You have all the feddbacks of real people like you who consumed the services of Harris Victoria Chrysler Dodge Jeep Ram (Car Concessionaire) near to the area of Esquimalt (Canada).
Nowadays the firm receives a rating of 4.4 out of 5 and that rating has been based on 127 reviews.
You must have seen that it has an average rating is very high, and it is based on a very high number of opinions, so we can say that the rating is very credible. If many people have bothered to evaluate when they've done well with the business, it works.
As you know, we don't usually stop to place tatings when they are positive and we usually do it only if we've had a problem or incidence...
This Car Concessionaire is included in the category of Dodge dealer.
Traded my truck in only to get a car with 80km of gas in the tank, and a brutally chilled windshield. The car also was not cleaned at all and had stuff all over the floor from previous test drives. A week after I picked up my car the key fob also had a dead battery. I scheduled my windshield to get filled and it looks like they painted clear nail polish over it. It’s clearly not fixed because it fogs up around the area. I contacted Harris dodge about the gas issue and they told me they would send me $150 which I still haven’t received over 3 months later. Absolute joke of a dealership. strongly suggest you DONY buy here there’s much better options in Victoria for cars and customer service.
Great service, Nate was a great sales person. All the staff are fun people.
My experience with Harris motors and representative Eric was excellent. He understood my preference, went above and beyond to find the car for me within my budget and provided me the right price for my car. Super happy with my purchase and would definitely recommend Eric to my friends and family.
Great inventory, knowledgeable staff. Can't wait for the expansion to their new location!
Harj was there for me start to finish, Brooke and Derrick had my back throughout as well. In and out with a fantastic and safe vehicle. Yay
Amazing friendly staff thank you Omar. ????
10/10 for costumer service, Madalyn and Shane were amazing and very accommodating and friendly! Will most definitely be recommending this place to everyone I know that are looking for a vehicle! Or just some comedic relief! 444
Josh and Bailey at Harris Victoria were both AMAZING to work with when purchasing our new truck! The service was way more then 5 stars, I would give them 10 at the very least! It’s so great to finally see a dealership that has so many women working there! Like a breath of fresh air! Then there was also some doggos to pet while we were there. Josh was outstanding! He started his day at 8am and we didn’t leave until at least 10pm! They go above and beyond! I would like to thank the entire team that worked with us on our new truck purchase!! We are extremely happy with the all around service, very friendly, professional and honestly the BEST experience I have ever had when purchasing a new vehicle! TOP NOTCH in my books! Thank you all for all your hard work! We are extremely happy and satisfied with the new truck and the experience!
Noah was an amazing sales person when I told him what I wanted he said okay let’s make it happen. Also when I said it was all my only choice and if it didn’t work it was ok too I could try again another time he understood that too. But I do have to say I am one happy lady. My view on this dealership has changed significantly. Thank you ????
I can't say enough good things about Jimmy and his team at Harris. Never has a dealership worked so hard to help me find the right car and get the best financing. Everyone was so helpful, but a particular shout out to Jimmy, Allison, and Brooke who all worked so hard and were so kind and communicative in helping me. I love my new car, and would go back to them in a heartbeat for my next one!
It was a nice trip there. Noah T was kind of enough to show me around and helped me out.
This dealership just ruined a simple tire job of a family member. I would not recommend them. They denied responsibility and refuse to work with car owner to fix the problem.
We dealt with Prince and we had an excellent experience. He was patient and explained everything from start to finish. He was never defensive when we asked questions and was very knowledgeable in his products. He did what he said he was going to do and I would recommend dealing with him if you are looking for a vehicle. One thing that stood out was when negotiating my vehicle to trade in, he shared with me current listings and was open that the dealership needed a small margin on the vehicles too. Go see Prince!
Best experience yet. Super friendly
Josh was very friendly and comforting to work with. Made my trade in smooth and flawless! Great costumer service from everyone in general!
Will the sales agent was friendly, courteous and professional. He explored all the options available to me with no hard sell at all. Along side him was Shane the sales manager and he worked hard to get the best deal for me and had complete transparency. I appreciate the integrity all round. Thanks you.
Will was very helpful, he answered all of our questions and was always on hand to attend to our needs. He was patient and attentive, thanks Will for the positive vehicle buying experience.
)Matt is the perfect sales man, he is very good at his job. He made me feel very comfortable talking to him. I would definitely refer my friends to come see Matt to purchase a vehicle through him. He's very kind and easy to talk to I feel that Matt needs a award for his work with people, I feel he goes about and beyond.
Thanks Noah for helping us find our new Jeep! Noah from Harris Victoria was awesome to work with, very transparent throughout the entire process, and I highly recommend working with him if you need a new Jeep. He really went above and beyond to make sure that we walked away as happy customers.
Matthew was amazing to work with super fun and friendly guy! Stoked with my new truck and this team to work with!
Nathan, Shane and Craig did very well by me, they went above the call of duty to see me in a car that I was very happy with.
This was an amazing experience at Doge. It was a pleasure doing business with them and the service was phenomenal. Matt was a perfect representative and made everything easy.
Great vehicle and super helpful staff - with the exception of the one try-too-hard lady with the black fur coat and mini skirt. She would not stop staring at my husband and even took it upon herself to walk him out :) Who knows maybe I'm a ghost and she just can't see me? Or maybe this is how she usually gets her sales?
While shopping for a new car, we test drove many vehicles at several dealerships in Westshore & Victoria. We had a beautiful Mercedes to trade & wanted the best possible deal. When Matthew Sartison of Harris Chrysler on Yates Street in Victoria was gentle, matter-of-fact, honest, factual, pleasant, very well mannered & professional! He got us a very good deal & we drove away as happy as could be! If you are looking for a new vehicle, we highly recommend working with Matthew!
Josh and Shane worked some magic and got me in my dream Jeep. If you're looking to get in a wrangler, or anything for that matter, this is the place to come!
Very nice support and negotiation from Richard . Thank you Carol
Very pleasant, and went above and beyond to fit my needs!
Mattew was great to work with as was Nathan. I was able to get the vehicle i wanted for the price that worked for me. Thanks Harris Dodge!
Sales manager Saad Khan was very pushy, rude and disrespectful and not respecting me and my girlfriends decisions while looking at vehicles trying to get us to leave with a new vehicle when we specified we are just looking and wanted numbers to sleep on it.Funniest part they probably would have had a deal if he wasn’t so rude and disrespectful.
Nicole from Canada Drives was very helpful and got me into a great new van with great financing. She worked really hard and was so helpful with the entire process. Thank you to all the staff at Canada Drives and Harris Victoria for making this such a great experience.
Will was great and helped get the truck we have been looking for. Thanks again Will!
Super quick in helping me find a vehicle to finance in order to build credit towards financing model3! Dealt with Eric in sales and Brooke in financing who helped make sure everything was explained in regards to policy/coverage/overall payments and interest etc.! Only gripe was Eric could've gotten a bit more info off of me in regards to engine/transmission type, although these are minor factors considering the short term I plan to have the vehicle! Thanks again to CanadaDrives team for overall great communication ???? -Mat
Had a fantastic experience. Got way better deal than other dealerships. if you are planning to buy a vehicle, do connect with Josh(sales person) gor a great deal
Matthew, Shane, Brittani, and Nicole have gone above and beyond for me to get into a good car with a good rate! we’re so appreciative of everything and all the hard work they’ve done to get us our dream car :) it’s been a process to get it done but we’re very happy with the end result. thank you to matthew for fighting for our chances and thank you to the harris team for being so accommodating and great at what they do! Tee Wilson & Taylor Jones
He gave the best service I’ve ever had in my life jack ni has give. Us outstanding service and got us what we wanted
I had a nice, kind help in in getting the best for my credit,each staff member was very kind and helpful ,,thank you
Happy with my experience finding a new vehicle. Brad was helpful and patient with me while exploring options.
The Service Department here is incredible. Emily is our go-to contact, and she makes sure to get us in ASAP, keeps us looped in on everything that's happening, and always goes above and beyond for us. Our Jeep is detailed and cleaned after every single visit - whether we're just getting something checked out or actually serviced - and it looks shiny and new every time we pick it up. Super grateful for the Harris Dodge Service Department! ????
Sierra knew exactly what I was wanting to get into. She wasn't pushy and knew what she was talking about when it came to the vehicle. 10/10
Every one was very helpful finding a vehicle that works for me. I even got to meet the finance Directors personally.
I came to Harris dodge on a whim to buy a new vehicle for my growing family and Prince was super helpful at making it all happen. He went above and beyond to make sure we got the best possible deal! He was super fun to work to do business with and I definitely recommend coming to him if you’re in the market for a car :)
Just bought a 2020 jeep compass, Jay made this the best experience I've ever had buying a car. He was honest, up front and got me a really good deal worked out. I would highly recommend buying a vehicle from Harris dodge!! Thanks again for getting us into a safe and reliable jeep that the whole family loves.
