We have the reviews of real people like you who purchase the products and services of Fort City Chrysler Sales Ltd. (Car Concessionaire) near Fort Saint John (Canada).
To this day this business gets a score of 4.2 stars out of 5 and that score is based on 127 reviews.
As you can see its rating is high, and it is founded on a very large number of opinions, so we can say that the assessment is very accurate. If people have bothered to leave their score when they are happy with the business, it works.
You know that we do not usually stop to put reviews when these are correct and we usually do it only if we have had a problem or incidence...
This Car Concessionaire is classified in the category of Car dealer.
Waited 2 hours for an oil change that I made an appointment for. Someone was raging at service about the bad service
Does not take fleet cards for servicing. First it was three days for parts Now its a week for parts...I would suggest sitting in service at 8am. Listen to all the issues. Then decide if they are worth the bother
Friendly staff and a warm welcoming environment.
Very happy with my experiences here! Started off with Rhonda right before she went on holidays and I was then transferred to Ryan (it was a seamless transition) and he did a nice job making sure I got the right deal for me and he also treated me great! Would deal with them again, no questions asked.
The Sales and Parts departments are awesome. They are friendly and more than happy to help you out the best they can. :-)
All the sales representatives and all employees are all friendly specially angelo galves. I would recommend him if you want to get a very good deal and he will help you as long he can do just to have you dream car.. P.s. bring some dumplings for him he loves it so much.
Bought a new pickup truck here and had a great experience. I shopped around, and met with Mike Kirkpatrick and dealt with him and Chris his GM, both were super nice with me, my wife and kids. I got a great deal and definitely made me feel like I worked there with how happy I left.
Just purchased my second vehicle from Fort City, everything went smoothly and Ryan was a great help with getting me into the vehicle I wanted.
Great deals
Nothing but good to say about Fort City Chrysler. I live in Dawson and when I had problems with my jeep covered by warranty, the dealership in Dawson "in a way" denied/refused to fix it. Literally one phone call to Fort City Chrysler and they booked me in, ordered the parts and fixed my problem. The service i got was night and day in comparison. Even shown in the invoice i got from both dealership. Thanks Fort City Chrysler????
Everyone at the dealership was fantastic! Super accommodating and informative! They were amazing with my daughter & keeping her content with balloons :) Highly recommend Ryan as your salesman! He answered all my questions (and I had a million) Thanks again! We will be back for our next vehicle for sure!!
Sean was the best salesman I've ever had. Service was good. They helped me out with my trade in and followed up after as well. It's the 3rd new vehicle I've purchased and by far the best service.
Awesome sales team, excellent service. 5 star for sure. Everyone went out of the way to make it the best experience ever. Dodge has won our trust. Return customer here for sure
Laney Myles was wonderful in helping me buy my used 2018 Jeep Cherokee. She even took me to the after hours drive thru insurance so that I could take my Jeep/SUV home that evening. I needed a reasonably priced 4x4 for the winter and I absolutely love driving it.
Great place with lots of friendly staff
Bought my Brand New Dodge Ram Rebel. Mike really helped me out in picking out my new Truck. Taking me on test drives for a month before I finally settled on the right vehicle. It's been a little over a month with my truck and they're still ensuring I everything is satisfactory!
Tammi made the purchase of our new Chrysler Grand Caravan efficient and fare. She was also very accomodating to my work schedule during the purchase.
Always stop in here when in town. Great people, great staff. Amazing selection of vehicles. Will match any apples to apples deal. Have bought many a vehicle from here and always will!!!
Very helpful and genuine felt very trustworthy dealing with Ryan
First of all I made the mistake of going to Gm in town, I wanted to trade My 2010 Malibu in for a truck and GM Offered me a 2017 with 160,000kms and 2 accidents for 27,000 which is 8000$ more than the blue book value. They also wanted a huge down PAYMENT. THE TRUCK would of been worth nothing in 1 year. Anyways I went to dodge after I did my research on the truck and in 2 days with the bad credit I have I was approved for the perfect truck for me and HOLY THEY WENT ABOVE AND BEYOND. I NEVER EVER EXPERIENCED SO MUCH HONESTY. Ty and Chris only wanted wat was best for me not for their sales and to me that's the best thing you can get from any dealership. I will never be shopping anywhere else due to this experience they have gone way to above and beyond to even wanna think to change. Guys thank you so much!! 5/5 and I recommend DODGE IN FSJ TO EVERYONE. BEST EXPERIENCE EVER.
