Reviews of Landmark Auto Sales (Car Concessionaire)

Chantal Gagnon

Very helpful, no pressure. Fair prices and good selection. Brodi was knowledgeable and accomodating.

Derrick

I purchased 3 vehicles from this place.each one worse than the last. I wouldn't buy from this place.

Tessa rempel

Brodi truly went above and beyond to ensure the car we bought was in good condition. Best experience I have ever had from a used car sale. Would recommend to anyone looking for a reliable company and knowledgable staff.

Olivia McCreesh

I'm now on my second vehicle from Landmark and I could not stress enough just how kind, professional and reasonable the family that runs this store is! Everyone you speak with here is either extremely knowledgeable or is dedicated to finding the answer to your questions. Carey, Brodi and Kolton are all excellent at what they do and always strive to give you the most impeccable service that is humanly possible. I always recommend anyone I know that's looking for a vehicle to stop in and see the boys at Landmark Auto Sales.

Paulina Chavez

I’m super grateful with them. I loved my car and more the excellent service. I’m new in Canada and they helped me a lot with the paperwork and insurance. I totally recommend them! The best service and the best cars.

Peggy

Great people to deal with. Friendly and helpful through every step.

Bryanna Wallenburg

Purchased my new-to-me car a couple of weeks ago and so far I am still loving my decision! Kodi was very helpful and forthcoming with the car's history, and potential work in the next couple of years. He also spent the afternoon with my husband and I ensuring that we had everything we needed. It was refreshing to visit a no-frills family owned business, and I would recommend them to friends and family.

Maeve Melenius

I bought an SUV from landmark auto. I had driven it a total of 3 hours and the service engine soon light came on. I called told them I was on my way to a wedding on the mainland and I wasn't happy that I had to deal with this after only a few hours of driving. I told them I was nervous about driving it. The person I was speaking with was the owners son Cody. He said to drive it and not worry, his girlfriend has been driving with her light on for nearly a year. First of all I am a paying customer not your girlfriend and second why the hell haven't you stressed to your girlfriend the importance of getting the car fixed. He said to bring it in when I got back and they would look at it but I still had to pay the discounted labour of 70 bucks an hour. I had driven the 5000 dollar vehicle for 3 hours max and this was his reply. I took it to a mechanic I trusted after that. He ran scans and told me that the light had been on prior to my purchase and they had reset it without fixing the problem. A gas leak that cost me 500 bucks to fix. I spent another 400 dollars replacing belts they neglected to change before selling the vehicle. Alternator belt was badly cracked. Timing belt needed replacing another 1000 dollars. The vehicle makes a rattling noise above 50 km an hour. It's funny that when I test drove it I was only allowed to go a few blocks in heavy traffic. This establishment will not let you test drive without them being present in the vehicle with you or allow you to take it to the highway,. I find this strange considering that every other place I test drove cars I was allowed to take the vehice without a babysitter the only requirement being that I take no longer than 20 min and they photographed my license. I believe it was because they worried about me hearing the noise and or that the service light would come back on if I drove it too long. I understand that it's buyer beware when purchase a vehicle second hand but is a place of business that intentionally turned off the engine light and assured me in writing that all belts had been changed, oil, brakes, engine, etc was in good working condition. They even gave me forms stating this was true. I bought from a dealership because I thought this sort of thing would be way less likely to happen. I was wrong. I will NEVER purchase anything from this business again. On top of all that the sales person I dealt with was quite rude and seemed annoyed when I was asking him questions about the car. My advice is save yourself the hassle of buying a car from these guys. You will probably just be throwing away your money. Go to a place more reputable like Howie's car corral.

Eli

Recently bought a 2008 Civic Si from these guys and I have to say they really knocked it out of the park. This car is pristine, runs and drives like a dream and was competitively priced. This company is a family owned and run; I was lucky enough to have the pleasure to meet all of the brothers that work here as well as talking with the owner Lee. I would recommend this place to anyone looking for a great car at a good price. Huge thanks to my sales rep Kodi, I love my car and am super excited to continue to love and enjoy it for years to come! Go buy a car here everyone ????

Kamrun Maya

I bought my first car from Landmark Auto Sales and I am definitely quite satisfied with the price and services I have been provided so far. They are so cooperative that they did not even hesitate to come to my place and inspect the car after I informed them about the problems I had experienced. I would certainly go to Landmark Auto Sales if I want to buy a car again and recommend my friends as well.

Lori Courville

Poor experience with the purchase of my car.

