Reviews of Grande Prairie Wheaton Chevrolet (Car Concessionaire)

Matt Eastwood

We had an awesome experience purchasing my fiancé her first luxury SUV. Doug Robinson made this experience very easy, and the easiest transition from her truck to an SUV. Doug was more than happy to get us out on a test drive and get her truck appraised while we were out, once we were back he already had the numbers all figured out. This was the first time we didn’t have to haggle a salesman for a better trade in price, he came out with the maximum amount he could offer us, and we were blown away! She of course needed the weekend to think it over, as usual, but Doug got ahold of us Monday morning and we started the process on our new vehicle. After the financing was approved Tuesday we got to sign and do the trade that evening, Doug stayed late and made sure we knew how to use all the features and set up the keys, also explained all our new perks with Cadillac we weren’t aware of. Doug always had a smile on his face the whole time, and made sure when we left, that we were nothing more than satisfied. I would recommend Doug to anyone that is looking to get in a new Cadillac, or even a Chevy! Thanks for everything Doug, you rock!

Cory Mo

I purchased my Silverado new in 2016. My salesman and the sales manager did a good job selling me a top line truck, even if the demo they tried to offer to me was a complete mess left by the Gen Manager. The problem however is with the service department. After the first year, with so many rude encounters and inconveniences, i contacted GM Canada. They apologized and referred me to Ken Sargent for all my Service needs. Have been taking my GM vehicals there ever since, and would not to buisness with Doug Marshall again.

Lee Ann Hicks

Don Hunter is awesome. Great place to deal with.

Carrie Meyer

I highly recommend the team at Doug Marshall GM for your next new or used vehicle purchase. Their price on the gently used 2019 Ford Ranger that I bought could not be beat anywhere in Alberta and their service was top notch. Being that I live in Whitehorse, Yukon I needed to feel confident that the vehicle I was buying was exactly what I expected. Kyle Seymour was authentic, courteous and professional and went above and beyond to deliver the vehicle to Dawson Creek, BC so that I could get it without having to return back to Yukon and self-isolate due to COVID restrictions. Thank guys I am loving my new ride!

RP Prou

Service department is great! Nicole is a pleasure to deal with.

Hope McNally

It has been an exceptional experience working with Rolly Marie and his team. They went above and beyond on the purchase of both our new vehicls from Doug Marshall this year!

Porsha Keller

My Chevrolet Equinox went into the Body Shop for a warranty recall. They got the job done in half the expected time and they cleaned and detailed my vehicle! Came out looking brand new! Very happy with the experience!

Shawn Ginn

Bill to the time to meet with me which was great.

Cliff F

Dealer end not bad but service bay and shop are terrible. Honestly a nightmare. I could go on and on about the shop issues . They also refuse to pay out referrals not that I would recomend but I did twice before my experiences with shop. They get the paper work done and tell ya to fly a kite. Will never be back .

Jon Ashton

Will never be back, had the girlfriend take my truck in for an 8 am oil change appointment. After waiting until 930 am she approached the desk to inquire about the wait, only to be informed they didn't even have the truck in the bay yet! She asked what was going on because we had an appointment. She was informed the "appointment" isn't really an "appointment" its a drop off time, and they would "get to it when we get to it." She told them to give her the keys back and she would go somewhere else, she had somewhere to be at 10:30 am, and even if she didn't, it doesn't matter we were scheduled at 8 am, unless there was carry over from the previous day, we should have been taken care of right away, she was the 2nd person in the building. The Doug Marshall website even has a section for booking an APPOINTMENT, don't call it an APPOINTMENT if it isn't really an APPOINTMENT!

Chelsea

Great to deal with always friendly staff especially Don Hunter !

Madghost 28

Jarett Johnson, cut through the usuall BS with sales, listened to what I was looking for and got me the exact truck I wanted. Then worked the numbers to make it into budget. I shopped every major dealership in town and was very happy to come back to buy here.

cory lockhart

Had to deal with their service department $365 bill for diagnostics for them to even tell me whats wrong... This leading me to want to buy a new vehicle but will never be doing so from a place like this ...took over a week to even get the information from the work they did and Nikki is very unprofessional ....Leanne likes to play the excuse and blame game and it shows threw these reviews and my expirence the service department is where this dealership lacks.

T Janzen

If I could give this dealership a zero I would. I bought my vehicle here. There service department has bin going down hill for a few years now, with a large turnover rate. But this year takes the cake. I drive 50min to get my vehicle worked on and my last 3 appointments have all bin messed up. The first one they didn't check to see if they had the parts before booking and I drove out in bad weather. Second one was a recall that they took apart a window and had to order parts for so left it like that. Then covid happened and I couldn't go in to get it fixed for months because my kids where home. My last appointment was going to be an all day fix for the window but they gave my loner vehicle away. But wait it gets better. I can pay to rent one at there rate...really!!!! If you want customer service don't bother with them. Its not worth your time.

Kia Clark

10/10

RZ Eri

Appointment is for reason

Lyle Smith

Excellent service from the Service Dept. as we had our motor replaced on our Chevy Traverse....what a big job!! There were a couple glitches, but Leanne and her team quickly rectified the issues without hesitation. Highly recommend this dealership.

Cliff Mitchell

Tires were apparently low, at least according to the message on the dash. After a phone call, went into the drive thru, (-26 degrees) they checked all the tires, added air, re-calibrated the computer all for a smile. Thank you Doug Marshall

Stacey Richardson

I am from out of town, I had my vehicle in to be serviced the other day I am very happy with the work done and how little time it took to complete the work on such short notice. The staff are just wonderful very knowledgeable, kind and understanding. Simply put great place amazing staff if I lived closer it would be the only place I would take my vehicle. will be recomending to anyone headed out there. Great job and thank you to everyone 5 stars all the way!

Suzanne Plett

I had a Fleet Vehicle in at Doug Marshall, they did all the work they thought was required and a few weeks later sent in a request for approval to perform the work. Although the work did not have to be performed at that time, we ended up having to pay the bill since the work had already been completed. When I spoke to the service Manager she did not care one bit and dismissed me.

Tracy Monfette

Our salesman, Martin Paradis, was excellent and went above and beyond for us. However, the service provided after the truck was purchased was terrible. I will never recommend nor purchase from Doug Marshall ever again.

Sean 79

Very rude people. Service ok

David Tschetter

Friendly helpful staff if you need a truck.

Christine Symonds

If you are looking for a new car, I highly recommend Doug Marshall Chevrolet dealership. Amazing people and service. They even helped me out with a rental while I was waiting for my new ride to come in. Rolly & Bob were awesome. They went above and beyond for me.

Brenda O

Great service.

S N

Had an awesome experience purchasing a new 2019 Chev Equinox. Doug Robinson was exceptional to deal with. Worked with me, and my needs. I never felt pressured, and was super happy with this purchase. Good vibes from start to finish, which I find rare when shopping for a new car :) Would definitely recommend Doug Marshall Chev, especially if you ask for Doug Robinson to help you out!

