Reviews of Dean Cooley GM (Car Concessionaire)

Bill Brunen

Took my vehicle in for an oil change. They got me right away. Had a shuttle ride to my sons house. We ran a few errands. Went back and they were just finishing my service. Staff was professional ????

Ron Love

I was greeted by Gab and provided excellent service through my two appointments. Very pleased . Well done.

Kim Dutchak

It was awsome ! , been dealing with them for 10 years , always great services. Very happy with the services..

Angus Parenteau

They did a great job.

Wendy Zielke

Sky was so great with keeping me in the loop on what was going on with our truck. Had it back to us as quick as possible ????

David Cazakoff

Rhett and the team were fantastic. The van was exactly what I needed and then not only did they give me a great deal but when being on quarantine (thanks pandemic) prevented me from coming they drove two hours to deliver it to me. Very impressed.

Lucille Paul

Service was quick and smoothly. I waited at home for my vehicle to be done.No charge to me as vehicle is still under warranty. Thank you, for taking good care my vehicle and myself. Lucille Paul

Shandar Elmhirst

Brian was excellent to deal with! Fast service and, he answered all of my questions and I got everything I asked for on my new purchase and then some. This is my second vehicle I have purchased from there and will probably keep going back.

Dustin Letain

Sceduled appointments are changed last minute by them

Thanuj C Menon

The team members are very informative and helpful, especially in servicing. They are always there to help, even they accomodated some urgent requests amidst a busy day for me. Great team ! Very flexible ! Shout out to the shuttle service as well. Well organized !

Bryan with a B

I work here and I'm great to deal with

Shawn Filipchuk

Took work truck in for a oil change.. fast, reliable and friendly service!

Brenda Lynx

Very satisfied

Lori Edmundson Giampa

Even though we didn’t get our vehicle from them & I wasn’t able to see Dean, himself, it was a great experience. The staff that was there the Saturday we went up fr Bdn. were very friendly & accommodating. I’m not just saying this because Dean & I are related either. Thank you Dean Cooley Motors, maybe our next vehicle will get to be fr you.

Dan Swintak

Professional sales team, went out of there way to find the right vehicle to fit my needs and hopefully I will be very happy when I pick up my new truck on Wednesday ... lol.... I am sure I will be.

Infinite

I had an excellent experience with the parts/glass dept at Cooley’s! They got me in the day after I called in, had the windshield in stock and had it replaced in a few hours! I had friendly courteous service and they even washed my car for me!! Definite 5 stars.

Redneck Hillbilly

Very friendly and helpful with the purchase of my new truck.

Jorel Eitmontas

Great service and staff

Bill Hart

Very pleasant atmosphere with people greeting and smiling . Capable and efficient staff . Quite satisfied with the service provided

Brendan Gardner

Great service. Friendly staff. Thanks Jordan for the positive truck buying experience.

Joe Houston

These guys know how to take care of a customer. Would recommend highly.

Jen K

Fast and friendly. Thank you for helping us in choosing/purchasing our newer vehicle!

Erroll Karlson

Top notch #1 service and quality.

John Puhach

Tell me to come at one o'clock then I get there and they have changed appointment time,what the use of booking me in????

Beauti CJ

Well hate to say that it was not very good. I was quoted a price and I wasnt given it . Now I have to go back. Also the guy who changed the tire censor did not seat the tire properly. It was thumping so hard when I got my vehicle back. Was not impressed at all.

Jade

Great customer service in sales and in the service department. Reasonably priced oil changes.

Karen Kornik

Great service and helpful information

Ashley MacGean

They were able to schedule me in within a very reasonable time frame when all other shops within a 2 hour radius of me couldn't see me for an entire month or longer. Had some autobody repairwork done with their collision and glass section. Fantastic work and service, very friendly and accomodating as well. Pleasently surprised with a clean interior upon pick-up. 5/5 By far the best car service I've ever received, definitely recommend!!

Sam Simpson

I replaced my battery, it was time. I checked to make sure it was in stock and had it installed that day. I was happy with the service. Drove me home and picked me up when service was completed.

bob “buffalo soldier” marley

Quick and professional

Dale Anderson

Efficient, convenient, and the work was top notch!

Tammy Wruth

I love coming to Dean Cooley’s for all my vehicle needs. The staff there really take care of everything perfectly!

