Reviews of Nissan Gabriel St-Jacques (Car Concessionaire)

Juan Diego Rivera

(Translated) Me and my wife are happy to have known this place and our car purchase here, does not compare with the other places we have visited. Harry helped us with our car purchase and always got it right and his customer service is amazing. I recommend this consesionaire. (Original) Moi et ma femme sommes heureux de avoir connu cette endroit et nôtre achat de voiture ici, ne se compare pas avec les autres endroits que on a visité. Harry nous a aidé avec, notre achat de voiture et toujours il faire la suivre correctement et son service au clientèle c'est incroyable. Je recommande cette consesionaire.

alix khoram

Nice people. I meet with nice sell man

Guita Golestani

(Translated) If I have to summarize in a nutshell my comments is efficient. Moreover for a first visit I found the staff very welcoming and helpful. Very good quality of service (Original) Si je dois resumer en un mot mes commentaires cest efficacite.par ailleurs pour une premiere visite jai trouver le personnel tres accueilant et . Tres bonne qualite de servicemerci

diane masse

(Translated) Very good service good courtesy with a smile thanks for your good service (Original) Très bon service bonne courtoisie avec le sourire merci pour votre bon service

Elie Hayin

(Translated) I am satisfied with the service.the staff is nice. (Original) Je suis satisfais du service.le personnel est gentil.

Kookiiez OW

Stay away from Prestige. Took my Eclipse here because I thought Canadian Tire was doing a poor job. I got an oil change, an inspection just to make sure everything was fine, and to see if they could fix a rim that kept losing air. After waiting what seemed to be forever, I was told they could not fix my rim, and that my timing belt, transmission flush, cabin filter, crank seal, 1 AC needed to be fixed. This all came out to be around $2,000. I was a little confused because my AC was fine all around. I decided to just do the oil change and look for another mechanic for a second opinion. I told them about my problem with the rim that leaked air and they were able to fix it right away. They said if anything, my car would need to replace the front brake pads. They compared my brake pads with new ones, mine were pretty much nonexistent. In the end, they didn't know why Prestige Mitsubishi would quote me things that I did not need done.

Ayush Kant Chaturvedi

Nice experience as customer, Harry helped in explaining all the options and difference between leasing and financing for a car. Also the service center is good.

Martin PApl

bad services not to go for any work

Saeedeh Eslami

I strongly suggest Nissan Gabriel . I had a very good experience in service department. I was worried when my car was out of order for the first time in Canada. Mr. Ray Noor helped me to get fixed my car as soon as possible and tried to keep me calm by ensuring that Nissan would give me the best service. Besides, Mr. Nasim was so kind toward me and did his effort to help me . He gave me a good discount and did his best to fix and deliver my car soon. I am really satisfied by nissan gabriel service .

Lara Judd

Very fast and professional service. Thank you - I'll be back!

Jeanny Charron

(Translated) Very disappointed ... this is not the first time that I have received such poor service. The first time it was a pricing error that I was issued to finally pay $ 500 more and recently I had made an appointment for 3:30 p.m. to receive an appointment reminder at 3 p.m. I tried to call and leave a message but never received a return call. Last time I did business with them, saying I wanted to give them a 2nd chance unfortunately its failed. (Original) Très déçu… cela n’est pas la première fois que je reçois un mauvais service. La première fois c’était une erreur de prix qui m’on émis pour finalement payer 500$ de plus et récemment j’avais pris rendez-vous pour 15h30 pour recevoir un rappel de rendez-vous a 15h. J’ai essayé d'appeler et laisser un message mais jamais reçu de retour d'appel. Dernière fois que je fait affaire avec eux, dire que je voulais leur donner une 2e chance malheureusement ses raté.

Daniel Master

After fixing the sun roof leack, I need to come back for car cleaning. Thank you mr. Ernesto addressing my issue quickly and mr. Eric from service department for great help. Let's keep business together.

AKSHAYE SEESURN

Never go there. Seriously Your gonna regret it I went to see a sales person to help me find a good Evo 10. He straight up just told me that there was none, without even checking and didn't even tell me that he would keep an eye and if there was a good one for sale ,he would inform me, Well he didn't even take my details.

Mina Nazari

Hé was very nice and helpful.

kyleriks

Very courteous and efficient, fast service.

Omid Beikzadeh

Nice staff. Thanks Ray, Thanks Karim

sara

Great service! Ray Noor was very helpful. I highly recommend them.

Zakiya Fa

(Translated) Hello, I would really like to highlight the excellent customer service provided at the reception. This is my first time at a dealership and I had no hesitation in trusting them. They informed me of all their services and made me comfortable. In addition I had a good deal! Thank you and congratulations to the whole team! (Original) Bonjour j'aimerai vraiment souligner l'excellent service à la clientèle effectué à la réception. C'est ma première fois chez un concessionnaire et je n'ai eu aucune hésitation à leur faire confiance. Ils m'ont informer de tous leurs services et m'ont mis confortable. De plus j'ai eu un bon deal ! Merci et bravo à toute l'équipe !

Abbie Lawrence

This dealership has excellent service in all departments. The team is efficient, friendly, and a pleasure to deal with.

Alexe

(Translated) Great team and very good service! (Original) Super belle équipe et très bon service!

Serge Landry

(Translated) I was super well served even though I had not made an appointment (Original) J’ai été super bien servi malgré que je n’avais pas pris RDV

sanaz Danesh

I’m impressed by the great service from sale management to service department. The sale manager George is very professional, knowledgeable and patient he took the time to explain and go through all the sale details. Albert from service department is very professional and helpful as well.

