Reviews of Fredericton Hyundai (Car Concessionaire)

alina campbell

I purchased my first brand new vehicle, always bought used. The energy in the staff here is amazing, everyone is so friendly and welcoming. My sales associate knew his stuff and went above and beyond. Highly recommend :)

Dash Riprock

The place was so awesome that I bought a car, and so did my son!.

Pierre-Olivier Boisvert

Good and friendly service with Tony.

LINDSEY EDNEY

Always excellent service at Hyundai Fredericton.

Matthew McKay

Buying a car? Ask for Vince! Helped me alot.

roger o'donnell

New car mmmm

Kenneth Braedley

Bought a new car around Labour Day after looking around for a few months. I was interested in a small, commuter car, and the 2013 Accent fit the bill perfectly. Tristan answered all of my questions, and was able to make the buying process exceptionally easy and pressure free. I would highly recommend stopping by. I love my new car.

D B

Went in to look at an upgrade for my beleaguered little Hyundai Accent (Poor thing has had a bad month, traveling up and down NB several times), waited about ten minutes on the lot, no one approached so we walked inside, waited another five before someone tagged a sales rep for us. (This being the reason for a four-star rating instead of five-star, as the rest of the experience was good.) Our sales rep, Mike was friendly as can be, got me set up with a quote for a financed car after taking a test drive with us. Haven't decided on the car yet, but his friendly demeanor sure made looking at the available options better.

Justine

The worst service I've ever experienced. Went in for just an oil change and was told it would take about an hour. I actually had to wait two hours for my car to be ready. Two hours for a just an oil change! Terrible, ridiculously slow service. Will be taking my business elsewhere from now on.

Mehdi Rahiminejad

Don't buy a car from them! They have one of the worst customer service I have ever seen. Their services are expensive and useless, you have to pay for nothing.

John Lightspeed

Got a 2022 Elantra Essential package with a 6 speed manual transmission. Part of the plan I selected give me the option for a new TV, or winter tires. I went to Hyundai after visiting the local Toyota dealership. No sales rep came out to talk to me, so I went to the next car dealership I was looking at which was Hyundai. It also helped that Hyundai had a lot of cars in stock at the time of my visit, so lots to pick from. Despite being short staffed, they were very helpful and courteous. There is a good chance I'll buy from them again.

Klassina Newcombe

Everyone was so nice to me. Special shout outs to Dayne and Peter for getting me a great deal.

V N

Good team

Anthony Steeves

Friendly service easy to talk to great guys working hard

Alyssa Gould

I recently purchased a Hyundai from a different dealership in town, but due to a warranty issue I had to take my car to the Hyundai dealership to be serviced. I have never is all my years dealt with such poor customer service and care from this dealer. Their service center needs to sort out their priorities and learn to talk better to clientele. Needless to say, I hope I never have to take my vehicle back to this dealer; I'd rather move to a new Provence just to have better service than to deal with them again. -a very unhappy customer

April McCann

The people who work at Fredericton Hyundai are friendly and very knowledgeable.. I fully enjoyed my experience there. Thank you Chris Fearneley!

Aland Arseneault

Staff was courteous and tried to accommodate my schedule. (I was dropping off my car on my lunch break and picking it up after work). I also appreciated the person in the service department that explained my bill. I ranked four stars -- and not five -- because the shuttle was a bit slow for both pick up and drop off. It took the taxi 18 minutes to arrive during lunch and I waited 26 minutes for the shuttle to pick me up after work (from the regent mall). I used the specific times to allow you to make your own decisions.

Stephen Wight

Out for money when repairs are need approach with caution

Heidi Newman

Service is incredible, made a lifetime customer out of me.

Catalina Rocco Orellana

I loved buy my car here! Justin was very helpful all the time. He find the perfect car for us. We are enjoying our first car !!! Thanks for make this process simple! We are happpppy

Lydia Stewart

Careless, unprofessional and incompetent customer service at this Fredericton dealership. Do yourself and go anywhere else.

Johnny Arseneau

Had a 0930am appointment one day and car didn't go in till 1100, was done a 2:30, was a software recall, shouldn't have taken that long. Ordered new rims, tires and tpms months ago, called several times and still not installed like dealer mentioned they would do. I have since ordered rims and tires from Costco with no hassle what so ever, Fredericton Hyundai dealer obviously does not care that Ive bought 3 vehicles from their dealer, very disappointed on their customer service.

Matt Fitz

Wes is tremendous! Above and Beyond! Timing was right and I got the right vehicle for the right price! Would highly recommend him. Everyone was a great help and super friendly

kathy Lester

clean service reps are great

Noah Johnson

Very helpful, and kind.

Jeffrey “JP” Stevens

I totally recommend Fredericton Hyundai. Great service and friendly sales team. Go see Sterling Peterson today, he will help you find the vehicle you are looking for....

Alexandra Gaines

I tried calling multiple times and left many messages to the service department due to my signal lights not working. Two months later still no response or call backs. I went to the Hyundai in moncton instead. Way better service and they actually answer the phone/call you back.

Albert Banerjee

A great dealership. They took the time to get the car and financing plan that fit our needs. We never felt pressured or rushed. We love the car and the service. Thanks Peter and Jason!

Shannon Ackerson

Had a great experience buying my new vehicle. Paul Legere was great! This is my third Hyundai and probably won't be my last. :)

Karen Robert

We had a great experience with salesman Chris Fearneley, who took loads of time with us and answered all our questions.

