Reviews of Mertin Nissan (Car Concessionaire)

Bill Murray

Fantastic service before and after sales Always a pleasure doing business for our personal and commercial needs in all departments Thanks everyone

Dead Channel

Good dealership

Fran Joly

The staff was professional and very helpful. Ken Enns made it all a very positive experience. Thank you. Much appreciated.

Tim Brandsma

These people genuinely care about their customers. Great dealership and automotive shop!

Michelle Cooper

Bryce (the sales man) was great -very thorough however I had to really push for done basic things to be done as part of the sale.

Kurt Northup

Honest service department, good service

Don Thorsness

Colin and Miranda went above and beyond for us. Very happy with our second Kicks from Mertin Nissan.

Norbert Bluhm

Followed up on a problem that two other Nissan dealer ships did not manage to solve or find - Well done!

dawn fox

Wonderful, helpful staff Makes buying vehicle an awesome experience????

Supernaut

I recently purchased a Leaf from the USA. I live in Calgary but heard that the folks at Mertin Nissan had easily and for a reasonable cost, had activated the Daytime Running Lights on Leafs like mine. I contacted Mertin and they were very helpful to tell me what was done and I will now be able to have my local Nissan dealer here do the work easily and economically. Thanks Team Mertin.

LUSH RARE BULLIES

Had some issues with sale but after dealing with gm of mertin you can rest assure "THEY" will look after you and take care of you Jim the salesman is a great salesman go with jim

Gary Duck

They didn't have what I needed but they directed me to where to get it right away and with the part number. Outstanding above and beyond in my eyes.

Karen Cayen

Good service. Prompt. Thorough. Courteous. Thank you

Amory Wong

Ken Enns was a great help with our purchase of a used Nissan Leaf. Good service and a great help with our $3000 Scrap-it rebate! The Leaf is good condition and it's been problem free for us.

Tyler Hill

Great team! Chad Weibe worked his magic to get me not just the offer I asked for but an even better one!! Fantastic job! Love my new Nissan Altima! Looking for a car? Go see Chad and the team at Mertin Nissan!

Jed Soroka

My family and I drove to town from Edmonton for a Memorial Service for my Grandfather, and we had a tire pressure indicator light go off on our dash. Everything seemed fine, but with such a long drive in front of us, we stopped by Mertin to see if they would run the code and give us some piece of mind. No only did Jake and Ryan not charge us for the shop time to read the code and top the tires, but they also had a tech spin off the lock nuts on our wheels (because I forgot the nut at home) and replaced the lock nuts with standard nuts so that if we get a flat on the way home we can get the wheel off. All this service was done free of charge and with genuine kindness, our family is so grateful for the service we received at Mertin!

Keisha Wilson

I was mailed a free oil change coupon from Nissan, and it was quick and easy to make my appt over the phone. When I got there, I brought my keys to the desk and they handled everything from there! After it was done, they brought my car around and returned the keys, as well as gave me an invoice showing everything they did. The guys at the front were awesome, sorry don’t remember names, and the guys I saw outside were all super friendly as well. Will for sure be going back here for all future oil changes. Thanks :)

Daryl Osborne

Tyler and his team were extremely helpful and honest throughout the whole experience and Id highly recommend Mertin Nissan - very pleasant from start to finish. Thank you!

Paul “Bad Latitude”

Great service, communications from their service department was terrific. They were courteous, kind, and helpful.

Terrence Brown

Great service, quick in and out and on my way.

Andrew

Always good service, it’s the reason I’ll keep going.

Denis Serena

Parts department very helpful and knowledgeable. ????

Barb Dickson

I went there first as I've owned 2 Nissan's before. Tony was very helpful finding the right kind of car, SMALL SUV, didn't want the colour, and he checked and found me a red Kicks 2019, fair negotiating, good price, no pressure, took it home for a test drive, and am very happy, Thanks Merton Nissan, really good experience???? Barb Hergott (Dickson)

Payton & Camryn Henderson

Dropped truck off for scheduled service and I was told 2hrs, but didn’t receive truck back till 2 pm

Dion Weisbrod

Phenomenal customer service! Always leave with a smile on my face knowing that my car is well cared for. Never have an issue. Thank you Mertin Nissan!

Joanne Moran

Loved our experience with Jeff Nery great all around service made us feel at home and took the time to explain all aspects of our car choice. I would recommend Jeff to anyone looking to buy a new car we give him a huge thumbs up. Thanks for the great service

Brooklyn Marie

Outstanding customer service! From the three men I dealt with over the period my suv was in for service and repair. Ryan, Rick and Jake are great! Highly recommend their services!

Chad Bailey

from one Chad to another, Keep up the amazing work Chad Wiebe.

Jim Flom

I actually didn't buy a vehicle from Mertin Nissan this time (I have in the past) but I have to give a shout out to sales pro Carla who worked very hard over a few weeks to earn my business. Late model small pickups (like a Frontier or similar) are in high demand right now. She worked with me, not only with local inventory and alternatives but sought out options regionally and beyond. Past experience with Mertin Nissan has been very good and this time, though we were not able to finalize a sale, was no different. Thanks Carla!

Chad Williams

Felt well taken care of. The staff supported each other to make sure I was getting exaclty what I needed.

Austin Trepanier

Great experience buying a truck from these guys! They flew me out from alberta and gave me every little detail of the truck I bought. Got approved even though I work seasonal which shocked me! The staff was super friendly and accommodating, especially my man Jeff! I'd recommend them to anyone looking for a great vehicle!

Marvin Campbell

Always a great experience.

Tyberious Wiggles

The staff was very friendly and accommodating, if your in the market for a nissan you need to go there.

Johnny Canuck

Amazing place. My wife and I were looking for a replacement for our Ford Escape. We tested out the Rogue and it was so much better than we had experienced with our old car. Price was great and the people were very friendly. GOOD PLACE IN MY BOOKS!

