Reviews of Guelph Infiniti (Car Concessionaire)

Larry P

Guelph's Top notch Mechanic works there... Ray is one of the best in town!!

Jeff Dooley

Thanks to Mike and the service team for the quick response and fix on my Q50. Much appreciated on a busy friday afternoon

Lisa Tkach

Great Experience! Beautiful dealership with very friendly and attentive staff. They handled my purchase with the utmost professionalism and excellent teamwork!

Barb Hardy

I was looking to trade in my Mercedes CLA and found this gorgeous Audi TT SLine at Guelph Infinity. I met with Kyra to test drive the vehicle and inform all about the TT. She was outstanding, full of knowledge without being pushy. I purchased it and dealt with Nancy in finance who was also full of information on how to make my new vehicle last and preserve its beauty. Overall everyone at Guelph Infinity were outstanding. I will definitely be back and recommend them.

Bianca-Maria Peluso

I recently purchased a 2019 QX50 at Guelph Infiniti - Andy, who was absolutely incredible, helped me pick it out! From the moment I got there, to the moment picking it up, he was great. Helped me to find a car in my budget, while matching all of the features that I wanted in my vehicle. He was very informative when we went on a test drive together and so easy to get along with. Nancy in finance was also amazing! She told me step-by-step what was needed and was so clear about it all. Thank you to both Andy and Nancy, I will definitely be back in the Fall to look for a vehicle for my partner.

Andreas Kyriacou

Well organized during the current situation. They have a key drop off system, call back first thing in the morning and car was ready the same day!

Kishanie Jayasundera

DO NOT GO HERE FOR SERVICING OF YOUR INFINITI! We were charged $550 for a simple oil change for a brand new car that was only 5 months old. They made a bunch of things up, never called for permission to do things, and gave us a bill that was outrageous. My entire family owns infiniti's and this is enough reason for all of us to NEVER buy again!

DP

Great service, and great help!

Roman Stadler

Got a car today!

Amy Sonnenberg

Friendly and attentive service & quality work.

Chanel Perry

Loved buying my car through Andy, it was a great experience the whole way through and I got exactly what I was looking for. I couldn't have asked for a more professional salesman who even comes to see how I'm liking the car when I bring it for service. Christine was super helpful with me as a first time buyer on the finance end and answered my many, many questions until I felt comfortable with the arrangement. The only negatives I have come across at this dealer is that if I need warranty they don't know what they sold me, for service I get told one price by three people while booking and then get told another after it is finished, and my dash cam was turned off when it went back for service. While the warranty issue can be fixed by me remembering to bring my paperwork for the car, the pricing issue and dashcam are where they lose the one star as it just seems like it could have been avoided. Thankfully they did explain where the pricing discrepancy came from however it was an unfortunate situation as it cost an almost $100 extra.

Dean Manton

I love my new Qx50 and the service from the dealership is great!

Abe Choucair

Go see Andy for all your sales and leasing needs. Always a pleasure to deal with. Wish the service was open Saturday's other then that great place to get your Infiniti

Nenone Donaldson

Have been a customer for about 2 years and had the pleasure of working with Andy, Christine and Nancy on the purchase of my new QX60. They are all very personable and helpful and don’t make you feel like they are selling you something - they work to make sure you are getting what you need. Thank you!

Marcelo Da Graça

best price and service in the region. great cars

Mohsen Mohammadi

My best experience of buying a car, truly impressed with the warm and friendly manner of the staff. Andy, Nancy and Sev are great. Highly recommended.

Hollie Bratton

Great people!! I went I for service and bought a new car!!

Terry Knipfel

I have been lucky enough to own 5 Infiniti G37’s and Q50’s in a row, the last 3 purchased and serviced at Guelph Infiniti. I could not be more pleased with the professional and personal service I have received, most notably from Michelle, (Service) and Mike, (Operations). I highly recommend Guelph Infiniti and am confident that they will meet or exceed your needs and extend this positive experience with both new and existing customers.

Paul Miskinis

The parts person is helpful and friendly - thank you. Star dinged off because the service department charged me $57 for a relearn procedure which didn't even fix the issue.

Darrell D'Aguilar

We had an absolutely great sales experience with Andrew as we looked into getting a new AWD car for the winter. He was attentive and helpful. We will certainly be looking forward to the next time we’re car shopping because our experience there was simply the best.

Sarah Smid

I came in for sales and all the sales reps were with customers, but the receptionist was very helpful and set me up on a test drive and took all my information to pass along to the sales rep, very pleased with this service!

Albert Heinle

I think the best way to see if someone is doing their job best is by seeing how they handle miscommunications. We have had some points which weren't addressed properly right away, but once we brought it to the attention, everything was delivered to us to our satisfaction. I am happy to have bought at Guelph Infiniti and enjoy my new ride ???? Thanks Nancy, Andy and Sav.

Stephen Marles

Raj made the process quick and efficient.

Douglas Morrison

Once again I am impressed by the service given at Guelph Infiniti. Not only did my car get taken in for servicing immediately, Muzzammil went out of his way to have my QX70S serviced even though I didn't have an appointment. LOL ...I thought I had an appointment!!!! Thanks Guelph Infiniti!!!! A very satisfied and faithful customer!!!!

Alex Yu

Great services. Extensive customer services.

Ellahe Hussanie

If i could rate bigger than a 5 star, i 100% would! My dad and I came in last week after we viewed a vehicle for sale, we were handled with AMAZING service from Andy Anderson - he was by far one of the most amazing, caring and supportive employees we’ve ever had the pleasure of working with. He answered all of our questions to the best of his abilities and managed to go above and beyond in order for us to be happy with the purchase!! My father says he will 100% be coming back to look at another vehicle for himself just because of the service we had! It was amazing to see that there are still people in the world who are so caring! We would 100% recommend purchasing a vehicle from here and if anyone has the pleasure of working with Andy, consider yourselves very lucky! Ellahe and Mohammadullah

Michelle Burger

My experience with Guelph Infiniti has been positively amazing. They are exceptional to work with!! All of the Guelph Infiniti staff take the time to understand my concerns, they are sensitive to my needs, and most importantly, they fulfill on their commitments. I highly recommend Guelph Infiniti!!!

Doreen Armstrong

I recently purchased a used vehicle and Kyra was a huge help. She was able to explain all the differences between all the vehicles on the lot. The Manager made some promises on fixing a few things on the car and came through with all of them. Nancy made the paperwork painless. Great experience!!