Harris Chrysler employees are very professional and treat customers in a positive manner ensuring complete satisfaction in purchasing a vehicle.
Richard was great! Highly recommend
Good experience with Will he's a sales man Honest, had answers to my questions and if he didn't know he said and found out for me. Good experience would recommend for sure
I scheduled a test drive but had to cancel (with notice) because something came up. I told the staff I would call back when I was ready to rebook as I didn't know my schedule yet and had a busy weekend coming up. Over the following three days THREE different people called or texted me FIVE times to try to get me to rebook, despite me telling them every time I was not ready. I only picked up the calls because I was expecting an unrelated phone call and they called from different numbers every time. I honestly would have called back to rebook when I had free time but if that is how pushy they are before you even enter the doors I can't imagine what it would be like to deal with them in person. Please consider being more respectful of peoples' boundaries!
Matthew and Saad provided great service!
Noah, the sales advisor at Harris Victoria who helped my parents into getting a new Jeep was very helpful which made the whole car buying experience really easy and has an excellent attention to detail. The whole team, including Lucas the Sales Manager really gave all their efforts into getting us the best deal as possible. Big thanks to all! :)
Just picked up the factory order ram 1500 warlock. Special thanks to Shane Nathan and Luke. You guys made the process efficient and enjoyable! Waited for quite a while but it is worth the wait. Only sad thing is the bed liner was not done at the factory but overall, a pleasure experience. Lance
Noah was a pleasure to work with. He was friendly and patient and really helped us get what we needed. Definitely ask for him when you’re searching for your next vehicle.
Josh was very helpful. He is sincere and a professional. Would recommend my friends to come to Harris for their car needs.
Corey from Harris Victoria Chryler Dodge was a great help to me in organizing the repairs on my 2013 Dodge. I came from off island to get the work done, and the repairs were extensive and vital for safety. Corey was friendly, hard working, and efficient in making sure everything was done for me. He even acted as a liaison with the co-owner of my car (who was working up North) - explaining to them by phone all of the work needed so I could get full approval on the expenses. This made everything much easier for me. Now I'm back home with a safe working car and very appreciative of Corey and the other dedicated staff at Harris Victoria Chryler Dodge for their timely and thorough work.
Friendly and helpful staff, professional and respectul service. It was an easy process.
Have been dealing with Harrison dodge vic for over 5 years. I have had 3 different vehicles through them. Other then the first time of purchase I have been very displeased. They are the most recognized unprofessional dealership I have ever delt with.from Fals promises to straight-up lying I got a parking ticket do to them taking 2.5 hours to located my keys and get them back to me was told they had someone move my truck so I wouldn't get a ticket meanwhile my truck was parked right where I had left it with a ticket I have 1 to 3 people call or text me a month to come down and to get into a new vehicle but nothing ever becomes of it. They have lost my paperwork numerous times I have wasted so much time and had driving back and forth for nothing. 100% unimpressed
Nicole did an amazing job with helping my credit. She got me a truck for work as my first vehicle. And then she got me into my dream vehicle! She really cares for her customers and will go above and beyond to make sure you are happy
My experience at Harris dodge was excellent!!!, I’d like to personally thank Brad and my man Harry, may you both have many more sales in your bright future all the best mates. ???? Cheers Ryan Martin
Josh was amazing to deal with! Super friendly and helped make sure I was completely happy with my purchase! Highly recommend working with him!
Very good greeting and clear information from Nicole. Set us up with the perfect car for us
Brad has been very attentive to our needs and has helped us for each step of the process. Thank you again Brad!
Absolutely outstanding!! These folks go way above and beyond to ensure 100% customer satisfaction and we truly couldn't be happier with their service! HIGHLY RECOMMEND!! :)
I haven’t bought a car yet decided to wait a few more weeks until I’m finished school however Jack has been super helpful to me in find exactly what I’m looking for an has treated me very well so far. Will be back to see him when the time is right for me.
Harris Victoria is filled with an awesome, helpful staff that are extremely patient and understanding. In the end I got the car I wanted for a great price. Brittani in finance ensured that I was kept up to date every step of the way! Everything went very smooth from beginning to end! My overall experience was wonderful. Everyone in sales is lovely. If I ever buy another car it will definitely be from this dealership. Thank you everyone.
Josh, from Canada Drives, made buying a new vehicle easy and stress free. He was very informative on the financing works. I gave him all my wants and my budget for a vehicle and Josh made it happen. I didn’t even need a co-signer. Yay!! One happy customer, right here.
Matt did an amazing job finding me exactly what I wanted without the usual high pressure sales tactics. I’d highly recommend you go see him if you want the car buying process to be painless and even enjoyable!
THEY WERE AMAZING ! The team at Harris Dodge was and is always friendly and Accommodating. Iv gone through them twice and have had VIP service. Highly recommend!
Had a great experience with Jody the internet manager. Very professional and accomdating. So excited to start driving my new Compass Trailhawk!
I had Brad help me out, he got me into the vehicle I wanted at a competitive price
everyone is super friendly really I got a good experience Thank you Matt for helping me today
My FIL was having bad experiences. This dealership undid all the damage done. Took the problem car, gave him a brand new van for an affordable price, lowered his payments, just 100% a better and faster experience than we ever expected.
Great service, upfront and easy to deal with....super happy!
Prince has been extremely professional in helping us finding our perfect car! The whole Harris dealership’s team made sure of our total satisfaction and delivered an excellent service. Thank you again for your help and expertise.
Jay is an absolute beauty, he made the whole processes of buying my new Ram very pleasant and seamless. And a big thanks to the sales manager shane for going out of his way to make sure i was happy with everything. Over all a very positive experience. Will certainly be doing business here in the future.
Happy happy Jeep Wrangler owner for 5 years. The service at Harris has been consistently excellent & Im on a budget!
My Parent brought their jeep in Friday morning, said they would come pick her up and have it ready by end over the day. It's 7 right now and they service center has not contacted them about getting their vehicle back. Guess we will have to wait till Monday before we have a response as they are too busy on the weekend.
Very helpful informative staff! Would recommend 10/10
Happy with the deal and attention. I had a lot of questions and back and forth and everything went smooth. Satisfied customer.
These guys told me to come in to check out a certain truck that was already sold and had a deposit on it even though they have it for sale on three different websites. They knew which truck i was looking at and wasted my time, then didnt give me back my license when i left making me come back a second time. what a joke.
Great customer service and dedicated to satisfy customer needs. Thanks PRINCE for your assistance and keeping me updated. Also kept on checking with me time to time.
we are so happy to have had the best service when purchasing the new Jeep wrangler. everyone was super helpful and informative, with no pressure. they gave us our time to make the right decision and even let us take the jeep home to solidify our purchase. Peter and Scott are so kind and made us have the greatest experience ever. Highly recommend these two if you are in the market for a jeep.....and who wouldn't be?
Matthew was very helpful in getting me into a new vehicle! The whole experience was excellent and he helped work around my busy schedule. Appreciate his enthusiasm and good attitude!
Madalyn and saad where absolutely amazing !! They made my Jeep dreams come true !! They didn’t stop till I got what I wanted.!!!! Highly recommend coming here for your new car !! 10/10 so happy thanks guys !!!
Great sales team, very friendly and educated. I specifically dealt with Ben and he made the whole process very easy and enjoyable. I highly recommend Harris Victoria Dodge
Wonderful experience, excellent service w Jack Ni definitely will be referring people to you Thank you again ????
boughtvehicle from josh. Highy recommended
The service was excellent! Eric was awesome! Mathew and Brooke were very nice and helpful too! My new vehicle is beautiful!
Appreciate the service of Josh. Really friendly
Noah is very nice young gentleman! I have so far been pleased with his service!! I am presently waiting for my purchase to be detailed and serviced for me to come and pick it up, sometime within the next day or two. Thank you Noah!
Jack helped me find my new car, exactly what I was looking for! Great service
Do not make the mistake of trusting this dealership. They said they’d only show me what would fit in my budget (I was very clear my max) on a trade in-but totally wasted my time instead. I bought a used SUV from them 2 months ago that I wanted to trade for an AWD and they tried to gouge me 8k in 2 months. I barely had driven it, no accidents or repairs needed, nothing wrong with it. Then they tried to sell me a SUV with 2 accidents above market value! Bottom line- they’re looking to take as much of your money as possible. I will never deal with Harris dodge Victoria again or recommend this dealership to anyone. I don’t trust these folks at all anymore. That was so unacceptable. Don’t waste your time, take your business elsewhere and be treated fairly.
Jay and Shayne were outstanding to work with. They put a lot of effort and time into finding the vehicle I wanted. It was very easy to make the trade in and drive away happy. Very good experience at the Harris Victoria Dealership. ????
Amazing Vehicles ????????????
