Reviews of Mont-Bleu Ford (Car Concessionaire)

Sylvain De Serres

(Translated) Very good service. (Original) Très bon service.

Daniel Labelle

(Translated) Good service and a huge thank you to Daniel for the very friendly service. (Original) Bon service et un enorme merci a Daniel au service tres amicale.

Isabelle Bouvier

(Translated) Great service from Patrick to sales, very attentive. (Original) Super service de Patrick aux ventes, très à l'écoute.

yannick gariepy

(Translated) Technicians lack qualification with sync and android auto. I had to show them how AA works however they are supposed to have had this training. And there has been so much repair on the sync module that the installer module is no longer the one that Ford engineers say is supposed to be there. Over the past 2 years, the same problem has been repaired, many things could have been avoided with more qualified technicians who dared to resolve the problem and not hurry to leave at 3pm. (Original) Les techniciens manque de qualification avec sync et android auto. J ai dû leurs montrer comment AA fonctionne pourtant ils sont supposés avoir eu cette formation. Et il y a eu tellement de réparation sur le module sync que le module installer n est plus rendu celui que les ingénieurs de Ford disent qui est supposé être là. Sur 2 ans passés la à réparé le même problème beaucoup de choses auraient pu être évité avec des techniciens plus qualifié et qui ose vouloir régler le problème et non ce dépêcher de partir à 3pm

Louis jr Barrette

(Translated) I bought tires, received great parts service from the clerk and manager, had it installed and as always a great service experience (Patrick Doucette). The only thing that annoyed me a bit was that I found it long to lay / swing 4 tires (2hrs) but delays can happen !! So always a 5 star! (Original) J’ai acheté des pneus , reçu un super bon service au pièces de la part du commis et de la gérante, fait installer et comme toujours une super bonne expérience au service (Patrick Doucette) . Seule chose qui m’a un peu agacé c’est que j'ai trouvé ça long poser/balancer 4 pneus (2hrs) mais les retards ça peut arriver !! Donc toujours un 5 étoiles !

Annie Lemire

(Translated) Very good service from sales consultant Jean-Rock Cayer. He considered the fact that I had a maximum monthly payment to make, so did everything to stay within my budget. In addition, he knows the new technology of new cars. (Original) Très bon service du conseiller aux ventes Jean-Rock Cayer. Il a considéré le fait que j'avais un paiement maximum mensuel à faire, donc a tout fait pour respecter mon budget. De plus, il connait la nouvelle technologie des nouvelles voitures.

Paule Laurier

Good! It was good, a little long, but I guess that's how long it takes... A little long... but otherwise good service! Received a coupon for a coffee, it was just a little long, around 2 hours to sit and wait... but I guess that's the time it takes!

Brad Tremblay

I live in Gloucester, but I ended up going here because of a search I did online for a used Ford Edge. I will definitely be coming back here first for my next car. Big thank you to Patrick Scrivener for helping us out. No pressure at all, quick to answer all questions, or if we had any hesitations about anything he made sure we got the answers we needed. Also very professional, there were a few times when we were talking with him when his cell phone was going off, and he didn't even look at it, just silenced it and focused on us. He also really knew his stuff, showing us practical features of the car we were looking at, that we probably wouldn't even find out about otherwise. Dominique in the fincance department was also very nice to deal with, again, no pressure or arguments, but very informative. I highly recommend this dealership's sales department, you will have a great experience with an established business that values their customers.

Freddy Baril

(Translated) Kyle James is a great advisor, I highly recommend him for your next car purchase. You can be sure that it will meet your needs. Thank you very much for your help today! (Original) Kyle James est un excellent conseiller, je le recommande fortement pour votre prochain achat de voiture. Vous pouvez être certain qu'il sera répondre à vos besoins. Merci beaucoup pour ton aide aujourd'hui!

Alain Charron

Had a problem with signal light on my 15 month old car. Had it taken care quickly, professionally and at no cost.

Christophe Raisonnier

(Translated) Once again, a big Bravo to the Ford Montbeu maintenance service team in Gatineau. A very special mention for Mr. Faquette who is a very professional person and who produces excellent customer service. Well done, Mr. Faquette! (Original) Encore une fois, un grand Bravo à l'équipe du service entretien de Ford Montbeu à Gatineau. Une mention très spéciale pour Monsieur Faquette qui est une personne très professionnelle et qui produit un excellent service à la clientèle. Bravo monsieur Faquette !

RAISONNIER CHRISTOPHE

(Translated) Excellent service as usual! Well done ! (Original) Excellent service comme d’habitude ! Bravo !

Fabien Li

(Translated) Impossible to make an appointment by phone, never had a return call. I do not recommend it. (Original) Impossible de prendre un rendez vous par téléphone, jamais eu de retour d'appel. Je ne le recommande pas.

Marie-Claude Dorion

(Translated) VERY disappointed with my purchase. I bought my first car, a 2015 Ford Fiesta (new !!!) in the spring of 2016. At the time, I stopped my choice on a new car to avoid mechanical problems / changes required that a used car could have been required and not to spend my time at the garage for repairs. But after only a few months, what I feared most began. In the last 2 years, I had to go to Ford at least 7 times. Remote starter problem (which incidentally stopped working, despite my 2 Ford repair visits), battery problem and not counting this heating problem this winter. And yes, my heating system has stopped working during the cold winter day. Engine problem seems ... Ridiculous !!! I am a young student with a busy schedule and who does not reside at 2 minutes from Ford. It's not easy to spend my days traveling around, especially since accommodation with a courtesy car is limited. Low availability which forces me to give up my access to a vehicle for 2 days while checking my car and "find and solve the problem". Very disappointing. Having known that buying a new car of the year would cause so much trouble, I would NEVER have bought this car. No laughing ... not even 30 000 km in almost 3 years and still at the dealership. A real lemon. A chance that the service is acceptable to compensate. (Original) TRÈS déçue de mon achat. J’ai fais l’acquisition de ma première voiture, une Ford Fiesta 2015 (neuve!!!) au printemps 2016. À l'époque, j'avais arrêté mon choix sur une voiture NEUVE question d’éviter les problèmes mécaniques/changements requis qu’une voiture usagée aurait pu exigée et de ne pas passer mon temps au garage pour des réparations. Or, après quelques mois seulement, ce que je redoutais le plus a commencé. Dans les 2 dernières années, j’ai dû me présenter chez Ford au moins 7 fois. Problème de démarreur à distance (qui a d'ailleurs ENCORE cessé de fonctionner, malgré mes 2 visites pour réparation chez Ford), problème de batterie et sans compter ce problème de chauffage cet hiver. Et oui, mon système de chauffage a cessé de fonctionner en pleine journée froide d’hiver. Problème de moteur semble-t-il… Ridicule!!! Je suis une jeune étudiante avec une horaire chargée et qui ne réside pas à 2 minutes de chez Ford. Pas évident de passer mes journées à me déplacer chez eux, surtout que l'accommodement avec une voiture de courtoisie est limité. Faible disponibilité qui m’oblige à renoncer à mon accès à un véhicule pendant 2 jours le temps qu’on vérifie ma voiture et « trouve et règle le problème ». TRÈS décevant. Avoir su qu’acheter une nouvelle voiture de l’année occasionnerait TANT de problèmes, je n'aurais JAMAIS acheté cette voiture. Sans rire… même pas 30 000 km en près de 3 ans et toujours chez le concessionnaire. Un vrai citron. Une chance que le service est acceptable pour compenser.

Kathy Teske

(Translated) Excellent service! Thank you!! (Original) Excellent service! Merci!!

Cody McDonald

Amazing experience! Sales staff was very knowledgable and made my car buying experience so incredible and easy! Devon was so friendly and awesome to deal with! I will definitely be buying all my future vehicles from him!

Fernand Lacourciere

L Ml Ml

Rocky Labonté

Awesome staff

robert moffet

(Translated) Great (Original) Super

Robby Johnson Courtemanche

(Translated) I had the opportunity to interact with the sales representative Sébastien Pilon during the car shopping process.Her service was professional, friendly and very reassuring.This is a young man who seems to take care very well of his customers. In short, human and very effective! Thank you, Sebastien! (Original) J'ai eu l"opportunité d'échanger avec le représentent des ventes Sébastien Pilon durant le processus de magasinage de voiture. Son service était professionnel, amical et très rassurant. Voilà un jeune homme qui semble s'occuper très bien de ses clients. Bref, humain et très éfficace! Merci, Sébastien!

Raymond Doyon

(Translated) You should have the 0 star option! (Original) Vous devriez avoir l`option 0 étoile!

Patrick Jordan

The great looking showroom at Mont-Bleu Ford is very welcoming and the service provided by Philippe for a recall was as usual, quick and painless. My car was ready in no time, I did'nt even have time for a complimentary coffee!

Va Fluer

Great place to go to for an oil change and wait on the spot Friendly staff and great service

Shawn Briere

Excellent experience buying a slightly used 2013 Ford Fiesta Titanium. The staff person that served me, Maxime, was incredibly helpful. He had a positive attitude and friendly demeanor and helped me pick the right car. A+, would highly recommend to anyone looking for a new or used car.

Marianne Rioux

(Translated) They answered my needs as well as my many questions !! (Original) Ils on bien répondu à mes besoins ainsi qu'à mes nombreuses questions!!

Normand Boissonneault

(Translated) Very good services (Original) Très bon services

Jerry Woodstock

Pushy sales people

Robert-Denis Larocque

(Translated) This is my second vehicle that I buy from Mont-Bleu Ford and I am always very satisfied with the service before, during and after sales. George Jr gives us friendly, professional and courteous service. I recommend Mont-Bleu Ford at all times. (Original) C’est mon deuxième véhicule que j’achète chez Mont-Bleu Ford et je suis toujours très satisfait du service avant, pendant et après vente. George Jr nous donne un service amical, professionel et courtois. Je recommande Mont-Bleu Ford en tout temps.

Juan Camilo Morales

(Translated) el mejor servico jamas visto in Gatineau !!! best service in French, English and Spanish (Original) el mejor servico jamas visto en Gatineau!!! meilleur service en francais, anglais et espagnol

Jenn

I bought my Ford Focus from Mont-Bleu Ford. It was an enjoyable experience. There was no pressure and I didn't feel rushed. The Salesperson went above and beyond, listening to what specs I wanted and was able to locating the vehicle. I was even lucky enough to have the Focus delivered to my house.

Michaël Rousseau

Excellent service !

Marie S. Martineau

(Translated) I am very proud to be part of the Ford family. I know my Focus 2014 is still in good hands. Magnificent customer service. When I went for my oil change, I was greeted with a smile and offered a coffee. Very nice customer area, with free wifi where I could play my quiet little game while they took care of my Focus. :) (Original) Je suis très fière de faire partie de la famille Ford. Je sais que ma Focus 2014 est toujours entre bonne main. Service à la clientèle magnifique. Lorsque je suis aller pour mon changement d'huile, on m'a accueilli avec le sourire et on m'a offert un café. Espace client tout à fait beau, avec wifi gratuit où j'ai pu jouez à mon petit jeu tranquille pendant qu'ils s'occupaient de ma Focus. :)

Guy Souligny

Purchased a Flex in 2011 and a F-150 in 2016 both vehicles were new and the service after sale has been great. Thanks George Jr.

gary stacey

I find dealing with Mont Blue Ford is like a roller coaster ride, sometimes good, sometimes bad, no consistency!!

Know Thyself

(Translated) It will be beautiful after the renovation. (Original) Ça va être beau après la rénovation.

David Millen

Patrick knows his stuff; is ultra friendly, accommodating and thoroughly professional.

Roger Sauvé

Abdel and Amine great guys. I love my new F150. Thank you I highly recommend Montbleu Ford top notch

M K

(Translated) Bad customer service (Original) Mauvais service à la clientèle

Maurice Leonard

Excellent place to go

Nelly W

Wonderful and super helpful staff! My husband and I drive all the way from Toronto to buy our Ford only from them! We have gotten our 3rd one today and as always the service was exceptional. They even stayed longer to wait for us past their closing time and made sure we were happy and taken care of! Thank you and see you next time!

Carmen Groulx Pelkie

It is always pleasant to go to Mont-Bleu Ford. The staff is very friendly and knowledgeable. Thank you Mont-Bleu Ford for the great service done on our Fiesta. Merci Philippe (service) pour nous avoir bien conseiller.

Giuliana Spagnuolo-Obaidi

I have had two excellent experiences, and one extremely unsatisfactory experience with Mont Bleu Ford that unfortunately caused me serious issues. I am very happy to report that the owner took my concerns seriously, however, and gave me his personal time and the opportunity to communicate with him directly. He has resolved my concerns respectfully, and has proven his intention to always provide professional and trustworthy service. I value that immeasurably, and am sure that others will find Mont Bleu Ford to be a trustworthy service provider.

