Here you will be able to see all the information of real people who are purchasing the products of Lallier Honda Hull (Car Concessionaire) in the area close to Gatineau (Canada).
To this day this firm has a rating of 4.6 stars over 5 and the rating is based on 127 reviews.
As you can read, the average of ratings that it reaches is nearly the highest, and it is based on a high number of reviews, so we may think that the rating is quite credible. If there are many people who bothered to give their score when they are pleased with the service, is that it works.
You know that we do not usually bother to set scores when these are positive and we usually do it only if we've had a problem or issue...
This Car Concessionaire belongs to the category of Car dealer.
Hi my name is Daniel i bought a car from you march 9th 2016 a brand new 2016 honda civic touring amazing car BUT since the first day i bought my car from you ive had problems ive had to bring my car in because of a problem with the radio and its still on going. At this point ive brought my car in ruffly 7 times not including my next appointment on the 21 st of june for the same DAMN problem that they tell me is fix EVERY DAMN TIME i get my car back.... I bought my car at Lallier Hull bought the car off Joey Levert who said he takes care of his clients and that he is in it for the long HAUL the guy is a two face he sold me the car has never followed up with me to ask me if every is going good not even once talk about a salesman lol its a joke i was even looking into having my girlfriend buy a CRV because of how AT FIRST he pitched everything to me but now after all these problems and having to wait and WASTING MY MONEY on gas to bring my car to Lallier every other week is unacceptable.. Im Unhappy at the lack of service and all i want is the CAR i paid for and not a LEMON that i have to bring in EVERY DAY You need to help me cause my next step is going to be pasting this to my wall on facebook to show the lack of customer service im getting and having to bring a brand new car in 7 times + the next one again ... Compensation and even fixing my issue would be great for starters since ive had to bring my car in so many times that ive for sure burnt my tanks of gas for an issue you should of fixed the first time and not dragging this on for 3 months on going. Daniel un happy customer
(Translated) Courteous service, more than perfect just like in sales! Thank you. (Original) Service courtois , plus que parfait tout comme aux ventes ! Merci.
(Translated) Impeccable service despite all the challenges of renovations they may have. Hats off to the whole team. (Original) Un service impécable malgré tous les défis des rénovations qu'ils peuvent avoir. Chapeau à toute l'équipe.
(Translated) Courteous and efficient service. The seller and everyone I dealt with during the purchase of the vehicle took the time to explain and be available to answer questions. Courteous and warm welcome at the reception. The delivery of the vehicle, which was to be transferred from another dealer, was made within a very reasonable time. (Original) Service courtois et efficace. Le vendeur et chaque personne à qui j'ai fait affaire au court de l'achat du véhicule a pris le temps d'expliquer et d'être disponible pour répondre aux questions. Accueil courtois et chaleureux à la réception. La livraison du véhicule, qui devait être transféré d'un autre concessionnaire, s'est fait dans un délai très raisonnable.
Place of liars. Never ever go to this place.
(Translated) I just bought my 2017 CRV EX and the service was great. Jean-Philippe took the trouble to explain everything how my super tank worked with all the pitons possible to explore. Réjean, one of the finance men, was HUMAN and friendly. He really tried to find me the best deal possible with my budget in mind. I highly recommend taking your tour and especially not failing to go see Monsieur Réjean because he cares about your budget. And especially not to forget the young Jean-Philippe DYNAMIC and connoisseur of his Honda. Go there without fail. You wouldn't be disappointed. (Original) Je viens d'acheter ma CRV EX 2017 et le service était super. Jean-Philippe a pris la peine de tout expliquer comment mon super char fonctionnait avec tous les pitons possible à explorer. Réjean, un des monsieurs de finances était HUMAIN et amicale. Il a vraiment essayer de me trouver le meilleur deal possible et ce avec mon budget en tête. Je recommande fortement de faire votre tour et manqué surtout pas d'aller voir Monsieur Réjean parce qu'il a votre budget à coeur. Et faut surtout pas oublier le jeune Jean-Philippe DYNAMIQUE et connaisseur de ses Honda. Allez-y sans faute. Vous ne seriez pas déçu.
My friend made and confirmed appointment to test drive a car he found on their website. When we get to the dealership after traveling 200 kilometers they just said `Sorry`that car had been sold yesterday, we have other similar cars to show you. No phone call, no email, nothing. We felt that they just wanted us in the building so they could play the old bait and switch. Very disappointed to see this approach, Never coming back.
Great friendly service.
(Translated) Best service center I have ever had from an auto dealership. Everyone is courteous and helpful. Keep up the good work! …
(Translated) We had a great experience with Ryan Soublière. He gave us confidence and was very transparent. The decision was not difficult! (Original) Nous avons eu une excellente expérience avec Ryan Soublière. Il nous a mis en confiance et a été très transparent. La décision ne fût pas difficile!
Got a great car from a great guy, Laurent.
(Translated) My experience at Honda Lallier was an excellent one. All the staff are very courteous, professional and attentive to their customers on every visit. I salute on occasion the professionalism, seriousness and dedication of the sales manager Mr. Lotfi Ramla. I highly recommend Honda Lallier for impeccable customer service. (Original) Mon expérience chez Honda Lallier fut une excellente expérience. Tout le personnel est très courtois, professionnel et à l’écoute de ses clients à chaque visite. Je salue à l’occasion le professionnalisme, sérieux et le dévouement du directeur des ventes M. Lotfi Ramla. Je vous recommande vivement Honda Lallier pour un service à la clientèle impeccable.
John Kalamvokis was the bomb to deal with... knowledgable and great understanding of client care
(Translated) Very good friendly and prompt service. The salesperson was attentive to our questions and our needs. We are really happy with our experience. (Original) Très bon service amical et rapide. Le vendeur était à l'écoute de nos questions et nos besoins. Nous sommes vraiment satisfaits de notre expérience.
(Translated) I received exceptional service from Sales Consultant Ryan Soubliere. He listened from start to finish of the transaction! He took my file in hand and I felt confident! Very professional! I highly recommend it! (Original) J’ ai reçu un service exceptionnel de la part du conseiller au vente Ryan Soubliere. Il a été à l écoute, du début à la fin de la transaction! Il a prit mon dossier en main et je me suis sentie en confiance! Très professionnel! Je vous le recommande fortement!
(Translated) Courteous and efficient service. I arrived late for the maintenance service so I missed the first shuttle transport but the advisor immediately found me someone available so that I could arrive at work on time. And the work done on my vehicle was impeccable as usual. Very satisfied! (Original) Service courtois et efficace. Je suis arrivé en retard pour le service d'entretien donc j'ai raté le premier transport par navette mais le conseiller m'a immédiatement trouvé quelqu'un de disponible afin que je puisse arriver à temps au travail. Et le travail effectué sur mon véhicule fût impeccable comme à l'habitude. Très satisfait!
I just wanted to highlight the excellent service we from salesperson Ryan Soubliere-Champagne, his manager and the rest of the staff. Ryan was extremely professional, personable, honest and attentive to our needs. We are very happy that we chose Lallier Honda for our new purchase.
Great service!
(Translated) Buying a car was a challenge for me. Then I ran into Mr Lotfi Ramla who immediately put me at ease. When he also offers me a car that I like, relationships become easier. He was able to meet all my criteria down to the last detail knowing that I was looking for a used car. The negotiation was clear. Relations have been honest with sympathy as a bonus. I am very satisfied with the service and the welcome and the icing on the cake, I was able to have a courtesy vehicle while waiting for mine to be ready knowing that I did not ask for it. Thank you for all. (Original) L’achat d’une voiture était un challenge pour moi. Puis je suis tomber sur Mr Lotfi Ramla qui m’a mise tout de suite en confiance. Quand en plus il m’a proposé une voiture qui me plaît, les relations deviennent plus faciles. Il a su répondre à tous mes critères au détails prêt sachant que je cherchais une voiture d’occasion. La négociation a été claire. Les relations ont été honnêtes avec de la sympathie en prime. Je suis très satisfaite du service et de l'accueil et cerise sur le gâteau, j’ai pu avoir un véhicule de courtoisie en attendant que le mien soit prêt sachant que je ne l'ai pas demandé. Merci pour tous.
(Translated) Excellent service! Easy and fast sales service, no slowdown in negotiations. For having negotiated a car in other branches, at Lallier Honda, I was first offered what other dealers had taken me a long time to get there. (Original) Excellent service! Service de vente facile et rapide, pas de ralentissement au niveau de la négociation. Pour avoir négotié un voiture dans d'autres succursales, chez Lallier Honda, on m'offrait en premier lieu ce que les autres concessionnaires m'avait prit un temps fou a m'y rendre.
(Translated) Very friendly, excellent service. (Original) Très aimables, excellent service.
(Translated) The service was fantastic, the communication good, and the resolution time adequate. The comparison is impressive compared to other dealers in the Gatineau region! (Original) Le service à été fantastique, la communication bonne, et le temps de résolution adéquat. La comparaison est impressionnante comparé à d'autres concessionnaires de la région de Gatineau!
Very informative with details and very nice staff. We got a nice deal with our representative.
(Translated) Fast and responsive to customers. Excellent service. Thank you Ryan and the whole team for your professionalism. I recommend ????. (Original) Rapide et à l’écoute de la clientèle. Excellent service. Merci Ryan et toute l’équipe pour votre professionnalisme. Je recommande ????.
Excellent customer service. I always get my car serviced at Lallier and have never had a bad experience.
Ok
Were helpful but couldn't offer me the finiancing I needed being in need of a reliable vehicle to work
Smooth transaction from beginning to end. Greatly appreciated. I love, love, love my car! Thank you!
Fast, efficient & professional service at Lallier Honda during my visit this week! I so appreciate having a place I can trust. Keep up the great work!
