You will see the opinions of people like you who used the services of carsrtoys (Car Concessionaire) in Côte-Saint-Luc (Canada).
At this moment this firm receives a rating of 3.8 out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is really good, and it is based on a very high number of feddbacks, so we can say that the assessment is quite faithful. If there are many people who bothered to value when they are pleased with the service, is that it works.
As you know, we do not usually stop to set tatings when these are good and we usually do it only if we have had a problem or issue...
This Car Concessionaire corresponds to the category of Used car dealer.
(Translated) Thank you Shandeal who is attentive, receptive, calm, polite and knows his work (Original) Merci Shandeal qui est à l'écoute, réceptive, calme,polie et connaît son travail
It’s was very nice service ☺️☺️☺️
Good quality squishy my kids love this store and they have nice service.
I purchased a car awhile back from cars r toys and I noticed a knocking noise while driving , so I contacted my warranty and they told me to visit atlas garage , when I arrived at atlas they inspected my car told me they couldn’t find a problem , I contacted Neil the warranty service manager and he asked me who seen my car at the garage so I described the guy ... .. he then said no he will rebook me an appointment to visit the specialist at atlas garage and within 20-30 mins my problem was found and solved , he also contacted me after my car was fixed a few days after to ask how everything was good and if I ever notice anymore problems don’t hesitate to contact him ! Immaculate service. Thank you so much Neil !!!!
Amazing service! Robyn was very helpful and aiming to please. She made sure I was 1000% happy with my purchase! A1 -Sattwa
Robin and Ayoub at CARS R TOYS helped me get a 2017 land rover discovery sport for such and amazing price. the car is beautiful and the service is phenomenal. 5 STARS!!! I highly recommend Carsrtoys. My sister and I both got land rover discoveries on the same day!
I have been a client of cars r toys for 2 vehicles now, I love to service and the car options they provide I recommend everyone looking for a car to drop by and give cars r toys a try.
Very nice folks. I needed a very common tire and they didn't have it so I went with a slightly smaller size. Seems ok so far. Tire was in excellent shape and they only charged me $30 installed.
Fast work no nonsense, flat rate always come here for tires.
I bought a BMW X5 from them. They crew me over from all sides. They said the car was in kilometers, but after I bought it and did a car registration I fugue out that is in miles!!! Than the car start just brake into parts. I was lucky to sell this car, but I lost a lot of money$$$ to puting into reparation, Not recommending to deal with them. For financing they send me to Laval (very far), and the percentage was very high (around 10%) Recommending you to inspect car before you buy from them, to avoid any problems.
Good Service VERY Fast And RELIABLE.
Brought a Chevy on 21st March and car stopped while parking and went complete blank non responsive battery on 3rd April .
Best staffs and excellent service!
Very good staff and very good service. Robin has given a very good service and a very nice car.
Went to see one of their cars only to find out that they charge over $2000 for a 1 year powertrain extra waranty + $800 preparation fee. The lady told me that was mandatory. So the price went from $12,900 to $17000. You really have to be stupid to purshase a car there. Do not waste your time so many great dealerships in town you will find what you arr looking for elsewhere. Also I would suggest to report them to the "Office de la protection du consommateur" because they do not advertise their cars with all the hiden fees. So you end up wasting your time paying them a visit.
(Translated) The service is good, (Original) Le service est bon,
The best services!! Jojo and me we loved there car !!!
Bought Hyundai Elantra in cars r withtoys with good payment .........after lot of rejection for finance I got approved in 2hrs.... very fast and quick supporting staff mainly I thanks Robin for very quick ........I recommend this place whoever want to take car quick and fast
(Translated) Worst Cars Worst Service Stay away from this company plus positive reviews come from employees. Worst Compagny to deal with worst service ever !!! Positive comments comes from the employees themselves (Original) pires voitures pires services tennez vous loin de cette compagnie en plus les commentaires positifs proviennent des employés. Worst compagny to deal with worst service ever !!! Positive comments comes from the employees themselves
(Translated) I bought a car there. I had a mechanical problem which was taken care of immediately by the Cars n Toys dealer. The most serious professionals I have had to meet here in Montreal. I preferred to wait 1 month to leave a review, to have some perspective. They are really serious and honest people, it is rare here in Montreal, but they are for real. I highly recommend them if you want to buy a used vehicle and have a good warranty. Oh yes I almost forgot, the price of my car was $ 1000 cheaper than any occasion on KIJIJI. Thank you very much Cars N Toys, I will come back to you for my next purchase. (Original) J'ai acheté une voiture à cet endroit. J'ai eu un souci mécanique qui a été pris en charge immédiatement par le concessionnaire Cars n Toys. Les professionnels les plus sérieux que j'ai eu à rencontrer ici à Montréal. J'ai préféré attendre 1 mois pour laisser un avis, pour avoir du recul. Ce sont vraiment des gens sérieux et honnêtes, c'est rare ici à Montréal, mais eux le sont pour de vrai. Je vous les recommande très fortement si vous voulez acheter un véhicule d'occasion et avoir une bonne garantie. Ah oui j'allais oublier, le prix de ma voiture etait 1000$ moins chère que n'importe quelle occasion sur KIJIJI. Merci beaucoup Cars N Toys, je reviendrai chez vous pour mon prochain achat.
Robin was very helpful, she made sure to be 100% honest with me. She explained everything in detail and had a lot of patience with me and my pickiness
It was wonderful!! Super easy super fast, Robin said pick what you want and I'll make it happen and it was just that easy. Thank you! #AudiQ3 #CarsRToys #TheBest #EasyPayments #GreatFinancing
I bought a Toyota Venza 2011 here, non-negotiable price, but the service and staff are nice and professional.
(Translated) Thank you very much for my new cars r toys car! Financing on site and I took over my new car the same day !! I recommend to everyone (Original) Merci beaucoup pour ma nouvelle voiture cars r toys ! Financement sur place et j'ai pris pocession de ma nouvelle voiture la meme journée !! Je recommande a tous
(Translated) Thanks a lot to cars r toys that helped me get my loan because I had good credit but the other dealers could not find me the financing. Thank you bcp Robine you deserve the salary increase (Original) Merci bcp à cars r toys qui m a aide d obtenir mon prêt car j avais un bon crédit mais les autres concessionnaires n ont pas pu me trouver le financement. Merci bcp Robine tu merite l augmentation de salaire
(Translated) I want to thank the Cars R Toys team firstly for their welcome and then their service. I strongly refer to you there. Nice to meet you. Linda (Original) Je tiens à remercier l'équipe de Cars R Toys premièrement pour leur accueil et ensuite leur service. Je vous réfère fortement là bas. Au plaisir de faire votre connaissance. Linda
Worst car dealership, avoid at all costs. Super unprofessional and not serious. I saw an ad on craigslist AND kijiji for an automatic car. I called on saturday she said she would call me back this week. She never did so I called yesturday and she told me her boss will call me back at 5pm when he comes in because the car is "in transit" (whatever the heck that mean). As you can imagine, no one ever called back. I call one last time this morning explaining my situation and the person told me that someone already put a deposit on it two days ago, when I have called about a week ago for it but was told it was not in store yet!!! As if that wasn't enough, the person tells me that their car is not automatic but manual and that there was a mistake in the advertisement. Not only was there a 1000$ difference in price on craigslist than on kijiji, the car was marked as automatic on BOTH websites, so how do you make such a mistake twice? All that to get hung up on at the end. Like mentioned, as much as the car looks good in the advertisement, trust me, AVOID cars r toys at all costs.
#carsrtoys best in town. Have my 4th car from them . They are super nice. Robin is the best and she is the best to get approval for any car, the only one who gets you best rates all the time in first approval, very professional with her work. Alex is a champ he is super nice person and helpful i have been with them for last five years and no complaints.
Waste of timee !!! Never go back again
Honda civic Nissan versa
(Translated) Very bad service, to avoid (Original) Très mauvais service, à éviter
(Translated) Worse service, they try to make believe that the guarantee is included with the purchase, without proposing anything they include the amount of a guarantee of 3 years in the monthly payment and obliges you to take it. Nobody can take a vehicle for an inspection before completing a request for credit "their policy" .. when you make a road test it does not let you go beyond the tim hortons which is located 500 meters from the dealer and demands to be present during the test. You have questions about their procedures and procedures they answer very vaguely. Endless waiting on several days for a simple request for credit .. They do not follow you will have to constantly call to know where the process is made. I'm glad I did not put my trust in them and my money. (Original) Pire service, ils essaient de faire croire que la garantie es inclus avec l'achat, sans proposer rien ils inclus le montant d'une garantie de 3 ans dans les paiement mensuel et vous oblige à la prendre. Personne ne peux prendre de vehicule pour un inspection avant d'avoir compléter une demande de credit "leur politique".. quand vous faite un essaie routier il ne vous laisse pas aller plus loin que le tim hortons qui est situer à 500 mêtre du concessionaire et exige d'être present lors de l'essaie. Vous avez des questions sur leur procédures et démarches il repondent de façon très vague. Attente interminable sur plusieurs jours pour une simple demande de crédit.. Ils ne font pas de suivit vous devrez apeller constament pour savoir ou le processus es rendu. Je suis heureux de ne pas avoir mis ma confiance en eux et mon argent.
It was a good deal with our first car.. The dealer is very helpful and explain everything.. Thank you so much to all the team that help us today.. All the Best!
Great team. I appreciate the professionnalisme and their patience. Big thank you To Pierre Labelle thank you for making it happen
(Translated) Good stand I advise (Original) Bom stand aconselho
Average
The best in Montreal
Excellent service! Very trustworthy enterprise. Will recommend to everyone i know!
Give CarsRtoys a big 5 star. Best to speak with Robin she’s very patient and a good listener. I recommend everyone to go here. Big thumbs up. I got an amazing Audi Q5 2017 low mileage fully loaded great payments. Very impressed come see Robin at CarsRtoys if you want a great deal!!!
Many used cars. Unlicked. You can seat in and have a look. But nobody comes to explain something or offer you a ride.