Jenna Knorr

Awesome experience buying my new 2022 Kona Preferred. Matt Fitzgerald was an excellent salesman to work with and I will be recommending his services and Fredericton Hyundai to any friends looking for a new vehicle. Thanks!

Jason Cress

Excellent service and very quick. The videos are a perfect additional and add another level of professionalism. Thanks and I've already been recommending Hyundai to my friends. Jason

E BA

To whom it may concern, Although I am a Hyundai customer (I own a 2012 Elantra), I am writing on behalf of my mother-in-law who owns a 2011 Elantra. My father-in-law recently passed away and my mother-in-law decided to move from Whitby, ON to join our family in Fredericton, NB. After being in New Brunswick for three months, she needed an oil change and called the dealer here in Fredericton to see if they would honor her oil change program from Ontario (free oil changes for 5 years or 120,000 KM). The dealer refused to honor the agreement from Ontario so I sent them an email and expressed my opinion that not honoring the agreement was short sighted as I would take her car to my mechanic and the dealership wouldn't see the vehicle for normal work (like brakes). The dealership called me back and left me a message that asked me to call them back to talk about the situation but the sales managers (Andy Goyette and Damir Kazic) were impossible to reach (always in meetings). I faxed the dealership a copy of the agreement and a copy of a receipt of an oil change done in Whitby but the dealership now won't return my calls. I've tried calling several times and left several messages. I understand that they are busy and I understand that they may reject the oil change agreement from another province/dealership but I feel that they owe me the common courtesy of returning my calls. Both my mother-in-law and I are satisfied with our Elantras but I hope that Hyundai's interest in me and my concerns doesn't stop as soon as I drive the newly purchased car off the lot! Regards, XXXXXXX XXXXXXXX XXXXXXXXXX Richibucto Rd., XXX XXX

Kasey Hendry

Friendly and helpful staff, but tries to get you to buy parts you don't need.

Marisa Rojas

I have ACCENT sedan , in my experiences, the customer service is great , but I don think that the car parts are a good quality, there are many part that break very easy and it is not quarantine in many of those part. I will recommend the buyers to look very carefully before make any decision to invest their money.

Kayla Larsen

I am really regretting my decision today, to come to Hyundai Fredericton for an oil change. I have been sitting here bored out of my tree for the last 2 hours. FOR AN OIL CHANGE!!! Never again. Still waiting here. Wish me luck I get out of here soon????????

Michelle Hunter

I will certainly be going to see BJ Currie, when I purchase my next vehicle. I drive a Hyundai now and love it!!! I have heard some great things regarding his knowledge and how he made them feel comfortable. He certainly went above and beyond and I can't wait to experience this in the near future.

Sue Chandler

Although I wasn't purchasing a vehicle and I expessly told them that they still allowed me a test drive answer all my questions and wrote up an estimate for payment plans buying/leasing. Excellent service

Lucas Candy

The car was fine, but we were underwhelmed with the service. They charged us for an MVI that was 3 months old, I asked them to either not charge us for an old sticker they slapped on months before I test drove the car or update the sticker they said no, not the end of the world, but annoying. Then they said it came with a set of studded winter tires on rims (to help make up for not being flexible on price and the MVI thing), but then they could not find them. To be fair we were buying a wholesale car which might only include wholesale service, but still a let down. If service matters to you, I would steer clear.

Precision Sign & Traffic Supplies

Bought my 2015 GMC Sierra from Jon Brawn and Chris Fearneley and couldn't be happier! Beautiful truck, great price, and they made sure it was exactly what I was looking for! - Mike Hay

Jennie Hunter

Honestly the best experience I've ever had in a dealership. I bought my first vehicle there yesterday and can't say enough wonderful the staff were - Paul, the sales team member we dealt with was so kind and helpful. Steve Webster, the finance manager genuinely listened and worked with our budget. Jason, the sales manager was incredibly helpful as well. This team makes you feel like you're at home! Highly recommend.

K S

Service was painfully slow. I've been to this Hyundai twice now since moving here. Once for an inspection and once for a routine service. For the service I was told it would take about an hour. I came back an hour later and my car hadn't even gone in yet. 45 minutes after I arrived it finally went in for inspection and 45 minutes after that it was ready. For the routine service I was told it would be ready before 2pm. I sat in the waiting room from 2pm until 345pm until it was ready. There were no additional services done and I wasn't informed of any delays. If it's going to take longer that's fine, just don't give me a false timing because I've lost over 3 hours just waiting at the dealership not knowing when I'll be done. For the nearly $600 I've spent in the service department I am FAR FAR FAR from happy

dayne dunn

I came in for an oil change and to get tires put on and the customer service I experienced was AMAZING!!!!. it turns out that I needed some minor repairs done, nothing huge just a brake service and replacing a sway bar link but it means so much that they checked and came out to tell me that there were issues before it actually turned into a problem. they even studded my new winter tires. I will absolutely be back for all of my servicing

Charles Earle

Friendly sales persons during the buying process, their oil changes are a fair price and they usually throw in extras like free car washes, interior vacuuming and fluid top offs. They certainly do suggestive service/sales but that's expected of any place and they aren't pushy if you turn them down the first time. They will shuttle you to and from work while you wait for your car and if the shuttle is tied up they'll pay for a taxi instead.