Well organized
(Translated) Ms. Anne Mahoney, technical advisor at Lallier Honda, was incredibly efficient. She answered my questions and answered my concerns. His follow-ups were adequate and relevant. In short, I really appreciated her professionalism and dealing with her in order to resolve the problem with my car. F. Gareau (Original) Madame Anne Mahoney, conseillère technique chez Lallier Honda, a été d’une efficacité redoutable. Elle a répondu à mes questions et à mes préoccupations. Ses suivis étaient adéquats et pertinents. Bref, j’ai beaucoup apprécié son professionnalisme et transiger avec elle afin de régler le problème avec ma voiture. F. Gareau
(Translated) We were pleasantly surprised by the atmosphere that governs this establishment. Unlike the competitive atmosphere that often reigns in this kind of "commission salesperson" business, salespeople are friendly and work super well as a team. We were well served and we took the time to answer all of our questions. We changed our mind in the middle of a transaction, however RYAN SOUBLIÈRE, our salesperson did not show any frustration, on the contrary, he was very understanding by indicating that the important thing was that we are happy and satisfied with our purchase. So no pressure to buy, attentive listening, a great personality, exemplary patience and a personalized approach. When I took possession of my vehicle, there was an oversight, the carpets had not been installed, Ryan volunteered to come and deliver them to me :). He installed them himself, and he was available to explain to me how my "car play" works. I was therefore able to confirm that his promise to be available to answer my questions at all times was very real, RYAN SOUBLIÈRE was very available and very kind during each of our communications. I therefore suggest you go to Honda Lallier in Hull, you will be pleasantly surprised just like us !! (Original) Nous avons été agréablement surpris par l'ambiance qui règle dans cet établissement. Contrairement à une atmosphère de compétitions qui règne souvent dans ce genre de commerce de "vendeurs à commissions", les vendeurs sont sympathiques et travaillent super bien en équipe. On a été bien servi et on a prit le temps de répondre à toutes nos questions. On a changé d'idée en plein milieu d'une transaction, cependant RYAN SOUBLIÈRE, notre vendeur n'a démontré aucune frustration, au contraire, il a été très compréhensif en indiquant que l'important était que nous soyons content et satisfait de notre achat. Donc aucune pression pour acheter, une écoute attentive, une belle personnalité, une patience exemplaire et une approche personnalisée. Lors de la prise de possession de mon véhicule, il y a eu un oubli, les tapis n'avaient pas été installés, Ryan s'est porté volontaire de venir les livrer chez moi :). Il les a lui-même installer, et il a été disponible à bien m'expliquer le fonctionnement de mon "car play". J'ai donc pu confirmer que sa promesse d'être disponible pour répondre à mes questions en tout temps étaient bien réelles, RYAN SOUBLIÈRE a été très disponible et très aimable lors de chacune de nos communications. Je vous suggère donc d'aller chez Honda Lallier à Hull, vous serez tout comme nous agréablement surpris !!
(Translated) I bought my car in 2018 and as a new acquisition and I had a lot of questions the ally team have always shown me courteous, professional and above all very friendly service by listening to my needs. I even had the privilege of driving the manager's car following a repair to my vehicle. It's simple they would give us their shirts to help us and satisfy us. I recommend this company 200% and will stay with them for a long time. Thank you to the Honda Ally of blv st Joseph in Gatineau for also taking care of us your customers !!! cordially Nadine guay (Original) j'ai acheté mon auto en 2018 et comme étant une nouvelle acquisition et que j'avais beaucoup de questions l'équipe de l'allié m'ont tjrs démontrer un service courtois, professionnel et surtout très simpatique en étant a l'écoute de mes besoins. J'ai même eu le privilège de conduite l'auto du directeur suite a une réparation de mon véhicule. C'est simple ils nous donneraient leurs chemises pour nous aider et nous satisfaires. Je recommande cette entreprise a 200% et demeurera cliente chez eux pour longtemps. Merci a l'Allié Honda du blv st Joseph a Gatineau de prendre aussi soin de nous vos clients!!! Cordialement Nadine Guay
Bon service.
(Translated) Excellent service, good advice, and I salute the professionalism and sympathy of the sales team, in particular Mr. Jean-philippe Hamon, courteous and smiling employee, also Mr. Eric Beauchamp in the delivery department. I strongly recommend this dealer. (Original) Excellent service, bon conseil, et je salut le professionnalisme et la sympathie de l'équipe de vente en particulier Mr. Jean-philippe Hamon employé courtois et souriant, aussi Mr.Eric Beauchamp au service livraison. je conseille fortement ce concessionaire .
Just bought my very first NEW car from Luc Leclair at Lallier Hull. Everyone I dealt with was friendly and helpful. Luc went over all the details and special features of my car with me. Very professional and helpful with my options with no pressure to buy extras. Thanks Lallier!!!
(Translated) A 5-star experience, a warm welcome and above all a very professional customer approach. From the beginning the seller Jérémie beyond wanting to sell a product he informs you down to the smallest detail without any …
Ask for Tarek when you come to this dealership. He went above and beyond to accommodate us, spent a lot of time explaining everything and was very kind to our two very loud kids ???? and was very professional. The manager and finance person were also extremely nice and helpful! Recommend them 100% we did not receive this great service at any of the other 6 dealerships we went to, thank you!
My experience at Lalier Honda was wonderful, I'm always paranoid when I go in a dealership to buy a car being a women , but my sales person Ryan was very funny great personality made me feel comfortable right away , I bought a used muttubishi Lancer ( pink rims ????) . Rejean was the person in charge of my financing got me approved on a second chance to credit very professional straight to the point . I would also like to mention that the service after sale was pretty amazing, I had a slow leak in my tire and I don't have the vip package, they still accommodated me right away . The ladies at the service department was very sweet . If your looking for a dealership that is professional I would highly recommend this place .
(Translated) Tonight, I met Jean-Philippe Hamon, a salesperson at Lallier, who is very friendly and genuine. He answered all of my questions accurately and gave me lots of helpful advice. Very good adviser, I recommend it! (Original) Ce soir, j’ai rencontré Jean-Philippe Hamon vendeur chez Lallier, très sympathique et authentique. Il a répondu à toutes mes questions avec précision et m’a donné plein de conseils utiles. Très bon conseiller, je le recommande !
Purchased a HRV at another dealer (not the best experience) but have been coming to Lallier for all my servicing, and it’s always been great.
(Translated) I just had my car repaired at the body shop at Lallier. The service was beyond my expectations. The work done was first rate and my car is like new. Thanks to the whole team, Guy, Steve, Natasha, Kim, sorry to those whose name escapes me. If you want quality work and service, this is the place to go. Thanks Steph. (Original) Je viens de faire réparer ma voiture à l'atelier de carrosserie chez Lallier . Le service était au-delà de mes attentes. Les travaux exécuter étaient de première qualité et ma voiture est comme neuve. Merci à toute l'équipe, Guy, Steve, Natasha, Kim, désolé à ceux dont le nom m'échappe. Si vous voulez un travail et service de qualité, c'est l'endroit à choisir. Merci Steph.
(Translated) Work performed as promised and on time. Very satisfied. (Original) Le travail éffectué comme promis et a l'heure promise. Très satisfait.
Failed to reimburse me a deposit.
(Translated) Perfect customer service. The sales rep started the car a few minutes before my arrival to warm up. I have been to several dealerships before, but never had such a reception. Good luck to the Lallier group. Congratulations. Keep up the good work. Big Thanks (Original) Service à la clientèle parfait. Le représentant des ventes a démarré l’auto quelques minutes avant mon arrivée pour chauffer. Je suis déjà allé chez plusieurs concessionnaires mais jamais eu un accueil pareil. Bon vent au groupe Lallier. Félicitations . Continué vôtre bon travail. Gros Merci
We bought a new Honda Fit 2013 back in October of the same year, at Civic Motors in Ottawa. However, we have been having issues with the car and we asked if we could bring it to the dealership closer to home to have it looked at. The issue at the moment was that our Check Engine light was turned on after we had the alternator changed. We made sure to check if our gas tank was closed properly, too. We called Lallier Honda, as per Civic Motor's instructions, to confirm that it was okay to bring the vehicle. We made sure to ask the receptionist if the car could be checked tomorrow, and without an appointment. The receptionist confirmed this information, and that they would call us before proceeding with any repairs to confirm everything with us. Well, we got a call this morning. The service manager told us that they could not look at the car today because we did not have an appointment. And no matter how many times we explained our situation, he did not budge, nor offer any solutions (loaner, shuttle, etc.). We are furious. It's the second time we deal with this dealership and receive sub-par service. We are bringing the vehicle back to Civic Motors, who immediately offered us a free loaner car without us asking, and that they will look at the vehicle as soon as possible. Never again will I trust Lallier Honda for any of our cars' needs, even if it was the last option.
(Translated) I loved my experience at Lallier Honda. First, I was made very welcome by a detail-oriented and customer satisfaction oriented team. Unlike many dealers who push customers to buy at all costs, Lallier advises and directs customers according to their needs. In short, I loved the specialized approach for each client and highly recommend this dealer. (Original) J’ai adoré mon expérience chez Lallier Honda. Premièrement, j’ai été très bien accueilli par une équipe soucieuse du détail et de la satisfaction du client. Contrairement à plusieurs concessionnaires qui poussent les clients à acheter à tout prix, Lallier conseille et dirige les clients selon les besoins de ceux-ci. Bref, j’ai adoré l’approche spécialisée pour chaque client et je recommande fortement ce concessionnaire.
Went it for .8am oil change. Got the car I'm 20 mins.great service ... Courteous staff
Oil change affordable for a car dealership
Good friendly service. If only they would offer muffins or bagels in the morning at the Service area like Gatineau Honda does, they would get 5 stars.
I always go there to get oil change, service is fast and staff is friendly
(Translated) Impeccable service! The employees there don't try to make money off your back, they explain your options to you and suggest the appropriate solution within your budget. A professional, human and warm approach! (Original) Service impeccable! Les employés là-bas ne cherche pas se faire de l'argent sur votre dos, ils vous explique vos options et vous suggère la solution approprié selon votre budget. Une approche professionnel, humaine et chaleureuse!