Suzanne Ritchie

Good service no matter what you drive.

Amy-Rae Cuzzetto

Absolutely the best dealer I have ever dealt with! I spent 6 months looking for a car and had very specific wants, and all the other dealerships drove me crazy, were passive aggressive, and still continued to email, call, and text me after I said I was not interested anymore. Jim at Mertin Nissan however, got me pictures in advance of being posted on line of the car I wanted (bought a car from a trade in), and gave me all the information I needed (and talked to me like a human being :))!! ON top of everything they gave me a GREAT deal right over the phone before I drove 4 hours to pick up the car. I could not be happier with the new to me car they got me in and the salesman Jim :)

Amanda Kuryk

Very fast and friendly service. Felt well taken care of

Constantin198413

first time new car buyer .and all I have to say is I am glad we chose Mertin Nissan. the staff was very friendly from the sells rep to the financing all the way up to the Manager no pressure and full of information for a first time buyer like me . Very excited with our purchase . Thank you again for making this first and amazing one !

Miss T

Ask for Jeff Kellet....super nice polite and patient sales person. Tell him Marlo sent ya ☺️

Amanda Finnigan

I was so happy with my first service appointment at Chilliwack Nissan. They were kind, respectful and so helpful. Willing to listening and answer all my questions. I’m looking forward to dealing with them now that I own a Rogue.

Raad Nabod

Thank you so much for your service today. I appreciate it so much . Thank you.

Anthony Stanley

I made an appointment for 10:15 am. Got to the dealership at 10:05 as I believe if you are not early ,you are late. It is now 10:45 and car has just gone in. Why do we make appointments? I am curious. If I was 30 minutes late if they would have just taken me in when I arrived? I am so not happy. Not a good experience at all. All they could say to me is the tech is just finishing up. I have spoken with someone from MERTEN and have removed most of my review after speaking with them. I still stand by my original statement about why do we make appointments.

Nicole McDermott

Tyler, Michelle, and the rest of the staff at Mertin Nissan we're fabulous to work with. They put me in my new Murano and I couldn't be happier with the smooth purchase they helped me through!

Tim Johnson

I bought a new Titan XD and I love the truck. Tyler and Ken and Michelle were great to deal with. I even shopped them with king George Nissan and Abby Nissan and Mertin deal was better by a lot. Also love there service department.

Michele Franklin

Terrible customer service. Made complaints to head office. Never deal with them.

The Humming Vegan

Very friendly staff, great atmosphere. ????

Jake Crarey

Excellent service staff!

Dave Yurkewich

Chad Wiebe was great to work with and made the whole process a breeze. Loving my new Altima!!

Jason Vanden Berg

Friendly, knowledgable and loads of inventory.

Michael Kelly

We have taken our Pathfinder in for all major work and have never been let down by the Service team. Communication, especially from Jake, is always clear and direct, which is rare and much appreciated! -Mike & Teresa

Terry Collins

Excellent service department. Knowledgeable and timely service and warranty work.

Owen Zawyrucha

Very well rounded dealership. Great knowledge of there inventory, also a wonderful atmosphere with great employees.

Riley Bousfield

It was very quick and easy going through the whole procedure, Thank you Bryce and the Mertin Family for helping me get into my Mazda 3

Steve Dove

I had lost cabin heat, mostly. Hoped it wasn’t a heater core. The technician figured out that a previous cooling fluid change left air in the system so burped out the air, topped up the fluid and provided a reasonable bill that I was happy to pay. All done in less than a day, even with an extended power outage at the shop. Very happy ????

TT&S Kids Spa

Definitely the best service in Chillwack I’d give 10 ⭐️ if I could. If they are booked I rather wait for an appointment than take my car somewhere else. 10000 % satisfied.

Lorna Grant

service staff always so friendly, professional and helpful.

Mike Wilson

Service was awesome as usual. The staff are very professional, outgoing and always friendly customer service.

Janet Apostoliuk

Go somewhere else

YooBin Lee

I usually come here for check-ups and chaning engine oils for my car. They have very friendly customer service, especially 'service and parts' team. They answered my questions very easily amd nicely that I can understand without confusion.

Ryan Gyenizse

Super friendly staff, especially in the service department. Fixed everything big and small on my 04 titan, runs like a dream, couldn't be happier. Jake, Rick, Ryan & co. are fantastic!

Jeff Teicher

Jake and Rick are awesome! Thanks for serving my Mom’s vehicle and taking good care of her.

Decor Abbotsford Painting

Great service department.

Ryan Klassen

Always great service. Work is explained and done on time. Even the salespeople are helpful rather than pushy.

Gloria Nukpezah

Very good services

Sig Zulu

Parts and service was friendly and helpful. They have really tried helping me with the issues I have had with my truck. Receptionist is very kind and caring. My kids just loved her. I found the sales manager very friendly as well. Thanks guys ! You have changed my 2 star rating to a 5 star.

Kamalpreet Saini

Great costumer service

Dustin Hamel

Great place! Shandis is a rock star!

Reed Clayton

Rick in Service is nothing short of amazing. Always a great experience when I bring my car into Mertin Nissan. Thank you!

jason Curtis

Service was prompt and the Mitch was knowledgeable and very helpful.

Ry

Terrible service. Whom ever works the parts desk should have a evaluation of their job performance. Was incredibly rude to my family and then he disappeared and another equally as rude parts dude came up and basically sluffed off what I was asking

Rita McDonald

Great service. Courteous and friendly. Will certainly visit and use their services.

lali dhillon

Excellent customer service. Staff is very friendly and knowledgeable. I live in Abbotsford but everytime I goes to Chilliwack because I like their customer service and relationships even their is also a Nissian dealership in Abbotsford. The most thing I like in them that they give you a honest advise as other people just tries to make the money out from your pocket.

Chris Bonshor

Jim was excellent. Love my new car!

candice tessman

Great service.

