You will be able to see the reviews of real people like you who consumed the products of BUCKINGHAM CHRYSLER JEEP DODGE (Car Concessionaire) in Gatineau (Canada).
Right now the firm gets a score of 4 stars out of 5 and that rating has been calculated on 127 reviews.
You must have seen that it has an average rating is high, and it is founded on a large number of opinions, so we can conclude that the rating is very reliable. If people have bothered to evaluate when they've done well, is that it works.
You know that we do not usually stop to place tatings when they are correct and we usually do it only if we've had a problem or incidence...
This Car Concessionaire corresponds to the category of Car dealer.
(Translated) liars the promised price + $ 6000 I advise against (Original) des menteurs le prix promis + $6000 je déconseille
Friendly staff and atmosphere, no pressure to do business with sales department
(Translated) Very good service (Original) Très bon service
Went to get a trade in value. The dealer was rude and not helpful well not be trading my vehicle there or going to purchase one from them. Inventory was not that amazing either
(Translated) Excellent service from the sales team! (Original) Excellent sevice de l'equipe des ventes!
(Translated) Very good service. Twice I did business with them and I was received like a king every time. No complications, they are there to take care of the transaction. If you get the chance to see Mr. Kadri, it's always a pleasure, he will make you feel his desire for good customer service. (Original) Très bon service. À deux reprises j'ai fait affaire avec eux et j'ai été reçu en roi à chaque fois. Aucune complication, ils sont là pour prendre soin de la transaction. Si vous avez la chance de voir M. Kadri, c'est toujours un plaisir, il vous faire ressentir son désir du bon service à la clientèle.
(Translated) Worst after sales service, dealer careless of his customers, every time my vehicle walked in left it with broken scratches, plus in the 1st offers of free lifetime oil change they changed the terms in court. road ... shame because I trusted them! (Original) Le pire service après vente, un concessionnaire insoucieux de sa clientèle, chaque fois que mon véhicule entrait la sortais avec des bris des egratignures, de plus dans les 1eres offres du changement d'huile gratuit a vie, ils ont changés les termes en cour de route...dommage car j'avais confiance en eux!
(Translated) EXCEPTIONAL SERVICE (Original) SERVICE EXCEPTIONNEL
(Translated) Do not want to honor the warranty of my truck under the pretext that I did not buy the truck at their dealership (Original) Ne veulent pas honoré la garantie de mon camion sous prétexte que je n'ai pas acheté le camion a leur concession
(Translated) I loved!! The service is welcoming, courteous and prompt. Thanks Shawn. About the financing, they did everything to get me a better price. Thanks Roger. No stress, no selling at all costs. I recommend 100% !! (Original) J'ai adoré!! Le service est accueillant, courtois et rapide. Merci Shawn. À propos du financement, ils ont tout fait pour m'avoir un meilleur prix. Merci Roger. Pas de stress, pas de vente à tout prix. Je recommande à 100%!!
(Translated) Bad service at 9:00 am At 7:00 pm work not finished. A simple change of module. He does not return their call. I advise to go elsewhere. (Original) Service pourrie rendez-vous à 9:00am A 7:00pm travail pas terminé. Un simple changement de module. Il ne retourne pas leur appelle. Je conseille d’aller voir ailleurs.
(Translated) Hello, thank you for the response. We moved to Masson in June, and we are very disappointed that we never did our service in Buckingham. It is very difficult to reach you (you rarely answer the phone) .. your hours of operation are too limited and there are weeks of waiting to make appointments for very simple things. We have to go to Ontario every time. I still understand that it's COVID and it's not easy for anyone to see it's time here ... but it's still disappointing. We always have excellent service from Dodge dealers usually. Well, it's life. (Original) Bonjour, merci pour la réponse. Nous sommes déménagé à masson en juin, et nous sommes très déçu de ne jamais avoir fait notre service a Buckingham. Cela est très difficile de vous rejoindre (vous répondez rarement le téléphone) .. vos heures d'ouverture sont trop limitées et il y a des semaines d'attentes pour prendre rendez-vous pour les choses très simple. Nous devons aller en Ontario à chaque fois. Je comprend tout de même que c'est le COVID et c'est pas facile pour personne de c'est temps ici... mais c'est tout de même décevant. Nous avons toujours d'excellent service des concessionnaires Dodge habituellement. Mais bon, c'est la vie.
