Reviews of Rendez-Vous Nissan (Car Concessionaire)

Louise L.

(Translated) I had great service with Mike Sabourin! (Original) J'ai eu un super service avec Mike Sabourin!

Bob clavel

Great service

Magali Deschenes

Most definitely the best service I ever had from a car dealership! My car broke down while traveling to Montebello and they have gone above and beyond expectations to research the problem and fix the situation. Throughout the repairs I got frequent feedback, they pucked me up at my hotel 25 min. Away and provided a car so i could travel Back to Montreal while continuing to test the car. Wow! I recommend Rendez-vous nissan to everyone who lives in the area. Thanks kindly guys for all your help. Magali

Michael Bilodeau

:( :( :(

Erick Bourgeois

I have now bought 2 cars from them and they have had unbelievable prices and extremely courteous!

Alan O'Connor

Great punctual service . All work was completed on time and we are very pleased

Peter Kane

Excellent service...very fast and corteous...

Denys Pauze

(Translated) Always great service (Original) Toujours un super service

P H

the customer service at Rendez Vous is amazing. They not only take care of your vehicle but also good client facing skills

Robert Bergeron

(Translated) Know very good (Original) Sais très bon

Yves Larocque

Great service whether on my Nissan or my Mini.

Vigelais Sharpei

(Translated) Our 2 vehicles come from Rendez-Vous Nissan, I suggested purchasing the vehicle from the Coop for which I work. (Original) Nos 2 véhicules proviennent de Rendez-Vous Nissan, j'ai suggéré l'achat du véhicule de la Coop pour laquelle je travaille.

Samuelle Bender

(Translated) I have been doing business with Rendez-vous Nissan for 6 years now and I am extremely satisfied with the service and my vehicles! You will not regret your choice! (Original) Je fais affaire avec Rendez-vous Nissan depuis maintenant 6 ans et je suis extrêmement satisfaite du service et mes véhicules! Vous ne regretterez pas votre choix!

Marie-Josee Rondeau

I always have a great service at Rendez-vous Nissan on the date I have chosen. Courteous, smiling. It was never longer than they said and they even lend me a car if I need it. They're great.

H Mawdryk

Spent 1100 and problem not fixed.Truck only worth 2000 does not make a lot of sense.By law dealer must make contact when bill gets to 500.NIssan rendezvous believes leaving messages on a cell that does not take messages is contact or calling and if they do not get a reply that means they have the go ahead to continue repairs.Only message I received I called back but spoke to another person at service but he told me they were not working on it all the time but made no mention of the bill so I assumed it was less than 500 and I believe at the time it was.The next time rendezvous called the bill is 2000 but reduced it to 1100 but problem not repaired.By law a dealership must get approval when the bill exceeds 500 and leaving messages is not approval.Will never buy another Nissan and will tell others to do the same.They can not repair their own vehicles. maybe I will open a garage charge 1000 and not fix anything good business.I Will be taking them to court. Rendezvous Nissan gets -10 go elsewhere to behaviour vehicles.

tim mclean

Worst car buying experience yet. Purchased a used car from the dealership only to have to replace a blown strut 3 weeks later. The car was dirty and not well kept. Ran a carproof on the car 3 weeks later after noticing the body panels didn't line up properly and found it had over $14000 worth or repairs due to 3 seperated accidents. This was never disclosed by the salesman. I've tried to work with the manager to no avail. I would hope that the general public does not get treated in the same manner as i did. Very disappointed with this dealership and the service. I will not be returning for any car purchases. Steer clear.

Jason Jackson

Great dealership. I hear they sponsor a hell of a hockey tournament as well.

C B

Great service, great staff!

shyam kantesariya

Very nice staff and better service at lower cost compare to the other dealerships

Efe Omueti

They never disappoint, awesome customer service and mentanace response. Very proactive.

Simon Fauteux

(Translated) Nissan (Original) Nissan

Max Dondo

A very nice dealership in Hawkesbury Ontario. Went there to buy a car. We think we got a very good deal. The staff is super super nice.

Patrick Turpin

(Translated) Acceptable, nice welcome and courteous salespeople (Original) Acceptable, bel accueil et vendeurs courtois

Paul Baril

Very good service for my Murano since 2015

Bill Clark

Great Dealership! I trust them. Over the past 8yrs I have bought a Maxima and Pathfinder from RendezVous Nissan. We are always happy with their Service Dept. They are helpful and will fix mistakes, mechanics know the vehicles and do good work. The Sales dept are happy to work a reasonable deal. We are confident with RendezVous.????????

Renald Lafond

(Translated) Excellent service. Exactly on time. (Original) Excellent service. Exactement à l'heure prévue.

