Reviews of Murray Mazda Chilliwack (Car Concessionaire)

Bonnie Cunningham

Protocols in place. Service department excellent.

Emma Lancaster

Really helpful, great pricing, painless purchase!

Pedro Miranda

Expert staff and prompt and courteous sevice.

Nathan Alexander

Far from pushy, very genuine, and kind.

427supersnake

I found the Staff @ Murray Mazda to be polite, efficient and very accommodating when It comes to regular Car and Winter Tire Service!

Ezra Mara

Great service. They're friendly and efficient.

Arthur Rwambiwa

I came in looking for a great deal on a car and thats exactly what I got. Curtis Kmyta (sales rep) was very knowledgable and helped me through the process, answering any questions I had and provided me with exceptional service! the whole team at Murray Madza was amazing and welcoming. I never once felt pressured and they made my whole experience buying my first car very smooth and painless! I'll definitely recommend Murray Mazda to anyone looking for a new car!

Tegan Bucholtz

I had a great experience at Murray Mazda! The staff was welcoming and Karina my sales associate was wonderful to work with! Even though they did not have what I was looking for the day I was there Karina continued to look for me and kept me in mind as new stock came in. I would happily recommend Murray Mazda to anyone looking to buy a vehicle!

Keery Kamstra

Wonderful service, as always. However, I was especially impressed with their COVID procedures today when I had my vehicle serviced. I no longer drive my Mazda, but I take my new vehicle here for servicing. I highly recommend them!

Kyle Weston

Very helpful and friendly staff. I found them to be very reasonable and great to work with in accommodating my needs as I was coming out of town to purchase a vehicle. Highly recommend.

Roelien Nolte

We had an excellent experience purchasing our car from this dealership. Jeremy and Jesse went above and beyond to provide exceptional customer service. We highly recommend them and we will us them for future car purchases.

Cait Johnson

Great experience. I am a first time car buyer, shopped around at many dealerships and was instantly tried to be pushed into a sale and felt very uncomfortable, Mazda was the complete opposite, was super relaxed, I didn’t feel any pressure, my salesman Trevor took good care of me and made it a painless purchase even with some bumps in the road. I love my Mazda and would without a doubt recommend buying a Mazda through Trevor! The rest of the staff are very friendly too and the service team with José made me well informed about my services and all I need to know, as well when they installed my car starter and other accessories did so in a timely manner and using covid precautions took me home and picked me up.

peter arcand

Good customer service

Meena Bolla

My husband and I had a great experience at this dealership. Jackson and the rest of the staff were very helpful in guiding us as we made our big purchase. Additionally, the manager Bruce was quick to respond to our concerns, leaving us walking away as happy customers. We would definitely recommend this dealership and see ourselves coming back here in the future.

Gisela Leda Barbosa

Their service is always amazing.

Kelly Criss

Pros friendly and a pleasure to do business with

David Greenhalgh

Helpful courteous staff.

Shirley Fleet

I recently replaced my 2001 !!! SUV, and decided to start my search at Murray Mazda. Jackson and I discussed my needs and then I test drove a couple of new and used vehicles before making my choice of a 2021 CX-30. Throughout the process, I found Jackson to be friendly, professional and helpful. He not only has good knowledge of the vehicles and their features, he was concerned about helping me find the right vehicle for me, with no pressure to purchase from him. In fact, knowing I was curious about Honda's cars, Jackson walked me over there, discussing used vehicles on their lot, and then introduced me to a salesman to look at their new vehicles, after which I returned to Jackson with my decision. As a senior, doing this entirely on my own, and given all the new technology, I felt very comfortable working with Jackson, and highly recommend him. I also found Dylan and others I dealt with to be professional, helpful and friendly. I noticed that any time I entered the premises, everyone I encountered had a friendly smile and greeting, even though they knew I was Jackson's client. Altogether a great experience, and now that I'm more comfortable with all the "bells and whistles" I am very happy with my CX-30 and enjoy driving it.

