Reviews of Cornwall Nissan (Car Concessionaire)

Paolo De Marchi

Great dealership

Cody Labelle

Words could not describe how childish the service department is. Went in for a repair with a printout of error codes from my mechanic and they refused to do the work after they take my money because my mechanic cleared the codes even though I have a professional printout from accredited mechanic. Update: my mother brought her car back there and was held hostage buy some guy named Mario he claimed he was doing her "Favours" while charging her. Said to change review or else. Can't wait to meet this clown when I get back from duty!!!

Francis Rounding

Excellent.

Brittany b

The service and the help Cornwall Nissan has provided will always amaze me. the staff go above and beyond and will honestly be the one place i recommend to everyone! i am so happy with my car and the help i got to get it, i can't thank Cornwall Nissan enough for everything! thank you!!

Michel Quenneville

Very good

Ruth Tyo-Larose

Friendly, experienced staff. Picked me up because I was without a vehicle for almost a year, explained everything. Gave me lots of options. Answered all my questions. Very organized staff. Thank you to Chadwick and Sue.

John Koynok

Superb Service

DreamWeaver Art & Finds

My ELDERLY MOM'S car was towed to Cornwall Nissan. The problem was that the car would not shift out of 'park'. And diagnosed with a FAULTY Brake Switch housed under the brake petal. The next day the car was ready for pick up $300.00 + later. We drove to the gas station across the street from Cornwall Nissan and she "AGAIN" was stuck in 'park'. So AGAIN the car was towed this time to a private certified auto repair shop, and ADDITIONAL towing charges (which was more) because it needed 2 dollies instead of one, because BOTH the FRONT and REAR BRAKES CEASED up. The work done at Cornwall Nissan to the Brake Switch was "only" HALF done!!!!! My prayer is that this treatment to your Dear Elderly Loved Ones is FAR better than what happened to my 83 y.o. mother. This Incompetence Shouldn't have happened in the first place, and in 23° weather!!!! This does not even deserve a 1 Star rating. PLEASE BE AWARE!!!!!

Brenda Crack Single and fabulous

Gabby and his family are the nicest people I've ever met.they are more then just nissan.

P De Marchi

Great place to by a car...if you are interested talk to Kim

Jess Garfield

Brought our Maxima in one year to have it serviced for a timing chain, idiot mechanic broke some parts while trying to do so. Car then requires an entire engine change which they dragged us to court over and forced us to pay for their mistake. What a bunch of crooks. Stay as far away from Cornwall Nissan as possible!!!

Daniel F Paulin

A fantastic place to buy a new or used car!

Luciano M

Recently Purchased a Maxima from Cornwall Nissan, Couldn't be happier with the service and the car. Would strongly recommend over any other lot in the area.

Dr.Owais Aziz

I really love the pathfinder and its drive. Specially SL Rock creek is an amazing vehicle to drive. We have decided that we will wait for couple of months to look at 2022 model and will make our mind then. Beside our purchase, I will acknowldege the honesty and customer service of Jeff and Sales Manager (Spensor) Meanwhile, I admire the kindness of Kimberly who talked with our children and showed them different aspects of the cars. It is a lifetime experience for them and they are in love with Nissan Rouge except it has 5 seats.

Christina lang

Excellent service from Chadwick

Nav Nava

Mike in sales is a very amazing guy he tried so much to get us the car we wanted which no other dealer in cornwall would do i wish i knew him before i bought my car either way in 6 years ill deffinetly go see him if he still works there

Rob St. Germain

Personalised Sevice topped by none.

Laura Ladouceur

Love our new car, Skyler was friendly, professional and listened to all our questions. Go buy a car from him ????

Henry Minorgan

I have always been a fan of Nissan cars, but I have never really been fond of the Montreal Dealerships I have dealt with. My last purchase brought this concern right into my headlights. My experience in the Sales Dept of Metro Nnissan left very much to be desired in terms of sales service and customer relations (their service dept however is first rate!). On a recommendation from a friend Stephen Holtzman I contacted Cornwall Nissan. Boy was that an eye opener. They solved my problem in a week with absolutely no complications whatsoever. Their professionalism was apparent right from the get go. Cudos to Steve Eastman and Jill Caron (the only two members of the team I met). I can't thank you enough for how you took care of me at every step of the way. I will recommend your dealership to all who will listen. The short drive to Cornwall is worth every mile traveled!