(Translated) Excellent after sales services (Original) Excellent services après vente
(Translated) The after-sales service is excellent. They do a good job, charge fair prices, and their employees are attentive and professional. (Original) Le service après-vente est excellent. Ils font du bon travail, chargent des prix honnêtes et leurs employés sont attentifs et professionnels.
Best place to get body shop .
(Ask for Tarek once you arrive there) They saved my time after going to many dealerships I went to them and met Tarek who was really helpful and was flexible however I changed my mind between the trims like 10 times but he is easy going and that’s why I chose to buy my car from there, Also Michael from the finance department was friendly with me , this place deserves the good reviews and they treat you like a friend not a customer and they tell you advices and won’t charge you for something optional like other dealerships, I am really happy doing business with them Thank youuuu! Aly Saafan - Honda Civic 2022
(Translated) Very Good Experience for my first car purchase from a dealership. Thanks to Tarek Yalaoui for the good service! (Original) Très Bonne Expérience pour ma première achat de voiture chez un concessionnaire. Merci à Tarek Yalaoui pour le bon service!
Great service at the parts counter.
My wife and I got a 2017 CRV with team Lallier Hull it was a very pleasant experience. They treated us with the up most respect, listened to our needs and made sure to take their time with us as we were not sure if we should get the Civic or the CRV . We pretty much looked at all the options regarding those two models fantastic service. I would highly recommend this team from Joel who did his best in trying to stay in our budget and he hit that target. Daniel, Linda, Maurice and the best for last Mr Robert Arsenault he was the best sales person we ever had. We are very satisfied with our new purchase. Please go and see these wonderful and experienced people at Lallier Honda Hull as customer satisfaction is number one on their list and no budget is too small. Thank you Joel and Robert :)
After visiting many dealerships I found Sebastian at Lallier to be the most respectful and honest. It was a pleasure buying from them! The entire team was friendly and when I had an emergency with my pet they were very understanding and rescheduled the final sale. I got a good deal on a great car that will serve me well for many years. I would 100% recommend Lallier Honda!
I've went to a few dealership and had the worst experience ever. My last stop was honda lallier and they were honest about everything and helped me get a brand new honda civic 2020 in my budget. They're not pushy to sell you stuff and they actually listen to what you say. Best team ever and thank you Robert, christian and Eric! You guys were awesome.
Excellent service!
Riham the sales rep was professional and courteous in answering all the questions. She listened and proposed options which were suitable to our needs. Haven't made an purchase yet of any Honda vehicles but would certainly recommend to visit them for their fair selling approach. Thanks
Bought my Honda here. They go above and beyond expectation from purchasing the car to getting it serviced. I got to the center one minute after closing due to getting really lost, and everyone was leaving. The lady went in and assisted me regardless. Really great team that help each other give the gold standard of service. Would highly recommend.
(Translated) Always courteous service, continuous messaging on sms super easy and without waiting. (Original) Service toujours courtois, messagerie en continue sur sms super facilitant et sans attente.
(Translated) I really liked my experience at Lallier Honda these like my 2nd family I adore you Lallier (Original) J’ai vrai aimé mon expérience chez Lallier Honda ces comme ma 2 ieme famille je vous adore Lallier
Just a awesome service that I recieve when I exchange my 2017 vehicle for a Honda 2021 HR-V. Since my first day arriving at the dealership, it was just great......the personnel was just awesome all true and now I'm enjoying my new car. Thank you Lallier Honda for making it so joyful.
(Translated) Thank you to the entire service team. Completely satisfied with our customer experience. The people with whom we spoke obviously have the satisfaction of their customers at heart. You stand out by your listening and your professionalism. A +++ BRAVO and thank you once again! (Original) Merci à toute l'équipe du service. Entièrement satisfait de notre expérience client. Les personnes avec lesquelles nous avons échangé, ont de toute évidence la satisfaction de leur clientèle à coeur. Vous vous démarquez par votre écoute et votre professionnalisme. A+++ BRAVO et merci encore une fois !
I bought a used vehicle at Lallier in Hull (Gatineau) a couple of weeks ago and it was an incredibly positive experience. It was not even a Honda! I was super impressed by virtually every person throughout the process. Lotfi and Fil were top notch on the sales side: honest, helpful and fair, and great to work with. The vehicle was fixed up to a high standard and they stood behind it. When I noticed a noise in the steering a few days after I took possession I brought it back and they happily repaired it no questions asked. The service department experience was one of the best I have seen as well with very friendly people. I would definitely go back to buy a vehicle there, even though I live in Ottawa. I just happen to own a Honda as well and am considering taking my car there for repairs, despite the distance. They earned a big fan from this experience and I would definitely recommend them to anyone looking for a Honda or a used car.
(Translated) I have nothing negative to say about my experience at Lallier Honda de Hull! All good words. I had excellent service from Michel Harvey at the service counter from start to finish. I have to go back next week and I think I can have a feeling of confidence in the team that makes up Lallier de Hull. ???????? (Original) Je n'ai rien à dire de négatif sur mon expérience chez Lallier Honda de Hull ! Que des bons mots. J'ai eu un excellent service de Michel Harvey au comptoir de service du début à la fin. Je dois y retourner la semaine prochaine et je pense pouvoir avoir un sentiment de confiance envers l'équipe qui compose Lallier de Hull. ????????
(Translated) I have to say that the seller Patrick was very friendly. On the other hand, the rest of our experience is very disappointing. My girlfriend made an appointment to test a used car. We arrived on time, but no one knew we had an appointment and that we were there to test drive a particular car. We spoke with the seller. We learned that the car my girlfriend was testing, the mechanical inspection had still not been done, the manager drives this car during the day for home and work and the car was not clean. They quickly disinfected (because of the covid) the car before the test drive. As soon as we got in the car, it reeked of cigarettes !!! The manager who drives the car smokes in this car. The car was very very dirty, full of papers and the like and ash in the back seat, the car was not washed from the outside so no way of knowing the condition of the car. Seems to me that if we make an appointment with the Honda head office, that the dealership where the car is located would know and make sure that the car is ready and clean for the test drive and a possible sale! I still can't believe the manager drives this car, puts wear and tear on this car with mileage and use of brakes and more but smokes in this car?!?! No common sense !! *** Update: a dealership manager called my girlfriend to apologize for the situation. *** (Original) Je dois dire que le vendeur Patrick était très sympathique. Par contre le restant de notre expérience est très décevant. Ma copine a prit un rendez-vous pour essayer une voiture usagée. On est arrivé à l'heure du rendez-vous mais personne savait qu'on avait un rendez-vous et qu'on était là pour essayer une voiture en particulier. On a discuté avec le vendeur. On a apprit que la voiture que ma copine essayait, l'inspection mécanique n'avait toujours pas été fait, le gérant conduit cette voitute durant le jour pour la maison et le travail et la voiture n'était pas propre. Ils ont désinfecté rapidement (à cause de la covid) la voiture avant l'essai routier. Aussitôt qu'on a rentré dans la voiture, ça puait la cigarette!!! Le gérant qui conduit la voiture, fume dans cette voiture. L'auto était très très sale, plein de papiers et autre et de la cendre sur la banquette arrière, la voiture aucunement lavé de l'extérieur donc aucune manière de savoir l'état de la voiture. Me semble que si on prend un rendez-vous avec la centrale de Honda, que le concessionnaire où la voiture ce trouve ils seraient au courant et feraient en sorte que la voiture est prête et propre pour l'essai routier et une possible vente! J'en revient toujours pas que le gérant conduit cette voiture, met de l'usure sur cette voiture avec le kilométrage et l'usage de freins et plus encore mais qu'il fume dans cette voiture?!?! Aucun bon sens!! ***Mise à jour : un gérant du concessionnaire a appeler ma copine pour s'excuser de la situation.***
(Translated) It's very good (Original) Ce très bien
Excellent customer service
Very good service....
cant understand how anyone has had a bad experience, great staff great owner and even better service with personality!
I have dealt with Lallier Honda Sales and Service for at least 10 years. I have always receive excellent, courteous service. Maintenance and repairs are done in a timely manner.
(Translated) Very good service! Although the garage is under renovation, they are very well organized and efficient! (Original) Très bon service! Malgré que le garage est en rénovation, ils sont très bien organisé et efficace!
(Translated) I picked up my second Honda yesterday, and once again all of the staff have been very helpful, friendly, helpful at all levels, throughout the process. Also, I love my new 2021 Civic Touring. Great fun to drive! I will never hesitate to go to Honda and recommend them ... (Unlike other dealers where the experience was not as pleasant, where I was just a number or a simple bag;). ..Thank you again to the Allier Honda Team! (Original) Je suis allée chercher ma deuxième Honda hier, et encore une fois, tous les membres du personnel ont été très efficaces, amicaux, aidants à tous les niveaux, tout au long du processus. Aussi, j'adore ma nouvelle Civic Touring 2021. Super le fun à conduire! Je n'hésiterai jamais à me rendre chez Honda et à les recommander...(Contrairement à d'autres concessionnaires où l'expérience ne fut pas aussi agréable, où je n'étais qu'un numéro ou une simple sacoche ;) ...Merci encore à l'Équipe Allier Honda!
(Translated) Lallier allowed me to finance my vehicle despite the fact that I am a newcomer. In addition, the customer service provided by Riham is just excellent, courtesy and availability are at the meeting point! Thank you! (Original) Lallier m'a permis de financer mon véhicule malgré le fait que je sois un nouvel arrivant. De plus le service à la clientèle prodigué par Riham est juste excellent, courtoisie et disponibilité sont au Rdv ! Merci à vous!