Mike Greenslade

Service department is amazing and transparent.

M P

I was looking at pre-owned vehicles; a salesman came out to assist but did not pressure me. Which was a nice change.

Clara Dennis

Reliable. Conscientious. Authenticity

Darius S

2.5 stars Not the friendliest service staff. No complimentary car wash and it cost us $5 more ($66.04)for an identical oil change from a Kelowna BC dealership???? Below average experience. Follow me as I write my honest reviews.

Martin Kelley

Received a call regarding a private sale a couple months ago. I went in to see what I could get for my car and the price on a new Tucson. I met with Chris Fearneley one of their salesmen and he was able to give me what I wanted for the car on trade and a great price on a new Tucson. He met and exceeded all my expectations, follow up calls to see how the car was running, setting up my first oil change etc. This is my second car from this dealership and is probably the second of many more.

scott strong

Friendly fast service

Jada Tanner’s Channel

Loving my new 2020 Tucson! The most comfortable vehicle I've ever owned. I love all the extra features like the heating steering wheel and front AND back heated seats. Thank you to Michael Keddy for making this transaction so easy and enjoyable. Love your positive energy and friendly personality. It was a pleasure. Happy to be part of the Hyundai Family!

Regiane Aquino santos

Very pleasant with perfect service. The salesman Peter who served us is very kind and polite.

Rob Patterson

The general manager gets the job done. Danial rocks! Excellent service from her, always.

Amanda Smith

Loved my Elantra. BJ Currie is always friendly and super helpful! When I get my next car i'll definitely go to him. Thanks for the welcoming atmosphere and the great deal on my car! Had no complaints about it. I refer Hyundai to my friends all the time.

Jacob Victor

2019 Santa Fe was more than safe facing a head on collision. Driver walked away without major injury. Recommend GAP insurance. Recieved a 2020 Santa Fe just because I trust the brand.

Jonathan Abbott

Could not be happier with my services from this dealership. Been waiting a long time to get a car and when i went to start looking was finally taken seriously by a gentlemen named Sterling. If your looking for a vehicle stop by for a great deal!

George Tepfer

Bad and nonprtofettional service

jeff shannon

bought a new car there, great experience at first, trying to get service after is a nightmare. My wife has called and called and called, they put her on hold and never come back to her. That's okay Hyundai Fredericton, we'll take ALL of our service elsewhere, and spread the bad word.

Connie Dunham

Thanks Sterling Peterson for all your help. Awesome service!!

Amanda Sykes

I went in to Fredericton Hyundai hesitant after reading some reviews on FB and having had a horrible experience with Rallye Hyundai in Moncton literally 2 weeks prior, but I had my heart set on a Blue Elantra GLS. I dealt with Ben Springer and I have to say, going in prepared for the worst experience I was extremely pleasantly surprised to have the best experience so far. I will definitely go back to Fredericton Hyundai when I need a new vehicle. Rallye Motors has lost 4 sales so far due to the way they screwed around with my elderly mother, but their loss is Fredericton Hyundai's gain.

Jennifer Bridgeo

Love the cars and they give you a great deal!

Stefan Iuga

very fast, reliable and nice employees

Ash Hughes

I bought my first used Vehicle here! Justin and the other staff were extremely helpful especially with my tricky situation. Sadly after 2 days after buying my SUV my window breaks. I took it in immediately the staff were very helpful and explained what had a happened and what needed to be done to get my window fixed. They also provided me with great accommodations getting me a taxi to get to work and back to the dealership. It’s been over a month and I’m still waiting for the part but I can’t be mad nobody could predict my window breaking. I really appreciate the staff here, they definitely made buying a used vehicle less scary.

Michael Green

Great service and great place to deal...pleasant experience

Cupe Local

2 cars from this dealership. Couldn't be happier. Great spot. Thanks for the great customer service.

The Rev. Stratton Phillips

Great staff and service. Purchased a vehicle here in February this year. Salesman was awesome. He brought the car to my home town for a test drive and even delivered free of cost on the day I came to pick it up. All of my options were explained clearly to me with no pressure to purchase. I've purchased a few vehicles in my day and this was by far the most comfortable experience. Great facilities.. highly recommended if you're in the car market.

Frank B

Extremely friendly staff

Niah Haslett

Just bought a Kia Rio LX+ for a killer deal. It was a really smooth experience and Michael Keddy was fantastic, honest, and not pushy at all. He made sure I got a car for my needs. The only time I’ve gone into a dealership or used lot and got a comfortable experience that I enjoyed. Great place to find a good car! Thanks Mike!

Vicky Lynn

I was nervous making my car purchase as this was my first time going in alone to purchase a vehicle. In the past I brought a man with me so the dealer would not discriminate me for being a woman. I had BJ Currie as my sales person. He was super helpful and made me feel at ease. He answered my concerns and questions. He listen to me and offered me options that met my needs and my budget.

Bobby Edwards

They were able to get my vechile in and fixed the problem thanks guys

Chris Harquail

Staff were friendly, knowledgeable, and professional. We ended up buying exactly what we wanted and, three months in with our new Elantra, are very pleased with it. Not a negative thing to say really. Overall a fun experience!

Stephane Lachapelle

Very nice dealership, recently renovated. Staff are very friendly and professional, there booking site online is great and all transactions are dealt with in a timely manner and their products are amazing.

