Reviews of Woodbine Toyota (Car Concessionaire)

Janpal Singh

I have just booked a car. service is good.

Mohamed Sheik Ibrahim

Good place to buy cars. Good deals.

Rocky Singh

This was the families first time buying a brand new car and knowing that it was not second hand in any way made it all more worth it. Christina kim the representative that helped us was very informative and had a lot of knowledge which helped us come up with the best decision possible for us. Even after a year the car is still running flawlessly and the family does not regret our decision at all.

Saad Subbooh

We are thankful to Woodbine Toyota for their service to get us new car. Dinesh was fantastic and made the whole process smooth. I will recommend him to any one looking for a car on lease.

Jim Bradbury

This is one of the greatest dealerships that I've ever been!!! Honest and helpful staff in the dealership and within the garage! They even have a co-op program with local schools... And the kids working there are very professional and efficient and courteous, that it made me proud to go to this dealership!!! Awesome place to get an amazing car!!!

Victoria Talbot

I had the pleasure of working with Christina Kim on buying our amazing Highlander. Christina listened to what we needed and went above and beyond to make sure we had a safe SUV for our children. Thank you so much for all the work you and your team put into helping us. Victoria D'Elia

Kevin Jung

Worst service ever, but I didn't want to mention anything about the horrible service at the beginning. I found my dashcam cable disconnected today, and checked it's last record and realized the last video recording was that day. During the service they disconnected my dashcam and didn't put it back. What are they trying to hide? I got service for less than 1 hour and they charged me over $300 for labour. When I got home, I found that my glove box cannot close. They changed the cabin filter but didn't close the cap properly. All service was terrible. I will never be using this place again because I can no longer trust them. Real bad experience. Horrible.

Goran Trpevski

Me, my father and a family friend recently bought vehicles from this location and I must say that it was very good experience. We we dealing with Murray Brown and he definitely made the experience pleasant and stress-free. He gave us great price and was upfront about everything that we asked about. I will definitely come back to him when I decide to purchase another vehicle.

JUNGHEE PARK

I recently purchased a 2018 Toyota RAV4 at Woodbine Toyota. The dealer Christina Kim was great and very friendly. She was wonderful help and made our decision to stay with the Toyota an easy one. Thank you so much helping me set up my new car and for calling to see how things are going. She is the best.

Deepak Sharma

Very very Good experience. I had a lot of questions but Mr. Sabharwal answered all of them very well and i am taking Highlander. Fully satisfied. I am now going to recommend to all of my cousins and friends. Thanks Toyota for making my family happy.

Murtuza Bootwala

Amazing service, very cooperative and supportive, happy to help. I was a bit skeptical but the staff made me feel comfortable. This is another day for service, staff is really really helpful, cooperative, love their smiling faces. This is my 3rd review, again 5 more ✨✨✨✨✨ Amazing @Naf and staff did something which amazed and touched my heart. Gave a prompt service. Really really happy to have a wonderful service ❤️❤️❤️. thanks for being so humble, polite, and supportive. God bless you all ????????????

Sachin Wilfred Leumas

My wife and I got our first car from here and the experience was good. However, it was our revisit to this location that added to our over all experience. My wife got her first stick shift from here and unexpectedly we received a call 2 years later offering an upgrade, Quite naturally we figured it was nothing more than an attempt for another sale. Curious to find out we visited the location. We quickly realized the offer and easily weighed the pros and cons with the help of the sales manager and were also able to make a decision quickly. What I personally like about this place is that the sales managers are not pushy and will work with you on making a decision. We highly recommend this place

Yevgeniy Ivanov

Worst customer service! I spend my time FOR NOTHING! I had appointment at 11AM which I did more than 7 days before that day! I came on time, woman on the customer desk told me I need to wait 1.5 hour. After 55 minutes my car still was on the waiting area and when I asked her when my car will be ready, she told me: we have 2 more cars before ur. This situation is normal in that dealership. It is not first time! I took my car back and I will never back! If they didnt change their appointment system! If I have appointment I dont want to wait more than 2 hours to change oil!

Life_on_Trance

Good place to get good deal. For me specifically woodbine gave the best deal. I had talked to many dealers throughout toronto, but at last chose woodbine because of the best deal they offered me. Staffs are professional and helpful.

Irfan Ahmed

I bought my first Toyota from Woodbine Toyota and it was a very pleasant experience. They were very kind and helpful;yes, you do get a cup of delicious tea while your paperwork and car get ready! Looking forward to excellent support and service ahead. Thank you! - Irfan

Shord Willerdsam

The people in Woodbine Toyota were very helpful in getting the vehicle we were looking for! And very flexible too. Good on them!

Uday Thapar

Kudos to Reasha, their front desk Service Advisor for taking care of my car's issue. On top of that she was generous to provide me a ride to the place of my choice for the time being while my car was getting fixed. One thing I do want to recommend to all those folks at the front desk service dept is to check customer's status in terms of warranty and any communication the customer had with their manager as they kept advising me to pay for diagnostics fee without checking my warranty status. Also, thanks to the Service Manager who was kind enough and patient in listening to my problem and dealt with it nicely. Lastly, I do want to call out one of their parts dept. person was rude in terms of helping me with a part as he was asking me to read out the car's VIN behind those fibre glass shields (thanks to covid) all the way across the parts hallway and didn't seem to have the will to help me right there. Overall, so much better experience than what I used to have years ago.

Monique B

We bought a 2015 Toyota Corolla S with a Technology Package from Woodbine Toyota. Our Woodbine Toyota's sale rep was Murray Brown. We had the majority of our correspondence done via emails with Murray. With our busy schedule in mind Murray was professional, patient and very helpful in expediting the car buying process for us. If you have a busy lifestyle and need a knowledgeable and easy going person to deal with...Murray is your guy! This our first Toyota and we have been highly impressed with the fuel usage thus far. My husband has been averaging 5L/100KM in combined highway and city driving...now that's way better than advertised. We are loving our Corolla and we loved our dealings with Woodbine Toyota. Definitely worth recommending to family and friends.

Tanvir Samiyun

I, Tanvir Samiyun bought a brand new 2017 Toyota Corolla iM from Zahid Shabbir. I love my new car!

arpit gupta

I’m very pleased with the experience at Woodbine Toyota. Andrey ( sales consultant ) did very fantastic job as he was very professional and transparent in his behaviour. So I recommend Andrey, if you are looking for any Toyota as you will get value for money from him.

Mayank Mohan

We bought a new car here recently, awesome experience and an amazing deal, special mention to Andrey who went over and beyond to help us out with every detail, overall a good experience!

andy lee

Buying a car at Woodbine Toyota was a fantastic experience. I was helped by Christina Kim who has an extensive knowledge of all vehicles on the lot and patiently answered ALL my questions. She provided world-class service and delivered everything she promised in a timely manner and exceeded all expectations. The dealership is clean, well maintained and located conveniently. I couldn’t be more pleased. Thank you Christina!

Sanjay Patel

I am really appreciate Woodbine Toyota Services. They guys are very kind and helpful. Special Thanks To Chetan (Jay) Desai for helping me to close my file. He is very co-operative and very helpful. I recommend Woodbine Toyota for your next destination to buy new cars.