Benoit Bilquard

Excellent service

Gabriel Lortie

(Translated) Worst Nissan dealership. Never seen. For the past 2 months, I have called every week to speak to someone about a rental return. No one can help me or call me back. Honestly, there is a choice for Nissan in Montreal, go elsewhere! (Original) Pire concessionnaire Nissan. Du jamais vu. Depuis 2 mois, j’appelle chaque semaine pour parler à quelqu’un pour un retour de location. Personne ne peux m’aider, ni ne me rappelle. Honnêtement, il y à du choix pour Nissan à Montréal, allez ailleurs!

obada sayboun

Very nice service

Ali Haydar

Very bad service, Non professional staff!!! I had a problem in the AC, after two hours of troubleshooting (89$+tax per labor hour ) they said AC relay, compressor and fuse are OK but AC hose is leaking and needs replacement ( 377 $ + Tax + Labor ) I refused to change the part and bought it online form Mitsubishi Kentucky (USA) for only 124 $ original. I did change the part by a mechanic on industrial blvd Montreal but AC did not work either !!! The mechanic told me that AC compressor is not turning on at all !!! after troubleshooting we found that the AC fuse was missing and electric relay was not working properly. He fixed the electric problem (fuse and relay) and now AC is working ... there was no need to change the AC hose, tested no leaking then replaced again in the car to confirm !!!! AC still working and was 100% fuse and relay problem.... I'm surprised why Mitsubishi Prestige wrote on receipt that fuse, relay and compressor were tested and working.. I guess the dealer wanted to make money with me !!! Never trust him again ...

Lorraine Doré

(Translated) Beautiful team. Staff very courteous and giving all necessary explanations and with clarity. (Original) Belle équipe. Personnel très courtois et donnant toutes les explications nécessaires et avec clarté.

François Lahey

(Translated) Good service, polite and friendly, accommodating, but cuddly pay yourself a second receptionist ... always too much to talk about. You call to spend $ 200 / $ 300, they don't have more than 3 minutes 15 seconds to talk to you, when you manage to talk to someone. And it's not the employee's fault. They should be 2 or other people should be able to make the appointments too. (Original) Bon service, poli et aimable, accommodant, mais câline payez-vous un deuxième réceptionniste... toujours trop dans le jus pour parler. Tu appel pour dépenser $200/$300, ils n'ont pas plus que 3 minutes 15 secondes pour te parler, quand tu réussi à parler à qqn. Et ce n'est pas la faute de l'employé. Ils devraient être 2 ou d'autres personnes devraient pouvoir prendre les rendez-vous aussi.

Mark Chillibeck

I made the mistake of calling at a bad time to receive Harry on the phone telling he doesn't have time for me because he needs to take a personal call. All I wanted to ask is if I can get evaluation on my vehicle today and what the estimate would be I've done this to countless dealerships and Harry thinks only a select few clients deserve his professionalism.

Ferdous Faridi

The service was really good

Patrick Anderson

Part of the same dealership as Ford. Avoid like hell.

Sean Healey

How poor Harry put up with me leafing through the sales contract for hours I'll never know, but he kept my coffee full! Dave in parts is a pleasure to deal with and all other staff have been courteous and helpful. No regrets buying my bean (Micra) here.

Ayser R Almufleh

Great service service Highly recommended

Rosa Isela

Neat well organized and with good location. We got and excelente service from Alfredo who took the time to explain and show the different options and financial plans according to our budget.

Valerie Easson

Excellent service today. It was a longer appointment than we had expected but we were given a courtesy drive by a most charming young man. I am very impressed with this particular Nissan dealership. We are new to this branch, and very happy that we have made the change to this dealership

Gwylan Goddard

Fast, efficient, friendly service and clear communication. A+

RA

Hello Enrique! I'd only suggest to your sales team being a bit more "aggressive" when offering upgrades for an existing leasing (they called me, I did an offer but I didn't hear back from them with either a counter offer or a response...)

Ruben Hernandez

(Translated) I was really impressed with my experience at Nissan St-Jacques. The sales manager (Karim Kassem) was very transparent and helpful. His passion and willingness to help made our experience very pleasant. It was easy, fun and professional! maybe he will change the industry. (Original) J'ai été vraiment impressionné par mon expérience chez Nissan St-Jacques. Le directeur des ventes (Karim Kassem) était très transparent et serviable. Sa passion et sa volonté d'aider ont rendu notre expérience très agréable. C'était facile, amusant et professionnel! c'est peut-être lui qui changera l'industrie.

Michel Savoie

(Translated) Good service ... good discounts ... David is a very smooth salesman .... I buy (Original) Bon service...bons rabais...David est un vendeur très smooth....j'achète

YouAh

Very straight up honest people not pushy sales...they worked with us patiently to find the right fit. Would recommend

George Ays

I had an amazing experience at nissan auto, if you go there as for Georges Moubayed, he was helpful showing me so many cars and ended up buying one. A great person to do business with ????????

