Reviews of Audi Halifax (Car Concessionaire)

Ying Zhang

Stephanie Shi was awesome helping me pick out my first car. She also tried her best to negotiate a best deal for me with her manager.

A Shopping Donkey (逛街的小驴)

(Translated) Needless to say, Audi is a good car. The q5 monthly supply can get 599, which means that the dp is a little high. If you are rich, you can say that the car is actually a satisfactory and safe car. There are Chinese people selling it here. It is very friendly and helps to understand a lot. , Run more, and shop around here, Audi cars look really atmospheric (A6q3 and above) (Original) 奥迪好车不用说，q5月供可以拿到599就是dp有点高，有钱都好说，车其实就是买个满意安全，这里有华人销售，很友好，帮助了解了很多，附近的4S店不少，多跑跑，到这了货比三家，奥迪车一看确实大气（A6q3以上）

Brendan Bray

Worst customer service I have ever received. Had car in to inspect brakes and without even bringing the car into the shop, service advisor Wayne advised brakes were worn out and need servicing (Brakes are practically brand new) This was the last of many terrible visits to this dealership. They need to learn the meaning of customer service. Watch out for these scammers.

RJ

Excellent customer service, They have very big vehicle yard , so you can select your favourite combination also supporting staff front dusk , to used car section as well , I recommend

Katie MacDonald

Great service. Everyone was super friendly.

East Coast RifRaf

Audi Halifax. The place where they let you leave a voicemail at the parts counter that they cannot check. And an issue has not been solved in more than a year (and yes, they are aware of the issue). Got my first Audi 3 weeks ago through a private sale with 35,000km on it. Love the car. But my first appointment with Audi was not so good. They got my service order wrong, glad I asked them to verify what work was being done. I asked for a quote on tires to be noted, was not done. The day after the appointment I found a door ding on the car but cannot prove it was them. Spoke to the service manager who was not helpful. I was hoping someone would have noticed I was a new customer and cared to make a good impression but it never happened. Everyone I tell this story to is not surprised, and says Moncton Audi is the complete opposite.

it's Jeana

Got my first car in Audi Halifax, nice serves and nice experience here. Thank you Stephanie Shi, very professional and nice.

Mark Boutilier

I was charged for work that wasn't done, the amount on my bill was different then what I was charged, and the car still not road worthy when I took it back. Mechanics missed that the E-brake was disconnected and the back brakes were totally worn out. When I contacted Audi about the poor job they had done, I was blown off. Avoid unless you like paying through the nose for shoddy work and a terrible attitude.

Ali Hassan

The place is gorgeous, very nice and clean, but no good service, only care about money but not the customer interest and satisfaction. Dropped my Q5 for air bag recall I asked for oil and filter change as well. Later I received a call saying that the lower control arm bushings left and right must be replaced, as well as the passenger side brake caliper is stuck and needs to be sreviced. I gave them the OK to do all the required work. I Paid a bill of $1,216.98. 720 for labor, 252 for parts 86 supplies (???) Anyway, when I drove the car I discovered noise at the front end right. Took it back to them. The answer was that the caliper is stuck again and must be replaced. I have to pay for the labour to replace it. No credit back from the labour that was paid towards the caliper service. Since it is the only dealership in the HRM, I will sell the car and no more Audis.

Lee Chiarizia

Service department has been very helpful. Quality technicians from what I've dealt with.

Shawn “Shawn Ryder Digital” Ryder

A great team!

Daniel Fang

Went to Audi Halifax and the experience was pretty good. Ali and Monica helped to introduce the car, suggest the best choice for me and their professionalism and kindness was great. I wish nothing but the best for them.

Devin Lockyer

Only had a couple of small questions but David was excellen!

Stan Cousins

Our Audi was towed to this dealership late night in a winter storm with a tire wheel issue . We didn't have a appointment but it was taken care of next day. even though they we flat out dealing with other customers. ..Many thanks to Wayne and his staff in the service department for excellent service

jodi asbell-clarke

great sales staff and service!

Moath Basil

Has to be more friendly with customers. I recommend more basic training

Jon Pickett

Had a great experience with the service department! All the staff was very helpful. Shawn the technician was awesome to deal with and explained everything very well.

