Reviews of Guelph Hyundai (Car Concessionaire)

Jessica Kouleas

I had a wonderful experience purchasing my new Hyundai Venue with Deepak! He was a wonderful sales person. He was friendly, easy to work with, was not 'pushy' and allowed me to develop my own opinions about each vehicle, and very knowledgeable about the vehicles I was considering. He defiantly used the 'customer first' approach :) My boyfriend and I had a wonderful experience with Tom in finance at pickup. Looking forward to more great experience at service appointments, etc! Jessica

Madeline Couture

I traded in my beetle for a nice & sleek Honda HR-V and it was the best decision! Jesse and Megan are fantastic, so responsive and helpful. Would highly recommend Guelph Hyundai.

Kierstin Macmillan

Saul was amazing! So personable, amazing costumer service! 2nd time using Saul to buy a car and he never failed to disappoint me! So amazing! Thank you again to Saul!! Megan and Dilan was great too! When in doubt call Saul????

Donna Fraser

James in the service department was awesome! Thank you so much James you made a bad day turn into a good day!

Tom Middlebro

Nothing but good things to say. Service staff are knowledgeable and friendly, highly recommend.

EDWIN SABU

It w was s a bitter experience especially from the sales department. I went there to have the recalss of my car and at the time i saw a car over there and i wished ro buy it. So i asked them to shaw the car. They told me to wait. I spend almost 2 hours over there but noone considered my request. Really disappointed from the experience and the service department also didnt checked the issue with my remote start. They told that its not their companh product so they are not able to help me. But i bought the remote start from Scarborough agincourt hyundai. If they cant give service to an external p4oduct why they are selling such products in the showroom.i never expected this from hyundai.

Loo-Sar Chia

I like to thanks the service advisor Sylvia Richardson, she always so kind and helpful! She is the reason I sent my car for service at Hundai car garage! Thank you Sylvia!

Vu Nguyen

Back and forth sale offer. Wasted the whole day. Car delivered whith wrong whee lock key, cannot change the winter tires.

Nick Hill

Tom & Megan are literally the best in the business. Amazing service, kind people, so knowledgeable! I’m honestly just trying to get rich so I can buy more cars from them as soon as possible

Romil Khanna

Our salesman Deepak was perfect. He was our dream salesman. There is no body like him. The dealership is lucky to have him. He answered all of our questions diligently and we are happy to work with him.

Trina Corkum

I have gotten two vehicles from Hyundai and have always been very happy with the help from the friendly staff. Chris and Tamara are fantastic! Service is always quick and prices are not to bad. I had a problem with my first vehicle (Santa fe), it ended up getting "over buffed" which was not done at hyndai but at the dealership down the street, and they gave me free oil changes for a whole year. I don't think I'll ever change car dealerships personally ????????‍♀️

Indomitable Dominic

Had an awesome experience buying my first car at Guelph Hyundai. Deepak was very knowledgeable and friendly. I would 100% recommend Guelph Hyundai.

Napoleon S. Lumasag

Amazing experience from start to finish. From every person we dealt with on the phone at initial inquiry to negotiations, to driving out the lot, nothing but praise for this location. Saul S. is the man to see. Most helpful (not to mention tireless) salesman ever and will work hard to get you into the best possible scenario that your budget permits. We were presented with many buying scenarios with all the possible options and price points so we could make the most informed decision we could make as a family. Thank you Guelph Hyundai and thank you Saul S.

Safiya Hamid

They're great here, our family has been working with Alejandro Duran for years. He always helps us out a lot, we refer everyone to him lolol

Andrew Bauer

Great experience! Service Dept was very attentive and quick. Car was done when they said it would be and offered some preventive maintenance suggestions but not pushy. Will be back!

One Path Academy

Had the pleasure of dealing with Alejandro and was shown nothing but excellent customer service. It was a quick sale, no dancing around and a straight shooter. I appreciate the sincerity I felt in getting the best deal.

Joel Giddy

Service went out of their way to help us with our warranty claim and even gave us a courtesy vehicle. Keep up the great service.

Luka Stola

Such a great experience, Jesse Campbell took care of all my vehicle purchase needs and delivered on his word. Best prices, highly recommend.

Darren West

Couldn’t be more pleased dealing with Guelph Hyundai. Friendly and knowledgeable staff that truly work as a team. They go the extra mile for their clients. Highly recommend.

Stew Henry

James was very friendly and helpful locating the correct part and ordering it for my sons older Elantra. Tks James.

Emma Lee

Great service. Fast and very helpful. I was impressed. Thanks Hyundai!

Scott Fraser

I walked into the dealership one weekend at the end of October, without knowing they were having a blowout sale. They were very busy and I didn't have an appointment. Nonetheless, everyone at the dealership was extremely accommodating for the short period of time I waited to meet with a Sales Representative - which ended up being Tom. He was extremely knowledgeable and pleasant. He took the time to listen to what I was looking for and then showed me a number of different vehicles that were all within my budget. We went for a couple of test drives and he was more than willing to continue with more but my mind had been made up, I was going with the Tucson N-Line. When it came time to assess my trade-in value, the Sales Manager, Aaron, was brought over to assist on what they could do for me in terms of that. In past experiences, I had felt short-changed. That's when the Guelph Hyundai team continued to WOW me by offering a very generous return. Something I felt was maximum value. As someone who has been through the experience of purchasing a vehicle 4 times now, this was far and away the best and most comfortable start-to-finish experience I have had to date. Thanks to Tom, Aaron and the entire Guelph Hyundai team!

Rich Maertens

I find the salespeople to be extremely helpful so they can match the appropriate vehicle to your specific needs. The service advisors are very conscientious about addressing your concerns. Chris is very responsive to any issues that are raised because he wants you to have the best possible experience at the dealership. Go and see them to see for yourself!

Paula Olivares Guzmán

Great customer service! The customer service representative that helped me was really nice, super helpful and patient with all my requests.

