Reviews of Summit Dodge Fredericton (Car Concessionaire)

Lisa Emerson

Busy place. Good service

Merle Allison

Great staff

Luann Grasse

Terrible

Jo Anderson

I got some parts from here. Friendly staff. Gave me the parts I needed.

Serge Arsenault

Horrible after sale service.... stay away!! If you have any problems after purchase; they don't care..

Jane Wilson

Highly recommend Summit and Krisztian! Friendly, helpful and most importantly, knowledgeable! Krisztian listened and understood what I wanted, in a new vehicle and found it for me. Also let me test drive long distances and overnight to make sure I was choosing well. I am thrilled with my new Cherokee and again, highly recommend!

Jacob Gorham

Great spot, great deals

ASMR La Chuchoteuse Québécoise

(Translated) That's 3 vehicles that I buy excellent services (Original) Ça fais 3 véhicules que j'achète excellent services

Sylvain Gauthier

Nice service, good selection of cars, suvs and trucks

Blair T Sawler

Great service

V N

Great friendly people. very good good offers.

Jason Keirstead

Charged me for unauthorized repairs.

Michael Giesecke

Great sales team, lot is way to small

Marc Barry

Nice place, decent staff, have no issues going there for our maintenance work.

Nicole Serroul

Great bunch of people

jane adams

Friendly people.got good deals to.

Kim B

Lots of cars and trucks on the lot.

RamTv

Great experience at summit dodge, thanks to Boris for all his help.

AC Johnson

New info: Investigation Completed. See Attached Photos for E-mails! Had an MVI performed on 2016 Ram 1500 Sport and less than 10 days later discovered metal on metal contact rear brakes. Brought this to the attention of Summit and the Service Advisor stated I would be looked after and that I should have the brakes done in Saint John the bring in the old parts for refund. I mentioned I had photos and when she heard that she asked me to email them and claimed she would reply with confirmation of their good will gesture. Well...she complained the photos were not satisfactory and I explained they were the best I could take. So now she retracted and said she would need to consult the owner the following morning. She left me hanging in the email correspondence and I have an important job where I cannot be missing time. The truck was my daily driver at this point. I had to hunt for a rental and it turns up the entire city had none available. Then it was later in the evening and I had to work with my supervisor on switching my day off so I could get the truck repaired. The following morning I spoke to the Service Manager again and she was rude and said I would need to tow the truck up to have them look at it. I immediately requested to speak with the Owner. The owner called back and paid for the tow at a cost of nearly $400.00. It was quoted $419.00 to do the brake work in Saint John so Sunmit could have saved the money. Anyways up we go to Summit. They come back stating they messed up and as such would be replacing the rotors and pads. They used the cheapest rotors which are complete rust around the hub and mopar v line pads but they reused the retainer clips so now my brakes squeak. New retainer clips come with the new brakes but they chose not to use them and when I addressed this later on the Service Advisor seemed not to care at all. The fact to keep in mind is an MVI was performed inadequately missing key safety isssues such as the brakes. It gets even more interesting when I now noted the E-brake seems to be stretched and when I pull up on the release it doesn’t come back up all the way. I remember the mechanic at Summit who did the brake work asked me if I use my E-brake and suggested that if I didn’t not to start - this I found strange. What does he know? On a new vehicle it’s less likely the cable stretched and more likely the E-brake was not adjusted. Anyways the rotors look awful now and the squeak is annoying. The day that they replaced the brakes I specifically asked Service to keep the old brake parts for me and they assured me they would. I drove off without the old parts and called them to find out they threw the. Out. I asked them to keep them and I would get in when I could to get them. I wanted the old parts for any inspector who might want them when I filed the complaint. When I did get back to Summit the Service Manager unnecessarily threw the parts on the counter and sarcasticly said she didn’t know why I needed them and complained about having to fish them out of the trash. I have performed 4 vehicle transactions with Summit since 2012 and will never buy from them again especially considering the unprofessional nature of the Service Department. I recorded nearly each interaction which will be posted in full context online for educational purposes. I also reviewed footage from my dash cam and observed unprofessional behaviour by the mechanic. I have an open MVI complaint which has been submitted to the NB Licencing Officer.

Ron Sutton

You cant top a Summit deal

Tim Cox

Friendly helpful staff!