Mark T

Just bought from Mertin Nissan for a 2nd time. Both purchases I was met with friendly staff. We trust Nissan and will be back.

kelly stobbe

Fast friendly service! Thank you David for the ride to and from my house. David was such a warm friendly young man.

Nanci Murrin

The service department is always a joy to interact with! I am thankful for the time they take to explain things to me.

Sue Martin

Shame on you. You sell and install a part on a seniors new Nissan and when it does not work you tell he "Sorry there is no warranty as it is not a Nissan part". You sold it and took money, you installed it and took money. She left with it not working and had to rely on neighbours to get it some what working. It was determined defective and still you will not help. Shame on you!

God Free

Excellent service and attention from our friendly salesperson Tanya Maahs on the purchase of a new vehicle.

爱袁大人

good service

gary alexander

Excellent....everyone I dealt with was very helpful, no pressure, best car buying experience I have had...Highly recommend this dealership Gary

Anuradha Ramlochan

Very courteous and helpful staff

Kelvin Haveman

The people at the Mertin Nissan service department are the only people I care to deal with in regards to my vehicles. They’ve always been more than fair and honest with me over the 10 plus years I’ve been going to them for servicing on my four separate vehicles, two of which weren’t even purchased from them. They are a pleasure to deal with. It feels more like the family mechanic shop than a dealership.

Kris Irish

I did not purchase my vehicle at Mertin Nissan, but all my service and work has been completed at Mertin Group. The parts and service staff great me from day one as if I was family. They answer my questions regarding my vehicle in a timely manor. We did have a miss communication regarding work but the staff stepped up and corrected father then I expected. I have had various work vehicles and personal vehicle and this by far is the best place I have experienced for parts and service.

Sarah Pollock

We've bought 2 vehicles from here and they got us the best interest rate that anyone wanted to offer when I had bad credit. After a year of building it back with the help of our finance they got us an ever better rate! They work really hard to give you the best deal so I highly recommend Mertin Nissan.

Brendan B

Bought a used electric car. Was treated very well. Finance department was great. Got a Govt. of B.C. rebate. And they were fast and efficient. I live in Chilliwack most was done by text and email. ????

Mickeya Sommerfeld

My first experience at this dealership and it was very great service! Thanks so much for everything and taking care of my GTR. I will be back for sure! ????????????????????

Stephanie Hooker

Thanks for excellent service from the detailing department! Hayley went above and beyond.

Janelle Bebe

This is the second time buying from Nissan, we actually came in to get a faulty censored fixed on our 2018 Qashqai and ended up leaving in a limited edition 2020 Rogue. Bryce Gauer was absolutely incredible, he went above and beyond to get us into something bigger, making sure we got everything we needed and they worked it out so we are not only on a shorter term but actually saving money and major interest. So happy with our new Rogue, and I honestly can't recommend Chilliwack Mertin Nissan enough, they've been amazing every single time we've gone in there and always so knowledgeable and patient. If you're looking for a new vehicle, this is the place to go!

T EB

Such liar people . I was looking for couple cargo vans in Vancouver and I got some phone numbers from Nissan.ca . I called every single branches which was close to me and non of them had those kind of vans , but as soon as I called chilliwack branch , they told me they have it . I mentioned couple times that I am looking NV1500 cargo van and they strongly told Me that they have it . After I went there , we were discussing about the price on those van and finally I wanted to sing the documents and get the vans , they told me they don't have those vans . Their point was to take me all the way Around 250 km there to sell me something else and I was looking for something which they didn't have it .

Greg McKone

Service department was friendly and helpful with my LEAF's annual battery and service check up.

MikeR Night (MikeRNight)

Nissan Service is always good, always prompt, always trustworthy and reliable. Always going the extra mile, have never had an issue with their work since purchasing my first Nissan vehicle at the dealership almost a decade ago.

William Anderson

As usual, the staff and service were great. Can't compliment them enough. A very satisfied customer.

Roy Field

Sage first rate service, staff working during demanding condition with 'can do' attitude. Enjoying Rock Creek pathfinder ty

Jen Erlendson

Bought my car used from here, and they have always been great with servicing, and figuring out any concerns I may have, despite the fact that the car is from a different manufacturer.

mitchell leblanc

Awesome customer care . Service personnel treat you like a vip !

P Mac

Great work as always from the gang at Mertin Nisson. They really do know how to take care of my Altima

Thomas Dietsch

We recently purchased a new car at Mertin Nissan. The customer service was excellent. They're really nice and professional people. I would recommend this dealer to any car buyer.

John Sovereign

Took our car for regular service 45000km. Service always pleasant and accommodating.

Travys Feeney

Great service

Ann Armstrong

The service department staff are always friendly and knowledgable. They are constantly updating customers as their vehicles are being repaired.

Mike Young

Great buying experience. Ken was very knowledgeable about the Leaf and Michelle made the paperwork a breeze. Loving our new car so far.

Sean Harris

Chad got me a great deal on my Micra. Love the car, the service was and continues to be top notch. Most pleasant car buying experience I've ever had. Highly recommended. Very fast and professional.

Mitchell Nurse

I had a great experience at Mertin Nissan. I bought a used Nissan Leaf and Ken was extremely knowledgeable on the car. It was our first electric vehicle purchase and I can’t see ourselves ever going back to a gas car. Ken also drives a Leaf so that helped his credibility about the car. I’ve heard of other Nissan dealers that don’t know very much about the Leaf and how it works so if you want to get one get it from these guys!

Derek Wilson

Great staff, super friendly and easy, fair to deal with. Tanya Maahs was our salesperson, she was super easy and fun to deal with. I would highly recommend looking at Mertin Nissan if your looking for a new or used vehicle.

Daniel Graham

Great service as usual. Work carried out in a timely and professional manner. Will come back for future servicing.