Amazing Staff! Outstanding service!! They will beat any offer and make sure you leave with with a smile on your face! #1 Dealership in the Ottawa Valley
(Translated) The best Chrysler team in the Outaouais :) (Original) La meilleure équipe Chrysler de l'Outaouais :)
(Translated) Purchase of 3 cars I always had very good service, good price of redemption of vehicles, thanks to Maxime kadri ???? (Original) Achat de 3 voiture j'ai toujours eu du très bon service , bon prix de rachat de véhicules , merci à Maxime kadri ????
(Translated) Always a very good service (Original) Tjrs un très bon service
(Translated) Good dealership for auto prices, even for after sales service. But that I find a little expensive. (Original) Bon concessionnaire pour les prix d'auto, même pour le service après vente. Mais que je trouve un peu dispendieux.
Very bad first and last impression,service is disgusting,will never go back,ever
Best service great deals
(Translated) Not niasage good price excellent sercises (Original) Pas niasage bon prix excellent sercises
(Translated) Excellent service, courteous and competitive prices (Original) Excellent service, courtois et prix compétitifs
(Translated) At the beginning I had a very good service and other but when I had my truck with the Preston always open I found its very average especially for a brand new truck (Original) Au début j'avais un très bon service et autre mais quand j'ai eu mon camion avec le Preston toujours ouvert j'ai trouvé sa très moyen surtout pour un camion flambant neuf
$90.00 for a 8 litres of Antifreeze. $200.00 labour to flush and refill Radiator. with antifreeze!! Stealer dealer. Go to a local garage. Save $$$$
(Translated) Stéphane Constantineau, responsible for the service / garage does not accept responsibility for a job poorly done on my truck. I find that deplorable. My front passenger bench is visibly dirty. When I brought my truck to the garage, the truck was clean. While driving after picking up the truck, I noticed that the bench is salty, as if a mechanic with dirty laundry sat on it. When I called the next day to report the problem. I am transferred to Stéphane who tells me that the garage employees do not sit in the passenger seat and that no one has gone to the passenger side. He tells me that he “accepts no responsibility that my vehicle is dirty. After checking my report of the general inspection that was done, the cabin air filter, which is accessible only from the front passenger side, was checked. I recall to underline this fact, Stéphane replies that it is not the person who worked on the vehicle who soiled my seat and that he does not accept any responsibility. In addition, he adds that these are stains that date from a long time and are imbued in the tissue. It is necessary, my truck was clean when I brought it. While working on it, the mechanic got it dirty. I want my bench to be cleaned. (Original) Stéphane Constantineau, responsable du service/garage n'accepte pas de responsabilité pour le travail mal fait à mon camion. Je trouve cela déplorable. Mon banc de passager avant est visiblement sale. Lorsque j'ai amené mon camion au garage, le camion était propre. En conduisant après avoir ramassé le camion, J'ai noté que le banc est salé, comme si un mécanicien ayant le linge sale s'est assis dessus. Lorsque j'ai appelé le lendemain pour signaler le problème. On me transfert à Stéphane qui me dit que les employés du garage ne s'assoient pas dans le banc du passager et que personne est allé du côté des passagers. Il me dit qu'il « n'accepte aucune responsabilité que mon véhicule soit sale. Après vérification de mon compte rendu de l'inspection générale qui a été fait, le filtre à air de l'habitacle , qui est accessible seulement du côté passager avant a été vérifié. Je rappelle pour souligne ce fait , Stéphane me répond que ce n'est pas la personne qui a travaillé sur le véhicule qui a salie mon siège et qu'il n'accepte aucune responsabilité. De plus, il ajoute que ce sont des tâches qui datent de longtemps et qui sont imprégnée dans le tissue. C'est faut, mon camion était propre lorsque je l'ai amené. En travaillant dessus, le mécanicien l'a salie. Je veux que mon banc soit nettoyé.
(Translated) Excellent service (Original) Excellent service
(Translated) Just wow I bought 4 Dodge ... Thanks yoan. Roger and Michel ... thank you (Original) Juste wow j'ai acheté 4 Dodge ... Merci yoan. Roger et Michel... merci
Don't have enough space to write, all my horror stories at this place, would never recommand that place anymore and its really sad for Dodge name. .
