Here you will see all the feddbacks of people like you who consumed the services and products of Hull Hyundai (Car Concessionaire) around Gatineau territory (Canada).
To this day this business receives a rating of 4.2 over 5 and this score has been calculated on 127 reviews.
As you can read, the average score it has is really high, and it's based on a large number of reviews, so we can say that the valuation is very accurate. If people have bothered to evaluate when they are satisfied, is that it works.
You know that we do not usually bother to write opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire is classified in the category of Hyundai dealer.
(Translated) Courteous and prompt service. I was able to call in the morning for a test drive within an hour. I wasn't planning on buying that day but the combination of driving, courteous service and their willingness to negotiate led me to go out a few hours later with the purchase of a new car. The buying process was straightforward and everyone from sales, to finance managers, to service was very freindly. We have excellent experience. (Original) Service courtois et rapide. J’ai pu appeler le matin pour un essai conduite dans l’heure qui suivait. Je ne comptais pas acheter ce jour-là mais la combinaison de la conduite, le service courtois et leur désir de négocier m’a porter à sortir quelques heures plus tard avec l’achat d’une nouvelle voiture. Le processus d’achat était simple et tout le personnel, de la vente, aux directeurs des finances, au service ont été très symphatiques. On excellente expérience.
(Translated) This place is an ideal place for customer service for the cleanliness of the premises and for its sales services. Not only do we feel very strongly that the interest of the customer is the priority for them not only before the sale but also during and after which ensures to his customers the great possibility of coming back with them in the future. In addition there is no manipulation of numbers or verbal offers that seems to make sense but is only for us to extort money, on the contrary the staff of hull hyundai is there for us and s' they are able to save us by informing us of their insurance program or by making sure to help us in our financing, they will do it. Thumbs up for their great professionalism for their great courtesy and kindness. Thanks especially to Ian and Maude :) (Original) Cet endroit est un endroit idéal pour le service à la clientèle pour la propreté des lieux et pour ses services de ventes. Non seulement nous sentons très bien que l'intérêt du client est la priorité pour eux pas seulement avant la vente mais également pendant et après ce qui assure à ses clients la grande possibilité de revenir avec eux dans le futur. De plus il n'y a pas de manipulation de chiffres ou des offres verbale qui semble faire du sens mais qui n'est là que pour nous extorquer de l'argent, au contraire le personnel de hull hyundai est là pour nous et s'ils sont capables de nous en faire sauver en nous s'informant de leur programme d'assurance ou en s'assurant de nous aider dans nos démarches de financement, ils vont le faire. Thumbs up pour leur très grand professionnalisme pour leur grande courtoisie et leur grande gentillesse. Merci particulièrement à Ian et Maude :)
Just bought a car here. I had a great service with Mario Gingras as my seller and Aref Mlayeh in finance. Both paid great attention to my needs and wants for the car/payment. They made buying my car a easy and quick transaction. The delivery was very fast as well. 100% recommend.
awesome ,and professional sales team, great service too highly recommend, max is the best
(Translated) Not found what I was looking for (Original) Pas trouvé ce que je cherchais
(Translated) I went to Hull Hyundai to rent a car. My salesperson was very attentive, the finance manager as well as the delivery agent provided me with excellent products and advice. I am very satisfied with the service I received and I recommend Hull Hyundai without hesitation. (Original) J’ai été chez Hull Hyundai pour me louer une voiture. Mon vendeur était très attentif, le directeur des finances ainsi que l’agent de livraison m’ont offert d’excellent produits et conseils. Je suis très satisfaite des services que j’ai reçu et je recommande Hull Hyundai sans hésitation.
(Translated) Excellent service from Mr. Mario Gingras, Mr. Gingras was very courteous and very attentive to my needs, but unfortunately, because of the delays too long to get an electric car, which is beyond his control, i opted for a competitor who had the cars in inventory. Thanks again Mr. Gingras (Original) Excellent service de la part de M.Mario Gingras, M.Gingras a été très courtois et très attentif à mes besoins, mais malheureusement, à cause des délais trop longs pour se procurer une voiture électrique, ce qui est hors de son contrôle, j'ai opté pour un compétiteur qui avait les voitures en inventaire. Merci encore M.Gingras
(Translated) Go see Troy, best boy frl frl. (Original) Aller voir Troy, best boy frl frl.
Sold me a used car that needed a lot of work...some things that should have not passed a safty check.
(Translated) I really enjoyed my experience with Samantha, she is a good saleswoman with great qualities. She listens well, she is ready to do anything to help me. I recommend that you do business with her. Thank you again to Samantha for being patient. (Original) J'ai bien aimé mon expérience avec Samantha, c est une bonne vendeuse avec des belles qualités. Elle a une bonne écoute ,elle est prête à tout pour m'aider. Je vous recommande de faire affaire avec elle. Encore merci à Samantha d'être patiente.
(Translated) Exceptional service from Mario Gingras! I'm at 3 vehicles bought thanks to his skills! Congratulations! (Original) Service exceptionnel de Mario Gingras ! J’en suis à 3 véhicules achetés grâce à ses compétences ! Félicitations!
(Translated) Very good service, kind, kind, thank you. A huge thank you to Mélanie B for the answers to the questions and your kindness. (Original) Très bon service, aimable, gentil, merci à vous. Un énorme merci à Mélanie B pour les réponses aux questions et ta gentillesse.
Terrible organization and service. Had called to book an appointment for my vehicle on April 6th and was told that my appointment was scheduled for today April 13th. Went to drop my vehicle off this morning and was told no appointment was on my file and I'd have to wait another 3 weeks to get an appointment. Much better service at any other garage, time to support local and small businesses
(Translated) Excellent service !!! Nice approach Robbie Jessica Vinko took good care of me I felt privileged I recommend Hyundai to you (Original) Excellent service !!! Belle approche Robbie Jessica Vinko se sont bien occupé de moi Je me suis sentie privilégiée je vous recommande Hyundai
(Translated) I really enjoyed Hedi's service. Thank you (Original) J'ai vraiment apprécié le service d'Hedi. Merci
I recent;y bought a new car and since the beginning I had issues with my car and it went through service multiple times and still nothing is fixed. The sales rep are very vague about numbers and you get everything right before signing the contract which is absolutely a nightmare process. I don't recommend this dealership!
(Translated) Exemplary service from the entire Hull Hyundai team !! (Original) Un service exemplaire de toute l'équipe de Hull Hyundai !!
Great experience, The service is excellent ????
(Translated) Hello my name c max and I bought a tank today and my service was satisfactory and professional. I thank Felix for selling me a hyundai I love my new crate (Original) Bonjour mon nom c max et je acheté un char aujourd'hui et mon service était satisfaisant et professionnel. je remerci Félix pour m'avoir vendu un hyundai Je l'adore ma nouvelle caisse
(Translated) Thank you very much for your service ????????Sandra (Original) Merci beaucoup pour votre service ????????Sandra
(Translated) Very poor after-sales service. No respect for customers. Bad experience with technical service (Pierre Brousseau). Go elsewhere please !! (Original) Très mauvais service après vente. Aucun respect pour les clients. Mauvaise expérience avec service technique (Pierre Brousseau). Aller ailleurs svp!!
(Translated) Exceptional and fast service, great information and answers to all my questions! (Original) Service exceptionnel et rapide, bonnes informations et des réponses à toutes mes questions!
(Translated) Competent and professional welcome by the salesperson Mario - very good knowledge of the products and helped us to make a choice according to our needs and our budget, without pressure. Once the contract was signed, the takeover by Steve, the sales manager, was equally professional with the transition from salesperson to manager flawlessly. Steve explained the financing plan, extended warranty and retail contract to us and answered all of our questions with skill and patience. No surprises, therefore, on the day of delivery of the vehicle by Maude, sales secretary, who reviewed all the details of the contract, financing and then the functionality of the vehicle. Dynamic and competent teamwork. (Original) Accueil compétant et professionnel par le vendeur Mario - très bonnes connaissances des produits et nous a aidé à faire un choix selon nos besoins et notre budget, sans pression. Une fois le contrat signée, la prise en charge par Steve, le directeur commercial, était tout aussi professionnel avec la transition du vendeur au directeur sans failles. Steve nous a expliqué le plan de financement, la garantie prolongée et le contrat de vente en détail et a répondu à toutes nos questions avec compétence et patience. Aucune surprise donc le jour de la livraison du véhicule par Maude, secrétaire aux ventes, qui a revu tous les détails du contrat, du financement et ensuite la fonctionnalité du véhicule. Un travail d'équipe dynamique et compétent.
We test the palisade
(Translated) It is the only dealer who has managed to find a slightly rarer mag. Thanks to Clément for his speed, efficiency and good service! (Original) C'est le seul concessionaire qui a réussi à trouver un mag un peu plus rare. Merci à Clément pour sa rapidité, son efficacité et son bon service!
I received awesome after sale service 8 months after buying my new vehicle at Hull Hyundai when I had a warranty item to get fixed. The service while buying my vehicle was also excellent. Very accommodating, professional and friendly.
Thank you for all the quick professional experience by Michel, Jessica and Vinko for walking me smoothly through this process.
I wanted to buy a car, but apparently I'm not welcome to join their growing family of satisfied customers.
Very good dealership. Very good service! Samuel, Marcilino, and Vinko are the best!
(Translated) Excellent overall service. Especially Samuel in sales, Jessica in finance and Vinko in delivery. I will go back there without fail. (Original) Excellent service globale. Spécialement Samuel aux ventes, Jessica aux finances et Vinko à la livraison. Je vais y retourner sans faute.
This a very clean dealership. Hyundai employees can assist and guide you in French and english. People are friendly, I did not feel any of the car sales pressures associated with dealing with a, er, dealership. The presentation room has a wide variety of models offered that you can try. They also have a waiting area, free WiFi and free coffee. Of note, I didn't buy a car, or had to deal with the parts and services departments like some previous reviewers. I did read the good, and bad and can't comment on waiting times, and specific dealings with mentioned individuals. The lady (Valerie?) at the reception was engaging and positive, even if she 'knew nothing about cars', as she put it ;). Cheers
I bought a used car there and a piece of panel that hides the inside of the trunk so that we cannot see through the rear window was missing. I realized that when I arrived home with my car. This is a standard piece that comes with the car and when I called them, the manager said that since it's not a security issue, they will not do anything about it. We're talking about a 3 years old car that cost more than a lot of their new cars. I had an overall bad experience buying a used car there. Whether it's when you buy or after you bought the car, the managers in the used department are rude, only Mélanie the sales lady was friendly.
(Translated) Excellent service with Mario Gingras ???? A big thank you (Original) Excellent service avec Mario Gingras ???? Un gros merci
(Translated) Super good service by Glenn Maturin. I recommend asking for it. …
Excellent service throughout, from arrival to leaving. Strongly recommend to everyone.
I bought my first car at Hyundai in Hull in May and absolutely love it. They offer great service and are super friendly. Thank you Bruno for helping me find my beautiful 2021 Elantra :)
(Translated) Seller: Mario Gingras at Hulll Hyundai We visited the aforementioned seller to purchase a vehicle from Hyundai. Mr. Mario is a friendly person, warm, competent and very experienced in the sale of a vehicle. He is professional, warm and explains very well all the terms surrounding the purchase or rental of a vehicle. He offered us a test of a vehicle in the first 20 minutes of our meeting and gives us all the details relevant to the vehicle and also all the information surrounding the sale or lease. We do not feel any undue pressure and he knows how to answer all our questions or concerns. He wants to be reassuring and attentive to the customer. Thank you sincere for a meeting of quality and pleasant. Easily five stars for all of his work. We highly recommend this young sales professional. Michel Couture (Original) Vendeur : Mario Gingras chez Hulll Hyundai Nous avons rendu visite au vendeur précité afin de procéder à l'achat d'un véhicule chez Hyundai. Monsieur Mario est une personne aimable, chaleureuse, compétente et très expérimentée en ce qui concerne la vente d'un véhicule. Il est professionnel, chaleureux et explique très bien toutes les modalités entourant l'achat ou la location d'un véhicule. Il nous a offert l'essai d'un véhicule dans les 20 premières minutes de notre rencontre et nous donne tous les détails pertinents au véhicule et aussi tous les renseignements entourant la vente ou la location. Nous ne sentons aucune pression indue et il sait bien répondre à toutes nos questions ou préoccupations. Il se veut rassurant et à l'écoute du client. Merci sincère pour une rencontre de qualité et agréable. Facilement cinq étoiles pour l'ensemble de son travail. Nous recommandons grandement ce jeune professionnel de la vente. Michel Couture
I just bought a second car from them. I received great service from the salesman and the sales manager on both occasions. I'm also very happy with the after-sales service from my first purchase. I anticipate the same this time also. …
Good service
(Translated) Simply best service in the region at Hull Hyundai my salesperson was Robbie El-Sayegh. Thank you to the whole team, I am very satisfied. (Original) Tout simplement meilleur service dans région chez Hull Hyundai mon vendeur étais Robbie El-Sayegh. Merci a toute l' équipe je suis très satisfait.
Bon service
(Translated) Worst customer service I've seen in my life, sincerely! they made us wait 1.5 hours before '' find the sector '' for the refund of the deposit, while the saleswoman and the director went to get energy drinks and smoked cigarettes in front of us .... it was really n anything? it's more than that but the story is too long. (Original) Pire service à la clientèle que j'ai vue de toute ma vie, sincèrement! ils nous ont faite attendre 1.5h avant de ''trouver la filière'' pour le remboursement du dépot, pendant que la vendeuse et le directeur allais se chercher des boissons énergisante et fumé des cigarettes devant nous.... c'étais vraiment n'importe quoi?? c'est plus que ca mais l'histoire est trop longue.
Terrible staff in the garage. My one year old car had a recall for the hatch door, they replaced it, left the old glass on my back seat and forgot to plug in the wires for the defrost. Had to go back of course. Then door to the gas tank did not open, again I went and apparently they fixed it. Today at gas station and the door does not open. I was starting to show some frustration to the lack of responsibility but they could not care less. Now going to another dealer!
(Translated) Oil change done and welcome, free coffee, nice waiting room, thank you (Original) Changement d huile faite et bon acceuille offre du cafee gratuit a volonter belle salle d attente merci
(Translated) Excellent service from Karine Normandeau. She is always attentive to her customers and concerned about their satisfaction. Thank you so much! :) …
(Translated) Very good performance from hull Hyundai with very good prices, always ask for Félix (listening to these customers), who will always give you a very good deal that will be within your budget. thanks again (Original) Très bonne prestation de hull Hyundai avec de très bon prix, demander toujours Félix (a l’écoute de ces clients), qui vous donnera toujours un très bon deal qui sera à votre budget. Merci encore
Staff is amazing! bought a 2016 used car from Glenn and he was more than helpful. We walked in on a Tuesday and had our car by the Friday with an amazing deal. I'm a sales manager and I would highly recommend Hull Hyundai to anyone.
We bought a 2015 car with this company. We had to chase after our buyer to obtain a date to come pick up our car. He wouldn't return our calls or messages. To make matters worse, TWO DAYS after picking up the car that was supposedly inspected, the battery flat out dies on us. How can a car that was supposedly worked on two days ago break down within the 2nd day of ownership?! Extremely poor service
Do not buy a car here if you value your safety and your wallet. N'achetez pas une voiture ici si vous aimez vous sentir en sécurité et que vous voulez sauver votre argent! (C'est trop long de tout traduire mais ça vaut la peine de lire mon experience avant d'acheter.) I bought a Hyundai Elantra Touring 2011. It's a good car but I've had no end of bad experiences with this dealership. The people themselves are courteous but I've never experienced poor service like this before with Honda or Mazda with whom I've had my previous cars. Here's what happened: 1) Seasonal tire change: they forgot to tighten the bolts! The sound of the loose tires was very loud and I thought the tires were going to fall off. 2) I was driving down highway 5 in Chelsea when all of a sudden the sunroof exploded into pieces. I managed to pull over and thankfully there were no other vehicles in sight or it could have caused an accident. I was covered in glass and thankfully my child wasn't in the car. There was no impact, no explanation and upon research I discovered that this has happened to other vehicle owners before! Hyundai would not fix it or take responsibility for it. I had to pay to have the sunroof repaired and it doesn't open or close properly now. 3) Another seasonal tire change. This time, when I picked my car up it had a large crack across the front windshield that was most definitely not there when I dropped it off. They will not take responsibility for it and they handed me an estimate to replace it for $1000!!! 4) The next day, I heard a large clunking noise and had to pull over, afraid that something dangerous had broken. I had an independent mechanic have a look at the car and he explained that the front driver's side tire had not been tightened - AGAIN! 5) I also asked the mechanic to inspect the car for repairs and he came back with a $400 estimate for the brakes compared to the almost $2,000 estimate I was given for repairs to be made by Hyundai. Needless to say, go elsewhere!
(Translated) Super service. Thank you to the seller Reda who saved us a lot of problems I recommend it. (Original) Super service. Merci au vendeur Reda qui nous a sauver bien des problèmes Je vous le recommande.
Bought a new 2021 Kona got a very good deal. Sales Rep.Mario Gingras did a great job. Overall a very pleasant experience.
(Translated) Our return from long term rental was a painful experience, we just wanted to buy our vehicle but the guy (Robin Young) who takes care of this treated us with an arrogance and condescension never seen elsewhere, we were taken hostage because we had no choice but to do business with him. The last 5 years of service have been excellent, but the finish leaves us with a bitter and unpleasant taste, an insult to the loyal customers that we were! (Original) Notre retour de location à long terme fut une pénible expérience, nous voulions simplement racheter notre véhicule mais le gars (Robin Young) qui s'occupe de cela nous a traité avec une arrogance et condescendance jamais vu ailleurs, on était pris en otage car on avait pas le choix de faire affaire avec lui. Les 5 dernières années de service furent quand a elles excellentes mais la finale nous laisse un goût amer et désagréable, une insulte pour de fidèles clients que nous étions!
(Translated) Good service everything was simple (Original) Bon services toute a été simple
(Translated) Bad experience, I wanted to cancel an order for a used car, the CFO treated me like a criminal he wanted to hear nothing, he told me your not the right to cancel we'll call our lawyer and we I'll send you a bet in court, knowing that I have nothing to sign with them, and article 23 and 24 of the consumer right gives me the right to cancel. in short I am shocked by this experience, I will never recommend this branch. (Original) Mauvaise experience, je voulait annuler un commande d'une voiture d'occasion , le directeur financier m'a traiter comme un criminel il voulait rien entendre, il m'a dit ta pas le droit d'annuler on va appeler notre avocat et on va t'envoyer une mise em demeure suivi par la justice, sachant que j'ai rien signer avec eux, et l'article 23 et 24 du droit du consommateur me donne le droit d'annuler. bref je suis choque de cette experience, je recommanderai jamais ce succursale .
Friendly customer service, you get Hyundai certified mechanics, and there are promotional packages and gifts when you use their maintenance services. …
If your thinking about purchasing a vehicle go see Glenn hands down!He's amazing and goes that extra mile to ensure your taken care of. He is extremely knowledgeable and made it his mission to make sure my car was the right fit for my lifestyle! Thank you so much Glenn for your phenomenal service! This was a great experience and I look forward to dealing with you for all my future needs.
Robin was a great help when choosing my car! I will definitely be back next time I’m looking for a vehicle.
(Translated) Very bad service, I got an appointment and then they told me the repair should be done. Subsequently, they made me wait for 1 hour in the waiting room. No one came to pick me up and I had to ask an attendant to find out what was going on with my file, because the person in charge of me had left for dinner. I finally spoke to another person in the service to be told in the end that it is not fixable. When I got home, my insurance told me that Hyundai should have suggested to me to replace the part or to suggest a repairer, but that it was only after this that they contacted the insurance companies. (Original) Très mauvais service, j'ai eu un rendez-vous et puis ils m'ont dit que la réparation devrait se faire. Par la suite, ils m'ont fait attendre pendant 1 heure dans la salle d'attente. Personne n'est venue me chercher et j'ai dû demander à un préposer pour savoir ce qui se passe avec mon dossier, car la personne qui se chargeait de moi était partie diner. J'ai finalement parlé à une autre personne du service pour me faire dire au final que ce n'est pas réparable. Rendu chez moi, mes assurances me mentionnent que Hyundai aurait dû me suggérer de faire le remplacement de la pièce ou bien de suggérer un réparateur, mais que c'est eut qui sont sencé de communiqué avec les assurances.