Ivana Kazimirova

I had really good experience with Mazda in Chilliwack, friendly and professional staff there, one thing I dont like it is the pricing for service.

Tracy Stewart

I took my wife's vehicle in for a service on Saturday and I was really impressed by all the staff, Very professional and I would highly recommend these folks.

Zecr Samanadro

Friendly staff with a bonus of a cute dog there

Gord B

I HATE CAR SHOPPING! Jeremy, Jesse, and Reene, Very knowledgeable.Incredible service and pretty good deals! With the internet at your fingers, they have their vehicles competivly priced.

V C

The service we received recently was outstanding! We found the car we had been looking for and agreed on a price without a lot of haggling and pressure. The radio needed to be fixed and even though Murray Mazda wasn't able to fix it they sent it to a mini dealership for us and took care of setting up the appointments and loaner car. They have made the pressure of buying a vehicle way less stressful and I'm so happy with my purchase! Thank all of you at Murray Mazda for your courteous service! P.S. They also bought lunch because it was such a busy, long day! Dave and Ginny Coomer

Mike F

Hard to play let's make a deal at this location. We ended up buying our Mazda CX-30 at the Chilliwack store.

kris krunick

Great service! Recommend to any one looking at a Mazda!!!

Hayden Simon

If you’re going to Mazda Murray Curtis is the man you are looking for. Knows his stuff inside and out and made it a quick easy process!

Tom Madden

Newly installed wipers. Thank you.

L. G.

Friendly environment, fair pricing and great looking vehicles.

Benjamin Bloch

Great experience at Murray Mazda. The whole team was friendly and encouraging and the sales manager Jeremy was available to help with everything at every step in the process. Highly recommended!

Rob Clesson

I had Leon as my salesmen and he was great, very professional and knowledgeable about the vehicle I was interested in, the finance lady Marilou was awesome, she was very polite and the loan process was very quick. I will definitely buy my next vehicle from Murray Mazda, was a very good no pressure experience. I love my 2018 Mazda 3 Sport GS, it gets great fuel mileage and if very comfortable to ride in.

Raymonde Tickner

Excellent service, knowledgeable personnel, surprisingly affordable deal. Thank you!!

Mindful Living

Great cars, good and friendly service, pushy salespeople (as expected)

Paul A

Quick and friendly service...sales

Tristan Peterson

Curtis, Jeremy, you have treated me the way I strive to treat my customers. The service was beyond 5 stars. You have attended to my every need and request, were always available, and my new to me MX-5 was as described - in perfect condition.

Randy Epp

They got my appointment time wrong, then didn't even detail my car after the service appointment like they said they would. No follow-up call when it was done, and nobody in service answered calls the three times I tried when I was attempting to confirm it was done before I drove out. Not interested in going back.

Ken Belanger

I’ve always been treated with courtesy and respect. I am very glad I chose Murray Mazda for our new car purchase. We love the car and love the people that work there. Thank you and keep it up !

Elias Cuervo

I needed to replace a lost key for our Mazda 5. Found out to my astonishment that the cost for a key at the dealership, is between $200 and $500. That in itself at best, is insulting. After finding a cheaper version online, I was forced to go to Murray Mazda to have it programed. I was quoted $65.00 to do so which is also insulting. It took them a few minutes to plug it in to download some software and 15 minutes later, I reluctantly and angrily paid the bill for $81.00 How do they justify charging that much for a service that took them 15 minutes to perform? Roughly $325 Canadian dollars per hour. Beyond insulting actually.

Meaghan & Craig Holmes

Quality personable service! They let you know what needs to be done, and what can wait. No hard sells - they leave it up to you if you want to get the ‘extras’. A little pricy for service though

Marieflor Jackson

I was taken cared of from the moment I got into the dealership. I felt I was given the time to make an I formed decision. John Nagayo was great and went above and beyond with his services. I am extremely happy with my recent purchase and I recommend Murray Mazda for your next purchase

Jeremiah Neilson

Where we got our car, but there car service is not the best I didn't my full value

Cheryl Milani

I dealt with Jeremy and was very pleased with his service. I bought a CX5 and couldn't be happier. After the test drive I met with the sales manager right away and he worked with us to come up with a fair deal we are very happy with. I feel I can trust this dealership.