Steven Baker

I have had 4 vehicles from Guelph Infiniti/Nissan over the last 10 years and have always had great service especially the Infiniti Service dept. I would recommend the service department to anyone looking for service.

Brian Catarino

Don't give them your credit card number if your not sure your going to buy a car from them. They will proceed with the transaction if you back out without signing a contract . IT'S CALLED FRAUD. Especially when you tell them you don't want to buy the vehicle .warring stay away from rhem

Ronald MacPherson

I recently purchased my G37x from Guelph Infinity. Within the 1st week I had an issue with a door switch. Replaced the switch and washed our car NO CHARGE. This is service. Thanks guys

Keith Halliwell

Why this is a great place to deal with. most recently our Q50 was in need of warranty work.. Mike Hendriks was able to expedited the process for us so the work could be completed while our vehicle was having other work done by one of the dealership's outside vendors. This was great because it meant that we were not inconvenienced twice..other dealerships we have dealt with have made us wait thinking only of their own needs. Mike took the time to make the process work for us the dealership always strives to do there best to look after us. When ever we are in for service or parts everyone is friendly and courteous. Andy and Scott always take time to say hello when they see us. We have the same experience dealing with Guelph Nissan their sister dealership down the road. They have all made us - customers for life.

Dylan Toscan

Recently had to undergo an engine replacement on my Q60s Redsport which is not ideal, but Mike Hendricks did an awesome job coordinating this almost 2 month long process. From setting up the warranty claim, loaner vehicle to constant updates including pictures of the process. It made me feel much better knowing the situation was being handled by Mike. I wish I never had to go through this but overall was a great experience. Thanks Guelph Infiniti!

Antonio Stojanovski

Off to a bad start guys. Ive called parts 6 times on 3 consecutive days at all different times (so twice a day) and no answer, rings to voicemail. Not acceptable. Especially not for a premium brand. Please dont reply with "we value your opinion", just fix it and make people happy.

T. G.

All around they are Excellent.

Herman Anker

Parts Dept closes 5.30pm. Not good CS. Online parts shopping from dealers / independent suppliers in the US costs less and you don't need to take time off for work.

Jim Lloyd

Excellent experience overall! We received top notch customer service from Sev and the team at infiniti to purchase our new 18 Pathfinder. Sev was very friendly and knowledgeable and was a joy to deal with while not making us feel pressured to make any decisions. Thanks to Sev and the team for doing an fabulous job and helping us find the right vehicle for our family!

Krista Knight

Great customer service

Saul Heddokheel

Great dealership, great people. Andy Anderson is the one you all need to go to, he knows how to take care of his clients and his manager Richard Vernon is also very helpful.

eva fialek

We like looking car Infiniti here in Guelph talk to to you discuss things good and Great Thanks Stan & Eva

Jacob Arcas

Amazing customer service! Go see Andy, very friendly and down to earth. Very knowledgeable about the cars- I’m from out of town and I drove 3 hours because of the experience. Would definitely buy from him again.

Dave Topan

Constantly called for recalls, finally sick of the calls I arranged back to back recall appointments for both vehicles, showed up and they booked them for separate days. Wouldn't accept the fact that is was their mistake.

Ken Leslie

Great place to buy a vehicle. I worked with Raj Ahuja and he was excellent to deal with. No pressure and just a really nice guy who's easy to talk to. Thanks again to Raj and everyone else at Guelph Infiniti for making my QX80 purchase as enjoyable as it was!!

ashik vp

Very disappointed .. Very Bad Service

George Joyce

Late one night as I was nearing home from a meeting, smoke began billowing from seemingly everywhere around and behind my car. Though I knew something was badly wrong, I chose to risk continuing to my destination. Some 3 or 4 days before I'd had my Infiniti G35x in for a routine oil change and a swap to winter tires. At 11p.m. that Sunday night, I had my vehicle towed from Waterloo 22 kms to Guelph Infiniti where it was discovered 'unannounced' early Monday morning. One phone call to Guelph explained what I had experienced. A call from Guelph to me mid-afternoon informed me that my car was ready to be picked up. The failure of a T-shaped hose (at the 247,000 kilometer mark!), nothing to do with what had recently been serviced, was the culprit. Cost of the repairs, the parts, the fluids and the labour? - "There'll be no charge for that today, Sir." Ahhh, say what? $0.00! That's right! Nada! Oh, and the car wash and the hand-polished wax job was both outstanding and 'complimentary' - thank you very much! Where does one find this kind of exceptional Customer Service and Customer After-Care these days? Nowhere I know of but Guelph Infiniti! I've been driving for over 54 years. My Infiniti is the best car I’ve ever owned. Furthermore, in my experience, these particular folks in this particular facility are unmatched in every department of what they do. They know what they’re doing and no one I know does it better. Literally everybody I've dealt with at Guelph Infiniti has routinely exceeded my expectations. I have no hesitation in believing that they will exceed yours too. My name is George Joyce. You can believe me.

Marie Hardyman

Very impressed with this dealership. Dealt with Mike Hendriks and Muzzammil Mughal, very helpful and courteous. The issue with my vehicle was explained to me clearly and dealt with in a timely manner. I was also acknowledged by other employes while I was in the waiting area. Very friendly and and efficient. I

Jim Dix

Excellent service and advice.

ATC Boy

Service staff are very good and helpful

Melissa Carmo

Thank you Guelph Infiniti for your exceptional customer service with the purchase of my Infiniti. The Guelph Infiniti crew have all been a pleasure to work with. I can honestly say that their word and brand is very important to them. The Guelph Infiniti crew take the necessary time to understand my needs and best of all they fulfil on their commitments!! I would only recommend Guelph Infiniti!!

brent dahms

Best staff

Julia Porcellato

Fantastic service centre

David Corriveau

Good service, friendly people, ask for Andy!

stefan Ciric

From the moment I walked into the dealership I was helped immediately Kyra, who showed me a couple of cars and was very helpful in making the car buying process extremely simple and painless! Sev and Kyra made the transition from leasing to purchasing extremely easy and were completely open about all the steps involved, and took the time to answer any questions involved! A great experience overall.

The One

Garbage customer service. I got a notice for recall on my vehicle. Manager basically refused to help me after he found out I work the same hours as them. He expected me to drive half hour to drop off my car to then find myself a way home and back there the next when car was ready. All while having no way to work the day they would have my car. The guy felt that it somehow was my responsibility to accommodate to them. Why is it my responsibility it's not my fault that they have a manufacturers defect. When I stated this he acted like a snotty little girl saying he was removing me from their data base. Useless absolutely useless what a pathetic joke. Good job at helping the customer.

