Here you will see all the opinions of real people who are purchasing the services and products of Costco Wholesale (Car Concessionaire) around Glace Bay territory (Canada).
Currently the firm has a score of 4.2 stars out of 5 and this score has been based on 127 reviews.
You may have noticed that it has an average rating is very good, and it is founded on a very large number of opinions, so we may say that the rating is very credible. If many people have bothered to leave their feddback when they are pleased, is that it works.
As you know, we don't usually bother to give evaluations when they are positive and we usually do it only if we have had a problem or incidence...
This Car Concessionaire is classified in the category of Warehouse store.
This Costco is the by far the worst Costco in the Montréal area especially the products I recommend going to another Costco
Always busy, but if you need a lot, that's the place
Used to be my first choice for shopping. Over priced items.. Prices keep changing.. BE AWARE
They have this covid business down to a fine art. They are keeping everything together, and I gotta say its a more enjoyable experience with less crowds
Costco is the best place to buy groceries. The products line-up are great , superb pricing and staff are polite .
Terrible customer service, staff treat customers very poorly. Cancelled membership after last shopping experience.
Other than long lines , costco is the best
Always crowded. Even for parking places or shopping carts. Also because of the metro location, it tailors towards budget conscious shoppers. I suggest to explore Costco in outskirts of the city.
Find Great deals for some great quality items
Costco is a great place to get bulk groceries. They have a wide variety of different foods and home supplies. The food court is always amazing and very inexpensive!
Great Costco but hate how busy it is. Definitely could use another Costco.
Mostly cheaper than your average retailer, but you usually buy more than you need due to packaging size. So if you need a bottle of Ketchup, forget it! Warranty, however, is the best out there!
Good deals! The online thing is that its website says an schedule, Google says another. I went on Sundays and they opened 30 minutes after what their website says
Check your bill receipts , often make mistakes on items on scanning. Example I had two cases of beer of 24 and scanned three on my receipt.
You need a membership to enter the store. There is a yearly fee for the membership but it is great to have it. Store has a great return policy so u can shop freely knowing if the quality is not good u can get your money back. Products usually change by the season so there is usually something new in the store every few months
Smaller store in comparison with other branch, good staff
Good stuff but not enough gluten free products! Please guys, some more effort because we're existing and want to eat good products from your store! Hint: European products might be a good choice!
We were here with our family. I liked everything
Since 2007, I'm member with them. In the beginning they had quality products comparatively now. It is remarkable, now a days any product that was profitable for clients, COSTCO discontinue that. For example, Nutiva coconut oil, Mr. Noodles 24 pks., fresh trout fish, some sort of cheese, Salon olive oil, frozen daugh of chocolatine, probiotic yogurt etc. They are trying fill their shelf with cheap products. The procurement department must keep this social ethic in their consideration.
Costco means one thing: safety in most things
Good to buy bulk for better prices. I wish they would try to bring a bigger variety of items. That’s the only thing
Lots of people waiting in line.. store is crowdy.
Great place to buy food for the many many people in my family
wow great place for bulk items, make sure to pick items when available, some items are not available every day, it comes and goes... take the Premium card you can definitely get the pay back.. last year i purchased only groceries, even i got 140 CAD payback
A zoo on the weekend. Especially this location. Bad parking layout to start. Did not find the usuals that I went for. Changed packaging, brand kinds, etc. Disappointing. Will stick to the 440 one
Was there doing a delivery. Everyone there was friendly.
Too crowded and the space to park is scarce
As usual a stretchy line of items were again missing.
I had a hard time finding some food even with the help of Costco employees, I spent my time going back and forth rechecking the aisles. I just gave up and went to the checkout and came home!
Friday between 230- 330 pm. REALLY busy! Staff is good though! They move people through quite quickly; so I gave a 5 stars.
Very well organized for safe shopping.
Like the location, but HATEHATEHATE the the fact that Costco customers park in the Reno-Depot parkibg lot and as such take valuable parking at Reno-Depot instead of parking in the just as expansive parking lot of Costco itself when they are shopping there to begin with. Also those Costco shoppers significantly slow down the intersection between the 2 establishments as the criss-cross the 2 location's parking lots coming to and from Costco from the Reno-Depot parking lot. Rant over. Phew!
It’s Costco. Who doesn’t love it!
Feed 4 people till they explode for $36 and the food is pretty good. Restaurant is awesome when you feeling like a cheap a$$!
Customer return counter, must be the most piss off people in the world. I think the money gets out of there bank account, when they do returns cause they never smile, are rude. Not customer friendly at all.
Costco gets a bum wrap a lot of the time but I enjoy shopping there. Selection is amazing and staff is very friendly and efficient. Best return policy on the market too!
I love the way it works but I don’t know if you have to be in a position for the first time
It's Costco. Parking lot a nightmare
Perfect place to shop for grocery and other stuff
You always buy more than what's in your shopping list...
Good place to shop for a larger family or a business, just difficult to get in and out.
All good. Parking is a headache. Lol
I renewed by Cosco card, so I can still get my $1:50 hot dog and drink.
Who doesn't like Costco, great prices if you know what you're shopping for, quality of meat is fantastic, selection is great, can't wait for the new one to open, gas bar, hopefully lower gas prices here
It is your regular Costco with less than the usual selection of items strangely. Executives are a mixed bag, new to Costco will definitely face an issue with the service. If you are already a Costco member you are good to go. Aisles definitely need some makeover as most of them are poorly arranged. In-store collection of most items available online are not seen in this store.
Its a costco, the usual. The parking lot is a nightmare. Terrible.
Way to busy of a place. Kelowna needs a second store not just build a replacement. Gas station to come. This will bring some competition for the high price of the Okanagan.
Great Store to shop at and Save...
Costco is always so packed, it's always unpleasant... but compared other Costcos, like in Anjou, it's very well managed in terms of controlling traffic inside, and in the waiting line outside. Employees remain pleasant and efficient, despite the stress and currents conditions
Friendly staff, great services, however you need to come in the beginning of a week as there is always busy in the weekend, therefore it is difficult to find a parking place here.
Great deals
Good for bulk items but often too crowded. Lines at the cash seem to never end and sometimes make you regret shopping there...
I enjoy shopping at this costco, but it bothers me that they don't have any protocol for handling raw meats. Plenty of customers forget to place their raw meats in plastic bags and when I see the cashiers handling that stuff, it always concerns me. There should at least be a roll of extra bags and hand sanitizer for each cashier station to prevent cross-contamination and possibly spreading stuff like Salmonellas, E coli, Listeria, Shigella and Staphylococcus A.
Good stuffs at wholesale rate. When you go shopping in Costco you shop BIG!
THEY DON'T HAVE EVERYTHING LIKE IN USA
Nice service but I didn't find all my stuff
Great quality and prices. Always accepts returns. Can't imagine Kelowna without it. They have been on top of COVID since Day #1.
I was thoroughly impressed that there was a large amount of extra stuff in the aisles! Everything was stocked fantastic!
Despite lockdown everything good
Busy place almost all day long, every day. May be quieter early in the morning. Staff is busy and not always available. Some fellow clients can be rude pushing their charts on you. However line up for the cashiers doesn't take that long.
One of the only remaining companies that care about both their customers, and employees. Fantastic place to shop, and I'm always happy to support them.
Kelowna has low stock! Couldn't get our normal staples! Still a good place to buy in bulk!
Good place for shopping
Ever since covid, Costco associates in Kelowna chase you aggressively around the store to force wearing masks instead of giving professional pleasant customer service. Will not support. End of membership.
Clean, convenient, close to the office.
This place is a zoo on the weekends. The parking lot is nuts. You need to remove the poles that block traffic which will allow TRAFFIC TO FLOW! You can then save on paying "security" outside that tries to direct traffic in a terrible way.
Love my organic produce and prices!!
I love Costco but whoever devised the parking lot setup at this location needs their head examined. Crazy to get in and even more nuts to get out. They have an entry lane on l'acadie that is never used that should be used as an exit.
Great place and customer service is 100%
Very good service nice price
Great staff. Lineups can be a pain. Hassle free returns makes Costco the first and foremost choice for buying ANYTHING!
The overall quality of this Costco is great. The price is okay and the staff at that place is very friendly. There is a lot of parking places and the items they’re selling are in good quality.
NEVER ORDER ONLINE no customer service, no problem resolution.....they don’t care about your customer experience
So good to have the quick check out line when I don't have a basketfull. Would like more organic fruit and vegetables.
Nice place, been here almost every week.
Who doesn't love Costco! They gave me a private spot to nurse my baby in an office. They could do with an improvement on that end... People needed to pass through while I was nursing and the space was crowded with stuff and was lacking basics like a changing table. A bit behind the times but I was happy I didn't have to nurse on the toilet or run back to my car.
Best deal in town for eggs milk and bar b q chickens
I had a wonderful experience today..... Specially the fact that there was fewer people today, as I suspect Super Bowl had something to do with it. :)
What is going on with the bike racks access? Sylvia accosted me to move my bike because it's allegedly for employees only even though there are two empty racks, and then said it was too close to the emergency exit. Both things can't be true at the same time. If you're worried about the emergency exit maybe don't put a shed, a gate and a dumpster there too. How about you just move them to a place accessible for customers?
Awful experience. It was my first time in a Costco. My wife had recently subscribed and sent me off to Costco with her card and told me to get some diapers for our kids. Everything started out okay. I was tempted to purchase more than just diapers I spent about 30mins shopping around and arrived at the register with a full cart. I handed our card to the cashier and was told that I couldn't buy what I selected because I was not the person on the card. I tried to explain that I was the husband of the person on the card and even showed a picture of my wife. They weren't having it. I was told I could get my own card for an additional $55. I was stressed. I didn't want to have to sign up when my wife had already done so. I left frustrated, having wasted my precious time. I have a very busy schedule and I cherish the little time that I get to spend with my kids. I found that the rigid attitude and policy of this company to be a huge turn off and a major inconvenience. It seems that they are more geared to compliance rather than customer service. There has to be a better way.
Sometimes vey good prices esp. If you need sth in large amounts
Well maintained Costco , around 20 counters for billing. Lots of parking spaces available. Food counter, tire centre, pharmacy. Clean rest rooms. A definite place for weekend shopping.
Store cooked chicken ????tasteless. Worst I gave ever tasted. Well done for the distinction. PS I am a Costco fan usually.
I am commenting on the Costco in St-Laurent. That was a nightmare. Forget about parking place, that is something usual at any Costco. I mean the unbelievable number of customers INSIDE. That was hell to pass your cart towards whatever you were looking for - forget about browsing the merchandise, you could not pass through - and when there, there was a line for that whatever! And getting to the cashier? Oh. My. G_d. The line to get in line (!) was already LONG. It took me 45 minutes to pay... Other than that? I love Costco for the merchandise, pricing and especially the quality of the merchandise. Be it named or the famous house product, Kirkland. So, if you can cope with the human masses, it's ok. If not, get in your car and drive to the Laval or Boisbriand store. Even if it is a little further away, the number of customers on square feet is waaaaay less than at the St-Laurent site.
I go in with a list and get out, the biggest encumberance to me visiting more often are the food sample stations that block the aisles, they keep me away! Fortunately, they've helped me find the same or better pricing elswhere so I can avoid Costco even longer. The check out lines can be shear agony, just another reason not to go.
Very good
It's good for whatever you need to buy it
I was a member, but then had to pause membership, renewed and bam! Working next day. You can't beat their prices for cheeses, salami type meats and especially walnuts! Better than bulk barn and Amazon.
Its great place one can buy everything and anything
Busy which is to be expected. You will find standard Costco items here though.
I found the customer treatment by certain workers a bit rude. I have the executive membership and for my wife to have the other card as an additional one, they demanded an address with her name, most of the payments are in my name and they demanded that her name on the bills, which at the time I did not have. i went there to buy not to ask for free things, this person who attended me seems that she does not like his work! she should find another or change her way of attending. on the other hand, everything is excellent and although there are too many people on weekends, the lines move fast, it is advisable to go shopping on weekdays when there are fewer people.
Good stock and always leave with more than intended
Bit of a lengthy lineup but it went pretty quickly. Nice and spacious in the store - not crowded. Garden center is wonderful!
Could have a 5 star if parking wasn't so difficult
Good place to buy a lot of thinks but customer treatment is horrible at the cash.
Clean location. Has lots of product but seems like a bit smaller of a costco than others I have been to. Lost my costco card so I had to go to customer service for a new one and the guy who served me was very nice, efficient and helpful. After there I went to pick up the 2 items I came for without a cart so I didn't have to go back outside to get in store. As I was walking of course found other items I wanted. I was asking for directions to the KCups because they weren't with the coffee section. The ladies tried finding me a cart but couldn't so I moved on and luckily found one right away and got the million items I didn't need because the 2 items I came for! ???? live the life of Costco I guess.