Wow what a amazing day this turned out to be if it wasn't for Nicole and all her hard work i wouldn't be driving away in my beautiful new car (it's freakin amazing red blacked out 6 speed GT its so me ) I highly recommend HARRIS for all your car needs all the staff is great they make you feel very welcomed and all are very nice and work hard to get you what you want a huge Thanks to Nicole shes the best please come here if your looking for a car and ask for Nicole trust me on this one shes dabom ok im off in my new car have a great experience at harris like I did
Omar was a great salesman, he was able to go into deep about the car. The car we initially wanted had sold prior to our arrival, he was able to find something similar. He went out of his way to find our needs and wants with a car. For someone who’s been in sales for four years like he has is legendary status right there. If I had to Recommend a friend to omar I would vouch for this guy 100%
Britt and her team were fabulous helped mom get into a great car with low affordable payments. The Harris team went above and beyond for her!! Greatly appreciated!!
Prince was professional, personable, and did an overall great job.
My experience was lovely; Josh was an efficient and friendly dealer with great communication and highly adaptable to adjustments and refinements. The check-in over the phone and via text made the whole process leading up the in-person test drive clear and concise; I would recommend his service to anyone else seeking a new or used vehicle on Vancouver Island.
Thank you, Matthew Sartison, I love my new jeep !!
Great service by sales consultant Richard! He helped get me a nice new shiny Ram 1500. He even put up with my constant fussing over options with a smile. Both him and the Harris team went beyond to get me my right truck. Gracias amigos.
Omar was very helpful in the process of buying my new car. He was quick with his email replies, friendly, not pushy & easy to work with. I'd give 10 stars but google says 5 is the max.
Overall good experience, I know salesmen, I think at least. These guys were pretty fair
The staff at Harris was out standing. What to do a big shout out to Nathan who help me get my new Jeep and to the staff for all the hoops they had to just though to get the jeep here for me. I would recommend them to anyone who what a used or new vehicle. Maybe one of the best buys experience I have ever had. Thank you so much Harris Victoria Chrysler Dodge.
Rosalind was a breathe of fresh air! We have not really had great experiences with sales people in the past and were blown away by her sunny and genuine personality. We felt she really listened to us and what we wanted and she did not use pressure tactics on us. She diligently checked in on us throughout the process to make sure we were feeling ok and had everything we needed. We cannot recommend her enough and if you are looked for a great experience when you want to purchase a new vehicle she is the one you want to see. Thanks again Rosalind it was an absolute pleasure doing business with you from Mike and Jen
Fantastic customer service! 3rd vehicle I’ve bought here over the years and always a good experience! Will definitely come back for my future vehicle wants/needs!
My Gladiator finally arrived just in time for the snow, after waiting nearly 7 months. Thanks to Josh and Shane for getting the job done. The long delivery window was no fault of theirs, just the usual supply issues of the time.
We just bought a 2020 Cherokee trailhawk at Harris. For me, great service and great people that treats their clients with respect and listen to their needs are the most important aspects for any type of customer service. This is usually hard to get from a car dealership and I have had many bad experiences in the past. However, our salesman Peter, sales manager Shane and Lucas from financing all provided my spouse and I just that; an incredible and personal service on a human level. I couldn't be happier with the amazing service they all provided.
Amazing staff! Huge shout outs to Nicole, Brittany and Brooke for being so great to deal with and helping me find a vehicle. HIGHLY recommend these ladies to anyone who is interested in a vehicle. And another huge shout out to Josh for coming and picking me up, and just being super friendly and easy to talk with. Helped relax me for a smooth experience with the aforementioned ladies. All in all, 10/10 would recommend and do it through them again.
Came in to buy my first car with my dad. He brought me in to meet Prince and he was the most helpful salesman. He brought a few cars around for me to look at / test out to make sure we found the right one. He helped me through the entire process and made it very easy to understand as a first time buyer. I’ll definitely be back for any future car purchases and will recommend Prince at this dealership for anyone else who needs a vehicle. Very fast and friendly service from everyone involved. Thanks so much guys!
Josh is a creative, friendly chap, easy to deal with and always has a smile ????
Richard and the team at Harris Victoria showed a high value skill-set, operated professionaly, and worked out a deal within a few hours. Tremendous work. Good coffee.
Mathew and Saad were amazing! Awesome experience.
Had a great experience with Harris Victoria. Went in to buy my first car and Josh made me feel super comfortable. He understood my needs to perfection and I had an amazing experience in buying my car! Highly recommend him and this showroom for your automobile needs.
Haven't actually been so can't comment on the customer service. This is just commentary on their documents fee of $997 I saw in one of their ads. Nearly a thousand dollars for paper work fee when most dealer charge half of that at most is just ridiculous. They also don't list the vehicle price in many of their ads on classifieds which is probably a tactic to obfuscate the listing price of the vehicle so they can tweak it more easily. Again, can't comment on the actually staff, but their ads are enough to keep me away. Helpful tips for ANY dealer: If they have a vehicle you want, by all means go there, but insist on transparency in your deal. Do not just look at monthly/biweekly payment amounts, demand breakdowns of your deal including ALL fees itemized, total new vehicle cost, and get a clear value on your trade in and your positive or negative equity on it. When they have you initial things like prices or payment amounts, these are NOT binding. Until you sign a sales agreement or any type of contract, you CAN walk away from the deal. Also, always bring two sets of keys for your trade in, but hold on to one until the deal is complete, then drop it off. This prevents dealership schemes as you can just drive away if things go sideways before any agreements are signed. Be firm, demand transparency, and ALWAYS say no to extended dealership warranties on brand new vehicles. Good luck!
horrible experiences all around choose a better dealer who wont take you for granted
Dealt with Josh and Shane, both very professional and accommodating.
Well they are car salesmen,what more can I say. They do try hard to make the sale .
Nicole was great help me understand credit more and got me into a sweet new ride five starts for sure!!
Will, Shane and Brooke make an amazing team. Will made it so easy to choose the right car and make the process smoother. Definitely a great service!
I would like to thank everyone involved with my experience here. Very understanding and helpful way past expectations. I'm thankful and appreciative the hard work.
Had a great service. Trystin and Omar went way and beyond just to get me my perfect car!! Loved it here.
A shout out to the team at Harris Dodge Victoria for helping me find the perfect family vehicle! We settled on the Jeep Grand Cherokee Limited X with HEMI. I’m so excited about my new vehicle, and my husband and I both absolutely love driving it. This vehicle has everything a girl could want with all the bells and whistles. We took our time shopping around before deciding to return to Harris Dodge to work with Omar. Omar went above and beyond to accommodate all of our needs. He was extremely patient and understanding and allowed us to take all the time we needed (and with little to no pressure) to make sure we were making the right decision. Five-star sales professionals like Omar are few and far between. We are so grateful to Omar for everything he and his team at Harris Dodge Victoria did for us. A few other honourable mentions include Brittany: you’re amazing! Thank you again for all your support; Plus, and a big shout out and thank you to Chad for helping us walk through the finances with ease. We are truly grateful for the outstanding service!
Madalyn was very helpful and honest!! She was a very fantastic sales person. I would recommend her to anyone who is looking for a new or used vehicle.
My experience at Harris was definitely worth the 5 star ???? Richard Kelly helped me find the vehicle I didn’t even know I wanted. He was very accommodating and professional. I will 100% be recommending Harris dodge to my friends and Richard in specific!
The best experience ever! Josh, Shane, Brooke, and team worked seamlessly to ensure I got the perfect vehicle for my family while also saving me money every month! Go see Josh for top notch customer service while shopping for your new vehicle.
Bradley did awesome work he knows his vehicles and does this best to make his customers have you
I found my Mazda CX-30 at an affiliate dealership online. I requested a callback in the online chat feature and Jody from Harris Victoria got back to me in no time. It was the first act of incredible customer service in a string of them! Jody was an absolute treat to deal with. He was truly welcoming and made me feel like he was helping me buy a car, not like he was trying to sell me one. Jody and the team at Harris Victoria are exceptional! I would wholeheartedly recommend them if you're in the market for a new vehicle! I hope I never have to buy another new car, but if I do, I'm definitely calling Jody.
I would recommend Harris Victoria to anyone. Awesome staff, sales manager was great to work with, salesman were knowledgeable. Also ask for Nate as he worked with me for months leading up to my purchase to help find me the perfect Jeep for me and my wife! 10 out of 10 would reccomend.
I recently purchased a 2020 RAM 1500 Classic from Harris Victoria. I can, without a doubt, say that this was my best experience ever purchasing a vehicle. Noah helped me through my choices and even though I was vague about what, I wanted he presented me with options that blew me away. I had so many questions and he got them all cleared up. He wasn’t pushy at all but I always felt that I will be leaving with a truck I can be proud of. Thank you Noah. Brit was excellent with presenting the deal on paper and she will never really know how much she helped me. She followed through on everything she offered. I felt well taken care of when we were done discussing the details and all the questions I had. Thank you for everything Brit. When it came to signing the paperwork and making it official Brooke met and exceeded all my expectations. It is the first time I left feeling that I signed what I was promised in the showroom. Thank you Brooke. I want to thank everyone that was involved in my new purchase for their unbelievable customer service and most of all understanding what I needed to move forward. I will be back to buy here again.