Kim Rowe

My experience has been varied. It started as good but as soon as my vehicle got some wear and required more work, I had pricing issues and their policy of replace until it works instead of thinking through the problem let to very expensive repairs.

Lux Barbershop

Andy and Nancy took care of me at Infiniti! Professional and fast service that I was seeking. Purchased a QX50 that is very satisfying. Thanks again for the amazing service. Definitely recommending you to all the LUX barbershop clients in the future!

John Leithead

Booked my appointment online, got my confirmation email and I followed up with a phone call. Everything went very well and it was done on time and at the price I was quoted. Flawless excellent service!

Ghassan Abdulnour

Service is good. Raj is very helpful.

Vahram Iritsyan

A year ago I lease transferred QX60 from this dealership and I posted here about my horrible experience with them. The process took over a month and only justification these guys would have is "well it is not us it is Infiniti Canada because they want to make sure you are as good as previous owner to reassign a lease". As if I am mentally challenged and I don't know how credit checks work and how long does it take. They just didn't want to tell me that sales people are not making commission so they are not motivated to push this deal. It took over 2 weeks just for lease transfer credit application to leave dealership and be sent to Infiniti Canada. I did a mistake didn't cancel this deal in the middle of the process but what is done cannot be reverted. Now fast forward 1 year, a friend of mine really likes my car and asked me to lease transfer this vehicle to him so the reminder of the lease about 11 months he will carry it. I explained him that these guys at dealership are complete morons and they will simply drag this forever until you change your mind. He didn't believe. Probably he never met such people in his life. We started the process, again filling credit application, copy of driver license etc. And guess what? Same experience. Already 4 days calling dealership to see if they submitted credit application. They are like "oh finance manager Lisa is on leave this week, noone else can do it" then they "found" someone who can do it and he is like "ok let me see what needs to be done and I will call you back" I wait a day doesn't call me back Call this lowlife back and he is like "let me speak to Raj and I will call you back" again doesn't call me back Then I call him next day he is "let me start the application I will call you back" And of course never calls me back. WORST EXPERIENCE EVER. NEVER GUYS NEVER DEAL WITH THIS DEALERSHIP. I pay 1040$ a month for a car and they cannot even timely execute a lease transfer. I had Lexus before same level luxury brand and Lexus in Brampton lease completed lease transfer in 3 days. Had BMW same thing, my friend had Infinti from downtown Toronto needed to lease transfer it took 4 days. I will keep updating this post so you guys know exactly how long it took for them to finalize lease transfer. We initiated the process and sent Guelph Infiniti all the documentation they need on 22 May 2017. Watch this thread for updates.

Victor Hora

I've been heading for Guelph Infiniti for a little over one year now and I'm always pleased to come back because of the great service. I feel that the price is honest for the quality and warranty of the service as well great customer customer service. I would like to highlight that I'm happy that Muzzammil is constantly very friendly and supportive on helping me get the best service to keep my car tidy within my budget :)

Shane LeRoux

If you are in the market for a new luxury vehicle then I highly recommend that you stop by Guelph Infiniti and talk to Raj! There is no better value for your hard earned dollar than Infiniti and there is no other sales person who is going to fight for you and your business than Raj. He treats you with respect and he is willing to take the time to have you understand every detail of what you are getting into. Plus, our new vehicle is amazing and I do not regret anything. Stop by and talk to Raj.

Laurie B

I am always amazed with the outstanding service, I receive when having my vehicle in for service. The booked staff are alway quick a getting me a continent date and time. When dealing Michelle, and Mike they are alway knowledgeable and quick to find answers to any issue with the vehicle. I am aslo looking forward to all the great perk and benefits with the new Loyalty Club that has just been introduced.

raju

Nice

Gave Sibble

Guelph Infinity was a pleasure to deal with. Thank you luis

Maxamillion Taylor

Great people

Lopez

It's very new and snazzy. The staff is very attentive.

KasawaK Computer Repair

I bought a 2009 used infiniti fx35 from these guys not even 3 months ago. I paid over $25000 for the car and already HAD to spend over $7000 in repair. 1. The brakes was seized up (do not know how they passed safty). $600 to service those. 2. Three out of four of the struts was leaking (again safty issue) so I HAD to replace all four $3500. 3. The transmission broke $3000. This is all with regular driving (maybe 20km a day) to and from work on paved roads.

Fawwaz Ali

The staff at Guelph Infiniti are always friendly and go above and beyond customer service to make sure your needs are met. I had my vehicle serviced there and Mike and Muzzammil made sure my vehicle was well taken care of. They made sure my vehicle was fixed the first time it was in for service. Also the technicians are very knowledgeable and friendly. I highly recommend getting your vehicle serviced at Guelph Infiniti.

Juan Sanchez

Working with Kyle Colombo was an absolute pleasure. Kyle is extremely patient, and respectful. We never felt pressure to make a decision. He was fast to answer all our questions and helped as much as he could. We highly recommend you talk to Kyle If you are considering buying a new or previously owned automobile.

Elaine

Raj Ahuja was very professional, knowledgeable and helpful guiding us with our Infiniti vehicle. He is very passionate about the Infiniti product line, and was a pleasure to deal with. Nancy Jelica was very helpful with the financial and administrative aspects of the transaction, and was also a pleasure to deal with. We definitely recommend Guelph Infiniti and these professionals. Thank you Raj and Nancy!

Leandro Do Vale

Amazing service, friendly, thorough, nothing short of what you expect from a premium brand. Michelle was amazing, got my car and out, in no time at all! Thank you, I will definitely be coming back!

Tj Suttin

Very poor service. After purchasing a luxury vehicle for luxury pricing, customers should not be treated terribly.

Lori Parsons

I had not purchased a vehicle in over a decade and it was time for me to updgrade! Kyle Colombo and the Guelph Infiniti experience was such a pleasure for me and they made everything run so smoothly in light of these Crazy COVID times. Such a fun yet professional experience for me. Kyle was very informed on the the amazing Q60 I purchased. I was still using a key to start my 2006 car, so there was alot to learn and I will be learning for quite sometime. The financing part, which is normally painful, was so refreshing with Kristen. I am looking forward to picking up my new baby next week and having all of my questions answered going forward as I know they will be there for whatever I need. Thank you so much for making the purchase of a car so exciting in our changing world!!

