Reviews of Fort Motors (Car Concessionaire)

Mathew S

Decided to try and give ford a chance for an oil chance, having never gone here before. Was told they’re not doing anymore today and to come back another day, over an hour before closing, with no vehicles in the lube lane Supposedly a quick lube drive through bay, however it’s anything but, don’t waste your time, just drive to a real oil change or do it yourself.

Helen Zacharias

Great

Machiel Mostert

Awesome, friendly an efficient service!

Adam Gamble

Bought a great truck for my business from Jim Lavigne at Fort Motors. No sales shtick, he went through the processes but followed my wishes without pushing an unaffordable vehicle on me. Did the follow up work we agreed upon, accepted responsibility for vehicle irregularities. All in all it was a good experience buying my first "new" vehicle.

T Man

Every department that I have dealt with has been a very positive experience. Fast and friendly staff, I recommend Fort Motors!!

Kyle Ramsay

My experience was great! I was texting back and forth with Jim for over a month. The time finally came to buy, I sent Jim a link to the truck I wanted and he knew my budget on where I wanted to be with payments. The sales team and managers made me feel very comfortable and made it a smooth process on my first new vehicle purchase. Minor hiccups in the financing part of things but we came to an agreement and I was out the door. I’ve heard many complaints about Fort Motors but I’ve come to the conclusion that the majority of those complaints probably came from unreasonable customers. That being said I will be a life long customer.

Brooklyn Jodoin

Great service, great people and great popcorn. Jim Lavigne was considerate, patient and found us the perfect vehicle. Thank you!

Shannon Chiupka

Always a great experience to get the oil changed in my truck. Always thorough explaining what has been done, right down to the tread on my tires! GREAT JOB in the quick lube bay Fort Morts. Than you

Stephanie Seabrook

Couldn't be happier with team at Fort Motors. From our first visit browsing the lot to driving away in my new F150 I had nothing but fantastic service! Big shout out to Karl for finding me the truck I really wanted. He knew what I wanted and got me the perfect truck!

Andrew St Blancat

I was absolutely thrilled to deal with everyone at fort motors the amount of hard work during these difficult times with covid and other thing going on they kept me well informed and up to date with my truck order. I would highly recommend to anyone looking to purchase a new or used vehicle through them even for myself living all the way in Calgary it was well worth the trip can't thank everyone enough from detailing, sales, and finances.

Margaret Wiebe

It was professional

Mcloudification

....sad

Jamison Hartnell

Great dealership overall.

Marnie Pohlmann

While there were not many used vehicles to choose from, Jim Lavigne of Fort Motors still found the perfect car for me. My Ford Escape is loaded with features that spoil me and I am so happy. Thanks, Jim! Thanks, Fort Motors!

Shyla Samuelson

Excellent dealership, great overall experience!

gage adkins (loveps2)

The lube bay was super fast to change my oil and gave me super treat service, great customer service from Travis.

Samantha Leach

I was in need of a truck. Went in and saw Brittney and she was got me what I needed. Upon buying it hubby found some problems with the truck and they got everything fixed up no problem. Awesome customer service. Would recommend any day of the week.

L M

Unfortunately not a great experience. Purchased a camper which was dirty, there was lots of rot that we discovered, brake light didn't work, and the sani was FULL from previous owners. Although they offered to fix the rot, the point is no inspection could have possibly been done prior to ya purchasing. Employees are kind, but unfortunately that isn't what we are paying for.

J DubDav

Walked in knowing what car we wanted and it took Alan 10 minutes to find exactly that we wanted. Thank you Alan and the Fort Motors team for making it quick and easy!

Dimitriy Gortman

Just bought an F350 platinum with them...the team was awesome gave me a great customer service and if I will ever buy another vehicle definitely going to be with them again.

Phil Thorburn

Sorry to hear of Brendan Irvine's troubles. It is said when the customer gets left holding the bag. With today's engineering practices this stuff should happen. If it's not an engineering issue and more of a issue with bad components again the customer should not be forced to clean up the mess. Given what he has invested up front and problems he had along the way Ford and /or the dealer should step up. Interesting customer service story, talked with some folks at Apple. They admitted that things sometime are flawed and need to be fixed. Not surprising it's tech after all. What was cool to hear was the number one priority was first to repair the relationship with the customer.

COR BEN

Walked into the lobby looking to buy a truck, was ignored by the salesmen. I guess I don't look rich enough for ford motors.

Joel Bonenfant

Thanks for quick and clean service

Darcy Oberlin

I just purchased my 3rd vehicle in 3 years from Fort Motors. A great staff from the owner down and they will work with you to get what you need. It has been a pleasure and i highly recommend this dealership!!

Victor Sanchez

We are entering to the Canadian world of camping with our very first Travel Trailer. Fort Motors guided us through the whole process understanding our needs and been patient explaining us all we need to know. We have a little issue which is in the process to be fixed and even that, it is becoming a good experience. Finance department was awesome! Thanks Kyle and Greg.

Kaleb Myers

Had an appointment for end of may but they called beginning of April to fix my airbag. Awesome service

Sandy Kempster

Boo

Nirmit Patel

My experience was really great with this dealership. Great service provided in purchasing new vehicle , My sells representative make process transparent and easy to understand. Very happy

Boston Niemi

Love the staff, I will be coming back here for all my vehicle needs.

Jismy Shaji

genuine customer service from Jim

Tim Coy

Very good at dealing with any issues. Great service! Thanks Kyle and Alan!

Susan Coy

The young men who changed the oil in our Explorer were super courteous and thorough in their explanation of what they were going to do and later going over the report of what had been done. They were also conscious of the amount of time it took to do the job and apologized for the wait, although I felt like they had done the job quite quickly.

Danfon Chou

Basically did nothing special and charged me incredible high fee for labor part . Had a regular service with a need for updating mySYNC system if that is available. They "CHECKED" and charged me for $70 without any notices ahead. I eventually updated by myself since they said that will be more cost if they update it for me. I actually had the same service "FREE" in Vancouver, but paid $70 before tax in Fort Motors which is an "IMPRESSIVE" experience. Even the labor cost comparing to Vancouver is doubled...I know this is reality living in different cities, so probably it is about time to learn how to change oil for my vehicle in Fort St. John. By the way, they also added an unique item on my bill called shop supplies for about $20, and ended up the bill for around $240 for a regular service and "CHECK" the system update is available online.

chris harrison

Was treated very well staff was helpful Mark Hery helped me get what I wanted overall very pleased

Shelly Baker

I recently decided to replace my 2010 Ford Edge with a 2018 model. I love the roominess, ride and most of all how it handles winter roads. I went to Fort Motors Fort St. John. Kyle, Mark & the rest of the staff were amazing. Kyle worked very hard to find me the vehicle I wanted, and didn’t push me into comprimising just to make a sale. The dealership is bright and welcoming! I would recommend them to anyone wanting to find their perfect work or daily driver.

katina might hoover

Fast and effienbt

Roger X

Excellent service, spotted and documented I had a very minor differential leaking. Sorry I did not take any photos (for this review), as I was too busy gawking at the good looking service girl and still being in shock from having the opportunity of having her service my vehicle. One of those simple things in life that should be treasured. (What was I thinking!?!?!? I should have taken her photo!)