S whitlee

Very nice workers and got the job done :)

Rock Wilkinson

Got in an accident with my c7 corvette, took the car to Cooley’s and they had it apart and fixed as fast as possible, car looks like it just rolled off the showroom floor.

kanoodle62

Got an appointment within one day. Got in and out quicker than expected. Service was excellent. Thx! Staff always polite and friendly.

Bruce Hardie

Great service!

David Chartrand

1. Dean Cooley will look you right in your eye, and with a smile on his face, shake your hand and sell you a lemon that will cripple you financially. DON'T do business here.

Randy SEELEY

Good service

maryjane genaille

Had my power steering line burst and they got in and fixed it right away....unfortunately it burst again due to having the wrong hose installed but they took it in right again and replaced at no cost. They were fast, blunt, and kind.

Dorinda Stamford

Excellent experience as usual, great sales and service

bruce

110 percent satisfied -extremely satisfied -would highly recommend them

AllyCat Night

Staff were professional, friendly, and service was faster than I expected.

Guy Hodgins

Dean Cooley is a excellent dealership to deal with. I would highly recommend them.

Marsha Dawn

Went in for a simple battery change and the mechanic looking after my vehicle went above and beyond and made sure that everything was up to par before allowing me to continue on the road. Everyone is super friendly and knowledgeable. It's the only place in Dauphin Manitoba where you can stop once and continue coming back after for all you vehicle needs. Including trade in, lease or purchase. ( The guys/gals will come right to the back to help you while your vehicle is in for even an oil change and give you an estimate for trade in value. Quick, Safe and customer safety is first and foremost. All covid requirements are exceeded. ( This is not a paid review)

MORLEY NAGLE

Good service as always

Troy S

As always the staff was friendly and professional. I went in for an oil change and to have a recall fixed. During the inspection it was discovered that a part needed to be replaced they took care of it right away and since it was still covered by warranty there was no charge. Thank you for all you do

John B.

Always great sevice

Terrance P N Demchuk

1 year old Denali HD diesel threw a code for emission was told it would cost me 600 checked with another dealer and the warranty book as well as online and I had coverage for min 8000 more Kilometerss and 2 years told Cooley service guy and he played dumb saying he doesnt know how they squeezed that through. I have bought diesels since 1988 is usually every 3 to 5 years this is a first for me There used to be a gentleman in the service dept that I knew and figured he alone would be a reason to buy a 90 000 truck from, No longer Ps no apology or I am mistaken or offer to provide service

Cassaundra Rehder

Bought my new Equinox from Bryan Byers and he was the best! I spent about 4 months pondering whether I wanted a new vehicle or not and he was very patient and didn't pester me to purchase. Once I decided I wanted to make the purchase he was very helpful, went above and beyond with the little touches and follow ups. Definitely recommend speaking to Bryan if you're looking for a new vehicle.

Scott

Buyer Beware., Their Business Department will try and get you for a lot of extras without telling you, READ extensively before signing

Robert Burton

staff are very easy to talk to and very knowledgeable, no high pressure sales bs great experience!

Marilyn Robbins

The dealership were very prompt and efficient in their repairs. They kept me informed at each stage of the repairs so I knew what was happening. They offered options for additional repairs if the current fix did not totally solve the problem (a persistent check engine light). The cost of the services was very reasonable.

Wilfred Chartrand

Very professional and courteous staff.

Bryce Hancharyk

Purchased my 2nd vehicle from Dean Cooley GM and the service was amazing. They answered all my questions and left me feeling like family and not just a customer. Will definitely come back and purchase my next vehicle again! BEST in the Parkland!!!!!

elsie speers

I got an oil change for my vehicle. Service was excellent. Staff were very friendly. I couldn't ask for anything more

jim steiner

Dean Lounsbury and Dean Cooley are first class guys and wre very fair and a pleasure to deal with! I'll certainly deal with them again.

Ray Mulessa

Staff always courteous and helpful. Have always been able to make appointments on convenient days and at convenient times.

Gerry Michaluk

Had an appointment time at 9:30 and sat for an hour and vehicle was still not in shop . When I question the time they said the technician is running behind already at 930 in morning and when it gets in it would take and 1 and half to 2 hours to replace 1 air bag. That's why they push for leaving vehicle there. You don't have to be brainiac to find a solution, hire more technicians or stop working on the vehicle that's there all day and honor appointment times, so I left

Roy Molberg

The techs. at Dean Cooley GMC seem to be fairly decent. But most info is past on my electronics that do the diagnostics. What if they are not working just right in the vehicle with problem to be diagnosed. Service manager did not impress me at all. Through the conversation he implies that I really did not know what my vehicle is doing and in next breath he says he tells his techs to listen to owner they know their vehicle. Last but not least was when it sounded like he was more worried about keeping GM warranty happy and keeping their contract then looking after the people that support and keep that dealership going.

dave m

I was satisfied with my recent purchase and have always been perfectly satisfied with the friendly service and helpfulness at Dean Cooley Dealership in Dauphin.. Thank you Ruth Mutch

Colin Cherpako

As always amazing service!

