Reviews of Gravel Decarie Chevrolet Buick GMC LTD. (Car Concessionaire)

Mohammadmahdi Shaffaf

The man who was in downstairs was very friendly and helpful and guided me in a best way. Thank you so much

Enchanted Sorceress

I received excellent service, especially from Mr. Philippe who took the time to answer all my questions. I had plenty of questions as this was my first car. He even went out of his way to exceptionally deliver the car to my place. I'm very happy with the service and with my purchase. I highly recommend this dealership.

Pino Conte

Great reception by Lisa. François was incredible. He worked very hard to satisfy my demands ????

Raza Alikhan

I am in Toronto, ON and I recently purchased a vehicle at this dealership and have to say It was an excellent experience. It was worth the drive to Montreal. My sales representative Robert (Bob) was extremely helpful, professional and went out of his way to make sure I was completely happy with everything. Annie was looking after the financing and she worked really hard to get me the best rates. This dealership is worth the visit if you are looking to buy a car. Thank you Robert & Annie!

Farid BM

PLEASE BE CAREFUL, NOT HONEST DEALERSHIP!! I was looking for a reliable car for my cousin who lives in Ontario. I saw a used car ad on the Gravel Dealership official website indicated that the car had been inspected by a certified technician. After a short test drive, I purchased the car at full asking price and I paid it by a credit card. However, I told the salesperson that the car Link has a problem and the manager indicated in the contract to fix the issue. After two weeks, my cousin went to pick up the car and asked a sales manager that “is the car safe to drive” and the used car manager told him to take his money back and the car is not for sale!!!! My cousin did not have a choice and called the police. Then the general manager decides to sell the car but indicated in his contract the car sold AS IS for the Part!!! How is possible a big dealership like Gravel advertises the car on their website as a certified car then after-sale claim the car sold AS IS for the Part. Moreover, my cousin took the car for a safety check to Midas Auto Shop required by the Ontario Government. However, he was told that the front rotors do not pass the safety and need to replace ASAP. Moreover, the dealer delivered the car with very poor quality in rear tires, in which the tires were 3 out of 32. I tried to contact the general manager Mr. Louis-Philippe to inform him about all the issues, however, he surprisingly told me that the used car in our dealership sales AS-IS and we are not responsible for any repair. When I asked him, if you are selling the car AS-IS, why you don’t indicate in the advertisement on your website or KIJIJI, he told me that bring back the car!!!!! So please read my review before you make any decision to buy a car or make sure the car has been inspected by your mechanic.

wayne dub

The only place I trust with my vehicle always had only great service from them, super fast and always right on time with their work, I thank all of you guys over there for amazing work like you always do on my vehicle... Mr Rene lee is the best by far for all your servicing needs ... Thanks again........

DRAGNEEL

Just bought a new Cadillac CT5-V with Yannick Fontaine. Hands down the most incredible sales manager you will ever meet. Do not buy your Cadillac with anyone else besides him. Always the best deal and the best service. Buy on the same day with Yannick!

Donovan Thorimbert

Big autotech sleeze trying to squeeze every dollar from you. Support your local mechanics. And, the shuttle service is unreliable. They have too many clients than they can deliver reliable service for in regards to the free shuttle service.

Mimi Byrns

Had an amazing experience here☺️ Alexandre took care of my appointment, the car was ready very quickly and they even had a driver, Leo, drive me home and pick me up when my car was ready???? Leo is incredible and such a nice man. Would highly recommend this place!

Joao M

I did not have a good experience here. I visited the dealership for a lease of a new Chevy Spark. I closed the deal, and to my surprise a week later, I received a car which was problably in the showroom for demonstration. It was full of scratch marks inside, near the gear and on the dashboard. Do not waste your time here if you are buying/leasing a new vehicule. Completely disapointed.