Timothy Epp

As good a place as can be expected in a dealership. Bought two vehicles from them and happy with both purchases.

Jolene Carne

awesome experience here at Mertin Nissan, Tanya and Sage have dealt with me through the entire process and both of them have been very understanding of what I want and need in a vehicle, from showing me other vehicles around the other lots to showing me what I want in vehicle and showing me numbers I am very appreciative of them both. Thank you Mertin Nissan I will recommend you to all my friends

Mark Schramm

Had the pleasure of purchasing a pre-owned Nissan Leaf from Mertin recently and could not have been happier with the experience. They were very accommodating and we especially loved working with Tanya, our sales person. Tanya was very patient and let us take our time making the decision. We took our time making the decision and never felt hurried at all. There was always an answer and even post sale they have followed up to ensure everything is ok and were ready to help should we need anything. They were even happy to let our dog join us on the test drive!

Jeffrey Cuvilier

Quick, professional, informative.

Jessica Peters

Worst detailer for a car lot I have EVER dealt with. They left my friend in tears after paying almost 400$ for them to not even clean out the cup holders! Told her "well it was pretty bad to clean". She's got 4 kids what do you expect to it be full of puppies and rainbows!? If I could upload pictures to this review to warn people of the bad service this nissan "detailers".

Michelle Sharma

Extremely friendly and helpful customer service. Went to this location as the Abbotsford Nissan were not nearly as knowledgeable or accommodating.

Yader ElCiD

Great guys at Metin Nissan Service department!

Jonathan Leyland

Great service! Always friendly and my vehicle is always ready on time.

Meagan Doner

Best service department hands down! Staff are all very friendly and honest, their customer service here is better than any other Nissan dealership I've been to. They have been extremely flexible in accommodating appointments, even at the last minute. Prices are very fair, and I've never been pressured or "up-sold" anything, just a heads up about what to expect at the next service appointment. These people genuinely care about their customers and their vehicles, and will continue to be my first choice for repairs, maintenance, and vehicle purchases. Thank you guys!

Tarun Gody

We’ve just moved to Chilliwack and this was our first visit to the Merton Nissan service Center. The staff were very welcoming, friendly and professional. Jake, in particular, patiently answered some very basic questions that I had ???? and was very polite. The lady in the sales section (forgot to ask her name) too was very kind. I decided to get some work done whilst the car was being serviced and she offered me a desk and chair so that I could sit more comfortably and use my laptop???? Jake also reached out to our previous service Center in Surrey, and found out that we didn’t need to get some tests done as they were previously taken care of. He didn’t have to do that, and I appreciated him going out of his way. Needless to say that I’ll be returning back here for our next service ????

Brad Phillips

We came in looking to buy a larger vehicle and had terrific service from the sales staff and the service department. They were kind and courteous and all in all our vehicle buying experience was one of the best we highly recommend Mertin Nissan for anyone loolkng to purchase a new or used vehicle .

Morris Duncan

Very friendly and helpful all the way through the purchase. Good job????

Tanya Maahs

Carla and the Team at Mertin Nissan made the experience one that I'll never forget! Thank you everyone.

Allen Farmer

A great place to do business. Came away with a new/used car: a 2016 Nissan Rogue. Thank you to Jeremy Arksey and all his staff. ????????

DebAndDennis W

Customer care in the Service Department was great. Friendly and knowledgeable. Excellent service department We have been taking our cars here for a long time. Highly recommend. Very happy. Thank you!

Kayla Dyck

Everyone there was knowledgeable with me picking out winter tires, they were polite and strikes up conversations. The service took a little long but they provided me with an extra wash and vacuum and a sorry for that. All in all I was pleased and will be happy to go there again for the next service

Sarah Meloshinsky

Always great service at Nissan Mertin in chilliwack. The people are friendly and efficient. Love my Nissan Murano.

Wayne McAlpine

Our experience was very satisfying. We were treated with respect and very professional, friendly service by all members of your team we met with: Billy W, his manager, the finance lady. All in all, everyone made buying the new vehicle a great experience - thanks. Wayne & Judy McAlpine

Tammy Gauvin

I couldnt be happier with my new Kicks! Carla Autenrite was awesome in helping me and explained everything like a pro, and explained it in a way that made me comfortable and also answered all questions I had and I have to say it was the best service I ever had! Thank- you Carla, i will be referring my friends and family. Tammy Gauvin. ( completely satisfied) .

Russ Forman

Great, quick efficient service.

Sarn Bains

The experience at this dealer was much better than the rest. The price online was correct, no tricks or games, and they didn’t start irritating me with a sleazy sales agenda like most dealers in Vancouver. They respected my space and the vehicle was accurately represented. I will see them again in 5 years when I’m ready for my next truck.

Jimmy

I bought a 2020 Rouge a few days ago and I love it. I dealt with Carla, Miranda and Jim. They are great people to work with. I have no complaints and would do so again in a heartbeat. They went above and beyond for me. Colin even opened doors for me, because of my broken leg. I'll be taking my kids there when they're ready for a vehicle

Matt Taylor

Great experience with Paul their fleet manager. Great customer service.

John Sowik

Great service again.

Nicky (Nicole) Kennedy

Excellent experience buying our vehicle from Mertin Nissan. Thank you Chad for all your patience and assistance in helping us decide the right fit for our family :)

Gursewak Dhillon

It was an excellent experience buying car from mertin nissan. I know first I wrote little bad about their service because I had a problem in my car since day one. However, I received a call from general sales manager ( Jeffery ) about the problem I am facing in the car, than he helped me a-lot to figure it out. He booked my appointment with the service department and all the costs are covered by them. Now, I am very happy, I get my car back with everything fixed and no issues at all. Thank you Mertin Nissan for giving me such an outstanding service.

Jeff Johnsen

Very helpful in diagnosing and fixing my trailer wiring fault.