Chatner Giroux

Quickly and efficiently came to a mutually beneficial solution for our immediate vehicle problem. Quick, painless, no pressure on anything, and honest. Seems like a rarity in car sales. Best experience I've had buying a vehicle.

Brian Minielly

Had a great experience buy my vehicle from them. They are looking into some minor issues that came up as part of some modification of our deal. Please with my overall experience.

Jonah Hopkins

My wife and I had the most wonderful car shopping experience here. Such a knowledgeable and helpful staff. Megan was particularly delightful. Hyundai’s staff, vehicles, and car purchasing experience earned every single one of my five star rating!

Amine Slimani

We have purchased vehicles with Alejandro for years. We always get the best with him. Wherever Alejandro goes, we go!

Carmie Girl

Guelph Hyundai service department = no clue They have zero clue what they are doing!! I brought my car there for an abs issue to which they had my car for three weeks!!! Then charged me $300 to turn my rotors which was never an issue and never fixed the abs issue!!! Then they insisted that I fill the loaner car with gas while they left mine barely able to reach the gas station!! Service “manager” doesn’t actually manage anything. Claims to escalate the issue but it never moved from his desk and the abs issue was never fixed!! When I pressed further I was told it would be like looking for a needle in a haystack since none of the lights were coming on. Then the manager had the audacity to claim that I just don’t want to pay to have it fixed?!? Really?! I thought that’s why it there?!? Complete lack of customer service and professionalism. It’s as if the whole place is being run by kids!

Ethan Jordan

Best experience I have had at a dealership Dan is one of the best sales reps in the business will go back to him anyday and highly recommend him to anyone

Stephen Green

Second time buying a vehicle from Guelph Hyundai in as many years. Cristina, Megan, and Ting were awesome. Communication was timely and clear from everyone involved. Cristina was great with working hard to make sure everything was right...the first time. Megan was fast with emails and ahead of the game when ordering the extra items...very down to earth with recommendations. Ting was there for support when needed. If you are looking for a vehicle, make sure you start with Cristina and then have her partner with Megan. Fantastic team! Thank you!

Ryan Dosti

I did not enjoy my purchase at all. First financing was confusing and when I understood it was hard for them to believe that I got it. They were losing money and started behaving oddly. No body explained me anything about the new car it was me who called them and ask but other than that 0 star for everything.

Jon Beauchesne

Service staff were very pleasant and got my vehicle in & out in the proposed time

Poppa Crunk

Great service, knowledge and professional. I would go back and see Jesse again. 5 Stars

Amanda Aspden

The new Santa Cruz I've been driving broke on December 24th I had to get a mechanic off shift to fix it. I got no invoice as he had to come to my parents house to fix it! When I tried to take it back to the dealership I was told "we are not looking at it because it is already fixed" I informed them I still had trouble with the tonneau cover sticking. They still refused to look at it. They also never offered to book it in to make sure it got fixed. They never even offered me reimbursement or oil changes to make up for the amount it cost me to fix the malfunction in the vehicle. When I went back with my husband the night of to cancel the extended warranty and the trailer hitch the Sales Manager refused to sign the Extended Warranty Cancellation form and "didn't know how to process the form".

Jeff Davis

Went in today for A Recall, was So impressed. The Service was Amazing, felt Welcome. No Pressure .Love my New Elantra. Miss my friends at the gas Station. Give Sales a call you will be Glad you Did. A Dealership you can Trust.

sachin dandyan

Great dealership. Book your appointment with Mr. Chris. I had a really great deal. He did very hard work to get me my car. I would strongly recommend everyone to just see Mr. Chris if you want to buy Hyundai. Thanks and Enjoy your day????

Anthony Robert Shaw

We purchased a Palisade Ultimate Calligraphy Edition from Guelph Hyundai and want to commend the entire team for ultimately providing great customer service throughout the entire sales and delivery experience. We felt the sales team were honest and really cared to explain the features and options while providing good advice. They also quickly found the exact vehicle we wanted and had it delivered in a timely manner. Although we had a few glitches with some of the delivery preparation at the start, Hyundai Guelph completely owned the situation and went above and beyond to make things right. It was really apparent that the entire team really cared to see a happy customer and to make the overall experience end with a satisfied customer with the right level of quality. At the end of the day, this is what’s really important. Because of this we really trust that their future service will be excellent and we wanted to thank everyone there for providing great customer service.

Fireball J

Amazing place, provides you with completely hot chocolate, coffee, and cookies. Well designed place with a modern look. If you’re buying a Hyundai, I recommend this place

Anita Jones

Jordan is a fresh breath on Friday afternoon. She answered my call on her off day, And kept her word throughout the sale. JP has a salesman’s blood but was fair and honest with us throughout. We know this was not a large sale but we’re very impressed with the fairness.

Chris tone

Highly recommended Guelph Hyundai. Staff and service were beyond my expectations. If you are on the fence about buying or leasing a vehicle, the team at Guelph Hyundai will walk you through the process and help ease your worries.

Liam Spencer

The absolute most seamless experience. My car pretty much died on me, and I absolutely needed a vehicle. This staff worked very efficiently and I had a new vehicle with absolutely everything I needed, and hoped for. Tom is going to have an extremely successful career as he is not only an expert in the automotive field, but also just a really good dude who wants the best for his customers. Megan was more than helpful while getting financing setup, and I am very thankful she was there to really educate me on every detail and matter within her duties, and is also going to have a prosperous career for she is not only knowledgeable, but she understands the importance of her side of things and handled it so much care and understanding. All in all this was the best dealership I’ve been too, and I’m very thankful Guelph Hyundai had my back when my old car decided to go.

Kevin Zikovic MLA/T

Alejandro Duran. What can I say? This gentleman has been nothing less than the textbook definition of above and beyond in customer service. His service and ability to put his best foot forward to go out of his way to help a customer has never been matched in my experiences. His service alone with Guelph Hyundai has been stellar and will bring us back for future vehicles and outstanding service! We are grateful for his ability for providing the personal touch to ensure our car buying process was nothing short of excellent. Give this man a raise!