I went to see if they could help appease my concern that perhaps a part had come off of my vehicle, and in separate instances an employee from both Service and also from the body shop were willing to come out and reassure me. They said it was not even a Honda part that I discovered on the road near my driveway. Another part of the vehicle that seemed to have a part missing in fact did not. This tells me they did not wish to gauge me or charge me a diagnostic fee, attempting to book me in unnecessarily to simply inspect a part. Not having a bottom line driven motive was very important to me because it seemed to suggest that the dealership’s employees are just trying to do honest work and help Honda customers get the most from their vehicles.
Good prices good service good cars
Bought my first civic there about 15years ago had a good experience,which brought me back to make another purchase .Bought a new Odyssey which i love with a young family ,the purchase experiebce was good and delivery went accordingly .Reason why i'm just not putting a 5star is for the only reasin they did go out of their way to wow me .The service was ok ,the price was ok , the installation is ok .....but not over the top.I would recommend to someone who is looking for a new vehicule and doesn't want anything else....Just a good car at a good price and go home .Just don't expect to be wowed .
(Translated) First experience, impeccable customer service from Sandra. A big thank you for his involvement and his efficiency. (Original) Première expérience, service à la clientèle impeccable de la part de Sandra. Un gros merci pour son implication et son efficacité.
Good salesman
Highly recommend! As someone that doesn't know anything about cars, buying one gives me anxiety. Really happy I got Ryan Soubliere to help me choose the best option for me and answer all of my (silly) questions. I'm very happy with my Honda civic and will be recommending this dealership to my friends.
(Translated) Excellent service received from Ms. De La Durantaye. I really appreciated that she came to show me how my car works. Linda Lavoie (Original) Excellent service reçu de Mme De La Durantaye . J'ai beaucoup apprécié qu'elle sois venu me montrer le fonctionnement de ma voiture . Linda Lavoie
(Translated) Superb service, fast, courteous, professional and always fair and explained. I have been a customer for 3 years and I would never go anywhere else. Thank you for everything. (Original) Superbe services, rapides, courtois, professionnel et prix toujours juste et expliquer. Je suis client depuis 3 ans et j’irais jamais ailleurs. Merci pour tout.
(Translated) Excellent maintenance experience. The work was done in a reasonable time. Excellent shuttle service. Courteous and professional staff. Thank you …
Went to the body shop today and they fixed my bumper for free in under 15 minutes. Always receive professional, rapid service from them!
Great service ,fast and good
Nice place, friendly personal. Cannot complain.
Came here to get financing ok no a great car and the staff were very friendly. Offered water and seen to quickly even though I was 30 min early. Process was quick and they covered changing over to Ontario. 200 deposit for delivery oil change gas filled and everything checked out. Just awaiting confirmation. Thought I'd write a review while I waited.
It was great experience, from purchasing my 2019 odyssey ex-res til maintenace and change iil and winter tires. Totally satisfied customer here :)
(Translated) Always excellent service! (Original) Toujours un excellent service !
Great and very accomodating.
Staff always so friendly and fast service!! #hondalallier
(Translated) Super good service. My salesperson was excellent. Fill out the request on Monday and receive my car on Wednesday !! They even changed the windshield !! Super good maintenance service with an attentive team. (Original) Super bon service. Mon vendeur etait excellent. Remplie la demande lundi et recu mon auto mercredi!! Ils ont meme change le pare-brise!! Super bon service a l'entretien avec une equipe a l'ecoute.
I really am satisfied with my purchase and I was served by a very polite man. Thank you guys for taking the time to explain everything well. I will definitely recommend you guys to family or friends in the future.????????
Lallier Honda - car service is a super friendly supper professional place.Sandra at the desk and the shuttle drivers are very kind! Had a very good experience today!
Went there last Thursday evening to look at an Odyssey. Luc is the salesman that welcome me an answered all of my question with a lots of knowledge. I took delivery today and everything went very smoothly. Thanks Luc (salesman) and Michel (manager) for your devotion and honesty Happy owner of a brand new Odyssey
(Translated) Very good Service and always satisfied. Thanks to Michel for the service. ???? (Original) Très bon Service et toujours satisfait. Merci à Michel du service. ????
(Translated) Very good service, thank you Anne! (Original) Très bon service, merci Anne !
(Translated) I really liked my experience. The employees were friendly and helped us a lot. I recommend Ryan to you, he is very kind, understanding, cool and patient. It goes for the needs of the customer. (Original) J'ai bien aimé mon expérience. Les employés étaient sympathiques et nous a beaucoup aidé. Je vous recommande Ryan il est tres gentil, compréhensive, cool et patient . Il va pour les besoins du client.
(Translated) Very satisfied with the service. Courteous staff and work done quickly. (Original) Très satisfait du service. Personnel courtois et travaux effectués rapidement.
Good service
I've had an amazing experience at Lallier Hull. Bought my Civic in 2005 and have had it serviced there since. Friendly service, honest dealings, I'll be buying my next vehicle there too. Interestingly, I had the same experience with Ottawa Honda back in 1990!
The worse experience, was invited and they are closed for Christmas party. Marina Bourdages gave the wrong info twice.
A few years ago we had bought a car from another dealership down the street and compared to the service we received at Lallier Honda was like night and day. Ryan at Sales was amazing and after all we had been through he patiently answered all of our questions and really made us feel taken care of. He understood our needs and helped us quickly find the model and color of the car best suited to our family! We highly recommend Ryan and Lallier Honda!
(Translated) I would like to thank the entire Lallier Honda Gatineau team and especially Lotfi Ramla. Professional and courteous service. (Original) Je remercie toute l'équipe Lallier Honda Gatineau et spécialement Lotfi Ramla. Service professionnel et courtois.
(Translated) Bought a new car and the customer service was very very very good. I had to deal with several sections and ALL of them were super friendly. Really, I recommend. (Original) Acheté une nouvelle voiture et le service à la clientèle a été très très très bien. J'ai eu à faire affaire avec plusieurs sections et TOUS ont été super sympathiques. Vraiment, je recommande.
(Translated) Super good service thank you! (Original) Super bon service merci!
Choosing Lallier Honda was the smartest and best decision I made leasing my new Honda Civic. Buying my first car after 7 years, I wanted to go with a dealership and people I'll be comfortable with. I checked different options around the National capital Region, both in Ottawa and Gatineau, and Lallier was the best all along the way. Robert, Christian and Eric were so helpful, friendly and professional. It's always good to put your money where you feel you're getting a unique product and exceptional service.
(Translated) What service! The staff is nice and the service is fast! I do not regret having bought from Lallier! …
(Translated) My husband and I bought a CRV this spring. We love it !!! Thanks to Jean Benoit for your exceptional service! …
Yves is an awesome salesman very amicable and bilingual
I just wanted to write a few words for Jean Gauthier and his team! I highly recommend a visit to the Honda L’Allier dealership in Hull on St. Joseph! Extremely professional and you can tell honest & safe service is their top priority! I also wanted to mention that all the hard work, effort, and investing they have recently done in adjusting to this Covid period has not gone unnoticed! This dealership should be recognized and served as a safety model to ALL other dealerships. I felt very safe visiting their location last week and this week. They represent the Honda brand amazingly! If you have ANY questions, I suggest reaching out to these PROFESSIONALS. Sincerely, Nick Blackburn
(Translated) Best dealer in the region !!!! Never a dubious surprise???????????? (Original) Meilleur concessionnaire de la région!!!! Jamais de surprise douteuse????????????
Excellent place to shop for a new/used cars. Special shouts and thanks to Lotfi for his patience and outstanding customer service, his availability and honesty in answering all my inquiries was top level. Worth mentioning that I had a chance to go back there for an after sales service and was warmly welcomed and taken care of.. Very satisfied with the service, I would definitely go back there again and will highly recommend them to family and friends.
My wife and I made an appointment to test drive a car we found on their website. We get to the dealership to find out that the car had been sold earlier in the day. No phone call, no email, nothing. Was told that we could meet with a salesman to look at a similar car. Obviously they just wanted us in the building so they could play the old bait and switch. Very disappointed in this approach, I was hoping these guys would be professional but I guess that was too much to ask. Never coming back, don't bother to ask.
This was the first maintenance i’ve done and I was satisfied with the result. I’ll see if going the extra mile for the customer (i.e. free exterior car wash) is part of their ethics in order to provide outstanding customer service and retain clients.
(Translated) Smiling, helpful and efficient staff (Original) Personnel souriant, serviable et efficace
Got my second vehicle from Lallier with the help from Ryan S. He was extremely helpful and courteous throughout the whole process (and a great sense of humour!). All in all my experience was great, I highly recommend this dealership if you are looking to get a used vehicle as they are extremely up front with everything. Thank you again Ryan!
(Translated) My daughter and her boyfriend and I just bought a used CRV. A house car-sharing! It's a 2015 that looks like a 2020! Lallier Honda offered us unparalleled service. Thanks to Sébastien and Joël! Who does not know the reputation of Honda vehicles? Our choice was made quickly! For two days now, we have been driving a safe car that is very pleasant to drive. Our story begins and I wish us good continuity! (Original) Ma fille et son copain et moi venons de nous acheter une CRV d’occasion. Un auto-partage maison! C’est une 2015 qui a l’air d’une 2020! Lallier Honda nous a offert un service hors-pair. Merci à Sébastien et à Joël! Qui ne connaît pas la réputation des véhicules Honda? Notre choix s’est fait rapidement! Depuis maintenant deux jours , nous roulons avec une voiture sécuritaire et très agréable à conduire. Notre histoire commence et je nous souhaite une bonne continuité!
My wife and I visited almost every Honda dealers in Ottawa and Gatineau, but buying a car from Lallier was a different - amazing experience. They really went beyond and above our expectations with their professional and friendly sales team. Thank you Lotfi for taking the time to explain and guid us through to buy our second Honda :)
Unbelievably bad behaviour. They made me drive 200 km to come to see the vehicle at their location. When I reached there, they told me that they sold the vehicle. They did not bother to call, send text or email me that the vehicle was sold and there is no need to come.