Sale representative was good but I got nothing:(
(Translated) Very bad service the guy is really weird, I don't recommend him (Original) Un très mauvais service le gars est vraiment bizarre, je vous le recommande pas
Really nice service from George. I liked him
(Translated) Very bad customer service and he hagar nafie. And we can't hagar nafie. He will give you illegal cars. TO AVOID ABSOLUTELY. Gang (Original) Tres mauvais service à la clientèle et il a hagar nafie.Et on peut pas hagar nafie. Il vous donnera des voitures illégaux. A ÉVITER ABSOLUMENT. Gang
Service very good. Shandeal was very helpful. We very happy with our purchase.
The dealing was excellent
Didnt have good experience with them.
This is a very professional fraud! Avoid this place!
I have great experience over here. I bought a car from here and its working very good. They have many cars in good condition. Must visit fi u wanna buy a car.
i like dealing of car and toys...all employees are very nyc and helpful...every time we get nice dealing...i prefer always to everyone to go there, and visit...I'm damn sure you'll get nice service...
(Translated) Thank you very much for your welcome. (Original) Merci beaucoup pour votre accueil.
(Translated) vehicle in trouble (Original) vehicule a problemes
1.5% monthly interest!!!!!
(Translated) Band of liars and thieves! Avoid Avoid Avoid It’s one of the worst experiences I’ve ever seen !! He offers you a car that is illegal to have on the road and then when we come back for a refund he refuses, pretending as if it wasn't his fault !!! (Original) Bande de menteurs et de voleurs! Évite évite évite C’est parmi les pires experience que j’ai jamais vu!! Il t’offre une voiture qui est illégale de l’avoir sur la route puis quand on revient pour avoir rembourser il refuse en faisant semblant comme si c’était pas sa faute!!!
(Translated) Very good company and very good customer service! (Original) Très bonne compagnie et très bon service a la clientèle!
Good service...good quality cars
Robin was good. Took great care of the entire financing process and approval with 24hrs. The rest of the team were also awesome. Overall AAA and would come back again.
Great experience, good service, i hope to tell more people to buy cars from here.
Highly recommended! Great service and great team.
(Translated) Arriving to buy a cash vehicle Obliges us to take a guarantee, even if we did not want it. He says that the vehicle had nothing The check engine and the vsc (anti slip of the Lexus) were on. They also tried to sell the car to us for $ 1,000 more on two occasions, when it was advertised cheaper on the internet. They lost a sale and a future regular customer. (Original) En arrivant pour acheté un véhicule comptant Nous oblige a prendre un garantie , même si nous n'en voulions pas . Il mont dit que le véhicule n'avais rien Le check engine et le vsc ( anti patinage de la Lexus ) étais allumé . Ils ont essayé aussi de nous vendre la voiture a 1000$ de plus a deux reprise , quand elle étais affiché moins cher sur internet . Ils ont perdu une vente et une future clientes réguliere.
Pricey deals
Really great customer service I recommend 100% very nice people environment is pleasant and warm welcoming.
Good quality squishy my kids love this store and they have nice service.
Had a horrible experience. When I first went to buy a car, their sales staff was extremely warm and welcoming. However, issues developed from the first day I bought the car and the staff was extremely unhelpful and pathetic after-sale service.
I bought Nissan Altima today the staff is very good and very cooperative excellent . It is quiet a good environment to buy a used cars at good reasonable price.
Its very good experience here I bought chevy cruze They gave me best service
(Translated) the service was more than better. the advisor worked to find the solution and I'm very happy. (Original) le service était plus que meilleur . le conseiller a travaillé pour jusqu’à trouver la solution et je suis super content.
Its so amazing experience with them .thanks for co operation.have a good day
(Translated) If you don't call before to make an appointment and you come to ask like me ... they don't treat you very kindly. They didn't offer me any financing option for new comers. (Original) si no llamás antes para agendar una cita y llegás como yo a preguntar.... no te tratan muy amables. No me ofrecieron ninguna opción de financiamiento para new comers.
It’s such an amazing car with really great service wow
(Translated) Hi I bought my ford focus car from CARSRTOYS A great experience at all levels: super friendly and flexible agents at our request I highly recommend this company and I want to thank all the staff thanks again (Original) Salut J ai acheté ma voiture ford focus de chez CARSRTOYS Une belle experience à tous les niveaus: les agents super sympa et flexible à nos demandes Je recommande fortement cette compagnie et je tiens à remercier tous le personnels Merci encore
(Translated) the service is remarkable and the cars in perfect conditions all the answers to our questions. if you are looking for a car take the time to go there and you will probably not need to shop elsewhere thank you for your excellent services we are VERY satisfied !!! (Original) le service est remarquable et les voitures en parfaites conditions toutes les reponses a nos questions. si vous chercher une voitures prenez le temps d'y passer et vous n aurez prob pas besoin de magasiner ailleurs merci pour votre excellent services nous sommes TRES satisfait !!!
Excellent service
(Translated) Very long service and can professional.I had to return 3 times because each time they told me that my vehicle was not ready, but when I came to pick up the vehicle it was very clean and the A1 engine. Until now I had no problem with the vehicle. (Original) Service très long et peut professionnel.J'ai du revenir 3 fois car a chaque fois ils me disaient que mon véhicule n'était pas pret,mais lorsque je suis venu chercher le véhicule il était tres propres ainsi que le moteur A1. Jusqu'a maintenant je n'ai eu aucun problème avec le véhicule.
I financed a Honda civic from them and every thing went very smooth. They know their work!
(Translated) false advertising scam like any other (Original) arnaque fausse publicité comme les autres
They only want to ruin your credit and false advertising
Very good service robin is the best, great deals simple transaction got my car in less than 30 minute very much recommended best place to get approuved for a car !!!!go see them for your future wont be disappointed! Amazing service :)
nice peoples and services .
Fast finance, fast sale, little bet have to change services that’s it
(Translated) I want to congratulate Robin for his excellent service, I was really surprised by all his efforts to make all the documents done from a distance, we saved a lot of time. When I arrived in the evening everything was ready, even the car: ))) I recommend without hesitation. (Original) je tiens a félicitée Robin pour son excellent service , j'ai été vraiment surprise de tout ses efforts pour que tout les documents ce fasse a distance on as gagner un temps fou .. Quand je suis arrivé le soir tout étais prêt même la voiture :))) Je recommande sans hésitation.
worst dealer in montreal, they only sell lemons
Robin did an amazing job. Got our car in one hour. Thank you so much for the service!
Very nice staff!! They got me the loan and now I have a beautiful dodge caravan!! Thank you so much Robin!!
Well I must say, I'm just impressed. The List of cars they have, oh my! I can't thank Robin enough for being able to finance me the car after visitng 3 or 4 dealers. My 2016 Civic is like new! I only wished I'd saved time and went to see them earlier :)
(Translated) I was well received, and the service is perfect ???? (Original) J’ai étais bien accueilli, et le service est parfait ????
(Translated) Very good service, good explanation of the contract as well as no misunderstanding regarding the purchase of a vehicle (Original) Tres bon service bonne explication du contrat ainsi que aucun mal entendue concernant lachat dun vehicule
Wow what a bunch of lazy crooks. We took an appointments to have one of their cars inspected and when we arrived, no one knew about the appointment. We waited half an hour. Next they told us to go ahead and wait at the garage (we were already half an hour late) and they brought the wrong car!!! The inspection was just catastrophic! The engine head gasket was blown, many hoses where all loose, the guy there told us to stay away from this car. He told us that the engine was at least 200 000 + km and that the odometer (showing 105 000 km) was definitely tempered with. Don't trust these guys....
(Translated) Super fast service. I had my 2014 Ford Focus in less than an hour. Sabrina and Ayoub are excellent. A super professional team. (Original) Service super rapide. J’ai eu ma Ford Focus 2014 en moins d’une heure. Sabrina et Ayoub sont excellents. Une équipe super professionnelle.
Very bad service ... Sells fake extended warramty from a garage next door who he own ... And also add's few thousands on every finance plan as other services he sells ... Be aware people
I dont know how this is place is still in business, repairs accross the street are a joke, they ruin more your car. I got my car checked by a reputable garage and the job on my transmission was poorly done by carsrtoys, Do not buy a car from them, it will only bring you problems! Very disappointed.
Will not buy a car from there I bought one it cost me two engine:( and the engine wasn’t cheap they did not even assist me in any way????????????????
I financed a Nissan Altima from them and every thing went very smooth. They know how to get things done.
Best deller,
good price and good service
The WORST car dealership in Montreal. Total scammers! Financed a car with them. Signed all the forms. Was told if I changed my mind to come back within 30 days and I can give the car back. Took the car home, didn’t even make the down the street, the tank was COMPLETELY empty, it was running in hopes and dreams for all I know. Then started driving it 3 days later and the wheels were having issues. Obviously I call and I’m playing telephone tag with every rep until I bring it in. They send me across the street to their mechanic. My brakes in the back are old and needed to be changed! Mind you I had a 6 year old at the time that I was driving everywhere! God forbid we had an accident. Every other day there was an issue with the car. I told them I was putting more money into repairs than payments and I wanted to give the car back. They refused and told me if I didn’t leave they would call the police one me. Yeah good riddance! I filed complaint after And had them repossess the car. CAR R TOYS IS A JOKE! It’s all unicorns and rainbows until you buy the car and are stuck dealing with a lemon. I’m surprised you’re still up and running. You need to be shut down.