Very happy with vehicle 3 months in. Very minor issue fixed day after purchase.
Laney Myles... Enough said. Don't go anywhere else. Best vehicle experience I've ever had - easily. If you need a new ride, talk to Laney!
My jeep is less than 2 years old and it's been in the shop there more times than I'm proud of. The most recent of which, I was told the parts would be here next day, so I left my jeep there with them. It wasn't until AFTER I called THEM, that I'm told the parts are not here, and that it may be another 2 weekdays before the parts are in. I'm in sales and it literally costs me money every hour I am not able to meet with my clients. When I ask if there is a loaner, I'm told no, unless I want to pay a daily rate for it. This is quite literally the only time I've ever been told by a dealership here in town "no, no loaner, unless you want to pay a daily rate for it". That all said, my experience buying from there was seamless, and Mike was fantastic. Unfortunately, he's moved on, so I won't be returning for future vehicle purchases.
Great staff, pleasant and listen to your needs!
Tammy Miller and the rest of the team at Fort City are professional and respectful. The service I received was top level and I left with the exact type of vehicle I wanted and at the budget I needed. If that wasn't great enough the did all in a matter of hours because I had time constraints. Great service, great team, great products. Thanks
Traveling through, and I had a good Service appointment, Friendly and fairly quick. They also advised me of work needed that was missed by my selling dealer in Calgary.
I dealt with Ryan and he was amazing to deal with! He got me an amazing deal on a 2019 Jeep Wrangler Unlimited Sport. He even drove it 4 hours north so I could enjoy it sooner!! I highly recommend heading to Fort City to purchase your next vehicle! Everyone is so friendly and helpful there.
Great online shopping experience!
Very helpful. Staff amazing
Mike had a excellent knowledge of inventory and was willing get you a great deal on a new vehicle.
In the making of a deal. My last visit was great so hoping this is as great as the last n drive away in a new vehicle fingers crossed
Ryan is awesome! He hooked me up with an amazing deal & an amazing Jeep. Very knowledgeable with all of the products on the lot. Go see Ryan for a great experience!!!
DO NOT GO HERE! Do not buy a car from here, unless it's a make other than Chrysler, Dodge, Jeep so that you can be serviced elsewhere. The service department is completely incompetent, and you will leave with additional mechanical issues. If it weren't for being under warranty, I'd assume they were trying to scam me for money by creating more woek for themselves. Whole dealership is a joke. They don't care about their customers in the slightest.
Yeah I get my oil changes there they are hood and fast and polite
Poor customer service, unless refering a customer to go to the next dodge dealer for quicker service is a plus.
Friendly sales staff and excellent customer service.
Great service
I had an excellent experience purchasing my vehicle. Tammi was very friendly, helpful and knowledgeable
I can honestly say this place has seemed to turn right around. The sales staff was great I went in there expecting to be jerked around and that they would try to talk me into buying a vehicle I didn't want. They heard what I had to say and worked hard to get me a deal that worked for me. I can't say enough good things about Chris and Ryan even after I walked in there being stand offish and tbh I was a little rude they remained professional and seemed to actually care about what I wanted. Love my new truck and I will definitely be back the next time I purchase one.
Ryan Clarke has outdone himself. Him and Sherry helped get me a wicked deal and a brand new pick up and I couldn't be happier. Thank you so much Ryan Sherry and the team at Fort City Chrysler. Great service all around.