Daniel Jollimore

I just accepted delivery of my second A4 sedan from Audi Halifax (before the snowstorm :)) and was fortunate enough to have Ali Taefeeq assisting me along the way. I had a very pleasurable experience overall and would totally recommend Audi Halifax to friends and family alike! Thanks so much Ali (and Claire Petolas and Tony Macdodnald) for the super experience and I will return in a few years for the next one!

Ethan Nicholls

Took my 2018 A4 to these “professionals” for an alignment. Paid top dollar. Drove my car home, realized it was pulling harder than when I first took it in. “There’s no way the alignment is off” the service manager told me. Made another appointment (which was difficult to manage) only to find out, it was out of alignment. Airgo: they messed up the alignment. Do yourself, your car, and your wallet a favour. Do not go to this dealership for service. FYI: they put a message saying I should contact Sandy. Sandy is the service manager who was not only rude, but stated the alignment could not be off. My time is too valuable to spend it trying to teach a manager customer service.

Abdul Mohar

This dealership is full of jerks.

Hevin The Player

I had a great experience there. Good pricing and especially thanks to Stephenie Shi, very professional and responsible for advising and negotiating.

Stephanie Baker

After much research and needing to replace my old SUV I decided to purchase a Q5. I felt very well taken care of. Chelsea was a delight to work with. She had the vehicle ready for my test drive, was knowledgeable about the car and never used a hard sales approach. I found her honest and easy to deal with. The whole team at Audi Halifax have been great . The showroom is beautiful and well appointed. I am looking forward to meeting the service team when the time comes.

Adam Toth

Purchasing a new vehicle can be stressful, but thanks to the people at Audi Halifax I had an excellent experience all around. Chelsey provided amazing customer service, answered all the questions that I had, and made sure the transaction process went as smooth as possible. I could not be more happy with my experience and would easily recommend seeking out Chelsey for your next car!

Jon T.

Couple of years back , took my car for an alignment (suppose to be the best machine) and got a call after dropped the car. They can do the allignment and ask me to come pick up the car. Went there and ask what the problem is , they said one of my front Springs are broken and told me $700 to replace front two. I told them no problem I will get it fixed at my buddies shop and bring it back tomorrow . THEY SAID SURE PLEASE PAY $100 FIRST .I am like sure I will pay you tomorrow when the work is done. They said no this is diagnose fee and you have to pay hence allignment is only $89 . I told I didn't ask them to diagnose the car, I asked them to do the allignment. Anyways this thugs made me pay $100 because they didn't want to release my keys. I asked them if I bring it back tomorrow would they give me a credit . They said no. I have to pay 100 first then 89 more for the allignment. Because I did t get my Springs changed there. I took it to my buddy he put eibach lowering springa for 300 all 4 corners then took it to Scotia Tire and did the allignment for 69. I should have taken my car to scotia Tire to begin with. JUST BE CAREFUL with these thugs. They demand anything they want not deliver the service.

Savith Devulapalli

My journey with this dealership started Feb 11, 2019. In a nut shell, some people are really good and knowledgeable and some are not. I'm a new immigrant, I walked into this dealership to purchase an SQ5 and the sales person said they don't have one I checked various cars and really liked the Q8. However, the dealership guys said under the new immigrant program I cannot be approved for that and therefore, I ended up going with a Q5 Technik, made the required down-payment and all sorted, I drove with Q5. The next day I traveled to the US and received an email from the dealership saying they have printed my name wrong on the lease document and VW credit wants it to be as is from my passport. From the US I had to travel to India for my family emergency and didn't return until March 22nd and went to the dealership to get the lease documentation done. During some random conversation about how this lease can help me build my credit score so that I could get approved for credit approvals easily in future it revealed that I could have got approved for a Q8 in the first place ( Tony said this, he's a very knowledgeable man, if you're going to Audi Halifax make sure to talk to him before you make your final decision) then moving forward I asked what was the process for Q8 if I could get approved. He said he'd have to depreciate my Q5 price by $4000 and then making some more down payment would qualify me. Had they told me this in the 1st place I would have saved $4000. Finally, paid the difference and got the Q8 Technik and have a loss of $4000 because of the dealerships mistake and they have denied to not charge $4000 and kept saying that they have already discounted the Q8 price by 3% from their margin. At the end of the deal - I realized I lost the water bottle that they gave me with the Q5 with nice Audi logo on it and requested the salesperson if he could give it. He denied and said you just exchanged the car and we give them only with new purchase! Come on I paid additional $38K on this car which itself is equal to buying a new car. I felt that reaction from him was cheap and bad. Overall, Tony is a nice, humble and knowledgeable guy. Others that I have interacted were OK. As a dealership they're very money minded and I wish we had another Audi dealership in the Halifax area as an alternative to go.