Clayton Watts

Efficient

Ryan Cook

Had a low tire on my vehicle and it was evening so everything was closed. I left my info and keys in the drop box and got a room at the hotel right across the street. In the morning I woke up and started thinking about what I was going to do with all my luggage after I have to check out at 11 am. They contacted me at 9 am and said it was ready!! Went to pick it up and they told me no charge! That kind of thing is not supposed to happen is it? Well at Dean Cooley GM does!! Thank you very much to all the staff for taking care of us when we were so far from home! Thank you!

Marilyn Muller

I was at the dealership to have an annual or semi-annual detailing. It was well done, though a fell drinking bottle disappeared. I was particularly impressed by the thoughtful shuttle service care I received! Way to go, my compliments.

Jim Bird

I showed up 1/4 hour early for an oil change. There was nobody ahead of me at the bay doors. The doors were opened and I drove in. There was a Cooley’s service vehicle from the night before on the lift. I thought it was done and ready to go out. Nobody was working on it for about a half hour. Then one of the oil change people came out and began working on the service vehicle. In the meantime I think about 3 oil changes went out the next bay. The staff member spent more time talking to another person using the other hoist. I show up early so I can get my vehicle serviced right off the bat, and I can get on with my day. Cooley’s has always given great service, however this was the worst service I have ever had at any service station........ Jim Bird

Jason Thorkelson

Professional sales and service staff always willing to do their best to help out

sukhman sandhu

Very bad experience! I went to see a car by setting an appointment from winnipeg and when I arrived there, their car didn't start. Wastage of time and money.

Lucie Pendergraff

Great service! Made me feel very comfortable and answered all my questions thoroughly while going through the easy process of buying my new vehicle. Couldn’t be more pleased with the results and the people at Cooleys.

Brad Fowler

I had exceptional service from Rhett, truck was parked inside overnight so that it was clean, warmed up and to go for a winter test drive the next morning. They were great in making a deal and I will quite enjoy my new AT4.

Bradley Brass

No other dealership better to deal with than Dean Cooleys ????????

Bob Tucker

Great service, very helpful and accommodating

Marie Wehnan

Excellent people to deal with..

Marion Muir

Excellent service as usual. What a difference the new air filter made. Thanks. Steve Chipney

Kevin Edmondson

Great service and very friendly. Work done in very timely and reliable manner. Will definitely continue to use Dean Cooley for both of my vehicles service needs.

ernie shwaykowski

Friendly staff, Good service Very satisfied !! Thank you

Dave Kurtz

Positive buying experience with knowledgeable staff.

Bill Davidson

Always great service

roy olmos

Very smooth and simple purchase.

Yosvani Suarez

Good work from Dean Cooley 's team and very happy for this purchase with them .thanks.

Tim Coffey

Service was done promptly and service department was cheerful and helpful.

Poor ButHappy

Fast and efficient service. Reliable staff and service.

Delores Taylor

Quick service friendly staff.

cindy foster

Really listened when I explained what I was looking for. Hector was friendly, stayed in touch through the entire process. I found the perfect car for me

Stella Tanner

it was really comfy, i sat in the waiting room where there was plenty to keep me busy while they worked on my vehicle , plus they also told me another thing that was wrong, i didn't know about and are working as i type to fix it.................

DON TARRANT

very good service Had oil changed on Ford truck during COVID lock down

Mike Mertens

There was great service they got me back on the road as soon as possible

Dale Kochanowski

All in all a great experience Rhett worked with us on a vehicle we wanted and was more than helpful with any questions my wife and I had definately recommending them to friends.

george rossin

4000.00 work order from autopac and never even got truck washed

Tirrell Lukye

Nice dealership! Friendly staff

Patricia Yaskiw

They are doing the best they can under these unusual and trying circunstances.

Brodie Durston

Great service, required work was completed on time.

Kourtney Annabella

Always friendly staff at the service center.

Mark Good

Very happy with the work that was done on our truck. Pleasantly surprised at how clean it was when we got it back. The only thing that was a bit annoying was the estimated time to do the job. It took way longer to fix the truck than we were originally told. We were ok with the extra time taken to fix the truck. I just wish we would have gotten a more realistic estimate of the time it would take. Good job.