Trudy Mitchell

Feb 10, 2018 a great experience at Fort Motors. Came in to the dealership “ just looking” well we did find the truck we were very interested in and had no problems finding an eager sales rep Karl was very helpful, cleaned off the truck in question, started it, continued to show and talk about all the great qualities the truck has. We returned to his office, required pricing, with a trade in. Everything went like clock work. Our possible trade in evaluated, the price was accepted from us, we had taken the new truck for a spin, came back and wrote up the deal. Karl very attentive to our needs, making sure we were his priority and this was “ our day “ we were pampered. We are return clients at Fort Motors and like our visits before this visit was like the others, professional and caring, our expectations were met. We are proud owners of a 2017 F350 and we are very happy with the truck and the service we received from Karl, Greg and all the staff at Fort Motors who made our day a great one. Need or thinking about buying, I recommend you visit Fort Motors before making your purchase. Thank You again Stuart & Trudy M. New Truck Owners

Joryn

Fort Motors staff were great to deal with when getting my new F-150! Very friendly and professional through the whole process.

Chris Tsoi

Awesome team to work with! after months of searching around finally found the perfect truck for me! Thank you Kyle and your team for making my truck dreams come true. Couldn't be happier!

Joshua and Sonia Mercer

It was a helluva long wait but we are LOVING our 2021 Ford Bronco OBX! Special thanks to Jim and Brittany for making the delivery process painless!

David Scott-Moncrieff

It's a great place to work, good staff with a positive attitude. We all seem to work together

123 LSA

It was amazing experience at Fort Motors. Mr. David Scott and Brittany were amazing at their work, they explained everything in detail. I'm really satisfied with my purchase! Thank you once again, all of the staffs were friendly!

Cindy McGarroch

Just bought a new pick up from Fort Motors in Fort St. John, BC. Had excellent service right from the moment I pulled in to have a look at different vehicles. The salesman, Alan Bourdon, is an excellent listener and he instantly showed me the vehicles that would meet my needs. He is personable, knowledgeable and professional. A big shout out to Martha Wilson too -- she is excellent at her job and also top notch at customer service!! It is apparent that Fort Motors cares about their customer service. I 100% recommend Alan, Martha & Fort Motors for your next vehicle!!

Benjamin Porter

Nice and professional, but quite expensive

Susan Pearse

My husband Tom and I wanted to say "Thank you sooo much for your incredible service." My husband noticed our truck leaking oil from the rear end, while I was getting groceries. We were on our way home to Victoria and he said that we would have to stay the night (in the Walmart parking lot) and head to the Ford dealership in the morning. We had been away for 5 weeks camping and we had our two dogs (Jack and Ozzy) with us. Needless to say, it wasn't going to be easy waiting around and we didn't even know if you would be able to get us in that day. The entire staff from "Ritchie" who took our info, to everyone that came into the waiting area and Evan the mechanic (not sure if I have his name correct), we want to thank you for your incredible service and kindness.

Unndine Deneve

(Translated) Very good deal (Original) Muy buen trato

Sumit Babbar

I bought my chevy cruze lt 2016 car from ford in rainy weather and i was not able to see big scratch on my car due to bad weather..when i told them regarding this..they told me you have to see first while purchasing ..I told them atleast provide me color pen for my car to hidde big scratch..but told no...cost my car is 22k and pen is only 30$..bad experience

adam martin

Faster then expected

Jerry Wiens

Vary happy with how everything went. Good ppl to make business with! ????

Martha Olmedo

(Translated) Excellent (Original) Excelente

Denika Smith

I always have pleasant interactions with the staff at the dealership. They are knowledgeable and accommodating.

Terry Venables

Second truck have bought from these fine folks, wont be the last . Great service and helpful people.They make a buying experience a pleasure instead of a hassle. Cheers Thanks again

Neena M

These guys are always nice and helpful whenever you stop by

Sarah Dickie

Great staff! I always have my dog with me when I need to get my truck serviced - he appreciates the kindness and efficiency as much as I do. And he usually gets a few pets and treats from staf when there is a free moment.

Paul Jackson

Excellent service!.. the staff is very friendly. I would recommend this dealership to anyone looking to buy a new vehicle.

Robert Jackson

Young guy running the computer seemed very unhappy to be at his job, not very experienced. I had asked to have my wiper blades changed, oil changed, and tire rotation. When I was done with oil change, tire rotation he brought the paperwork over to sign and I had to remind him about wiper blades. While taking the blades off he seemed to have the slightest idea on how to take the drivers side blade off. The young guy doing my tire rotation was told 2-3x that he had to hand start the lugs before tightening them and confirmed with being told that and still used his impact to run lugs onto studs without hand starting them prior to. I would rate this as an average as I usually never have any issues when it comes to service. I believe some of the staff in the quick lube need some more training and knowing who runs the bay as a leader. They all seemed to be arguing about who was doing what and who had to do what.

David Dominic

Took my 2018 F150 here for a warranty service yesterday, and ended up driving home a 2021 F150. Definitely didn’t anticipate that happening. Nothing but a great experience from everyone, especially my salesperson David Scott and Brittany in finance. You guys made it possible, and couldn’t be happier with my new truck. Thanks again!!!

Sherry Irvine

In regards to Brendan Irvine's review, service should matter, as it assures customer loyalty. For a young man who will drive a truck for the next 40 years of his life, the FORD MOTORS shop should pay attention! This is a series of serious, expensive mishaps that does not engender ANY FAITH IN YOUR PRODUCTS! $$$ Would I buy a FORD ever again????

Brenda Baumeister

It was a good experience. The techs were friendly and professional. Answered questions with pride.

Bill Gustus

Always a great experience. They are very professional and knowledgeable.

Terry Gordon

Martha was an absolute delight in the business office. Fast turnaround with courtesy.

Gary Fellows

My Experiance was very pleasant. The salesman REALLY knew his stuff. They had a great selection of vehicles to choose from and overall, for the first time ever I would refer this dealership to friends and family. Thanks again Fort Motors on a great experiance.

Lee Johnson

sales team at Fort Motors gave me great service. They even stayed late to get me on the road the same day!