Sebastien Fortin

It's my fourth truck with Mont-Bleu. Can't say enough good things about this dealership. I live in Orleans, and will still use them over JimKeay - night and day.

Darth Beowulf

(Translated) Excellent service! Thanks to Sébastien Pilon! (Original) Excellent service ! Merci à Sébastien Pilon !

Gabrielle Vachon Tassé

(Translated) Very good service! (Original) Très bon service !

Annie Guitar

(Translated) Very good service (Original) Très bon service

Emerson Fawley

Absolutely amazing sales and service team. If I could give 6 out of 5 stars I genuinely would. The vehicle selection seems nearly endless, the indoor show room is a pleasant area to really get a good look at any vehicle your interested in. Nearly everything on the lot had the sub-model/ option combination I was looking for, it really boiled down to what colour I wanted. Above all, the listed price was LESS than anywhere else. Even if you are from Ottawa, these guys are really worth the trip. You will not believe how helpful, kind, and humble every individual was. These people genuinely appreciate your business and are eager to build a long lasting relationship with their clients. I consider myself a ‘picky’ individual who does extensive research prior to purchasing anything, mont-bleu not only met all of my expectations, they exceeded 10 fold. I am happy to refer mont-bleu to anyone who is looking for a new or used vehicle. You will not find ‘high pressure’ sales tactics here, the sales staff are kind and extremely knowledgeable. The finance team were completely transparent, honest and highly professional. They were able to answer all my inquiries nearly immediately. Mont-bleu really puts in the extra effort to remove the stress of purchasing a vehicle. Purchasing a car was an exciting and positive experience (as it should be) and I left feeling confident in my decision. There is a reason why these guys have been in business for as long as they have, they clearly have the recipe for a good business. Thanks again to everyone at Mont-Bleu, I’ll be going back there when it’s time for my next one. Would highly recommend!

Emerson Fawley

Absolutely amazing sales and service team. If I could give 6 out of 5 stars I genuinely would. The vehicle selection seems nearly endless, the indoor show room is a pleasant area to really get a good look at any vehicle your interested in. Nearly everything on the lot had the sub-model/ option combination I was looking for, it really boiled down to what colour I wanted. Above all, the listed price was LESS than anywhere else. Even if you are from Ottawa, these guys are really worth the trip. You will not believe how helpful, kind, and humble every individual was. These people genuinely appreciate your business and are eager to build a long lasting relationship with their clients. I consider myself a ‘picky’ individual who does extensive research prior to purchasing anything, mont-bleu not only met all of my expectations, they exceeded 10 fold. I am happy to refer mont-bleu to anyone who is looking for a new or used vehicle. You will not find ‘high pressure’ sales tactics here, the sales staff are kind and extremely knowledgeable. The finance team were completely transparent, honest and highly professional. They were able to answer all my inquiries nearly immediately. Mont-bleu really puts in the extra effort to remove the stress of purchasing a vehicle. Purchasing a car was an exciting and positive experience (as it should be) and I left feeling confident in my decision. There is a reason why these guys have been in business for as long as they have, they clearly have the recipe for a good business. Thanks again to everyone at Mont-Bleu, I’ll be going back there when it’s time for my next one. Would highly recommend!

Francois Dagenais

(Translated) Excellent customer service, staff who were able to help me purchase my new 2015 focus. An after-sales service present and appreciated. My vehicle was really clean on delivery and as a bonus I received 4 new winter tires free!! (Original) Excellent service à la clientèle, un personnel qui a su m'aider dans l'achat de ma nouvelle focus 2015. Un service après vente présent et apprécier. Mon véhicule était vraiment propre à la livraison et de plus en bonus j'ai reçu 4 pneus d'hivers neufs gratuitement!!

MLML MLML

(Translated) Excellent service, efficient and good mechanics! Honor guarantees. Clean work and courteous staff. Thank you very much to Marie, Director of Services for accommodating me with a courtesy vehicle. (Original) Excellent services, efficace et bons mécaniciens! Honore les garanties. Travail propre et staff courtois. Merci beaucoup à Marie, Directrice des services pour m'avoir accommodé avec un véhicule de courtoisie.

Pat Québecois

(Translated) It's correct! (Original) C'est correct!

Yan Galarneau

(Translated) Great staff, very nice, impeccable service. We are far from the pressure selling of the 80s and 90s, and I don't miss it. People here really care about after sales service. (Original) Super staff, très gentil, service impeccable. On est loin de la vente à pression des années 80-90, et ça me manque pas. Les gens ici se souci vraiment du service après vente.

mathieu constantineau

Very friendly staff great price would buy there again !

arno B

I purchased a F150, tried every single Ford dealer in town, theses guys gave me the best customer experience. they listen, help and treat people well.

Les Pros de l'air

(Translated) top service to my seller (Original) top service a mon vendeur

Doublejay

Excellent customer service and attention your needs.

Andre Bolduc

(Translated) Very well received with courtesy. The repair was carried out quickly. I'm happy, my car is running like new. Thank you. (Original) Très bien reçu avec courtoisie. La réparation a été exécutée avec rapidité. Je suis content, mon auto fonctionne comme une neuve. Merci.

Sylvie-Anne Dery

Perfect

Marco Laflamme

(Translated) It's not that I like to take place, Just to test the waters and see the prices (Original) C'est pas que j'aime se lieu , Simplement pour tâter le terrain et voir les prix

Melanie Rivest

(Translated) The staff is very friendly (Original) Le personnel est très aimable

Gerard Furlong

Just shoping

Benoit Lecomte

(Translated) Fast service and always looking for a new way to meet the needs of customers. Thank you for the courtesy car, very appreciated. (Original) Service rapide et coirtoie toujours à la recherche de façon nouvelle pour répondre aux besoins des clients. Merci pour la voiture de courtoisie, très apprécié.

Peter Yeung

Put a deposit on a used truck on September 25th, 2018 and when I called back on September 26th and could not get a hold of sales guy and then called back on September 28th to take it to the mechanic to inspect it was told the truck was sold to another person for more money. This is unbelievable as business and customers service. NO call to say other people interested and come in and finalized it. I definitely would NOT deal with this dealership! Deposit doesn't mean anything with this dealership as hold! Talk to sales manager and said we'll refund your deposit as nothing has happened, wasted 3 hours! As you see the response from General Manager finding another vehicle is false as the sale guy was really nice who sent some pictures but no price, I am still waiting since September 28th now it is October 1st for price of replacement Truck!

Alex

Don't you worry man, these are the best people in town.

Zac Manuel

We had an issue shortly after we bought one of their cars. They 100% took care of us and did the right thing. Thanks again.

Mathieu Arseneault

(Translated) Polite and courteous people, very satisfied with the customer service in the mechanical department. They were able to complete maintenance quickly to respond to an emergency. They followed up with me on the repairs. They offer a quality service which is more and more difficult to find these days. (Original) Des gens polis et courtois, très satisfait du service à la clientèle dans le département de la mécanique. Ils ont été capable de compléter la maintenance rapidement pour répondre à une urgence. Ils ont fait le suivi avec moi sur les réparations. Ils offrent un service de qualité qui est de plus en plus difficile à trouver de nos jour.

mariah Tremblay

(Translated) We love our new car and had a great service (Original) On adore notre nouvelle voiture et avons eu un très bon service

Daniel Sandra Bélanger

(Translated) EXCELLENT AFTER SALES SERVICE. COURTOIS & PROFESSIONAL. I RECOMMEND THIS CONCESSION OF MONT-BLEU FORD TO ANYONE LOOKING FOR IMPECCABLE QUALITY SERVICE. (Original) EXCELLENT SERVICE APRÈS VENTE. COURTOIS & PROFESSIONNEL. JE RECOMMANDE CETTE CONCESSION DE MONT-BLEU FORD À QUICONQUE RECHERCHE UN SERVICE DE QUALITÉ IMPECCABLE.

Marc Charbonneau

Service was completed quickly and did a good job...

Genevieve Brunet

I like it a lot. It is a very friendly dealership with great service. We have purchased 8 trucks here. The location is a little odd to access but the staff is very kind, understanding and really try to help the customer get what they are wanting/needing. There is a lot of selection of trucks and cars, both new and used. They have lots of onsite technicians to fix your car. You definitely need an appointment if you want life to be simpler. There is a waiting lounge with a TV, reading material, snacks, drinks and Wi-Fi if you have to wait. Or it's a quick walk over to St-Hubert. Accessibility wise (wheelchair, walker, stroller) it's a little hard to get around as there are many doors. The washroom was clean and we'll stocked. My kids always love going to sit and pretend to drive (dream of driving) the cars in the showroom. I recommend this dealership to my friends and family. George jr. is really good at taking care of his clients, even the crazy ones from Orléans. Disclaimer: very few of my reviews are 5* as they have to far surpass every expectation I have.

RogerC 68

Service is always top notch and never disappointed with the service!

Eric Carrier

(Translated) great team, fast service. (Original) super équipe, service rapide.

Plomberie Benmar

(Translated) I went to 5 new trucks bought at Mont-Bleu Ford, the last 4 with Devon B., super good price super good service! (Original) Je suis rendu a 5 camions neufs achetés chez Mont-Bleu Ford dont les 4 derniers avec Devon B., super bon prix super bon service!

RogerC68

Just brought my F150 in to have the tires changed and the service was great!! If a dealership spends the time to send you an email asking for our review of their service shows that they are truly interested in improving their service. Our 3rd vehicle from Mont Blue and many more to come. Thank you!

Grit Village Fitness McCann

My husband and I drove 4.5 hrs (Port Perry, Ontario) to buy our car from this dealership because my brother had bought his cars from here and said we would receive great service and price. We did indeed! We purchased a Ford Flex and very happy with the customer service and price. The service department worked through their lunch in order for us to get on the road as promptly as possible! We sent my parents also to buy their van from the dealership and they were also very impressed by the service! Certainly worth the drive!

Sacha van den Hanenberg

Fantastic Dealership and Fabulous Service: October 2012 was my first experience purchasing a vehicle on my own and my first time dealing with Mont Bleu. Having reservations about making such a significant purchase and dealing with an entirely new Ford dealership, George took my through all the steps and presented plenty of options for me to work with, helping me find my perfect truck ....18months later, I am still thrilled with the exceptional service and attentiveness that the entire Mont Bleu gang delivers with every visit. By far an exceptional team that focuses on customer satisfaction and long term relationships.

Stephane Potvin

(Translated) I am the new owner of a used vehicle. Excellent first impression in Service. Patrick took care of the file and offered good follow-ups. (Original) Je suis nouveau propriétaire d'un véhicule usagé. Excellente première impression au Service. Patrick s'est occupé du dossier et a offert de bons suivis.

Patrick Couture

Brought my truck F-150 with towing last Wednesday and we are a week later still no news. They can’t even call you to provide information you have to fetch for it. All excuses were provided to me ( Covid , lack of staff, people calling in sick blabla bla ). Completely unprofessional from them. I should of tow my truck somewhere else.

Sandrine Ishimwe

(Translated) For all those who would like to buy a new or used vehicle. Excellent customer service, good sellers and most importantly accessibility to auto repair service and parts department (Original) Pour tous ceux et celles qui voudraient s'acheter un véhicule neuf ou d'occasion. Excellent service à la clientèle, bon vendeurs et surtout accessibilité du service de réparation d'autos et d'un département de pièces

marie-josée gagnon

(Translated) Mario castles me extremely well received and took care to explain everything super service on his behalf and even pestle explained to us the financing guaranteed to praise us thank you to you two montbleu ford 5 stars (Original) Mario des châtelets ma extrêmement bien recu et a pris soin de tout nous expliquer super service de sa part et mme pilon nous as expliqué le financement garantie nous a epauler merci a vous deux de montbleu ford 5 étoiles

Alain Smith

(Translated) Service already very good and today ... rotten (Original) Service déjà très bon et aujourd'hui...pourri

Stephane Emond

(Translated) Excellent after sales service (Original) Excellent service après vente

Steve-Lise Brûlé

Always dependable and accommodating. I needed my car back for mid afternoon and it was ready two hours earlier than needed.

christian longpre

(Translated) Best service and professional sales team (Original) Meilleur service et ėquipe de ventes professionnelles

Alireza Mansouri

Nice staffs

Tom L

Awesome sale service

Luc Picard

(Translated) Excellent service, very courteous staff! (Original) Excellent service, personnels très courtois,!

Vicki Meyouhas

Wonderful service. As soon as they realized they were behind, they lent me their vehicle and ultimately allowed me to take it home. My car was brought to me the following evening. Thank you!