(Translated) Unfortunately I had not been informed of the work in progress at the moment, which would have affected my decision to stay put to work. Otherwise, the consistently excellent customer service makes up for it quickly. (Original) Malheureusement je n'avais pas été averti des travaux en cours actuellement, ce qui aurait modifié ma décision de rester sur place pour travailler. Autrement, le service à la clientèle toujours excellent a tôt fait de réparer la bévue.
(Translated) Vincent has been a tremendous help! I had a lot of trouble choosing my car but he advised me and never made me feel pressured to sell! I advise everyone to do business with this location! Thanks again to the whole team ☺️ (Original) Vincent as été d’une aide formidable! J’avais beaucoup de difficulté de choisir ma voiture mais il ma conseillé et ne ma jamais fait sentir de vente sous pression! Je conseille à tous le monde de faire affaire avec ce emplacement! Merci encore à toute l’équipe ☺️
(Translated) Excellent customer service at lallier Honda! Always a pleasure! (Original) Excellent service a la clientèle chez lallier Honda! Toujours un plaisir!
Not very organized, ordered parts, they forgot to call me. Had to call them after a couple of days. Just to find the part had arrived the day before.
I purchased a used Honda Civic from this location in November of 2018. I am pleased with the result of the transaction - I think I paid a fair price and the financing agreement was reasonable. However, the service I received there was less than adequate. I am not bilingual, and I was paired with a sales representative who did not speak fluent English. This resulted in a number of mis-communications and errors in the paperwork that had to be re-done. Luckily, we caught everything prior to signing the final documents, but it was a frustrating experience. There were also stains on the backseat, which the representative guaranteed would be removed during the cleaning process. Upon pick-up, I noticed this was forgotten, so I left the car with them again for a proper cleaning. In the end, they weren't able to get the stains out. I was offered a free oil change in compensation. I can live with the stains, but it was disappointing to have a guarantee made and then not executed. Overall, I would probably return to this dealership for a future car purchase, but only after researching and selecting a well-reviewed sales representative in advance.
Excellent sales rep Tarek.
(Translated) Super friendly. I bought my first car here "used" and I was served straight away. Super good price and amazing service! (Original) Super amical. J'ai acquis ma première voiture ici "usagé" et on m'a servi tout de suite. Super bon prix et service extraordinaire !
Fast service and great communication both with phone calls & SMS messaging. Never felt upsold or pressed for unneeded options.
Purchased a wonderful used car at Lallier Honda today. Ryan from Sales did a fantastic job in making sure we were 100% satisfied with our purchase. 5 stars - would recommend!
This place was great. Bought affordable windshield wiper insert replacements and they generously install it for you right then and there free of charge. Other places that I called all had ridiculous service fees. I highly recommend their service and business model.
Bought a Clarity 2019 Touring there, great customer service!
(Translated) Excellent service at Honda LALLIER. (Original) Excellent service chez Honda LALLIER.
Perfect service and quality. Recommended.
Good service
(Translated) Super personalized service from Ryan when buying a used car. I invite you to go meet him. At Lallier, we feel important and the atmosphere is great. I invite you to go. (Original) Super service personnalisé de Ryan lors de l'achat d'un auto usagé.Je vous invite à aller le rencontrer.Chez Lallier,on se sent important et l'atmosphère est géniale.Je vous invite à y aller.
(Translated) Excellent service! On the other hand, the body department leaves a little to be desired, the work is not so impeccable. (Original) Excellent service! Par contre, le département de la carosserie laisse un peu à désirer, le travail n'est pas aussi impeccable.
(Translated) An excellent welcome from Mr Lotfi Ramla, thank you beaoupou Mr for your advice. (Original) Un excellent accueil de la par de Mr Lotfi Ramla, merci beaoupou Mr pour vous conseils.
I had a wonderful experience at lollies Honda Sandra the customer service representative was polite attentive and informative. She made sure I was well taken care of and went out of her way to make sure my tire was repaired and get me back on the road right away. I highly recommend lallier Honda!!
Excellent service
Technician did not clean the dashboard after replacing my airbags ...really poor work ethics.
(Translated) Thank you for your good service to the whole team, especially to Ryan, a very good seller. I highly recommend this dealer. (Original) Merci de votre bon services à toute l'équipe mes spécialement à Ryan très bon vendeur je vous suggère fortement ce concessionnaire.
Simply the best ????
Excellent services!!
I regret buying a used car. I had a bad experience. In the future, I will not recommend it to my relatives and friends.
(Translated) Impeccable service as usual. Thanks to the team for the hard work on my car. …
(Translated) Great team, great service! I fully recommend! Great team, great service! Highly recommended! (Original) Super equipe, super service! Je recommande pleinement! Great team, great service! Highly recommended!
(Translated) Excellent service, like every visit !! (Original) Un excellent service, comme a chaque visite !!
Service department was extremely rude and unhelpful. Don't waste your time.
Good service. Wait time is short. It would be nice to have access to a Wifi connection while waiting for the car maintenance to be completed.
(Translated) I recommend Lallier for their efficient and professional service ... (Original) Je recommande Lallier pour leur service efficace et professionel...
(Translated) Unparalleled service. I am very satisfied with the service obtained. I recommend Sébastien. He took the time to listen to me, followed up. Thank you Sébastien., (Original) Un service hors pair. Je suis très satisfaite du service obtenue. Je recommande Sébastien. Il a pris le temps de m'écouter, fait un suivi. Merci Sébastien.,
No pressure sales firstly; refreshing at very least. The sales rep was very knowledgeable about the vehicles in the showroom and was extremely patient. He spent close to an hour with me reviewing various payment options, leasing versus buying, new versus used and much more. I looked a little rough that day but he didn't judge me on appearances; I dropped in quickly to look at the leases for sale and didn't intend to stay long but he really went the extra mile. Thanks for your professionalism and insight Jean Bénard!
(Translated) I am very satisfied the staff very welcoming and polite it's great thank you for the good service do not let go (Original) Je suis très satisfaite le personnel très accueillants et poli c'est super merci pour le bon service ne lâche pas
From my call to having my tires installed, it took 48 hours! (Thanks to whoever cancelled) Excellent client services. Trustworthy.
Showed up looking for a car, took a few minutes to be approached by someone who went to get a salesperson. The salesperson was completely uninterested in us and basically provided no information without pulling teeth. It was a waste of time for both the salesman and ourselves. For the record, we went to Gatineau Honda on Vérendrye and bought a Civic there.
(Translated) Professional and attentive service with an eye for unparalleled customer service. We are more than a generation having the privilege of doing business with Lallier Honda Hull. Thank you to the entire Lallier Honda Hull team for your impeccable service! A lot to Jean-Philippe & Thank you very much Vincent! Happy Holidays to all of you and your loved ones! (Original) Service professionnel et attentionné avec un souci du service à la clientèle hors pair. Nous sommes plus d'une génération ayant le privilège de faire affaire avec Lallier Honda Hull. Merci à toute l'équipe de Lallier Honda Hull pour votre service impeccable! Un grand beaucoup à Jean-Philippe & Merci beaucoup Vincent! Joyeuses fêtes à vous tous et à vos proches!
(Translated) Impeccable service as always for 20 years. Thank you Anne for your courtesy and your professionalism on each visit. (Original) Service impeccable comme toujours depuis 20 ans. Merci Anne pour ta courtoisie et ton professionalisme a chaque visite.
(Translated) Excellent service, it's my fourth time in ten years that I walked into the dealership and left with a new vehicle. Very satisfied. thank you Sébastien. (Original) Excellent service, ça fait ma quatrième fois en dix ans que je rentre dans le concessionnaire et je sors avec un nouveau véhicule. Très satisfait. merci Sébastien.
(Translated) We are very proud to have been able to count on a team of professionals who accompanied us throughout the purchasing process. Thank you Jean-Philippe, Joël, the conductor Jean Gauthier as well as all the administrative team who offered us a 5 star service. Glad to be part of the Lallier family! (Original) Nous sommes très fiers d'avoir été en mesure de compter sur une équipe de professionnels qui nous ont accompagné tout au long du processus d'achat. Merci Jean-Philippe, Joël, le chef d'orchestre Jean Gauthier ainsi que toute l'équipe administrative qui nous ont offert un service 5 étoiles. Bien content de faire partie de la famille Lallier!
(Translated) Since buying my car, the service has gone from "bad" to "worse". I do not recommend. (Original) Depuis l'achat de ma voiture, le service est passé de "mauvais" à "pire". Je ne recommande pas.
(Translated) Very good and fast service! Communication was excellent! I recommend Lallier Honda! :-) (Original) Très bon service et rapide! La communication a été excellente! Je recommande Lallier Honda! :-)
Gotta admit my sales man was great... But the place does not seem organized ???? i bought a used car and the same day i noticed problemes on my way home with it. My sales man was great about it all and got me an apointment to gix it for free. I then showed up to my apointment a month later and someone forgot to wright down my apointment. Although its not a very well organised place, they keep their promises and they took my car in even if my apointment was not written down.
(Translated) The service was impeccable, professional, courteous and attentive. We like to do business with Lallier Honda. (Original) Le service était impeccable, professionnel, courtois et attentionné. Nous aimons faire affaire avec Lallier Honda.
(Translated) I had a very good experience with this very professional team from Honda Lallier. Advice is sound and relevant based on clients' needs. Buying our new car was a very good experience in every way. The sales dictator Mr. Ramla is very courteous and professional. (Original) J'ai eu une très bonne expérience avec cette équipe très professionnelle de Honda Lallier. Les conseils sont avisés et pertinent en fonction des besoins des clients. L'achat de notre nouvelle voiture était une très bonne expérience sur tous les plans. Le dicteur des ventes Mr Ramla est très courtois et professionnel.
Luc was very helpful and stepped through all the different options I had in a very friendly and non-aggressive way. Hopefully will have a chance to buy a car from here.
(Translated) Fast, professional and courteous service. Very happy! (Original) Service rapide, professionnel et courtois. Très contente!
I had a great experience!
Always have very good service.