Wei He

Do not go to this dealership for service. Worse service ever. I will sell the two cars I have and no more Audis. Sales people are nice. I guess they only care when you purchasing a car. After that, the service department is rude and not delivery good service at all.

Fifteen Cornwall Productions

I am more than pleased to have done business with Audi Halifax. It was an easy and fun buying experience. They even offered me cake.... CAKE! My kind of dealership. My sales person Chelcey was fantastic. I will be back for sure.

Tony Salameh

Awesome professional people’s tks everybody’s

c m

Roy is a great sales person!

Franco Totino

Awesome service!

Denis L

The Best Car Buying Experience! What a pleasure dealing with Halifax Audi, from the initial communication via email, to text messages, to the day of picking up my A5 Sportsback. Everything went smoothly and how a car buying experience should be. My Audi Specialist - Mary Barlow is awesome! Buying a car out of province, during COVID is not easy. But she was available via text, email & phone calls to answer all my questions and sending me photo's and videos when required. It's the little things that make a car buying experience positive or negative. Audi Halifax has it mastered, and they truly care about delivering a stress free experience. Never once was I pressured into warranties or coverage I didn't want. I will refer all my friends and family to Audi Halifax now. If you're in the market for a new or used car, give them a try, you won't be disappointed! Thank you Audi Halifax!

Steve Renner

Well trained technicians on staff.

Roy Liu

Nice building, beautiful cars, friendly people!

Lonnie

Bought a pre-owned A4 and David was not open about the car’s history. Upon delivery, I had to ask for the Carfax, service and inspection records which are supposed to be provided (not requested) under their pre-owned program . The car manuals and warranty book were missing. Finance paperwork was initially incorrect. They showed indifference when I emailed them about everything. All in, once you buy the car from them, you are on your own. don’t feel valued and will service my vehicle elsewhere and will not deal with them again. It’s a shame for such a nice car....

christopher cann

Great parts department

刘嘉琪

(Translated) Go to the dealer to do a four-wheel positioning, asking for 179 and then plan to do it outside. As a result, an inspection fee of $54 is required and the inspection fee can be waived if it is done in the dealer. If it is not done, it will be charged. Don't understand what to do After paying the money and doing the four-wheel alignment, the car ran more seriously. I checked it again. The second inspection found that the wheels were defective. A total of three wheels need to be repaired for each wheel 159, and after the wheels are repaired To do the four-round positioning again, all the costs must be borne by yourself. If you do the test drive after completing the four-wheel positioning for the first time, you can find that the deviation has not been resolved. Why should you wait until the second inspection to find that there is a problem with the wheel? Pay for it? Did the 200 knives spent for the first time hit the water? The customer service attitude is extremely bad. During the call with the customer service, the call is hung up directly. My friend's car was put in the 4s store for more than a week to repair a tire, and in the process, the dealer refused to provide a reason for the transportation vehicle because of the safety during the epidemic. So why are the replies sold to other car brands available after they are asked? Why is Audi special to us? Arbitrary charges, poor service Is this Audi's service to consumers? Three emails were sent to the manager. Three weeks had passed. One was not returned. (Original) 去dealer做了一次四轮定位，要价179然后打算去外面做，结果要求54刀的检查费而且如果在dealer做的话可以免除检查费，如果不做就要收取。不明白什么操作 交了钱做完了四轮定位以后车子跑偏更严重了，又去检查了一遍，第二次检查又发现轮毂有问题，需要每个轮毂花159一共修复三个轮毂，而且修复完轮毂以后还要再做一次四轮定位，所有的费用都要自己承担。 如果第一次做完了四轮定位以后做一下test drive的话就可以发现跑偏没有解决，为什么要等到第二次检查才发现轮毂存在问题，而且修复轮毂再做一次四轮定位为什么还要我自己掏钱？第一次花的200刀都打水漂了吗？ customer service态度极其差劲，在与customer service电话过程中直接把电话挂断。朋友的车在4s店放了一周多了就为了修复一个轮胎，且在过程中dealer拒绝提供代步车辆理由是由于疫情期间为了安全。那为什么在询问其他的汽车品牌以后销售给的回复都是可以提供？为什么就奥迪对我们搞特殊？ 乱收费，服务差这就是奥迪给消费者的服务吗？ 给经理发了三次邮件 三个星期过去了 一封没回 哈法奥迪好样的 再也不买奥迪了????