Not bad
A decade ago I never thought I'd be giving so many stars to a big supermarket like Costco. But over the years, I found they made real efforts to offer good quality products. I love that they sell organic and now "without traces of pesticides" products. At one point they even had organic meat but haven't seen it recently. Maybe because I don't buy meat anymore ;-). Even in their cleaning products, we can find environmental friendly. I love that they use boxes of sold products to carry our purchases instead of plastic bags. The reason why I am not giving 5 stars is that I wish they made a bigger effort to reduce wrapping of some products. Not all products need to be individually wrapped when they are already wrapped together. Oh and it would be nice of they had smaller sizes for clothing. Smalls often feel more like a medium and extra-smalls are rarely available.
Very confusing with their system due to the whole "covid" thing. We have to have a cart to just "keep distance" is the most stupidest thing ????????♀️ cause it doesn't actually help, plus just as long as people wear masks and don't touch anyone (without permission) we are fine. OTHER THE THAT!! I loved being at Costco again, I don't go very often but I love their self checkout, they scan and bag all of your groceries for you :) it's nice~ thank you. All your EXTRA safety measures are VERY unnecessary! Thanks costco
What a beautiful place ! (kidding) I need to go to 3 different Costco location to get what I'm looking for. This is one of them. I like it because it is near a whole bunch of other shops and restaurants. It doesn't have gas, yet. Their parking lot is not worse or better than any other one, in fact I like it better, I always find a really close space in the first 2 rows. They have organic swiss cheese! Too bad that there not much more organic products to choose from, but I still get eggs, honey, bread, coffee, cheese, pasta, sauce, mac & cheese, frozen fruits, frozen vegetables, etc... all organic and MUCH cheaper than anywhere else! Definitely worth the membership cost. You might like the ethnic diversity of people that shop here. All they need is a landing area on the roof for my helicopter.
Some great prices and good selection. Glad they are carrying more and more organic items. REALLY WISH THEY WOULD LEAVE OZIE BITES IN ONE PLACE instead of moving then around constantly.
It can be very busy with a long lineup, but still one of those places I regularly visit.
Costco every thing you need for family and friends
Lacks a lot of items I usually find in Laval store as my 6% cheese for example and cauliflower and cheese ravioli .so crowded better go early if you want to get frozen food.
Good prices ????
The worst Costco somebody could go. It is the jungle the zoo or considered the ghetto. Rudeness 101 employees got sworn never to shop there anymore
Go early when store is open No lomg waiting to pay Just that the self service section was not opened for use It would been better to pick Self service or cashier service
I was in this store I want to phone dead some stuff OK I want to buy something there is not any people for help supposed to be livid some people for help customer help there’s not anybody here in this store that service
It's a Costco. Big store and with many humans. Especially on weekends. It's less busy during the weekdays. Occasionally, there's some good cheeses for much less than other grocery stores. They also rotate their seasonal clothing a whole season ahead. All in all, you come here when you want to stack your fridge for a few months ahead.
Always find some interesting things at Costco. We always walk out with more, great quality though . love the clothes, good and options
My common monthly shopping happens here ! sometimes it’s hard to find the things cause they usually change the place of things, if there is something like bords mentioning what items are available in the isle that would be awmse
As expected, nice and warm service
Best grocery destination. The only drawback is they often stop selling a favourite item without an explanation nor indication if the item is temporarily out of stock or discontinued. Most items are in bulk quantities and not necessarily the best bargain. They also do not have an organic section and labels are often lacking in this sort of details.
For the most part this store is great. Sometimes they are out of stock of items that are necessities which is quite frustrating. But for the most part they have stock, great staff, and are very helpful!
Just love to shop here at Costco,it's fun
Its Costco, it great for what you need, but bad location and the busiest in BC, good luck with parking
Misplaced an item worth $53.00 (razors) Administrative staff went above and beyond, found them in a cart, wow great service!
It was a relatively slow day. Gone through the checkout quick. Staffs were friendly. Disappointed that deep fryer at the food court was out of commission, no chicken wings. I was so looking forward to the wings!
Great place to shop, you will find everything you need at Costco. Great prices, good quality. However make yourself a list of what you need when you go there and stick to it, if not you will spend your weekly paycheck every time you go there.
Kelowna' only Costco is always busy but very well run. Parking is the worst part of the experience. Once you get inside, the place is clean and well stocked and the employees are helpful and friendly.
I ordered a washing machine online and scheduled the first available delivery date - about 8 days later. When the washer was being delivered, the driver saw it had a big dent and told me they will get me another one and left with it. Now I am emailed the machine is available, but guess what - the earliest available delivery is in 10 days. Poor service on their part - they should give rush delivery when there was already a problem and they had to take the appliance back.
Fast run in and out under an hour , dinner time less crowded
Good price
My almost once a week go to place!
The price of pharmacy stuffs at this branch is much cheaper than other pharmacies in the town
Very bad - one employee refused to speak English!!! To be fair, it has been a great place in last two years since I moved to this area. Everything just changed today - I was in the flower section asking a Costco employee names Natalie if they have a soil and where it is. She refused to answer me in English. Then I said “sorry I don’t speak French” with a smile. All the sudden she was annoyed and answered loudly that “I don’t speak French and we are in Quebec.!” I was stunned by that. She was so loud that other customers also heard it and two came up to confront her saying “we are in Canada and you have a Canadian passport!”. How ridiculous was it!!! I spoke to the branch manager Brian to see how this goes but I will surely report it to Costco Canada HQ as well until they resolve this issue properly!!!!!
I like Costco but not the Marché Central location. this place is terrible...at the pharmacy the lady made me wait and asked me all kinds of questions only to tell me later that they don't have the medicine in stock.she tells me "I just ordered it come tomorrow" it was an over the counter medicine on top of it. the place is over crowded especially during lunch hours and cashiers are slow ,you end up wasting a lot of time.
You know, Costco. Crowded as it can be, but you can save some good money by going there.
Best place for the family for groceries and monthly shopping: their sizes are a bit big so it will be hard for the weekly shopping; prices are not comparable.
They have the basic stuff. Don't have any pre prepared meats. Friendly staff
Best price. Unfortunately without Costco gas station. But there is a good Costco pharmacy inside.
Very nice experience recommended
Definitely check prices before you go and its kind of a zoo right now. Not the best deals in town. For example: Chosen Foods Avocado Oil is cheaper at Walmart. The sale items usually can't be beat anywhere though.
Very good
Thanks to Victor, one of the food service employees for his kindness today!
It's much busier here than it used to be. Social distancing is very difficult now. The staff are helpful, but it's almost as crowded as it was before the pandemic. There's a limit of one purchase of toilet paper and hand soap. Rationing is still in effect.
Great experience shopping will the family.
Products are not as good as other Costco, always with recent expiry dates
I wanted to buy some gum but they only sell it by the pallet. That's a lot of chewing.
Being a long time customer of the Costco on l'Acadie; I finally give up. The workers are amazing but the organization and wait time to pay wether it's the holidays or not is ridiculous. The place needs to be reorganized or relocated because it is very dysfunctional when you have to pay. And what happened tonight was absolutely appalling being refused at the food court because it was closing. What made the situation worse was being told that all the food that was on display was going to be thrown in the garbage. In this day in age food should not be thrown in the garbage with people starving ????
Some great prices for bags of lemons & limes!! Grapefruits from Israel!
I loved shopping at Costco. But with the new mask restrictions they won't let me in anymore. Super disappointed how they make their own rules and won't accept mask exemption. Shame on you! I can no longer support you. This is against our freedom and rights.
I hadn't been there since the pandemic hit. Same same but lot of hand sanitizers around...I hadn't seen not one little sample to try...are those coming back one day?! I was also missing that Costcodog; they are still delicious. BUT the pain when u notice too late the guy gave u zillion lil ketchup bags but just 1 tiny relish that dog needed more relish clearly
I was not impressed when I walked inside the store to let the greeter know that a customer left their lights on in the car. I asked if someone could at least page the store with details of the car and licence plate to counter and simply tell him that his lights were left one. The greater had no care in the world. COSTCO gets VERY busy and to have someone stuck in their parking lot of their battery died to get a jump start would not be an ideal situation. Luckily I found the customer as I recognized him as he parked beside me. I told him about the lights and to shut them off.
Service is really bad in some locations. Cashier talk personal life to each other. Show no respect to their customers. Some of them are very rude.
Located near a few malls in the area, a copy of most other costco branches, it has gas station, pharmacy, photo center, tire center
This Costco is a mess just one big huge mess. People act like there’s a famine everyday. The employees are impatient too but of course there’s so much stuff at this place better than Walmart. Food at the restaurant is good too. I’d like to see the samples come back some time soon though.
The store was proactive. Limited number of customers at any one time, cleaned cart handles and wiped customers’ hands. Clerks wore ‘latex’ gloves, and now CostCo has early hours for over 70 years of age customers.
At Costco everything comes in bulk Lol, Also exceptional customer service.
Amazing service, returns fast. Queues faster. Just try coming on times where the stores aren't very busy.
Excellent place to shop with entire family....very clean and tidy..
Costco what's can you say there products and return policy is fantastic
Costco is the best but allways there is busy
????
Costco is the city slicker's version of a souk. Here everything is either big or bigger. Within minutes of pushing their oversized carts the consumerist junkies who call this place home lose all sense of direction as they tackle indoor traffic jams and feed a frenzied lust for spending money. Sprinkled throughout, tasting stands feed your tastebuds with delicious treats, sharpening your appetite to feverish heights. Leaving this cave of wonders brings you that bittersweet sense of satiety sprinkled with soon forgotten guilt at once again having overspent your budget. But look at how so much you got at such an incredible price! Highly recommend if only for the experience of humble sybaritic contentment.
They have really improved my shopping experience by making it so you can get at the middle checkouts. Still could use more checkouts and I hope to see them in the new store. Not enough parking spots often. Know your prices not everything is a deal. Love food samples as I don't care for some of it. Worth trying if I love the sample. No automated checkouts here.
Always fresh and great services!
Store was the usual Costco, stock all moved around. It was the customers that were rude and pushy
Love me some Costco. Felt pretty normal for a Costco site, everyone is friendly if you are friendly, and you can't beat Costco deals. Super busy at this location though, even in covid.
Is there an option where staff members stop promoting us executive membership card. I enjoy loosing money. No means no, but they keep insisting, and always waste my time. If there is no option, i am going to cancel my membership today.
I'm normally not one to leave a bad review however I feel like people need to know about their tire department before deciding to purchase or take an appointment at this particular Costco. It's my first time purchasing tires from them and getting installed here, we booked an appointment, waited 3 hours for the whole procedure to be done. They removed the tires from my car then 2 hours into the waiting time, tell me that they are unable to find my tires. They spend a good 20 minutes trying to locate them in the store, they tell me that they had given it to another client by mistake and in return will give me theirs. I ended up waiting a 3 hours on appointment for a tire and oil change. The person in charge of my car was in a hurry and just quickly told me to come back after 40km to make sure my tires are working well, i was unable to come back the second time around so my mother goes for me. After the tire and oil change, my car has been making strange and loud noises so we ask the person to take a look at it. They make my mom (mind you, my mother is 64 years old) wait another 3 hours, just to tell her that they are busy and will not be able to serve her. I understand that we went during a busy season however I'm utterly speechless, we are paying customers, we spent quite a bit on the tires and their installation fee and they are unable to provide us with anything. They did not even check if my tires were okay, they just sent me mother home. Please reconsider before going to get your tires from here.
Cosco has been good in having product but would appreciate a little more help in the isles and more staff on hand to answer questions that are not just a pssing attendent on the fly
Excellent
So Thursday May 28th I go to Costco early because of the virus and I WFH. I get there and I'm told sorry sir 60+ patrons only. I drove 30 mins to get there and I was not particularly happy about it. I can understand this, but does not mean I was happy. So today I go to their updates for Costco to get more information and wow it's all in French. Thank You for additional BS that a lot of English people that live here have to endure.
Gotta love Costco..I bought some prescription eyeglasses there and had a problem with them. I was expecting them to send them away and I'd have to wait a week or so to get them back. To my delight they fixed them while I shopped and had them repaired and ready by the time I finished. No charge.
Always very busy and not organized
When it is super busy, it is SUPER busy... Be prepared to queue for the cashier for a long time! Otherwise a pretty standard Costco experience. No gas station on this location so that makes it less desirable.
Normally I enjoy shopping at Costco, the experience has its pros and cons and I was always able to find an excuse, but this time was a different story. Costco sells raw meat in large packages and normally we add few nylon bags so we can divide it into portions, imagine buying 7 pounds of meat without dividing it to many small portions. This was the case for the past few years. Today, all of the sudden Costco realized that they have lots of "waste" when it comes to letting clients taking few extra less than 1 cent bags. At the Cash register, they took these bags and threw them away and I was told that they can't afford to let clients take extra bags. The hypocrisy is that every thing at Costco is over packaged with nylon, plastic, lining, foil and cardboard... etc. Not to mention large transportation boxes and containers and this is not a problem for them, but taking few extra nylon bags is a "waste". From now on, and hear this Costco, you'll be the last place I shop at, watch my bill decline from 12k$ last year to pennies.