Jim Beach

First time there since moving to Chilliwack. Seems friendly enough.

Rowena Eichhorn

I brought my car in for servicing this past week. There was an error made on the proper tire sizing for my car. I called and left a message for Jose. He called me back and we discussed and I brought my car back in to get the proper size tires put on my car. I am very pleased with the level of professionalism i received from Lucian and Jose. I felt that they were willing to do whatever it takes to make me a happy customer. Jose even offered to do dishes at my house! LOL. I would recommend Murray Mazda to anyone needing service to their vehicle. The customer service is over and above what I expected. I am a very happy customer. Thanks Guys! :)

Anthony Ho

It was a smooth and pleasant experience purchasing a new CX5. Thanks. God bless.

Shawn Abbott

Kaylee Is great!

Jesse Bochek

Bought in 2018, wasn't told about $12k worth of damage on vehicle until I arrived at the dealership from out of town. Found out upon further review of my contract that I was charged $2000 more for a vehicle than advertised in exchange for a "good trade in value" and paid $2500 for a warranty that only lasted 2 years rather than the 5 that was agreed upon.

Charlene B

I was more than impressed by the level of service from Jose! Dealing with an extended warranty issue, purchased originally from another dealer, was very difficult, yet Jose advocated for me and got my car fixed at no additional cost to myself. He kept me updated, went above and beyond and even got me in a courtesy car for my preplanned road trip, when there was a back order on parts. I couldn’t be more pleased with his service.

Delverofsouls

My experience at Murry Mazda was great i had the pleasure of having John N as my Sales Rep. He knew the details of the vehicle I was looking at and was very helpful. He listened to what my concerns where and was just all around great.

Kris Pollard

Great service, thanks Jose.

Jolene Carne

Fantastic experience here with Curtis. Super professional as well as low pressure sales. At every point during this sales experience did I feel wonderful about buying here. Super helpful staff as well as kindness all around, especially during a pandemic, super grateful for my salesman Curtis and all supporting staff. Thank you Murray Mazda, when I am ready for a new car I will be returning

Stuart Woolley

Fantastic service, worked out an amazing finance package and had brilliant aftercare.

Glenn Bautista

I had very good experience with Wolfe Chilliwack Mazda. I bought my 2014 MAzda3 with them. They have exceeded my expectations. I thought I was going to lose money over a trade-in because I just bought an older car from another dealer a couple of weeks ago but I changed my mind. Jeremy, one of their sales rep encouraged me to just try and bring the car for appraisal because a deal may be possible. True enough, I did not lose money over the fade in. In fact, I got a slightly better price from the one quoted to me by another Mazda dealer. I recommend this dealership if you want options. Randy, their Sales GM is also very nice and he deals with you. Also props to Mike of their business office, who explains everything to you clearly and he is also open to negotiation. I save a few more dollars by dealing with him.

Ram Rosa

They really know how to take care of their customers.

Justin Messenger

I was told the actuator was broken and they needed my door opened to get to it, so they would have to cut my door off in order to fix it. They said there are no doors in North America and it would take 2 months to get a door from Japan and would cost $1000. I phoned Fountain Tire and told them what Mazda said and Fountain Tire said that sounds ridiculous and to bring my car there. Fountain Tire got the door opened without cutting it off, the actuator wasn't broken and the door was in perfect condition 24 hours later. Cost was $600. Also when I bought my car 9 months ago, I brought it into Mazda for an oil change. They said I should rotate my tires. Put the better tires on the front and balder ones on the back and cost around $25 which was fine. I went back for another oil change and they wanted to rotate my tires and would cost $25 again. I told Fountain Tire this and Fountain Tire said they have the wheels off to check the brakes during oil change anyway and shouldn't be charging you for that. Overall won't be going back to Mazda.

Tamara Myers

I had a great experience with everyone here. They helped me get into a car after a few bumps in the road (fresh credit). Love the car. Thanks Jason, Renee and Jesse for all the help.