Gerald Unruh

Service department is always friendly and helpful.

mohammed abdulwahab

Very well maintenance and best price for service. Thank you, Mohammed Rally Motors ltd

chris “cementslippers” atha

I stopped in at Mertins Chevy dealership and was greeted by Brad. Polite and well-mannered introduction. After discussing that I was looking for a Little Express, he sent me to Nissan(also Mertin) to check out the NV Cargo van. Very impressed at how well the NV would suit my needs, and that Brad nailed it with a 90 second initial conversation. The lot, and the vehicles in it, are well kept and clean. I didn't feel under pressure of any sort, the test drive was like driving around with a buddy.

Aaron Denise

Service department rocks! Always so helpful and accommodating, they take the time to review the service done. Always a pleasure, I would never go anywhere else!

Kala Alexander

They were very helpful, friendly and understanding. I enjoyed the time and service.

Alvon Singh

My wife and I traded in our Ford flex and got a 2017 Nissan Titan. On top of the amazing deal they gave us on our new truck, the level of white glove service was simply incredible. The sales, financial, and service team were incredible. We received follow up calls to make sure that we were happy and they handled every small little detail until we were 100% satisfied. At Mertin Nissan everyone is a VIP, when looking for your next vehicle I highly recommend them.

Harry Hubner

Fast,friendly service. No issues.

J N

Had my snow tires switched out for my regular tires. I had lost the key for the wheel locks. They ended up giving me new wheel locks and a new key free of charge! Amazing service and friendly staff. Would definitely recommend This dealership.

lorne oss

Very pleased with our Colin Kellington at Mertin Nissan. Very professional and did not play games. I like that when dealing on a vehicle.

Lloyd Nabe

Sales staff were excellent and knowledgeable. Entire process was very easy and we got exactly what we wanted. Great support by the people involved with the purchase. Thanks to all.

Pamela Secord

I always to go Mertin Nissan as their service is outstanding.

Keisha Gallant

Extremely happy I purchased from Nissan. Sage, Jeremy and Miranda did an incredible job.

slimcruise

4 hours for a oil change is a bit much

Kim Churchill

Really good friendly service. Knowledgable staff including insurance

Kumar Rathod

I have been driving Nissan for almost 30 years and visited a few dealers for purchases. MERTIN NISSAN is the best ever dealership I have ever visited ! Very courteous staff, honest & humble. Extremely transparent transaction. No surprises and backing out on verbal promises. I am extremely impressed with KEN & TYLER !!! Thumbs Up ! What a wonderful staff you guys have !

Charles Fraser

My experience was positive. All my expectations were met by my salesman Shawn Kim and my sales manager Vik Kapoor.

Rachel S

I was coming from out of town and looking to purchase a Leaf. I was in touch with a salesman for at least a week, worked out a deal and put a deposit on a car I thought would be my new ride. My husband and I traveled 3 hours, only to discover a big dent in the car that was never disclosed to me. Looked at other Leafs and saw scratches, dents etc. on almost every one. They offered a "great deal" on a different 2017 only to get in and find a dirty mess (not even vacuumed, seat belts covered in grease and dirt) with a ceiling that was falling apart and pilling. Couldn't even see out the window for the test drive! I was told I could probably get a shaver and clean the ceiling myself. I was also told, "we don't detail the cars until they're purchased because people might get them dirty again." Took my deposit back, went to Pacific Honda and got a great deal on a Leaf in mint shape. Very disappointed by the dishonest, unprofessional staff at Mertin Nissan. Would not trust them.

Kathleen Morrow

My husband and I purchased a 2017 Nissan SL Platinum Rogue. The service we received was outstanding. Thank you Ken Enns and Michelle for treating us so great. You made our experience very enjoyable. This is our 3rd vehicle we have purchased from them. Dan & Kathleen Morrow

Amr Osso

Their pre-purchase inspection failed to highlight a failing transmission when the signs of it were clear. Prior to the inspection, I noticed a whirring noise upon acceleration and while cruising in a used 2008 Nissan Altima I was looking to buy. I thought that the cause of this would be explained during the inspection, and upon completion, the technician told me that the car was in perfect mechanical condition except for a "small exhaust leak" and claimed that it could be welded shut at Midas for "10 or 15 dollars". He then went on to explain that the whirring noise is being caused by a bad wheel bearing in the front left wheel and considering that neither of these are major problems, I happily went through with the purchase. Later on, when I had the front end of the vehicle lifted for an oil change, I finally had a clear view of the exhaust and discovered that this "small exhaust leak" that the technician spoke of ended up being a completely broken flex pipe which would require a significant section of the exhaust pipe to be cut out and replaced. After driving the car for two or three months more, I noticed that the whirring noise was getting worse, and by this time, I knew that it wasn't a bad wheel bearing. I did some research and found that this is a very common problem that usually occurred before complete transmission failure with this model and year of the vehicle. And considering how common this issue is in the Nissan CVT's, it's almost inevitable that the technicians were aware of this problem. Soon after I had two instances where the vehicle would not accelerate while driving although, thankfully, both instances were when I was near my home. Had this happened on a busy road or highway, it could have caused a major accident. After the second time, the transmission began making a terrible grinding noise so I immediately took the car to my mechanic. The transmission completely stopped working as I pulled into the lot of the mechanic's shop. Luckily, my mechanic allowed me to park the car in the lot until I could find a used transmission to swap it with which took about a week. In total the repair cost $2k and the worst part about it is that the transmission broke 1 or 2 months outside of the warranty period which was previously extended due to a class-action lawsuit on the company because of their faulty transmissions (Another reason why the technicians probably knew about these problems). After the repair, I sold the vehicle as soon as I could and will never buy another Nissan. Especially after learning about how they treat the CVT problems which are present in most of their vehicles.

Jennine Newton

I got an appointment on short notice which was nice. Staff was friendly, and efficient. I will definitely be back.