(Translated) Excellent from start to finish of the transaction .... Professional and courteous staff (Original) Excellent du début à la fin de la transaction.... Personnel professionnel et courtois
(Translated) My spouse and I went to buy a new vehicle and were served by Luc Sales Manager. Luc offered us impeccable and professional service. I even suggested to my brother and his wife, who is looking for a new vehicle, to go and do business with Luc at Hull Hyundai. Thank you Luc and all the beautiful team! (Original) Mon conjoint et moi sommes allés acheter un nouveau véhicule et avons été servis par le directeur des ventes Luc. Luc nous a offert un service impeccable et professionnel. J'ai même suggéré à mon frère et sa femme, qui se cherche un nouveau véhicule, d'aller faire affaire avec Luc chez Hull Hyundai. Merci Luc et à toute la belle équipe !
(Translated) Excellent service, 100% professional !!! ???? (Original) Excellent service, 100% professionnel !!!????
Alex at the service desk is very helpful. I had an issue with my brand new Kona where the engine needed to be replaced. He improved my overall experience during this frustrating process and has great customer service skills. He explained the problem and the solution to me in terms that I can understand (being a non-technical car person lol) and all timelines were met/exceeded. Alex seems to be a great asset to the team and his assistance was appreciated. All further visits to this dealership for servicing will be made with him.
(Translated) Super satisfied, from start to finish. Everyone is very warm and caring! I highly recommend! (Original) Super satisfaite, du début jusqu’à la fin. Tout le monde est très chaleureux et au petit soin! Je recommande fortement!
(Translated) I had a very good experience and above all a very nice service at this place. Especially thanks to the help of the agent Hedi Rasouli who really helped us !! Hat! Despite the price of the purchase that we really had to negotiate to get what we wanted, but it helped us get what we wanted! (Original) J’ai eu une très belle expérience et surtout un très beau service à cet endroit. Particulièrement grâce à l’aide de l’agent Hedi Rasouli qui nous a vraiment aidé!! Chapeau! Malgré le prix de l’achat qu’il fallait vraiment négocier pour obtenir ce qu’on voulait, mais il nous a aidé à obtenir ce qu’on voulait!
(Translated) Very nice experience at Hull Hyundai! Many thanks to Hedi Rasouli, sales representative! Professional, friendly and attentive. I highly recommend. (Original) Très belle expérience chez Hull Hyundai ! Un grand merci à Hedi Rasouli, représentant des ventes ! Professionnel, sympathique et attentif. Je recommande chaudement.
"I brought my car here for an oil change and got a call from them telling me I had to fix many things. 1- back breaks $436.27 2- front breaks $567.06 3- a broken oil pressure switch $499.27 4- Reseal timing cover $1066.80 5- Table Gauche $223.33 Imagine my surprise! 1st issue (Breaks): I told them that I had just changed the back breaks two years ago so it was crazy they needed changing already, but to go ahead with the front breaks. When I saw the parts, I notices the rotors where perfect and the break pads still had some width in them. 2nd issue (Oil pressure switch): I told them I had just changed the oil pressure switch less then a year ago so it should be under the warranty. They quickly told me that I had to go back to the original Hyundai dealership that had changed it. so I did, but when they inspected my car, they said there was no leak!. imagine my surprise. If I would not have had that warranty, I would had say "yes change it", and they would had charged for nothing. I would had paid them $499.27 for nothing!. I wonder how many other things they are doing that go unnoticed by people. Did I do the rest of the suggested things on their list? No, I will take it to an independent mechanic and see if there are actual issues with my car of if its just them saying so. "
(Translated) I have met Robbie twice, served me without pressure and he took the time to explain everything to me about different models. Can't wait to receive my Santa Fe! (Original) J’ai rencontré Robbie à deux reprises, m’a servi sans pression et il prenait le temps de tout m’expliquer les details sur different modèles. Bien hâte de recevoir mon Santa Fe!
Bad experience. The service department cannot understand any English. When he heard I was speaking English, he hanged up. Lol…
Loved my experience buying the brand new car here. Hedi was an excellent salesman who gave me the time to make my decision - very chilled and no pressure tactics. Really appreciated that. …
(Translated) Efficient and personalized customer service, offered by a caring team. (Original) Un service à la clientèle efficace et personnalisé, offert par une équipe attentionnée.
(Translated) A seller in another category of authentic listening with whom I am a great transaction thank you for everything Mario Gingras (Original) Un Vendeur dans un autre catégorie à l’écoute authentique avec qui j’ai fais une excellente transaction merci Mario Gingras pour tout
(Translated) Home hyper friendly by the agents at the reception ... Very good interest rates and good cars in general. And when the seller too friendly to my taste asks me 15 minutes before the closing "The big, there, that you miss you to conclude note deal injordui, we could conclude that tomorrow, tomorrow will be p'têtre too late" ! Ahah! The classic ! Uh, we're talking about 35K ... no big oil change! ;) (Original) Accueil hyper sympathique par les agentes à l'accueil ... Très bon taux d'intérêt et bonnes voitures en général. Et quand le vendeur trop sympathique à mon goût me demande 15 minutes avant la fermeture "L'grand, là, qu'esse ki te manq pour conclure note deal aujordui, on pourrait conclure ça aujordui, demain y sera p'têtre trop tard" ! Ahah ! Le classique ! Euh, on parle de 35K ... pas d'un changement d'huile l'grand ! ;)
Robin was very helpful when it came time to purchase a new car. Great service ! A+
Efficient, quick and friendly service. Mario Gingras helped me set up my lease. Super nice guy. Do your research, go in prepared and you’ll enjoy the process.
(Translated) Super good service !! Thanks to Mario Gingras, outstanding seller! 3rd car bought from him !! (Original) Super bon service!! Merci à Mario Gingras, vendeur hors pair! 3e auto achetée de lui!!
Helpful staff.
A Tuscan 2020 was purchased on December 9 2020, the delivery “coordinator” was vague, rude and negligent. Was so rushed to get a signature that didn’t care about the bad customer service. This is awful, I am surprised this dealer still open for business. Even the guy from financies focused on “rebate” rather than fully explaining how things work. They just wanted again my signature and out of here. No extra perks for an expensive car, nothing but awful customer service. Never going back not even for an oil change. We even felt treated different because we didn’t speak French.
(Translated) I finally did not buy there because no crush but I received excellent advice from Mario Gingras. (Original) Je n’ai finalement pas acheter là car pas de coup de cœur mais j’ai reçu d’excellents conseils de la part de Mario Gingras.
(Translated) I went there for a few laps and the reception was always professional, despite the fact that they knew that I was only in "prospecting" mode. It is clear that when I am ready to buy I will go back. (Original) J'y suis allé faire quelques tours et l'accueil a toujours été professionnel, et ce, malgré qu'ils savaient que je n'étais qu'en mode "prospection". C'est clair que lorsque je serai prêt à acheter je vais y retourner.
Service is fantastic if you ask for Pierre Brousseau.
(Translated) Super good sales service, after sale and advice, I highly recommend Mario Gingras from Hull Hunday, his professionalism and his joy in serving is felt, do not miss your chance !! (Original) Super bon service vente, apres vente et conseil, je vous recommande fortement Mario Gingras de chez Hull hunday, son professionnalisme et sa joie de servire se fait sentir, ne manquez pas votre chance!!
(Translated) Superb experience for the purchase of our new vehicle. Thanks to Michel and Vinko for your expertise and professionalism. (Original) Superbe experience pour l’achat de notre nouveau véhicule. Merci à Michel et à Vinko pour votre expertise et professionnalisme.
I would like to express my satisfaction from the service provided from a stand out employee. My husband and I arrived on your lot by mistake as we were wanting to go to a different dealership and arrived at yours. As we were browsing your used car inventory, Maxim Meunier approached us inquiring if we needed help with anything. We told him exactly what we were looking for and that's EXACTLY what he showed us. There is nothing more frustrating when you tell a salesperson what you want for a vehicle and he/she shows you everything and anything just to make a sale. My husband informed me that Maxim answered most questions on the spot and as for questions he was not sure about, he did inform himself and then passed on the information to us. When Maxim invited us into the office to discuss numbers, he made it simple and easy to understand. While discussing, my husband received a phone call from his mother and as they were speaking, his mother told him that that was were she bought her used vehicle and that that's the same sale representative that sold her her car. Evidently he was just as professional, courteous and helpful with that sale as with this one. Again, I would like to acknowledge that Maxim Meunier is an excellent employee and should be recognized by his superiors to be used as a model for other employees. He represents your dealership with great pride and professionalism. Thank you for your time.
(Translated) Best Hyundai dealership in the region by far! A dynamic team listens to the needs of the client. Thank you Samuel my seller I recommend it. (Original) Meilleur concessionaire Hyundai dans la région et de loin ! Une équipe dynamique a l'écoute des besoins du client. Merci a Samuel mon vendeur je le recommande.
(Translated) Welcoming service. Nice renovations. (Original) Service accueillant. Belle rénovations.
Great deal from Glenn Mathurin and great business in general
(Translated) Professional and courteous staff. (Original) Personnel professionnel et courtois.
(Translated) I went to Hyundai Hull to buy myself a Kona preferred 2021. I negotiated my prices and Luc Depelteau gave me the best price on 3 different dealerships. I had made a deposit of $ 500 to keep the offer and the car in reserve until I signed the official contract. I was supposed to take possession of the vehicle on June 21 at 11:00 am, but unfortunately I had to cancel the transaction for personal reasons. I contacted Luc the same morning and he called me back to tell me that everything was fine and only had to make sure that no preparation had been done on the vehicle before taking possession to reimburse me for my $ 500. Luc was really understandable about my situation and reimbursed my deposit without worry. I am considering buying a vehicle from Hyundai Hull when the time comes. Despite the opinions that say otherwise, if the cancellation is logical and realistic, Hyundai Hull reimburses without hassle. (Original) J'ai été au Hyundai Hull pour m'acheter un Kona preferred 2021. J'ai negocié mes prix et Luc Depelteau m'a accordé le meilleur prix sur 3 differents concessionaires. J'avais fais un dépot de 500$ pour garder l'offre et la voiture en reserve jusqu'a ce que je signe le contrat officiel. Je devais prendre possession du véhicule le 21 juin a 11h00, mais malheureusement j'ai eu a annuler la transaction pour des raisons personnels. J'ai contacté Luc le matin meme et il m'a rappelé pour me dire que tout était beau et devais seulement s'assurer qu'aucune preparation avait été fait sur le véhicule avant la prise de possession pour me rembourser mon 500$. Luc a été vraiment comprehensible face a ma situation et ma remboursé mon dépot sans soucis. J'envisage acheter un vehicule chez Hyundai Hull une fois le temps venu. Malgré les avis qui disent autrement, si l'annulation est logique et réaliste Hyundai Hull rembourse sans tracas.
(Translated) We had an impeccable service from Mario Gingras with the help of Francesca Courtemanche. Thanks to Mario, we bought our third car from Hyundai. (Original) Nous avons eu un service impecable de Mario Gingras avec l'aide de Francesca Courtemanche. Grâce à Mario, nous avons acheté notre troisième voiture chez Hyundai.
(Translated) Very good service (Original) Très bon service
Good customer service where you are treated as a person not a number!!
(Translated) Thank you for the excellent service and also for offering me the Tucson. I absolutely love this car. (Original) Merci pour l'excellent service et aussi pour m'avoir proposé le Tucson. J'adore énormément cette voiture.
Franceska and Vinko were friendly, helpful, and efficient, and covid-safe. Love my new EV Kona, 5 stars all around.
(Translated) Great customer service, which was not the case in Gatineau! I was really impressed by the kindness and support I received. Although I am not an expert in the car, we took the time to explain myself. I love my hyundai …
I had a great experience at this place. Very pleased with Samantha hooking me up with a beautiful Elantra. Also a big huge thank you to Jessica in financing for all her help. Definitely recommend this business
Not at all happy with the service very poor service
best service and quality of the car, i own a santafe limited edition three years without any problem. I own another one in hong kong since 1995. and own elantra frist generation in Macau since 1990. best choice
(Translated) First time at this dealer. I was well served. They find the problem on my vehicle immediately. And fix the same day. I really appreciated (Original) Première fois à ce concessionnaire. J'ai été bien servie. Ils ont trouver le problème sur mon véhicule immédiatement. Et réparer la même journée. J'ai vraiment apprécié
Dont know what they are doing! Worst dealership I ever dealt with! So expensive and very poor quality service!
(Translated) Worst customer service. Dishonest sales staff because the only goal is to sell you anything regardless of your needs and budget. Threats from the sales manager and CFO because you decide to decline the offer and claim the $ 500 deposit. To recover my $ 500, I sent a formal notice that was never answered, and I had to file a complaint with the Small Claims Court for management to agree to reimburse me for this deposit. Really sad for a company of this caliber. (Original) Pire service à la clientèle. Personnel de ventes malhonnête car le seul objectif est de te vendre n'importe quoi sans tenir compte de tes besoins et budget. Menaces du directeur des ventes et directeur financier parce que tu décides de décliner l'offre et réclamer les 500 $ de dépot. Pour recouvrer mes 500 $, j'ai envoyé une mise en demeure qui n'a jamais recu de réponse et, il a fallu que je porte plainte à la Cour des petites créances pour que la direction accepte de me rembourser ce dépot. Vraiment triste pour une compagnie de ce calibre.
Hull Hyundai staff were amazing. Walked in and left with my car the same day. Max and Luke were amazing and I would definitely recommend this place. They made the whole buying process smooth from beginning to end. Thank you!!
(Translated) What a great experience !! From A to Z, the professionals (Samantha and Luc in sales, as well as Jessica and Vinko in financial services) at Hull Hyundai helped me find the perfect car in exchange for my truck. I am very satisfied with their skills, positive attitudes and the speed of service. A big thank you! (Original) Quelle belle expérience!! De A à Z, les professionnels (Samantha et Luc au ventes, ainsi que Jessica et Vinko aux services financiers) chez Hull Hyundai m'ont aidés à trouver la voiture parfaite en échange de mon camion. Je suis très satisfait de leur aptitudes, attitudes positives et de la rapidité du service. Un gros merci!
(Translated) Very disappointed with the service for a first purchase of a 2017 elantra limited in December 2018, a new car that does not start because the battery is finished, I left the garage without examining the car ...... small problem which caused me a lot of worries, a tow truck which came twice to start my car ... I gave my 2010 accent which has always started. Very disappointed, I should have read the reviews before buying! (Original) Très déçu du service pour un premier achat d'une elantra limitée 2017 en décembre 2018, une voiture neuve qui ne démarre pas car la batterie est finie, j'ai quittée le garage sans examen de la voiture...... petit problème qui m'a causée bien des soucis, une dépanneuse qui est venue 2 fois pour faire démarrer ma voiture...j'ai donné mon accent 2010 qui a toujours démarré. Très déçu, j'aurais du lire les avis avant d'acheter !
Excellent service. Mr Pierre in the service department was courteous and professional.
(Translated) Good experience, pleasant and professional people! Thanks to Hull Hyundai for our new purchase! (Original) Bonne expérience, des personnes agréables et professionnel! Merci à Hull Hyundai pour notre nouvel achat !
I recommend this dealership for your next purchase. They were thorough and knew what they were selling. All questions were taken well and from an honest point of view. They care about their clients here.
(Translated) Excellent service for years for me! See Sales Manager Luc Depelteau directly! A chic guy who will work with you to get the best price for your new Hyundai! (Original) Excellent service d’entretien depuis des années pour moi! Voyez directement le Directeur des ventes Luc Depelteau! Un chic type qui s’aura travailler avec vous afin d’obtenir le meilleur prix pour votre nouvelle Hyundai!
(Translated) Thank you Luc for the good price you gave me (Original) Merci Luc pour le bon prix que tu ma donner
(Translated) Great service every step of the way. The salesman Mario is super attentive to our needs, Marcillino to finances as well as Vinko, thank you all????. (Original) Super service à chaque étapes de mon achat. Le vendeur Mario est super attentif à nos besoins, Marcillino aux finances ainsi que Vinko, merci à tous????.
(Translated) Go see Robin! Excellent service (Original) Aller voir Robin ! Excellent service
(Translated) I recommend Hull hyundai and especially Robin for his advice and help. (Original) Je recommande Hull hyundai et surtout Robin pour son conseil et aide.
Great service, good communication. They are always very friendly and answer any questions I have.
(Translated) I would like to highlight the excellence in customer service of Karine Normandeau Légaré. His very human and warm side obviously gives us confidence. Continue your excellent work, you are exemplary! …
(Translated) Saleswoman takes the time to show the vehicle. The staff are friendly. (Original) Vendeuse prend le temps de montrer le véhicule. Le personnel est sympathique.
Forced a $2000 used car warranty, or I was not "allowed" to buy, only after seeing I was approved for the added costly garbage third party service. Edit - We were approved for the loan of the vehicle at the price we agreed upon and when we came in at signing - they added this warranty and reapplied and got approval for the higher amount. They then insisted we had no choice or to walk away, saying we would take a hit on our credit rating if we went somewhere else. found out the $2000 (on a $5000 car, or 40% increase of the sale) was only good for 25,000 KM. I spoke to the current manager and there was nothing she could do as the vehicle just passed the mileage limit. Buyer Beware!!! After the response from the owner - I spoke to the new Sales Manager. She said she can not look at files older than 6 months - I shared with her I had emails backing up my claims. Her response - "I am not sure what to tell you - it has been too long." I asked that the owner reach out to me. I await and will post if I ever do. I wished we walked away.
Best quality car with no complain. very friendly service
(Translated) the service is bad and dishonest. Every conversation with them should be recorded. Also, validate everything they tell you with another dealer. come to think of it, why not just avoid them. (Original) le service est mauvais et malhonnête. Il faudrait enregistrer chaque conversation avec eux. Deplus, valider tous qu'ils te disent avec un autre concessionnaire. maintenant que j'y pense, pourquoi ne pas tout simplement les eviter.
(Translated) Listening team, thank you for the service, a smile of course is included (Original) Équipe à l’écoute, merci pour le service, le sourire bien sûr est inclus
Overall bad buying experience. My first visit was good; I was greeted promptly and offered a test drive. Once it came time to go through the buying process it got BAD. For one, If you meet someone by the name of Jean Richard, walk away or ask to speak to someone else. He was very condescending and arrogant and after I realized so many people on reviews had a bad experience with him, its obvious that Hyundai Hull doesn't do anything about these complaints since he’s still doing what others have complained about today. On another attempt with another Manager, I asked 4 times to negotiate the full price of the car instead of the payments but he refused my request and kept to his obvious up-selling techniques. Once I finally accepted an offer, I was pushed into an office for 30 minutes where they did their best to make me spend more on their warranty options. It took multiple times for me to say I’m not interested before they gave up. Buyers beware, if you have a hard time negotiating or sticking to your budget, they will use all the tricks to up-sell you your car. This experience made me realize how getting rid of dealerships as middle-men is a great idea and I only hope my next car can be done online, directly through the manufacturer. Goodbye Hyundai HULL, I will never recommend you.
(Translated) I went to Hull Hyunday to see the vehicles and with the skill of the people I came out very happy owning an electric Kona. Luc Depelteau, Marcellino, Bruno and Vinko were very attentive to my questions and my needs. I recommend Hull Hyunday to everyone. Well done the team !!! ???????????? (Original) J'ai été chez Hull Hyunday pour voir les véhicules et avec la compétence des gens je suis sortie très heureuse étant propriétaire d'un Kona électrique. Luc Depelteau, Marcellino, Bruno ainsi que Vinko ont été très attentifs à mes questions et mes besoins. Je recommande Hull Hyunday à tous / toutes. Bravo l'équipe!!!????????????