Hands down the best dealership I've ever had the pleasure of dealing with. From start to finish they worked closely with me, addressed my needs, got me into my new vehicle and went the extra mile to ensure a smooth, painless process. My salesman was Mickael, he was great! And Roger (finance) was phenomenal as well! Highly recommended, it is worth the drive, trust me!! These guys are great!
Scam artists.
Excellent service
(Translated) Thank you to Yoanne Desjardins for her advice and professionalism as a sales representative, knows her product well, I recommend it to future buyers. Thanks to Elie Nadoor, the transaction is easy and without surprises. Thank you to the service team for their speed in preparing and delivering our 2021 Gladiator. I recommend Buckingham Chrysler Jeep Dodge SUPER TEAM (Original) Merci a Yoanne Desjardins pour ses conseils et son professionnalisme comme représentant des ventes, connait bien son produit, je le recommande aux futures acheteurs. Merci a Elie Nadoor la transaction c est fait facilement et sans surprise. Merci a l'équipe du service pour leur rapidité a préparé et livré notre Gladiator 2021. Je recommande Buckingham Chrysler Jeep Dodge SUPER EQUIPE
(Translated) Jeep rental experience: Very good service from Elie (general manager). Despite the lack of availability and the fact that we nagged him about when the vehicle would be delivered, we always had courteous and prompt service. He also "fixed" ($$) our seller's error when it was delivered. Very appreciated, I recommend. (Original) Expérience à la location d'un Jeep: Très bon service de la part de Elie (directeur général). Malgré le manque de disponbilité et du fait que nous l'avons harcelé à savoir quand le véhicule serait livré, on a toujours eu un service courtoi et rapide. Il a aussi "réparé" ($$) l'erreur de notre vendeur une fois rendu à la livraison. Très apprécié, je recommande.
(Translated) To be continued...... (Original) A suivre......
(Translated) Super service !!!! (Original) Super service !!!!
This dealer was my brother's first choice to purchase a 2017 Dodge Rebel. The finance manager did not seem very friendly or communicative with us and left us with a sour taste in our mouths. We told the sales rep we weren't very happy with the service and once the finance manager told us she would be waiting till the next morning to get back to us we left the dealership. We called a different dealership and got much better care and service from all staff members. The next day, we never even got a call from the finance manager in Buckingham, not even the sales reps. So we went with our new dealer and we're glad with our final choice. It was a disappointing experience with Buckingham and a waste of time and money to get there from Gatineau.
(Translated) Very good service (Original) Très bon service
(Translated) The service is excellent! Smiles are waiting for you !! Thank you (Original) Le service est excellent! Les sourires sont au rendez-vous!! Merci
(Translated) Thieves ???? (Original) Des voleurs ????
Great dealership, friendly staff. low pressure sales, great service
(Translated) Very good service (Original) Très bon service
(Translated) The best of the best dealership in the national capital. (Original) Le meilleur des meilleurs dealership dans la capital national.
(Translated) Professional and conscientious work without surprises. Until the next visit. 2020-10-06 Welcome to the cold and ordinary service. The 2 service attendants weren't too talkative to explain to me why the 2020-09 motor fan replacement recall caused another problem that required ordering another part ... (Original) Travail professionel et consciencieux sans surprise. À la prochaine visite. 2020-10-06 Accueil au service froid et ordinaire. Les 2 préposés au service étaient pas trop bavards pour m'expliquer pourquoi le rappel de remplacement de ventilateur moteur du 2020-09 avait causé un autre problème qui nécessitait de commander un autre piece ...
(Translated) Super good service (Original) Super bon service
BEST DODGE DEALER talk whit Shawn Lanthier He is exceptionel and wont go try to sink you in false advertisement !!!!
(Translated) Excellent service (Original) Excellent service
Like every other dealers. Can't get the bottom line without spending hours dealing with them
Great dealer.