Nicole was great. An overall smooth experience. I am happy with the customer service, Lucas in finance was great as well ! Highly recommend !
My wife and I came in looking for a new Jeep, we are a young couple and needed more room for our family. Prince at Harris dodge treated us super well and showed us lots of options. The hole team here at Harris worked hard to get us approved and in a vehicle we loved. I’d highly recommend coming in.
For my first time buying through a dealership I couldn’t of had a more pleasant and easy going transition into the truck I could of only dreamt about getting and a very big thank you to everyone at the dealership and mainly the man himself that helped get me here, Josh the man the myth the legend. Thanks for everything
Thank you Mathiew for your Sevice everything was completely in less than an hour.your are kind and everything was nice explain . I love the car and thanks very much for your help
Matt was awesome! He treated me with dignity, grinded to meet my budget, even thought outside the box and matched me up with a Compact SUV to suit my lifestyle needs, not something I actively would have pursued, but I'm thrilled to have it. Would absolutely recommend him if you're someone who struggles a bit with anxiety when approaching car sales and financial decisions.
Very good, fast and friendly service ???? Thanks Matthew!!
Matthew and the team were absolutely amazing to me - they always kept me in the loop, were very friendly and professional. I am thrilled beyond words with the car they got me into, and wouldn't hesitate to deal with them again! Thanks so much, Matthew! You guys rock! -Travis
Great dealership with very hard working staff. I had the pleasure of working with Josh who was knowledgable, professional, well dressed and may I say quite easy on the eyes. Shane is awesome, watch out for his confetti cannon!
Matthew was very helpful and great to deal with in purchasing my vehicle. Thank you so much and would give him 10 stars if it were an option.
Though they didn't have the exact vehicle we were looking for, they were very friendly and professional.
Thanks to the parts and service department, for screwing me, out of thousands of $$$$ and damaging my vehicle. I will never take my Vehicle here again for any maintenance work again. A few of there employees should not be working in there positions they are in. I have been arguing with these people for months now. The attitude that these people have its wrong, rude, and very disgusting. What has happened to, I don't want it to happen to any one else. BE VERY AWARE
What a wonderful experience..was very pleased with Will G. And his Professionalism .all the staff gave a very friendly and welcoming atmosphere ???? Thank you for your time and efforts to have me leave pleased.
Honestly, amazing job on the service Richard. Staff team was friendly and efficient. Thanks again!
Nicole was very informative as well as personable and showed she truly cared about my needs in a vehicle and got me what I wanted. The whole team there is super nice always asking how they can make you feel comfortable while you wait yet not too in your face about it. Very nice cars very reasonable prices and staff is wonderful thank you to a great team for getting me into the vehicle I needed!!!
Dealing with Nicole was an absolute joy. Professional, thorough and ver pleasant to talk to. Harris Dodge has an excellent person representing Harris Dodge.
Special Kudos to Nate, who gave us professional, friendly and no-pressure guidance, Jay who passed on his knowledge and enthusiasm for Wranglers, Shane who worked with us on pricing with graciousness and honesty and Lucas who guided us through the financing labyrinth with clarity. We now see why Harris has so many 5 star reviews. Thank you all. We look forward to new adventures with our Wrangler Safari!
Josh and all other staff worked so hard to get the best vehicle for me. I left with a new car with a big smile on my face! Shout out to josh specifically as he was our sales representative and we were taken care of and made to feel comfortable. Thank you Josh and to all other staff at Harrison Ford <3
Huge thank you to Eric and Brooke for the amazing service that they provided when I went there. They both did such a great job and were so friendly. Would definitely recommend to go give them a visit if your looking for a new car.
My car literally died in front of the dealership. Everyone was very quick to assist and help! Corey, at the service desk, was especially helpful and communicative every step of the way. Not only did he wave some of the diagnostics fees for me, he texted me with updates and got an appraisal done for me! If your car ever dies try and do so at Harris dodge ????
Super friendly staff!! Tks Nick and Shane for the awesome deal!!
Nate is awesome! Made the numbers work for us.
Great customer experience every step of the way. Omar in sales knows his stuff, is patient, responsive, courteous and made sure I got exactly what I was looking for. Brooke in finance took the time to explain everything clearly and outlined all features and benefits of the purchase. The service team worked quickly and gave me a perfectly detailed vehicle. I am 100% satisfied and will refer to this team.
My husband and I had a great experience at Harris Victoria. Nic, Shane and their team were extremely helpful, knowledgeable and friendly. We are excited to drive home our new car today!
They tried to sell me a rental charger as new. My friend spotted it for me just before we made the deal. "I've mistaken it for another charger" they said
Trey and Brittani are great to deal with. I recommend Harris Dodge to everyone, such a great atmosphere to walk into!
Hi.. I just wanted to send a shout out to your service department. I had some car issues today. My car was locked in park and I couldn't move. Within 20 minutes of my phone call, one of your service guys showed up and fixed my car for me. It was above and beyond and I am so grateful. I will be singing your praises all over town.
Richard got us a great deal and pleasant stay at Harris. We are happy we got to upgrade our car. Thanks guys!
I put 4 star coz of some error & misunderstood!but other than that it was good service and fixed everything.
My partner and I had an amazing experience at Harris Dodge in Victoria. The two gentlemen that helped us was Richard and Derek. They were able answer every question or concerns we had, and more. Over all I would 100% recommend this dealership. We thank them for getting us into the truck we've always wanted!
Will was super friendly, very knowledgeable, and very informative. Overall we had a very pleasant experience with the sales team here. Thank you so much! Cheers Kevin Overhill Proud owner of a Jeep Gladiator
Bought my Jeep here and they were great!
I had Josh help me with finding the car I was happy with, he made it so easy and comfortable as buying a car can be stressful. It was a fast and smooth process from start to finish. I'm excited for my new vehicle.
Madalyn was extremely helpful and helped me through the purchase of my new Ram Rebel. I will be a loyal customer from now on. She made it easy and I felt comfortable throughout the process.
I had a great experience working with Nicole. She is very professional and treated me with respect and in the end we were able to come up with a good deal.
This is our second time purchasing from Harris and they have been incredibly accommodating, patient with our 3 kids under 5 and giving us an incredible deal. Our first purchase was a 2015 Dodge ram 1500, today's purchase is a brand new 2021 Dodge Ram 1500. This 2nd time they were able to reduce our interest payments and give us a great deal that made the upgrade worth it. Thanks so much Harj, Saad for your time, patience and excellent customer service!
The best,i drove out with the best cars and deals in town
Madelyn was very helpful and had me into a vehicle within 3 hours !!
Great bunch of folks at this dealership. Was able to get me an approval when another dealership said no and in a 2021 to boot! They take the time and Josh is a great lad!!
Working with SAAD was awesome!
Matthew Sartison is great to work with. He helped me answer all my questions (and they were many) and was very proactive and accommodating where possible and reasonable. I certainly look forward to doing business with him and his team in the future.
Fantastic experience highly recommend Nicole is the best helped me out not once but twice would highly recommend seeing her the only sales rep I want to deal with
The team here is next level. Matthew stayed late and got me into the truck of my dreams the same day! Appreciate the Harris team!
Harj was amazing. So good
Awesome service, quick and hassle free.
Good all around experience.Very helpful. Would definitely recommend this dealership. Richard Kelly went out his way to deliver exactly what I was looking for. Thx again to all involved.
Great people, very reasonable, friendly, and honest. Second time using this dealership and hands down will continue doing so, other dealerships should learn from harris dodge. Josh was a very friendly salesman, likeable, and not overly pushy. Shane was fantastic to deal with as well. The two of them made a very stressful process as easy and swift as possible.
First time applying for a car and it couldn’t be possible without the help of Nicole of the the sales rep at Harris Victoria Chrysler Dodge. She’s was outspoken, caring and thoughtful for her client! I appreciate how she makes it easy to be a car owner. Thanks Nicole!
William Gillis was extremely personable and polite during the purchase of a minivan. He was knowledgeable and provided valuable insight into the buying decision.
Great experience. Treated us fairly and made sure we were getting what we wanted. In comparison to other places, they certainly made car shopping enjoyable. Josh and Shane were a pleasure to deal with. Would recommend to others!
Matthew was great and went to the wall to get me into the Beamer I fell in love with.
Amazing experience! Everyone was very accommodating and flexible and helped us get into a much bigger nicer option. We would definitely recommend
Good experience, Trey was great to deal with very helpful before and after purchase
William was very helpful and got me in the car of my choice without any problems
Was not serviced properly and had oil leak after they serviced it and quoted me1000 dollars to fix it..but it's them that caused the Leak.. Spoke with the Manager Jimmy Rogers at his request... he offered to replace the oil Pan free of charge regardless if how it started leaking.. He just wanted to make it right .. I would like to thank Jimmy Rogers and Harris Victoria for reaching out to me and fixing it at no cost to me..they even washed the truck....
