Here you will see the feddbacks of real people who are using the services of The Auto Shop (Car Concessionaire) near Guelph (Canada).
To this day the firm has a score of 4.8 stars out of 5 and the score was based on 114 reviews.
As you can see the average of ratings that it reaches is almost the highest, and it is based on a very high number of reviews, so we may think that the evaluation is quite accurate. If many people have bothered to rate when they are satisfied with the service, it works.
You know that we don't usually stop to place evaluations when these are correct and we usually do it only if we've had a problem or issue...
This Car Concessionaire is included in the category of Auto repair shop.
After being ripped off and taken advantage of several times,I stopped by the auto shop on my way home and these guys restored my faith in humanity. They went above and beyond,explaining and showing me what needed to be done. The staff are friendly and inviting. I left there feeling extremely pleased......there are still good people in the world!
Excellent customer service!
Dave and his techs have given me confidence in a garage again. Great service and integrity! Thanks Dave!!!
Great place, so helpful with an urgent car problem this morning. I brought my squealing car to them and they assessed the problem quickly, fixed it efficiently and told me what needed doing in the future with a printout of those costs. My repair was completed within an hour and cost less than I anticipated. So grateful!
One of the last honest, mom and pop style auto garages. I'd trust Dave and the staff with my first born child.
Simply Amazing Service
100% best service in every way! Can never go wrong with Dave and his staff!
Brought my 1977 Chrysler Newport there they fixed everything that needed fixing right away but called me and confirmed with me first put it in the top quality Parts unless I ask for cheaper ones and the stuff they couldn't do they pointed me as someone who did amazing work for really cheap I've been to a few mechanics in this by far is now my favorite also brought my Honda Accord in for a wheel alignments in new bearings and the price was pretty fair
The shop is awesome they squeezed me in for a safety and got it done asap. Amazing guys and service.
Good customer service, a bit pricey.
Came in for replace tires on rims for the winters. We spoke to the lady on the phone was quoted $128 with tax in. We know it was this amount because we wrote it down and brought the exact amount of cash. I waited 2 and a half hours. I have gotten tires changed for many years and usually takes an hour not even and this is the first time I waited this long. The owner assured me it'd be out an 1 1/2 to 2 hours max of my scheduled appointment and ended up still being later resulting to me missing work. After all that, they tried to charge us $166.10 which is a 38 dollar difference. The lady gave attitude back and seemed to be confused saying its only a 16 dollar difference. They tried to charge us for 4.2 hours of labor when it only took them half an hour, as I saw the car sitting in the parking lot for an hour and a half until they brought it into the shop. They ended up agreeing to the amount we were told on the phone but unfortunately we will not be coming back mostly due to the cost change they tried doing. I understand situations arise and things get delayed, but I don't think it was right to try and charge more than what we were told. Especially when its just a tire change and no other issues happened.
A friend referred me to this place. The people who work there are awesome!! I only had winter wheels switched over so can't really comment on any of the other work they do there. They were able to squeeze me in super quick and last minute which was really awesome. The only negative thing I would have to say about them, is that I could have brought my car to Canadian Tire and had it done cheaper. The only problem with Canadian Tire is that they were fully booked for the next few weeks. You win some you lose some I guess. I would prefer to support local businesses, so I'm not super upset, but for those watching their pennies just be mindful of other alternatives out there. Even though their pricing seemed a little off, I would still recommend this place, they honestly helped me out so much!
Best customer service and great results!
Always fair and honest, will provide options and it’s great when you can trust the work. Also customer loyalty is definitely acknowledged, we have been going to Dave since his early days on Fleming .
The best mechanics in Guelph. Been taking my vehicles here for over 35 years. The best service!
Trust worthy and reliable! Call Dave and his crew for all your vehicle's needs!
We have been bringing our vehicles to the Auto Shop for over 20 years. Solid, dependable and honest. We have recommended them to all our family and friends. We would never go anywhere else!