Daniel Lu

One of the most HORRIFYING experiences I have had visiting a dealership! AVOID IN ALL COST. Not only that the sales agent was irritating and un-corporative, I was also promised to be called more than 3 times. No one did and cared. If this was the last dealership with Cars in the entire planet, I would ride Horses. I furthermore requested to test drive a vehicle and was told, you “can do it only if you are almost certain to purchase it”. Me and my girlfriend were << S-H-O-C-K-E-D >>. Well, if I am here asking for this car, what does that mean? Moreover, I was almost forced to give my current car for inspection, after refusing 5 times, also the manager came to pursuing me to give my car? What? That is bizarre. I have refused to give it for inspection as I wanted to sell it privately and initially, they offered to law ball but all the story was crocked right away. I want to note that the Employee namely - Johnny was very helpful, respectful and amazing to deal with but the two other associates I got to deal with, well - it was horrible! I wouldn't buy a 99 cent chips bag from these guys. Their dealership is in the size of your backyard.

lorne kirstein

Excellent customer service from the second I walked in umtil I picked up the car and beyond with ONSTAR. best car buying experience

JM Borgy

I’m not a big fan of makings comment but this was an amazing experience. Great service and fast transaction! A place to buy!!!

Youval B

Bought a Cadillac from Gravel Decarie and Yannick the sales manager took care of me. Can’t say enough about his professionalism, knowledge about the brand and service. Absolute five star service from start to finish. Anyone looking for a GM product should look no further then Gravel Decarie and Yannick and his team!

Clayton Lee

I purchased my Chevrolet Colorado Z71 2016 from Gravel Decarie and I'm glad I did. They were very helpful in all aspect if my purchase to delivery and servicing. Their staff is courteous and knowledgeable. Servicing is excellent although prices are those of all dealerships. Most importantly, the work done is competent. Most people have their own opinion and this is mine. Mind you, people complain about prices for work done but if you want cheap prices, remember, expect cheap work.

Simon Petraki

Top-notch service and a great experience with the accommodating staff. Thank you Marek & Alex for the special treatment!

L I

Terrible service centre. Brought car in emergency and they charged me 40% more than quote, car was returned way past promise date, car was returned much dirtier than dropped off, and last - and worst of all - experienced many issues with the job as things were done poorly. I suggest avoiding at all cost.

Darich Khang La

Great service, very efficient, and very friendly staff.

Trebor Trahkcol

Total Waste of my time, i called to bring in my car to fix a recalled part and was told it was done already , after i received the recall letter i made the appointment , now they say it was taken care of last year. …

Zach Wagner

I’ve had the pleasure of knowing Marek for about a year now. We met when he worked at Volvo when I had an issue over 5000km away. Marek swept in and helped me with issues I was having with my Volvo XC90 and was by far the most courteous, professional and respectful interaction I’ve ever had with any auto dealer or customer service in my life. The second time I had and issue with Volvo, Marek was there again to save the day. When the time comes for my next purchase, I’ll be making the drive to Montreal to see him for a new Cadillac since he’s here now! Anyone who does business with Gravel Decarie Cadillac will for sure be treated the best way possible because his leadership!

Philippe Boucher

TL;DR: Very unprofessional service. Manager tried to ease my deception with his courtesy, but to no avail. Booked an appointment to see an Used car. Received a confirmation of appointment and of car availability. I drove 20 minutes and my parents 30 mins so we can meet there and see the car together. SURPRISE! The car has been sold to someone who had an appointment 30 mins before for the same car ?!? All of that without informing other potential buyers and potentially saving them (and their retiree parents) time and energy. Thanks to the professionalism of their dealers, both my parents and I lost our evenings, gas, and trust in the dealership.

Benzion wachsman

The parts department has no clue what they're talking about. Disaster. Wasted time going down there. Ordered a better version of the product I needed for much cheaper online.

Amanda Galipeau

Love this place! Always helpful :)

Mohammad Latifi

Awful, liars and dishonest people.

desran danzel

This dealership is the worst, service manager is rude and unprofessional all they want is your money they dont care about getting the job done right or customer satisfaction.

Jacqueline Elman

Service was great - friendly and fast. I received a lift to work and was picked up to retrieve my car. Great experience.

Kristopher Jones

Outstanding service and very professional! Definitely recommend this establishment!

Mitchell Segal

Brought my mother's car in for service at Gravel, same as we have done for years, and every time I get fast, courteous service from the Service Advisor Mr. Lee. He always helpful and goes the extra step to please us.

Harvey Z

Phenomenal customer experience! Philippe Mackay is a patient, well informed sales person that I would be ecstatic to work with again. The entire team at Gravel was on point. 2021 Yukon Denali is a beauty. Thanks again for all of your expertise!