(Translated) Maude Labelle super professional, hardworking and kind. Listening to the customer's need (Original) Maude Labelle super professionnelle, travailleuse et gentille. À l’écoute du besoin du client.
(Translated) We did business with Robin Young for the purchase of our truck. He gave us outstanding service. Thank you ! (Original) Nous avons fait affaire avec Robin Young pour l'achat de notre camion. Il nous a donné un service hors pair. Merci !
Made an appointment to buy a car, get there they tell me there not seeing anyone because of covid, we basically waited around for the sales guy ... 3hours later we get the test drive and sign the papers. At first the receptionist called told us we weren't approved, then another call from the director that we did. So a week later we get the car everything is fine the sales guy told us if there's anything going wrong to call him. 3 weeks in the car radio has issues, I emailed the guy and called 2x after the 3rd time I call he answers me and told me if I brought my car to a garage to get it checked cus we didn't get a warranty I basically told him no because they told me if somethings wrong they would take care of it. He told me he would call me back after speak with the director and never did. Im still waiting on something to be done.
(Translated) Honestly, I am a very demanding customer who pays great attention to detail, I was well served, Mr. Mario has done everything possible to offer me the best offer on the Market and I am impatiently awaiting delivery of …
(Translated) Great customer service! (Original) Super service à la clientèle!
Amazing service
Samantha made the process a delight and very transparent. Good experience.
Poor customer service from sales director and sales staff. Both lying several times and extremely rude. Do yourself a favor and shop elsewhere cause you will definitely get the short end of the stick
(Translated) Very satisfied with the service I received when purchasing my car! Maxim served us well! (Original) Très satisfaite de mon service reçu lors de l’achat de ma voiture! Maxim nous a bien servis!
I went to test drive a car that I was very interested in. The salesman was wearing his mask underneath his nose. I decided to test drive the car anyway, but then he got in with his mask like that! After five minutes, I was so uncomfortable, …
(Translated) Very good shopping experience. I love my Veloster! (Original) Très bonne expérience d’achat. J’adore ma Veloster!
(Translated) Thank you Mario Gingras for the good service. (Original) Merci Mario Gingras pour le bon service.
(Translated) Great experience with the hull hyundai team! (Original) Super expérience avec l'équipe de hull hyundai !
Hull Hyundai Gatineau I received amazing service at your location from Robbie El-Sayegh 5+ stars for the costumer service!!! I went without appointment looking and ended up with a new car and very satisfied. He welcomed me and got me a quick approval and explained everything to me in great detail. Car shopping has never been this quick and easy. Thanks so much Robbie your awesome! Nader
(Translated) Very nice experience here! (Original) Très belle expérience ici!
best service
My car has been stuttering and turning off while I have, so I have not been able to drive my car in over a month. Three weeks ago, we set an appointment for tomorrow, November 28th with the service department. My boyfriend went to go drop off my car tonight, and it turns out we were lied to. The dealership did not take down our information or set an appointment for us like we were told. I waited 3 weeks for this appointment tomorrow, only to find out that I no longer have an appointment because it was never written down to start with. Instead of honoring their mistake and taking my car tomorrow, they told us to come back in 3 weeks, after my boyfriend spoke to a manager, they instead say to come back in a week. This is totally unacceptable. It is YOUR mistake that YOUR person on the phone did not take down our information or set an appointment for us like they told us they did. YOUR person lied to us therefore it is on YOU to fix it. You should be honoring our appointment that we thought we had and be working on the car tomorrow- when we were told that we had appointment. Telling us to wait is week is not an acceptable answer to fixing the problem that you caused. To add further frustration, once my car FINALLY got in- we never received a call from them. Why? Because on the day of my appointment, they didn't even bother to look at my car and I have to wait even longer now.
(Translated) Very satisfied with the service received. Simple and fast transaction, courteous service, I recommend it! (Original) Très satisfait du service reçu. Transaction simple et rapide, un service courtois, je vous le recommande!
Super service Samuel my sales guy went above and beyond to get me a great deal on my trade n price love this dealership fast friendly an epic experience
Super Friendly Salesman and Very Professional
Don't book an appointment online. It will get lost and they don't accommodate you no.matter what. There seems a huge lack of communication between the parts and the rest of the team. However, Vincent on the shop floor is fantastic.
(Translated) I haven't had a good experience. I felt intimidated and it was made clear to me that if I was not happy I could go elsewhere. They'll never see me again. (Original) Je n ai pas eu une bonne expérience. Je me suis sentie intimidée et on m a clairement faite sentir que si je n'étais pas contente, je pouvais aller ailleurs. Il ne me reverront jamais.
Bought my first Hyundai back in 2002 from a Quebec city dealership and soon had to move to Kingston. Worst experience ever; 2 formal complaints with Hyundai Canada against the garage and the owner. Hyundai Canada directed me to Hull Hyundai, "most efficient" Hyundai closest to Kingston at the time they said. That has been the BEST move a company has ever made for a customer. I have now purchased my third Hyundai and my second with Hull Hyundai and I will recommend the dealership to any of my friends who are thinking of purchasing a Hyundai and even tell them who to speak with to be on the winnning side of a transaction. You feel pressure, just walk away and come back when you are calmer; that is the mentality of my sales representative. I feel safe, my car has always been taken care of and they know my very specific requests when it comes to my safety and the safety of my family. 5 stars is what I give and 5 star is what Hull Hyundai deserve.
(Translated) A big Zero has Hull Hyundai, but Google does not allow me. That she has horrible experience in sales services, not once, but three times. I spend the first time at Hull Hyundai to see and try the electric Kona with my boy. We meet by Cheyenne (very friendly and helpful), who took his time to make us try the car and answer our questions. Now turn to discuss price. I ask the opportunity to negotiate, I am told that his manager (Luc) does not negotiate. I discuss the options to add to the car (a roof rack, I'm told that the cost is $ 475 and I sign that on the site Hyundai Canada, the price to display is $ 350. I'm told that every dealer gets a price, she goes back to her manager and she comes back to tell me that the dealership site she has in front of her screen is wrong and that it's $ 350 ... but, made to discuss price, I asked his manager Luc meets me, I see his arrogance, which tells me that I should sign tonight because he works closely with the director of the Federal Government Incentive Program (which gives a $ 5,000 incentive on a purchase of a car and that the director of the Government told him that there is barely a million left in the heart of the Government Really? Mr. Luc, I mentioned to you that I work in the Federal Government, and that this kind of decision does not is not done by a live but at the level of a deputy minister or minister and also by the government. Anything to make me sign and no negotiations not even on props, your answer 2 other times, a categorical no and also your story now changes that the incentive program could disappear with the Federal elections in October and that I have to sign now ... really? This is not pressure? You lost my sale to Gatineau Hyundai. Your arrogance Mr. Luc we say that you are the best pu to provision. Well, my daughter who would like to buy her first car (a 2019 accent), despite my experience of some day also goes to Hull Hyundai with her boyfriend. She meets Samuel, a friendly, young and dynamic salesman. The bond of trust established and she negotiated and Samuel arrives with a price for her 2019 accent that she can not refuse. There she meets Luc, who changes the price by increasing the cost. She protests, and wants to leave, Luc agrees to honor the price set by the seller but the price is good only if she signs now. No pressure? She asks for a copy of the calculation, Luc refuses to give it to him on the pretext that she will use it to negotiate in another dealer and he does not want that and still refuses to give him the calculations but he mentions that if it comes back 24 hours, he will honor his price. We return the same day in the evening (a few hours later of his first appointment). She meets again her salesman, Samuel, very friendly who has his sheet draft with calculations. We meet the other director, Jean-Richard, arrogant, not respectful, and very badly honest who changed completely the price to discuss between Samuel (Seller), Luc (Manager) and her. Samuel explains that it is not the agreement, and Jean Richard answers him, good it is, and no discount was granted. The seller agrees with us too. Mr Jean Richard looks at us and answers us once more, well it's like that. We leave. My daughter being disappointed, communicate with Vincent 2 - 3 times by email for explanations. It comes back to him with explanations, and involves Mrs. Poirier (General Sales Manager). Mrs. Poirier by Email explains the numbers and promises that if my daughter returns, she will honor the sales price established during the first meeting. Sorry Mrs. Poirier, the bond of trust with your two Directors (Luc and Jean-Richard) being broken, two cars were bought at Gatineau Hyundai. Alfred (Original) Un gros Zéro a Hull Hyundai, mais Google ne me le permet pas. Qu’elle expérience horrible aux services de ventes, pas une fois, mais trois fois. Je passe la première fois chez Hull Hyundai pour voir et essayer la Kona électrique avec mon garçon. On se fait rencontrer par Cheyenne (Très sympathique et serviable), qui a pris son temps pour nous faire essayer la voiture et répondre à nos questions. Maintenant le tour de discuter de prix. Je demande la possibilité de négocier, je me fais répondre que son gérant (Luc) ne négocie pas. Je discute des options a rajouter sur la voitures (un rack de toit, je me fais dire que le cout est de $475 et je lui fais signe que sur le site de Hyundai Canada, le prix afficher est de $350. Je me fais dire que chaque concessionnaire a son prix, elle retourne voir son gérant et elle revient pour me dire que le site du concessionnaires qu’elle a devant son écran est erroné et que c’est $350 … mais, rendue à discuter de prix, j’ai demandé la possibilité. Son gérant Luc me rencontre, je vois son arrogance, qui me dit que je devrais signer ce soir car il travail étroitement avec le directeur du programme incitatif du Gouvernement Fédéral (qui donne un incitatif de $5,000 sur un achat d’une voiture électrique) et que le directeur du Gouvernement lui a dit qu’il reste à peine quelque million dans le fond du Gouvernement. Really? Mr. Luc, je vous ai mentionné que je travaille au Gouvernement Fédéral, et que ce genre de décision n’est pas fait par un directeur, mais bien au niveau d’un sous ministre ou ministre et aussi par le gouvernement. N’importe quoi pour me faire signer et pas de négociations même pas sur les accessoires, votre réponse 2 autres fois, un non catégorique et aussi votre histoire maintenant change que le programme incitatif pourrait disparaître avec les élections Fédéral en Octobre et que je dois signer maintenant… really? Ce n’est pas de la pression ça? Vous avez perdu ma vente au profit de Gatineau Hyundai. Votre arrogance Mr. Luc nous disons que vous êtes le meilleur pu à provision. Bon, ma fille qui voudrait s’acheter sa première voiture (une accent 2019), malgré mon expérience de quelque jour va aussi chez Hull Hyundai avec son copain. Elle rencontre Samuel, un vendeur sympathique, jeune et dynamique. Le lien de confiance établi et elle négocié et Samuel arrive avec un prix pour son accent 2019 qu’elle ne peut pas refuser. Là elle rencontre Luc, qui change le prix en augmentant le cout. Elle proteste, et veut quitter, Luc, accepte de d’honorer le prix établi par le vendeur mais le prix est bon seulement si elle signe maintenant. Pas de pression? Elle demande une copie du calcule, Luc refuse de le lui donner sous prétexte qu’elle va l’utiliser pour négocier dans un autre concessionnaire et il ne veut pas ça et refuse toujours de lui donner les calculs mais lui mentionne que si elle revient en 24 heures, il va honorer son prix. On retourne la même journée en soirée (quelques heures plus tard de son premier rendez-vous). Elle rencontre de nouveau son vendeur, Samuel, très sympathique qui a sa feuille ébauche avec des calculs. On rencontre l’autre directeur, Jean-Richard, arrogant, pas respectueux, et très mal honnête qui a changé complètement le prix discuter entre Samuel (Vendeur), Luc (Gérant) et elle. Samuel lui explique que ce n’est pas l’entente, et Jean Richard lui répond, bon c’est ca, et aucun rabais a été consentie. Le vendeur est d’accord aussi avec nous. Mr Jean Richard nous regarde et nous répond encore une fois, bien c’est comme cela. On quitte. Ma fille étant déçue, communique avec Vincent 2 – 3 fois par email pour avoir des explications. Il lui revient avec les explications, et implique Mme Poirier (directrice général des ventes). Mme Poirier par Email lui explique les chiffres et promet que si ma fille revient, elle va honorer le prix de vente établie lors de la première rencontre. Désolé Mme Poirier, le lien de confiance avec vos deux Directeurs (Luc et Jean-Richard) étant briser, deux voitures ont été acheter chez Gatineau Hyundai. Alfred
(Translated) I highly recommend Hull Hyundai! A big thank you to Robin Young for his excellent service! (Original) Je recommande fortement Hull Hyundai! Un gros merci à Robin Young pour son excellent service!
Very good experience with the staff, professional and proactive. The salesperson was able to find me a vehicle that suited my needs and budget without compromise! Thanks Mario!
(Translated) Super service! I love my new vehicle. Thank you Robin Woung (Original) Super service! J’adore mon nouveau véhicule. Merci Robin Woung
(Translated) Very good service, I recommend a visit. (Original) Très bon service, je recommande une visite.
(Translated) We ordered our Sante Fe Hybrid from this dealership last month and were very pleased with the service we received. We were helped by Mario Gingras, who was knowledgeable and patient with us. Thanks Mario! (Original) Nous avons commandé notre Sante Fe Hybrid chez ce concessionnaire le mois dernier et nous avons été très satisfaits du service que nous avons reçu. Nous avons été aidés par Mario Gingras, qui était bien informé et patient avec nous. Merci Mario !
Good service.
(Translated) very bad customer service. the day of taking possession of my vehicle I noticed that the air conditioning system of my tank was not working. he gave me an appointment with the garage on the spot then he had a piece that is missing with the heat it is me who pays the costs without air conditioner on my car. (Original) tres mauvais services a la clientele . le jour de la prise de possession de mon vehicule j ai remarque que le systheme d air climatise de mon chars ne fonctionnais pas . il m ont donne rendez avec le garage sur place puis il avais une piece qui manque avec la chaleur c est moi qui paie les frais sans climatiseur sur ma voiture .
(Translated) Always excellent service from Vincent Lépine. Professional, attentive, patient and available to answer my questions! (Original) Toujours un excellent service de la part de Vincent Lépine. Professionnel, attentionné, patient et disponible pour répondre à mes questions!
(Translated) Mario gave us impeccable attention, thank you to you. (Original) Mario nous a donne une attention impeccable, merci a toi.
(Translated) I received excellent service from Robin, he was attentive and very kind. (Original) J'ai reçu un excellent service de Robin, il était à l'écoute et très gentil.
If there was less than one star, i would put that. worst costumer service i have ever seen.
(Translated) Good experience, the staff are friendly, I had the purchase of a 2021 kona and love it !! A big thank you to Bruno-Pier! I recommend! (Original) Bonne expérience, le personnel est sympathique, j’ai eu l’achat d’une kona 2021 et je l’adore!! Un gros merci à Bruno-Pier! Je recommande!
Great staff! This dealership has a family, small town feel to it that is hard to get these days. Thanks for understanding the right way to serve the public. Two thumbs up!!
(Translated) Terrible service! Especially from Robert Young who did not know how to be professional. He arrogantly came to tell me: your file is LOST! I can't do anything for you! ". How can you come and say a sentence like this to a client who has been waiting for 1 hour and whose file was created the day before ?! Not to mention that he was very insolent and contemptuous of me. In any case I strongly advise against it Better to go to Hyundai Gatineau, they are more professional. (Original) Un service lamentable ! Surtout de la part de Robert Young qui n a pas su être professionnelle. Il est venu avec arrogance me dire : votre dossier est PERDU! Je ne peux rien faire pour vous!". Comment peut t-on venir dire une phrase pareil à un client qui attend depuis 1h et dont le dossier à été crée la veille?! Sans compter qu il était trés insolent et méprisant à mon égard. En tout cas je deconseille vivement. Mieux vaut aller à Hyundai Gatineau, ils sont plus professionnelle.
(Translated) Excellent services from Mario Gingras (Original) Services excellents de Mario Gingras
(Translated) Mario Gingras has always given us the best service. Thank you. (Original) Mario Gingras nous a toujours donné le meilleur service. Merci.
(Translated) We bought a used 2017 car and a year later the paint on the front doesn't hold up anymore. Obviously a repair made by an amateur to hide the defect for sale. It is going to cost us $ 1000 to have it repainted and hull hyundai do not take the responsibility. They who sold it to us at a high price. NEVER AGAIN I will go there. (Original) Nous avons acheté une auto 2017 usagé et un ans plus tard la peinture sur le devant ne tient plus. Évidemment une réparation faite par un amateur pour cacher le défaut pour la vente. Cela va nous coûter 1000$ pour qu'il soit repeint et hull hyundai ne prennent pas la responsabilité. Eux qui nous l'on vendu au gros prix. PLUS JAMAIS J'irai là.
I agree with other reviewers, this dealership is vague about everything and you can not get a clear answer until the last moment. We recently bought a 2020 Ioniq from Hull Hyundai. We were clear with what we were looking for in terms of extra features and conveniences and asked for the car in blue. After a few days we were told that there were no blue Ioniqs available but that the white with tinted windows was nice. We agreed to the white with tint and asked them for winter tires to compensate for not getting the exact car that we wanted. They said no problem but never showed us the price breakdown until the day we were to pick up the car and AFTER we had already handed them the keys to our old car. So we ended up with the wrong colour, no tint on the windows and paying for the winter tires we thought would be free. They played a game of shells with us and were not transparent in the beginning about exactly what we would get and what we were paying for. Further, we could not get clear confirmation that we would get the promised 3 years of free service. We finally had to speak with management to have this. Days after speaking to the manager we received a letter outlining how much we would pay for service? When we called to find out why we would be paying for service when we were assured that if was free for 3 years it was explained that it was a standard letter. This confused and disorganized approach does not make me feel confident in any future service we will receive.
Samuel, Marcillino and Vinko were great to deal with. Thanks for a stress free buying experience
(Translated) Excellent service from Mario Gingras and his colleagues, Aref Mlayeh and Jessica Fournier. Unparalleled service. 3rd vehicle purchased. (Original) Excellent service de Mario Gingras et ces collègues, Aref Mlayeh et Jessica Fournier. Service hors pair. 3e véhicule acheté.
With Robin's help, my family and I have found a car that satisfy our needs, so thank you!
(Translated) Very satisfied with their service (Original) Très satisfait de leur service
(Translated) We want to "change the customer experience" for the reception of the service. You think you're in a dentist's office. On the other hand, once seated in the adviser's beautiful office, an appointment that would take an hour or two turns into a full day. I am offered to rent a car once there. Nice scam. I prefer a real garage where at least we know what we are talking about. (Original) On veut "changer l'expérience client" pour l'accueil du service. On se croit dans un bureau de dentiste. Par contre, une fois assis dans le beau bureau du conseiller un rdv qui devait prendre une heure ou deux se transforme en une journée complète. On me propose de louer une voiture une fois sur place. Belle arnaque. J'aime mieux un vrai garage où au moins on sait de quoi on parle.
(Translated) Tonerre team, exellent after-sales service. Service and parts team are very courteous (Original) Equipe du tonerre, service apres vente exellent. Equipe du service et des pieces sont tres courtois
Robin and his team helped me buy my first Sonata and we'll be back to get my wife a Santa Fe. Great customer service and very knowledgeable.
(Translated) The whole process was easy and fun. Superb team. Thanks to Hull Hyundai! (Original) Tout le processus été facile et plaisant. Superbe équipe. Merci à Hull Hyundai!
I love my Santa Fe, enjoy the staff at the dealership and I really can't complain. Thank you!
(Translated) Mario gingras exellent professional service GOOD JOB !!!! (Original) Mario gingras exellent service professionnel GOOD JOB!!!!