Antonio Grimard

My truck broke down an hour outside grande prairie , mind you I’m from Edmonton, and had to get it towed into town for repairs and I was recommended to go to this shop, they seemed very friendly to be honest and I had no issues with the service the day I brought it in. I brought it in at around 10, and they told me it was most likely the fuel pump that caused the issue and said it would most likely be done within the day. However, it was Saturday and they closed at 3pm, even though most other shops in town were open, and they were closed sundays, again while most other shops were open. So something they told me would take a few hours at most ended up taking until the following Tuesday, and the day they started work on it I received a text from them saying they changed two parts I didn’t ask them to change and didn’t contact me beforehand to ask if I wanted them changed. At that point they had informed me that it wasn’t the fuel pump and they were still trying to figure out what’s wrong with it. A few days ago I found a fuel pump sitting in the back of my truck bed and was a little confused as to why it was back there as it seemed to be the one that used to be in my truck,, even though they expressly stated multiple times they didn’t change it, so either they did and didn’t say anything or they left their stuff in the back of my truck. Total cost of repairs including labour was 1,017$... 700$ of which was labour, most of this 700$ of labour time was spent changing parts that didn’t need to be changed. Unprofessional conduct from the service team as well as customer service when I tried multiple times to get a straight answer out of them about why it was taking so long for a simple part change. Don’t think I’d ever bring another vehicle here again, and I most certainly wouldn’t recommend it to someone with the same enthusiasm it was recommend to me with.

Chris

I had a problem with my truck they threw in the same part that I had changed before and acted like the part I bought was a faulty one so I paid thinking it was fixed till I got home it dyed on me in the driveway. I had called them they said to bring it back on Monday the mechanic that worked on it was starting his holidays on Monday so they didn't know what he checked or didn't check he was supposed to be gone for a couple of weeks and I asked well do I get reimbursed for the part and the labor they said "not the part just the labor if that wasn't the problem" they said "I'd have to pay for the labor and another part" so I decided to take it somewhere else before I got charged two or three times more for the parts before solving the problem. I now see there game of swapping parts till something works so be careful when dealing with them they are part swappers. I'll never go there again I'll go to the other dealership before I will ever go there again heck I'll sell my chevy before I will ever deal with them EVER AGAIN!!

Trina

Just picked up my new 2018 Silverado and Doug Robinson was the man to deal with. Made the experience stress free and no bs. Thanks Doug and your team you guys are awesome ????

Chris Osborne

Doug Robinson was very thorough and helpful during my search for a new vehicle. He took the time to show me how everything works with the vehicles and find the best match.Thanks again Doug! Great service.

Dannette Hornbrook

Kyle makes sure you will be happy with your purchase and service will do whatever they can to fix issues.

Brooke Forget

I was beyond impressed with our service at Doug Marshall! We've been in there shopping around a few times and this was our first time buying something and Kyle was amazing to deal with. We called ahead and spoke with Kyle to tell him we wanted to look at a Chevy Trax and when we arrived he had it pulled up and ready for us. We took it for a drive and fell in love, and he showed us a few similar used models as well to keep options open. We went with the Trax in the end and Kyle went above and behind to make sure he could get the car in the correct colour and with the correct modifications I wanted! Within a weekend I had my new car. I'm very happy we went with this dealership and will be recommending it to many friends and family members moving forward!

Bryan Prestipino

Great service.

mike hibbs

Very clean, people are very friendly, great service make you feel at home when waiting for service thank you

Gail Haakstad

Thank you for a fabulous detail job on my vehicle! Very friendly and helpful staff.

Kennedy Gray

Doug Robinson sold me an awesome vehicle, He’s a very good salesman because he allows you to take your time with your decision, very knowledgeable, and easy to work with. Thanks!

iggy 6666

Staff here is excellent. From service to sales.

Jesus “Mexican Lion”

Worst place for an oil change ! Avoid it

Tim Fishleigh

Cash grab hard to get warranty

Brandon Nilsson

Amazing to deal with and are quick to help!

Dawson Spacil

Needed a spare key for my car, and they had it cut in 10 minutes. We got there just before close and they stayed a little longer to help us. Excellent service.

Jenna Strachan

After we set our hearts on a new Cadillac, and realized we couldn't get one locally - we reached out to the team at GP Wheaton, Chevrolet, Corvette/Cadillac. We had an awesome experience working with the Wheaton team and they kept us well informed every step of the way. Doug Robinson went above and beyond to ensure we were familiar and comfortable with all of the features and ready to take home our new 2021 Escalade.

Garrett Scully

I was having some issues with a vehicle sales guy out of Edmonton, he was not contacting me back in a timely manner or listening to my needs/wants. I was referred to Don Hunter and had an amazing experience. Not only did Don get back to me efficiently, he also got me into the perfect vehicle for me and my family. Never once did I feel like I was "being had" or "conned". Don was transparent with pricing and walked me through every step of the way. Thanks so much Don for the amazing experience.

Darwin Sutherland

Good service and didn't crash my truck like Ken Sargent GMC did.

gamesharko 92

I recently purchased a vehicle for the second time from Doug Marshall and Doug Robinson was a fantastic salesman. He helped me every step of the way and was more than accommodating.

Logan Ilg

Bought a new 2500hd and the sales experience was great. Parts and service on the other hand terrible. I couldn't get a double can with a centre console so I get parts to order it. They quoted me 860 for all the parts after they struggled to find the numbers because it doesn't vin to my truck. They said it is not returnable. The part came in in the incorrect trim color and for an suv. They claimed it would fit so I installed it and she ordered the top trim piece because they forgot it... Another $600 dollars that was left out of the quote it was also for an suv. Some of the parts were not even for the correct console or truck. They will not tack it back and refund me to fix their mistake of ordering the wrong parts... I ordered all the parts I need online and for cheaper and it only took me half an hour to do. Called GM customer service to review the issue and they basicly said that it sucks to be me. Was going to spend 10k on a lift rims and tires but now I will be doing it myself even if the warranty is voided.

Bizzy Bax

Can't say much about the sales side as I didn't buy my truck here but the service staff is by far the best I've dealt with in the city in the past few years.

Amara K.

I did not purchase a vehicle. I was with my Sister who has. I was EXTREMELY impressed with the complete walk through of all the features of the new vehicle, set up, Doug's friendliness and sense of humor.

Logan Toynbee

Just bought a 2016 Silverado LTZ from Justin a couple of months ago. Great service and no-pressure salesmanship. He got me a great deal on the right truck and had thorough knowledge about the vehicle from which to draw answers to all of my many questions. Just getting my first oil change at Doug Marshall and couldn't be happier with the customer service given by Sarah in the service department. Very pleasant experience that inspires a comfort and belonging that you don't find at most dealerships. I definitely recommend Doug Marshall Chevrolet.

Terri Hemphill

Don Hunter is a fantastic salesman who goes above and beyond to find exactly what your looking for and to help ensure you can drive away in it. He is helpful, knowledgeable and driven without being pushy. Give him a chance for sure!

Rebecca Cordery

Sales staff are excellent. Finance department staff don't seem to listen to anything a customer says. Their parts staff are completely unhelpful, won't even get up to look for a part had to go to the other dealership to get service. Had a great chat with Wayne at the dealership, nice to know management is interested in goings on and learning from experiences.

Leanne Bella

You call yourselves "Certified Licenced Mechanics"?? I own a 2007 Cadillac STS and although its a few years old, it only has 70,000 km on it. This car ran beautifully with all her bells n whistles working until I had them perform some routine maintenance. I didn't even leave the parking lot and I noticed the "Check Engine" light was on. I informed them but I was turned away until they had time. Since then, I have visited the Service Department over 5 times since early December/16 to have the "check engine" light diagnosed and repaired. I have been charged over $3000.00 and the light comes back within minutes of me leaving. Now, the whole electrical system shuts down. I have since given up on them and have to kiss the $3000.00 goodbye and start again somewhere else. We all know not to send food back at fast food places for fear they will spit in your hamburger....well, that it pretty much what I feel has happened with my car. I STRONGLY suggest to never ever have them even open your hood.