Aaron Rolls

Had a bearing replaced, both service managers make the time and effort to identify themselves in a professional and courteous manner, and remain approachable throughout your visit. Mechanic comes out and gives you tips for maintenance and what to expect in the future. Espresso machine is on point! Super happy with service and experience. Loyal business for loyal clients.

Doug Ward

Mike Hendriks has the skill set and patience to be one of the best service manager I have ever had dealings with. He is fair when discussing your work claim and keeps you updated and informed with everything that is going on with your car . I do not usually reply to such reviews as most people do unless I have a problem so please give this review some merit. I will be returning to the dealership in the future more often due only to his service . Keep up the excellent work Mike and do not let the people that seemed to think they are entitled get you down . Great job !

John Kummer

We recently had the pleasure of purchasing a 2017 Q60 from Andy Anderson. Very friendly, knowledgeable, and a great sense of humour. He was very thorough and and delivered on all promises made. This was our first experience with Infiniti and this dealership, and we had nothing but a positive experience. Very pleased. Thank you Andy!

Frank Fraresso

Just bought a used 2019 QX50 from Guelph Infiniti. Salesperson Kyle Colombo was a true gentleman and professional (no sales pressure) who answered all of our questions and than even went further to give us more info on the vehicle than I could imagine he would know. Best of all he made this deal happen. I will recommend Kyle and Guelph Infiniti to all my family and friends looking for a vehicle. Also, Casey Patterson - Financial Sales Manager - was a true professional. She was very informative and again no sales pressure. She sold the product. New or used I give Kyle, Casey and Guelph Infiniti a 5 star rating

Alex Brossault

Sales person Kyra gave us excellent service. So far everyone at Guelph Infiniti has been wonderful

Tara Noseworthy

Friendly and courteous service from the whole team. Mike H. was professional and extremely knowledgeable when it came to recommendations for my vehicle. Top notch service.

Mark Strohack

Awesome dealership......Raj is the best!!

Umarvir Dhaliwal

First time buying a car in one day! Saw a 2017 Q60 on Autotrader, contacted the dealership and right away Sev the assistant manager took care of me answering all my questions. He went out of his way to come on his day off to accommodate me. We negotiated a really good price in favour of both of us. I drove 80kms from where I live and everything was out in front of me without any surprises. Absolutely loved the experience I had here. Will definitely be coming back for my future Infiniti's. Highly recommend this dealership, and thier very friendly staff.

Susan E. Hollick

Mike, Michelle and Gord exemplify great customer service in the care and service for my Infiniti. They are honest and straightforward. I would not hesitate to recommend Guelph Infiniti for servicing your vehicle as I consider them the best Infiniti dealer in the Greater Toronto Area. Professional, warm and friendly staff ready to help you with 5-star service. Exceptional.

John

Had a great experience working with Richard on the purchase of a used infiniti. I had to travel in from out of town on a Saturday for the deal, and Richard and the Service Dept went above and beyond to ensure that my car was prepared for delivery by noon on that Monday. Thanks again!

roy kern

We just purchased our 8th car from Raj.Always great service!! Thanks!

Derek Boudreau

Mike and his team always do a great job for me. The service is excellent and I appreciate his honesty. I would highly recommend Guelph Infiniti, you won’t be disappointed. Derek

Kevin Bartley

Best car buying experience. Andy is a knowledgeable, patient salesman who makes sure you get a great vehicle and know all the details about it. Lovely dealership focused on excellent customer experience.

Srdjan Bukvic

Great parts and service experince. They are always willing to wirk with my bussy shedule.

siv sivaloganathan

I have been coming to Guelph Infiniti for a number of years now, having purchased my QX56 at Woodchester Infiniti in Mississauga. What distinguishes the interaction and service provided by Guelph Infiniti is the staff (eg Mike Hendricks, Muzzamil and the mechanics) - there is a genuine concern and attempt to resolve any car issues to the best of their ability. I never get the feeling/impression that they're out to make a quick buck (as with other dealerships) - their recommendations are based on an honest appraisal of the problem and they inspire confidence and trust. I highly recommend Guelph Infiniti Service to everyone - it's well worth the drive to Guelph!

Note Noty

One of the worst dealer in entire province. Rude manager and staff. They installed after market parts and they charged me for Infiniti geniune parts And never trust them Its a rip off They treat you base on the year of your car. If you got an older car then you are screwed

Hakob Iritsyan

A year ago I lease transferred QX60 from this dealership and I posted here about my horrible experience with them. The process took over a month and only justification these guys would have is "well it is not us it is Infiniti Canada because they want to make sure you are as good as previous owner to reassign a lease". As if I am mentally challenged and I don't know how credit checks work and how long does it take. They just didn't want to tell me that sales people are not making commission so they are not motivated to push this deal. It took over 2 weeks just for lease transfer credit application to leave dealership and be sent to Infiniti Canada. I did a mistake didn't cancel this deal in the middle of the process but what is done cannot be reverted. Now fast forward 1 year, a friend of mine really likes my car and asked me to lease transfer this vehicle to him so the reminder of the lease about 11 months he will carry it. I explained him that these guys at dealership are complete morons and they will simply drag this forever until you change your mind. He didn't believe. Probably he never met such people in his life. We started the process, again filling credit application, copy of driver license etc. And guess what? Same experience. Already 4 days calling dealership to see if they submitted credit application. They are like "oh finance manager Lisa is on leave this week, noone else can do it" then they "found" someone who can do it and he is like "ok let me see what needs to be done and I will call you back" I wait a day doesn't call me back Call this lowlife back and he is like "let me speak to Raj and I will call you back" again doesn't call me back Then I call him next day he is "let me start the application I will call you back" And of course never calls me back. WORST EXPERIENCE EVER. NEVER GUYS NEVER DEAL WITH THIS DEALERSHIP. I pay 1040$ a month for a car and they cannot even timely execute a lease transfer. I had Lexus before same level luxury brand and Lexus in Brampton lease completed lease transfer in 3 days. Had BMW same thing, my friend had Infinti from downtown Toronto needed to lease transfer it took 4 days. I will keep updating this post so you guys know exactly how long it took for them to finalize lease transfer. We initiated the process and sent Guelph Infiniti all the documentation they need on 22 May 2017. Watch this thread for updates. P.S. My name is Vahram Iritsyan, I was logged in on my dad's laptop so I posted as him Hakob Iritsyan.