(Translated) Mario Gingras is the best seller the planet can have! He knows how to fulfill your wildest desires! (Original) Mario Gingras est le meilleur vendeur que la planète peut avoir! Il sait combler vos désirs les plus fou!
Great service.
(Translated) Top notch service. Received excellent service from the vehicle sales and delivery team. A return for sure. (Original) Service de premier plan. Reçu un excellent service de l'équipe de vente, et de livraison du véhicule. Un retour c'est certain.
(Translated) I really liked my experience. The employees were friendly and helped us a lot. I recommend Samantha to you, she is very kind, understanding and patient. She goes for the needs of the client. (Original) J'ai bien aimé mon expérience. Les employés étaient sympathiques et nous a beaucoup aidé. Je vous recommande Samantha elle est tres gentille, compréhensive et patiente . Elle va pour les besoins du client.
Very friendly and helpful staff. However I bought a used 2013 Hyundai Elantra and I have already put in more money for repairs then what the car is worth, and I haven't had the car for even a year. Should have taken the car to my own garage for a check before buying. Will not buy a used car there again.
Impeccable
(Translated) Very good service and a salesperson (Hedi Rasouli) knowledgeable and attentive. (Original) Très bon service et un vendeur (Hedi Rasouli) bien informé et à l'écoute.
(Translated) Rotten service. Purchase a used Hyundai vehicle almost new and they are not even able to clean it properly before delivering it. My child would have done a better job, clearly no control of quality. Several things broke and not use it to demo the vehicle because it does not know it. More than 2 hours at the garage for the delivery of the vehicle. (Original) Service pourris. Achat d'un véhicule hyundai usagé presque neuf et ils sont même pas capable de le nettoyer correctement avant de le livrer. Mon enfant aurait fait une meilleur job, clairement aucun control de la qualité. Plusieurs choses de cassé et l'employer pas capable faire une démo du véhicule car il ne le connait pas. Plus de 2h au garage pour la livraison du véhicule.
(Translated) Pay attention to the salesman Maxim Meunier, he will try to make you sign an offer of purchase by letting you believe that it is a deposit or a deposit. My first vehicle purchase, and it's the worst nightmare of my life. (Original) Faites attention au vendeur Maxim Meunier, il va essayer de vous faire signer une offre d'achat en vous laissant croire que c'est un dépot ou une caution. Mon premier achat de vehicules, et c'est le pire cauchemard de ma vie.
(Translated) The dealer is handsome. On the other hand, some things did not displease. First, the professionalism of the representative. Far too familiar. Then, the test drive that is imposed. Finally, I wanted to park the vehicle myself and was told no ... (Original) Le concessionnaire est beau. Par contre, certaines choses n'ont déplu. Premièrement, le professionnalisme du représentant. Beaucoup trop familier. Ensuite, le trajet d'essai routier qui est imposé. Enfin, je voulais stationner moi-même le véhicule et on m'a dit non...
(Translated) Thank you Robin for your exceptional service! You are a champion ???? (Original) Merci Robin pour ton service exceptionnel ! Tu es un champion ????
(Translated) Terrible service. I've been at Hull Hynday's house for 3 hours to finalize the purchase of my car. 3 hours that I'm in my waiting room being ignored. After weeks of trying to follow up with phone calls and emails with no response. After saying we want to buy the vehicle, no more service. Do not go !!!! (Original) Service terrible. Ça fait 3h que je suis chez Hull Hynday pour finaliser l’achat de ma voiture. 3h que je suis dans ma salle d’attente à me faire ignoré. Après des semaines à tenter de faire un suivi téléphonique et des courriels, sans réponse. Après avoir dit qu’on veut acheter le véhicule, plus aucun service. N’y allez pas !!!!
(Translated) Elantra 2017. Exceptional service. I needed to buy a car the same day and leave with it the same day. They went out of their way for me. I would buy again and again at Hull Huyndai the service is more than exceptional. Thanks again to my salesman Michel. (Original) Elantra 2017. Service exceptionnel. J'avais besoin d'acheter une voiture le jour même et de quitter avec celle-ci la même journée. Ils ont fait pieds et mains pour moi. J'achèterais encore et encore chez Hull Huyndai le service y est plus qu'exceptionnel. Merci encore à mon vendeur Michel.
Great services, great customer service as well
(Translated) Many thanks to Robin Young for his excellent service when purchasing my new car. Very knowledgeable, professional, he knew how to answer all my questions without hesitation. Definitely a 5 star service! (Original) Un gros merci à Robin Young pour son excellent service lors de l'achat de ma nouvelle voiture. Très connaissant, professionnel, il a su répondre à toutes mes questions sans hésitation. Définitivement un service 5 étoiles!
(Translated) Very satisfied with the service thank you to the whole team for advising me in the purchase of the first vehicle (Luc depelteau) (vinko gacesa) (Anass elrhatassi) (Original) Très satisfaite du service merci à toute l'équipe pour m'avoir conseiller dans l'achat de premier véhicule ( Luc depelteau)(vinko gacesa)(Anass elrhatassi)
(Translated) Excellent service, salesman Mario and Franceska met my expectations. Excellent service from Vinko on delivery. 2nd purchase with Hull Hyundai and I recommend them to all (Original) Excellent service, vendeur Mario et Franceska ont bien répondu à mes attentes. Excellent service de Vinko à la livraison. 2eme achat avec Hull Hyundai et je les recommamdes à tous
(Translated) Very good service. Delivery of the car in two days. No pressure to buy. (Original) Très bon service. Livraison de la voiture en deux jours. Aucune pression à l’achat.
(Translated) Impeccable and respectful service. (Original) Service impécable et respectueux.
Avoid this dealership until they change management. Luc, the new car manager was unprofessional when I was buying a car. Seeing the reviews, the used car manager isn't much better. If it weren't for the other staff (Melanie and Vincent), I would have walked. I suggest taking your money and business somewhere else.
Great service up until you sign the papers... after that a lot of snappy responses, slow to get you in and out, and the subtraction of friendly out of friendly service.
(Translated) Excellent service at Hull Hyundai, a dynamic team that listens to its customers. (Original) Excellent service chez Hull Hyundai, une équipe dynamique et à l'écoute de ses clients.
(Translated) Excellent service! Very professional and attentive to your needs. Special thanks to the patient Mélanie and the devoted Luc. I felt supported and worked together to get the vehicle I wanted at an affordable price while answering all my questions / concerns. I recommend your dealer! Thanks again ! (Original) Excellent service! Très professionnel et à l'écoute de tes besoins. Un merci spécial à la patiente Mélanie et au dévoué Luc. Je me suis senti prise en charge et ils ont travaillés ensemble pour me procurer le véhicule que je désirais à prix abordable tout en répondant à toutes mes questions/inquiétudes. Je recommande votre concessionnaire! Merci encore !
(Translated) Many inventories in the used, I was well served by Melanie! Really listen! (Original) Beaucoup d'inventaires dans l'usagée, j'ai été bien servis par Mélanie! Vraiment à l'écoute!
Great professional service
(Translated) Excellent service! (Original) Excellent service!
Excellent service and sales team. Very professional, integral and accommodating.
(Translated) I acquired a 2019 Ioniq this year and received impeccable service from Hull Hyundai. The staff advised me well and I am particularly impressed with the after-sales service. Special thanks to Ian Tremblay for his professionalism and his concern for serving customers well. (Original) J'ai fait l'acquisition d'une Ioniq 2019 cette année et j'ai reçu un service impeccable chez Hull Hyundai. Le personnel m’a bien conseillé et je suis tout particulièrement impressionné par le service après-vente. Un gros merci spécial à Ian Tremblay pour son professionnalisme et son soucis du de bien servir les clients.
Very satisfied with my experience through the whole process. My car even came ahead of the scheduled delivery date! My delivery experience with Vinko was amazing! My sales sales person made the process very enjoyable 10\10! Thank you!
Great Service With Mario !:)
(Translated) HULL HYUNDAI # 1 !! I sincerely want to thank the entire Hull Hyundai team! You are all fantastic !! Having had a bad experience at another dealership, I was hesitant to go back and buy from a dealership. However, the Hull Hyundai team warmly welcomed me with open arms, impeccable and professional service and extreme kindness! I am more than happy with my purchase and totally in love with my new car! Santa Fe 2021. They listened carefully and responded well to my needs. The explanations were clear. I had the chance to meet a large part of the team and I sincerely want to thank you all for such a pleasant experience! HULL HYUNDAI # 1 !! (Original) HULL HYUNDAI #1!! Je tiens sincèrement à remercier toute l'équipe de Hull Hyundai! Vous êtes tous fantastiques!! Ayant eu une mauvaise expérience à un autre concessionnaire, j'étais hésitante de retourner acheter chez un concessionnaire. Cependant, l'équipe de de Hull Hyundai m'ont accueilli chaleureusement à bras grand ouvert, avec un service impeccable et professionnel et une gentillesse extrême! Je suis plus que satisfaite de mon achat et totalement en amour avec ma nouvelle voiture! Santa Fe 2021. Ils ont écouter attentivement et bien répondu à mes besoins. Les explications était clair. J'ai eu la chance de rencontrer une grande partie de l'équipe et je tiens sincèrement à tous vous remercier pour cette expérience si agréable! HULL HYUNDAI #1!!
(Translated) I went for a service and they checked my brakes. according to them back the brakes are completely finished and forward that it is necessary to clean them and that it will be necessary to change them in the fall or if not change them immediately. I have another garage checked and surprise! The front brakes are still more than 50% good. How do you explain such a big difference ???? ???? (Original) Je suis allée pour un entretien et ils ont vérifier mes freins. selon eux en arrière les freins sont complètement finis et en avant qu'il faut les nettoyer et qu'il faudra les changer à l'automne ou sinon les changer immédiatement. Je fais vérifier par un autre garage et surprise! Les freins avant ont encore plus que 50% de bon. Comment expliquez vous une si grande différence ???? ????
(Translated) Excellent service from Mr. Ron Lavoie (Original) Excellent service de monsieur Ron Lavoie
Very satisfying experience. Every department was very accommodating and took the time to explain everything to me.
Great service, top notch during the whole process. Many thanks to the Hull Hyundai team, special mention to Michel Sarault, Robin, Jessica, and of course vinko.
No pressure. They know their product.
Very nice people there!!
Good service. They have shuttle service.
(Translated) I will tell you about my experience with the Hull Hyundai dealership. After a month of research on kijiji and market place to buy a vehicle, a person among you recommended me to contact Mr. Anas Elhatassi who gave me all the information on the used cars available and he recommended me to choose one among two cars with the budget I had. we chose a car from the one he recommended to us, and he did his utmost to ensure that we were satisfied with the purchase of our car. The car is very clean, it only ran 50,000, it had no problems and with a one month warranty. He even contacted the manager to give us new winter tires for free. He justified this request by a small delay in delivery. It was a pleasant experience that I highly recommend. Thank you very much Brother Anas, you are the best. (Original) Je vais vous raconter mon expérience avec le concessionnaire Hull Hyundai. Après un mois de recherche sur kijiji et market place pour acheter une véhicule, un personne parmis vous m'a recommandé de contacter Mr. Anas Elhatassi qui m'a donné tout les informations sur les voitures d'occasion disponibles et il m'a recommandé de choisir une parmis deux voitures avec le budget que j'avais. on a choisi une voiture parmi celle qu'i nous a recommandé , et il a fait le maximum pour qu'on soit satisfaits avec l'achat de notre voiture. La voiture est très propre, elle a roulé uniquement 50.000 elle n'avait aucun problème et avec une garanti d'un mois. Il a même contacter le directeur pour qu'il nous donnent des pneus d'hiver neuf gratuitement. Il a justifié ça demande par un petit retard de livraison. C'était une expérience agréables que je vous le recommande fortement. Merci beaucoup frère Anas, vous êtes le meilleure.
Everything, sales rep are nice and friendly. Robin Young is the best overall. Superbe service. Thanks
Had a great experience. Friendly staff, job well done and a nice hot chocolate. The place is so clean for some reason. Would definitely recommend this place
Horrible customer service, the people that work here are rude. The “board director” at this dealership is rude and ignorant. Would walk away from you while you are still talking. Would talk in a rude manner, he also didn’t shake our hands and decided walk away instead. Clearly hates his job! Don’t bother with this dealership!
(Translated) Excellent service! Many thanks to Glenn for meeting all of my needs. ❤️❤️ (Original) Excellent service! Un gros merci à Glenn pour avoir répondu à tous mes besoins. ❤️❤️
(Translated) Absolutely! I did business with Mario Gingras and I had the best service! Personalized service! I bought my last two Elantras with him and both times he was within my budget and my requests. (Original) Absolument ! J'ai fais affaire avec Mario Gingras et j'ai eu le meilleur service ! Un service personnalisé ! J'ai acheté mes deux dernières Elantra avec lui et les deux fois il a respecté mon budget et mes demandes.
(Translated) Super good service! I thank Karine Normandeau for her dedication. She knew how to patiently guide me in this purchase ???? (Original) Super bon service! Je remercie Karine Normandeau pour son dévouement. Elle a su me guider avec patience dans cet achat ????
(Translated) Excellent service! (Original) Excellent service!
(Translated) Thank you very much to Bruno for his excellent service, Luc the general manager, Aref financial director ansi to Vinco on delivery. We are very satisfied with our new Hyundai Tucson Hydrid 2022. (Original) Merci beaucoup à Bruno pour sont excellent service, Luc le directeur général, Aref directeur des finances ansi à Vinco à la livraison. Nous somme très satisfait de notre nouveau Hyundai Tucson Hydrid 2022.
Excellent service with Glenn. Thank you!
(Translated) Very good service (Original) Un très bon service
(Translated) I am very satisfied with my experience. I thank my seller Bruno Raymond for his excellent service. (Original) Je suis très satisfaite de mon expérience. Je remercie mon vendeur Bruno Raymond pour son excellent service.
(Translated) Much appreciated the service of Luc Depelteau. (Original) Très apprécié le service de Luc Depelteau.
(Translated) I would like to highlight Robin Young's excellent service when we bought our new car. Robin has to answer all our questions and suggest the ideal car for our needs. In addition, his courteous and professional service has put us at ease. We definitely received a 5 star service from this employee. A big thank you. (Original) J'aimerais souligner l'excellent service de Robin Young lors de l'achat de notre nouvelle voiture. Robin a sur répondre à toutes nos questions et nous suggérer la voiture idéale pour nos besoins. De plus, son service courtois et professionnel a su nous mettre en confiance. Nous avons définitivement reçu un service 5 étoiles de la part de cet employé. Un gros merci.
(Translated) Great service for buying my car from Hull Hyundai. I’m doing business with Robin and I highly recommend him !! (Original) Super service pour l’achat de ma voiture chez Hull Hyundai. J’ai fais affaire avec Robin et je le recommande fortement!!
Bought a used Toyota Rav4 from them for my daughter. The salesman Robbie was very nice and very accommodating. He let us test drive the car. No pressure to buy. He gave my daughter and I all the time we needed to discuss privately about the car. We ended buying the car after a Carfax check. We picked it up a few days later. My daughter is extremely happy the purchase of her first car. All the work was done on it as promised. I would like to thank Robbie for making it truly a pleasant experience. No pressure, no games and no hidden surprises. Thanks Robbie!
Great service I had by Glenn. Will shop for my next car there again.
(Translated) Excellent service from Miss Melanie Belley and Mr. Depelteau. Service, courteous, kind, efficient and professional! People who know their domain! Bravo, fire team! (Original) Excellent service de la part de Mademoiselle Mélanie Belley ainsi que Monsieur Depelteau. Service, courtois, aimable, efficace et professionnel! Des gens qui connaisse leur domaine! Bravo, équipe de feu!
(Translated) We bought a used vehicle and received very good service. Thank you Jean Carrière (Original) Nous avons acheté un véhicule usagé et nous avons reçu un très bon service. Merci Jean Carrière
I have nothing but positives to say about Hull Hyundai. We had great, low-pressure service from the sales Rep, Hedi. The financing and administration was a breeze with Jessica and the delivery was informative and thorough thanks to Vinko. We would recommend Hull Hyundai to anyone.
(Translated) Excellent experience in buying an electric vehicle The staff are very friendly, courteous and knowledgeable about their products. (Original) Excellente expérience à acheter un véhicule électrique Le staff est très sympathique, courtois et connaissants de leurs produits.
Just wanted to say that Hedi Rasouli was pretty good, he is very profesional at his job. He was also really nice and fun to talk to the entire time. He did his best to get me the deal I wanted.
We had an appointment for a scheduled oil change, after going through their check in process with a service councillor a 40 minute affair, I was asked to leave the car for the day! For and oil change, when I asked them what the use was to schedule an appointment, I was told that the appointment was with the service councillor and that the work was a separate event. Needless to say that I left and did what I should have done in the first place... I went to Mr lube, great service, 25 minutes in and out.
BEST PRICES Hull Hyundai are the best excellent service thanks Osam and Luc for the good deal my mom will buy a car from you soon.
Bad service, had to go twice to get an alignment properly done. I recommend any Hyundai owner to not go a the dealer unless it's for stuff covered by warranty. Skip the dealerships and go to an independent garage instead, it won't affect your warranty at all as long as you follow the recommendations in your car's manual.
(Translated) Thank you Hull Hyundai for a great service and especially thank you to my salesman Robbie El-Sayegh I was not in an easy situation but Robbie was able to help me through my purchase of a new vehicle. Hull Hyundai # 1 !! (Original) Merci Hull Hyundai pour un super service et surtout merci a mon vendeur Robbie El-Sayegh j'avait pas une situation facile mais Robbie a su m'aider a travers mon achat d'un nouveau véhicule. Hull Hyundai # 1 !!
(Translated) Very satisfied with the service. Bruno, Robin, Vinko and marcellino thank you (Original) Très satisfait du service. Bruno , Robin , Vinko et marcellino merci
(Translated) great service (Original) excellent service
(Translated) Bad experience ! I do not recommend them. (Original) Mauvaise expérience ! Je les recommande pas.
(Translated) A team that did everything to make my shopping experience pleasant, simple and satisfying. Special thanks to Hedi (seller I highly recommend) and to Robin, sales manager, for helping me find the right parts for my new vehicle. (Original) Une équipe qui a tout fait pour rendre mon expérience d'achat plaisante, simple et satisfaisante. Un merci spécial à Hedi (vendeur que je vous recommande fortement) et à à Robin, directeur des ventes, pour m'avoir aidée à trouver les bonnes pièces pour mon nouveau véhicule..
We had a great experience hull hyundai, thanks to Robin Young.
(Translated) I received truly exceptional service from Robbie and his team. Although in the end, I did not buy a vehicle, throughout the process, I did not feel any pressure and I was supported in my choice according to my criteria. I tested 2 different vehicles, did 2 test drives for each of them, on two different days. The pinnacle: being unable to come to the dealership, they are the ones who came to my house for a test drive. I cannot say the same for the competitors who I asked for the possibility of doing the same. And they are the ones who proposed ... not me !! Of course, that little extra step, that little extra attention that you don't expect, is what makes you feel important as a customer. At Hull Hyundai, we rose to the challenge with flying colors! I recommend them without hesitation! (Original) J'ai reçu un service vraiment exceptionnel de la part de Robbie et son équipe. Bien qu'au final, je n'ai pas acheté de véhicule, tout au long du processus, je n'ai pas sentie de pression et on m'a accompagnée dans mon choix selon mes critères. J'ai essayé 2 véhicules différents, fait 2 essais routiers pour chacun d'eux, et ce, sur deux journées différentes. Le summum : étant dans l'impossibilité de me déplacer chez le concessionnaire, ce sont eux qui se sont déplacés chez moi pour un essai routier. Je ne peux pas en dire autant des compétiteurs à qui j'ai demandé la possibilité de faire la même chose. Et ce sont eux qui ont proposé...pas moi!! Certes, ce petit pas de plus, cette petite attention supplémentaire à laquelle on ne s'attend pas, c'est ce qui fait qu'on se sent important comme client. Chez Hull Hyundai, on a relevé le défi haut la main! Je les recommande sans hésiter!