Michelle Statters

Extremely impressed.

Shirley Thomas

I went in to Merton Nissan for an oil change, first one for my 2021 NV which had 2300kms. My appointment was at 10am, to the staff’s credit, I was told they were “running a little behind.” My vehicle was returned to me just before 2pm after a few angry phone calls regarding the delay on my part. The staff were pleasant, however I am doubtful I will return there for additional service.

Claudia Brennan

Went to get a block heater installed as we recently moved to Canim Lake BC. They found that we already had one but it was tucked in a really odd place. They fixed it for us then gave us a free car wash as well. I well say the car needed the wash. They staff were so courteous and kind. They were well informed. I would recommend them to all Nissan owners. Great job guys and thank you again.

Cynthia Williams

I went to so many places before I found this office. Where others were rude and annoyed about my financial situation, Mertin Nissan did everything they could and were super nice throughout the process of getting me the car I really wanted. Brenden and Colin went through so much to help me get where I am, and I'm very grateful for all of their help as well as anyone else who contributed to the process. Thank you guys!

Angie Jackman

The team at Nissan were very good. Bryce G was very helpful and quite knowledgeable and he sold us a car. Thank you.

Chris Bauer

I have had my Infiniti G37 (a nissan product) serviced here for 3 years. The service department is great they don't try and upsell you on a bunch of unnecessary flushes and cleaners. They follow correct manufacture maintenance. There prices are very good and there staff is friendly. I would recommend this place to service your vehicle. (I am a former Toyota service advisor and this is one of the few places around that won't gouge for factory trained service I drive from Mission to get my vehicle serviced here)

Brenda Murray

Jake was courteous, professional and friendly from the moment I walked through the door. This is our first service appointment and we were very happy with the job done. Thank you.

Chris Suter

Good place

levi rocks

Jacob and Brandon made my experience at Mertin Nissan as easy as possible! Thank you so much for my new vehicle! - Britney Dehn

Mark Michael Mohillo

Jake at Service Dept is topnotch! Great customer service and know his job really well. Timely follow up and keep you up to date on your vehicle’s status.

David Latimer

Everyone we had the pleasure of dealing and talking with were extremely professional and knowledgeable. Great experience all round. Thankyou

Megan Wilson

My brother in-law knows Ken and Tyler who work at Mertin Nissan and got me in touch with them as my partner and I were looking for a Nissan Leaf. I’m from Vancouver island and in a matter of 3 days Ken had us sorted out, gave us pricing and finance numbers we were satisfied with and a few days after we made the trip to Chilliwack to trade in our Jeep Wrangler for our new electric leaf! Fantastic service via text/phone calls and once we were there it was very quick and organized before we were back on the road enjoying our new car! Love our little car and so happy the experience was smooth sailing as our experience a week prior at another location did not go as planned! Definitely recommend this dealership...and of course all electric cars!!

Rob Sciotti

My Jeep got the full spa treatment. Wash, wax and shampoo. Mertin Nissan did a great job making her smell and look like new again. Great friendly service.

Calvin Erler

Awesome service as always from Miranda Neufeld and Tyler Tompson at Mertin Nissan!!!!!

Dallas Thomas

Absolute fantastic service! Great people who know their stuff????????

Chad Major

Staff was amazing and helpful, would recommend this dealer to anyone that is in the market.

Carmen Easton

The staff at MERTIN NISSAN are friendly and efficient. A pleasure to do business with.

Krysandra Wilson

Friendly staff and quick, affordable service.

Ken Wieringa

THANK YOU!!! Tyler and Kasey for getting our 2016 Nissan frontier sl. sales , finance , and service gave us excellent service. would recommend to anyone.......

Jon Heron

Great service every time.

Bill Dietrich

Purchased a 2017 Murano Platinum and love it. The service was amazing and Jim (sales) and the service department (Rick and the crew) did what was necessary to make things right. A used car always brings a few surprises and Mertin Nissan answered all the questions and took care of things. Great work!

Cathrine B

I phoned in with a few questions and the salesman I was connected with was Bryce. Within that week I was into a new vehicle I am a loyal customer to Nissan and I'm really happy with my new vehicle. Brendan handle my finance both employees were outstanding! Would recommend. Also the branch manager was very considerate. Very happy with my new rogue, I felt very comfortable through the whole process. Sometimes salesman are to aggressive. This team makes you feel they have your best interest in mind. They're so helpful

Debra Peter

Excellent service. The best I have ever had

Dean Kennett

Charged over $200 dollars for diagnosing a wire that was missing a nut. Nissan quoted 1hr for replacing the existing part which would of been 132?? Would not recommend. Thanks Dean. The service manager contacted me about refunding a portion of the bill. I accepted the refund and have now updated my review and changed my stars to 5 for the extra customer service. Would use again. Thanks

ZeroLight Drive Culture DD

Staff worked with me to get the deal done. I am not an easy customer to get the sale from. I pushed them with my trade value and they made it work.

Debbie Davis

I have taken my 2018 Rogue to them a few times. The staff is amazing. They go beyond great customer service. Thank you ????

Maureen Schaber

I've been dealing with Mertins service department for several years now and always get good service.. complete explanations of what needs to be and is done, as well as explanation of the costs. Desk staff are always friendly and pleasant. I feel I can trust the work they do.

Roman Kondratoff

Good and fair service. Thank you Bryce

Chelsie Thurlow

First time I have had my infinity serviced here, and I was impressed with the excellent service , friendly staff who kept me informed along the way. They were on point and on time with my appointment and that is much appreciated! Most definitely would recommend them I look forward to my next scheduled service with Nissan Chilliwack

victoria vergara

Staff is very nice and welcoming. They have always been so friendly to me and helpful! I’ve brought my car in a few times and I’ve never been let down by their awesome service. The people in the service department rock!! 10/10 would recommend.