Fun Time

Simply the best dealer in Hawkesbury

Clarence Breau

Great place to deal with . Only had 1 problem , went for an oil change and had a free voucher and they wouldn't accept it.

ray therrien

Realy good

Greg Ainley

The entire buying experience was exceptional. Super friendly and efficient.

Cute Clay Crafts

Been going to RDVZ Nissan for a few years now without any complaints, that is until recently. I made a service appointment to have my breaks checked and while I was there they informed me that I had both tyrod-ends(sp?) to change on my vehicle. They told me that one of them wasn't in as bad of shape as the other, so I asked them to fix the worst one and that I would come back in the weeks to come to fix the other one. They just so happened to be booked solid though through the month of November so I decided to schedule an appointment at another garage to have the other tyrod-end changed, only for the mechanic to tell me that my tyrod-ends are both in fine shape... Needless to say I will be taking my business elsewhere from now on!

Pamela Lortie

(Translated) No service! Every time you have a date it takes hours to get your car. Sense of organization 0, I am really disappointed. (Original) Aucun service ! À chaque fois tu as un rendez vous ça prends des heures avant de r’avoir ton auto. Sens de l’organisation 0, je suis vraiment déçus.

wang winson

I'm really angry. I have to express my opinion. im from Montreal. two weeks ago I saw a Nissan car here. I am very interested. Two weeks later, they asked me to discuss the price. But now the province is closed. Before I go to the rendezvous Nissan, I confirmed with them whether it was possible to travel from Quebec to Ontario because the bord is close. They clearly said yes,!! Not worry but when I drove across the provincial border, the police stopped me and told me that I could not enter Ontario if u pass u will get a thousand dollars ticket !!!!! Rendez-vous Nissan. U are excellent dealership! Wasting my three hours in my life for nothing. Thank u so much for you Excellent service！！！

Michael Riebertz

Good service, helpful staff. Very good prices.

P Moore

My husband and I dealt with Rendezvous for the first time today and had amazing sales service from Kyle, Chris and Diane. No pressure and everyone we dealt with was extremely professional and personable! Very good experience!

Jean -pierre Lacombe

(Translated) Excellent next car will come from there (Original) Excellent prochaine voiture vas venir de là

Brandon

Shady place. I live a few hours away so I took to asking questions and negotiating via phone/email prior to driving out there. First off, I couldn't really get a clear picture of the history of the used vehicle that I was inquiring about. I spoke to 2 different agents and each said something different - one said it was purchased from another garage and the other that it was purchased at an auction. I also asked about whether the vehicle was safetied and both agents said no, only for 1 of them to turn around in the next email and say it was safetied. When I asked about CarProof they would just tell me it hasn't been in any accidents etc. It was like pulling teeth to get them to actually send me a CarProof. Even now that I have a copy I'm not sure it's even for the same vehicle because of how shady they acted. Second, I wanted to trade in a vehicle as part of the deal so that I'd only pay tax on the difference between the two vehicles. I had already had my car appraised at 3 different dealers and all were within +/- $50 (fifty) of eachother. Rendezvous Nissan appraised it at $4k (four THOUSAND) less. When I told them how much lower their appraisal was than the others, they "called some wholesalers" and found that they could now get me $2k higher, which is still $2k less than the others dealers. Anyway, the used vehicle prices seem quite good here, but you really don't know what you're getting. I don't know about you but I'm not looking for a can of worms when I buy a used car. This place seems far too shady for me to trust and so I will be taking my business elsewhere. Oh, and before I forget they're also quite pushy. Many emails or phone conversations ended with "what can I do to earn your business?" or "when can you come take a test drive?". Nope, nope, NOPE.

C MacLeod

This is our second car from Rendez Vous Nissan. The customer service and over all experience was excellent both times. We will be coming back again and again. Thank you for making our experience buying a car an easy enjoyable process.

Stephane Duval

People at nissan there all super nice and great service everytime.

Denis Vermeirre

Excellent dealership. Friendly, reasonable and efficient. Can't go wrong!

Charles Larocque

I drove to Hawkesbury to see a used SUV they had for sale. The car was in good shape, so we made an offer, but it was quickly refused. At the end, we knew they weren't going to budge from the set price, so we agreed to pay the full amount in cash. The salesman replied that the owner wouldn't like that. So I asked him why and he replied that the owner wants us to finance the vehicle so he can collect interest on the car loan because, we were explained, that's how he makes his money. We insisted in paying cash, so the salesman added 6 months of interest (an additional $756) to the price it was listed for. Then he came back with another deal which was to get a 60 months loan that we could pay back the balance after 6 months. We would save $200 this way, he elaborated. We didn't agree and told him we would think about it... and left totally disgusted. I've never been punished for paying the full price of a car in cash. This is the first time, it's ever happened to me and, believe me, it's the last time. People who do these kinds of deals are greedy and they'll try to screw any customers for extra dollars. I don't think that it's legal to charge extra for people who have the cash to pay in full for anything. I will report this tothe Better Business Bureau. In some provinces, like Alberta, the price of a car is what the customer pays for... and no extra charges can be added, except for taxes. The price must include everything. I really don't recommend this place to anyone. BTW, we found a similar vehicle about 5 km from our place for $4.000 less.