Mark Anthony Guisadio

Purchased a 2004 sebring a week later engine check came out trying to call EUGENE the manager don't ever bother to answer or call you back, learn from me bring the car to a mechanic before buying don't care about you they care about your money

austin makow

did u check the fuse

M David

To anyone having issues after buying here, make a formal complaint to MVSABC

antynix xXx

Nice place, after I decided to not buy the car, they refunded me the hole deposit amount, I paid them earlier, to put the car on hold. Also, after not buying the car the owner gave me some tips for my further search. I can highly recommend Landmark Auto Sales.

TJ Twinn

Very happy with the car we purchased and the service we received.

Exposing Proxy Stalking Organized Harassment

I went by the Victoria BC, Bay Street Landmark Auto Sales branch location regarding a car ad on Used Everywhere. The place was dead. There must be some reasons why the store seemed to lack customers. The cars all had price reduction signs on them like they were desperate to lure in some potential buyers. There were no staff sales or otherwise in sight. They must be very slack in their interest in customers? Slack and lazy does not impress potential customers. I don't care. I am gone to the next one if there is no greeter of any kind. Also, every other dealer also has the full range of internet based communications. Get with the modern times. don't give a F what someone is away on or not.I am gone to the next one if there is no greeter.

Kiwi Daz

Carey at Landmark Auto Sales has gone above and beyond our expectations, when we purchased a used vehicle from him. He was very friendly and helpful. The staff there was also very helpful and friendly. We would recommend both Carey and Landmark Auto Sales to everyone. Thanks Carey for all of your help.

Luc Hamel

I wasn't impressed with the place or the salesman. When I got there to look at a Kia Sedona minivan there were three different prices posted on the windshield and none of them matched what I had seen online. When I mentioned that to the salesman inside (Eugene) he had to look it up on the Web and only then did he acknowledged the price. After he briefly told me about the car's condition I asked if I could drive it. It's during the drive that I asked him about financing and that's when things got bad. He suddenly got upset that I hadn't mentioned that before and accused me of wasting his time saying I should have mentioned the financing sooner and that he had to close the store in order for us to take a test drive. Is it me or isn't it the salesperson's job to mention those things to the customer. If this dealer doesn't like to finance sales or requires a large down payment to finance shouldn't that be mentioned early on. Eugene shouldn't be in car sales or any customer service related position. In the end I'm glad we didn't buy from Landmark motors, we found a minivan on Craigslist in incredible condition and at a lower price.

Money Bags (Scrooge)

Awesome guys very helpfull and good prices. A must to check out. They will help you everystep of the way of a purchase. I am so0o happy with these guys that any auto needs I will go to them. I'm set for life have good people on my side. Brody is big and sexy...

Pastor Steven White

I wish I could give 6 out of 6. Lee and his sons have gone way over the top in customer satisfaction! It's an '03 Marquis, but it's in pristine condition and drives like a dream. Thank you, guys! You're the best!

Emily

Amazing experience! I purchased a 2008 Toyota Yaris from Kodi 1 month ago, and I am very happy with my car, and with the service. The Yaris was priced fairly, and had recent replacements on the clutch and brakes. Kodi was extremely helpful, and after my first test drive I still wasn't completely sold and asked for a 2nd test drive out on the highway. Even though Kodi was the only one working and had to shut-down while we were out, he made it happen. I loved the car and decided to buy, and although they were not able to have the car insured at Landmark (as it was late in the day), his brother drove us to Uptown, and waited with us to be sure that everything went smoothly! When I purchased the vehicle, there was an odd sound coming from the rear brakes, but I bought it anyway. After a week or so of driving, the sound had not gone away. I asked Kodi about it, and brought it in to the repair shop attached to Landmark. The mechanic fixed the issue (drums needed replacing) and Landmark completely took care of the cost! I absolutely love my car and it drives like a dream. The team at Landmark have taken care of me as a customer, and I feel completely confident in their service and their vehicles. 100% recommendation from me!

Cory Banks

So very helpful and great selection and prices. Real mom and pop type place and we need more of that in auto sales these days

Paul Lacroix

I bought a car a few days ago from this long standing Victoria favourite. I am thrilled with the experience. I had the joy of interacting with the 30 year seasoned veteran and patriarch of the family Lee, on the phone the day before the purchase and his wonderful son Kodiak the day of purchase. I am proud of these guys and they are local...so I am supporting local, which I value. I would buy from them again for sure!!

Courtney Lamoureux

Great business. Great people. Awesome service. Quick to respond. I 10\10 recommend this company when looking to buy a new vehicle. Made the process extremely easy. Love my new Integra! car runs and drives great, excited to have a reliable vehicle! The price was great too! Over all had an amazing experience! Will definitely be going back in the future when it comes time for a new car again!

k Figfig

I went in just to look at some used cars, the guy was helpful, no other problems at all. Hey Ramond btw... try looking at the sign on the front door with the guys phone number on it saying hes on a test drive. and of course everything is on sale its a car lot. quit your whining!