Dan Paras

The car looks like new great detailing job

CyberDukes

(Translated) I am very satisfied with the service of Mont Blue Ford, I could not ask for better. Thanks to the whole team. (Original) Je suis très satisfait du service de Mont Blue Ford, je ne pourrai demander meilleur. Merci à toute l'équipe.

NICOLAS YATROPOULOS

Nice place!

Robert Alain

(Translated) Service and courtesy of the staff is incredibly good. Thank you so much for everything and I'm happy to have experienced The Ford Experience with Mont-Bleu Ford from Gatineau. Robert Alain (Original) Service et courtoisie du personnel est incroyablement bon. Merci beaucoup pour tout et je suis content d'avoir vécue L'expérience Ford avec Mont-Bleu Ford de Gatineau. Robert Alain

Patrice Dufour

(Translated) The first reception on entering was very welcoming however the one with the used car representative, very ordinary. (Original) Le premier accueil en entrant était très accueillant par contre celui avec le représentant voiture usagée , très ordinaire .

rdlarocque

Always get a amazing service. Patrick is absolutely a person that knows what is doing and taking the time to explain. I am not worried when I bring my car for service.

Diane Haddad

As always, your staff Stephanie and Patrick in the service department were courteous and kind and explained what needed to be done and how much it would cost. I'm always impressed with Mont Bleu Ford's customer service.

Jean-Nicolas Asselin

(Translated) Very good service (Original) Très bon service

jalal faraj

Nice stuff, free coffee, free Wi-Fi

Mario Loubier / MLSolution (MLSolution)

(Translated) Nice people! (Original) Des gens sympathiques!

Danielle Léger

(Translated) I have always had good service Because my husband has a problem with his auto bell a Ford Focus he still has problems with the car, I have always had good service with the staff and the appointments are fast. His steps like in Ottawa he did not want to change the Bell (Original) Moi j'ai toujours eu du bon service Parce que mon mari a un problème avec son auto la cloche un Ford Focus il a toujours des problèmes avec l'auto ,j'ai toujours eu un bon service avec le personnel et les rendez-vous son vite. Ses pas pareille comme à Ottawa il n'a pas voulu changer la Cloche

Katheryne Dubreuil

Great place!!! Family friendly!!

The Budd

Bought a car from these guys this week. The amount of accommodation they made getting the deal done and driving me back and forth between Ottawa and Gatineau was amazing. Sales staff was very friendly and made the process simple and enjoyable. Would highly recommend them.

Philippe Gervais

Had few service done so far. Sales team is great and helpful. Service team is good but they should validate initially if client is paying for the maintenance package (oil and brakes included). Had to correct them on a 187$ bill that ended up costing me only 45$. Staff is friendly.

Natasha kavakwa

I'm r

Jody Mitic

THEE FORD DEALER for the GOA

Philippe Lepage

(Translated) Great service from Juan Morales and all the expensive team Mont-Bleu ford !!!! (Original) Superbe service de Juan Morales et toutes l’equipes cher Mont-Bleu ford!!!!

Mathieu Larocque

(Translated) very good service and very welcoming I would highly recommend your service to all my friends (es) in addition to the very good team fast and courteous served with superior professionalism of Patrick Doucette (Original) très bon service et très accueillant je recommanderais fortement vos service a tout mes amis (es) en plus la très bonne équipe rapide et courtois servi avec un professionnalisme supérieur de Patrick Doucette

Edith Snowdon

(Translated) I work there. Come and meet me, it will be my pleasure to guide you in your choices. (Original) J'y travail. Venez me rencontrer il me fera un plaisir de vous guider dans vos choix.

msanna4

(Translated) I always have great service every time. (Original) J'ai toujours un excellent service à chaque fois.

Frederick Tremblay

(Translated) We have received a very good service from this dealer and are very satisfied with their work. We would like to acknowledge the work of all the Mont-Bleu team who worked with us, Kim, Chantal and of course George. See you again in 5 years. (Original) Nous avons reçu un très bon service de ce concessionnaire et sommes très satisfaits de leur travail. Nous aimerions saluer le travail de toute l'équipe de Mont-Bleu qui a travaillé avec nous, soit Kim, Chantal et bien sûr George. Au plaisir de se revoir dans 5 ans.

natalie Boucher

(Translated) I liked (Original) J ai aimer

Cam Cleroux

George Petric lost his shirt and pants and still wears the same barrel. Maybe this year he will wash it.

Gilles Girouard

Sold us a lemon.. and won't help us

Lilya Masson

EXCELLENT SERVICE

Erik Martin

(Translated) Be careful because spare parts are very expensive compared to other places. (Original) Faites attention car les pièces de rechange sont très dispendieuses comparativement à d'autres endroits.

Bruno Parent

(Translated) Excellent service, clear explanations, reasonable price (Original) Excellent service, explications claires, prix raisonnable

Marcia Brizard

(Translated) Satisfied (Original) Satisfaite

Slember

(Translated) I brought the car to my mother laba for a recall on the airbag, everything worked well, coming out of it, the flash after turning no longer close, you have to close them even and there is a noise as if there was some lollipop in the steering wheel. they want $ 280 to fix a problem that comes from them! (Original) J'ai apporter l'auto à ma mère laba pour un recall sur les airbag, tout fonctionnais bien, en sortant de la, les flasher après avoir tourné ne ferme plus, il faut les fermer sois même et il y a un bruit comme si il y avait quelque chause de lousse dans le volant. ils veulent 280$ pour réparer un problème qui vien de eux !

Pierre Chretien

(Translated) A place to go courteous service thank you Martin to the room quick service. (Original) Un endroit à allé service courtois merci Martin au pièce service rapide.

Boussole intérieure

(Translated) Courteous services and smiling staff. (Original) Services courtois et personnel souriant.

Gilbert DJILO

(Translated) Hello, I really appreciated the welcome and promptness with which my problem was solved. So far, I think I really appreciate your services. Thank you (Original) Bonjour, J'ai beaucoup apprécié l'accueil et la promptitude avec laquelle mon problème a été résolu. Jusqu'à présent, je pense j'apprécie vraiment vos services. Merci

Lise Lacroix

(Translated) Thank you very good customer service to the room and service (Original) Merci très bon service à la clientèle au pièce et au service

Pierre Simone

Patrick Doucette, servicemen with a smile, attention to details, keep up to good service.

Élodie Cossette

(Translated) Excellent service from the Service! Thank you ! (Original) Excellent service de la part du Service ! Merci !

Ghislain D'Aoust

(Translated) Great service from Devon Butler and the entire Mont-Bleu team. Very effective. Young and dynamic team. First time at Mont-Bleu and surely not the last. (Original) Super service de Devon Butler et de tout l'équipe de Mont-Bleu. Très efficace. Équipe jeune et dynamique. Premier fois chez Mont-Bleu et surement pas la dernière.

Luc G Paquin

(Translated) I had not made an appointment and I arrived in the morning on Monday, a day which after all is very busy, for sure. At the start of the afternoon on Tuesday, my car was already ready with my check / repair bug list. (Original) Je n’avais pas pris de rendez-vous et je suis arrivé dans la matinée lundi, une journée, qui somme toute est très occupée, c’est certain. Au début de l’après-midi mardi, ma voiture était déjà prête avec ma liste d’anomalies vérifier/réparer.

Chloé Byron

(Translated) Super service! Nothing to say negative, only positive. We did business with James and he was a great adviser. Me who has them very poor service in the pass with another dealer. I got good again in an advisor and seller. Great team and my boy very happy to have more listen to the patrol patrol to wait in the small lounge. (Original) Super service! Rien à dire de négatif, que du positif. Nous avons fait affaire avec James et il a été de bon conseille. Moi qui a eux de très mauvais service dans le passer avec un autre concessionnaire. J'ai retoruver du bon dans un conseiller et vendeur. Super équipe et mon garçon très heureux d'avoir plus écouter la pat patrouille pour patienter au petit salon.

Gaetan Lessard

(Translated) Very good service! (Original) Très bon service!

Debbie Chartier

Nothing "Bleu" about the customer service here! Everyone there is so pleasant to deal with.

madeleine nault

(Translated) Very satisfied with the service I received! Always smiling employees and ready to help! Thank you (Original) Très satisfaite du service que j’ai reçu! Toujours des employés souriants et près à aider ! Merciiiiiiiii

Danny Bois

(Translated) Auto delivered faster than expected. Courteous and fast shuttle. Patrick D advisor, a pro! (Original) Auto livrée plus rapidement que prévu. Navette courtoise et rapide. Patrick D conseiller, un pro!

Mathieu Gosselin

(Translated) Bad reception (very condescending) and bad service. My wife came forward with a problem with the remote starter. She had to pay for the repair (now no longer under warranty), whereas 2 years ago, when she presented herself with the exact same problem, they couldn't find anything and she said that it was '' in her head''. Dealer not to be recommended. (Original) Mauvais acceuil (tres condescendant) et mauvais service. Ma conjointe s'est présenté pour un probleme de démarreur à distance. Elle a dû payer la réparation (maintenant plus sous garantie), alors qu'il y a 2 ans, quand elle s'est présenté pour exactement le même probleme, il n'ont rien trouver et lui on dit que c'était ''dans sa tête''. Concessionnaire à ne pas recommander.

Al Francis

(Translated) Wow! I am so impressed with Ford Canada as well as this particular dealership. My son had a 2019 Ford F150 on a lease. My son died a month ago and we're now having to deal with the business side of his death. Well in our research, we discovered that Ford Canada has a program called Peace of Mind. The program basically allowed us to simply return the truck, no questions asked, no penalty to break the lease, no nothing (except some paperwork to prove everything). So, we're extremely impressed and thankful for Ford Canada having this program and this option available to us. However, we're doubly impressed by this specific dealership. The General Sales Manager (Stéphane Lessard) was very professional and compassionate in handling the process. We had actually previously tried to do this with another dealership alot closer to our home and we were very disappointed. This previous dealership was not returning emails or phone calls and was obviously very uncooperative. So without a doubt, I highly recommend Mont-Bleu Ford to anyone looking for a Ford product or even a used product of any brand. They are very professional. I will definitely purchase from them in the future myself should the need arise. Wow! I am so impressed with Ford Canada and specifically, this dealership. My son had a 2019 Ford F150 on lease. My son passed away last month and we are now in the business of succession matters. Through our research, we discovered that Ford of Canada has a program called: Peace of Mind. The program allows you to simply return the truck, with no penalties or fees to end the rental. We only needed a few papers to confirm the death of the signatory of the rental. So, we are really grateful that Ford is offering such a program. But we're also very happy with this particular dealership. The General Sales Manager (Stéphane Lessard) was very professional and showed a lot of empathy and compassion for the situation. We had tried to do all of this with a dealer closer to us (the one that did the rental in the first place) and they were much less cooperative; they did not return our emails or phone messages. So I recommend Mont-Bleu Ford to anyone looking for a Ford product or any used cars, even from another brand. They were so professional with this very difficult situation for us. I will definitely prioritize this dealer myself in the future. (Original) Wow ! I am so impressed with Ford Canada as well as this particular dealership. My son had a 2019 Ford F150 on a lease. My son died a month ago and we're now having to deal with the business side of his death. Well in our research, we discovered that Ford Canada has a program called Peace of Mind (Tranquillité d'esprit in french). The program basically allowed us to simply return the truck, no questions asked, no penalty to break the lease, no nothing (except some paperwork to prove everything). So, we're extremely impressed and thankful for Ford Canada having this program and this option available to us. However, we're doubly impressed by this specific dealership. The General Sales Manager (Stéphane Lessard) was very professional and compassionate in handling the process. We had actually previously tried to do this with another dealership alot closer to our home and we were very disappointed. This previous dealership was not returning emails or phone calls and was obviously very uncooperative. So without a doubt, I highly recommend Mont-Bleu Ford to anyone looking for a Ford product or even a used product of any brand. They are very professional. I will definitely purchase from them in the future myself should the need arise. Wow ! Je suis tellement impressionné de Ford Canada et spécifiquement, ce concessionnaire. Mon fils avait un 2019 Ford F150 en location. Mon fils est décédé le mois passé et nous sommes maintenant à la tâche des affaires de succession. A travers nos recherches, nous avons découverts que Ford Canada a un programme intitulé : Tranquillité d’esprit. Le programme alloue de simplement retourner le camion, sans pénalités ou frais pour mettre fin à la location. Nous avions seulement besoin de quelques papiers pour confirmer le décès du signataire de la location. Donc, nous sommes vraiment reconnaissants que Ford offre un tel program. Mais nous sommes aussi très satisfaits avec ce concessionnaire en particulier. Le Directeur Général des ventes (Stéphane Lessard) était très professionnel et démontrait beaucoup d’empathie et compassion pour la situation. Nous avions essayé de faire tous ceci avec un concessionnaire plus près de nous (celui qui avait fait la location en premier lieu) et ils étaient beaucoup moins coopérant; ils ne retournaient pas nos courriels ou messages téléphoniques. Donc je recommande Mont-Bleu Ford à n’importe qui cherchant un produit Ford ou n’importe quelles voitures usagées, même d’une autre marque. Ils étaient tellement professionnels avec cette situation très difficile pour nous. Je vais certainement prioriser ce concessionnaire moi-même au future.