Manni Chauhan

Money mongers. Imposes rules, that financially benefit them. They refused to accept MOT qualified firm issued car safely certificates and insisted on getting the safety done inhouse. Then they go through the car with a fine comb, find faults and recommend the repairs be done by them. I got it done outside at 1/3rd the cost. The owner was rude and kept saying I could go elsewhere if I didn't like their rules when questioned why my right to get a car Safety Certificate from my trusted mechanic or from a place of my choice was being refused and unacceptable to them. I was going to buy a new car from them after buying out the lease for my wife's car, but decided to take my business elsewhere. Not going with a mile of that place again.

emilinda5

Worst service ever. Lorenzo the sales rep was wonderful, very friendly and respectful. His manager on the other had lack professionalism as he doesn't know how to treat potential buyers. We were shopping prices and they were able to match our price but my husband and i wanted some more time to talk about it. He wanted the sale right away and told us the offer was off the table...."WOW"!!!!! Had he been more courteous and given us some time or told us how long he could hold the deal for with a different attitude we probably would have taken it. He really needs to be coached on customer service. As this is what i do for a living, his behavior would have been a clip of how not to behave.

Rifat Rahman

My father bought a new CHR from this location, my sales person was Aly. She is very kind person and we really loved her service.

Bushra Alam (Nanoslam)

Brought my Lexus ES in for an oil change and looks like they did everything ok. Covid guidelines were being followed, masks and there were barriers in the seating area to allow for enough physical distancing.

PAUL THOMSON

Dealt with Jorrit Wit. He was a 5 star professional. Showed us several options ( buying new or used). Had us test drive new Corolla and 2016 Camry. Very detailed oriented. Left showroom and visited another dealership (Honda) but returned within an hour to finalize deal on 2020 Corolla. Would highly recommend dealing with Jorrit. We feel we got the best deal we could get at Woodbine Toyota,

eve chy

I had a wonderful experience at the Toyota Woodbine, LUAY YAZIGI is the best salesman, so patient and ready to explain all the details, am sure I bugged him with 101 questions Lol! But he did answer all with clarity!

Priya Sharma

Just bought the Corolla 2020 LE model last week! Mr. Chetan was very helpful and walked us through the entire process patiently and politely. He answered all our questions and made sure we were well taken care of by addressing our needs. Great customer service! Will definitely come back.

Samantha Brushett

Was able to put a deal together over the phone and email, due to Covid and physical distance. The staff was very accommodating to our needs and was able to help us through the process pretty easily. Woodbine was able to get the deal together and have everything ready in a timely manor and made the car the perfect birthday gift!! Thank you Audrey and staff for all your hard work to get this home with me!!

Mohammed Razeen

I bought a Ford Fusion from here. I had a good experience with the sales team especially Mr Luay. He helped me out while buying the car and he also helped me later to talk to the management to fix the braking issues the car had. But the only thing to complain is the service department. They were not able to figure out the issue. So I had to get it fixed outside.

Gaurav Gupta

Dealership is highly professional and i recommend woodbine toyota for great work done by Andrey as he has very great work ethics and i found him to be honest since day one when we met. That became the top most reason to visit back and buying Corolla from them. I highly recommend Andrey and his team for anyone who is looking for any Toyota car.

Vlad Posudevskyi

I had a meeting booked at 12:00 I arrived at 11:55 gave the keys and went to wait My car was parked in the street. until 12:30 no one did anything This is me about the service.

Kevinkumar Prajapati

well well well. looking for any Toyota car. woodbine Toyota is the place to go. You must check here before you go anywhere. 5 star service. it's like you are home. People are so welcoming and wonderful. Manager Mr. Dinesh took care of me very well. I can not describe any words for him. He gave me a best car and also a very good service towards it. Me and my family went there first to check up on car and guess what that was the last place as well. Today, Me and am family is very happy and pleased that we mat him and went to woodbine Toyota. thank you so much....

Yves Sikubwabo

Best customer care ever. Got my car in blink of eye. Definitely talk to Mr. Luay. He is understanding and he makes clear explanations regarding the car and the payments. Highly recommended this dealership !!

Parveen Sharma

I have my RAV4 serviced here since 2012. I never had any issues except I was really upset when I recently visited them in July this year in 2021. The touch screen wasn't responding to the finger pressure, they charged me $139 or I think $165 to inspect it and to tell me that the whole unit needs replacement and it will cost me $3500. Not sure if it was inspected or not. I just want them to know that I got the touchscreen to work as before with no cost to me. Please if you charge something just to inspect something, please do it with diligence because there are better technicians out there. Not happy and I am thinking to get my next service done somewhere else.

Christina Ngu

I actually went in today with my mom to try to negotiate further on a 2016 Rav4 Limited that she is looking to purchase. I had exchanged emails with Murray Brown on an inquiry on the vehicle and was provided a "final" quote. My mom was not completely sold on the price yet and wanted to go in to see if there was any way to further reduce the price. When we had asked Murray if there's any way to lower the price, he had said it was at the absolute best price he could get. Murray was visibly getting more and more frustrated after we asked about pricing because he said that "I had already emailed him about the vehicle and we had discussed leaving the deposit." First of all, he had suggested us to come in to leave a deposit for the vehicle in our email quote like a salesperson would, but I had never agreed AT ANY POINT we were going to come in and leave a deposit. When we showed up in the dealership, the first thing I said to him was my mom was not set on the price yet and wanted to discuss it. In the end, when we told him we had to think about the quote further, he told us that (in exact wording): "you don't do a quote and then shop around for the vehicle after, you do the quote and buy it." As far as I'm concerned, doing a QUOTE does not mean I am committing to anything - it is simply a quote to get an idea on how much something will cost you. As a consumer, is it not my right to shop around and offer my business to the company or salesperson I feel most comfortable with? Anyway, our entire first and last experience with Woodbine Toyota was very brief but 100% unpleasant. Very unprofessional in how our request was handled and absolutely no patience at all. My mom and I will definitely never recommend Woodbine Toyota to anyone.

Jay Lee

I got a car yesterday... what is this? Why is there something like this here? I saw your reply six months later 2021 Mar2 I've never tried installing a dashcam, and you're making excuses. I'm so disappointed.

kamalpreet singh

Great prices and staff is very professional.

Keane Malakas

I did my service here last week for my toyota corolla 2018 which i bought in Northwest Toyota. I did my 80k mileage maintenance. I was charged for $136.15 in labor which should have been covered by my warranty. After bringing it to the service advisor she told me that I should still have a free maintenance but i've already paid so she can't do anything about it. i think she just don't want to refund it because it will be a lot of work. During my stay I am talking to a sales guy(Feras) for a tradein. The guy was so helpful and really entertained all my concerns. That is why i didn't put 1 star. I'll give him 5 star.

shamsher kahlon

The dealer name chetan was forcing me to buy a car.worst experience.guys don't go over there.total waste of time.

Vida Addai

Aly was super helpful and professional in every step off the way. She patientlly answered my questions about my chioce of car and worked with me to get the best deal and car for my family. I recommend her to everybody. Aly is awesome at woodbine toyota.

harkaran samra

Just bought a used camry from woodbine toyota. If you are looking to buy your next car. Just visit the dealership and talk to Mr. luay He Got me approved in one day and gave me the best deal. Thanks.

Baljit Sarai

Went for CHR service today. Service desk person Max was very helpful.

Amanda Sweetnam

Recently purchased a new car at Woodbine Toyota. Aly Mendez Lopez was super helpful and she provided me with all the details before going in, once we set up an appointment I felt at ease knowing i was in good hands with Aly. She provided amazing customer service and we love our new car thanks to her! I highly recommend!

Emma Brown

I bought my first car here recently and I was thoroughly impressed with how painless and easy the process was! Everything was completed over the phone and it was made incredibly easy for me to understand. Not to mention it was done in a very timely manner! Huge thanks to Fernando, Fortunato, and Andrey for making this such a great experience! I would highly suggest these guys to anyone looking to buy a car!