Jessica Currie

Excellent experience! Great service, attentive employees, very welcoming and professional. Would highly recommend to friends and family.

Kranthi Kumar

It is a disaster. They will give importance to you when you go for a purchase only. No one will answer you when you have any issue with your car that you recently purchased. Even if you visit the place to book service or explain about your problem, they will ask you to book an appointment through phone. I don’t really know why you need to call for an appointment when you are actually at the show room. I’ve recently purchased Hyundai Elentra 2021 model Ultimate with tech specs. They even forced me to take warrenty for tech specs, but when I call or approach them to explain abou the issue with tech specs, no one will care about you. I would never recommend this place for a new car buyer.

Gurtej Dhaliwal

We recently bought a new vehicle from Guelph Hyundai. We have nothing but good things to say about this dealership! Everyone we worked with was just excellent including Allan and Tamara. The whole process was smooth and they were great at keeping us up to date on the delivery date. We will definitely return to this dealership and refer others as well!

Terrence Chen

I am happy to deal with Guelph Hyundai. Their sale guy Deepak is very friendly, helping me to solve a lot of issues. Initially, my wife and I planned to purchase the standard version of the car, and later we changed the mind and want to upgrade to the higher trim. Deepak helps to redo the paper works. One day before delivering, we changed again. We want to buy off the car by check instead of having a car loan and Deepak was sick, and he still worked with us and redo the paper work again. Thank you so much Deepak. Really appreciated your help and hope I can deal with you again. Thanks and Merry Christmas.

Rafael Battesti

Got a 2012 Santa Fe and Dan Wilton took very good care of me. Car is impeccable, the negotiation was smooth and I ended up getting great value for my money! They even did body work to remove a few dents. New breaks, winter tires with rims, full tank and an air frier as a courtesy gift!

baraa du

Came in and asked for help to look for a new car and Deepak took me in and helped me to learn about new Hyundai line up. Great job !

Emma S

Brought my car in a few weeks ago to have some service done. Staff was ready for me when I arrived with a smile on their faces. Car went in on schedule and repair was completed without issue. The technician brought out the old/broken part and explained the repair. Sat inside the showroom and had a coffee while I waited for the repair to be completed. Price was as quoted and my car was washed up for me when it was ready to go. We all have a "story" about a mechanic but Guelph Hyundai wasn't that way for me. Will have no issues recommending it to family and friends. I'll be back the next time any issues come up with my car!

于欣宁

Warning! If you want to buy a used car there, please be careful. I got a used car from there and on the first day I found over 10scratches and grinding noise when I drove. Also, they promise to update navigation. However, navigation wasn’t working at all. They took the car back and fix them. Most importantly, be careful when you sign the paper and read through everything. I paid over $1600 for the service of rust protection which I rejected.

Mahmood A

Excellent service, Dalton was a massive help. He was able to make some magic happen and ensure I got sorted out, 10/10.

Beauty by Dee

Customer service is TERRIBLE if you are buying a used vehicle…purchased a 2018 Jeep and the day of pick up the Jeep wouldn’t start…dirty interior and previous owners belongings still in the vehicle. If I hadn’t already traded in my truck and signed the papers I would have taken my business elsewhere. Very nice people until you make the purchase. I would NOT recommend this dealership.

Matt Labuda

Got the best service today from Deepak! Helped me find the car that fit me by getting to know my lifestyle and offered me options that fit my needs! Couldn't recommend him enough!

Jill Selby

Excellent dealership. So pleased with the customer service, especially in the service department. Always honest and upfront. Always greeted like family. Highly recommend.

Victoria Wilde

Tom was great to deal with. No pressure, politeness got me the deal I was hoping for. The free gift was a nice bonus for buying a car from this dealership. If I lived closer I would do my servicing with Guelph Hyundai

Jyot Shukla

If possible I would give no-star, their staff are rude, unprofessional and fraud. They just give you the sweet vibes and treatment when you have to buy a car. But for service they just dont care. I booked my appointment after 3 days on a call and he agreed that they they would give me a loner car for going to work. When I went there they didnt had any loner available. Such a waste of energy and time. Better get your car serviced at a local shop instead..

Chris Smith

Great team and great experience. See JP if you’re in the market for a new vehicle!

Nicole Parada

Sylvia from service always takes the best care of my vehicle. In and out on time all the time and met with kindness and a smile. She always explains what is needed for service and goes above and beyond. Thank you!

Justin Ribble

Overall Great Experience. Stopped in to check the used their used lot, had great knowledge about the few cars I asked about. Though I did't buy, I felt taken care of throughout the whole interaction.

keeana calmes

The whole team at Guelph Hyundai was fabulous. Tom especially was really great at helping me purchase my first car. He wasn’t pushy and made a point to get to know me during the process, which in turn helped me pick the perfect vehicle! Megan in the finance department was really great at understanding my circumstances and providing me with the best options and prices. I highly recommend the Guelph team to anyone looking for a new vehicle! Thanks everyone xox.

Nicholas Andrade

This is an amazing place to do business with, but a big shout out to Deepak, a salesperson that made me super comfortable with the entire process every step of the way, very knowledge and answers all the questions and doesn’t make you feel overwhelmed. Need more people like him in the industry. Thanks again for everything, my wife loves her new vehicle!

Tammy Hibbs

I called and made an appointment on Friday. I got an for Monday. I took my car in and after not hearing from them after 24 hours I called and was told they hadn’t looked at it yet because it was winter tire season they were busy. I got upset because I made an appointment the needed my car. I hung up on them. Within an hour an half my car was fixed. All they had to do was lube up the the shifter. I’m not confident it’s fix. Edit Wednesday it’s not fixed. Have called and they are very busy with winter tire season… this is exactly what they said so something I’ve already paid for and is not fixed may get fixed next week. They also wrecked my car. I brought it in with a manual mode now that’s gone. I feel like I’m constantly explaining things but they are not listening and the person I’m explaining it to doesn’t have a clue.