(Translated) Best service in the area. Always on time from the service department. No pressure selling. Courteous and honest staff. I have been dealing with Lallier Honda for years and they have been consistent in their approach to customer service. (Original) Meilleur service de la région. Toujours l’heure juste du département de service. Pas de vente à pression. Personnel courtois et honnête. Des années que je fais affaire avec Lallier Honda et ils ont été consistant dans leur approche de service à la clientèle.
They made the car buying experience easy and pleasurable. The salesman Jean was superb, the manager was very helpful and the delivery of the vehicle was outstanding. The only issue I had was with the finance guy, Christian - his friendly demeanour quickly changed when I said I didn’t want to purchase a service package or extended warranty. I would say he was unpleasant. I’m still leaving a 5 star rating as I feel that one bad employee shouldn’t affect the whole place. The rest of the staff more than made up for it and made my experience a pleasurable one. I would recommend this place.
The best all the time????
(Translated) I had excellent service! When I arrived they offered me a free inspection, which I accepted without hesitation. Afterwards, they took the time to explain the problems with my car to me and advise me on what was urgent to fix and what not. I really appreciated this as I am a new driver, I have little knowledge about cars. (Original) J’ai eu un excellent service! À mon arrivée ils m’ont offert une inspection gratuit, ce dont j’ai accepté sans hésitation. Par la suite, ils ont pris le temps de m’expliquer les problèmes de ma voiture et m’ont conseillés sur ce qui était urgent à réparer ou non. J’ai grandement apprécié cela puisque je suis une nouvelle conductrice, j’ai peu de connaissances sur les voitures.
While recently shopping for our next family vechile we were helped by John Kalamvokis who was very welcoming and informative...
Amazing customer service in both Sales and Service. Technicians very knowledgeable. Sales not pushy and very informative... left feeling like we are part of the family.
(Translated) Very good and fast service, self near well before the requested time …
Very nice and helpful staff. Tarek helped us with the sale and he was fantastic! Would recommend without hesitation.
Nice place and awesome service
(Translated) Very attentive staff despite the work in the yard. (Original) Personnel très attentionné malgré les travaux en cour.
(Translated) Welcomed, very safe in the current situation. Fast service. Affordable cost. Thank you ! (Original) Bien accueilli, très sécuritaire dans la situation actuelle. Service rapide. Coût abordable. Merci !
(Translated) Very good service! If you need a new car go see Luc! Very good! The only thing I least appreciated is the exterior cleanliness of the car on delivery! (Original) Très bon service! Si vous avez besoin d’une nouvelle voiture aller voir Luc! Très bon! La seule chose que j’ai moins apprécié est la propreté extérieure de la voiture à la livraison!
I went there to buy a car but unfortunately the staff not friendly, also bothered me to sell. First tolled me I accept you then 2 days after call me and ask me to cosigner. That was so weird!!!! I do not recommend.
Very Friendly and fast service !
(Translated) Very good service (Original) Très bon service
Outstanding customer service, especially the delivery agent Eric Beauchamp who was very knowledgeable and friendly. I highly recommend this dealership to anyone looking for ANY kind of car.
I did not buy a car with them, but had a great experience with the sales team. Patient and honest
Excellent
(Translated) My service I received was excellent as always I would recommend L'allier Honda Hull …
(Translated) Representative Jean-Philippe Harmon number 1 ... perfect (Original) Le représentant Jean-Philippe Harmon numero 1... parfait
(Translated) Very good service. Very good measure of distancing. Good communication. (Original) Très bon service. Tres bonne measure de distanciation. Bonne communication.
Great people with great service. No pressure. We took our time, we went to multiple Honda dealerships in Ottawa to look for a Honda CRV, we had a list of what we wanted in terms of price, mileage, year, body, colour.. we found it at this dealership. We were also able to trade in our old van which helped. The team was respectful and professional. I have been driving the car for a couple of months now, I’m happy with my purchase.
I bought a new Honda Civic from here. Excellent services, very professional, I received what I was promised, very knowledgeable staff. Good job guys!
Awesome service and really cool service will recommend 10/10
Good dealer n good people
(Translated) Great customer service! I've been to Lallier Honda for many vehicles and I'm always well served, both during my shopping period, at the signing and afterwards. Customer service is exceptional and makes all the difference. Thanks to the great team! (Original) Super service à la clientèle! Ça fait plusieurs véhicules que je prends chez Lallier Honda et je suis toujours aussi bien servie, autant pendant ma période de magasinage, à la signature et par la suite. Le service à la clientèle est exceptionnelle et fait toute la différence. Merci à la super belle équipe!
(Translated) We bought a 2020 Honda CRV at the beginning of July. We were told we should receive the vehicle within 2-3 weeks. We are moving on the weekend and we were hoping to have the CRV. It is still not available, so we went to see them to have an equivalent vehicle to be able to move, as our Hyundai Accent is proving to be useful for a move. Despite the delay caused by the Covid-19 and the strike at the port of Montreal, Honda was able to offer us an excellent repair solution by passing us a Honda Pilot while waiting for our CRV. We will be able to move without inconvenience as planned. Thank you! (Original) Nous avons acheté un Honda CRV 2020 au début du mois de juillet. On nous a dit qu'on devrait recevoir le véhicule dans un délai de 2 à 3 semaines. Nous déménageons en fin de semaine et nous espérions avoir le CRV. Il n'est toujours pas disponible, alors nous sommes allez les voir pour avoir un véhicule équivalent pour pouvoir déménager, car notre Hyundai Accent s’avère peut utile pour un déménagement. Malgré le retard occasionné par la Covid-19 et la grève au port de Montréal, Honda a su nous proposer une excellente solution de dépannage en nous passant un Honda Pilot en attendant notre CRV. Nous pourrons ainsi déménager sans désagrément tel que prévu. Merci!
Bon service
(Translated) Excellent service, Sandra D you are the best. (Original) Excellent service,Sandra D tu es la meilleure.
After finding a car I wanted to buy on the Used Car page of Lallier's website in Hull, they called me to give me an appointment to go see the car. 2 hours later they call again to say they sold the car! so I lost the deal. I find this is a very cavalier way of dealing with their regular clients, no respect or courtesy of giving me a call to say someone else is interested so would you like to come and see the car now. Very offended and will never deal with them again. UNPROFESSIONAL.
(Translated) Jean-Philippe, sales consultant, offered me excellent service. Monsieur is attentive to your needs and does not put pressure. I recommend it for your next car purchase! (Original) Jean-Philippe, conseiller aux ventes, m'a offert un excellent service. Monsieur est à l'écoute de vos besoins et ne met pas de pression. Je vous le recommande pour votre prochain achat de voiture !
Service excellent.
Sharing my story so no one else wont have to deal with a situation like this.Evrything was going well until within a week of driving my so called new car it had 3 major problems plus a alot more problems that I was told by the dealership was normal.Broken ac- when gage set at 20 only 1 vent works correctly,the others at 31,25&28.Vibrating noise in dashboard behind radio screen,vibration and noise in front tires when brakes are applied and all these problems were confirmed by the dealershipt their top technician whiteness 2 of the 3 problems ac and the noise and vibration in wheel while we both went on a test drive.The technician told me he would fix those problems and that even thou he did not witnesses the noise in dashboard for himself he knew what it was and that it only needed abit of glue.Remember this the so called brand new car we still talking about worth $42,000 full deal.I ask both the dealership and honda Canada for replacement car since it's clear that the car is a potential lemon car because if all these problems happened in the 1st week,its not guarantee nothing else will are those same problems can be fixed are even if fixed wont come back.1st I asked the dealership very politely and they said no only thing they will do is fix it under warranty,the manager said to me that I can call honda Canada for myself and he is sure they will tell me the same thing so I did call honda Canada,long story short they said no they wont replace the car and that if the car is been fixed under warranty there is nothing they can do,I said to the girl that personally in my opinion I think it's not the dealership to be blamed because the dealership dont make cars and her exact words were it's not honda Canada responsibility to replace a faulty car it's the dealership they sold the car to me and that's when I called back the dealership to talk to the manager to tell him what honda Canada said and that's when we got into a small argument and he said he wont replace the car not cant he said he wont and ask me who will pay the tax on the new car etc etc so I said to him ok it's my fault why the car is broken because it's not the dealership are honda Canada fault why the car is broken so it has to be my fault then why a brand new 2019 Honda accord sport 1.5 has so many problems within the 1st week of driving the car away from the dealership and that's were I said goodbye and hang up my phone and I think I have all right to be upset after spending $42,000 on a top of the line Honda accord and all these problems.It was the 1st time in my life I bought a brand new car and was very excited and comfortable with the brand and style of car,as I said to both the dealership and honda Canada a new car should not be fixed it should only be serviced and the only time the dealership should see my face was for oil change and change of summer tires to winter tires. Also the car had 188km on it and a new should have the highest 50km at most if not a dealer trade and I dont think it was because the sales man told me he had the car parked in the back when I 1st walked in and told him the type of car am looking for, anyway I managed to get a free oil change after complaining.The day a dropped of my car to be fixed and pick up the loaner, the loaner gas light was onn so I just continued on my way because I was already late for work.On Monday the service called me asking me to come in to pick up my car and drop off the loaner and that 2 out of 3 major problems were fixed noise and vibration when brakes apply & vibrating noise in dashboard but the ac problem need a major parts to change whole ac and heater unit but they had to order it will take around a month.So I called both honda Canada and dealership to ask them to atleast keep the the loaner car until my car is fully fix and %100 like a new car should have been are atleast as near as possible to what a new car should have been like & that am not comfortable driving a defective car that could act up & cost low visibility with all the frosrt in the mornings but the ans was no .