Bright Maduagwu

I spent almost two hours for just oil change. This is my first visit in this location. It’s not too good experience. The management should have an SQI, Service quality Indicator for monitoring staff and fast tracking services. Thanks

Shanel Sukhram

Today I bought my very first car with my family and I couldn't be any more happier than I am because Luay helped us! He's so wonderful and knowledgeable in the car that we were interested in purchasing and he didn't let us leave unsatisfied. He did his absolute best in selling us the car and we all had huge smiles on our faces. His service to us was so warm and welcoming and that is the kind of service I'd want everyone to experience at WB Toyota. Luay's service was amazing and it really shows that he loves what he does and he truely cares about his customers and bringing 100% satisfaction. I recommend that if anyone goes to purchase a car, please please PLEASE ask for Luay, he does not dissapoint! I am truely happy. He wasn't the typical car salesman that tries to get you to buy something expensive and out of budget. Luay listens to customer needs and really understands what your looking for while giving his honest opinions to help your buying experience so much better! Luay, if you see this THANK YOU A MILLION! As a first time buyer I'd love to go back to WB Toyota for a future purchase because Luay is the best!

Rupal Shah

Toyota is the best brand. At woodbine sales representative was very helpful. Jay explained us the benefit of leasing the car. Overall the experience at woodbine Toyota was good

Suthan Ganga

Service Advisor Hamza recognized my car even before entering to booth. He had a friendly smile which was allowed me to approach him easily. He is a good communicator and explains to me detail about their service. The mechanic (I believe Jack, I notice from his name tag) did his job professionally and completely. The good thing is that we (customers) could see the workshop through the glass window. Location is quite and less traffic also 1min work to Timmy…. Love it.

Prasant Kumar Sahu

Exactly 6 months back in Nov 2020, after an exhaustive search for a better deal I lost hope that I will be getting my Blue RAV4 TRAIL 2021 any sooner. Then with least hope I visited Woodbine Toyota. By this time I have visited 5 dealers already, and none promised me to get it. Then Mr Kevin Neito from Woodbine Toyota came as an angel to fulfill my wish to get my dream car. Representative : Kevin is informative, professional, energetic and right on the topic. He greeted with confidence and we ended up with the very very good deal. I was still not convinced if Kevin will be really able to deliver the vehicle in promised 7 days. To my surprise, He was bang on target. I was blown away with the service He provided. Really I felt very good to do business with such a nice person. Regarding the dealer: Woodbine Toyota will always remain in my good books as it helped me to get my unique dream vehicle. I say it unique because I still rarely see any RAV4 TRAIL BLUE ICE EDGE WHITE. And its since 6 months no complain on the vehicle quality and performance. Suggestion: Look out for Kevin Neito at WoodbineToyota, He definitely will give you good deal and promised delivery. :-) thanks, Prasant

JUDAS DA SNITCH

Just purchased a new Tacoma at Woodbine Toyota. I am so pleased with how they took care of me. Jeromy Moss went out of his way to get me the colour I wanted and delivered as promised. Beautiful, clean store and everyone was nice. GREAT EXPERIENCE!

Pallabi Sen

I just purchased a new vehicle here. The whole process was very smooth and efficient. More importantly, I got a really good deal on my car. I can say this for sure because I had been shopping around for quite a while. Special shout out to Andrey, he was very helpful.

Esosa A

I always get the best service here.

Niell Davin C

Me and my wife just got our 2017 Corolla XSE from Lorenzo. He answered all our questions and had a no pressure sales tactic which was most appreciated. We highly recommended

Muhammad z Iqbal

I bought new Toyota camry hybrid. Mr. Zahid deal very nice.

Nadir Nawabi

My lease for my corolla is ending and prior to this i asked numerous of times what are my options such as buyout, finance, or trade-in. I was interested in financing the end of lease because i want to keep the car and one individual said it available and then when i went in they said its not available, lastly went again to discuss my options the person said no finance but later on said its available. Confusing staff and horrible experience from the start of my lease. The original staff that sold me the car isn't working there and he said i got the "best deal." I still love Toyota but this dealership wont get my business anymore.

hitendra mahida

Such a nice people to deal with. I had few things to accommodate after deal and they were super nice. Thanks Nev, Peter and Philippe and woodbine team

reem khan

I was provided excellent customer care from Aly Mendez Lopez. I have an excellent experience purchasing a new car with her..The most reasonable price provided without any hassle.

Bikingeveryday

Just did an oil change of my 2011 Toyota Rav 4... $59.95 , labor$29.62,parts $30.33 plus environmental fee $3.00 plus tax$8.18 = $71.13 total.

George Gomes

Very bad service. Unresponsive, over promise and under deliver. Finance department needs improvement/training. Their excuse is that their software is unresponsive. My car delivery was pushed back twice. This time they told me my car would be delivered Friday, when I reached showroom they informed me there is a glitch and to come back Monday for pickup. Lesson learned - don't purchase future car from here.

Gagandeep Bangar

I got my corolla xse 2021 from Woodbine Toyota. I was referred to Luay Yazigi by my friend. My experience was really good and the service provided by him was great he is real friendly and gave me a great deal. I would recommend everyone to come to woodbine toyota and ask for Luay for good car deal. ????????????????

Fawaz Lawal (Fawzlaw)

I was met with unique and friendly service from the first day I stepped in. Thanks to the exceptional SYED ALI (you should ask for him when you go you won’t regret!). The process was free of hassle and I got the best deal. Big ups to Murray Brown and the team as well.

T C

Sales rep was extremely rude, seemed disingenuous and answered our questions with one word answers. The place was not busy at all during our visit, so there is no reasonable excuse for his behavior. I hope the sales rep (Lorenzo) realizes that there are many other Toyota dealerships in the GTA, and we will definitely be taking our business elsewhere. His arrogant attitude does not deserve our time, and certainly not our hard earned money.

Thaddaeus Courtemanche

Mike Simon is the best. His team at Toyota Woodbine is easy to deal with and a pleasure. They took care of all my requests in a timely manner with no hidden agenda. I am happy to recommend Woodbine Toyota for any of your Toyota needs.

Bala Ibrahim

Jeez. The least this place can do is enforce wearing masks. Went in and absolutely no employee had a mask on, or it was under their chin. What the hell? And 1 star for trying to upsell me on a service you know damn well I didn't need. Never coming back here again.

Luigi Perez

So I got my 2020 4Runner trd offroad venture from this location. They were all very helpful and i got what i needed the deal the i want . Specially to Hardip he made this happen. If you guys want to buy a car look for Hardip.

Chris Thyagaraj

Kevin Nieto was simply amazing, Been to a lot of dealerships for the past fews months and I never had a salesman that cares so much for his clients as Kevin, he goes above and beyond with customer care as he actually puts in his time and effort to help you. Actually everyone in this dealership were very friendly from the salesman to finance to the store manger. Kevin helped me get the best deal beating the competitor pricing and hooking me up with a better deal then the other dealerships i've been to for an upgrade model too while still staying under my budget. Thank you, Kevin for helping me purchase my first car. I recommend Kevin to any one who is looking for a new car.

Tejas Patel

i have visited many show room but i got very good deal and quick delivery for corolla hybrid from woodbine Toyota.Thank you.....

zaki uddin

So went to buy a corolla.. was talking to a guy (who was full of attitude... why???). I remember his name.. Something Patel. He was selling me super expensive used Corollas. When i was not convinced, he said,,, Okay Corolla has interior better then Porsche... Hey... seriously... don't do that

Alexei Koval

Good place to service your car. Can call ahead to make appointment. Pricing didn't seem unfair for services provided. It's a good time to be a mechanic... There is a nice little seating area where you can wait if the service is something quick. There is also an attached show floor with new Toyota models, it's a pity no full sized SUVs

Lisa Hastings

I bought my first Toyota at this location. If you ever visit this location, PLEASE do yourself a favour and work with Manny the sales rep. I dealt with Manny. He is a newer sales rep to Woodbine Toyota but he is a WEALTH of knowledge and extremely helpful. Any questions I had he knew right away so I didn't have to try and look through the manual. He made sure we had what we were looking for, and was very personable and professional. We drove from Hamilton to this location and he was willing to work with us regarding pick-up of the vehicle. He provided me with his contact information to ensure we were able to contact him with any questions and concerns we had before we picked up the vehicle. He has followed up with me to ensure I am pleased with my purchase, and I really appreciated that. I will be recommending Woodbine Toyota and Manny specifically to anyone looking for a vehicle.

