Reviews of Patterson Chrysler (Car Concessionaire)

Alicia Kaspary

The best dealership I visited, excellent customer service ⭐⭐⭐⭐⭐

ron trulycanadian

Probably one of the worst dealerships I have ever called. Forget the main number...nobody answers. Finally reached the parts counter and ended up with a belligerent fool who did not have any knowledge of the vehicle I was searching simple parts for. I will drive the extra miles to avoid this silly place.

David Vanderkooi

Just a great dealership all around .

Ashley Rossi

Very disappointed with the level of salesmanship we received from this dealership. The salesman seemed like a great and relatable guy & months after purchasing our vehicle we are now figuring out that we were lied to in a variety of ways in order to make a sale. Have tried to reach out, only to be ignored. Purchased a previous vehicle from Chrysler (St Catharines) and wanted to stay with the company - but figured we would go local this time. After this transaction we would rather make the trip to St. Catharines!

peter zelko

Highly recommended small town dealership who take customer service to the highest level. Jacen is an absolute Dodge superstar, with superior product knowledge and always available to make deals to satisfy his customers. We bought a Dodge Caravan in 2020 and when our hitch from an older model didn't fit, Jacen and the crew made arrangement to fix us up with a new one. 10 month later I went back and bought a Dodge Ram1500, and I am sure I will be back in a few years to upgrade both cars once again. Thank you

Bob Hanna

Had to service my 2016 Ram and they went above and beyond to help out of a difficult situation. David was excellent to deal with. Thanks!

Leonardo Cortes

Bought my Jeep there and it's also my current go to place for my RAM as well. Trustworthy folks.

Robert Monette

Great place to buy your truck.

Charlie and Barb Duhamel

Great service

Bonnie Schinkel

Great deals

Ken Haughton

I sat down with a nice guy named Jacen. And all throughout our talk he was very sincere about trying to right too many wrongs done to me with one of those" we approve all" companies. I would recommend PATTERSON ON GARRISON RD IN FORT ERIE TO A SIXTEEN YEAR OLD PURCHASING HIS/HER FIRST VEHICLE AS WELL AS AN 96 YEAR OLD THAT NEDS SERVICE TO THEIR VEHICLE. WHAT ELSE CAN I SAY???

Fred Novack

Service is always exemplary. Customer service is number one at this dealership

Brian Fullarton

Only dealt with this place a couple of times, not really impressed. Seems to me a place that Sells so many automobiles in a small town would be more interested in service to the public, and not just a quick buck. Anything I ever asked about had to be special ordered, and forget about getting quick service for your car. I had more luck with dealers in Niagara Falls or St Catharines. Example; I received a recall notice for my Dodge, and couldn't get service at all, plenty of excuses but nothing more. Called out of town, and had what I needed in a few days. Lesson learned. Will only use this place as a last resort.

Lori Peters

Jacen is really great! Definitely looks out for the best interest of his clients.

AL

A great long time family owned dealership without the pushy stressfulness of the big guys. Jacen was a fantastic salesman, which knew all the details of what he's selling which isn't as common as you would think nowadays. No BS and great service. The owner Burke will always make sure you leave happy and taken care of. Thank you!

Neighborhood Studios

Always a pleasure doing business at Patterson. My husband and I have been buying vehicles and bringing them here for service for many years. Friendly workers and very knowledgeable. All around... Great experiences!

Alan Walter

Have purchased 4 Ram trucks from Jaysen and always happy with the way both him and the owner as well as the office and service staff take care of my needs. Save yourself a headache and shop locally.

RJ Orr

Got my dream truck here. People are very nice. And way better personal feelings than the bigger fancier dealerships that really don't care who you are. They will remember you once you've been there...

Chris Gaymer

Great little dealership in Fort erie amazing prices the sales man was great did not pressure would recommend anybody go there They will treat you like family

bill marr

Fantastic! Small home town dealership, with excellent customer service! Jacin the sales manager is above and beyond anyone I have ever dealt with when buying a new car. Burke the owner is great. Not a bad thing I can say about this team!

Mikele R

Very Professional!

Claude Hare

Great service!! Will tell everyone to go there.

Dale Biko

What you have here is a dealership that will listen to what you are looking for and go over all of your options. Whether it be new or used they have a great selection of vehicles. We have purchased 5 vehicles from them since 2001 and will continue to deal with them in the future.

Jim Morris

Great small town dealer. Have purchased 2 Jeeps. Jacen is a fair salesperson. And Dave in service is absolutely amazing.

Brett Parry

Pleasure to deal with. Friendly, helpful

James Eagles

I love the excellent service at Patterson Chrysler in Fort Erie

Roy Wintemute

Best place to buy or trade in truck

Smitty

Good

Brian Warner

Highly recommend! Great to deal with and worked with me in my situation to make sure I got the truck I wanted.

donna barrick

I purchased a car from Jacen. This buying experience was seamless. Jacen was easy to deal with and very knowledgable. The owner, Berk, was professional and engaging. I would definitely recommended Patterson Chrysler to anyone looking for a stress free buying experience.

Thomas Karanfilis

Our family has had dealings with Patterson for over 15 years. You will not find a better dealer that treats you like their own family member with honesty and integrity anywhere. Excellent service department. Try them and see for yourself. I have a Jeep dealer two minutes from my home but I gladly drive the 30 minutes to get work done at Patterson.

Dianne Holland

I have been dealing here for my last 3 jeeps. Very good people to deal with. They go out of there way to help you.

William Woodruff

Oil changed and good to go great service

Tom Banks

Great place to go to buy a new vehicle. Jacen was fantastic to deal with and the rest of the staff is very friendly and helpful. Just be prepared to talk, small town dealership, small town values and relationship. Definitely the way to go.

Shane Clarkson

A shout out to Jacen abd Burke at Patterson Chrysler ..a great buying experience .. This is a dealer that deals ..they did not stand behind the supposed truck shortage and micro chip shortage ..they worked with me and gave me the best deal I could find in southern Ontario by far!