Reviews of Seaway Hyundai Cornwall, ON (Car Concessionaire)

Andy Patenaude

Excellent service. Vehicle was ready as promised. Everything was explain before hand.

Matt Carter

The experience of buying a car here was truly enjoyable. All the staff were friendly and respectful and made the experience fun. It was worth the drive from Ottawa. Thanks Will, Dave, and Marc!

Cindy Branchaud

I am more than pleased with the service I received on Thursday....my car looks so amazing...they truly take care and listen to you..they explain everything to you ,then offer the choice of the same day or rebook it... Thank you so much..

Chris Prieur

So my husband and I just purchased a amazing 2016 Sonata and we are very happy with our purchase and thank u to Jeff and Jason for making our experience wonderful..they took there time with us and listened to what we wanted and didn’t talk us out of our purchase and explained everything very well and showed us how and explained everything with the car and how it works.. they made us feel welcomed with open arms and are very professional and would def recommend anyone to purchase a vehicle there.. thank you for your awesome work Jeff and Jason u guys are awesome and we will def be back..

Amy V

Awesome people, better deals, and great service!!!

babyhonda9

Best dealership by far, amazing staff, I will never shop elsewhere. Seaway Hyundai has been my dealership for over a decade now. If your looking for great service and great products, this is the place

Richard Taillon

Great , knowledgeable group of workers.

guiltysprk

We are extremely happy with our new Hyundai Tuscon. David and the rest of the team at Seaway Hyundai are fantastic. It's the most fun I've ever had buying a vehicle.

Brenda Berry

Great staff will go the extra mile for their clients

Tracy Collins

I Just bought my third Hyundai 2017 Tuscan thanks again to all the sales guys ! My second was not under the best circumstances but you were able to help me get into another car ! And again this time you got me a great deal and into something newer ???? this will not be my last Hyundai..Thanks again Tim for all your help you've made me one happy lady!

Bev Drew

My wife purchased a 2012 Chrysler from Seaway Hyundai in May of 2020 , the safety was somewhat , a bogus , as after picking up the car from the safety , it only had heat on one side , the drivers side only , a well known problem with a Chrysler 200 , she returned it to them and I explained heater core was a common problem , the car spent an entire month in the garage , till the 30 days warranty were up , and was returned to her saying the problem was fixed and gave her a work order saying a new heater core was installed , only to realize at the first day of winter there was no heat again, after an inspection at another local garage it was discovered that the heater core was never changed and another over 1000 dollars to replace , I called Seaway and was told because she took it to another garage they didn't want to talk about it , I have the paper work showing the install of the heater core from there and the second garage less then six months apart, Buyer beware if you purchase a used car from a dealership, spend the money on a second garage safety , lesson well learned would never recommend Seaway Hyundi to anyone when i picked up her summer tires in June the sales man will not say his name , but his comment was sorry it didn,t pan out for you , lol.

Mary Paul

Seaway Hyundia is the best dealership to purchase New or used cars. The entire team are fantastic and treat you like family. I wouldn’t deal anywhere else.

Ryan MacKay

Outstanding service at Seaway yet again. Jason and Brendan did a fantastic job, making my 3rd purchase here quick and easy. I’ll see you guys again for car #4

Carloup Martel

So far everyone on the staff was nice. Still haven't bought a car. But was treated very nicely nevertheless. And for those who thinks it's normal that car salesman are nice to potential customers, I'm tall bearded tattoos and big piercing. I usually don't get the nice treatment.

Max Polevik

Service was great, very kind sales staff, took care of everything and fast.

Christian “Chris the Barber” Bourgon

Best dealership to deal with in the SD& G area.

Jason Pickavance

Jeff and the whole staff today went way above and beyond professionally and personal. After dealing with several dealerships this year nobody can beat Seaway Hyundai Cornwall. They have definitely made a customer for life. I can't thank all of them enough. Much thanks and love Jase

Emilie Lamarche

Jamie made my buying experience super easy. He asked the right questions and offered me different options in order to find the right car for me. I am extremely happy with my 2021 Tucson and would highly recommend Jamie and Seaway Hyundai!