Everything happens within 24hrs I got CX- 7 Mazda . What a time to be alive
(Translated) Very poor reception service, incompetent people don't even speak French (Original) Tres mauvais service d'accueil, des personnes incompétente ne parle meme pas le fra
(Translated) IF I CAN PUT A 0 AS A NOTE I WILL. THE WORST SERVICE I HAVE RECEIVED IN MY LIFE. I TELL YOU MY STORY WITH THEM. She makes me move, I expose myself to Covid by bus and metro that I had to take, stay in the hot sun for hours and in the middle of Covid period just in front of their premises while she is at fees, tells me that the SAAQ does not authorize to pay cash for a car, sign a financing contract when we had agreed that I would pay everything in 1 installment. And in the end when I take the car, I am made to understand that the car is not available and that the one I wanted to go with is not the right one. I talked on the phone for 3 days about a car, signed a contract and then was told that we can't find the car. She now tells me that she does not gain anything from doing business with me, that she is not paying for it. Hello !! Shouldn't make me lose my day and my money and disrespect me. NB: There are several parts that I forgot to share with you. NEVER GO TO THEM. VOID SERVICE AND THEY DO EVERYTHING TO TAKE FINANCING. Now, Madame tells me that I am harassing her because I tell her that she has offered me a bad service and I ask her to erase my bank details. I did not even receive a word of apology from him. She even sends me audios on whatsapp to taunt me. She even told me that the weather was nice outside. Does that justify leaving a client outside when we had an appointment? In addition I missed another purchase opportunity elsewhere. (Original) SI JE POUVAIS METTRE UN 0 COMME NOTE JE LE FERAI. LE PIRE SERVICE QUE J'AI REÇU DE MA VIE. JE VOUS RACONTE MON HISTOIRE AVEC EUX. Elle me fait me déplacer, je m'expose au Covid par les bus et metro que j'ai du prendre , rester sous le chaud soleil pendant des heures et en pleine période de Covid juste en face de leur locaux alors qu’elle est au frais, me dit que la SAAQ n’autorise pas à payer cash une auto, signer un contrat de financement alors qu’on s’était mis d’accord que j’allais tout payer en 1 versement . Et au final au moment de prendre l’auto, on me fait comprendre que l’auto n’est pas disponible et que celle avec laquelle je voulais partir n'est pas la bonne . J’ai discuté au téléphone pendant 3 jours pour une auto, signer un contrat pour ensuite me faire dire qu’on ne retrouve pas l’auto. Elle me dit maintenant qu'elle ne gagne rien à faire affaire avec moi , qu'elle n'est pas payer pour cela . Allô !! Fallait pas me faire perdre ma journée et mon argent et me manquer de respect . NB : Il y a plusieurs parties que j’ai oublié de partager avec vous. N’ALLEZ JAMAIS CHEZ EUX. SERVICE NUL ET ILS FONT TOUT POUR QU’ON PRENNE UN FINANCEMENT. Maintenant, Madame me dit que moi je la harcèle parce que je lui dis qu’elle m’a offert un mauvais service et je lui demande d’effacer mes informations bancaires. Je n'ai même pas reçu un mot d'excuse de sa part. Elle m'envoi même des audios sur whatsapp pour me narguer. Elle me dit même qu'il faisait beau dehors. Cela justifie t'il le fait de laisser un client dehors alors qu'on avait RDV ? En plus j’ai raté une autre occasion d’achat ailleurs.
Excelllent service !
I had a great experience. I thank all the service members and my sale person along with Robin the Financial Rep.
Good for used cars
(Translated) There are good cars fiat normal (Original) Iyi arabalar var fiat normal
(Translated) Excellent service :) good choice of vehicles (Original) Excellent service :) bon choix de vehicules
Thank you Robin for the amazing service! She was extremely patient with me answered all my questions and concerns and reassured me. I did not feel pressured and this was my first time buying a car! Thank you Cars R Toys y'all have a good one on your team.
(Translated) Do not sign before having the keys in hand (Original) Ne signez pas avant d'avoir les clés en main
(Translated) Worst car dealer on the island of montreall !! I added a guarantee to extend that I did not want and the saleswoman told me that the bank would refuse if I did not have the guarantee to extend. After seeing the bank call he told me that the saleswoman lied to me and that I should open a file with the consumer protection office. 8 complaints in the last 2 years after the office .... that says a lot (Original) Pire concesionnaire de voiture sur lile de montreall !! a rajouter une garantie prolonger que je ne voulais pas et la vendeuse ma dit que la banque allait refuser si je navais pas la garantie prolonger. Apres voir appeler la banque il mon dit que la vendeuse ma mentie et que je devrais ouvrir un dossier aupres de loffice de la protection du consomateur. 8 plainte dans les 2 dernirers annees apres de loffice .... ca len dit long
Amazing service great and friendly workers,great choices of cars
(Translated) WoW !!! The service was impeccable. I was pampered from start to finish, the Agent giving the best of herself in order to offer me the best possible service. (Original) WoW!!! Le service était impeccable. J’ai été chouchouté du début à la fin, l’agente A donner le meilleur d’elle même à fin de m’offrir le meilleur service possible.
Worst expérience of my Life!!!!!!!!!!!!!!!! Customer service is inexistant and employees Give you attitude and make you feel as you are disturbing Them. I had an appointment at 3h and Was 20 minutes early since i am respectful. I Was very patient for over one hour before i sat down With à sales woman Who absolutely listenned to nothing i Said. She hypocritically filled à crédit application when i wanted to pay Cash!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And when she realised that i would not Give her my information and social insurance number she shipped me to another person Who Was telling me that There Was administrative fees and préparation and à obligatory garantee i had to pay for à used car of around alltogether 2000$ in hidden fées!!!! What a loss of Time With frauds... Plus when i went for the road test they only let me try IT around the block for less Than a minute???? What are they hiding?????? . I asked how to proceed for the mecanical inspection and they told me IT was already done by Them and That i could not get my own done from my trusted autoshop. What a Bunch of liyers and frauds because IT is in my right to Do so and those A Holes denied me my rights!!!!!!!!! DO NOT BUY YOUR CAR AT THIS LOCATION BECAUSE YOU WILL CERTAINLY REGRET IT AND END UP WITH À LOT OF PROBLEMS AND ABSENT CUSTOMER SERVICE FOR POOR CONDITION CARS THAT ARE WELL OVERPRICED ADDED OF HIDDEN FEES THAT THEY HIDE THROUGH FINANCING TECHNIQUE.
Worst expérience of my Life!!!!!!!!!!!!!!!! Customer service is inexistant and employees Give you attitude and make you feel as you are disturbing Them. I had an appointment at 3h and Was 20 minutes early since i am respectful. I Was very patient for over one hour before i sat down With à sales woman Who absolutely listenned to nothing i Said. She hypocritically filled à crédit application when i wanted to pay Cash!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And when she realised that i would not Give her my information and social insurance number she shipped me to another person Who Was telling me that There Was administrative fees and préparation and à obligatory garantee i had to pay for à used car of around alltogether 2000$ in hidden fées!!!! What a loss of Time With frauds... Plus when i went for the road test they only let me try IT around the block for less Than a minute???? What are they hiding?????? . I asked how to proceed for the mecanical inspection and they told me IT was already done by Them and That i could not get my own done from my trusted autoshop. What a Bunch of liyers and frauds because IT is in my right to Do so and those A Holes denied me my rights!!!!!!!!! DO NOT BUY YOUR CAR AT THIS LOCATION BECAUSE YOU WILL CERTAINLY REGRET IT AND END UP WITH À LOT OF PROBLEMS AND ABSENT CUSTOMER SERVICE FOR POOR CONDITION CARS THAT ARE WELL OVERPRICED ADDED OF HIDDEN FEES THAT THEY HIDE THROUGH FINANCING TECHNIQUE.
(Translated) COMPANY FRAUDULENT RIDICE. Without any sense of respect you sell SCRAP with warranty that is dissonated does not last, in addition to a service disgusting I consider you the worst conssessionaire in Canada, DAUTO VANDALIZER BAND, YOU ARE CRIMINAL TO SELL CARS THAT DO NOT DOES NOT WORK TWO DAYS AFTER PURCHASE AND WITH YOUR WARRANTY, CA WILL BE TO WHAT TO HAVE A BISNESS IF YOU ARE EVEN UNABLE TO RECOGNIZE YOUR ERRORS AND REPAIR THE PROBLEM YOU ARE BIG CRIMINAL BAND CROSSER YOU DESIRE BANKRUPTCY AND WRONG WORSE . (Original) ENTREPRISE RIDICULE FRAUDULEUSE . Sans aucun sens du respect vous vendez de LA SCRAP avec garantie qui sois dissons ne dure rien , en plus dun service dégeulasse je vous considere comme le pire conssessionaire auto au Canada , BANDE DE VANDALISEUR DAUTO , VOUS ETES DES CRIMINEL POUR VENDRE DES AUTO QUI NE FONCTIONNE PAS DEUX JOURS APRES L'ACHAT ET AVEC VOTRE GARANTIE ,CA SERT A QUOI AVOIR UN BISNESS SI VOUS ETES MEME PAS CAPABLE DE RECONNAITRE VOS ERREURS ET DE REPARER LE PROBLEME VOUS ETES DES GROS CROSSEUR BANDE DE CRIMINEL VOUS MERITEZ LA FAILLITE ET BIEN PIRE .
The dealing with customers was amazing. Great job ....
I’m very happy with the service at carsRtoys, I talk with Robin on the phone for a couple days and I’m happy to have car now ! She is very patient, efficient, helpful and a great sales person since she works things fast! Thank you so much CarsRtoys!
My experience purchasing a car from carsrtoys was excellent. specially Robin, she was fast to answer all my questions and helped out as much as she could.. I would highly recommend to carsrtoys to purchase your next vehicle.
(Translated) Arrogant salesman (Original) Arrogant vendeur
first time financing a car this place is excellent, go and meet Sandra for excellent offer’s.
we bought jetta 2013 at very good price. service are very good staff are very friendly and supportive. highly recommend for everyone specially students that looking for used cars.
(Translated) Super service (Original) Súper service
Excellent experience. Go to them if you are facing problem related to non improvement of finance from somewhere else, they gonna take few minutes to approve for you. Amazing cars also. I really recommend carsrtoys to everyone who is seeking to buy car.
Changed the system. implemented new requirements
Amazing customer service from Robin, she helped us find a beautiful Ford Focus for half the price I was looking for! Strongly recommended
Super nice! Everyone was super helpful, I got easily approved im so happy!!!
????????????I got my car same day here????and have been buying from here for years. Wouldn't go anywhere else! Thank-you Robin!
Great price, Good deal, chill staff...worth the wait ????????
Service is good , but unable to understand the invoice they made
Waste of time
(Translated) I am very satisfied with the service I received today. Thank you (Original) Je suis très satisfait du service que j'ai reçu aujourd'hui. Merci
I don't have anything to complain about. I received an excellent service. Shandeal was able to help me get a car and fast even with my messed up work schedule she kept me updated and I was able to reach her easily. I would definitely recommend this place based on my experience with the company.