January 4th Ryan Clark helped me find my first new vehicle! Ryan and I started contacting each other the weekend before I got my 2019 Jeep Cherokee Sport, when I sent a general email to the dealership inquiring about vehicles. He got back to me within minutes and then we ended up on a phone conversation. Very very convenient to talk to considering at the time I was two provinces away! I could not have asked for a better experience. I got exactly what I wanted with even more. And I didn't think that I was going to be able to get a new vehicle with my price point; but their team worked their magic to make it work for me. They even washed the SUV, filled up the tank, and threw in some extra toys! Ryan also made sure that I new how to run the vehicle during the test drive and walked me through all the features before I left the dealership. I would highly recommend this dealership to anyone and definitely go to Ryan who was really easy to talk to and did not pressure me at any point. It was like talking to a friend!
Sean is an amazing salesman. He found us what we needed within our budget and made the entire process flawless... Thank you Sean.... shout out to Reece as well for his knowledgable answers to all our questions and the most painless paperwork ever.. this company is A++
When my new truck was tragically burnt down Ryan at fort city made it has goal to find me a beautiful truck as soon as possible. Ryan helped me deal with everything along the way and was a huge help to me. I 100% recommend fort city and Ryan for your next vehicle purchase.
Service department offered no help as we were traveling and had an issue with our Dodge Ram diesel. Said it would be a week before they could even look at it! Found an independent shop in town that made the repairs.
Nothing but the best service everytime !!
I'd give it five but they just don't have enough selection nice workers
Purchased two half ton trucks in October, had no issues with the sales woman we felt with. Came in to trade in the truck for a jeep, and the salesman we dealt with was pushy, kept trying to offer a different model that was the opposite of what we wanted and about 20 grand more than what we were looking for. Ended up going to Grand Prarie chrysler and they went above and beyond to help us. The FCC salesman contacted me and I informed him that we went to GP Chrysler instead. Instead of asking us to leave a review like a professional, he insisted that I told him why we didnt buy from him, and when I didnt want to give an answer, he pushed for one- which I think is unprofessional. A source told me that the sales manager has asked the sales people to push the customers like this. That is not how to get and keep customers.
Fort City Chrysler is amazing. Always there to help. I call them my family, because each and everyone of them are super sweet. I love them all. Thank you Dodge staff, for your warm help when I had my accident and being there for me.You guys are the best
Great experience throughout, minor bump well resolved, met good people in all departments. Laney was 110% through sale and after with service. Thank's, keep up the good work!!!!
I worked for Fort City Chrysler for just over a year and three months. I've never been surrounded by such a supportive and loving group. It was the best job I've ever had. I highly recommend it to others. They truly care for the customers.
Chris and Courtney were absolutely unbelievably awesome! They got my partner and I in brand new vehicles and worked around our pricing and picky taste. They treated us like family and we can't wait to be life long customers with them. Highly recommend this dealership! Best in town!
Very pleasant to deal with. No pressure. Laney and the rest of the staff were very accommodating! Thank you very much!! Jeff Bodner
Traded in my new car for a new truck. Listed what truck i needed and they found the perfect match. They made it work completely in my buget and with some perks included. Amazing kind people! Amazing service!
Started looking into purchasing a new vehicle for my current car was about to die. Ty from Fort City Chrysler was amazing. Ty and Chris went over and above to get me into a vehicle. Assisting me in dealing with my terrible work schedule, meeting after hours and even going as far as bringing a test drive vehicle to my house. Going forward for any new vehicle purchase I will be going to Ty and the staff at Fort City Chrysler each time.
Went into this location today. I spoke to Jacob Pollock a new salesman at Fort City Chrysler. He was upfront, honest, and personable. He did not try to up sell anything he was willing to help me with whatever i was after. I had a excellent experience with him and would go back to deal with Jacob in the future. Gives me hope for sales people after all.
Have been trying to purchase a Jeep here for a year. Have had nothing but headaches. Wanted a vehicle brought in if possible but wouldn’t do it because they wouldn’t make money off of me. They did not care about my needs or wants , Just what would make them money. I went to Kelowna and got the help I needed. Will forever take my business elsewhere. Thanks Kelowna for listening and putting me in exactly what I wanted!!
Very professional very friendly
I recently traded in my 2015 and upgraded to a 2019. Ryan @ the Fort St John dealership was awesome to deal with and got me a pretty good deal.