Liam Ottema

Very informative and attentive staff, every time I go to the dealership I leave satisfied. Highly recommend.

Oday Rainbo

Amazing service. And I appreciate Alejandro Duran for helping us.. he's Amazing ????✌

Natasha Short

I'm quite disappointed with the overall experience of having my engine replaced because of a manufacturing error. A rental/loaner car was not able to be arranged and I was put on a waiting list for one and was never contacted. I went 2 weeks without a car and nothing was offered to me as a solution.

Himanshu Gulati

Great experience on buying a car from the dealer. Really quick and no hassle. Recommend to use their services.

Harry McLaren

I was dealing with Mike for the purchase of a Sonata and he was always friendly, helpful, knowledgable and accessible... Always answered my texts within minutes and genuinely went the extra mile to help me out. I felt I got a fair deal with the purchase and enjoyed dealing with Marcus who handled the paperwork. He is a fun guy to deal with and didn't waste my time trying to hard sell me extended warranties and other extras that I clearly didn't want. Highly recommended!

Joshua Arpa

It’s easy to see from the many other reviews, the quality of service is exceptional at Guelph Hyundai. However, for me personally, it was their sales rep Jesse Campbell that went above and beyond. I’ll never forget shaking on a deal for my new car and when I went to sign the paper work, Jesse had got the price even lower than we had initially agreed on. Truly, an unheard of act in the world of sales! I would highly recommend doing business with Jesse at Guelph Hyundai.

Greg Sabatine

Had an issue where my car wouldn't start because the cable to the power steering disconnected. Guelph Hyundai said I could drop it off and they would take a look when they had a chance. Within a couple of hours it was fixed and ready for pickup. Great service.

George D

Jesse, the sales agent, was amazing and he provided excellent service tailored to my desired vehicle. Tamara, the financial services manager, always responded to my financial questions and needs to meet the requirements for my vehicle. She was always available to answer questions also.

Poorya Ghafari

Had the worst experience buying a used honda civic. They have been working on my finance approval for days and when I ask them when I will get the answer they say we dont know. Is it going to be positive? we dont know. Ok I dont want this car. Please give back my deposit. We cant. You have to wait!

Jodi Gray

Absolutely amazing service from the staff at Guelph Hyundai! Both Alejandro and Jesse worked so hard to find the perfect vehicle for me. They took my vehicle needs and wants, and went above and beyond to find exactly what I was looking for. Their no pressure approach made me feel confident in my purchase. Definitely recommend visiting this dealership.

Barbara lush

Always a stress free experience at this dealership. Front end staff is friendly and welcoming. Chris Currie and the rest of the service team are knowledgeable, honest and on time. I recommend this dealer to everyone looking for a new place to take their vehicle, Hyundai or otherwise!

Zobeyda Lopez

Maluk Annou , is a fantastic human beings and extremely excellent in his business. He gave me outstanding service with my brand new car Tucson 2022, I recommend him and Guelph Hyundai with my family and friends ❤. I am so happy with all the service I got from them. Special thanks for all of them, wishing you guys success and happiness.

Justin Ramage

Great experience with Jessie at Guelph Hyundai. Love our new 2021 Elentra hybrid!

M W

We went to Guelph Hyundai after going to a few dealerships. They had great stock to choose from. We dealt with Jesse and he made the transaction seamless and quick. Jesse looked after all the stuff we were not sure about. He was friendly and polite and I never felt pressured. I would definitely recommend going to him with any questions or concerns as he always had answers and looked after us flawlessly. Thanks!

Meghan Clements

Service desk is super nice, easy transition, kind staff overall!

Christopher Burry

Absolutely one of the best new car buying experiences we've ever had (purchased two at once!). Worked directly with one of the Sales Managers, Alejandro Duran to source two very specific spec vehicles for our family. Constant communication and updates, and one of the easiest paperwork/purchasing processes I've ever had. Top notch and would absolutely recommend to anyone.

M Brice

Booked an appointment 2 days prior for 2 recall notices. Requested a loaner vehicle as I live half an hour away and the appointment would take several hours. Arrived to discover that my appointment was not put into the system. Disappointed. Lots of wasted driving time. Had to rebook.

Karen Madden

This dealership is incredibly disorganized. Salesmen are unable to locate cars that are on their website. Managers do not communicate with each other or members of the sales team. I arrived for an appointment for a test drive. The salesman was unable to locate a that vehicle. I agreed to return two days later when they found it. When I arrived, despite a manager calling to confirm my appointment, they did not have a vehicle ready for me to drive. I was required to wait up to 30 minutes between vehicles because they did not know where they were located. I found a vehicle that I agreed to purchase; I left a deposit and signed the paperwork, again, only after waiting for someone to meet with me. I spoke on the phone with the sales manager and agreed to pick up the vehicle one week later. He was to call me later in the week to advise of the remaining balance owing. After considerable phone tag, the day before I was meant to pick up the car, I was told that it had been sold to another dealer! It was a battle to secure the return of my $5000 down payment. No apology received, only excuses and pressure to purchase a more expensive, completely different car. Don't buy your car here.

Steve Collins

Guelph Hyundai Nov 30, 2021 A business is only as good as the character of its owner and staff. Guelph Hyundai has character! Two of my immediate family have recently purchased new vehicles from sales staff Adrian Stuart. Both purchase experiences were positive, professional and exceptional. I also can tell you that if you deal with Manager Chris Currie for maintenance/repair, you will be taken care of by a very knowledgeable, honest and fair person. You can absolutely trust his advice and be confident that he will recommend the best option(s) for all customers! Highly recommend this dealership. Steve Collins

Jooyoun Bang

I went there for wheel alignment issue and also wiper motor issue and it was quick and free car wash as well even though it was snowing outside!! All the staffs are very friendly and they try their best for customers satisfaction!! Thanks again!!