(Translated) A badly managed place, no thanks (Original) Une place mal géré, non Merci
Ohh it's good they will take care of everything
Excellent service! Got a Kia Sorento with them and was able to get financed at a lower rate then everywhere else. By far the best dealership out there. Strongly recommend
(Translated) I went to see a vehicle for cash purchase. They force you to take out an extended warranty and charge for vehicle preparation costs. The customer must realize that in the end he pays more for the vehicle than with the competition. Go see for yourself. It is a waste of time and if you ever have a bad experience please share your comments. This kind of place shouldn't exist. (Original) Je suis allé voir un véhicule pour achat comptant. Ils vous forcent à prendre une garantie prolongée et chargents des frais de preparation du véhicule. Le client se doit se rendre compte qu'au final il paie plus cher pour le véhicule qu'avec la compétition. Allez voir par vous même. C'est une perte de temps et si jamais vous avez une mauvaise expérience s'il vous plaît partager vos commentaires. Ce genre l'endroit ne devrait pas exister.
I recommend this place for anyone who's looking to buy a used car. They do financing right at the spot. definitely a great place to purchase a car with a different models and varieties.
Very very professional and helpful staff. Patient and informative. Great place great prices. Worked out very happy.
I got a great deal financing a 2016 Audi Q5 from them definitely recommend it. They had a big inventory to choose from. Really glad. Cheers
I am honestly disappointed with the service. I had an appointment to see a car. The representative I spoke to confirmed my appointment earlier that day. After driving for an hour to get to the dealer, I was told that the vehicle was reserved and that it is being stored somewhere. I understand that as a dealer, your job is to sell cars, however at least have the courtesy of calling me and letting me know that the vehicle is no longer available.This place seriously lacks customer service. If you ever have an appointment with a representative, make sure you arrive 24h before the given time, just to make sure they don't give the car away to someone else!
Great service and good deals.Robin helped me in getting the car and the car is in good condition.
(Translated) To escape, no service, do not return calls, make you think they will call you back or send you an email but actually get rid of you if your buyer profile does not suit them. Besides the fact that I did not find a vehicle with them, I mostly lost my time, and that's the worst thing. Lack of blatant professionalism !!! (Original) À fuir, aucun service, ne retourne pas les appels, vous font croire qu'ils vont vous rappeler ou vous envoyer un courriel mais en fait se débarrassent de vous si votre profil d'acheteur ne leur convient pas. Outre le fait que je n'ai pas trouver de véhicule avec eux, j'ai surtout perdu mon temps, et ça c'est la pire des choses. Manque de professionnalisme flagrant !!!
Awesome service. Really helpful staff. Specially service department. If you are looking for used car then This is the place you should visit.
very good service got car in few mins and very good dealing
(Translated) I read like everyone else the negative comments then I when mm desider to give them a chance so I call to find out if the car I wanted is still available to come and see .. the lady answers me yes yes no problem come to see her .. After 40 minutes of driving I arrive and they tell me ahh sorry there is an error lauto has been gone for a few days .. In short, you judge for yourself if it is worth doing business with them .. (Original) J'ai lue comme tout le monde les commentaires negatif puis jai quand mm dessider de leur donner une chance donc j'appelle pour savoir si l'auto que je voulais est encore disponible pour venir voir.. la dame me repond oui oui pas de probleme vener la voir.. Apres 40minutes de route jarrive et ils me disent ahh desole il y a erreur lauto est plus la depuis quelque jours.. Bref, à vous de juger si sa vaut la peinne de faire affaires avec eux..
(Translated) A star because we can not put less but if I could I laurais without hesitation. the worst incompetent place I've ever seen. I submitted my application online, I was told congratulations you are approved, come with documents. I went. I wandered from counter to counter with different people. apparently all was good then I am asked to pay 200 dollars to be said to start paying to prove my good time (she offered to pay me even 500 see more if I wish, bein see!) and then the person of the other counter tells me no to block the car so that no other person takes it. VERY doubtful !! I am told tomorrow we will call you back to tell you if it's good. (we just told me that it was ok). in the end I have to call myself because I do not receive any call from them to finally tell me: "but who told you that it was good? not sorry your credit is not accepted if you want we can refund. good joke !! no no keep them I do not need I throw my money through the windows !! really disappointed and I'm almost fired because I talk about my experience to customers who will probably do business with them. I recovered my 200 fortunately (Original) Une étoile car on peut pas mettre moins mais si javais pu je laurais fais sans hesiter. la pire place incompetante que jai jamais vu. jai soumis ma demande en ligne , on ma dit felicitation vous etes approuvé, venez avec des documents. jy suis allé. la on ma baladé de guichet en guichet avec differentes personnes. apparement tout été bon puis on me demande de verser 200 dollars pour sois disant commencer a payer pour prouver ma bonne fois ( elle m'a proposé de payer même 500 voir plus si je le désirez, bein voyons !!) puis ensuite la personne de lautre guichet me dit non cest pour bloquer la voiture pour ne pas qu'une autre personne ne la prenne . TRES douteux!! on me dit demain on vous rappelera pour vous dire si cest bon. ( on venez juste de me dire que cetait ok ). au final jai du appeler moi meme car je ne recevez aucun appel de leur part pour au final me dire: " mais qui vous a dit que cetait bon ? non desole votre credit n'est pas accepté si vous voulez nous pouvons vous rembourser. La bonne blague !! non non gardez les j'en ai pas besoin je jette mon argent par les fenetres !! vraiment decu en plus je me fait presque virer car je parle de mon experience a des clients qui aller surement faire affaires avec eux . pathetique. jai recupéré mes 200 bien heureusement
Excellence! I recommand anyone to go buy a car there!!!
(Translated) Good services but ask to be given new wheels (Original) Bon services mais demander qu'on vous donne des roues neuves
(Translated) Poor service. Seller who does not know his cars. Several cars in bad condition. (Original) Mauvais service. Vendeur qui ne connait pas ses voitures. Plusieurs voitures en mauvais état.
(Translated) This is exactly the kind of used stores that are bad news for used car dealers. Behind a nice brand name, we practice small questionable marketing, such as advertising vehicles at a good price, but are sold. 3 days online I checked if the vehicle was available, each time I was offered the others of the same model with fewer options and at a cheaper price! Facing the 4th day I am told that it is not our fault, we plead the sick employee. When you sell thousands of cars and you know that for buyers it's an important choice, we do not have fun doing marketing at four hundred. Frankly do not waste your time and be extremely suspicious! (Original) C'est exactement le genre de magasins usagé qui font mauvaise presse aux concessionnaires d'autos usagés. Derrière un nom de marque sympathique, on pratique du petit marketing douteux, comme annoncer des véhicules à un bon prix, mais qui sont vendus. 3 jours en ligne j'ai vérifié si le véhicule étais disponible, à chaque fois on m'a proposé les autres du même modèle avec moins d'options et à un prix moins avantageux! Confronté le 4e jours on me dit que ce n'est pas de notre faute, on plaide l'employé malade. Quand on vends des autos à milliers de dollars et que l'on sait que pour les acheteurs c'est un choix important, on ne s'amuse pas à faire du marketing à quatre cent. Franchement ne perdez pas votre temps et soyez extrêmement méfiant!
(Translated) Sellers not interested in speaking to you in French and especially not selling you a car, if you do not take house financing. (Original) Vendeurs pas intéressé à vous parlé en français et surtout pas vous vendre une auto, si vous ne prenez pas le financement maison.
she is awesome ,she really helped me a lot.she found me a car that i had not imagined of or even thought of. i am filled with lots of joy. Robin is really a kind person.if you want to buy a car go to carsrtoys and ask for ROBIN.
Unprofessional sales methods Unfortunately no zero stars to give them or below zero, they give fake price on websites and kijiji , CLA 250 (2014) on kijiji 79$ a week , when you go you will find it for 129$ a week, mean they add about 65% more than the website price for no reasons ———————— I have good credit history no any issues
I have great experience over here. Meet miss robin, she guides me very well. They have alot of cars in very good condition. They provide cars at very cheap rates and have many offers. Must check out once if you wanna buy a car. They also gave us 1year warranty for free. Staf is so friendly
too long ..slow service and over priced vehicles.. terrible
(Translated) Very good services Very good self ... the car you want it have it Take a really good time to advise you For any situation you have a car Good or bad credit ???????????? (Original) Tres bon services Tres bonne auto... l'auto que vous voulez il l'ont Prennent vraiment un bon temps pour vous conseiller Pour n'importe quelle situation vous avez une auto Bon ou mauvais credit ????????????
Quick, fast customer service. Its a shame you cannot test drive some cars since they are inside, but overall great prices for used cars.
(Translated) A purchase made from this seller, I hope that the after-sales service will be as much there. (Original) Un achat de fait chez ce vendeur, j'espère que le service après vente sera autant au rendez-vous.
(Translated) I came in autumn 2018. You arrive and they make you wait for hours until the credit is "approved". LIE!!. For home financing it takes a few minutes. They do this to test your patience and give you a price. In short, they forced me to buy a car without having it inspected. (Original) Je suis venu en automne 2018. Tu arrives et ils te font attendre des heures jusqu’a que le credit soit « approuvé ». MENSONGE!!. Pour un financement maison ca prend quelque minutes. Ils font cela pour tester ta patience et te donner un prix. Bref, ils m’obligeaient à que j’achète une voiture sans la faire inspecter.
nice doing buisness with yuo guyd
Awesome place! Got myfirst car here. Robin and the staff was very helpful. Definitely recommend this place.
It was an excellent experience dealing with Mr.ayoub the sales man and it was amazing that he finished the deal and I took the car in a shot time thanks for the people working seriously
They ripped me off
Excellent service. Fast delivery.its my first experience to buy a car from CarsRToys.. And I got amazed...very nice salespeople who guided me step by step through this process of buying a car.. Robin was truly a Miracle Making Lady...A lot of thanks...Highly recommend this dealer...NOW I'LL ENJOY MY NEW CAR..
Cooperative employees and very gud atmosphere really like it car r toys
(Translated) Worst dealership, it just sells trash please do not put your money in the trash that they have. I warn you not to buy it on kijjijji if you do not buy new but never go to Car R All. Worst worse !!!!!!!!!! (Original) Pire concessionnaire , il vend juste des poubelle svp ne mette pas votre argent dans les poubelles qui ils ont. Je vous averti de ne pas acheté la vas sur kijjijji si vous ne pour pas acheté neuf mais ne vas jamais au Car R Tous. Pire pire pire!!!!!!!!!!
Worst service, no honesty, very disapointed.
I have bought my second car from cars r toys. The service is fast and many options to choose from. If There are no vehicle available cars r toys can find for you by request. I recommend to any one looking to buy a car.