David Porter

Staff is friendly and during this pandemic go the extra to help you. Truly appreciated.

Tony Ttiger555

Alright place prices alittle high

The DIY Maniac John P

Poor service and was unable to diagnose simple problem. Service guy suggested buying a new car. Luckily Orleans Nissan was able to find the issue within minutes.

Melanie Charbonneau

Great customer service. . Jacques Charron in service is a great asset to this place.

Moe Mohamed

Great friendly and professional staff. They were able to accommodate me last minute and did a great job. Clean waiting area.

Mark Snelgrove

Had the car detailed here. It was great!

Shawn McBain

Courteous Fast Service, Comfortable Waiting area with Snacks and Hot beverages..

Lawrence Patterson

Good service at the right price.

JC Roddy

Fast

Su-Ping Hsu (Sophia H)

New location, bigger and nicer than the old ones!

Jim Jacques

Excellent sales and service

Christian St-Amour

(Translated) Good sales service. Owner attentive to needs. I recommend. (Original) Bon service aux ventes. Propriétaire attentif aux besoins. Je recommande.

Kristopher Chainani

"Service was fantastic, but boring needs a message chair or a pacman machine.

Warren Loehr

Sales staff were very friendly and helpful, and no high pressure tactics. Found an amazing vehicle at a great price….super happy!

Edward Hutcheson

great service

David Launiere

They going but above and beyond can give you the best service ever

Didier Molar

Bought used car that was supposed to be in top shape and found out sunroof had rattles and speaker not working, they offered no assistance. Service was great before sale but after, you're on your own, decide wisely. I wish I could undo

Pieter van der Veen

Great service

Leo Nieves

Words cannot describe the unprofessional behaviour of staff. Kindergarteners are more mature and socially adept.

Nancy Lague

What an amazing dealership to deal with. From the moment we pulled onto the lot until the time we left,everyone was absolutely amazing. Definitely going to be sending lots of people here.

Carol Beckstead

Great service

WashClothDance !

Never getting more business from us. Everytime my wife brings the car in for an oil change filters were changed without her consent and charged, cabin filters and air filters do not need to be changed multiple times per year. Everytime we tried to get the recall work done they have "not had the parts", first letter was 4 and a half years ago. Most recently claimed to have done diagnostics but could not provide the printouts but claimed it was done and requested new parts be purchased. Took the car to another dealer and the diagnostic came back fine requiring no purchased parts. Thoroughly displeased with the service department and how they conduct themselves.

Saurabh Vaidya

Great service. The staff is very cooperative.

Rodney Boisclair

Good people, will help you out in any way. Just purchased my new car there last week. That took me almost 2 years before finally saying yes. So they will honesty help you and spend the time with you for a major decision and a positive experience

Dani

We've been dealing with this establishment circa 2005. Experienced, knowledgeable and personable staff. Honest and no BS or gimmicks. Have purchased 2 used and 1 new vehicles. Service department is A1 and that's why we are loyal customers; bringing in other makes of vehicles for service. Highly recommend you check consult with them for either a purchase or even to service your current vehicle. Thank you for the great service!!

Jeremy Leblanc

Most incompetent dealer I have ever dealt with. Not only are they incompetent they are theif as well. If you go to their garage for repair be careful as they will suggest to change a bunch of thing that don’t need to be changed. Hence if you do not know mechanic or are to busy to look don’t go their as they will take advantage of you. Furthermore, they can’t even diagnose simple problems.

SE RG

Small size dealer. Show room is very small and overloaded with desks and furniture. Looks more like furniture store.

Jim Cooper

Excellent honest dealership

Anna White

Very good service but

Gerry Roy

Nice new place. Matt provided speedy, polite service.

Richard Gordon

First class service . They gave me immediate attention without an appointment.

Nicole Besner

I always get unbeatable service here. Staff are knowledgeable and friendly.

Zoya Umarr

I agree to the last post, I also had an encounter with Mike Benoit and it was terrible.

Sandra Keeler

Not good at giving right part

Jennifer Bird

We have bought 2 vehicles from Cornwall Nissan, nothing but great experiences!! Great staff, and amazing service!

J Doe

Worst Service out of any dealership I have ever been to.

richard paul

Very pleasant visit my honey bought a new micra

CBTalon97

Great service from great folks. The service guys and gals are great and not always trying to over sell you ok services you don't need.

