Reviews of Land Rover Halifax (Car Concessionaire)

Joe Bassil

Best service team in town...

Joseph Chater

Great customer service and friendly staff.

Trebleda Uaedirb

Ran, our salesperson, was upfront and provided excellent services throughout the purchasing process. And, the Financial Officer and Front Desk Clerk were also client focused...

Karthik Palem

I had a very good customer experience! Ryan Graves is the guy you need to ask for. He will go over and beyond to help. He will work with u to get what u want. he is a sales guy with 100% customer focus. I will go back to him for my next car as well.

Neel Patel

I had to drop off my car for a week at the dealership for a recall, and the service that I received was exceptional. I was given a new car as a loaner for a week, and when I received my car after a week it was well cleaned from inside. The representatives at the service desk were friendly and quite helpful

Moath Basil

Good staff

A K M Hamid Ullah

Very very expensive. Hahahaha

Phyllis Bannister

Absolutely a 5 star dealership From Sales to Service. The complete experience has been over the top! Bill you are the best! Keep the videos rolling. The value proposition is excellent! Its a rare thing that the positive culture of sales resonates all the way through to the after sales department- service. Your service team has raised the bar!!

Charlot Morgan

I purchased a new 2017 Range Rover Evoque and have regretted it ever since. As I write this I have less than 20,000 km on this 2 year old vehicle. I had reason to take it in for service just recently for a malfunctioning head light sprayer and because it continues to lag upon acceleration. My appointment was for 9AM, I arrived at 8:45 left my vehicle and was picked up by a friend. I called at 2PM to ask if my vehicle was ready, I'm told by the service advisor that it was only JUST taken in for service. I questioned her why that was when they had my vehicle all morning, her reply was there was people ahead of me and because I was told 9 AM didn't mean my vehicle would be taken in at 9 AM, hey fair enough, but FIVE hours later!!!. I picked my vehicle up only to be told I had to return another day because they found an issue with the hood latch and to fix the head light sprayer, which they had no parts for. The service was frustrating, lack communication, caused concern and stress when I was sent home with a vehicle that I could not LOCK because of a malfunctioning sensor. Calling the service advisor back to find out why my vehicle wouldn't lock, was met with the receptionist ringing through to her five times before she answered with a less then pleasant "whats going on now." I received a call from the service tech later to advised he had no idea the hood latch malfunctioning would cause the vehicle to not lock. Not being able to lock my vehicle for a couple of days does nothing for my feeling of security when I park any where in the city and leave my vehicle for any length of time. No offer of having my vehicle securely place in their garage until my vehicle could be fixed or offer of a loaner vehicle until then was made. Needless to say my two star rating was generous!!

Steve Renner

The service department is friendly and helpful.

Judith Turner

Terrible service. Ordered a part, they booked me in only to tell me the part hadn't arrived that day. After I waited another 2 weeks - I had to call them looking for part, which had already arrived and nobody bothered to call and let me know. The service counter is extremely slow and they always seem to have "computer problems". One of the worst car dealerships in Halifax

orville “O2J” jean jacques

Knowledgeable and friendly staff. Luxury vehicles are top notch. The New 4 door Defender caught my eye

Wade Fisher

Bill Lyon is an amazing salesman. We had the pleasure of meeting Bill during a service call on our old Land Rover. We recently moved back home from Mb. and was used to the standards of Land Rover in Wpg.. After meeting Bill, my wife and I; felt comfortable asking him questions regarding the new Defender. After a short conversation and expressing our desires. Bill was able to make our dreams come true. Seven days ago, my wife and I; pick up our new Defender Explore Pack series. I cannot express in word how grateful we are for meeting Bill and making this experience effortless. We are extremely happy with our experience so far, and found the dealership layout appealing. My wife and I, would recommend Bill Lyon to our family and friends. Thanks Bill. Mitchel at the service dept. help with issues regarding our new purchase. Not only was Mitchel knowledgable and experienced with the information he was providing us; he was friendly, courteous. Ted the shop foreman was extremely helpful and listened to our explanations requiring our issues. When everything was ratified Mitchel step up and made the process easy and provided us with some swag for our hassles.

Victoria Kuta

Land Rover Halifax is family to me. Shout out to Brian, Vince and Matthew. Excellent customer service, always deliver in a timely fashion and are very loyal to repeat customers.

James Mckeown

Service has improved at their new location but doesn't make up for all the past experiences and unbooked appointments.

Luke Gallant

Recently purchased through Steele Land rover/Jaguar Dealership in Halifax. Chris, Matt and Jessica were all overwhelmingly accommodating. Short wait times, clear communication and an "easy" sale. After sale support was incredible. I ran into an issue after pickup and first day of ownership that didn't arise in the test drive. Chris had an appointment for me and Mitchell at the service desk was incredibly fast and focused when it came to getting me in/out. The vehicle was transferred to a partner dealer to better diagnose and fix the problem and all with smiles on their faces and no added expense to my pocket. This was honestly the best service I have had purchasing a vehicle in halifax. I have dealt with several dealers and purchased several vehicles on Kempt road. This, BY FAR, was the easiest, hassle free and accommodating purchase to date. I would not hesitate to look here again, used or new, I know they will take care of you the same if you are considering purchasing! 5 stars & Thank you Mr. Steele for the incredibly hardworking staff you have!

Jing Kong

This is the worst customer service I have ever experienced. Land Rover always says they are a luxury car brand and their service is not worth it!I really regret buying a new car here!!Very bad customer service!Very bad car quality!

Mike Walters

I recently had an excellent sales experience at Steele Jaguar. All staff were courteous and very pleasant. A special mention has to go to Ryan Graves and Richard Allen because they were both exceptional to deal with. Ryan took the extra time to show me the various technical features of the car and get the Jaguar App setup on my phone which I greatly appreciated. Because of my experience I would not hesitate to recommend this dealership to anyone looking to purchase a new vehicle.