Matthew was very professional, calm and very lovely to work it. Got me the everything I wanted in the car.
Eric was great answering questions, explaining details on the process of rebuilding credit. Listening to my needs and coming through with them with the best of his ability. Good job Eric!
Richard was so friendly and helpful. We visited 6 dealerships and chose Harris Dodge because of how welcomed and comfortable they made us feel. They even brought coffee out for my husband who was watching out two children who fell asleep in the car. Five stars; we would highly recommend Richard and the rest of the friendly staff at Harris!
Great place, friendly staff, and sick whips!
First you sold me a complete LEMON...3 times in the shop for repairs in 6 weeks. Then you offer a trade in but of coursre no consideration on the trade in. Then you sell me a warranty, tell me it covers everything. You order new rotars for me because the brakes are so sh"#*/y you assure me 3 different TIMES they are under warranty. Parts ordered, work cancelled, drive down from upisland. Only to be told..."don't give me the eyes" sorry "I can't give you an exact price" but this is not a warranty item. DONE WITH HARRIS....ABSOLUTELY THE WORST!!!
Nicole and Matthew were very professional, friendly and caring, explained everything and helped walk through credit management. Had a very pleasant experience
3 tips for getting your next car here: 1. Don’t 2. Most certainly avoid management—Ryan is sus. 3. Shop literally anywhere else.
Richard and the whole team of Harris Dodge Victoria were Awesome and willing to go outside the box for customer Satisfaction. Mentioned to Brittani turn impossible to possible more power and excellence service guys.
Just got a new vehicle from Richard, what an amazing experience. His thorough and attentive care left us feeling like we mattered, and found us the perfect fit for our family. Thank you again and will definitely be return customers.
Prince, lukasz and Sheila did an amazing job, for us got us into our brand new ram 1500 we're extremely happy!
Awesome customer service. Very polite and straightforward. Thanks Matthew.
Bought a Dodge Journey here they're nice staff the service department is awesome
Matthew, our salesperson at Harris, was amazing. He went above and beyond to ensure we got the exact vehicle we wanted. We were impressed and grateful for his ability to really hear what we wanted and his diligence in finding it. He was a pleasure to work with. Thanks Matthew!
Totally professional and personable. Eric was great at his job and full of knowledge. I’d recommend coming down and seeing him.
Was a great experience purchasing a vehicle from Harris Dodge. Josh Turpin was extreme responsive and respectful in our search and eventual purchase of perfect truck for our family. Thanks Josh, Shane and Brooke for all your help. Geoff
My wife has always wanted a Mini Cooper s. Her dream has been realized at Harris Victoria Chrysler Dodge Jeep. Our salesman Will made the purchase seamless and stress free. Customer service was impeccable. All questions and concerns were taken seriously and he went out of his way to accommodate us in the purchase, substantially reducing the price off the asking price. The used vehicle was beautifully detailed and mechanically sound. I am confident anyone buying a car here will be glad they chose this buy. We could not be happier with our purchase. Thank you sales team!
Awesome service and they make sure they find what you're looking for, friendly and helpful
Will and Derek were a pleasure to deal with. Listened to all my concerns and questions without looking at the clock or applying pressure. They were professional, courteous, made the sale at my pace, and negotiated quickly and reasonably. A good experience all round.
He was phenomenal! Was super friendly and kind. Had all the answers to my questions! 100% would give him a raise.
Lovely team at Harris Dodge. Came in just to look at trucks, and ended up leaving with one the same day, haha. Richard was very helpful throughout the whole process and answered all questions asked. We remained in contact even after the purchase and he continued the same level of professionalism. I would recommend Richard for any help you may need to purchase a new vehicle with these guys!
Great customer service from will. And the whole team at harris dodge Victoria
SCAM!!...Dont go through CANADA DRIVE they will trick you. If you wanna buy $16,500 you will end up with $25,000 car....lot of hidden cost...Dont buy in here...Dont make deposit money....ask for final price with all hidden cist...they will make it approved by bank with higher interest even you have good credit score.
Awesome friendly, respectful, courteous, and no pressure support and service! The whole team from on the ground to the director and sales and finance patiently guiding me through the whole process! Much appreciated and happy they worked their magic to get into my first brand new truck! Thank you!!!
Great experience dealing with Jimmy, Shane, Brooke and Madelyn. They went above and beyond getting us our vehicle. Excellent trade value and everything was explained properly through the finance department to make it easy to understand. Will definitely be coming back to you guys in the future!
I bought my first ever car from Harris and They lied about Car Fax . Didn’t tell me that car was in accident and the damage was 19000$ . I just got told that the damage was less than 2000$ . I came to know about this when i was trying to trade in my car. Harris never gave me the car fax report . I am not going there and will suggest you guys please check every single report and details if you buying used cars from harris . My experience is bad there
I came in looking for my first car. Almost no time later I left in a dream vehicle. I never would have guessed I would be driving a sick af Chrysler 300. But thanks to Matthew I’m now seriously happier than I ever thought I could be. Thanks a ton to the whole group that helped me make this happen.
I had a really good buying experience with the guys at Harris Victoria. My sales guy was Prince. He was very kind and patient with me and I felt he addressed all my questions and concerns around the purchase of a new vehicle. He and the sales manager worked with me in a very respectful way and provided me with an option that made me happy and fit my budget. I am very grateful to them for making my buying experience the best it could be. I felt that people were open and honest and weren't trying to scam me or rip me off. Thank you all!!! Can't wait to drive my Jeep!!!
Josh was very accommodating and professional and got me everything I needed and more. Highly recommend this dealership for future purchases
Had a lovely experience with all the staff at Harris. Madelyne and Shane were such a great help! Extremely happy with my purchase and my overall experience at Harris
Today was a day I unexpectedly purchased a brand new car. I had a brief discussion about what I'd like to see and then went on a test drive. My agent (Kewal Kris) accompanied me. On the drive he explained the the good the bad and the ugly of the car. Super friendly guy and very competent. I really appreciated his feed back. Overall my experience at Harris Victoria Chrysler Dodge was a good one. I recommend coming to this place.
Matthew was great for helping us find a vehicle that fit our needs and budget. We came in without an appointment and he fit us in and made sure we felt important to him. Recommend seeing him if you have specific needs!
Great customer service from Nathan in sales! Lukasz was able to communicate clearly on all financial options. Thanks for all your help getting my new truck!
Harris Dodge has not disappointed me these past few years. Huge shout out to Brad, Brooke & Saad for helping me trade in and getting me and my family into a new grand Cherokee! Thanks so much Harris fam! ❤️
My wife and I traded in two vehicles to consolidate our debt into one vehicle. We went in knowing we did not need a vehicle but had two vehicle models in mind that we wanted. After a strenuous 2 weeks we left with a Grand cheokee we both wanted on payments that fit our budget better. Go see Sierra and their team
Great group of people who know the business. They found me exactly what I was looking for at the best pricing. Very happy customer. Thank you!
I would like to acknowledge Omar Tubeishat professionalism and great client service skills. I left the dealership very satisfied with the brand new car of my dreams. Thank you Omar.
Adam was very helpful in getting me connected to my 2017 dodge van. It's my second day driving but it made getting to work so much easier than the bus.my old van has moved onto scrap yard in the sky without, Adams help and outstanding I would still be taking the bus. if anyone is reading this and is thinking of getting a new vehicle good see Adam at Harris Dodge in Victoria BC tell them I sent you.
Richard was super professional and had a really great vibe. He helped with purchasing my new vehicle and my trade in and did it in a prompt and timely manner to help get me on the road in My new whip as soon as possible!
Everything was handled in a professional manner and Nate was a pleasure to deal with in purchasing a custom ordered Chrysler 300S.
Great people and friendly. Work so hard to try get you what you want.
Wicked experience dealing with Trey, super knowledgeable and overall just easy to deal with. No pressure is a huge deal for me which i never felt.
Matthew did a great job with answering our questions and making us feel comfortable.
Dealt with Josh to get into our new Jeep. He made a very pleasant experience. Not too pushy and didnt rush us into anything, very transparent on pricing. Will be coming back for our next vehicle.
Thanks to Nathan and the team for going above and beyond to help me get in to my dream vehicle! Some hesitation on my end but I can see it now... best decision ever. I was well taken care of, offered endless hot chocolate. they got me out the door in to my vehicle in a timely manner.. but even during the wait my sales rep was easy on the eyes. Haha. Thanks again. Happy happy lady.
Service Manager was a pleasure to deal with! Liam their Shop foreman did a unreal job on my diesel truck to get it back on the road. Highly recommend
The Team was Amazing, Phil, the real MVP, acknowledged everything i needed, The new Glad that I just got is a blast to drive. Thankyou Harris Victoria! 100/10 ez. ????????