Carol Milojkovich

They remember who I am and what I bought. Always greeted with smiles. I get helpful advice and great service.

Lynn Orzel

I went here for regular maintenance and also asked that a squeal be investigated. Was told a belt needed replacing, was charged for it, and drove away with squeal still present. Another dealer fixed problem and informed me I shouldn't have been charged as still under warranty. Cornwall Nissan refused to refund me.

Karen Stevenson

Oil change. Excellent service as always

Gisele Sloan

Excellent service

Jeff Harper

Great place to get a car

mark leger

Large selection

Shawn Palin

Great customer service... good prices.. worth the drive from Montreal

Varun Dahiya

Pathfinder car needs a update

shoaib khaliq

Mike Benoit!!! worst sales person I have ever encountered in my life, arrogant and no customer service at all.. may god bless the dealership

Rami Elsayed

Excellent sales and service, well worth the drive from Ottawa. We bought a used car from Nissan Cornwall, a small issue turned up, and it was repaired with one service visit with no questions asked. If you dislike conventional dealerships, this place and its staff are breath of fresh air. No haggling and no non sense experience. Highly recommend.

Sean

Bought two vehicles from Cornwall Nissan over the years. Upon my third purchase/lease, I was pricing and noticed that they were more than $2000 than an Ottawa store. I did what any consumer would do and purchased in Ottawa. Now the lease is up and for me to complete buyout for the lease in Cornwall, they want to charge a $599 admin fee. That is not happening. I was hoping they would redeem themselves. Never again!

ZippoFluid

Amazing customer service. No rushing feeling and no hidden agendas you get with smaller dealerships. Highly reccomended

Lorraine Perron

Is nice place service is good

Mark Ryan

Christie Villa was my sales consultant. She was very friendly and helpful, she worked hard to make our deal happen, this was our best car experience, we will be back, thank you.

Glenn Nixon

Very personable staff we took three car for a test drive salesperson explained each vehicle , salesperson to finance to service fast efficient service

Polypocts

Friendly service staff

Mike smith

2015 Nissan mica for $9.995 + tax. This is sure misleading i went there and there was no such thing. Both were $16,000.00 and $18,000.00. What they wont do to try to con you there. This remins me of Honoust Eddie. But then again this is Cornwall dont expect more.

Frank McDonald

Lots of cars

Mobile Strike

I hear the sales department is amazing. But once you bought a car from them and try to get maintenance or warranty work, you will get the worlds worst attitude, looks and lies. I asked them to do a simple repair and the miserable repair tech acted like I was wasting his time. Then when I tried to get a warranty repair he immediately says "no sorry we only accept people choice warranty". Had to wait for him to stop flailing his arms to tell him that's what I have..... So buyers beware.

Pitou

I arrived at about 9:35am for a 10am service appointment, check in was slow taking about 15 min. I didn’t get my car back until almost 2pm. In the over 4 hours that I was there no one had the curtesy to Let me know what was going on, not one update, how are you doing, would you like something, a ride to town for lunch, nothing. Over 4 hours in the same chair and no one noticed or cared. What does that say about Cornwall Nissan. Look at the note on the invoice they’re not interested in the truth at all, or your Satisfaction they just want good reviews no matter what.

Sharon Hall

Great friendly staff. Prompt service

anton van heusden

Excellent customer service, great prices. I have been bering my 2009 versa in for about two years. Consistently good work, good mechanics. Jacques is awesome at the Service Desk! Highly recommended.

Michelle Gregoire

Second time buying from this dealership and both times have been a very positive experience. Chadwick and Spencer were amazing. They are friendly, professional and good people. Sue took care of all of the paperwork and Sylvie kept everyone smiling in the showroom. I highly recommend this dealership.

christos mantis

Excellent service

Sylvain Mainville

Been a customer of Cornwall Nissan since 2004, the family has purchased a total of 11 cars there, they are simply the best. Great service, great product.

Linda Hay (Grammy)

Enjoyed my experience with staff and especially Kim who is very helpful, cherry and knowledgable about cars

Chris Dupuis

Vehicle was in accident was not repaired chips of paint missing grease on headliner fish eyes all over in paint refused to pay lease till they repaired it properly so they repossessed vehicle worst service ever

Serge Ferland

Always excellent as usual.