Reviews of Hull Chrysler Dodge Jeep RAM (Car Concessionaire)

Jean Cuillerier

Great staff, very helpful and reasonable prices.

Robert Anstey

Great service but the mechanics are not too smart.

Eric Hansen

Dealer did not know the status of my vehicle warranty. The vehicle was purchas from the said dealer. I was informed to contact Fiat Chyrsler Canada for this information.

France Beausoleil

(Translated) WOW !!! What excellent service from owner Georges Aoun and Jonathan Houde our salesperson. Exceptional service, they work for the customer. I wish you the greatest of success !! Do not waste your time by going elsewhere, go directly to Hull Chrysler for your car or truck purchase! (Original) WOW!!! Quel excellent service du propriétaire Georges Aoun et de Jonathan Houde notre vendeur. Un service exceptionnel, ils travaillent pour le client. Je vous souhaite le plus grand des succès!! Ne perdez pas votre temps en allant ailleurs, allez directement chez Hull Chrysler pour votre achat de voiture ou camion!

Ammar Hawari

Bad service

Jun Cheng

Very joyful exprience with Johnathan and Jason, super nice and patient. English, French & Chinese service available. Difinitely will recommend to my friends.

Mathieu Beauchemin

Still lots of choice even with covid, unlike Ford and GM that have empty lots.

Marc Hunt

Carlito was able to get me the exact vehicle I wanted, even with the short supply of everything! They made the buying process quick and painless, taking care of every detail. They were happy to work with me en anglais aussi! I wouldn't hesitate to go back for my next (dream) vehicle. They have an amazing selection of different brands available.

sabourin yanick

(Translated) Wow a great team, I recommend to all the hull chrysler team, a team that is dedicated to your dreams, .... give a big 10/10 to the whole team, .. special thank you to marc and mahdi for your support, thank you 1000 times ???????? (Original) Wow toute une super équipe,je recommande a tous l équipe de hull chrysler,une equipe qui se devoue a vos reves,....jdonne une gros 10/10 a toute l équipe,..merci special a marc et mahdi pour votre soutient ,merci 1000 fois ????????

Pascale Levesque

(Translated) Unparalleled service and knowledgeable staff. (Original) Service hors pair et personnel compétent.

Ian Belisle

Super service

Eduardo White

Very good

Massothérapeute agréé Daniel

(Translated) Good service (Original) Bon service

Shawn Briere

Terrible customer service and experience. I received a poorly worded e-mail about a car I was interested in and a phone call a few hours later. I informed the salesperson I was interested in another car at another company, and while I was thanking him for a follow-up call, I was hung up on. This was incredibly rude and I immediately removed the car from my list of options. Please go anywhere else but here. Do not support a business that hangs up on you.

Jason Farrell

Laughed about the transmission lines for a town and country van I picked for a friend. Said they have sold lots of them. I look at the poor quality and ask if they sell so many why isn't there a recall? Then they didn't speak English anymore... Note. The transmission lines are connected with plastic clips. Yes... plastic...

Julien Maltais

(Translated) I highly recommend it good convortable place (Original) Je le recommande fortement bonne place convortable

Jessie Zhang

Jason and Neo are super easy to do business with. They are transparent and professional in answering enquiries, quick to follow up, responsive and gave good advice. High recommend them.

Jacinthe El-Hage

Best service you can ever get. The pricing are above amazing.

Maurice Leonard

(Translated) A variety of vehicles and an excellent service team. Well done! (Original) Tout un choix de véhicules et excellente équipe de services. Bravo!

Caroline Knippenberg

(Translated) Thank you for the excellent service received. A team that listens to their customers. Thank you Jean and Pascal !!! (Original) Merci pour l'excellent service reçu. Une équipe à l'écoute de leurs clients. Merci Jean et Pascal!!!