Eugénie

My car was wll taken care of - diagniosed within a few hours> I was informed regarding the results; problem found and resolved. The staff were very courteous and helpful.

Denis Champagne

Pretty Disappointed... my daughter brought her car that she bought at this dealership for an oil change... they convinced her to get a "promo Maintenance Package" basically check to make sure everything is still fine.. car was working fine when she brought it in... (we understand it's an older used car 2011) she got it back with SEVERAL issues... we fixed some on our own... and I got a competent mechanic friend to take as second look... took their $3000 estimate repairs costs to less then $200... I even called the owner which i know and spoke to the service manager as well... oh bring it in we'll check it for another hundred and some bucks... thanks but no thanks and last time I do business there!

Jason Riley

Great purchasing experience. My family has bought 4 cars from Seaway Hyundai over the past few years and we have all been very satisfied.

Gerry Sommerville

We just recently purchased our 3rd vehicle at Seaway Hyundai, always great and friendly service and highly recommend them if you are looking at a new purchase!

Summergirl

After several disappointing experiences at other dealerships, we decided to drive an hour out of town to Seaway Hyundai and we're really glad we did. Our Sales Rep Tim was great, super friendly, and within the hour I got the car and deal I was looking for! Joey, the finance manager made the whole buying process fun and easy. Thanks for the great experience guys!! We love our new Venue!! Michelle & Richard

Shane Weistra

The took the car on time, were efficient and polite. Turn around on the service was quick and the cost was what I was expecting. Great job.

Brad Primeau

I have been a customer of seaway for some time now and let me summarize a personal experience , joyfully staff , great atmosphere and down to earth ownership / sales staff who listen and fit your list in to a vehicle you'll love to own/ lease and drive , Look no further because the staff and environment are pleasant . I have recommended co-workers in Ottawa to bring buisness to the area , the level of professionalism is ☆☆☆☆☆ . I would recommend any of the friendly staff to anyone of my familly/friends .

Donna Flanigan

The best dealership ever

Gerry Dean

eveyone in at seaway Hyundai was very helpful and accommodating would recommend anyone looking for a new car to stop by and see them they will do everything they can to help you out in getting a new car.

Stephane Lavigne

Bought 3 cars from seaway hyundai awsome service with friendly staff highly recommended ...will definitly be purchasing my next vehicule there..best dealership around

Shannon Brooke Rzucidlo

Dave and Mike made this process super smooth. I appreciate how accessible they were to reach and their honest and transparent communication. I value my time so I greatly appreciate their approach— no gimmicks, no greed, just simple straight-forward customer service. Highly recommend this dealership.

Tammy Denneny

From walking in and looking at cars to buying and going back for service I could never find a complaint. Seaway Hyundai is by far the best dealership I have ever dealt with and would highly recommend. The staff are friendly, professional and go that extra mile to ensure your happy with your purchase. Service department is is very accommodating and friendly and and provide excellent customer service also. Thanks to everyone at Seaway Hyundai for always taking such good care of me. Tammy

Dianna Harvey

Purchased a new car here. Salesman, Jeff was wonderful. They truly value your business and go above and beyond. I would highly recommend.

Marcie Baldwin

Just purchased a Hyundai Elantra ultimate from David. We had a great experience and had my new car in a week. David went above and beyond to share all the cool features of the car with me at the time of pick up! Will be purchasing my next vehicle there in a few years :)

Sandra Whitford

I give 5 stars because they are a great crew to deal with. I just went in on Wednesday and I just picked up my new rode today. Thanks a bunch. My new baby ????

Spencer Gill

Sales and service are amazing to deal with. Never had any problems. Its always a good experience. They go above and beyond.

John V Bulloch

Sunday shopping. High prices for almost 5 year old vehicles. One can't ask for the same price of a new vehicle when its off the lot and got mileage.

Anas Gharra

I recently had the pleasure of purchasing a used vehicle from Seaway Hyundai. I was surprised by the great customer service provided and one stop shop purchasing and registering the vehicle even though it was an older vehicle that I got for a great deal. Thank you Joey, Dave and the rest of the team for a great experience!

Jeanne Holden

Great service and very professional in all aspects. They explained all options of the service for my older Elantra and took care of everything efficiently and accurately!!. Very Happy driver here , !! Second generation fan for sure ! Thanks again !