Fred J. Allen

Raj Ahuja, is the consummate car sales/leasing professional, listens to your concerns and needs and will take the time to help you find the right vehicle and financing options best suited to you and your family. Thank you Raj and the Guelph Infiniti team.

Sky Martin

amazing.

P volkes

Nothing but bad experiences with this dealership. I have used it this dealership based on its location but have found it is worth the drive to another dealership. They make all these offers to you when you buy a vehicle that you have to fight to get. When it can time to renew my lease they where not willing to nogociate on the price. When I went to another Infiniti dealership to see if I was getting the best deal, I got way better price elsewhere. The sales rep from Guelph Infiniti followed up with me on renewing my lease, I informed him I renewed elsewhere. Sale rep got nasty with me and was telling me off for going elsewhere. My advise use another Infiniti dealership, better prices and better staff.

Vinko Drozdek

Hands down the absolute worst support of any dealership, multiple times ive needed parts, call them, get bounced around, then get the answering machine. But when you go there the parts guy is ALWAYS sitting in his office. Ive even called these guys while in their parking lot, and still gotten the machine, but walking in right after...surprise, the parts guy IS in his office...playing on his phone.

Arsenio Braga

Excellent knowledge on leasing.

Donna Schwartzentruber

Recently my 2012 M37X would not start and my service experience was DEFINITELY ABOVE & BEYOND! It was recommended that I contact Roadside Assistance to verify warranty details and was given a 1-800 number to call. In addition, I was provided with a Hybrid loaner with winter tires in anticipation of an upcoming storm. I was contacted every day with feedback and asked what I thought was best, not what was best for Guelph Infiniti. Every contact made to me with handled with politeness and respect. Once the issue was resolved with replacement parts under warranty, I was able to return the loaner and pickup my newly washed and vacuumed vehicle at the after office hour that suited me! You cannot ask for better service than that! I am a very happy customer! Thank you Guelph Infiniti!

Tania santangelo

Our experience with both Andy the sales rep and Nancy for financing was exceptional. Andy walked us through the vehicle purchase, the options, the pricing and he’s such an wonderful person. I will recommend him to all my friends and family. When it came to financing Nancy guided us through all the steps and thoroughly explained exverything. She is a pleasure to work with. I look forward to servicing my vechile at Infiniti Guelph. The staff is amazing.

Mike Seifried

Excellent service!

Umar Farooq

I just recently bought a car from Guelph Infiniti. I’ve to say, Kyle Colombo is one of the best sales person I have ever dealt with! He provided such great service and explained everything very well. I highly recommend Infiniti Guelph. Do ask for Kyle, and you won’t be disappointed!

Richard Hilborn

Raj is very knowledgeable and professional. He took good care of me.

Barbara Gregory

the experience was just amazing. We can't say enough about how well everything went. We have been dealing with Raj for many many years and trust him completely. Everything went so well and we know that Raj has our best interest at heart. He is so knowledgeable and professional and that is always evident in our dealings with him. He always goes the extra mile and Ron and I always enjoy working with him. As well, Nancy went above and beyond our expectations and made sure we understood everything we needed to know. Dealing with her was a complete pleasure and she did an excellent job for us. She is very knowledgeable as well and we felt very confident working with her.

Gurbrindera Lehal

We visit last year in August there. Didn’t buy anything but manager such a good guy. The way he treated us like amazing. Thanks sir . They giving such a good service.

LD ME

Amazing staff they really look after you!:-)

CristinaSousa9

Does not have enough info on previously owned vehicles. Really push new vehicle sales.

Dalton Winstone

Just purchased a Q60 from Guelph Infiniti. Working with Andy and their whole team was an absolute pleasure. He had time for all my questions, and made sure I was informed every step of the way. I had an issue with my trade in, as someone hit it before i actually traded it in. Andy worked with me and the body shop to get it fixed in under a week, and I lost almost nothing on my trade in value. Their finance manager Lauren, was also great to deal with, and was not pushy at all. Both her and Andy provided a stress free car buying experience, and I would highly recommend purchasing a car from Guelph Infiniti. Go in and see Andy, you will not be disappointed.

Henry E Hildebrand

Have dealt with the dealership for many years with complete satisfaction. The leasing rep and administration are first rate.

Pravy Chohan

Very helpful staff and always a great experience. I appreciate the friendly workers and the offers for free tea or coffee are always a bonus. Muzzammil was very helpful and always made me laugh. Great service and will definitely go back :)

Rob Fuller

Excellent work by the Guelph Infiniti team. Mike is extremely professional and provided top notch customer service.

Kerry Faus

Thanks Andy for great service in acquiring my new Q50.

Steven Godzisz

First Class Concierge Service with great people who looked after my every need. The sales and service department is A1 and highly recommend this store for all your sales and service needs. Thank you!

Ben

Just finishing purchasing my fourth QX60 from Andy Anderson at Guelph Infiniti over the past 7 years. Andy always goes out of his way to make you feel comfortable, and ensure you're well informed of all of the details of your purchase. The dealership facilities and staff are always warm and inviting. Thank you again for a top notch experience.

Mike Floyd

Unbelievable customer service from Mike the service manager. Between answering my calls and questions on the spot to taking the time to sit with me and review additional items that I needed. Then there is Ray - this guy truly deserves a cookie and a raise! Both Mike and Ray knew that I wanted to do the labor myself and neither batted an eye - both took the same level of care with me as if I was buying a new car... put it this way when I am done with my current winter car and my daily FX45 becomes my winter car I will be coming straight to this dealership... First class service from a first class dealership!

Dillon Meyer

Great service, great staff. Highly recommend this dealership. Service department is very helpful and knowledgeable.

qaz k

Very poor service

Rod Hallam

I love my new Q50, not only has the car been amazing the ownership experience has been exceptional too. I purchased the car in January from the preowned lineup, after I got the car home noticed a small defect in the trunk paint. My stomach sank as I had just declined the rust package on the car and figured I was going to be out of pocket. I emailed Mike the Service manager with some pictures and he quickly confirmed that it was still under warrantee; he booked my appointment and arranged for a rental. All this was great but what was exceptional was that they really went beyond during the visit. I had some questions about an interior stain (from Kids) and a chemical stain on the hood (Pearson Parking). Mike said they could take care of it, I did not have an appointment for the cleaning and buffing but they would to squeeze me in anyway. In the end though the auto body shop was late in returning the vehicle so they did not get to finish cleaning and waxing. I needed the car back though so they did not charge me for the significant work that they had already done because it was not complete! Unexpected and greatly appreciated. Best part of ownership is the feeling when you come into the dealership. It is as if you are the boss. You have requests you are looked after right away. “Cappuccino while you wait sir”. Thanks Guys, I love it!

roberta mcintosh

If you are looking for a new or used vehicle you need to go see Andy Anderson at Guelph Infiniti, the service was phenomenal! This is the third vehicle that I have purchased with Andy and he looks after all your needs.