Line Coderre

Great service always with a smile

Stephan Pigeon

(Translated) I am told that there is no extended warranty for the clutch on the 2018 Focus Titanium. FALSE. I had to go to Rockland Ford to get my car repaired for free. After having discussed with the manager, I am informed that it is a problem of training with new employees. It can be understandable. (Original) On me dit qu'il n'y a aucun garantie prolongée pour la clutch sur les Focus Titanium 2018. FAUX. J'ai du avoir recours à Rockland Ford pour faire réparer ma voiture gratuitement. Après avoir discuté avec le gérant, on m'informe que c'est un problème de formation avec des nouveaux employés. Ça peu être comprenable.

Miguel Lara

Excellent service and very professional.

Huguette Grenier

(Translated) I was there the other morning for an oil change on my Ford F-150. Courteous and prompt service. New comfortable waiting room. (Original) J'étais là l'autre matin pour un changement d'huile sur mon Ford F-150. Service courtois et rapide. Nouvelle salle d'attente confortable.

Richard Guindon

(Translated) Hello this is the 3 IIME truck that I buy from Mont Bleu Ford and I am very satisfied. Seller Juan offers very good service and is very professional. My truck was delivered the next day after my purchase. Juan took the time to explain everything I needed to know and he programmed my phone so that I would be able to control my truck remotely. Thanks to Juan (Original) Bonjour c’est le 3 IIME camion que j’achète chez Mont bleu Ford et je suis très satisfait . Le vendeur Juan offre un très bon service et il est très professionnel . Mon camion a été livré la journée suivante de mon achat. Juan a prit le temps de m’explique tout ce que je devais savoir et il m’a programmer mon téléphone pour que je sois en mesure de contrôler à distance mon camion . Merci à Juan

Michel Boivin

(Translated) Impeccable service! The staff are so courteous and listen to my needs. (Original) Service impeccable! Le personnel est tellement courtois et il est à l'écoute de mes besoins.

Mario Banville

(Translated) Fast and very efficient service with the purchase of my truck, very competitive price. Thank you for the good service (Original) Service rapide et tres efficace a l achat de mon camion, prix tres competitif. Merci pour le bon service

Remi Murray

Excellent service

Amir Razi

Unfortunately I have to write a negative review for dishonesty of the manager and staff when it comes to selling a vehicle at Mont-Bleu Ford. I test drove a used vehicle that had obvious mechanical and safety issues such as major rust, dragging brakes, No emergency brake, hole in the muffler, broken front and rear bumper and chipped windshield ( not at eye level so not a safety concern) The vehicle had no winter tires but it is mandatory for vehicle to have it in Quebec if sold in winter.... The ad on their website said: "Original plated Quebec, this vehicle is offered to you with the safety and E-TEST for the residents of the province of Ontario and certified for Quebec" The sales person said that the manager has told him the car is sold AS-IS and not satisfied. That's false advertising for you right there... I was going to pay cash for this 2005 Lincoln Town car and didn't need financing but the sales person mentioned right away that there is no financing option for this vehicle. The ad says : We offer 2th and 3 th chance financing - Mont-Bleu Ford, YOUR FORD Dealer in Gatineau/Ottawa region. False advertising # 2 .... The manager also said the vehicle has no history of accident. guess what! FALSE. The car proof ( Provided by the dealer) says it has been repaired at the dealer (Middle Front) due to accident.... I guess they are hoping that you won't read the papers they give you.... Overall the dishonesty i experienced with this dealership and specially the manger (Eric) was outrageous. I would not recommend buying from these guys, if you have to .. do your homework before you walk in cause they are after your pockets.

Guylaine Labrecque

(Translated) I moved for nothing. Arrogant seller. (Original) Je me suis déplacée pour rien. Vendeur arrogant.

Alex P

(Translated) A lot of choices (Original) Beaucoup de choix

Todd Clark

The service team here is awesome! In and out quicker than I expected. Pricing was fair as well.

Pierre Johnson

Visited the dealership yesterday to look at an F150. This is the best experience I have had at a new car dealership in 30 years! Devon, the salesman assigned to us, was great. They know how to deal with clients properly. Will be recommending this dealership to friends and family for sure.

Audrey Angers

Great service, take time with the customer.

Marius Leblanc

Great experience as I was well received straight from crossing the door. I had excellent prompt and quick services from the sale Director & Manager and left with a new truck within 24 hrs.

Claudia Blais-Thompson

(Translated) Very poor customer service. I bought a used car in December with an 84 parts warranty. Because of this warranty, they had to do a more thorough check of the vehicle. Three months later, I had to change my rear shocks, parts not covered by the warranty. They tried to correct their mistake by offering me a free oil change. I find it to be laughing at people and taking them for fools. I will never recommend this dealership to anyone. (Original) Très mauvais service à la clientèle. J’ai acheté une voiture usagée en décembre avec une garantie sur 84 pièces. En raison de cette garantie, ils se devaient de faire une vérification plus poussée du véhicule. Trois mois plus tard, je devais changer mes shocks arrières, pièces non couvertes par la garantie. Ils ont tenté de corriger leur erreur en m’offrant un changement d’huile gratuit. Je trouve que c’est rire des gens et de les prendre pour des imbéciles. Je ne recommanderai jamais ce concessionnaire à personne.

Christine Reid

(Translated) Very good service and courteous staff. (Original) Très bon service et personnels courtois.

Denis Lavergne

Went here to look into purchasing a new car; Salesman was probably a newbie as he did not permit me to try the car (a Ford Focus). Returned with my father, and found the client service was OK. A female client in front of us was told that if she paid for the replacement part, she would get 2 year warranty, but since Ford paid a portion, the warranty was only 2 months. Found this very discomforting.

Veronique Danis

(Translated) Great service! Listening to their customers. I highly recommend them for the purchase of your next vehicle! (Original) Super service ! À l'écoute de leurs clients. Je les recommande fortement pour l'achat de votre prochain véhicule !

Michel Côté

(Translated) Very satisfied (Original) Très satisfait

Bruno Trepanier

Excellent service & staff

Jean-Claude Quirion

(Translated) Very good service (Original) Très bon service

J Giroux

(Translated) They are simply dishonest. Buying a new vehicle should be a great experience, not a nightmare! In order to reduce our payments, we went to exchange a vehicle that was already rented at this dealership. We were told that the exchange was profitable, they gave us bad information ... when we think about it, they really said anything to wind things up and we hid some really important information. Everyone was nice but now we understand why and it was hypocrisy. We lost at least $ 8000 and have a vehicle of lesser value ... it rotten you a life because yes unfortunately we signed for that, we made ourselves well. Save yourself this huge stress, life is pretty hard like that, go elsewhere, I bought in Hull (Dupont) before and it's not comparable, I left with a vehicle that was worth the price paid ... c ' is the base;) (Original) Ils sont simplement malhonnêtes. L'achat d'un nouveau véhicule devrait être une belle expérience, pas un cauchemar! Afin de diminuer nos paiements, nous sommes aller échanger un véhicule qu'on louait déjà chez ce concessionnaire. On nous a affirmé que l'échange était profitable, ils nous ont donné de la mauvaise information...quand on y repense, ils ont vraiment dit n'importe quoi pour nous embobiner et nous on caché de l'information vraiment importante. Tous le monde étaient gentils mais on comprend maintenant pourquoi et que c'était de l'hypocrisie. Nous avons perdu au moins 8000$ et avons un véhicule de moindre valeur...ca te pourri une vie parce que oui malheureusement nous avons signé pour ça, nous nous sommes bien faits avoir. Épargnez vous cet énorme stress, la vie est assez dure comme ca, allez ailleurs, j'ai acheté à Hull (Dupont) auparavant et c'est pas comparable, je suis partie avec un véhicule qui valait le prix payé...c'est la base ;)

Josée Paradis

Great Services. They have answerred all the questions quickly.

Sylvain Bigras

(Translated) Always well served at Mont Bleu Ford (Original) Toujours bien servi chez mont bleu ford

Sarah Jaworski

Amazing service! They made the transition to a new car effortless and memorable. Thanks again!

Alajeunesse402

(Translated) Very good fast and very courteous service (Original) Très bon service rapide et très courtois

France Legault

(Translated) I received a very good service thank you (Original) J'ai reçue un très bon service merci

Mark and Kelley Nafekh-Blanchette

We've been customers of Mont-Bleu Ford since we purchased our Ford Flex over five years ago. Our experience since day 1 has been excellent. Since then we've purchased a second vehicle, a Ford Fiesta, and continue with having our vehicles serviced at Mont-Bleu. Their prices are extremely competitive, but what is more important is the trust they foster and the incredible level of service which is important to me and my family. We will continue doing business with Mont-Bleu Ford and will definitely purchase our next vehicle from them when the time comes. Highly recommended!

Charles Fournier

(Translated) The shopping experience went well. I was served by Sébastien Pilon. I had a very good service. His availability was exemplary. The negotiation lasted several days. I would prefer a shorter time, but when negotiating a car, you have to be patient and compare the prices received. (Original) L'expérience d'achat s'est bien déroulé. J'ai été servi par Sébastien Pilon. J'ai eu un très bon service. Sa disponibilité était exemplaire. La négociation a durée plusieurs jours. J'aurais préférer un délai moindre, mais lorsqu'on négocie une voiture, il faut être patient et bien comparer les prix reçus.

Carl Finniss

I bought my F150 from Mont Bleu 2 years ago, and at the time I rated the sales experience highly. I would now like to advise that the after sales service is also exceptional. The front line service advisors are very attentive and always ensure that I am fully aware of what was done. Work is completed when promised, and the one time it was a little late they kept me updated on the progress. I really appreciate Mon Bleu Ford's dedication to customer service.

Sonia Kenney

(Translated) Very disappointed .. 2nd time I buy there and once again either the seller forgets to write something in the contract, otherwise he promises you a car of coutoisie and they therefore forget to oblige to go to the company but oops it takes 21 years to rent where he tells you to bring your vehicle at 7am and that you will have a shuttle to drive you at 7am or you have to go but surprise madam the shuttles it is from 8am for hull and 9am for masson and buck ! $ 40,000 spent on them and it's a service like that that I have? Perfect this is the last time I do business with them! (Original) Très déçu.. 2ème fois j'achète là et encore une fois soit le vendeur oublie d'écrire de quoi dans le contrat, sinon il te promette un auto de coutoisie et ils oublient donc obliger d'aller chez enterprise mais oups y faut 21ans pour louer ou il te dise d'amener ton véhicule a 7h le matin et que tu auras une navette pour te conduire a 7h ou tu dois aller mais surprise madame les navettes c'est a partir de 8h pour hull et 9h pour masson et buck! 40 000$ dépensé chez eux et c'est un service comme sa que j'ai? Parfait c'est la dernière fois que je fais affaire avec eux!

Abdelhak Benouattaf

(Translated) I went there after chatting with someone in chat mode. I was welcomed by Sebastien Pilon and I quickly felt like I was with a friend. He answered all my questions about the different models that interested me, had a good listening and he advised me on the choice of my car. He is interested first and foremost in his client and his needs. Then, he knows very well the strengths and weaknesses of each car. He was very sincere and made sure to respect my pace. He also offered me coffee and kept me company throughout a test drive. I recommend this sales consultant to anyone who has to buy a car. Thank you Sebastien! Abdel (Original) Je me suis rendu sur place après avoir discuté en mode clavardage avec quelqu'un. J'ai été accueilli par Sebastien Pilon et je me suis rapidement senti comme si j'étais avec un ami. Il a bien répondu à toutes mes questions sur les différents modèles qui m'intéressaient, a une bonne écoute et il m'a conseillé sur le choix de ma voiture. Il s'intéresse d'abord et avant tout à son client et à ses besoins. Puis, il connait très bien les forces et faiblesses de chacune des voitures. Il a été très sincère et s'est assuré de respecter mon rythme. Il m'a aussi offert un café et m'a tenu compagnie tout au long d'un essai routier. Je recommande ce conseiller aux ventes à quiconque qui doit s'acheter une voiture . Merci Sebastien ! Abdel

Francis T

(Translated) Very good service from Mélanie Rivest at Mont-Bleu Ford. Looking forward to doing business with you in the future! (Original) Très bon service de Mélanie Rivest chez Mont-Bleu Ford. Au plaisir de refaire affaires avec vous dans le futur!