Madalyn was so amazing and very personable! Really great experience:)
I originally purchased a car at the dealership in Victoria in Feb 2020. My credit wasn’t great but they managed to get me into a great vehicle at monthly payments I could afford. I recently had the pleasure of purchasing a second vehicle from Adam and Brittany. After asking me all about what makes and models I like, we found the perfect one. They worked diligently on my behalf and managed to get the vehicle I wanted and less than half my original interest rate!! I will see them again if I decide to trade up! Thank you Brittany and Adam for listening to my wants and needs and helping get me into a vehicle that I love!
Shout out to Eric from Canada drives. Thank you for taking the time to walk me through some great car options and for being so personable. Although I don’t particularly enjoy the process of shopping around for a car, my recent experience allowed me to change that narrative. Thanks again you really helped make my car shopping experience enjoyable!
Nate and Chad were both super helpful and made this experience exciting and overall enjoyable! Would definitely recommend!
Super professional, respectful and welcoming environment. Glad someone turned me on to this dealership.
Great service...found exactly why I was looking for quickly! Will definitely be back!
Very resourceful! Got me exactly what I wanted for the price I wanted. Nick and Derrick were a great team!
Nicole did such a awesome job. She was very helpful and very patient. Nicole explained everything clearly to me she made sure I fully understood everything. She even explained to me what I was paying with my old van.
Mathew was amazing...thank you.
Two thumbs up to Noah! If you guys looking for your vehicle used or brand new look for Him. He will help you throughout the process. And Lukasz at the finance we were surprise cos, He pronounce my wife’s name correctly. Thanks guys❤️
The people here are absolutely amazing. Great customer service. Brad was wonderful to work with, was patient when we went for a few test drives to find the right one. Saad really came to the table and made me an amazing deal. Finally Lukasz In finance was just an absolute pleasure to deal with. Thank you for everything you guys were awesome! Highly recommend.
Had a great experience dealing with Shane and Josh. They helped me get into a newer vehicle with more features. Thank you.
Matthew was absolutely amazing and went above and beyond to help me with any questions and concerns I had, would highly recommend him
My experience at Harris dodge Jeep was literally the red carpet. Nicole is very professional, even with the small stuff and she make you feel comfortable. She did everything to give me the best deal within my budget. I recommend her and all the staff to everyone without hesitation!!!
Our salesperson Nate had everything ready and waiting for our appointment. He gave us Covid appropriate options to give our new vehicle a test drive. With all our paperwork, transfer documents, new insurance being done in a timely manner not leaving us sitting and waiting for a long period of time. Everyone made sure all our questions were answered and that we were completely satisfied with our experience..When all was said and done we spent less then 3 hours at the dealership and left with our new vehicle.. which we both are very happy with.
I was very firm on my price and what I wanted and they did everything possible to get me what I wanted!!
Where do I start? I bought a new Dodge Ram in 2019. I ended up leaving the dealership with no manual or extra key FOB. No warranty information either. And my tow package that was supposed to be on the truck is not installed. My partner has tried to get the keys and manuals with alot of misleading phone calls. Oh the manager is in a meeting.... The manager isn't here.... I call this morning about my issues I get a "Yes come on down we will help you out"..... for me to get down there and they have no manual for me (offer me a 2018 manual)...and when I ask for my spare key I get no response to the key all I get is a "you can download the manual"..... and they have the audacity to ask if I want to purchase another vehicle from them. Why would I do that when my ENTIRE experience was awful. They tried to sell me the wrong truck. They begged me to write a 5 star review which I found to be suspicious. They failed to install my tow package which was supposed to be on, I'll probably never get that fixed and have to pay out of pocket for that too. They didn't provide me with a manual, spare key, warranty information AND my truck has multiple issues in which I am not even comfortable bringing it near them. I'm filing a formal complaint with dodge and the sales authority of BC. The sales guy Prince was an absolute joke he should have not waisted my time today telling me to come down when he knew there was nothing he was going to do. What a waist of my time.
Josh did an amazing job! Highly recommend Harris!
Josh was very easy to work with, explained everything very well to help me understand how things will work.
Big shoutout to Eric and his dedicated team for helping me get into a new vehicle! The overall experience was wonderful and everything was explained to me with great detail to ensure the best outcome. Eric was very accommodating and pleasant to work with, I would highly recommend stopping by to have your vehicle dreams come true as well! ???????? Thanks again to everyone at Harris Auto, feeling ecstatic ❤️
The customer service from Jay Wilson was high end. He went out of his way to get the vehicle we wanted We drove away with a Grand Jeep Cherokee 80 th addition It was such a smooth transaction and no stress. To top things off our financial manager Lukasz Deron made t enjoyable and stress free. He is the best we have dealt with and definitely recommend him to anyone looking to finance a vehicle. And Shane Heslop the sales manager was so very helpful and personable. Helped us get a great vehicle and made the experience a happy one Thank you so much Lorri and Tim
Bought my truck in 2017 and have told them multiple times that I won't trade it and to stop calling and texting me. The one time I called and tried to get a service done there they never called back. Now they're calling or texting me once a week again even though I repeatedly ask them to delete my number. If you need and service or sales go to Willie dodge. Way better service there! This time after I said stop they said they will be in touch soon.. After I made this review they decided to call me twice and text me 3 more times.
WILL and Nicole were awesome thank you..
Nathan Gillis helped me order a 2021 Jeep Gladiator Mojave. His professionalism made the entire process very easy and his communication was always on point! We are already talking about another vehicle - I won't go to anyone else!!
Today my husband and I chose to buy a new vehicle, after only a day deciding. We met with Jay Wilson, very friendly and professional. He took time to answer all of our questions, was very thorough and we didn’t feel even remotely pressured to make a decision. Jay is someone you can trust to have your needs and best interest top of mind. Thank you so much Jay!!
I recently found out that their finance department will charge you for services that they claim are free. The key and tire replacement is NOT a dealership courtesy as they declared when I was buying my car, it actually costs several hundred (1300 or so) They won't allow you to have a copy of your documents if you ask, they also lie about their used vehicles being ex rental cars Save your time and money, go anywhere else
Thanks to Emily and the entire service team at Harris Dodge for outstanding customer service and attention to detail! I have had my vehicle serviced at Harris since purchase in 2006 and am always pleased with the explanation and advice given for necessary repairs and subsequent workmanship. At my recent service appointment, in addition to completing the recommended repairs, Emily went above and beyond to ensure the extras were taken care of. White scratches on the front fender were buffed out and the car washed on return to me the next day! Emily is sensitive to customer concerns and with the recommended “peace of mind” vehicle inspection is always able to tell me what repairs are immediately necessary and which ones will need attention in a future visit. :)
Maddie Hall helped me with all my vehicle needs! She was amazing and such a big help, definitely would recommend her and Harris Victoria Dodge to anyone I know :)
Prince helped and advised us on the best options for us. We have recently moved to Victoria and unsure of the best options for us but Price put us at ease with great customer service and professional manner! Thank You
Staff is super friendly!! Nicole helped out with a 2021 Jeep and was beyond amazing and helpful! Highly recommend
My Parent brought their jeep in Friday morning, said they would come pick her up and have it ready by end over the day. It's 7 right now and they service center has not contacted them about getting their vehicle back. Guess we will have to wait till Monday before we have a response as they are too busy on the weekend.
Brittani at Harris Victoria was very awesome and did everything she can to help me and my family get out of a previous deal we were not to happy with, and now we're driving a brand new 2020 Dodge Ram that we're very happy with. She worked very hard for us and got us a better deal and better interest rate, one that we felt better about. If you're looking to trade in or purchase a vehicle, I'd recommend Harris Victoria. Great people to deal with.
Madalyn was amazing and helped us upgrade from a Jeep to a new truck . Very helpful and knowledgeable. Highly recommend going to see her at Harris Dodge
Josh was awesome, super friendly and not pushy at all. Quite an enjoyable experience.
Well need a vehicle for the family gave me a truck to fit us all thanks will appreciate the time
Josh, Sad and Brandon were outstanding. Great service, quick and professional. Thanks guys
Matthew gave great customer service and was clear on explaining everything and a perfect negotiator.
Madalyn is a very sweet women and I enjoyed my time working with her.
Prince treated me like royalty! He went above and beyond to get me into my new jeep Cherokee trail hawk which I love. Explained every process to me and answered millions of my questions. Want to buy an experience? Go see Prince and you will get both a car and experience
Purchased my first vehicle from Harris Victoria. Friendly folks and very helpful. I was served by Nathan Gills and I was satisfied with my experience. Cheers.
We were pleased with the Prince’s vehicle knowledge and pleasant personality. He dealt with us efficiently and respectfully.
I want too thank Harris for selling a new Jeep Grand Cherokee nice black one Very helpful on my time
The guys at Harris bent over backwards to get me the details I was looking for on a fully electric vehicle that they haven’t seen on their lot much. In the end it came down to a choice between two very similar cars. The Harris won out because they were able to match the price of an offer I got on the other car while having a higher trim level, and 30,000 less kms. I left feeling like it was a win win for sure. . . Except the guy at the other dealership . . . He didn’t get a win. My only criticism is that it took a while to get that detailed info. Now that they’ve been through it the very smart crew will know exactly what information you need for your next ev purchase.