Great warehouse but too crowded on weekends..and you find better deals than on costco’s website
Love Costco
What I like about every costco is the free food samples! Items are rarely out stock.. this place is often crowded especially on weekends however they do have a huge parking lot.. the checkout duration was reasonable.. the staff were very friendly.. the food quality was good and fresh..
Fruits is not upto the mark
Best customer service, all you need at the same place and good price too
For several years now, I didn't have any serious issue with this store. 2 years warranty is a good deal when buying electronic stuff. No questions when you return any item.Big parking and near Reno depot if you need any home or construction items. If you find any item you like buy it immediately and don't rely on next time you may miss it.
Complete warehouse
One Of The Best Place For The Members To buy things On Affordable Prices.
We like to shop at this particular Costco. This Costco in kelowna is large enough to that the layout is easy to navigate around and to have different sections for specific items. For example, they have a drug and health section. Then there's your household clothes and items. There is a computer area. Then you have meat, cheese, a frozen food area. The staff overall are friendly, helpful, and willing to assist you with your questions. There is self check out and regular check outs. The self check-out are good for small orders. They have a tyre and mechanic on site. We get our car serviced here. #accessible #familyfriendly #wheelchairaccessible #bulkbuy
The best shopping place where you find everything with high quality and cheap prices
Classic Costco experience. A bit less organized than the one in Bridge though
Excellent selection and prices.
This store is clean and has everything expected, the reason for just three stars is because it's small compared to the location it is in. The parking is always almost full and the cart checkout line are long too creating frustrations among employees and clients sometimes. If they roll a pickup or delivery service, it would be an NPs booster for this store
Always have good service in store. Noticed lately the cashiers don't speak to us anymore in English. ????
Good place to buy your things from But you should have a membership card to be able to go shopping Otherwise you can’t enter the market Prices are very reasonable and good comparing to other store especially if you want to buy a big amounts I think they should improve there online services and website for better service
Costco is awesome! Super huge, decent prices, lots of food sampling stations in store. You can find a variety of things - from electronics, clothes, furniture, school supplies, and of course FOOD for days. There's also an indoor dining area with hot dogs, fries, and icecream.
Of all Costco locationsi have been to, this has to be the most crowded. Little wonder why they are looking at building a new one. The tire center deserves a 5 star rating (they honor their warranties) however when considering the line ups at the store entrance and the cashiers it wasn't the most positive Costco experience I've had. I went to Superstore, it was quicker.
Lines tend to be short at this location. Service seems quick and the store well-stocked and clean.
Have been to this Costco for 15+ years (as it’s close to my house) ! Always super extremely packed during weekends. Try to go during weekdays otherwise you’ll feel getting out from a war on weekends. Great product and return policy but below average customer service (especially those cashiers)
Just like any other Costco. However, VERY crowded and always difficult to find a parking spot!
Their return policy is great if you return the item in good condition
I'm in love with Costco since ever
Excellent service. Mostly everyone was wearing a mask. Looonnnnggg lineup for the Pharmacy, but it went rather quickly, considering. People were trying VERY hard to do the distance separation. If you need to just go to the Pharmacy, you just speak to the Controller and you go in. Still controlled entry but not too slow. Prices on masks are excellent at about .80 cents a mask. Good deal.
Cool. Nice service. Excellent workers. Always smiling. I recommend this place ????
Really good prices but sometimes you have to buy large quantities of some products like 5 deodorants or a box of cereal that I can't finish in a month
Good place for shopping in wholesale with some offers
Costco has the best product quality control and best pricing for quality products for a large store. I only gave four stars because of the long lineups at checkout.
Good quality products. Generally good prices. Above-average produce prices.
What to say about Costco! It's a great place to buy good meat at very good price and also if you need to buy big electronics! The only thing is that if you go there in the weekend, be ready to wait a bit at the cashier.
More than good
Well it was busy and I was waiting for awhile like 10 minutes to get my order and they just forgot about it. People who where coming in after me were get there stuff. But I finally got ticket off and then I got my order. So I will never go around 12 noon again.
Best for those who want to save more
Went in to deal with a few membership mistakes I made and was very fortunate to have Colleen help. Very personable, educational, and thorough. Thank you so much. I will definitely be returning based on amazing customer service.
Lack of payment options and forcing me to leave because I had no way to pay
Good prices, but it is so crowded
Difficulty to find parking. Shoppers with kids n carts and cars backing up are too close (a potential accident waiting to happen). Otherwise good shopping experience, excellent staff & prices.
We should recognize that Costco is on top. Always fresh products and good prices. For large families, I don't know something comparable.
Costco is Costco. Not always the best deals, but if you're feeding a large group, don't want to shop often, or don't want to go a bunch of places, they're the store to go to.
I like Costco, but have no love for the one at Marche Central. It's by far the most crowded one in Montreal, products on sale are often all sold out, and the parking lot is hell to get in and out of. Driving the extra few minutes to St-Jean or Bridge is well worth it.
Seniors only till 9am. Be there early or be prepared to wait. Good parking excellent staff.
All good but like every costco getting into the parking lot is a pain. No gas or propane here but otherwise well stocked
become very expensive????
Its Costco you always buy more than you expect and if you know your prices you can find great deals.
Very orderly, people were respectful for the most part, and the workers very helpful…and very busy.
Nice size store that never has enough parking spots. Conveniently located between 2 highways, Costco Kelowna is ready to offer its customers most of the products that other Costco from larger cities could. The waiting lines to get in are currently less than 2 minutes. Compared to 20 minutes (norm) last few months and 45 minutes (the longest) I waited to get in the store in January, 1- 2 minutes are nothing. Same goes with the lines for check-out. It used to be up to 30 minutes. Currently is about 5-10 minutes. I'd like to see one or two tables where customers could eat the ordered food. At this point is all "to go". I'd also like to see changes in customers contact through phone. It's been more than six months since I keep trying contacting the store (if I had a question about diferent products avsilability), but no one picked up the phone. It was inconvenient, as I had to personally go there, wait on the long waiting lines to get in and check for myself on a product or 2, and perhaps more people on the floor available to assist answering questions and helping people buy heavy items. Other than that, the store is clean, neat and could have the staff here is friendly. ????. Way to go, Costco
Good quality products. Always great deals
Quite a small store but a have a great selection of items. The staff is polite and helping.
Read ingredients! Or you end up with toe foooo
L'acadie.... One of the better stocked outlets..
Love this branch at le marche central..parking is big and all set up is great...plus great bulk shopping at gd prices.
Crowded as usual, you should definitely go early in the morning.
Always the cheapest.. Crazy at the weekend but they manage the cashiers smoothly.. Tip for the traffic and parking: park at McDonald's or Reno. Another tip: try eating fresh pizza at the entrance area ;)
The store attendant at the front entrance was very hard to communicate with. We had a gift card and needed instructions to process it. Unfortunately that person's English skills were limited.
Parking is horrible. Pro tip, go through the back and park on the side, avoid the disaster of trying to drive in the front with all the people walking and cars stopping for no reason.
Fresh fruits and vegetables, Christmas gifts
Good service ????
I'm so inlove to this Costco kelowna..never been to Costco like this before that we can play hockey because it's not so busy :) parking lot is the best because they never ran out of spot for u.
Worth the membership! Top quality products, and you save a lot on buying in bulk
Line up was short for once and the staff was helpful
If you like Costco shopping you will like this one since it is a clone of the newer ones. The parking lot is easier to navigate than some especially if you are towing an RV and need to gas up. Buying propane is typical Costco - wish you could pay at the pump instead of all the way back into the store but the price is right.
You can find everything and very low prices, you need a membership though to be able to enter. And also bring your own bags.
Kelowna Costco extremely busy. The cashiers were efficient and almost all tills open. Long line ups but they moved along rather quickly
I can't believe Costco hire such a rude person! We went there as a family but we wanted to split the bill. So we payed our part and passed our EXECUTIVE CARD to my brother. Suddenly the cashier with the rudest behavior ever, started calling her store manager about why we passed the card and its illegal!! Alright, is it illegal to use the same card for people who LIVE in a same apartment and they are family? EVEN if it's illegal(which is not), are you supposed to talk to your clients like we are in a prison and have criminal records? AFTER talking a lot with store manager, the accepted to sell to my brother, and the cashier told him you need to pay IN CACHE !!! I can't believe my eyes! we have Costco membership for 6 years and it was the first time having this problem!
I love costco
As busy as the store seems, Costco is fantastic at processing shoppers through the checkouts. The staff is very friendly and helpful and as much as I can dred a trip, it's almost always fast and efficient.
Nice place
Very well experience staff, I found very good place atmosphere. mostly stuff is very affordable, super recommended to others.
We went to Costco early afternoon, it was busy but not awfu.we had to park at the furthest part of the parking lot and had a ways to walk.proceeded into the store but forgot our masks they where great at giving us one instead of walking back to car. We got our couple items and proceeded into self serve lane, in and out fast. Love the self checkout.4 stars for parking.staff are friendly enough.
I've been to a ton of Costco's all over North America. Although they look the same, there are differences! This one is okay, but definitely not in the top 10 or even top 100. Washrooms are horrible, gross actually. I am sure the new one will have better ones once it is built. At least I hope so. Staff we okay, very grumpy compared to other locations which makes me sense the management here are not quite as in touch. A lady working the floor scrubber was incredibly amazing, so friendly and talkative. Made me sense a real feel of pride working here.
Some time crowded or very crowded... The people working there are always polite and patient regardless of affluence
Ok like the quick line
What can I say..... IT'S COSTCO!!
Clean but very busy lots of People .but everthing was in stock.
Costco discriminates against the disabled.
Busy place. Parking is tight and lineups inside are long. Staff do their best to move things along
Perfect place, quite crowded. Has everything and products are quite bulk.
Everybody LOVES Costco until to go through the checkout with your loss of things. I always go with a list but ALWAYS end up finding specials.
Who doesn't love Costco!
The self serve feature is the best!
In love
Crowdy place, too much people. Hard to find a parking Recommended only during week days
Worst Costco in Montreal. The parking is a disaster it's difficult to get in or out. The customer service area is slow and confusing. Honestly it's always an annoying experience shopping here. The other Costcos are better.
Quick and easy shopping experience, like all Costcos.
Good deals, almost everything for a house. Sport medicine have a pharmacy technician, they speak more then French, English and Spanish. Food to go and drink.
Good prices but we always end up buying a lot more than what we need (it's the whole concept of wholesale..) would be great if you can share with another family and/or if you have enough space for storage and/or if you have a big family...
Everything you want is here. The fries is so delicious, the croissant melts to your lips and the milk is fresh????????????
Costco Located at Rue Du Marche: Very different than other Costco Stores. Lousy Customer Service. We came to return our daughter's vacuum cleaner she got when she bought her house 2 months ago, we bought her a more expensive powerful vacuum as $600. Even though we had the receipt & the membership number they wouldn't take it back, and started finding excuses. The first employee at the customer service was helpful but his supervisor refused to authorise the transaction. He said we didn't have a receipt, he didn't know we had already shown it to the first guy. We showed him the online receipt as this was an online order. Then the next excuse he found was that we didn't have the same visa card. We asked to speak to his superior, when he came he told us the same thing. We told him we don't need a refund in the Visa and we don't mind a cash card to use as we always shop at Costco. He still refused, and told us he could get into trouble for doing that. I told him I doubt it as this is the first time I come across a Costco that has a different policy. I remember last year my husband went in to this same store with a backpack and was shocked when they told him to leave his backpack, this was the first time since 1992 that we were asked that. My husband refused and told then he will not do that.
Great place to get your groceries
I just want samples back :'(
The best quality and the best price
Busy but no delays. Staff always ready to assist.
Horrible return experience. Line is almost 200 meters and we are crawling. There are 5 counters to create new credit cards but 2 counters to accept return. This shows their priority. We expect much better from brand like Costco to make return simpler and quicker. When you have made buying easy and simpler...why not return quicker and less tiring??
Luv costco that’s all!
I’m not sure if their new location in Kelowna is going to fix this but the lines up have been monstrously long the last 3 months I’ve been there. Also, I’m not sure what the point is in having staff showcasing food products without samples. No one seems interested in that (and yes, I’m aware it’s covid protocols).
Costco is usually great, but the staff at this one is bad bad, not good. Got challenged on my membership while trying to grab a bite to eat because I cycled to the store. nice.
Good selection of products but their parking lot is a nightmare.