Mike Bond

Excellent service from everyone involved in our purchase! Devon and George are the best. Thank you guys!

Marc Dulude

(Translated) Very good service. everything is done correctly and within the expected time. (Original) Tres bon service. le tout fait correctement et dans les delais anticipe.

Errol OBRIEN

Patrick went far beyond my expectations and my spouse and I are grateful that he could resolve our problems. Patrick was highly professional, efficient and effective. With this type of 'can-do' attitude Mont-Bleu Ford is assured of my business. Many thanks to all the staff and management.

Gilles Chartrand

My appointment was for a recall and I was there before my time and they took me right away . They mention 45 minutes but it took only 30. Very satisfied with the staff that was very courteous.

Stephan Pigeon

This is a warranty visit. So no charge. Service seemed pretty friendly. Stay tuned. Update : It took a few visits for them to be able to diagnose my remote start issue but it has been fixed.

Guy Malfait

The personels was very nice and helpful I did pt have to wait for service

Jacques Larocque

(Translated) I like the service (Original) Jai aime le service

Eric Mikhail

Typical Ford dealership. Plenty of big trucks on display (pro or con). Some staff were solely French speaking.

pepitoooe taho

(Translated) good honest service (Original) bon service honnete

David King

The service desk staff, both on the phone and in person, were very professional, friendly and helpful. The courtesy car service that took my spouse and me to a local shopping center and picked us up provided welcome relief from a wait at the service shop while our vehicle was serviced. That part of the service was at the same level a my experience when I have had my vehicle serviced in the USA (I am an American visiting in Canada for the summer). However, whenever my vehicle has been serviced in the US, my vehicle is returned washed (interior and exterior) and all fluid levels topped up as a matter of routine. This did not happen during this servicing; not even the windshield was cleaned of the considerable insect spatter (the windshield on an F150 is very difficult to reach by anyone under 6 ft tall). Nor was the windshield washer fluid replenished.

Gord Schneider

Excellent service and communication. I haven't picked up the car yet but I am confident it is as beautiful as it was described. Looking forward to driving my Mustang back to Winnipeg in March.

Tiruc

Thank you MB Ford for providing us with such an amazing service and sellers such as Sebastian Pilon who was very patient with us and offered more than we ever expected for our first car purchase. Keep up the good job!

Martin Carrière

(Translated) cheap (Original) pas cher

Klaas De Witte

I purchased a 2013 Mustang Boss 302 and received excellent service and attention. All of my questions were addressed and the purchase went through efficiently and with a very friendly staff!!

jean-denis Meloche

(Translated) Thanks to Patrick for the service !!! Very happy with my new truck and your service have this review in 5 years thank you !! (Original) Merci à Patrick pour le service !!! Bien content de mon nouveau camion et de ton service ont ce revois dans 5 ans merci !!

Brigitte Grandmont

(Translated) Service more enjoyable. SUPER staff! Thank youPascal and Marc-André .... (Original) Service des plus agréables . Personnel SUPER! MerciPascal et Marc-André....

Olivier Gnoleba

(Translated) Impeccable service. Thank you.. (Original) Service impeccable. Merci..

Jean-Marie Gratton

(Translated) I bought a saturn seen 123667 km suv at mont bleu ford 07/31/2018 you do not even deserve a star to sell trash can as its no guarantee I would never return to you (Original) J ai acheter un vus saturn vue 123667 km chez mont bleu ford 31/07/2018 vous ne meriter meme pas une etoile de vendre des poubelle comme sa pas de garantie jamais je ne retournerais chez vous

Jeremy Geurts

Mont Bleu has great staff that do everything they can for you and make sure your taken care of the best. Dan was my service man this time, and was awesome. No shock why I'm driving my 4th vehicle from Mont Bleu. Thanks again for the great service.

Melissa Danis

(Translated) We love our experience at Mont Bleu Ford in Gatineau, we recommend everyone to take the time to visit this dealer. It's worth it!!! (Original) Nous avons bien aimer notre experience chez Mont bleu Ford a Gatineau, nous recommandons a tous de prendre le temps de visiter ce concessionnaire. Ca vaut la peine!!!

Lois Van Horn

I did not appreciate my recent experience at Mont-Bleu Ford. I sat in the waiting room for three hours for an oil change, and finally went to find out if my car was ready--and I saw it out the window as I headed for the service desk. If my name had been called I didn't hear it. The man who had taken my keys gave me the wrong keys back with the wrong dossier--obviously not much personal interest there. The waiting room is now at some distance from the service center, and a lot is going on as it is in the car sales area. An effort should be made to call people on the intercom at least twice, and to say their name slowly and distinctly. I could write a book I am so peeved.

Dominic Persad

thank you Mont-bleu for the excellent service I've been getting for the maintenance of my car!

M Disipio

It's been almost 2 years since I bought my new 2012 Escape from Mont Bleu and it's been an absolute pleasure to deal with them. They are courteous and my truck is working like a charm. I have all my service performed there. I would highly recommend them and the quality of the Ford vehicles is excellent. Thank you for the Great Service George Jr and staff !!! Mario

Rachelle Guindon

(Translated) Very good service (Original) Très bon service

Josh Nolan

I bring my work vehicle in to Mont Bleu Ford on a regular basis. I always receive great service.

Vince Labelle

(Translated) I was already a customer of mont bleu ford and I never really had any problems with my new f150 2021 this year. I have never seen such incompetence of the after sales service. I had some accessory installed by ford and all that they installed was incorrectly installed.It took me 4 visits to get them to install a canvas properly.They broke a trim in the trucks .they are unable to install fenders at 4 wheel.incapable of putting tires in pairs (2 two more worn forward and two less worn back he mixes them) put the logo on the mags all crooked. and I spend some detail and the arrogance of the gentleman who served was unacceptable. I have my same cancel an appointment because they were in need of personal and I expected this appointment more than 2 months ago. I do not understand how a garage can work like its and I spend details. But I give a 5 star to my salesperson and to those who have made the r buying my truck, but the service is another story. (Original) J'etais deja client de chez mont bleu ford et j'ai jamais vraiment eu de problèmes à par cette anner avec mon nouveaux f150 2021.J'ai jamais vue une telle incompétence du service apres vente.J'ai faite installer quelque accessoire par ford et toute ce qu'il ont installer a été mal installers.IL ma fallu 4 visite pour qu'ils installent une toile come il le faut.Il ont cassé une trim dans le camions .ils sont incapable de installer des garde boue au 4 roue.incapable de poser des pneux en fesais des pair(2 deux plus usée en avant et deux moin usée en arrière il les mélange)poser les logo sur les mags toute croche.et je passe quelque détail et l'arrogance du monsieur qui ma servi étais inaceptable.ont ma mėme canceller une rendez vous car ils étaient en manque de personnelle et j'attendais ce rendez vous il y as a plus de 2mois.Je ne comprend pas comment un garage peut fonctionner come sa et je passe des détail.Mais je donne un 5etoile a mon vendeur et a ceux qui ont fais les démarche pour l'achat de mon camion mais le service cest une autre histoire.

Danielle Hebert

(Translated) Very good service at reception ???? (Original) Très bon service à l'accueil ????

Jean-François Paré

(Translated) Good service (Original) Bon service

Micheline Tasse

(Translated) very good service, attentive to the customer, clean and warm (Original) très bon service, a l'écoute du client, propre et chaleureux

Christian Courchesne

So expensive, it's ridiculous! 115$ an hour. They wanted 88$ plus taxes for 8 bolts. Got them at Napa auto parts in Hull for 19$ taxes included and fixed my problem myself. Will never go there again!

Andy and Judy Atchison

We purchased a 2019 F150 Limited from Mont Blue Ford in Dec 2020. During the purchase process a couple minor issues were addressed to everyone's satisfaction. We were pleased with most of the transaction with one exception. After we got the truck home we wanted to install snow tires and rims on it and notice the wheels had lockable wheel lugs. We contacted the dealership to find out if the previous owner who was and still is a Mont Blue customer had the special key to remove the nuts. We were told on the 20th Dec 2020 by Patrick that he will look into it and take care of it. We also left voice messages with a manager requesting assistance. As of this review we have yet to receive any information from Mont Blue Ford regarding the special key or any advice on how to correct the situation. they have not returned our calls or answered our texts. We were not looking for Mont Blue Ford to buy us new set of keyed lug nuts. We just need information on where or not the previous owner still had the special key and any advice on what we need to do to correct the situation. So their after purchase customer care is lacking.

Michel Perrier

(Translated) very good service (Original) tres bon service

Max 25392

(Translated) Thief Award (Original) Prix voleur

dave mcbride

I have been driving for 58 years and have had interaction with many automobile dealers in that time. I have never had service as good as this dealership. I am not getting paid for this but their service is fantastic!!

Kinkin guindon

(Translated) Very well served a really professional and competent seller (Original) Très cordialement bien servie un vendeur vraiment professionnel et compétent

stephen woollcombe

prompt, courteous and efficient in putting on my summer tires and storing my winter tires, including replacing one of the winter tires, all at a reasonable price.

Maleya Tag

(Translated) Good welcome (Original) Bon accueil

Stéphane Bilodeau

(Translated) I received great service from Mario and we closed a sale in one day. Thanks for the very professional service. All the employees were very welcoming. (Original) J'ai reçu un excellent service de la part de Mario.Nous avons conclu une vente en une journée. Merci pour le service très professionnel. Tous les employés étaient très accueillant.

cecyre denise

(Translated) Hello, I always receive excellent service, a warm welcome and impeccable service. Congratulations to the whole team! (Original) Bonjour, je recois toujours un excellent service,très belle accueil et le service impeccable. Bravo a toute l'equipe!

Fluke Stream

(Translated) Nice team in the front very nice renovation (Original) Belle équipe à l'avant très belle rénovation

Jean Yves Bertrand

(Translated) Excellent service, very courteous, nothing to change continue like this. (Original) Excellent service, très courtois, rien à changer continuer comme cela.

Annik Montreuil

(Translated) Seller and impeccable after sales service. The only thing I would recommend is to train an employee for the child car seats. I was advised a car that does not suit the situation for which I bought it. (Original) Vendeur et Service après vente impeccable. La seule chose que je recommanderais c'est de faire former un employé pour les bancs d'auto d'enfant. On m'a conseillé une voiture qui ne convient pas du tout à la situation pour laquelle je l'ai achetée.

Ted Bignell

I'm a very happy first-time Ford owner. The team was friendly from the start from initial contact through financials and delivery. Top marks form this happy customer.

Jonah Butler

Great experience at mon bleu ford the team is very dynamic especially Devon Butler he is honest and doesn't just want to sell you a vehicle he takes the time to get to know ehat you want and need. I will ve referring lots of people to Mont bleu ford