Jonathan Charbonneau

(Translated) On Oct 30, 2018, 8:45 am, I have had an appointment for a week and bring my truck to Richard in service to have 3 defective parts replaced and a recall on my vehicle. Following this I return home by taxi and notify Richard so that their shuttle will not wait for me. He says he will contact me when my vehicle is ready around 3:00 PM. At 11:01 am, a question of planning and not finding myself at the end of the day on foot to pick up my truck, I call Richard at the service to ask him if their shuttle service can come and pick me up at my home in Gatineau. that the cab cost me $ 30 in the morning. He tells me that yes no problem he will tell the shuttle driver Michel to come and get me. I ask him if I can trust him and towards what time he's going to be there so I can be ready. He tells me not to worry and that around 2:30 pm he will pass. I thank him. Around 2:35 pm, Michel is still not there. I call Richard back to find out if Michel has had a setback and around what time he will pass. He tells me he doesn't understand why he didn't drop by because he gave him my name ... but not my address LOL How do you want the guy to pick me up if he doesn't have my address? He gives me his cell number and asks me to call him because he can't be far. So I call on Michel's cell, but he doesn't answer as if his cell is closed. I call Richard back immediately, but as if by a curious coincidence he does not answer and I am transferred to a nice lady at the reception. The latter checks and manages to speak to the famous Michel and informs me that he has told Richard that he will not have time to come get me. So why didn't Richard call me back to tell me that Michel couldn't instead of lying to me? I could have organized myself. So I have to take a cab at 3:00 p.m. to get to the dealership myself. While waiting for the taxi, I receive a call from the manager (André) of the service. He now informs me that Michel can come and pick me up but around 5:00 pm because he is on the road to Aylmer and it is rush hour. I tell André to let it go because I have obligations by 4:30 pm that I am coming by taxi. On the way to the dealership, I receive a call from Richard who asks me where I am. I tell him I'm on my way to pick up my truck by taxi. That's when he informed me that finally my truck will be ready only the next day around 10:00 because they didn't have time to finish it having difficulty with the parts to be changed. I can't believe it ... I just spoke with manager André and he told me that their shuttle can come and get me so that I can come and get my truck then his clerk calls me back to tell me that my truck will be ready tomorrow finally! Where is the communication in this team ?? I have to go home halfway. Since I bought my 2017 Ram 2500 vehicle there, the service also tried to mislead me on my 4x4 lock which was not working. Once their verification is done, the same guy in the service (Richard) tells me that I intentionally damaged a wire by spanking mud with my truck and that is the reason why the 4x4 lock does not work, therefore not guaranteed . It was after consulting another mechanic in the region that he confirmed to me that he has no wire at this location and the only possible problem was a closed electrical box therefore under warranty (my truck at approx. 20,000 km at this time). I have to call manager André to finally get him to say that I'm right and that they will spend it on the warranty. So on Oct 30, 2018 I gave them a second chance thinking it was a mistake but with what happened I see that they are the most liars, opportunists and dishonest. But the SERVICE at Hull Chrysler Dodge Jeep Ram at 951 Boul St-Joseph is the worst I have ever experienced and experienced. Avoid the latter very seriously. (Original) Le 30 oct 2018, 8:45, j’ai un rv depuis une semaine et apporte mon truck à Richard au service pour faire remplacer 3 pièces défectueuses et un rappel sur mon veh. Suite à cela je retourne chez-moi en taxi et avise Richard pour pas que leur navette attendre après moi. Il dit qu’il va me contacter quand mon veh est prêt vers les 15:00. À 11:01, question de prévoir et de ne pas me retrouver en fin de journée à pied pour récupérer mon truck, j’appelle Richard au service pour lui demander si leur service de navette peut venir me chercher chez-moi à Gatineau étant donner que le taxi m’a couter 30$ le matin. Il me dit que oui aucun problème qu’il va dire à Michel conducteur de la navette de venir me chercher. Je lui demande si je peux me fier sur lui et vers qu’elle heure il va être là pour que je puisse être prêt. Il me dit de ne pas m’inquiéter et que vers 14:30 il va passer. Je le remercie. Vers 14:35, Michel n’est tjrs pas là. Je rappelle Richard pour savoir si Michel a eu un contre-temps et vers quelle heure il va passer. Il me dit qu’il ne comprend pas pourquoi il n’a pas passé car il lui a donné mon nom...mais pas mon adresse LOL Comment veux tu que le gars vienne me chercher s’il n’a pas mon adresse? Il me donne son no de cell et me demande de l’appeler car il ne doit pas être loin. Donc j’appelle sur le cell de Michel mais ce dernier ne répond pas comme si son cell était fermé. Je rappelle Richard immédiatement, mais comme par un curieux hasard, il ne répond pas et je suis transféré à une gentille dame à l’accueil. Cette dernière effectue des vérifications et réussis à parler au fameux Michel et m’informe que celui-ci a bien dit à Richard qu’il n’aurait pas le temps de venir me chercher.. Donc pourquoi Richard ne m’a pas rappelé pour me dire que Michel ne pouvait pas au lieu de me mentir? J’aurais pu m’organiser. Donc, je dois me prendre un taxi à 15:00 pour me rendre moi-même au concessionnaire. Dans l’attente du taxi, je reçois un appel du gérant(André) du service. Celui-ci m’informe maintenant que Michel peut venir me chercher mais vers 17:00 car il est en rte vers Aylmer et c’est l’heure de pointe. J’informe André de laissez faire car j’ai des obligations pour 16:30 que je m’en viens en taxi. En rte vers le concessionnaire, je reçois un appel de Richard qui me demande où je suis.. Je lui dis que je suis en rte pour venir chercher mon truck en taxi. C’est à ce moment qu’il m’informe que finalement mon truck sera prêt seulement le lendemain vers 10:00 car ils n’ont pas eu le temps de le finir ayant de la difficulté avec les pièces à changer. J’en reviens pas...je viens juste de parler avec le gérant André et il me dit que leur navette peut venir me chercher pour que je puisse venir chercher mon truck puis là son commis me rappelle pour me dire que mon truck va être prêt demain finalement! Elle est où la communication dans cette équipe?? Je dois retourner chez-moi à mi-chemin. Depuis que j’ai acheté mon veh Ram 2500 2017 à cet endroit, le service a tenté aussi tenté de me fourvoyer sur mon 4x4 lock qui ne fonctionnait pas. Une fois leur vérification faite, le même gars au service (Richard) me dit que j’ai volontairement endommagé un fils en fessant de la bouette avec mon truck et que c’est la raison pourquoi le 4x4 lock ne fonctionne pas, donc pas garantie. C’est après avoir été consulter un autre garagiste de la région que celui-ci m’a confirmé qu’il n’a aucun fil à cette endroit et le seul problème possible était une boîte électrique fermée donc sous garantie(mon truck à env. 20 000 km à ce moment là). Je dois appeler le gérant André pour finalement le faire dire que j’ai pt raison et qu’ils vont le passer sur la garantie. Le 30 oct 2018, je leur ai donc donné une deuxième chance pensant qui s’agissait d’une erreur mais avec ce qui est arrivée je constate qu’ils sont des plus menteurs, des opportunistes et malhonnêtes. Or le SERVICE de chez Hull Chrysler Dodge Jeep Ram au 951 Boul St-Joseph est le pire que j’ai jamais connu et vécu. Éviter ce dernier très sérieusement.