Rod Budd

Really good service department. Did everything as promised, asked before doing any extra work and delivered a super clean car on time. How could you ask for more!

Antonio Salazar

A lot of work to buy new vehicle but it's pleasure working with the salesman kyle

Travis Thompson

Friendly salesman and staff. We were able to test drive the vehicle by ourselves, which was nice to get a good feel - without only driving a pre set route. Price was good and we are excited for our Murano Platinum!

Jim Carruthers

Just leased a 2018 titan this is the 15th nissan very satisfied

Danyka Villeneuve

(Translated) Very good service !! (Original) Très bon service!!

Rune Chap

Purchased a used Dodge Grand Caravan from them and am very happy with it. The sales person was very good and made me feel confortable throughout the process. Good people at that dealership. For the first time (I think) ever, I enjoyed purchasing a car (and I have purchased quite a few in my time). I would certainly do business with them again and, refer friends and family to go check them out.

Alyshia

Horrible experience!!!!!!!!!!!!!! DO NOT BUY YOUR VEHICLE HERE!!!!!!!!!!!!!!!! I bought my 2017 honda civic touring with an extended warranty that the previous owner purchased. 3 MONTHS and 5 DAYS after i purchased it, i had to bring it in to a honda dealership (thinking it would be covered under my warranty) because a light on my dashboard showed up indicating to release my emergency brake and it wasn’t on...? According to honda there was work done somewhere else other than a honda dealership and that person damaged my emergency brake harness when installing it. I then called Rendez Vous Nissan and they informed me that they do a very minimal inspection of the vehicle before selling it, so that wasn’t a part that they even check or look at.... so when they tell you that they do a “thorough inspection” of your car before selling it to you, that’s an outright LIE!!!!!! Honda and another dealership both told me that it should have been part of Rendez Vous Nissan’s inspection of the vehicle and they should have realized and then fixed it before selling it to me because it’s a safety issue... so basically the bill just came out of my pocket and I’m left to feel like i bought a sketchy vehicle from a sketchy dealership.... SOOOOOOOOOO frustrating!!!!! ????

Andrea Hall

Purchased a used vehicle at this location now having my 3rd heat issue within a year of purchase, the sales manager and service department would like me to bring my one year old in this no heat vehicle for an hour drive in the winter time. Needless to say I would NEVER recommend this dealership to anyone and will be taking further action with the Better Business Bureau

Gerry Pilon

During the x-mas new year my nissan juke wiper system broke down rendering the car unusable. The service advisor Barry Martini was very useful in having the vehicle looked at, parts ordered and the providing of a loner vehicle in a very busy time of the year. Barry's professional and helpful ways speak volume for this dealership.

Vincent Angelozzi

Keeping the sales open during this crisis shows what matters to this dealership...$$$$

gerard perron

(Translated) Well received all staff take care of customers (Original) Bien reçu tout le personnel prend soins des clients

Jennifer Jane Young

I loved my experience with Rendez-Vous Nissan in Hawkesbury. Their service was amazing, personalized and caring. Loving my new little Nissan Kicks! :)

Paul Jeffery

Had a mixed experience with this dealership. I narrowed down my search to a few cars and one was here. Did most of my trade in evaluations online using a mix of apps or emailing information however this was the only dealership that would not even offer a rough range remotely. I headed to Hawkesbury from Ottawa and test drove the car which was well priced. Get back and get by far the lowest trade offer on the car (and it has also been seen twice by dealerships in person to avoid any doubt that my car was in bad shape and the online quotes were skewed) - this appears to be a trend here having seen other reviews. Spent a lot of time driving and negotiating and got nowhere, however Mike was a pleasant enough guy. I feel if you were buying outright there are good deals to be had but do your research for trade in value because you could get your pants pulled down on that end of the deal and end up paying a lot more compared to vehicles of the same price. I would go back again to buy outright but not to trade.

Alpesh Patel

Honest and Transparent. Rendez-Vous Nissan does not suggest unnecessary maintenance work to inflate your service invoice, a common problem at the big city dealerships. Out of the way, but Outstanding!

Allessia B.

We love Rendezvous! We are on our second Nissan (due to a car accident). I absolutely love my 2017 Rogue and see myself continuing to drive Rogue's! The first question they asked when I called to say we were in an accident was if we are okay because that's all that really matters. They worked so hard to find the car I wanted within my budget are are always so friendly! I highly recommend the team at Rendezvous Nissan!

brigitte lessard

Great ambiance..