Kathy Scott

People are so nice at ford make you very welcomed

jonathan tshibuy

(Translated) Today I visited Mont-Bleu Ford to have a 'low tire pressure' notification fixed on my dashboard. First, I must mention, that I went to Dupont & Dupont, a few weeks ago regarding the same problem, which they had mentioned to us that the problem might recur but simply to contact them again if necessary, because he might have to reset the car's system. Unfortunately, after two days, the problem recurred and I tried to contact Dupont & Dupont but without response. It was then that I contacted Mont-Bleu Ford. On the phone, I spoke to a receptionist who seemed to understand my problem well. She gave me an appointment for the following week. When we got to our meeting, I asked the receptionist to remove the rim protection birches because on our last visit to Dupont, they had not given us the key to our birches. At this point, the lady mentioned to us that there would be additional charges for this service, as the tire services are not covered by our warranty. I then told him to let it go because I didn't want any services that were not covered. While we were waiting, the receptionist came to tell us, to our surprise, that we had a puncture in the top / right tire. She asked me if we wanted to 'patch' it for $ 45, but I kindly refused because, as I mentioned to her, I had an additional tire at home. At this moment, the lady returned to her office with a hostile attitude. When our keys were returned, the receptionist gave us a dirty bill of over $ 100 for labor costs. To my surprise, I was very surprised at the additional costs because I had clearly mentioned to him our problem which we had initially come up with for the reinitialization of the system, not knowing that we had a flat tire. Once again, she explained to us that tire services are not covered by the warranty, despite the fact that she had been told several times that we did not want services that were not covered. In addition to receiving a very hostile attitude from this receptionist, his colleague also tried to enter into the discussion, making the situation extremely humiliating for me and my wife. Obviously, we didn't want to pay a fee over $ 100 just to be told we have a nail in our tire and put air in the tires (while I can go to the corner store and do it myself for $ 1). Once again, we were trying to explain to them that we had not come for a tire service but indeed a system reset so why were we charging more than $ 100 for a "labor" that our problem was not? was not even resolved. It was then that the receptionist yelled the name of her supervisor so that he would join our discussion. Another time, my wife tried to explain to him the reason for our visit and of course he supported his colleagues. He then asked the 'work sheet' from the receptionist, who had also put our keys in the safe because she did not want to give us the keys in view of our debate. After reading the service report, he noticed that the receptionist had originally written the service to remove the birch trees but crossed it out to cancel the service. The supervisor then gave us the keys, saying that 'for legal reasons' they gave us our keys, free of charge, because he could see they were wrong. I especially did not appreciate the hostility of the receptionists and the supervisor, as well as their extremely dirty service charges. I do not recommend Mont-Bleu Ford for your auto services, unless you like attitude and dirty bills! (Original) Aujourd'hui j'ai visite Mont-Bleu Ford pour faire reparer une notification de 'low tire pressure' sur mon tableau de bord. D'abord, je dois mentionne, que je suis aller a Dupont&Dupont, il y a quelques semaines concernant le meme probleme, dont ils nous avaient mentionne qu'ils se pourraient que le probleme se reproduit mais de simplement de les recontacter si necessaire, car il se pouvait qu'il faudrait qu'il reinitialise le systeme de l'auto. Malheureusement, apres deux jours, le probleme s'est reproduit et j'ai tente de contacte Dupont&Dupont mais sans reponse. C'est alors que j'ai contact Mont-Bleu Ford. Au telephone, j'ai parle a receptionniste qui semblait bien comprendre mon probleme. Elle m'a donne un rendez-vous pour la semaine suivante. Arrives a notre rendez-vous, j'ai demande a la receptionniste d'enlever les bouleaux de protection de jantes car a notre derniere visite a Dupont, ils nous avaient pas remis la clef pour nos bouleaux. A cet instant, la dame nous a mentionne qu'il y aurait des frais supplementaires pour ce service, car les services de pneus ne sont pas couverts par notre garantie. Je lui ai dit alors de laisser faire car je ne voulais pas de services qui n'etaient pas couvert. Pendant notre attente, la receptionniste est venu nous dire, a notre surprise, que nous avions une crevaison dans le pneu du haut/droit. Elle m'a demande si on voulait le faire 'patcher' pour 45$, mais j'ai gentillement refuse car, comme je lui ai mentionne, j'avais un pneu additionnel a la maison. A ce moment, la dame est retourne a son bureau avec un attitude hostile. Au retour de nos clefs, la receptionniste nous a remis une facture sale de plus de 100$ pour les frais de mains d'oeuvre. A ma surprise, j'etais tres etonne des frais additionnel car je lui avait bien mentionne notre probleme dont on etait venu initialement pour soit la reinitialisation du system, ne sachant pas que nous avions une crevaison. Encore une fois, elle nous a expliquer que les services de pneu ne sont pas couverts par la guarantie, malgre le fait qu'on lui avait mentionne a plusieurs reprises que l'on ne voulait pas des services qui n'etaient pas couverts. En plus de recevoir une attitude tres hostile de cette receptionniste, sa collegue aussi a tente de rentre dans la discussion, fesant la situation extremement humiliante pour moi et ma conjointe. Evidement, nous ne voulions pas payer pour des frais de plus de 100$ pour simplement se faire dire qu'on a un clou dans notre pneu et mettre de l'air dans les pneus (tandis que je peux aller au depanneur du coin et le faire moi meme pour 1$). Encore une fois, nous tentions de leurs expliquer que nous etions pas venus pour un service de pneu mais bel et bien un reinitialization de systeme alors pourquoi etions-nous charger plus de 100$ pour une "main d'oeuvre" dont notre probleme n'etait meme pas resolu. C'est alors a ce moment que la receptionniste a hurler le nom de son supervieur pour qu'il se joind a notre debat. Une autre fois, ma conjointe tentait de lui explique la raison de notre visite et bien evidemment il appuyait ses collegues. Il a alors demande le 'work sheet' a la receptionniste, qui avait d'ailleurs remis nos clefs dans le coffres car elle ne voulait pas nous remettre les clefs en vu de notre debat. A la suite de sa lecture du rapport de service, il a remarque que la receptionniste avait initialement ecrit le service pour enlever les bouleaux mais l'avait rayer d'un trait pour annuler le service. Le superviseur nous a ensuite remis les clefs en disant que 'pour des raisons legales' ils nous remettait nos clefs, sans frais, car il voyait bien qu'ils etaient dans le tord. Je n'ai surtout pas apprecie l'hostilite des receptionnistes et du superviseur, ainsi que leurs frais de service extremement sales. Je ne conseille aucunement Mont-Bleu Ford pour vos service automobiles, a moins que vous aimez l'attitude ainsi que des factures sales!

Bob Nantel

(Translated) The service was excellent as always and the staff always so friendly. (Original) Le service était excellent comme toujours et les employés toujours aussi aimables.

Said Hammoud

Awesome dealership. They carry all kinds of cool stuff. Big selection!

Guy Canada

(Translated) I had only bad experience with montbleu ford ... 1: second chance credit, I pay my Ford rank user, twice the price of a new .... Thank you Mr. Wolf ... :( 2: courtesy checks that are false (wiper breeze, dome light not work, brake light burned) but the audit said that everything was ok. 3: I had my tires put in storage at mont bleu ford. they have thrown them away or sold after one year without telling me or calling me to come and get them back. 4: my wife bought a 2012 ford escape and the ratio of the transmission had a defect (RPM always high.) We treated as imbecile who knows nothing. We went to dupont and dupont and they found the problem in a short time. (Original) Moi je n'ai eu que de mauvaise experience avec montbleu ford... 1: deuxieme chance au credit, jai payer mon ford ranger usager, 2 fois le prix .d'un neuf.... Merci monsieur Wolf...:( 2: des verification de courtoisie qui sont fausse (wiper brise, dome light fonctionnent pas, brake light brulee) mais la verification disait que tout etait ok. 3: jai fait mettre mes pneus en storage chez mont bleu ford. ils les ont jetter ou vendu apres un ans sans m'en avise ni m'apeller pour que je vienne les recuperer.. 4: ma conjointe a acheter un ford escape 2012 et le ratio de la transmission avait un defaut ( RPM toujours eleve.) on nous as traiter comme des imbecile qui ne connaisse rien. Nous somes aller chez dupont et dupont et ils ont trouver le probleme en peu de temp.

Louise Grenier

(Translated) Very good, safe and respectful service I would not change the garage, he will take care of you with attention (Original) Très bon service sécuritaire et respectueux je ne changerais pas de garage il s'occupe de vous avec attention

Rick

I don't recommend this place if you're looking to finance a car. I waited a week on an application. My calls were hardly returned and little interest was taken in making progress with my file. I went to another dealer and I had a car the next day. What angers me is that they still haven't called back with a yes or no. XD If I depended on Mont Bleu Ford I'd still be paying for a rental.

Cab Tab

UPDATE: Went back Feb 27, 2018 to take delivery of new vehicle. What a smooth process. Staff was waiting for me. I was taught how to work all the electronics of the vehicle. They took as long as I needed and answered all my questions. Everything that was promised leading up to me taking delivery was done. All of it. Super experience. Before you think about buying somewhere else, you HAVE to come here and let them wow you. ****************************************** I went in today (Feb 24, 2018) to test drive a 2015 Fusion SE. I dealt with the used car manager for the entire process. His name is Eric Paquette. It was the most relaxed, no-pressure, buying experience I ever had. He was very helpful, very informed, and answered all my never-ending questions. And I can tell it was a pleasure for him to do so. He seemed genuinely interested in my situation and my questions. I also dealt with Kim Paquette while there. Again....very helpful and very eager to answer all my questions. I went there today with the intent of simply test driving the car. Because of my experience with Eric and Kim, I actually purchased the vehicle. I was always wary of dealerships, thinking they are only in it for the money. I can honestly say they really seem like a customer-focused dealership. Thank you Eric and Kim. !! Mike R. Ottawa

Celes Bim

Recently, I took my car to Mont-Bleu Ford without an appointment. I was very impressed that they made time to look at my car, and were able to address the issue the same day. Excellent client service; and the bill was also even less then I expected: IT WAS GREAT SERVICE! I hope they keep up to that standard!!!

Diane Boucher

(Translated) Excellent service as usual on the general maintenance of my vehicle and the change of tires. Friendly staff. (Original) Excellent service comme d'habitude sur l'entretien général de mon véhicule ainsi que du changement de pneus. Personnel aimable.

Clint S

I was in the market for a used/demo 2018 Ford Mustang GT. I was able to locate several on line, but the price from Mont Bleu was the best. I live in Toronto, and was willing to make the trip to Gatineau to get the vehicle provided i was satisfied by the way they did business. I called the dealer and the first person i spoke to was Patrick Scrivener, he was helpful, polite and went out of his way to get my business. I am a tough customer, and i made a lot of requests for information, photos, videos, tire measurements (the list goes on). At all times Patrick provided me with all the information i requested. I was a little apprehensive about buying the car in Gatineau, then having to pay for additional taxes when i brought it in to Ontario. Patrick assured me there wouldn't be any issues and included in the sales contract that Mont Bleu Ford would pay the taxes on my behalf, and certify/register the vehicle in Ontario. Mont Blue Ford is licenced to sell cars in both Quebec and Ontario and they prepared all the paperwork for me, and when i went to the MTO in Ontario, the registration was smooth, and no surprises (although i expected there to be issues as i had never done this before). The lady at the MTO was familiar with Mont Bleu Ford, and said that she had dealt with them regularly and had never had any issues with them, their paperwork or their business practices. In short i just want to say thank you to Patrick Scrivener, Marc-André Leblanc, Dominic and George Petric (the owner - he came to thank me when i purchased the vehicle and was about to leave, it was a very nice touch). Since leaving the car has performed fabulously, and if i am in the market for another vehicle i will go see them, it was worth the drive. Ford dealers in Ontario could learn a thing or two from them. Thanks again.

Zack Low

Absolutely horrible. Since I was out of province (Ontario) they said they have to send the ownership in the mail. I called everyday for four days and they still have forgot to send it. Now it won't come till the Monday because of the weekend and I've been unable to drive for a week now. Vehicle wasn't as described and I drove over 3 hours to get it, I let them know to tell me all the details before and they failed to tell me it has been lowered which made it so my current insurance company wont cover it.

Peter Dawson

Patrick Doucette was a very patient service advisor dealing with and educating us with our New Escape. Thanks!

Sandra Ghanem

(Translated) Thanks to the entire Mont Bleu Ford team for a great service when buying a Ford Escape for my mom! A big thank you to George, his wife and especially Jean-Sebastien for all his time and patience. (Original) Merci a toute l’équipe de Mont Bleu Ford pour un super service lors de l'achat d'un Ford Escape pour ma mère! Un gros merci a George, sa femme et surtout Jean-Sébastien pour tout son temps et sa patience.

R Williams

Terrible place , it's that Petric Jr guy . Watch out for him . He doesn't have any people.skills what so ever . His dad gave him rain on the business . Nothing like Siver platter tyrants . Shop around go into both provinces . Don't be fooled .....

Elze Belan

(Translated) I had several Ford (s) in the past from Mont-Bleu Ford and have always enjoyed excellent service. Kudos to the "Service" team ... Thank you..... (Original) J'ai eu plusieurs Ford(s) par le passé venant de Mont-Bleu Ford et j'ai toujours apprécié l'excellent service. Kudos à l'équipe "Service"... Merci.....

Pierre Perrier

(Translated) Impeccable service (Original) Service impeccable

Elaine Auty

Great service friendly staff very nice facility

Mayson Henry

Awesome service!!! Great interaction with advisor Patrick Doucette!! Fix right first time all the time.

Ross Brotzman

Nice friendly staff, very good service

François Archambault

(Translated) I had good service (Original) Jai eu du Bon service

Emrik Dubeau

(Translated) Very good service (Original) Très bon service

Ben Lepine

(Translated) If I were fair to myself I would not even have offered 1 star! Worst after-sales service, we extended the extended warranty to another dealer. They charged me for original parts which they buy at Autovalue! They have never been able to fix the problem with our vehicle! (Original) Si j'étais juste de moi j'aurais même pas offert 1 étoile! Pire service après vente, on a fait transférer la garantie prolongée dans un autre concessionnaire. Ils me chargeait pour des pièces d'origine qu'ils achètent chez Autovalue! Ils ont jamais été capable de réparer le problème de notre véhicule!

