Reviews of Krown Fort Erie (Car Concessionaire)

Rodito Diaz Buan

Excellent service

Christopher M

They do a very good job. Service is courteous and prompt. Will definitely return to have the cars rust-proofed.

Doug Gullett

Had my truck done and my girlfriends grandmothers car this week and have been going to Fort Erie Krown for the past 3 years. Never had an issue with service or the quality of work, also know a few people who come from Welland and Niagara falls instead of going to their local Krown because of the job they do.

Susan Marley

Do a great job on your car and very polite

Sharon Lagace

It is the best Krown service in the Niagara peninsula, I would recommend them 100% 5 stars its worth the ride to get an excellent job

Karen Gorchinsky

Thanks Bill!

Zee Coles

Thank you for a very pleasant and professional experience, Fort Erie Krown!

Beate Volzke

Very good service

Grant M. Winterton

Been going there for years. Excellent friendly service.

Ken Huneault

Great service

Scott Duchart

Great product. Awesome service and staff

mike kelly

Thank you to Bill and Scot. No issues with the undercoating and that troublesome sensor above the fuel tank. Great job guys, see you next year.

Ryan Robert

Had an 8am appointment on July 31st for my spouse's car, unfortunately we were 11 minutes late during our commute from St. Catherines to Fort Erie Krown Rust Control due to unforeseen circumstances and pulled in at 8:11am. Upon arrival my spouse went inside to check in and apologize to the gentleman working behind the counter for running a few minutes late. He refused to let her explain and simply stated "No sorry I gave it away at 8:05am because you were not here". He was very rude in his tone and demeanor with her. I understand they are running a business and need to make money, but I was shocked to hear this when she walked back out of the door extremely upset. To make matters worse when we drove away I pulled around the backside of the shop and noticed the bay where they spray and treat vehicles was empty. I understand it MIGHT take an hour to spray a truck but this little car takes no longer then 40 mins MAX to treat/spray so it would not impede on their 9am appointment. If the man behind the counter would have acted in a professional manner then he would have found out that we were running a few minutes behind due to the fact that my spouse is a type 1 diabetic and we had to treat a hypoglycemic episode this morning (treat a low blood sugar). Overall we are extremely unimpressed with the lack of professionalism from this establishment. We will not be recommending Fort Erie Krown in the future. **UPDATE TO OWNER** If you take the time to look back through your book (the paper copy sitting at your front desk which I personally watched the older gentlemen who was extremely rude to my wife that works at your service counter schedule us in at my previous visit when I brought my truck in earlier this summer) and look back to the date and time which I previously mentioned earlier in the review you would have noticed at this exact time and date you would either have an appointment booked for either Ryan or Emily, for a 2013 Malibu.... THIS was the appointment I'm referring to in this review at the Krown service center on garrison road in Fort Erie. (Yes my last name in my google reviews is spelt differently) If your service advisor did not wish to listen to us regarding our concerns for cancelling our appointment for being a few minutes late due to my spouse having a hypoglycemic episode (low blood sugar which could have put her into the hospital if it was not treated right way) at that time and date, then why would he (I would assume he is the one who answers the calls at the service desk) care or want to listen to our concerns now? Cheers.

John M

Professional and courteous

Nikki Foy

Awesome service and staff, this is the only place I would recommend to get your vehicle rust-proofed. Always very pleasant and courteous.

Tash Tsagouris

This is the only place I get my under coating done. These guys know their stuff. They are friendly, fast and they get the job done.

big rik

excellent customer service