Reviews of Obsession Automobile (Car Concessionaire)

Meron Paulos

It was good service and good vehicle affordable price, outstanding customer service thanks all

baker skateboards

I just wanted to let you all know, that the owner of Obsession Automobile is Stephane Landry and not Richard. The place you guys are talking about is not Obsession Automobile. If you look at the picture of the establishment, it isn't the correct one. The one in the picture is located on Vanier but further down the street. I know this because I have dealt with them on numerous occasions and I have never received anything but excellent service during and after the sale.

Pierre Corbeil

(Translated) Shows confidence, gives good advice. Cars ready to use, without immediate repairs. (Original) Fait preuve de confiance, donne de bons conseils. Autos prêt à utiliser, sans réparations immédiate.

Pascal BAILLOU

(Translated) Very warm welcome and good service. Now it remains to be seen whether the cars are that good. (Original) Très bon accueil et bons services. Il reste maintenant à savoir si les voitures sont aussi bonnes.

Denis Charron

I bought a 2002 Ford Focus from this establishment last year which was sold to me at a reasonable price. Considering the year, model, make and mileage, I expected a certain amount of repairs to be done along the way but not anything crazy, especially considering a safety had apparently been done by another garage in the area reporting minor issues and that Obsession had stated it made substantial repairs to the car to make it road worthy. The radiator overheated within the first few months, apparently due to a busted hose and internal sensor failures. Obsession repaired it but I ended up having to pay in full. At the time, I racked it up as basic wear and tear. A few months later I brought the car in for a basic overview and tune-up at a local garage. To my surprise, I was told that two front ball joints, and rear bearings had to be changed immediately. Also, the hand break cables were ceased with rear drum finished as a result. The hand break cables should have been mentioned in the safety let alone the rest. Lesson learned; I will have safety checks done at a garage of my choice and never ever buy a car from Obsession again or refer anyone as well. I confirm that the owner of this establish Automobile ment is Stephane.

Cynthia Charron

My partner and I have bought 2 cars from Obsession over the last 4 years and are very pleased with the vehicles and service. We were shown different options for our budget and didn't feel any pressure which gave us time to think about the purchase. I have also called Stephane, the owner, on a couple of occasions for some maintenance work and he always managed to schedule me in within 24 hrs. Even the mechanic is nice and polite, this past winter I had to have a tire changed (remove spare) on which seemed to be the coldest day, he did it outside and was always professional and polite while doing it. I would recommend this business to anyone looking to buy a used vehicle. When driving around Aylmer you will notice many cars with the Obsession sticker on it therefore others feel the same.

Sylvain Simard

I bought 2 car at that place and the service and car are absolutely perfect the price is also very good for a used car dealer the car are very good I bought a Cadillac and a jeep

Fanny Allard

(Translated) Me and my husband have recently bought a new vehicle. Unfortunately, the owner had confirmed to us that he was going to do some interviews. Result three weeks later, go to the dealer to come out with a bill of $ 500 for regular maintenance, which should have been done and that has been suposly done. The dealer claims that the changes were not made due to the color of the oils, which they even bothered to show us. Seriously, this lack of professionalism and trust can not bring us a good reputation with a customerėle informed. I do not recommend this dealer, certe prices are cheaper, but honestly it is not worth risking a few dollars. I strongly advise you to do with real dealerships, if you do not want to deal with small surpeises of the kind. (Original) Moi et mon mari, avons recement fait l'achat d'un nouveau véhicule. Malheureusement, le propriétaire nous avait confimer qu'il allait faire certains entretiens. Résultat trois semaines plus tard, rendez-vous chez le concessionaire pour ressortir avec une facture de 500$ pour les entretiens réguliers, qui auraient du être fait et qui a suposément été fait. Le concessionaire affirme que les changements n'ont pas été fait dût à la couleur des huiles, qu'ils ont même pris la peine de nous montrer. Sérieusement, ce manque de professionalisme et de confiance ne peut nous emmener une bonne réputation auprès d'une clientėle avertis. Je ne recommande aucunement ce concessionaire, certe les prix sont moins chers, mais honnêtement ça ne vaut pas la peine de risquer quelques dollars. Je vous conseils fortement de faire à faire avec de vrais concessionaires, si vous ne voulez pas cous retrouver avec de petite surpeises du genre.