Stacey dechief

I was skeptical to buy a new vehicle with all the headaches from the last but Doug was amazing. I love my Silverado and the customer service is exceptional. I would highly recommend this dealership if buying a new vehicle.

Brad Williams

One of the best ???? car dealerships,in the city.

James Proudfoot

Doug Marshall did all they could to help me with a serious engine issue (engine replacement!). THANKS!

SamJeri Brainard

Definitely go see Martin Paradis at Doug Marshall to buy a new or used vehicle here! I was impressed with his honesty, integrity and willingness to listen and look up other options. He understood the logistics of having a large family and helped make it possible for us to afford a vehicle that would fit us. The day we went to pick it up, it wasn’t quite ready, so he offered to drive it out to us, and did so once it was ready, and we live 45 minutes outside of GP! About a week after buying it, there were battery problems and it wouldn’t hold a charge, so I called him up, sent some photos off and he replaced the battery with no issues. He even offered to drive out again to drop it off! Absolutely a pleasure working with him, and I would highly recommend both Martin and Tammy who did the financial paperwork for us. We ended up having 5 kids in her office at one point to sign documents and it didn’t even phase her. Thank-you guys!! I really appreciated you working with us and making this process as seamless as possible.

Sarah Stojan

Don was an absolute pleasure to deal with! Found me exactly what I wanted and within my price range. He went above and beyond!

Daina Sanderson

Don hunter is an awesome salesman!

Stuart Rempel

Doug Robinson made my new vehicle buying experience easy. He was professional and no nonsense. Highly recommend him folks

Lana Groth

Awesome service! Love coming here! Staff id do amazing! Make u feel comfortable if need be and do their best to help! I will always come here! Thank u Awesome Staff!

Prairie Cowgirl

Professional and Intuitive thank you for your service

Gerry Hughes

Worst dealership experience EVER in over 30 years in all of Canada. Can't rate them lower or I would. Didn't miss an appointment, truck wasn't fixed when it was returned to me!

David Soto

the dealership was very understanding n very knowledgeable about out vehicle n customer friendly

Icon Rocklear

These guys are some of the Most down-to-earth and genuine people you will ever deal with. They’ve Always been straight shooters with us. We recommend seeing them first. You won’t be disappointed.

Orange Fa5

Not bad for some chevs

Marshall Drake (kidking13279)

My name is marshall

Heather Morris

Won't buy a vehicle anywhere else. Last year when looking for a car (specific to what I wanted) Doug Robinson didn't give me any run around or didn't try to change my mind on vehicles. Every other dealership had tried to upgrade me to a newer or bigger vehicle for more money. Doug R found what I wanted and gave us the best options on buying. Now when looking for another vehicle same thing! Every dealership and sales person gave us the run around and tried to sell us something different. We were very specific on what we wanted and nothing more nothing less. Doug R found us exactly what we want and for a better price! I can not say enough good things! Not pushy, very knowledgeable, if he cant answer a question he finds the right person to answer it, very open and honest!

Trevor Hill

Bought a Silverado 2500HD from Doug Robinson and couldn’t be happier with the service. Drove all the way from Fort St. John, and didn’t get there till lunch time; but they got me back on the road with my new truck before dinner!

Cody Robertson

Service seemed average. Witch is good in my books.

Marlene Van Dam

Sales people very friendly

Kelsie Epp

I am mixed, I seem to always have issues with routine maintenance. I was going to Dawson Creek dealership but wasn't happy with the service (not having ordered fuel filters) for my truck when I specified making the appnt that it needed one (or simply not being able to get me in for an oil change for 2+ weeks). While the first time I visited DM, the service representative that I got was very pleasant and accommodating to help out with not having brakes in stock (when I informed while making the appnt that it needed brakes) and managed to borrow parts to get my truck done that day. So I came back again for my last oil change and fuel filter + brake inspection. I made the appointment for 930 or so I thought. I dropped it off on time, (the service advisor I got this time was much less pleasant) so I called at 2pm asking if the truck was done. I was informed my service advisor was busy and would return my call. She did not, so an hour later I got dropped off thinking it for sure should be done by now (thank god I didn't wait around) to be told that it had not even went into the shop yet. I informed her that my appointment was at 930 for her to snap back at me that it was my "drop off time" not my appointment (I wish I had known this). She was less than apologetic and more rude than anything about it. I informed her I needed the truck by 5pm to go back to work and to skip the brake inspection because clearly by now there was not enough time. So I called to get my ride come back and pick me up and waited for the call that came at precisely 4:55pm. All in all, most of what I wanted got done and no harm done but I still feel irritated by the situation. Why are oil changes/ service so far behind and if we aren't going to have a vehicle for the full day why don't they inform us of that when we drop it off? I would much rather keep my truck until closer to the time it goes into the shop seeing as how I am from out of town. I also don't understand when I make an appointment and specify parts needed, why they aren't in stock by the time my appointment comes? (I know it is a Canyon diesel which is still a bit rare, that is why I always specify parts it needs)

Kristin Grenier

We have been VERY impressed with the service we have received from Sarah at the service desk. She always greets us with a smile and keeps us updated on our suv. It's nice to deal with such a nice person and someone who obviously cares about customer service. Job well done :)

Travis Lutz (Travis TUBE)

Great people make a great buying experience and after the sale service is outstanding!

Craig Bryan

Great service. Cant get over it. Corey and Travis are awesome. Had my truck in, and fixed in a flash. Recommend for sure.

Danielle & Corbin Jones

Don Hunter is the MAN! He won’t let you down. Can’t recommend him enough. Stand up guy, rare thing in this town.

Megan Morgan

Phenomal service team Great service

Jeff Chabot

Great service! Corey went above and beyond to make sure my truck was in and out no problem, and even got me warranty on running boards! will be back for sure!

A l e x (Adtentus1)

Best dealership in GP!

Bill Mah

Great guys.

Kaitlyn McEwen

Just picked up my 2017 Chev Equinox this weekend and I must say I was very impressed with the service I received from everyone at Doug Marshall, and of course Cody Beaver. It was great that he took the time to go over everything that I would possibly need to know about my new vehicle!

jonathan kallal

The service department is horrible to deal with. I booked my truck in for 8am appointment dropped it off the night before. Explained exactly what needed to be done. I did not receive a phone call all day infact I had to call before closing. Found that they didn't get the truck in till eleven, inspected the truck parked it outside left it unusable as I questioned them I was told I was yelling and she hung up on me. After calling back and talking to another service writer I was told my truck would be ready by eleven the next morning. I called at noon and told I would have my truck back by two. Again had to call at closing time to inquire about my truck. Was able to get the truck once I received the truck the plastic seat cover was left on messy with mud on the seat and cardboard floor matt still inside. You might wonder what I had done that could possibly take two days. I had them do a oil change, replace one brake caliper and replace brake pads.

Kris Lizotte

Jarett Johnson was our salesman this week, he was absolutely the best help, he got us into exactly what were looking for. He was a pleasure to deal with and we couldn't be happier with the service and our new truck. Thank you again. We will definitely be back to purchase from him again.