Josh Bisnett

My wife and I purchased a car from Cody a month ago. By the time my wife came home the gas gauge reader bottomed out and was no longer working. My wife called Cody the very next day and left a message for him, informing him of our issue. We waited 2 weeks for a response and no return to her call. So I called and spoke to Cody myself. He said he would speak to his mechanic and phone me right back. Another week passed and no phone call from Cody. I called him again today (roughly 3 weeks since we purchased the vehicle) and he informed me that he hasn't got an answer from his mechanic, since his mechanic is not on site and is only called in when needed. Our gas gauge doesn't work on the car we just purchased...Cody could you tell me what would constitute you calling in your mechanic? When I asked him this question his response was, "It's not like your car will crash into a ditch if you run out of gas". Perhaps not Cody, but I may get rear ended on the hiway.

Dana Fauth

Brody went above and beyond to help us out with our vehicle!! Absolutely amazing service! Highly recommend dealing with him if you’re looking for a vehicle! Thanks again, Brody!!

Mitchell Campbell

All of the guys there were super helpful, friendly and concise. Not to mention they have a lot of actually desirable cars there for sale, for quite good prices. Booked an appointment the day before and was up and out with a vehicle I didn't even see posted prior, would and will definitely recommend this place.

Jim Dillon

Bought a SUV, it runs and drives amazing and has been an awesome vehicle for me! Was a super easy going experience and Brodi was very easy and pleasant to deal with! I would absolutley recommend this place to anyone looking for a quality, affordable car with pressure free sales!

Hoss Boss

Great service, excellent prices, easy going guys, straight shooter, had no problem!

Joanna Daley

'New management, new attitude' same BS!! Absolutely classicly dissappointing 2nd hand car sales place. Pricing varies dramatically depending on who you talk to. Safety check that's done on the cars before they're sold isn't worth the paper it's written on and certainly should not give you peace of mind in my experience. Bought a car, huge problems from day one, phoned and got told would be sorted, wasn't, no return phone calls when promised etc etc etc etc etc.

Kyle Smith

I bought a jetta from landmark auto's back in September and don't regret it! Car has been perfect and haven't had any issues with it. Sales men were super helpful and informitive and I didn't feel like anything was being hidden. The hole experience was good and ill be coming back for another car when the time comes!

Judith Taylor

I found Keith particularly honest knowledgeable and helpful in finding a vehicle that met my needs. Its a high quality vehicle and I would go back in a minute and recommend both Keith and landmark for their integrity.

Eric Best

Came in looking for a used car and they had great prices, salesmen was helpful friendly and best of all not pushy. One of the most easy and pleasant experiences buying a used car!

Ferdinand Schuster

Super friendly customter service ,really helpful made the buying process easy. I would recommend these guys to anyone. Love the new car, and the buying price was great. Will be going back in the future.

C Agatiello

Had such a great experience. Brodi was so helpful and we ended up buying the perfect car! I would recommend this place to anyone who is looking for a great vehicle for a fair price.

Alex Kolver

I bought a 18 years old van from them very good price and condition, I had a couple of issues in first day which they fixed them, very happy with my purchase and customer service, highly recommended

Justin Galley

Very helpful, quick and accurate knowledge if the vehicles being sold

Stephen Martin

A terrible business , I bought an F150 from them two weeks ago, they had me stand in the parking lot for four hours while their mechanic changed a spark plug and deemed the vehicle good to go, six days later I’m in the garage getting the timing chains done, a new caliper because it was seized, new front brake pads, and a 4x4 hub component and I’ve been told it still needs an upper ball joint. Call landmark to try and make it right, all I wanted was 30% of the bill covered and all would be well. Instead I am told I needed to bring it to their “mechanic”, the very same one that missed all of these EXISTING PROBLEMS. Needless to say after I was ignored for a week I mentioned that I would need to call the VSA and I was told by their Sales man to “go for it”. $4000 later and the problems aren’t over, DO NOT BUY FROM THIS BUISNESS Be warned they won’t sell you anything safe or sound. And to be clear this was a 15k purchase paid for with cash and they refused to help.-5 stars.

Don Boughton

I was rear ended and had to look for another car. I looked on used Victoria and saw the vehicle I was looking for. When I went in to Landmark Auto I was met by Kodi. He was very helpful . H I found their prices to be quite reasonable. Compared to other lots.I would recommend this dealership to anyone looking for a good used car at a good price.

Tyler Robinson

Traded up to newer, heavier duty trucks twice through them. Satisfied with my purchase each time.