Victor Ivsnovic

Very good cars, excellent service. Driving Audi for 20 years.

Dark Helmet

Where to start, after owning several Mercedes cars over the past seven years I was getting the itch to buy an SUV. Though very happy with my current brand, I wanted to see what else was out there. I looked around online and thought the Q7 really stood out in its class so after a few months (and another popped tire from a pothole), I decided to check the place out. I started by inquiring through their online portal surrounding one of their Q7’s on the lot. I was surprised that within 20mins Ali Tawfeeq, one of their sales reps reached out. I have to say, he was very responsive, informative and asked great questions to help understand what I really wanted. Within days and well over a dozen email exchanges, a test drive and a few meetings in person we took it home with us. The one thing I want to leave everyone with however is how great Ali is. If you are busy and want a hassle free, efficient, responsive, informative advisor working for you to get you exactly what you want, he is your guy… he makes buying your car an experience. Even post sale he has followed up several times and has been absolutely wonderful to work with. Thanks to Audi and Ali for getting my wife and I on the road in our new Q7!

Mustafa Kapasi

I'd avoid Mike Wallace. Drove in from out of town to drive a Q5. Was extremely rude and unpleasant with the entire family. Refused to sit in the middle seat (but did with hesitation) to give the family some room. Wouldn't wear a seatbelt although required by law. Test drive was rushed and he wanted it over ASAP. Just an overall poor experience. Audi is a good brand but what a terrible Rep to represent it. Ended up buying a Mercedes GLC from down the road. Probably a good dealer overall. Just stay away from this guy. I guess sales or customer service isn't in his job description.

Gregg Branscombe

Great experience all around. Chelsea in sales was superb ! Claire was great. Love my Q5. 5 star plus ! Thank you.

Trevor Carrier

They fixed my paint for 630$ even though I didnt have audi care with them xoxoxo love this place so much!!! Excellent customer service !! Part 2 . So it's now been 2 months since I had my paint job and paid the 630$ deductible. just the other day Audi calls me up and tells me they have a 630$ cheque for me ! I cant believe they covered everything even without "Audi care "!! This dealership in Halifax goes over and beyond ! Love it ????

Pradeep N

Excellent customer service by Audi Halifax. Even though I did not end up buying my Audi from Audi Halifax, I really had a wonderful experience with the staff. I had a lot of different questions about the car, options, price, etc and all questions were addressed accurately. The brand specialist also followed up on my purchase. I would certainly hope to be associated with Audi Halifax in near future. Thanks and keep up the wonderful customer service.

Stephen Townsend

David and Claire did a great job with the purchase of out new vehicle. This the third time we have purchased from Audi Halifax and David. Thank you, for making it easy, clear and candid experience. We will return when we need another car.

Philip Duffenais

Ali was awesome to deal with. Super helpful, great charisma. Really reminded me of why I keep driving an Audi. Such a refreshment compared to the other local dealerships. Can't wait to hop into my next one.

Spencer Jameson

Oh it was fantastic! We were on our way home with a screaming baby (1 of 3) and we had to pull in to help her at 11pm last night. So for a cold, icy parking lot and almost taking myself out three times trying to soothe my hysterical child, it was wonderful. The cars were nice to look at st least :).

