Reviews of Seaway Chevrolet Buick GMC - New and Used Cars (Car Concessionaire)

Heather Rochon

They were quick, efficient, and had all the answer to my questions. I went in looking for a better deal than my current car situation and walked out with an even better deal and a new car! I cannot thank Jared Amyot enough for his expertise, transparency and amazing customer service. Thank you again!

Eric Cleroux

The service advisors were great and quick at attending to me upon my arrival however, my vehicle was returned to me with some damage on my glove box and it was not cleaned once again before returning it to me. The dashboard and passenger side door had dirty and greasy hand prints all over it. On the dashboard and on the inside and outside of the door. This is the third time this happens to me where my vehicle is returned to me dirty. Never had this issue in the past but this is getting very disappointing especially when it is on your steering wheel and seats and you don't notice prior to getting in your vehicle and you get grease on your clothes. Vehicles should be returned clean and not filthy. I shouldn't have to take my vehicle home and clean it after work has been done to it and they should be taking more care of how they handle things when taking them apart so they don't damage it. Very disappointed with the mechanics in my last 3 services unfortunately, I had to go there for the service as it was warranty work being done.

Candice Serson

I had nothing but the most courteous speedy service from Jared Amyot! He ensure he answered all my questions and went above and beyond got me exactly what I wanted and more within my budget! He took the time to drive the vehicle I wanted to see all the way from Cornwall to Brockville I highly recommend

Joan Fougere

Super great service! Fast and friendly staff. Same day service.

Jorge Godoy

Great friendly service fast clean and professional.

Brian Sturgeon

Great service - no waiting very long.

Helene Couzi

Great service on my father's vehicle at Seaway Motors.

Earnest Vinson

Thanks for a job well done , everyone was using safe COVID protocols, the service was quick and easy and I was in and out in no time.

Shahna Summers

This is the second fantastic car I have bought from Seaway. Excellent customer service, Bruce MacDonald is amazing, as are the finance guys. Everyone does their best to get you what you want and need. Recommend, recommend, recommend!

Kathi Poirier

I have been lucky to have a Volt trained technician that has looked after my vehicle for the past 7 years. I cannot thank the team enough for keeping my car in running order so it can run well past the 300,000km mark. Best car I have ever owned, thankful for a great dealership.

Erik Trudeau

Dealt with a man named Bruce. Very nice guy and respectable. Didnt just tell me what I wanted to hear and was honest with me

Elizabeth Helmer

Every time we have taken our vehicles to Seaway Chevrolet the work done was needed, done quickly and efficiently, brought to us in a clean state by very cheerful employees and the service techs couldn’t be better!

Diane Blue

The service here is top notch. Knowledgeable friendly staff, safe and clean environment.

Ashraf Samandari

I had good service with my car

David Long

Service was good, but I expected when they rotated my tires they would've checked the tire pressure. My GMC app told me my tire pressure was low and I had to top them all up.

Daryll Flaro (XxDoubleDDxX)

Had a rather bad experience, Corey from Seaway GM reached out to me and went out of his way to make things right!

Pat Miller-Garreau

Great service. Sales Manager was great, welcoming, friendly, doesnt beat around the bush. Would recommend him anyday. Great service overall.

Joel Charles

Derek was very helpful in providing me information on the ordering process for a new car. Had a great encounter with This dealership!

CMP “Carn” Oliver

Simply put. Service and Parts was wile GM expensive totally efficient, accommodating and helpful on a crisis situation

Mike Duhaime

Having dealt with various dealers and repair shops for 40 years, I can say this is 5 star service I usually deal Jean and Amy at service, and get treated very well. They go above and beyond take care of you. Many times I was given a loaner at no charge if my vehicle could not be fixed right away. The prices for oil changes are close to what it would cost if you bought oil yourself I would definitely recommend the service and GM brand !

Helene Tessier

Fast service. Courteous staff. Good price.

Terry Jackson

Great service friendly staff and a courtesy ride.Thanks for making it a pleasant experience.

Darryl M

Great place to deal with great service great people

David Depatie

I've bought 3 vehicles from seaway!The customer service I receive is outstanding! Work with you to get you in the vehicle you want!

Jade Cook

Excellent service from start to finish! Jared made it a stress free deal! I would highly recommend Jared to assist with your next vehicle!!!!!

Fing3r Canc3r

Bought my wife's first car here. Didn't get pushed around and had great service when buying and or going for car maintenance.

Jas Locke

Amazing service! Knows what they're doing and won't try and fix things that don't need to be fixed. If you want your vehicle fixed properly to ensure you're driving a safe car.

Terry Looker

I've got so many positive things to say about my experience that I find the are just too many to list. My sales person was Janice Mcelherin. She was not only helpful with deciding the right vehicle, but her product knowledge was second to none. By the time I had finally purchased the truck, she was helpful, and proceed to answer all of my questions before I had a chance to ask them. Thank you Seaway and thank you Janice. I will be a repeat customer and would highly recommend their business.