(Translated) I highly recommend Hull Hyundai. Thank you very much to Robin for the excellent service! (Original) Je recommande fortement Hull Hyundai. Merci beaucoup à Robin pour l’excellent service!
Very satisfied with staff and process. Thanks to Vinko, Mario and Aref. Great experience.
To my experience at Hull Hyundai. Salesman Hedi Rasouli is the best they have at that dealer. Experienced, friendly and helpful. Would recommend to family and friends.
Don't purchase used car here. I cant speak to new car experience, but we purchased a used car and had many problems with Ontario safety that we paid 300 dollars to be completed. the work was not done correctly four rotors were finished and window tint was so dark that it had to be removed for safety 900 dollars of work, none of this was done. I was belittled and called a liar on two of the calls I had with members of the dealership. Vanessa did step in after 4 days of very tense conversations and agreed to take the car back but not with out some help from consumateur protection agency.
(Translated) Very good service from Mario Gingras. (Original) Très bon service de la part de Mario Gingras.
(Translated) If I could. I would give 0 star. He fooled me. With a. Used veicul. There my vandu a kosher lemon. Me. Here is $ 5500 for a suv ki ma. Last. 4 months of the $ 4000 that I have invested in it. Go dear nissan uh its good service. It will not give you a good com er (Original) Si. Je pouvais. Je donnerais 0 etoile. Il mon berner. Avec un. Veicul doccasion. Il mon vandu un citron casher. Me. Voila 5500$ pour un suv ki ma. Durer. 4 mois empluse des 4000$ ke jai du investire dedan. Aller cher nissan heu ses du bon service. Il vous en pasera pas une bonne com heu
Her name was Karine. It started with me wanting to see a Sante Fe, and ended with me test driving one. I'm 42 years old, she was half my age... I'm english, she's french. I have to tell you, I would like her boss to give her a raise tomorrow. After trying on new 30K plus cars for the past 2 days, this woman took me seriously. She knew what she was talking about, when she didn't know, she went away and found out, and it didn't have a feeling like I was interrupting a tim hortons coffee break, which is how most of the staff from 3 other dealer ships made me feel down the road. My one comment for them is People, never judge who you are selling anything to, and when I do buy my car whether tomorrow morning or 6 months from now, it will be from Karine. I'm excited to buy new car, and I think she is half of the reason. Cheers C
(Translated) Great welcome at the Hull Hyundai dealership. Thank you Bruno Raymond for your excellent service. You have clearly explained our options and the car choices. Thank you, we are really happy with our purchase of a Venue Trent 2021. Nicole Laverdure and Michel Gilbert! (Original) Super bel accueil chez le concessionnaire Hull Hyundai. Merci Bruno Raymond pour votre excellent service. Vous nous avez bien expliqué nos options et les choix d'auto. Merci, nous sommes vraiment content de notre achat une Venue Trent 2021. Nicole Laverdure et Michel Gilbert!
(Translated) Very good service received with Mario Gingras, Vinko Gacesa, Jessica Fournier (Original) Très bon service reçu avec Mario Gingras, Vinko Gacesa, Jessica Fournier
(Translated) A big thank you to Mario !! Super nice, patient for all our questions very good service! Really not disappointed with my new purchase! (Original) Un gros merci à Mario!! Super gentil, patient pour toutes nos questions un très bon service! Vraiment pas déçu de mon nouvel achat!
(Translated) Thanks to Youssef, Aref and Vinko for their excellent service! (Original) Merci à Youssef, Aref et Vinko pour leur excellent service!
(Translated) Super Service, ask Mario always there to answer your questions and super professional ???? (Original) Super Service, demander Mario toujours là pour répondre à vos questions et super professionel ????
Staff is great... i asked to have my door handle fixed...came home and still not fixed...ill just take it somewhere else
(Translated) Thanks to Hull Hyundai for the good service, Samantha for the sale, Jessica for the financing and Vinko for the delivery. (Original) Merci à Hull Hyundai pour le bon service, Samantha à la vente, Jessica au financement et Vinko pour la livraison.
(Translated) Super team, great after sales service! (Original) Super équipe, super services après vente!
(Translated) Great service received from Robin! Thanks again ???? (Original) Super service reçu de la part de Robin ! Merci encore ????
(Translated) I would like to emphasize the sincere listening of my representative Karine. She knew how to target my needs and find the right car for our family. Thank you also to the receptionist Denise who is really welcoming! (Original) Je tiens à souligner l'écoute sincère de ma représentante Karine. Elle a su cibler mes besoins et trouver la bonne voiture pour notre famille. Merci aussi à la réceptionniste Denise qui est vraiment accueillante !
(Translated) I was badly advised. I was sold an anti-rust treatment in 2010 with guarantees that are ultimately worthless when rust attacks your car. I have never been offered maintenance to extend this rust preventive that I paid $ 1000. Most of the staff in the service said that they did not know if I had received this treatment, as if they did not want to deal with the case. I had to dig through my invoices before having an appointment to try to have a claim which ended 6 months later with a summons to work on my vehicle at my expense. When you get the impression that these people are taking good care of you, be careful ... Your car is not in good hands at Hull hyundai and you will be served poorly. (Original) J'ai mal été conseillé. On m'a vendu un traitement antirouille en 2010 avec des garanties qui ne valent finalement rien quand la rouille s'attaque à ta voiture. Jamais on ne m'a proposé d'entretien pour prolonger cet antirouille que j'ai payé 1000$ . La plus part du personnel au service disait qu'il ne savait pas si j'avais reçu ce traitement, comme s'il ne voulait pas s'occuper du dossier. J'ai dû fouiller dans mes factures avant d'avoir un rendez-vous pour tenter d'avoir une réclamation qui s'est soldé 6 mois plus tard par une sommation à faire des travaux sur mon véhicule à mes frais. Quand vous aurez l'impression que ces gens s'occupe de bien vous soyez prudents... Votre voiture n'est pas entre bonnes mains chez Hull hyundai et vous serez servi piètrement.
(Translated) Impeccable service every time I go. Friendly and quick staff. (Original) Service impeccable à chaque fois que j’y vais. Personnel joviale et rapide.
(Translated) Great service from Mario, Aref and Vinko for the purchase of my new car. I recommend you Thank you very much (Original) Super service de Mario, Aref et Vinko pour l’achat de ma nouvelle voiture. Je vous recommande Merci beaucoup
(Translated) Thanks to the sales representative Hedi Rasouli and Marcellino for advising us on the purchase of our Venue 2021! Very professional and attentive to our expectations and needs! (Original) Merci au représentant des ventes Hedi Rasouli et Marcellino pour nous avoir conseillé dans l'achat de notre Venue 2021! Très professionnel et a l'écoute de nos attentes et nos besoins!
(Translated) Excellent customer service from Karine Normandeau! She listens to our needs and knows how to guide us towards the best choice. She takes the time it takes to answer all of our questions, nothing is left to chance. I highly recommend it! (Original) Excellent service à la clientèle de Karine Normandeau! Elle est à l'écoute de nos besoins et sait nous guider vers le meilleur choix. Elle prend le temps qu'il faut pour répondre à toutes nos questions, rien n'est laissé au hasard. Je la recommande fortement!
(Translated) Thank you to the hull Hyundai team for the purchase of my 2 nd vehicle from you, super good service, beautiful team and special thanks to my seller Michel Sarault and Ian Laporte for having supported me so well in the purchase. from my brand new Tucson (Original) Merci a l'équipe de hull Hyundai pour l'achat de mon 2 ième véhicules chez vous, super bon service belle équipe et merci spécial a mon vendeur Michel Sarault inci qu'à Ian Laporte pour m'avoir si bien accompagné dans l'achat de mon tout nouveau Tucson
(Translated) Arrive at 9:30 with appointment and finished before 11am for a big interview.respect times.c is appreciated when we have other appointments to do during the day (Original) Arrive a 9h30 avec rdv et fini avant 11h pour un gros entretien.respect des temps.c est apprécié lorsque on a des autres rdv a faire en journée
Super service!
(Translated) Very good service with Mario Gingras. He is good advice and does not put any pressure on us. (Original) Très bon service avec Mario Gingras. Il est de bon conseil et ne nous met aucune pression.
Hedi was amazing and very accommodating to our unique situation. No sales pressure other than the obligatory "what can I do to make you a repeat customer today?" when we thanked him for the information. An hour later we came to an agreement. Top notch delivery experience and was even introduced to the sales manager. This is how you do "customer service".
(Translated) I had a great experience! Luc Sales Manager, was very professional, attentive to my needs and very kind! Janik gave me a nice presentation of my car, great service! Thank you Hull Hyundai. (Original) J'ai eu une expérience formidable ! Le directeur des ventes Luc, était très professionnelle , à l'écoute de mes besoins et très gentil ! Janik ma fait une belle présentation de ma voiture , super service ! Merci Hull Hyundai.
(Translated) Very good service Mario, I recommend it! (Original) Très bon service de Mario, je le recommande!
(Translated) I made my purchase with Troy, a very attentive and patient advisor. I would recommend it without hesitation! Thank you! =) (Original) J'ai effectué mon achat avec Troy, un conseiller très à l'écoute et patient. Je le recommanderais sans hésitation! Merci! =)
(Translated) Excellent sales service nothing bad to say. Very nice sellers and everything after (Original) Excellent service à la vente rien à dire de mal. Les vendeurs très gentil et tout après
Thanks to Robin's amazing and friendly service, car shopping was easy and pleasant.
I have just bought my first new car from Hull Hyundai and had a wonderful experience. I was always intimidated by dealerships however I was comfortable every time I had gone for my appointments. I saw Luc, Robbie, Marcillino and Vinko and they are a wonderful team to work with. Everything was communicated perfectly and my interests were always put first. Thanks guys!!!
Had a great experience at the dealership buying a used car. If your going to go see someone, go see Glenn. He's straight forward and to the point and will help you in whatever ways he can. No hassle, no stress. Just a great experience. Extremely happy with the way things went and will continue recommend Glenn and the dealership as a whole. Thanks again!
(Translated) Thank you for the excellent service. BRAVO! Joanne (Original) Merci pour l'excellent service. BRAVO! Joanne
I just picked up my new 2022 Santa Cruz Mario Gingras was great and helpful! The Team was courteous on the day i picked it up. Thank you again Mario!!!
(Translated) Always a 5 star service, the needs of the customer come first and where everyone can find satisfaction guaranteed. Do not hesitate to do business with Mario Gingras, a very good seller, attentive to the needs of his customers and ready to find you the ideal car for you and your family. (Original) Toujours un service 5 étoiles, les besoins du client passe en priorité et ou chacun peut y trouver satisfaction garantie. N'hésitez pas a faire affaire avec Mario Gingras très bon vendeur, à l'écoute des besoins de ses clients et prêt a vous trouver la voiture idéal pour vous et votre famille.
(Translated) Excellent service from the seller Felix (Hull Hyundai) very kind and polite, very professional approach. I highly recommend it! 5 stars (Original) Excellent service de la part du vendeur Félix (Hull Hyundai) très gentil et poli, approche très professionnelle. Je vous le recommande grandement ! 5 étoiles
(Translated) Very good service I recommend it thanks to Aref, Bruno and Luc. (Original) Très bon service je le recommande merci à Aref, Bruno et Luc.
(Translated) Very nice experience buying my car !! Thanks to Hedi, Jessica ,, vinko. Each of them took the time to answer my questions well. (Original) Très belle expérience pour l’achat de ma voiture!! Merci à Hedi, Jessica,,vinko.Chacun d’eux ont pris le temps de bien répondre à mes questions.
(Translated) Thieves !! Sales Manager not able to pay these accounts and money to people who work hard to have ... (Original) Que des voleurs !! Directrice des ventes pas capable de payer ces comptes et l'argent au gens qui on travailler fort pour avoir ...
(Translated) Very good service .. quick response to my questions .. car delivered quickly good explanation of how the car works .. (Original) Très bon service ..réponse rapide à mes questions..voiture livré rapidement bonne explication du fonctionnement de la voiture..
Great service Thanks to Macelino, Jessica and Vinko!
(Translated) Excellent service and follow-up with the sales representative Mario Gingras (Original) Excellent service et suivi avec le représentant des ventes Mario Gingras
Thanks Luc you are the best
(Translated) Good experience at Hull Hyundai for a new 2021 Venue vehicle. Bruno gave me a good price with no problems and everyone was welcoming! (Original) Bonne expérience chez Hull Hyundai pour un nouveau véhicule Venue 2021. Bruno m’a fait un bon prix sans problèmes et tout le monde a été accueillant!
(Translated) Excellent customer service. Franceska, although a new salesperson, listened to my needs and was able to find a vehicle that met my criteria. Thank you :) (Original) Excellent service à la clientèle. Franceska, bien que nouvelle vendeuse, a été à l'écoute de mes besoins et a été capable de trouver un véhicule qui correspondait à mes critères. Merci :)
(Translated) Excellent experience replacing our Tucson. The transfer service provided by Vinko Gacesa allows us to start driving our new 2022 car. Also thanks to Jessica and Mario for their support. We will continue our visits to the service with a warm welcome from Pierre. (Original) Excellente expérience du remplacement de notre Tucson. Le service de transfert donné par Vinko Gacesa nous permet de débuter la conduite de notre nouvelle voiture 2022. Aussi merci à Jessica et Mario de leur soutien. Nous poursuivrons nos visites au service avec le bon accueil de Pierre.
I have been going to this dealership for almost 20 years. I have rarely been disappointed with the service and, if I have issues, they are always quickly resolved. Highly recommend the service department
(Translated) I bought a used suv, and the engine was working well, they repaired everything and even found another problem, great service from mister brousseau (Original) j ai acheter un suv usagé ,et le moteur fonctionait pa bien,il ont reparer le tout et meme trouver un autre probleme,super service de monsieur brousseau
(Translated) Two family members bought 2 new vehicles last week. One due for delivery within the next 12 hours ..... Well! They worked miracles to accommodate us! Very competitive prices in a context of scarcity of certain models. Really satisfied with their approach and their service. A third purchase planned by October !!!! They operate as a family business and everyone there seems to love their jobs! (Original) Deux membres de la famille ont acheté 2 véhicules neuf la semaine dernière. L'un devant être livré dans les 12 prochaines heures..... Eh bien! Ils ont fait des miracles pour nous accommoder! Les prix fort compétitifs dans un contexte de rareté de certains modèles. Vraiment satisfait de leur approche et de leur service. Un troisième achat prévu d'ici octobre!!!! Ils opèrent comme une entreprise familiale et tout le monde sur place semble bien aimer son travail!
When there today, to look forr a Sonata 2019, talked to 3 salesman, i asked a simple question!! What is the price for a Sonata, all 3 couldn't answer. One of them was rude, so he sens me with this older gentleman. I sat down, he could not type on the keyboard. He told me he as been salesman for 30 years!! What!! Cant use a keyboard, he couldn't find the word Sonata, keept typing Kona!! Are you kidding me!! I got up and left. Staff not friendly and rude. Don't bother going there. And i had to wait about 15 minutes, before the receptionist even notices me!! And the place was empty, i guess playing on her Cell phone was more important... Owner should be ashame... Don't even bother writing back on this..Were so sorry!! Or something like that.. Change your staff!!, its funny, that they don't even borher saying sorry on bad reviews.. Shows what kind of staff they have.
Can't really give much of a review, was brushed off by the salesman within minutes of my visit.
(Translated) I am always satisfied with the staff and the card that gave you a big congratulations congratulations for your good work COLOSSAL (Original) Je suis toujours satisfait du personnel et de l.aceuille que vous donné un gros bravo félicitations pour votre bon travail COLOSSAL
(Translated) We bought a car from Hyundai in Hull. We were pleasantly served by Angélique Plouffe. Her professionalism, her dynamism makes her a sales representative so we can have confidence. Hyundai in Hull and Angélique Plouffe are recommended. We are very happy with our Santa Fe, which is beautiful, very comfortable and fun to drive. (Original) Nous avons acheté une voiture chez Hyundai à Hull. Nous avons été agréablement servi par Angélique Plouffe. Son professionnalisme, son dynamisme fait de elle une représentante des vente donc on peut avoir confiance. On recommande Hyundai à Hull ainsi que Angélique Plouffe. Nous sommes très contents de notre Santa Fee, belle allure, très confortable et agréable à conduire.
(Translated) Thanks to Hedi Rasouli, Jessica Fournier and Vinko Gacesa! (Original) Merci à Hedi Rasouli, Jessica Fournier et Vinko Gacesa!
(Translated) Very nice experience after my 3rd vehicle. Good service. Mario very good service with a smile. Vinko good service also explains well. Aref excellent service good explanation. Thank you (Original) Très belle expérience après mon 3 véhicule. Bon service. Mario très bon service très souriant. Vinko bon service aussi explique bien. Aref excellent service bonne explication. Merci
(Translated) We had a very good experience, our salesman Marc Amyot was very understandable, we asked a lot of questions, especially since it was our first new car for us. René and Gisèle Larocque (Original) On a eu une très belle expériene,notre vendeur Marc Amyot etait très compréhensible on posait beaucoup de questions surtout que pour nous c'était notre première voiture neuve. René et Gisèle Larocque
Dont know where to start.... Think wizely before buying hyundai.
(Translated) Last Friday I made a deposit of 1000 dollars for the purchase of a used car at hyundai Hull. They didn't give me an invoice or get me to sign a contract. With unforeseen problems I called to cancel the rvd d today. After hours the manager Luc calls me back with extreme arrogance telling me that it is not possible to recover my deposit, asking him his name to follow up with the consumer service, he me to live in such a reputable dealer hangs up on the nose, it is disappointing to see this at hyundai i will not let go of the case i (Original) Vendredi passé j ai fait un dépôt de 1000 dollars pour l achat d une voiture d occasion chez hyundai Hull. Ils ne m ont pas donne de facture ni faire signer de contrat. Avec des problèmes venus à l imprévu j ai appelé pour annuler le rvd d aujourd'hui. Après des heures le directeur Luc me rappelle avec une arrogance extrême me disant que qu il n est pas possible de récupérer mon dépôt ,en lui demandant son nom pour faire le suivi avec le service des consommateurs il me de vivre dans une concessionnaire aussi réputé raccroche au nez.j'ai c est décevant de voir ca chez hyundai je lne lacherai pas l affaire i
I bought many cars in my life. At many different dealerships and and was Really impressed with the service I got from Hull Hyundai i met with a Salesmen by the name of Robbie he was very pleasant to deal with got me what I wanted for a fair price. I will definitely buy from Hull Hyundai again. Thanks again for your service Robbie !!!
(Translated) Very well received with good coaching staff. Thanks to Mélanie Belley and Steve …
I had an amazing experience shopping for my car at hull Hyundai the sales representative Robbie provided the best customer service was very professional and helpful I will definitely be buying another car from him in the future very pleased with Robbie
(Translated) Excellent service from Bruno, Marcillino and Vinko. From reception, through financing and delivery, courteous, friendly and pleasant staff. Thank you for my new vehicle !. (Original) Excellent service de la part de Bruno, Marcillino et Vinko. De l'accueil, en passant par le financement et la livraison, personnel courtois, sympathique et agréable. Merci pour mon nouveau véhicule !.
(Translated) I just bought a 2021 Hyundai Tucson and I am delighted! The whole team is at the top, special mention for Luc Depelteau who really does everything to help us. Thanks again !! (Original) Je viens d’acheter un Hyundai Tucson 2021 et je suis ravie ! Toute l’équipe est au top, mention spéciale pour Luc Depelteau qui fait vraiment tout pour nous arranger. Merci encore !!
I purchased a new Kona Ultimate from Hull Hyundai in 2021 , and they made the transition from buyer to ownership an enjoyable experience. Any questions I had about the sales and service were addressed professionally, courteously and in a way which was understandable. From the salespeople to top tier management , you feel like you are valued and part of the Hyundai Family at HULL HYUNDAI. This is a dealership that sets the standards for others to follow, and I will be definitely purchasing my next Electric Kona from Hull Hyundai ! THANK YOU FOR THE GREAT SERVICE !
