Reviews of Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat (Car Concessionaire)

812 Bd Maloney O, Gatineau, QC J8T 3R6, Canada

Average Rating:

DESCRIPTION

We've got the feddbacks of people like you who are buying the products of Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat (Car Concessionaire) in Gatineau area (Canada).

Currently this business has a score of 3.9 stars out of 5 and this rating has been calculated on 127 reviews.

As you can read, it reaches an opinions average is very high, and it is based on a large number of feddbacks, so we may think that the evaluation is quite faithful. If many people have bothered to rate when they've done well, it works.

You know that we don't usually bother to give reviews when they are good and we usually do it only if we've had a problem or issue...

This Car Concessionaire is included in the category of Car dealer.

Where is Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat?

REVIEWS OF Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat IN Gatineau

Jé LB

(Translated) Really ordinary services ... (Original) Services vraiment ordinaire...

Gilles Lavoie

(Translated) Welcomed by talking (Original) Bien accueilli a l ecoute parlable

Marc Villeneuve

Got an oil change and winter tires changed very quick also they even wash my car was very happy ????

AirV Sto

(Translated) Staff at the maintenance service stupid and arrogant. Do not lift a finger to check if the component that is defective is part of the Extended Warranty Plan (paid close to $ 3,000). I am told that we must do the work before ... Really? .. No! (Original) Personnel au service d'entretien bête et arrogant. Ne lève pas le petit doigt pour vérifier si la composante qui serait défectueuse fait partie du Plan de Garantie prolongée (payée près de 3000$). On me dit qu'il faut faire le travail avant... Vraiment?.. Non!

Luc Racine

Eskalprod

lise gauthier

(Translated) We bought a new Ram truck on Saturday and had very good service (Original) Nous avons acheté un camion neuf Ram samedi et nous avons eu un très bon service

Rocio Mesina

Joe Younes

Jonathan “Jo” Leduc

????????????????????????

JC Delisle

(Translated) People who treat their customers with respect. No pressure selling! And they know their products well. To buy a Chrysler or Dodge product, I recommend them 100%. (Original) Des gens qui traitent leurs clients avec respect. Pas de vente à pression! Et ils connaissent bien leurs produits. Pour acheter un produit Chrysler ou Dodge, je les recommande à 100%.

preciado carlos

(Translated) Very good service ... (Original) Très bonne service ...

Robert Giroux

I was sold a vehicle in June 2019, told it had no accidents although I ended up finding things like the hood had been replaced, missing parts, door panels that were not fixed correctly. I raised my concerns and the dealership still stood by "no accidents". The car fax report was clean, but later noticed it was from 2018! That what they flashed by me. I just got a car fax report from 2020 and it shows it was accident repaired when it went to the auction before it was sold to me. It was even tagged at the auction as "accident repaired" according to carfax. The dealership told me everything was good, but they would have know about this. Total dishonesty. I would recommend buying from another dealership, this type of way to do business is dishonest and misleading to make a buck. So I now have a vehicle that WAS in an accident, so that lowers the value when I am trying to trade it.

Andree Lafleur

(Translated) Very good service from my side (Original) Très bon service de mon côté

Claude Beaudoin

Jacques Chagnon

(Translated) First purchase for new after 33 years in the job market. I had no taste at all for an arrogant salesperson with a condescending look. Nicolas treated me like a gentleman, even after signing the sales papers, the same for Émile (the finance manager) who offered me guarantees and others ... but respected my choice to always refuse as a gentleman and without me. make it feel like I'm making an innocent choice. If I have an after-sales service to match the sales service, they will now have a Lifetime Customer, at the age that I have it is certainly not my last !!! Thank you to the team , but especially to Nicolas. (Original) Premier achat pour du neuf après 33 ans sur le marché du travail. Je n’avais pas le gout du tout d'une approche vendeur arrogant et avec regard condescendant. Nicolas m'a traité comme en gentleman cela même après signature des papiers de vente, même chose pour Émile (le responsable aux finances) qui ma proposer les garanties et autres... mais a respecté mon choix de refuser toujours en gentleman et sans me faire sentir comme si je faisais un choix d'innocent. Si j'ai un service après-vente à la hauteur du service de vente, ils auront maintenant un Client a vie, rendu à l’Âge que j'ai ce n'est certainement pas mon dernier!!!Merci à l'équipe, mais surtout à Nicolas.