(Translated) The dealer told me that the car was in excellent condition when I bought it. A few months after my purchase, the rear brakes of my car started to make noise. So I make an appointment with the dealer. It was then that I was told that the warranty does not cover normal wear and tear on the brakes. Which is perfectly normal. However, I did make 20,000 kilometers with my car and the front brakes in perfect condition. So I decided to go ask a second garage for their opinions and they told me that the handbrake on the car was defective and that was the reason my rear brakes were completely worn out. The total bill goes up to more than $ 1,100. BE CAREFUL WITH WHO YOU ARE DOING !! I do not recommend this dealer. The Kadri family told me that I was buying a vehicle in very good condition and now I have to pay for a hidden screw. (Original) Le concessionnaire m’a dit que la voiture était en excellente état lors de mon achat. Quelque mois après mon acquisition, les freins arrières de ma voiture commence à faire du bruit. Je prend donc rendez-vous au concessionnaire. S’est alors que l’on me dit que la garantie ne couvre pas l’usure normale sur sur les freins. Ce qui est parfaitement normal. Cependant, j’ai fait que 20 000 kilomètres avec ma voiture et les freins avant sont en parfaite condition. J’ai donc décidé d’aller demander à un deuxième garage leurs opinions et ils m’ont dit que le frein à main sur la voiture était défectueux et c’était la raison pour laquelle mes freins arrières étaient complètement usé. Le total de la facture monte à plus de 1100$. FAITE ATTENTION AVEC QUI VOUS FAITES AFFAIRE!! Je ne recommande pas ce concessionnaire. La famille Kadri m’a dit que j’achetais un véhicule en très bonne état et maintenant je dois payer pour un vis caché.
(Translated) Good service thank you (Original) Bon service merci
(Translated) Beloved (Original) Bien aimé
(Translated) Excellent. Very satisfied (Original) Excellent. Très satisfait
(Translated) Terrible ... My son signs an offer to purchase a new vehicle after questioning why he was being asked $ 125 for lock nuts that are sold much cheaper at Canadian Tires. He is told that he has no choice, that all Grand Caravans come with this option. On delivery, there is no lock. After questioning, he was told that they had removed this option from the sales contract. Ok it's not much $$ you might say but it gives an idea. In addition, they have been announcing on the radio for a few months that oil changes are free for 5 years with the purchase of a new car, but upon delivery we learn that this does not apply. Beware of the sellers of this garage ... I do not recommend it. (Original) Terrible... Mon fils signe une offre d'achat sur un véhicule neuf après avoir questionné pourquoi on lui demandait 125 $ pour des lock nuts qu'on vend beaucoup moins cher au Canadian Tires. On lui répond qu'il n'a pas le choix, que toute les Grandes Caravans viennent avec cette option. A la livraison, il n'y a pas de lock. Après avoir questionné, on lui dit qu'ils avaient enlevé cette option du contrat de vente. Ok c'est pas beaucoup $$ vous direz mais ça donne une idée . De plus, ils annonce à la radio depuis quelque mois les changement d'huile sont gratuits pour 5 ans à l'achat d'une voiture neuve, mais à la livraisons on apprend que ça ne s'applique pas. Attention aux vendeurs de ce garage... Je ne le recommande pas.
Love this place. Great service and polite. .
(Translated) Impeccable customer service !!!! (Original) Service à la clientèle impeccable !!!!
(Translated) Very good service Good service (Original) Tres bon service Tre bon service
(Translated) Great service at the counter when we drop off our ????. On the other hand, the staff at the garage even lack a smile! (Original) Super service au comptoir lorsque l'on dépose notre ????. Par contre, le personnel au garage même manque de sourire!
(Translated) I am very grateful for the service and impeccable advice I received at Buckingham Chrysler. I've toured several Chrysler dealers and others, let me tell you that I left these dealers even more mixed than before. But at Buckingham Chrysler we give you the right time, everything is clear, we recommend the most suitable product for your budget and needs. Thank you Mr Elie for your help and support. Since my first experience with this dealer, I have sent several friends and family and all have been well served and happy with their cars .... (Original) Je suis très reconnaissant pour le service et les conseils impeccables que j'ai reçu chez Buckingham Chrysler. J'ai fait le tour de plusieurs concessionnaires Chrysler et autres, laissez moi vous dire que je suis sorti de chez ces concessionnaires encore plus mélangés qu'avant. Mais chez Buckingham Chrysler on vous donne l'heure juste, tout est clair, on vous recommande le produit le plus adapté pour votre budget et besoins. Merci M. Elie pour votre aide et support. Depuis ma première expérience avec ce concessionnaire, j'ai envoyé plusieurs amis et famille et tous ont été bien servis et heureux avec leur autos....
