Here you will be able to see the feddbacks of people like you who used the products of Ugly Trucks Unlimited Sales (Car Concessionaire) near to the territory of Chilliwack (Canada).
Right now this firm gets a rating of 4.3 stars over 5 and this score was based on 60 reviews.
You must have seen that it reaches an feddbacks average is really good, and it's based on a large number of feddbacks, so we may think that the valuation is very faithful. If there are many people who bothered to value when they've done well, is that it works.
You know that we don't usually stop to write feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Car Concessionaire corresponds to the category of Used truck dealer.
So beyond happy with my recent purchase of our Ford Flex. They were so patient with us. Allowed us to take our time with no pressure to purchase which was HUGE for us. We made an appointment to go in an buy it and it took only 20 minutes total. So quick and friendly. Even had a bunch of toys and colouring books inside for our kids to play with. I would highly recommend them!
Great guy and was able to get a great van at a reasonable price... I'm so happy
Excellent customer service, very happy with my new to me f150 I bought and John came in on Sunday Oct 20 to make the deal as it was the only time I could come over to see the truck. If you want to deal Old School with an honest dealership then this is the place to go! Thanks again John for your service and good sense of humour!
After a week of weighing pros and cons of a diesel trk..we purchased it to pull our 5th wheel..but was told after purchase that it was jacked up too high..called Mike to see if we could trade it back to our old trk or something else..he said he can work with us..but john said we were stupid and did not think of our purchase..we did..a whole week..and john said no to change..so run don't walk ...DO NOT BUY FROM THIS COMPANY..ripe offs
Helpful but a little pushy
Great service! Staff were patient with me and did everything they could to accommodate me.
They take care of their customers and are very friendly
Great place to buy a nice car or truck. Super friendly and helpful staff.
Awesome. Hard to believe i actually met an honest guy way to go Mike
Honest and reliable company! Great trucks and the best pricing. I bought my commercial truck years ago and couldn't be more happy with the deal!
I had a great experience purchasing my truck from Ugly Trucks! The staff were very helpful and made the frustrating task of purchasing a new vehicle extremely painless. My wife and I were very impressed and love our new ride. Thanks again guys!
Overall positive experience with John and the Ugly Trucks Team. I bought my first car with them. They were transparent and helpful throughout the whole process. Got a great local car for a great price.
Looking for an older truck in good condition. Ugly Trucks had a wide selection. Test drove 2, still looking, but will keep checking with Ugly. Felt sales were low pressure and reasonable to deal with.
Great company. Glad to have a vehicle from Chilliwack get driven all the way up Dawson. Great customer service as well and follow up calls. Highly recommended!
I had the best experience of my life with these guys John and Mike they stayed with me till the end. They got me up and running, found me a good car and they transferred my insurance the next day! Super Service! Definitely recommend!
Girlfriend bought a vehicle and engine was gone after only 4000 k. After contacting them they Accused us of not looking after issues properly. We had the water pump replaced immediately and thermostat, and were needing to replace manifold and head gaskets. Engine went 2 days after pump and thermostat were replaced. Did everything possible as soon as pump failed. Yet owner's implied we did everything wrong with not even asking what had happened. Told us we were sol. Never buy or recommend this dealership in any way and will go on every social platform to discourage others from ever purchasing a vehicle from them. As to your response, this was after we called. He accused us of not taking care of our vehicle and pretty much said he would do nothing. Went to another used dealer (Westarmotors) and purchased another vehicle. Service there far beyond what Ugly Trucks could ever do. Out over $4000 because of Ugly Trucks.
We bought our new truck through John at Ugly Trucks and are extremely pleased! Such great, honest prices that my dad decided to upgrade and buy a truck as well!! Two sales in one! Happy to support this family business.
We went into Ugly Trucks today and we came away 2 very happy people. John & Mike are upfront and honest - and we got a great vehicle in the mix. I would send anyone to these guys.
Good guys, good trucks. Thanks for the help Mike!
Honestly the best experience I have ever had buying a vehicle. There was absolutely no pressure to buy or dumb sales pitch you had to sit through. All the staff were super helpful and very honest about my vehicle and tried everything they could to make sure it went smoothly without any surprises. I can't wait until I start looking for my next vehicle here!
Bought a wee truck for going fishing at the weekends and a bit of camping over the summer back in June. $6k for a 20 year old truck which has caused me nothing but problems due to the list of fixes their mechanic missed. Missed broken tie rods (they get 2 stars because they fixed that and gave me a courtesy car but refused to touch anything else after that), rotten ball joints, hyper extended shocks, cracked and rusted rear brake drums, broken distributor assembly. I'm now $3.5k down and the truck has been in the garage at least twice a month every month and I've had to have it towed twice and that's just getting the engine to run. I've still got another $2k to spend on replacing all the shocks and leafs. If you're going to buy from these guys take the vehicle for an inspection somewhere else first. John and Mike are good guys but they're let down by their mechanic.