Daniel Siebert

Friendly stuff always go an extra mile just too help a customer out. Thank you

John Landess

So I was traveling down the ALCAN and my rear axle seal started leaking, it’s a Saturday, I’m thinking no way will service be open, they were open and understood I wanted to be on the road!! They had room, and fit me in the schedule, Chris the service advisor was awesome. They got me back on the road, everyone I ran into here was nice and very accommodating. 5 star plus!!! Thanks again!!

The Falken

Excellent dealership in my opinion. I was very pleased with my purchase, and the service they provide. It's nice to have staff at a large dealership that put forth that extra effort, and try to accommodate you the best that they can. We will continue to use Fort Motors for our automotive needs. They also have a great RV department which is a bonus for our family.

ISSAC’S INNOVATION

Thank you for all your effort in doing the best for me

Rony

I get really uncomfortable every time i go inside their service department.i always feels like i did something wrong????.For the last couple of years i have dealt with them numerous times. Every single time they treated me differently. This is strictly my opinion based on the way they treated me. No hardfeelings and FYI i switched all our fleet services to Bannister ford while i used to work for a corporate company even though we had to drive back-and-forth all the time to our location in fsj. If you are a fleet manager who is frustrated at this company my suggestion is to call Bannister ford first. They are awsome. They give priority and there will be proper communication.

David Green

Braden Johnson was very kind, respectful and helpful. He showed me all of the options I had, I didn't feel rushed or pressured. Great customer service, hopefully Fort Motors keeps training other Salesmen the way they trained him. Thanks Braden for helping me find a good truck!

Leona smith

Tammy Domeij best Parts advisor and Mike thank you so much at Ford Motors ltd Fort St John BC -20 command start fog wouldnt work fixed in 20 min and back on the road to Fort Nelson great service Ford all the way

Phallon Stoutenburg

Usually I’m skeptical of purchasing cars period. This has been my first pleasant experience of purchasing a vehicle. The salesman went above and beyond. He found a vehicle suitable for me, I got a great deal on trading in my used car as well as a kickass deal on the finance side. The salesman went through the features of my car which was definitely helpful rather than try to figure out the owners manual in my own. I must say that I am pleased with the experience.

Jenna Dixon

Everyone at Fort Motors were very helpful. The service I received from Jim and Martha was outstanding. I’m so happy and fortunate that I was able to work with such caring and competent people. My new Ford Edge is gorgeous and so sleek and smooth. I’m so happy with my experience here!

Devin Gray

Top notch service from the time you walk in the door, whether it is for an oil change or you are looking to buy. Their professional staff do not pressure you in any way and are there to answer questions and help direct you to the right vehicle or service. I have bought two vehicles there now and do the service exclusively at Ford. I would recommend this place to everyone.

Levi Howard

Great

John Tschetter

This is the best dealership I have ever done business with. Bought two trucks there brand new and the service is awesome. Friendly staff is a plus.

Isaac Ford

very pleased with my new truck from fort motors! customer service was excellent and conducted in a timely and friendly manner I felt welcome and well taken care of by the genuine staff there.

jo arc

My fourth vehicle through Fort Motors! This dealership may have taken a bit of a hit to make my newest purchase happen. But what comes around goes around and now my wife just bought her new Escape there as well. Thanx Martha and Karl.

Valerie Coe

Mark is person to see. Even though I didn't buy my vehicle from him, he worked hard to see if he could find what I wanted. Him and Al were patient, understanding. The only drawback I had is that I had asked to see a few used trucks and there was a reluctance to show me them. There was one that fit the bill of what I was looking for, but I ended up with no response. Other than that, they were great!

Molly The Great

Extremely poor customer service

Morgan Whitehouse

What a great family run business with exceptional customer service!

Brett Farrell

Thanks very much for making the purchase of our new truck a smooth and enjoyable process. The professionalism and genuine caring from the staff at Fort Motors is unrivalled!

Harmaljeet Singh

Ford agency fort st. john did a great job. They did the fully detailing of my vehicle in single day. It looks like as i buy a new vehicle. Thanks to the agency for nice job.

Luxx Limousines

Just wanted to take a sec to thank FORT MOTORS for going out of there way to keep Luxx Limousines on the road. The service on the phone and the service when we dropped are limo off with the service writer was TOP NOTCH. We felt that they went great lengths to accommodate us and the limo as some places wont work on limousine. They even went as far as washing the limo for us when they were done the repairs.. GREAT JOB FOR MOTORS AND KEEP IT UP!!! From all the staff at LUXX LIMOUSINE

Tanner Miller

Great customer service, fast and surprisingly cheaper that some other shops in town.

sam jones

fort motors is a horrible dealership to deal with. They do not know customer service

Kurtis Pealo

Quick and friendly service

beverley legge

There were some things that were not explained to me, example the 5 year extended warranty. I was not told that it was optional. I asked if summer tires came with the car and The salesman said he would check. He hadn't club out by the Time I left. I was there when you opened on Monday morning Dec 30 I asked again about the summer tires and up to now Jan2, no response While there I asked him if I could get some kind of deal on a remote start Or a second key. He said he would check with the manager and again up to Now no response. So to say the least I am disappointed with the service I got However he did explain the warranty when I went back Beverley

Albert Eisler

Very clean and tidy with curteous, knowledgeable and helpful staff

Harley Lingren

When I purchased my new F150 the dealership treated me like gold. My truck was ready to drive away, everything that I had asked for was installed and ready to use. Literally the owner, GM, finance manager and the sales person came out to greet me. The sales person delivered a great orientation for me. When I was in the dealership I observed how they treat the other customers and every one is treated with great respect and are all considered to be number one. Will I recommend the dealership to others...absolutely! Thank you Fort Motors.

Wyatt Macphee

Very helpful good people

Ray Mason

Worst dealership I’ve ever been to. They needed to look at my truck 4 times before they could even fix it and by the time it was fixed they bent lots of the plastics and scratched my Navi screen meaning I had to book a in again. I’ll never go back fort motors has had this reputation since bud took it over

Brad Camozzi

Overall experience was not bad .But I have never bought a vehicle where it was delivered with a half of tank of fuel. That being said Martha in the finance department was amazing !!!

Susan Thompson

Was a great experience. Technicians were friendly and fully explained what they were doing and why.

James Brown-John

Recently purchased a new F150 from Fort Motors in Fort ST John BC. Great experience. Excellent service from the whole dealership team!! Alan Bourdon was my salesperson and he worked very hard to make sure I received the best value possible! Thanks to Alan and Corey!!

pat lebeau

Excellent service yet again,have never been disappointed when buying a vehicle at Fort Motors.