Darwin Billey

Had a great experience purchasing a second hand vehicle from Murray Mazda! Sales was very informative and great to deal with! All others we talked to also were not pushy and sincere.

hanne moslev

Fantastic customer service by Curtis! He made the whole car buying experience easy and I would definitely recommend him! Renee was professional and patient. Thank you Chilliwack Mazda for a great experience!!

Ashlee

I recently got my car serviced at Murray Mazda! It was a pleasure dealing with Jose. He was able to fit me in for my service quickly with my limited availability, he was knowledgable and personable! I will deffentlty be coming back here for my future car needs and would recommend to other Mazda drivers!

Shawn Anderson-Cole

We weren't planning on getting a new car, but when we were in an accident that ended up in our car becoming a write-off we were suddenly in the market. We're actually from Abbotsford but chose to purchase our new vehicle from Wolfe's Chilliwack Mazda because of their superior service. After visiting a lot of dealerships, Shannon was the first salesperson to feel genuine. Once we decided on the car we were waiting for some money from ICBC, Randy the Sales Manager, lent us a car from the dealership at no expense. They went above and beyond. Would highly recommend!

Dylan

Jesse Pearson is fantastic. If you are looking for a knowledgeable, experienced and pressure-free sales experience, I strongly recommend seeing Jesse at Murray Mazda. He will go the extra mile, while providing top notch customer service to help you choose your new vehicle!

Dennis deWilde

The experience was great! Nice staff, relaxed atmosphere, and best of all no pushy sales or upsell attempts. Very helpful and will buy again here in the future. Thanks

Betty Hunt

Friendly service, no problem having a courtesy car available which was appreciated as I was not from town so could continue with other errands while my car was attended to..work done looked great....

Drew McIvor

Dustin and Curtis helped me get the best deal on a vehicle. I very much appreciate the service and no pressure approach. I cant thank you two enough!

Nicole Ogilvy

I have never had an issue with Mazda. I love my car, and I love the team when it’s time to get my service!

Nathan Lockie

Didn't buy my car at this dealership but had some trouble with my Mazda. Took it here and they helped me out. Staff was very friendly and amazing

Alan Bentley

Very good experience. First time there for service..will be back..

Bradley Hartling

Not great customer service buying my moms car

Carmela Saunders

4 years with my Mazda 3 and still loving it. Would definitely buy another.

Bruce D'Mello

Fantastic experience buying my Mazda cx5 here . The staff at Murray Mazda were awesome. Thank you Curtis for your professionalism and honesty. Absolutely love my beautiful red Mazda .( Moved from a 2007 Mazda 3) .

Harp Aujla

They sold a vehicle on me coming from Vancouver

Bonnie Polman

I recently had my car serviced. Jose and his services department went above and beyond!! Job well done!! I look forward to my next service.

Jennifer Grant

Jose and the rest of the service staff at Murray Mazda are amazing. I have been to other Mazda dealerships for servicing in the past but nothing beats the care and pride they take in servicing your vehicle right the first time. Thanks for making me a loyal customer.

Paul Narsaiya

Excellent dealership

PamandTony Jeffery

Our experience at Murray Mazda while purchasing a new CX3 was excellent. We were made very welcome and after a impressive test drive, all our queries about part exchange, finance, technical details and hand over were answered very satisfactorily. The sales staff, in particular Jackson Boyle, were very accommodating, friendly and knowledgeable, and we were happy to complete the transaction. We would happily recommend Murray to anyone wishing to acquire a Mazda.

Kayli Flanders

Curtis was amazing. He patiently answered my flurry of questions outside of working hours. He even arranged a car pick-up from Vancouver so I could drive my vehicle home.

Marcom Signs & Printing

I have been looking at upgrading our car and have been treated great by Murray Mazda. The new management are very impressive. Not sure whether to go Mazda or Honda.

Bob Allen

A great place to do business! A very friendly staff.