Henry

Patrick is a great salesman, very honest and knowledgeable. Very happy with my service and purchase I made here.

Susan Cook

First time for the service department due to an airbag recall letter. Complete inspection.. repairs..explanations clear and concise. Decent price and great client service. Thank you Melanie Buteau. Service with a smile. ????

Lise Leclair

I bought a 2018 Ford Ecosport it's the new one from Ford I really enjoy it, it's very confortable the ride is nice. Very happy to have bought it.

Gilles Croteau

(Translated) Once again; Efficient and fast service. Thank you. (Original) Encore une fois; Service efficace et rapide. Merci.

Marg Buchanan

Warm welcome and friendly service. Thank you Melanie and team.

Pierre Chartrand

(Translated) I went to Ford to compare it with the Ram 1500 Crew Cab that I had already been shopping around and in mind to buy. After discussion with the seller and checking the options he could offer me in the F-150 Crew Cab within my budget. The F-150 was far more advantageous in options than the Ram 1500 and less expensive. Thank you for the good service, very happy with my purchase. (Original) J'ai été chez Ford pour comparer avec le véhicule Ram 1500 Crew Cab que j'avais déjà magasiner et en tête pour acheter. Après discussion avec le vendeur et verification des options qu'il pouvais m'offrir dans le F-150 Crew Cab dans mon budget. Le F-150 étais de loin beaucoup plus avantageux en options que le Ram 1500 et moins dispendieux. Merci pour le bon service, très contant de mon achat.

Mark V

For the most part the staff are friendly and helpful. I did not like the sales manager Eric Paquette and actually found him to be quite rude, very unprofessional. I did buy a vehicle from here a couple of years ago, but his demeanor this time around was definitely a big reason why I chose not to a second time around.

Marie-Josée Rollin

(Translated) Very bad service after sales, the management team are non-chatting, no call back, lack of professionalism, no follow-up. It's as if we disturb them! I do not recommend this garage at all and I will NEVER put feet in this garage! (Original) Tres mauvais service apres vente, l'équipe de direction sont non-chalant, pas de retours d'appels, manque de professionnalisme, pas de suivi. C'est comme si on les dérange! Je ne recommande pas du tout ce garage et je ne remettrai JAMAIS les pieds dans ce garage!

Frank Peters

Great service.

Nathalie Doucet

(Translated) Excellent customer service! (Original) Excellent service à la clientèle!

Josee Sabourin

Excellent service and very professional work.

Denis Hotte

Ok

ginette danis

(Translated) Excellent service from Sébastien and Chantal. And I must add that your entire team has been welcoming. (Original) Excellent service de la part de Sébastien et Chantal. Et je dois ajouter que toute votre équipe a été accueillant.

Jacques Brabant

(Translated) TREATED LIKE A FAST UKTRA SERVICE KING. NEVER SEEN (Original) TRAITé COMME UN ROI SERVICE UKTRA RAPIDE. DU JAMAIS VUE

Mylène Groulx

(Translated) Super satisfied wow, very good service. Thank you (Original) Wow super satisfaite, très bon service . Merci

Ann Couture

(Translated) Very good service, courteous and conscientious staff! (Original) Tres bon service, personnel courtois et consciencieux !

Helene Bourdeau

(Translated) I really like the services of Mont-Bleu Ford, very professional and courteous, and I intend to continue to go to this Ford dealership for the maintenance of my 2017 Edge Titanium. (Original) J'aime beaucoup les services de Mont-Bleu Ford, très professionnel et courtois, et je compte de continuer à aller à ce concessionnaire Ford pour la maintenance de mon Edge Titanium 2017.

Marc Jolin

(Translated) My radio stopped working in my car. I was charged about $ 130 to be told that it will cost me $ 1334 to replace her. The radio lasted about 5 years and I bought my new focus in 2013. It does not even work the duration of the payment. This seems to be a manufacturing problem. There are several videos and blogs on the internet for the same problem and Ford so far refuses to pay for their default so for my next car I will trust another dealer. Sorry but f @ * k you FORD. (Original) Ma radio a arrêté de fonctionner dans mon auto. Je me suis fais charger environ 130$ pour me faire dire que ça va me coûter 1334$ pour la remplacer. La radio a duré environ 5ans et j'ai acheté ma focus neuf en 2013. Elle ma même pas fonctionner la durée du payement. Ceci semble être un problème de manufacture. Il y a plusieurs vidéos et blogs sur internet pour le même problème et ford jusquà ce jour refuse de payer pour leur défault donc pour ma prochaine voiture je vais faire confiance à un autre concessionnaire. Désolé mais f@*k you FORD.

Josh Jackson

Have to say the people at mont bleu are the most helpful friendly people i have ever been in contact with at a dealership . They went above and beyond to get me into my new truck and were in constant contact with me every step of the way . Special thanks to Mario for all the hard work. We will defiantly be back Josh New f150 owner

policemp

Désolé mais j'ai eu une très mauvaise expérience. Ne retourne pas les appels, pas concerné par le svc à la clientèle, etc... Je vais maintenant chez Dupont Dupont où le svc est hors pair. Nov 16, 2015 - To Josh You experienced something similar to me. Mont-Bleu Ford is very adamant to ''serve'' you but once you leave the courtyard it becomes extremely difficult to get in touch with them. They just don't care. As you say, they won't return calls and if you go directly, they will just act as if you were responsible !!! This place is really not customer oriented. After, they broke ''all'' my locknuts, they just parked my vehicle outside and waited for me to show up to tell me they could'nt change my tires because the lock nuts broke, but that ''service'' was free !!! I thought it was a joke. I had to take another appointment if I wanted them to fix it. There is more, but I'll just leave it there. Ford told me they had had bad experience/comments from this dealer, but that they could'nt do much for me. Now I go at Dupont Dupont Ford on Saint-Joseph and their service is outstanding. They even have a drive thru.

George D.

From the first moment I entered, the service department was polite and professional. Sophie was very welcoming and she set up my appointment as I required. Given my busy schedule this was important to me. The recall was done as promised and in timely fashion. Follow up calls from Martin the service advisor, before and after the recall was done, were precise and informative, all questions were answered. Everything was very smooth and easy. A very good service experience. Thank you.

Alexandre Duguay

(Translated) I bought a Ford truck this summer, Sébastien, the best. Without a doubt I give a quote of 5 stars! After sales service, honest, reliable and very respectful. I'm not afraid to send my friends and family to mont bleu ford! (Original) J'ai acheté un camion ford cette été, Sébastien, le meilleur. Sans aucun doute je donne une quote de 5 étoiles!!! Service après vente, honnête, fiable et très respecteux. Je n'est pas peur d'envoyer mes amis et ma famille chez mont bleu ford!

Michelle-anne D'amour

(Translated) I went last week, apply for funding for a Rav4, never heard from since even though I called the assistant direc- tor twice. General (Mrs. Paquette). I then left him a message of everything canceled and again, I have no return call. Very bad service. But I am very happy with the saleswoman Laura :) her way of being, wonderful! (Original) Je suis allée la semaine passé, faites une demande de financement pour un Rav4, jamais eu de nouvelles depuis même si j'ai rappeler a 2 reprises l'assistante dir. General (Mme. Paquette). Je lui ai ensuite laisser un message de tout annulé et encore là, je n'ai aucun retour d'appel. Très mauvais service. Mais je suis très contente de la vendeuse Laura :) sa façon d'être, merveilleux !

Yann Cliche

(Translated) I bought a new 2014 Ford Focus Titanium and have never had as much of a problem with a car as with this one. I took the 5 year maintenance plan with the purchase and now realize that it is definitely not worth the price! The maintenance plans cost around $ 2500 and it covers tire changes, oil changes, brake changes and wipers (at 6 months ...) etc ... In 4 years they changed my rear brakes once and do an oil and tire change twice a year ... not counting the times at the garage to repair other problems that are not covered by the plan and which are a production defect like the Clutch which breaks nothing on an automatic in addition (a manual transmission managed automatically by the computer). Taking the maintenance plan is the worst decision of my life (buying a Ford too) !!! The last time I went to the garage, I asked them to change my wipers because they were malfunctioning. They didn't want to because the last time they changed them was less than 6 months ago (it was about 5 months). One day I had to go to Quebec which is 5 hours from my home and it started to rain very hard and my ice cream wipers got stuck in the middle of the windshield ... While trying to avoid an accident I had to stop on the edge until the most stops 1 hour later ... It could have been very dangerous and the comis on duty seemed to give a damn! I strongly advise against buying a Ford vehicle unless you want to find yourself in the garage very often. I would buy another Chevrolet long before! Same as my 2008 Chevrolet Cobalt, after 6 years, worked better than my 2014 Ford Focus after 1 year ... (Original) J'ai acheté une Ford Focus Titanium 2014 neuve et je n'ai jamais eu autant de problème avec un auto qu'avec celui ci. J'ai pris le plan d'entretien de 5 ans à l'achat et je réalise maintenant que ca ne vaut vraiment pas le prix! Le plans d'entretien coûte environ 2500$ et cela couvre les changement de pneus, changement d'huile, changement de freins et les essuis glace (au 6 mois...) etc... En 4 ans ils ont changés mes freins arrière une fois et fais un changement d'huile et pneu 2 fois par année... sans compter les fois au garage pour réparer d'autre problème qui ne sont pas couvert par le plan et qui sont un défaut de production comme la Clutch qui brise à rien sur une automatique en plus (une transmission manuel gérer automatiquement par l'ordinateur). Prendre le plan d'entretien est la pire décision de ma vie (acheter une Ford aussi)!!! La dernière fois que je suis aller au garage, j'ai demandé qu'ils changes mes essuis glace parce qu'ils fonctionnais très mal. Ils n'ont pas voulus parce que la dernière fois qu'ils les avais changé c'étais il y a moins de 6 mois de cela (ca fesais environ 5 mois). Un jour j'ai du me rendre à Québec qui est à 5 heures de chez moi et il à commencer à pleuvoir très fort et mes essuis glace son rester pris au milieu du pare brise... En essayant d'éviter un accident jai du arrêter sur le bord le temps que la plus cesse 1h plus tard... Sa l'aurais pu être très dangereux et la comis au service avais l'air à s'en foutre carrément! Je déconseille fortement l'achat d'un véhicule Ford sauf si vous voulez vous retrouver au garage très souvent. J'achèterais une autre Chevrolet bien avant! Même que ma Chevrolet Cobalt 2008, après 6 ans, fonctionnais mieux que ma Ford Focus 2014 après 1 ans...

Luc Henri

(Translated) I change my evaluation following a call from the sales manager at Mont-Bleu Ford. I sent my dissatisfaction and everything will be corrected without fail: Thank you :) (Original) Je change mon évaluation suite a un appel du directeur des ventes chez Mont-Bleu Ford. J'ai transmis mon insatisfaction et le tout sera corriger sans faute: Merci :)

Stéphanie B. Maisonneuve

(Translated) rotten service (Original) service pourri

Maryse Beauregard

(Translated) Excellent service! Thanks to Sébastien pestle (Original) Excellent service ! Merci à Sébastien pilon

IMEN SAMET

(Translated) I bought a car a month and a half ago and I had a tire problem. After making a negative comment, I was surprised at the speed of response and responsiveness of his manager who invited me to come to his office, he very kindly helped me and he offered me a solution to my problem. I thank him very much for his dedication to satisfying his clients. I recommend Mont Bleu Ford ???? (Original) J'ai acheté une voiture ça fait un mois et demi et j'ai rencontré un problème de pneus . Après avoir fait un commentaire négatif , j'étais surprise de la rapidité de réponse et de la réactivité de son manager qui m'a invité à venir à son bureau , il m'a très gentiment aidé et il m'a proposé une solution à mon problème. Je le remercie infiniment pour son dévouement pour satisfaire ses clients. Je vous recommande Mont Bleu Ford ????