Bassem El-Bezre

Took my car in for servicing and tire installation, there was a misunderstanding and the director of the dealership quickly took control and made sure to restore the relationship and fix the error. I was satisfied with the final outcome.

durj 1964

My Silverado 2014 was purchased in Berthierville at another GM dealer. But they are far away and to service my vehicle is a nightmare because of the long distance. I used to go to the LaSalle GM …

Jennifer Vieira

Knowledgeable, willing to go above and beyond. Other Chevrolet dealerships have failed in comparison. This is my second lease with this specific dealership and they have always been the best.

Kim Garzon

Gréât service!! They made it very easy for me to choose them to get my new car.

M

Terrible service, they me sold a car with summer tires and then lost them! I’ve been here 6 hours and they still have not finished

Achyut P. Adhhikari

I bought a Toyota vehicle from Gravel Decarie. The employees and the services were costumer friendly. SOHRAB is the best among all as he deals with full of information. He deals with the customer in such a way that he is selling the vehicle to his family members. He has a great enthusiasm to help the customers to solve their vehicles issues, finding best insurance company and policy. Keep it up SOHRAB. You have something that can make you a good leader in your field. I have no doubt to recommend your service to my family, relatives and others who are willing to buy a vehicle.

Tek55AE86

Excellent service; even if I didn’t bought my car from them, when I leave my keys to Mr.Georgiev at the service department, I know my car is in good hands. In fact, if you own a GM product that needs repairs (or simply scheduled maintenance), definitely go and ask for Mr.Georgiev.

Mike O

The car I was scheduled to test drive (Camaro)was not onsite, and the demo they would not take out of the showroom onto the road because there was a bit of sleet/slush and the car didn't have winter tires. Went to the salesman's office a little upset but he promised a reschedule and instead he tried to pitch me to buy a car I never got to drive. I asked him jokingly if he'd marry a woman without sleeping with her, but the joke was lost on him - the same way my time was lost at this dealership.

Sergey P

Nice and clean place. Salesman are nice. Of course they use typical sales pitch like the salesman or his boss has the same car you are looking for or they go to talk to their boss to give you "the best price" and you somehow "accidentally" here the conversation. But this is all normal. 5 stars because I believe I got a good deal on my lease. The guy who leased me the car is no longer there though. :(

Le DAB

You call to make an appointment and they tell you to come in. They don't have the vehicles and it's too much for them to service a client. Yves was the person and then a kid that was there was not too encouraged to make a sale! You can go talk to Eric at Infiniti and see how long it took to close the deal! These dealerships work independently and have no recourse on what their dealers do! Also, all dealerships operate the same way. You think they have an headoffice but when you call GMC CHEVY TOYOTA... or any company. I would go in and see how they act with disappointment and to get a reaction because you will be tied in with them for many years and if it starts bad go find a dealership that will actually care. DO NOT END UP A HORROR STORY

Liz Cha

A great dealership to buy, lease and get your car serviced. I had a great sales rep, Mr. Philippe Mackay help me out with the purchase of my vehicle. He is very knowledgeable, friendly and knows his stuff. I will definitely be going back to …

tuto avec anna

I had meet with Amro & louis ,they are very professional and helpfuly for me . Don't have hesitate if you guys , have decision to buy a car . They will help you and you will have good experience with them . Thank you again Amro & Louis philippe .

Jeremie Maranda

I'm usually a bit wary when buying a car based on past negative experiences. This has been by far the best dealer I've dealt with to date. Jacob was more than accommodating with any issues I had during the purchase. Since then, Alexandre at the service center was polite, quick and efficient (not to mention that my car came back from service looking cleaner than when I bought it). I was also offered free shuttle service right to my door and back by the friendly Leo (I think!). I would recommend

Caroline Casabon

Went in for service with my Cadillac after receiving horrible service elsewhere. Rennie took care of me and offered an excellent service. Went above and beyond and it was really appreciated. Will now go nowhere else for service on my car! Thank you Decarie Gravel!

Erol Aquino

Thanks for the super service from Annie Racicot and Philippe Mackay.

Nader

Repair costs were decent. They had no rental cars available and did not offer any transportation services.

andrew II mabayag

Excellent service, very responsive and friendly staff! Mr. Yannick Fontaine even takes time to answer our concerns beyond office hours. Our transaction was smooth and we didn’t had to walk on foot while waiting for the delivery of our truck. They provided a loner car for us without any questions asked.???????????? On the day of the delivery Mr. Amro Shaat walked us through the technologies of our truck and answered our queries. Definitely a very commendable dealership. ????????????????????????