I just bought my 3rd vehicle from these guys. Always a great experience. Had an issue with one truck but they helped me get it fixed no problem. Honest people are hard to find when buying a truck. Glad I came back!
Make sure you stop in that maybe something for you there
The guys there are amazing id never go any were else
I recently bought a car from Ugly Trucks and they made the whole transaction easy. John went above and beyond to make sure the car didn't have any issues before completing the sale. I definitely recommend going here for a used vehicle!
The staff was super friendly. We had a great experience buying our vehicle from them. An overall painless process.
Good trucks, great people to deal with.
Just got my 2013 caravan from these guys! Great vehicle with fantastic service. Everyone there treats you like family. They worked hard to find exactly what I needed, thank you Ugly Trucks and thank you Mike De Ruyter. I will recommend everyone I know looking for a vehicle your way.
We bought my wife a Santa Fe from these guys and love it. So when I needed a truck we went back and bought a nice 2010 GMC from them. Both vehicles are good and have treated us well. Honestly represented by both John and Mike.
I'm an old school guy that treats others like the way I like to be treated and the respect and honesty that I felt was unlike most place but following the good recommendation of my friends as make sure I went here and meet John and his doughter swayed me in happily to deal with them my circumstances are unique and at first I was a little reluctant to explain but John assured me we can work thing I am looking forward to Tuesday and I know all will go well thanks again team you have made a long term costumer see you soon
Honest place. Had a good experience buying there
Bought my 2007 Chevrolet Silverado 1500 from John a few months ago. I had stopped in there after work one day as I saw this truck parked on the lot. Nice guys in there. They told me the history, let me take the truck for a good test drive and got me the financing I needed. Easy process and honest people.
I was referred to John and Mike from my mechanic here in town and I am so thankful I listened! I called in and talked to Mike (who also goes by Mikey, meet him and you'll understand why that's so funny) and he was so helpful over the phone. I got a ride from a friend over there and took a look on their lot to see what they had. I found about 8 that I liked! Mike really helped me narrow my search down to the best one for me and he was right! Being a single mom to 3 young boys and having a car sales lot be open, honest and friendly from beginning to end is something so rare! The whole team here is really amazing. They got an ICBC agent to come over and John even went to get my plates off my old junker for me while we waited. We love our new Van and we will certainly be back for our next one! I've told everyone I know to go and see John, Mikey and Joni over there! Thanks guys! See you soon for some coffee again!
Great service and no pressure sales! John stayed open after hours so that our family could take our truck home. We are super happy with the dealership and we will definetly be returning customers!
Great experience buying here. Honest staff, would definitely come back again.
I have bought 4 used vehicles here and they have all been great. The priced are fair, and every vehicle sold here has been repaired to the best possible condition. If it cannot be repaired to their standards they auction it off. I would highly recommend going her, especially if you are in need of reasonably priced reliable work trucks, as I am.
Very disappointed with the vehicle we purchased from here. We asked very specific questions regarding any work that would need to be done on the truck right away, and we were reassured that everything was really well maintained and the truck would be fine for a while. The truck was out of our price range and was bigger than we wanted but we went with what the expert said and took it home. We now have a $2000 bill from our (very reasonably priced) mechanic, because, among other things, the truck needs new ball joints and new brakes. Keep in mind that this mechanic did a repair on our old vehicle for one eighth of the price quoted by the dealership.... Anyways. If we had known we would have to pay two thousand more dollars in repairs we would have gotten something in that price range that would have been newer and hopefully in better shape. I've also spent a couple of hundred dollars trying to get the interior in shape, but can't get the smell of smoke out no matter how hard I try. I'm just not a fan of being outright lied to for a sale. I've read the responses from the company that have been posted under other negative reviews and I will say this- this review is completely true. Our mechanic does not inflate prices. And there's nothing that can be done to fix it since we are moving away in two weeks. I'm very saddened and disappointed but I guess that's what is expected from buying a used car.
The vehicle are very old for the price they are asking
Traded in my old truck I bought from John 8 years ago to them and bought a newer one! It was a great experience from start to finish with John and Mike. Even John;s daughter Joni was there still! I wish there were more family run business in town. Thanks for the truck again John! See you again in another 8 years!
Very patient and fare in there dealings. We bought a car for my wife from them and have been loving it since! A few minor unforeseen things have happened with the car but otherwise it was a great experience! They even bought my work van from me at a great price and made the process extremely fast and painless. Thanks again mike and John!
Friendly. Helpful. Great place to buy a vehicle. If they don't have what you want they will find it for you. John is a great guy.
Easily the best experience I have had buying or dealing with any dealership!
John and his crew at Ugly Trucks care and will take good care of you!
Such a great experience. John and Mike did not make me feel any pressure to buy from them. A great experience from start to finish. Thanks guys!
Got my car on the weekend great service and great guys