Kevin Robbins

My wife and I were very pleased with our purchase experience. Staff were very professional and we feel we were treated with respect throughout the negotiation process.

terry vautour

The first time i met Doug Robinson at Doug Marshall Chevrolet he made me feel welcomed. He listened to what i wanted and delivered the vehicle i was looking for. Not once did he make me feel stupid with every question i asked of him and i asked a lot ..i would Strongly recommend him and the dealership to whoever's looking for quality service and of course quality vehicles.

Jeremy Niven

Don Hunter was a great guy to deal with from start to finish and I would highly recommend! Super nice guy, very knowledgeable and he explains every possible option to ensure you are getting the best deal.

daryl cameron

Stopped in earlier to inquire about the best way of starting the process into autobody. As the guy from the shop is giving me advice. Receptionist in the back is giggling at me. Yeah iam on hard times and iam homeless living in my vehicle. Try it out somtime lady and see how you look in the mourning from freezing all night. Geez.

Richard Sparshu

Purchased a truck from Don Hunter years ago, great customer service. Very friendly and knows his stuff. He got me what I wanted and the price I wanted. I have been happy with my truck ever since, I still have my truck and if I need another one I would only go to Don I sent my wife to him for her car and all my family and friends I send Don's way. great guy great dealership!

Mikaila Womacks

Don hunter is amazing to deal with. Dealt with him twice!

Chance Rycroft

Super easy to deal with, great staff, amazing service. Will definately continue to use Doug Marshall as my automobile provider.

Lindsay Friesen

Great experience purchasing from Doug Robinson! With lots of support and patience we were able to take our time and make the right purchase. Very accommodating and knowledgeable, made for an enjoyable experience!

Kelly Gust

Corey was excellent to deal with. Thank you!

Ryan Smith

Bobby Squires went well over and above in the customer service category. He was excellent to deal with, and we are please with our new vehicle, as well.

Daniel Richard

had a great experience at Doug Marshall with Doug Robinson as my sales associate. Very happy with my new truck ????

박준용

Worst services ever. I found a car I liked on this website and made appointment today. When I was in the shop, they made me waiting 20mins. And the worst thing is that a dealer told me, the car what I like was on lease!! The dealer clearly said today is available for testing drive. I wasted so much time in here. I Do Not recommend this dealer shop.

William Julian

Awesome Staff Reasonable Prices and Friendly

Ken W

Took my 2018 2500 pickup in for some warranty work and oil change. Corey was very nice to talk to and quite humorous as well. He was happy to hear all my concerns and said the work should be done the next day. Thanks Corey

Advantage Property

Don Hunter is the best salesman that I have ever worked with when it comes to car sales. He listens, looks out for what my needs, interests and budget will support. Any salesman that puts the customer before the almighty dollar will get my business and my referrals time and time again. If he was this excellent with me, i can only imagine how he works with his fleet clients and companies. Way to go Don!

Natasha Comeau

My family has been going to Doug Marshall for years, My parents, Brother, and Myself have all personally purchased from here. I just bought a Subaru from the used department. My salesman bobby was great! Answered all my questions, didn't give me the run around. He worked hard to find something in my budget, and what was going to work for my daughter and I. Thanks again guys!

Tracy Bohnke

We couldn’t have been happier with the service we received when buying our new vehicle. Martin Paradis went above and beyond to get us exactly what we wanted and in a quick time frame. I would highly recommend both Martin as a salesmen and Doug Marshall as your dealership. Nice to see good service in G.P!

Ken Dyck

CROOKS, should be the name of this dealership, DO NOT EVER GO HERE

Ryan Kendrew

Awesome sales and finance people, very easy to deal with

Pete Jewer

Great place, always get good service whenever I'm in there, very friendly staff!

Amanda Young

I just had the most friendliest kind shuttle driver today! Great service!!

Chris Cann

Bought a Brand new 3500 pickup From Don Hunter and absolutely Love it! The purchasing experience was like no other and he was determined to get me into exactly what I wanted for exactly what I wanted to spend. There was no pressure and even after the sale hes continued to look after me and give me exceptional service. Id recommend him any day! Thanks Don!

Matt Lierman

Dealt with Mr Hunter. I will be back!!!

Hailey McKinnon

Always friendly staff, knowledgeable and hear nothing but good things about Don Hunter. When i’m ready to upgrade will definitely be chatting with Don!

lemons

Don Hunter is the guy to talk to if you want to buy your next vehicle!! ~P.Y.

Julianne Anderson

I highly recommend Doug Marshall GM and sales member Martin Paradis. Martin made us feel like we were family from the time we met. He did not pressure us in any way to purchase a vehicle. He advised of the promotional deals and got us every deal possible to get us into a new vehicle. While we were looking we explained we had a short window to get everything done and on the road. They made this happen. When it came to the test drive, we were offered a range of vehicles to drive from gas to diesel, from high end to low end. Martin was very knowledgeable about all of the vehicles we wanted to test drive. If he didn’t know he found out right away thru other co-workers. After the test drive they provided use with our trade in value and different payment options for both gas and diesel. We had many questions about diesel ownership since we have never owned a diesel and Martin brought in Wayne the sales manager to assist. Wayne was wealth of knowledge and was brutally honest, which helped us to make our decision. Not once did they try and push the more expensive vehicle, but only guided us to what would work best for us. Curtis the finance manager with great to deal with. He made it very easy and comfortable. He quickly got our approval and provided detailed information about warranty and other insurances. The vehicle we ending up choosing still had plastic on the seats and was not detailed. Martin and the detail staff did an awesome job in getting it ready in such short period of time. I would recommend Dough Marshall GM to everyone I know.

Mandy Perry

I have purchased new vehicles from different dealerships around town and I must say this one stands out the most. This dealership had the best customer service right down to the financing department. Don Hunter (fleet manager) was amazing he went above and beyond and was so patient with us. I would recommend this place over any other dealership. 5 star all the way !!!

James Saunders

Great experience with our latest purchase, this was not the first vehicle we purchased from there and all purchases have been great but this last one went beyond our expectations. Doug, Wayne, Sarah and Bill and more were fantastic and even made special trip 300kms away in middle of night when we had unforeseen trouble come up. Top Notch folks over there!

E J

The people at the service area doesn’t feel like they are happy about their job. If you are facing a customer you should be at least approachable but all Of them seem unhappy with their job. They are not smiling and you do not feel you are welcome there. They are supposed to make customers feel comfortable but they ate not friendly at all.

Andrew Boulet

Very professional. Has your every need available

Jackson Boyd

Yield v

Jamie Scott

Don hunter-fleet great guy! Always there to help and get you what you need!

Jazmynn J

Recently bought my first new veichle, and I could not be more pleased. The service I received from the time I first inquiried about the car right through to driving off the lot was beyond exceptional. Doug Robinson was very pleasant to work with. He was friendly, knowledgeable, and extremely patient with me and my questions and concerns about buying for the first time. I am confident when I say that Doug genuinely cares about getting you the right car for your needs and budget . Also a special thanks to Tammie on the financing side. She was fantastic to work with as well. Such pleseant and caring staff!

Jamie Heney

I delt with Martin and he was amazing. He answered all my questions that I had and if he didn’t know the answer he made sure to get the answer I needed right away. Not pushing at all, he and his team let me take the time I needed to make my big decision. Amazing Team!!