(Translated) no (Original) nul
(Translated) Excellent customer service. Seller Michel Sarrault and Marcillino Kayroyz sales manager and delivery agent Vinko Gacesa Thanks Hull Hyundai. (Original) Excellent service clientèle. Vendeur Michel Sarrault et Marcillino Kayroyz directeur commercial et agent de livraison Vinko Gacesa Merci Hull Hyundai.
Excellent service
Called to inquire about test driving a Kona EV and before I could even finish my sentence the sales guy went into a speech about how they don't let just anyone test drive the car and that I would be required to put a deposit of $1000 on purchasing a Kona before taking a test drive. When I told him that Nissan does not require a deposit for test driving the Leaf and that I wanted to compare both vehicles before purchasing one, he responded by saying that there is no comparison and many people put down deposits before even seeing the vehicle. I thanked for narrowing down my decision and hung up. Maybe Hyundai should adopt the Tesla dealership model.
Thank you for another great vehicle, great price this is the second one we purchased there thanks to Glenn Mathurin and Valerie Lapointe
(Translated) Warm welcome, information and answers to our specific questions. (Original) Accueil chaleureux, informations et réponses à nos questions précises.
Location
Bon services
(Translated) Super service from Mario Gingras thank you very much (Original) Super service de Mario Gingras merci beaucoup
Very bad service. First they installed my winter tires wrong as the rear ones are bigger (I even told them when I brought the car) so I call them so have this fixed and they can't guarantee it'll be done within an hour.. just to switch tires. So 6min and $10 later at jiffy lube it's done. There's always something at Hull Hyundai, buying a car is fine but after that the service is horrible. Another time they had me waiting 1h before telling me they received the wrong part so I had to go back another time, anyway there's always something.
(Translated) Mario Gingras was very efficient and met my expectations of a fast and trouble-free delivery. Excellent service as a first experience at hull hyundai. (Original) Mario Gingras a été très efficace et a répondu à mes attentes d'une livraison rapide et sans problème. Excellent service comme première expérience chez hull hyundai.
It was a very smooth process, from sales to administration to delivery of the nes car. They took care of the paperwork too.
(Translated) OK no problem (Original) Ok pas de problème
(Translated) Super good customer service, I received better service there than at other dealerships I visited when purchasing my new car! Super good service before, during and after the purchase, from Luc and Mario in the sales department. A great experience, I will definitely go back. (Original) Super bon service à la clientèle, j’ai reçu un meilleur service là qu’à d’autres concessionnaires que j’ai visité pour l’achat de ma nouvelle voiture! Super bon service avant, pendant et après l’achat, de Luc et Mario au département des ventes. Une expérience super, j’y retournerai sans hésiter.
(Translated) Thanks to Mario Gingras for your excellent services (Original) Merci a Mario Gingras pour votre excellent services
(Translated) The best advice I can give to a future buyer: go elsewhere my friend! Problem solving and after sales service are not part of their qualifications. Just reading the other reviews, I should have been wary and take my legs my shot. (Original) Le meilleur conseil que je peux donner à un(e) futur(e) acheteur(e): va ailleurs mon ami(e)! La résolution de problèmes et le service après-vente ne font pas parti de leurs qualifications. Rien qu'à lire les autres commentaires, j'aurai dû me méfier et prendre mes jambes à mon coup.
Michel S., Marcillino K., and Vinko G. were all extremely pleasant during this process. They provided adequate service to ensure we found the car best suited for our needs. We appreciate their help, patience and support.
We had an amazing experience buying out car here! The service was efficient professional and friendly! Thank you to Bruno, Jessica and Francesca, they’re all super helpful!
Excellent service and attention to detail. Merci Hedi Robin et Vinko
(Translated) I was well received by the team and they helped a lot with the purchase of my first car! Thank you to the whole team ???? (Original) J'ai été bien accueilli par l'équipe et ils'ont grandement aidé à l'achat de ma première voiture! Merci à toute l'équipe ????
(Translated) Very satisfied with the service received when purchasing my vehicle. Thanks to the whole team. (Original) Très satisfaite du service reçu lors de l'achat de mon véhicule. Merci à toute l'équipe.
(Translated) At this moment very satisfied with my Elantra 2020. I hope for a long time again! (Original) En ce moment très satisfait de mon Elantra 2020. J'espère pour longtemps encore!
I just bought a new Tuscon 2021 with Hyundai hull and I honestly had the best service they help me from start to finish. My sale man Bruno was amazing and, very knowledgeable I honestly would recommend Hyundai hull to family and friends they gave me an excellent service and everything went very fast thank you to team Hyundai hull
(Translated) Very good service I have nothing to play more (Original) Très bon service je n'ais rien à jouer de plus????????????????
(Translated) Excellent service and fast. (Original) Excellent service et rapide.
(Translated) Thank you Mario Gingras for your great patience. I've asked a lot of questions and changed my mind a lot, but you were there for my choices. I can't wait to get my kona and tie your beanie, I'll have lots of more questions for you ???? (Original) Merci Mario Gingras pour ta super belle patience. J’ai posé énormément de question et changé d’idée souvent, mais tu étais là pour mes choix. J’ai très hâte d’avoir mon kona et attache ta tuque, je vais avoir pleins d’autres questions pour toi ????
Great Service, recommend Mario Gingras! Great salesman!
This was an excellent experience. Proper Covid precautions friendly no pressure bilingual sales team.
We are very pleased with our recent purchase. The sales team is excellent and the service is phenomenal, we highly recommend them!
(Translated) Superb service for the purchase of my hyundai pallissade: with Bruno who was able to help me from start to finish. Marcillino at Finance who answered all of my questions with a good sense of humor. And Vinko on delivery who went through all the paper questions and presented the vehicle from A to Z. Having experienced other services previously quite bad I can say that at the moment things are starting very well ???? (Original) Superbe service pour l’achat de mon hyundai pallissade : avec Bruno qui a su m’aider du début à la fin . Marcillino aux finances qui a répondu à toutes mes questions avec un bon sens de l’humour . Et Vinko à la livraison qui a fait le tour de toutes les questions papier et ma présenter le véhicule de À à Z. Pour avoir vécu d’autres services auparavant assez mauvais je peux dire qu’en ce moment ça commence très bien ????
Bough a used car yesterday thanks to the help of Glenn our sales rep. One thing i can always appreciate in is no pressure sales person. Glenn made it easy for us to find the right car for our needs! I highly recommend you to go see him, thanks again for your help.
(Translated) Very good service (Original) Très bon service
(Translated) Tres bon service de la part Vinko Michel, Malcillino (Original) Tres bon service de la part Vinko Michel, Malcillino
(Translated) Excellent service, more than reasonable price for your exchange. I highly recommend Hull Hyundai !! ???????? (Original) Excellent service, prix plus que raisonnable pour votre échange. Je recommande fortement Hull Hyundai!! ????????
great service, made business with Mario Gingras, easy transaction ;)
Good experience with Robbie El-Sayegh, found the car I was looking for and hassle free.
(Translated) I bought a used car and I love the car. Jean Richard and Robin gave me outstanding service. I highly recommend this place for a occassion car or a new car. (Original) J'ai acheté une voiture d'occasion et j'adore la voiture. Jean Richard et Robin m'ont donné un service exceptionnel. Je vous recommande fortement cet endroit pour une voiture d'occassion ou une nouvelle voiture.
Horrible Used Sales manager ruined our experience. Jean Richard was very condescending, rude and basically told us that he did not care about us since we had already signed all the papers. Very unprofessional, avoid at all cost!
(Translated) Fast and informed service with Mélanie Belley !!! Personalized and incomparable service with Maxim Meunier !!! Separate service in new with Mario Gingras !!! (Original) Service rapide et éclairé avec Mélanie Belley!!! Service personnalisé et incomparable avec Maxim Meunier!!! Service distinct dans le neuf avec Mario Gingras!!!
(Translated) Excellent service, many thanks to Luc, Bruno, Jessica and Vinko. I recommend to everyone. (Original) Excellent service, merci beaucoup à Luc, Bruno, Jessica et Vinko. Je recommande à tout le monde.
(Translated) We took possession of our Kona 2021 on Monday March 1, 2021. A special thank you to Mario Gingras and Luc Depelteau for insisting on presenting their offer to us, they saved us $ 5,000. We have been customers of Hull Hyundai for over 7 years. In addition to customer service after sales, Mr. Brousseau, who is very professional, offers impeccable service. (Original) Nous avons pris possession de notre Kona 2021 lundi le 1er mars 2021. Un merci spécial à Mario Gingras et Luc Depelteau d'avoir insister pour nous présenter leur offre, ils nous ont fait réalisé une économie de 5,000$. Nous sommes clients de Hull Hyundai depuis plus de 7 ans. De plus au service à la clientèle après vente, M. Brousseau, qui est très professionnel, offre un service impeccable.
(Translated) Bruno, our salesperson, was very pleasant and knowledgeable, courtesy. Your dealership was recommended by a friend who does the checks in Hull. Very satisfied with my Santa Fe Hybrid. (Original) Bruno, notre vendeur, était très plaisant et connaissant, courtoisie. Votre concessionnaire a été recommandé par une amie, qui fait les vérifications à Hull. Très satisfaite de ma Santa Fe Hybride.
I agree with other reviewers, this dealership is vague about everything and don’t tell you the full story until it`s too late or the contract’s done. They played a game with me and didn’t give me a clear answer when I was asking questions. I dealt with 3 different people and all 3 had different stories. They weren’t transparent at all. They tried to blame some of theirs mistakes on me even though I wasn’t alone in the process, so I had proof they’ve lied to me. They have a confused and disorganised approach which doesn’t make me feel confident in and I lost all trust in them. The sales and finances directors lied several times. They tried to cover and didn’t assume any of the mistakes that cost me money, time and energy after the fact. Which was supposed to be fast and easy to repair wasn’t at all and still not over... I’m never going back even for an oil change. (Which by the way, was put on the contract even if I told them no...) They didn’t listen when I told them I didn’t want any additional warranty or insurances. When it came to sign the contract (which was just a formality because of the pandemic situation everything was already done) they had put it in anyway in the contract.
I purchased my car in July 2019 , the sales team were wonderful . However I've not had the same experience with the service dept . When I picked up my car last year I didn't notice the two rear seatbelts were damaged as I never sat in the back during the test drive. In Jan I had time to bring the car in and had one of the service advisors come out and look at them and he said he would order them and call when they were in . It's now 2 months later and I hadn't heard anything so I called and after being transferred 3 times finally spoke with the parts dept was told there was no record of anything and wanted to again pass me off to the advisors voicemail. I've in the past as well been out on hold forever when I tried to book an appointment for service and endedp not booking one because the appointment would have been 2 weeks later. Needless to say my patience has run out with your service and will be looking elsewhere for service in the future. Update...walked in to Myers Hyundai and had the parts ordered , a repair order written and a service appointment for Friday , all within 10 minutes .... Maybe there's and example to be seen!
(Translated) A1 in the wind ???? and very desu from the (garage service) came for an oil change and the money has disappeared ... It's just the principle of the chause the money I man crazy???? (Original) A1 au vent ???? et très desu du ( service garage ) venu pour un changement d'huile et de l'argent a disparu... C'est juste le principe de la chause l'argent je Man fous????
(Translated) Super good quick courteous service with the seller Anass I recommend it ++++ (Original) Super bon service rapide courtois avec le vendeur Anass je le recommande ++++
(Translated) Excellent service at Hull Hyundai! Thank you very much for the great experience you gave us Mario Gingras with our new Kona. Unparalleled service! (Original) Excellent service à Hull Hyundai! Merci beaucoup pour la belle expérience que tu nous a fait vivre Mario Gingras avec notre nouvel Kona. Un service hors pair!
I bought a Santa Fe 2.0T there in 2016 clearly explaining I wanted to tow a travel trailer. This was my main reason for looking at this SUV. Took me awhile to get around to buying one and recently started looking. The 1st I looked at the person was very kind and told me about his brother-in-law trying to tow 2000 to 3000lbs; a tent trailer. He said that it was really not a good idea to tow weight without risk of damaging your engine or worse. I then did research and found this is true. Do your research well before buying.
(Translated) Very nice experience of buying my 2014 Elantra GT !! The entire sales team is exceptional and attentive to our needs. Since I go to the department of service and again it's perfect! I recommend this dealer to everyone. (Original) Très belle expérience d'achat de mon Elantra GT 2014 !! Toute l'équipe des ventes est exceptionnelle et à l'écoute de nos besoins. Depuis je vais au département du service et encore une fois c'est parfait!! Je recommande ce dealer à tout le monde.
Great service
(Translated) This Honda retailer is worthy of luxury retailers. My advisor Yoan has done a very good job and is very professional. (Original) Ce détaillant Honda est digne des détaillants de luxe. Mon conseiller Yoan à fait un très bon travail et est très professionnel.
(Translated) The saleswoman, Samantha, was very friendly and transparent throughout the transaction. (Original) La vendeuse, Samantha, a été très sympathique et transparente tout au long de la transaction.
Great place to get your Hyundai serviced, great staff, very friendly, I have always been satisfied
I had a really good experience and would recommend Hull Hyundai for anyone wanting to buy a Hyundai!
Thank you Robin for all your help!
(Translated) I was well accompanied during all the steps concerning the purchase of my new vehicle. A special mention to the seller Hedi Razouli for his professionalism and availability. A 5 star for Hedi. Thank you. (Original) J'ai été bien accompagnée durant toutes les étapes concernant l'achat de mon nouveau véhicule. Une mention spéciale au vendeur Hedi Razouli pour son professionnalisme et sa disponibilité. Un 5 étoiles pour Hedi. Merci.
(Translated) We were interested in a used Ford fiesta And we never had the chance to try it out because that was the first day they were never able to start it (battery) then it was the starter and finally a broken wire! It took over a week to get back to us and we hadn't had a call from the WoW garage what a service for new customers! I imagine what a service we would have had if this purchase had taken place. We bought elsewhere (Original) Nous étions intéressé à un Ford fiesta usager Et nous avons jamais eu la chance d’un essai car d’est là première journée ils n’ont jamais été capable de la démarrer (batterie) ensuite c’était le démarreur et pour finir un fil brisé! Ça pris plus d’une semaine pour nous donner des nouvelles et nous avions pas eu d’appel du garage WoW quel service pour des nouveaux clients! J’imagine quel service nous aurions eu si cette achat avait eu lieu . Nous avons acheté ailleurs
(Translated) Great services (Original) Super services
(Translated) August 10, 2021, I took possession of my 2022 Tucson and had excellent service from Mario Gingras as well as Robin Young. Mr. Vinko Gacesa was patient with my casseroles walking around the office! Thanks to Hull Hyundai, I will not hesitate to refer you! (Original) Le 10 août 2021, J’ai pris possession de mon Tucson 2022 et j’ai eu un excellent service de Mario Gingras ainsi que de Robin Young. Monsieur Vinko Gacesa fut patient avec mes cocottes qui se promenaient dans le bureau! Merci à Hull Hyundai, je n’hésiterai pas à vous référer!
Great services
(Translated) I bought a Hyundai Accent about 1 year ago. Having shopped in several places before buying my car, I was greatly impressed by the professionalism and expertise of Karine Normandeau. She took the time to question me to understand my needs and advised me a vehicle that suited me perfectly. Thank you Karine for your valuable advice! (Original) J’ai acheté une Hyundai Accent il y a environ 1 an. Ayant magasiné à plusieurs endroits avant de faire l’achat de ma voiture, j’ai été grandement impressionné par le professionnalisme et l’expertise de Karine Normandeau. Elle a pris le temps de me questionner afin de bien comprendre mes besoins et m’a conseillé un véhicule qui me correspondait parfaitement. Merci Karine pour tes précieux conseils!
(Translated) Be careful !!! I got my vehicle to the garage for two safety reminders and a change of oil ... A few km out the "check engine" ... I'll be right back to let me know that I have a room to change for $ 315 plus taxes ??? And $ 700 if I did not replace it soon ... Short story I went to see a mechanic from my family who told me the gas cap is the cause. It cost $ 25 ... problem fixed. Please do not make you have !!! Have just received an automatic response after 3 days of my opinion ... I contact no one ... you even contacted me and paid me my oil change, my gas cap and the morning I lost at job !!! I will advise you later for your good service ... (Original) Faite ATTENTION !!! J'ai fais rentrer mon véhicule au garage pour deux rappels de sécurié et un changement d'huile... Quelques km sortis le "check engine"... Je reviens tout de suite pour me faire dire que j'ai une pièce à changer pour 315$ plus taxes ??? Et 700$ si je la remplaçais pas bientôt... Histoire courte je suis allé voir un mécanicien de ma famille qui m'a dit le bouchon à gas est la cause. Sa coûté 25$... problème réglé. SVP ne vous faite pas avoir!!! Viens de recevoir une reponse automatique après 3 jours de mon avis... Je contacte personne... vous même contacté moi et payé moi mon changement d'huile, mon bouchon à gas et l'avant-midi que j'ai perdu au travail !!! Je vais vous conseiller par la suite pour votre bon service...
(Translated) Our experience at HULL HYUNDAI has been excellent in every way. We highly recommend this dealer. (Original) Notre expérience chez HULL HYUNDAI a été excellente en tout point. Nous recommandons fortement ce concessionnaire.
I dealt with Mario Gingras and he was very helpful and helped with all the questions and requests via phone/sms /email until the moment I had time to visit the dealership. Excellent customer service and the same goes for all their team. I remember the very cheerful Ismail and Aref too... Great team
(Translated) Wow great service from start to finish. Thanks to the whole team :) (Original) Wow super service, du début à la fin. Merci à toute l’équipe :)
(Translated) Great service from Mario Gingras. I will be taking possession of my Ioniq5 in a few days. very good and professional follow-up. Thank you! (Original) Super service de la part de Mario Gingras. Je vais prendre possession de ma Ioniq5 dans quelques jours. très bon suivi et professionnel. Merci!
The staff at Hull Hyundai go the extra mile to ensure their clients feel special. Every time I visit to have my car serviced, I leave with complete satisfaction. I have purchased 2 Hyundai vehicles from the Hull dealership and I will definitely look to purchase again from there. Congrats Hull Hyundai for helping me feel well treated!
(Translated) If you want professional service, ask for Mario Gingras. With his extensive experience in Hull Hyundai, he will know you advise and find the vehicle that suits your needs. (Original) Si vous voulez un service professionnel, demandez pour Mario Gingras. Grâce à sa grande expérience chez Hull Hyundai, il saura bien vous conseillez et trouver le véhicule qui convient à vos besoins.
I received such a great service at Hull Hyundai! Robbie, Robin and Luc understood my needs and were able to guide me through the decision. I recommend this dealership for your next car purchase.
(Translated) We received excellent service from Robbie and Jessica. (Original) Nous avons reçu un excellent service de Robbie et de Jessica.
(Translated) Very satisfied with my purchase (hunday Elantra preferred 2021) and super good service (Original) Très satisfait de mon achat ( hunday Elantra préféré 2021) et un super bon service
(Translated) Worst car buying experience for life! Immediately the signed papers forget the service for the delivery of the vehicle! Bad info given to the client, wrong km on the contract vs on the odometer, client who must call to follow up and especially super arrogant and disrespectful sales manager as soon as the transaction is signed! I should have taken the time to look at all the bad reviews before I go shopping there! Ah yes and plan to lose several hours of waiting and stupidity and also have to come back because nothing is ready as they mentioned it to us at the start! (Original) Pire expérience d'achat de voiture à vie ! Aussitôt les papiers signés oubliez le service pour la remise du véhicule ! Mauvaise info remise au client, mauvais km sur le contrat vs sur l'odomètre, client qui doit appelé pour faire les suivis et surtout directeur des ventes ultra arrogant et sans aucun respect aussitôt que la transaction est signée ! J'aurais dû prendre le temps de regarder tous les mauvais avis avant d'aller magasiner là ! Ah oui et prévoyez perdre plusieurs heures d'attente et de niaisage et aussi devoir revenir car rien n'est prêt tel qu'ils nous le mentionnent au départ !