DAVID LE

They are professional service, I got a new vehicle Caravan Dodge from Fredericton Hyundai but Summit take my car as for their member. Thank you

Maritime Channels

Service Sucks. Bought 2 vehicles so far and won't be buying brand new anymore because it seems that every FCA dealer is useless at best from my experiences. Everything from their lack of knowledge to their less than interested in 'helping you' attitude. My advice; buy what you want, buy used, and NEVER buy used or new from a dealership. I have done both and the best deals and best vehicles I have had were private sales! Obviously Summit is interested only in sales numbers and customer loyalty or returning customers doesn't seem to mean anything.

Cal

Surprisingly the warranty actually came thru..

Jean-François Lepage

Spotless and friendly service

Kimberley Urquhart

Went in for an oil change and was in and out in an hour! Fast, friendly service!

Aaron Roberts

Courteous staff and friendly comfortable atmosphere. Quality work and professional perspectives

Dorian Beggs

100 $per hour too much .

benoit chevarie

They make promises to make sales and don't fallow up on theme

Linda Grant

Good service in service department

Jody McCormack

Friendly with free coffee

Dwayne Glode

Brought car in for recall, girl who made appointment confirmed it....go to appointment and they tell me thiers no recall on my car. Recheck my vin on government site and my car pops up for recall

Ray Pete

I had serious issues with another dealer and these folks fixed me right up and gave me a fantastic deal with my trade. I walked away with a brand new Ram and couldn't be happier ! Thanks Blake!

Ryan Harris

Best dodge dealership ask for Kristen tell them Ryan sent you

David Garvin

I just called with a question about my car in service, though they had no answer for me, the response was made without excuse and gave some advice on when to call. Seems mundane, but how often do you get a good review for something so important, yet minor in the eyes of many?

Bailey & Lacey the cockapoo ‘s

My husband and I, purchased our Jeep Cherokee Trailhawks from Summit this past Summer 2018. We are very pleased with the Jeeps performance and more imptly the level of service we received from the owner JJ Kennedy and Manager Damir Kazic.

David Hudson

I was looking for a used Van with a specific option set. I had been told at another dealership that this combination did not exist. Scott showed me 3 Vans with the combination I was looking for (both new and used). It was a great experience, Scott was really good to deal with and the Sales Manager helped make the entire experience NOT something to be dreaded. If you are looking for a vehicle type that they carry, I would encourage you to look here first.

Keri Lane

Great deals on new vehicles. Although the wait time on service appointments is ridiculous

Luke Mills

Brought my 2016 Jeep Cherokee to this dealer 4 times within the past couple of months for the same water leak issue. Paid over $600 and the issue is still not fixed and they stated there is nothing further they can do and did not provide any sort of refund. Disappointed with the service.

Michael Clark

I had a great experience at Summit Dodge when we purchased our Town & Country. Our salesman, Steve Kennedy, went above and beyond to make sure my wife and I were getting everything we were looking for and took the time to walk us through the pricing, financing and all the features of our new van. He was very knowledgable about the vehicle and he was very easy to deal with. We never once felt pressured to buy a vehicle and we were very happy with the deal we were able to negotiate. The service department was also top notch when it came to getting our winter tires put on. I picked up some used rims and brought them in to get my winter tires put on and of course they didn't fit so they had to take the tires off the new rims and put them back on the old rims, they did all of that and did not charge me even though it was my fault I had bought the wrong rims. I would recommend Summit to anyone in New Brunswick (and farther). Give Steve a call, it will be worth it!

Tim Grasse

Personally I have bought a few vechiles from summit dodge in Fredericton. Great place to go if you want to get treated like family. They bend over backwards to help you and to make you feel comfortable with your purchase. If they can help with the purchase price or get you a little better deal then they do that as well. My sales guy was Kristian fogly and he is a great sales man. I'm sure if you went to summit dodge you would be able to find any sales person there just as good. I'll continue to go there for my services and all vechiles needs. Great place to shop.

Mark LeBlanc

Great customer service. Awesome salesman

Eva Hachey

Service department has wonderful staff. Always a joy to go in.

jeff shannon

Mixed experiences at Summit. I've bought two new vehicles there within a year of one another. My truck i haven't really had any issues with service. The car on the other hand.. wow. We have made appointments for recall work 2-3 weeks in advance, go to pick the car up, and they say we have to bring it back in, as they have ordered the parts for recall. "HELLO" people... it was HERE for the recall!! you should have had the parts here ALREADY!. they don't seem to understand (or care) that you have to be late for work/business to get this stuff looked after and under the assumption you can just drop your car off whenever and go without it for the day. There is an annoying rumbling noise in the rear of the car that has been there since the day we bought it, have had it in numerous times, the service manager told my wife it was the "high performance muffler, you know like on race cars." after droppingaround 70-75k on vehicles there in two years, you'd think i'd get some decent service.