Josh Toriumi

Great job Guelph Infinity !! A special thank you to Andy Anderson who made the experience 2nd to none. A true Ambassador for the company.

Dianne Offless

An absolute amazing experience. Andy, Nancy & Mike were awesome. Very friendly, helpful & a pleasure to work with. Exceptional customer service. I will be also buying either a car or suv this year for sure from Andy. Very courteous & respectful staff. I would highly recommend this dealership. Andy went above & beyond!!!!!!

Nancy Collin

Called in one day to ask some questions and Brooke at the front desk was absolutely amazing and very helpful! Will be going to guelph Infiniti for my next car purchase.

Sara Kim

Received phenomenal customer service at Guelph Infinity for buying my used 2016 Scion FRS. Our sales person Andy was such an outstanding guy, providing me with a lot of information on the car, going the extra mile to make sure the car was in tip-top shape when I received it and overall being extremely welcoming. I truly felt like I was in good hands. I also have to give a huge shout out to Lauren Kim, the business manager who handled our financing. My parents are immigrant Koreans and having someone who was able to speak to them in their language, and also was incredibly patient when they did not understand was seriously exceptional. She was so kind, and I would 100% recommend anyone come here when looking for a car.

Matt V

Not impressed by the service. Booked an appointment online and wasn't in their system when I got there. You can tell the service advisor is from a Nissan dealership. Where is the professionalism and enthusiasm? Went in with a problem of door not opening/closing properly. The price for the part to be replaced, which is basically common in Nissan cars, was absolutely ridiculous. I give them an additional star though just because they waived my "1 hour" diagnostic fee. I don't think a diagnostic is needed when you replace the whole part instead of finding out the problem and fixing it.

Paul N

Went in to have a recall done today and my driver side window was going up very slowly so i asked them to look at that. They told me that the window was because i take my vehicle though car washes with high pressure which leaks water into the door and freezes on the track and that's why the window goes up slowly. i had to pay 150 bucks to have this fixed?? Really?? the vehicle is under warranty. if your vehicle is allowing this to happen then fix it. The service manger in my eyes was being very rude about this. He basically told me that they have never seen this car before. So basically because i do my oil changes else where and haven't needed service from the dealer at all i get stung with the $150 dollar bill. Not only that i now have dirt and over spray on my passenger side seat now that i have to clean! Ya maybe i don't visit the dealer for my service but this is my second lease from them and now probably won't be back. There's other infiniti dealers around. DO NOT USE THIS SERVICE DEPARTMENT! oh 1 more thing, they tried to tell me that i broke a part of my door trying to repair it myself! Now why would i do that when its under warranty?? i told the service guy that he would have seen that when i brought the vehicle in because i pointed out the door to him. He told me he wasn't focused on that. So what where you focused on if the customer was pointing it out to you?? Very poor customer service!

Jim Wilson

Andy & Nancy were great to work with and love the vehicle.

J Linnerth

Raj is great to work with.

Dorothy Short

GREAT DEALERSHIP - ON MY 5TH INFINITI - LOVE THE CUSTOMER SERVICE

Slawek w

thank you guys

George Thomas

I’ve never seen such a dishonest service department EVER. Be leary of what they tell you. One minute they say their technicians our experts and they stand by their estimate, the next minute they say it’s a guess and they don’t really know. There’s no guessing here...they are a big rip off!

Murray Manson

Absolutely great experience dealing with Guelph Infiniti. Andy and Nancy were super to deal with. From the time I walked in the door to delivery of my pre owned vehicle, the service was A-1. Never felt pressured and the communication was terrific. Thank very much Andy and Nancy for all your help!

Shari Schmidt

Lots of great cars & friendly service!!!

Calinda Wilson

A huge thank you to Kyra and all her help!! Recently visited the dealership to gather info on the Infinity product and was pleasantly surprised by the amount of time and information that was given to me by Kyra. She really did go above and beyond! Will definitely make the drive back to deal with Kyra again.

Saddo Blanco

Recently, I purchased a pre-owned vehicle from Guelph Infiniti. The service from when you walk in the door is unparalleled. Dealt with Raj, who could not have been more accommodating. He gave me access to him at anytime of the day, if I had questions. Nancy the the Finance Manager made the "that" part of the deal very comfortable. Great job!

Ward Ward

Great service as usually. Always updated during the day Keep up the great work.

Andy Shields

We just bought the Qx60, Kira and Nancy helped us through the buying and trade in process, they were excellent and very knowledgable. I would definitely recommend this dealer for anyone looking to upgrade their vehicle!

Inderjit Singh Bains

Excellent service

Jeffery Pilon

I came in with my wife and was looking for a replacement for my current suv. I was assisted by Kyra, she was very knowledgeble and helpfull and was able to dela with all our qiestions. I was also lucky to work with Nancy who assisted on the financing, prepaid servicing and undercoat. Both worked very hard with servicing (who also answered all our questions) to get the car ready for us quickly so we had it for the weekend. Great experience with both and highly recommend them for anyone looking for a car.

Dan B

Great service Department. They answered all my questions regarding my Q50. Thanks again Dan

M Patel

Great experience..Couple of months ago I dealt with Richard and my experience has been very positive. I didn't end up buying from the dealership due to my changed preference (type of car). But, regardless Richard was always respectful and attentive; he even gave me his valuable advise after knowing the fact that I am not buying an Infiniti from them. How many sales people you know who would go that extra mile...kudos to you Richard..people like you make the car buying hassle free... If you are thinking of buying an Infiniti..go to Richard at Guelph...I drove all the way from Toronto..