Not anymore like is used to be, some items are expensive, and the buyers are not going on quality like the use to
Store is a mess lately. Milk was frozen in the fridge; not sure how they're still selling those. Some customers are 2+ Some products don't have a price tag. Most promotions aren't reflected on the price tag; if it weren't for the savings paper I wouldn't have known it was on sale..
Where are employees when you need them? Pretty good at getting people to comply on the way but where are the employees to keep people honest in the store?
If arriving on Acadie North, use the second entrance, express entry to the parking lot! Occasionally people exit there even though it's an entrance only,.
Costco always good
Crazy busy. Good prices. Better selection in some categories, not as good in others.
Good place to buy the grocery cleaning, auto maintenance, pharmacy and the price very reasonable.
lets go
I went on a Monday over lunch time and was pleasantly surprised by the relatively small amount of shoppers. I had to return two items and that went smoothly with effective wait time management. I found virtually everything that I was looking for and while I didn't take any samples, I'm happy that they're back.
Always crazy busy and parking is a nightmare but still a good Costco—carries a ton of items and worth going when there are specials. I’d recommend going when it’s not busy though (especially avoid sundays!).
Cheap qualities all made in China !!!
I regularly shop at 3 Costco locations on the island, and this is my least favourite. Parking is always difficult and there is almost always traffic to get in and out of the parking lot. The checkout lines are also always very long. They do not carry as wide a variety of organic goods as the one in Pointe Claire or downtown and the store almost always runs out of organic milk and eggs on the weekends. They do have a pharmacy and the location is actually close to other stores, unlike the other 2 locations.
I mean its Costco, but if you need a review of this wonderful store/concept then here you go: Go in expecting to spend hundreds of dollars as everything is bulk, but at a very reasonable cost for what you end up with. I tend to make a game of it with my partner to see who guesses closer to the total amount. Also, never go shopping here at noon time as its very crowded on weekends.
I've liked this Costco for a while, but had an great experience with Pritul today. We were trying to find an item, and none of the staff seemed to know where it is, he ran around the store multiple times for us, up and down aisles and helped us locate what we needed with a smile on his face. Really nice and friendly person, and definitely made our experience great even with all the typical Saturday madness there.
Nothing beats Costco.... From cell phones with any service provider, eggs, winter jacket, beef, chicken, electronic you name it! also ood sized Costco. You'll get what you expect. In case everybody doesn't already know, be sure to get your Kirkland TP here. If that is all you ever buy there it is still well worth the cost of membership.
Price is a little bit cheaper than other stores because of bulk sales I guess. Regarding to products quality, they need focus on this, not too many SKU they have. Personally, I don't like the free return policy. Consumers are the only ones to buy the bill.
Amazing shopping experience. Good parking, spacious lanes, big carts, amazing variety of product mix and acceptable range of prices. You can find food , appliances, camping guear, furniture and other products. You need a membership card to access itp which you can easily purchase. This place offer great deals in bulk for big families. I recommend it to all people.
Cap of Rump, better known in countries like Brazil as: Picanha (the most famous cut in this country). I would give them a 5 star review if they will have it available more often and not just in a while. Great cut, seal it first at medium fire and then you can slice it and prepare each cut to the eaters point ;)
Produce selection limited at times, fast service
Costco carries always good quality products. You can always develop something new there. If you find something you like, stock up, because they don't always come back.
Good place. Clean and a lot of variety. Good quality products and cheap. Parking is really crazy : Very hard to find. Customers, can not handle a cart ! I hope they do not drive their cars the same way they "drive" the carts !!! Insanity
Super busy store with long line on the cash. Punch of cash are closed. They should open more cash when it is busy. They just try to organize it more to look more appealing while the problem are still there. Other Costco store they have the same number of cash open while less people lining up to pay. If you have more customers invest more and hire more people to serve the extra customers you have. The policy of saving money and pushing your employees to give more while you attract more customers is not anymore a good strategy. They have competition between cashiers: who is the fastest by counting the number of items scanned per unit of time and how many customers served per unit of time. You are pushing your employees to act like a machine and lose their human character. Rethink of your plan how to please custmers and make them wait less time on cash and get them more penches to have their food in your canteen. The canteen is another problem. Same number of penches in other stores and more customers visiting this branch. You need to balance between the number of customers your are serving and your assets ( employee, space, stock ,etc)
Great prices all the time. Hugest pork chops I've ever seen!!! $14 for 8!
I'm a big fan of Costco, and while i haven't been to many other locations, very happy with this one!
Good store but cooked the chicken to long
Small crowded and the only branch in kelowna. Product variety is not as big as Costco in calgary or any other big Costco The store doesn’t carry ZamZam halal chicken however this Costco does have Halal mince and lamb.
Good wholesale, has everything I need, except Gaz station. Weekends are crowded, and has busiest intersection in whole marche Central area. But overall is good. ????
Wonderful packed placed just can't believe how busy it is.
I went there many time with jojo
The Costco in Kelowna is a great spot for picking up team snacks for our club BBQs and social events!
Great quality goods. The parking lot was busy. Can't wait until they move to their new location.
Great place for money saving...you will find everything you need. Suitable for families and bachelor's living in groups!!
Avoid this location for the following reasons: Parking is always very difficult and dangerous - layout mixes pedestrian traffic with driving lanes. Lineups at cash will extend into aisles and typically have you waiting over 20 min while elbowing and jostling for space within hordes of frustrated and aggressive people. Products are inconsistent and often unavailable. Not much space to eat. Terribly crowed. People wait like vultures to snag a table. Very unpleasant and stressful. Costco is a great place to shop, just not here. Ever. Hope this helps!
Worst service for the eye doctor, her assistant Aisha has really a bad attitude towards her client. Honestly for her to be working a big store like Costco and having to deal with client she needs to learn some manners. This job need to have a perfect costumer services to help her clients. Not because you have a diploma means that you are untouchable and could do anything you want. Thank you
Great place to shop exceptional
Lots and lots of good items at good prices. Moreover they are mostly fresh and alluring.
Great bulk food prices. Excellent quality meats. The Kelowna location is extremely busy all the time. Expect long line ups.
Whenever i go to costco i never spend money less than 300$, hahahaha Kirkland brand is the best in clothes grocery, in everything. I just recommend this place coz its worth buying things from here
Super Service at the Tire Center. Thank You Guys, You Rock !!!
Good place cheap stuff for home use. Real wholesale it is...
Very A large store that includes pharmacy, optical examination service, electronics, clothes, shoes, grocery, bakery and everything you need you can find there with good quality and reasonable prices. they alway provide good offers.
Only gave four stars because this place is a complete mess always, no matter what time you go at during the week.
I had a very bad experience today at this branch of Costco...after I finished my shopping with my old parents..I went to cashier..he was very rode named mathue..I think he didn't has any training in customer services before he started working..he treated me like a thief ..even I had a very big basket.. and i will pay for him..cause I gave him my sister card..he can simply till my it is not acceptable without this rode behavior..anyway it was really a worth shopping I had ever..and I think that a big stores like Costco should have better customer service ..I hope someone take care about this matter..and I will send another massage to management about that..I will not come back ever never to Costco
Too crowded always and no need to check the items especially after we pay and there are surveillance cameras too so why check each person upon leaving? They dontnhave kosher meats or fresh lobsters and other asian fruits like rambotan, mangosteen each time we to there. Some stufr are still pricy too.
Great stock, friendly service.
I always like going to Costco, but the lines are getting ridiculous. They need to put up stanchions (retracting belt barriers) to snake the lineups of people so that the line doesn't go almost all the way to the back of the store.
Always "Off the hoot" at Costco and full fridges after!
Always good ... just pick your times .. can be pretty busy
I come here because some products they have here, but other warehouse carry them with different brands
They were well organized amidst all the covid drama.
Good big box store
Try to go early in the morning or in the middle of the week. During the weekends it's very crowdy and the parking it's full.
I get to the cash and can't get no boxes or big plastic Costco bags to put my items in for a 300$ grocery shopping spree! I'm standing right and he's acting he didn't see nothing.
Sending some lova lova luv to costco which get me food and other stuff at the right price
Yippee my one and only whole sale store!!! You get the best at an affordable price with so much price slashes and advantages with the executive membership!
Good location and service. Sometimes long lines.
Love this place. They almost have everything.
They're doing an excellent job with everything going on. Customer service, controlling the lines and so own????. Keep up the good work. Kudos to all the staff and thank you for your patience. I'm sure as customers we sometimes forget to say thank you to those that wake up day after day to prepare everything for us. Next time stop and say thank you. I do.
Let be honest. Costco is the best. 1.5 for the hotdogs. Plus the have great quality stuff. If only the lines were shorter.
Good place to get all your household things for cheap price. And nice collections too
It might be difficult finding a parking spot and you might have to wait in line for 10 or 15 minutes but this is trivial when you look at everything Costco offers. First of all, the workers are excellent. Everything from the cleanliness of the store to the price of the items are incredible. Just be prepared to spend a little more time there than you would at another big box store. And don’t forget to get that cheap hot dog and fries.
This is in relation to the tires center. The employees are very friendly and take the time to explain all of the details. However, my appointment for a simple tire change was at 6PM and it is now 8:45PM and I still don't have my car. They did inform me when I arrived that they were running 2 hours behind, but I don't have the time to make another appointment and come back. This will be the last time I come here for a tire change.
Three of us bought new phones and our sales person was amazing! He was very friendly and helpful. He went out of his way to find us the best deal!!
i don't like shopping here ...clients walk around like zombies going every which way with their carts and running in to you. in addition there is usually also an epic line at the cash. The parking lot is a free for all but not as crazy as the stores' on mills street. The deals are good though, if you don't mind buying in large quantities. Great hot dogs if you don't mind taking your daily salt hit with one dog.
The parking lot alone deserve a one star rating. Two entrances one exit, only one way to reach the exit but no indications. All the other ways are blocked by red road blocks. No places to make uturn so if the lot is full...you navigate going backwards. Spoke to the manager about it...did not care a bit. Yet didn't look surprise.
This Costco truly doesn’t live up to the standards at the Costco in the region. I’ve posted a review about the Costco in Laval where the service is truly outstanding and the staff has always been very helpful. I’ve been a Costco member (previously Club Price) for 31 years and visit there warehouses about once a week. I was looking for a pair of binoculars for my son. This warehouse is supposed to have 37 in inventory, they usually have an accurate inventory. I visited this warehouse on December 23rd and they said it was on a palet somewhere and they couldn’t take it down because there was too many people and it would be unsafe. I went back on the December 24, they gave me the same story. I went back on February 8th at the opening, They gave the same story again ! This time the warehouse was empty and they still didn’t want to take it down ! They gave me the number of other Costco who had it in their inventory and told me to call the store to find out if it was on the floor. I think they are simply lying and don’t know when the binoculars are located. They think that their customers are idiots ! The Costco in ville St-Laurent truly doesn’t live up the standards. Costco should take a closer look at what goes on this warehouse !
Well stocked . Not too busy. Short line that moved smoothly. Most people had masks on. Looking forward to the new facility with more room.
the garage service was awesome, I went there to buy new winter tires. Very good price and quality tires. A1 for the installation. the mecano took his time to do a good job
????
I love Costco, I go there every week, this one however is smaller and has less choices.
Usual Costco, pay a membership, get regular prices and have to buy 6 of them..
Weekends too crowded but products quality are the best
Big place with many..many choices
Always busy. I like their customer service.
Excellent efficient cashiers, so quick through line up!
The intersection makes you feel aggressive and not Canadian at all.
Good time to go is when it's snowing... lol. Staff was great in checking up on us as we wait to get a ride. ????
Excellent! Our twice yearly trip into town to go to Costco was a great success!
The employees can be great, but customers can be really aggressive and agitated with each other.
They have a wide selection of stuff as any other Costco would. The cafeteria is good as well. I mostly go for the glasses and the service is good even if it's to get my frames adjusted one and and half years later. I don't think you need the membership card to get the glasses, not in the West-Island one at least because they're a separate entity(?). Non designer glasses with "everything" lenses (anti reflective coating, etc.) will cost you about 200$.
Line up outside,went fast! Got double charged and would not have noticed if the door guy didn't catch it.
Ok..they do have deals on certain things but best if you shop around...meat must be plated in gold for them to charge what they have...and the amount of people who can't wear a mask properly is shocking...saw 1 guy walk past an employee without a mask...nothing was said or done...when asked why don't they say something...answer was it's managements problem...
The tire center is not good. Go there 3 times to change a new set of summer tire because of various mistake made by the clerk there. And after that I feel my car shake much more than before when driving on high way with high speed.
What is there to say about costco. I go in there for a box of strawberries but somehow I end up with 600$ of everything else except the strawberries. I feel silly to go back in after loading up the car. I go to local fruit store to get a box instead Dang????
It was fast. Went at noon
Typical Costco Warehouse. What's bad about this location is getting access to it. Configuration is poorly planned traffic flow to get to a parking space is unacceptable.