Dario Garcia

This team takes pride in their brand and it shows. I brought my Audi from Toronto and had it serviced here, I highly recommend it. They did a quality job removing the front plate bracket, even threw in some complimentary detailing. My car looked newer coming out of the shop than it did going in.

robot wars

Worse service ever. As soon as i can sell my audi im done with this company.

Nancy Irvine

I have no problem with the sales part of this dealership but I do with the service end. I have had to take my Q7 in several times to readdress 3 ongoing issues with my vehicle. The last time, after still not having resolved one of the issues of voice recognition, we waited an extra half hour to have our car washed inside and out, only to find out the next day that the inside hadn't been touched. That was the icing on the cake after having to leave the vehicle there for 6 days while parts were being waited for......

R. Dave Spencer

Friendly and helpful

Miaomiao Wang

sales Stephanie Shi is very helpful！

Matt Lingley

Really stuck up and judgmental salesmen and women. If you don’t show up in a fancy car or blatantly look wealthy, don’t count on anyone giving you the time of day.

D Baker

They have very good covid protocols here dropped off car for service and felt safe doing so

Katey Kelly

Love this place! Everytime I call the Parts Dept, I normally get a very friendly Ruben! He always is very patient with all my questions and always gets me the parts needed even when I have no idea what I am looking for. Thank you Rubin for making me feel comfortable every time I call the Parts Dept.

Carly Webber

I had the best buying experience at this Audi dealership when I got my Q3. Mary Barlow helped me out every step of the way - answered all my questions, was patient, was super helpful in explaining everything and made me feel like I was buying a car from a good friend. I would highly recommend going to this dealership if you are interested in buying an Audi.

Frederick Baltzer

Nice vehicle to buy

Rob MacCara

Great experience with the service department this week. Looked after everything and cleaned the car afterwards!

Wayne Hiltz

Great service, highly recommend.

John Shaw

I enjoyed my experience dealing with Audi Halifax. I got exactly what i was looking for and at a price i couldn`t turn away from.

Lasia D

Very poor customer service.

colin cusack

Very fast and professional service. Chris in the parts department is very knowledgeable and always gets me exactly what I need.

Christina Payson

Great service; staff are always a pleasure to deal with.

kate

Nice car, but very poor customer service.

Nardo Liu

The customer representative at SERVICE dept was very impatient to answer questions by saying “have a good day” to interrupt my talking. And blamed on us twice for what we were not at fault. The person just couldn’t wait to get us out of her way. First time at Audi Halifax Service, very disappointed.

Weed Man

Good service

Kat Kit

Professional staff, perfect services, thanks for my sales stephanie helped me find the perfect car here

Gord Helm

Just a truly super experience working with Anthony MacDonald and his team at Audi Halifax. My wife and I could not be more pleased with our new Q5, which is a really amazing driving experience. The sales team and support team are top notch, and did everything possible to make our purchase easy and very responsive to our needs.

dylan levy

Great service no complaints recommend to anyone looking for anything Audi related

Kelly Lohnes

Very friendly staff. All around great experience. Would highly recommend this dealership to anyone.

Oussama Bedoui

Best car in the world

Lu Chao

I would give this place a 6 stars if there is an option. We bought an audi Q5 and a TT from this dealership and they are absolutely amazing. Performance extremely well during the winter. The saleslady Stephanie Shi is the best! Saying that not only because she help us a lot by choosing the models fit us most, but also always patient and helpful after sales. We asked her lots questions regarding the car settings and maintenance etc, each time she reply very quickly and gave us professional advice, truly appreciated.

Susan Terry

Could not be more thrilled with my Audi Q5 - absolutely love it! The buying experience was nothing short of enjoyable and the treatment we received was outstanding. Chelsey was patient, professional and delightful. For a major purchase, we felt no pressure whatsoever. Upon delivery, Chesley went over, in great detail, the many features of the vehicle - the best "car lesson" I've ever had! The atmosphere in the beautiful dealership is warm and inviting, and we are always greeted with a smile and friendly words. I am proud to highly commend and recommed Cheslsey and Steele Audi of Halifax.