王传阳

Mylène Lafleur

JP Béland

Jeanclaude Prudhomme

charles lyrette

Patrick Langis

J-P Vachon

(Translated) Average (Original) Moyen

Nezha Zenkouar

Yves Gauvreau

(Translated) Good service and good seller (Original) Bon service et bon vendeur

Mélanie

(Translated) I must underline my exceptional experience with Guy Samson sales representative he is friendly, welcoming and available! No pressure ... thank you Guy! ???? Thanks also to Jonathan Hunton at parts for the modifications on my Durango ???????? I recommend you 100% Melanie (Original) Je dois souligner mon Expérience exceptionnelle avec Guy Samson représentant des ventes il est sympathique, accueillant et disponible! Aucune pression... merci Guy! ???? Merci également à Jonathan Hunton aux pièces pour les modifications sur mon Durango ???????? Je vous recommande à 100% Mélanie

Seth Yates

Mr. Boileau is amazing!

Francois Pellerin

Sahaj Durnin

Guy (the sales guy) came in on his day off to test drive the Jeep with me. He showed me all of the bells and whistles and answered my questions. Emille (the finance guy) was very patient with my many finance questions.

Nick Gareau

Natasha Leclerc

Isabelle Plouffe

Stephanne Leblanc

(Translated) I like but dear (Original) J'aime mais cher

Carol Dupuis

Frank Kaycee

(Translated) Poor service. I’ve had problems with my Jeep Patriot since it was purchased. I paid out of my own pocket for at least two general checks of the vehicle, one of which just before the end of the warranty, and as of today, I must have the rear suspensions repaired and my engine / transmission smacked a third time, even after talking about similar issues before the warranty ends. I made a complaint on March 28, and I still haven't received a return from the dealer. Jeep Canada sent me a cold letter explaining that it was not their responsibility and that the warranty was expired. I should point out that my jeep was not even 5 years old. Kollbec even called me to offer me a new vehicle and was not aware of my complaint and that they never called me back. Stay away. (Original) Mauvais service. J’ai des problèmes avec mon Jeep Patriot depuis son achat. j’ai payé de ma poche au moins deux vérifications générales du véhicule dont une juste avant la fin de la garantie, et en date d’aujourd’hui, je dois faire réparer une troisième fois les suspensions arrières et mon moteur/transmission claque, et ce, même après avoir parlé de problèmes semblables avant la fin de la garantie. J’ai fait une plainte le 28 mars, et je n’ai toujours pas reçu de retour de la part du concessionnaire. Jeep Canada m’a envoyé une lettre froide expliquant que ce n’était pas leur responsabilité et que la garantie était expirée. Je tiens à préciser que mon jeep n’avait même pas 5 ans. Kollbec m’a même appelé pour me proposer un nouveau véhicule et n’était pas dutout au courant de ma plainte et du fait qu’ils ne m’avaient jamais rappelé. Tenez vous loin.

Juan Sebastian

Great cars.

Shawn Oremush

Definitely not recommend I was looking for a pickup and had a trade in we finalized the deal with the payment and when it was time to walk in and sign documents the salesman tells us the payment jumped 40$ bi weekly they told us it was a mistake but didn’t really tell us till the last second they said it’s humain to make mistakes definitely not a place to recommend will never step foot again in that store!

Anne Robineau

Fanny Beaulieu

Marie Xenaway

I've brought my Dodge Caliber for 10 years at Kolbec- Excellent service, honest opinions, and fair pricing. ( And they remember my name!!) I like them so much that I'm now bringing in my Honda for service there.