Tony Jones

Great service from Tim and Jason. Time-line was spot on.

John DeWit

Our family had bought 3 cars from seaway and it had been a pleasure working with them. I am especially happy with the way they took care of my warranty issue. It took a while to find the recurring problem but I never felt like a troubled customer. They continually worked with me to solve the problem. Great service department

Steve Ouellette

Bad service, upgrade service without notice, over charge client, and will not reimburse fully. You have my contact info so have the GM call me we can talk about it!

william webb

I wanted to edit my review and just state that I was disappointed that when I called for a help getting a part number - the Parts Department refused to give me the part number. I’m finding that this might be common practice at most dealers. I thought being an owner/part of the Hyundai family/potential new car buyer, they would of given out the part number. Overall, however, I really like this dealership. In negotiating the price of a car we did not end up purchasing, they were flexible and respectful. I have also gone in to the Service Center and have gotten good help and customer service.

Alain Roussel

Honest, fair price, transparent about all fees. Awesome sales experience. My second purchase from Seaway Hyundai. They beat every Ottawa dealer I talked too. I will be back.

R Tulloch

Every single time I bring my car here service/recall my car seems to leave in worse condition in some way than when it went in. I have the second star in spite of this due to friendly staff at the counter. Edit for reply: The first time I was quoted a price of $800 for something that may not fix the problem and if it didn't fix it there was no offer of refund. I then attempted a few fixes myself and solved the problem for $60. The second was a recall. After this recall my vehicle is running worse than when my car arrived at your garage. I can honestly say I would not even bring my car back to your for a recall again.

Debra Kelley

Very helpful staff enjoyed our buying experience, would definitely recommend these guys to family and friends, great team.

April M

Update: November 24, 2020 Thank you for replying Marc however if you'd have contacted me directly I could have told you exactly why I was upset with my service and it had nothing to do with being forced into buying a vehicle (definitely not, they were not at all pushy) nor waiting for it but not quite as long as it was taking and not any one person's fault. But, regardless, it was sorted out nicely afterwards and we ended up with a beautiful Kona Ultimate ???? we are very happy with our purchase and I'm quite sure that my experience was not the norm considering the special circumstances surrounding our purchase. I'm sure we will come back for our next purchase as well. Also I want to say how much I appreciate Tim following up with me multiple times to ensure everything is well and a big thanks to Jay because I'm sure I gave them both grey hair lol. Thank you Hyundai! We love our Purchase! Previously: I've changed my review based on the time and effort it's taking to get the vehicle I've asked for. It's already been 2 weeks to secure financing based on request after request after request for income verification by the bank with days between communications AFTER being told it was all approved 2 days in. Initially I was told a week to two weeks for the vehicle I ordered but, nowI'm getting a new older model in that time frame or wait 3 to 4 weeks for the car I was promised. I'm sure I will still love the car but the experience is one I wouldn't want again. I feel misled and as if I'm a bother for expecting and asking for what I was promised. Realistic expectations for the customer are a must in customer care. I'd not have expected anything more had I not been told so and wouldn't feel disappointed instead of excited over what was a very happy event in the beginning.

Dave White

Just bought a 2022 Kona. Was a pleasant experience with no pressuring from sales people. Now waiting for delivery.

David Hill

I am very pleased with the service I receive at seaway Hyundai. The staff is always very friendly and accommodating. The time estimated for service is always very accurate. I would definitely recommend the service at Seaway Hyundai

Colin Abbott

Purchased a new 2022 Hyundai Tucson ultimate, love it, the staff were very friendly and helpful. Can recommend Seaway Hyundai to anyone looking for great service.

DANIEL W

The bought a new car here recently and I would say that it was the best buying experience I've had. I have purchased six new cars/trucks in my life and I always had to haggle over every detail. Seaway made the buying process easy and were willing to work with me on getting the best deal. Would definitely recommend them to my friends.

Randy Lalonde

The service was amazing . I would recommend checking out their cars very durable long lasting and maintenance free. The hospitality from all the ones that helped us out with our new purchase was amazing. Polite and considerate. Couldn't ask for better service.