Dima R

Thanks

Vit K

I disliked this place long time ago because of my previous bad experience with this place, but as loyal customer of Mitsubishi I decided to keep the Mitsubishi garage. So I called the DDO number, and after 3rd attempt I got someone, she transferred me to tech department and obviously "leave a message". When someone called me back we could book an appointment. So far so good, except, the morning of my appointment i showed up in DDO and discovered that it was completely closed and everything moved over to this garage. *Sigh*. Oil needs to be changed so I went on with it. Arrived 30 min late, I had to wait 45 min before someone will take my car in. A simple oil change took around 45 (with the car wash) which is pretty reasonable time, except... why my car was on the lot for extra 20 minutes before I had to get up and ask about it?. I asked if the car wash was included, because last time no wash was done, and the gentlemen answered politely YES. Got my 1000$+ recommendations as usual, which I politely declined, paid and went to my car. Car wash you say?, yeah right... oil spots over the handles, some places they missed and really did not took their time to verify the "wash", whatever, its free right, so lets just do it. After I got in, all seems fine, and I drove off. But the trouble did not stopped there. Arriving in Downtown I discovered that my parking change, was mostly gone as well, they were kind enough to leave me my 25, 10 and 5 cents, but all the 1 and 2$ pieces were gone. Nice one Mitsubishi Prestige!, really a customer satisfaction orientation. Will really think about dealing again with Mitsubishi Prestige again.

Francois R Bosse

(Translated) Very good service and quality at the rendezvous. Recommended! (Original) Très bon service et qualité au rendez-vous. Recommendé!

Amirali Amirjabbari

We had a excellent experience with Ray. He was really patient and supportive. Thank you!

GUy Laniel

(Translated) Go see Eric and his team (Original) Allez voir Éric et son équipe

Deyvisson Oliveira

Excellent service! Marco and his team were very professional, super friendly and took good care of my car. If they keep like this I'll stick with Nissan and Nissan Gabriel St-Jacques forever. Thank you guys!

Noel Jovero

Ray Noor, you need to work on your communication with potential customers. It doesn't cost a dime to call or reply from an email.

Mohamed Iria

(Translated) I went for a full oil change and check up service. I paid for the service my car slept in the garage the next day I'm leaving to pick up my car which was 1: dirty 2: my car could not even start I called the representative who said they are going to boost, thing which never arrived (their own check up for which I paid say that my battery is very good), the Mr came to boost I left thinking that it was over to my surprise the next day I could not start my self I wrote to them nobody answers me. I had to pay CAA at my own expense to boost my car and CAA tells me it's my battery. My conclusion is either you didn't do your check up job (So I would have paid you for nothing) or your technicians replaced my battery after checking it out. I am horribly disappointed Edit: THE WORST NISSAN GABRIEL Customer service worse than repair service, you told to call back I call back and you make assumptions instead of talking about the theft perpetrated on the battery of my car. You are the worst Nissan Gabriel that I have visited in my 5 years doing business with Nissan Gabriel. (Original) Je suis aller pour un service de changement d'huile et de check up complet. J'ai payer pour le service mon auto a dormi au garage le lendemain je pars pour récupérer mon auto qui était 1:sale 2: mon auto n'arrivais même pas à démarrer Jai appeller le représentant qui dit qu'il vont booster, chose qui n'est jamais arrivé(leur propre check up pour lequel j'ai payé dis que ma batterie est très bonne), le Mr est venu booster je pars pensant que c'était fini à ma grande surprise le lendemain je ne pouvais pas demarer mon auto je leur ai écris personne ne me répond. J'ai dû payer CAA à mes frais pour booster mon auto et CAA me dis que c'est ma batterie . Ma conclusion c'est soit vous n'avez pas fait votre travail de check up (Donc je vous aurait payé pour rien) ou vos techniciens ont remplacé ma batterie après l'avoir verifier ce qui serai du vol. Je suis horriblement déçu Edit: LE PIRE NISSAN GABRIEL Service à la clientèle pire que le service de reparation ,vous dite de vous rappeller je rappelle et vous me faites des suppositions au lieu de parler du vol perpétré sur la baterie de mon auto. Vous êtes le pire Nissan Gabriel que j'ai visité en mes 5 ans à faire affaire avec Nissan Gabriel.

Alfonso Borbor

It's a good service, but I have a Lancer and maybe I gonna need a mitsubishi dealer for its maintenance.

isitmedia

I lowered my lease car back here very quickly in the staff and I was very happy

Genevieve Desrochers

I went today for servicing of my car. Albert and the mechanic were super nice and knowledgeable.

Rick Rosenberg

I normally don't write reviews, but I had to compliment Ray (Noor) and Karim (Kassem) for their exceptional service in the purchase of my new Leaf Plus SL. They were straightforward and patient and made an experience that I normally do not look forward to extremely pleasant. Thank you both - it was very much appreciated.

Sebbe Molbo

Worst service I ever gotten. Never going to there again

saeed parsa

excellent & great services by George Tayar ????????

Mohammad Wakil (Mad Smile)

Great Dealer with Great Service

vanessa tammaro

I was able to get a same day appointment during the holidays. The service team at Nissan Gabriel is always so accommodating and so quick to service my car. Thank you!!

Mohamad Hares

Awesome ethical and professional service manager Mr Joseph

Keri Georgieva

I would like to thank David Calizaire for the excellent customer service! He made us feel welcome and provided all the answers to our questions with professionalism and attention! Great experience worth recommending to anyone who is interested in purchasing a Nissan car.

Cristian Nedelcu

Fouad and his crew at Nissan Gabriel did a great job. Very thorough, went over the service report and answered my questions in a professional manner. Definitely recommend them. They are honest and quality oriented. Thanks for fitting me in to the busy schedule. Look forward to doing business here again!