Nice. Well taken care of
(Translated) Not a very very good service !!!! (Original) Pas un très très bon service!!!!
(Translated) Professional sales staff and listens! Excellent after sales service! (Original) Personnel des ventes professionnel et a l écoute! Excellent service après vente!
Good service
(Translated) Excellent dealer with very good service and impressive inventory (Original) Excellent concessionaire avec un très bon service et un inventaire impréssionant
Good mechanics, nice service. Only reason i leave 1 star is because they charged me for tires permutation which is included in my package. From what i understand they were supposed to do the permutation every oil changes but they did not do it my last 3 oil changes. The last oil change i had to request the permutation trough the official website entering my warranty package and the permutation was included. When it was time to get my keys there was a bill, i told them it's included with my package but they said they always charge for this. I had to pay to get my keys. There was about 1000$ worth of maintenance to do on my truck but decided to go elsewhere for this reason.
Always good
(Translated) Very good service (Original) Très bon service
(Translated) Very disappointed with the service, go do your service and purchase elsewhere !!! (Original) Tres decu du service, aller faire vos service et achat ailleurs !!!
(Translated) Excellent service, courteous (Original) Excellent service, courtoie
(Translated) Always good service (Original) Toujours du bon service
(Translated) Thank you for the excellent walk-in service. (Original) Merci pour l'excellent service sans rendez-vous.
(Translated) Very good service here, best in the area. I speak from experience (Original) Très bon service ici, meilleur dans la région. Je parle d'expérience
Great service and great sales people! Highly recommended!!
very poor experience not recommended
(Translated) My representative Sébastien was ticking. No # 1 (Original) Mon représentant Sébastien étais ça coche. No#1
(Translated) Friendly and patient people. (Original) Des gens aimable et patient.
It’s the best dealership in the area prices and Customer service are the best. It’s the place to go to????
(Translated) The services before and after sales super good. Nothing like 5-star service Super good seller - Yohann Desjardins - thank you very much. (Original) Le services avant et après ventes super bon. Rien de moin que du service 5 étoiles Super bon vendeur - Yohann Desjardins - merci beaucoup.
Excellent service
Went in with a problem with new to me used truck from another dealer but Eric one of the managers was super helpful and helped me throught the day with pictures and quotes that i needed.
(Translated) Excellent sales service, after the sale for example, a big 0 for the service. 7 weeks of waiting to have an appointment to fix breakage that affects the safety on the truck just after the sale. 7 weeks without ice wipes, without daylight, a hose hanging behind the truck. Vibration in the door, I had to go to another garage because they did not find the problem to this dealer. The dealer does not return the calls. I had been promised 4 oil change with the sale of my truck for sale. Returned to the oil change, no more trace of the agreement. Not able to do all the steps of a simple oil change. They did not reset the message "oil change" from the screen. A big 0! Do not waste your time and money with them. GO BETTER, you will not regret it. Service fori (Original) Service de vente excellent, après la vente parexemple, un gros 0 pour le service. 7 semaine d'attente pour avoir un rdv regler des bris qui nuise à la sécurité sur le camion tout juste après la vente. 7 semaines sans essuis glace, sans lumière de jour, une hose qui pend derriere le camion. Vibration dans la porte, j'ai du aller à un autre garage, car ils ne trouvaient pas le problème à ce concessionnaire. Le concessionnaire ne retournent pas les appelles. On m'avait promi 4 changement d'huile avec la vente de mon camion à la vente. Rendu au changement d'huile, plus aucune trace de l'entente. Pas capable de faire tout les étapes d'un simple changement d'huile. Ils n'ont pas reset le message "vidange d'huile" de l'écran. Un gros 0! Ne perdez pas votre temps et argent avec eux. ALLER AILLEUR, vous ne le regretterez pas. Service pouri
(Translated) It's not been 3 years since I bought a van that the brakes are finished and 21 mile from the US and I have to change them they say not guaranteed. (Original) Sa fait pas 3ans que j,ai acheter une vane que les frein sont fini et 21mile mile Des us et il faut que je les change ils dise pas garanti .
My car is a dodge charger they were very helpfull
Great deals great service
(Translated) Courteous (Original) Courtois
(Translated) Excellent service from Nicholas. Thank you (Original) Excellent service de Nicholas. Merci
(Translated) Quick and courteous not too expensive (Original) Vite et courtois pas trop cher
Very bad experience, the staff was not friendly and the deals were overall ridiculously unfair.