(Translated) I bought my 2nd vehicle here, My 2011 Mazda CX-7, I was satisfied and served by Shandeal, the service is excellent, I recommend it here to my friends and relatives. Excellent Car, no problem, I'm on the website and I was served directly. (Original) J'ai acheté mon 2ième véhicule ici, Ma Mazda CX-7 2011, j'ai été satisfait et servie par Shandeal, le service est excellent, je recommandes ici a mes amis et proches. Excellent Voiture, pas de problème, Je suis au site web et j'ai était servi directement.
Only want to sell if you finance with them, no cash. On the website, they ask you to make your bid, then they call back saying price in not negotiable. Just wasted my time !
Reasonable prices good quality...informative and helpful staff...i bought 2012 chevrolet cruze good condition...????
Excellent service, very polite staff specially # ROBIN , the payments are very better than other dealers,if you wanna car come and see her, they will find something definitely for you
(Translated) I had very good, fast service. (mazda cx-5 2014) (Original) J'ai eu un très bon service, rapide. (mazda cx-5 2014)
(Translated) I bought a nice bmw with my best seller (Original) Jai acheter un belle bmw avec ma meilleure vendeuse
Superb Services I got my first car WORTH IT ;)
(Translated) No follow-up after a funding request ... (Original) Aucun suivis après une demande de financement...
(Translated) Good reception and good listening (Original) Bon acceuil et bonne ecoute
Carsrtoys are the best. She just gave me my 2017 Land Rover Discovery with panoramic sunroof for 70$ more a month than my 2012 Nissan Maxima. It's magic. If you want to get you r money worth, come to carsrtoys.
They always give their best to customers
(Translated) Welcome and service at the height of the quality of their vehicle. Go your way. (Original) Accueil et service à la hauteur de la qualité de leur véhicule. Passer votre chemin.
(Translated) Excellent service (Original) Excellent service
The owner told me everyting was gone to be fix on the car before i go whit it. The next day i realise the brake where to be replace. The day after i realise the batter was not good. Now they are gone to fix the brake but still...they made me lose my time.
Poor service and unprofessional salesmen, bought a car a year ago with the hope of everything would be ok with this car!! Every single week I was dealing with one issue of this car, and nobody was responsible at their end to take care of your requests, however they do not know their job! Fully unfamiliar of after sales process. They play around the car issues till your waranty gets over and they easily ignore them. No welcoming attitude and no respect to clients. I am not suggesting them at all to anybody either to buy or leave cars for repair.
Bait and switch poorly executed. They baited me with too good to be true deals on 3 of the same model. I get there and they don’t have a single one. The cars never existed I’m sure. Then, they ask if I am interested in financing. I say no, I’m paying all upfront. They tell me THEY ONLY SELL IF THERE IS FINANCING. SO THEY TURNED ME AWAY. Is that even legal?? I can only imaging the ugly interest rates they charge to those who can’t count. I’ll never return there again. A full waste of time.
good service
I had a good experience with one of the best person in the auto deals.Gave the bestest advice and sure shot approval. I will recommend her. Anyone should go and get any car at any situation.
I have to say I was extremely impressed with the customer service provided. Robin went above and beyond to ensure I was happy and got exactly what I wanted. Will definitely be coming back for the next car !! Highly recommend checking out Cars R Toys
Amazing staff with such attention to details! Will definitely recommend!
(Translated) I tried to buy my first vehicle with them. Worse experience that we can live! Within 1 month I had 2 vehicles that dropped me the following week. (However, they assured me that their vehicles are certified and in good condition ...) I tried to get my deposit refunded and the seller refused me this right to finally tell me that it is I who Damages his cars ... yes a student in auto mechanics damages 2 cars in 2 weeks RIIIIIIGHHTTT. (Original) J'ai tenté d'acheter mon premier véhicule avec eux. Pire expérience que l'on peut vivre! En l'espace de 1 mois j'ai eu 2 véhicules qui m'ont lâchés la semaine suivante. (Pourtant, ils m'ont assuré que leur véhicules sont certifié et en bon état...) J'ai tenté de me faire rembourser mon dépôt et le vendeur m'a refusé ce droit pour finalement me dire que c'est moi qui endommage ses autos...oui un étudiant en mécanique auto endommage 2 autos en l'espace de 2 semaines RIIIIIIGHHTTT.
Went to cars r toys for a car was well worth it robin was so nice and was patient with I give 5 stars
Good place to buy a car
Wasn't sure what to expect but ended up being very satisfied with the service. Bought a great car at a great price cheaper than the competitors. Would recommend to anyone who does their research in advance, there are some real gems to be found!
Very nice people, good place and very good cars at reasonable price, awesome staff.
Worse place to buy a car u always end up paying double triple the worth of the car by saying they only finance never buy a car here way better places in the city
(Translated) Shandeal gave me excellent service as did the entire team. Very nice transaction. A big thank you to everyone. (Original) Shandeal m’a donné un excellent service de même que toute l’equipe. Très belle transaction. Un gros merci à tous.
(Translated) Very good service. The concessionaire is also very attentive to customer needs. (Original) Très bon service. Le concessionnaire est très également très à l'écoute des besoins du client.
(Translated) Excellent customer service. (Original) Excellente service à la clientèle.
(Translated) I had a very good service from Mr. Pierre (ford escape 2009) (Original) J'ai eu un très bon service de monsieur Pierre (ford escape 2009)
Robin is good at finance and car r toys have awesome cars
(Translated) Pleasant environment, with good service a big thank you (Original) Environnement agréable, avec un bon service un grand merci
Terrible dealership, absolutely avoid them. Spent 4 days trying to buy a car from them, but they refused to sell it to me. They lied to me about not being able to sell cars to Ontario residents as well. Super shady. They claimed to be …
I bought 2015 kia optima and i am fully satisfied with the car even with their services. All the staff is good and friendly , i suggest you to visit once.
BUYER BEWARE! It's all a scam at cars r toys. They will drag you through paperwork and if you are not cautious, in the end you will be paying double. We tried to buy a Subaru for a listing price of 9000 dollars, at the end of the financing it would have cost us over 17000! Items that seemed to be included initially (tires, guarantees etc) were at an additional cost, which was calculated at the end, without our knowledge. None of their numbers make sense and you will be told different things by different people. It doesn't seem like a real dealership, it's more like one of those places that takes advantage of people with lower credit scores, and they aren't very good at that either. Avoid them at all costs!
(Translated) I liked the service, a big thank you for Robin, I just bought my BMW 320I xdrive is my second car Bmw car that I buy here at carsrtoys. Super nice selection and fast financing with excellent payment. Thank you so much. Louis (Original) Je bien aimé le service, un gros merci pour Robin, je viens d'acheter mon auto BMW 320I xdrive c'est mon deuxième voiture auto Bmw que j'achete ici a carsrtoys. Super belle selection et financement rapide avec excellent paiement. Merci beaucoup. Louis
Good deals! Fast finance ! A very good experience
great customer service! so happy with my car purchase. I would recommend checking this dealership out.
M. Pierre he does a very good job and provides very good service.
(Translated) I had a good experience with carsrtoys the reception was super warm especially with Sarah. Good services! (Original) Jai eu un bonne experience avec carsrtoys laccueil etait super chaleureux surtout avec Sarah .bonne services !
web sit
(Translated) Thank you so much for Cars r toys this is our 6th car with them for the last 15 years. We always come back for good and beautiful cars very clean with excellent service during the years. Beautiful ford bmw and mercedes during the years with excellence. thank you so much Ovella Academy (Original) Merci beacoup a Cars r toys ceci est notre 6ieme voiture avec eux durant les 15 dernieres années. Nous revenons toujour pour les bonnes et belles voitures tres propre avec un excellent service durant les annees. Des belles ford bmw et mercedes durant les annees avec excellence. Merci beaucoup Ovella Academy
(Translated) I bought a 15 Hyundai Elantra very good service. Quick approval. Pick up my vehicle only in an hour. Thank you so much to the team :) (Original) J'ai acheter un 15 Hyundai Elantra très bonne service. Approbation rapide. Pris ma véhicule seulement dans une heure. Merci bcp à l'équipe :)
Very nice come see her
I bought a nissan maxima 2012 at cars r toys. They had good service and everything is ok.
Very nice experience. Everyone is very nice and helpful
Got approved with really bad credit. Im happy with my car. I highly recommend this place.
Great dealership. The staff made the whole process seem like a breeze.
a year and a company still can't find a contract and they ask you to fax them a copy of it. still till this day I will not recommend this company to anyone. I hope the people realize how terrible this company is before purchasing a vehicle from you all.
Very good place Robin and Sarah was very helpful and nice
(Translated) Have found good cars at carsrtoys Good customer service Financing by mr Pierre good financing (Original) Ont trouve de bonne auto chez carsrtoys Good customer service Financing by mr Pierre good financing
I'm happy! It's a beautyful choice if you want to buy a used car with a nice price)
(Translated) I really had a horrible experince with cars r toys, very disappointing and uncomfortable. I machete a nissan sentra 2011 and leaving it is already necessary to change the ball joint left, the tire is finished (4/32) And the worst is that I told them that it was necessary to change the battery that does not work and their mechanic me said ohhh no she will not need to change her blablabla pi jsui forget to macheter a booster pack has $ 200 inplus another $ 150 for a battery that I told them that it had to be changed and that completely nothing to help me. .... REALLY disappointing like experience and my little finger tells me that the worst is yet to come ... (Original) jai vraiment eu une horrible experince avec cars r toys, tres decevant et fachant. je machete une nissan sentra 2011 et en partant il faut deja changer le ball joint devant gauche, les pneu sont fini (4/32) Et le pire cest que je leur est dit quil fallait changer la batterie qui marche meme pas et leur mecanicien me dit ohhh non elle va bien pas besoin de la changer blablabla pi la jsui oubliger de macheter un booster pack a 200 $ enplus un autre 150 $ pour une batterie que je leur est dit quil fallait etre changer et qui on completement rien fait pour maider..... VRAIMENT decevant comme éxperience et mon petie doigt me dit que le pire est encore a venir...