Alma Holland

New Truck; Free Pepsi; First solo drive home. All in all AWESOME!

Jeff King

I just bought a new car.

Shawn Howlett

Service, sales, and finance are all top notch. I'll recommend this place forever. Anyone who needs a new vehicle or a new to them vehicle, talk to Amy Bragdon. This place is great and treats a person fantastic. My wife and I will definitely be back.

Bruce Avery

They got me right in and did my oil change very little wait

Mallory Bulmer

Go see Amy, she will treat you well! Tell her Mallory sent you ????

Terry Park

Amazing service and friendly professional staff.

Rob Hill

Just bought a truck from them had nothing but good service so far

Brent

Beware of service department. They do unsolicited work that they either charge you for or will change your vehicle and will not correct it. General manager very non-responsive on returning calls to correct issues. Management style is not customerservice it’s bottom line dollar

Carter McLaughlin

I've purchased 4 new vehicles at Summit Dodge since they opened in 2005. All of the vehicles were also serviced 100% at Summit (I also serviced a non-Summit purchased Pontiac Grand Am here). I've only ever had the best service. There are always bumps in the road and issues that come up with any vehicle, but Summit has always worked with us to find the best solution. I've had warranty claims, leaking tires, recall notices, etc... all of which were handled by Summit to my satisfaction.

Hany Elhawary

Good

Umut Karabacak

Bought a Jeep Cherokee Trailhawk just a few hours ago and we absolutely love it! The crew that helped us out was exceptional as well especially Ryan Lewis introducing us to this vehicle and walking us through the whole process and Ryan Glasgow with the financial side of things. We appreciate the business and are positive that we will keep a good relationship with these guys. Definitely recommended!

Claude Chouinard

Great staff, knowledgeable and very helpful.

Mark Ed

i spent a week looking for a new vehicle, been to all dealers in Fredericton, there were some places that were , ok, but We decided to go to summit dodge because they had the best service, and made the best deal for my old truck, and found the perfect replacement for the perfect price. All the sales people were very professional, and above all else they took the time to make sure the vehicle was right for my family. The incentives to deal with them were pretty good too.

Bruce Rivington

Very professional customer service department.

Lisa G

Deal with Krystian he's fabulous

Sean L

I have edited this review to increase the rating to 4 stars. I originally gave them 3 because on a couple of occasions I have gone in and for something and I had to go back because they were not ready but, on the other hand they are easy to work with and made the situation right. Below is the original review. The people at Summit are friendly and they got the car fixed eventually but the first time I took it in they had the wrong part. I don't know if they were shipped the wrong part or ordered the wrong part but it was inconvenient.

Mariah V

Excellent service. Trusted and ethical. Pleasure to do business with!

Collin Hunter

I have purchased 2 Dodge Caravans in the past from Summit Dodge and very happy with the service there.

Sean Glazier

Quick to come out and see me in the lot. Even tho it was raining. Great staff at the front of the store, easy to deal with. I haven't delt with parts and service department yet.

Yulia Kouchnir Tabachnik

I had an appointment to change the brakes of the car. Waited for a long time to my appointment. Dropped my car off at 9:30am, called in the evening to ask if it's ready and it is almost 5pm and no one called me yet. It turned out that nothing had done yet. Was offered to book another appointment...

Jay Jay

Very rude and un professional persons. Not customer oriented at all. Always worries about bottom line . No repeat cuatomer here. Never again.

Clint Scott

This is the 3rd RAM I have purchased from Summit Dodge Fredericton. Each time Krisztian Fonagy (sales rep) was fantastic to deal with. He really went above and beyond to make sure I had the exact truck I wanted, and that I was 100% happy with it before signing the papers. No rush, no pressure, just top quality service with a super friendly demeanor. The second RAM I bought had electrical issues, from day one, that service and FCA weren't able to solve. Kristian, along with GM Damir, and owner JJ helped me out of that truck an into one that works. I was give 3 days of test driving to make sure everything was fully satisfactory.