R J

Truly the worst service I have ever had! After buying my car, it needed to be serviced and I called multiple times, left voice messages and my calls were not returned in a timely manner. Worst of all I bought the nissan micra and had to relocate to the US for work and they refused to reimburse me the service plan and extended warranty even after I explained to them that the car does not meet US standards. They refused to get back to me in a timely manner and when I asked it I could have it modified for importation I never got response. Just a costumer service email saying they need the US title and registration, which is impossible to get since it can't be imported. I will never buy another Nissan vet I do not recommend purchasing a vehicle from Nissan and even less this dealership!

amir hemmatyar

Both my wife and I are quite happy with the comfort and performance of our new Nissan . Compared to previous vehicles, we find the instrumentation set-up quite IMPRESSIVE. Mr. Ray did a great job introducing me to the product and kept me updated through the delivery process. Regards Amir and Leila

Sonia Fallu

(Translated) Impeccable and courteous service and especially on time! Great service, on time! (Original) Service impeccable et courtois et surtout dans les délais prévus! Great service, on time!

Behrooz Salimi

Very good service, especially Mr.Joseph.

Henry Stern

Very please with high level professional servicing.

Zaro Dimitrov

Honestly never been more happy with their service department. No one trying to up-sale anything if necessary or talk with understandable language. Everything is clear and transparent. I have 0 knowledge about cars but they make it in pedestrian language and human way. Highly recommend for everyone. Very flexible with hours and quick service. Enjoying hanging out when they checking my car, free coffee and water.

Jody Coakley

The current tech service staff here are not just knowledgeable and friendly, they went above and beyond in ways I've never heard of in the automobile industry before. If you are looking for a reliable dealership to have your Nissan serviced, you'll be well taken care of now at Nissan Gabriel St-Jacques

Ričardas Kragnys

I had a good service. No complains.

Frankie Olliverrie

Best service ever..

Rollyn Zapata

(Translated) worst vehicle buying experience !! Honestly no effort to satisfy the customer and upon delivery of the vehicle (2 days delay) it was (the vehicle) very dirty, the saleswoman Julia not very much her approach !!! I strongly advise against this place (Original) pire expérience d’achat d’un véhicule!! Honnetement aucun effort pour satisfaire le client et a la livraison du vehicule ( retard de 2 jours ) il était ( le vehicule ) très sale , la vendeuse Julia pas tres fort son approche !!! Je le déconseille fortement cet endroit

Michael Mason

I already had a negative bias toward Nissan Gabriel at Jean-Talon, but I hit a Montreal pothole and needed emergency service. So I put aside my skepticism and took a chance here. I drove my car in with no appointment and without having first alerted the service desk, because there's only voicemail. I met Fouad at the service desk who promised to look at my car in the morning. The next day, Thursday, I received an email with the diagnosis and estimate for repair, and their request for authorization. Later that day I received another email that the part didn't come in but that Gabriel had arranged a free courtesy car (I declined it since I was travelling for the weekend). Monday morning, Fouad had already emailed me that my car was ready. I picked it up later in the day and it drives like a charm. Getting thru the door is the challenge but otherwise the service was spot on.

Joël J Séguin

Just bought my first car here. Really good service, Ask for Sam if you go here. Bought my car used, great price and km! About two weeks after buying, I scheduled the oil change which they threw in two oil changes for free at purchase. They checked everything, changed the motor filter at the same time, took about an hour and cleaned the car at the same time. I'm very happy with the level of service at Mitsubishi Prestige.

Shahram Adabi

I have a very good experience with buying my first car with Ray Noor sales representative he is really the best if you want to have the best experience ask for him really good information and good support

marianna levitan

Very friendly and kind stuff members !

꧂NESTERYN STREAMS꧁

Poor reception service:We were really interested to acquire our first car there,but the Gentleman attending us,turned the back on Us and missed to help Us and show us the best options, most probably because He saw our way we were dressed,wich is seriously a bad point for the dealer.

Raphaël germain Nsengiyumva

(Translated) I recommend Nissan Gabriel st Jacques because of good professional service and a warm welcome. Thank you (Original) Je recommande Nissan Gabriel st Jacques a cause d un bon service professionnel et un accueil chaleureux. Merci

Sabrinnea Gero

Very quick service.very friendly atmosphere

nassim khelfa

(Translated) Excellent service from reliable people (Original) Excellent service des gens fiable

Romulo Pereira

It was good service

mahdieh moharrer

I highly recommend Ray Noor he gave us a very good service and good price we bought a Nissan Rogue

John Doe

Good place to get a new or used car alike!

Stephanie S. M.

Service NOT with a smile. Wow never had to deal with such rude people, from the receptionist to the service attendant.

Cherion Amaraegbu

Good service

Caroline Robillard

If you have to leave your car for the day and need a courtesy car, expect nothing but the opposite of courtesy. Every single time I go I am given a car with an empty tank. Every. Time. Seriously? People are in a hurry in the morning, what is it to check the gas when the car is taken in before you lend it to a customer. Not to mention that this morning had every possible warning on (low tire pressure, maintenance required, and of course empty tank), and the time was off by 5:15. The cars are also not very clean, very unimpressed.

G DY

I've been trying to reach the service center for 4 days, no one answer the phone calls or voice mails. Save your time and go to another service center.

Jourie I

I had a great experience with Nissan Gabriel St-Jacques! Georges helped me choose the perfect first car! Very kind staff too :) I highly recommend!

Khalid Tohamy

Very professional, with a friendly staff whom are seeking your satisfaction.

Ray Raymond

Very nice and friendly ... they just want to please you.

Stephanie Assouline

The service was fantastic!! Polite employees. Convenient waiting area for me and my young baby . Changing table got baby in the washroom was great to have.

H J

Regarding the sales service and the attitude of the employees, I can to say that they are excellent.The sales manager of Georges Moubayed and the sales representative of Ray Noor were those who were patient, polite and friendly in all sell stages. I have to say that both of them are gentlemen.

