Reviews of Freightliner Cranbrook towing & Recovery Ltd (Car Concessionaire)

j p

These people are the best .

Reginald Goldsbury

Did the job they were supposed to at a fair price. Thanks a lot.

Shelann McQuay

Bryan was very friendly and helpful to deal with in recovering our daughters car.

Perry Keijzer

I brought in my Motorhome because of a sticky right front brake which resulted in an annoying squeaking noise and a wheel that didn't spin freely. The mechanic said it was easy to fix in about an hour. So I brought it in again, and picked up later worth the message: it was all fixed. The cost was 381$, way more than expected, including 21$ shop supplies and 12$ caliper grease, which I couldn't find back on the tracks where the brake pads slide up and down. I trusted that and went on a trip. But the squeaking came back and after jacking up the coach, I saw the wheel didn't spin freely at all. So I went back, but they said they didn't know too much about hydraulic brakes, so sent me over to D&H service. He recommended to change out the whole caliper, instead of trying to repair it. Because a new caliper is 150 and labor 110. You wonder why Freightliner didn't do that, would have been way cheaper. Upon request if partial labor cost could be refunded, the owner decided: NO. Because the issue was solved and the wheel could spin freely after their work. Weird that I still have the caliper retrieved at D&H auto. What's not correct in this story? Matt tried to help me, but unfortunately the owner has a different view of service unfortunately.

Steve Graham

Great service great guys

Manvir D.

We are highly satisfied with the towing services. Brian helped lifting one of our trucks from a ditch. He could try pulling but he made sure that our equipment doesn't damage. He analysed everything carefully before taking action. Thank you Brian and Keep up the good work!!!

Richard Short

Brilliant simply brilliant. John in service and Miles couldn't have been more helpful when I had a burst airbag on my trailer right outside the US border crossing point. The attending mechanic God bless him worked underneath the trailer in freezing and slushy conditions with zero complaints and a huge smile. Cannot say enough about this dealership. Service how it should be real old school service not often found in this modern day. Kudos to all at Freightliner Cranbrook BC

BRIAN Evans

Good friendly service

Eric Garcia

Great customer service. Quick work.

Charles Johnston

great place

Ron Smith

Great dealership had the parts good service classy and friendly get you on the way quick

Melissa Gardner

Very friendly and clean was able to help me quickly with my semi

mangal singh

Nice

Cody Geck

Awesome costomer service. Clayton helped me get my boat back on the lake on a Saturday

Terrah Chubey

They said 1 week of work and waited 2 weeks to get truck back.

Philip brock Wallace

These guys are so good, they make every tow company in the country look bad.

Lorelei Fiddler

I would highly recommend this company driver was fast friendly and affordable .. very professional for a great towing experience that will leave you assured that your in good hands and have no worries this is definitely the company to call.

Tyler Aus

My car broke down and Brian showed up so quickly after I called. He was so helpful and we got my car to the shop. I am extremely satisfied with the service I was provided and I felt the price was great considering this happened at 8:00PM and i wasn't charged an after hours fee!! Highly recommended service.