Lucie G

Bought my Jeep Compass Trailhawk last June and have had nothing but great service from the whole staff! Huge shoutout to Mike who has extremely helpful and great to deal with! Traded in my old mazda 3 and got great value for it. Couldn't be more happy with my purchase and the overall service this year.

Khrystsina Bardziyenka

My husband and I bought a RAM 1500 truck from this showroom. Very helpful staff. The best customer service in the city. Boris made us feel very comfortable at the showroom and choose a vehicle in no time. Thanks to Beata who went the extra mile getting the best financing offer for us. Dunu made sure our car was properly cleaned and looked like brand new. Special thanks to Damir for a great offer. Highly recommend this place to everyone. We’ll be happy to come back in the future to upgrade our vehicle!!

Sarah Rose

Very helpful staff

BonbonL ART

Changing to 4 stars, due to lack of customer service after sale. We had just purchased a used Wrangle and trade in a car recently. We are very happy with our Jeep it's accurate to their description. Our dealer Ryan Lewis really was a big help! He is so professional at the same time really understanding our needs. All the other employees we met were nice to work with. Thank you for stay pass your work hour for us. I will do a follow up review later on. But with our current experience, I would recommend this dealer shop. GOOD service and good price for sure.

Homer Simpson

Worst service ever when you got issues with your vehicle. They charged me 200$ of repair cost and the issue was still the same 5 mins after leaving the shop. They afterward told me Service department was close and to come back the other day. I came back and told me the technician didn’t found anything the first time but charged me 139$ of labour cost for a road test. I totally do not recommend this location for any repairs.....

Daniel Fleischmann

Great service experience at Summit Dodge. Called and got next day appointment, drop off was smooth and vehicle was done within the time that I was told. Service advisor Ryan was courteous and professional.

Stephen Berthelot

Excellent service!

Toby Hill

Great people . 2nd car purchased here . They value your loyalty.

John Brigham

Summit's People and Service are always friendly and helpful :) We have purchased several vehicles from them since they opened. Highly recommended!

Darlene Dale

After Purchasing 2 Dodge Rams (both 2009) in Aug 2012, I noticed the inspection runs out in June 2013, so took it in for service at Summit Dodge. Well was I surprised to find out that only 10 short months later all 4 brakes had to be replaced as there was nothing left. So....make a long story short - brakes only need to be at 50% in order to pass the inspection at that particular stealership - so at a mere $890.00 (in after market parts which was the "best they could do" ) I left there feeling slightly abused. A Vehicle the price and size of a RAM should, in my opinion have a decent safety inspection that would allow for a high ticket item like brakes (safety as well) be replaced prior to them selling them to an unsuspecting buying. So ...if you think you are getting a good deal....wait for it....that will soon change. Just spent my last visit to Summit....will buy dodge again...just not from them!!!

Lisa Haueisen

Excellent service, great prices and pet friendly, too!

jeremy young

Awesome as always

Gordon Black

Noticed headlight not working July 12, 2018. Needed bulb. Stopped in to get a bulb at 12.25pm. Would not do the repair until July 25, 2018. Would not even look at the light to see problem. Asked for a bulb. Would not give me a bulb. Asked to buy one. Got extreme run around. Terrible service. Not impressed. Should have fixed light due to driving vehicle with light out is a violation of Motor Vehicle Act. Fixed light myself.

Michel Guitard

Was car shopping when a 2018 Golf caught my eye, I drove into the parking lot to check it out. Brian McHugh was out the door in seconds to help me out. He was a straight shooter and very accommodating. I ended up buying the car and I love it. The staff was very quick to help get things finalized and have me out the door with new wheels in no time!

ABRAHIM ABRAHIM

I like them there are nice and they have a nice cars so

Danny Melanson

What an awesome crew at summit service, didnt have an appt til the 13th, but they said they would try to fit me in for my brake controller..wanted to go camping, they got me right in and out and did an awesome job..thanks lynn and ryan..and of course they're great service technician's.

Gloria Young

Best service ever

Dennie Pope

Have purchased two Dodge Rams from Dodge Summit and have had excellent experience both times. They took their time finding what I needed and felt not no pressure.

Davlin P

Awesome service dept

Mike Hoben

Overall great place to buy a vehicle and good people.