Holy Ember

Trevor in the service department has gone above and beyond to help me. I truly appreciate the fantastic customer service!

Sean Standing

I was in for a 6 month warranty maintenance check. Nicole and the service team provided excellent service. Everything was immaculately clean and the team found some nails in one of my tires and quickly found a replacement.

Ahmad Elneemani

Unfortunately, I have been treated in a very bad way at this service center. Before putting in consideration that we are Hyundai cars owners they should respect people as human first and know how to talk to them in a better way instead of the aggressive and rude way I have received there. Especially the lady who receive the cars from customers which I don’t know her name, just I know one lady who was nice with me when I booked the appointment and her name is Jennie.

Roger O'Donnell

Nice

Erin Atha

Love my Hyundai Sonata!

Peter Green

Great service,, friendly staff. Great deal.

Bruce Rivington

Excellent customer service. Great mechanics, and competitive pricing on genuine Hyundai parts. Need I say more?

Khalid “Kal” Hasan

Finally test drove an electric Hyundai Kona and loved it. Quite a variety on the parking lot to choose from. I liked the red one even though I'm not a fan of that colour.

x Fearn

Was looking for a used car and Chris was there to find it! Thank you, Chris and Hyundai! Debbie Fearneley

John Bremner

We have purchased two Santa Fe`s from this dealership, love the sales staff especially Chris and Wesley. I always have stellar service from the service dept as well. I was for years a dedicated Toyota fan but I have to admit now I am pure Hyundai! Keep up the great work, this dealership is a place to be proud of!!

Tyler Sarchfield

Friendly service, offer shuttle service for customers, washed my vehicle before pickup.

LaCrisha McLean

Next car we get will definitely be from Bj Currie! I've heard how great he treats his customers!

esagirl1

I'll just say this.5 hours and 26 minutes for an alignment with an appointment. 6 hours and 45 minutes for an oil change with an appointment....

Jay Modi

They have really great deals really satisfied with my car . Credit goes to wesley and sells team ,definitely buying car from them again :)

Jingyang Zuo

I sent in an online inquiry, and it took them two entire months to respond.

Steve Assong

Good for car service, good deal and promo

Michael Hitchcock

Friendly staff

Rafayel K

Awful experience at this location for a vehicle service. I called a month in advance and specifically booked at an appointment that I can stay there and way for my vehicle. At all other shops I have been to, this means your vehicle goes into the shop at the time of your arrival. Sometimes 30min to an hour later due to backlog. In my case, my car did not go in 3hrs after I arrived, then another hour for the service. After talking to front desk they tried to tell me there is no such thing as wait appointment where your car goes in right away. And to make things worse, a week later I went to another shop to take care of my car, since I was not going back to Hyundai and they told me my rotor screws are stripped, guess who took them off last, Fredericton Hyundai. Good job Hyundai, this isn't the first time you have disappointed me, but it will be last.

Jennifer Mersereau

Service department was no longer reliable so I left this dealership even though I prefered one of their new vehicles. Just couldn't imagine dealing with them any longer.

Shayla Carroll

Almost a week into my new to me 2017 Elantra I love it so far, thankful for the kind and friendly staff at Hyundai I had a great experience and I hope to be back in the future for my future vehicle!

Catherine Kuwertz

We bought a car from from here 6 years ago. Brilliant service. Our daughter brings her car in to replace 1 part. They present her with a list of "needed" repairs equalling $2k. We get a 2nd opinion, everything fine. Dissapointed to say the least.

Chantel Whitman

Great service and friendly staff! Love my Palisade!

Country Girl

My name is Rosalie and I had the pleasure of meeting Dayne Dunn the other day when I brought my 2014 Santa Fe Sport in for recall. I could not believe the service I received. They took a video and did a free inspection service to make sure my car was safe. I was able to view and see all the problems (air filters, tires, and loose sway bar link, breaks) and everything was was explained out to me. (But not like how people usually talk to women about cars... they didn't just assume because I was a woman that I wasn't mechanically inclined. I didn't feel like I was a 2 year old lol) that impressed me right there. My service advisor went above and beyond to help me make the right calls for my vehicle. (Including getting me a taxi to the mall so I didn't have to wait there all day!) Awesome experience and I will definitely be back.

Peter Mark Donovan

No pressure car dealership

Shelly Harris

Excellent sales department!!!! Excellent service!!! More than willing to work with me and eager to make sure I was happy with my 2016 Tuscon. Love this vehicle!!!

Nick Dean

Purchased a vehicle from this dealership. Great staff, not pushy at all. Made us feel confident in our decision and offered all options without bias.

Stephen Berthelot

Excellent service.

Kawartha Lakes Media

Very pleasant staff, excellent service. Just bought my new vehicle here. very pleased!

Elizabeth Rose

Fredericton Hyundai has an incredible team! They're all very professional, knowledgeable and very easy to talk to. I absolutely enjoyed my experience and would recommend Fredericton Hyundai every time!

DStu

The service is very kind.

Jagdeep Boparai

My experince is not good with hyundai fredericton because i fixied and replace drive belt, tenshioner etc my santa fe car drive belt squeaking two time in one month. It's agian squeaking, squeaking.

Carolanne D

Amazing experience at Fredericton Hyundai. Go see Peter Girouard, he is the best!

