Reviews of MacDonald Kia (Car Concessionaire)

Spencer Maclellan

very excellent service

Alberta Back Road

Fantastic experience here. Everything was straight forward, to the point, no messing around. The discussed prices were the bottom line prices, no hidden costs or fee’s. They didn’t try to sell me everything under the sun, worked with me on the vehicle I wanted, did great on my trade, and were very friendly and professional. I highly recommend getting a vehicle here. Go see Adam, he was great. Thanks again McDonald Kia!

Nick Burke

sold me a van that is known to be bad too tow with that had the tow hitch removed and failed to replace the bolts in the crash bar had van inspected and finally found my 2 year rattle i couldn't find

oo Oo

Great peep. The little sweety in service is a doll.. awesome service...very happy

Draygon Wulf

Tremendous dealership with an amazing staff

Rosanne Mcpherson

First time having our truck detailed. I have to say they did an amazing job. My truck sparkles. Cleaned inside and out. I will be back.

Eric Middleton

Never had a service done there but the folks I ran into while looking for a filter were fantastic.

Neil MacCandless

Very satisfied and helpful

Jonathan MacDonald

Long story short: they falsely and knowingly tried to charge us $300 to replace our <2 year old battery. The details are below. We took our 2013 Kia Sportage in for an error in the transmission. Long story short, the fix was under warranty but they also detected that the battery voltage was low and needed replacing. $300 for new battery and installation. It's worth noting, at this point, that we had replaced the battery less than 2 years prior. We requested the old battery when picking up the car, and after checking the voltage with 2 other credible sources, there was nothing wrong with the battery. We took it back to get a refund and battery replaced. This isn't the only exchange that left a bad taste in our mouth, however this alone is more than enough for a half-star rating. Unfortunately, we didn't get the names of people dealt with, however Robert Rutledge was on the receipt. That being said, as with our two other experiences, no body we spoke with was reliable or honest at this location. As soon as our warranty is up we are staying as far away from a MacDonald Kia as possible and emphatically suggest that you follow suit. We were planning on getting a Rio, however that's out of the picture if we need to deal with MacDonald's.

Caleb Estrada

My experience at MacDonald KIA today was 100% positive . Thanks Bob and Sam! See you in the fall.

Satish Varadha

Reasonable prices. I get most of the stuff I want including indian spices.

Bruce Johnson

Absolutely THE best auto service department I have ever dealt with . Very accommodating and friendly staff .

beaton57

Good service bit.pricey for an. oil change for syntactic oil

Amar Anwar

Pathetic. You would hardly see such a bunch of non professionals. I calculated the price of a Kia car through "Build and Price" feathure ( including taxes , freight charges and all other fees). The Salesman took 3 hours to calculate the price and financing option of the same car with all other options the same and suprising, there was $2100 difference in price with the same financing options and other adds on. No explanation was given except "financing and service charges". What I noticed (maybe I am wrong) is that either they have already met their monthly sales target and wanted us to buy next month or they think that the buyer doesn't know basic finance (which I do) so just tell them anything or any number. My sincere suggestion: avoid them at all . I would never like to visit Kia Sydney maybe elsewhere.

Nick Morrison

The staff make all the difference. They are all very friendly and accomodating. Go see for yourself.

Sree Venkatesh

Really love their spirit to help us.

Stacey Creech

Called in today to come in and test drive a Kia Niro. We were ready to buy. Told them we were a 2 hour drive away and wanted to see it and possibly 2 other cars. We arrived and they didn't even have one on the lot. Said it was 'just sold.' It really wasn't that hard to tell me you didn't have one, I could have come another day when you did. Instead you lost a sale.

Teh Own3r

Too much hassle and not enough transparency between staff and customers. Ended up buying car from another dealer

Marcus Matzick

Friendly staff and the free coffee is good

Rob Brown

Love my soul

Lance Dragonite

If your at all unsure of how to service your car they will take advantage of that and try to upsell you unnecissarily AVOID AT ALL COSTS

Ryan Posivy

Always friendly and quick service, in and out in minutes.

Butch Serroul

Good service

Brenda Lavandier

Excellent service and friendly folks!

Perry Dennis

Great deal, new sales rep was very good After sale we'll see Thank you

John M

Service was great.

t verge

Good customer service.

frank aucoin

Quite happy with the experience good bunch of people

Robert Agnew

Excellent service ,fast and reasonably priced

Linda Harris

Best service on the island hands down. Honest and friendly!

blair tobin

would not recommend this company. they tried to fleece us out of money by claiming we needed a new part for an inspection sticker. after taking the vehicle to two different mechanics we were assured there was absolutely nothing wrong with the car. scum

glen campbell

Greasy place rip u off every chance they get

Angus Wilson

Great staff

Paul MacDonald

Very prompt friendly staff, and Adam Hynes was very informative and knowledgeable ,courteous and made the sales experience go as smooth as possible .

Harold M

great service, the job is always done right the first time.

Vince Costey

AWESOME AWESOME CUSTOMER RELATIONS THANKS ADAM SHIBINETTE ???? ????

Thomas Mackay

Awesome service, friendly people.

Steven Bell

Excellent service !

Jolene Keigan

Worst company I've ever bought a car from. They are as slimy as ppl say....run the other way!!

Colin Smith

Best

Sharon Burns

It was excellent

Sonu Kumar

They have good collections of used cars

Christopher Nagel

Horrendous customer service. Purchased a vehicle cash and have received ZERO customer service since. Whenever they say “we’ll call you when your license plate comes in” or “we’ll call you when your part comes in,” they never follow through. I always have to drop in to the dealership to ask what’s going on… The vehicle that I purchased was used (33,000 km). After 3 days, the left front tire separated and went flat. After going back and forth with the salesman for a few days, they replaced the tire. The problem is that they replaced it with a tire that has substantially deeper tread than the other 3. Driving an AWD vehicle with a mismatched tire damages the drivetrain. When I brought that up, the salesman said “the shop says it will be fine.” I regret buying a vehicle from these people and recommend that nobody else does! Would give 0 stars if it was an option.