These guys are seriously great! Spent 5 hours with me and my girlfriend trying to find a vehicle for us that works for our picky tastes and really went above and beyond finding a payment that works for us. 100% recommend
never again .....brand new van at least 3 pieces have fallen off that ive found .....the way i was treated by the office staff was terrible when i brought up the fact i was delivered a bare bones vehicle when it was made clear its not what we discussed
Chris is outstanding to deal with
Not much for covid safety, sick people at work and not wearing a mask or improperly wearing one. Very expensive vehicle repairs
Awful, charged wayyy to much than originally said it was going to be to get my vehicle fixed. Not happy at all.
I had the most amazing sales experience dealing with Fort City Chrysler while buying my truck this week! Sean Mulholland is hands down the best sales associate to deal with, I can see why after dealing with him he has earned his top salesman position! He’s a straight shooter, no bs and gets right to the point and makes sure you get into the vehicle that you want but also ensures it’s within your price range but most of all he’s not pushy, he’s patient and understanding that it is a big purchase and encourages you to take your time and think it over. I had my doubts at first and considered going out of town but with how well they worked for me and got me a great deal I’m glad I didn’t! Between Sean and Chris I am very impressed and will be back for my next purchase down the road!
Best place in Fort St John to buy a car! Great deals and family like atmosphere.
Starting to deal and speak with representatives.they are a group there that remember faces and the names to go with them.
Love my new vehicle, wonderful customer service! They definitely go over and above. Go see Ryan he’ll hook you up with a vehicle to suit your needs.
I met Laney Myles nearly a year ago when I started looking for a new to me Dodge Grand Caravan. I gave her my wish list and my budget. They didn't have anything in stock that matched both at that time but she kept me in mind and called me when she found something that even came close. After a lot of shopping we realized that my dream van was a little harder to find than we first imagined. My husband wound up purchasing one from the lower mainland in January that would work for him. It did not have all the features I wanted though and to be honest it didn't have all the features that dealership said it had. Laney would still call and say "I know you bought but I just got this one in" but it still wasn't a fit for me. In April she called and told me she found one that ticked all my boxes! She even drove it an hour to bring it to me so I could see it. So now we're a 2 Grande Caravan family and both happy! Thank you Laney Myles! You and Fort City Chrysler are number 1 in my books!
I emailed fort city Chrysler two months ago, and within minutes ryan emailed me back. I originally wanted to trade my 2000 grand Cherokee for another jeep. I explained that this is my first time doing this and was very nervous and scared. He asked me how long I've been at my current job. At the time it was under a month. He said "Quinton, I got you covered. Let us revisit this and meet in two months". I then went on with life and assumed he would just forget about me because I also disclosed my credit score to him. Last week we met, and I was shocked he would remember me!! He could so tell I was scared and nervous. Both Ryan and Sherry were with me every step of the way. I went in yesterday to get the good news that I was approved for a 2014 Jeep Compass!! I then had my old jeep for sale which covered my down payment with money still left over. Ryan is amazing! I seen great reviews about him and Sherry and prayed I would get them. We took the jeep for a test drive and he went over the whole works of the jeep. He first had it inspected to ensure it had everything in working order and in good condition. Thank you Ryan Clarke, Sherry and Chrysler team of Fort St John! You guys are all wonderful and amazing!! I can now slowly rebuild my credit and get my life back together. Thank you, thank you and thank you!!!! The jeep is super amazing by the way!!!!????????????????
Terrible. Save your money and go elsewhere. While bringing my vehicle in to get an out of province inspect. done, they did all of the recalls on the software and now my cruise control no longer works. In addition they "fixed" a leaky transfer case seal, but I had to bring it back 1 month later to be fixed again. And they charged me full price. I honestly don't want to bring my vehicle back here ever again. I'll drive to Dawson or GP or PG rather than go here.
Worst service ever. I took it in for a recall and had to pay out of pocket to fix what they messed up. The service manager couldn't even give me the courtesy of looking away from his computer and giving me eye contact. Would advise anyone to take their business elsewhere.