Harry Pecskovszky

Quick friendly service

Lee Famulak

UPDATE: Thank you summit for fixing the error! Happy with the outcome and happy with the service department and now fully enjoying my purchase! Made a deal for a vehicle with mine on trade. My error and a mistake I won't make twice

Matt Savage

Great service — always going above and beyond for us!

Elizabeth Peterson

My husband and I went in for pricing on a truck, and left with a brand new Ram 1500, and a new Journey. Ryan Lewis was amazing, and accommodating. He sat with us for hours while we tried to figure out what we wanted, our budget, and our plan. Ryan Glasgow went above and beyond for our approval, secured us an amazing finance rate, met our expectations for payments, and far exceeded our expectations for customer service. The sales manager was amazing, working with us through the whole process to ensure we got the vehicles we both wanted. In a heart beat, a million times over I would recommend the Ryan's of Summit to anyone, without hesitation. You most certainly cannot top a Summit deal!

Teoh Wai Shek

Was going around dealership looking for my first car. The sales lady named Amy Bragdon was fantastic and amazing. She helped me in figuring out the best car that suit my demands and restrictions. She when above and beyond to help me. Thank You Amy

Matthew Munn

Booked an appointment a week ahead for service on my vehicle. Got a call after I dropped it off at 8am and the woman told me she would bring my car in right away do diagnostic checks and be in contact for resolution. Waited till 3pm and called back. My car still didn't go in and told me they wouldn't be done with my car today. Awful way to run a business. Told them to put the keys back and I'll go to someone else who wants my money

Tony Daye

Great customer service!

APlus Accounting

Stopped by to consider purchasing a caravan to replace our odyssey. And was I ever surprised by the lack of knowledge and the attitude of the "sales manager" at this location. My husband was instantly turned off - and so was I - He was ignorant, know it all, with zero insights of selling us a car. You could tell he was disturbed by one of "his" salesmen as he made that clear... -3 / 5 stars for the lack of professionalism. Needs to reevaluate his career if he cannot handle a stressful day with customers or what ever happened. Thanks to another dealer up the road, we got in to a vehicle that day.

Cindy Roberge

Wonderful service!

Mark Bishop

Top notch!!!..super service!!!

Ayman Berjaoui

Terrible service, I would highly recommend you to stay away from this place. if you ever do business with them, be prepared for the worst customer service, worse than call centers.

Angela Demers

This business is awesome. They are very helpful, courteous and help you with anything you need. The prices are great their too. A great dealership !

Pete Acheson

There are rarely times when I have been able to rely on a car dealership. During my 27 years of driving I've owned 22 vehicles, my latest 2 daily drivers from Summit Dodge. My experiences have been nothing but exceptional. When I walk into that location I don't feel like a customer... I feel like a person. From the sales staff to the Receptionist and the Service Center... everyone treats me like a human being, and I never feel that I walk away with un-resolved issues. I've known some of the employees for a very long time, and I have to say that I am impressed to see such strong abilities gathered at one location. I've known Jason Embleton for almost as long as I've been driving. A solid automotive sales figure from long ago, Jason is approachable and outgoing. As a Sales Manager, I couldn't envision him in a better role. Krisztian Fonagy is a sales associate to be reckoned with! He has unparallelled people skills and will work with someone to make sure they have the best experience possible. He sold me my 2 latest vehicles, and both times I was treated professionally and with great respect. Although new to the sales team, BJ Currie is an outstanding young sales guy. He had sold me a vehicle years ago, and I have every faith in the world that he will be highly successful! His sales skills are very prominent, and he never presents an atmosphere of pressure to sell during the sales process. David in finance couldn't be a better man for the job. He examines all possibilities regardless of how much time it could take him, and he's freindly and witty. Danny, Lynn and Brent from the Service Center are also exceptionally suited for what they do. Anytime I have any questions or issues at all, I never hesitate to give them a call or bring my vehicle in for a check up. Overall, it's a pleasure to drive in to that location knowing that the staff are all friendly and approachable. I know others may have had their own experiences, but for me personally, I don't know how the competiton stays in business. Sincerely, Peter Acheson 2011 Dodge Caliber Uptown 1987 Chrysler Town & Country Wagon 1986 Dodge 600ES Turbo Convertible 1987 Toyota Supra (sorry boys!!)

Linnea Hayward

A great team all around. Scott was great to deal with and helped us find the best vehicle(s) for our needs.

