Reviews of Chagnon Honda De Granby (Car Concessionaire)

Marc-Antoine Chagnon

I gladly bring my car here for maintenance as the service is simply great. The staff are friendly and helpful for whatever you need. The waiting room includes free coffee, water, wifi, iPads, couches and a TV. They offer you a ride if need be depending on the time of your appointment.

Pascal Michaud

(Translated) Very good service (Original) Très bon service

Carl

(Translated) Good service (Original) Bonne service

Michael Daisomont

(Translated) Good services (Original) Bon services

Yanick Bouchard-Latour

(Translated) Never disappointed with the service :-) (Original) Jamais déçu du service :-)

Jo-Anne Labrecque

(Translated) For the "sale" portion it is similar to the other dealers, neither more nor less good service than elsewhere. For parts and service, still # 1, we are welcomed and with the new building the wait is more comfortable than before. (Original) Pour la portion "vente" c'est semblable aux autres concessionnaires, ni plus ni moins bon service qu'ailleurs. Pour les pièces et le service, toujours #1, on y est bien accueilli et avec la nouvelle bâtisse l'attente y est plus confortable qu'avant.

Patrick Rousselle

(Translated) Good service (Original) Bon service

JC Haeck

(Translated) "Link kit before changing" $ 160 and more. I went to my garage, he inspected them and they were still good for a long time. Rip off (Original) "Link kit avant à changer" 160 $ et plus. Je suis aller chez mon garagiste, il les a inspecter et ils sont encore bon pour longtemps. Rip off

Veronique Lafond

(Translated) Always an excellent service! (Original) Toujours un excellent service!

Nancy Ouellet

(Translated) Very nice team (Original) Très belle équipe

Camille Therrien

(Translated) -Pressure on young buyers. -Inspection not offered for used vehicles. -Non-affordable price for used vehicles which are not worth the asking price. -I do not recommend this dealer to young buyers, at your own risk ..... (Original) -Pression sur les jeunes acheteurs. -Inspection non-offerte pour les vehicules d'occasion. -Prix non-abordable pour les vehicules d'occasion qui ne valent pas le prix demandé. -Je ne recommande aucunement ce concessionnaire aux jeunes acheteurs, à vos risques et perils.....

shigetaka kunitate

I own two vehicles: Honda CR-V and Acura TLX. It's been over 10 years I come here to get my service done here, even though I live about 45min away. I completely disagree with some of the negative reviews. The level of customer service is absolutely impeccable. Special thanks to Martin Fournier at the service department, he knows how to go extra miles to accommodate me and my family. Honda Chagnon, you're lucky to have someone like him in your team. Thank you so much for everything ????????????

Pierre Smith

(Translated) Very good service but not much room for negotiation. (Original) Très bon service mais pas beaucoup de place a la négociation.

yeison trejos

(Translated) Very good attention (Original) Très bonne attention

Maud Vincent

Great service!

Karl Fournier

(Translated) Seller who knows his job and does not put pressure (Original) Vendeur qui connais son métier et ne mettait pas de pression

Alex Long

(Translated) Excellent service! Courtesy and good mood are waiting for you! They do not try to inflate the bill, unlike the Beaucage Group! I speak from experience with my spouse's vehicle! I highly recommend Chagnon Honda! Thanks again! (Original) Excellent service! Courtoisie et bonne humeur sont au rendez-vous! Ils n'essaient pas de gonfler la facture, contrairement au Groupe Beaucage! Je parle par expérience avec le véhicule de ma conjointe! Je recommande chaudement Chagnon Honda! Merci encore!

ana claudia Tierhs

Very professional, agreable and friendly.

Wenda Laumaillier

Quick service.

Jean-Noël Côté

(Translated) I am sold Honda Chagnon. Very good service, courteous, prompt and honest. In addition Honda remains good quality cars. We are not mistaken. ???? (Original) Je suis vendu Honda Chagnon. Très bon service, courtois, rapide et honnête. En plus Honda ça reste des voitures de bonnes qualités. On ne se trompe pas. ????

André Brodeur

(Translated) Quickly effective repair (Original) Réparation rapidement efficace

France Collin

(Translated) Very good service (Original) Très bon service

Yves Bouchard

Francis premont

Michael Smith

I had the pleasure of buying a used car from them. The entire team was first class. I would go back for anything.