Sabrina Khan

Highly recommend purchasing a vehicle from here.The staff are professional and honest which I found to be lacking at some other dealerships I went to. Dustin, Renee, and Curtis were very kind and accommodating throughout the whole process. I walked out happy with the car I wanted.

Shawn Eccleston

Jeremy and crew were great help me with speed and courtesy. Would recommend Murray Mazda to my friend

Camilla Cowton

Great service. Our sales person went above and beyond to help us. Great team over all.

Katelynn Shannon

Curtis, Dustin and Renee made my car buying experience easy and stress free! All three were very quick to accommodate my schedule, budget and needs. Overall my experience was awesome and I would highly recommend stopping by at Murray Mazda, Chilliwack!

Lorea Lyonns

You will receive top notch service for auto repair and new car sales and they have a very nice selection of used vehicles.

diane hirst

My experience was great. Leon my salesman was always ready to answer questions and was very patient with the hassle of Icbc. I love my cx-30 . Getting to know all the wonderful electronics and enjoying the sound system

Megan Brodie

Ask for Curtis Kmyta when you stop by! Great experience with him :)

Christian Mitchell

Wow! Curtis was a pleasure to deal with. He is very knowledgeable and professional. He will make sure you get the car that is right for you! Will definitely be dealing with Curtis again!

graham petek

Fantastic customer service. Tyler and Lindsay went above and beyond to make sure I was happy with my experience. Totally recommend heading to Murray Mazda for your next car!

Melissa Lloynd

I had my car serviced there today . I was not really happy with a few things. First , the price of a basic oil change went up a fair bit since the last time I had one ( approx 4 months ago ) no one mentioned this to me before hand . So instead of a getting a bill that I was expecting , around 120. My bill was $188 for oil change and tire rotation. Just disappointed. I think I will stick to Wolfe Langley Mazda. They have never let me down.

brenda vandereerden

After being incredibly loyal to Hyundai for the last 20 years I am very happy to say we have parted ways. I received horrible service from Hyundai and decided that was it. I had since visited Toyota Honda and Mazda. Mazda hands down exceeded service expectations. Jesse in sales was incredibly knowledgeable, not pushy just a real person. The sales manager did not hide behind the scene. He was also very personable and professional. When I got to finance to discuss options that sealed the deal for me. She also was extremely knowledgeable and knew what she was doing I didnt have to second guess a thing. I am proud to write a very positive review. Thank you for a very stress free experience

Paul

Great service

Kendra Lonon

Jose and the service department have done another amazing job. I have nothing but good things to say they got what seemed to be an impossible job done and had me smiling. The customer service there is amazing and would recommend it to anyone I will be going back for all my services thank you again to Jose and the service department.

Kathy McGrath

Very pleasant staff who go out of the way to correct any problem - and to work around your schedule! Very happy with the results!

Lorraine Mark

Awesome service

john teague

Horrible service, crappy experience, customer service is non existent. Service center is brutal.

Adrien Bartel

Jose was awesome to deal with! Got us ready for a BIG road trip and we went with confidence...and got home without incident! ????????

G M

I know José the service manager at Murray Chilliwack for years, since he was at Mazda Pitt Meadows where during his time he performed an excellent service no only to me but to my other family members that own Mazda vehicles. Jose is a very dedicated person that shows interest in his customers, his dedication and care is reflected also in his service department team and always going the extra mile to accomplish customer 100% satisfaction even in a fast pace environment. I miss José; the Pitt Meadows Mazda dealer is not longer the same, it is just a block away from my place but last time I was servicing my Mazda 6 there, a month ago, I had the worst experience I ever had since I own a Mazda (more than 30 years); I will never get back to Pitt Meadows West Coast Mazda ever. I visited Jose in Murray Mazda Chilliwack for a battery replacement, the attention as usual in the way he does, prompt to do the extras, filling up the fluids where needed and I received a vehicle in a pristine looking: full wash including the interior cleaning. Definitely 5 starts!!!