Christine Johnson

We can’t say enough about the service we received from Kyle at Ford Motors from beginning to when we drove off the lot. He spent so much time ensuring we were informed about the whole process. First time owning a Ford which I think after the treatment we received from Kyle and the rest of the staff this won’t be the first. Thank You so much, we are thrilled with our purchase!

Chris Systad

The crew were cheerful and helpful and seamed to know what they were doing, they had answers for all my questions and able to direct me to the correct people for the things they couldn't resolve.

Jesse Kruithof (Capt Chaos)

These guys are tottaly unprofessional, i am scared to ever bring my car in again here, there is no accountability about what is being done and who is doing the work. Save your money and go somewhere where someone looks after your vehicle... not here.

Isaac Peters

It was a good experience thanks for the good service

carlo marrelli

Worst service ever from the service department, I really hate it when people make promises and then you get dome runaround excuses, very poor communication skills from all service staff that i spoke to.If you dont want to do the job then should of told me ahead of time,instead of making some false promises if i order certain parts in - the job could be done! worst customer service from this Ford service department, I just moved here to FSJ, I have brought my truck into service at other ford service dealerships in the interior of BC and never had a problem like this, I will never come back to this place again !!!!! wASTE of my time

marty plante

As a dealership located on the Alaskan Highway , they had a very limited selection of oil to choose from for my 2020 diesel truck. Basically telling me my only option was to buy 0W40 synthetic since it was September and it was all they sold during winter months . I asked why they didn’t have 10W30 diesel as an option , they couldn’t answer the question and I insisted on 10W30 diesel oil . So they got me to pull ahead and drained my oil .I then had to wait , along with everyone in line for oil changes for my oil to come from a Napa dealer . Wait time was over an hour and a half for the oil to arrive . Total time in line and waiting was 2 1/2 hours . Brutal !!

Chuck Duncan

Had trouble on the road. Oil change warning and a problem with the DEF system were threatening to side track us. AJ in service could not have been more awesome. Got us in and going in no time. Everyone who worked there made a point of smiling and greeting us as we waited. Best dealer experience ever.

Tami Woods

I found they are very nice to work with. But hard to get them to return a call.

Kristina Dettling

I bought my travel trailer thru Fort Motors, they were very helpful in showing me the ins and outs of my new trailer, and the sales staff took the time to make sure I got one that was the right fit for my life and family:) Will definitely be back:)

jtcoyle1978

The sales and service during the trade in and purchase of our new truck was great. The team at Fort Motors is awesome to deal with.

Sam Bailey

LOVE THEM! Everyone is so nice and super helpful. My salesman was great to deal with, he got me EXACTLY what I wanted and even travelled to secure and transport my unit! He answered ALL my questions, even though some we're "silly" I thought, addressed ALL my concerns and helped reassure me on my purchase. The financing side of things was a breeze as well. I've had it in for a couple small warranty repairs and they've been amazing, picked my car up cleaner than I left it (which is always nearly spotless!)

Moira Clark

Fort motors had oil change they were great

John Wokeley

Best deal I've made on purchasing 2018 f150supercab 2.7 v6 ecoboost Good milage on fuel and power. I'm so overwhelmed. Thanks to Kyle always good service

Gord Giesbrecht

Jim was great to deal with.

matt jopson

Very helpful stay even though they seemed very busy.

Dallas Peever

Dealing with Fort Motors was a very easy and satisfying experience. Brittany was my sales representative, she was very knowledgeable and patient with me for the entire process. As well went above and beyond to have everything ready for me in a short timeframe. The finance department was amazing and the management was top notch. I would recommend that anyone looking into a new or used vehicle to give these guys a shot. Thank you Fort Motors for all your hard work!!!!!!!!

Tara Waddy

Professional sales and finance staff. Got a very fair price on a beautiful used vehicle.

Kyle Norman

Awesome customer service in the service department! The advisor contacted me a few times throughout the day letting me know what was going on and asking if they should go ahead with repairs. And it was via text message. Love the system. Well done

Andrew Mullen

We went in looking for a new vehicle and walked around to all the show room cars looking at them but no one came over and asked us if we needed help kinda disappointed

Ken Mitchell

Staff very friendly and polite. Sales department staff are very knowledgeable and were not "pushy". Service seems very organized and accommodating. I would definitely recommend this dealership.

Sharlene M

I bought my vehicle from Fort Motors and have had nothing but excellent service. From the sales agent who found the exact vehicle I was looking for to the service department for maintenance. I have recommended them to friends and will be purchasing any future vehicles from them. Thanks Fort Motors for making my vehicle purchase a great experience.

ted wilson

Great they had what I needed. The service was good as well.

Neil Treger

Knowledgeable, helpful, and focused on me as a customer. Great job!

Brad Throssell

Excellent experiences with the staff at Fort motors .

Robert Paradis

Completed service, friendly, accommodating, any issue willing to rectify good job to staff.

Brittany Williamson

Excellent service, fast turn-around time and pleasant staff members. All in all 5/5!

Shaun Matson

We have purchased 6 personal vehicles from various dealerships in BC and Alberta and dealt with many others for parts and service, and can say that Fort Motors has been the best experience we have had yet. We recently ordered our 2nd new vehicle from there and will continue to do so and recommend that others do so in the future. On a different occasion I filled out a survey online and expressed some concern regarding a service based on past experience with fleet trucks, I received a call from one of the owners within 24hrs who wanted to ensure that we didn't have any doubts in dealing with them for sales or service; when we took our vehicle in a few days later they followed through with every promise made. Excellent dealership!

Leanne Wiebe

The crew in the quick change bay was very professional and took clearly explained measures to try to control exposure to the Covid-19 virus. Very friendly and informative.

mike lester

Just recently purchased a F-150 from Fort Motors. My salesman David and the entire team made this a very enjoyable experience. They were attentive to all my questions and concerns . They got me into what I was looking for a price that fit my budget . Thanks Fort Motors for the amazing service and new ride!

rick unsell

Service department was great. Very friendly and efficient. I will be back

Dawn Gentles

Dealing with Karl was a very nice experience, he is knowledgeable and charming. Please forward any further email and mail to Dawn Gentles as this is the name I will respond to, any mail addressed to Mary will be trashed. Thank you

Harmandeep Singh

I recently bought a car from this dealership. They are really great in their service. Specially Kyle Thompson and jessie helped me a lot through out the purchase. They set up very low installment, so because of them i was able to afford my car. Still its been few months i bought it, whenever i call them for any reason they respond to it really quick. So this dealership is highly recommendable, just visit and give them a chance to find a right vehicle for you????.

Dan Madock

Dealership was very easy to deal with. No sales pressure and first visit to service was great.