I have a Chrysler Aspen Hybrid and they are very knowedgable and helpful in parts and Service. The sales team makes the buying process a breeze.
Good communication with sales and the service is friendly. I went away from them years ago due to unorganized service. They have changed for the better.
Sean Mulholland did an exceptional job finding me a used truck and was upfront and honest about everything. Definitely recommend him to anyone looking for a vehicle.
Fixed my car have no problems. Very good dealership.
Barbra is the best over there. Beautiful lady from inside out
I had such a wonderful buying experience here yesterday with salesmen Angelo and the entire team. I called to inquire about a Jeep Grand Cherokee Unlimited in the morning, and by mid afternoon it was mine. The process was extremely easy, and they were sure to work out a deal that was best suited for me. Highly recommended. Give Angelo a call!
Ryan, Angelo and the team here are great and easy to deal with. They definitely make what can be a stressful experience fun and exciting. Got a few vehicles here now and have had 5/5 each time.
They treat me with respect everytime I walk in. Polite and fast service at the parts counter and the service desk. Good people.
Thank you so much to Ty Lee and the rest of the amazing crew at Fort City for getting my family and I into a beautiful 2020 Dodge Durango. Highly recommend! We did not feel pressured and left the dealership feeling completely taken care of. Thank you thank you!
Laney not only sold us a beautiful used 2015 Jeep Cherokee Limited this past June but she found our dream car with everything we wanted on our wish list. A brand new 2021 Blue Dodge Durango RT. We couldn't be happier with Laney's 5 star customer service. She made us feel like we are part of the Fort City Chrysler family. All the staff that we met were professional, approachable and genuinely very friendly. You are in good hands with Laney.
best sales and services teams ever they go over and above to make their customers happy to be walking out with their new toy.????????????????????????
Fast promt service!
Average
Appreciated the service and Ryan in Sales. I’m lovin the new Ram ????????
Bought my 4th truck here decent service.
I called to have my 2016 jeep looked at for heater not working properly. On January 14 .I get and appointments day for feb14 .i don't call that good service.
Good place to shop for a new or used vehicle
Absolute worst service I have ever experienced in over 40 years of being a loyal dodge owner. The higher prices I was expecting but gong show in the service department has left me totally frustrated and wishing I had read the reviews before booking the appointment.
I drove from Sherwood Park Alberta to Fort City Chrysler to buy my new car purely because the customer service was so amazing. Chris, Sean, and Sherry are top notch sales people that honestly care about their customers. I would recommend them to anybody looking for a new or used car. A bunch of amazing, caring people that really do make you feel like a friend. I really can't say enough about them. Love my new car. Thanks To you all!!
Ryan is awesome to help us to purchase the beautiful truck, 2019 Ram 1500 Sport Crew Cab 4X4!! All of the staff are great and friendly too! If you need a new vehicle, go to Ryan!!! ❤️ Ryan and staff at Fort City Chrysler!
We spent almost a week with Ryan C and he was so patient with us and really went above and beyond to make everything work out exactly how we wanted. By far the best salesman of any kind that I have dealt with and would highly recommend him to even my own mother! Such an amazing experience and we walked away with a fantastic truck that’s perfect for what we need! But on top of the excellent experience Ryan gave us, the rest of the dealership was so friendly and helpful. They made it seem like the kind of place you could even just go and sit for a cup of coffee and good conversation, felt no pressure to buy anything.
Thanks to all the great staff for working hard to find me the Jeep I was looking for at a good price. Unbelievable how time efficient there sales staff are. They know their products and will work with you to find the ride you want with the financing you need. I highly recommend Cortney high energy go get'er done attitude to make $#!+ happen.
Took 55 min to do a simple tire rotation 2 mechanics walked around swinging there arms while the one doing the rotation walked around like he was lost half the time. Second time coming here and been extremely disappointed. First time the took the break caliper off and when re installed it only finger tightened the bolts which then caused the caliper to come off on the bottom and destroy the rim. Luckally I was going slow when it came off.