(Translated) Beautiful welcome (Original) Bel acceuil
Buckingham chrysler is the best place to buy a truck or any cars. You will be a king from day one with theme. Even after purchase they still put yourself on a pedestal. You are not only a customer your are family to them. The will keep you happy ???? and will do everything in their power to make you satisfied with the product. You are a client serve like a family members its wonderful.
(Translated) Always excellent service. (Original) Toujours un excellent service.
(Translated) Best place in the Outaouais to buy a dodge (Original) Meilleure place en outaouais pour acheté un dodge
(Translated) Very good service (Original) Très bon service
I had a terrible experience at this practice ! They only care about money and would dump client's satisfaction. DON'T GO THERE !
(Translated) After sales service is rotten, he won't even change parts even if the vehicle is still on warranty and want to get paid for road tests Don't waste your time ???????? (Original) Service après vente est pourrie ,il change même pas les pièces mêmes si le véhicule est encore sur la garantie et veulent te faire payé pour les essais routiers Perdez pas votre temps ????????
(Translated) Very good service! (Original) Très bon service !
Have had only great service here. Staff are friendly and professional. Compared to other dealers, I've found they charge reasonable rates and seem to be honest about the work that needs to be done. I go out of my way to continue to do business with Buckingham Chrysler. Highly recommended!
(Translated) Great service, clean, courteous, nice waiting room with a corner for children (Original) Super service, propre, courtois, belle salle d'attente avec un coin pour les enfants
(Translated) Excellent service. The owner was there to answer my questions. (Original) Excellent service. Le proprio était la pour répondre à mes questions.
(Translated) Good service (Original) Bon service
(Translated) They are professionals (Original) Ils sont des professionnels
(Translated) I would give -10 if that was possible. Worse service, waste of time of 3 days to finally be told that the repairs will not take place. We are told to go see the Chrysler dealership from which we bought the vehicle ... A Chrysler car is a Chrysler car, whether I buy it from Buckingham Chrysler or Rimouski Chrysler it is the same thing. Never again this dealer! We went to see another Chrysler dealership in the area and NO PROBLEMS at all! (Original) Je donnerais -10 si c'etait possible. Pire service, perte de temps de 3 jours pour finalement se faire dire que les reparations n'auront pas lieu. On se fait dire d'aller voir le concessionnaire Chrysler duquel on a acheter le vehicule... Une auto Chrysler est une auto Chrysler, que je l'achete de Buckingham Chrysler ou Rimouski Chrysler ca revient au meme. Plus jamais ce concessionnaire! On est aller voir un autre concessionnaire Chrysler de la region et AUCUN PROBLEME du tout!
(Translated) Excellent and fast, I recommend for anyone who wants to buy a car brand Dodge, Chrysler, Jeep, Fiat or toyota .... Newcomers are also well served. (Original) Excellent et rapide, Je recommande pour toute personne qui veut acheter une voiture de marque Dodge, Chrysler, Jeep, Fiat ou toyota .... Les nouveaux arrivant sont aussi bien servis.
(Translated) A terrific team that sincerely cares about the satisfaction of its customers! Thanks to the whole team !! (Original) Une équipe du tonnerre qui se préoccupe sincèrement de la satisfaction de ses clients ! MERCI à toute l'équipe !!
Dishonest
(Translated) Very good service from start to finish (Original) Tres bon sevice du debut a la fin
(Translated) they took good care of me to identify the problem with my car and myself (Original) ils se sont bien occupé de moi pour identifier le problème de ma voiture et de moi même
Overall great service and very patient with customers! We had been to the dealership last year in the fall to see what was available and the salesperson Shawn was great. We approached Shawn in February to purchase a truck and he was quick to provide options even with the changes my husband requested. Shawn and Elie were able to find the truck we needed. Elie clearly set the pricing and financing in terms that was easily understood. Kudos to the Sales team and Service group! They go the extra distance to help out where they can! Thank you all
I will NEVER deal with them ever again,they're money grabbers,took my jeep in for repair and it was under warranty and I still had to pay because they didn't want to deal with the warranty people.i had to take my jeep elsewhere to get it repaired