Reviews of Murray Chevrolet Buick GMC Fort St. John Limited Partnership (Car Concessionaire)

Mathew S

I was surprised, helping my friend shop for a truck for nearly 20 mins outside, then we walked around inside for 15 mins and not one person even said hello, from what I could see we were perhaps the only customers in the middle of the afternoon so we gave up and walked next door where they were happy to help. Maybe it’s just an off day, but get ready to go search for help rather then have it given to you.

Off The Rock Trucking

Awesome service....friendly staff

Shawn Ginn

Faron has answered all of my questions.

Linda Walter

I love my new car! It has all the bells and whistles that I could ever want. Dan was an amazing Sales Person!

Garry Walgren

Great service

Shelley Fulmes

Really fantastic service. They are very helpful and nice happy people. Go out of their way. Rachelle was especially helpful and went above and beyond to help in a difficult situation. Thank you

ankush agnihotri

I bought a SUV from GM Murray Fort St. John n Val was sales rep n I must say I got wonderful service from him n his team from dealership. I will definitely recommend him. Good job guys n All the best.

Paul Moffatt

Horrible experiences that I had there

FSJ Bluenoser

The only complaints are, that I had a mechanic show up with their shuttle driver and then had my light bar stolen at 3am the next morning. 2nd time I have had this happen. Coincidence I don’t think so. Also they tell you you need repairs done but you really don’t. They have a spec they follow and if it’s past that they tell you to get it foxed when you could go another 10k to 40k. Dishonest sort of but that’s the dealership way.

Mcloudification

Oil change was ok, got rushed through had to ask for ps top up and ask if my air filter was good. Parts manager is awesome ♡♡

Adam Myers

Was a great experience! Just my opinion, but I highly recommend Murray to anyone

Graham Beam

Well they were very helpful and informative. Got me into my dream truck at a price I was more then pleased with. Very professional in all departments I dealt with. Highly recommend.

Jordan B

Very friendly

Cacophony222 222

wont be going back, had oil change and tire rotation, car vibrates severely right after its done, now they want me to pay for that fix. dont call it free if youre going to do something to it then try to get me to pay for it, taking it elsewhere and they call constantly asking youre mileage cause " its due for repairs" dont go here irritating and totally inept.

Irina M

Top of the line dealership. The best customer service in Canada!

Thomas Whitton

Purchased my Chevy Malibu from them, they were fantastic. Have brought my car in once since then and had no issues.

Martiall Pitts

They've never been anything but accommodating. A bright, happy welcome when you walk in the door, and consultants that actually want you to be in the right vehicle. I've never felt pressured in their showroom.

Dan Purden

Shop foreman and rachelle are awesome to deal with

Google User

Just bought a brand new truck:) Outstanding service! Ask for Val Amirov - the best sales person in Fsj:)

Scott Grandbois

Very friendly staff

Karen Vedeo

Nice that they would always check how they did whenever you have your car serviced however even if you have an appointment you'd have to wait for your car to get done like almost the whole day

Nelson Loe

Quick lube that does not live up to its name.

Joshua Burns

The sales department at the FSJ location are very helpful and friendly. The parts and service department is is always helpful and great to deal with. This place is great!

Mikki Sharps

Very unsatisfied with the purchase of my new vehicle here. Salesman Would not budge on price, ripped me for my trade in, very pushy and unprofessional, in more ways than one. I did not leave happy and I will definitely not be purchasing another vehicle from this dealership. At the end of the day, my bad for not shopping around.

Catherine Bauer

Excellent service

Tyler Carson

Paid for a full pre-purchase inspection. They didn't run a code check on the vehicle. I had to insist they run one (this is a basic OBDII type check I could have done in 5 min if I had had my Blue Driver module with me). They resisted but finally relented. Came back 5 min later to say no codes. Well when I got the vehicle home after purchasing it and plugged in my reader I found multiple codes very important to the history of the vehicle that just weren't enough to throw the engine light (codes are often temporary before become a major enough problem to turn on the check engine light), which is also exactly why I asked them to run a reader on it. Terrible business practice. About 5 weeks later the transmission went and I would have avoided it had they done their job correctly in the first place. To rub salt in the wound their promotional department likes to call every few months to remind me my vehicle is due for service. Classy.

Mathew Dutchak

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Chad Baker

Parts counter quite helpful and friendly.

Charles Ubaldo

Dan kapp is the go to guy when looking for a new or used vehicle

JIM SIVAK

Did their best for me

So Go Wo Wo

Expensive as all dealerships are. Parts department was quite helpful though.

Ryan McGuire

Awesome sales staff. Was very pleased with my purchase and the level of service.

Leon Kennedy

The team at Murray Chevrolet made my car buying experience convenient and stress-free. I am very satisfied with the vehicle that I purchased from them and I haven't had any concerns about the long term reliability and practicality of my car.

Reece Woods

I didn't use any of my free oil changes but thanks to Chris at gm they still hooked me up after they were expired. Service at its finest.

Tom Paynter

Very impressed. My wife was in want of a different vehicle. We were able to find what she wanted and within 3 hours ,she got a message saying that she could pick it up in 1 hour. I really appreciate the speed in which Val and the rest of the crew worked. Thank you

Scarlett Burnstad

Awesome service staff! Easy to book and they will get you in quickly. I've had several vehicles go here, and they consistently provide good communication, excellent results, and friendly customer service. Plus, the shuttle is always available for rides as well.

D MG

Worst oil change ever.