Adrian Griffiths

The Sales Team and Service Team have been absolutely phenomenal. We went in to buy one Audi and two days later we bought a second one. They really went out of their way to ensure we were happy. When our first car went in for service, the service team was extremely professional and friendly. They really made us feel confident and when we received our car back a few hours later (earlier than expected), the car was spotless and once again we were extremely satisfied. Thanks Team Audi Hfx.

Marie Jodrey

I was there with ny friend.

JANICE MACKINNON

Had my vehicle in for service and had lots of questions and my technician, Shawn, came out and answered my questions and was very helpful. Great service!!

BMW BMW

Bad service. Was looking to buy an RS5 today but from the way I was treated as if I can't afford to buy one...is so sad.. gonna go to Moncton Audi then.

Rob

Purchased my first Audi, SQ5. Sales Associate was Chelsea , who was very product knowledgeable, very freindly and accommodating with my frst Audi. Great product and experience . Highly recommend her and the vehicles.!!

M McInnes

Great Service ! Very friendly Staff !

Jeff MacDonald

The service department tried to charge an hour worth of labour for something that takes less than 20 Minutes

Taylor Latimer

Amazing friendly staff

Janice Perry

Great dealership!! Everyone is always so friendly and helpful, from the sales department to the service department! Great bunch of staff. I would highly recommend Audi Halifax to anyone looking to buy or service their car!

Rita Liu

Had a wonderful experience at the Audi Halifax. All staff are very friendly. Especially thanks my sales person Stephanie Shi who is very professional and knowledgeable.

Jerry Patterson

Audi Halifax truly makes you feel that your business is appreciated. As a first time customer recently I was impressed with the exceptional customer experience this dealership offered.

R Mark Dempsey

I purchased my A3 this past year from Halifax Audi. My experience with the dealership has been excellent from Chelsey's easy going, non pressure sales and guidance through the purchase to the service staff who always are pleasant and anxious to ensure you get your vehicle back to you the way you want it. Great job folks.

Rayanne Nicholas

We’re potentially in the market for an upgrade so went in Audi Halifax for do some browsing. The showroom was fantastic, sparkling clean and we were able to see a good variety of price points. The staff was very welcoming and definitely knew their stuff. Would recommend.

Stuart Xu

I don't recall that how many Audi I bought from Halifax Audi. Sales are nice and service department done great job. In addition, they always detail the car after service. After years of successful business, Audi Halifax brought in some international sales force including a Chinese sale Stephanie, that was a smart move.

David Garner

Had a great experience today with Sheryl Hunter and the service department. Having some issues with the AC on our Q5 which need a bit more work than initially expected , however Sheryl and the team went over and above to ensure my satisfaction and made sure I was looked after. Really impressed.

Frederick Mooney

The staff totally make you feel like a friend, icing on the cake after getting a beautiful car. Highly recommended!

corey singh

Worst service ever, waiting over an hour for their shuttle and when it got there it couldn't do the 20 minute drive out to where I lived. They said it was too far of a "drive". Then they said they would pay for a taxi for me, waited another 45 minutes and nothing. Had to go back and ask where the cab was, they said they would call again, was so frustrated at that point I got a friend to come and get me. They did nothing for me, and never checked in on me or anything!

Zara Guo

Purchased my first vehicle here. Stephanie was very knowledgeable, I had an excellent experience. Also, she was very patient and professional, helped me a lot and solved all my concerns.

John Scott

I just purchased a Q5 last week from the Audi Halifax dealership and I have nothing but good things to say about the entire team there. My sales associate was Stephanie and she was excellent on all accounts- pleasant, knowledgable and polite. Monica in finance and Rick the sales manager were also exceptional to deal with. 5 stars +

Jacqui Salvatore

My experiences at Audi Halifax have never been anything but positive. Both the sales and services teams go above and beyond what is necessary to deliver amazing customer service unparalleled to any other competitors in the area. I will definitely be purchasing my vehicles from Audi Halifax for the foreseeable future!

Patrick Garagan

Amazing experience! Very fast, very professional! Chelsey Mock is one of the best professionals in the dealership!! The Christmas tree decoration is REALLY outstanding!!!!