Aaron Gibbons

I had a great experience at Guelph Hyundai when I was buying a used Camry. Jesse and Dilan were awesome to work with. I would recommend this dealer to anybody looking at a new or used vehicle. I gave it 5 stars because I cannot give it 6.

Brad \

Just took my car in for its first oil change. Entire staff was professional and courtesy, no upsell attempts at all which was refreshing! Highly recommend taking your car to this dealership!

Fr Kh

I recently bought my Tucson Hybrid Ultimate 2022 from GuelphHyundai. Malik Annou was sales agent who I worked with, a great person that you can trust. He with the sales manager, Alejandro Duran, gave me a great deal including fair appraisal for Trade-in. I drove from Newmarket to get my new lovely Tucson from them. Great job guys and thank you, Ali

Bob Hopkins

They were absolutely fantastic to deal with. Dan Wilton our salesman was totally totally fantastic!!!! I will deal with him again. No question. Thanks everyone for your help.

Lori Lorenz

We just went in to discuss our options and do a test drive. I certainly was not expecting to walk out with a brand new vehicle. Jean-Paul delighted us by making our experience easy and comfortable. We were surprised with loyalty bonuses and gifts as well as great customer service. Thank you Jean-Paul and rest of the team at Guelph Hyundai.

Jagdish Gosai

Spartak helped me pick out a car. He is very friendly and easy going. I recommend him to whoever wants to buy a car!

Louise Lambert

I wasn't sure what to expect since the pandemic, so I was pleasantly surprised when I walked into Guelph Hyundai to ask some questions and was warmly greeted by Dan. He took the time to answer all my questions and even provided additional information. I am sure he was disappointed that I didn't buy the car that day, but he was respectful of my decision. It's because of that, that I returned and bought my new (to me) car. I just picked it up yesterday. I couldn't be happier. Thank you Dan and Guelph Hyundai.

Avril Hassett

Since we purchased our car in 2005 - hard to believe but it, or is it a 'she' - is still going strong and we have always taken the car in to Guelph Hyundai for regular servicing. We have always been satisfied with any work that has been done on the car. The staff have always been helpful. We have absolutely no complaints and while the car lasts - and as long as we do! - we will not hesitate to take it in to our local dealership.

Jim Rose

Thanks for fixing the potential problem that Hyundai had discovered could cause a problem with my Tucson. i was impressed with the prompt service - In and out in !/2 hour! I was able to fill in the wait time with some TV, a hot chocolate, some cookies, and, at the end, was very impressed with a sparkling, just freshly washed shiny car to drive home!! Thanks for your super service! Jim Rose

Dave G

Excellent customer service. Everyone was amazing from sales to financing. Great experience. Highly recommend!!!

Maria Nozdracheva

If you go in ask for Alejandro!! he is the best person I have ever dealt with, he was able to answer all my questions and make sure I was happy with my new car and the deal!!

Jennifer Miller

Recently bought a 2019 Kona. Tom Hill was very thorough and professional through the process. He listened to our needs and gave us options to decide on. We were pleased with our experience and would recommend Guelph Hyundai.

Simon Cox

I had a great experience with all the folks at Hyundai. Excellent customer service. They made everything easy to understand and we had a few laughs. Would definitely recommend to friends.

EL GI

A month after purchase my cars check engine light came on twice. James said it needed a software update but this did not resolve the issue. James was extremely rude when I expressed to him that I could not continue to come back to Hyundai for this and it needs to be comprehensively checked by a manager since I am on-call 24/7. He would not direct me to a manager. He completely dismissed my concerns. Then proceeded not to fit me in that day despite the fact that I had been there a week earlier and could not drive my car. The receptionist told me the manager was at his desk and he let the call ring out several times. Left a message and was never called back. I explained the situation to Cambridge Hyundai and they fit me in the same day despite being full. They had a manager check over my car and it turns out the thermostat was broken. Take away: Don’t buy Hyundai, if you’ve already done it, take it to Cambridge. The only saving grace in this situation is that we were going to buy 6 company cars from Hyundai but after this situation we went with Toyota instead.

Brad Payne

Great service, friendly and knowledgeable staff. Highly recommend this dealership.

Zach Pujo

The guys at Hyundai did a great job with my car. Because of the service I had done, my car now runs better then ever. Thanks to jake for fixing and doing great work on my car! And thanks to Matthew for amazing customer service!!!

Alex Gilchrist

Alie has always treated me like family and him and the team at Guelph Hyundai are truly incredible. Definitely finding my next vehicle at Guelph Hyundai.

Nic B

Quick and professional, took me in at my appointment time and was able to resolve my issue within an hour, great service!

Paul Harrison

Spoke to Deepak. He was very polite, friendly, and amswered all my questions. Very pleaased with the experience.

Andrew Currie

Sylvia great customer service. Communicated with me during the day with updates. Patty fixed the car perfectly, he even took the time to get on the phone with me to explain a few things I was unsure of.

Spencer Goudy

I’ve purchased numerous cars from Alejandro over the years and yet again he exceeded my expectations! He got me exactly what I wanted and was extremely competitive with pricing. He was always quick to reply and delivered everything on the car exactly how we discussed.

Stephanie M

Great experience at Guelph Hyundai. Allen in sales was fantastic helping us find our new Palisade. He answered all our questions and walked us though all the features on delivery day. Voula was amazing too! Each person we encountered went out of their way, in one way or another. The detailing department did a phenomenal job! Very happy with everything here and would definitely do business again!

Paula Ezekiel

Such a great experience. Alejandro was super helpful and super patient to find me the vehicle that I need and love. Such a great experience from beginning to end. I highly recommend Guelph Hyundai and dealing with Alejandro.

Kathie Fernandes

I am on the hunt for a good deal on a vehicle for my husband..I had the pleasure of speaking to Deepak...He is amazing he was up front and honest and did not put any pressure on me to make a decision that day....I would recommend you go see him if your looking for a new vechile...