Jonathan Houde

Super Service !

Hank Wang

Rocket really helped me a lot!

Daniel Larrivée

(Translated) very courteous and professional (Original) tres courtois et professionnel

Matt St Louis

Bought my first jeep from those guy. Won't hesitate to go back when the 4 Cyl. Wrangler will be available.

Zhen Zhao

We had a great experience at this dealership. Would especially like to applaud Sam and Jack for their customer service skills, product knowledge and their enthusiasm. We are happy with our purchase and will certainly recommend them to family and friends. Good Work!

Alain Dexter

(Translated) I give the mark 5/5 for the time when the owner was André Dupont (father) ... but I have no idea whose son deals with trade today. Assuming that both sons have retained the teaching that left their father and their attractive mother ... I dare to believe that the quality of the time is still there today. God bless this family! (Original) J'attribue la note 5/5 pour l'époque où le proprio était André Dupont (le père)... mais je n'ai aucune idée dont ses fils s'occupe du commerce aujourd'hui. Présumant que les deux fils ont retenu l'enseignement que leur a laissé leur père et leur séduisante maman... j'ose croire que la qualité de l'époque y est encore aujourd'hui. God bless this family!

TheRoom

Parts section are great! Very nice! Actually pleasantly surprised me!

Daniel Olivier

(Translated) To whom it May concern, I would like to thank Hull Chrysler Dodge Jeep Ram Automotive Service. After having been to a competitor well known for having given me an estimate of more than $ 4,500 before taxes for repairs, I then went to your automotive service to take the time to be advised by Mr. Pharand for this who needed to be fixed and what should not. This brought the bill down to $ 2,738.80 with tax. So for those who mistakenly believe that it costs more at a dealership: they are wrong. "Richard's" automotive service team are second to none, professional and can always end with a bit of humor before they leave. Thank you. Daniel (Original) A qui de droit, J’aimerais remercier le service automobile Hull Chrysler Dodge Jeep Ram. Après avoir été chez un concurrent très connu pour m’avoir fait un devis de plus de 4500$ avant taxes pour des réparations, j’ai été ensuite chez votre service automobile pour avoir pris le temps d’être conseillé par Mr. Pharand pour ce qui avait besoin d’être réparé et ce qui ne devait pas l’être. Cela a fait baisser la facture à 2738,80 $ avec taxes. Alors pour ceux et celles qui croient à tort que cela coute plus cher chez un concessionnaire: ils ont tort. L’équipe de « Richard » du service automobile est hors pair, professionnel et qui peut toujours finir avec un brin d’humour avant de quitter. Merci. Daniel

Migael B

(Translated) After several meetings explaining the problem to them. We always pushed my vehicle as the last priority and at the end of the day. You call them at 4:00 p.m. ... we didn't have time ... 4:10 p.m. ah your car is ok ... Short story they wanted to charge me to change a piece unnecessarily. Another garage was able to repair the real problem. Never again will I go to this business. 4 avoidable trips (Original) Apres plusieurs rendez vous leur expliquant le problem. Il on tjrs poussé mon vehicule en derniere priorité et a la fin de la journee. Tu les appels a 16hrs ... on as pas eu le temps...16h10 ah ton auto est ok... Histoire courte ils on voulu me chargé pour changer un morceau inutilement. Un autre garage a su reparer le vrai probleme. Plus jamais que je vais aller a ce commerce. 4 déplacements évitable

jean francois tourigny

(Translated) Very good service (Original) Très bon service

Patrick Loewen

Excellent service, super nice guys!