Steven Hanlon

Service there was amazing! from the time we arrived till the time we left they were contacting us and keeping us up to date on the status of our vehicle. Jesse and Joey in service were awesome! Jesse called us every day to keep us up to date. We were just driving thru to Alaska when our truck was having some issues. we got there and they got us right in and found the problem. They did everything in there power to get us back up and on the road again! Thank you again so much for all your help!

Perry Guthmiller

Small town, small minded. Better off going to Grande Prairie or Edmonton, tax is the same where ever you purchase a vehicle.

Samantha Archer

Bought my first vehicle from Murray GM with the help of Dan B. He was informative and offered advice/recommendations for what I wanted. He did not push anything on me and allowed me time to think about I wanted. Great service!

MTL Slasher

Great service!! Awesome staff!! Thnx paul! My second come back upgrading my buick enclave 2017 to 2019, friendly ppl, very helpfull! Tnx Jamie and Val!

Jerry

Wow just wow. I highly recommend Murray Chev, my wife and I have had good service before from another Murray dealer but they go above and beyond here in Fort St John. From a simple email inquiring about a vehicle to the final purchase of that vehicle, they bent over backwards to get me into my dream truck. I am still blown away hours later. If you are in need of a new or new to you vehicle, the crew at Murray's will do everything to make it happen.

Debra Nilsen

A hundred and one kudos to Ray A. in the express lane. Came in with a squealing truck and left with my Ram purring. Amazing what a small rock in the brakes can do, my weekend will go a lot sweeter. Thankyou Ray for your great service!

Hank Rose

Jamie was awesome to deal with. Totally happy with the experience at Murry Gm Fort St. John

Robin Montgomery

Great experience good people

Kevin, Julia Saunier

Would recommend Murreys to everyone!

S Street

Really disappointed in the service I received from the service department. I just had my truck in there for a brake job. 1st day they only “inspected” my truck, didn’t touch the brakes, so they asked to keep it one more day. The next day at the end of day, I received a text that they didn’t even touch my truck. They needed 1 more day. So now we’re at 3 days for a measly brake job. I finally get a call on the 3rd day that my truck was ready to be picked up. Got my truck back and upon inspection, I noticed that there was a brand new dent in the hood of my truck. Couldn’t have been me as it was sitting at GM for 3 days and I know 100% I didn’t give it to them with a dent. Spoke with the service manager and after talking with the advisor, they concluded that yes, they don’t remember seeing it when it came in. So they gave me a free oil change coupon for my “inconvenience”. A slap in the face is more like it after a run around for a brake job and then damaging my truck to boot. I was told not to bring it here, but I was desperate. Should’ve listened. I’ll be bringing my GM vehicle elsewhere from now on.

Michelle GronerI

What a joke they broke a peace on are car and left us with out a car for 5 days by far the worst service I have ever seen

Thomas Ukiomogbe

Great place. Great people. Great service.

John Collette

Did my oil change right away good job guys and help me look for my block heater wich i was supposed to have one but anyways gm is gonna install one factory mistake i was in BC at -40 everyone was plugged but me anyways it started

Rachelle Larsen

What a great team. Rachelle (my name twin) at service is super on the ball, goes the extra mile, all with a smile on her face. Liam was a fantastic driver and made me feel like a valued customer even though I walked in and out without paying a dime for my warrantied work. My next vehicle will come from this dealership, without a doubt.

Sheena Gerlinsky

Great customer service. Quick delivery and friendly staff

Fritz Cat

Belts was not tied on and double charged on the amount. Hose was not tight, on two places drain gasoline out.

Michael Staake

Absolutely fantastic service department. Friendly people. Got us back on the road when our truck broke down on our road trip. I'd give more than five stars if I could!

steven william

More interested in a sale than selling me the right vehicle. Promised a couple free oil changes and a full tank of gas-- left with tank almost empty and no oil changes. Relentless with phone calls at work day after day. More calls after the sale for info needed to make the sale (very odd ). Now receiving calls from the financer for info not received. I agreed to a bad deal out of frustration. Started with a good impression but not likely that I'll ever return or recommend.

BRAD MARBRY

These guys have the best service and will make you completely satisfied . will purches all my trucks here also service department are amazing people and the detailer manager is so awesome.

Ian Jenkinson

Had my car delivered to the service department at 4pm on a Friday afternoon with an expired starter motor, in the middle of a drive from the Yukon to Kamloops. Interested and active staff, no messing about, able to get it replaced by the next morning, timetable maintained and therefore happy me. You'll pay main dealer rates, of course...but they have their time and place, 4pm on a Friday afternoon mid-trip being one of them.

Kelly Tompkins

Poorly and unknowable staff the reason I am diving a dodge now better service

Korynn Oberle

Two stars for friendly staff (service driver was especially great) but otherwise I was not impressed. I brought my car here because they were able to book me in much faster than the Chevrolet dealer in Dawson Creek. I had asked for two simple things to be checked at my appointment but I was told they weren't done because they were too busy to take a few minutes to do them. To top it off I was charged way more than I was originally quoted with very little explanation when I asked why. Next time I will just deal with the longer wait time to book into the Chevrolet dealership in Dawson Creek.

Travis Brown

The worst service I have ever had at a gm dealer . This dealership makes gm look bad . Giving one star is being generous !

Carli Loehrke

Will not be doing business here ever again. The service department has tried multiple times to screw my husband out of money. By giving him $500 bills for labour when it took 30 minutes to fix something they were supposed to have already fixed.. and trying to charge him for parts that he had already paid for saying they have no record of it.. good thing we keep our recipes! Double check your receipts!!

Lucas Bean

Never have I ever been so disrespected by a service representative than I was with Caitlyn. Never again will I be taking my company trucks there, let alone any of my personal vehicles. Sales department seems to be good though.