Tony Courcy

(Translated) Very good service, The staff is attentive. Congratulations to the whole team. (Original) Très bon service, Le personnel est à l'écoute. Félicitations à toute l'équipe.

bruno masson

(Translated) the worst service I have ever had in my life! 1: the seller sells me the ford focus 2015 in 2015 guaranteeing me that the transmission problem was solved in addition that the city to the credit Ms. Pilon forced us to take the all-purpose guarantee telling us that we cannot go out with the vehicle without this warranty (which has increased our monthly costs and which is completely illegal and of which we have advised consumer protection. a cut a month later I return my vehicle to the garage telling them that the transmission is bad (they refer me to house saying it's not true) 2 days later my transmission jumps. I change the transmission ... again the problem continues, I return the vehicle to the garage again ... the clutch is changed (what Now they come in my vehicle again for the same problems ... clutch must be changed, the guy at the garage tells me it takes 4 days to receive the part ... done a month I have my tanker in the yard cause barely comes to fa ire a street corner without my tank buck or that I embark on the highway and that my transmission block has 90km / h without counting the smell of burnt that I have in the car! I am currently paying for a vehicle that I can barely use! done 1 month I wait for them to call me and they don't even return my calls! this is the last time I am going to MONT-BLEU FORD !! even dupont and dupont ford told me that they totally lack professionalism! (Original) le pire service que j'ai jamais eu de mon esti de vie! 1: le vendeur me vend la ford focus 2015 en 2015 me garantissant que le problème de transmission a été réglé en plus que la ville au crédit Mme Pilon nous a obligé a prendre la garantie tout usage nous disant que nous ne pouvons pas sortir avec le véhicule sans cette garantie (qui a augmenté nos coûts mensuel et qui est totalement illégale et dont nous avons aviser la protection du consommateur. une coupe de mois plus tard je rentre mon véhicule au garage leur disant que la transmission va mal (ils me renvoient a maison disant que c'est pas vrai) 2 jours plus tard ma transmission saute. Je fais changer la transmission... encore le probleme continu, je rentre le véhicule au garage encore une fois... la clutch est a changé (ce qu'ils ont fait). Maintenant je rentre mon véhicule encore pour les même problemes... clutch doit être changé, le gars au garage me dit sa prend 4 jours a recevoir la piece... fait un mois jai mon char parker dans cour a cause jarrive a peine a faire un coin de rue sans que mon char buck ou que j'embarque sur l'autoroute et que ma transmission block a 90km/h sans compter l'odeur de brulé que j'ai dans l'auto! je paye présentement pour un véhicule dont je peux a peine me servir! fait 1 mois j'attend qu'ils me rappele et ils ne retournent même pas mes appels! c'est la dernière fois que je vais chez MONT-BLEU FORD!! même dupont et dupont ford m'ont dit qu'ils manque de professionalisme totalement!

Shan-David Beaulieu

A regular dealership. Will try to sell you different over prices services.

fernand berube

(Translated) Very good service (Original) Très bon service

Tom Dawson

While I didn't get a barrel, I did get some of the best service possible. Many thanks.

Jay Brotzman

Mont-Bleu Ford is the best dealership ever!! They are so kind, courteous, helpful. Not to mention I love my new car I purchased from them. Thanks for your patience with me and helping me choose the perfect Escape for me. I Love love the interior leather seat color! Looking forward to having all of my service done at Mont-Bleu Ford. The service crew is also wonderful..Worth the drive to Gatineau. Its so refreshing & wonderful to be treated like a person rather than a number.

Bernard Piché

(Translated) Home exemplary, impeccable service I will recommend Ford garage without problem (Original) Accueil exemplaire ,service impeccable je recommanderai se garage Ford sans problème

Eugenie Beaudoin

Second time dealer with them and will be the last time....never received a poor service like that. Still waiting for the service manager (Jason) to call me back after a week .

LAURA-LEA CHIASSON

Fantastic dealership that is incredibly great to deal with. Keep up the amazing work!

nicole martin

(Translated) Excellent services. Thank you (Original) Excellents services. Merci

trev moss (hoss27m)

purchase a 2011 ford ranger add said that the vehicle had new tires on it the treads were great looking only to find out that the rear passenger tire has a plug in it now i have to put air in daily!!!very deciveing

Geneviève Raymond

(Translated) I went to the dealership in the fall with a rust problem in a door and service. The service manager forgot to check the rust problem. I notified the garage to miss and they asked me to iron again. During my visit, they took pictures and since then without any news from them. And here is my cover is gone since December. I also asked for the work order and they refused to hand over this document. I am really dissatisfied with the service given this problem which has still not been resolved. (Original) J’ai été au concessionnaire à l’automne pour un problème de rouille dans une portière et un entretien. Le directeur du service a oublié de vérifier le problème de rouille. J’ai avisé le garage de se manqué et ils m’ont demandé de repasser à nouveau. Lors de mon passage, ils ont pris des photos et depuis sans aucune nouvelle de leur part. Et voilà ma couverture est passé depuis décembre. J’ai aussi demandé le bon de travail et ils ont refusé de remettre ce document. Je suis vraiment insatisfaite du service devant cette problématique qui n’est toujours pas réglé.

Sandra Ginn

We recently bought a used Corvette from Mont-Bleu Ford. The service we received was excellent, the staff were all amazing. Would not hesitate recommending this dealership to anyone.

mireille belec-st-pierre

Awesome service

Alexandra Lacoste

(Translated) My vehicle had been under repair for a few days. When I had my vehicle at the end of these repairs, there were two missing hubcaps on one side. I called several times and it was rare that I was able to speak to someone, then my problem was never resolved, I was not even called back. I would say this is my worst customer service experience I have had in the automotive industry. Very disappointed, because I had been referred there, saying that it was exceptional. (Original) Mon véhicule était resté en réparation pour quelques jours. Lorsque j'ai eu mon véhicule à la fin de ces réparations, il manquait deux enjoliveurs sur un des côtés. J'ai appelé plusieurs fois et il était rare que j'étais capable de parler à quelqu'un, puis on n'a jamais réglé mon problème, on ne m'a même pas rappelé. Je dirais que c'est ma pire expérience de service à la clientèle que j'ai reçue dans le domaine de l'automobile. Très déçue, car on m'avait référé là-bas, disant que c'était exceptionnel.

JP L

Absolutely the best service! Patrick in service is always a pleasure to deal with. I've always been treated extremely well here. i would highly recommend them to anyone!

Michel Poitras

(Translated) Good service (Original) Bon service

Raymond Demers

(Translated) Car dealer (Original) Concessionnaire auto

Johanne Grondines Larivée

(Translated) Excellent service thank you (Original) Excellent service merci

Thérèse Burelle

At the service desk, I was served by a new employer by the name of Ronald Forget, he was very competent and explain everything in details. I was impressed.

Mike Bélanger

Excellent customer service, for sure I will purchase my next truck at MB Ford. 100 % satisfied when I brought my f150 for recal.

Maxime Ginchereau

(Translated) I have a ford escape provided by the company, on one of my service calls unfortunately I had a flat and being 2h30 from home, the spare was not a good idea .. unfortunately, the tire which is hard to have in inventory was only in possibility of being received two days later so I was sure to be blocked in Gatineau or to have to rent a vehicle and redo the return trips one of the following days .. in short , big trouble. Fortunately, thanks to the excellent service of Patrick Doucette, Martin Brassard and his team, they were able to find, collect and replace the tire in the last hour of opening to ensure that I can continue my work as soon as possible. same evening .. even if it's a company fleet and I'm not the owner, I think that the excellence and the dedication they have to make a happy "customer" deserves to be commented, it's a pity that I'm not around because it would clearly become a place or I would do business! (Original) J'ai un ford escape fournis par la compagnie, sur un de mes appels de service malheureusement j'ai eu un flat et étant à 2h30 de chez nous, le spare n'était pas une bonne idée.. malheureusement, le pneu qui est dur à avoir en inventaire n'étais qu'en possibilité d'être recu deux jours plus tard donc j'étais sûr d'être bloquer à Gatineau ou de devoir louer un véhicule et de refaire les allez retours un des jours suivant.. bref, du gros trouble. Mais heureusement, grâce à l'excellent service de Patrick Doucette, Martin Brassard et son équipe, ils ont reussi à trouver, été chercher et remplacer le pneu dans la dernière heure d'ouverture pour s'assurer que je puisse continuer mon travail dès la soirée même.. même si c'est une flotte de compagnie et que je ne suis pas propriétaire, je pense que l'excellence et le dévouement qu'ils ont à rendre un "client" heureux mérite d'être commenter, c'est dommage que je ne suis pas du coin car ça deviendrait clairement une place ou je ferais affaire!

Yvette Collins

The car was repaired in a timely manner and I was brought to my home and picked up when the car was ready, even though I live some 25 km away.

Veronique Denomme

(Translated) Terrible service, the manager I had at another dealership is condescending, rude. I decided to go to another Ford dealership. I do not recommend this dealer to anyone. (Original) Service exécrable, le gérant que j avais eu à un autre concessionnaire est condescendant, impoli. J ai décider de aller à un autre concessionnaire Ford. Je ne recommande pas ce concessionnaire a personne.

Samuel Deschamps

I was initially going there to see a Mustang they had for sale on their website for over a week. Upon arrival the seller told me they didn’t have the car yet... so they are basically selling used cars they don’t have. I wanted to talk numbers to see what they could do as its winter and I am looking to buy a summer car. The seller didn’t want to move the price one cent. You cannot negotiate there... The seller kept telling me about the price per month I could get his vehicle at and how much of a bargain this was but all I kept asking was the real numbers... (Interest rate, msrp, real price, taxes, etc.) Towards the end of the discussion the seller was getting a bit aggressive and even started to shout at me to try to convince me that”It’s a good deal” At this point I left. I was really uncomfortable and I felt pushed too much. I ended up buying a Mustang somewhere else. I am not writing this comment to promote another dealership but to share my experience therefore I will not disclose where I got the car. I am really unsatisfied of the service and will never put a foot in this place again. Do not recommend.

Guy Lajeunesse

Nice!????

Ronny Horvath

Excellent

Gaetan Beaulne

(Translated) Nice experience with Ford people. They answered our questions and especially I will not hesitate to consult them if I have other questions later. Thanks to the team !! (Original) Belle expérience avec les gens de Ford. Elles ont répondu à nos questions et surtout je n'hésiterai pas à les consulter si j'ai d'autres questions plus tard. Merci à l'équipe!!

Cindy Mcgarry

(Translated) We have just left the Mont-Bleu Ford dealership. Our salesperson Juan Morales gave us EXCEPTIONAL service! For outstanding service, I highly recommend this seller. (Original) Nous venons tout juste de sortir du concessionnaire Mont-Bleu Ford. Notre vendeur Juan Morales nous a donné un service EXCEPTIONNEL ! Pour un service hors pair je vous recommande fortement ce vendeur.

Gilles Page

The service was excellent

Michel Masse

(Translated) On April 11 the Mont-Bleu service center proceeded to install our summer tires for our rechargeable C-Max ENERGI hybrid. At the same time we had to check the origin of a suspension noise, the technician found it and the work was done successfully. The service was again impeccable as with all of our previous visits. Special thanks to Patrick Doucette. (Original) Le 11 avril le centre de service de Mont-Bleu a procédé à la mise en place de nos pneus d'été de notre hybride rechargeable C-Max ENERGI. Par la même occasion nous avons fait vérifier l'origine d'un bruit de suspension, le technicien l'a trouvé et le travail a été exécuté avec succès. Le service a encore été impeccable comme à nos toutes nos visites antérieures. Merci spéciale à Patrick Doucette.

Cory B

I just picked up a new F150 from Mont Bleu and it was hands down the best experience I’ve ever had purchasing a new vehicle. From the initial conversation to delivery was seamless and painless. Devon was able to track down multiple vehicles that fit my requests and had everything put together and delivered in 3 days, even with the current complications and social distancing. I would not hesitate, for an instant to recommend George, Devon or Mont Bleu to anyone. Top notch staff, amazing customer service and unbeatable pricing. For the first time I can actually say that I’m looking forward to my next purchase rather then dreading it. Thank you all so much for everything, it was a pleasure doing business with you and I will without question be returning for my next purchase.

Mario Girard

bon sevice !

Noelle Finlay

Good service

Gordon Lenjosek

Exceptional service.

Kevin F

Never go on their site and give their e-mail address... they will keep e-mailing you, and e-mailing you, and e-mailing you... and e-mailing you. Even when you tell them to stop, a month later they're writing you again.

Jenn Mather

(Translated) Very good service and very good seller marc-andré leblanc tes the best! my not too personal: P hihihi (Original) Très bon service et très bon vendeur marc-andré leblanc tes le meilleure ! mes prend le pas trop personelle :P hihihi

stephen jolicoeur

as usual first class service, prompt and efficient. Patrick my service adviser is just a jewel. He is professional, very polite, never rushes and explains everything. At the end of my appointment, Patrick personally drove my Escape out of the service area and brought it right to the front door of service. He did this as he knows that I am waiting for a hip replacement and have trouble walking, so out of the kindness of his heart he did this for me, and I am sure he does it for others, that is the kind of person Patrick is.

Céline Lavoie

(Translated) Very good service (Original) Très bon service

Sarah Tessier

Great service

hue pham

I had the pleasure of dealing with George at this dealership.This man went out of his way to help me save $$$. Efficient and up to his words. Will see him again for my next vehicle