Jordan Starosta

We traded in our old vehicles on a 2019 suburban premier edition. Don hunter made the experience very easy and stress free as well as negotiated a very fair price for our trade ins while also getting us the price we wanted monthly for our new ride. HIGHLY recommend him.

Christy Babonau

Difficult to deal with once a problem occurs with the vehicle you bought brand new off their lot. Terrible customer service, front desk staff rude. Would rate zero stars if I could. Do yourself a favour and go somewhere else.

Robert Larsen

I was very pleased with the fast & efficient way Doug Robinson got this deal done. He was very helpful & knowledgeable about the vehicle I was interested in. After working for 2 night shifts straight and then to complete this deal this fast was amazing. I edited this review as I was half asleep & excited about this truck I made a mistake....I accidentally hit 4 stars instead of the 5 that Doug Robinson truly deserves. I would recommend him to any of my Chevy friends to buy your next vehicle off of. The whole staff there are very pleasant. Thanks again Doug Robinson & Tammi for your excellent service

Mary Ann Wilson

Friendly and Helpful Staff Good vehicle selection

Dwayne olson

Great service and very professional at their way of business when I bought my 2016 high Country and when I brought my truck in for a service my salesman would lend me his demo for the time being. Wayne and Doug

Amy Johnson

I had such a wonderful buying experience at Doug Marshall last week, when I bought my new Equinox! The salesman was Kyle Seymour and he was so informative and kind. He went the extra mile and showed me all of my options for what I was looking for. I have not experienced such a happy and stress free buy in my life. This salesman deserves recognition for being an honest and kindred spirit, which is not seen that often in this life anymore. Thumbs up to you Kyle! ????

Shane Simms

Myself and my Fiance are now the proud owners of a 2018 Silverado 1500 LTZ thanks to a fantastic salesman Kyle Seymour. From the moment we walked into the lot to the moment we drove away our new vehicle, we didn't have a question unanswered. We were on a tight deadline for our purchase as we were only in town for a few days. He walked us through every option for a new vehicle and used vehicle until we had found something we wanted. If there was a question we asked that he didn't know, he was sure to find the answer. When the time came for us to drive away with our new vehicle, he even a accepted our wild beast of a dog with open arms. We would highly recommend anyone interested in buying a new or used vehicle, please go see Kyle. He goes above and beyond for everything, even highlighted things that my I was unsure how to work on our new vehicle, in the manual! We are beyond pleased and couldn't have received better service!!! - Thank you from Kate & Shane

Drew Stewart

Only minor complaint was the full service area was freezing when the big entrance/exit doors were used. Hopefully in the new building it will be warmer for all concerned,the poor staff looked frozen.

Jodie Boudreault

I purchased a Chevrolet Silverado from Don Hunter and highly recommend seeing him when looking for a vehicle. He helped me find a great deal on a wonderful truck that fit exactly what I was looking for. Don is not a salesman out to sell you a vehicle based on the max banks will Approve you for but instead finds you what you want. Go see Don you won't regret it.

Rae-lynne Robichaud

Had the best experience with Don Hunter. Wonderful at his job and not pushy at all. Really listens to what you want

Shellene Schur

Bought my 2015 Tahoe from Doug Marshall. Sales staff were professional and easy to deal with. They took time to setup the many phone and on-star features. Thank you.

Calvin Maple

Service department was accommodating. Ride was provided. Quick turn around.

Blake Wilkins

Doug Robinson Is an awesome sales guy recommend him to anybody

Mitch Watts

Dealt with Martin Paradis, buying a 2015 Silverado LTZ with super low KM. Martin went above and beyond to get me dealer pricing on weathertech floor mats and was even able to find them for me at a dealership local to me (I’m in St. Albert), saving me over $100. Is very responsive to any and all questions, even though I already bought the truck. Awesome, friendly guy, no pressure during the test drive or anything. Definitely will be contacting him when it’s time for a new truck!

Ranson Lasell

Don Hunter went above and beyond helping my daughter finding a vehicle, that is reliable and affordable. Thanks Don Hunter for all your help.

Dale Horseman JR

Dear Doug Marshal, Thank you Doug Robinson and Curtis Roux for helping me with my recent truck purchase. You guys were such a pleasure to work with and very helpful every step of the way! They took care of me and made me feel like I’m a part of the Chevrolet family before I got my new truck. I thank you once again and I have been enjoying my new trail boss every day! I highly recommend Doug Marshal and talk to Doug Robinson for top notch sales service!

Devan Nyholt

Sold me a lemon truck . Lost a ton of money. Wouldn't fix it . Never go to this dealership.

2stroke

Do not take your vehicle here for service! What should of been a simple diagnosis of a bad sensor and fuse for a no-key start, left me with basically no answers for 2 days and I'm still not sure they even looked at the issue itself. Took my truck to No Limit, they hooked up GM TECH TOOL (you know the one they use at a GM dealer LOL), verified new sensor was good and old sensor was bad, cleared the code and I was on my way in less than 30 minutes. One of the service advisors said they believe the engine to be SEIZED! Incompetent would be the best word to describe their mechanical abilities.

ian smith

Purchased my new 2021 trail boss, and couldn't have been more pleased.. experience didn't feel like a pressure to buy more like a feeling of appreciation and enjoyment.. Big shout out to Wayne schur, who helped me out and offered me a great deal on my trade in. Highly recommend asking for wayne...????

Sarah Palamarchuk

Highly recommend Don Hunter! I was beyond happy with his friendly, welcoming service and very respectable! He found the exact vehicle I wanted and then some!! I will definitely be buying my next one from him as well!

Jack Jack

Hmmm, the reviews are not indicative of my experience! ????The one salesman (name starts with B and ends with b) is a real lazy???? smartmouth.???? I`ve Never had much luck with the service department either.???? Parts department is pretty good.

Thomas Muysson

Had my truck in for some collision work. I brought it to these people because they are a GM dealership and thought they may do a better job. Wrong. My truck had the box side sprayed, apparently they felt the need to spray the frame silver too, poor prep. While leaving the dealership I heard a loud bang. When they repaired the front fender someone had left a green flathead screwdriver under the hood. It rattled right into the engine bay and damaged the fan. Thanks! Update - John called me to rectify the issue. To be fair, he has been very good to deal with. The paint they actually did was well done.

Donna Agrey

Corey Raynard went above and beyond in the service department; pleasure to deal with ????

Pipe Liner

Sales staff is great and very helpful. Service department was horrible to me on several occasions. I will not buy another Chevy again I have owned two Silverados and Sierra's never had any major issues with any of them. But the first one I bought new was from here and when it came to warranty they did not want to help. I took it to their competition in town had absolutely no issues. My recommendation buy it here get it serviced else where I would give them a one star if it wasn't for their sales team.

Tanna Buchanan

I wouldn't bother leaving a review on here, they reply back for everyone too see making it seem like they addressed the issue. When really they don't respond to the direct messages they request with our information.

Lorne Cline

Just purchased a used vehicle and I am very happy with the value and quality of the vehicle. I dealt with Martin Paradis and found him to be informative and friendly. I would highly recommend both Martin as a salesperson and Doug Marshall dealership .

Quinn Baker

We recently had a great experience with Doug Robinson at Wheaton Chev Cadillac in Grande Prairie. He happily showed me the ins and outs of the car when I went in for a test drive and was more than accommodating when I had more questions. He guided us through getting the best for our dollar and then found the exact colour and seat configuration I wanted. He spent extra time, on the day of pick up, to go through the fine details and make sure I was comfortable with my new ride. He didn’t pressure at all and facilitated a very pleasant buying experience. We would happily recommend him to anyone in the market! Thanks Doug!