Algie Billey

We had a very good experience at Fort Motors. The sales staff was very knowledgeable and helpful in regards to explaining the systems in our new F150. The business end of things was handled efficiently and quickly with little drama. There wasnt any high pressure tactics used to get us into something we couldnt afford or didnt want. Overall we are happy and satisfied with our dealer.

Wanda Smook

Great service and friendly knowledgeable staff!

D-Tech Line Locators LTD

We have been dealing with Fort Motors Fort. st .John for many years now, along with some other dealerships. I am pleased to say with the great team at Fort Motors ( sales, service, and management ) they are the only dealership we go to, and our fleet is strictly Ford. These trucks hold up very well and when/ if something goes wrong they are very quick to fix it and make it right. If things continue, I can see being at Fort Motors for a very long time. Thank you to the team at Fort Motors.

Tennille Penner

Awesome and fast service!

Holly Wiens

Staff was very friendly and professional, a million times better than my experiences with Murray GM

Marco Schwab

Kyle Thompson was great to deal with. Very friendly and personable. Took lots of time to go over all the features of my new vehicle. Made sure I was happy and satisfied before I left the lot. Thanks Kyle

Jesse Andrews

This is the second vehicle we have purchased from Fort Motors and much like the first time the whole experience was super efficient. From the sales staff and administration right up to management the professionalism as always was second to none.Thankyou Fort Motors.

Susie Richter

very good Ialways feel welkcome

Daphne Sharpe

Excellent service as always. Very professional and helpful.

harris saleem

Bud, one of the owners, seems like a guy who lacks proper ethics and doesn't care about the well being of others. I'm from out of town and arranged to buy a vehicle through a private seller who bought his vehicle from Fort Motors. I was being offered a great deal and was excited about the purchase and asked Fort Motors to help facilitate the deal for me. Bud agreed to help me with the purchase and then he turned around and ended up stealing the deal from underneath me by asking the seller to sell the vehicle back to him instead of me. I would not trust Fort Motors and wouldn't give them your business based on the actions of Bud.

B.Keith Bartsch

Excellent service since the new ownership took over.

A. Black

Poor service department staff. They were suppose to call a week ago to notify me when parts came in so we could book an appointment, yet still no call, and no parts. At least let your clientele know the status of pending transaction.

Stacy Whelen

My dealings with the staff were all very pleasant and helpful. I have had staff members follow up with me a couple of days after I had picked up my vehicle to ensure I was satisfied with my purchase and to ask if I had any questions about my vehicle. They ensured I could call any time with questions and concerns. I love my new vehicle and am immensely pleased with the service that I received.

Steve Byford

Attention to detail and customer satisfaction is at the top of their list. Never pressured, overall an excellent experience. :) Thank You, highly recommended.

Jody Hicks

Bought a 2019 Ford Escape, love the car, love the service, we phoned ahead to Carl, told him what we were looking for, he had it lined up with the right vehicle when we arrived. Very happy with the whole experience.

NPLHA

Very helpful, got me the exact truck I wanted. Has been a great experience coming from another in town dealer that couldn't look after my needs. These guys have been great!! I will recommend them to my friends and family in the future.

Dawn Waddington

Thoroughly enjoyed the experience. The best part is that I knew exactly what I wanted,and they found it in a short period of time. Very happy I was able to get a limited version without the sunroof. You guys are the best. Thank You

Sulaiman Ghazala

A combination of efficiency and friendliness gave us an excellent experience at the Fort Motors dealership. Kyle thoroughly explained and compared the various options to help us reach an informed decision, and then took the opportunity of the test drive to demonstrate many features of the Ford Escape we chose. He kindly reiterated his willingness to help us with any inquiry also in the future. Greg had his accounts promptly ready, and there was no lack of 'words of wisdom' in the friendly chat we had together. Finally, our gratitude goes also to David, the first of the kind people we met at the dealership, who took us for a tour of the place. In fact, the manager and the staff we met were all kind and helpful.

Bill Drinkwater

I got everything that place

Don Getschel

I got my F-150 from Fort Motors. They were great through the entire process. I will be back for my next one.

Lonnie McCartney

Very professional and fast service!

Greg Mason

I have recently came back to Fort Motors after a bad experience in 2005 with a sales person who is no longer employed there, I wrote my 2016 F350 off in Dec 2016, while waiting for ICBC to get their ducks in a row I started shopping for a new pickup, Allen Bourbon in sales was an immense help finding me my new F350, the finance department handled everything for me as I was working in the bush. When I got out, the truck, financing was all ready for me. In a matter of a couple hrs I was outa there. Excellent people, excellent service department. Thank you all, good to be back local.

Marie Stromsmoe

Britt was very helpful and got me into my dream vehicle!

Wendi Rodgers

Very knowledgeable, very helpful, very accommodating. Looking forward to continued good service. Thank you

Sarah Tucker

Great customer service!

Howard Attachie

Excellent

brittany keir

Poor ethics.

Lorna Hennig

We are satisfied with the way we were treated . All personnel were plesent and all aspects of the transaction were explained to our satisfaction. The vehicle was completely cleaned when we picked it up. We did not feel pressured anytime during the dealings.

Trever Earl

Fort St. John dealership treated us very well. Answered all questions right away or found the answer and responded right away. Everyone from reception, sales, parts and financing where polite and friendly as well as being knowledgeable. After such a great experience I have already started telling friends and family to go to the Fort St. John dealership.

Youssef Mourad

I will never go back there again for a service, maintenance, commercial inspection or to buy another vehicle. Was told my maintenance package would end at the end of December 2020 or 201,000 km. Brought it in December 30 and was told my package ended 10 days earlier. You have lost my business over a $300 oil change you wouldn’t honour. Guess I’m a dodge guy now. Would give zero stars but it wouldn’t let me

gerry leckie

Very happy with service, felt that they gave an honest appraisal of service needed.