Jeremy Thorsen

The general manager has created a great group of friendly professional people that make up the team at this dealership. As a car professional with 14 years of experience in the U.S. I know all the tricks that customers csn fall victim to. In helping my mother buy a new car I was blown away by how straight up honest and fairly this dealership handles their customers. I highly recommend this dealership.

Kendra Getty

Everyone was so nice and easy to deal with. Will be making the drive out to Chilliwack to have my vehicle serviced by the crew at Murray Mazda.

Tracey Gabrielse

I have purchased 2 vehicles through Mazda, i couldn't be happier with the performance of the vechicles and the customer service i've received. I had my MX5 detailed and serviced today . Chilliwack Mazda did an absolutely amazing job! For anyone needing top quality workmanship, these are the people i would highly recommend.

James Kuipers

I am very happy with the service that I receive at Murray Mazda Chilliwack. There isn’t anywhere else I would take my car. It’s so hard to find a shop who you can trust to be professional and honest, but I can assure you that is what you will find at Murray Mazda.

Danielle A

If i could give 10 stars i absolutely would. If your looking to buy a car, the team at Mazda is amazing. Jim was completely honest very helpful. Marilou and Jim went above and beyond to get me in a CX-3. I had some previous bad experiences at other dealerships in town. they made sure i was taken care of. Thank you Jim and Marilou i couldn't be happier with my new car!! Danielle and Christina

m wiens

Love this place. After a nightmare experience at Gardner GM in Hope, they are fixing everything that Gardner broke. It's been a month since I got my car back and I am still discovering things that Gardner broke. The bill for the damage they caused is at over $2,800 and counting. I have hired a lawyer and expect to be reimbursed by Gardner. They put 1782 kilometers on my car while the PCM was broken and that fried the catalytic converter. They also broke the hood support rod, the headlight on the same side and now I will probably have to have the washer fluid tank replaced as well which is right behind the headlight. They told me that someone working there wanted to buy my car. I told them absolutely not. After that they trashed my car and they lied about when it was sent to Mazda. They said it went to Mazda on January 25th. It wasn't sent until February 16th. Wish I had brought it to Murray Mazda in the first place. If I decide to keep the car I will be the most loyal customer that they have ever had. UPDATE!!! Three weeks later, one month after I got a huge chip in my windshield repaired that Gardner GM had put there and the guy at Canyon Glass told me that it would not have gone through the winter without cracking, I washed my car and the windshield cracked straight down the middle. I also had been into Canyon Glass about a month before I brought my car to Gardner GM on December 13th to have a piece of glass cut and at that time I asked him to look at the windshield to see if there was anything that couldn't wait till after the winter to be repaired. He told me that there wasn't. Add another 200 dollars to the bill for the damage they caused. It's over 3,500 dollars now. And again, I say, Murray Mazda ROCKS!!!!!

Stephanie Caetano

Murray Mazda is by far the best Mazda dealership! I absolutely love the customer service I receive from Jose and the staff in the service department. They are always friendly, accommodating, knowledgeable and helpful. I never feel like just a number there, they really take the time with their customers and ensure all of our needs are met and questions answered. Murray Mazda should be really proud of their staff, I cant name a better place in the lower mainland with service like this. I actually look forward to bringing my car in because they always deliver and never disappoint. Finally, a place where I'm treated like a human being by competent, outstanding staff. It's a breath of fresh air. Thank you to Jose and the staff at Murray Mazda for all that you do.

Merv Friesen

Great service

Dave Duncan

Your Service Manager Jose deserves accolades and and a huge THANK YOU from management for his ability to carry the Mazda brand as no other. My wife has been a Mazda client for over 10 years; and with Jose for most of it - here in Pitt Meadows and obviously we followed him to Murray in Chilliwack. Jose just makes it right for us....ALL THE TIME. I run my own business, so I understand the impact that customer service has on the business success. Jose has fixed every challenge (rats in the engine to brake jobs). He is knowledgeable with his craft and takes the time to explain in laymen's terms our car's health and welfare. We have a 7 year old and need to feel confident that our car is a safe as possible - being a family Man, Jose even understands that. I own a Toyota Tundra, only because Mazda does not build a truck big enough for my job!! I have decided that Jose and his Team will do all the service work on my truck...for the rest of time.....sorry Toyota. Loyalty and Professionalism are two dying arts in our society today. You have the ultimate "Company Man" with Jose. Treat him like the Jem he is. Thank You, Dave Duncan President Turf Health Products Co.