Sylvie Q

(Translated) I love the dealership. ..the waiting room on the other hand could use better armchairs ... but there are muffins and donuts hi hi (Original) J'adore le concessionnaire. ..la salle d'attente par contre pourrait utiliser de meilleurs fauteuils...mais il y a des muffins et beignes hi hi

Rui Perdigao

Nice job on my Ram 2500. Good service and convenient location.

Carolle Knight

Very nice salesman

Richard Nadeau

(Translated) Very good service this morning! (Original) Très bon service ce matin!

J. Mukotanyi

(Translated) Welcoming, clean (Original) Accueillant, propre

Alexandre Brisebois

Great services, alot of choice for used car, from Dodge, Honda, Hyundai, Mercedes-Benz, Bmw and Porches really recommend to buy your next NEW Or USED Car there ????

Fatoumata Bah

Called to inquire about service on my car. They told me I could drop it off the night before and when asked about shuttle service they said they didn't have any. I have never heard of a dealership who doesn't have a shuttle service or arranges a rental for their clients. How do they expect people to get home after leaving their car with them?

christian zocli

????

Francine Gauvreau

(Translated) Me and my partner Ghislain have found the excellent service and the sales representative Pascal Gauvreau has given us excellent service. (Original) moi et mon conjoint Ghislain avons trouver le service excellent et l'approche du représentent des vente Pascal Gauvreau nous a donné un excellent service.

Adam G

Richard in the service department is the reason I'm going to make this my go to dealership for all my services . I don’t usually give a 5 star rating but this guy definitely earned it! So had I a few services done here now and my review went from a 5 to a 2 star. They spilt diesel fuel all over the front of my truck . Called other dealerships and they told me to call them asap and get this resolved this is not acceptable. I called the manager and left a message , no follow up . Months later they re calling me and mailing sales junk but cant call me back about an issue they created. Sorry guys I wont be back , ill drive to Ottawa like I did for my most recent service.

傅思聪

Great purchase experience, very nice people. I’ll be the loyalty customer for sure. Once again, Thanks a lot.

Jo F

(Translated) My garage for 15 years! Everything is there and it is next to other dealers, near restaurants and National Bank (Original) Mon garage depuis 15 ans! Tout est là et il est à côté des autres concessionnaires, près des restaurants et de la Banque Nationale

Marc Henri

Let me start by saying that I would give this dealer 4 1/2 stars, if this was an option, hence the reason for 4 stars based on my "overall" experience. I was looking for a brand new RAM Rebel, and looked at various dealerships in the region and decided to purchase from this dealership because of the no pressure sales I received. The sales person I dealt with was Jonathan, and he worked very hard at finding me what I wanted and within the price range I requested. Stéphane was the finance person I dealt with, and really appreciated the options he provided me and the fact that he also didn't put any pressure on me regarding the extended warranty and rust proofing etc... Because they had to "locate" a truck for me, it took a bit of time but they were able to get me into my new RAM for the weekend! I really wanted the truck right away, and because of that, they weren't able to install the tonneau cover or complete the detailing that day. Although I was fine with that, and Jonathan was kind enough to scheduled me in, to get this done for the following Monday. That said here we are Monday October 22nd 2019, and this review also includes the after sales service I received too. So I took my truck in to get the tonneau cover installed and get the truck all cleaned up. At the Service area I was greeted & served by Richard and Alain, and I was seriously impressed by the level of service these guys provide. They make you feel welcomed and can definitely attest to a FIVE star experience from them. My only concern is the shuttle service (which I opted not to take today) since the optics are that it is very disorganised, especially since the shuttle person doesn't know who was there first, and doesn't explain which route is better for what time-frame, etc... Additionally the time-frames provided by the driver for drop-off and pick-up seem very limited. * Hence, this is definitely an area this dealership can improve on. Accordingly, if you depend on a shuttle service be prepared to be very flexible since they definitely lack in this area. Luckily for me, I was able to call my wife to pick me up today since she had time; but I would definitely be concerned about relying on this shuttle service in the future. All this said, when I got my truck back I was extremely impressed with the detailing they did on the truck, and asked Alain who performed the work on my truck? Alain took me to the back and introduced me to Eddie - and was provided the opportunity to thank him personally. Seriously this guy is definitely an asset to the team - totally awesome work! Anyway, I realise this review maybe a little long; but wanted to share my good experiences at this dealership, and the area I think should be improved upon. Jonathan, Stéphane, Richard, Alain and last but certainly not least Eddie: I sincerely appreciate your high degree of professionalism and attention to detail - thank you very much - you definitely make this place look good. Based on my experience I would definitely recommend this dealership.

Charles godin

(Translated) Excellent service and really patient with a very confused customer with minivans (Honda and Toyota were very $$$$ for us). We find a solution at a good price without feeling suffocated by payment to no longer finish! Thanks for the excellent service???????? Charles and Ann future twin parent ???? + ???????????????? (Original) Excellent service et vraiment patient avec un client très confus avec les mini fourgonnettes (Honda et Toyota était tres $$$$ pour nous). Il on trouver une solutions a un bon prix sans me sentir suffoquée par des paiement a ne plus finir! Merci de l’excellent service???????? Charles et Ann futur parent de jumeau ????+ ????????????????