Gemma Rollon

Very poor service at this dealership. We have had several bad experiences with incomplete and incompetent service on two vehicles. We always hear that the service is better now with different people and management after telling our story but nothing has changed. Recently in the past week my husband had a oil change on the car. 2015 Focus Certain shields were not put back into place correctly causing them to get ripped off in the first snow. Service and management blamed us for causing the damage to our vehicle. We baby our vehicles and this intimidating comment towards us was just a way to cover the incompetency and direct fault of of the persons and the dealership. This repair is costing us $700 as Fort Motors is once again failing to admit fault in incompetent work performed in their shop. Over the years this dealership has done warranty work and I have been told new parts were installed on our car. When the problem persisted and was taken to another Ford dealership in the Yukon it was found that the parts were never replaced. There was another time when warranty work was done to repair the UV axle on the front end. it was worked on incompetently and the front end nearly fell off on a trip to Grande Prairie. The repair was professionally fixed at Hansen Ford in Grande Prairie. We were lucky to have gotten to Grande Prairie without having an accident we were told by the mechanics. Please stay very far away from this dealership. The manager seems to be a real idiot without having the customer in mind and just protecting his incompetent service staff. Your business is disrespected and has a person you are not treated fairly. They do not seem to care about your vehicle as well as they drove ours onto the ramp ripping off the loose shield while doing so. Then they have the nerve to tell my husband that the piece they just ripped off would cost $356 not including the shield they incorrectly replaced which was $205. Shop elsewhere! Capital Motors, Dawson Creek and Hansen Ford, Grande Prairie are wise choices. Stay away from Fort Motors and arrogant intimidating managers and service staff that do not stand up to admitting fault in their own incompetent work. There should be a no Star review for this dealership. The service absolutely sucks all around!

Heather Huxham

Always have great experiences working with Fort Motors! We love our Fords and are always well looked after from all the staff here. Highly recommend working with them when considering your next vehicle purchase. The owners are great too and are very involved in making sure their customers are completely satisfied!

Brandon Lumley

At first I wasn’t sure they had what I was looking for, but that was only because I had a very specific list of “must-haves” then they guided me to the one I bought: F150XLT. They gave me a very fair trade-in on my 2010 FX4, discounted the tag on the new vehicle, and threw in some extras. Very satisfied customer.

Randy Fenton

As always Corey and Al B were helpful. I bought 2 new trucks from these guys and was treated great. The service I get from Corey's team is 2nd to none. Thanks again guys. I will be back for sure.

Young Choo

Kyle Thompson was great to deal with my first time Ford F-150. I was very comfortable and happy . Thanks.

Greg Jordanov

Always Great

Elaine Smith

We always deal with Kyle at Fort Motors. He has always been amazing to my whole family with our purchases. My husband purchased a new truck a few months ago and it ended up having some real issues that started to cause a lot of stress. Kyle and the team understood the situation and immediately found a solution for us. I can't thank Kyle and Chad enough for their team effort in providing outstanding service. If you are in the market for a new or used vehicle I highly recommend the team at Fort Motors from sales to finacing they rock!

Jason Bliss

Terrible service at parts ordered mats for truck had to return twice and not Evan a sorry about that.last time in there will drive to Dawson Creek in future!

john mcelroy

good

Wade Samuelson

Fantastic experience , Mark and the rest of the sales staff are very informed about the models and features at a price point that was second to none!!

Wade Werenka

Good crew

Danny Zhao

It was really a nice experience both the car and the purchase assistance/services from Fort Motors. Staffs are dedicated and passionate，gave me their voice of experience which was much valuable to me as a new comer to FSJ. Payment method could have been a bit complicate for both the car and the insurance charges and it took me a bit long time and a drive to bank, but I can understand that the online payment here was not as popular as that in my original country. BTW, the insurance girl is also amazing, gave me a lot of explanation to the rules and regulations. I hope the parts and services in the future could be the same good.

Rod Phillips

My salesman Mark was awesome. Got us out in the 2019 King Ranch of our choice in minutes. [ without the rid-a-long, bonus marks! ] Mark made every effort to present our offer & start the purchase process. Mark also arranged for an accessory to be installed on short notice. Then came in on his day off to facilitate final purchase process. The actual deal decider Chad the Sale Manager was respectful and worked hard to complete the deal. We opted for Ford Credit to finance part of the new King Ranch that was done with Greg's help in finance dept. His attitude rubbed me the wrong way, but he was very knowledgeable and efficient with all aspects. Overall a very pleasant truck purchase. I would not hesitate to recommend Fort Motors to anyone who asked.

theresa kowlon

I have purchased 2 vehicles through Fort Motors over last four years as well as having all of my service work done there. I have found them to be friendly,efficient and very fair. Well done.

Jody Soychuk

Buying experience was great. Were willing to sit with us and make sure we got exactly what we were looking for.

Al Norman

I like dealing with Fort Motors, I have a 2016 f-350 diesel,.I've had a few warranty issues that were taken care of quickly and efficiently. I purchased the service package when I bought it, I've had some issues with the oil change dept. but any issues I've had have been taken care of immediately by the service manager.Unfortunately the sales dept. dropped the ball on a used vehicle for my wife and I ended up purchasing at a different Ford dealership. With that being said I still think overall Fort Motors is a great place to deal with and will go back when I'm ready to purchase another vehicle. Add,02/17/20, Had my truck in for a couple of warranty issues which were taken care of.The booking was within a week and repairs done the day of the appointment I was quite happy with that.One thing I will say is look very carefully at the service package and what you will put on for KM a year before you opt for it.In some cases its not worth the 1200$ a year for a 6.7 diesel.Plus Im sick of having def all over the side of my truck whenever I get a service,they need to get that figured out.

Terry Stellaard

We had very good service. Everyone there was very polite and courteous

Renate Eicher

(Translated) I'm happy with the sled Yes (Original) Ich bin zufrieden mit dem Schlitten Ja

Dillon Burgess

Horrible service, I went in to get a brake line fixed and was told I would be charged by the hour for the job needless to say I had to wait tell 1pm the next day to get it fixed and I asked if they could try and get me in earlier as I had a 13hr drive ahead of me. After they spent an hour and a half fixing it the service advisory charges me 600$! And said it took them 3hrs plus it was a flat fee not hourly. We watched our truck go in at 1pm and left at 230pm so I don't know where the got 3hrs from... Never go back there again complete rip off

M T

Took you a week to reply to let me know the vehicle was sold with no way to have a conversation back to see if anything else might be of Interest. Someone should learn in your store how to reply to internet leads and then how to follow them up.

Evan Rensch

Had a good experience communicating with salesman David Scott at Fort Motors. I did not purchase a vehicle in the end, but found David to put the client first. He kept in touch without being overly pressuring. If they have a vehicle that interests me in the future, I will not hesitate returning.

isaac van schaik

Good service.

randi andersen

Quick easy and efficient!

Michele Jeffers

The staff at Fort Motors always Make sure that I am satisfied with the work done. I find them to be pleasant to deal with and reliable.

Brandon Martin

Disappointment

Dean Taylor

Very pleased with services and conversation regarding the purchase and information given in regards to my new vehicle. Very informative on new and old features and details of purchase as well as good in store service. Impressive new vehicle design and features on the 2017 F-350 Diesel Powerstroke. Exciting new chapter in my Ford history, Hoping to have as much success as had with my 2012 F350 Diesel Powerstroke.