Pauly

Service is good

Buddie Munn

I had an amazing experience with Hyundai. Mike, my salesman, was wonderful. Both times I have been there I have been offered a test drive before even committing to anything. Both times Mike has brought be different plans that fit my needs accordingly. If I could give 6 stars I would. My personal experience was great and I have already been recommending people to go to Mike and the others at Fredericton Hyundai!

Duane Collicott

Great experience with Justin & the team! Love our new Kona!

Leo Fortin

awesome!

Whitney Necole

Bj Currie found me the best car I am so happy with it. Kind, genuine man. He's the best! :)

Serzh

As for me, service was great! I love my Santa Fe!

Shawn Savoie

Staff was very friendly and easy to talk to. Despite always being there in the late evening i never felt like i was being rushed. By far the best experience I've had dealing with a dealership.

Matthew Ross

Not impressed with the service provided at Fredericton Hyundai. On 3 different occasions, I had booked oil changes 3 weeks in advance and had to wait 5 hours for two and 6.5 hours for the last one. During the last oil change I was informed I needed new rear brakes on my Santa Fe and booked an appointment for Jan 3rd. When I arrived, I learned they were closed. I wasn't an important customer enough to received a phone call from them to rebook. I had to go out of my way to call them back to book for another day. When I showed up for my appointment I had to wait 2 hours to be informed the after market brakes they ordered didn't fit but I would needed to spend another 250 to 300 dollars if I wanted their brakes. I decided to bring my car to another shop and after their inspection I was informed it would cost me 33 percent cheaper with labour to replace them. I will not be going back to Fredericton Hyundai.

rog clo

Horrible customer service.

Nancy Durelle

Great vehicles, helpful staff

DJ Burgess

Many different types of Hyundai's, new & used. Reasonable prices for newer models. Clean friendly environment. Helpful salesperson

Russell Theriault

Peter was very nice an patient

Rob English

Just bought a used Subaru Outback from them. Mike Keddy was the salesman who helped me and I was so pleased with him - none of the usual used cars salesman pressure. Company and Mike were great. HIGHLY recommend them.

Matthew Russell

Just got a 2019 elantra , dealt with Sterling. He is an excellent salesman, had the easiest , best car buying experience I've ever had. I have bought many cars and dealt with many dealships, this was hands down the easiest process , Top notch service, Thank you John , Steve and Sterling!!!

tyrell stone

Dont buy or service your car here. Less headache to pay the extra gas to go to moncton or saint john, or any other dealer. Highly dont recommend

Sylvie Jobin

The friendliness of this place makes you comeback! I am thankful to have found such a wonderful bunch of people who really take the time to listen to your needs. Special thanks to Michael Keddy and Steve Webster for making my day once again!!

Margaret Laking

Excellent service. Everyone from reception, sales, management and service people are all friendly and do their utmost to help you with any problems or concerns.

Robin Grattan

I will be going to BJ Currie for my next vehicle, I have heard all good things about him and how he treats his customers!

Firtar fire

I took a perfectly fine working vehicle with a remote start in to them for routine service. The remote start worked perfectly every time before their service, even the morning I brought the car in. Now, after their service, the car turns over with the remote start, but the engine won't catch and start. I find this frustrating because I don't have the time to fight trying to get things like this fixed.

Oliver Glencross

Great service !

Dawn Cooper

The staff at Fredericton Hyundai were great!! From the moment that I walked into the building until I left with my new Tucson I felt like part of the team! I was never pressured and was offered a variety of payment plans to fit my budget. Thanks Hyundai, I am sure I will love my new Tucson as much as I loved my Santa Fe!!

rv p

Bought our van from Fredericton Hyundai in March. Wes help get what my growing family needed.. if anyone is looking for to buy a new or used car I strongly suggest going to Fredericton Hyundai and look for Wes Parsons. If he busy with another customer take a look around and wait until he's available you won't be disappointed...

Eliza Bond

Took 5 hours to change tires from summer to winter and they only updated me after I called for an one after 3.5 hours. Ridiculous. Will not be bringing my Kona back in the spring.

Denise McLaughlin

Heard one of the salesmen Wes Parsons sold his own personal vehicle !!!! Now that's what I call GREAT CUSTOMER SERVICE!!!!!!!!! soon to be part of the Hyundai Family!!!! Can't wait!!!!!!!

fredsbest secret

Bought my first vehicle from Sterling Peterson and Andrew Goyette! I highly recommend these guys if you're considering buying a new or pre-owned vehicle! They are very comforting, knowledgeable and friendly. Amazing staff!!!!!! :)

Tyler O

Terrible customer service when it comes to follow ups and vehicle service. No phone calls returned and belittling customers about service problems. They brush you off and fix nothing.

scott mcknight

Nice car dealership

Brandon lambe

Bought a car today from frederiction Hyundai from Justin foreman, the service was not only amazing but fast as well, Justin was honest, friendly, polite and set me up in a car I wanted and fit my needs, but not only Justin was fantastic but also the Hyundai staff I would definitely recommend seeing Justin at frederiction Hyundai if you are in the market for a new car

Colleen Clarkson

I bought a 2020 Tucson this week. Michael Keddy was very friendly, helpful, and consistent with replying to my questions. (I had many). He helped make the experience of purchasing a new vehicle easy and low-stress. Mike worked hard to make sure I was content with what I was getting. I would certainly recommend him to anyone looking to buy a car at Fredericton Hyundai!