Sherry Jureidini

Amazing experience from the minute I walked in, till the moment I drove off the lot. Their sales staff are kind, knowledgeable, friendly and very approachable. As a women going into buy a car by myself, I got a great deal and there was no pressure. Dalton was terrific, made me feel like I was part of the family. Alejandro and Deepak were also great and answered any questions I had. Would highly recommend Guelph Hyundai for your vehicle purchase or repairs.

Barb Wilson

I was driving home from Burlington to our home in Kincardine. I had experienced a knocking sound in my 2019 Santa Fe. James was my hero and had us on the road within 2 hours. It was determined the front tires were not properly on the car. It could have had serious repercussions had I not stopped into Guelph Hyundai. Thank you for the exceptional customer service and your professionalism James.

Scott Allen

Recently worked Alejandro on getting me a car. He made to whole process extremely easy, even having the car driven to me at my home. He truly went above and beyond the call of duty on this one. Really appreciate all the hard work he put in for me! I love the Elantra!

Beenie Bop

Deepak was super helpful and knowledgeable when assisting me looking for my next family vehicle! Going to be coming back for sure

Kathy Kay

I began dealing with one person, but when I went to the dealership, I worked with another. Both were pleasant and helpful, although that meant restating my wishes. In the end, Saul was helpful and attentive to what we needed/wanted. My only disappointment was the trade in value on my old vehicle, as although it had a lot of mileage I'd hoped for a more generous trade. Our process was simple and efficient and the arrangements for delivery were very generous. All staff were accommodating and professional. We appreciated the information we received about options and didn't feel pressured into anything.

Ajay Khanna

What a great place to go & what an awesome experience purchasing my Hyundai with Deepak and his knowledge. He helped coach me on what would work best for me and my needs (& what would save me the most in the long run). Definitely recommending this location to my friends & family, Thanks Deepak and Guelph Hyundai!

Femi Adeoye

Excellent customer services! I've been using this dealership to service my Santa Fe for about 2 years. I just decided to buy another brand new Hyundai SUV from them. It was an amazing experience, all went smooth and easy, despite Covid. I'm so impressed and satisfied with their service and sales team

Cameron Miller

I purchased a used Honda from Guelph Hyundai. Overall, was satisfied with the experience. The car needed some minor body work before I was happy with the deal closing. The work was done beyond my expectations. After I had purchased the car and they already cashed the cheque, I still had yet to pick up my winter tires that were included in the deal. I did not feel that they cared any less now that the deal had already closed. Sales rep. JP helped me through the process. Thanks again, JP.

Justin Ramcharan

Went to go look for a new car, Dealt with Deepak and he was amazing! Took his time to to ensure I was heard, understood my needs and got me a great deal! Please go see Deepak!

Ryan C

Did my recalls but the mechanic broke my window and wanted 600 to fix so now I have to drive around with no window thx alot

Daniel Hoang

Jesse and team represents among the highest levels of customer service I have experienced. Start to finish he was easy to talk to, work with, and accommodating to our needs and situation. Can't recommend enough, has earned a loyal patron

Gabriel Canada

Such a great experience. Alejandro Duran was amazing making sure I was taken care of from the very beginning of choosing a vehicle down to the delivery date. Go see Alejandro you will not be disappointed!

Andre LeBel

I went in looking for a used car thinking there was no way I could get brand new. My sales consultant Dan W was very patient with my pickiness and worked hard to find me the cars I wanted to see and test drive. He was polite, attentive and very friendly. After speaking with finance worker named Ting I found out that they got me approved on a brand new car at a fabulous interest rate! I’m pleased to have done business with Guelph Hyundai and would definitely recommend them

John Wilson

The energy in this dealership is amazing from Sales to Finance to Management. I've purchased several vehicles now from this dealership and both times I dealt with Deepak in sales. He is excellent, recommend him to anyone looking to purchase a new or used vehicle. Tamara in Finance was a blast to deal with and very welcoming. Alejandro in Sales Management is supportive of his team and will help get the best deal possible. Highly recommend this dealership. I'd even suggest anyone looking for a sales career in car sales to look this dealership up!! See you soon Guelph Hyundai. ????

Kelsey Cook

When I called to make my appointment I explained I just had an oil change and my winter tires put on so I didn’t need my tires balanced or an alignment done. When they called to speak to me when my car was in I was working and I asked if it was possible to call back and he said he needed to discuss what they found needed replaced. I asked again if they could call back as I work childcare and had upset children at the time who were crying and could not hear well. He continued to explain what needed to be done. All I could hear was what the service charge was, the transmission service cost and the one set of breaks. I okayed these costs but when they called to say it was ready and told me the total is was $2400. My partner and myself went in to discuss the invoice and what was done the service department had closed at 2 and there was nobody there to speak to just the receptionist who had no idea about the service department at all so she could not help. We went over the invoice after finally being able to pay for it as our limits on our cards for a day is $1000 and couldn’t pay the full amount using our debit cards, we asked if they accepted e-transfers and they did not. We weren’t prepared for the price. It was shocking. We discovered on the invoice they had charged me for an oil change, an alignment and two service charges for breaks one around $600 and another $700. They charged for three extra things I was not aware of, they either said it on the phone call and I couldn’t hear which is why I asked for a call back or they just went ahead and charged me without asking. Again I specifically said on the phone when I made the appointment I didn’t need an oil change or an alignment as it was just done. My experience was not a happy one with Hyundai and There should be someone that works for the service department there for car pickups.

Joel Wheeler

Great customer service. Honest mechanics and great prices. I will continue to take my car here for service when it needs to be done. Best dealership in Guelph in my opinion.

Emily Curwen

Great experience with Guelph Hyundai. Staff were very helpful and made the purchase easy, especially for someone that has never experienced a dealership before.

Jay Lippert

Very enjoyable experience at Guelph Hyundai. Tom Hill was helpful, communicated effectively and took care of me the minute I walked through the door. Would recommend to anyone!

Seena Chellakudam

I recently dealt with Guelph Hyundai to purchase an SUV and the experience was phenomenal. The sales rep Deepak and the managers were patient in showing me SUVs that fit my needs and answered all my questions. The process was seamless and they definitely earned my business.