Verna Block

Wish I had read how terrible the service department was I would have driven anywhere else.

Tiffany Day

Highly recommend buying from Fort Motors! We bought a brand new expedition last year from another ford business and unfortunately there was a lot of issues wrong with the vehicle. Just that vehicle I will add! No other 2018 expeditions have had these issues. I never thought we’d be able to get out of this vehicle, not this soon at least as we had a lot owing toward it. I called to chat with Alan (general manager), and at first we were a little worried as it didn’t look great! Alan worked his magic! Brought In Mark to assist in the purchase showing us some of the options we had. With in a few days we have ourselves a new 2018 f150 xlt! Thank you so much for helping our family! The amount of work you put into this sale paid off! I can’t say enough how thankful we are! You not only helped get us out of a lemon and a huge headache you financially helped our family as well! Buying local pays off! It is not worth the hassle buying out of town as we did that the first time. These guys have been absolutely phenomenal and we love this new ride!! Thank you Alan! Mark! Greg! For making this sale happen. And taking care of us! Also thank you to Derek and Chauntay for having to deal with me over the issues in this last year with the expedition and making sure I was always happy and taken care of! I must add everyone I did come across while dealing with Fort Motors they were friendly! I believe in customer service and this business has great customer service! Thanks for welcoming me into the ford family! Been in the truck a week now and so far no complaints! Any questions I have, they have been more then happy to answer them!

Carleigh Henderson

Kyle Thompson is amazing to work with. He found me the perfect truck! And Martha in financing was so helpful and accommodating to my schedule.

Curtis Thiessen

This was a very pleasant buying experience. They gave me the lowest price right off the bat and the deal was wrapped up quickly. The sales staff, finance staff and management were all top notch.

Giroux Family

Mark Hery was great. He has gone above and beyond for my family and I and we are really thankful. He was able to find my husband the exact vehicle we wanted for the price we were wanting to pay. I also have a new vehicle on order as well, and he was so helpful with that, making sure to show us all the features and keeping us updated about how long it will take. In the meantime he has provided us with a loaner vehicle for times when we need it, because there have been some unexpected delays. Martha in the finance department has been great to deal with as well, she answered all my questions and was really thorough. Greg did the financing for our vehicle on order, and he was awesome to deal with as well. This is a really great group of people.

Troy Lamb

10/10 great people great service

Wayne Dahl

Chris at the front service counter is making life so much easier these days! He’s very quick to help out and makes sure that everything is done right! You should have more service people like Chris on your frontline!

Scott Bruvold

Great service! Quick service! Recommend Fort Motors for anything from oil changes to service to warranty work! Thx everyone at Fort Motors.

Bonnie Ryder

I had great service from the staff changing my oil. They were very thorough in explaining and showing me filters.

Peter Anchikoski

Thank you for the excellent help with the purchase and finance of my new Ford Edge. Everyone at Fort Motors was friendly and made it easier to make this purchase.

Bill Baker

ALL staff, Friendly, accommodating and very easy to deal with

SAM AND LEAH HARTLEY

Great staff and very helpful . have no.complaints

Marlene Johnson

Went out of their way to make my new vehicle purchase a positive experience!

Patty Neuner

I went in for my regular service and was able to look into some financing and warranty programs available. Very productive use of time. Thank you to all who were available to help.

Jon Astleford

They told me they would hold a truck for the day. I made arrangements to look at it in the afternoon. I left work early, and started traveling from out of town. I phoned to make sure they still had the truck, and it turns out they sold it in the morning, and didn't even inform me. Not at all impressed

Rudolf Siebert

Really good I love it

Waqas B

Stay away from this place. Don't trust anything they say.. the owners and sales people will tell you whatever you want to hear to get your money.

Dean Baumeister

Kyle from sales was helpful and professional. I purchased a used Mustang with minor hood damage which was poorly repaired at a body shop in town, but with no questions asked it was agreed that the job would be done again. It's been a long time since I purchased locally but the experience was great so I am sure the next one will be local too. Recent service at Fort Motors was excellent. Into the lube bay, friendly and professional. Service tech came and got me when my truck was done, went over the report, and I was done. Great experience! Even after bumper to bumper warranty expired, they found a small front seal leak still under warranty and had it repaired quickly.

Safetywvs Kirkpatrick

Three trucks later and still problems. 2 2013 (3.5 eco boost and a five litre). 3.5 had 6 manifolds changed the 5 litre ad a new top end at 143000 km and now my 2016 3.5 eco nothing but problems. 24 lug nuts swelled (I had to replace) New thermostats, over heating engine so new rad put in and just recently both manifold were warped with broken rear studs. Picked it up today to have a check enigine light and won’t shift out of 2nd gear until it hits 5800 rpm. What next. Put extended warranty on it because of the problems.

Don G

I had a wonderful buying experience.

Shirley Knowles

Drove to Fort St. John from Dawson Creek to have an oil change done on my maintenance program. There was no line-up and I was on my way home within an hour. Very friendly staff. Well worth the drive.

Dorran Smith

It was a great experience buying my new Ford f-150. The salesman was great Kyle Thompson!! He went above and beyond for me. He made sure I was a very happy customer!! Thank you Dorran Smith d

bob mcgowan

Fast and Efficient !

Pauline Clay

Great service, Knowledgeable staff and very willing to help

Brendan Irvine

laundry list of issues. Caught the service tech smoking in my truck when he was bringing it into the shop at about 100k km. They offered a free detailing on the house but why on earth would you be smoking in my truck? Had the extended warranty maintenance package. Turbo goes at 150k km. Get a new one put in under warranty and get the final maintenance check, thumbs up she's good to go. Truck calves at 165k km and the warranty was good to 160k km. Hands are tied and best they can do is $1500 off the cost of the engine we are told. So we put the new one in for $14.5k. We get the engine installed and then they say the engine fan blew up once the new block was fired up in the shop. One would think that the fan would have blown up before when the truck was overheating. Again thats hearsay and I dont have a leg to stand on. One would think before installing the fan there must have been some serious stress cracks? Again hearsay. Couldn't have been because a guy left a wrench on the rad and it dropped in. k so now we are on the hook for a new rad, wiring harness repair and an engine shroud. So add $3400 onto the bill I'm taking the truck from the shop and going to do an estimate up by Cecil lake. Engine light comes on and it's leaking oil. Take it back. Urea high heat warning was on. Super common problem must have just happened as the engine overheated and blew we are told. On the hook for that as well. Wheel alignment was off 90 degrees and we are told just gotta do a wheel alignment wasn't us. Which was probably the tow truck guy cinching up the winch too much. Then take the truck out on Sunday to a job and it won't go passed 50 km/hr uphill coming out of the coolies towing an empty dump trailer. So I'll be taking it in again this week and continue this abortion. Way too many red flags here in my opinion. A guy shouldnt feel depressed and expect to get taken advantage of going back to the dealership. Feels like no one goes to bat for a guy and the fault always lies on my side of the court.