(Translated) Be careful to read your contract and clarify things with them before signing anything. If you have a luxury car to buy, go to a real BMW or Mercedes dealership or take the time to shop around. Because you will see small sores appear very quickly. (Original) Il faut faire attention de bien lire votre contrat et clarifier les choses avec eux autres avant de signer quoique ce soit. Si vous avez une voiture de luxe à acheter, allez dans un vrai concessionnaire BMW, Mercedes ou prenez le temps de bien magasiner. Parce que vous allez voir des petits bobos apparaître très rapidement.
I exchanged my car with Cars r toys and got a new one. Service rep Shandeal provided an excellent customer service, she made the transitioning to be hassle free.. Thank you for an exceptional service Shandeal.. Good price for the new car..
I bought cars from carsrtoys for the past ten years. They really have good service. I am looking forward to continue business with them.
Its my 4th time purchasing a car from carsrtoys, my daughter also got her car from here. The service has been very helpful and ill be buying my next car from here as well. Ill definitely recommend this dealership to my friends and anyone whos looking to buy an used car
Meilleur concessionaire avec acceuil chalereux ,j'ai aimee.
(Translated) Find the rare pearl (Original) Trouver la perle rare
It was good experience i met a guy ayub he treat us very good . And the car is very good too
Bought my car here very nice experience, I recommend it to all my friends.
(Translated) The worst place. Don't waste your time. (Original) La pire place . Ne perdez pas votre temps.
Service HORRIBLE !!!
(Translated) Correct service but no room for negotiation and I find the administrative costs a little expensive and the guarantee a little expensive too but the whole service was good (Original) Service correct mais pas de place à la négociation et je trouve les frais d administratif un peu cher et la garantie un peu cher aussi mais l ensemble du service a été bon
SCAMMERS!!!!!!! they have big place but trust me they're scammers!!!! all the vehicles that you would like in their website/kijiji or other site are all joke! they would say that its available but if you now want to look for it they would say its sold already! i am not the only one look and read the other comments and please dont waste your money and time to them! the pictures in their site is big difference in personal! all the positive review from this store is made from them too!! don't ever waste your time!!!!!! and for your team carsrtoys SHAME on you all for being dishonest just to sell cars! i wish karma will be very bad and soon to come with you guys!!!!
People are very out there ????
(Translated) I liked the service except a few details. Patient and courteous staff. Thanks to the team. Happy to leave with my Toyota Rav4 (Original) J'ai aimé le service sauf quelques details. Personnel patient et courtois. Merci à l'equipe. Contente de partir avec ma Toyota Rav4
excellent service for all easy financement good prices highly recommended:)
These guys are cheaters. They show fake ads with low prices on their website and other online forums. When you actually visit either the advertised car does not exist or theprice is very high. On top of that they ask for 899 cad admin fees.they try to trap you in their financial plan. The lady who talked to us was very rude and threatning when we complained about fake listing and high admin fee. We we're ready to pay total car price in cash but they told we don't sell in cash. Avoid this place at all cost.
I brought a beautiful BMW from Robin, she treated me like a human being. she was able to give me help me with all my needs. She did it all in a DAY!! Thank you so much. Love all that you do
Top Notch !!!! These are the guys who got me my BMW !! A car is clean at this price is basically a steal!!!! If I ever need another car I'm definitely coming to see these guys. Cheers!
OMG !! I can’t tell you how much Cars R Toys Help Me ROBIN was excellent I wanted a 2017 Honda, and after going back and forth about the trade with my …
I buy Toyota Corolla from carsrtoys it is a very good car . The staff is really very good and polite .they help me to choose nice car on a very cheap price . They gave me good finance service too and I recommend all of my family members ,relatives and friend to buy cars frOm here at least visit once ....
Thank you for the team work. You helped us reach our expectations. Greatly appreciated.
I bought a new car, it was a amazing experience even this was my first car. please ask for ROBIN there she will assist you in every way. Overall it was an excellent place to buy a car.
on October 1st i decided i wanted to finance a car i went to a dealer called Christian Beauvais Automobiles in Lachine address 1800 Norman st i told the guy my situation he said no worry ill get you approve in a hour zero deposit down.. in a hour he called me back and said i didn't approve i only approve for maximum 15000 with 2000 deposit i left disappointed on my way i seen car or toys told them my situation i believe her name is robin she said no no no something wrong trust me to run your file i am the best and in a hour or 2 she got me approve for the car i want with 0 deposit down!!!!!! Nicest BMW at Carsrtoys super happy with my thank thank you again. if you want a real nice car they will get you the best financing. Very professional id only trust my name and credit here
Worst place to buy a car, the owners r liars
Robin was extremely helpful and very customer -service oriented! Very satisfied with our experience.
WoW was amazing experiance fast and easy financing great customer service ????
(Translated) Thank you to the whole team for your professionalism, It was really a great experience with you. Good luck to everyone. (Original) Merci à toute l’équipe pour votre professionnalisme ,C’était vraiment une belle expérience avec vous.Bonne continuation à tout le monde.
(Translated) This place is a real joke. (Original) Cette place est une vrai joke.
(Translated) Very good service from Shandel (Original) Tres bon service de Shandel
(Translated) I exchanged emails with my conditions, budget, ... it was agreed that I would go get the car at $ 311 / month, on olace it became $ 400 / month !!! Dealer fee + finance charge (in addition to interest) + ... (Original) J'ai échangé des courriels avec mes conditions, budget, ... c'était convenu que j'irai chercher l'auto à 311$/mois, sur olace c'est devenu 400$/mois!!! Frais du concessionnaire + frais de financement (en plus des intérêts) + ...
Satisfied with the service. Very fast and professional Will recommend this dealership to my friends.
the service was very good. the price was very reasonable and made my credit pass in a single day. the staff was very kind and professional. i would strongly recommend this one over the other agencies.
The staff is really friendly and cooperative. They are always willing to support. The cars they have are simply awesome. In my opinion, the best dealers in town :-) I would strongly recommend them to everyone who are looking for quality cars and service
(Translated) FRAUDULENT RIDICULOUS COMPANY! PAY ATTENTION. (Original) ENTREPRISE RIDICULE FRAUDULEUSE! FAITENT ATTENTION .
No good problems with this place everything is going to BAD they lie about everything the cars are junk touch up paint jobs you will be at the garage less than a month ...STAY AWAY ...
(Translated) Bought a 2012 Chevy Orlando very good condition excellent service (Original) Acheté un 2012 Chevy Orlando tres bonne condition excellent service
We received an excellent service from Robin at Carsrtoys. I bought a wonderful Honda CR-V She was very patient an attentive to our needs. Thank you Robin for all your help...greatly appreciated. You are AWESOME!!! For my first purchase was my best experience ever !!!
The service was direct I was quite happy they were pleasent towards questions and answers .
Carsrtoys is truly a fantastic car shop.i had been to 3/4 “fancier looking” (from the outside) car shops in Montréal that didn’t take the time to find what was best for me. So if you’re looking for a Car shop that’s going to customize the service for you and do their best find an actual solution for you, Carsrtoys are your guys! 1st class????
I bought my BMW from carsrtoys. Got best deal .Good financing . The best service. I recommend this dealership.
Thank you very much Casrtoys and Robin for the great Car gave me the nicest Audi Q5. Great proffersinal service ????
I don't approve of this company. Sketchy and all
(Translated) We left Rimouski to make it down to what we thought was our Nissan Murano dream vehicle! The guy told us he was immaculate inside and out that the inspection was done and that he was A1. We told him that we were leaving Rimouski 5 hours drive from Montreal and that if there was anything that tell us everything .. But he continued to say that was PERFECT! We can not get it down first the bumper is break in the bottom the same stage tank it does not need a bucking the break finished back the oil burst sinks and the check ingin is lit .. I can tell you that I do not be embarrassed to remind him of where we came from for his vehicle that was supposed to. To be PERFECT ... Grrrrr Mard service In addition, I have two children on board one of 3 months and one of 2 years old. grrrrrrr (Original) Nous sommes parties de Rimouski pour ce rendre la bas chercher a ce qu'on croyais notre véhicule de rêve Nissan Murano ! Le gars nous avais dit qu'il étais impeccable intérieur comme extérieur que l'inspection avais étais faite et qu'il étais A1 . Nous lui avons dit que nous partions de Rimouski a 5h de route de Montréal et que si il y avais quelle que chose nous le dire toute suite .. Mais il continuais de dire que étais PARFAIS ! On n'arrive la bas premièrement le bumper es casser dans le bas le char même de stage pas il a un besoin dun boustage les break fini en arrière la panne a huile coule et le check ingin es allumer .. Je peut vous affirmer que je ne me suis pas gêner de lui remémorer d'où que l'on venais pour son véhicule qui étais supposer. Être PARFAIS ... Grrrrr Service de marde En plus que j'ai deux enfant a bord une de 3 mois et une de 2 ans . grrrrrrr
I was very happy to work with Cars R Toys. They had excellent customer service and the staffs were extremely helpful dealing with any issue that I had. Definitely recommend for any one who is looking for any vehicles with the confidence in mind.
I had a great experience dealing with the sale staff, they were every helpful. I would recommend to anyone looking for a vehicle.
very bad service really bad????????
Great experience at Carsrtoys ! I found my Honda Civic here at a great price. Robin at carsrtoys made sure i had the best payments possible. The car is great . Im very happy with purchase. And me and all my friends always come here to Carsrtoys to buy our cars i am the 3rd friend to buy here.
(Translated) Carsrtoys it was a very good experience, I had good payment for a bmw X5. The staff were very friendly, fast and efficient I got the financing and the car the same day (Original) Carsrtoys ça était une très bonne expérience, j'ai eu des bons payement pour une X5 bmw. Les personnels étaient très sympa, rapide et efficace j'ai eu le financement et l'auto le même jour
Good service
I surely had a great service with cars r toys. Purchased my second car
(Translated) Zero Zero Zero for customer service !! A mandatory $ 2,000 additional fee, not posted on the website, for guarantees and administration fees. The car we have tried has mechanical problems already visible to the naked eye. Finally, I do not advise you to go there. (Original) Zéro Zéro Zéro pour le service à la clientèle!! Des frais supplémentaires obligatoires de 2000$, non affichés sur le site web, pour des garanties et des frais administratives. L'auto qu'on a essayé a des problèmes mécaniques déjà visible à l’œil nu. Finalement, je ne vous conseille pas d'aller là-bas .
attention this people are theafs honestly keep your distance do not give them any deposit. BUY YOUR CAR ELSEWHERE.