Brian Phillips

3rd. Ram I have purchased through this dealership. Absolutely excellent buying experience!! Their service department is 2nd to none. I have purchased close to 20 vehicles hand have never had service like Summit.

DARRELL Keezer

Summit Dodge's Ryan Lewis was great to deal with. So were the other staff members. Ryan is very knownledgeable about the vehicles they have for sale . He does not pressure you into anything. At the end of the day you feel like you are being treated fairly and are a satisfied customer.

Brook Dickinson

I had a great buying experience this month (July 2020) at Summit in Fredericton. Ryan and all of the staff I interacted with made the process flow extremely easy. I would definitely recommend them. I love my new Ram!

Rodney MacDonald

Great service

Gagi Prahlad

We bought a 2021 Jeep Wrangler Sahara from this dealership (Summit Dodge). Our sales person was Niko and we had the best experience in buying a new vehicle from him. I found my vehicle on line and spoke to him that morning and he sent me detailed photos right away and I sent him pictures of my Cherokee that I was trading in. By the end of the day the whole process was completed and we ended up signing the papers and driving our new vehicle home. Niko was very friendly, straightforward and professional. If you are looking for a vehicle I strongly suggest calling him.

tyler calvert

Initial sales dept was good, can't said the same about the rest of the experience. Sold us a van that pulled to the right. After 5 months of phone calls and multiple visits back and forth from Moncton to Fredericton, Moncton Chrysler fixed it on the first visit but that was temporary because a year later it is back to pulling to the right. So not sure what that says about the Fredericton garage but there seems to be a defect in the van and probably should have gotten a new one right away.

Peter Evans

Excellent experience.

Sean Davis

Great

Heather Richard

Great service and friendly workers

Bertina Donahue

The service staff are always friendly and amazing to deal with. I have never had better service from any other mechanics in town.

brian rose

Great service.

Rodney Pilon-brown

Pritty good

Gordon Boone

Lots of nice vehicles

Ed Toombs

Very friendly and courteous staff at service center

JSM M

I have now bought 2 vehicles from Summit. Both times I have bought from Krisztian Fongay. Krisztian went above and beyond to look after me, before, during, and after the sale was completed. Very easy to deal with and easy to get a hold of whenever I had any questions, wether by phone or email. Highly recommend Summit. Go see Krisztian when you get there.

Lori Carr

Had a great experience purchasing my vehicle! Ryan Glasgow was awesome to deal with and helped me find the perfect one!

RJ Hochwarter

They gave me a very good trade in deal. Weren't pushy at all. Ryan was awesome to work with. I'm very happy with my new to me 300c.

Shawn Porter

Had my car in for a $75 oil change today and figured since I was there I would get them to fix another issue I was having with my front driver side break was grooving a perfect line into my rotor and causing a squeal (Obvious that it's metal on metal contact)$120 and 45 minutes later they told my car was ready and that my breaks had dust build up (Breaks and rotors replaced 2 months ago with 4000km on them) I asked how dust would cause a perfect deep grove in my new rotor question was disregarded with a ramble about break dust Immediately after leaving I realized issue is still present and so is a bad squeal (Metal on metal sound) called them to explain that I still had the issue and now they want to charge me again for a full break service job I explained I just paid you $45 to service that 1 break and you claimed my issue was dust build up as the problem so should I be charged again for the same service and how would the outcome be any different if you missed it the first time my question completely disregarded and then he had the nerve to ask if I was going to make another appointment sorry for my ramble but if I was you I would completely avoid this place if possible I was lucky to only lose $45.

Oliver Wassef

Nice people and bad service. I brought my 2016 Jeep Patriot in for engine noise and shifting issues after being diagnosed at Mitsubishi. Leaving it for two whole days because Summit overbooked, I was told there are no shift issues and charged $80 to "confirm" that the vehicle has engine noise and will require another appointment to diagnose the issue. Really felt like a run-around and charge as much as you can type of business.

Nathan Eichhorn

I'm usually not one to leave bad reviews, but after booking an oil change a 9 and waiting nearly 2 hours for it to be completed... it's an oil change..... what more can I say.. won't be back

Jeff Langille

Worst service in the city for routine maintenance. Appointments for oil changes (part of the warranty) took more than three hours. Appointments for tire changes took over three hours as well. Its unacceptable to leave clients sitting in the waiting room for that long for services that should take 30 mins. I wouldn't go back if you paid me.