Went the extra mile to see I was taken care of
The best vehicle service centers in Guelph. Keep up the good work Dave.
The best auto shop in Guelph! They are very professional and know what there doing. Dave and his team are fantastic! I highly recommend taking your vehicle there, you will be very satisfied. Keep up the great work gents ????????!
The Auto Shop is reliable, fast, excellent quality work and efficient.
My go-to auto shop for year round maintenance. The team there are upfront and honest about their work. Can wholeheartedly recommend this shop.
Honest and reliable service you can count on!
Loved fam love u guys ????
Great job Dave! And thank you!
Went there to get my vehicle safeties. Very quick and friendly.
I had always taken my car to the dealership thinking it was the ideal and best maintenance and knowledge of my vehicle. I took the leap to come to The Auto Shop, and I have not being disappointed at all over the past year of services! Dave is an excellent owner! Very professional and pleasant to speak with. If anything requires additional work they will phone and let you know. The best part! nothing is forced on you to do something! Extremely open with the types of parts and the costs that it will occur. From your normal general maintenance to diagnostics they are very helpful and knowledgeable! My family and I look forward to going back each time with peace of mind!
Great, job well done! They change the muffler for my old Grand Caravan, this should add extra life to it!
The best
I was looking for a new mechanic and found The Auto Shop on Google Maps. It was in my area and the reviews were really good. I spoke to Dave on the phone and told him what was wrong with my Van and how I had been neglecting work lately (you know how it is). He told me to bring it in and he would look it over. That same day he called to give me a break-down of the required work and the reasons for my Van needing that work. I ended up doing 90% of what was suggested and picked it up the next day. Talk about service! With a busy work schedule I was thrilled to get the Van back so fast and to have it running so much better. I will definitely be going back for future repairs. Thank you Dave and thanks to all the mechanics in the shop for such a great job. Cheers!
Great people amazing shop and know what they are talking about. Highly recommend.
These guys are great, honest, knowledgeable and wonderful to deal with.
Service was great. Highly recommend this place.
A great auto shop to get vehicle service from. I recommend them 100%
Dave, (who owns The Auto Shop), took care of me when I had no where else to go. I was stuck in Canada with a broken axle, and he made sure I was completely taken care of, and found the best best and cheapest solution to my problem. His first priority was to get me back up and running, and quickly! I can't thank him enough. :) 100% genuine and honest.
Great People, Honest Shop. What more can you want? Brian
If you're looking for quality service look no further. I highly recommend Dave and his crew for all your car repair needs.
Great service
New to the area and had the check engine light come on. Checked around for where to take the car and The Auto Shop had great reviews. Brought it in with no appointment but Dave still managed to squeeze me in and do a diagnostic. Was really impressed with the service and brought my car back the next week for a tire swap. Definitely recommend bringing your car here staff is great and really knowledgeable.
Amazing, reliable and trustworthy mechanic shop. They have one of the fastest service I have seen. If there was a 6th star I wouldn't hesitate to give it.
Very friendly honest know what they are doing with you vehicle.
Would like to give a shout out and I highly recommend The Auto Shop on Speedvale Ave West. I had a power steering line pop off and they took my car in and fixed and not only that didn't charge me and alerted me to something under the hood that needs some attention. This was just mere hour before closing up for Christmas. Dave and the guys in the shop are awesome and once again came thru for me and I highly recommend them.
I came here in September and got my brakes repaired as they were seriously worn and my previous mechanic bailed on me. Not only did they take me last minute but they were professional and I felt they did a great job. Thank you, I'll be back!
Very trustworthy mechanic I wont take my vehicle anywhere else. Thanks Dave for keeping my family safe
Friendly, honest, accommodating and reasonably priced
Amazing service
Great shop for all of our vehicle repairs ! Great staff and customer service ! Have been coming here for years now and highly recommend the Auto Shop!
Very pleased the team is very nice and honest about the work they do! And what I do like is that they let you see under your vehicle and they show you where your problem is and they explain to you what needs to be done! My experience has been very good!