Mathew was very helpful to get me a deal that works for me
Had a really great experience and everyone is really helpful. Matthew was the guy that helped and he was really knowledgeable and knew about the vehicles and had answer to all of my questions. Would recommend them
Great service, friendly staff as always, really took care of me. I am a repeat customer.
Madalyn and the whole team at Harris Dodge were extremely helpful and beyond courteous while my partner and I shopped for a new truck. All of my questions were answered and she helped us feel very confident about properly making what was our biggest purchase to date. I would highly recommend Madalyn to anyone out there looking for a vehicle!
Richard the sales person and his Manager Derek went above and beyond in a very timely manner to make our trade-in and purchase of a newer vehicle outstanding in all aspects! I would recommend Richard to anyone for all your new or previously owned vehicle needs. Thank you both so much for your honest, straight up approach to getting us into the vehicle we wanted and a fair value on our trade-in!
Great customer service and a big thank you to Madalyn who went above beyond to help us with our purchase! Thanks again!!!
Brad was a great sales person, excellent knowledge of vehicles we were interested in along with amazing customer service in helping us pick a vehicle that fits our needs
Brad was my sales rep he understood what I'm actually looking for pretty quickly and showed me a car, we went for a ride and it was a good fit! :))
Josh Turpin was very friendly and informative. He had a very professional manner and made us feel comfortable and at ease. Josh listened diligently to our concerns and made sure we got exactly what we were looking for. I highly recommend to anybody looking for a vehicle to visit this location. We returned to this location for an upgrade and Josh again bent over backwards for us and got us exactly what we wanted. Extremely impressed with the service at this dealership... it is the only place I will get a vehicle. They have a new guy on staff too named Noah and he is a big up and comer. I highly recommend seeing Josh for your next purchase, he will go above and beyond.
Nathan was top notch from start to finish. Purchased a used vehicle and it was pretty painless. Had fun with the sales team and there was no pressure to buy. I would recommend this dealership for your next purchase.
I'm in totally satisfied with my experience today purchasing this vehicle she was wonderful thank you very much, thank you Madalyn.
I came to Harris Victoria to get financing through Canada Drives office which is inside their building. I got contacted by Eric before my visit and once arrived got welcomed by Nicole who was absolutely amazing getting a good deal for us. Eric was really kind and helpful getting last details ready before we took our newly purchased vehicle out of the auto dealer. We recommend making business with Harris Victoria and specially with Nicole and Eric if your looking for Financing option with Canada Drive's.
By far the worst car dealership experience I've had. Went in to look at vehicles, was VERY clear I was NOT looking to make a decision on buying a vehicle today but was interested in looking at options. Josh, the sales rep that approached me was GREAT! Very professional. After test driving a vehicle we sat down to crunch out numbers. Working out numbers was a challenge as the sales rep wouldn't tell me how much any of the vehicles were. When asked "how much is the one i'm driving" the sales rep replied "i'm not sure but we will work out numbers to be within your budget" Still making it clear I was looking for numbers to sleep on , Josh was understanding. Uninvitedly the sales rep Saad Khan came over with an extremely pushy and rude demeaner. He would ask questions and before I could get out 2 words he cut me off to talk over me. I actually had to correct him and say "you wont let me talk, stop cutting me off." before he let me finish a full sentence. He then proceeded with his 'head hancho' attitude to twist what I was saying and push me to close a deal today. He was rude, unprofessional and extremely unpleasant. Frustrated with the poor communication, I chose to end the encounter. On my way out the door I thanked the Josh for his help but explained how his disrespectful sales rep deterred me from wanting to do business there. unprofessional Saad sat at his desk looking proud of the terrible interaction as evidence by his huge smile. Extremely disappointing as I was excited to work out a deal with Josh. Screaming it from the mountain tops, AVOID THIS PLACE!
My father in law purchased a new Grand Caravan from Harris in October 2019. In addition to the vehicle, he was duped into buying the "lifetime oil change" coverage. This was an $800.00 extra. He had 2 oil changes as part of this coverage, both times he was charged $89.99 plus tax for a "peace of mind" inspection...an inspection that is normally part of an oil change through any non-dealer garage. He passed away in December 2021, and the dealer informed us the "lifetime oil change" plan is non-transferable. This resulted in the oil changes costing $490 plus tax each. It's hard to put trust in a car dealership when you see scams like this.
Such a pleasure dealing with Brad and grateful for the pleasant experience whilst buying my new truck! Thanks a mil Brad!
5 star treatment deserves nothing less than a 5 star review - Daniel Jones
Matthew is great! I didn't even know I wanted to trade my truck in but he managed to show me that a new one was better!!! Love Harris Dodge!
Great customer service, no sales pressure, and friendly staff. Thanks everyone!
Matthew and Shane were very professional. No pressure got me into a beautiful van no stress.
Every employee went out of their way to make the experience as seamless as possible. The sales staff followed through with every thing we agreed, no surprise when signing which is really cool. ????
I went to Harris and was introduced to Nathan, after just recently being in a car accident which has left my wife in hospital, Nathan and staff took the time to understand my personal situation before even beginning to talk about a new vehicle. I found this to be very comforting and made it easy for me to move to discussing the replacement of our truck. They made the whole experience super easy and I was able to pick out a super nice truck. Nathan showed me the all options the truck has and picking it couldn’t have gone any easier. What a great group of professionals. I’ll be a Harris customer for life. Sincerely Sean Mossey
We are very happy customers we had excellent service from.Matthew made me and my husband feel comfortable and satisfied with service provided . We definitely will refer our family & friends to dodge Harris and let them know how well were treated
Great service. Matthew was very good to deal with. I would recommend this dealer.
Bought a 2021 Jeep Wrangler off Prince today! What an smooth, lovely experience it’s been! Thank you for your help and helping me find my dream Jeep :)
Matt was very friendly, great service. Would definitely recommend Harris Victoria Chrysler Dodge
Matthew reached out to me ans my husband and made my husband's birthday most memorable also his team at dodge Harris ...Sob was wonderful made us feel at home and treated us so wonderful we will.never forget the great team.work that made our dream.work cheers to finance also we will be recommending dodge Harris to family friends ❤
Sierra, Nicole, and Richard were all very exceptional to deal with in getting me into a new jeep
Hey I'm writing this review to explain how my experience has been with Canada drives I'm going on my 3rd vehicle Finance from them and they have been so helpful since the beginning working with me to help build my credit and get me in the and get me into the vehicle of my dreams each car I've got from them has exceeded my expectations I'm really happy I've gotten to deal with people that actually care for you and not just trying to sell another vehicle I would definitely recommend them to anyone who's looking for a vehicle bad credit or good or even nothing at all they will work with you to get you on the road in a reliable vehicle
Jack is awesome. Got me into a nice truck
Richard made the process easy and was very personable. Aside from food being my favourite thing, Richard is my favourite sales person to deal with! Friendly, funny and easy to talk too!
If I could give a negative 5 stars I would. When I owned a Chrysler 200S that I bought from Howies there was a major issue and Howies thought it may be covered under warranty so suggested I take it to Dodge so it wouldn't cost as much out of pocket to me. Willie Dodge was booked solid for 2 weeks so I took my car to Harris and it was a complete st show. They threatened to call CVSE if I took my car back to Howies to have it fixed there under my extended warranty, trying to tell me that my car wasn't road legal which wasn't even close to true and they charged me almost $400 to do exactly what Howies had already done. They also refused to fix what was wrong with the car because I didn't want to do the extras. Howies stepped up and helped get my car back and did the repairs for me under the extended warranty. Last summer I bought a Nissan Leaf from Harris Dodge (Canada Drives) and it was an absolute disaster as well. They made a bunch of promises that they couldn't deliver on and then brought me in on false pretenses to offer me a Kia when we had been working on the deal for the Leaf the whole time and there had never been any mention of a Kia. All they cared about was making a sale, not about finding out what I needed in a car and trying ta make their false promises come to fruition. Against my better judgment I went back there with my partner's Jeep and my mom's car that she had gifted to me to use to drive her around in and traded them in to go towards a 2018 Spark. We wanted to get out of the Jeep payments and get into something that was more economical for our current situation. Harris was more than happy to send us away in the Spark even though the deal wasn't approved but they neglected to tell us that. We signed the Jeep and the Malibu over to them and we signed the paper work for the Spark and they kept calling asking for more and more documents. When the first payment didn't come out of my bank account I couldn't figure out why so I called and guess what...it turned out that the deal hadn't gone through yet but we had the Spark for a month already and they had the Jeep and Malibu that we had signed over to them. They had also HAND WRITTEN in the charge for the GPS that was put in the contract after we signed everything and to top it all off, the insurance for the Malibu is still being charged to my mom's bank account to this day! If you know ICBC's rules you will know that you can't cancel insurance without the plates. So I made multiple calls to Harris and left multiple messages but never got a call back. Finally my partner called today and spoke to someone who informed him that we would need to call the non emergency police line to get a file number and then cancel the insurance as they don't know where the plates are since the guy who does their insurance takes the plates, puts them in a box and hands them in to ICBC when the box is full. So Harris Dodge isn't taking any responsibility for the fact that the didn't cancel the insurance even though I signed all of the paper work. They won't take responsibility for not knowing what they did with the plates. They won't take responsibility for the fact that they altered legal documents. They won't take responsibility for the fact that they make false promises and lie to peoples faces. So the way I see it, if you want to get taken advantage of, lied to and screwed around, go to Harris Dodge cause that's what they specialize in. Oh, I forgot to add that the Spark was supposed to be in my name but they put me on as a co-signer instead and covered it up and lied about that as well. High five Harris Dodge. You guys are really shady and I intend to make sure that as many people as possible know how you really do business and treat people.