Karen Bonazzo

From the very first call to our final pick up appointment everything was amazing. We purchased a used vehicle from Guelph Infiniti over text. We then flew from Northwestern Ontario to Toronto, were picked up at the airport and driven to the dealership. They ensured everything was ready for us to make the 15 hour drive home with our new (to us) vehicle. Sev was extremely helpful every step of the way. He sent extra pictures, answered every question, ensured we were bringing the correct paperwork and checked in with us the night before our flight. We were met at the airport by Bob and he was the perfect 'tour guide'. During our drive from Toronto to Guelph Infiniti he was warm and friendly, told us about different properties and pointed out things along the road. He even gave us tips on the best way to drive home so we could avoid the traffic. We were greeted at the dealership by Sev and Nancy and they had everything ready to go (that includes coffee and snacks!! In under half an hour we signed the final papers, did an inspection and tutorial with our vehicle and were on the road with tips on where to stop for breakfast! Sev even checked in with us to see how our drive was going. I would HIGHLY recommend this dealership to anyone! The level of service was unbelievable and everyone we dealt with, even just in passing, was friendly and welcoming. I would easily do this trip again just to deal with Guelph Infiniti. They really went above and beyond for us even when purchasing a used vehicle.

mel bob

Just recently purchased a 2017 Q60 coupe, and I absolutely love it! Thank you Sev and Nancy for all your help.

dan oleary

First time dealing with the guelph Infiniti dealership, I highly recommend you come here for your next car, I will be coming back here for my next car thanks to people like Sev and Nancy

CTM WRECKLESS

Great place friendly team and welcoming great place to get a car !

Ron Patterson

Friendly and very easy to deal with.

Gord

Andy makes it very easy and clear to understand what you are getting when buying a vehicle.

Lisa Indewey

Great service

Mena Youssef

Raj and Nancy have been very helpful with this process of getting into a new lease. Excellent customer service, I would recommend this dealership.

Kevin Purdie

Mike & Ray are fantastic! They have gone over and above for both of our Infiniti vehicles. What was impressive is that they treat our vehicles as their own and make sure any work is done in a professional manner. I actually took one of my cars due to a noise to 3 mechanics and no one could figure out the issue. When it was in for service at Infiniti, they found the issue just by test driving it and solved the problem for next to nothing. The most recent visit one of the cars needed both front and rear rotors and breaks done. I thought for sure i would be paying and arm and a leg but with Ray & Mike's help they were able to get the cost well below our expectations and not compromise the workmanship and care provided. We couldn't be happier!

Tina Ivany

Called to ask about test driving a vehicle and they said come on by whenever you can. Well, I live 100 KM away but made the trip the following day. Arrived late morning and was told "oh, so sorry but that vehicle was sold and you cannot drive it but we have another one on the lot you can take out". We went out to the lot with the keys to drive that other vehicle and there was a "Sold" sign on that vehicle too.... The sales rep was very apologetic but we just couldn't understand how the website listed both vehicles were still available and the onsite staff didn't even know they were sold. The sales person apologized and promised to call us when another one came onto the lot. A few weeks later we saw another one on their website (no one called us) so called to make an appointment for a test drive. We went back for the 2:30 appointment .... at 2:20 the sales rep called us to say that they vehicle has just been sold and couldn't drive it but we could drive a similar one. Absolutely ridiculous customer service! Don't book test drives and then cancel them moments before they are scheduled to happen...... I would suggest you find a different Infinity dealership unless you enjoy driving 400 KM round trip to drive a vehicle you don't really want to buy.

Jun Geun Um

Choosing the QX60 as a family car was a very wise choice. QX60 is spacious and luxurious, so my family is very satisfied with new QX60. Especially, my wife loves it because QX60 could offer very soft driving and convenient operation system. In addition, infiniti Gupelph has supplied a good service and price when I was considering to purchase QX60. As a result, I and my family are enjoying driving outside with QX60 and this is always happy. :)

Jonathan Zurbrigg

The team at Guelph Infiniti took care of my vehicle needs quickly and without hassle. I received fantastic customer service, and a pretty good cappuccino too! Thanks to Mike and the crew, keep up the good work.

Paul Dooler

All good. Friendly dealership, attention to detail is good.

Kenneth Holmes

Professional, knowledgeable and always helpful. A pleasure to deal with. Always had excellent service. Many thanks

Harvinder Singh

I recently purchased a vehicle from this dealership and was pleasantly surprised with the high level of service and professionalism from the staff. Special shoutout for the GM Donie who was outstanding and showed genuine customer service. I would highly recommend them and will probably be back very soon. Thank you for a great experience.

waleed sadaqat

There should be an option for leaving ZERO stars. The one star is undeserving.

Hans Gottscheu

Good service, above normal service charges.

Steven-Craig Newby

BE CAREFUL WHEN BUYING FROM GUELPH INFINITI & NISSAN I purchased a pre-owned vehicle from Guelph Infiniti in 2013 - I purchased the vehicle because the price was competitive and when I asked about the carproof, I was told that it was clean and did not have any claims. I traded-in the vehicle to another dealership in 2016 and in the process, I was told that there was a claim on the carproof and it was on a date before I owned the vehicle. As a result of the claim, I was unable to do the trade-in for the amount that I negotiated initially, I had to settle for less. I contacted Guelph Infiniti and spoke with one of the Sales Managers. I explained what happened and he told me that he will have one of the pre-owned managers contact me when they come in that day. I did not receive a callback - I tried to contact them a few days later and got the receptionist who told me to leave a voicemail on the pre-owned manager's phone. About a month passed and I did not receive a callback from the pre-owned manager, nor was I able to get in contact with one of them after multiple attempts to do so. I called Nissan Canada to express how disappointed I was in Guelph Infiniti, and how dishonest they were. I was hoping that they would consider dishonesty a serious matter but to my surprise they did not seem to care. I was told that the situation should be handled by the dealership themselves but I refused to accept that. I explained that the reason why I am escalating the matter to them is because I made multiple attempts to contact the dealership but no one took or returned my calls. They assured me that they would reach out to the dealership on my behalf then contact me with updates within specific dates. I had to call to follow up because they did not call me back either and when I called them, there were no updates. I drove to Nissan Canada about a month after not receiving a callback from them. I spoke to the person that was "in contact" with the dealership and she took my contact information and assured me that she would reach out to the dealership again and call me within a week. When I finally got a callback, they told me that the dealership told them that it's not a requirement to disclose any claim on a vehicle that is below a certain amount. My previous vehicles were as follows: - Infiniti Ex35 - Infiniti G35x - Nissan Maxima - Nissan Sentra Even though I LOVE the driving experience of Infiniti and Nissan vehicles, I will NOT support a brand that does not appreciate or show respect for it's customers. This matter was handled poorly!