I have dealt with Ty at Fort City for years and always have an amazing experience both from sales and service. The entire team at Fort City are a pleasure to deal with. Shopping local for by vehicle needs makes me feel good about my choice when i see how much they benefit the community.
I traded up from my 2015 v8 to 2018 v6, got 3 and 5 year warranty with my services for the first 3 years covered! Along with way more bells and whistles. My payments did go up by 30 dollars but it was worth it with all factors included! I have never had to worry about paying for repairs. On that note I've never had a problem with their service department and any work that needed to be done was put under warranty. It's easier then you think! Go see Mike at dodge dealer ship and explore your options. The staff is also very friendly and heard and met all my needs to justify the trade.
We went in to trade in our car for a van, as we are a growing family. Ryan was our salesman, he was awesome. Got us a great deal!
The service department at Fort City Chrysler is phenomenal. I needed brakes for my 2015 Journey. The brakes were replaced in a timely manner and the staff was friendly yet professional. I was also quoted an estimate before any work was done. That is always appreciated. Great job everyone!!!
They were great today ????????????
Never buy a dodge here as you will never be able to get any warranty work done within 3-4 weeks. What good is warranty if you cant get in to get it fixed.
Awesome people and service is great even better because the service manager is back only two weeks a month but he is the best thing going for fort city
Ryan, Chris and Sherry are awesome to deal with. Smooth transition, barely spent any time at the dealership at all. They worked around my crazy schedule to get my deal done! Service was above and beyond!
Always take my Vehicles there for maintenance
Long time customer. Always been good service and good people to deal with. Went quite above and beyond to help me get my dream truck with my last purchase. 10/10
We dealt with Ryan Clarke he was super helpful with amazing customer service. Got us in the truck we wanted. I highly recommend seeing him if your in the market for a New vehicle.
Best service bin there starting 2005 until now and future .never one problem with sales or service.its like family.
Laney is the best, she was able to answer all my questions and find me the exact vehicle I was looking for. The whole team that backed her up was efficient and quick in making everything work in my advantage. I have already recommended Laney and Fort City Chrysler to friends and MY WIFE…. for their next vehicle needs!! Great work Laney see you again in the future!
Worst experience with this company!! I DO NOT recommend them. Go to Dawson Creek if you want to deal with Dodge.
Great service, Courtney in sales is pretty awesome. I’d highly recommend Fort City. Will continue to buy from them.
Truly a great experience, Ryan Clarke was patient and kind absolutely no pressure and helped so much to get the purchase underway. I absolutely love my new Jeep
Had Ryan Clarke helping me with my truck, had a pretty easy go of it and it was a good experience. Would recommend.
I have now purchased my 3rd vehicle From Fort City Chrysler, and the sales department has always been friendly and fair to deal with. They also always make sure I get into service in a timely manner and get me a loaner if I need. I guess it pays to shop local.
I dealt with Ryan he was so wonderful as well and Chris and the finance department, I am so happy with my purchase and the service provided ♥️ Thanks so much!!
If you post something on your personal Facebook account about them in a negative way. The manager will send one of their salesman to your place of employment and demand your boss to tell you to delete your facebook post. Just goes to show the type of person the manager who has been "working there for 20 years" runs her business.
I just financed a 2021 Ram and couldn’t of had a better experience. Ryan Clarke was the car sales representative; and was very professional, he also made it very easy as well as a lot less stressful. Couldn’t of had a better experience!:)
Working with Laney and the team at Fort City made for a truly fun buying experience. Would definitely go back for any business in the future or recommend to a friend!
Sean Mulholland is a great salesman. It was a pleasure dealing with him when I bought my Jeep Cherokee. Really nice of him to follow up to make sure I was happy with the purchase afterwards also.
Sean is a friendly and helpful salesman! Highly recommend.
Sean was an awesome sales man. I would def use him again.
Booked my oil change appointment for 8 am. So -17 I round up the wife and kids, warm up the vehicles and drive down there. Apparently no appointment was booked I just magically chose to get up at 7 and take my vehicle there. Place is worse then Walmart.
Thank you Ty for helping me find the best vehicle for me ????????