Amy Thong

This dealership has extremely friendly and patient sales consultants- I recommend speaking to Lorenzo Aguila; he will help you out with all the details and provide you with the best deals/offers! This location is nice and clean - they even offer light refreshments. If you are looking for a new Toyota vehicle, I'd highly recommend coming here to see what they have to offer ????

Admin User

Thanks for the amazing oil change. Booked an appointment and had to wait 2hrs. Paid almost $100, I assume the prices went up? Will probably never come her again

Margareta Wong

I brought my New car there, the price is reasonable and sales are friendly with booked appointment before you go.

Katinka Brushett

Very nice, professional, and clean establishment! Staff was amazing and able to do everything needed to make this transaction easy. Thank you for all your hard work and dealing remote with me to make this happen!! Best Birthday ever!!

Leasha Benjamin

Wait time was to long. And I ask to speak with a sell representative because am interested in purchasing a new vehicle and I haven't seen anyone within my 2 hours wait time .

Dheeraj Daga

Hello Syed/ Toyota I am writing to thank you for the quality of service provided by you. I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated, and the way you conduct business as a whole. I will continue to, recommend your services to other contacts and look forward to continuing this relationship. Thanks BR

Ahmad Dhooma

Mustafa is likely the best and most honest car sales representative that I’ve ever met. From the moment I met him at the dealership it was an excellent experience. His customer service is top notch, and he’s very knowledge about the various vehicles, products, and packages offered. What I especially appreciated was that if he didn’t know something, he wasn’t afraid to admit it but found the answer as soon as possible. He also moved mountains in order to get my vehicle to me on time, which I really appreciated! All in all, I highly recommend that anyone in need of a vehicle see Mustafa. You will NOT be disappointed. Michael Robertson, who I think is the Manager, was very professional and fair when it came to settling on a final price for the vehicle. I appreciated his transparency and I think anyone will feel satisfied when finalizing a sale with him. Bob in the parts department was also a great source of information. He was very knowledgeable and helpful when I purchased some additional accessories, and was very kind and respectful. Risha in service was very customer service oriented. She was very polite and worked quickly to have the service team begin their work on my vehicle. Overall, a great experience overall, and I highly recommend this dealership to everyone!

Shreedhar T

Had a delightful experience at Woodbine Toyota. Christina Kim took the time to explain every detail and answer a ton of questions patiently - very professional and courteous service by her. We also interacted with Business Manager (Murray Brown) for the finance option and it never felt like a sale was being pushed at us. He also managed our paperwork, and everything was super smooth and simple as I didn’t have the PR status in Canada. We are so glad we came here! Thank you for making it a wonderful experience!

Gurprt Virk

Purchased second hand car from them. They me wrong safety report which says car is ready to go but later on found ac is not working and brakes were making noise . Whey I called them they said sorry we are not able to help . To suggestions to everyone beware if anyone buy car from them .

Paresh Bhavsar

When I looking forward excellent service for my Toyota, the only name comes to my mind is Edgar. Edgar, you're the best.

Castillocontracting

Very Happy ! Extremely Satisfied with the service from Woodbine Toyota specially With Aly Mendez Lopez who helped me through the buying process Thank You for explaining and answering all my questions great Job . Peter you came thru with your word Thank You Matt , Philippe Thank You Love my new Black Truck !

Siddharth Shah

All this dealership cares about is pressuring and rushing people into buying cars quickly so they can give them a bad deal.

Sharon Atim

Right from the reception lady, every one was great to us. we had gone with an intention of just looking around, but within 20 mins of our arrival, we had been sold into actually getting the car. The sales agent was really patient and kind to my mom and I. I am so happy to have dealt with him. His name is Mevlut, we were able to ask all sorts of questions and he was knowledgeable about them. Thank you Mevlut

Youngjin Yoo

We are 100% satisfied with our new Toyota car 2019 Corolla XSE. Christina Kim was very kind and gentle. She explained well and clearly about the car features and it was very helpful. We would definitely recommend Woodbine Toyota to our friends and relatives if they are looking to purchase a car. Thank you very much for everything!

Steffi Christian

This is my first car buyer experience. Jay Desai helped me tremendously with explaining all the key details of Corolla 2020. It’s almost five months now that I am driving this car and I am loving the experience of this car.

Seema Kaushal

Mo helped us find a beautiful car in a super easy process with excellent customer service .

H “Unique.Diiamond” A

Friendly staff and efficient service even when they are short-staffed.

Farjana Hossain

Recently purchased a car from this location. Amazing service was provided by the team. I worked with Christina, and she was quick in answering any questions I had and made everything very clear. There's a large selection of cars available and within a reasonable price range!

Stephanie G

Very happy with the service here. They address any issues that you have in a timely fashion. They ask lots of questions before proceeding with the work. They are polite on the phone and in person. Surprisingly, Toyota dealerships have the cheapest pricing for oil changes. I called around to many other shops to find that they would charge us $150 or more if we needed a filter. We purchased our vehicle from Dixie Toyota; we will never go back there again. We are much happier at Woodbine Toyota. They have free timbits every time I go there, it is a really nice treat for the kids. They have a small play area with toys that keep them occupied - they aren't in the greatest of shape but when you are a kid ..... who cares what they look like.

melissa oh

DO NOT BUY CAR FROM HERE, they sell DEFECTIVE CARS unpurpose! I repeat, do not buy car from here! Don't let the special promotions fool you (as we all know they make $$$$ from after sale of car). They will try to make money off you by selling you a defective car & have you pay for much services from diagnostic, rotations to tires (when we just had them done), to doing wrong job to your car & trying to get you to pay for other things! The worst service from Sales, to Service advisor to Dealership manager/owner! You better have your wallet out cuz it'll cost ya, otherwise you are on your own with a defect issues! Absolute poor service, as technicians are Interns and will not fix things properly & you gotta spend all that precious time & money to fix again! All i can say is they are "TIED SELLING" everything from beginning until the end when buying car to after services by service advisors (they make commission). The worst part is, they make you feel really STUPID if you try to talk to them about what they did was wrong! Bunch of scam artists is all i can say! They should be called Woodbine Ring Leader Dealership! GOOD LUCK

Mani Panchal

I purchased RAV 4 2018 in Apr 2018. I dealt with Christina Kim from Woodbine Toyota, she was really great during our transaction process. Our vehicle was all ready to pick up when we wanted to pick up. Christina answered our all questions and explained all details about the vehicle as this is our first Toyota vehicle. Overall we got good price and also good interest rate, so monthly payments are coming affordable. We are very happy with our vehicle. Overall experience was great. Thank you.

Namhyoung Roh

It was awesome service from Christina Kim in trading in my car. She has impeccable customer service skills and made everything stress-free. She was extremely helpful and worked with me in making sure the whole process ran smoothly. She helped me what I was looking for and everything was in my price range, and it didn't take much time at all. If you or anyone you know is looking to buy/lease a car, I would highly recommend coming to Woodbine Toyota, and most definitely ask for Christina Kim. You won't be disappointed.