Natasha Lefave

Great customer service Carole and team.

Vanessa Robson

We had such a positive experience after our SUV gave us some trouble as we passed through Cornwall. Thank you Brandon for your help in expediting the needed repair and George for your friendly shuttle services. We're very appreciative of you both!

athul yashwant

The people here are so nice. Good work with the vehicle and. Will be choosing this service centre for my upcoming general services.

marc vallee

Got a new 2021 Chevrolet Silverado 1500 RTS with the 3 litres diesel a few days ago. Had a super service from the salesman Bruce McDonald and the staff. I have already put 500 km on it in the last 2 days. Really impress with the fuel economy already and it is brand new so it should only get better. Got 8L/100km by itself and 14L/100km pulling a 14 feet enclosed trailer moving my mom!

Roxanne Lachance

Excellent customer service amazing staff that kept in touch with us throughout the day with any issues they saw.

Cody Sturgess

No pressure sales staff! Everyone is very friendly and respectful. Seaway gm makes it easy to buy and service vehicles! Highly recommend!

Luc Allaire

Thank you for your excellent service.

carly Coligan

Over priced. We were charged $350 to get a new battery put in our car.

Anthony Hawn

I have to admit that I was prepared to do battle with the service dept over any charges that might have occurred while my car was still under warranty but much to my surprise there were none . Thank you Seaway ????

Shawn Gagnon

I originally made phone contact about a vehicle I was interested in. My contact Bruce was very receptive in accommodating with my inquiries. I live at least an hour from seaway gm. He personally took pictures of different vehicles and sent them to my phone. As result I now wanted to do business with him as I felt he had a genuine interest in helping me. In the end it resulted in a sale also providing me an attractive buyout on my trade. Bruce is very knowledgeable in what he does. Simply. Some people get it. And Bruce certainly does

Aiden Woods

Everyone I dealt with at the dealership was super friendly/helpful. My salesman Justin was almost too nice throughout the process buying a vehicle from them, really making the experience a positive one. Would highly recommend going through this dealership if you're looking for a new/used car.

David Gorman

Excellent work. Very pleasant customer service. Highly recommend.

Bernadette McPhail

Your valuable, high labour paying time means absolutely nothing to this place. Making an appointment is the most useless thing, and having to ask for updates after waiting for hours -yes HOURS- is the only way you’ll get a condescending answer. Very, VERY, poor time and service management!! And don’t even bother asking for a shuttle service during lunch hour...or outside Cornwall. Nice to see my hard earned money go towards such an awful garage. I’ll never darken their door again.

FickesLanding

I was taking my Spark in for an oil change. Arrived 3:30 and was done and was driving home by 3:58. Super service. Also I drove in to building out of a rain storm and was able to pick up my car also in the building so I never got wet. If Ontario was run by Seaway GM we would all be better off!

Meaghan Vlacholias

Today I brought my car in for a safety inspection. Corey Wheeler set me up with a beautiful truck while my car was being worked on. Justin Dixon thoroughly explained the process to me and the parts that needed changing. I was recommended here by several people and I'm very happy with the service I received. Thank you Daniel Dicaire for completing all the work in a short period of time. You guys are very accommodating and I appreciate your hard work. Thank you!!

Faith Bissonette

Great bunch to deal with. Great service dept.

Daphne Hughes-Nelson

Not too happy. 1) I bought a car with a warranty yet it seems nothing is covered in that warranty, not even oil changes? 2) I asked for only a couple services as I didn't have money for the few several hundred dollar services they said my new car needed, proceeded to do one anyway. I don't have that kind of money and said I would see if I could in. Now I'm getting texts about even more services when I still owe money, I complained, was told if I had any other questions they'll have Jean contact me (I don't want them contacting me when I don't need it...anxiety), and when I tried to respond again, my number is blocked-_- Edit: lowered to 1 star from 2 because the people I said I didn't want calling me called me and woke me up, to ask about when I was paying because the person I was speaking to then got blocked from mentioned my review. Even though I mentioned I didn't want to be called unless necessary because of anxiety reasons. So thanks!

Helene Parthenais

Friendly and courteous service. Enjoyed dealing with Bruce

Luc Guindon

Torque converter acting up made the drive annoying. Mechanic emptied transmission and converter replaced the fluid and now the annoyance is gone. What a pleasure to drive now. Thanks for the service guys. Luc

Sandra Whitford

Great crew, very friendly and a great help. Highly recommend

Bruce Acker

Friendly,helpful and courteous,also quoted price of job and stuck to it.

robert filiou

It was first class all the way . Thank you Seaway Chevrolet Buick GMC

kory howe

Purchased a new truck from seaway gm Had the best experience from start to finish I Would not hesitate to buy another vehicle from them I would give them more stars A++ 10 out of 10 ????