(Translated) Very welcoming and professional staff. Respectful of the time of my meeting and no bad surprises when the time comes to go to the cash register. My experience is similar to the overwhelming majority of the positive reviews you will read on Google. Thank you to the entire Lallier Honda Hull team and see you next time! (Original) Personnel tres accueillant et professionnel. Respectueux de l'heure de mon rendez-vous et pas de mauvaise surprise lorsque venu le temps de passer à la caisse. Mon expérience est semblable à la très grande majorité des commentaires positifs que vous lirez aur Google. Merci à toute l'équipe de Lallier Honda Hull et à la prochaine !
(Translated) For 7 years I have always had my Vehicle serviced at another Honda Dealer in Ottawa and since the reopening from covid, I decided to change because the Service became poor. I was very impressed with the way that I was greeted and served at Lallier Honda Hull, at the last minute my vehicle was cleaned and a repair was finally made (I was on my third try with the usual dealer). Thank you ! (Original) Depuis 7 ans je faisais toujours faire l’entretien de mon Vehicle chez un autre Honda Dealer d’Ottawa et depuis la réouverture depuis covid, j’ai décidé de changer car le Service est devenu médiocre .J’ai été très impressionné par la façon que j’ai été accueillie et servie chez Lallier Honda Hull, à la dernière minute mon véhicule a été nettoyé et une réparation a finalement été effectuer (j’en étais rendu à ma troisième essai avec le concessionnaire habituel). Merci !
It is indeed really amazing the way Lallier Honda taken care of their clients. They are very friendly, professional as well as experts in everything they do to take care of your vehicle. I am really thankful and grateful to them for taking care of my car with utmost concern of my comfort as well as safety. I do recommend Lallier Honda for those who really care about the safety and comfort for a very reasonable price.
(Translated) Very nice experience, excellent service. Thank you very much, thanks to you I was very well equipped to start my first rental without hassle. Thanksiiii ???? (Original) Très belle expérience, excellent service. Merci beaucoup, grâce à vous j’ai été très bien équipé pour débuter ma première location sans tracas. Merciiiii ????
(Translated) Super good serious service the team works hard to have what we need excellent service to recommend (Original) Super bon service sérieux l’équipe travaille fort pour avoir ce qu’on a besoin excellent service à recommander
Great customer service. Highly recommend to go there. The staff care about their clients. I think it is one of the places where I feel that the staff is trying to help you to make the right choice - not to push you their product
Awesome sale rep! Staff is very friendly ????
My favorite place to go buy or rent a car.
Went to Lallier Honda bodyshop after having a car accident. I received nothing but amazing, courteous service. I highly recommend them!
Good service have no complete
I had a good experience at Lallier this summer. The staff were friendly and very helpful. When i had delay in securing my auto-insurance, they were understanding and patient. I would definitely recommend them.
(Translated) Exceptional service at all meetings! It feels as if they were part of the family, the team is warm and the price is competitive! Thank you Lallier (Original) Un service exceptionnel à tous les rendez-vous! On ce sent comme si ont fait parti de la famille, l’équipe est chaleureuse et le prix est concurrentiel ! Merci Lallier
(Translated) Thanks to Jean-Philippe Hamon for your good service, and what to say about Réjean Julien, I don't think it's possible to meet someone so kind! Don't be "intimidated" by the site under construction and check them out it's worth it !! Someone will greet you on arrival and direct you to safety. I took possession of my HRV this afternoon and I am very satisfied. Thank you Honda Hull! (Original) Merci à Jean-Philippe Hamon pour ton bon service, et que dire de Réjean Julien, je ne pense pas que c'est possible de rencontrer quelqu'un d'aussi aimable! Ne vous laissez pas "intimider" par le site en construction et allez les voir ça en vaut la peine!! Quelqu'un vous accueille à votre arrivée et vous dirigera en toute sécurité. J'ai pris possession de mon HRV cet après-midi et je suis très satisfait. Merci Honda Hull!
Honda Lallier is a wonderful place to have your purchase for a new car, accomodating customers with their questions and doubts, kind and well mannered staff especially Ryan. Parts and services dept were also excellent, providing people with their courtesy car is a great help.
(Translated) Very good service. Representatives are transparent and clear. My interview B came with all the necessary details. We answered all of my questions well with a smile in my voice. Thank you L'allier Honda Hull! I will be back shortly for the ATF interview (Original) Très bon service. Les représentants sont transparents et clairs. Mon entretien B est venu avec tous les détails nécessaires. On a bien répondu a à TOUS mes questions avec le sourire dans la voix. Merci L'allier Honda Hull ! Je reviendrai sous peu pour l'entretien ATF
Ayant laissé mon véhicule la veille et déposé la clef de mon véhicule dans une boîte (à cet effet), j’ai aimé que l’on me confirme par texto que ma clef avait été récupérée. Aussi, que l’on appel pour m’informer des mises aux points à faire. De plus un texto m’informant lorsque les travaux fut complétés. Merci!
Although it is a bit of a cliché, it can be difficult to find a mechanic and a garage that you can truly trust. I was raised to avoid dealerships for car repair because they were often the worst. Yet every time we deal with Lallier Honda Hull we are pleasantly surprised. Honest, fair and transparent in car repairs and sales, in our exprience. It took me a while to be convinced (getting past old biases) but Lallier Honda Hull is the real deal. We take our car there for all repairs. Their pricing is fair and competitive and the work is well done. Customer service is a clear priority for this dealership. I would recommend Lallier Honda Hull to anyone.
(Translated) Excellent work from the team, including Lucas, Filipe and Lotfi, to find a vehicle that suits me perfectly. Even during the pandemic, they were able to demonstrate good customer service and they listened to me. Thank you. (Original) Excellent travail de l’équipe, entre autre Lucas, Filipe et Lotfi, afin de trouver un véhicule qui me convient parfaitement. Même durant la pandémie, ils ont su démontrer un bon service à la clientèle et ils ont été à mon écoute. Merci à vous.
Perfect customer service. Keep it up
(Translated) Very good welcome and service (Original) Très bon acceuil et service
(Translated) My wife and I have been a customer at Lallier Honda in Hull since 2007 and we have purchased 6 vehicles for our family since, so 4 new and 2 of occasions. As a customer I consider myself rather demanding because not only is the cost of a vehicle important, but it must be safe and reliable. For reliability, the reputation of Honda vehicles is more to do. Even if nothing is perfect, by experience I am convinced that the service of Hull Lallier Honda is in the best of the industry and I do not hesitate to recommend them for the purchase or rental of your next vehicle. (Original) Mon épouse et moi sommes client chez Lallier Honda de Hull depuis 2007 et nous avons fait l’acquisition de 6 véhicules pour notre famille depuis, donc 4 neufs et 2 d’occasions. En tant que client je me considère plutôt exigeant car non seulement le coût d’un véhicule est quand même important, mais celui-ci doit être sécuritaire et fiable. Pour la fiabilité, la réputation des véhicules Honda n’est plus à faire. Même si rien n’est parfait, par expérience je suis convaincu que le service après vente de Lallier Honda de Hull est dans les meilleurs de l’industrie et je n’hésite pas à les recommandé pour l’achat ou la location de votre prochain véhicule.
I would highly recommend Lallier’s Honda for purchasing a new car and servicing and repairing any Honda you have I recently brought my 2020 Honda ridgeline in for repairs from an accident and the young lady that worked in the body shop I believe her name was Leanne was very professional and courteous. She helped guide me through the whole process kept me up-to-date on my repairs and the guys in the body shop got my car ready quicker than I expected. And the work is incredible it looks beautiful. I would also like to mention another employee who works in the service department Sandra, another professional and courteous employee I took my vehicle in to have a heated steering wheel installed and there was a misunderstanding about the price and she corrected the problem very quickly and got me on my way. Lallier Honda has the best staff from sales to service even all the way to the body shop very professional people I would highly recommend this dealership to anybody I know. I am now a Lallier customer for life.
Bad experience don't recommend ,Horrible sales and service experience.
(Translated) Very good customer service. They knew how to inform me and advise me on the repairs to be carried out on my car. Thanks again! (Original) Très bon service à la clientèle. On a bien su me renseigner et me conseiller sur les réparations à effectuer sur ma voiture. Merci encore!
(Translated) Excellent service from everyone we encountered. ???????? (Original) Service excellant de la part de tous ceux que nous avons rencontrés. ????????
(Translated) Thanks to Mr. Yalaoui for his excellent service, highly recommended. (Original) Merci à Mr. Yalaoui pour son excellent service, fortement recommandé.
(Translated) EXCELLENT service and very warm welcome. A big thank you for Mr. Lotfi Ramla (Original) EXCELLENT service et accueil très chaleureux. Un grand merci pour Monsieur Lotfi Ramla
Best service ever , employees are so kind , they ask if you if you need help or someone helped you , smilie , I just leased a CRV 2019 I love it , I went twice to Gatineau Honda on laverendrye..... people and service below Zero they don't even look at you . A big thank for Martin Bouchard from me W. OTELL
(Translated) Good price and a job well done. Only problem, I was not called to tell me that my car was ready and to explain to me what was done. (Original) Bon prix et travail bien fait. Seul hic, je n'ai pas été appelée pour me dire que ma voiture était prête et pour m'expliquer ce qui a été fait.
Great customer service and speedy delivery. Overall excellent experience
Not pleased, They wanted to buy my car 2000 less than other dealer I checked or blue book. They also didn't disclosed an accident they were aware of. Tried to sell their car as an accident free car. Not trustworthy.
(Translated) Super good service. The staff and mechanics are very professional and make sure during a repair that you come out satisfied. (Original) Super bon service. Le personnel et les mécaniciens sont très professionnel et s'assure lors d'une réparation que vous en sortez satisfait.
If i could give zero stars I would. Booked a time for a test drive, double confirmed the typ of vehicle I wanted to drive and was told no problem. Drove 45 mins to do this and when I arrived I was told I could not test drive that vehicle as its a special order. What a waste of my time, money and energy, with zero concern from management. GOODBYE HONDA, I will never purchase one or step foot in another honda dealership EVER again!!!
