Reviews of Tri-Mac Toyota (Car Concessionaire)

Amber Hachey

Their customer service is second to none! I've been going here for 6 years and have never had a negative experience.

LansingC Small

I did a lot of looking on and off the Island ...checked and re-checked...well Mark at Tri-Mac was the best to deal with and we made a great deal on a new Rava4...Got the first service today...Sept 18 2017 and it and the car are just great...Best car I have got in years and will tell you they are the place to get your next car as well...We could not find any faults...Lansing from Sydney...

James Landry

Great service

Huy Nguyen

Second visit was not as great as the first time. The service advisor didn't even attempt to say my name. That made me feel underappreciated. Also informed me that service would be around 30 mins but in fact, it took 1 hour and 20mins but gave me no updates during my wait. There was no Technician's name or signature on my report. They also didn't insert a sticker on my windshield reminding for the next maintenance like the last visit. Small details like these are what would bring your customers back. I miss my previous advisor, Nicole.

Pepper Bucket Peppers

Great place to buy a vehicle.

Pepper Bucket Peppers

Great place to buy a vehicle.

Fred Corkum

I have been a loyal Tri-mac Toyota customer for over ten years. I've found their service to be excellent and their sales staff helpful but not aggressive. I'll continue to buy from them and have recommended them to friends and family.

Chad Landry

Good staff...good workers and the Bruce, on of the sales representatives is very easy to work with.

Kimberly Yarnell

Larry, Sam and the team at TriMac saved our vacation! Our car broke down while we were vacationing on Cape Breton Island, and the part that required replacement is not sold in Canada. Larry and team went above and beyond to help us get our vehicle repaired, to the point of loaning us a car so we could continue our holiday, driving to Truro to pick up the part once it arrived in the country, and staying late on a holiday weekend to finish the job. Fantastic service from wonderful folks.

Shelby Boudreau

Excellent customer service!

Rocky Babin

Great service and staff!

Tai Lam

Great service and staffs. We're from Ontario and were doing a 2 week east coast road trip. About half way through when we got to Cape Breton our transmission started acting up. This rendered the car undriveable, especially having to pull a trailer on the hilly roads of Nova Scotia. Replacing our transmission was a big job and required parts to be ordered in. We were stranded thousands of kilometres away from home. Fortunately, we found Tri-Mac Toyota. They helped us find a campground to stay and pulled our trailer there for us. They got us a loaner car use and explore the island. Most importantly, they got our car fixed in time to get us home safely. So thank you Tri-mac staffs. Special thanks to Lisa and Larry.

Andrew White

Better service then anchor motors by far.

Jack Brideau

Excellent customer service.Friendly prompt, professional staff

Tristan Smith

Really great team here, cannot reccomend them highly enough

David Dunford

My mom told me ... If you don't have something nice to say then don't say anything...

Robert Bonnar

Bruce Lee great to deal with.

florence borden

Great

Olivia DeCoste

My family has always dealt with this dealership because of the great service. I have never had any issues with Tri-Mac until recently. I was told at one of my previous services that my brake pads were waring and they were going to have to be changed before getting it inspected in September. Because I do not live in the area it was easier for me to get another technician to change them so I did. When the technician changed them he noticed that they were still measuring at 60% and would have gotten another year out of them. My father took my car down to get the inspection done and he mentioned it to them. They said there was no record indicating that they had to be changed before inspection even though that is what I was told so they wouldn’t do anything about it. Why would someone fork out over $200 to get something replaced that didn’t need to be!!

Gregory MacLean

These guys are the BEST

Richard Woodland

Good dealers .

LISA DAVID

Excellent service department!

bernadette pace

Couldn't have asked for better service. Bruce Lee at Tri Mac Toyota made this decision so much easier and was friendly, professional and knowledge. Thank you for your patience answering all my questions.

Tabinda Khan

Bruce Lee is such a great dealer. Efficient and great hospitality. We absolutely reccomend this location.

Greg Fougere

Great service