Anu Dhiman

Highly unprofessional service they provide. The manager kept us waiting for more than half and hour. Also, he treated as if the client is not at all aware about anything and kept praising himself. Overall, highly dissatisfied with the service and the way they treat clients. The lady who sits at front desk is really good and takes care of client's need efficiently. I felt really bad when she had to apologise due to manager being late to attend us.

iso3146

Best buying experience with my first rav4.great service.thank you Mr Mevlut...

Munish M.

I have been visiting WOODBINE TOYOTA for my newly leased Corolla for over 5 years, and service & sales experience has been declining over time. Over last year, I received two recall notifications from Toyota to get it fixed free of cost (one for software & other something related to air brakes) had called this location few times to get it done,no follow up yet for an year! Seems they don’t like to do the free work - as it will be paid for by Toyota and they can’t over charge SERVICE: department on last visit recommended to change CABIN air filter with few other expensive add ons such as machine brakes for over $850 etc, which i thought of doing it later or DIY as they were going to bill $100 for part and labor, which was less than $30 part, in return technician decided do damage the filter & pushed/put it crossed so that 1/2 the cabin didn’t have the filter - which means we were getting polluted air for over 2 months without passing through filter, this made me really re think if I ever want to revisit this location, please rethink anyone wanting to get service done at this location - as you will be putting your health&safety at risk if you refuse any of dealer suggested tricks to over charge you (when they try to rip you off for $80 oil change to $550 with all suggested add ons) how a Toyota dealership can get so messed up! May be corporate culture and not family owned! I had tried to convey message to Service manager, and sent email but had no noticeable change so decided to move on! SALES: Leasing manager DInesh Sabharwal (DK) recommended his friends shop “Rexdale Body Shop” for getting body work done, who planned fraud and claimed $9500 for a small crack on the rear bumper by damaging my vehicle so badly- which i just noticed at lease buyout time on CAR FX, and seeing the actual pictures on Audat report. This reduced my vehicle’s value by at least $7k which I now own. Even though DK does not work here any more, Sales staff of this location can not be relied upon as bottom Line. Please do some pre work before REVISITING WOODBINE TOYOTA, this business should go through scrutiny by Toyota or be closed. Munish

samuel nwosu

Ok

sunju chun

I've leased car for three times with Christina at woodbine Toyota. She is always great!!! Nice and kind~~ Easy explain about new car for me. This time I've got a High Lander. I really enjoy the car!!!!! I also satisfy the color. I love it ^^ Thank you Christina :)

Shirajul Bhuiyan

SERVICE CENTRE!!! EXCELLENT SERVICE!! AMAZING PERSON???????? This Employee (Rabecca) is really the definition of a gentlewoman as well as professional. This is the best customer service I have ever had the pleasure to meet. She was a totally professional in every way. Best of the best. Many thanks.????

ARSLA SHAHZAD

I bought Corolla Hybrid in July 2021. It was the worst experience I had ever in Canada Toyota Dealers. Customer service was POOR No incentive like other dealers I hv added in my group that never go there.

Michael Kano

Great service here at Woodbine location. People was very helpful and patient. They helped me to get the car I want with all the details I asked for. Very recommend

Ashish Maheta

There are many Toyota authorized dealers in GTA, but why I am writing this review for Woodbine Toyota ? answer is here - - - When I was in search of car that fit with family budget, need and safety, I found TOYOTA number one in this matter and that is why I went to many Toyota dealers to get the car which fit in my given criteria, but results was not satisfactory. Then I went to Woodbine Toyota, since I got good reviews from some friends. At the time of visit this place I had no appointment but a corporate sale manager gave me warm welcome and started to talk with me about my actual need and choice, he did not ask me about my credit and budget, he just focused on my family need and choice. The name of this gentlemen is Mr. Chaitanya (Jay) Desai. He help me to get right choice of car in right price which best suit with my family income. We took the decision without wasting of my time and decision was 2018 Corolla. I am very happy with this car now and thankful to Mr. Desai and woodbine Toyota for this great experience. I would always recommend to visit Woodbine Toyota if you need great car in great price for a great cause !

bhupinder kaur

Worst service provider. My cars blind spot was not working I went to the service centre they just normally checked and said it’s accidental, I didn’t have any accident and my car was under warranty, they were still charging for that. And after the service from them ,my car’s steering started creating problem. They have wasted my time and money. In my first visit manager said I will help you in every possible manner but during my second visit they didn’t helped me at all. They didn’t picked my call after that. They don’t know the exact problem, they just advice to change the parts to earn money. I have wasted my 2 months because of them. I wish I could have the option to give zero star. Really disappointed by there service.

Richard Manila

People from parts is RUDE! Raising his voice when I couldn't hear clearly over the phone.

Diane Salvucci

I have purchased few of my Toyota cars at this dealership as well as use their service dept. This particular day went in with my Toyota (that I did not happen to purchase here) and asked the young lady at the reception/service how much it would cost me to have a few scratches touched up on the front passenger inside frame on door. Rebecca, who I had the luck to speak to, immediately offered to have a look and if not too scratched up, that she, herself would and could patch it up while I waited. Just wanted to say how impressed I was that this lovely lady offered to do this herself, certainly refreshing to see a young person who is willing to put herself over and above the job.....Thanks Rebecca, I was impressed, and it only took a few minutes..

gdj shaw

I am over the moon with the professional quality of service I received from Feras Neameh and David Aldred. I recently purchased a used 2015 4runner from this dealership, and cannot be happier. It was a great deal, they worked hard to earn my business, and their communication was efficient. I hope that their upper management will see this review and properly commend them for a job well done.

Brandon-Richard Austin

I bought a 2020 Corolla LE from Woodbine Toyota and was very happy with how the deal went. My salesman Jorrit Wit was very knowledgeable about the car. I also appreciated that he wasn't pushy about selling me the vehicle. While other brand dealerships hounded me and seemed desperate over the phone, Jorrit calmly told me about the car and promised to "make me happy" when I came in. He also went above and beyond by responding to my inquiries within hours and being very pleasant to deal with at all times. I also found the other staff members at Woodbine Toyota to be pleasant. All in all, the dealership has made a great first impression and I hope this will continue when I service the vehicle and have other interactions with them going forward.

Abdul Garwal

I purchased a brand new 2021 Toyota Camry XSE from Woodbine Toyota and was excited to bring the vehicle in for its first service appointment at 8000km. My appointment was scheduled at 10:30am and I brought the vehicle in a little early. The receptionist at the front desk informed me that for the first service appointment the vehicle would get an inspection and all fluids would be topped off. A tire rotation would also be done if needed. My initial thought was this shouldn't take too long, however, I was wrong. It almost took 3 hours and I left the dealership when it was almost 1:30pm. This didn't initially bother me because I thought maybe they were understaffed or very busy. However, what did bother me was when I saw customers come in after me and leave way before me. When all was said and done I was the last customer to leave the waiting room. I waited nearly 3 hours for a top off and inspection while watching customers come in after me and leave before me. I asked front desk (twice) how much longer it would take, and both times they mentioned finishing up paper work. It was a bad experience and Woodbine Toyota made me feel like I didn't exist.

Raman preet

We had very bad experience with them. My car was making some noise in the front wheel, they charged us to inspect the vehicle and said it's not covered under warranty, the car was driven only 30,000(2021) , took 3 hours to inspect ! They want us to claim our personal insurance. Why ? We went to another Toyota agency in Mississauga, they didn't charge us anything to inspect the vehicle and replaced all parts as they were covered under warranty!

Dixit Shah

I bought my first car 2020 toyota corolla hybrid from woodbine toyota just a few month back and had an mazing experience. I deal with mr Jay desai and he was really dreat during our transcation process. He answered all my euestion and explained all details about the vehicle made features etc. He process of buying a car quick and comfortable. I m very happy and would recommend to my friends.