Manon Carrière

(Translated) Thanks for the excellent service (Original) Merci pour l excellent service

Christine Sévigny

(Translated) Bad experience Sep 26, 2020 !! During the visit with the seller, he puts me aside to go see other customers. I wait on a chair for 1 hour without hearing from him. I tell him that I have to leave. He tells me he will call me back and I never got a call. Really unprofessional. (Original) Mauvaise expérience 26 sept 2020 !! Pendant la visite avec le vendeur, il me met de côté pour aller voir d'autres clients. J'attends sur une chaise pendant 1h sans avoir de ses nouvelles. Je lui avise que je dois quitter. Il me dit qu'il va me rappeler et je n'ai jamais eu d'appel. Vraiment pas professionnel.

guipau rubra

(Translated) Good service (Original) Servicio bueno

Youssef Hafidi

Di3s3L Lav

Sebastien Froment

Great service !

Michel Charron

Dennis Lanthier

Excellent service

Stephanie Gingras

(Translated) The service is great. The widower I loved is gone. The last one I dealt with didn't give a damn about my needs and wanted to sell me anything. It would have been my 3rd vehicle there. (Original) Le service est super. Le veudeur que j'aimais est parti. Le dernier avec qui j'ai fait affaire se foutait de mes besoins et voulait me vendre n'importe quoi. Ça aurait été mon 3eme véhicule à cet endroit.

Charlotte OConnor

They were very helpful and pleasant no issue with speaking to me in English as well beings how l don't know French well. Great service

Yvon Diamond

Carlo Gaudreau

sniperman424

(Translated) The first seller I met at the end of August I had the tendency to bother him and not even trying to sell are produced the second I had at the beginning of October was a little better but when I spoke to him he had it to want to sell me what I didn't want just to get rid of it, not to mention that at first he didn't take me seriously, at least that's the impression that gave me (Original) Le premier vendeur que j'ai rencontré fin août j'avais l'aire de le déranger et essayait même pas de vendre sont produit le deuxième que j'ai eu début octobre était un peu mieux mais quand je lui parlais il avait l'aire de vouloir me vendre ce que je ne voulais pas juste pour sans débarasser sans compter que au début il me prenait pas au sérieux du moins c'est l'impression qui m'a donné

Sabrina

Benjamin Bruyere

Service is below acceptable. People at the department are a bit cold everytime. Kinda awkward and weird. Hope it will change

Samantha Gadbois

Elaine Bedard

Quick service in both languages and staff very helpful and polite.

Sophie Boutin

Friendly & good service

BEST OF GATINEAU

Best prices and best customer service!!

Jon Talbot

Excellent service and sales staff. They treat everyone with respect n really show they care

Isabelle Maillé

Guy Gravel

Was OK, a shame they dont wash the vehicule unless you ask. Althought.. tha wash was simply a rince of the jeep.

MrBits

Good service

Denis Daoust

(Translated) Excellent service, good negotiation and very happy with the result with my RAM (Original) Excellent service, bonne négociation et très content du résultat avec mon RAM

France Loyer

Great purchase experience!

Jerome Champvillard

JUDES JEAN

Good!

Stephane Lacaille

Jonathan Hunton

Nicholas Hurtubise

(Translated) Service lived up to my expectations !! +++ let go (Original) Service a la hauteur de mes attentes!! +++ lacher pas

Ron Ramsay

(Translated) An experience, which is a chance open to me, which will undoubtedly make me WIN in EXPERIENCE, TRUST IN ME, BUT ESPECIALLY THAT FEASTS ME GROWING AS A PERSON ,,,, THANKS !!! (Original) Un expérience ,qui esti une chance qui soffre a moi,qui me fera sans aucun doute GAGNER en EXPÉRIENCE, CONFIANCE EN MOI,MAIS SURTOUT QUI ME FEEA GRANDIR EN TANT TANT QUE PERSONNE,,,, MERCI !!!

T Fleury

Edith Labelle

I always have great service when I bring my car in for work! Thank you!

Marie-louise Marengère

(Translated) Thank you very much to the whole team, we love our new purchase ???? (Original) Merci beaucoup à toute l'équipe, on adore notre nouvelle achat ????

Necropwn

Good service.