J Dubs

The service team at Guelph Infiniti are always going above and beyond to keep my car on the road and when it’s not they are working to accommodate wherever they can. Living in Toronto, I actually prefer to service my car in Guelph because at this dealership the staff is super friendly and you can trust their work and recommendations. Mike & Gord and anyone else I missed, thanks for keeping my G37 Sx on the road all these years.

Leslie Jukes

My husband and I just took ownership of our 1st Infinity QX50 from Guelph Infinity. We purchased our vehicle through Andy Anderson, Senior Sales Consultant and found him to be not only extremely well informed, but a really nice person to work with. He spent a considerable amount of time with us finalizing the paperwork and explaining all the key features of the vehicle which we really appreciated. We also made contact with Nancy Jelica, Finance Manager along with several other staff members and found all of them to be very engaging. Thank you to the staff at Infinity for taking good care of us. Much appreciated. Ted and Leslie Jukes

Alex Wilcox

Last resort type of place. The staff is friendly, no complaints there. What I do care to complain about is the mark-up on parts and products Infiniti gives, they are absolutely ridiculous, more so than Honda for example. I had a mild steel bracket that holds the tag lights for my rear plate rot out in my car, thus my lights either hung down right in front of the plate or they had to be tucked behind. I was forced to pay around 130 dollars for the simple bracket, I had no choice but to get a new one right away. Also when I purchased my car, it came with a cracked fog light lens, Infiniti wanted close to 800 dollars for the part and labour, and I then turned right over to my regular mechanic and paid 275 for everything, OEM part too. Take my advice and go to your regular mechanic first. For the quality of work Infiniti does, you can't really go wrong elsewhere. They come in handy when you need something fixed fast, they can usually book you in on the same or next day, that is sadly one of the few good things I can say

Denise McWilliams

I recently had some body work done to repair a damaged bumper. Mike took care of everything for me. I was extremely impressed with the quality of work. When I picked the car up, not only was it impeccably clean, when Mike saw me pulling in the parking lot, he remote started my car from his office so it was ready for me. Very nice touch. I have been incredibly impressed with Guelph Infiniti since I bought my Q50 in Sept 2017. They are welcoming, friendly, professional and responsive. From Sales to Service they are a 10 out of 10 every time.

Ali Baba

Beautiful state of the art dealership. Big facility and accessible. Very professional staff.

Vanessa Eichler

Had a fantastic experience buying my used vehicle. Kyra and Nancy were great!

Colly Sieunarine

When you have had a great customer service experience it is definitely worth sharing! Andy Anderson walked us through the steps from the start to seeing us drive away when we recently purchased our new vehicle. He was very patient, helpful and extremely knowledgeable in the Infiniti line. We would highly recommend him!

Stephen Woodthorpe

Just had my Q50S repaired here. Was a little nervous due to some less than stellar ratings, but I'm delighted with the service I received. I interacted with numerous staff over the past week getting some warranty work done and found all staff to be really helpful, pleasant and professional. Loaner cars were ready and waiting for me on both of my visits. Great job and what I would expect from a premium brand.

Greg Bratton

Dealing with the group at Guelph Infiniti for the purchase of our new QX50 was a great and no stress process, we never felt pressured and they were able to answer any questions we had. Thank you to the whole staff, especially our sales rep Andy Anderson and finance manager Nancy Jelica.

Melissa Cox

Andy and all of the staff at this dealership go above and beyond to ensure a great customer experience. Thanks Andy and Nancy

Alex Visscher

Called this dealership talked to somebody in sales, asked about a qx60 they had forsale for $29000, they told me it was available so I asked them why it was priced a bit more expensive then similar cars at other dealerships, I was told “well go there and buy that one then”. Very disrespectful, you lost out on a sale, I left your parking lot drove to 400 infinity and purchased a qx60 there for $26,000.

Jordan Busato

Just bought a 2019 Q60 coupe from Andrew the senior salesman, absolutely nothing but amazing things to say about this guy, willing to stay late and work around my schedule! On pick up day they put my car into the pod they have to really showcase it under showroom lighting and really made the experience like nothing else. Would recommend going here to anybody!!

Morgan Sider

We honestly can’t say enough about the amazing service from Guelph Infiniti. Everyone knows us by name and is so informative and genuine. They make you feel like family! Shout out to Michelle (service advisor) and Andy (Senior Sales). These two go above and beyond to make the overall experience at Infiniti a fantastic one. We recommend this dealership every chance we get.

Aaron Paul

I had the pleasure of buying my Q70s from this wonderful dealership. All the staff were welcoming from the Receptionist onwards. Andy was my sales associate who took care of me and made the sale and delivery stress free. He is highly recommended. Nancy the finance manager was fantastic. She answered all my questions and followed up after delivery. I highly recommend this dealership.

Romeo Popescu

The new facility is modern, clean, welcoming. The staff is friendly, the work is good quality and reasonably priced. They offer a free car wash with the work, free coffee and even free snacks and pop. .. but ... Every time I was there to service my Q50 the person I dealt with, Muzzammil Mughal insisted that another 400-600 CAD repair is required , which was clearly not the case. The last one was that the AWD transfer case oil has to be changed. That was on a car less than 2 years old. Because of these upsell tactics I cannot know when the car really needs something and when not. These lies make all these scheduled inspections pointless. Since I am sure that they try to steal hundreds of dollars for imaginary repairs I am no longer servicing the car there. Infiniti Canada has a system where they send you emails asking you to fill a survey after your service visit. Guelph Infiniti also has a system where If you fill in anything in that survey that they do not like, they will alter your email in their computers so that you do not receive the survey emails any more. In my case they added a "z" before the @ sign. Seeing how insincere, lying and cheating their service department is, I doubt that I will ever purchase anything there again, less alone an expensive car with a lot of problems.

dean merkle

The experience at Guelph infinity was excellent. Andy was an absolute pleasure to deal with. Nancy in finance was very plesent and very helpful. Look forward to utilizing your services in the future.

Nick Parniak

Fantastic staff! Friendly no pressure sales. I felt at home and very welcome the moment I stepped through the doors. Andy is an awesome dude! I would recommend anyone looking for a new car to visit Guelph Infiniti. Nancy was awesome as well. Made the transaction easy and pleasant. Mike was great as well. We will be back again for our next vehicle. You should have a 10 star rating! Thanks again to Andy, you are the best. Nick