Busy, but well organized and good products.
Costco is Costco. Busy, and still worth it! The in-warehouse deals can be pretty shockingly good sometimes! This Costco specifically has great staff in the pharmacy and they really do their best to know where products are and what products they have in stock. I've even had a few employees take me over to where a product was!
Get most of things at one place ????????
This store on a Friday mid day was very busy.
People working there like they doing you a favor
It's always good to shop there a company that values the customer
Amazing! Love it!
Costco is the best, I love it. Buy in bulk if you have the space in your fridge/freezer/pantry. Unbeatable prices and really good quality products. Their service is always great and very helpful even in difficult times during pandemic.
There are varieties of anything you want ranging from food to household items. For now you will have to deal with a long quee from outside, they sanitize their carts every time.
Good prices. Excellent service and great customer service as well
Best to visit on a weekday evening. If you come on the weekend, bring your shin and elbow pads as well as a bottle of sedatives. Better yet, if you want to punish your errant children, send them to do the shopping for you on a rainy Sunday afternoon.
This place keeps providing good customer service even during the pandemic. Place is well organized, employees and shoppers are well educated and protected. One thing to improve though is better training to workers about how to put goods back in the shopping cart at the cashier, in order to avoid putting heavy stuff on top of bread, fruits or cereal or any other light product.
So much quieter than expected. No lineups.
Top sirloin steak is terrible. Most of it must be tip sirloin. I will be returning last purchase. You can not even chew through it. You have to chew it to get the flavor and spit out what you can't chew.
I purchased costco membership Executive club as it was promised to me by the agent that I may not have to pay full amount next time for renewal as I will get enough cash back by my purchases but at the year end I noticed that I didn’t got even half of the amount when I enquired I got to know that many products are exluded from the cashback.I suggest people not fall for trap and enquire about it before purchasing.I have cancelled my service and did not renewed it.
A very busy Costco that is normal in all respects. I don't have anything bad to say about it.
Great place for shopping, many car parking and friendly staff.
This review is for their tire centre service. The staff is apparently unable to deal with the number of booked appointments since we waited 4 hours for a change of wheels, which we were told would last about 1 hour. After we left our car to them, they forgot to work on our car for a while and when they did work on it, they put the wrong set of wheels. After that, they put the old bolts on the new wheels, telling us we never brought the new bolts. They then realized somebody put the box of new bolts in a corner and forgot about them. The staff was not rude or impolite, but the whole place is very disorganized.
Amazing today lines were short stock was there.
Always hate their parking mess, that they force all the cars to pass by the front door to get in, as if we wouldn't know about them if we didn't drive past the crowds at the door
The employees here really are knowledgeable, and if they don't know, they will find out!
It's my best ????
very crowded but overall very good and usually everything is in stock
Walked in with empty cart. Walked out with a full one ????
Exhausting experience. Store is to small and way to many people during COVID
Always busy but it's Costco so what are you going to do.
There were lots of customers, but Costco staff were directing shoppers to tills. This made checkout fast. Good day!
Going to Costco is like returning to an abusive partner with benefits. You know you'll get your fix but at the expense of a draining and soul-crushing experience...
Our go to place for shopping for our large family.
Found amazing deal on my freezer here.
Its all about the Philippinos.
You can find almost everything you need with great prices. The bakery se tion is delicious. Coocked chicken and food corner too. Many Halal choices.cloths are with great quoty and very good prices.
Typical Costco. Lots of great stuff, lots of great prices. But they almost need traffic lights inside. There are so many people they cut you off, give you dorty looks and run over your heels with their carts. I really dread coming here sometimes.
Central location, great selection but the parking situation and layout of the store are not the best. They are doing their best with the covid adjustments but the layout is a bit of a problem for the flow of clients and cars in and out of the place.
Great store, I wish they do home deliveries even better and also balance English books or novels too ..
Costco is by far the best store in Kelowna for customer service and selection.
Have been extremely organized throughout the Pandemic Staff deserve a huge Thank You!
$1.50 Polish sausage ???? & ????. Taxes add 14 cents more in BC, be prepared. Staff at deli very nice.
Splendid
Good variety of vegan food, consistent high quality
Always a good experience. Staff is helpful and friendly. My only complaint is that there is never have any men's black tshirts anytime I come in. Other than that everything is great
I think you can find any thing for your home.
Costco almighty, nothing to add. Cashier's are quick.
It's super good U get everything you want
Excellent quality for a good price!
It's not bad, always hard to find a parking, I always wonder why people they bring their kids there, I mean 1 person can do the shopping why bringing all ur family???
pretty nice staff ! and also got the desktop that i need.
Great spot just the lines take forever and I can never find my size for the clothes. It doesn't help that everyone messes it all up ????
What's not to love about Costco? Lots of parking, fast checkout lines, cheap bulk items, beautiful fruits and vegetables, wide aisles. Would just love for them to be more consistent with their items in stock.
The line we were on had a cashier, a supervisor of Arab descent, who spoke very rudely to two members of our party on Nov 4, 2018. The Costco member had an emergency and left us with his card to pay, after making a ridiculously long line. The supervisor was belligerent and made a scene in public about use of the card without the member present. It was uncalled for and VERY UNPROFESSIONAL!!! That is not the culture we are accustomed to here and recommend your supervisors receive a training in communication skills, service excellence, and cultural awareness, in hopes attitudes will change for the better, as in the case of the supervisor we had the displeasure of dealing with!!!
A wonderful place to shop for all your needs! Costco sells a wide range of organic bulk foods and has a variety of foods for all dietary requirements, including some gluten free options. The staff here are super helpful in navigating your way around the store while still keeping a safe distance. When I was there the store is very clean and over 90% of the shoppers and staff are wearing masks and keeping their distance. They provide masks and hand sanitizer at the entrance, free of charge. If you need to shop in the optical department you should first book an appointment to avoid waiting in line.
Busy but what a great place to get great deals...
????
Great place to shop, well worth membership!
Its Costco pretty much the same most places. Not any major issues. Love the prices on everything especially clothing and kids toys. Only issue was is my husband has been racially profiled more than once at this location in the past. After speaking with the manager we gabnt had anymore issues.
This Costco has a pharmacy, which is a very good thing! It is also very busy on the weekends. Try to get there during the week when most people are at work. This is our favorite Costco on the island.
Like this store. Great choise and prices.
This is the Costco branch that no costumers respect rules especially during Pandamic.
Found what I was looking for, staff great, clean
What rude associates! The worst Costco in Canada ????
Fast and you can find everything you need but the vegetables and fruits are expensive
Good selection of good-quality items at reasonable prices, but things that are there one day may disappear for months on end.
Excellent
Great shopping experience! I haven't found yet a department store that can beat Costco in any way. First when it comes to Quality they always have the few best options and stock, when you choose for the best in the market you can always rely on Costco for that. Then with pricing they are also mostly the cheapest in the market. Even though you can probably find some items cheaper in different stores but overall they will beat most of the stuff. The helpfulness of the staffs and the service is definitely also a great bonus for Costco.
This place has some really good deals. However they don't have signage for new customers so you'll need to ask staff where things are which I did and got plenty of help. Otherwise you'll want to walk the isles to find what you need. I suppose this is the way they get us to spend more. I liked it and they have cheap tasty hotdogs!
To return an item you have to wait for ever in an endless queue
Costco is great. Their flowers are amazing!
They have everything, but when it's busy the parking lot and the lineups inside is more than I can take.
All round great experience, the abundance of deals for meat, the tasty bakery items, the long lines to pay, going broke at the till, selling my home to pay off the grocery bill!
I love their recipes and bread
Well interesting to see what a change in province does to a big box chain store. No gas station here or liquor sales. The rest is pretty much the same. Everything you expect to find in Costco was in here. Place was clean and staff was helpful and friendly. Price was what is normally seen in other province. Was busy but it was a Friday afternoon so expected.
This is one of the busiest Costco's I have been to. Quite crowded, hard to maneuver carts, had to wait for others to move. Parking was not easy. Cashiers were fast and friendly, minimal wait at check out.
Fair prices and lots of inventory
Great Store,reduced privés but,. Entry for Members only.
It is a very good store and is quite busy as well. Just stay away from the telephone department. I did not feel quite happy about it.
Simply, everything in big quantities but cheaper
Went to the optical centre and the service by the doctors was very good (even though we were late) but when we went to choose glasses the clerk wouldn't stop going on about how my sister liked glasses from the "men section" and insisted she checked the women section even though we told him we ALREADY DID and she liked those ones and they're GLASSES literally who cares??? We were planning on getting our glasses right there and then but we ended up leaving after he left us for other customers. Really made a dent on the whole experience.
busiest I have ever seen it , line up all the way to the building corner and down back side ,but everyone on a mission to get in and out
I love going to costco, it’s a great place. There’s not much parking tho
Costco on highway 97 has good staff and great prices.
I hate Costco! Downfall of our society! What happened to mom and pop shops. All you see now is Walmarts Costco Smart centers etc. Trying encouraging your local small stores instead
Well, does Costco need a review? One observation however is that BC produces are kept below US produces ( Cherry boxes from BC are stacked way below Californian cherries). I have noticed this with other things too. It will be nice to see local options along side international options instead of one below the other. Otherwise Costco Kelowna has a bunch of friendliest staff and great selection of all things good.
Staff is great. Only problem are the clients lol.
Has everything you need
Costco is always best for shopping and grocery.you will find best quality items and in bulk.
Pay to shop here. I don't because I'd rather them sneak that $50 on goods, I have principles and this store is missing out.
Good price, good quantity , but lacking of customer services. MAJORITY of the workers are rude, and doesn't courteous with the customers. First of all, Today, I went to buy a jewelry and I asked a clerk for some help. He was rude, and …
Always great deals! Get the premium membership and get cashbacks as well.
Good location & prices. Clean & Helpful Staff.
I just love going to this place.. always find some thing new to try.. very well maintained and clean... No foul smell in the non veg section.. a couple of times I found tender coconut .. it was as very tasty... The bakery section is also very good.. the cheese bun, morning rounds , carrots cake , other flavors cake everything is good.. the doughnuts cake is something I'd not like at all.. cost effective ☺️
Can get very busy, but overall good experience.
We find really some good deals time to time....
Horrible parking. Lots of traffic just to reach the parking area. Lots of stop and go. Add automatic lights. Add exits to l'Acadie at every business. Instead of forcing everyone one onto small road with stop signs every 100 meters.
Its costco, what more can I say? Its crowded as hell and a bit hard to navigate but oh boy are the prices great.
Costco needs to have a class in customer service. So much attitude by employees in one store! I’m beginning to think it’s a prerequisite of employment. There are a handful of really friendly cashiers, but look out if you ask someone if they know where something is or if the store is out of something! I don’t even bother asking anymore, I’d rather go without. ☹️
A few unique products. The biggest issue I have with Costco is that it's pushing you to buy much more than you need, north American style. There's no moderation or subtlety. It's all about getting the XXXXL or extra big size. A bit like the fatties in Wall-E
Always a good selection of some our families faves. Produce and meat are always great quality. Customer service is top notch with well trained staff.
Was able to get all our shopping done in less than an hour...always love costco
Not much to say about costco that hasnt already been said by others. I enjoy the larger the "normal" quantitys of items you able to get for reasonable prices. And of course the woes of it being a costco, fairly long lines. Tho I am happy that they finally added a self check out system to this location. This will cut lines down drastically. Just please dont be one of those ppl who would take 15+ items though them.... you know who you are.
Love this place! I love the fact that they have everything in bulk which makes running a home a whole lot easier. Although It would be nice if it was not an exclusive store only open for those that pay an annual membership l fee.
This is wholesale store to make you purchases. However, I had a bad experience with one of the cashiers there. All I did was go to service desk to ask a question as I was visiting Montréal from Toronto. When I returned to go to my family she stopped me and said she wanted me to go around and reenter the shopping center. I explained to her that my family is right there and I just was asking a question to the service. She was rude and said I don't care you need to wxit and reenter the store you can't cut through the cashier. I ignored her after I saw she's not understanding me and I went to my family anyways.
Pros: it may sound trivial, but their food sample stations make shopping a lot more fun. Always varied products to try. Cons: weird lack of certain products, such as shredded coconut and coconut flour.
Terrible parking. Unenjoyable visit.
As all Costco branches, this one is great. You can find great deals on clothing, electronics, food, vitamins and appliances. It is usually crowded and less organized than other branches in Montreal.
Management is good and i find it as a best place for buying groceries in bulk at valid price.
It took over two hours to change my tires, what is the point of having a an appointment. You basically waste your whole day here. They need to manage their time better
Extremely busy....Extremely long wait time due to some very long lines, which made it slightly difficult to maneuver. But generally possess good quality products at very competitive price.
Love it here, just spend way to much money.
The worse Costco in the city by far. Not clean, not organized everything all over the place...