(Translated) Nissan versa (Original) Nissan versa
(Translated) I highly recommend this dealer. Vehicles like new and at competitive prices. Also, you have the advantage of having house financing provided by the dealer. In addition, you return with your vehicle the same day. Visit Cars R Toys, you will have a dynamic team ready to welcome you. (Original) Je recommande vivement ce concessionnaire. Les véhicules comme neuf et aux prix compétitifs. Aussi, vous avez l'avantage d'avoir un financement maison fourni par le concessionnaire. En plus, vous rentrez avec votre véhicule le même jour. Rendez visite à Cars R Toys, vous aurez une équipe dynamique prête à vous accueillir.
Great service 2nd car purchased. Fast process!
I bought Nissan altima good service
Beautiful place- The staff is really helpful and patient with the customers. I enjoyed learning more about cars with the people working there that answered all my questions- sarah and ayoub are really nice and professional - they assisted us in the beginning and we eneded up dealing with a wonderful woman! Robin! she is friendly and helpful really patient! amazing woman! i recommand this place! we got a nice car for a great price!!!!
(Translated) Competent service, welcoming staff. Very satisfied . I recommend it. (Original) Service compétent, personnel accueillant. Très satisfait . Je vous le recommande.
Hi I am here and I buy a new car I like that car and the carsrtoys give me the good service thanks for everything
(Translated) Thank you very much Carsrtoys, very warm welcome and excellent customer service. At Carsrtoys you have the best car inventories in Montreal with the best prices and super good financing. I'm really happy to be here. In less than 30 minutes I was able to exchange my car for a super Audi Q5. (Original) Merci beaucoup Carsrtoys , accueil tres chaleureux et excellent service a la clientele. Chez Carsrtoys vous avez le meilleur inventaires d’auto a Montreal avec les meilleurs prix et super bon financement . Je suis super content d'être passez Ici , en moins de 30 minutes j’ai pu échanger mon auto contre une super Audi Q5 .
(Translated) Good (Original) Bien
(Translated) Thanks to carstoy for the excellent service. I recommend you carstoy it is really a good place with good prices (Original) Merci à carstoy pour l'excellent service. Je vous recommande carstoy cest vraiment une bonne place avec de bon prix
(Translated) Reseller to flee. The first question is "are you serious?" for a vehicle of $ 15k. Let's be serious two minutes, we are moving into an industrial area to see a vehicle more than 40 minutes from our home, I hope we could be welcomed with more consideration. In addition to that, two sellers sound two bell. I'm sorry but selling a vehicle with a broken bumper is not the norm especially if a handball can be lodged in the hole. Definitely they are not professional and should buy ways. (Original) Revendeur à fuir. La première question est "êtes vous sérieux ?" pour une véhicule de $15k. Soyons sérieux deux minutes, nous nous deplacons dans une zone industrielle pour voir un véhicule à plus de 40 minutes de notre domicile, j'ose espérer que nous pourrions être accueilli avec plus de considération. En plus de ça, deux vendeurs deux sons de cloche. Je suis désolé mais vendre un véhicule avec un parechoc cassé n'est pas la norme surtout si une balle de handball peut être logé dans le trou. Définitivement ils ne sont pas professionnels et devraient s'acheter des manières.
Just go somewhere else.
I wish there was a possibility to leave under one star.. you buy a car, get it inspected and find out there are multiple problems.. show them so you can use the in house warranty of a month they give you.. and nothing. you take their insurance they offer and they don't even help. honestly will never purchase a car from you and I recommend everyone and anyone to stay away from this establishment
(Translated) The worst customer service has come to life. Person speaks French and vehicle not in good condition I believe that their only goal is to make house financing. Avoid this place. (Original) Le pire service à la clientèle a vie. Personne parle français et véhicule pas en bon état Je crois que leur seul but est de faire du financement maison . Éviter cet endroit .
Good prices but inattentive staff.
(Translated) Wow great service from Pierre Labelle, I recommend this place for everyone who is looking for a car and especially if you are going to see Pierre ???? you will leave satisfied with your new car! (Original) Wow super service de Pierre Labelle, je conseil cette place pour tout le monde qui cherche une voiture et surtout si vous allez voir Pierre ???? vous allez repartir satisfait avec votre nouvelle voiture!
Great place to buy the car. The best cars and at the best price are available here. The staff is superb.
Only people who don't know about cars and dealers would rate this establishment five stars. Additional prices are hidden (approx. 2000$) then they add on it taxes (ex: a 13000$ becomes 19000$). The service is fake nice, as soon as you point something wrong it becomes your fault. Save yourself some time and money and go somewhere else.
Good experience and service! Beautiful cars for nices prices
(Translated) Excellent service. We come out with a big smile and a very nice car as a bonus. Thank you for everything! (Original) Excellent service. On ressort avec un grand sourire et une tres belle voiture en prime. Merci pour tout!
We bought a bmw x3 from here and are happy with he service. We would definitely come back.
Easy and fast. I get my car right away. They find you best options.
EXTREMELY poor customer service. One guy was on his phone the whole time we were asking him questions about the vehicle. Another lady told us the time she was spending dealing with us wasn't worth what they were going to profit on the car. It was clear they were not interested in selling us the car. These people need are clearly not customer focused, and lack any ability to be decent humans. I would advise that no one purchases their car from this horrible, horrible place.
(Translated) Robin really helped me buy the vehicle I like. It is excellent !!!! (Original) Robin m'a vraiment beaucoup aidé à acheter le véhicule que j'aime .elle est excellente!!!!
Really great service i was happy that i got my car from there they took the time to explain everything to me and that i appreciated. I clearly recommend it to everyone ????????
Worst place ever to buy a car 1000$ for wheels and the car I had had so many problems that I returned the battery was not working after 2 days
Purchased a car from here and I'm absolutely loving it! best staff, best service, great prices. Ask for Robin she's fantastic. Thank you Cars R toys!
TERRIBLE PLACE, THEY SCAMMED MY BROTHER, ONE YEAR LATER THEY STILL HAVE NOT GIVEN HIM THE CAR TITLE.
(Translated) I would like to buy my new car. I just looked at the reviews, it looks like everything is perfect ???? so I'll buy it from you and come back to talk about my experience. (Original) J'aimerais acheter ma nouvelle voiture. Je viens de regarder les commentaires, il semblerait tout est parfait ???? alors je vais l'acheter chez vous et je reviendrai pour parler de mon expérience.
Trusted dealership with certified cars. My self as an experienced purchaser have had a very nice experience at carsrtoys. The staff is friendly very well experienced and professional. What I really was pleased with was they actually gave me my car today. I mean I just spoke to one of their reps today walked in chose the car I wanted and I actually got to leave with it without having to give a deposit. Really great experience Im very glad I came to carsrtoys.
Great service,great deals
(Translated) Excellent experience not even 15min I had the approval for a Mercedes c350 2014 good service thank you team cars r toys (Original) Excellent experience meme pas 15min jai eu l'approbation pour une Mercedes c350 2014 bon service merci l'équipe cars r toys
(Translated) Thanks to Robin. Very good service (Original) Merci à Robin. Très bon service
Good service fast purchased a 2012 Cruze same day approved
(Translated) Thank you very much for my new cars r toys car! Financing on site and I took over my new 2017 kia sportage car on the same day !! I recommend to everyone (Original) Merci beaucoup pour ma nouvelle voiture cars r toys ! Financement sur place et j'ai pris pocession de ma nouvelle voiture kia sportage 2017 la meme journée !! Je recommande a tous
Robin was very helpful, she made sure to be 100% honest with me. She explained everything in detail and had a lot of patience with me and my pickiness
Audi q5 lovely car!! Very happy Thank you Robin ,shandal . Nice sale rep !! For Carsrtoys im so happy thank you ????????????
(Translated) The reception was really great, the staff was really helpful. For a Ford focus, I approved my credit, he called me after half an hour of accepting my request, I showed up on the day I set with them to negotiate with Mrs. Chandeal, that same day I got the keys to the car. (Original) L accueil était vraiment génial, le personnel était vraiment serviable.pour une Ford focus,j ai fait mon approbation pour le credit, il mon appelé après une demi heure d avoir accepter ma demande,Je me suis présenter le jour que j ai fixé avec eux pour négocier avec Mme Chandeal,ce même jour j ai eu les clefs de la voiture.
(Translated) Does not even deserve a star, unpleasant salesman, after 3mn of test (yes yes 3mn) of a VW Tiguan, he tells me to go back to the garage on the pretext of road traffic. (Original) Ne mérite même pas une étoile, vendeur désagréable , après 3mn d'essai (oui oui 3mn) d'un VW Tiguan, il me dit de retourner au garage prétextant le trafic routier .
(Translated) Super good experience with robin !!! Beautiful car, I am super happy !!! Thank you so much !! (Original) Super bonne expérience avec robin !!! Belle voiture je suis super content !!! Merci beaucoup !!
Super polite and professional staff; very quick transaction got an answer same day! Amazing service and helped me every step.
A very good experience I am satisfied with their dealings
Horrible customer service, rude workers and bunch of shady people... it’s really disappointing how they run their buisness based of lies Hope you guys get caught one day
Very patient customer very good I recommend everybody cars r toys stuff very helpful
(Translated) Oligent and force clients to take extended insurance with the house ($ 2000) (Original) Les oligent et forcent les clients à prendre une assurance prolongée avec la maison (2000$)
(Translated) Superb experience and excellent customer service. (Original) Superbe experience et excellent service a la clientelle.
(Translated) With carsrtoys I had a great experience with good service. I got a superb good price for a new 2018 Acura and I recommend this service to everyone. Thanks again for everything, I'm really glad I did business with you Carsrtoys! (Original) Avec carsrtoys j'ai eu une belle experience avec un bon service . j'ai eu un superbe bon prix pour une nouvelle Acura 2018 et je recommande ce service a tout le monde. Merci encore pour tout, je suis vraiment content d'avoir fait affaire avec vous Carsrtoys!
Good. Selections of cars
Very nice cars and very helpful people!
Good service Pierre was very friendly in total good team work very satisfied
Robin was very helpful with the purchase of my jaguar xf supercharged things were quick and no hastle gave me new winter tires plus courtesy car for the weekend wile they order and prep my car ready for winter should come here and buy a reliable car and ill deff be returning customer in future for future buys and point friends and family towards car r toys!! Thanks robin!!