(Translated) For their great service including that of Mr. Mario Gingras I recommend them to you !! (Original) Pour leur super service dont celui de Monsieur Mario Gingras je vous les recommande!!
(Translated) A few words for the Hyundai Hull team. I highly recommend a visit to the Hyundai Hull dealership on St-Joseph. Extremely professional, honest and efficient without rushing the buyer. Mario sales representative exerted no pressure on the purchase of the vehicle, he informed me very well about my choice. Aref, Commercial Director, a very nice fellow who takes the trouble to explain to you in pictures the different insurance and finance choices available to you. Vinko is the representative who delivered my vehicle and took the necessary time to explain the technical and functional details of the vehicle. Well done to all the team! (Original) Quelques mots pour l'équipe Hyundai Hull. Je recommande fortement une visite chez le concessionnaire Hyundai Hull sur St-Joseph. Extrêmement professionnel, honnête et éfficace sans bousculate auprès de l'acheteur. Mario représentant des ventes n'a exercé aucune pression sur l'achat du véhicule, il m'a très bien renseigné sur mon choix. Aref, Directeur commercial, un gaillard fort sympatique qui prend la peine de vous expliquer en image les différents choix d'assurance et finance qui s'offre à vous . Vinko est le représentant qui a livré mon véhicule et a pris le temps nécessaire pour expliquer les détails techniques et fonctionels du véhicule. Bravo à toutes l'équipe !
(Translated) Good service, a big thank you Luc. Bruno excellent you. Thanks again (Original) Bon service, un gros merci Luc . Bruno t'ai excellent. Encore merci
(Translated) Very good service 100% satisfied. The perfect saleswoman Samantha, the Finance Director Mr. Aref was great and also the delivery agent Mr. Vinko was really great I recommend you go there. (Original) Très bon service satisfait à 100% . La vendeuse Samantha parfaite , le Directeur des Finances Mr Aref était super et aussi l’agent de livraison Mr Vinko était vraiment super je vous recommande d’aller la .
Very friendly staff. Car was all expected and more. Would highly recommend if your in the market for a Hyundai
Best Hyundai Dealership in the Ottawa/Gatineau region by far!! Service Center is next to none.
(Translated) Good service from Bruno! Thank you! (Original) Bon service de la part de Bruno! Merci!
(Translated) I recommend Angelique to the sales department! With her professionalism she will be able to advise you. (Original) Je recommande Angelique au service au vente! Avec son professionnalisme elle saura bien vous conseiller.
Very professional
(Translated) No problem with the personal waiting time ok if you do not have your paper coupon forgot that you have to pay. In 2020 it should be in the system and not coupons I was not happy I have been doing oil changes for 8 years at the same dealership if I cannot find my last coupon it is sure that they will come to lose me (Original) Aucun probleme avec le temps d'attente personnel ok si tu n'as pas ton coupon papier oubli ca il faut payer. En 2020 ca devrait etre dans le systeme et non des coupons je n"etais pas contente ca fait 8 ans que je fais les changements d'huile chez le meme concessionaire si je ne trouve pad mon dernier coupon c"est sur qu'ils vienment de me perdre
(Translated) Service null for return of car (Original) Service null pour le retour de voiture
I have nothing but positives to say about Hull Hyundai. We had great, low-pressure service from the sales Rep, Mario Gingras. The financing and administration was simple with Jessica and the delivery was informative and thorough thanks to …
Fantastic experience. I came in wanting to get a different car but the person who helped me out (Robbie) took his time and gave me a much better option. Had a great test drive and the deal was top notch. Would definitely recommend them to anyone looking to get a Hyundai.
(Translated) A huge thank you to Mario Gingras. A real pearl! Excellent service from the beginning to the end of the purchase of my car, as well as after-sales follow-up. Well done ! (Original) Un immense merci à Mario Gingras. Une vraie perle! Un excellent service du début à la fin de l'achat de ma voiture, ainsi que du suivi après-vente. Bravo !
I thought the service so far has been very respectful and relatively sincere in contrast to the other Hyundai dealers in the area.
I am never buying a Hyundai ever again. The hidden fees and other make it feel like a scam. This is my 6th year with my car and had different occasions where I had to deal with them. Today I had to call. I have the extended warranty. I have a check engine light now and I have to be billed for them to verify. 2 years ago I had an issue with snow inside my motor air filter and was had to pay for the fix. They said the car was a summer car as the excuse... Last point they told me at the beginning that it was at 0% interest meanwhile after viewing the loan with the financial institution it had interest in it. I was young when I bought the car and I was fooled . I do not recommend Hyundai. Never again.
Just picked up my new car from Hull Hyundai yesterday. Car was immaculate. Dealership staff were friendly and yet also very professional. Strongly recommend them. Especially Pierre_Marc Surprenant. Thank you Hull Hyundai. Jim
(Translated) Thank you Mario Gingras for the service. (Original) …
(Translated) I would like to give a little nod to my salesman Robbie who was excellent in his service I could not have asked for better ???? I recommend it to everyone! It met all my little requirements, a big thank you again for you ???? See you in my future purchases! ???? (Original) J'aimerais faire un petit clin d'oeil à mon vendeur Robbie qui as été excellent au niveau de son service j'aurais pas pu demander mieu ???? Je le recommande à tout le monde! Il a répond à toutes mes petites exigences, un gros merci encore pour toi ???? On se revois dans mes futurs achats ! ????
Thank you Robin for the help and support making it a very easy process.
(Translated) I was looking for a nice little used car and the seller Glenn answered all my questions very well .. Very good service and very satisfied with my purchase ... Thanks Glenn :) (Original) Je me cherchais une belle petite voiture d'occasion et le vendeur Glenn a très bien répondu à toute mes question.. Très bon service et très satisfaite de mon achat ... Merci Glenn :)
Terrible Customer Service !!!! I will never visit Hyundai because of the way they deal with clients ..... Thank you ,
(Translated) Excellent service and also with THE best seller, Mario Gingras (new car seller), a trusted guy !!! (Original) Excellent service et aussi avec LE meilleur vendeur, Mario Gingras (vendeur voiture neuve), un gars de confiance!!!
(Translated) Very good and fast service. (Original) Très bon service et rapide.
(Translated) I really had a great experience! thank you for everything (Original) J’au vraiment une super expérience ! Merci pour tout
(Translated) I do business with Karine several times! Excellent service from him! I recommend it to everyone! Best person I could trust for my car! (Original) Jai fais affaire avec Karine à plusieurs reprises! Excellent service de sa part! Je la recommande à tout le monde! Meilleure personne à qui je pouvais faire confiance pour ma voiture!
(Translated) Maude L. helped us choose our new Tucson in a good mood and a bit of laughter too. Very professional! Thank you. …
Great dealing with Mario. Got what I wanted for a 2nd time. Always great customer service. Thank you
(Translated) What a good service !! From beginning to end!! A big special thank you to Mario Gingras who knew how to listen to my needs when choosing my new car. It offers unparalleled service before, during and after the sale. ☺ (Original) Quel bon service !! Du début à la fin!! Un gros merci spécial à Mario Gingras qui à su être à l'écoute de mes besoins dans le choix de ma nouvelle voiture. Il offre un service hors pair avant, pendant et après la vente. ☺
(Translated) Super good service for used cars! Glenn Mathurin gave me excellent service, very respectful and zero pressure. …
(Translated) Always excellent service at Hull Hyundai! For sale and even service! Mario is an exceptional seller! Listening and available, he is always there to answer our questions and make buying a vehicle easy and enjoyable! Its after sales service is simply impeccable! Thank you for everything !! (Original) Toujours un excellent service chez Hull Hyundai ! À la vente et au service même ! Mario est un vendeur exceptionnel ! À l’écoute et disponible, il est toujours là pour répondre à nos questions et rendre l’achat d’un véhicule facile et agréable ! Son service après vente est tout simplement impeccable ! Merci pour tout !!
(Translated) The seller Rémi was very silly with me because I wanted a car and he wanted to sell one to more than $ 60,000 that I wanted. When I said no he made me a face and he entered the dealership without saying good day or thank you anyway. I will never go back to this place. (Pressure sale) (Original) Le vendeur Rémi à été très bête avec moi car je je voulais un auto et il voulais M en vendre un à plus de 60000$ que cwlui que je voulais . Quand j ai dit non il m'a fais une face et il est entré dans le concessionnaire sans me dire bonne journée ou merci quand même. Jamais je vais retourner à cet endroit. (Vente sous pression)
Experience: New Santa fe purchase -Was too $$$ in Hull and got a better deal in Ottawa. (no extra work on my side, Dealer did it all - taxes paid for QC so no issue there either) SERVICE: Terrible!!! non-neg charge (Tried anyway) on a Bumper to bumper Warranty problem... really? This is gouging...Went to Gatineau Hyundai and they would charge only if there was no Issue.( Which from the noise there was)Never charged, and never considered Hull ever again. They are curtious and polite, but so are the scammers that call me at home ;)
A bad experience is an understatement. From beginning to end the process of buying our vehicle at Hull Hyundai was terrible. From communication to service and general organization the team at Hull Hyundai was brutal. I will not list all the things that occurred with us at this dealership because frankly there isn't enough time in a day. I highly suggest buying your vehicle somewhere else. If you must, ask for Melanie because she was the only one who genuinely seemed to care about all the trouble we endured here. Good Luck
Hedi was very knowledgeable and professional!
(Translated) Thanks to Hull Hyundai for the excellent service you gave me when purchasing my Elantra preferred 2021. Even though there was a little misunderstanding, the sales manager was able to correct things and it really is. appreciated. (Original) Merci à Hull Hyundai pour l'excellent service que vous m'avez offert lors de l'achat de mon Elantra preferred 2021. Même si il y a eu un petit malentendu, le directeur des ventes a su corriger le tir et c'est vraiment apprécié.
(Translated) We were served by Mario and we are very happy with the service. Thanks to the whole team! (Original) Nous avons été servis par Mario et nous sommes très satisfaits du service. Merci à toute l’équipe!
(Translated) Super good service !! Really happy with my purchase! Thanks Bruno! (Original) Super bon service!! Vraiment heureuse de mon achat! Merci Bruno!
Customer service was very friendly and welcome!
Excellent experience with searching & choosing vehicle. Thank you to Hedi, Marcillino et Vinko.
Karine was of great help, very easy to communicate with, you only need to ask her a question once to get an answer. Excellent work!
Looking at buying a car from this dealership. Really helpful and friendly staff. A sales associate named Felix took the time to help me and give me all the info. When I decide on one, I'm definitely calling him and going back to this dealership because the service is amazing.
(Translated) Very satisfied with the service received here. I highly recommend! Alexane Lacombe (Original) Très satisfaite du service reçu ici. Je recommande fortement! Alexane Lacombe
Poor service......
Just bought my first EV car, a Ioniq! Awesome experience at Hull Hyundai! Great team, great service, great opportunity at having questions answered. I have been accompanied throughout with great support and all my questions (and I had many) have been answered to my satisfaction. Everything was tuned to perfection with great attention to details. I particularly want to thank Samuel Leblanc-Gratton and Luc Depelteau who have been awesome! Thank you guys!
I went to Surgenor Hyundai, I went to Hull Hyundai, I went to Gatineau Hyundai, but I only trust Pathway Hyundai to work on my car. But haven't found a place to buy a Hyundai car yet... If I could give a no star review I would. Went multiple times to the garage. The worst they do is break every trims they remove!!! Once I went there for a random warranty issue on something aesthetic; something else then the engine and exhaust system. They gave me my car back, went home, noticed there was something strange with the car like no power, no acceleration, hard time keeping the engine idle. When I got home I looked around the car for something when I noticed a rag in the exhaust. I came back and returned the rag to the Service Advisor a week later. He said this shouldn't affect the car performance. He was clueless. Once my rear defroster was damaged. They said it was under warranty and they ordered the piece and I should get a call to change the piece in a month. Came back two months later, they said the window was not received yet, they will then rush the order and I should receive a call in a month. Came back two other months later, they said the window was not received yet, they will then rush the order and I should receive a call in a month. Finally received a call, they received the item, I had to come to change the window two weeks later. Came in, started the job, then said they only needed to do a little soldering in the end; plus there was soldering lead everywhere in the trunk. In the end I waited around 5 months all winter (when I needed the rear defroster) because a guy didn't check it's job properly to order something not needed. Plus the Service Advisor had not done it's job properly neither ordering the piece, and lied to me. A recent car should never take more then two weeks to order a piece. I've seen all of the Service Advisors there, there was a rotation between them for two years. I never saw a competent one. I even recognize one in a random store later and the guy didn't not even acknowledge having worked there ever; he was obviously embarrassed of been recognized. I could've recognized is face between a million.
Terrible customer service all across the board, gave them several chances and returned with different cars, no improvement over the years, even buying parts is a hassle and the staff is condescending, will not return, avoid this dealership at all costs.
(Translated) I had the chance to negotiate my fifth Hyundai vehicle with the same salesman and sales manager, Mr. Luc Depelteau and his service was more professional. He served me as if he were treating a member of his family. Even my children will see Luc for their purchases and they love him because he answers their questions in simplicity. Thanks again to Luc and his team for the excellent service. (Original) J'ai eu la chance de négocier mon cinquième véhicule Hyundai avec le même vendeur et Directeur des ventes, M. Luc Depelteau et son service a été de plus professionnels. Il m'a servi comme s'il traitait un membre de sa famille. Même mes enfants vont voir Luc pour leurs achats et ils l'adorent puisqu'il répond à leurs questions dans la simplicité. Merci encore a Luc et son équipe pour l'excellent service.
Very nice
(Translated) As always Pierre the technician Good and courteous service (Original) Comme toujours Pierre le technicien Bon services et courtois
(Translated) Excellent service for both the sale and delivery of the car. Accommodation also for the transfer of another vehicle greatly appreciated. Worth 5 stars and above !!! (Original) Excellent service tant à la vente qu’à la livraison de l’auto. Accommodation aussi pour la transfert d’un autre véhicule grandement apprécié. Vaut le 5 étoiles et plus!!!
Called twice to make sure my reservation was confirmed and to have the car I was interested in ready for my appointment. They made me wait over an hour to see a car with a dead battery, so I couldn't even test drive it.
Great staff !
Got accepted for my First car , Great service ! And good service thanks to you Michel.
We bought a used car from this dealership last month. Unfortunately, their finance person lied to us and tried to increase the price by including life insurance under false pretenses. I noticed too many reviews that had similar experiences of trying to add extra charges to just be a one time thing or an honest mistake. When we told them that we did not agree to the life insurance, the person handing over the car brought in another individual that proceeded to try and intimidate us into accepting the deal. After we refused, the price was reduced to the original price we had agreed upon. All of a sudden the person handing over the car was really nice to us, where before he was not pleasant. It would appear there are a variety people at this dealership that could be involved in this type of scam to increase the price on customers. In addition, one reason we decided to buy from a Hyundai dealer was they have this certified pre-owned promise. Well we needed to buy winter tires and rims right away and we came to find out that the cars filters needed to be change (they were so dirty that there was a whistling sound when using the heater), there was very little brake oil left and what was left needed to be flushed and changed, and the alignment needed to be adjusted. I guess that certified pre-owned promise didn't include these basic maintenance care. Well lesson learned since this was the first used car we bought. It's really too bad as we were hoping to establish a good relationship with this dealership so we could bring our car back for maintenance and repairs, but we can't trust this dealership. My wife and I are very honest and hard working people, and we understand businesses and people need to make money especially during these times, but if you have to lie and cheat to make money then maybe you shouldn't be in business. Anyway, we thank this dealership and the people that gave us this experience because it taught us many hard lessons. We will still seek to see the best in people, but we wont be as naive next time.
(Translated) I am satisfied with seller Bruno, CFO, Atef, and delivery agent Vinko. (Original) Je suis satisfaite du vendeur Bruno, du directeur financier, Atef, et de l'agent de livraison Vinko.
(Translated) Excellent sales service! Our salesperson was super friendly and went out of their way to help us. (Original) Excellent service de vente! Notre vendeur était super sympathique et a tout fait pour nous aider.
(Translated) Hull Hyundai, great experience. Very attentive to customer requests. I was served by Samuel, he found me and delivered my vehicle in no time since I needed it. A + Sam. Keep up the wonderful work! (Original) Hull Hyundai, très belle expérience. Très attentionné aux demandes de clients. J'ai été servi par Samuel, il m'a trouvé et livré mon véhicule en peu de temps puisque j'en avais un besoin. A+ Sam. Continue ton magnifique travail!
(Translated) Thank you Samuel, Aref and Vinko for the great service !!! (Original) Merci Samuel, Aref et Vinko pour le super service!!!
(Translated) Super good service buying a used car. Many thanks to Glenn for preparing the vehicle. Exemplary cleanliness thank you (Original) Super de bon service achat d'une voiture usagée. Un grand merci a Glenn pour la préparation du véhicule. Une propreté exemplaire merci
(Translated) Excellent service with Aref, bruno and Luc I recommend it (Original) Excellent service avec Aref, bruno et Luc je le recommande
I want to start by thanking my sale rep Karine Normadeau for her excellent Customer service and professionalism. It was a pleasure dealing with the Hull Hyundai team, all VERY helpful and accommodating. If ever you are looking to buy a new/used car, I truly recommend you make a stop at Hull Hyundai as I am guaranteed you will not be disappointed with your visit!!
Want to commend Luc and Paul and their team for finding me my car , selling it at a fair price , and taking the time to make sure I was shown all the features of my new car (thanks Vinko). Straightforward and respectful , their no-nonsense approach was refreshing and the process was smooth and efficient right through to delivery. Luc gave me an honest deal and was generous enough to give me a free oil change when the mudguards didn’t fit . Highly recommend Luc and his staff at Hull Hyundai .
(Translated) Excellent service, competent and courteous staff! Modern and clean facilities! (Original) Excellent service, staff compétent et courtois! Installations modernes et propres!
They are running after their bucks
Second car we are buying at Hull Hyundai in two years. Great service by all especially Jacques Legaré and Vinko Gacesa. We are planning on buting again from them!
Hedi served me and he was really helpful and never pressured me for a sale. The manager was really reasonable.
(Translated) woww I have so much good service with angelic plouffe !! I recommend this woman with a beautiful personality x 1000 .. go to Hyundai Hull see Angelique Plouffe !! (Original) woww Jai tellement eux de bon service avec angélique plouffe !! Je recommande cette femme avec une belle personnalité x 1000 .. aller chez Hyundai Hull voir angélique plouffe !!
(Translated) Thanks to Mario Gingras for his excellent service and sound advice! (Original) Merci à Mario Gingras pour son excellent service et les judicieux conseils!
(Translated) I loved the service from Bruno-Pier! I definitely recommend it. (Original) J'ai adoré le service de Bruno-Pier! Je le recommande sans aucun doute.
(Translated) Many thanks to Felix for his service, he spent a lot of time showing me the vehicle. I felt that I was not just a number despite the covid. (Original) Merci beaucoup à Felix pour son service il a passé beaucoup de temps a me presenter le véhicule. J'ai senti que je n'etais pas seulement un numéro malgré la covid.
(Translated) Very good service !! (Original) Très bon service!!
(Translated) Perfect service, super nice, great car !! (Original) Perfect service, super gentille, super voiture !!
(Translated) A big thank you to Angelique for taking the time to answer all our questions. You have been patient, listening and you have given us a lot of relevant information. Thank you. (Original) Un gros merci à Angelique pour avoir prit le temps de répondre à toutes nos questions. Tu as été patiente, à l'écoute et tu nous as donné beaucoup d'informations pertinentes. Merci.