General Totoss

Fast and good service. Bought a Cruze LT 2017 There

akinty sara

They are friendly and give good services.

Phil Bernstein

After a mix up with service department, the GM, mr gravel was able to easily handle my issues and make me a satisfied customer. Would recommend this dealership. Sales and delivery were done with professionalism.

Homenetmen Aris

Very welcoming staff and excellent service!

Isadora L.

I leased my new car at this dealership a month ago and the service was impeccable and very efficient! Thank you Marek, Annie, Christian , Shawn for answering all my questions and the whole team at Gravel Decarie for being so awesome!

Meaghan Cox

I called to ask if they still had their jetta and the dealer told me they did and to come and see it (this is monday). So I told him I'd come in a few hours. We get there and he forgot the car was out on 48h drive. He said he can contact the person and to switch cars (I'm assuming she (the client) got rid of their car and the jetta was to be used until she received the new car). The dealer says he will call me the next day so I can come visit it the Thursday. So i left a 100$ deposit on the car as I was really interested in buying that car. On Thursday i hadn't gotten any news from the dealer therefore I call and now that dealer didn't work there anymore. Now that new dealer told me the car would be there monday. I said ok i'll come monday... i received an email from someone there asking how my visit was, i asked if they received the car, she says no it'll be there tuesday... All this time someone is driving the car and using more km! I got played from this company, I'm really disappointed by them! I was ready to buy the car. Well they lost a sale, I definitely will never recommend this company to anyone!

Robby St. Germain

Great service at the Gravel Team! My car was repaired right the first time and the personels were always friendly and smiling. I find many reviews people are upset and make time to write bad reviews but if they had great service, they would not take the time to write one. I must say, this one is well deserved. I Recommend Gravel Decarie for all my service repairs for my Chevy Silverado!!

David Boyd

Good experience. Very professional ????

Christopher Deeble

Unreputable. This dealership is a hot mess. Nobody answers the phones. Nobody answers the emails. Nobody answers the texts. They sent me a coupon. Nobody knows what to do with the coupon. Why do I want a coupon I can't use at a dealership where nobody works and nobody knows what's going on. For 4 weeks I tried to buy a car listed on their web site. Still no answer. Forget it. Complete waste of time. Stay far away -- unreputable.

Eddy Silva

Great service!! Staff is super friendly and really know their stuff. Thank you Marek and Alex!

Corina Avina

Everything was smooth from my appointment to the time i'd get the car back. Great service!

John D

Gravel Decarie has to be by far the worst car dealership in Montreal. If you have very low standards and want to get scammed by people who care about nothing besides your money... then this is the place to go. I learnt my lesson the hard way a few weeks ago and I will never be going back.

Doug F

I really appreciate quality service and that's exactly what I received here. Sohrab Abdi was amazing. Highly recommended you make an appointment with him!

Jimmy B

Professional, courteous and efficient... Mr. Phillip MacKay went out of his way searching for the truck, fit for my specique needs... thank you.

Abdellatif Hadfi

Thanks Mr Jacob of giving me a call and understanding my situation I realy appriciate the professional way that you treat me ,I hope that the issue I went through not hapening again,big thanks again.

Ritchelle Imperial

Excellent service from Mr Philippe Mackay. He helped us in everything from the start until the day we had our car. Highly recommend him. Very nice and friendly. Thank you so much!

Johnny Cannizzaro

Thank you Marek for your awsome service. You figured out a way to get me out of my cruze lease which was slightly damaged and got me into a 2020 Buick Encore GX. I couldn't be more happier.

Terry Kim

Just wanting to sell a car. Promises made to fix the car and change parts and clean car before delivery was never done. Keeps saying it was done when you can actually see it wasn't, so I guess it's my eyes with the problems. Told him to call when everything was ready never did. You could see they were some problems with the car, been driving for almost 30years treating me like I don't know anything about a car. The internet tells you alot about the cars problems but still he denies its not that problem. If the person I went with was not in a rush to buy a car I would have told him to keep the car. Was planning to buy car in a couple of months but never at this place.

Ghevart xavier

I went to pick up a new car, the local dealer was already on late on the previous meeting, but the manager take my folder and carry on. Beware: they FORCE You to give them 5 stars on their Chevrolet survey, otherwize: no keys of your car....

