Reviews of World Class Auto (Car Concessionaire)

Luisa Montoya

Great service

Moses Cruz

Overpriced oil change

tyrone lewis

The old wip and the new wip in one photo was a sad but happy day that day thanks Luc for helping me out sir

Jon Downey

Friendly staff, great service. European car expertise.

Matt Nicholson

Service might be a little more expensive but you get what you pay for, these guys know how to work on nice cars

Brandon Mccormick

AWESOME place very help full and they will do anything to get you into the right vehicle for your needs and wants.

Chris Wintersgill

Friendly staff and go out of your way to find you a car.

benjamin mcfarlane

Got my car detailed there - a little on the pricier side, but still competitive. The detailing job was impressive. Can't doc them

Wes Trueman

The only place I bring my car. Bert, Joel, and Robert are the very best and easy to talk to.

Jamie Seper

Friendly place. Good knowledge of exotic cars and repairs. Exotic Selection isn't as good as it used be.

NB_Garage

I'm sure you guys aren't to bad, but that radio add makes me want to punch a puppy.

Fred Schwanewede

Love this people 2. Time now

Tim Worthen

I moved out from Vancouver and needed new wheels. I dropped by world class auto and I found a great used vehicle at a great price , but it was the salesman Dave Taylor who was so nice that really impressed me enought to buy here. I've been back to get great service at a very great price per hour on regular maintenance! I totally recommend dropping in! Do your homework first - then go make a deal, trust me you will leave happy.

Leslie Thompson

good business and good service

Patricia Hodgson

Awesome job!

Dennis W. Moore

EXCELLENT SERVICE and HONEST!! . I experienced car problems travelling back from P.E.I to Ontario. Had my Mercedes towed to their shop. They fit it into their schedule and ordered a fuel pump. When doing the repair they detected the real problem - simply a defective fuel gauge. They could of easily taken advantage of the opportunity to replace the fuel pump and given me a huge invoice but DID NOT. Honest people.... big thanks to Bert the mechanic and Joel the service manager.

Victor J

Fantastic customer service and quick turn around on repairs. Brought my vehicle here for provincial inspection and was very happy with the work that was performed (brakes, suspension), they also caught a leaky radiator which needed immediate repair (it was bone dry when I got there). If you need a BMW specialist in Fredericton this is the place!!

David Wiezel

WORLD CLASS TROUBLE Here is my experience with WORLD CLASS AUTO in FREDERICTON: - I believe WORLD CLASS AUTO mislead me on the history of the vehicle to encourage me to purchase the used 2000 Chevy Tracker. The owner has not commented on numerous e-mails on this issue. - Problems showed up immediately (eg. no air conditioning) after purchase. - Driver’s Seat ripped during repair. WORLD CLASS AUTO paid for repair – claimed it was normal wear. - Major repair to fix oil leak (among other things). Oil still leaked – WORLD CLASS AUTO refused to redo unless I paid significant amount for them to do the job correctly. - WORLD CLASS AUTO mislead me on warranty coverage for some parts used in this repair. - WORLD CLASS AUTO justified inaction by FALSELY accusing me of having “fraudulently obtained” a Motor Vehicle Inspection Sticker on the vehicle I traded in. They went “silent” on this allegation after learning the MVI was done by a very REPUTABLE Fredericton automobile dealership (Fairview Chrysler). FYI - We bought our other vehicle from Fairview Chrysler. The have ALWAYS treated us right including conducting a second repair after the warranty on the first repair had expired at NO COST to us because they said the initial repair SHOULD HAVE lasted longer than it did! - During last fall’s safety inspection, WORLD CLASS AUTO performed costly but “incomplete repairs” to the rear end (rear outer axle bearings) likely resulting in additional damage to the rear end. Job – AND MORE - had to be redone less than 4 months later at twice the cost later by a different repair shop (Canadian Tire Oromocto). Canadian Tire mechanic said WORLD CLASS AUTO did not thoroughly diagnose problem (loud clunking noise before and after WORLD CLASS AUTO repair was only one obvious clue not checked properly). FYI – The mechanic at Canadian Tire Oromocto (Rob) FIXED the Tracker properly – no return/no complaints/no guff. - I expressed my dissatisfaction to WORLD CLASS AUTO roughly FOUR MONTHS ago. The owner FALSELY responded to my complaint accusing me of damaging the vehicle (getting stuck and spinning the wheels just before the Canadian Tire repair) and later ignored some of my e-mails. The owner also refused to call the Canadian Tire mechanic to get technical details of the repair (ie. he seemed unwilling to get the facts from a trained service person.) - WORLD CLASS AUTO’s chief mechanic made himself UNAVAILABLE after agreeing to see me in response to his owner’s written directive. Other mechanics (from a different company) who work in the same building made sarcastic comments about “world class service” noting the mechanic had just left. The owner condoned the mechanic’s action. Maybe my experience is a fluke but I found dealing with the owner FRUSTRATING and UNHELPFUL. He has my $$ and I got UNSATISFACTORY SERVICE. He kept wanting to meet (in spite of making incorrect accusations and wondering what my problem was) while all I wanted was a refund and NOTHING MORE TO DO WITH WORLD CLASS TROUBLE!! I won't be back!

Rob Titcomb

Did a great job buffing the truck

Evan Elliott

I wouldnt buy nothing from these guys they promised me a inspection on a truck I bought never happened they also put a new "exhaust" on it which fell off within a week never agian!!!!!

fazer fazer

These guys are awesome!!!!! Very reliable quality work. Highly recommend for any type of service to your vehicle.

George ECC

I can't speak on the quality of their sales - however, here's my experience with their service department. I usually take my 328i X-Drive to York Auto - have been for years - excellent service. However, they were booked solid for a month. I saw a useful review here about a customer's experience with having BMW work done. So - I decided to give them a shot since I could get a next day appointment and only needed minor repairs done. The next day I called on the status of my repairs and was informed that there had been an issue and that now my headlights and windows were not functioning. I was distraught but assumed - okay, they will fix this. No - that was not the case was told the car would have to be taken to BMW in Moncton and repaired there at my expense - thousands of dollars. The shop misled me as they told me BMW would cover it under warranty - but when I called BMW to confirm this, I was informed this was not the case. I explained to World Class Auto that it would be very unsafe for me to drive the car to Moncton with no headlights, blinkers or operable windows. To which they responded, "We feel you are unhappy with the service provided; come get your car by any means you think necessary." Anyway - long story short, I had to sue them. Exercise prudence if you decide to take your BMW here.

Shawn

I havent even bought a vehicle yet but the experience so far is excellent been in contact through whole day via text as i work in a warehouse and service for calls isnt great. Highly recommend checking them out. Dave your awesome. Update i purchased my 2016 f150 2 days after i wrote the review and 1000 percent satisfied they worked with me and my budget very pleased and will be back again in the future. Thanks to all was involved.

Victoria Gillan

As of February 2018, the management at World Class Auto has changed, and can say frankly the customer service has as well. I have never experienced such unaccommodating, substandard service, and blatantly rude representatives. I would definitely not recommend world class auto - the irony of the name being 'world class' is not lost on me as this dealer is the antithesis of world class.

Rhonda Sharpe

I have never had such amazing customer service as I did today at World Class Auto. Rob found the perfect car for me.

Cody

Very good work. Haven't had much luck finding a reliable garage to work on my older BMW. The only downside was how long it took the parts to arrive, which is not their fault. The supplier was slow on that. Will be going again (hopefully not soon).

Mychaela Dionne

Joel & staff are always helpful and go above & beyond. Highly recommend.