Reviews of Point S - Vanzuylen Alignment & Tire Service (Car Concessionaire)

Kyle Greene

Amazing, fast service. Absolutely phenomenal staff, appointment arrangements were painless and facilitates are clean, safe and well equipped. For anything tire related, this is your stop.

Barbara Spafford

Staff all Great !!!

Darlene St-Georges

Awesome crew. Great service and honest.

Randy Emmons

Difficult to get in and out of

Rick Baggs

Excellent, efficient and friendly.

Yumi Wang

Our tire started leaking on the way to Montreal, Canadian tire and other body shops could not re-patch our tire from inside, Vanzuylen helped us to solve this urgency in a speedy manner with experienced tire knowledge. Great people, great service.

Matthew Irvine

Friendly staff and very helpful

Peter Cartile

Took my BMW in for second set of Michelin (very happy with first set & service) I noticed the mechanic attempting to lift the hood with difficulty until assisted by another. Didn't think much of it until I went to add washer fluid and discovered both the 'kidney' grill inserts broken and hanging loose as the mechanic had tugged on them trying to lift the hood. When I delt with them originally (first set) they were very professional, clean & efficient and a place anybody would take a high end car. Now, the original owner & founder has retired and the company has slid to the bottom. Won't go there again.

Julie Belaire

They don't try to make you pay for unnecessary parts/repairs and always tell you what is necessary immediately and what can wait. Always reasonably priced and five you options for costs of parts if they can. Service is always fantastic and helpful.

Ken Allan

These folks look after you tight away. I had a nail in my tire....wondered where to go to get it fixed saw the shop ....total time in and out under 20 minutes , reasonable cost....great spot

Toby The Newb Fencer

Great shop and customer service, will definitely use again when I need alignment work. Mechanic even went over what was going on with my truck and showed me. That's the kind of service I like.

Amy Beaudry

Fast courteous service.

Paul R

These are friendly and helpful people. Even if you don't know anything about cars they do not make you feel like a jackass

LUKE D

Great, quick service. Black and white...they don't try to tack on anymore than necessary.

Gil Strachan

Fast, friendly service. Good workmanship.

Hunter Tastard Homer

Only had work done there because of a dealer warranty, and as a mechanic myself Vanzuylen should be embarrassed to claim being a reputable shop. Incorrectly installed axles, sheared off and completely missing studs they neglected to reinstall, and damage to body work they did later, it's good to know that sound and feeling from the front end was from a rear brake pad that was "too thick and rubbing" and nothing to do with their repair. Until threatened with legal and college of trades action that is.

Trish Phillips

They know what there doing when it comes to your vehicle

Nevin Williams

Straight-forward service, reasonable prices, no problems.

Nancy Sendell

Don't know what went on when I got my tires changed over but a carpet that was in my car must have been taken out and left on the greasy floor for workers to walk all over. Greasy boot prints all over it with what looks to be salt stains as well. Had good service here before but I've not heard any apology for them damaging a brand new carpet. Will not be using them in the future.

Ross Victor Hermiston

Nice. Great service

will hamilton

Terrible . took my truck there Friday for an all wheel alignment when I got there I told the mechanic about a slight noise in the rear end. BEFORE the truck went in the garage after they drove it around the block. Took it in . I'm assuming poped the rubber rear diff plug out wich 7 garages in the area said won't fall out on its own . did not put it back in . drove it 4 blocks away . visited family . the perseded to drive home when the rear end siezed in it for the fluid came out the drain hole . my son the walked the path back to the garage taking pictures of the diff fluid on the road to vanzuylens parking lot and that's the only traces of fluid and where it began . denying they ever did anything when evidence shows they did . and told us sorry for our loss by the rude manager Scott!!

Mark Laprise

I have purchased high quality tires and had repairs done as well over the years. They've always gone above and beyond. They've also advised me of other mechanical issues not related to the work I brought it in for. These issues were previously known to me but not mentioned to them. The other work was going to be taken care of through my warranty where I purchased the car. I advised them of that fact but had it not been covered by warranty, I would have happily had Vanzuylen complete the work. I highly recommend them to anyone.

Jonas Lewis-Anthony

The good people at Vanzuylen have been an absolute life saver for me time and time again. They're honest, fast, affordable and have helped me in a couple of emergency situations at the drop of a hat. If I could give 10 stars I would!

Wayne D Anderson

Great Service and Great Staff

Kevin O'Connor

Great service, and good prices

C

GREAT people !!!!great service !!!!

Brock Chevrier

Absolutely exceptional work, and exceptional customer service. I couldn’t be any happier with the service the point S team were able to provide me. Easy to talk too, easy to work with, and it will be an easy decision on where to go the next time my car needs any work. Thanks a ton!

Ken Munneke

We deal with an area sales rep. Through him we scheduled a wheel alignment and new steer tires for a highway tractor. Arrived for my appointment time and went into the reception area. Due to Covid there was a questionnaire that I filled out. I am a truck driver. I cross the border. Upon checking one of the boxes on the questionnaire 'yes' the person behind the desk quite rudely ran into the shop and yelled at the mechanic climbing into my truck "get out of that truck!" From that moment on I was treated like some sort of a leper. Not a "sorry sir this is our policy" or "I am sorry, but we can't help you at this time". I felt that I was being kicked off the property. No one there even had the decency to help me back on the busy road they are on. I understand these covid policies and have been refused service before, but each time someone has taken the time to explain everything. These people were rude and treated me very poorly. I will not return and they lost out a approximately $2500.00 + sale.

Lynda Barry

Everyone is very friendly and they are fast.

angela green

Very good work and friendly

Mike Sanford

Awesome work at comparable prices

Jer Mil

Great place fast service

Leo Innocente

My wife & I recently moved from Windsor to Kingston. Vanzuylen was recommended to us for the installation of winter tires and storage of other tires for our 2 vehicles. The staff, Scott and Shannon, were friendly and so easy to deal with. The work was done promptly and professionally. We have found our business for all of our future tire needs. This is very comforting for us.

seanmcc45

Fast, courteous service. Great prices... Shannon is amazing!

Christine innocente

Really good prices and good service. They were able to order an odd size of all weather tires I had trouble finding elsewhere. I love my new all weather tires!

Catygory Catygory

Always courteous. Respectful of my time.

Daniel Seymour

Very knowledgeable and helpful, get in job done timely and efficient. First rate.

Judd Bailey

Great staff doing there best for you!

Rideau High

Great first experience today. Very nice staff. Two of the staff took the time to talk with me about my cars issues, and one even helped make sure I know how to recognize a faulty wheel bearing sound that is brewing on my car. Everyone was very happy and positive. I’ll be back for sure.

Jeff Peters

Excellent service alignment tech knows what he is doing n very honest other tech very slow n ignorant i would recomend them in a heart beat

Herb Sutton

Excellent service and very personable personnel.

Derek Murphy

Top notch service!