Jesse B

Stay far away from the used car lot. Don't make the same mistake we did.

Colman Spelay

Sales staff at Doug Marshall were amazing to deal with, will definitely be buying my next vehicles through them again!

Nicole mcquaig

We have used Don for the last 15 years! We trust him to always find us a good deal

shawn bremner

Ordered a new truck through Wayne and the sales experience was great. He was very helpful through the whole process and continues to be great with any follow up questions I have had.

Shea Mildenberger

I’m so happy with the service that Wayne, Doug and Tammie gave me. Very prompt and knowledgeable! I have no stress knowing I was fully taken care of! Thank you again!

M N

I bought my truck from Don Hunter, Amazing customer service. That being said, trying to get any warranty work done is BRUTAL!!! The service manager is unhelpful and dealing with the snotty service department staff is a nightmare. As usual, as soon as the sale goes through the customer service goes out the window. I have had to bring a brand new vehicle in a number of times for various issues. It takes the dealership two or three times to get the issues resolved! I have read the 5 star reviews in regards to Don and completely agree, but cannot agree that the service I receive from the service department is anything other than substandard and ridiculously frustrating!!!

Tannis Prince

We had an excellent time picking out our new Equinox with Doug Robinson! I would definitely recommend him as your sales person, there was not a detail left unexplained or unexpected. Thanks Doug!

Keifer Paulgaard

Great people and great products, could not be any happier. I would highly recommend this place to anyone, and look forward to doing more business here myself.

Jason Begg

Don Hunter has been nothing but upfront and honest with me, awesome to deal with, and helpful after the sale was complete.

Tim Fex

I have been using Wheaton Chevrolet formerly DOUG MARSHALL for over eight years now. Every time I come in it’s the same, excellent service and great people. it is nice to see that somethings never change. Keep up the good work!

Vicki Metituk

I purchased my current vehicle from Don Hunter. He is honest, extremely knowledgeable, and very attentive, always looking out for the best interest of his clients. I would highly recommend Don!

Brittany Underwood

Easiest and best vehicle buying experience I've ever had with a new vehicle. Doug Robinson was extremely easy to work with and was very knowledgeable on all vehicle features and helped us make the best most informed decision on a vehicle for our family

Rolanda McNary

Not only a great dealership for purchasing a vehicle but also for the service on your vehicle afterwards. The staff in all departments is always helpful and friendly.

Shalvin Kumar

Dough were the best sales man ever n the finance manager were the beast as well to helping out ????????????

Ethan Backer

Three hours for an oil change. Would not recommend bringing your vehicle here.

Eric DeGroot

I would recommend going to another dealership, the lady on the phone in the service department would cut me off when I'm talking and would not call me back when promised, and it took 2 days to change a fuel filter , if there was a option to give no stars I would cause they don't deserve even one , and on top of it all it cost me a outrageous amount , I will never be back!!!!!

Aurey Martin

Couldn't give 0 Stars. Bought a used truck over 30 grand off Wayne Shur and Dan Trafford. They lied and told me it had 100000km powertrain, it did not. I notified them I found a leak a few weeks later and brought it in and they REFUSED to look at it. I was run around the shop being pawned off and having to re tell my story everytime. Wayne threw a very childlike fit and ran away, well Dan told me to bring it into the bay and never came back (stood in there for 20min until I was told by Service they won't look at it. It's a Ford Powertrain issue). 700 dollar intercooler replaced at Windsor Ford and notified it no longer has warranty... Endless trips there to get tires put on "at cost". Impossible to reach and finally given a horrible price and got better tires for $250 less at Costco. Douche-bags!

Lesley Stokes

Justin went above and beyond to make our experience a good one and made sure we got the deal we were promised. He's the sales guy that will look after you!!

Doris Lines

Doug Robinson was very helpful during the process of purchasing my new Trailblazer. He went over the Trailblazer both inside and out explaining how everything worked. He also answered my questions in such a way that I could understand the answers. He was very courteous. I would recommend him to anyone looking to buy a vehicle.

Sharon Lee

Great service, but the cost seems high for what you get

Ryan Trask

Doug Robinson was great, knowledgeable on the vehicles and the inventory on hand. Made the process very quick and easy

Jordan Finkbeiner

Awesome sales team over at Doug Marshall. Bought a new Silverado 1500 from Kyle Seymour took the time to show me all the features and options of my new truck and explained in great detail. Highly recommend Doug Marshall and Kyle Seymour.

Darla Hodgson

Don Hunter was extremely helpful when my husband bought his new work truck. Explained everything about the truck, warrenty ect. we will be using him to buy our next vehicle...

DONOVAN MILLS

I purchased my dream truck recently from my good friends at Doug Marshall in Grande Prairie. What a fantastic experience from start to finish. The sales manager gave me his personal attention, it was important to him that I loved my final purchase. Great care and time was provided in explaining to me the details of the truck as there are so many features and excellent warranty that I needed to understand. I felt important at Doug Marshall, I guess that's why this is the 4th vehicle I have purchased from them, trust was established long ago and I wouldn't go anywhere else, Darcie

Shelly Haakstad

Just purchased a vehicle from Doug Marshall and enjoyed the expierence. I never felt high pressure and was treated very well. The customer service was great, I dealt with Wayne, Cody & Lizabeth. Everyone took time to make sure I understood all the features and the working of the vehicle.

kathy Lilly

“ Good Experience Overall ” I would recommend my friends and family to see Don Hunter-Fleet Manager at Doug Marshall Chevrolet Corvette & Cadillac very professional. He allowed me to take my time with the test drive. And answered all my questions. A good experience overall. Love this dealership Doug Marshall Chevrolet Corvette & Cadillac

AH AL

Came here to get my tail lights fixed as there was an electrical issue with my Malibu causing the fuse to blow. I asked if it might be the shoddy wiring for the after market radio installed by the previous owner but the lady did not bother with my suggestion, so i leave it over at Doug Marshall and they call claiming they fixed it charging me 80$ to find out later night that my tail lights were still not working. So i come again and the same thing occurs, they charge me 80$ and claim they fixed my tail lights. I check my car later that night and my tail lights still did not work and now one of the brake lights are out as well. Now its the third time i'm coming to them and i tell them about the problem and they obviously are not even attempting to look at the problem. I go back to school and later have a friend come to help me check it out before i pay the 80$ and again what would you know, it still doesn't work. I go to the desk and the lady comes out with me and one of the mechanics to check it out and suggested i leave it over night while they finally check the wiring issues. I leave it over night and they charge me around 250$ while still not finding the issue. After spending over 400$ for nothing and being a bit frustrated i take my car back and got a friend to check it out, turns out the wiring harness for the radio was a bit shot and he fixed it up in 10 mins. I'm very disappointed at how i was lied to and treated and having my suggestions ignored. 400$ that could have been better spent some where else.

Mike Chappelle

Cole Robertson and the rest of the sales team were great to deal with, not pushy, knowledgeable and very relaxed atmosphere. Would highly reccomend the sales team here, got me out the door in a beautiful new truck at a great price.