Michel Martin

(Translated) The service is excellent as is their coffee. I bought two vehicles and I am very satisfied with them. I recommend this dealer. (Original) Le service est excellent comme leur café. J’ai acheté deux véhicules et j’en suis très satisfait. Je recommande ce concessionnaire.

danny cooke

Good service

Jean Brisebois

(Translated) The staff are not listening to customers at all. It is almost impossible to have a clear answer to our questions ... will definitely never buy a vehicle from this dealership. (Original) Le personnel n'est pas du tout à l'écoute des clients. Il est presqu'impossible d'avoir une réponse claire à nos questions... n'achèterai définitivement jamais de véhicule chez ce concessionnaire.

Victor Yaghouti

Magnificent ????????????????????????

brutusownzyou

(Translated) Very pleasant and professional shopping experience! A big thank you to Jordan, Catherine and Camille for the excellent service! (Original) Expérience d'achat très agréable et professionelle! Un gros merci à Jordan, Catherine et Camille pour l'excellent service!

Carole Ouellette

(Translated) Very good service ???? My winter tires are installed (Original) Très bon service ????Mes pneus d'hiver sont posés

Patrick Courville

(Translated) Excellent service. (Original) Excellent services.

Melanie Dugal

(Translated) Love going to this place in, the staff are wonderful (Original) J'adore aller à cet endroit à, le personnel est merveilleux

nickkkr

(Translated) Service, sale, repair, parts, bodywork the best end point (Original) Service, vente, réparation, pièces, carrosserie les meilleurs point final

Patrick Heylaerts

(Translated) Very good service, fast, and very friendly despite the current situation which is a real challenge for the whole team well done (Original) Très bon service , rapide, et très conviviale malgré la situation actuelle qui est un réel defis pour tout l'équipe Bravo

Fanny Cotton

(Translated) Super good service !!! Very pleasant staff, see very comical ???? (Original) Super bon service!!! Personnel bien plaisant, voir très comique ????

Keven Pelletier

(Translated) Very satisfied ???? (Original) Très satisfait ????

Shentall Jussaume

(Translated) great service !!! courteous and professional people I warmly recommend (Original) super service !!!des gens courtoies et professionels je recommande chaleureusement

Pierrette Lariviere

(Translated) Nice place (Original) Bel endroit

Helga Roy

(Translated) Excellent súper service recommended (Original) Excellent service súper recommandé

Richard Héon

(Translated) Very good service! (Original) Tres bon service !

Yvette Bernier

(Translated) Satisfied with welcome and it's impeccable (Original) Satisfaite avec accueil et c'est impeccable

Vladimir Prodan

Dealership on the smaller side with great customer service. Very grateful to Mr. Francis for giving me a good deal on a gently used car and going the extra mile to help me return my rental car. If I ever need a new Honda, this will be the first place I go to.

Valerie Hamelin

(Translated) Excellent service our advises never put us under any pressure super symphatic and listening. Very transparent at the price levels no hiding place I recommend to all! (Original) Excellent service notre conseillé ne nous à jamais mis de pression super symphatique et à l'écoute. Très transparent aux niveaux des prix aucune cachette je recommande à tous !

Bobee

(Translated) The after sales service really leaves a desire. (Original) Le service après vente laisse réellement a désirée.

Gabriel Roy

(Translated) I like the color green-lime (Original) J'aime la couleur vert-lime

Denis Roy

(Translated) Very good service wow! (Original) Très bon service wow !

fabrice durand

(Translated) There you go, I can only give one star for the current service. I am really disappointed with my last work done on my Civic bought new from Chagnon and where we have done all our maintenance, and scrupulously followed the manufacturer's recommendations. . I still leave my old comment on Jonathan who deserves it. . "A big thank you to Jonathan who despite the amount of work at the time managed to take my car today for 2 problems to resolve. Without him I will not be able to travel to my work in Montreal. Just 5 stars for his kindness, courtesy and diligence. (For my Toyota Yaris 2014, punctured wheel and drain plug leak) "August 2019 (Original) Voilà, je ne peux donner qu'une seule étoile pour le service actuel. Je suis vraiment déçu de mes derniers travaux effectués sur ma Civic achetée neuve chez Chagnon et chez qui nous avons fait tous nos entretiens, et suivi scrupuleusement les recommandations du fabricant. . Je laisse tout de même mon ancien commentaire sur Jonathan qui le mérite. . "Un grand merci a Jonathan qui malgré la somme de travail du moment a réussi à prendre ma voiture aujourd'hui pour 2 problèmes a régler . Sans lui je ne pourrai me déplacer à mon travail à Montréal. Juste 5 étoiles pour sa gentillesse, sa courtoisie et sa diligence. ( Pour ma Toyota Yaris 2014 , roue crevée et fuite au bouchon de vidange )" août 2019