Jean-Sébastien Renaud

Enough is Enough! Had to switch to this dealership when Gabriel Mitsubishi in DDO closed down. I once waited 2.5h for an oil change even tough I had an appointment in the morning and also arrived 10 minutes early. Today, had an appointment for Motor and Tranny oil change and was told to wait for about 2h for the job. After 2.5 hours, my truck was still in the parking lot and work wasn't even started. Took back the keys and left. Last time over there, i'll try another dealer. Edit : Just called another dealer for appointment and the tech asked me : Do you know that there's 2 recall on your vehicule? Humm... no sorry.. seems like other dealership forgot to check or tell me... Questionable service at Prestige...

Christina Jones

Received excellent service from Joseph, the service advisor, exceptional communication and as promised, everything was done perfectly and on time. Truly a great experience and will surely return to this location more often! Love the overall atmosphere, extremely satisfied with the care and attention I received. Thank you soooooo very much!!!

Nisso Ifrah

Great, no pressure service.

Karen Arreola

Ask for Alfredo, excellent service!!

Melissa Gagnon

(Translated) Very nice shopping experience. Thank you Fadi Mourad for exceptional service and I love my new sentra !!! (Original) Très belle expérience d'achat. Merci Fadi Mourad pour un service exceptionnel et j'adore ma nouvelle sentra!!!

Alain Pierre Bachecongi

(Translated) A very good dealer. The after-sales follow-up is wonderful. The service department only does what is required for the car at affordable prices. (Original) Un très bon concessionnaire. Le suivi après vente est merveilleux. Le département de service fait seulement le nécessaire qui est requis pour la voiture avec des prix abordables.

Peter Newman

From the moment we went through the front door of Nissan Gabriel, we were impressed at every turn. From leasing our vehicle to continuing excellence in vehicle maintenance and service, this is a terrific dealership. Thanks everyone!

Arya Bazyar

Perfect people to work

Sparta Grill

Very good and fast service. A special thanks to Mr. Fouad, he was very helpful.

JAEHEE LEE

Great service

Mathieu Despatis

Didn't let us freely look for a car. Was kind of pushing us to buy a model he wanted us to choose!

Mathieu Despatis

Didn't let us freely look for a car. Was kind of pushing us to buy a model he wanted us to choose!

MARQUITA CAROLL BRITTON

Greeted with a smiles!

Rey Noor

My name is Ray l will be very happy to help you out with you purchase I am sales consultant in Nissan gabriel saint jaques

Elyse Callaghan

Great treatment with my dealer, sweet and funny. Thank you Nissan for my new Micra :)

elaheh vaziri

Hi Thanks to my sale's consultant Ray Noor with his great services I really appreciate it!

June Web

Excellent service provided by Marco.

denis lavallee

(Translated) Thank you ernesto my freind for my friend denis lavallee your the best (Original) Merci ernesto my freind pour mon amie denis lavallee your the best

johnny hlaleh

(Translated) Very bad service, I waited two hours to change the oil with an appointment and after two hours of waiting, the car did not move from its place and did not change the oil. Small modification: ???? Oops I forgot this thing When I asked the sales consultant to talk to him, they told me ten minutes, but no one showed up. Then I went to the front desk to find out how long they needed to finish my car, she told me two hours, then I waited in the waiting room for two hours and the car did not move of his place This is the complete story (Original) Très mauvais service, j'ai attendu deux heures pour changer l'huile avec un rendez-vous et après deux heures d'attente, la voiture n'a pas bougé de sa place et n'a pas changé l'huile. Petite modification:???? Oups j’ai oublié cette chose Quand j'ai demandé au conseiller des ventes de lui parler, ils m'ont dit dix minutes, mais personne ne s'est présenté. Ensuite je suis allé à la réception pour savoir ils ont besoin combien de temps pour finir mon auto ,elle m'a dit deux heures, puis j’ai attendu dans la salle d'attente pendant deux heures et la voiture n'a pas bougé de sa place C'est l'histoire complète

Alexandre Paquette

Great Service everything I go there!

Kamal Chami

(Translated) Superb service !! (Original) Superbe service !!

Steven Hamer

Just a car dealer, friendly staff didnt find what i wanted though

Mark Mourad

Great service !

M.J Kaviani

Thank you, Ray Noor, for your best service. We bought a used car and we are very happy with the service. He is a professional salesman with great professional behaviour.

Dana Ezzeddine

(Translated) Exceptional service with very warm and welcoming employees (Original) Un service exceptionnel avec des employés très chaleureux et accueillant

Richard L

(Translated) Excellent service (Original) Excellent service

Deena Lieberman

Great service !! !

Myer Bick

Excellent and courteous service

Buyer 123

Don’t go here NEVER. They make you pay for a job on your car and they don’t really do it. And the mechanic don’t know what they are doing. They break stuff on the car and make you pay to fix it your next visit

Joelle Selby

Very fast service. Received a detailed bill. Had Shuttle service to & from my destination in a beautiful electric car.