Not bad easy to find thing but much less stock . Alot of empty shelves especially in the freezer section.
Nice place. Costco quality.
Nice place to shop,every week low price on selected items Comperatively lower in price Best customer service No question asked upon returns
I like Costco. Unfortunately this one is always overcrowded. Staff is friendly, selection typical Costco. As I go here just for certain products (much cheaper than in other stores) it's worth having a membership.
This and last year,The dried mango brand changed, the quality and taste is not like before the Philippine one.
Costco in Pt Claire - I echo other complaints about parking and cashiers. It's a good deal if you're buying for a family of 6 or 7 people. Costco also has the annoying habit of stocking a product for a few weeks, then it disappears. Guess the markup is too small. If you're careful you can save a few bucks, but is it worth it for fighting for parking spots and dealing with rude employees ?
Not too busy today, zipped through the lineup pretty quickly. One issue though, tried to buy t.p. for myself and daughter whose family is in isolation and they wouldn't let me. Said one package per member only. I get that they are trying …
Costco was not too busy on this day and they had everything we were looking but prices of produce were a bit high so ill stick to the local grocery stores for sales for those items !
Good central location, great selection of products and as with Costco some very good pricing to be had. Despite being too crowded service was fast. Love the Costco food court.
My wife dropped her ice cream in the parking lot. Tyler the parking lot attendant saw this and immediately ran her a new one from inside. We are always impressed at Costco but things like this stand out!
For the most part, this Costco is like any other Costco, with the exception that in their Quebec stores, they carry BEER! I picked up a 60 pack of Bud Light cans for a little over $60 Canadian dollars! In Ontario, where the nanny state taxes everything they can, the same number of cans would be well over $100. God Bless the French!!
Very good place to shop
I know this isn’t about Costco but people has to know the worst doctor experience I’ve ever seen useless not friendly to bad experience instead helping the client what i asked he talks bad about other doctors like omg please never ever go to this DRe Thi Quynh Nga Pham lic 321335 i regret it to pay for it also i missed to buy glasses because im not sure if she gave me the right prescription
So much selection, however a lot of people. Best time to go is the at opening time
Too busy, too long lines, too noisy, too big quantity (you should be a family of 5+ persons to buy something there). And the prices are not so low as Costco's fans tell you
Always a great place for bulk buys. Keep an eye on smaller items pricing as you can usually by cheaper at other well known outlets
Always clean and stocked.
Great store and lts near my home.
Well organized.
Its fast service
Wide variety of merch. Fast lines at checkout.
Best store to shop for families
Goresy store
The best products in town shows up in Costco. The best pitstop to refill your stores ..I do miss not having the Costco gas in this location.
This place is so amazing???? Things I like about this place is that everything u want u can find it there
Staff are held to a very low standard. Won't return after being a steady customer for 5 years.
Typical Costco, a fight to find parking and to navigate the isles. Disappointing bakery, 1 day to expiry dates and 4 days from made on date so not very fresh baked goods. Useless, slow, and rude cashiers that think they are better and know more than anyone else and needed to be told to shut up. The baggers and stock people are the nicest and most helpful people in this location. Even though this is the closest Costco to me, I will be going to a different, further location next time.
Good deals ????
No need to mention that the Costco is the best whole sales store and all the time the quality of its products are the best and has a great customer service
During weekends the shop is overcrowded and the queue for the billing will be very long. So it’s better to go shopping on weekdays. The promotions are good. The small food counter near to the billing area is very good as you can fill your stomach with less money. There are a good collection of dressing materials.
Bad experiences before, but even worse experience during this pandemic. I go with my husband and the cashier will always make some kind of snide remark that the membership is for one person only and that we can't purchase together. Should my children and I get a membership as well ??? since apparently we are only allowed to buy enough to feed my husband bc he's the cardholder??? Disgusting that the staff here feel the need to be disrespectful on the daily, pandemic or not.
Have an alright experience each time, we go almost every week as we love the poutine and hot dogs. Employees are typically friendly enough and no matter how long lines are we typically get through them faster than expected. One time had an associate at self check out be very rude to me because I had to do two separate transactions. I was in with my husband and asked him for the credit card we share and she got mad and said I had to pay. I told her “okay, I will” because I was confused as to what she was saying. She said again that I SPECIFICALLY have to pay because it was my membership. I told her we are married and share finances on the credit card so I am paying, just not enough on my debit card and she flat out ignored me the entire time and even when I apologized and said have a good day, brushed me off completely. 0 sign of any customer service after the incident.
There is everything I need and more at this location.
Usually I went to Costco for my home and office shopping, this branch is too noisy and too busy, too long lines! Unfortunately, I loved Costco items
A thing to remind: Due to lockdown they are allowing only one person per card and non essential items are not sold .
Went on a Monday evening and it was pretty smooth sailing. Not very crowded and everyone was way chiller than other times.
Friendly knowledgeable.Answered all my questions.
Variety and availability of products, and the employees are very courteous; but the place is always SUPER crowded ????
Great place for all the goods you need very busy the lineup 2 get in was very long
My favorite place at Costco they respect their customers
I love Costco! This one is a little smaller than most, but they do what they can.
The store it’s self is awesome, but an employee named Marla was awful. My roommate and I went to Costco a couple weeks ago and tried to skip the line with our healthcare worker badge. Marla freaked out saying how my friend just can’t bring people and the skip the line only works for yourself… She had her one-year-old and six-year-old with her. I also work with her and I am a healthcare worker as well. Our work doesn’t give out badges anymore, so I tried to show a paycheck. I explained how the paycheque shows the date being a couple days before and the badge could be from 10 years ago. She said she had to go get someone and walked away and Very loudly under her breath said “oh my god”. Super rude lady. The other lady let us go through.
Great store! Variety of amazing items at great prices!
do not use their counter top service! be warned! awful service!
They have great bakery.
Always full ????
Excellent service from the Tire Shop. I was visiting from out of town and noticed a puncture on Sunday. Costco were able to squeeze me in at short notice and repair my tire quickly. A competitor said it couldn't be patched and recommended a new tire. Costco reexamined the tire and repaired it! Helpful, knowledgeable, and timely service. Strongly recommend.
I love this Costco. You can find everything you need here. They do organize food tasting almost on a daily basis. It's a good opportunity to discover new things.
Not too busy. And they have pallets in the aisle to control movement. Better thus way I think
Great shopping and good prices.
As a costco client member, all the stuffs here are very affordable.
Couldn't find what we were looking for and then they went through our personal bags when we were leaving.
You can not go wrong with Costco
Big line. 20 min waiting
Not so crowded at 5pm. Doesn't disappoint
Very slow service for opticals, I order my glasses all most 7day done no body call me I feel my eyes problame without glasses.
Good
It is nice place to buy the stuff at good price.
Crazy busy. Very hard to find things. Typical costco.
Typical Costco, bright and well stocked for the most part. Couldn't find one of my items so I approached an employee and got courteous help. As it was late morning there were lots of customers so the tills had lines backing off of them but the wait was only about 15 minutes. Overall, it was the experience I expected.
Best selection and prices if buying in bulk
Good location with good variety of products. Hopefully they will open here Gas Station too. Thank you.
I walked in and I was putting on my mask before entering. The lady at the front told me to wear it properly when I wasn't even finished putting it on. Second time I go , my partner had our Costco Card. I got denied access because she thought I didn't have a card. I was explaining It was with my partner who was just ahead of me. As I was talking my mask started to slip.I was adjusting it literally within a second. ( Did not even slip below my nose yet )but I had someone yet again telling me to wear a mask properly. I am not a difficult person, I do like confrontation, I was wearing my mask properly both times. I Used to love Costco but I will start going someplace else as the staff make me feel uncomfortable. They care so much about covid but they grab our phones at the till because they don't have proper scanners? Ridiculous !
There was a huge lineup but I never seemed to stop moving. We got in fairly quickly. Busy place.
This Costco is a perpetual madhouse. Extremely busy on Friday nights and on weekends. The only positive point is that their optometrists, and in particular Dr. Allahourian, is the best of the best!
Excellent place for shopping
Most favorite store super friendly staff
As usual Costco once again came through with the great sales and the extra care taken to protect staff and the public alike. However, parking spaces are still at a premium, we just park wherever there is an empty spot and hoof it, much less frustrating than driving around for ten minutes looking for one close to the entrance! We are missing the free food samples, but we understand Costco's predicament with liability and the pandemic. Feel sorry for the people who show these samples, must make for a long day!
Costco generally has been a good place to shop. They get you through the tills very quickly. As you proceed to exist they review you bill and if something is missed like paper towel, which they tell you to leave at the bottom of your buggy, they stop you and tell you that the this item was not payed for and to step to the side. While you are waiting people are going by and commenting "what did you do trying to steal". Then when someone finally shows up all they say to you is "follow me". They take you to the back where now you can pay for the item they missed. No apology just a blank stare. I have never been made to feel so embarrassed for something I did NOT do wrong. I think moving forward, before I pay I will review my bill to ensure nothing was missed. I do not want to be put in that position again.
It's costco. Still a pain on Saturday
Till now I had had two extremely rude French speaking cashiers throwing insults when giving service in English. If you decide to work in one industry, you are committed to satisfy the requirements. No one owes you anything, you are here to feed yourself and whoever need to be fed by you, so just behave like a normal adult. If you cannot even do this, get another job and learn to have some decency. There are many more who are no less than qualified as you who also need/deserve this job.
Good! The only thing is u hav 2 get à member's card! If not, u can't buy anything there
Lots of great items. We always find things we didn't know we needed.
I've been going to this Costco for over 10 years and it always offers a great selection. The first thing that comes to mind is the great quality of meats (quantity vs quality vs price). I'm always amazed at how efficient they are at the cash register. The lineups look long but only end up taking a few minutes. It can get crowded but a minor nuisance.
Extraordinarily busy, (they need to add more Costco's in the area to fix this) missing the gas station and the lighting is "off"
You can save up a lot here
Great place, quality A-1, everyone always very helpful. I am multilingual so there's the advantage to communicate either in English or French.
Way too busy. Parking lot is limited.
Not much to say about it - I mean - it's a Costco! I will say that the intersection right outside the store is one of the worst intersections in Montreal. People forget how to drive in this parking lot.
As usual you find most of your needs
Variable-length lineups to enter, but moving at a reasonable pace.
Love going to Costco..... just not the one in Kelowna. Would rather drive the 1:50 mins to the Kamloops one. So friendly and nice there
I am so disappointed with the poor variety of cheeses, cold cuts and breads. Costco sells at an even higher price than local grocers and the specials are so rare and far in between. All you see is specials on limited brands of tooth paste or tooth brush, discontinued facial creams, soaps and body options that sell at even lower prices and ate available at the dollar stores. I could go on. I'm thinking of cancelling my membership.
The best things with reasonable price
It is our go to place to shop for all food as a family of four and even before.
Great selection. Friendly and helpful staff.
Has everything you need and more!
Parking .... Idk.
Cosco what can we say
This Costco location is quite small. I am unable to find most of the products that I see shared on social media at the larger stores. It can get quite busy during mid morning. As in line ups from the tills all the way to the back of the store. I'd recommend going either as soon as they open, or go after 6pm, when there isn't as many shoppers. The cafeteria has some of the best fries I've had! I like the convenience of the self serve kiosks at the cafeteria. You can get a huge slice of pizza as well. Overall it's okay. I hope they can build a bigger store when they move locations in Kelowna.
There are two things that draw me to the Kelowna Costco: the arguably best return policy in the world and the $1.50 Costco hotdogs. With their return policy Costco really stands by their products and avoids selling junk unlike a lot of the other big box stores. As for the hot dogs, well they may give you some unholy burps but are worth it. For a few years now however, the Kelowna Costco location has been too small for the rapidly increasing population that it serves. It can be difficult to find parking during peak times and that the store often feels crowded. They did recently implement self-serve checkouts which helps if you have a small purchase and don’t want to wait forever in the lines. Fortunately, Costco will be moving to a much larger location near the Superstore, with more parking and even a gas bar. I look forward to reviewing the new location once it is up and running.
Very happy with the merchandising And happy to see allot of the customers wearing masks and keeping social distance. Had a very good experience _ especially for early morning shopping. Thank you for listening.
This is a good Costco location. Wish that this location would also offer gas service like some other locations, but otherwise it is always a productive visit to Costco. I have respect for the buying department as almost all of not all of their items are of excellent quality. Lots of organic products. And of course the most reasonable return policy I've ever seen. Thanks Costco!
If you are looking for a grocerie store than is not so expensive and than have many things. You would love cosco, because their is many things you could buy at a good price.
One of the better places to shop in bulk. The only draw back is it's popularity in drawing large crowds to their doors.
Love this place, even though it's busy, it goes fairly fast at the cash. There's no gas station here.