Jean Lacroix

Philippe Chenier

Jonathan Monette

We just bought a Dodge Caravan 2020 from this place. We dealt with Guy Samson (salesman) and George (Owner? or Manager?). They were both amazing. There was also a person that greeted us at the entrance and he was super nice. Once we had decided to buy the Van we were sent to Emile at accounting. We did not feel pressured to get the extended warranty or any of the other products he offered us. All in all, for my wife and I, this was our best experience to buy a car in 12 years. Will recommend to friends and family.

Patrick Paris-T

(Translated) Good service and very good variety of vehicles on site (Original) Bon service et très bonne variété de vehicule sur place

Deval Bryant

Had a issue with my car so instead of fixing the issue they made it worse and then wanted to charge me 95 to see what the issue was I won't say it's there fault maybe dodge is just a horrific company but the experience I had that day wasn't pleasing

steph Lepage

(Translated) No more having to shop in Ontario to get the best price !!! (Original) Plus necessaire de devoir magasiner en Ontario pour obtenir le meilleur prix!!!

MaX

I am really satisfied with the customer service. I was well taking care of.

XforceSkywalker

Love the cars

styve Bélanger

Monique Manseau

Yves Leduc

Très bon service, pas inquiet à ce lieu

gunsandmoses

It was interesting. I showed up happy to buy a car which I noticed had some damage in the front right. I was happy with the price because it seemed to take the damage into account. Then I was shown a legal paper claiming the vehicle has not been damaged. The sales individual's voice was very aggressive and pushy when I pointed it out. It wasn't a pleasant situation so I left unhappy that they wouldn't correct the document stating that there was in fact damage. I came back the next day, today as I write this to get the car because I was still happy about the price given that I knew about the damage and knowing I was getting it as is. My ranting went from 5/5 to 2/2 when being pushed to buy a car calming to not have been damaged on paper with a signature when in fact it was. I got this letter from George Assaly, Directeur général. I don't even read French.

Chris Rio

I must say I have never been treated with such respect, care, and straightforwardness. When I arrived at this location looking to upgrade my Ram to a better truck, I met Guy Samson a sales representative. I would 1000% recommend Kollbec Gatineau Jeep Ram to anyone looking to upgrade or buy for the first time. I would also recommend Guy Samson as he is a professional who works hard to get you into something that works financially all the while respecting your budget and you as a person. Buying a vehicle is a big decision for anyone and Guy Samson made my experience smooth and easy. This place is awesome and I will be back here to get a vehicle for my wife based on the experience I had. My business will now be with Kollbec Gatineau and most definitely with Sales Rep Guy Samson. Many, many thanks Kollbec Gatineau! This place is AWESOME!!!!!

Eric Niquette

Eric Scott

If you want good service and good price. Well this is the place

Citragon

(Translated) Very good service. The service manager is very courteous and professional! (Original) Très bon service. Le directeur du service est très courtois et professionnel!

Antoine Blanchet

(Translated) Very good to sell but after no one in case of problems !!!! (Original) Très bon pour vendre mais apres plus personne en cas de problèmes !!!!

Gilles Frenette

(Translated) I was surprised by the simple and professional reception of the service! They confirmed the diagnosis made by CanadianTire, in an emergency one Saturday, when I left on vacation, on the dead battery of my motorhome. I had to help myself out, at my expense with a new Canadian Tire battery. When I returned from vacation, FCA Canada refused to honor the warranty. 2018-09-06, the FCA dealer just provided me with a new 'Mopar' battery. I am satisfied ! But disappointed with FCA Canada. Thank you Kollbec, and see you next time, (Original) Jai été surpris par l'accueil simple et professionnel du service! Ils ont confirmés le diagnostique qu'avait fait CanadianTire, en urgence un samedi, à mon depart en vacance, sur la batterie morte de mon motorisé. J'ai dû me dépanner, à mes frais avec une nouvelle batterie Canadian Tire. À mon retour de vacance, FCA Canada refusait d'honorer la garantie. 2018-09-06, le concessionnaire FCA m'a simplement fournit une batterie 'Mopar' neuve. Je suis satisfait ! Mais déçu de FCA Canada. Merci Kollbec, et à la prochaine,