W JL

I was initially a little hesitant in trusting this dealership due to My mother having a few recalls on her 2007 Nissan Versa and twice she had to wait much longer than was originally told to her, to get her car fixed and safe to drive. I mention this to set the stage, for the present experience, as the past is the past. Enter, current situation, where I flew in from Los Angeles, for the first time in 13 months to see my elderly parents and my brave Dad who at his old age nursing home, beat both Covid and Pneumonia, at 84, in June, 2020. One of the goals of my trip was to help get my Mother a well deserved new car, and we were deciding between the Hyundai Venue and the Nissan Kicks. Enter Superstar Karim K, the Sales Manager. Karim from the start, was super composed, elegant, kind, patient and very knowledgeable. Karim, was a very hip, fashionable "Dressed for Success" Gentleman, which is very noticeable and important when buying a new car, it psychologically makes the buyer feel, like you are dealing with a first round draft pick instead of a 10th round pick who gets traded from the Habs to the Leafs to the LA Kings. He could not have been nicer to my elder Mother, who is 81, and he put up with me grilling him from every angle, trying to catch the dealership in shady used car salesman tactics, WHICH NEVER HAPPENED, because Karim was the go to captain of the ship, Gretzky level leader, who knew his product, price, service, competition, and he provided a first class experience. He even stayed late one Friday evening at closing to accommodate, our second time visiting. He let us test the drive the car, multiple times .as this was my Mother's first auto purchase in 13 years, and perhaps her last given her age. Karim was consistent with what he promised&Delivered, and getting the paperwork completed, and driving off was a very smooth, turn key transition, . It was much better than I had anticipated and much easier than what I go through here in LA. He let my Mom choose the color, was not pushy, there was no pressure, and he was very classy considering I was coming from a place of distrust initially, grouping all car dealerships in the same category. Rudy T, in Finance, was also just as nice and easy to deal with. A real pro, never trying to up sell additional services we did not need. He was also very kind, and patient with us/Elder Mother. He was very organized and efficient, and did not take long to complete the signed paperwork. Both he and Karim work really nicely together. In concluding this dealership and team has earned my trust, and I would not hesitate to do business with them. I do want to end, by saying, this is how I feel and perceive in the present,. I reserve the right to change my viewpoints, should either my Mother or myself have future experiences. For now, this dealership is very fortunate to have these 2 great employees.

Irving Abish

Amazing service. Very attentive. They know how to take care of their customers

K McL

(Translated) I went to this Nissan Gabriel to change my Versa. No service before the purchase, imagined after. (Original) Je suis allé chez ce Nissan Gabriel pour changer ma Versa. Pas de service avant l'achat, imaginé après.

Louise Chenard

(Translated) The seller of this success lied to us. We received an invoice from Nissan Canada for a post lease inspection for a new vehicle. The seller told us everything was fine and now he's ignoring us! (Original) Le vendeur de cette succ nous a menti. Nous avons reçu une facture de Nissan Canada pour une inspection après le contrat de location pour un nouveau véhicule. Le vendeur nous a dit que tout était beau et maintenant il nous ignore!

Matthew Cruz

DO NOT GO TO THIS NISSAN DEALERSHIP!!! ABSALUTE SCAM!!

ali bazyar

It was amazing. Good service and experienced agents . What which really blown my mind was the professional attitude of the sale agent « Ray Noor » how shared me useful information helping me to easily came to decision with higher degree of satisfaction. His constant and close follow up from my visit to st jack showroom until taking over the car will be unforgettable for me and my family as well.

mathieu labrie

Always well served

kalyps30

Excellent service department. They do a great job. Great customer service. Will be bringing my car here for maintenance till the day I die or they close down.

bita moghaddari

truly a great experience with Mr. Ray Noor( rnoor@gabriel.ca) buying my car. very professional and friendly.

Pedro Elder

(Translated) Nissan Used Resale. Excellent service (Original) Revenda de usados da Nissan. Excelente atendimento

Manny Duarte

Excellent, gen mgr Ernesto Calderon made us an offer we couldn't refuse.

Gilles Levesque

(Translated) Very satisfied. Good atmosphere to choose a new vehicle. I recommend. Thank you very much for the service and maintenance. (Original) Très satisfait. Bonne ambiance pour choisir un nouveau véhicule. Je recommande. Merci beaucoup pour le service et entretien.

Julio Cornholio

This dealership is terrible, shady and will not stand by the work they do. Gabriel Group should be ashamed of the lack of service and quality. I won't rant about it in detail but consider this a pay it forward moment when I say DON'T BOTHER with them. There are far better options all over Montreal. If I could give them 0 stars, I would.

saeed ghoddous

Last week I went to service room. Nassim Khelfa met me there and treated me kindly and with respect. He is always very attentive & humble. To be honest, I like this Nissan Dealership more than before because the way he treats me. Previous person in 2018 was a bit arrogant. With the previous guy 2 years ago, I had to try to get his attention all the time which made feel uncomfortable to be there every single time. Plus, previous guy was difficult to reach. However, Nassim feels like a brother. He's easy to reach, and so nice. I hope Nassim will stay there forever :D

Donna Girard

Appointment time was respected, shuttle service very timely and professional, the repairs were well explained. Also happy the was car ready early afternoon. Thank you to all the staff! Very satisfied .

Ashley White

Awful Staff. Bunch of liars

Erika Medeiros

Friendly and helpful. Great service!

hi lo

(Translated) I recommend very very nice services (Original) Je recommande très très beaux services

Big BLue

While the service is fine, they are not communicative. I rarely receive a call when it is time to pick up my car. Recently, I dropped it off at 8am and was told it would be done in 2 hours. 7 hours later no call. Each time I called to find out information on my car I received voice mail. On the third try, when I complained about that, I was transferred to the service manager and I received.....voice mail! My complaint is lack of communication, not necessarily the quality of the work.

Ahmad H

After visiting many dealers,I visited Nissan Gabriel to buy a used car, they were very welcoming, no pressure, gave me a fair price for my trade, explained all the details about my purchase and delivered the car on time with no flaws. Thank you very much guys, my wife and I are really happy.

Nidal El Chami

Im so happy it turn into a Nissan. I was going to another dealership and surprisingly I stopped at Nissan Gabriel St-Jacques. What a experience from A to Z...Yes I noticed its in transition from a brand to another but the quality of service offered is priceless!