Jane Campbell

Excellent and professional customer service by Jesse Campbell. The best experience I have had buying a car. I would recommend this sales person and this dealership. The whole process was awesome.

R R

I hate to write a bad review because everyone has bad days but I’m telling you that buying a car here has been the worst experience ever for me. I wish I stayed local first of all, horrible decision on my part. First of all the hours of service are not that flexible, my last dealership was open until 8 pm and when my warranty is over I’ll be going back. Due to work and my child, I don’t have a lot of hours to come in. So I booked an oil change on my lunch hour. Specifically told them I only had 1 hour tops to get there, give them my keys and take a loner back to work. When I arrived, there was no loner car. The person that helped me also said they could’ve taken me at a different time which if I knew I never would’ve booked an oil change on my lunch. I would just do this myself if doing your own work didn’t defect the warranty. On top of that, the estimate they gave me was 100$ off. Lost time at work, over paid and was not happy. So what did they do? Give me free tire storage. So great right makes up for everything. Second experience -Booked my tire swap on a day that I didn’t have to rush during my lunch hour. When I got here they didn’t ask me for my keys, of course I should’ve known to leave my keys oops right. Who’s responsible though the mechanic or I to make sure they have what they need? That’s fine they grabbed my keys, tipped the driver no problem. They told me and I quote “an hour tops” Ive been Waiting 2.5 hours. I’m still waiting. I walked back to the dealership in the hail after the hour mark. Don’t worry… I’m still waiting. What kind of condition do you think I’m going to get my tires back next year? Any guesses?

Donna Currie

this is our families four hyundai, the service is great and the staff are very friendly, have had no problems when my car is being serviced

Trisania Henry

I have gotten 2 cars at Guelph Hyundai, both through Scott. The best sales agent. He is just so amazing that the moment I realized I needed a second car 1 year later, I made my way back to him. Thank you Scottie!!!

Lynda

Oil change and tire swap done in record time. The staff was great as they always are.

Alice Grelik

My experience at Guelph Hyundai was very positive. The issue with my vehicle was presented to me in a clear manner. Service was efficient and will definitely be returning.

Judy Arnott

Staff are excellent, helpful and knowledgeable . I usually deal with Sylvia and she keeps me well informed about my vehicle repairs. She is friendly and very helpful. I would highly recommend Guelph Hyundai service.

Greg Thorp

This is the last time I bring my Tucson to guelph Hyundai. Charged me $150.00tax in to inspect my ac . Had a hole in the condenser. No need to do the whole inspection that was the obvious problem. Then a quote of over $1200.00 to fix it. Local guy gonna do it for 800 something. Every time you bring your vehicle in they're trying to up sell you for $500 to $1000. Get snow tires changed oh you need this or that for hundreds. Charged 125 to store winter tires 25 in town. Pure money grab with smiley sales clowns.

Jeremy Roelofsen

Excellent service, Dalton and Megan were the easiest to deal with and went above and beyond!! Both were friendly and very helpful! They were a lot of fun to deal with and were very professional!! Thank again!!

the illlife

EXCELLENT SALES TEAM!!!! EXCELLENT SERVICE!!!! EXCELLENT MANAGEMENT OF A DEALERSHIP!! If you want the best service and a honest and hardworking sales team then this is your place!!! Hundreds of cars to choose from on the used side too!!! Stop by if you in the market for the full experience!!!

Samuel Hopkins

The whole team here works so well together! Have worked with many people over the years! Can’t say enough amazing things!

Craig S

I have a definite feel good story about my recent experience with Guelph Hyundai. Two weeks ago, I was almost home from my daily commute, when the engine in my 2013 Sonata gave out. With my work being 75kms from where I live, I agonized over what I was going to do, and how much I would have to fork out to get back on the road. On the recommendation of Milton Hyundai, because of proximity, I had my car towed to Guelph Hyundai to get checked out. This model Sonata has an engine with recognized issues that I hadn't known about. Being an older car I was ready for the worst news, when the opposite news came from Guelph Hyundai. Yes, my engine was toast, but a new engine had been ordered, and it would be replaced at no cost to me. I was told a loaner vehicle had been set aside, and all I had to do was come and pick it up. I drove a 2020 Venue while they waited on the engine to arrive, and they notified me yesterday that the car would be ready to pick up today. I picked it up at 5pm today and it feels great, in spite of the wet driving conditions. Thank you Guelph Hyundai for going above and beyond to get me back on the road, and I'm very grateful for the way I was treated throughout the entire process. I'm also appreciative that Hyundai Canada stands behind their product as strongly as they do, and I won't hesitate to make my next vehicle purchase a Hyundai. Thank you very much again and special thanks to the service staff at Guelph Hyundai for making me feel like a somebody, without selling me a muffler. Craig

Dayle Ricarde

Mr. Jesse Campbell of Guelph Hyundai helped us with our purchase of the latest edition of Elantra 2022. He is very professional and is willing to extend his help, for this reason the transaction went very smoothly. He is very easy to talked to and he walked us through every small details. My daughter love her car! We definitely recommend him for anyone who is planning to buy a new car.

Dan T

I had a great experience at Guelph Hyundai. My trade in vehicle was very complicated and required extra paper work, after being shot down by other dealers I reached out to Dalton Blancher and he was optimistic he could arrange everything for me and enthusiastic to accept the challenge. My expectations were far exceeded and I now have a new car. Dalton made the whole process quick, easy and simple. I never felt rushed or pressured when looking for a new vehicle and could sense his sincerity and honesty when he made recommendations. I’m happy to be part of the Guelph Hyundai family!

Rick Wertman

Nice people here. They helped me organize the transition from a return lease to a purchase and made the purchase easier by improving on the lease return value and looking after the repairs to bring the returned vehicle back up to snuff. Even though the tires met the safety requirements they put new tires on the vehicle and understood the need for family safety. I was a pleasure.