Vanessa Dutrisac

(Translated) Very bad service. I made an appointment two weeks ago (a recall on my car) Today, I'm calling back to follow up, because I left a message the day before (we took the covid test on Tuesday) no call return. The girl says she doesn't have my information. Whatever. (Original) Très mauvais service. J'ai pris rendez-vous il y a deux semaines( un recall sur ma voiture) Aujourd'hui , je rappelle pour faire un suivi , car j'ai laissé un message la veille ( nous avons passé le test du covid mardi) aucun retour d'appel . La fille dit qu'elle n'a pas mes informations. N'importe quoi.

Stephanie Girard

Calm Thunder

I bought a vehicle here in 2012. They know I like what I got and very much want it taken care of. Nice bunch of people.

Robert Charette

Ian Légaré

S S

Fast and great service

Benoît Deschamps

(Translated) Excellent experience with Nicolas Boileau as a salesman. (Original) Excellente expérience avec Nicolas Boileau comme vendeur.

HF

s danis

Kollbec doesn't have a very good reputation when it comes to their service department, now I see why. Dropped off my wrangler to have them verify a stiff steering after front end work by another dealer. They believe it is normal that the vehicle steering stays pointed in a direction when driving and that you need to manually bring back the steering back to the center after you turn on a corner. Not very knowledgeable about their own product and would not allow me to test drive another wrangler show them the difference. Obvious that they didn't care to resolve this issue. (P.S. No one has followed up, it had been 3 weeks)

robert lacroix

(Translated) I try to build a Ram 1500 on your site, it was impossible! (Original) J'ai essayer de batir un Ram 1500 sur votre site, c'etais impossible!

Solution Automobile

Marcel Lavigne Barbier

Great deal rigth now

Jacques et Johanne

Steven Parker

Steph tim

Eric Girard

Guy Lacourse

Stephanie Lepine

FRANCE BERTRAND

(Translated) very good service with the purchase of my vehicle (Original) tres bon service a l achat de mon vehicule

wendy anderson

Francis Mongeon

Dodge charger srt hellcat widebody 2020 wooow

احمدمحمود حماده

(Translated) I went to him with a friend to buy a car (Original) ذهبت إليه مع احد الاصدقاء لشراء سياره

Patrice Gregoire

(Translated) Very good service and I received all the advice I needed. A special thank you to Stephan Clermont, whose attitude, attention and experience I appreciate. Well done Kolbec ???????????????? (Original) Très bon service et j'ai reçu tous les conseils que j'avais besoin. Un merci spécial à Stephan Clermont dont j'ai apprécier son attitude, son attention ainsi que son expérience. Bravo Kolbec ????????????????

steven roy

(Translated) A beautiful cross-country gang in the Service. Pi the "mechanical" takes you for a tata. I'll tell you to change plain things still good with no wear. A big ZERO! (Original) Une belle gang de crosseur au Service. Pi les "mécanique" te prend pour un tata. Ill te dit de change plain de choses encore bon avec aucune usure. Un gros ZÉRO!

Marc Simard

Worst experience ever. D'ont ever buy anything there. Most of the people that work there have a awkward attitude and never call back. The general director George have no respect for his costumer, is really sarcastic and even have no respect for his own saleman. Avoid this place, you should go somewhere else

AnnaG

Got a car from them - they promised to throw in snow tires, Ontario safety and small paint repairs. Nothing was written down (except for the snow tires - I had a text from the sales person on that). They charged me for safety, didn't repair the paint and wouldn't honor the snow tires commitment. Offered me $200 cash instead. Their excuse was the car I got was already a good deal. Wouldn't go back again. If you buy from them make sure everything is in writing AND in the contract otherwise you can kiss your deals goodbye.