Warren Agetees

Still unresolved issues from previous visit regarding a battery warning light on dash. Am uncertain if I want to go through their service department again. Customer service has yet to address my previous issues with their service department.

Mark Sabbaghian

Great service, great team!

Lijo Kunnumpurath john

Best place to buy a car

Elissa Verdicchio

Funny I found a Car2Go parked there hihihi

Juliette Casgrain

(Translated) Quick and courteous service, always very satisfied with the repairs made! (Original) Service rapide et courtois, toujours très satisfaite des réparations effectuées!

EC TERTULLIANI

Excellent service

Ion montreal

(Translated) Great service, fast and efficient, thank you and good luck. My car (Sentra 2020) was happy with your job. (Original) Excellent service, rapide et efficace, merci et bonne chance. Ma voiture (Sentra 2020) a été satisfaite de votre travail.

David Blumer

Very knowledgeable people great service

annie desjardins

(Translated) Excellent service, thank you very much (Original) Excellent service, merci beaucoup

Krispy Krash

Great place to get your car serviced! Everyone is very friendly and very knowledgeable. If you have any questions they are quick to respond and very helpful. I would recommend going here to get your car serviced. Nice comfortable waiting room with tv and free coffee ! Thanks guys ! See you for my next oil change :)

Yael Cohen

(Translated) Very nice service !! Thank you Nissan Gabriel (Original) Très beau service!! Merci Nissan Gabriel

Lina Soung

(Translated) SUPER service, they are very understanding !!! (Original) SUPER service, ils sont très compréhensifs!!!

robert gabriel

(Translated) Super service welcoming and smiling (Original) Super service accuillant et souriant

Mike Aga

(Translated) Truly 5 star for the customer service team (Original) Vraiment 5 étoile pour l'équipe de service à la clientèle

Arthur Benilous

I just picked up my Rogue and it was FANTASTIC!!!!!! Thx Rachad for all your help!!

Sandra Z.

Bad service!

nikko prats hontiveros

I came to Nissan service and it was very amazing experience,Very informative and punctual staff from the beginning till my car is finish 5Star for them :)

Johanne Landry

(Translated) Very good service (Original) Tres bon service

Elias Karam

This was truly a great experience. The Sales Manager Karim was very helpful, took the time to explain every detail. The sales consultant Harry was super friendly as well and guided me through all the paperwork. I would definitely recommend Nissan Gabriel St-Jacques.

Rita Gariel

(Translated) Thank you for your service and your courtesy. I was very well received from the first minute when I entered this concession. My representative met my needs while respecting my budget. (Original) Merci pour votre service et votre courtoisie. J'ai été très bien reçu dès la première minute à mon entrée à cette concession. Mon représentant à repondu à mes besoins tout en respectant mon budget.

Frank Whitney

I needed some things taken care of and didn't have an appointment. Fully expecting that one would be needed I paid a visit to arrange it, but found out it could be done right away! I left feeling great that I was more than just a number. Well done!

Alain Carriere

I got my new leaf car here. I am very excited to be able to enjoy it for the next few years. I got a great service and a good experience so far.

Dyane Duhaime

(Translated) Very good service. Always well received and the staff are very courteous. The explanations are clear. In the end, very satisfied. I recommend it to everyone. (Original) Très bon service. Toujours bien reçu et le personnel est très courtois. Les explications sont claires. En fin de compte, très satisfaite. Je le recommande à tous.

Jeremy Rosenberg Rosenberg

(Translated) I always had a very good service at the garage. I do not understand how people give less than five stars - the director is always listening to his customers so if there is a problem, go see it. It's Prince his name I think. I do not remember his name but he is always nice when I go there. The adviser too is very fine. Regarding the service manager, he is always there when I have questions and I do not feel anarched like in my old garage! (Original) J’ai toujours eu un Très bon service au garage. Je ne comprends pas comment les gens donnent moins que cinq étoiles ⭐️ le directeur est toujours à l’écoute de ses clients donc s’il y a un problème, allez le voir. C’est Prince son nom je crois. Je me souviens plus de son prénom mais il est toujours gentil quand j’y vais. L’aviseur aussi est très fin. En ce qui concerne le directeur de service, il est toujours là quand j’ai des questions et je ne me sens pas anarquée comme dans mon ancien garage!

bhavana agnihotri

Unfortunately,Nissan Gabriel dealers have extremely poor service.The technicians are of no good use.They are liars..I called up the General Manager so many times but he is never in his office. They hold my car for two days as there was water infiltration in the trunk.Mr. Marco at the reception called to tell that they have been cleaning the car trunk but when they gave car back it was not even touched.He said there was a manufacturing defect which have been soldered.Complete lie.... I don't know how Nissan going to survive having such dealers and service centers.I think Nissan needs to look into the matter with their poor servicing center else they'll lose their customers. I have to give a star to write my review .

richard g

New administration great service thank you

Houssam Yamak

Don't deal with the service supervisor. He is the NO guy. He lacks motivation, concentration and problem solving skills. Everytime he assist me, my problem does not get solved. Last time, I came in the morning for service, he told me that he cannot accept my car before 1 week. I managed to get the car serviced the same day just by talking with another person. The other guy just look to the system and gave me a choice of same day or next day. Which means there was availability but the supervisor was trying to postpone for no reason. If you go there ask about either Fouad or Nassim.

mina zahedi

The worse service ever. Nothing is correct over there from the sale to the finance to services, at least 3 times I had an appointment with them and nobody shows up! I can't believe we are in 2021 and we live in Canada and businesses like them exist. Don't go there if you need peace of mind!

jean-claude Payette

(Translated) Very good service, they are fast and very courteous. Thank you Nissan Gabriel st-Jacques (Original) Tres bon service, ils sont rapide et tres courtoie. Merci Nissan Gabriel st-Jacques

Billy Diab

Very professional and friendly staff, great service

Iman Elahi

I would like to thank neisan St jacques, Mr george and Mr.Ray for excellent and professional customer service. I had excellent experience with them and this branch always will be my first choice. I highly recommend them.

