Reviews of Fredericton Mazda (Car Concessionaire)

DR6 Fiddy

Very friendly.

Marc-Antoine

Very good experience at Fredericton Mazda

Suresh Pai

Friendly and professional team which values the loyal customers. Happy to recommend for all service needs of your Mazda. It is always better to get the service done at dealer as they would comply to OEM standards.

Joshua Leger

Always my go too spot for my car, service is A1!

Jiberish75

Terrible customer service. It states in the owners manual the fluids are to be topped up ie washerfuild, thus implying you fill the fluid up. I pay for shop fees that more then cover the washer fluid. When a small detail like that is over looked I have very low confidence in any shop after that and says "everything is good to go". Not only was the annual maintenance ignored on a appointment specifically for the mvi and annual maintenance and then argued they had no idea. Excuse me but you have trained employees trained on the systems you deal with daily and those systems clearly state what has been done to the vehicle and when. This is not how you treat a customer in any way.

Stephane Forget

At this dealership, they have a fantastic line of vehicles that will satisfy any of your needs. They have experienced professionals that will do all they can to give you the best customer experience possible. I have been welcomed and treated in a special way. They have a wide variety of vehicles to choose from!

Natalie Faulkner

Fantastic service in the parts and service department. Really helpful staff

Travis Scheidl

Bought my car here

Rémi Pelletier

Service department is the best I've seen. Very friendly, accommodating, and does great work!

Frank H Mckenna

You could not ask for better service or staff. Been dealing with them for 13 years.

Ed Badeau

Excellent

Nathan MacDonald

Good friendly service

Rebecca Tremblay

I bought a CX-5 demo from Fredericton Mazda for $42,000 with 8700 kms on it, driven by one of the owners for 6 months. Once I got it home my husband noticed a 3-inch long by 3-inch wide crack and hole under the front bumper, out of view. When I brought it to the attention of the owner Tim Comeau, he refused to pay for the quoted repairs and went so far as blaming me for the damage. At a national level, I had 3 lengthy phone calls with Mazda Customer Service Manager Steve Weiler who offered no help. I do not recommend Fredericton Mazda. A dishonest and unreliable place to buy a vehicle!

Jonathan Daigle

Service department checks a rub on my breaks, adjusted them. Didn't try to replace the whole thing like other dealers would. Charged a very reasonable rate.

Elaine Embleton

Good service

Awake Ning

I like this place. People there are friendly.

Maryam M

They are extremely rude people, was not treated respectfully when I was there.

stick shift steph

good cars and good people to deal with

Robert Bartholomew

Excellent sales team and informative staff.

Jamie Rice

Like Mazda but no deals to be had!

Chris Wintersgill

Friendly staff and great location.

Tabatha thompson

The service people were amazing. They managed to squeeze us in and fix our problem quickly.

Nick Diaz

Great service dept. Pleasure dealing with them. Top notch customer service.

Matthew Crabbe

Can't complain, they treat the wife great. We are a repeat customer of this place.

Elizabeth Neal

Social distancing and hand sanitizers available. Person who test drive our trade in wore gloves. Going back to test drive a 2020 next week.

Mohamed Hussein

Very friendly and helpful staff who give you honest opinion and recommendations without pressuring you to do anything that you really don’t need to. Amazing service with reasonable prices. Free courtesy shuttle service that drops and picks you up to and from anywhere while your car is in service.

Mark Ed

i was recently out car shopping, even though i didn't buy a Mazda (went with a Jeep) i want everyone to know that the service there was great, my salesman was Paul Cunningham, he is really good and professional, he knew all the ins and outs of all the vehicles on the lot, worked with us and found a great match for our family. So if you head to Mazda Fredericton, you will be happy with the service (especially if you meet Paul)

Cube Stevens

Love Madza and salesman Paul.

WD K

Went to service center.

Robb Hartlen

I could spend all day writing about the joys of dealing with Ron Jardine and the gang at F'ton Mazda. From the great service desk who know us by name to the number one reason we keep coming back, Ron himself. I could write volumes about all that... instead, I just have to look out into my driveway and see our third mazda sitting there. In this case, the proof is in the pudding. And its worth every dollar!

Kris Rice

Have purchased 2 cars from Fredericton Mazda. Service department is second to none. Very fast!

Jason Schatzle

I had purchased a mazda 3 last year and the service was great, they worked all around to find a car that fits my needs and never gave up to get me in the car I always wanted. Paul Cunningham was the one that showed me insides of the cars and knew what I was looking for. Did his job to the end making sure everything was adjusted in my needs before rolling the car out of the parking lot. If anyone wants to get a car with great staff and a place were you feel comfortable go to Mazda Fredericton you wont regret it....

Cube Stevens

Sad place when back brake coat $500..bucks..

Russ Cooper

"Never buy from here" I purchased a 2021.5 CX5 from Jeff Guitard. The deal contract was presented to me including some $600+ charge for an insurance package "that is standard" according to the finance guy. They listed winter tires @ $700, another set of rims @ $1200, TPMS's @ $200, with free floor mats and cargo cover. With financing approved, I signed the deal. Then I was told they could not get winter tires for $700, and that 19" wheels could not be had for the price they offered them. The mats needed to be ordered in, and so the only thing delivered with the car was the cargo cover. Now because I gave Jeff Guitard a 0/5 rating, they will only give me the floor mats if I come into their dealership, despite them knowing I live in Miramichi. They lie, they make fake deals, and now they are trying to scam me out of something they said they would give me for free. Never go there, if you ask me.