Good quality and low prices
Very well organized not too much line up
Good place
Costco is busy most times but the quality of product is well worth it. The people that work at the front cashing us out put so much energy into getting everyone on their way as quick as possible. I find the staff to be friendly & helpful. Kudos to the Costco crew ????????????
You can find everything there food - grocery- home supplies, appliances and books too. You just need to need it in big quantities (not books and clothes). I haven’t found the courage to buy my clothes from there yet, but my adolescences get most of their clothes from there.
I came in right before it closes and they let me in to get my kids favorite serials! Thank you so much
Lots of empty shelfs☹
Excelent prices
My wife and I have attempted to shop here for years, we have held a paid membership forever and have recently decided to stop shopping here forever. We will be cancelling our membership and will never be back. Each time we go in, we are attacked by employees. Today it was the receipt checker who told my wife she caused a "cufflufle" because the receipt checker couldn't find one of the items we had purchased on the receipt. Last time we were there, I walked in with my wife and staff attacked me this time, yelling at me that they didn't see my membership before entering the place and I couldn't come in. My wife showed her membership beforehand and I was there with her, right beside her. The time before that my wife went to the food area and purchased food, my daughter wanted a cup to share some water so my wife went to get one. The plastic cups were sitting out by the registers for people to use and when my wife took one, an employee ran out from behind the counter and yelled at my wife that she was stealing and had to pay the $0.10 for the cup. Every time we go there we get attacked by incredibly rude employees with no education or training. Costco is now in our rear view mirror for good. I'd rather shop at the local penitentiary.
Much nicer staff than most Costcos
You can get what you need as a large size... and ofcourse a very good quality, always ....
The restaurant is my only favorite place in this location
Always great
Like other COSTCO store, can always find what you want.
Prices are awesome,so low but very very busy place a lit of waiting at the cashes.
I had a chance to get groceries and clothes are really worth not so expensive, highly recommend
Very crowded the weekends!
A bit crowded but good place to shop
Always a Great Place To Shop
Always amazing and huge selection love going to Costco
Best poutine and cheap hotdogs you can get feom the freah food counter
Was definitely a full house today,, but managed well. Great store overall .
High quality products with good promotions
Ignorant staff, Won't be back ever. Worst service ever. Not mindful of others at all. I don't recommend shopping here.
Yesterday, a young employee named Youness Gharami made my day and reminded of what good customer service is. There was an issue with my membership. He took charge and ran back and forth to administration to resolve it in a very efficient way. I left thinking that Costco need to hire more dedciated employees like him. Definitely merits a promotion.
The best shopping place ever. Perfect for family. Highly recommend.
Line up to get in was fairly long but moved really fast. Definitely a great place to shop.
A bit busy, some people not aware of their surroundings. I did like it when they had a certain amount of people in the store and arrows going one way. But overall it was good. Staff are always friendly.
2nd time I've been flagged at the cash, they make you wait, get a Supvr or Mgr, they go check somewhere, come back and try to up sell you to Executive......not impressed
Good selection, plenty of hand sanitizer dispensers. Nice staff. Love COSTCO.
Sorry I dont know.. this the answer you will get from all staff if you ask about any item .I believe costco customers knows better than their staffs about Costco products and where to find .
like every other Costco , this is the best place to spend a lot of money and fill up every single freezer, fridge , pantry that you have inside your house. The quality of the product is among the highest , the fruits and vegetables are super nice , the meat is insanely fresh and tasty. The return policy is very simple : you don't like it within a month for anything or the price went down ? Just bring your bill for a match price , or just return the article with our without the bill since you have a membership they see everything
It's really gone downhill over the past year. The organizational efforts for covid protocols have effectively bottle-necked pedestrian traffic and it now seems more crowded than ever, even when there isn't many cars in the lot. It's now just the human equivalent to a cattle feed lot. The savings are not worth the experience.
4 out of 5 food items were sold out . Potatoes were rotten and smelly, but the sales people were very helpful and the cashiers were nice.
Good staff
Friday midday visit, so many good specials, found everything I need, man on the checkout was super nice, cheerful and very festive for valentine ???? I do not remember the name but it started with an R I think. Anyway, I love costco, their products and variety for gluten free and organic choices well as clothes and shoes and books and gifts and car items. In short, this one of the good Costco's lately with a kind crew of staff unlike few years back. Only problem is parking spaces, for which I prefer costco in the west island.
Nice place to get bulk items at cheaper price.
Good customer service, they have the people respecting the rules of covid.
Lets start with location: HORRIBLE......one exit only, how stupid is that, what idiots designed Marche Central. The parking is super small for a Costco so you have to go park in the Reno-Depot parking spots or further. The cash is always a big disaster! Costco needs to get with the times and have a fast cash like for 8 items or less, what the hell are they waiting for. I have gone to many other Costco`s in Montreal this one is very bad in every possible way. I won`t even get started on some of the kinds of people that shop there and think it is only them in the store........
The staff is often unresponsive and sometimes rude. They refuse to accept merchandise returns at times incorrectly stating they did not ever sell a product. Keep your receipts so you can verify your claim. This attitude to returns goes against Costco's policy regarding no hassle returns for any reason other than the three month limit on electronic returns.
Too long a wait to get in to the store. It was good when they had an 8 am opening for seniors but now they seem to let others in.
Two gentlemen that helped us purchase a toilet went way out of their way to help .it was in the evening, so appreciated the help...prices were the best around also
Love e store
Good store with large car parking.
This Costco store is not as big as the ones at Laval but still big enough compared to other Costco stores. Queue at the entrance to enter due Covid19 regulations. The guy at the door was a bit rude to us when he asked only of us to enter despite allowing others that are 3 of one family to enter the store.
Great store but really need to fix 2 major issues. 1. Parking and profitable chaos 2. Cash checkout chaos
You cannot go wrong with Costco… but get ready to wait in line.
Very well organized during the COVID-19 pandemic. Super nice staff and lots of products with good qualities and competitive prices. You will never regret to be a member of the Costco family.
No better place to go for family groceries shopping
Good place
I was appalled at the behavior displayed by a supervisor, no less, at the cashier, when a member of our group (the Costco member) had to suddenly depart and left us with his card to pay. The supervisor took on a very nasty tone and made a scene in public. He could have handled the situation differently, but appears to bring bad habits to the workplace. I implore that your administration provide cultural training to your staff, to make Costco a better environment for workers and customers alike!!!!!
lady name as (dawn) was rude with us. she speaks very rude with my family without a reason. she needs to learn how to speak with others in a workplace .
An OK store but the line ups suck. Usually if I have one or two items I'll just put back on shelf because I don't want to wait 15 min in a line. Hopefully the new store will address these issues when it's finished being built
Good and fast service, plenty of choices, enough parking during busy days
Great place to shop. The entire staff wants to assure your satisfsction. Had to return several items and never had an issue.
Way overcrowded during this COVID EPIDEMIC.
Very good experience to buy bulk grocery
Didn't have items in stock that they usually stock but it's Costco. Love the self service checkout that only took forever to finally do,better late than never
The best
Shopping there is a sport, lots of people with oversized carts bumping into you, other than that great prices (if you're a member) the restaurant is really cheap and open to the public huge hot dogs, massive poutines, good pizza all come with self serve fountain drinks free refills included great place to eat and be really full for under 10$ the down side is if you happen to have bags from shopping at other stores you will be searched even if you get nowhere near any of the goods for sale or cross the cash registers.
Best hot dog in town. Service is really good at this location. It’s a well maintained store with good management. I’ve been coming here for years and will continue to come to this location as it is one of my preferred Costco stores to come to. Always a great selection of sampling and smiling faces. Did I tell you about the hot dog. It’s next level at this location. Staff in the kitchen are kind and patient. Thank you for the top quality service.
Best prices, warranties and customer service. The staff is paid a fair wage of 25$ an hour and it shows. The membership fee is covered with a big shop! (Savings wise) We save 40% on the average purchase..
Fastest I've ever been in and out 30 min
Staff was outside Nov.16 to advise people is was a 20 min line up (nice thank you) but the proceeded to tell people to buy as much as possible as they were not getting any further grocery deliveries today. INCITING HOARDING and PANIC buying. BRUTAL
Soooooo many people...
Great shop . Nice staff .
If there was another costco closer I would rather go there only because it's always super busy there and getting in and out of the parking lot is kinda stressful. No fault of costcos, would just go to a less busier one.
Very fun in the parking lot with your friends don’t forget your rituals abunde
Great store, great selection. Only downside is difficulty in finding parking.
Busy busy But fast check out. Great service
great deals! worth the membership fee.
Really bad service. Rude employees
Best whole sale shop in Montreal for me. So many advantages in shopping in this glamorous and lively place. You can get just about anything at extremely affordable prices regardless of what the intentions of your purchase may be for personal or commercial. Get the Costco membership and begin to enjoy the glamours shopping ????
Staff are very nice and courteous.
Love this place
Ok like all Costco it’s a great store for bulk/ large family deals. Conveniently located near public transportation so it’s great for everyone. Clean with good helpful staff. My only complaint is that the parking lot is so small filled with bad drivers. It is a nightmare to get in and out of that place it has forced us to drive to Laval location.
Busy location. Curent flow control helps
The best in the quality and in the price for some groceries
This place is a mess, items are not arranged properly. Other Costco warehouses are better as compared to this location
They are open during work hours
Has decent covid protocols, but displeased with their washrooms. No gender neutral option or family inclusive. Spend the money and update your washroom. If you feel strongly about this send them an email like I will be doing.
Very busy. Items in stock n quick check out.
Crowded store, not big assortment , be careful for groceries, in others stores IGA, Maxi, Meteo could be less prices, optician part of store with great variety of glasses and profi doctor and equipment on eyes exam
This costco looks and feels like any other Costcos but lacks in some departments. For starters there are no designated doors to enter from if you're returning items (people have to shimmy their way around and through exiting customers). A lot of their nuts and seeds are split between two ailes which is confusing. I honestly feel like they should also have a dedicated section for vegetarian cold foods (tofu, non-dairy cheese, seaweed salad, hummus, etc.)
Nothing special. It is a Costco like all other Costco’s. Suggestion: Get another Jamaican patties provider. The Patty King International black and green boxes are garbage. Absolutely tasteless!!!! Not sure if their white boxes are different but the black and green boxes are awful!!
Everything is always perfect. Costco knows how to take care of their customers and there's nothing to complain about, ever!
I bought most of my list in costco, the price is a little bit higher than other grocery store
The network of costco is commendable, the turnover of food, home, kitchen, clothing etc items they do and that too at a lower price is appreciated. The quality of food and hygiene, finding it well maintained. Having a membership, you have several benefits it stores almost any type of thing you want, food-electronics-fashion-tyres-home-oil etc.
Great place I recommend you make a list of what you want or need ....owww just owsom people work here
Please check your receipts before you leave the store. And if you have any issues speak with the manager directly. Otherwise you will loose your time and gas for your vehicle. July 17, 2019 I did a small shopping at Costco at 1015 marche central, Montreal. H4N 1J4. The Cashier scanned a item twice and I paid for that. I agree its a mistake. I noticed that mistake after I came home only. Right away i went back to the cashier and then a lady talk to me and take all the necessary information from me. She said they have to check the camera and will call in that week. But up to now I didn’t get any response from therm. Two weeks later I called the store and asked about this. He said he cannot tell anything on the phone and said to come to the membership service they will clear the problem right away. I went to the membership service and ask about this again. They check the system and check upstairs somewhere. No use. She said they have to check the camera and call me next day. I am still waiting for them call no response. Then I talk to the administration. She said she will call me back in the same day. But not. Finally I talk to the manager. Manager said he will call next day and yes. A lady called me and said to get my money back. I came right away and get the money. May be If i go late i have to repeat the story again. To get my money back I visit the store 3 times I called the store many times. When I got my money back its not enough for my time and for the gasoline. I had a very hard time to get my money back. I never expect this from Costco. Now I don’t feel to go there anymore.
The cashier I had was incredibly rude and snobby, and then as I'm leaving the store with one item, I show the person my receipt expecting them to see it's just one item on there, I give them 30 seconds and then begin walking away, they decide to stop me and make sure as if when I showed them my receipt with one large item on it they didn't even see it. This individual was again rude and snobby. In my mind if you are going to have a job where you deal with customers and directly represent your company, at least have respect and politeness....
Little line up but service is fast
People at the cash don’t pay attention to paying members. My housemate and I went there today, we have separate membership cards. At the beginning, we already told the cashier that information and that means we’ll be paying separately (separate bill), but, before the cashier had to scan my bought items, he didn’t want to scan my card coz he already scanned my friend’s card. BUT, only told me that I had to pay cash (bills) after. Like, seriously?!! We had to argue that I presented my card to him then quickly claims that the cashier don’t speak English. It ended with me paying debit since I don’t bring bills enough to pay. They insisted that it was the “cashier’s discretion”. Completely rude and “customer is always right” doesn’t work here. Tsk! If only I can give negative stars, I would have.