Charles Ives

During my recent purchase I found the sales representative to be very helpful and knowledgeable of the products on hand. During the paper work stage of the purchase found the financial services manager to be very friendly and assisted with making the process go smoothly. Would recommend this team to anyone.

Vera Stewart

George Noble and the service team are the reason I will purchase another Hyundai in the future. They're awesome! Thank you folks!

Natalie B

These guys are so on the ball when it comes to great customer service. They are efficient and professional which I love! Stephen Pitcher and Dustin are awesome, completely upfront and so down to earth. It was great meeting you guys and thanks for everything!

Prevail Laurent

Thank you Micheal and Andrew for being patient with me and explaining everything in detail. Best experience I’ve had for my first purchase!

Adam Conrad

I am so glad I am a Hyundai owner with the best customer experience at Fredericton Hyundai! Nothing like the Elantra.

Denise Philpott

I had a very pleasant experience dealing with Mary-Ellen Landry. She was patient, knowledgeable and wasn't pushy at all; she was concerned about my needs and desires and I am very happy with my Santa Fe.

Moses Enoch

Best customer service ever

Karen Gallant

I walked in and there they are, they aim to please, so nice, made me feel great!! Buying a car can be a little nerve wracking, but they made sure I understood everything and it was all good. Thanks again Fredericton Hyundai!!!

Carrie GRATTON

Thank you Paul Leger for such great customer service. The car drives like a dream! I am now a new proud owner of a 2021 Hyundai Elantra! It's never even been test driven. I walked in thinking I would get terrible news on my piece of junk Elantra and I was told they would trade my rust bucket and they just made my day. They come to get me tuesday and finish the pqperwork. So by tuesday after lunch we will be driving in a brand new car!!!!!!! #HyundaiFrederictonRocks!!!

Paul Flogeras

Fredericton Hyundai was great to work with. I especially liked that the online chat was local and I could talk with a Fredericton sales representative. We are very happy that we chose Hyundai and love our new hybrid Santa Fe.

Karina Gugu

I bought my first family car here, 4 years later I had to bring it in due to a manufacturing defect. Dayne in the service department was absolutely incredible and such a pleasure to work with. With my warranty sorted out, I ended up purchasing a new car. With the help of Chris in the sales department and Steve the finance manager I was able to get a newer better car for my family.They are incredibly friendly, hardworking people who are dedicated to making sure all your wants and needs are met.

Nate

Very Welcoming.

Eric Grenier

Thank you Danial for the excellent customer service.

Don Fox

Good service

tina pelletier

Fredericton Hyundai...you are the best. 2 experiences with them. I referred a friend, she bought a car and I received a $100 referral cheque. Thank you. I then decided that I needed to upgrade as well. I ended up with an awesome 2016 Santa Fe XL, Everyone involved treated us with such respect. We purchased this car via FACETIME, a first for Fredericton Hyundai. LOL. Again Thank you and I will continue to refer family and friends to drop in to see you. Also, I would have no 2nd thoughts in purchasing from your dealership again. If you drop in to Fredericton Hyundai, ask for Wes. You will be impressed with his knowledge, friendliness and professionalism.

Kathleen Gaumond

Customer service was very knowledgeable and very helpful.

Peter Reimer

Great place to deal with. Treated respectfully in any department. Will be returning for my next vehicle :)

Bonnie Phillips

Great experience as always. Friendly staff, quick to get car in. All safety features in place during this time of social distancing. Thanks guys.

Troy Stewart

was a great place to take my vehicle for inspection on the condition of the frame in the back of my SUV very nice an polite service!!,

Jenna R

Purchased my first Hyundai from another dealer , after having some major issues with the vehicle I took the the vehicle to Hyundai, I honestly can't believe how good the service is . Hyundai honored their extended warranty on the vehicle with no issues, and to top it off covered another part that wasn't covered that was really expensive. (A little over kms of warranty) Honestly if I had of known how great Hyundai is , I would of saved myself a lot of headache and just purchased vehicles there . All vehicles are bound to have issues , but what relief when you have a dealership that's trustworthy. Very impressed , keep up the excellent customer service .

Michelle Meahan

Fantastic service! Thank you

Susan Phillips

Tony Shanks really knows his cars. He has an amazing memory for details like all the features for the Hyundai models he showed me. If you're looking for a Hyundai, talk to Tony.

Caleb Cleghorn

Salesman sold me a 2007 Hyundai Tuscan, he was helpful and willing to negotiate. This will definitely be one of my top spots to go when I go for my next car!

Allie Paul

Great service through Dane <3

Janice C.

Another excellent service at Fredericton Hyundai today. I only purchased my 2020 Elantra last month and the wipers already had to be replaced. No questions asked; they apologized for the oversight and I was told to bring it in and they installed new (and better!) wipers at no cost. Thanks guys, much appreciated! :-)

Meko Nicholas

Peter Girouard, Steve Webster and Jason Kelly were all really great with us and made our recent purchase a refreshing experience. Everything was really clear and there was no pressure, confusing language or up-selling of any kind. They actually went above and beyond and threw in extras, gave us a really reasonable price for our trade in without having to haggle which was a pleasant surprise. I would do business with them again without hesitation.

Derwith Kennedy

The friendly and dedicated staff made me feel at home.