Cathy A

Was in last week looking for a new car, staff were super helpful! Beautiful and clean location, I'll be sure to recommend them to friends and family!

Ben Vaslet

Great customer service. Thanks Mary!

Pierre Butt

Fantastic staff ...

Danny Brownrigg

Great Staff

Trent Moore

We bought our first Audi at Audi Halifax and we dealt with Mary Barlow; she was a pleasure to deal with from start to finish and she did a fantastic job. We will definitely deal with Mary on our next Audi car purchase.

A. Dong

I bought a Q8 more than one month ago. To be honest, there are some problems with the car in this two month and it makes me feel disappointed. Fortunately, Ali Tawfeeq is a Wonderful sales staff. He helped me solve problems patiently. Even post sale he has followed up several times.

李1

Audi Halifax gives me a wonderful customer service experience, especially a Chinese dealer Stephanie Shi, helped me to lease my Q8 and gave me enough test drive opportunities to experience different Audi cars.

KRISTA MELANSON

I love my Q3, but apparently it does not qualify for good service, I assume because it's more or less a base model. Service department is rude and condescending. After spending $1600 on winter tires, they jammed my all seasons in the BACK SEAT and not in the hatch. The car cleaning done after all service appointments is non-existent for us common folk. I have asked to get my warranty work and service done at another dealership. I may not have spent $150K on my car, but it was a big purchase for me.

Ron Ewing

Love the vehicles but abhor the prices for service....even if it is good.

James Doumakis

Wonderful sales staff , that went out of their way to accommodate me . Thank You Audi Halifax.

Matt Paul

Parts guy was very helpful

Phen Marshall

My experience dealing with Audi Halifax was absolutely perfect! Our sales agent (Roy Liu) was excellent, Sales Manager (Deji Akinniyi) and Financial Services Manager (Claire Petolas) made the purchasing process easy and enjoyable from start to finish. I’m very happy to be apart of the Audi Halifax family. Thanks again for the excellent customer service and of course my beautiful Q5.

Sam Ramadan

One of the best experiences I’ve ever had. Mike was very knowledgeable with all the features of the Q5 and his explanations were clear and concise. Deji and Claire were very pleasant to deal with and made the whole process of purchasing a vehicle seamless. The whole team was just fantastic, thank you.

Ross Keizer

Just purchased my first car from Audi Halifax and dealt with Mike Muller. Had a great experience overall and would recommend Audi Halifax to friends and family alike! Thanks for the laid back experience Mike, the process was fast and enjoyable like it should be!!

Candice LEI

Amazing show room. We had a wonderful experience there. Big thumbs up to Stephanie. Definitely would recommend to friends.

Ryan Perry

Great customer service in service dept. Would highly recommend. Definitely going to be my first choice when buying a new car.

Jocelyn Firth

Had my car in for Service and it was quick, easy, and pleasant!! Thank you Service team at Audi Halifax!!

Maureen Sullivan

Had a great experience with Mary Barlow at Audi Halifax while buying my new car!

Nick Smith

came in on a least busy day, no other customers in the building. was not greeted by greeter, who was leaning over and chatting with a salesman. service department is not customer service oriented. no empathy, or genuine will to help. all other audi terminals ive been to across canada offered to resolve simple issues on the spot, washed the car while at it. i think i’ll drive out of town next time for better service.

jesse z

After communicating with Sandy, I am very grateful to the staff of Audi halifax and Sandy for providing me with very high-quality service and repaired rim. Fast, excellent and high-quality service!

Aryton Senna01

I had my Audi serviced at Steele Audi yesterday and the service was excellent the people went above and beyond thank you!

Landfill McFluff

Love the car, but the customer service leaves a lot to be desired. Staff are robotic, and cannot process situations encountered in the real, human world by their customers. Terms and conditions are not explained by sales staff at the time of purchase, and leave their customers hanging on the hook. I would have expected much better service from a luxury brand.

Amber hardy

Great Service. Staff was helpful and friendly.

Robbie Hanlon

Amazing service. Parts manager is very accommodating and helpful. Excellent response times and very easy to order parts.

李晓伟

Sales are responsible, especially Stephanie.

scot kin (Lurch)

Great service nice cars