Helen Crane

Jonathan was wonderful! Very detailed with his explanation as to what was wrong with my Vehicle. Even took pictures to show me and my insurance provider the cause of my car not being able to run properly. Thank you Mertin Nissan for helping me get my Infinity QX50 repaired!!!!

Debbie Meyer

Tha Nissan service representative went above and beyond to assist me with the technical aspect of my vehicle. My vehicle was scheduled for an oil change that was completed on time and they vacuumed my vehicle. I have always had success with Nissan and will continue to turn to them for service and any new purchases.

Tang Huang

Good service!

Bryce Collum

After a horrible experience at another Nissan dealer I contacted Mertin Nissan and Colin got back to me within an hour. From there we chatted online and setup an in person appointment to take a look at the new car I wanted. Within an hour we had chatted, seen the car, met with the sales manager and signed for our new purchase. Literally everyone in the dealer was friendly, and kind. Everyone wanted to make sure we were happy and taken care of. We even decided that we may be buying a second vehicle from them and they were able to take a look and start valuing our other vehicle while we were filling out the last of the paperwork and meeting with insurance. Even the General Manager came out to detail the new car for us because they had a wash guy off sick. 10/10 across the board. We will be buying Nissan again purely for the service that Colin, Vikram, Brendan (and toby) were providing us. Thank you so much Mertin Nissan. You have a new family of loyal customers.

Ashley Weisbrod

Great service!

Nathan Everitt

Will definitely come back in the future if I need another Vehicle. They are very helpful, even let me take the truck home for the night so my wife could test drive it, to see if she liked it too, without us having to bring the kids. I love the truck. Thank you!

Adrian Pluta

Jacob is the best service advisor I've ever dealt with. Crazy helpful and actually knows cars! He should train service advisors at all Nissan locations! Thanks again for the help!

Greg Pernitsky

Thanks for the service on the truck. You went above and beyond my expectations. Greg

James Kennedy

The team at Mertin Nissan were top notch and exceeded our expectations. Thanks Chad for your patience and assistance with the many questions we had and even looking after our son while we took 2 test drives. Also, thank you Tyler for working through the multiple vehicle choices and financing options before finding what we were happy with & for getting us the best possible deal on our trade. We own two Nissan vehicles and wouldn't buy anywhere else!

Alan C

Extremely helpful and knowledge staff. Great small town atmosphere but with big city prices and vehicle selection.

Joanne McClure

New snow tires on rims. Looks great and service was as usual excellent. Hi

Ed Quittkat

Bought a 2013 Nissan Leaf from Mertin , should have been a red flag when the "sales manager" refused to honour the dealers share ($250) of the scapit program. So far, all they are interested in is selling more cars, any support I requested met with "Ill get back to you" and then no follow up. If I hadn't been able to use the internet resources to repair software glitches myself the car would not be on the road. Keep getting reminders to come in for oil changes (on an electric car ?) and sales promotions though. Be very wary of this dealership. Update: Still no offer to update the non functioning 2G vehicle communications module to 4G. However I did get another reminder to change the engine oil ! Need I say more?

Taylor Lien

Chad was very helpful!!! Diff would come again for a new car when the time comes !:)))

Samantha Gauthier

Brenden was an amazing help to me! Loved the vehicle I purchased here :)

Pina Russo

A special Thank you to the Mertin team for the exceptional customer service on Nov 30th 2016! … Kudos to you and your team for the 5 star service - a team that is professional, friendly, competitive, and customer oriented!

Jayne Maarhuis

The work was done well, but between putting on the new tires and doing the wheel alignment, they forgot about it and it was 4 1/2 hours before I got it back. They were very apologetic and took $40 off the total. I was not impressed but I understand that mistakes happen.

Tammy Johnson

The atmosphere here is great. All of the staff are super friendly. I bought a Leaf from Chad last week. I had a million questions since I didn't know very much about electric vehicles & this was also my first new vehicle purchase and Chad was super patient and helpful. I've had an issue with my 'check tire' light since bringing the car home & they have been quick to get it in to look at and repair (at no cost to me). Super happy with my new car! Would definitely recommend this location.

Cindy Burnett

Always professional and courteous. The service debt does a great job too!

Matthew Fisher

Had an excellent experience at Mertin Nissan in Chilliwack. Very happy to be in a new Nissan Titan. Would highly recommend this dealership to anyone looking to purchase a vehicle.

Barry Gray

If you're looking for a new Nissan I can't recommend them enough. Friendly helpful staff who take care of you every step through the purchase process.

Shawn Chapman

Another amazing leasing experience from the team at Chilliwack Nissan !!!

David Anderson

I've been using Mertin for a couple years now to handle the majority of our fleet vehicles. The process is absolutely seemless and everything is done over the phone and using Docusign. My lease manager Paul Lecision is accommodating and easy to work with as is the finance team led by Sonja Jansen. I go to Mertin first when we need a vehicle. Fair prices and excellent service!

Lisa Klassen

I visited the dealership beginning of the week and met Colin and young salesman. We looked at a couple used cars they didn't work out. He spent the next couple days going above and beyond sending me links specifically for my needs I'm so impressed we bought a car by end of the week. I was extremely happy with the service and give 5 stars thanks so much for making a stressful process for me pleasant and complete.

Phyllis Johnston

I bought my brand new micra from Chad a year ago. Chad was very friendly, patient, knowledgeable and helpful in getting me into a reliable vehicle as at the time I was a mother to be.

Steven MacKinnon

Friendly and helpful

Lisa Genaille

Friendly, clean and provide masks/sanitizer if needed. Was in and out in about 2hrs with a new car once we began the paperwork. I love my new Nissan Leaf!! 2nd car purchased from here in 4 years and it was to upgrade the old Leaf. Thank you to Kayla and the team!