Doug Flewelling

Slow service and very costly.l thought they would know there gm cars but l was w. rong.they called and explained the work involved.l was told.just cleaning.So now l know what was involved.so ty its a good place.so.l will go back.

Dave Gordanier

In for undercoating on the car. Service was much faster than expected. Friendly and helpful staff with a congenial salesman made for a pleasant experience.

Glen Amelotte

This is the 3rd dealer since i own my truck. This one is a keeper. Excellent service and staff. No stress. Not complicating. Easy to talk to. They take time to answer questions. Great follow up. I will be sticking around.

Rental Apartment

Can't say enough good things about the staff at Seaway. Long story short, I had a deal lined up at a different dealership and they dropped the ball bigtime, wouldn't help me out. I needed a fairly specific truck fast and Bruce & Matt made it happen when the other guys wouldn't. They found me exactly what I needed almost 1,000 km away in Quebec, and had it delivered to Cornwall the next day. Sebastien in finance made the whole money-side-of-things process a breeze. By the time I showed up to pick up my truck, everything was taken care of; all I had to do was sign the usual docs and I was on the road in my new wheels in an hour. Extremely friendly, helpful, and patient. They all took the time to answer my questions promptly. No pushy sales pitches or anything of the sort. I 100% recommend them to anyone who is shopping for a new vehicle. Even though I live over 2hrs away, I would absolutely come back in a heartbeat. I have no doubts that should I have any issues with warranties, repairs etc, they will help me out. Thanks guys!

Dave McMillan

Bruce is the reason I would buy a car at this place...down to earth...and recently parts staff was very helpful when I was repairing my own brakes.

Cory maclean

Recently I purchased a 2017 cruze. Jarrod was amazing with assisting me with finding the perfect vehicle. I would recommend him to anyone I know. Thanks for all the help

David Hill

Car needed exhaust work and front support bar. I am very satisfied with the work and the cost assessed. i was given a ride home and back to the garage. Mechanic even came to my house to assess situation At Seaway was greeted and dealt with very efficiently by all concerned

Steve Walsh

This used to be a great place to get my car serviced but after waiting 3.5 hours for routine service that should have taken 2 hrs maximum (service advisor agreed with me) I have downgraded my assessment. Second time this has happened to me there so I guess that's shame on me.

BG Perkinshire

Great experience with the Service Department, very thorough, eye for detail was expert, highlighted any unnoticeable needs during the front and back wheel alignment. Took precision care in all adjustments necessary! Dedicated skilled mechanics who performed an excellent job to correct the alignment issues. Definitely confident to bring my vehicle here for service! Job well done!

Ronald Holla

We were visiting Seaway Motors for a battery service update recall for our son's Bolt and we were impressed with the courtesy, professionalism, and the coffee and donuts supplied by the Service Staff during a visit which took longer than usual. A special shout out to Corey the Service Manager.

Lyle Humphrys

Super friendly service. Details explained as to what was needed. Made to feel important.

Mary Ellen Dicaire

I would like to thank Janice for her help purchasing my new 2020 Buick Encore GX. She spent the time to show me the features of the car and explain the warranty choise to my liking. The staff and support team at Seaway Chevrolet Cadillac Buick GMC Ltd. were helpful also. I am looking forward to their support and care of my vehicle. In closing, thank you again Janice for your help and caring service. Mary Ellen Dicaire

Ken Stephens

I needed a broken bolt drilled out. I called Seaway GM, and explained it was for my snowblower. They said no problem come on in wd can fix that for you.

winston card

Super fast service and very courteous staff.

Garry Byrne

First time visiting and was greeted by Bruce while we were looking at a 2020 pick up for my wife, went back the next day and purchased two vehicles, I recommend Seaway GMC to anyone anywhere, ask for Bruce, tell him Garry and Sandra sent you.

Gidget McCullough

Fixed one side of sway bar should hav fixed both ends at the same time as I asked now I have to pay more labour and another alignment good work but not happy on additional costs

Jason Lavigne

Very professional and easy to talk to. I would recommend to anyone if they are buying a car to buy from Seaway Chevrolet !!

Joel Herrington

Fast and good service. 20mins for my oil change.

Derek Leishman

Bought a new 2020 Trail Boss pick up truck here Delt with Janice very pleasant to deal with Thank you Seaway GM

Jeff Read

Under the Covid 19 dilemma, I was able to work closely by phone and e-nails with Pierre and the folks at Seaway. A week later a brand new Chevy in my driveway. Very satisfied

Graeme Campbell

Returned to have cam shaft gasket replaced. Excellent quick service.