Patrice Fortin

(Translated) I had pretty good service (Original) J'ai eu un assez bon service

badtoy toy

(Translated) Very beautiful place superb service (Original) Tres belle place superbe service

Magali Trottier

(Translated) Attentive service (Original) Service attentionné

denis fortin

(Translated) Always a very good service (Original) Toujours un très bon service

Angèle Charbonneau

(Translated) Very friendly and welcoming staff, good service (Original) Personnel très aimable et accueillant, bon service

Jean Yves Primard

(Translated) Clean place and nice service. Courteous employees. (Original) Endroit propre et service agréable. Employés courtois.

Mathieu Brien Mathieu Brien

(Translated) I am going to pick up my vehicle. I arrived at 4:50. I got fired on the top of the fence. I told him it will not be long I'm just going to sign papers He told me it'll take 45 minutes to sign the paper and put the plate. Normally when a customer comes to see his new vehicle everything must be close. Just the paper to sign know everything. See that he can not spend their 5:00 p.m. In addition he is not open the week all honda apart granby his open a granby. (Original) Je suis pour aller chercher mon vehicule . Je suis arriver a 4:50. Je me suis fait virer debord pcq il allait ferner les clôtures. Je lui es dit ça sera pas long je vais juste signer des papiers Il ma dit ça va prendre 45 minute pour signer les papier et pour mettre la plaque. Normalement quand un client viens cher ver son nouveaux véhicule tout doit être près. Juste les papier à signer sais tout. Voir que eu il peux pas des passer leur 5:00 p.m. En plus il son pas ouvert la semaine tout les honda a part granby son ouvert a granby.

mart L

(Translated) Very good service !! (Original) Très bon service!!

Normand Chenier

(Translated) Excellent service from all Chagnon Honda staff. Courteous and personalized service. Satisfied customer for over 25 years. (Original) Excellent service de la part de l'ensemble du personnel de Chagnon Honda . Service courtois et personnalisé. Client satisfait depuis plus de 25 ans.

Melissa Cecire

(Translated) I got the line hung up on my face by the receptionist, because I mentioned to her that I never got a return call the last time I left my details ... Very bad service ... (Original) Je me suis fait raccroché la ligne au nez par la réceptionniste, parce que je lui ai mentionné que je n'ai jamais eu de retour d'appel la dernière fois que j'ai laissé mes coordonnées... Très mauvais service...

Richard Dery

Best car dealership. Nobody else comes close

Y Gaudreau

(Translated) Good service Courteous (Original) Bon service Courtois

Chantal Gazaille

(Translated) Always excellent service (Original) Toujours un excellent service

Michel Paille

(Translated) Very good service ???????? (Original) Très bon service ????????

Mario Flambert

(Translated) Strange atmosphere (Original) Ambiance étrange

Richard Pigeon

(Translated) Always very good service, thank you (Original) Toujours un très bon service, merci

Stephane Gélineau

(Translated) Good welcome good service (Original) Bonne accueil bon service

Jean francois Bedatd

(Translated) Excellent dealer I recommend it to everyone..excellent service and sale (Original) Excellent concessionnaire je vous le recommande à tous..excellent service et vente

Michael L. Racine

Great place. Great team. I had an amazing experience.

Pascal Duquette

(Translated) Impeccable service! A1 waiting room ... I recommend to anyone! (Original) Service impeccable! Salle d'attente A1... Je recommande a quiconque!

Amal Al ali

(Translated) There are many beautiful cars (Original) يوجد العديد من السيارات الجميلة

Benoit Desmarais

(Translated) Nice car good mechanical good price good service (Original) Belle voiture bonne mécanique bon prix bon service

France Blouin

(Translated) Wow very good good service (Original) Wow très bien bon service

Josée Sévigny

(Translated) Very good service, 1st time I went for an oil change and vehicle check. The gentleman with very courteous service and good advice. (Original) Très bon service, 1iere fois que j'allais pour un changement d'huile et vérification du véhicule. Le monsieur au service très courtois et de bon conseil.