Claude Leblanc Claude Leblanc

(Translated) Good welcome (Original) Bonne acceuil

Anne Regimbald

Yves Jean

(Translated) Good service (Original) Bon service

Vicky Pimentel

(Translated) I received very good service from Guy Samson. He offers courteous, personalized and pressure-free service ... even after the sale. Always available to answer questions. Thanks Guy! (Original) J'ai reçu un très bon service avec Guy Samson. Il offre un service courtois, personnalisé et sans pression...même après la vente. Toujours disponible pour répondre aux questions. Merci Guy!

Bernie Hall

Eric Lefebvre

great service

David Bonenfant

Good service

denis hotte

(Translated) Good service, good warranty, good repair. (Original) Bon service, bonne Garantie, bien réparer.

DIANE BLONDIN

(Translated) Excellent service. (Original) Excellent service.

Chantal P

Denis Pilon

Sarah Brillinger

Great service, great deal on my used car.

Patrick Paquin

Lisa Louis

They lie too much

Sebastien Boileau

yan Régimbald

Stephane Joly

Jen Halkai

Just want to say I had a great experience with your salesperson guy . He was always professional and very knowledgable about my different options . He explained everything thoroughly and I would definitely recommend him to people that are looking to buy in the future .

Carmen Landry

Deana

I have bought 2 vehicles from Guy. I bought a Journey a year and a half ago and just bought a Ram truck this summer. We went back to Kolbec and specifically to Guy because he is a straight shooter and doesn’t push the sale. I felt comfortable and good about both my purchases. I will be going back to Guy for my trade ins. Amazing service!

Ben Simon

Sent the truck to get the bumper painted. Told the paint department to contact the service department so that they can repair the truck well the front bumper was being painted.a week goes be and the paint shop called me up to pick up the truck.I find out that paint department did not contact the service department to get the repairs done. The paint department tells me that it was up to me to make the arrangement. That is a joke because when I left the truck to get painted they told me that they would make arrangement with the service department. I understand that errors happen. But to get told that I am the one in error is an insult In the further tell the client you made a mistake and move on. I would of been let insulted. They did a great job on the front bumper.

christian brown

They lied about the engine type in the Challenger they sold me and also deceptively added an additional 4k to my financing. Repeated attempts to contact managment have failed. Two weeks later no resolution.

sylvie morin

(Translated) Exceptional service on our last purchase. This is not the first time we buy a vehicle from Kolbec. Certainly not the last one either. (Original) Service exceptionnel lors de notre dernier achat. Ce ne n'est pas la première fois que nous achetons un véhicule chez Kolbec. Certainement pas la dernière non plus.

Sylvain Gorman

Marcel Barbier Jr

My car fiair 500

estimateur ctc

good service nice employees no problems

Jean Lemieux

Denis Côté

(Translated) Major dealer in Gatineau. Expensive. (Original) Concessionnaire important à Gatineau. Dispendieux.

Benoit Laurin

Josee Allaire

Claire Brouillet

(Translated) Very good service (Original) Très bon service

Benoit Napoleon Dorval

DD fortin

(Translated) Always exemplary service. Thank you (Original) Toujours un service exemplaire. Merci

Matt Blais

Guy Corriveau

Daniel Fortier

Razvan Sabo

Francois Bellefeuille

(Translated) Excellent as usual. Thank you (Original) Excellent comme d'habitude. Merci

Robert St Jean

Jeremy

Dealer completely uninterested, very poor service. I was very clear about what I wanted and he was constantly trying to sell me something else. Never coming back.

jordan hotte

Charles Monette

(Translated) Guy and George are the best. Really a great experience and I recommend Guy Samson to everyone. Really a big thank you to the whole kolbec team (Original) Guy et george sont les meilleures. Vraiment une super expérience et je recommande guy samson a tout le monde. Vraiment un gros merci a toute l'équipe de kolbec

Marie claude Lavoie

(Translated) Always good service as well as to the auto fix thank you (Original) Toujours du bon service ainsi qu'au fix auto merci

Pierre-Luc Brisebois

(Translated) Beautiful Ram Truck, best price Gatineau / ottawa (Original) Beau Camion Ram, meilleur prix Gatineau/ottawa

retired early

CDCanada

Excellent service in both English and French.

David Philippe

(Translated) Make yourself easy enough. (Original) Rendez vous assez facile.