Bought my first car there and it was great. The team was very helpful especially the financing department. She explained everything very well. When I think of dealerships I think of pushy salesmen but this place is the opposite.
(Translated) Great deal Jai had my Mercedez C350 2014 thanks Superb service Fast and efficient 5 ☆☆☆☆☆ Thanks to Robin For his service Impecable I thank Car are Toys for perfect service! Cars are toys Thank you Super good rate for payments..recommendation to all new customers will see !! : P SUPER GOOD PRICE AND SEPER CARS !!!! (Original) Super affaire Jai eu ma Mercedez C350 2014 merci du Superbe service Rapide et efficaces 5☆☆☆☆☆ Merci a Robin Pour son service Impecable je remercie Car are Toys pour parfait service ! Cars are toys Merci Super bon taux pour les paiments..recommandation a tous lea nouveaux client allez voir !! :P SUPER BON PRIX ET DES SEPER VOITURES !!!!
(Translated) Very good seller and good price (Original) Très bon vendeur et bon prix
(Translated) This made me the 3rd car with cars toys it was and always has been a good summer with Mrs. Sandra she is really good this girl she is very kind and courteous thank you for the service and for your understanding (Original) Cela me faire la 3ème voitures avec cars toys c'était et c'est toujours bien été avec Mme Sandra elle est vraiment bonne cette fille elle est très gentille et courtois merci pour le service et pour votre compréhension
Got my BMW X1 the first day I went to do the financing. CarsRToys are the best. Amazing service, ask for Robin
It is a scam. They lie all the time. They do not show you what you pay for and how much you will pay finally. They add optional services and do not even mention about it, they use different manipulation methods to make you signe without realizing what you signing. They basically steal your money. Finally you pay few thousands more. Their attitude this is another story... I have never been treated like this! Do not trust this people!
(Translated) They were very courteous. Very good experience. (Original) Ils ont été très courtois. Très bonne expérience.
Cars r toys gave me a great excahange with my car. Excellent customer service, I highly recommened it to anybody in needed their service. Thank you so much!!
excellent service, thanks.3
good dealers have great experince
A company with no credit.They let me put deposit for a car and the next work day I was there they add 2000 dollars on the car.they simply returned the deposit to me and cancel the trade not saying a sorry.A place to waste time.
(Translated) Unprofessional service at all times is full of things hidden in the vehicle at times very dangerous, to avoid. (Original) Une service pas professionnel du tout plein de choses caches dans le véhicules des fois c est même très dangeureux ,a éviter .
they think they are living in Iran no respect for the customer at all. ugliest peoples service I saw they don't deserve any business from me. garbage dealer honestly rude.
(Translated) Thanks to all the team for the good service! Very satisfied (Original) Merci a toute l'equipe pour le bon service! Tres satisfait
it was a great experience , very fast service, got the deal in an hour.... yippeeeee
Thank u so much It was amazing client service I got my car in 24 hours With the bank I want also with very low rate lovely costumer service Thank u guys
Ask for Robin shes the best. Left the dealer with the car the same day
Went to this “dealership” one day and was interested in 2 cars. Spent about 40-45min waiting for sales manager to speak about details and questions related to car. After 5mins discussion was told that I will be called back tomorrow to answer my questions. And of course, no-one ever called me back. So, reasonable 1 for the service. All most hour of waiting for not even getting a call back..
(Translated) I DO NOT ADVISE YOU AT ALL THIS COMPANY. Shameless and disrespectful people. I have never seen such rotten customer service. When you finish spending hours on the phone and you MOVE because you are ready to sign the contract, they tell you that the car is no longer available. While in the middle of COVID-19 you take the risk of going out of your house thinking you could go back in the car. The worst part is that the person with whom you spoke to the tel (the so-called FINANCIAL DIRECTOR) is not even able to admit his wrongs and apologize for the time that he made you lose. (Original) JE NE VOUS CONSEILLE PAS DU TOUT CETTE ENTREPRISE. Des gens sans vergogne et irrespecteux. J'ai jamais vu un service client aussi pourri. Quand tu fini de passer des heures au tel et que tu te DEPLACE parce que tu es prêt a signer le contrat, ils te disent que l'auto n'est plus disponible. Alors qu'En plein COVID-19 tu prends le risque de sortir de chez toi pensant pouvoir rentrer en voiture. Le pire est que la personne avec qui tu as discuté au tel ( la soit disant DIRECTRICE DES FINANCE)n'est même pas fichu de reconnaitre ses torts et de s'excuser pour le temps qu'elle t'a fait perdre.
If you are looking to waste your time please go visit this dealership. I called 3 times in the same day about a car and the dealer " Pierre " confirmed its availability. Last time I called was at 4 pm and I got there at 4h30. When I asked about the car, the dealer insisted that they still have it but they " don't know where it is ". Then suddenly another guy comes in to say that he just sold her 20 mins ago and that the new owner took the car home. So he means to tell me that he paid for the car, filled the paperwork, registered the car and took it home, just under 20 mins. SEEEMS LEGIT. Then the owner comes in trying to scam by showing me the same car in a different color (Same Year) but costs, 33% more. This happened last week, and I said to myself that maybe what they said it true. I just double checked on kijiji, and these scammers posted the same car "that they sold" last week trying to get people to their dealership so they can scam them with other cars. Typical Bait and Switch. Bottom line, don't waste your time .. find another car somewhere else.
Great service. Friendly staff. Got car I wanted right away.
Robin was great! She was very kind and gave me useful informations! I suggest her at Cars R Toys if you’re planning to buy a car!!
Nice SERVICE!Good job
(Translated) excellent service !! convenience of payments and very good price ... (Original) excelent service!! comodité de paiments et très bon prix...
(Translated) Efficient service (Original) Service efficace
Cars r toys is not only a place to buy beautiful good lovely cars .. It's a place where the customers is treated with full of kind & respect …
Good personel and pretty quick service too. Would recommend
The employee who served me was named Robin. She was very helpful in assisting me in buying a new car. Thank you
Wish I could give no stars at all they will only do financing and NO CASH DEAL!! so they can sell you a bunch of Bs you dont need!! Service was also very poor from the 2 people who met us. Definitely dont recommend this place. GO ELSEWHERE
Cars are toys i recomend to anyone friendly service very good cars. The cars are well maintained so do hesitate to visit
I am very satisfied with my purchases, Thanks to the service Shandeal provided who financed me, I got my BMW on the same day. They got me a better rate on my car than the other dealers. The service was fast and Professional. Would definitely do business with them again.
Good service!!!
(Translated) Very good experience at cars r toys. I was well briefed on the car, the terms of the contract and the employees were very helpful. I highly recommend this dealer! (Original) Très bonne expérience chez cars r toys. J’ai bien été renseigné sur l’auto, sur les termes du contrat et les employés ont été très serviables. Je recommande vivement ce concessionnaire!
We are happy with this company.Staff are nice and helpful.They are doing their jobs super good
MR.NOBLE, THIS MESSAGE IS FOR YOU. I THINK I KNOW WHY YOU ARE PAYING 17000$ FOR YOUR SUBARU. LET ME TELL YOU SOMETHING. I THING YOUR CREDIT IS NOT GOOD THEREFORE YOU PAY MORE IN INTERESTS. SO IF YOU WANT TO PAY LESS FIX YOUR CREDIT FIRST THEN GO BUY A CAR. AND DO NOT BLAME DEALERSHIP FOR MESSING UP YOUR CREDIT. YOU DID THAT TO YOUR SELF. I BEEN WORKING IN THE DEALERSHIPS FOR THE PAST 8 YEARS AND WE GET CLIENTS LIKE YOU EVERYDAY. JUST BE HAPPY THAT THEY HAVE APPROVED YOU AND GOT YOU THE CAR.
the deal was good
Bought my first civic in this dealer very satisfied and now getting my fiat for the second time. Very happy with the service and the info. I recommend this dealer to anyone who’s is trying to buy there first car.
I am very sadisfied did buisness with this dealer. i bught a 2011 Toyota Venza . it is in very good condition . i recived very good financing by Mr Pierre.
(Translated) I am very satisfied with the service and the welcome it was pleasant (Original) Je suis très satisfaite du service et de l'accueil c'était agréable
(Translated) Thanks to Carsrtoys I got a beautiful 2016 Toyota Corolla in the likes I wanted. Thank you very much for obtaining my car and loan at a low price thank you (Original) Merci à Carsrtoys j’ai eu une belle Toyota Corolla 2016 dans les l’aiment que j’ai voulue. Merci beaucoup pour l’obtention de mon auto et prêt a petit prix merci
I could nt say they treat professional but they are acceptable Waiting time is a bit long Prices are a bit tricky because they add other costs for guarantee and admission fee which i am not sure it is similar to other dealers.
Very happy with the service. The stuff was great and the sale person helped me a lot to get approved for the car i wanted. We left with the car the same day. Thank you Carsrtoys. Highly recommended dealerstore.
Engine light is on after few months and they sell damaged cars !
Simple amazing! The team work between sales department and finance was intellectual and polite. Thank you ????
(Translated) I bought a car today I’m really happy and the people are very nice (Original) J’ai acheté une voiture aujourd’hui je suis vraiment contente et en plus les gens sont très gentils
(Translated) Very good price and good service it is to be recommended I left with the car today (Original) Très bon prix et bon service c'est à recommander j'ai quitté avec l'auto aujourd'hui
Best Prices amd Service they really take care of us here i highly recommend good people you can trust. All of friends buy from Carsrtoys because of good service after sale ???????? Very reconmended
Best car buying experience i ever had in my whole life, the staff is nice and friendly they are supper supportive , they have amazing set of deals on such nice cars they have good finance options , i highly recommend anyone whose looking for a first luxury car !
Its was really excellent experience with you and the faculty is very helpful and jovial
Well-trained employees greet you when you come in and they take good care of the customersand the service is good in general but the quality of the cars they're selling is extremely questionable. Would absolutely not even consider coming …
Worst management ever I have seen. They make to wait for 4 hours and then ask to come again after another day which is very useless. Bought a car around February now I’m getting all the problems which they will make you to come daily to their garage. Won’t recommend to anyone who are looking to buy a car from them. Worst management. Useless dealership. Worst . Worst
(Translated) Very well served by the employees very good service) (Original) Très bien servi par les employés très bon service)
zero class service