Heiko Koeckritz

Had an excellent experience buying my vehicle here with the help of Alejandro and Deepak. ????

Jagdeep Sivia

I had an amazing experience at the Hyundai dealership in Guelph. Deepak explained everything so clearly that it wasn’t a struggle for us to choose our future car. He was very cooperative, understanding, and made sure we had the best experience ever. Thank you so much to the whole team at Hyundai for giving us an exceptional encounter. We are very happy with your help and our brand new car! Definitely will come back for more experiences!

Tonya Redwood

Went in for service on my car and dealt with Adrian Demosant and manager Chris Durnd. They both communicated with me very well and displayed exceptional customer service. As someone who doesn’t know much about cars, it’s nice to feel at ease when getting service done on my car. They took the time to explain to me what was going on without being condescending (which I find is rare in this field). Thanks again to Adrian and Chris for making my visit pleasant.

rebecca pritchard

I recently purchased my second vehicle from Scott. It had been a few years since my last purchase but immediately recognized him, mask and all. Again, he see me up with an amazing vehicle, walked me through the whole procedure and made it a great experience. Marcus was another highlight and so great to work with. Overall great service by these two gentlemen and a great vehicle.

J Aran

Cristina is an awesome person to explore options. She wants whats best for you and so does the whole team at Hyundai ! Dilan gave me some good advice on a new car finance and Megan helped put the whole deal together! Great team work and I love my new Kona!

Matthew Sarabura

Went for my second oil change with my new car. They neglected to push the dipstick all the way down, so the engine light came on after I left the dealership and the engine ran extremely rough. I pushed it back in and the engine works fine now, but the engine light is still on. Also, for some weird reason the car smells like both burning oil and oil. I wonder whether they completely overfilled the engine or spilled oil all over the engine compartment. All in all, poor quality workmanship. I would expect more for a $75 oil change.

Raquel Betini

We had a very positive experience buying our new car at this location. They (especially Deepak) were very friendly, knowledgeable and patient. We spent almost 2 hours in our first visit without buying the car and when we decided to come back we were well received and got all the information we needed to make our decision. We also got our favorite expresso machine as a gift thanks to Deepak!

Graziella Roux

A big shout out to the fantastic staff at Hyundai Guelph. Cristina, Alejandro and Megan did their best in assisting me in getting the car I have always wanted. Thank you so much! I love my new Santefe, such a lovely SUV.

Sarita Knoop

I'll start with the positive..James Landry took care of me. He was very pleasant and welcoming. Was happy to hear when he told me the service will include my car getting washed. Dropped car off 930. Was supposed to be a 45min to hour service. No worries I went back to work no rush. 2pm I called to find out if car ready..no one available and was told I'd get a call back. 4pm no call. I got a drive to pick it up. James very pleasant again and apologized for the mixed phone number and no call. He even pointed out saying there is your nice clean car. Well it wasn't. They had my car for 6hours and no car wash. Was pretty disappointed. Didn't get the warm feeling walking in there either. I've always had a Dodge and the boys at the Dodge center up the street are amazing. Make you feel welcomed. This lot could learn from them

Nadeem Aladam

When I went down to Guelph Hyundai to buy the 2021 Hyundai Santa fe, Alejandro Duran helped me out. He was fantastic! He was very genuine, sincere, and approachable.

David V

This place is a joke. Simply put: go somewhere else. Our engine seized on our Tucson, even though the recall was done last year. Thankfully Hyundai Canada covered it under warranty, but the dealership was a horrible experience. Between staff members kicking each other in the private parts, most not wearing masks and others wearing garbage bins on their head thinking it was funny. I tried to speak to a manager and was told he was too busy to talk to me. I will never buy a Hyundai product again.

Jordan Cabral

I just had my car serviced for its first oil change along with a tire swap for the winter. Mechanic Patrick DeCosta provided excellent customer service and I will continue to use Guelph Hyundai, highly recommended!!

Monica Cline

Guelph Hyundai is a great place if you're looking for a new or used car. They are very friendly and really listen to your needs. I was in need of a car due to a previous accident. The salesman (Dan) made sure that I was provided options and I did find the right one. Thank you for all that you did to make this experience a happy one.

Stephen O'Connell

James was very accommodating. I appreciated the loaner vehicle. The transmission was replaced. The car is running much better. I need safe and reliable transportation. It appears I got it.

Roper Follett

Malik found the vehicle I wanted at the price I wanted I highly recommend him and this dealership. No pressure and if they don't have it they will find one for you.Picked up my Santa Fe fully detailed with a fresh oil change and new brakes even though I don't think they were really needed during my test drive.After going to 4 dealerships here in the GTA without any satisfaction I drove the 70 kms to Guelph and was well worth it.

Chris Jordan

Fantastic overall experience, from Jesse our sales rep. this guys is Awesome, knowledgeable, patient never makes you feel overwhelmed, walked us through the whole process always had time for us with no pressure to purchase. I truly believe he may be the one sales guy iv meet that isn't just worried about the bottom line and lets you walk away feeling like a winner regardless if you are or not! and Dilan our financial guys was just as great and patient. these two employees have made Guelph Hyundai my choice of dealers and I will spread the word.

Travis Brown

Very pleased with our new purchase, speed of delivery and customer service. Any concerns were handled promptly and to our satisfaction. Price was reasonable, follow up and communication excellent. Thank you Alan and Alejandro for all of your time and help.

Jacob Verbraeken

Thank you so much to Guelph Hyundai especially JP in sales, Tamara in financing, and Jason. Your service was top notch, you were honest, allowed ample time for test drives, and open to questions and negotiation. It was my 5th visit to a dealer and now I will recommend anyone to go to see you all in Guelph. I drove all the way from Niagara Falls to Guelph that day I purchased my car and it was worth it for sure. Guelph has a great inventory and great options including home delivery! Thank you again!

naveen kumar

Very friendly and approachable. Deepak listened to our needs and wants - suggested the right car that fit our budget. Financing process was smooth. Definitely recommend this place for your car needs.