Trace Williams

Only interested in bottom line and not working out a deal...not offered other options like leasing...even from Sales Manager! Made me wait 3 additional days. I had to call back...got confusion in their part and apathy....very sad...go to Myers for new or Dino’s for used..you will be respected! And all for what...a lousy used vehicle! Many months later I still feel sad about this experience. Guess I was worthless to them! Like I said earlier...they won’t go the extra millimeter let alone mile. Don’t waste your time with this 0 star dealer! Only interested in your money! NOT GOOD! If your looking for a Top of the Line used car with a 150 point pre sale inspection...go to Dino’s on Innes Road. Your treated immediately like family and respected! Jad the owner is totally honest and will get you into a safe and solid set of wheels you will be proud of owning for years!

Hallam Carter

Looking into possibly getting a Jeep... had a lot of questions. Marc was extremely helpful and experienced.

Adel ALmansoori (Kwd)

(Translated) Everything I go to is intoxicating because the working hours do not suit me, but they have a place to sell spare parts (Original) كل ما اروحله مسكر لان اوقات العمل ما تناسبني لكن عندهم مكان لبيع قطع الغيار

Julie Foucault

(Translated) Disastrous buying process and a service in the garage that lacks initiative Here are all the problems encountered:  1st meeting, the seller is not ready for the road test  The Pacifica Hybrid Pinnacle ($ 60K) is sold with poor quality Nexen tires  The garage tries to install the Mopar trailer hitch on our vehicle, but gives up at the first obstacle and invites us to look elsewhere for another option.  The dealership proceeds to a convenience sale of my old vehicle and completes the transaction with the Ontario buyer by giving them only a sales contract and not the registration transfer document. I have to take the steps with several employees to understand the problem. Eventually the Ontario buyer must come back to look for the missing papers.  The same day of delivery, after 1 hour of waiting and finalizing the financing papers, we are told that the vehicle is not ready: we will have to come back the next day  The next day, we confirm the appointment time: but the seller is not available at the agreed time ... we have to wait.  The vehicle is delivered to us: electric charge at 50%, gasoline at 75%, cleanliness at 90%.  After 1 month of discussion and 3 visits, where we had to call Mopar ourselves to validate the compatibility of the parts, the garage agrees to install the Mopar trailer hitch on our vehicle. (Original) Processus d'achat désastreux et un service au garage qui manque d'initiative Voici toutes les problèmes rencontrés:  1er rendez-vous le vendeur n’est pas prêt pour l’essai routier  La Pacifica Hybrid Pinnacle (60K$) est vendue avec des pneus Nexen de piètre qualité  Le garage essaie d’installer l’attache-remorque Mopar sur notre véhicule, mais abandonne au premier obstacle et nous invite à chercher une autre option ailleurs.  Le concessionnaire procède à une vente d’accommodation de mon ancien véhicule et complète la transaction avec l’acheteur Ontarien en lui remettant uniquement un contrat de vente et non le document de transfert d’immatriculation. Je dois faire les démarches avec plusieurs employés pour comprendre la problématique. Finalement l’acheteur Ontarien doit revenir sur place pour chercher les papiers manquants.  Le jour même de la livraison, après 1 heure d’attente et de finalisation des papiers de financement, on nous annonce que le véhicule n’est pas prêt : nous devrons revenir le lendemain  Le lendemain, nous confirmons l’heure de rendez-vous : mais le vendeur n’est pas disponible à l’heure convenue… nous devons attendre.  Le véhicule nous est livré : la charge électrique à 50%, l’essence à 75%, la propreté à 90%.  Après 1 mois de discussion et 3 visites, où nous avons dû appeler nous même Mopar pour valider la compatibilité des pièces, le garage accepte d’installer l’attache-remorque Mopar sur notre véhicule.

Claude Potvin

Have brought my Jeep twice in for the same problems. Both times I was told they had been fixed but nothing had changed. Rated 3 stars because personnel was friendly.

Leonard Lilla

Well, I guess I am biased. It has been almost 3 months working with the Hull Chrysler team and so far I am very pleased with what I see. Dedicated owners who pay attention to customer requirements and needs, young sales team dedicated to making the purchasing experience fun and light. FCA has really taken a long term visionary approach with the rebuilding of the brands and it shows. Quality materials throughout reflect the longevity of the brands offered through Hull Chrysler. The best part: Having by far the best pre-owned inventory in the entire region. From $10000 entry level Versa, to the limited production Aston Martin DB9 there really is an option for every taste. And when the team is this passionate about cars, it shows! Very happy to have joined this team! --Leo

Wayne

Very good service

derek stark

Okay, after accidentally giving this place a bad review intended for another dealership, I went back and bought from Jonathan Potvin. He was really helpful and friendly, and was not pushy in any way. He listened to me, and made the purchasing experience enjoyable. I would recommend him for sure. In finance, I had Stephane, and he was also excellent. He didn't waste time and when I refused the additional services and warranties he was not disrespectful about it (as I have experienced with past purchases at other dealerships). Buying a car isn't fun, but these guys made it painless.