Brenda Caldwell

Great service from the service department as well as Joe the Dean Cooley shuttle driver. Thanks again

scott snook

Just a Nasty Business Dept. they tried to get me for $5600 insurance without telling me, I hope other people catch it before they sign

Harneet Kaur

Worst service ever.

Andrea Mckay

Very well taken care of. Rhett was awesome! He knew what i wanted and provided me with awesome service! Highly recommend.

Jason Bothorel

Hector was great to deal with and looked after me in the buying process. They listened to my needs and were great to deal with on my trade in as well. I would recommend Dean Cooley GM for your next vehicle.

Jennifer Los

Great experience. Even though it wasn’t what I was wanting, I like the vehicle I got more than I imagined. Awesome salesmen, Brian and Rhett and also finance person, Jacquie. Thank you for all your help, I really appreciate it.

Gail Yurkiw

Excellent service.... Very pleased!

Sheryl Gellner

Very awesome service and was nice getting a ride before and after the work was done on my van

Brenda Green

Great repair shop

Jason Elder

Awesome service, got Dean Cooleys to install and program a transmission control module, took them under an hour and everything worked perfectly, even cleared all my other codes, haha no more lights on, way to go Cooleys

Warren

Purchased our second vehicle from Dean Cooley GM, another Equinox. Hats off to Bryan and the rest of the sales team for their professionalism and making this a pleasant experience.

Jermaine Katcheway

Was very comfortable and I had.an awesome ride ,home I rate this as.a.10.star if only there was 10 stars but a 5 star is what I see

Marie Williams

I find that cooleys are very fast and efficient,they don’t load you with parts that don’t need changing and are very thorough in explaining what has to be done and also later what was done,always happy with our Cooley dealership in dauphin

Rene Jacildo

Outstanding service

Harvey Armstrong

THERE WERE A FEW WARRANTY ISSUES ON A NEW VEHICLE AND THEY WERE RESOLVED COMPLETELY YES

Anne Richards

Winter tires put on my vehicle today-courteous, prompt service. Very pleased with the service.

gilbert thompson

Called in looking for some parts for my wife’s traverse. Sure enough they ordered what I was asking for. Once she dropped off the car within an hour and a half she received a call back saying they were done. I was happy about the price, the quality of work and the friendly service. Keep up the great work

Debbie Johnson

Really satisfied with the service I got!

Bert Parsons

Went in to get an autopac claim done in the body shop and after the repairs were done and picked it up found some damage that was not there when I dropped it off. Went back to address the concern and was played off as if they were not responsible. Very poor effort was made to address this concern and resolve this issue. Very disappointed in their lack of concern and customer service. Will not be going back again!

Greg Loucks

Purchased a used vehicle with rather high mileage. Discovered a couple of problems over the next few days, but Cooleys made it right in the end. Everyone was very cooperative, from the salesperson to the service staff and even Mr. Cooley.

Sharon Pohl

The staff is always friendly and accommodating. The work that was required was completed with expertise.

Mark Domko

Nice people.

Terry Wareham

Oil change was quick, and thorough check on rest of vehicle. Shuttle service provided a ride to another location. I returned to a finished vehicle. Very pleased with the overall service.

D Hits

I Brought my truck in for some body work. I Had to bring it back because the finish in the paint wasn’t quite right and a headlight they had replaced wasn’t properly aimed. The guys in the body shop agreed that the paint finish wasn’t to par and informed me they would look after it. Upon picking up my truck the 2nd time, I was happy to see that the paint looked better than new. The guys in the body shop went above and beyond and polished truck parts that didn’t need to be painted. Unfortunately they overlooked aiming the headlight which I ended up having to pay for at a ford dealership. Overall decent experience as they took care of the paint issue however I was disappointed that the headlight aiming did not get looked after.

Trista Patterson

Fast service ????

keeter07

Great fast and friendly service

Jessica Mae lynne

Fast and easy to deal with and great customer service.

Marcell Houle

Great, no pressure, buying experience!

Lone Ranger

Very professional staff and courteous. No issues. Thanks folks.

Dave Parker

Was travelling and had issue with a new vehicle. Service folk were great. Truck was in, diagnosed and repaired and out within an hour. Very courteous and efficient. Thanks Dean Cooley Motors.

RONALDDADIA

I was totally satisfied with the service everytime i visit