Lorella DeSousa

Just picked up a car for my son yesterday. First used car I ever bought so I had a lot of questions and some reservations. The sales person Luay was great. Answered all my questions and was so helpful. I then dealt with Philippe the business manager. He was great. Went though everything with me and made me feel very comfortable. Had an issue with the battery in my spare key. Noticed it when I got home. Called right away. No problem. Told me to come back and will replace the battery for me. Have to say overall I had a really positive experience at this dealership. I would definitely recommend them

shazia javed

Great service, very helpful staff.

Avi Yohananov

Recently bought new car, very nice service got from Abey,later on was very Happy to see Russian representatives in this area very nice. Additional thank you to Manager. Good job Thank you.

Tanay Shah

Worst costumer service all the time in service department! I have experienced this 4th time today and finally decided to give rating so people can see. Today I went to fix flat tire and I waited nearly 3hours to get it fixed. Lady at front desk told me you didn’t book an appointment. How can some one book an appointment when he/she is going on work and get flat tire. I just walked in to dealership as it’s brand new car and didn’t wanted to go to other mechanic. After Waiting for 2hours, I walked in to the manger’s office to get some help. He walked out and went to service area to inspect my car and he told me it will be ready in 20 minutes. What kind of unprofessional staff they have at there service desk and then they called their service agent. There was a another guy who walked in after me, got his work before me as he had some internal reference. After this review nothing will be change from there side however I just want to give heads up if you go to this dealership stand on there head at desk then Only they will give priority other wise they keep on ignoring you and u will end up waiting there.

all best

Dealership uninviting , service staff look like they hate their job. It was very slow. Mechanics not doing much of anything. Disappointed when I went in asking then to test drive my car and being told I would pay a diagnosis fee first. I have done other major services there in the past. My issue today was regarding my rear shocks. All I wanted was them to take it for a ride. They lost my business. This is why going to a dealer is a waste of money. Stick to a private mechanic. Especially after the warranty is over. I will never go back

Rossana Yepez

Had an amazing experience at this car dealership! Aly Mendez was so helpful and was able to help me pick the perfect car ????thank you so much!!

Amit Dave

Called your dealership as Toyota Canada asked me (case number 3279459). not received any help from your dealership. I was looking for direct fit RIM specification for RAV4 2021 17" tire, e.g Bolt Pattern, Stud Size, Hub Center Bore, Offset or similar information

Phuong Ly

Service was really good. Very accommodating. They helped me get a great price on my RAV4. Would definitely recommend you go here!

Hamad Qadir

Bad experience. guy name Edgar kingsellers push you so much to get other stuf done which i did not even want.like HVAC and other stuff.i told him i dont need it but he makes you feel like you haveeee to do. there goes your hard earn money to the drain $100 . Not going there again Never

hyunbem Ko

Love this location and loved our sales rep, Christina Kim! Thank you Christina for helping us buy a new car! Her service was super helpful, above and beyond to help us with all our questions and concerns, and made sure that the process of purchasing our vehicle went smoothly. Will definitely be returning!! Thanks Christina!!!

Rahaima Khan

We had a great experience dealing from Woodbine Toyota. Our salesperson Mr. Syed was very kind and responsive to our inquiries. His service was great and he made our first purchase very easy. He took his time to explain everything and answered all our questions clearly. Overall satisfied and will recommend.

Manpreet ramgarhia

Jay is the guy.. he helped me alot and we are so excited to pick our new 2020 corolla hybrid. Really good service friendly and hard-working team.

Nick N

Never answer the phone or emails for service appointments. Don't waste your time with this dealership.

Parimala Mahamayan

Really this place for service 0000000. Not even one star.

Heaven “Heaven”

This toyota service location reaps you off your pocket. If you want to pay premium price for average service, visit this location regularly! No smiling and genuine advice on your service!

Asha Gill

Wow I’m impressed I brought a rav4 limited from there I recommend you to Lucy he’svery underrated but very good he understands and every great. If you come here please come to him the service was great.

Nikola Tesic

Kevin Nieto is the best salesman I have ever had the pleasure of doing business with. He is kind, efficient, helpful and full of energy. Even though he's new to the business he was quite knowledgeable on just about every question I had for him. If there was a question he couldn't answer, Peter (manager) stepped in to help clarify our questions. I am going to recommend anyone looking to purchase a toyota to buy from Woodbine Toyota and specifically recommend them to Kevin Nieto and Peter

Marilyn Sprayson

I recently purchased the 2017 Toyota Corolla LE. I went to the Woodbine Toyota dealership as I have done for many, many years. I love the staff & the service there. My salesman, Jay Desai gave me his usual excellent service. He took me out for a test drive, showing me all the amazing new features of the 2017 LE model. I was very impressed with his knowledge of all these features. One of my preferences is colour & Jay new exactly which one to show me. It turned out to be the perfect colour with great features so I bought the car & am so very happy, especially with all the helpful assistance that Jay provided. Thanks Jay.

Yatin Patel

Very attractive place and people to work with either its your new purchase or your new toyota vehicle. Got the best deal on new purchase.

Iversta Rentals

Update. Got a call from the service manager Edgar who listened to my story and understood the problem. They promised to refund once I pass by so issue was resolved. Thanks ! Being a loyal customer of this Toyota dealership for long time (over the years) our company has experienced an ugly situation. The engine of 1 year old Toyota Corolla has overheated and managed to refill the coolant (as I was evaporating due to overheating) and bring it to Toyota Woodbine for warranty repair. It was repaired however when we got it back we were charged over 200 cad for flushing the cooling system as we had filled it with the wrong coolant. We find it very wrong as we had to fill it with the coolant which we bought at the gas station almost 200km away from Toronto when Car has overheated due to some warranty problem. And we were charged for that. Would it be fair?

Teshia Kerr

I was very pleased with the service I received at this Toyota dealership. Front desk was polite and welcoming. The sales rep Jay was very friendly and personable. He was very knowledgeable and was able to help me find the perfect car for me within my budget!

Zohra Siddiqui

This is my second time around, purchasing a vehicle with Toyota Woodbine. As last time, amazing service from Mr. Jay Desai. He was very helpful, to the point and gave us a reasonable deal. There was no time wasted and the results were great. I highly recommend this dealership, especially Jay. Thanks, Jay...maybe in the future I'll come back for an Avalon!

Lee Boo

I had the great opportunity to work with Hardip on his first day. He was great. He listened and made sure to get me whatever information I had needed. Hardip is an amazing Salernos. Make sure to ask for him.

Miroslaw Pelka

I bought a Toyota RAV 4 Hybrid Limited 2 months ago and I am very pleased with the service, the seller was very helpful and patiently answered all my questions Luay Yazigi, I would recommend it to all buyers

MUBASHAR RAFIQ

The dealership guys are cheaters. They told me that they will not do the hard inquiry on my credit but they did. It was a bad impact on my credit report. The guy name was DK Sabarwal. Be careful from what they promise

Janet Kupers

Great dealership. Jay was wonderful went over and above for courteousness, great price on vehicle. He was very informative about the vehicles. Would recommend to friends and family.

Zhang John Hong

It was a great pleasure having been served by Mr. Murray Brown, Manager for e-commerce. He is very knowledgeable, patient, considerate, efficient and caring. He made the protracted purchase process - browsing, selection and deciding a total joy. In the past 30 some years as a driver, I have to rate this gentleman truly the top one per cent sales professionals in the whole market. Why Toyota can get such good people in house? Folks, don't wait, get this man to provide the top notch service ya want. My wife and I loved it. So will you. Cheers, Murray and all at the location. John

Jenny zhou

Thank you! Murray and the lady who is working on the front. ???? woodbine Toyota Murray is honest with customers so you can depend on him to give you a fair shake when it comes to getting a good price. I will pick up my car today. I am so happy to buy car here because the salesman is nice. If my friends want to buy cars I will recommend him too.