Miguel Lara

The Owner and Staff are simply the best. They are super respectful and help you beyond expectations.

George Aoun

Great Customer Service. I Bought a Grand Cherokee SRT-8. Great Sales and Service Department

Ottawa Movers

Had an appointment scheduled for a test drive only to get there to find out that the owners wife had taken the car for the weekend. It's been 2 days now and no attempt from them to address the issue. Horrible communication and customer experience.

Dan Daigle

Worst dealership I have ever dealt with. Tried to cheat us with worn out tires, then getting new tires took weeks and we had to sit around for hours because of appointments being bumped.

Alexandre Pellerin

(Translated) Good service and very fast and accurate response in the sales department. (Original) Bon service et réponse très rapide et précise dans le département des ventes.

Jean Stdenis

(Translated) Very good service (Original) Très bon service

Sunny Sun

Best place I town. Now is very friendly.

Claude Lacroix

Salesman was not the problem and i would of been pist because the van was overpriced and in very poor shape do not believe for a second it had only 59 km it was scrap luckey i had another one to go see and which i bought because i had a 2 hr ride and it would a been a great loss of my time

Jonathan Potvin

(Translated) Exceptional from beginning to end! (Original) Exceptionnel du début à la fin!

brandon findlay

Good place

Cristina Leblan

Amazing experience at hull Chrysler. They walked me through the purchase of a car and helped me find the best vehicle for me. The highlight of my purchase was working with the finance manager Mahdi Ghandour! He really knew what he was talking About and made me feel very confident in closing the deal. He helped me get the best deal for financing. Thank you Mahdi and the Chrysler team for helping me purchase my first car. I’ll definitely be back when it’s time to upgrade

Jean Drouin

(Translated) Impeccable service !!!! I bought my dodge Laramie there and impeccable after sales service! Thank you to the whole team ???????? (Original) Service impeccable !!!! J'ai acheté mon dodge Laramie la bas et service après vente irréprochable ! Merci a toute l'équipe ????????

Serge Langlois

Excellent sales and after sales service.

Justine P

Called to make an appointment for a transmission check/oil change. Wanted to confirm the time 2 days in a advance, called about 10 times within business hours and service never picked up. When i chose the parts option i was told " sorry not my department call them back until they pick up" so i brought my business to Metro Chrysler instead.

Ian Cyr

Great overall service. Took some time to get my new vehicle (4 months) but my dealer kept me updated every week with the most recent status.

Zotah Z

(Translated) 5 stars for my experience of buying a vehicle with Jonathan (seller) and Stéphane (finance). Availability, flexibility and outstanding communication from Jonathan all along the buying process. I highly recommend the Dupont and Dupont Garage for the purchase of a Jeep and Chrysler product. (Original) 5 étoiles pour mon expérience d'achat d'un véhicule avec Jonathan (vendeur) et Stéphane (finance). Disponibilité, flexibilité et communication exceptionnelle de la part de Jonathan tous le long processus d'achat. Je recommande fortement le Garage Dupont et Dupont pour l'achat d'un produit Jeep et Chrysler.

alex corneau

We bought 80 000$ vehicle .. We had concerns about something asked for a phone call back nothing they actually didn't even fill up our gas tank once purchased.. They don't care once have your money never going back there again..

Selena H

This dealership is one of the best I’ve ever been too! They have such a wide selection of vehicles, you can find any car you want here and they give you the best deals. The sales team was great and so was the finance manager Mahdi Ghandour. He helped me get the best deal possible and I am so happy with my purchase! Thanks again Chrysler team I’ll definitely be recommending you to all my friends

Joo-Yeon Park

Highly recommend Chrysler Dodge Jeep and RAM dealership! I am happy with my purchase and preowned sales manager Neo did amazing job!

Daniel Berthiaume

I went through a couple of purchases with Hull Chrysler in 2021 and both times the experience was exceptional. I dealt with Jean the sales manager and Carlito at sales and they are both great guys. No BS. They were available when needed and responded to my questions, even by texts, within minutes. There was no games played and I had all the information I needed to make the proper decision. Anyway, I would go back there anytime and would have no issue recommending this dealer to anyone who is looking for Chrysler, Dodge, RAM Jeep products. Daniel

Mickael Ferezzo

Thank you Mahdi for all the good work!

Dorell Williams

my family and i have bought over 8 vehicles in the past five years from them sales guys are amazing and Ryan have provides great customer services. however the service department is one of the worst customer service i have ever came across (worst then ministry of transportation) . lies lack of respect of time, rude especially if your not french. and to make things worst you have to make 3 or 4 visits to fix a simple prob. i can write an essay on my disappointing services just this year. i only gave it 1 star because zero wasn't an option.