Chellee John

Cars on the lot are very well positioned. Hyundai actually still has the sale detail signs in the driver/back window unlike most dealerships currently. Extremely appreciated that along with great customer service! :)

Jade Lorette

When looking to buy any vehicle new or used Fredericton Hyundai is by far the best place in town. The sales/financial managers and sales team have the best knowledge and training to help you find and afford the vehicle your looking for. Go in and ask for Chris Fearneley sales consultant and you'll be treated exceptionally well :)........... I'd say the logo says it all #expectthebest !!

Chris Brewer

Just bought a new hyundai. Beautiful car, great deal, could not be happier. Staff are consummate pros. You need to check out the deals, do yourself a favor. What a car, my salesman was Chris. Thanks for everything. CB

Jean Guy Legere

Always been treated great! All warranty work done no hassle.. Service department very friendly Only place that I know that will give a Complimentary car wash and vacuum..with every service.. Keep up the good job..

Eric Fournier

Just purchased a Kona Electric Ultimate there, was a great experience, all friendly staff, felt at ease. Great follow up.

Yasmin O

Haven't bought a car yet bit had really good service. My toddler was acting up on the day we met with the dealer and I felt horrible. We were treated fairly and respectably. All around it was great to have Paul show us around and answer our questions.

Stephen Trainor

Was not happy with the service from the finance manager he was arrogant, sarcastic and used typical pushy salesman tactics. Would not recommend buying your first car.

Paul Legere

I appreciate the service department for timely and friendly service.

Robert Johnston

Excellent service

Ginette LeBlanc

(Translated) Very good service, Mike greeted me and even though he does not speak French he took care to make sure that I understood what he was saying. Very satisfied (Original) Très bon service, Mike m'a accueilli et même s'il ne parle pas français il a pris soin de s'assurer que je comprenais bien ce qu'il disait. Très satisfaite

Bernard Young

Cool

Anonymous Nutter

This place has the best service advisors I've encountered.Their staff service your vehicle as if it's their own - only better! I'll definitely be back for all my maintenance/repair needs. It's better to keep your vehicle all original parts; better trade-in/resale value in the long run.

Mandy Mclaughlin

I will definately be going to BJ Currie for my next vehicle purchase, I've had many people tell me his customer service is excellent, he treats his customers with respect, and he is very professional and passionate about his job. Looking forward to the positive experience.

terry murphy

Great sales team. Really appreciated David Wilkinson's professionalism, follow-up and thoroughness.

Marion Martin

Excellent customer service. Justin Foreman went above and beyond!

Jamie Clark

Bought a car last week from Paul Legere. Most straightforward and honest carsalesman I've ever dealt with. Highly recommend seeing him if you're in the market for a new or used car

Jon Brawn

Superior product and customer service!

Roy mackay (Royfranc)

Love it

Dwight Dunfield

Car seems solid. Service was fast. HATE the drive-in drop off (remove that and it would be 4 star). Service is expensive, BUT they do wash your vehicle.

Kanwar Rana

One of the best dealerships I’ve come across in Canada so far. They have a wonderful team with very nice service advisors, managers and technicians, everyone tries their best to help you make you feel satisfied with the service. They’ve helped me a lot with my car in previous days as unfortunately i had a lot of problems going on with the car but they did an amazing job n things turned out pretty well. Thank you everyone at Fredericton Hyundai

Darrell /Eugenia M

Friendly service, great atmosphere. Willing to work with you.

Lynn Riley

I always feel valued and taken care of. Pleasent experience

Randy F

Professional services

Leland Nason

Good service great people

Dork Mann

Have nothing but good things to say about Fredericton Hyundai! Wes Parsons is a pretty solid salesman treat me with respect and was really polite and patient. Dustin in finance is also really nice.

Josh Michel

Fantastic service from the front end to he back end. Chris was very helpful and worked for me to find something within my specifications. Super nice dude who put genuine human effort into helping me, 10/10 to him. Lots more positive I could say about the financing and automotive bay but seeing is believing. And believe me, I will be visiting these folks again when the time comes around.

Rob Brewer

Was looking for a specific veichle and sales guy, Wes Parsons actually sold me his personal truck. Customer service at it's finest. Definitely recommend Fredericton Hyundai to anyone in the market for both new and used vehicles.

Colin Scales

Great dealership! Chris Fearneley was a fantastic sales consultant! Highly recommend him and the dealership to fulfill your cars needs.

Alex Sutherland

Great service and very hospitable. Major issue with time management. Last two visits ive been here it was almost 2hr wait for an oil change and almost 3 hrs for an MVI. I recommend dropping your vehicle off.

Ryan Belyea

The family loves the new SONATA

Corey Fox

If I am in need of a new vehicle I'm going to b.j. Currie! He's so poliet well mannered, and that smile ! You can tell he enjoys what he does.

Gail Lightfoot

Great place to do Business!

Tyson Hoyt

Excellent customer service. I would most definitely recommend Hyundai to anyone, hands down.

Cheryl mclaughlin

excellent service

Marc Lanteigne

Great service

gururaj mahajan

Great experience. Brought my first vehicle in Canada, a 2018 new Tucson. Troy and the Fredericton Hyundai team were great. Hoping to keep this relationship going as the first experience.