Erich Eisenmenger

Came in for an oil change. I dropped the vehicle off at 1020, I was told it would take an hour and a half. They lied. I came back at 1150 and it hadn't even moved. I asked what happened and they said they fell behind and it would be another 45 min. 45 min came and went and it still wasn't ready, (it would be another 10 min to top up the fluids). I didn't finally get out of there until 1250. The only reason I came here was because my vehicle is still under warranty. If you have the option not to come here don't go, unless you feel like giving up half your day for an oil change. 3 hours for a 45 min oil change is unacceptable.

Tanveer Behniwal

recommended! Ron Sutton recommended gives you the best price.

Daniel Harrison

Great service on my vehicle. Oil change and 4 tires changed in a little over an hour!

brandon hayward

I walked in on a Tuesday evening around 530 pm, took a test drive and got a deal I couldn't turn down. While doing the paperwork the sales team entertained my two children ( 4 and 2). They let me take the truck home for the night and when I brought her back the next day they provided me with a demo to get myself around town while they detailed the truck and added all the accessories. By the end of the day I had the truck in my driveway fully ready to go camping! The salesmen( Scott, and Boris), GM ( Dimar) and finance manager ( Ryan) were exceptional! I was treated so well by them that I look forward to another purchase with them soon and will recommend to anyone looking to upgrade or get into a new set of wheels!

Kurt Miner

Very unprofessional the service and parts department while waiting for my jeeps oil change. There was a customer here talking to the staff as soon as he left they started to make fun of that customer and previous customers There is no reason I should hear this kind of talk while in the waiting area makes me wonder how often this really happens I do not recommend this dealer

Robert Lee

Great bunch of people, with a great product, so happy to be rid of my peice of junk Silverado and into a new Ram.

Shat Panties

To the tall blond d-bag in the shop I saw what you did to my car. He goes to get my 2015 200 and bumps into another car on the lot. I saw the other car move and him look around to see if anyone saw it. I tell one of the sales guys the one with the accent who tells me that there is no damage and therefore he doesn't believe me!!!!!!! I'm already contacting my lawyer to see what can be done. My advice don't go there they will wreck your car and then say your lieing. The scratches in my bumper say otherwise. BACK TO FAIRVIEW I GO

krystal sader

Terrible experience called multiple times saying it was going to be more and more money fixed what they said was the problem then said it wasn't that and needed this and that and after finally giving us a total we went to pick up the car and it was 200$+ more than what they said

BMR Beauty

My first time having service performed here was today; It was warranty work, I didn't even purchase my vehicle from Summit and they treated me very well! I dropped my vehicle off this morning expecting that parts would need to be ordered and that I would probably need to re-book for repair, but they were able to repair transmission leak and replace rear differential seal today, no questions asked. I recommend Summit Dodge to everyone as they offer EXCEPTIONAL and prompt automotive service. Thank you Summit! We will be purchasing our next vehicle from you.

Richard Bowman

not a bad place to buy a vehicle but you don't want to call back andget information if they give you the wrong information it's sorry about your luck cuz there's nothing they're going to do for you

Graham Mann

You can't top a Summit Deal and they treat you like family!

rick jenkins

Nice dealership some nice salesman

take me off this stupid stuff

Mark in service was awesome

Angela Drost

I bought a 2012 dodge ram outdoorsman and first of all my spare tire is on with a custome lock. I never received anything for the lock when we called they said we can order the whole special lock system for over 300 dollars. No thank you. Than my cam shaft went. 4000 to fix.... now two years one month and one week later cam shaft gone again. No warranty left. It was only for 2 years. I will never buy a dodge again! Very disappointed in dodge. Jim Gilbert's has warranty also but I had vehicles from him before and if it was something big close to the warranty he would fix it. Guess all my vehicles will come from Jim Gilbert's from now on.

Dan Murphy

Poor sales people

Jeff H

The best dealership I have ever purchased a vehicle from. Thank you Krisztian Fonagy for the phenomenal service. This man will bend over backwards for you and it doesn't stop at the sale. If he sees you at the dealership he stops and chats no matter how busy he is. Whether its just to say hi or to make sure everything is going good. Along with Krisztian the owner and the GM are just as easy to deal with. If there's anything either person can do to make sure everything is good they will do their best. I have a Laramie Longhorn 2500 and my wife has a Durango GT. We couldn't be more please at the service and professionalism of Summit Dodge. Thank you for all you do.