Yvan Boutin

(Translated) Fantastic (Original) Fantastique

Congrui Wang

Perfect service and experience in here!

martin ouellet

(Translated) Disappointed (Original) Déçu

Jonathan Jacques

(Translated) Unfortunately for me, my experience with this dealership has left me with a very bitter taste. After more than 3 months of waiting before receiving my ordered vehicle from the factory, several errors were made in the order. A vehicle therefore poorly equipped and BAD COLOR pointed its nose at the dealership. More than 3 months wasted waiting for the wrong vehicle. The dealer never confirmed what they were going to do to remedy the situation so I had to cancel the purchase. Instead, I decided to do business with a competitor who offered me unparalleled service. Although the representative was very courteous, his lack of experience was felt on several occasions (long delay in communicating the information to me, multiple "reminder" on my part, lack of knowledge of the product and multiple errors in the order. of my vehicle). He seemed very poorly supported by his more experienced colleagues since I had to wait several days / weeks before receiving the information I needed. I would unfortunately not recommend this dealer. (Original) Malheureusement pour moi, mon expérience avec ce concessionnaire m'a laissé avec un gout très amer. Après plus de 3 mois d'attente avant de recevoir mon véhicule commandé de l'usine, plusieurs erreurs ont été faites dans la commande. Un véhicule donc mal équipé et de la MAUVAISE COULEUR s'est pointé le nez au concessionnaire. Plus de 3 mois perdus à attendre le mauvais véhicule. Le concessionnaire n'a jamais confirmé ce qu'ils allaient faire pour remédier à la situation donc j'ai dut annuler l'achat. J'ai plutôt décidé de faire affaire avec un compétiteur qui m'a offert un service hors pair. Bien que le représentant fut très courtois, son manque d'expérience s'est fait ressentir à plusieurs occasion (long délai à me communiquer l'information, multiples "reminder" de ma part, manque de connaissance du produit et multiples erreurs dans la commande de mon véhicule). Il semblait très mal épaulé par ses collègues plus expérimentés puisque je devais attendre plusieurs jours/semaines avant de recevoir l'information dont j'avais besoin. Je ne recommanderais malheureusement pas ce concessionnaire.

Francis Caron

(Translated) Excellent team, thank you for the exceptional service !!! (Original) Excellente équipe, merci pour le service exceptionnel !!!

Linda Cohen

STAY AWAY LIARS NO CUSTOMER SERVICE CALLED SEVERAL TIMES TO INQUIRED ABOUT A USED VEHICLE THEY NEVER RETURN MESSAGES INCREASE PRICE !!!! STAY AWAY !!!!

Jeremy

(Translated) Quality service and an attitude interested in what the client is looking for. Good openness to negotiation. (Original) Service de qualité et attitude intéressée à ce que le client recherche. Bonne ouverture à la négociation.

Can Kwt2

(Translated) Jeep and worm cars sales center (Original) مركز بيع سيارات الدود ج والجيب Jeep

Pascal Gauvreau

(Translated) super service a team who is listening thanks! (Original) super service une équipe qui est l écoute merci!

Guy McFadden

(Translated) Thanks to Jonathan Houde, Georges and Madhi. Friendly and respectful atmosphere. Congratulations also to the entire service team who do a great job year after year. (Original) Merci à Jonathan Houde, Georges et Madhi. Ambiance amicale et respectueuse. Bravo également à toute l'équipe du service qui fait un super travail année après année.

Clement El tayar

Amazing service Amazing price

fanyue wei

Great service provided by Neo

Lesley Horizon

Seems very nice people before they sell you a car. I got my car half tank of gas, I have to put in a jar of windshield washer, pre-existing problem they promise to fix but reverse their decision after a week. Be aware of this dealer.

Vero Fleury

Honest , straightforward and courteous .The staff is friendly and knowledgeable. They helped with our truck selection and explained all the options. The entire experience was good it seems the employees were genuinely out to help you find what you wanted.I’d come back again no doubt!

Josianne Pilon

(Translated) Service # 1! The guys know their products very well and are really effective! I highly recommend this dealer! (Original) Service #1 ! Les gars connaissent très bien leurs produits et sont vraiment efficaces ! Je recommande fortement ce concessionnaire !

Dan Larose

Horrible service, my mom went there for maintenance on her Jeep and they told her she needed brakes all around. She went to her local garage and they said the brakes where still at 7mm back and front and only needed a service. I get techs are on piece work but common... I do not recommend!!!

Denis Hotte

(Translated) Good sales service (Original) Bon service aux ventes

Eric Alie

(Translated) Very good sales and after sales service (Original) Très bon service vente et après vente

mark raf

Understaffed and busy, couldn't fit me in. Could of been more customer friendly but nothing to cry about. Maybr ill have better luck next time.

Stéphane Baulne

(Translated) Very good service. (Original) Très bon service.