Elaine Ammuyutan

For MATT ZACHARCZUK, a great experienced dealing with this guy. He was very friendly and treats you like a family. He was very patience in explaining to us all the features regarding the vehicle we just purchased. Nice doing business with this guy. Thanks Matt.

Bilal Alhamwi

Mr. Feras Neameh: Thank you for the impressive care, knowledge, honesty, and professionalism. What a lovely and painless experience!

Shaniie I

My sister and I both our purchased a 2018 Toyota Corolla. Udit had amazing customer service skills, he took his time to explain in details everything about the car and services provided by Toyota. He was always available to answer any questions I had even after I made the purchase. Murray was also amazing at explaining everything and being available whenever I had any questions. Both these employees went over and beyond for us. Toyota Woodbine takes wonderful care of their customers. I’m so glad I purchased my car here and I would recommend anyone looking to purchase a car to go to this location. Overall an amazing experience.

Deisy Johana Silva

Woodbridge Toyota I want to thank and congratulate one of your Product Advisors SEBASTIAN SÁENZ for his professionalism, excellent management and extraordinary service. Sebastián, thank you for your advice, you did everything possible and almost impossible to satisfy the needs that I had with the purchase of my vehicle. I am sure that you helped me make the best decision about my new Rav 4 XLE Premium. Thank you for your availability, for your good attitude and above all for your enormous patience. At Woodbridge Toyota I have received an efficient, effective, quality and, above all, human service, I will recommend it to all my friends and acquaintances. A strong and sincere hug. Deisy Johana Silva Cuellar

Tonya Giuliani

My mother and I the most pleasant experience at the dealership purchasing a new vehicle. She's a senior and always wary of being taken advantage of, but there is none of that at Woodbine Toyota. At no point did we feel pressured by our sales person, Murray, and everyone else was so helpful and knowledgeable. A++ experience. I will be recommending this dealership to all my family and friends in the market for new vehicles.

Shaista Ahmed

i had a great experience buying my car from woodbine from the beginning till the time i finally got my keys ,the staff was very friendly, honest and knowledgeable. Ever since then i am referring all my family and friends to go there for everlasting excellent customer service. Thank you woodbine for the great ride i'm having everyday !!

Awesta Abed

Customer service was absolutely ridiculous, sales manger and all associates were incredibly rude.They were not helping at all or explaining anything.They said the car had a full inspection and everything was fine but when we brought the car home the radio wasn’t working, we went back to fix it and it took them over 2 months to even take a look at it. I would not recommend this place at all.

Alejandra Reid

I went to Toyota dealer in Woodbine, looking for a car, Be Careful!!! They make you to Singh First a Sale Offert.The result are very different in amount of money, I tried to get out of the Offered Right to next day, and they didn’t reimburse me the money that at the beginning was just a sale offert. the salesman asked me a $ 500.00 deposit and then his Manager asked the salesman $1000.00 Sooooooo...!!!! They didn’t want to give back my money. Honestly I think this is a Good Scam, l try to get at least have off my money, but the Manager Says,,, Is policy of the company,What a Guy!!! IF THEY DO THIS WITH EVERYONE Who is just looking for a car, THEY DONT REALLY NEED TO SALE. I just lost $ 1000.00 dollars

Kirandeep Kaur

I’m am paying so much extra per month for excess wear and tear and whenever I come to get something fixed, Toyota ppl says it’s not covered. I need to know what the hell is covered on it. Give me full list of parts covered under it and also let me know how to cancel extra wear and tear. Also return it for the last two years that I paid already,

Abdi Abdulle

I came with may appointment time and I wait more than 3 hours never came again rest of may life

Forensic Tech

The team at Woodbine Toyota are amazing! I had the pleasure of dealing with Syed and the dealership manager, Fortunato. They provided me with great customer service and made me feel super comfortable with the purchase of my new car.

L Tran

Bad place to buy car! Be careful of their tricks for a 1 year extended warranty as advertising! After signing a contract and giving a deposit for a Toyota Corolla 2019, we asked for a warranty paper and the salesman said: “ we gave you a good price so there will be NO EXTENDED WARRANTY “. When we called to complain the next day, Andrey ( the salesman) created a lie that he told us that he was willing to return our deposit, but he never did. He also made up a bad story that we called to apologize him for bad behaviour? What a drama! This is a bad story Andrey! We have to apologize you for what? We are very unhappy with this car dealer! BTW: We had called and emailed so many times to talk w the owner but no reply. That’s the reason why we decided to share our real experience with everyone who is looking to buy car at this place !

Najula Abdul Rahiman

Great service and great prices. ' Mr. Jay ' was very easy to deal with and was able to stream line the entire process so that we were able to lease a new vehicle, and pick up the car in two days which was awesome because we needed a working vehicle as soon as possible. From the minute we walked in to Woodbine Toyota Mr. Jay made our auto purchase nothing short of pleasurable. Thank you Jay. Check it out - you won't be disappointed . I highly recommended you wont get better price than here for sure.

Kathleen B

It is an excellent dealership I have ever been to. Staff are friendly and always welcoming. This is my second time dealing with Christina Kim (Sales and Leasing REP.) at Woodbine Toyota Dealership. I have excellent experienced with her since 2011. My father strongly recommended her. She has an excellent communication with the customer. I am very satisfy with everything about her and the dealer shop.

Trent J

Purchased my car from here last year and Christina was very professional to deal with and I am very happy with my purchase. Recently brought my car in for service. Can't say enough about the service I received from Edgar and Sal. Will definitely continue to return here for service going forward

DL Hines

I have been a Toyota customer since 2011 and this recent purchase proved my business has been valued despite the past. Aly Mendez Lopez was a sweetheart who was pleasant and very knowledgeable, she made this a smooth purchase. She is the go to person when leasing or purchasing. I am very satisfied with my purchase. Thank you again Aly!

ewa burzymowska

I just purchased the 2015 Toyota Yaris and loving it. I was referred by my mother who also purchased one last year and was very happy. My sales rep was Jay, who was very helpful, friendly and patient. Jay took his time to explore all my options with great detail, which made it easy to make a decision fast. Also took the time to explain everything about the purchase and details about the car, as I am a first time buyer of a new car. I would highly recommend this place to anyone.

Vikas Girdhar

My wife and went into Woodbine Toyota after booking some time with Murray Brown. We were greeted warmly and had a welcome sign with my name on it. Alright, I am a sucker for the welcome signs at airports when I travel, so this was a nice little gesture. With Murray Browns no pressure sales approach, we test drove a few cars on our own and locked into the 2015 Highlander. All information regarding availability, pricing, and timelines were forthcoming. We went home to digest what we wanted to do next, and game Murray a call the next day. We loved the car and loved working with him, we simply locked in our deposit over the phone. We were informed every step of the way until the car arrived and the pick up was smooth. The car was pristine and the team at Woodbine Toyota really made the process flawless. I would highly recommend working with Murray if you are in the market. V

Maria Stanchev

Dear Woodbine Toyota, You are so lucky to have one of the best sales persons we ever met. Thank you Christina Kim for your exceptional customer service provided to us. No pressure, just honesty, integrity, respect and exceptional customer service. We would like to express our gratitude for going the extra mile and ensuring everything was right with our new Toyota Highlander. Great team work and coordination between the Manager, the sales and the Finance. Keep up the great work and we will tell a friend, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. Thank you Christina Kim and team!!! Sincerely

Nima Rabile

We had an amazing experience buying our car. It took us just an hour to make a decision. The salesperson Dinesh was very good and professional. I would recommend going to this dealership if in the area.