Danny Scott

Typical on time regular service with polite staff.

Stephen Berthelot

Very friendly staff

Mack Rog

I went in looking for a car. I left with a dream machine. The staff here left me with no question I made the right choice when I picked out a car here making it super easy to get information and answers to any questions I had.

Ferne Noonan

Always helpful, efficient, and knowledgeable!

Aydan Charles

If you deal with the right sales person it is great, but I did have a bad experience with one of the sales people. Besides that, good place to buy a car!

Aydan Charles

If you deal with the right sales person it is great, but I did have a bad experience with one of the sales people. Besides that, good place to buy a car!

John Macnaughton

Great service, boring owner????

Nancy Durelle

Knowledgeable friendly staff

Sam Belliveau

The best customer service in fredericton I went to every dealer in fredericton and as a younger guy they didn't seem interested but at mazda ron had me in a 2013 corolla in 24 hours thanks

Melissa Battle

Service Bay staff are excellent to deal with. Professional and courteous staff. Only place I would take my Mazda.

Isaac Lazarev

Customer service Best in Town

Grant Logan

There’s a few good dealers in this city, and this is one of them. I went in and straight up told them was anxious about the old set of tires that I was putting on my car, but that I would really like to use them if they could get me by for the rest of the winter. The mechanic looked at my car, and said these will do but keep an eye on them. An honest opinion is so important, and I wholeheartedly believe that I received just that. They could have easily sniffed out my anxiety and ratcheted down on the upsell. I can’t afford that right now, who ever really can? Thank you for the fantastic service, the two hour turnaround without an appointment, and the very personable service advisors. You guys are absolutely awesome. There are so many parasitic dealerships out there, particularly in Fredericton. I don’t get that impression at all at Fredericton Mazda, it might even be a pleasant, uplifting experience. ????

bill Jackson

Mazda is an excellent car, that is why we have owned 3 of them. Service is great, so long as you live in Fredericton. They do not offer shuttle service to outlying arrears...( Oromocto).

Amer El-Samman

They made me wait two hours after a scheduled appointment to tell me that the tires I scheduled to install are no longer available. Basically, super disorganized. Was about to entrap me into another more expensive deals, but I got out of there. Bad business. Super disappointing. Just count the number of tires you have before you make an appointment and make me wait. Now I have to scram before winter comes and make another appointment elsewhere. No one should deal with this headache. Avoid if you can.

Kameron LeBel

Great service! Great work!

Ilango Siva

Ace service every time.

Nick Stephens

Both sales and service departments are friendly, knowledgeable, and professional. Service is always willing to work around my schedule and has my vehicle ready when promised.

A. Gagné

Do not buy a used car from them. I did thinking that they would check their used car before selling them but I was wrong. It ended up costing me close to $1000.00 to get it in good shape. I must say that they did agree to fix one problem, but it still cost me $1000 and they would not do anything else to help me. So if you decide to buy a used car from them, have it check by someone else because I do not trust them to do a good inspection on a used car. ( I had the car checked at 2 different places that found the same problems and still they did not say that their mechanics were wrong) Needless to say that I will not be going back there to buy a car, either new or used.

Heather Warren

Excellent sales and service departments. I have bought two cars from Fredericton Mazda and have had nothing but exceptional experience. I've been taking all my vehicles there for the last 7 years and wouldn't trust another as much as I do them. Always super friendly, knowledgeable and efficient.

Vladimir Shkrob

Thanks to this particular dealership, I will never buy a Mazda. No hard feelings for the brand itself, just this dealership

Jessica D S

I am now driving my second vehicle purchased through Fredericton Mazda. They are an excellent dealership & offer extraordinary customer service. I highly recommend them.

Ahmad

Always great customer service! I recieve regular maintenance from this location and the staff treat my car very well!

Zongrui Liu

Had a regular maintenance today, very fast, fair price, friendly staff, highly recommended

Evan Tozer

The Best Service in Fredericton, if there is any issue with your vehicle, the staff get you in and fix the problem, very quickly, highly recommended

Emily Hayward

I had heard they had a great service department from friends so I started bringing my van there. Have had a great experience so far.

J M

We came here for everything.. service, tyre change, tyre storage. Great service.. excellent staff. Always helpful

James The Great

I had a great experience at Fredericton Mazda where I recently bought a car. They had a wide inventory of cars to choose from, good cars and reasonable prices. The staff were amazing. They were very patient and helpful. They walked me through everything, explained everything to me, answered all of my questions and concerns in no time, and made some good recommendations. They knew I had no means of transportation at the time, so they even offered me a courtesy shuttle just to get me to the store. Overall they made buying vehicle a very pleasant experience for me.

Jack Fementi

I went to Fredericton Mazda to find a used car as I was returning to Canada after many years. The salesperson showed me what they had and asked questions about what I wanted. Went for a test drive and though they reduced the price to try to get in my budget, it wasn't low enough for me. The one I ended up buying was a trade-in that they had just got the day before, good condition also confirmed by pre-inspection. They walked me through the process and answered all my questions about registering and stuff (like I said, was away for a long time). Even lowered the price to well within my budget - no b.s. back and forth which I very much appreciated. Did the detailing work to clean it up the week after all the paperwork was complete, and on Christmas Eve so they honour their word. Still working well! Highly recommend this dealership.