Nicolas Haddad

(Translated) Bought my 2018 Wrangler Rubicon, best dealer in the Outaouais (Original) Bought my 2018 Wrangler Rubicon , meilleur concessionaire en outaouais

Helen Babanikos

Experience that had the potential at being great, turned sour. Purchased a used Range Rover in November, with the promise of getting a few items (like brakes and headlights) repaired asap. Three months later, frustrated and disappointed to say that I'm still waiting... and fed up of having them go back on the agreement. Unprofessional.

Richard Kirouac

Well it was not bad but they did not want to deal

Martin Gagnon

(Translated) I got myself a minivan there for which I have no particular love. the vehicle suits me. A sheet of gypsum fits in like a glove. It fills a little hidden happiness. My negative rating is mainly for the maintenance service. On two occasions, when changing the brakes, the mechanics tightened the tires much too firmly. With the approach of winter (2 years in a row) I had to enter my car in the garage not being able to remove my tires myself. Neither my impact rifle nor my 220 pound dad jumping on a 4 foot iron bar was able to get the wheels moving. This could have been EXTREMELY dangerous in an emergency situation or during a puncture. I even had to argue the second time not to pay the bill for my tire change which I couldn't do myself through their fault! (Original) Je m'y suis procuré une mini fourgonnette pour laquelle je n'éprouve pas un amour particulier. le véhicule me convient. Une feuille de gypse y entre comme un gant. Ca comble un petit bonheur caché. Ma note négative est principalement pour le service d'entretien. À 2 reprises, lors du changement de freins, les mécaniciens ont resserré les pneus beaucoup trop fermement. À l'approche de l'hiver (2 années de suite) j'ai du entrer mon auto au garage n'étant pas capable de retirer mes pneus moi même. Ni mon fusils à impact, ni mon père de 220 livres sautant sur une barre de fer de 4 pieds ont pu faire bouger les roues. Ceci aurait pu être EXTREMEMENT dangereux dans une situation d'urgence ou lors d'une crevaison. J'ai même dû argumenter la 2e fois pour ne pas payer la note de mon changement de pneu que je ne pouvais pas faire moi même par leur faute!

吴世琦

Hull Chrysler is by far the friendliest and most professional dealer I have encountered. I will recommend to everyone who wants to buy a good used car

Yuan Bo

Jason is a great guy to work with. He not only helped me with the best suggestion but also provide all best service before sale and after sale. I would not hesitate recommend him to other purchasers. And I will be back again when I need to get another new car.

Yves L Heureux

(Translated) Very very good (Original) Très très bien

Simon Perrier

Highly recommend! Competitive pricing and great staff!

Garry Lefevre

Great service thanks Gary

Lin Nash

Good service provided by Neo, provided good service and competitive price. Would recommend to my friends for sure.

Mike F

(Translated) Very disappointed; not frank and liars on the work actually carried out (sale). (Original) Très déçu; pas francs et menteurs sur le travail réellement effectué (vente).

Eric Lecompte

(Translated) Corner of the round point boul. St. Joseph (Original) Coin du point rond boul. St-joseph

elie bitar

Thank you George and Mahdi for a great Service. We Drive from Montréal to Pick Up our new Grand Caravan.

Lise Dupuis

Great service from staff.

Caroline Sarazin

(Translated) It is now the third vehicle I buy from Dupont Dupont dealers, including 1 new and 2 used cars. I have always had good service and they are the same sellers over the years. Good service and cars are delivered in the state described! I had a glitch once, and believe me, if you tell the owner, Mr. Pascal Dupont, he will do anything to resolve quickly presto. Personally, my next vehicle, it will be in a dealership of Dupont. (Original) C'est maintenant le troisième véhicule que j'achète chez les concessionnaires Dupont Dupont, dont 1 neuf et 2 usagés. J'ai toujours eu un bon service et ce sont les memes vendeurs au fil des années. Bon service et les voitures sont livrées dans l'état décrit! J'ai eu un pépin une fois, et croyez-moi, si vous en faites part au propriétaire, Monsieur Pascal Dupont, il fera tout pour le régler rapido presto. Perso, mon prochain véhicule, ca sera dans un concessionaire de Dupont.

yang Rui5211314miku

(Translated) Zhen hao good sam niu bi (Original) zhen hao good sam niu bi

Daniel Marin

As always, great service and friendly staff !

Joe Dalton

Hot

Guillaume Lacerte

(Translated) They make more light pollution than the fires of a thousand suns. (Original) Ils font plus de pollution lumineuse que les feux de mille soleils.

Marc Andre Decary

(Translated) First time it happens to me to change my tires and I'm not even able to remove losti of tug that you have to remove to change my baloune .... congratulations beautiful job tigther the osti of bolt to be not able to remove them after ???? (Original) Première fois ça m'arrive changer mes tires et j'suis même pas capable d'enlever losti de tire que vous avez enlever pour changer ma baloune ....bravo belle job tigther les osti de bolt pour en être pas capable de les enlever après ????