If i could only remember the hole list lol
RAT problem. While shopping there yesterday a rat ran across the aisle. When we reported this issue to the cashier we were told it’s a known issue and management doesn’t care to listen. They called the manager who never bothered to come & see us. I tried contacting the head office and was unable to reach anyone. I even called the store location and the greeting said it was closed despite its opening hours being open. Odd. Anyhow until this is resolved, I won’t be shopping there again.
Poor. No Natrel 2% milk, no nectarines, many bruised watermelons, mouldy strawberries, no paper towels, as always beef prices very high and still have to go around several stores as each seems to have it's own niche of product. Seriously thinking more Wallmart, regular chain and monthly trip to US and Ontario where selections of Brand names is greater.
Too many people much smaller store compared to Vaudreuil Store plus they also have fuel at the latter as well.
It took longer to stand in line to pay than it did to walk and shop whole store
Always good ????
It was full of people the last Saturday and please be careful with your belongings, somebody stole my son's cap from the cart.
Love Costco. Its my favorite part of the week
Always, good experience grocery and many others things to shop
Too many uncivilized clients Parking their cart wantonly
Every employee I dealt with here was very friendly. Great service. Good prices. A membership can quickly pay for itself in savings, especially for bigger households.
The best no people no trafic at 945am
Good Costco bad spot for parking. Too busy not easy to get in and get out.
I love Costco! This location is great. Everyone is friendly and is there to help. The membership is definitely worth it. If you shop there often consider the executive membership. We use that one and every year we make enough back to pay the membership off! Deals are great. Any issues they will return your money. My ring is from here and a diamond fell out. They gave us our money back and I bought the same one as I loved it. The optical department is also incredible. I wont get my contacts or eyes checked anywhere else now.
Love my Costco. Of course there are better times to go than others. The times I do get stuck in a long line up, it doesn't bother too much because I know they go fast. The staff is super friendly and efficient. In all the years I've been I've only encountered 1 grouch lol! They are also one of the best at handling this Covid pandemic in my opinion.
Full of sir services carefully at fish and meat department people making holes and employees don't care. When I call one the said I don't care it's not my department. Discussing
Who knew this still existed..
It s a great store and the quality of the products is high for a reasonable price. However, the amount of people, their rudeness and careless behaviour is just amazing (i don't mean the staff). I pity the staff sometimes. A lot of customers do not know how to behave like decent human beings. I grew fond of this company and will always be a member. Little hint, go there first thing in the morning when it opens and NOT during the day (and FORGET IT in the late afternoon, its really not worth it).
This costco has nothing worst vostco
The line up outside moved quickly. There were no long lines inside so didn't have to wait which eas nice.
I like to make large meat purchases by the case often. Great product and prices.
The best place to shop. The most competitive prices ever
Amazing place for shopping
very long wait. great prices for bulk merchandise. great food , no place to eat it
I love Costco for good quality and reasonable price
If you care about your car...., never never never bring it to this Costco (store 527) tire center. In my personal opinion, they are generally incompetent and yet try their best to be pedantic and or condescending. Not only did i see it, I experienced it. If you encounter an issue, I highly recommend accepting no less than a full refund, AND that it be resolved at another location. Otherwise you should take it to small claims court. You will be satisfied because management of Costco (regionally, nationally, and at Costco's main offices in Issisqua USA know one thing. This is the worst Costco(store 527) in the world. Oh yeah, I know that too. I love Costco, but just not this one(store527)
Great service A lot of cashiers
The "cooks" at the L'acadie Costco should actually learn how to cook a pizza !Not enough that they screwed up my pizza and gave me an all dressed instead of a cheese only ,It wasn't even cooked well !
Amazing prices and amazing options and got every essentials which are needed
Just in Costco, close to closing and I asked a staff member if she could tell me if they had a specific shoe in a specific size, she went above and beyond! Helped me dig through the crazy pile of mixed up boxes and while the shoe was a lost cause she stuck it out to the end and with a kind and genuinely helpful attitude. Truly impressed, thanks Tammy!
OK store. A victim of its own success. Always crowded, difficult to find parking. The employees are doing a great job to keep the customers flow running smoothly.
Good place to shop for food and cloths!!! Membership is costly but worth it.
I just want to thank you for the gorgeous flowers for my wedding and more Amazing C.S. of Alain from Valley flowers , He gave me 5 star plus service . I definitely will recommend your flowers /Costco to everyone i know . All my guests were in AW for such beautiful flowers thanks again
Good place.like it often.
We went yesterday after work and noticed that the carriages were not being sanitized. They are thrown at each shopper at three entrance. Things are going downhill.
I think the staff need to be retrained in their customer service skills, there was ONE kind employee. The greeter at the door was absolutely disgusting with how he spoke to me.
This Costco needs a makeover
Had an appointment at 1:30 got out at 3:45. They got backed up and I saw them get the car in the garage at 2:15. I got the only female worker and I’m only saying this to identify her and not because I don’t think a girl can do the job. She seemed to take forever to get the tires off the car. There was someone else dedicated to take the rims off the tires. She then walked around the garage observing the other bays and didn’t get on my oil change. It’s 3:10 tires aren’t screwed yet and oil is not put in and the girl doesn’t seem interested in finishing the car. The guy behind the counter goes to the back and finishes it off in about 10min at urgent speed. I apologize if she’s a new worker but the attitude she had was horrible.
Review for optical department. 40 minute wait time. Arrived at 4:50pm and took a number. They stopped calling numbers before we were called. Had to actually step up to the counter with our number to not be ignored. The guy with short hair did not greet us or show any customer service. After explaining I just needed to have the clear thread replaced he refused to help as he said it was broken and glue was on the glasses. I had glued one end to hold till I could get to the store. The glue did not impeed the thread or the ability to replace. I had to actually ask the guy to give me the thread to fix and he simply refused to even try or sit down with me at the adjustment station. 5 minute fix on my own after a terrible experience. I will NEVER buy any glasses or services from costco as after paying for exam + glasses gets ZERO effort or attemp to resolve my issue.
Very convenient for me. They have everything I need and very good customer service.
Best place to save money .. for family .. very rude customers, some staff are very rude . First time i was there the staff was shouting on me coz i was trying to get in from cashier side .. after I paid to get the card for Costco .. I think there is nice way to guide new customers, but when I use to visit the place i got the idea why they are dealing with the customers that way ( customers are very rude ) ... (((( zombies are existing))))))
It's a Costco what more to say
Good job ????
Really Good place. Variety of products and at affordable prices. Especially family packs.
Did a quick run for 3 families..in and out.
That is probably the smallest number of people I've ever seen in a Costco. Just needed a few things so it was great to be able to wander around a bit and then check out without standing in a line or waiting.
Strange experience. I am thinking about buying a Costco card. But first I wanted to visit the store-I have never been to Costco before. But I wasn't allowed inside. I told someone from customer service, in English, that I just wanted to look around. She told her colleagues, in French, that I was just trying to sneak in to buy stuff. I told her, in French, that I wasn't. I even offered to leave my wallet with her. And she said that people can't buy things at Costco without a card anyway. So then what's the problem? I was then asked to buy a membership or leave.
We had a very bad experienced at Costco Marche Central today. There's this very rude cashier named Najoua. Apparently our bank card wasn't working as the chip was destroyed, hence we have to look for another card but she is so impatient, rushing us and wanted to do the transaction of the other person next to us with a very rude approach. Maybe she was being trained to do her job fast but what was lacking was her service, be quick but be polite. Anyway it was not busy at all, some cashiers were even free that time, I don't see the point to rush. What disappoint me more is that there was a guy who came in the middle of the transaction named Kevin, he must be a supervisor. He looked on our membership card and said you are a new member with a high pitch. What does it mean? Because we are a new member we deserve that kind of service. He wasn't even concern of whats going on, he just wanted us to pay and that's it. This is not how I expect Costco staff should behave knowing that this is a prestigious company. Hoping that someone will look into this matter.
Went to the Pharmacy. They filled my prescriptions and when I got home I saw they filled one I did not want and cannot take because of a bad reaction and I never requested it. It had been on file for quite some time and I guess they decided to give it to me even though I never asked for it. So beware and pay attention to what they give you as they may give you something you may not want or cannot take. The prices are the best in town though so they are very busy and rushed so I can appreciate why mistakes could be made. Otherwise its a great pharmacy and everyone who works their seems nice and helpful. They sure have to work hard there.
I always try to avoid this Costco store, but sometimes I try to save a ride to Costco Pointe Claire or Laval. Unfortunately, today I passed there to do my shopping. When it was my turn to put my stuff on the belt, I find that it is disgustingly wet and unclean, so I tried to put the gloves and some other items l bought in a smallcardbord box. To my surprise, CAROLINE THE CASHIER snatches them and puts them on the dirty belt while grumpling that there are others waiting. I told her that her behavior is not civil because she has to bear in mind that I care alot about cleanliness. At the same time I turned to the client behind me to apologize if I caused any delay, but he smiled to me and expressed dissatisfaction with the cashier's manners. Back to the cashier who kept her rude manner of snatching my things and throwing them on the dirt belt, I told her for the second time that I care for cleanliness. At this point, she picks the phone angrily and calls the supervisor. In her turn the supervisor approached me saying that I can tell the cashier to clean the belt if it is not clean. Mind you supervisor, it is neither my job nor my responsibility to tell the cashier how to keep her belt clean and dry. I'm a client who expects, to say the least, standard service. To finish the transaction Caroline the cashier, turned her back to me and tried to make herself busy with the next client. Yet more, when I was picking my items, Caroline the cashier holds her name tag and shows it to me as if saying I don't care about your business go make a complaint. Briefly CAROLINE the cashier was unfriendly, rude and even acts in a hostile angry and disrespectful manner. Just for comparison, 10 minutes later I went to ADONIS in the same area. When the cashier found out that the belt is wet, she right away picked a brown towel paper to clean and wipe it with a smile.
Great prices, great service. You want to shop there always. Thank you COSTCO
very busy location.good staff.
I like this location, so does many people. It is crowded most days but there are so many good products that I wait too.
Awsome place to shopping..good fast customer service.
A Costco like any other which is great however Marche Central is one of the worst places to visit. Traffic all around is a pain, there is terrible public transit and parking is terrible, so I never come here in general but since I was nearby there was a big snow storm it was really quiet, otherwise if you can go to a more easily accessible Costco with better parking.
Good products for home grocery
It's overly busy, you always spend more than you thought , parking can be stressful on a new car but it still remains a gratifying shopping experience. The reason? Costco has the best buyers! You shouldn't trust every single product equally but you will generally find deals here unmatched elsewhere. You can also try safely novelty items knowing that the quality will be there. Problem is: you may never see the same deal again... The owners are also good to their employees.
This is a very large costco. As per any costco, they do not upset on stock and prices. They have everything: food, clothing, books, laptops, phones, etc. They also sell movie tickets at a discounted rate, it well worth paying the annual fee to be able to shop at costco
The quality of service during the pandemic leaves a lot to be desired!
Huge place, not much crowded, 2nd one is coming to Anjou in 2021..
Staff was extremely friendly and helpful. Did all Covid protocol . Only thing I would recommend is to have a sign posted on to amount of items in self check out . The lady helping in self check out was extremely polite when she told me it was a limit of 20 items .I had way over 20 items ! I was not aware of that as there is nothing posted
Love cotsco but super crowded
Great service as always. We cannot go wring with Costco. The returns are easy, seeking help is pleasant and always great variety in products and services alike.
Busy but worth buying the membership to stock up on food!!! GREAT PRICES
They have a great return policy The line ups can be long, yet be prepared for this when you decide to go. Lots of parking and great Covid-19 protocols present Do your part if you have to be out and stay safe and social distance for your own safety.
Clean and organized. Employees are friendly.
Costco is great for the deals you can get on food in bulk. There are a lot of people, but the aisles are big enough to pass three carts. The only issue I have with this center is the parking - one entry/exit and it's a four-way intersection. Not the greatest design as it can get congested and be difficult / time consuming to get it in/out.
I used the self check out option this afternoon and the Spanish associate wouldn't stop starring at me. I didn't need her help and there were plenty of other customers she should have been focusing on. She made me feel like I was a thief stealing groceries. You need to teach yourself employees proper manners and better procedures. Horrible experience from Costco Kelowna.
I want to get this out of the way first; THERE ARE WAY TOO MANY PEOPLE EVERYWHERE. Bon, now Costco is a great wholesale store as the name describes. Things that you'll usually find expensive at your local shopping mall can be found there for, in some cases, an amazing bargain. also they sell delicious food for cheap.There are many videos that talk about this giant and its success on YouTube, go have a look! Oh and I removed the star for the cheap clothes they have. THESE are not a bargain and look as well as feel horrible in my experience. Also, the crowds.