Peter Bohme

Picked up my CX - 9 today after some brake and engine work and was very happy with the friendly, professional and exceptional customer care that Luis Balcan provided (10 Stars ).I also appreciate the car wash, vacuum and the friendly office staff that helped me feel welcome when I was waiting.

Amber Cruz

I’m onto my 4th Mazda in 9 years!! 3 bought from this location. I just got my cx3 2018 from Jesse and Renee. They made this the easiest transaction ever, Jesse listened exactly to what I wanted and we figured out together the best package and adds ons. Renee was super friendly, outgoing and positive; very easy to work with. Thank you so much to you both!! Highly recommend this place as well as the Mazda brand. Zoom zoom ;)

Brian L

Their service department tried to scam my friends girlfriend. Made up a bunch a non existent issues and proceeded to charge her over a $1000. However when she got a second opinion at Canadian Tire service department they found zero issues. Extremely unethical practice. I'm a proud Mazda owner so I'm disappointed this occurred. I'm reporting this to the CEO on LinkedIn

Doug Fletcher

Very friendly and professional sales staff.

Brad

Sales Manager Dustin and John in Service were amazing. I brought my vehicle in to have the tire repaired due to a nail. They got my vehicle in the shop right away and fixed it quite quickly. The service was fantastic, Dustin and John were great, very professional, helpful and great customer service. They checked in on me to see if I needed anything while I waited. They went the extra mile and had my vehicle washed after the tire was fixed. Overall a great experience and would highly recommend this dealership. Dustin and John thank you again! I really appreciated everything.

Roger Hannis

The staff there are always nice and accommodating. Love our CX-5! The only issue was the car was not cleaned to expectations upon delivery. If I pay we 38k for a vehicle I would expect it to be spotless upon pick-up. It wasn't Clear coat paint protection was not done properly either. They apologized and it is being redone but is that enough? Just stayed at a hotel where my room wasn't ready. They were apologetic and provided us with a $50 voucher. That's making it right! With the vehicle there was not extra effort. Yes there was a sorry but I still have to take it in and have it redone. No discount offered on the $220 floor mats or offer of a cargo cover discount. Just sorry, bring it back and we'll do what we should have done in the first place. Just disappointing.

John & Ginger Campbell

Several years ago we purchased a brand new CX5. Once the papers were signed and the car paid for, there was absolutely No follow up and the car salesman was not at all helpful. The service dept. was not helpful. We had our car in three times for air conditioning repair. The mechanic insisted it was working. Hot summer. We insisted it was Not!!! Nothing but frustration. That was just one of several issues. Sometime passed and a new manager, Jose was hired. I spoke to him on several occasions and he assured me that changes were in the works. Just when we vowed never to do business with them again, things changed. Yesterday, we took our car in for a headlight recall. What a difference. All staff listened to us, the headlights were replaced in good time and wonderful service. We are very impressed with the changes Jose has made. Thankyou Jose, and kudos to your staff and for their commitment to customer satisfaction. We will be back!

Faith B

Was planning on purchasing a new vehicle in December, however my vehicle decided NOW was the time instead. I dealt with Jim Philips and couldn't have asked for a better salesman! He was honest, didn't give any run-around, made the entire situation feel as seemless as possible. I would HIGHLY recommend Murray Mazda and Jim Philips to anybody I know in the market to purchase a new vehicle! Thank you so much for making a crazy situation feel like no bother at all. P.S. - My new 2021 CX-5 GT drives like a dream and the Bose sound system is fantastic! <3

Brooke Caldwell

Best experience I’ve had purchasing a vehicle! Thank you Marina for making the process so incredible!!! absolutely love my Mazda cx-3!!!