Karl Weiss

always satisfied, great work, great people and I love my FORD TRUCK

Josh Mutschke

Wonderful people!!! Had a great experience buying my new ford!

Dave Stenton

Great service always friendly

Shawn Doré

Excellent service! Jim was my salesman and he did a great job on getting me what I need and fast. Martha was fantastic as well. Good team, great service!

Greg Kehler

Good place to purchase a car or truck

Kelly Tompkins

Long waits poor service

Linda Schwab

Everyone there was very kind and helpful and informative!

Erik Harvey

Oil Change bay workers are very professional, Def was missed getting topped up returned to let them know their mistake. They owned up to the mistake and reimbursed me with no questions asked.

Brendan Callaghan

I decided to switch to Ford from Dodge, and was welcomed with open arms. I given fair value for my trade in, which I have never received in all my years of owning vehicles, especially from a Dealership. Not only was the finance team and Sales team helpful during the purchasing stage of my new Ford, they were just as helpful after they had my money, which is new to me. I was with Dodge for over 9 years, and had nothing but terrible service at multiple different dealerships. Because of this Dealership, Ford has gained my Loyalty as a Customer. Highly Recommended.

Michael Oetheimer

I had a great experience. Karl in sales was very knowledgeable and helpful. All the people I had interaction with at Fort Motors were very friendly and helpful.

rob benko

I bought my truck at Fort Motors. I had no issues with the purchase and no issues with service/warranty! The service department gets my vehicle in as soon as possible and gives me a courtesy vehicle until the work is complete. I really have nothing bad to say about my experiences with the dealer.

Timber Lee

From Sales to service this dealership strives to make sure their customers are looked after. Buying local and and customer loyalty are evident in the way they take care of their customers.

Daniel Stanway

Good to deal with, they work hard and value your business

Robert Benko

I purchased a 2017 F350 platinum. I am very happy with that process and final purchase price. I would hope that any servicing/ maintance would be just as easily processed. I am very pleased, I can't think about anything bad that happened or worrisome to me.

eh coop

Always had nothing but the best from this service department. I have been dealing there over 20 years

Jesper Amstrup

They look after my truck really well and they do it wit a smile. It is a pleasure to deal wit them Thanks Jesper

Vinny Samarco

I purchased my car at another dealership three hours away, but came to Fort Motors for problems with the headlights. They have been very accommodating, explaining all the issues involved. I really appreciate this dealership for how they have supported me and resolved my issues. This dealership is totally awesome in how they persevered with my car and were able to address the unique problems. Kudos to Chris and the rest who worked with him. Give them 10 stars!

Ryan Tucker

Excellent job done

Curtis Waddy

Good service. Excellent staff.

Peter Beam

Just stopped in to see the "new" digs. I used to work at the old place. Found the staff friendly and it was great to see some faces from back in the day that are still around.

Gloria Muller

Everyone was super nice and fast...

Bruce Kindrat

Very professional and efficient.

Mathew Amendt

Really good service and very simple!! They always make it work for you.

melissa c

What a great experience. Ford here in Fort St John genuinely cares about you and offers a lot of help and support. I took part in the woman's night and learnt a lot about how to care for my vehicle. Changing tires and hooking up a trailer to a hitch. The employees here like their job and you can tell by the way they treat their customers and eachother !! Thanks again to all the Ford staff who made learning about my vehicle so interesting and so much fun! I would recommend all of my friends, family and Coworkers to go to Ford here in Fort st John! Thanks guys!!

Adrian Vallis

Great, amazing people, great service, effortless transactions, always there to help!

haley laboucane

Awesome shop. Great people

Colton Rouble

I had had a previous dealing with fort Motors through the old ownership that had left me with a bad taste in my mouth and had vowed never to return,I took a chance and I am very glad that I did because the new owner and staff are excellent at customer service and took care of all my needs in a timely matter and made sure that they were doing a wonderful job.

K P

Dealt with David at Fort Motors. David helped to find a solid F350 which fit the criteria I needed for a good price. Throughout David was extremely helpful and understanding in his communication and did a great job following up regarding my questions about possible options available. Him and the finance manager Brittany went above and beyond to accommodate some extenuating circumstances on my end. Truck works well and David was a pleasure to deal with. Would recommend Fort Motors and David to anyone looking for a Ford.

Travis Trudeau

I’ll save my breath for a different fight. Can’t and will not recommend this dealership. Not even to an enemy. Absolutely no clue what customer service means. Boycotted. All I can say is Hayley in service and that nice older gentleman in parts are saving your face from complete ignorance. Fort motors should be ashamed.

Shaggy

Awsome dealership, amazing people to deal with, friendly, knowledgable, helpful and best of all NOT PUSHY!!! Ive boughten 3 trucks so far from Fort Motors and will very gladly be back when its time for my 4th!!

Andreas Kronhardt

Good service ???????? Like it

Dan Elaschuk

Recently traded in my Ram 1500 on a new F-350 Dually. It was an awesome experience working with everyone at Fort Ford. They really took the time to hear what I had to say and alleviate any concerns I had immediately. Plus it felt like dealing with a family owned business rather than being just another nameless customer that once they had your money you no longer matter anymore... I'd rate them a 5 out of 5. Great business to deal with.

Brianna Warnock

Kyle Thompson was great to deal with! He was very patient, knowledgeable and made the overall experience pleasant. My new 2017 Ford Escape is perfect for all my needs in a vehicle. Thank you for the awesome service by everyone i came in contact with at Fort Motors!

Katie Mayer

If you didnt buy your vehicle here, you're going to have a hard time dealing with these people. Everyone seems overly grouchy, and arrogant beyond words. Will always go out of my way to NOT take my business to Fort Motors. ????????????????????

Sandra Larson

Excellent service. We bought a really great truck there.

Riley Palmer

Service is alright

carol pope

Our experience with Fort Motors in Fort ST. John was excellent from the top down . the best experience ever when purchasing a new vehicle.

Conda Kalb

We had to have our vehicle serviced due to a recall. I called and booked the appointment. It went smoothly and I received a text reminder the day before. It was very clear so when I went in the next morning I was taken right in, was given a ride home and the car was done by mid afternoon. The whole experience was very seamless and satisfactory. Thank you Fort Motors.

Lorenne Hamre

I was very pleased with the helpful hardworking service from our sales person Mark and the others involved in helping us to locate and attain the vehicle we hoped for.