Jessica Harley

Best experience buying a vehicle! I had already done quite about of research as to what kind of truck would be best fit for me and my family safety rating, towing capacity and cab space ect. I was getting really sick of shopping around town dealing with greasy salesmen trying to sell me things I did not want, pressuring me to sign things and were condescending to me and trying to make it seem like a deal they were giving by just extending the term of financing. Doug Marshall was a breath of fresh air they are friendly, honest and just genuinely nice people! I got an awesome truck for a great price and they were super flexible and accommodating with test driving (my hubby works late hours). They even helped save me some money by helping me switch insurance companies! Wayne and Tammie were fantastic and definitely have our family and friends business in the future!

roger viegas

I've been buying my trucks at Doug Marshall's for the past 15 years. Gone through 4 different Avalanche's . Last one being a 2013. Don Hunter has been there every step of the way. Treated me right. Always made sure my truck was exactly what I wanted. Don Hunter is very easy to talk to. Never pressured me to do anything I didn't want. Don got me a great trade in for my truck against my new High Country. I highly recommend him to anyone looking for a vehicle. If there was a superman of car sales. He the man. hahaha. Thanks again Don. Really appreciate everything you did for me.

Justin Fraser

Worst service i have ever had!!!! The service department was absolutely HORRENDOUS! We took one of the trucks in our business's fleet in to be serviced for a recall part that we had gotten a notice about. They called and said our part was in and we could bring the truck in. Our safety manager who deals with our company's fleet maintenance spoke to two people prior to bringing the truck in and told them it was coming in for the recall part ONLY. We sent our driver to drop it off and he asked for an oil change to be added to the work list and asked to get a quote only (not to complete the repair) for another part needed. The technicians took it upon themselves to run diagnostics on the truck for multiple things that we had NEVER asked for. We then told the service department this had never been authorized and they told us that diagnostics are run (without owners consent) whenever they see a warning light on. Sara in the service department had a supreme attitude and was condescending, rude and blamed this on us. When we went in to deal with the manager they gave a minor discount, still charged us almost $200 when we went in for a free recall part from the manufacturer and a quick oil change. We explained how unhappy we were with sara's attitude and she said that we had the attitude and "that's how you get treated when you give attitude to our department" MOST APPALLING SERVICE I HAVE EVER RECEIVED!!

Daisy Talbot

I went to the dealership with set budget in mind and Doug Robinson helped me find a suv that's worth my money. He gave me his best price right away; helped me find the tires that i wanted and got them installed; he made it possible to have my suv ready in a little timeline that i gave him. He gave me an exceptional service! Tammie Robinson also went above and beyond to helped me coordinate my insurance so that i can take home my suv and drive it to Calgary on time. I love my Equinox! Thank you to Doug & Tammie for making my buying experience great and hassle free!

Cheryl Rempel

Doug was friendly, professional & very knowledgeable. He was a pleasure is deal with. Need a salesman see Doug!

rae-lynne robichaud

Don was wonderful to work with and very helpful. Defiantly wouldn't buy a vehicle from anyone else.

Albert Durban

Was a very enjoyable experience with knowledgeable salesperson and staff. Found the truck we wanted and was able to put the deal together quickly and with out having to sacrifice options which we had wanted when looking. Thanks very much to Doug Robertson and the rest of the Doug Marshall staff Thanks Bert and Deb Durban

Kristen Klava

Corey in service was amazing. I have had so many terrible experiences with dealerships and he made everything a breeze and was very helpful. I will definitely only be using Douf Marshall in the future.

Dylan Reid

Don Hunter with Doug Marshall is fantastic!!! He makes car buying a breeze!! He’s so friendly and didn’t push anything on me. Highly recommended anyone to purchase there new ride through Don. He will make your buying experience memorable.

Janice Murray

I like Don

Tara Gibson

My boyfriend brought his truck in, with only 28000 kilometers on it, because it was coding up every single system simultaneously. Truck was in the shop for nearly a month, they said they didn't find anything wrong and that the truck was no longer having that issue and was good to go. Roughly 1200$ of labor that should've been covered by warranty that they refused to charge to and it's STILL having this issue. During the time it was in the shop the dealership did absolutely nothing for him, not even offering a courtesy vehicle to get around town in. Between the lack of assistance, inability to find and solve the problem, and asinine reasoning behind charging the "service" back to him and not to warranty, we will NEVER go back there or buy any vehicle from them ever. No chance. Not happening. Went to SARGENT TOYOTA and immidiately was helped out in every way possible, needless to say he is now buying a Toyota and spreading the word to everyone about the absolute b.s he was out through. Thanks Doug Marshall GM, you showed us what true customer dissatisfaction is.

Margaret Zan

This was the second new vehicle we bought with Doug Robinson assisting us. We really appreciate your advice and service, Doug. Thank you

Brendan Hawryluk

Great and very easy to deal with!

Stephanie Axelsson

I highly recommend Kyle at Doug Marshall. I am from Whitehorse and was interested in the Cadillac XT4 Sport model. I started emailing with Kyle about trading in my car for the 2019 Caddy. Kyle was quick to respond and super helpful. They gave me a fair trade in price for my car. I told Kyle I was coming to town to check out the Caddy that I was interested in on their website. Kyle was very friendly, easygoing and professional. He will go out of his way to make sure you are one satisfied customer. He was very knowledgeable about the specs of the vehicle and not a pushy sales person which is a huge bonus. After taking the car for a test drive I was immediately in love and had to have it. The next day I signed the papers and the Caddy was mine????Problem was I left my car back in Whitehorse. I had already driven 15 hours with my friend and was not enthused about driving back again in two weeks to pick up the caddy. Kyle was kind enough to meet me in Fort Nelson to do the trade so that I wouldn’t have to drive too far again. He made the process smooth and effortless. I would definitely buy from Kyle Again and highly recommend him. I give him 10 stars ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Tyler Bolen

We were passing through Northern BC on a weekend trip when our truck began acting up. We called 4 different dealerships in the north and none would fit us in or had a mechanic working on a Saturday, This dealership not only fit us in at 1:30 when they closed at 3:00 on a Saturday, but they prioritized us as we were stranded. The fix was done in an hour and at a great price. Definitely one of the best customer service experiences I’ve ever had.

Debb Peters

Sorry, I have never had the experience of dealing with this company, but just watching and hearing about them and Don Hunter's Promos, ... as well as seeing some of the Oldies ( cars manufactured from the past), and the great smile :) I will be seriously looking into seeing the kinds a sales and deals one could get on a new vehicle when we do go shopping :)

Gayle Belcourt

Awsome place and good to work with

Inciong Joven

Well, meeting and dealing with Don Hunter is the best experience ever - even my wife is happy. Don made us feel at ease and was very clear about the whole deal. Din Hinter really knows about the Colorado and we highly recommend him and Doug Marshall

ViBaBo8

Parts customer service was nothing but oblivious to how to do their job. Ignorant to me as a customer asking for help find a part, and simply just rude to anyone that would walk in to purchase from them. I do not recommend these people. I will take my service to a better organized place to purchase from.

Bertus Horseman

great service ladys.help me and my family over

Jon B

I had the dreadful job of buying a new truck... to my surprise this time was a completely different experience. Sales was very helpful and not pushy at all! Doug Robinson was very professional and never once did I feel pressured. Financing was a pleasure to deal with as well, it really was a positive experience. I already have recommended Doug Marshall and Doug Robinson to multiple people. I look forward to upgrading trucks in the future and I will not hesitate to use Doug Marshall to do so. Thanks for the surprisingly positive experience!