(Translated) I want to thank the entire team for their patience and professionalism. We negotiated for several hours to finally agree on a more than satisfactory proposal. Compared to other dealers, I perceived more honesty and dynamism. Thank you all! (Original) Je tiens à remercier l’équipe complète pour leur patience et leur professionnalisme. Nous avons négocier pendant plusieurs heures pour finalement s’entendre sur une proposition plus que satisfaisante. Comparativement à d’autres concessionnaires, j’ai perçu davantage d’honnêteté et de dynamisme. Merci à tous!
(Translated) I enjoyed my first experience at Lallier Honda in Gatineau from A to Z. Courteous and fast service. I will definitely go back and recommend it to everyone, you won't be disappointed. (Original) J'ai apprécié ma première expérience chez Lallier Honda à Gatineau de A à Z. Service courtoie et rapide. J'y retournerai assurément et je le recommande à tous, vous ne serez pas déçus.
(Translated) A huge thank you to the whole team and especially to Lotfi for the excellent service. The employees are courteous, honest and transparent, I highly recommend the services of Lallier Honda. Health measures are also taken very seriously. (Original) Un énorme merci à toute l'équipe et particulièrement à Lotfi pour l'excellent service. Les employés sont courtois, honnêtes et transparents, je recommande fortement les services de Lallier Honda. Les mesures sanitaires sont aussi prises très au sérieux.
(Translated) Excellent service! Efficient and courteous seller! My salesperson Patrick and the owner of the dealership offered to deliver my vehicle to me to accommodate me and avoid any delay in receiving my new car! Much appreciated and I recommend this place to others! (Original) Excellent service! Vendeur efficace et courtois! Mon vendeur Patrick et le propriétaire du concessionnaire m’ont offert la livraison de mon véhicule pour m’accommoder et éviter tout délai dans la réception de ma nouvelle voiture! Très apprécié et je recommande cet endroit aux autres!
(Translated) Excellent service. I highly recommend. (Original) Excellent service. Je recommande fortement.
(Translated) I received a warm welcome each time and excellent service. Thank you so much :) (Original) J'ai reçue un bel accueil à chaque fois et un excellent service. Merci beaucoup :)
Great service everyone was fanstastic thank you
(Translated) Courteous and professional auto repair service. Friendly and attentive team. You can drink a good coffee and relax while waiting for your car. (Original) Service courtois et professionnel à la réparation à l'auto. Équipe sympathique et à l'écoute. On peut boire un bon café et relaxer en attendant sa voiture.
(Translated) Excellent fast service. Recommended. The lotfi seller really has his business .???? (Original) Excellent service????????????????tres rapide. Recommande. Le vendeur lotfi vraiment a son n affaire .????
Had my vehicle towed in at noon because it wouldn’t start. They called me back same day car was finished at 430. Issue was fixed in a efficient and timely manner. Very pleased and will recommend. Thank you to the lovely receptionist there near the service desk she was wonderful.
(Translated) I have been servicing my cars here for about 9 years and love their service. I had two Civics one 2005 and I bought a new 2019 with them. Excellent personalized service. (Original) Cela fait environ 9 ans que je fait mes entretien de mes voitures ici et j'adore leur service. J'ai eu deux Civic une 2005 et j'ai acheter une 2019 neuve avec eux. Excellent service personnalisé.
90 pourcent of the time you visit the dealer after the warranty is finish Honda dealership the service center will have you to do other repair you do not need.Check with Booth St auto service at 297 Booth street they are the most honest and respectable place also to save you lots of headache on the car repair.Example: I call lallier Honda in Hull to see how much to replace power steering pump and labor on my Honda accord 2003,the price was $832.00 with taxes.At Booth street garage they replace the pump and with the labor and taxes include the price was $273.00 dollars.Honda dealership make more money on the service than they make selling cars take my word.Check on MAKET PLACE report to see if am wrong telling my feeling.
Picked up a 2016 HRV from here, awesome service, very pleased with product and dealership, friendly and professional staff both in sales and service dpt.
Bought a Honda Civic and very satisfied with what I got.
(Translated) Thank you for the good service and especially in a safe environment. From reception to payment, everything has been planned to follow the rules of sanitation. …
(Translated) Super good service and very professional! (Original) Super bon service et très professionnel !
(Translated) Good warranty service. Good mechanics. thank you for the good job (Original) Bon service de garantie. Bon garagistes. merci pour la bonne job
Great people, great place, execllent mechanics, very knowledgeable, DID NOT try to over charge me or create non existant problem, kept the cost to a minimum, 5 stars for me!
(Translated) Very courteous service at reception and from the mechanic! Thank you! (Original) Service très courtois à la réception et de la part du mécanicien! Merci!
Excellent service????????????????????
(Translated) Excellent service and the staff are really competent !! My new (used) vehicle has been inspected properly and all necessary adjustments have been made. In the end, everything went without surprise, or almost: I was delivered a sparkling vehicle with a full tank of gas! :)) (Original) Excellent service et le personel est vraiment compétent!! Mon nouveau véhicule (usagé) a été inspecté comme il se doit et toutes les adjustments nécessairea bien effectuées. Finalement, tout s'est déroulé sans surprise, ou presque: on m'a livré un véhicule étincellant avec le réservoir d'essence plein! :))
Went there to buy a new vehicle salesman and director seemed to have no interest in selling me a car. Took 20 minutes for the salesman to find the car I wanted to test drive and they offered me 3500$!!!! Less than Gatineau Honda for my car. Done waste your time there.
(Translated) Excellent service !!! Our salesman Jean Bernard was very patient and a memorable kindness !!! It took time, and that, even improvice, advise us and offer us a service! Thank you!! …
Excellent experience!! They went above and beyond to pick me up from work in Ottawa in rush hour which honestly made my life so much easier! Highly recommend Lallier ! I also leased my Honda there and their sales staff was phenomenal in explaining all the car details and there were absolutely no pressure tactics! Again amazing client service :) une gros merci!!
Dealership their all the same.
I wonder if Lallier realizes the backlash that advertising with GasBuddy is creating? By using an blatantly greedy app provider that now splashes ads across half your entire screen, I remember Lallier, but not in a good way! In the digital and real worlds the greed for profit at the expense of the consumer must be carefully managed lest the perception of consent be applied to the advertiser. Is half the price of my Lallier car their profit???? If Lallier condones the format of their ad monopolizing half my screen at my expense, I will never set footprint be it digital or real on their premises!
Many choices of cars to choose from, unfortunately I stood outside for 20 min looking at used cars and got no help. Staff would walk by me as if I was invisible.
(Translated) I had impeccable service at this place. The staff are courteous and cheerful. They pay special attention to each person who comes forward and helps each other to provide the best service. I had salespeople following the vacation and they made me feel very welcome in the Lallier family. Thank you (Original) J'ai eu un service impeccable a cette endroit. Le personnel est courtois et souriant. Ils portent une attention particulière à chaques personnes qui se présente et s'aide entre eux pour offrir le meilleur service. J'ai eu des vendeurs suite au vacance et ils m'ont très bien accueillis dans la famille Lallier. Merci
(Translated) Very courteous customer service. Clear communication on the work completed. Process for dropping off and picking up the vehicle in a covid environment is well explained. (Original) Service à la clientèle très courtois. Communication claire sur le travail complété. Processus pour déposer er récupérer le véhicule dans un environnement covid est bien expliqué.
(Translated) Always a pleasure to be served at home, personal super courteous, friendly and above all with a smile. Thanks for being there for us ???? (Original) Toujours un plaisir de se faire servire chez vous , personnelle super courtois, sympatique et surtout avec un sourire . Merci d'être là pour nous ????
(Translated) A happy customer who returns to Lallier Honda -Hull with the purchase of a second Honda certified car. An Element a few years ago and now a wonderful HV-R. Impeccable driving and highly appreciated comfort. What about the team at Lallier, welcoming and professional people? Special thanks to Patrick Belasky who welcomed me with kindness and professionalism. The car has been prepared to perfection with lots of little extras that set Lallier apart from its competitors. A very happy return to the Lallier Honda fold. (Original) Un client heureux qui revient chez Lallier Honda -Hull avec l’achat d’une deuxième voiture certifiée Honda. Un Élément il y’a quelques années et maintenant un merveilleux HV-R. Une conduite impeccable et un confort des plus apprécié. Que dire de l’équipe chez Lallier, des gens accueillants et professionnels. Merci particulier à Patrick Belasky qui m'a accueilli avec gentillesse et professionnalisme. L’auto a été préparé à la perfection avec plein de petits extra qui démarque la maison Lallier de ses compétiteurs. Un retour bien heureux au bercail Lallier Honda.
Great team and a pleasant purchasing experience
Customer service is great. But it seems his techs are able just to clean interior. Last two times I describe my problems and they always can't find them. My CRV does a noise when I crosse the pits, it is very simple to reproduce this problem. BUt they just told a spare wheel loose. So, I spent my money, but the problem was not solved. And with other problem they have no solutions. One star for excellent customer service.
(Translated) Best service with jean-philippe and the best customer service I have had. The staff is always friendly and respectful if you want a honda I strongly advise you and I look forward to the end of the renovations to see the changes in my new car thank you a thousand times again for your excellent services! ???? (Original) Meilleur services avec jean-philippe et le meilleur service a clientele que j'ai eu. Le personelle est toujours sympatique et respectueux si vous voulez un honda je vous le consceil fortement et j'ai très hate a la fin des rénovations voir les changement dans ma nouvelle auto merci mille fois encore pour votre excellent services ! ????
Service was excellent and staff was very knowledgeable
Very friendly and professional. I've been a client for 30 years.
fast and reliable service,friendly and supportive staff.????????
It was a pleasure to deal with Vincent, very professional and took time to explain all our options. We ultimately did chose another car but would definently consider Lallier for our future car needs. Thanks again Vincent
(Translated) Very satisfied with the work done by the Lallier Honda team. (Original) Très satisfaite du travail faite par l'équipe de Lallier Honda.
Stood for 10 minutes at the counter and nobody came.