Ron Baker

Sales went out of their way to ensure that I purchased the vehicle that I wanted. I have been in sales for 40 years and your Cornwall team was top notched. Thanks for the great service. Ronald Baker

audrey helmer

Great job, fast and friendly service..

Ray Laperle

Everyone at Cornwall Seaway Chevrolet Buick GMC deserve a 10 for the service we received last week. Thanks to all.

Jessica Belmore

***Update: Thank you to Corey Wheeler at GM for rectifying the problem! You took my complaint seriously and went above and beyond. I was not expected to get as much compensation as I did! I definitely have changed my mind about going back. *** Normally I have no problem with GM and they always provide me with great service. Unfortunately, this time around it wasn’t so great. I brought my car in because my heat wasn’t working and I knew my car was leaking coolant. I brought my car in on Friday, since I have extended warranty they called People’s Choice. They told me they had to leave a message and would call me Monday to let me know if it was covered. Monday comes around no call. By Tuesday late afternoon I called them, they said they had forgotten about me and apologized. Fine no problem. They said they had to call people’s choice again. She said they would call me back by 5pm. 20 mins to 5, they finally call and say it’s not covered. Okay no problem, I still need it fixed. The estimate that was given to me was 1 and half hours of labour and two hoses had to be replaced at 35.00 for one hose and 50.00 for the other hose. I waited 4 hours for my car to be repaired and returned to pay a $500 bill!! That is not the estimate I had received. I had a charge for a new gasket on there and a connector that I was not told about. Very unhappy. I think from now on I’ll go elsewhere.

steve amell

Fast and courteous service. I thought the in cab air filter was a bit much @$59.95 but overall a good experience

B Mastin

This is the worst dealership that I have ever dealt with - a misogynist dealership! I brought my Malibu there to get a part replaced that my regular mechanic could not fix. I was never told that if a part is ordered, that it cannot be returned nor refunded. Of course, it was the wrong part and I had to pay for a $420 part for no reason at all. Besides the fact that I had to pay for a part that was unnecessary, when I expressed my frustration to the Service Rep, I was not listened to at all. I was only told that they could give me a small discount on the part. That same evening, my husband, not myself, got a phone call from the general manager explaining what is going on. My question here is why the general manager will not take the time to call me directly? We are both on the file, and I have been calling and dealing with the Service Rep that same evening, they surely have a call display or a call dial back, if they had misplaced my phone number. Why did he call my husband to explain behind my back what is going on and trying to smooth my husband over when he knew that it was me that they had been dealing with all along. I was not worth a call!! This is pretty misogynist. Finally, when I went got the car and payed for my overcharged bill, it took them 15 min before finding the bill and get me my key, because they had misplaced it.

Patrick in Ottawa

I drove down from Ottawa to look at a 2019 Exquinox AWD Premier and I was very pleased with the quality of service. I was so please with the service as it was one of many factors that led me to purchase the vehicle. Unlike most Ottawa dealers who evaluate a trade-in starting with a low ball offer and then grinding it out. Seaways offer was very fair and that also counted for a lot. It also seemed every time I turned around, I was hearing about various service offers and extra benefits offered to customers who purchase a new vehicle and some of which were completely free. Seaway has done a lot during the vehicle purchase to earn my loyalty, and I look forward to a beneficial relationship. As for Michael Stiles and crew awesome job. I will definitely be back for service and to purchase my winter tires and rims. Maybe a new vehicle in a few years, although you might have to pry the 2019 Equinox out of my hands.

Brendan Shoniker

Great service. Very impressed!!

Meaghan Forbes

Very welcoming; polite; fast service. Would highly recommend.

Chris Ricard

Bought 4 vehicles from this place. Very happy with the service and sales

Larry Garrow

The salesperson Carol Q. Was excellent in helping us find a vehicle we needed and now are very happy with our choice. Everything went very smoothly working with the other staff as well.

Carol Jock

I have give Carole excellent service and great personality she made the sell enjoyable and easy. Great customer service even Corey in accounting. Kudos! They have my business.

Heather mcDonald

No problems at all. Tires were put on and balanced.

Roger Gravelle

Service was quick. Friendly and informative staff.

kevin henahan

Very happy with the purchase process. Bought from out of town- over the phone. Everything went smoothly. I dealt with Matt Hope primarily, but all involved were very professional. Very happy with my Chev Impala. I would recommend this dealership.

William OBrien

Very professional and courteous. Especially the service rep Jean. He was very knowledgeable, polite and helpful. The manager, Corey was also very helpful. Bill O’Brien

Michel Desjardins

Started with an excellent experience with Cornwall Towing--truck was delivered to Seaway GMC--thought it was the radiator--turns out it was a broken clamp--good diagnostic by the technician--truck runs good--thank you

Mike Campeau

Sad to say, but one star today. $60 charge to let you know that your battery is low ????????