Boby Glaire

(Translated) I found affordable and good quality mags for my car here. (Original) J'ai trouvé ici des mags abordables et de bonne qualité pour ma voiture.

jean-marc Levert

(Translated) I bought a Kia Optima 2013. Before buying it I went to see my car mechanic who did an inspection of the vehicle, which was in great condition but had to do some maintenance (engine oil, brake service, some other things ...) I went back to see him to report. I told him that I am really interested in the car, but the interviews had to be done. Gentlemen told me he was going to do everything he was marked on the sheet of the garage. Remind me 4 hours later to tell me that the vehicle was ready. 2-3 weeks later my oil light comes on. I go so it's Kia because I see that the oil is still very black. Seeing this, I begin to think that he may not have done the other things. So I ask Kia to make an assessment. they tell me that I have to change the motor oil and other things that were marking on my list. Results I myself incurred the costs of interviews. I tried to join him several times even introducing myself to the premises and his employees always told me he was not there. I left them my phone number and I have It reminds me. Unfortunately he never called me back. No professionalism and trust. I do not recommend this place. (Original) J’ai acheter un Kia optima 2013. Avant de l’acheter je suis aller voir mon garagiste qui lui a fait une inspection du véhicule, qui ce trouvait en super état mais devait faire quelques entretiens (huile moteur, service de freins, quelques autres choses...) je suis retourné le voir pour lui faire part du constat. Je lui dit que je suis vraiment intéressé pour la voiture, mais les entretiens devait être fait. Messieurs me dit qu’il allait tout faire ce qu’il était marqué sur la feuille du garagiste. Me rappelle 4 heures plus tards pour me dire que le véhicule était prêt. 2-3 semaines plus tard ma lumière d’huile s’allume. Je vais donc c’est Kia puisque je vois que l’huile est encore très noir. En voyant ça je commence à penser qu’il a peut-être pas faite les autres choses. Je demande donc à Kia, de faire une évaluation . ils me dissent qui je doit changer l’huile à moteur et d’autres chose qui étaient marquer sur ma liste. Résultats j’ai du moi même encourir les frais d’entretiens. J’ai tenter de le rejoindre plusieurs fois même me présenter sur les lieux et ses employés me disait toujours qu’il n’était pas là. Je leur ai laissé mon numéro de téléphone et que j’ai Qu’il me rappelle. Malheureusement il ne m’a jamais rappellé. Aucun professionnalisme et confiance. Je ne recommande pas cette endroit.

Anna Bella

I'm a student that just bought her first car . Ford focus 2007. The owner Stephane was awesome . Was able to help me find the right finance. The car is just right for me . I had it for over 2 years now and its still rolling like new. Every time I need a maintenance on my car the team is always available . And the price is right. I get better deal with Car Obsession ( Garage) than other dealers around.

billy papadakis

no good

Ananas pamplemousse

(Translated) I buy 2 cars in 5 years. The service has always been impeccable. Whenever I need what the owner and the garagist are always available for the maintenance of my car. Thank you for changing my flatte !! (Original) Jai acheter 2 voiture en 5 ans. Le service a toujours été impéquable. À chaque fois que Jai besoin quoi ce sois le proprio et le garagist sont toujours disponible pour l' entretien de ma voiture. Merci pour le changement de mon flatte !!

Sophia Vadro

They sold me a car that was zip tied together

Julie Kent

I bought what I believed to be a structurally sound 4x4 2004 Ford Explorer back in August "AS IS" To me "AS IS" is things like rust spots, dents even a broken emergency break cable but to my surprise after bringing it in to a local garage for a routine oil change there was more than just a broken emergency cable wrong with it. They noticed that the front differential hosing was cracked and part of the outer shell was missing thus resulting in no fluids in the front differential and the gears were seized. There was no front drive shaft connecting the transfer-case and the front axles have been cut off because of this making it a rear wheel drive only. After about a week of the run around I finally spoke to the owner Richard Landy who claimed he was unaware of the problems.and tried to put the blame on me saying that I could have done the damage. I don't even know how to change my oil let alone cut off the axles and why would I do that? He then went on to try to say he was unaware it was a 4x4 to begin with...guess he missed the 4x4 high/low buttons on my dash when he sold it to me and he's been in the business for 50 years and doesn't know his cars? another lie. When I purchased the truck it had 4 different size tires on it so they had to hoist it up to put 4 of the same size tires and damage in the front is clearly visible. The owner Richard was rude and unwilling to help and actually drive away. One of the employees offered to have their garage "fix" the truck at a 50/50 cost for parts and labor. I do not trust them nor am I willing to give them anymore money, especially when it consists of a complete overhaul of my front end.

Gravel Jean-Sébastien

Bad service, high prices

J TO THE G

Good day to everyone in the google-sphere!!. I wanted to take the time today to write a review for Obsession Auto. Kris and his team went above and beyond to make sure that I received the car I wanted at the price I could afford. I was very impressed and came across from Ontario to buy this treasure. I can 100% recommend The Obsession team. I will be sure to send as many of my friends and family for their future car purchases. It was easy, non-pushy and most importantly the best price around. Thank you again for making this a fun and easy process. J.G

Momo Matthews

(Translated) Well located (Original) Bien situé