Simon Roy

jean charron

(Translated) Thanks for the excellent service (Original) Merci pour l excellent service

Denis Hotte

(Translated) Very nice truck (Original) Très beau camion

Barry Emmery

Great reception, experienced techs normal pricing. Be very careful they also have very nice cars for sale.

Daniel Bisson

Correct

Pawan Dilawri

Jo Rodrigo

(Translated) Terrible after-sales service! (Original) Service après vente affreuse!

kevin warden

Serge Larocque

(Translated) Good service (Original) Bon service

mark raf

Staff was great when i called but couldn't fit me in, understaffed and crazy busy. Hope i can give them more stars next time.

BreAnna Marcotte

Dave and his Co-workers in the Parts department were extremely helpful and so friendly! Merci beaucoup pour votres assistance

Claude Boutin

(Translated) Do not wait to see the red carpet under your feet, pss better and worse! (Original) N'attendez pas a voir le tapis rouge sous vos pieds, pss meilleur ni pire!

Neil Preeper

Can't say bad things about this place...can't say good things either.

Mathieu Lacroix

(Translated) my shopping experience was easy and without frustration. the after sales service is excellent. Yves Maisonneuve is very professional. (Original) mon experience d'achat a été facile et sans frustration. le service apres vente est excellent. Yves Maisonneuve est très professionel.

Richard Britt

Jason Walker

Our salesman Ahmed even though he was new :-) was very good and very friendly and willing to learn, he was very open to new ways of communicating with us such texting even on his days off and off work hours very often salesman prefer to haggle and apply unnecessary pressure when a customer is purchasing a vehicle and we feel that those days are gone now. We never felt any pressure to sign and although I must admit that the gentleman from Mtl head office as well made this a pleasant experience, all in all we would recommend Ahmed to friends and family wishing to purchase a new vehicle. I also wish we can continue this partnership in the future with Mr Dilawri the owner as a possible new sponsor for the local Football team The Gatineau Vikings :-) A+ overall Take care

sam l

Super experience purchasing a used vehicle. Very much recommend Kolbec for auto sales and service.

Mario St-pierre

Arij Doudech

(Translated) Excellent service! Thank you very much to Guy for his professionalism, his patience and for guiding us through the purchase. We are very satisfied with our new car! Arij & Wassim (Original) Excellent service! Merci beaucoup à Guy pour son professionnalisme, sa patience et pour nous avoir guidé tout au long de l'achat. Nous sommes très satisfait de notre nouvelle voiture! Arij & Wassim

joffrey louis-seize

(Translated) The reference to buy you a jeep or ram !! (Original) La référence pour vous acheter un jeep ou ram!!

marko bernier

(Translated) Thank you very much Marko (Original) Merci beaucoup Marko

Marc Potvin

Darkjon

Sandra Dumouchel

I always have great service at Kollbec

Martin Beriault

Theo Al

I purchased a 2013 bmw m3 from here and was happy with the sale up until I left the parking lot. I drove 7 hours to pick up the car and got there near the end of the day so didn’t have much time to test drive it. Once I left about 10 min of driving my low oil light came on so I stopped and put some in. Bob the sales guy knew I was coming from far away and could if at least checked the oil. After about 20 min of driving the check engine came on so the next day I get it checked out turns out it needs a o2 sensor fairly cheap about $150 so I emailed him with a picture of the code and got no response. So a week goes by and I call I tell bob the situation and he tries to tell me that I’ve been driving the car and it came on just now. I sent him proof of the light on with the mileage to show him and he said he will call me back. It’s been about 2 month and still no response from any one at the dealership every time I call they see my number and every one is busy all of a sudden. I spent 50k on a car if he called me and apologized I wouldn’t even have asked him to cover the repair just so I can avoid the hassle but instead avoided me. Again bob from sales I would avoid him as he will avoid you later my name is bashar mansoor it’s in your system, I’m sure I bought the only bmw m3 you ever had so won’t be hard to confirm every thing.

Marie-Pier Asselin

PL M

(Translated) Amazing service! (Original) Service incroyable !