Dane and Kaiden were fantastic. They took care of me while the tech did a great job on my car. I will return and recommend them to anyone finding themselves with a vehicle that requires servicing.
Typical car buying experience with the "let me talk to my manager" wait tactic used.
I had an amazing experience here there amazing and efficient thank you Nicole brit and Matthew im super stoked and i love my new car you da bomb.com
I had a lovely experience with Madalyn, very accommodating, polite and made my short time at dodge Harris comfortable.
Boy have I got a dealership for you! I stumbled upon Harris, living an average life, driving a sub-averaged car, thinking this is the best life can be. Never have I been so wrong. Instantly, as I walked through the front doors into the world of auto opportunity, I was met with a warm smile and a welcome. I was introduce to my sales rep, Nate Gillis, who is arguably the biggest beauty on the island and Lukasz Deron who, I’m pretty sure is a modern day representation of Apollo. Little did I know these relationship would soon improve my life in ways I hadn’t deemed possible. The team at Harris, not only found a vehicle that suited my needs, but went above and beyond to suit all my wants! From walking in the doors feeling like half a man to peeling out of the lot in my new Limited X, the whole process was an 11/10. Never again will I allow myself anything other than the best for my auto need, and never again will I go anywhere other than Harris to fill those needs Do you want to find the perfect whip for you? Do you want for feel like a god driving amount men? Do you want your ex to regret everything she did to you!?! Then head down to Harris, they got exactly what you need.
Staff is unbelievable, helped me out with everything that I asked in a professional and fun manner. Thank you!
I got paired with Brittani through the Canada Drives program. She was absolutely fantastic to deal with! Brittani was patient, very through and knowledgeable. My boyfriend and I are super happy with our purchase and the attention to detail that Brittani and Harris Chrysler put into our situation!
Jay was an impeccable sales person. He remembered me and details of my sale from almost 10 months ago and wasn’t even my salesperson. He listened to what I wanted and specifically my budget and needs and made it happen. The entire team here cares not only about getting you want you want but cares about your buying experience. Bar none this is the second Jeep I’ve bought in the last year and wouldn’t go anywhere else.
Very knowledgeable and friendly salesman. Felt comfortable and cared for during the entire experience. I would definitely recommend this dealership to my friends and family in the future and refer them to Matthew.
Josh, Nicole and Omar were very friendly, accommodating and knowledgeable. Thank you for your help.
I bought a 2015 Ram 3500 from Harris Dodge. The salesperson, Matthew Sartison, was not only transparent and sincere, but very accommodating. He arranged for me to take the vehicle overnight, for an extended test drive, to ensure I really liked the vehicle! At no time did I feel pressured to buy, and felt that he genuinely wanted a satisfied customer. Refreshing.
They get the job done. Awaiting my order for a factory build SUV now. I highly recommend the salesman Mr. Omar there.
I want to give a huge shout-out to Josh for helping me find the perfect vehicle! It was a fair negotiation, and the process went very smoothly. We will be back here again for our future car purchases!
Jay was a huge help! He explained everything in great detail and made sure all my questions were answered! The staff made sure I was happy with my purchase and went above and beyond to find me the right vehicle
Got my new vehicle today so absolutely in love Brittany and Nichol best customer service ever. Definitely would recommend going to them. Can't wait for new adventure thank-you again ladies so much.
I worked with Prince who was very personal and knowledgeable. Prince showed me a Grand Cherokee with a 5.7 V8 - which is exactly what I was looking for. He was able to answer all of my questions about all the functions and took me for a test drive. Sold!
Always feel welcome thank you staff at Harris dodge recommend for your business. Go see Nathaniel
Corey provided excellent customer service. He went above and beyond to give me best price and service on new tires. Highly recommend asking for Corey!
Basically they are fraudulent, lying & a pure pawn-shop-like scam. Dealt with these people before (maintenance/service department)...recently had to travel a distance to do a recall part...then they said they were missing a part and I have to come back but, lo and behold, found that I 'need' $5000 in repairs...and then tried to hustle me into buying a new car....took vehicle back to my home city, had it looked at and the mechanic said "they are full of s___t"....he took photos and had their written report to review....I am a professional and am forwarding this to my law firm as it is a deliberate attempt to defraud under $10,000 Never use this dealership!
Madalyn was great to deal with. No pressure. Thanks a ton.
So I just wanted to Share that Prince was very professional and informative and polite as well as going above and beyond to help technically. Great experience and would definitely buy another vehicle from him. Thank you Earl Gray
Richard was amazing and made my purchase 10 times easier for me!
Matthew Sartison was the most helpful throughout the whole experience. I hope anyone looking to buy a car from Harris Victoria is lucky enough to have Matthew guide them through the process.
Bought my amazing car from Brad. One of the top salesman there. Great experience showed me two cars made the process fun. I highly consider Brad. Thank you!
Just bought a new 2021 RAM 1500, we got awesome service from Prince and Shane. I totally recommend this team for quality service and pricing.
We were previous Harris customers who had some minor issues in our first purchase with them - mainly unkept promises around missing items. Being loyal we decided to give them another try in purchasing a new 2021 Grand Cherokee worth about $70k. From the outset we were met with high pressure sales and very unprofessional behaviour. They offered $10k less for my truck in trade that I believed it was worth. FYI I sold it via autotrader instant offer for more than I was even wanting. I’m very disappointed and they have blown it.
LETS JUST SAY I NOW KNOW WHERE THE CROOKS ARE. 2 EMPLOYEES LIED TO ME TELLING ME MY WARRANTY EXPIRED BUT IN FACT IT DIDNT. COST ME OVER $4500 FOR A TURBO THE WAS COVERED. ABD NOW SINCE I DID HAVE A WARRANTY ITS NO GOOD AS I PUT A DIFFERENT ONE IN, NOT MOPAR. THESE PEOPLE CHARGE $170 HR. FUNNY WHILE WILLIE DODGE $130 HR. THE MANAGER WONT CONTACT ME SO IM DOING IT THE OTHER WAY THROUGH MY LAWYER. I WILL BE PLASTERING THE WHOLE STORY ON MEDIA AS I HAVE PUT A REQUEST AT NEWS STATION. I'VE CONTACTED THE BBB ALSO. I WANT MY MONEY BACK AND MY WARRANTY TILL IT ENDS DECEMBER 31,21
Very Good experience when purchasing our new truck, even when my daughter had fun when she had to tag along for the entire time!
Pretty awesome group of people. Friendly and helpful; I felt like they cared about my financial situation and wanted to make sure I could afford the vehicle. I went in just to see my options and left with a pretty great car. Much happy.
Matthew Sartison was very informative without being pushy. I really appreciated that as I had a less than stellar experience with another dealership salesperson. Thank you Matthew.
Had an amazing experience working with Josh on my purchase. He helped me understand financing more clearly than previously known to me; his insight on car sales goes unmatched. I will definitely be working with him again!
Best deal ever love my new truck thanks Katherine your the best ????
Jay did such an amazing job dealing with us! Defiantly had a great first experience. Thank you again jay!!
Brad was awesome. He helped me find the new vehicle I was looking for. Answered all my questions and even informed me of things I had not noticed about the vehicle. Would recommend him to anyone wanting a new vehicle.
Worse experience ever. Never go alone. They withheld important information. They won’t return my calls. They won’t return the car . They basically through me my keys when I tried to return the car and threatened to have it towed off their lot. Help someone advise??
Richard was an excellent salesperson. We found a vehicle that worked for me at a competitive price point. There was no pressure and I 10/10 recommend his service!
Thank you Treyton and team, for your friendly and knowledgeable assistance. We got into a truck with everything we were looking for within two days. Thank you for the free coffee and wonderful dinner at moxies. That was by far the best experience I've ever had at a dealership!
Jack was amazing and was able to make a deal that fit my budget and was able to get me the vehicle I have been wanting for a while now and worked with me. Very friendly service and would definitely recommend Jack to anyone looking to purchase a vehicle.