Kailey Guenette

Terrible customer service!!! Bought a 2018 equinox and the check engine light came on 2 weeks later. Booked it in for an appointment on Friday February 22. Got a call on Thursday February 21 at 5:30PM saying they don’t have any technitions in on Friday so they had to move my appointment to Wednesday February 27th. Tuesday February 26th they called again cancelling my appointment because they don’t have enough technicians. They left a message saying it was moved to Friday March 1st. I called early on Wednesday February 27th and spoke to the service department, they said they could have it in and have me in a warranty rental that day. I took it in and they said they would shuttle me home and give me an update on the rental. Later that day they said they couldn’t get it in to be diagnosed so the rental wouldn’t be covered under warranty that day but they would have it figured out for Thursday February 28th. I speak to them again Thursday February 28th and they say they still have not got it in to be diagnosed but should have an update later that afternoon. I never heard back from them. I asked for an update Friday March 1 and they are now saying they cannot get it in to be diagnosed until Monday March 4th and I cannot have a warranty rental because I am under the age of 25. The service department has continually made empty promises and cannot give a straight answer on anything. The customer service is extremely poor and I would not recommend purchasing a vehicle from them as this is supposed to be covered under warranty and it has just been headache after headache from them!

Timothy Mccarthy

I am super happy that Don Hunter is back. His must omer service and being completely transparent is a breath of fresh air compared to other automotive dealerships I have visited. I highly recommend DON HUNTER AS HE IS VERY KNOWLEDGEABLE

Edna Hunter

All I can is simple Don Hunter is the one to ask for. He very experienced and is very knowledgeable. He listened to me what I wanted instead of showing me something I did not want. He made the who experience easy and delightful. I love my new car. I have purchased off of other dealerships and other people but my whole experience was easy going with no surprises. Thank you so much

Daniel Lambert

Don hunter was amazing to deal with. I will buy another truck from him again.

Andrea Murray

Don Hunter - merry Christmas ????great service

Mikayla Lasell

Don hunter was extremely helpful and accomadating when I went to Doug Marshall to purchase my first vehicle!

Jeffrey Robinson

Very fast service. Honest, polite and found me what I was looking. I would recommend to anybody.

Tiffany Morgan

Nice guy! Haven’t dealt with him personally but have heard lots of good stuff about don! Will be going there for my next vehicle.

Frank Welsh

We were very happy with the experience of purchasing our new XT5 Cadillac. Our sales representative, Bobby Squires was very helpful in finding the vehicle we wanted and searching diligently for the manhattan noir colour that we are so pleased with. Thanks so much to Bobby and staff, they were all a pleasure to deal with.

Bryan Strong

Went into the service centre first to get the car repaired. The service desk got me in the same day as I was stranded which was awesome. High five to Tony for being accommodating. They did their best to fix the vehicle but to waiting on parts for 10 days I was unable to wait as hotel bills get expensive. I dealt with Don the fleet manager who was nothing but understanding and tried his best to get me back on the road so I could head home. I was able to get a new vehicle and out within a day and a half of getting the vehicle. Done went out of his way to ensure I could leave and get home safely. I appreciate all the help Tony, Don, and the team did to try and get me back on the road. I would recommend dealing with the dealership anytime. No hassles in sales, very honest, straight forward, and kept things straight without trying to sell into something lore expensive than needed. Top notch dealership.

Jeth Jenkins

Full on awesome experience! For a guy with bad credit trying to rebuild it, this was the right place to come to. The salesmen who helped me, Bobby Squires, was nothing but exceptional! Spent tons of time with me, answered all my questions, made me feel more like a friend rather then a customer. Hands down coming back here and dealing with Bobby once my credit gets back to where it’s supposed to be! Give these guys a call if you’re in need of vehicle, won’t be disappointed :D

Dustie Brewer

Dealt with Doug Robinson on my new Cadillac. He was very professional, very helpful and made the entire experience very easy from the time we walked through the door till the time we took delivery of our new vehicle. Top notch service and customer service….and extremely knowledgeable. Highly recommend Doug and the entire team at Wheaton if you are in the market of getting a new vehicle.

Darcy Thompson

I just decided to leave a review... the work ive had done happened over a year ago. my wife and I both bought our vehicles at doug marshall and although the sales department was great to deal with the back end more than makes up for the 1 star. my wife got backed into in a parking lot. it took 2 weeks to get the parts and paint the back end. when we picked up the car we noticed several scratches and a dent on the passenger side. we brought it to the attention of the service lady and she took pictures of it. after fighting with all of the managers there we were told that there was no way they did the damage. on my truck... they replaced and painted the side of the box. the paint lasted about a year and now its pealing on the side which was repaired, since the incident with my wifes car we haven't been back and have been much happier with the service at ken sargent.

Ron Coles

They got me in quickly. Got me a deal on a rental and fixed my truck within a couple days. Fantastic service! I'd go back any time.

Divide The Great

Super friendly. Very easy to get my new truck. Great service staff.

Dwayne Normore

I have been dealing with Doug Marshall since the 90’s and have never had anything negative to say. Nothing but the best sales and service.my family and I have purchased over 10 vehicles from them. Currently have a 2015 1500 ltz Don Hunter is a excellent to deal with

Daniel McNair

Recently bought a Beautiful High Country 1500 off Don Hunter, He was great to deal with, attentive to my needs and wants, and very personable! He made the entire process easy to handle and got my into the truck of my dreams. Thank you to Don, Curtis and the rest of the Doug Marshall staff.

John Smith

Don Hunter is the greatest sales guy I know. He is how you always hope sales people to be. Honest, knowledgeable and willing to make it work for you. You can tell he loves his job and you're not just a paycheck to him. He helped me with many deals over the years and I'll easily recommend him to anyone who is looking for a new or used car. Even when you come with a group to pickup the new vehicles he will take great care off the new owner but also gets you a little something to make you feel special also. We love Don!

Ally Kean

Martin Paradis was our salesman & we have never had a better experience then what we got with him. He was knowledgeable, understanding to our needs and made a seemingly impossible scenario come to life. I would recommend him to anyone looking to purchase a new or used vehicle! This guy takes pride in his job and it shows in every step of the sales process. Thanks Martin! and thanks Doug Marshall!

Kevin Davis

I just wanted to share my experience with purchasing a new vehicle at Grande Prairie Wheaton and having Doug Robinson help me with the process. I have now bought two trucks from them and couldn't be happier with how I was helped and treated by Doug, he is actually the very reason that I returned to purchase the second truck. I live just over six hours away from GP and have dozens of dealers in between but still chose to return just to be able to have Doug help me. Doug exudes honesty and integrity and shows a genuine desire to put his customers first. He helped me in every way possible with my questions and was very knowledgeable and offered advise that I was unaware of but was quite appreciative to hear. Doug looks after his customers like he should and goes above and beyond in my opinion. Any issues that I have had I've just shot him a quick message and he calls me right away and gets it handled right away. Doug is in the upper echelon in the service he provides to his customers and I would recommend him to anyone looking for the best experience possible.

Wendy Devaux

Very helpful and courteous every time I drop by.

Ryan Everett

Just had my pickup in for an erratic/ intermittent issue, was very impressed that it was duplicated and corrected on first time in for complaint. Definitely have a well trained service and tech team in the back thanks guys! Especially to the guys tucked in the back. ????