Hyacinthe Larocque

(Translated) Patfinder c good but too low (Original) Patfinder c bon mais trop bas

Philippe Martin

(Translated) Excellent professional service. (Original) Excellent service professionnel.

GeorgeScuba

Always got a courtesy car, they tried hard to solve my engine problem. Staff is courteous and smiling.

Ben Smart Deal for Mobile

(Translated) Very good service (Original) Tres bon service

Michel Bonenfant

Professional

Jp

Our experience with the place was pretty infuriating. I'll try to remain factual here. We went to this dealer because there was a great deal on their website for a car we've been planning on purchasing. We took an appointment two days prior to our visit and when we arrived we were made to wait for 45 minutes. After that wait, the dealer told us that, visibly, that price was a mistake and that he didn't have any margin to negotiate the price. He then asked us if we would be interested in exchanging the car we drove in with and we asked him to check how much he could give us. He gave us a price, which was lower then what we were willing to sell for, telling us that "he was doing us a service and that the dealer didn't make any money on taking in our car", and so we refused the car exchange and asked him the total price for the car. He gave us a total price, informing us that we'd have to pay 280$ for embossing, 30$ for gas and 10$ that goes to consumer protection (which, by the way, is stated on their website as already being calculated in the price). We told him his price was good to us and that if he lowered it a couple hundreds, we'd sign here and there. He came back, said it was fine, we shook on it and came back with a contract...that had our car in exchange (with, I will add, a price higher than the one he offered us to purchase it, I find it very generous that they are willing to actually pay me on top of their already benevolent act of free car exchange [sarcastic opinion intended]). He ended up giving us the "real price" which was, of course, higher and we objected. The surprise charges, the mistake in car exchange and the wait had shortened our fuse by a lot and we ended up mentioning that it simply wasn't right to add the charges we talked about previously to the car and that mentioning over and over again that the pricing was a mistake was not a good excuse and that we could be calling consumer protection for something like that. The dealer went to get his boss, who we could hear from our seats being quite aggressive and saying [I'm translating here to keep everything in English] that we didn't know what we were talking about and that we should be calling consumer protection if we had an issue. He ended up coming to talk to us, with a condescending tone and making no compromise. We left, frustrated. There are a lot of deals out there, no one should have to deal with that kind of service.

Ian Roberts

service at this dealership exceeds all others

denise cayen

(Translated) Very good service and very kind (Original) Très bon service et très gentie

Anne Laflamme

(Translated) Excellent service, very happy to be a new customer. Proud of my choice of dealer (Original) Excellent service, très contente d’être une nouvelle cliente. Fière de mon choix de concessionnaire

Wayne Procter

So so experience

Ginette Clément

(Translated) Good courteous personal service (Original) Bon service personnel courtois

steve doty

outstanding,honest,sales and service

Luc Plouffe

(Translated) Thank you Barry always at the service of the customer. (Original) Merci Barry toujours au service du client.

Richard Desormeaux

(Translated) Very nice staff and attentive to the customer. Thank you! (Original) Personnel tres gentil et à l'écoute du client. Merci!

Tariq Huwaiti

We visited a few different dealerships, but Rendez-Vous Nissan went the extra mile for us, bringing us to them from Ottawa, which was worth the trip! Special thanks to Mike and Wayne for giving personable service. They made sure before the car left their lot that we were totally satisfied, and we are very appreciative. Overall each and every one there did their best to make sure we were satisfied. Wonderful people, highly recommend!

Elizabeth Pavelko

We tried 2 other dealerships but Rendez -Vous Nissan was the best by far. Thank you for your excellent service. I would definitely purchase another vehicle from them again. Special thanks to Pete and Karina.

Danielle Gingras

(Translated) Very good service (Original) Très bon service

jack_bracelin@hotmail.com jack_bracelin@hotmail.co

Excellent service every time I go thanks to the great team at rendezvous Nissan

Martin Goyer

(Translated) Excellent after sales service. (Original) Excellent service après vente.

Manas Ghose

Taylen helped me get the Camry I was looking for. Such an amazing person, helped me all the way with the car videos and pricing. Carly was ready with all the paperwork and was honest in her advice with finance. Such amazing people at the dealership. I am definitely going to refer family and friends.

Tracy Myers

Very helpful staff who went well beyond what what was required of an oil change. They answered all questions that I had. Would highly recommend.

Jacques Turner

(Translated) Great service and respect for the appointment (Original) Super service et respect du rendez-vous

Bruce Bissonnette

(Translated) Very good as a dealer in general !! (Original) Très bien comme dealer en général!!