Jeff Johnson

This review is going to be a potentially odd one but I can say I left this specific gravel dealership with the kind of service I would expect from a dealer. These guys did everything in their power to ensure I was happy, communicate continually with me and clarify any questions or concerns. The caveat here is that I was originally dealing with gravel nuns island and has the worst experience I've ever had at any place of business. From a sloppy unprofessional salesman who turned out to have actually lied to get my deposit, string me on to the next month and try to bait and switch me on the price. Jean-marc was a complete nightmare. After that disturbing experience I got in touch with Shawn Armorer who you will see is responding personally to any of the bad reviews on gravel dealerships. I can say Shawn is in the process of transforming the gravel dealers and sales people into the group they should be, so do trust that his response and concern is legitimate. I dealt with him and his top notch team of Marek and Ralph, all three of these guys are top notch and were surprisingly able to turn around the worst buying experience I've ever had. They care and they're working hard to transform the team they've inherited. From my experience I can guarantee if you're unhappy with what's happening they will move mountains to make you happy. Highly recommend the team I dealt with and will remain a loyal customer to these guys.

MOE

They are all nice and polite when they sold me me a Cadillac but the moment I went for Service.... they messed up my car from the inside and had the mechanic hand prints all over my roof dashboard and doors so I naturally was unhappy and complained about it to the Service manager But he kept insisting that it was me who did that before I brought it in and told me to bring my car elsewhere and if I don’t leave he would call the police on me so I refused to leave so and called the police but the sales department weren’t happy about that so they turned the police away and promise me that Mr. Gravel is going to call me and apologize to me personally,But that was a lie he never did and I never went back. Stay away from this dealership

Seyed Tabatabaei

The most irresponsible dealership that I have ever seen in my life. despite I bought my car from them, they refuse to give me service in emergency situation and just close the door!!! I can not believe this behavior of them. …

Mathieuu Chalifou

The don't even deserve one star ! Be carful, if you wanna buy/sell and even fix your car, i'll give you on advice ! DON'T GO THERE

Nick Zdan

Mathieu was very helpful, and having met other salesmen/saleswomen (at other locations), i appreciated the time he took with my family, and our concerns.

francesco bertucci

I dealt with Phillipe Mackay at Gravel. He is excellent!!! Great to deal with!!

Keke B

RUN!!!! Buy a car ANYWHERE else, not here. We had the car 2 months and they won't do anything.... Wish I could give no stars and 5 lemons

Samira Ali

HORRIBLE customer service!!!!! I was supposed to have something changed on my car due to a recall and they told me that they didn't have the parts and that once they got them that I would get a callback. They also told me it would only take …

andrew mendel

GO SEE YVES! He will help you get the best car for you at the best price. He is awesome!

Isabelle Porco

Brought in my husbands car for service. Mr Lee was very helpful in explaining the process and work that needed to be performed. Very professional and patient. Thank you for the excellent service.

A.R.B

honestly was the best experience I've ever had at a dealership. everything was quick and easy. I was informed of everything before had. i didn't feel rushed what so ever on making a purchase, was even given a better deal then what I thought i would get. I made first contact on a Monday, by Thursday my car was in my driveway. If youre looking for the best service with no hardship definitely go see Annie Racicot!!! you wont be disapointed

sophie bourassa

Terrible service... had an appointment and waited 45 minutes to be presented with a disinterested sales man.... didn't want to show us anything, and quite frankly seemed like he didn't want to sell us car. Wasted an hour and a half of our weekend on this dump.

Carole Ohanes

Excellent service when placing the order for my new 2022 GMC Terrain

Nekhim david

Amazing service for my end of lease renewal with djamel ! the level of Honesty and care is very well appreciated thank you

Aiham Kawadri

Excellent service! Sam made my car shopping process very convenient and efficient. Very professional and accommodating.

w j

Always great service Care ready quickly and no prob with pick up Thanks

Devon Diggle

I loved my experience working with Gravel!! They were knowledgeable, polite and easy to get a hold of. I couldn’t be happier with my purchase, and would recommend anyone shopping for a new or used car to check out Gravel!! Thanks guys

Stephie Alkourii

Most amazing service u can get Seriously. Everyone is kind and sweet and really work with you for all ur needs and specifications. Armral is so kind and really knows his stuff. I wouldnt want to go to any other dealer. Great service great deals. Good job guys keep it up.