Roger Whiteway

Freindly helpful and not in your face pushy

Tayna Cowton

Good service

Miranda McLaughlin

Trevor at Murray Mazda was patient and attentive with me through the overwhelming process of purchasing a new vehicle. He answered every question and concern I had, and was an absolute pleasure to deal with. Highly recommend! Would also like to note: the dealership had amazing COVID protocol.

Nathaniel Martin

Great guys, know a thing or two about cars!

Pat Noakes (Canada Lefty)

Excellent experience, right from Dustin the Sales Manager to Renee in the Finance Department, all positive.

Selvan Kandasamy

Very good

Melanie Dube

Amazing team at this Mazda. I felt welcome and appreciated through the whole process.

D C

Recently I was in the position of having to sell my Mazda and I contacted Dustin Scott, the Sales Manager, who handles Used Vehicles at Murray Mazda. Right from the initial contact to the final sale, Dustin was awesome! He is genuinely concerned about his customers and in helping in any way he can, to facilitate a sale. I found him to be completely trustworthy, truly sincere, and a very kind person to deal with overall. I would highly recommend talking with Dustin if you are interested in selling your vehicle. Also, I met Kaylee at the Dealership. She works in Sales for New Vehicles. I would recommend, for any woman looking to buy a new vehicle, go and see her. I found her to be honest and sincere. I would trust her to look out for my interests, in choosing and buying a new vehicle! Best Customer Service in Chilliwack!

Beth Smith

New guy at the desk was unsure and didn't take the next steps to answer my question. It was also really expensive as usual.... FURTHER TO THIS POST: the manager phoned to chat with me. He was able to tell me the answer to my question and in fact was very happy to help me fix the problem. I'm glad we were able to connect and clear up my problem

Andrew Wiebe

I wouldn't say that I disliked it, I mean the salesmen are really quite wonderful and try hard, but the service department, display some modicum of friendliness

Jaden-Riley Nicholson

Amazing work from José and his team on my 2003 Pontiac Sunfire. Detailed everything on my car, polished and buffed out every scratch. New back brakes, new tires. Did a great job all the way through.

Rob Widdowson

Awesome staff, quick service.

Jillian Poole

Great overall service from this team which made our car buying experience the best we’ve had. They made it easy every step of the way & I especially appreciated the follow up after we drove our new car off the lot. I’ve already recommended Curtis!

Leah Gill

If your looking, stop here and talk to Curtis! We cannot say enough about how he helped us with the right questions to meet our needs and patience with all our questions! He made our experience a priority and he and Jeremy made sure we were happy! We are super excited with the discovery of Mazda CX-5 and love everything about it! Thanks again, Curtis!

Vishal Kalra

The new manager is very rude ! What a shame

derek lane

Our experience was good at murray mazda. Lane our sales representative was very informative ,always approciable, returned calls expediently, keep up the good work Lane.

Trevor Kruger

Just purchased my NEW 2021 CX30! What an amazing car buying experience I had at Murrey Mazda!. Best customer service ever! I like to thank Leon for making my car buying experience exciting and stress free. I would also like to reach out to Marilou for helping me in the finance department. She was super friendly, very easy to talk too and answered all my neccassary questions. Highly recommend buying a Vehicle here.

Nate Craft

we had to change out to our spare tire on our way out from kelowna to Vancouver, the folks in service were more than happy to patch our flat tire and get us going again! huge thanks to Candice and Jose!!!!!!

Selia Hildebrandt

Excellent car buying experience. Curtis and Renee made everything go smoothly and easily for me. Will recommend to others.

Terry & Kim Thoms

Purchased a vehicle through Jackson. If you're in the market for a new or used vehicle go in and ask for Jackson. ???? He'll make sure you're treated right. ✅

Dallas Knox

Very good service!

John Hartman

Very nice building with good service

Bonnie Armstrong

Fabulous!! Friendly, helpful staff. Didn't buy a new car but got treated like I was buying the most expensive. Loved the bow on it & that it was in the showroom when I went to pick it up.

Frank Bott

Great dealership friendly staff