Ted Tanner

Sales person was great... He worked really hard, successfully closing a deal with me on a new car. He was friendly, courteous and really knew his stuff. Unfortunately, the next day when I was enquiring about my delivery date, I was informed, at the request of the sales manager, I had to pay an extra $80 to have my winter tires transferred from my trade-in, only to do it again in a month. I felt this was unreasonable and asked if this charge could be absorbed, since I would be back in a month and I would be paying for changing to my summer tires anyways. The sales manager totally disagreed with this reasoning and was willing to cancel the deal if I refused to pay this $80 charge on the $40000 new vehicle... Talk about shooting a mosquito with a bazooka... I agreed to disagree, and cancelled the deal... If any business is that cheap and short-sighted, they don't deserve your business anyway. When I walked back into the dealership to get my deposit back, I spoke with the salesperson, who greeted me in his usual friendly manner, however, I got the cold shoulder from the manager, since no attempt was even made to explain his reasoning, as if though it didn't matter... This is not the place I would want do business with again. Attitude is everything! If you don't matter as a customer, you have to ask... What does matter if no one really cares? Honda is a great brand.... I'm sure there are other more deserving dealers who can do this brand justice. If you deal here, I hope your experience is better than mine.

Nathan McGeachy

Had an appointment to view a car, it was sold when I arrived. I have no issue with this however there was zero contact at all, so I drove 1.5 hours and wasted my time & money.

BERTRAND P

(Translated) My Chagnon Honda Granby experience. - Tuesday: My wife's visit to the dealership to buy two used vehicles, she comes out with two sales contracts in hand. - Wednesday: Day for us to make bank transfers. - Thursday 6:41 am my wife send an email to the seller to tell him that we will pass this Friday 3:30 pm to finalize the purchase. That same Thursday, my wife came to the dealership at 2:00 p.m. (after work) to finalize the cars earlier. And there he was told that one of the two cars was sold. In the end we went to Toyota and bought two cars, certainly used but for $ 22,000 anyway. And in addition they took back our old vehicle $ 1200 more than at Honda Chagnon. (Original) Mon expérience Chagnon Honda Granby. - Mardi: Visite de ma femme à la concession pour acheter deux véhicules d'occasion, elle en ressort avec deux contrats de vente en mains. - Mercredi: Journée pour nous afin de faire les virements bancaire. - Jeudi 6h41AM ma femme envois un courriel au vendeur pour lui indiquer que nous passerons ce vendredi 15h30 pour finaliser l'achat. Ce même jeudi, ma femme passe à la concession à 14h00 ( après son travail) pour finaliser plus tôt les autos. Et la on lui annonce qu'une des deux autos est vendu. Au final nous sommes allées chez Toyota et avons achetés deux autos certes usagés mais pour 22000$ quand même. Et en plus ils ont repris notre ancien véhicule 1200$ de plus que chez honda Chagnon.

eyad alnajjar

Bad dealership, they got me an appointment to buy a used car while they already had sold it . I drove 242 km for nothing, what a shame! Very bad people!

jos laplante

(Translated) Very good customer service (Original) Très bon service à la clientèle

Manon Gagnon

(Translated) Very poor customer service. No collaboration for lease transfer, after more than 3 days of waiting. I had to go to another Honda an hour from my home, who immediately proceeded with my transfer request. (Original) Très mauvais service à la clientèle. Aucune collaboration pour transfert de bail, après plus de 3 jours d’attente. J’ai dû aller dans un autre Honda à une heure de mon domicile , qui eux ont procédé immédiatement à ma demande de transfert .

Lamontagne André

(Translated) Granby It's always more pulpit than our city (Original) Granby C'est toujours plus chaires que notre ville

Luc Jodoin

(Translated) Horpair service (Original) Service horpair

Andre Melancon

(Translated) An excellent Honda dealership nothing less - A team and a family of experience for several years .... (Original) Une excellente concession Honda rien de moins - Une équipe et une famille d'expérience depuis plusieurs années....

Centre de Financement

(Translated) After sales service is extraordinary! (Original) Service après vente est extraordinaire !

A. Demers

(Translated) Nice place to buy a lemon. They did not tell me at the time of purchase that the used car I wanted had a transmission repair history and it's me who is caught with a problem car .. I put a fortune in it and the self still has problems (Original) Belle place pour acheter un citron. Ils m'ont pas dit au moment de l'achat que l'auto usagée que je voulais avait un historique de réparation de transmission et c'est moi qui est pris avec une voiture à problème .. j'ai mis une fortune dedans et l'auto à encore des problèmes

Martin

(Translated) I have been a regular customer for a few years and each time I have impeccable service and the mechanisms are super competent and fast thank you for the outstanding service. (Original) Je suis client régulier depuis quelques années et a chaque fois j'ai un service impeccable et les mécanismes sont super compétent et rapide merci pour le service hors pairs.