Eric Marquez

(Translated) Satisfied with the service, the seller Richard Troll was very friendly .. we will see the after sales service ... (Original) Satisfait du service, le vendeur Richard Troll etait tres sympatique .. on verras le service apres vente...

Bassem Omar

I had visited your showroom, last week, and i interacted with your sales staff named Mohamed who was extremely helpful and has demonstrated all payment options (i.e finance, lease , cash ....etc), he has also offered me a test drive....... i liked the showroom location and how convenient it is to find a parking in front of it.......The new sentra is outstanding, i simply liked it.

Sandy Bubolic

Friendly, efficient, fast and clean.

Didier Domaine

(Translated) Terrible service - I waited 2.5 hours for an oil change WITH AN APPOINTMENT. To avoid! (Original) Service terrible - j'ai attendu 2.5 heures pour un changement d'huile AVEC UN RENDEZ-VOUS. À éviter!

Luis Espinoza

OMG!!! They love cars and their customers!!! Great service!!! Bravo !!!

shenell thomas

Love their service, great service, much appreciated

Varekai 63

(Translated) Excellent service. Very satisfied. (Original) Excellent service. Très satisfaite.

Chris K6

(Translated) The service is impeccable. The employees of Nissan Gabriel Saint-Jacques are very welcoming, warm and professional. The receptionist is always smiling and very welcoming! This dealer is really worth the detour !!! (Original) Le service est impécable. Les employés de Nissan Gabriel Saint-Jacques sont très accueillants, chaleureux et professionels. La receptioniste est toujours souriante et tres accueillante ! Ce concessionnaire vaut vraiment le détour !!!

Patrizio Spacone

Amazing experience at service dept!

ELAINE BOROFF

Liked the car but found the customer service lacking

Sara-Claude Gilbert

Very friendly service! Joseph always does his best to acommodate my crazy schedule... and always goes the extra mile to give excellent service, thank you!

J Bean

Very helpful and excellent prices

Javier Vasquez

Good service!

Gabriel

Leased us a brand new nissan rogue in 2017, with a deffective ECU, sometimes the radio would connect ro my phone via Bluetooth, sometimes it won't, often times, the A/C would not at it's normal operating speed, and it would then speed up to it's normal operating speed, when enough G-force is exerted with the car; recently I had my driver's side window open up on it's own a little, and today it just decided to open completely and not it doen't respond to any command with the switch on the driver's door, all garages are closed, I hope no one steels it or that it won't rain because there's nothing that will close that window...

Bianca Vosniades

(Translated) Very professional, attention to details and warned customers before doing anything on the vehicle. In all, very good service. Thank you so much! (Original) Très professionnel, souci du détails et avertis la clientèle avant de faire quoi que ce soit sur le véhicule. En tout, très bon service. Merci beaucoup!

Antoine

(Translated) Antithesis of what I expect I will go to a dealership to receive service. If you're under warranty, they laugh at you, you don't make any money for them. For the first time, I was laughed in the face when I wanted to buy a piece. The 3 sellers just laughed, probably because I drive a Micra! The second time, the service was OK as I was offered valet parking at home, but they forgot to submit my quote for a paint job. The third time, they tried to charge me for a warranty repair! Real scammers !! In addition, by coming to drop off my car the day before, I was assured that I would still have the drive-back service if I came before a certain hour, I arrived 30 minutes before and I was told that the driver had left him!! So I had to walk to my house! Unacceptable. I went to a Nissan dealership in Boucherville, and the service I received was impeccable. With respect and very helpful! I do not recommend Nissan Gabriel Saint-Jacques (Original) Antithèse de ce à quoi je m'attends que je vais chez un concessionnaire pour recevoir un service. Si vous êtes sous garantie, ils se moquent de vous, vous ne leur faites aucun argent. Pour ma première fois, on m'a ris en plein visage quand je voulais acheter une pièce. Les 3 vendeurs ont simplement ris, probablement parce que je conduis une Micra! La deuxième fois, le service était correcte comme on m'a offert un service de voiturier jusque chez moi, mais ils ont oublié de faire ma soumission pour une job de peinture. La troisième fois, ils ont essayé de me faire payer pour une réparation sous garantie! Des vrais arnaqueurs!! En plus, en venant déposer mon auto la veille, on m'avait assurer que j'aurais encore le service de raccompagnement si je venais avant une certaine heure, je suis arrivé 30min avant et on m'a dit que le conducteur était parti chez lui!! J'ai donc du marcher jusque chez moi! Inacceptable. Je suis allé chez un concessionnaire Nissan a boucherville, et le service que j'ai reçu était impeccable. Dans le respect et très serviable! Je ne recommande pas Nissan Gabriel Saint-Jacques

Maher Kassis

i am very happy with the service

Iurie Migalatii

My experience was bad about this dealer. I was looking for used cars, have to ask twice to get my answer. Found by myself that check engine light was on, I asked why? ...just said "....don't know". I will follow my intuition and go to another dealer.

Halima

(Translated) Great experience and great customer service (Original) Très belle expérience et super service à la clientèle