Jaden Fitzherbert

My partner and I bought our very first car just recently. We were nervous, as we have only bought vehicles person to person in the past, so this was a big purchase for us. The staff at Fredericton Hyundai, especially Sterling Peterson and Steve Webster, we absolutely amazing. Sterling and Steve both made the whole experience less scary and overall a very positive one. I would absolutely recommend purchasing your next vehicle from Fredericton Hyundai.

Laura Wilson

Amazing customer service. Amazing people. Thank you for our second vehicle, third from jon brawn. U truly do go out of your way for customers. We will be back.

Jean-christophe bolduc

I bought an Elentra GL 2016 the price was ok but the service was terrible. When I went to get the car, before I even get the keys in my hand, there was 3 dent on the car already. One on the door and 2 on the rear bumper. The one on the door was fixed but the 2 on bumper were botched. I can still see them. Winter coming, I wanted to change my tires, first time working on the car, I realize one of the stud is totally striped, no way to recover it. I called them to talk about it and fix it. Their answer was; “This is not on the warranty, we can’t cover the charge for this situation” even thought this was how I received the car… There was no way for me to check this kind of broken stuff when I first received the car.

Sonia

Very glad I stopped in to visit the dealership....almost didn't once I saw the other review... The salesperson (BJ) was very kind and helpful...and also his sales manager (Damir)...they answered all of my questions and took the time to explain everything without doing a pressure sale. I would recommend them to anyone looking for a new Hyundai!

Sean Mackenzie

The company I work for bought a 2020 Subaru Ascent from Chris Mercer and it was an amazing experience. Despite it not being a Hyundai, he still knew a lot about the vehicle. He was extremely friendly, as was everyone else we spoke to at the dealership!! 100% recommend!

Cholena Bagley

I went looking for a new to me vehicle and Michael Keddy delivered exactly what I wanted. Great service, no pressure, he is super friendly and a great guy to deal with. I couldn’t have asked for a better salesman and I’m enjoying my ride

Blue wave Construction

Absolutely criminal! Advertise “free safe storage “ if your tires then loos them, avoid your calls and won’t give you the tires as they have been “misplaced “ find another dealer folks ! I’m the 4th person I know this has happened to . They got your money from the sale you don’t matter to them anymore ! Not even the sales managers or general manager is willing to take your call about the matter , just avoid you as they already got paid form the bank . What a joke , won’t ever be going back for anything , I will drive 4 hours for warranty work before I go back there . If I could give a negative review I would ! Absolutely horrible experience at Fredericton Hyundai !

Thatguy Mydude

10/10 would recommend to everyone! Everyone is awesome and helps you find everything.

Reilly Parsons

They got me in the car I wanted at a price that worked for me. Great people!

Chris D

Our hyundai elantra was scheduled for an appointment tomorrow June the 4th. The car needed a new motor as the make and model are receiving recalls. We received a call less then a day before the appointment was scheduled ( Which we understand can happen) but at that point we had no choice but to drop the car off today at the end of our day before we had to pick up our kids. When we dropped the car keys we handed them off the lady at the service desk who notified us that we had to bring the car in, but since we only had a small window we had no choice but to drop the keys and leave to get our kids. The lady mentioned twice that we had to bring the car in but we stressed we didn't have time, she then took the keys and threw them on the desk with a pretty lousy attitude. Chris & Veronic

leah

I had a great experience dealing with both Sterling & Mike while purchasing my first car from Fredericton Hyundai, both were friendly & helpful. I had one issue, brought it to the attention of the Sales team & they were quick to work with me to remedy the issue & make sure I was happy with my purchase. Would recommend!

Alex Waugh

Got my girlfriend a car here and she loves it. The sales and financing guys were great

J K

We have 2 Hyundai’s purchased elsewhere. Poor service centre work, dishonest prices on service parts and labour at Fredericton Hyundai. I feel taken advantage of and scammed. They tried to charge us $100 in labour for a 10 minute job. We went elsewhere. I will only return for mandatory warranty work, and will not buy a car from this dealership when we replace either of ours. Super sleazy!

Gary Brown

Great service and sales staff

Simon Ellis

Ben, at Fredericton Hyundai, listened to what I told him, helped create a custom financing plan, get winter tires put on and me rolling out of their shop in a new car within 22 hours of stepping thru their door. Would recommend.

Donna Flude

Friendly amphitheater

Susan Peterson

They were awesome I would recommend hyundai if you want a good vehicle an service go to hyundai

Dekota Fletcher

Bought my car from here. Typical dealership. Their follow ups recently to get me back in there have started to become annoying. The service center has improved a lot and the free rides are awesome.

Elgina Duffy

Didn't buy new car but no pressure talked with sterling and he was great

Haley Clark

Very pleased with the service I got from Fredericton Hyundai within the past month. All of the staff were very friendly and were able to assist me on choosing/finding the right car. I was recommended by a friend to talk to Chris and will be definitely spreading the word on how helpful he is and the great experience I had finding my Elantra. Outstanding service and staff.

Heidi MacDonald (Rex and Mac's Childcare)

Excellent staff and service, would recommend to anyone looking for a new or used Hyundai

Brittany Flowers

Been dealing with this dealership since moving to Fredericton 2 years ago and could not ask for better service! Dayne and Danial always go above and beyond for the customers. They are always open to answering any questions and are extremely polite. Worked with other Hyundai dealerships in the past and this one is by far the best!

Allan Schriver

Always a good experience, thanks for making thing great.

matthew

They appear to want to turn your money into marketing material for your next visit.