(Translated) Jessica, Bruno and Vinko thank you Excellent 5 star services (Original) Jessica, Bruno et Vinko merci Excellente services 5 étoiles
Huge thanks to my salesman Glenn Mathurin, I walked in on a Monday and closed the deal the next day for the price I wanted to pay. Great customer service and a very positive experience for my first purchase from a dealership. Thanks Glenn!
(Translated) Whenever I am dealing with Karine Normandeau it is always a 5 star service and a good mood and a contagious smile! I highly recommend it if you want to get a Hyundai vehicle no matter where you are in Quebec it's worth the trip! Continue your excellent work and level of customer service. Well done! (Original) À chaque que j ai affaire à Karine Normandeau c est toujours un service 5 étoiles et une bonne humeur et un sourire contagieux! Je vous la recommande grandement si vous souhaitez vous procurer un véhicule Hyundai peu importe ou vous êtes au Québec ça vaut le déplacement! Continue ton excellent travail et niveau de service à la clientèle. Bravo!
Bought my first all electric Vehicle. Hedi, Vinko and Jessica offered excellent service and answered all my questions. I love my new Hyundai Kona!
Honestly I’m very disappointed, not only are there hidden fees on their vehicle pricing but they also do false advertising with their photos. Their photos have a filter on them so the car in person won’t be the same as the one in the photo online, the photos make the cars look like they have tint but they don’t and the colour is different in person. Just a warning to those looking to buy. When trying to figure out if cars have certain features instead of checking for the answer they just reply with “I don’t know”. We had an agreement to do the car for a certain price and for it to be ready for pickup at a certain time, both the deal and the appointment were broken. Even when we spoke to the Sales Manager about making up for some of these issues the most he could do is take $10 off, like what kind of business are you running? When I asked for the Managers business card they said they won’t give it to me because they don’t want me to write a 1 star review and post his name in it. In conclusion I do not recommend buying here unless you want to met with nonprofessional and untrustworthy individuals.
(Translated) Super good service !! Bruno Raymond a great seller who puts us at ease !! Vinko Gacesa great too :) very well explained and ready to roll with my new Venue ???? (Original) Super bon service!! Bruno Raymond un super vendeur qui nous met bien a l'aise!! Vinko Gacesa super aussi :) très bien expliqué et prête a rouler avec mon nouveau Venue ????
(Translated) Disappointment that I could not benefit from shuttle or courtesy car because 1-there was more 2-no time to make a diagnosis. I am on the guarantee! (Original) Déception de constater que je n'ai pu bénéficier ni de navette ni d'auto de courtoisie car 1-il y en avait plus 2-pas le temps de faire un diagnostique. Je suis sur la garantie!
Showed there very serious to buy a new car and met a sales man, that gave me great service. Tried the car, everything went well until it came time to negotiate the price. First, they jacked up their prices, which is normal. But then, after a lot of negotiation, the sales rep brought his sales director, and we had agreed on a great deal. Obviously, I suggested that I’d take an hour or two to talk it through with my family, but the sales director kept adding pressure, saying that the deal wouldn’t be good tomorrow and that he couldn’t print the sale offer claiming that I would get a better deal if I shopped around, which he didn’t want. Anyway, I talked it through with my family and agreed to meet the sales rep two hours later to sign. Once I arrived, I met Jean Richard, the director of used vehicle sales, and he had completely changed the numbers. When we tried telling him that we had a deal with the director of sales, he became condescending, cold and rude, and simply said ‘it can’t be changed. It’s like that’ even when his own sales rep agreed with us.. anyway, after a day, the director general of sales contacted me, and after a few hours, agreed to give me a similar deal. Point of the story, don’t ever go there: they don’t respect their promises and don’t honour their deals. Go to Gatineau Hyundai or Buckingham Hyundai instead. Most of their sales rep left to go there anyway
(Translated) Impeccable service from our seller Hedi! An outstanding salesperson who knows his cars very well. Always great service at Hull hyundai! Thank you (Original) Service impeccable de notre vendeur Hedi ! Un vendeur hors pair qui connaît très bien ses voitures. Toujours un super service chez Hull hyundai ! Merci
Great service ! Tres bon service ????????
(Translated) We bought a vehicle that the engine was finished and after struggling with our dealings with the consumer office and there we spoke with Vanassa, she exchanged for another car that the engine is good but rust. of the hatchback of the car, the salesman said he will give us a remote starter, but the manager Vanassa says that it cannot be done but what was to make the aesthetics of the hatchback, amateur job the rust is still there, do no business with had are a not good dealer (Original) Nous avons acheté un véhicule que le moteur était fini et après se débattre avec eut ont a fait d’affaire avec bureau consommateurs et là ont a parler avec Vanassa , elle a fait échange pour une autre auto que le moteur est bon mais de la rouille de le hatchback de l’auto ,le vendeur a dit qu’il nous donnera un démarreur à distance,mais la gérante Vanassa dit que sa peut pas se faire mais quel était pour faire l’esthétique de le hatchback,job d’amateur la rouille est encore là,faite pas d’affaire avec eut sont un concessionnaire pas bon
(Translated) Excellent service when purchasing a used vehicle. (Original) Excellent service lors de l'achat d'un véhicule usagé.
“BUY BEFORE YOU TRY”., Exclusively at Hull Hyundai. This place is absolute garbage. I went to see a USED car and was told I could test drive it before heading over. Once I get there, the salesperson brings the key and tells me I can’t drive the car, but I can start it and picture what it’s like to drive. Yes, just pretend you’re driving it. The only option to test the USED car before purchasing it was to negotiate the price first and then place a deposit. Buy before you try. The salesperson would run in and out and state that the “sales manager” would not allow a test drive without negotiating the price and a deposit. The stated, “we don’t want to add miles to it.” I was then assured that the manager had been driving this car for a week when it was traded in and there is nothing wrong with it. Yes. The sales manager can rack up the km for FUN, but we can go to hell for asking to test it before buying it. Read the other reviews and see for yourself just how sleazy these people are. Then look how little they care. All the answers are a generic copy and pasted message.
Amazing customer service. Robin was outstanding !
Glenn mathurin best sales representative out of all!!!
(Translated) Very good service. I just bought a 2017 Elantra. Marc Amyot was able to answer my questions and even more, I tell you recommended. (Original) Très bon service. Je viens d'acheter une Elantra 2017. Marc Amyot a su répondre à mes questions et même plus, je vous le recommande.
(Translated) Luc the general manager… did business with him excellent service ???? (Original) Luc le directeur général… faite affaire avec lui excellent service ????
(Translated) Thanks to Mario, Jessica and Vinko for the super good service !! (Original) Merci à Mario, Jessica et Vinko pour le super bon service!!
(Translated) Excellent service thank you (Original) Excellent service merci
(Translated) I love the hill hyundai service, it is my 4th vehicle bought with them ????thank you to michel jessica and vinko. (Original) J'adore le service de hill hyundai c'est mon 4 eme véhicule acheté avec eux ????merci a michel jessica et vinko .
(Translated) I would like to thank Robin Young for a more professional and courteous service when purchasing our new 2019 Santa Fay, well done and thank you! (Original) J'aimerais remercier Robin Young pour un service dès plus professionnel et courtois lors de l'achat de notre nouvelle Santa Fay 2019, bravo et merci!
(Translated) A big thank you to Mario Gingras who made us try the new Ioniq 5! Excellent service once again from Mario. (Original) Un grand merci à Mario Gingras qui nous a fait essayer la nouvelle Ioniq 5! Excellent service encore une fois de la part de Mario.
(Translated) service we received from Mario exceeded our expectations. Courtesy and product knowledge are strong here. Thank you (Original) service que nous avons reçu de Mario a dépassé nos attentes. Courtoisie et connaissance du produit sont chose forte ici. Merci
Great service. I was able to pick up my car in 48 hours. Staff was responsive to my questions and needs. Overall great service!
(Translated) Excellent customer service. Quick appointment for test drive. Very professional and friendly saleswoman franciska. Good service from manager Luc and the other finance and delivery employees. (Original) Excellent service à la clientèle. Rendez-vous rapide pour essai routier. Vendeuse franciska très professionnelle et sympathique. Bon service de la part du directeur Luc et des autres employés au financeet à la livraison.
(Translated) Very good service even after ..coutois.honnete.simple. (Original) …
(Translated) It was a wonderful service from shopping to delivery. (Original) Ce fut un service merveilleux du magasinage à la livraison.
(Translated) Thank you very much for the help of Robin Young! A fantastic experience! I recommend to everyone :) (Original) Merci beaucoup pour l'aide de Robin Young! Une expérience fantastique! Je recommande à tout le monde :)
We bought a used vehicle from these guys and let me tell you!! We had made a deal on 16000$ all in, no extra fees!! We come to get the vehicle, they charge us extra fees!!! They had a hard time providing me with an inspection report. They …
Great deal. Efficient, courteous folks throughout organisation. Thx to Luc Depelteau, Bruno Raymond and Vinko Gacesa.
(Translated) Very good service from Franceska, Marcilleno, Vanessa and Vinko Thanks for the great service (Original) Très bon service de la part de Franceska, Marcilleno, Vanessa et Vinko Merci pour l'excellent service
(Translated) an extraordinary experience! I had to do business with a rep in the last few months and I couldn't have asked for more! thank you bcp Mario Gingras, for a fast and efficient service! (Original) une experience hors de lordinaire! J'ai du faire affaire avec un rep ds les dernieres mois et je ne peux pa avoir demander mieux! merci bcp Mario Gingras, pour un service rapide et efficace!
Worst dealership ever. They only care about your money. You have to beg and run after them to get information, even the basic one they have to provide you. I have been running after Paul to get my car VIN number. He was supposed to give it to me after few minutes. I waited for hours and finally called back, he left office already. The next day I called him, he said he asked to a colleague to provide me the VIN, but that colleague forgot. And none of them apologized. Moreover, the night I visited my car, me and my wife have been forgotten and locked in the parking with no way out. Very disrespectful. The worst one is Paul Seguin, he only cares about your wallet, always wants to be right and never apologizes even when he’s wrong. I don’t recommend at all.
(Translated) Many thanks to Jacques Légaré for the very good service !! (Original) Merci beaucoup à Jacques légaré pour le très b9n service!!
(Translated) I had the oil changed on my SANTA FEE SERVICE very good (Original) j'ai fait faire le changement d'huile sur ma SANTA FEE SERVICE très bon
(Translated) Great service for the purchase. Fast delivery and no surprises. (Original) Super service pour l’achat. Livraison rapide et aucune surprise.
(Translated) Great service! The purchase of our car is very good. Fast, efficient and quality with Anass, Marcellino and Vinko. Thanks to you three! (Original) Super service ! L'achat de notre voiture c'est très bien passer. Rapide, efficace et de qualité avec Anass, Marcellino et Vinko. Merci à vous trois !
(Translated) We went there to buy a new car. Despite some small adventures that took place before taking possession, the director Luc Dépelteau knew how to take the time to know our file well and to settle it quickly in our favor. His help and service were beyond our expectations. (Original) Nous y avons été pour y acheter une nouvelle voiture. Malgré certaines petites péripéties qui se sont déroulées avant la prise de possession, le directeur Luc Dépelteau a su prendre le temps de bien connaître notre dossier et de le régler rapidement en notre faveur. Son aide et son service ont été au delà de nos attentes.
Just purchased a Kona from this location and couldn’t be happier with the service we received. Hedi, our salesman was absolutely fantastic. He had all the answers to our questions, was very polite, and gave us such positive and professional treatment. As returning customers to this location, we couldn’t be happier. Hedi was also on point in making sure we as customers felt safe and germ free during this Covid time. He disinfected all surfaces prior to us touching everything as well as afterwards. Would definitely recommend Hedi as he is very knowledgeable in what the dealership has to offer. Thanks Hedi!
(Translated) Representative Mario Gingras offers excellent service. Courtesy, professionalism, honesty, availability and good humor await you. Come see it without hesitation, it's the best! (Original) Mario Gingras, représentant, offre un excellent service. Courtoisie, professionnalisme, honnêteté, disponibilité et bonne humeur sont au rendez-vous. Passez le voir sans hésiter, c'est le meilleur!
Super helpful and considerate. Great service and friendly people.
I took my vehicle in to have the tires changed from winter to summer. While I was there I also thought that it might be a good idea to have the vehicle detailed. Unfortunately, it came out looking like nobody touched the trunk, console, or even below the steering wheel. The called on April 16, I had the work done on the 20th, and when I was placed on hold for at least 10 minutes I gave up. Please see the attached pictures and you be the judge. Hull Hyundai.......I would have rather spent my hard earned money elsewhere.
(Translated) After posting a notice about my dissatisfaction with the service I received from the sales department, they insisted that I delete my review before they honor their commitments. I let them know that I am not the type to accept this. When Vanessa read my message, she asked me to contact her personally. When I spoke to her on the phone, she agreed to settle all the points that the sales department had agreed to honor in the offer to purchase and which were not made when taking possession of the vehicle. For this I remove the only star that I had previously added and replace it with 3 stars (for Vanessa and the finance department). For the sales department I would not include an additional comment. (Original) Après avoir publié un avis sur mon insatisfaction du service reçu de la part du service des ventes, ces derniers avaient insisté à ce que je supprime mon avis avant qu’ils honorent leurs engagements. Je leur avait fait savoir que je ne suis pas du genre à accepter cela. Lors Vanessa a lu mon message, elle m’a demandé de la contacter personnellement. Lorsque je lui ai parlé au téléphone, elle s’est engagée de régler tous les points que le service des ventes avait convenu d’honorer dans l’offre d’achat et qui n’ont pas étaient faites lors de la prise de possession du véhicule. Pour cela j’enlève la seule étoile que j’avais auparavant ajoutée et je la remplace avec 3 étoiles (pour Vanessa et le service des finances). Pour le service des ventes je n’emmétrerais un commentaire additionnel.
(Translated) Very satisfied with my new 2020 Hyundai Sonata Luxury purchase, very good service (Original) Très satisfaite de mon nouvel achat Hyundai Sonata Luxury 2020, très bon service
(Translated) The owner who tells me that if I have complained once about the bad service I received, the other complaints no longer count ....... I do not recommend this place at all, unless you have many hours to spare in front of you! (Original) Le propriétaire qui me dit que si je me suis déjà plaint une fois du mauvais service que j'ai reçu, les autres plaintes ne comptent plus....... je ne vous recommande pas du tout cet endroit, à moins que vous ayez de nombreuses heures à perdre devant vous!
(Translated) Very good service from start to finish! Bruno in sales, Jessica in financing until Vinko during delivery! (Original) Très bon service du début à la fin ! Bruno aux ventes, Jessica au financement jusqu'à Vinko lors de la livraison !
(Translated) Great service. Highly recommend. Thank you Hedi aref and zinco (Original) Super service. Recommande fortement. Merci Hedi aref et zinco
(Translated) Very good seller service Bruno thank you to aref for the good work and especially thank you to vinko for having delivered my car so well (Original) Très bon service vendeur Bruno merci à aref pour le bon travaille et surtout merci à vinko pour m avoir délivré mon auto si bien
We purchased our new Santafe with the help of the most professional and wonderful salesperson Karine. Thank you for being so patient and kind during our decision making. We could not be happier with our purchase and the service we received.
Supposedly clean car fax, brought car in for first detail and clearly had been accidented on the bumper and repainted with wrong color, subtle but very obvious. Tried contacting dealer more than once to see if they could maybe work with me …
(Translated) Super good service from start to finish. Thank you to Karine Normandeau for taking the necessary time and for taking good care of us. (Original) Super bon service du début a la fin. Merci a Karine Normandeau d'avoir pris le temps nécessaire et d'avoir pris bien soin de nous.
I just recently had my 2014 sante fe booked in for service through insurance and went through a horrible experience, which caused me to be without a vehicle for 2 weeks when in all reality could have been a 2 day turn around. And didn’t get any communication/feedback. In my opinion not my go to hyundai! Thanks Regards;
They are only getting 1 star because Google won't allow for zero. I have purchased a used car here and have nothing but problems, starting from them forgetting to do the inspection before handing over to me resulting in the need for 3 service calls. My favorite was that the key fob they gave me was dead, so on my first drive with it, I was left abandoned in a parking lot because I could not get into the car. Here I am again with another major problem and they can't service me for days and refuse to give a loaner car. I will never do business with these people again, service problems happen but the absolute lack of apology or diligence to correct their issues is appalling.
Glenn Mathurin, Jean Richard and Sebastien Monette can not be trusted! I would never recommend this dealership or any of it's employees listed above, on the surface they act very professional and thoughtful, unfortunately it is all a ruse. I tried to give them the benefit of doubt but absolutely zero attempt has been made to correct the issues. So I am now out $1125 to replace windshield wipers that were well past their useby date, a spare tire that was never there and replace the "good summer tires that would get me through a couple summers" but were below the wear bars, completely unsafe to use and oh so thoughtfully wrapped up in the car when I picked it up. Buying a car that is safety certified from these shining example of 1970's salesmanship is meaningless as they obviously follow their own pocket books and are selling vehicles that are not actually meeting the provincial requirements. Avoid this dealership at all costs, they will scam you any chance they get.
(Translated) Very helpful (Original) Très serviable
(Translated) Go see Robin! Excellent service Received from him! (Original) Aller voir Robin ! Excellent service Reçu de sa part !
(Translated) Great experience at Hull Hyundai! My super nice seller. People are really there to advise us and listen to our needs. The service afterwards is also excellent! I highly recommend. New tucson 2022: must see! (Original) Super expérience à Hull Hyundai! Mon vendeur super gentil. Les gens sont vraiment là pour nous conseiller et écouter nos besoins. Le service après est aussi excellent! Je recommande fortement. Nouveau tucson 2022 : à voir!
(Translated) I had chosen a vehicle at a good price my clerk decided to sell me a more expensive one, because of that I risk not being able to have my credit (Original) J'avais choisi un véhicule à bon prix mes le commis à décidé de me vendre un plus cher ,à cause de cela je risque de ne pas pouvoir avoir mon crédit
I had a great experience at Hull Hyundai! Luc and Sam we're very knowledgeable and helped me make the best financial decision when returning my lease.
(Translated) Excellent dealer. I wholeheartedly recommend it to you. I dealt with Mario in sales, he knows the products really well. The delivery was very good, efficient and fast. I love my new electric Kona, great vehicle. (Original) Excellent concessionnaire. Je vous le recommande chaudement. J'ai fait affaire avec Mario au vente, il connaît super bien les produits. La livraison a très bien été, efficace et rapide. J'adore mon nouveau Kona électrique, excellent véhicule.
There service is really bad .I bought a car for them and at the time of test drive the car looks good but at the time of pickup there is crack in the windshield and the car is not ready properly.They said me that come later we will fix for you and after that i got appointment after 5 Days and I have to remove the cycle hatch from the back i talk with him already but he said me that guy who make a deal is not available so we can not do that thing at that time .There service is really bad .I don’t suggest to buy car from them.
Thank you Robin for the excellent service you provided us while we were looking for our new vehicle. Your help was unparrellel!
(Translated) Thanks to Hull Hyundai for the Kona. Thanks also to Luc for his great service. I recommend this place to everyone. (Original) Merci à Hull hyundai pour le Kona. Merci aussi à Luc pour son super service. Je recommande cette place à tout le monde.
(Translated) Luckily I did not finalize my purchase with them .... a sales manager, LUC DEPELTEAU very HAUTAIN (keep your moods at home .... a client deserves respect) because I wanted to recover my deposit of 500 $ Fortunately for him that a half star does not exist otherwise it would be his grade (Original) Une chance que je n ai pas finalisé mon achat avec eux ....un directeur de vente , LUC DEPELTEAU très HAUTAIN ( garde tes humeurs chez toi....un client mérite le respect ) parce que je voulais récupérer mon dépôt de 500$ Heureusement pour lui qu' une moitié d' étoile n exsite pas sinon ça serait sa note
Took along time to be noticed and when they did, had no courtesy. Like they were doing me a favor.