They got me out of an immediate jam, when the serpentine belt on my van broke. In and out in an hour.
Myself and my father have been taking our everyday use cars as well as our classic British Panther Kallista to Dave for at least 15 years (when Dave was on the other side of town). I know how difficult it can be to find an honest and trustworthy mechanic, having moved in recent years to a different region - but we still go to Dave when we are in town, have questions, or as is the present case, are buying a used vehicle (for inspection). For those in search of a mechanic, I encourage you to give The Auto Shop a call and ask for Dave. Albeit, he is usually already the fellow that picks up the phone. Dave has never let us down. He is personable and makes us very comfortable. Dave's work has always been top notch. He take the time to answer questions, explain issues, and furthermore find solutions where there seemed to be none (as has been the case with the Kallista as it is the only one in Canada that we are aware of). I wish there were more places like this around. I give Dave and the Auto Shop my highest recommendation - Well deserved!
Friendly and Trustworthy place to have your car serviced. Would highly recommend checking them out.
The gentlemen at this facility are top notch! I went into the business for a second opinion regarding a emergency brake dash light that had previously been diagnosed the week before as a wiring issue at another location. I am glad I trusted my gut and went to them because within a few hours I was not only told the problem had been misdiagnosed by the previous shop but that it was a significant safety issue which shouldn't have been missed. They not only repaired the issue but looked over the vehicle and gave me a list of things that I would need to be aware of (something the other shop had not done, even tho I had asked, they said everything was fine) for future repairs. I am so please I went to The Auto Shop! I cant believe I missed this Gem of a mechanic! I will never go any where else!
Great service!
Great place to get service on vehicle
Dave is the best !
I was in a very bad spot and the back lights needed to be changed. I had the bulb but I was willing to pay for the labour. Dave was so understanding and amazing at it that he had me out within 10 minutes with my brake light fixed! He didn't even charge me. Super passionate about his work and he really meets the people, unlike Canadian Tire or something whose there just to build their invoices
Great shop! Can always trust them to do what is right. Very friendly, and give great advice on upcoming vehicle advice. Fair prices and labour.
Dave and crew are always effective and quick. Long time customer that keeps going back.
I trust Dave to keep my car running. And at a good price. Helpful, communicates info, shows you the parts. He has integrity. Thanks again Dave!
Trust Dave and entire team to treat you fairly
Excellent service. Absolutely trustworthy. Very accommodating!!!
Dave ,Tony and the boys at the auto shop are the best in town hands the only place I will ever bring my car !!
I can’t say enough good things about Dave and his wonderful team at The Auto Shop. Dave and his team have helped me and my family in so many different ways. Dave has treated us like family. Thank you
I have been going here for almost 5 years for oil changes, tune-ups and repairs when needed.... prices are very fair and no one tries to upsell me on anything (which is fantastic). Great service and usually I can get in the same day! Definitely recommend!
Great place it was recommended to me as the place to bring my car and I was not disappointed Dave is friendly and attentive, work was done as quoted and final price was within cents of the estimate and work was done fast and on time
Dave is the best they know their stuff
What a great find! We were here from BC visiting my son and realized we were long overdue for an oil change. I read the reviews, called around, and Dave was great from the moment he answered the phone. They did what we asked, and nothing else. They didn't try to up-sell anything. Their prices were very reasonable, and we left feeling as if we had a new friend. I very highly recommend them. Honest, integral, efficient and kind. It's good to know that old fashion service still exists in this bustling city.
I went in to get my van looked at before buying it. David was very knowledgable and patient. thumbs up!
Excellent service. Very friendly and knowledgeable.
The Auto shop is professional and honest, the performed the work that needed to be done in a timely manner.
This is the ONLY place I will take my cars. I've been going there since I've owned one when I was a teen. The new shop is nice! Usually I can get in same day if needs be. The staff are friendly and knowledgeable. I wouldn't trust anyone else! Highly recommended!
Dave is a reliable guy, someone you can trust.