E G

Terrible customer service and rude with customers! I will be buying my next vehicule somewhere else that for sure!

Yves Nkamgnia

Denis Simard

(Translated) There is very good service (Original) Il y a un très bon service

Patrick Sigouin

(Translated) Not even ready to put on winter tires when the law obliges us in 8 days. The seller makes us an offer and the sales manager cancels his humiliating offer. Very poor management. Not the seller's fault, but the sales manager's fault. Decline an offer of 41000 in cash when the total price is 42000. A real waste of time. (Original) Même pas prêt à mettre des pneux d'hiver alors que la loi nous oblige dans 8 jours. Le vendeur nous propose une offre et le directeur des ventes annulle son offre lhumiliant. Très mauvaise gestion. Pas la faute du vendeur mais du directeur des ventes. Refuse une offre de 41000 comptant alors que le prix total est 42000. Une vrai perte de temps.

Rene-Philippe Gagnon

(Translated) Excellent service from our seller Guy Samson. We bought 2 vehicles with him. The parts service made our purchasing experience exceptional with their unparalleled service. Our family recommends Kollbec! (Original) Excellent service de notre vendeur Guy Samson. Nous avons acheter 2 véhicules avec lui. Le service aux pièces a rendu notre expérience d'achat exceptionnel avec leur service hors pair. Notre famille recommande Kollbec!

Roger Kochhar

Awesome experience from the sales and service department. Thanks a lot George for taking care of us!!

Sylvain Carreau

Trevor Schuyler

Drive 1.5 hrs to purchase a used grand Cherokee. Vehicle was pristine. Service was excellent. Took our Jeep on trade. Very fair price. Would definitely recommend this dealership. Thank you Guy, Lucille and Service manager Mark I believe. Apologies if that’s wrong. They honoured all commitments made on the phone. Well done.

sophie mongobert

Michel Laurent Courroux

Alexandrine Poulin

(Translated) Ordinary service on site. Once at home I was called back to get good prices. Never bought there though (Original) Service ordinaire sur place. Une fois a la maison je me suis fais rappeler pour avoir des bons prix. Jamais achetée à cet endroit par contre

je cl

The service manager needs to get a clue before quoting customer. The service department tried to charge me for something that was 100 percent under warranty. Be careful if you bring your vehicle to the place.

Daniel Philippe

Myriam Massé

LINE RICHARD

RussianBot [Lvl 9001]

(Translated) Ignorants (Original) Des ignorants

Denis Martin

(Translated) Very good service from my seller Marco, after several tests I finally managed to buy my Jeep Cherooke ... (Original) Très bon service de mon vendeur Marco , après plusieurs essai j'ai finalement réussi à acheter mon Jeep Cherooke...

Rachel Larin

Rui Manuel Neves

(Translated) Very good service, thank you to George's team (Original) Très bon service, merci à l'équipe de Georges

RemasterClear andre

2015 caravan full garanty. have to pay road test.need to pay galiper checking and greasing because of rust need to pay for galiper change not impress yet please stay away from caravan,,,they are not that good anymore..like jeep I guess! non pas impressionné la

G D L

Gabriel Comtois

Denise Patry

(Translated) Outstanding service from Stéphane at the service counter. Very professional, friendly and customer oriented. Exceptional service from Stéphane at the service counter. Very professional, friendly and puts the customer first (Original) Outstanding service from Stéphane at the service counter. Very professional, friendly and customer oriented. Service exceptionnel de la part de Stéphane au comptoir de service. Très professionel, amical et met le client en priorité

Business Hours of Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat in Gatineau

SUNDAY
CLOSED
MONDAY
7:30AM TO 6PM
TUESDAY
7:30AM TO 6PM
WEDNESDAY
7:30AM TO 6PM
THURSDAY
7:30AM TO 6PM
FRIDAY
7:30AM TO 6PM
SATURDAY
10AM TO 4PM

PHONE & WEBPAGE

Kollbec Gatineau Jeep RAM Dodge Chrysler Fiat en Gatineau
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