Jalil Tazi

Had a a not very good experience but GM contacted me to apologized which is appreciated.

Anna Joseph

Always friendly staff. Keep you up to date on progress if you are waiting for your car being serviced.

Alexandra Turcotte

See Brendan Mason and Jay! No matter how much of a bargain I try and get they always are patient and professional! Even when I had an issue with my tires, Brendan immediately fixed it and barely charged me!

Anthony Dupuis

Pleasant people to talk to

Adriana Pacurariu

We are so happy with our new 'used' car, and the help we got getting into it. Our sales rep David was always helpful, friendly, and accommodating. The whole team at Seaway Hyundai made us feel at ease, welcomed and provided us with more details than we were asking for, without any pressure or conditions. This is what I call five star service! We love the car, and we are very grateful for all of the help up to the sale, and beyond. Thanks again.

Matt St pierre

Got wicked deal from Jeff "Hot Deals". Truely a one of a kind salesman. Highly recommend checking out what he can do!

Kayla Guindon

My husband and I bought a brand new car from Jeff Joubert at seaway Hyundai & we had nothing but a great experience! Easy to talk to and down to earth! Got us the best deal :)

J M

The best sales and service department in the city. We just bought our second vehicle from Seaway Hyundai and could've be happier. Thank you Brendan, Will, Joey, Jason and everyone else. You definately make it more comfortable and easy to purchase and service vehicles. -Jeff and Adam

Joanne Champagne

I am very pleased with my new purchase at Seaway Hyundai. Although regular procedures could not be followed, my salesman Dave made the experience easy, efficient and professional. He communicated regularly to insure I was up to date, informed and answered any questions I had. He even delivered my new 2020 Kona to my door respecting all social distancing protocols and thanked me for my purchase. I am enjoying my new wheels! Thanks again Dave and Seaway Hyundai

Blaine Kinloch

Good place to buy from professional and helpful

Nicole Mainville

Amazing friendly staff. My credit is not that good and they got me the car I want and payments that fit my budget.

Pearl Hum

Had was inquiring about used cars and if the student discount was applied since recently my Bf's very old car got the boot slightly earlier than expected (right after Christmas!). Jaime had called me during my break in class and was very understanding, had told me that I could message him after my class. Although we ended up not getting our Hyundai sedan from Seaway, as we are located in Ottawa, Jaime had excellent customer service and was not pushy at all. I am definitely going to head to Seaway for my next car purchase!

Jessie Brown

The service department has always been pleasant to deal with and is the main reason I will continue to return to this dealership. The car buying process was quite simple and transparent. The sales staff were incredibly accommodating.

perry tinkess

Quite pleased with my purchase, happy with the sales and service department and look forward to many more years of business with Cornwall Hyundai. This is my second purchase from them.

Steve Mahaffy

I'm an out of town customer that has family in the city where I purchased. Most of my dealings were through Text and Email. Total process from start to finsh was professional and on point. Tim and Jason were Fantastic. See you next time!!

taylor barker

Waited 2 hours for a tire swap (already on rims), an oil change and then last minute they checked to see if the tires were aligned which added on an extra 20 minutes. Was in at 2:30, left after 4:30. Staff are super nice and very attentive, just the service in the garage is extremely slow which is a little disappointing. An average oil change here takes well over 1 hour which is a very long time. But overall still a great place and friendly staff.

Robert Cadieux

Amazing service from walking in the door for new car right through to the end of picking up new car. Thanks again to Jeff Joubert and Jason Leduc for the amazing service.

Mario Jalbert

Completely incompetent. They don't keep the customers best interest in mind. Not forthcoming with important information. If you want decent service, may I suggest Hawksbury Hyundai, where I was informed that the work I need done is actually covered by a warranty. Cornwall Hyundai would not inform me on that. Thieves I tell you. This is exactly what I'm talking about. They have my information on file and only post a comment here instead of calling me to make things right. Obviously not too concerned!

Alicia Hunt

Fantastic service, David and the team helped me find the perfect vehicle. Highly recommend, my family are repeat customers!

Mark Desnoyers

Brennan Masson first class salesman , polite well informed courteous , what a great experience. If you need a vehicle this dealership is the place to go.