Jahwa Cha

We were so happy to find my new Sienna 2017 at Woodbine Toyota. The dealer, Christina Kim was great and very friendly. She was a wonderful help and made our decision to stay with the Toyota brand an easy one. Thank you so much for helping me set up my new car and for calling to see how things are going. We are going to make great experience with Sienna.

JH Park

It was truly great experience to purchase the TOYOTA Vehicle from Woodbine Toyota, Christina. Christina is really helpful and kind and she has broad of knowledge to answer all my questions. Processing was flowing until to get New 2019 Highlander and I love my vehicle. I will see you in few months to buy my wife's vehicle. Thanks Christina.

Esho Lazar

Just bought a 2020 RAV4 Hybrid Limited from Feras Neameh at Woodbine Toyota, and had an experience of a lifetime! He was very courteous and helpful, and I would recommend any person who is looking for a new car to deal with Feras.

mooz j

Amazing Toyota Dealership Look no where else it was very far for me to come here but all it took was one call and luckily The call was received by the General sales manager,Fortunato and he gave me one price and I knew I had scored a deal there was no bargaining. He then transferred me to ANDREY who was very professional and took care of everything till the day of pickup. I recommend Andrey for all your Toyota purchases. Price wise and service they cannot be bested . Even though I personally know a GM at a toyota dealership . Very happy with my New Corolla

Zeljka Hrvac

We purchased our brand Toyota Highlander at this place and the service was amazing. The staff is very professional, knowledgeable, yet also very friendly. We go there to get the service for our car and they are always on time and they just get the job done right. Wouldn't get our service done anywhere else and would definitely recommend this place to anyone!

Kunal Singla

This review is specifically for Feras Neameh, i had the most wont experience while buying a car from him, he is not pushy while still trying to get best deal for you and will be always available for you in case of any questions.. would really recommend talking to him if you are looking for a car.. For Toyota Woodbine, i loved the overall sales experience, service experience is still pending, i am hoping that would be worth 5 start rating too..

jared Basco

Yikes. This is the WORST Toyota dealership I’ve ever experienced. For multiple reasons and on more than one occasion. This is the last time we ever come to this location. This dealership is a terrible representation of Toyota. They actually do a disservice to the Toyota name. The service desk lady was rude and unhelpful. Her character and tone speaking to us was very discouraging. She was very condescending and belittling. It was totally unwarranted, we had done nothing that would contribute to her bad attitude. But she treated us like a burden right from the start. We had a appointment and she was reacting like we were bothering her. She was also very closed to answering some of our questions. While waiting inside the dealership for our vehicle to be serviced, my family and I counted 4 employees in total, working and walking around with no mask… all of them were huddled together around the cashiers desk at one point. It’s nice to know at woodbine Toyota, the rules don’t apply to the staff. The cashier, the man behind the parts desk, the service desk lady who was rude to us and another associate. Thank you for compromising the safety of every client in the dealership today. Thank you for doing your part in making sure we are all at a risk. The final thing was the wait. I can’t believe how long it took to service our car. It wasn’t even major work. We came in on time for our appointment, yet it took almost three hours to look at the vehicle. We only had a lose heat shield and it only needed to be secured back to the vehicle…I understand they have other vehicles to service. But this is poor planning on Toyota. How do you schedule me a time to come in and not even bring the vehicle in for service until 2.5 hours later? Customer service is the worst part about this dealership.

Ed Low

Service was great from service advisor and mechanic both communicated exactly the problem with the vehicle and was fixed beyond my expectation this has been the best service hands down I have experienced from a Toyota dealership since being a customer of Toyota

Billu Basran

Very bad customer service! I bought new Toyota corolla 2021 from here, I had doubt regarding my oil change services( received 2 free) I went to talk to Chetan Desai, he didn't respond nicely. I was sitting, talking to him, he walked away.... really? I mean really!!! This is how you behave with customers? Very disrespectful Asked to talked to manager, nobody cares!

agata wysokinski

Just bought our first family car here. We had an amazing customer service experience from the test drive to the purchase. Baris was excellent and answering all our questions and addressing our concerns.

Chang Kim

All staffs were very kind. No discount at this time but I got my vehicle early than I expected. I am satisfied with that.

Daniella Reed

Wish I could give a negative rating to this dealership. Owner of this Woodbine Toyota is ridiculously rude and needs to learn how to speak to the employees. I would not recommend working there because by the looks of it, they are being mistreated. I would also highly recommend going to another dealership to purchase or service your car because they do not know what they are doing over there. They purposely ignore the phone calls coming in so seeing that no one can get through is not surprising.

Lachezar Yadkov

It was great to work with Jay Desai again, after our 5 years lease ended for our Corolla, we got again a great deal and leased another great Toyota vehicle. Thanks Jay for your hard work and dedication. Happy to have more people like you. Thanks

Mohamed Said

Got this pre-owned car today from Woodbine, Toyota thanks to CHRISTINA KIM. My mom and I were really intrigued by the colour, kilometers on the car, and the greatest offer there is anywhere out there in the GTA. Christina was amazing with the offers she gave and hospitality, I highly recommend you guys hit up CHRISTINA KIM @ Woodbine Toyota, you best know i'm gonna be here next timeee!!

Kirthiga

Bad customer service and the sales manager is very rude and disrespectful!

Esztella

I first connected with Feras Neameh at Woodbine Toyota when enquiring about a 2017 RAV4 via cargurus.ca. He responded promptly to my enquiry and provided all the information that I needed before I felt comfortable enough to arrange the long trip to the dealership to test drive the car. When I did arrive at the dealership, Feras was able to help me straight away and was warm, kind, patient and knowledgeable. This is the first car I've bought in almost 20 years, so I'm no pro at this by any means. Not once did I feel pressured into any decisions. Denise was also really lovely in helping me execute the purchase. Both Feras and Denise also went the extra mile in making sure the car was ready to pick up with a very quick turnaround, for which I am grateful. Overall, I really couldn't imagine having a better experience and would happily deal with Feras again. And I love my RAV4 - it was in an amazing condition and in my opinion a very good deal based on my extensive search for used cars over the previous weeks.

Kasandra erica Tadina

I just got my car here today. Staffs are very accommodating specially Mevlut he was very professional to deal with. Overall, I am very happy with my purchase. Will definitely continue to return here.

H HASSAN

I recently purchased a 2018 Toyota Corolla XSE at Woodbine Toyota. What can I say, Murray Brown not only met but exceeded all my expectations. Murray listened to my specific needs, showed me great courtesy and his product knowledge was awesome. During the whole process, Murray was thorough, attentive to detail and had my vehicle ready in three days and made sure my accessories arrived as promised. Each interaction was professional and easy.

Jasbir Dhaliwal

Especially for Luay Yazigi--- I sincerely appreciate Luay for his time, honesty and patience. He is very professional and highly knowledgeable sales representative. He explained me every single thing in detail and answered all my questions to the extent of my satisfaction. I don't like to make a deal with people who tries to convince to make a deal right away.Thanks to Luay, he is not one of them. He informed me time to time about upcoming deals and i bought my SUV when i think, it is the time to buy one. He followed up to check, how my SUV is working and reassured me to call, if i have any concerns in future. In other words, i can say that Luay has all the qualities that you can trust him while buying a car at woodbine Toyota. Also, i would like to thanks the whole team at woodbine toyota. The financial manager explained every option very clearly.The girl at front desk has great customer services skills. Overall, i am very pleased from the services of Woodbine Toyota.

Nitin

It's okay..now they have increased labour rate...I think in pandemic this hike is too much...find alternative option...double check with other service centers..