Mike Marthen

Very good service they are so welcoming and helpful I hade very good experience !! Thanks Sam Elmir for the welcoming

shelby-ann Kaneb

Amazing service for the Denali from Marek, getting to meet the new Vice President Christian Morin and getting the insurance of quality for a lifetime was outstanding! Mister Armorer replenished the value of loyalty after my visit and Alex from the parts department already ordered my new winter tires (thank you for the promo code Alex!!!!). Definitely worth a detour just for the experience! Keep up the good work!!!!

Mohammed Alademi

So I was at the dealer today to find a problem about my Chevrolet's Malibu 2008. Even though almost 8 mechanics didn't find the problem . Those guys did. And a special thank for mr. Marc- Andre Bernier for the greeting welcoming and very nice character he has. He would make you happy when your down going thorght a car repair. And being generous to explain the problems with a lot of knowledge

Catherine Blais

Great Dealership! , All the cars were locked due to covid but they open them and clean them one by one so i could sit in them. Salesman was very polite and got me all the informations i needed. Thank you

Alex Miklin

Simply oil change everything exactly as they described

Ashley Levitt Ovadia

Went in to look into two vehicles. I had the rudest sales person ever, he was doing me a favor by selling me this very expensive car. He called me “stupid” for not wanting to put down a deposit to reserve a car that I couldn’t sit in or test drive due to lack of availability, and after enduring 15 uncomfortable minutes of being spoken to in a condescending fashion and being insulted, I got up and walked out. I will never step foot in this dealership again.

Alexandre Lavoie

I was shopping around, not being sure if I was ready/wanted to change my previous pick up truck. Honestly, amazing service, they hooked me up with a newer vehicle that fit my needs in a timely manner and got in contact to key staff members in order to get a nice winter set for the upcoming season!

chesky spira

My AC didn't work, after calling 2 other chevorlet dealers they all gave my appointment for after 1½ weeks, I drove my to Gravel they took my car in without appointment job was fixed after 24 hours! Bravo to the entire team!

Jason J

Good service. The best choice of doing service and purchase in this dealer.

Jonatan Kaller

Extremely satisfied! Louis-Philippe and his team went above and beyond to help me. They are the best! Oh, and I love my Volt!

Assad Aslam

Excellent customer service and attention to detail from the first step into the dealership.

Mano Kaci

the service department is terrible ,is a itregant , thief's , and lyine's be careful guys

lawrence rudner

First class service. Prompt and efficient. Completed as promised.

Jill Millar

What a horrible experience. Dishonest people charging for services never completed - and when I called GM Canada to resolve, the manager said the services were not charged when it was clearly stated on the invoice. Unbelievable. What a blight on the GM brand.

Sako Ohanes

Incredible Service when ordering my new terrain 2022

Chris

Buying a car should be an enjoyable experience, mine was not. I made an offer on a pre-owned car on Autotrader and was told it was accepted. When showing up at the dealership I had to negotiate all over again to get to the same price that was formerly “accepted”. At the time of placing my deposit I told the sales rep I sold my car and would need to take delivery within the next 3-5 days which he confirmed would be no problem. In the interim I rented a car at my expense (not a problem). Fast forward 5 days later and I received no update. I called the rep and was told the car was not ready and he would provide an update by end of day. I received no call then and had to continuously follow-up and “chase” in order to get an update. I did this every day and eventually had to get the Sales Manager involved. To their credit, they offered a loaner car until mine was ready. A week later, after several more calls and little communication from their end, I was offered a delivery date the next day (without the car being washed) or 3 days later (washed). At this point I just wanted my car so I said I would be there the next day. Showed up to pick up my car and the promised oil change wasn’t done. The sales rep also promised to have a quote ready for required body work, which he didn’t. He then promised to provide a quote the following day. Got in my car and the gas tank was empty. Luckily there is a gas station across the street. The sales rep never contacted me with the promised quote for the body work. Overall I love my car, but the experience was poor. All of this could have been avoided with better communication and following through on your word. This is a classic example of over promising and under delivering. I can’t speak for buying a new car at this dealership but if it is the same staff as pre-owned (which I believe it is), I would recommend taking your business elsewhere.

Michaela Sheaf

I’ve been several times for same issues. But will not be returning. I had them fix something and they failed to fix the entire problem because I didn’t tell them. The 3 issues were all related and the mechanics definitely would have seen the problem. They preferred to put the onus on the client.