Naida Frose

Excellent

Natasha Herrick

Always impressed with my service. Jake in the service department is extremely helpful and knowledgeable. The service department and shuttle itself were super clean and COVID friendly. The shuttle driver (never caught his name, sorry) was extremely personable and professional. You could tell he loved his job! Huge thanks to the service techs who worked on my car. Not only did they go above and beyond with the maintenance of my vehicle, they even saved me some extra money when they found a small nail in my tire and patched it up! My Murano runs like new which is pretty good considering it’s a 2010! This is my 3rd Nissan and I will continue to be a faithful customer. Thanks guys!

Oliver Quinn

I've been to other dealerships and they have given me way more support and respect. I am not the most normal looking customer I must admit, but to walk into a place and get as disrespected as I did was horrible. I later that day went to a GMC dealership and had no problem and everyone there looked at me like a regular customer. I will never go back to Nissan.

dygah00

(Translated) Technology? Dare to learn, charge? Guaranteed to be scared to death! (Original) 技術?不敢領教，收費?保証嚇死!

Maria Mills

The guys in service were great. They figured out the problem right away and had it fixed guickly.

h b

I have been driving Nissan for almost 30 years and visited a few dealers for purchases. MERTIN NISSAN is the best ever dealership I have ever visited ! Very courteous staff, honest & humble. Extremely transparent transaction. No surprises and backing out on verbal promises. I am extremely impressed with KEN & TYLER !!! Thumbs Up ! What a wonderful staff you guys have !

Cameron Hope

Excellent work. Highly recommend

Rob Labbe

Good service and staff very helpful and friendly. Work completed in time.

Frances Graham

Quick friendly and efficient service

Chet B

I took my Buick in for a service and get a few things checked over. When I went to pick my car up they had done a thorough inspection, and found the issue I had mentioned. When I got the bill I was actually quite shocked. I’m used to other mechanics charging large amounts for small jobs. This was the opposite. They went from front to back of my car, Checking over pretty much everything and anything. And when I got the bill I even showed that it was ridiculously cheap for the amount of work they did. Absolutely thrilled. Glad I bought the car from them in the first place and I will always be taking it back to them.

Jeremy Isaac

The service department at Mertin Nissan Chilliwack has been a breath of fresh air. My wife and I have always been very happy with the service we have received from Rick and his Team.

Dan Bergmann

My wife and I recently purchased a used Sentra from a private seller, and needed a 2nd key fob , as the original owner lost one. The two brothers Rick and Jake were very courteous and ordered in a new fob and set up an appointment to have the programming of it done. The fob was there at the time of the appointment and they had us on the road in an hour. Nothing extraordinary, just doing business as promised. I was impressed on our first visit to Mertin Nissan. Thanks guys.

Chris Hatton

Fast and efficient as always.

Shaelene Bell (Shae)

Mertin Nissan is the BEST! Chad helped me get into my perfect vehicle. He was informative, honest, and flexible. He went over the top to help me find the perfect vehicle. Thanks so much Chad and Mertin Nissan.

Carol Yarrow

Jim Philips... One of the best Salesman around.. Sold me my 2018 Versa note and I love it...Ask for Jim when you go to Nissan!

Pearl Mills

My Sales Associate Kaylee was fantastic. I have recommended Kaylee and Mertin Nissan to many people.

Chris Heschuk

Excellent experience from beginning to end. Mertin Nissan was a great place to buy a car. I felt that Ken and everyone I spoke with was honest and staight forward. In the end I was more than happy with the price I paid and I look forward to coming back and buying a truck.

Mike Horner

Very professional, great inventory and Tanya was very patient.

Margi Jarvis

Just bought a 2019 Pathfinder Rock Creek Edition. I had the absolute best service from the team at Mertin Nissan. They gave me good price for my trade in (the best out of all the dealerships in town) and helped me in selecting the pathfinder. Love my new SUV! 100% recommend this dealership. Patrick Zeller went above and beyond . Thanks Patrick and Mertin Nissan.

Ann Pecsi

Big thanks to Surinder, Shawn and Mirander for helping us to lease a car so quickly. We appreciated all the professionalism, courtesy and answers to all our questions. Very positive experience for us.

Barb McCann

Great customer service and friendly and efficient staff. Thanks to everyone today.

Dawna Oliver

The service department staff are always cheerful and provide great service!

Melanie Reuter

Always courteous and go the extra mile. I never feel ripped off or that unnecessary work is being suggested. The price for maintenance is excellent and my car always comes back clean.

Rob Han

Terrible experience. Can't trust anything they say.

Wes

Great service, prompt and professional

Lorna Marshall

Service staff are friendly and helpful.

Jason Close

Rick and his team in service were helpful, upfront and acted as solid advocates with Nissan Canada. While I’m not a fan of Nissan Canada and their selective warranty coverage, Rick and team did excellent work and were upfront and honest. Highly recommend Mertin Nissan in Chilliwack, BC

Dan Denomme

We recently purchased a new Pathfinder and had it in for its first servicing. Everyone from the sales staff to the service staff were friendly and efficient. Very pleasant experience and we recommend this dealership .

Bill Kelder

They're service is very good and the price was reasonable. I miss the courtesy driving

Elizabeth Pedersen

My husband Blair Andersen and myself Elizabeth Pedersen decided it was time to update to a new vehicle. We both had Mustangs I had a 2003 Mustang I owned for 14 years and my husband received fron an inheritance and had a 66 Mustang. After much consideration we decided it was time to upgrade to a nice SUV so that we could be practical and safe in the winter time and enjoy our summer travel. We went to Ford in Chilliwack being as I had bought my old 03 Mustang from them and we wanted to know if they could work with us and we were told that they didn’t have an outlet to sell the 66 Mustang and they weren’t interested in taking either vehicle as a trade-in. We looked around to every dealer and fell in love with the Nissan Pathfinder. We really didn’t think it was possible that they could work with us given our circumstances but we went and talked to them anyways. Well Patrick Zeller (sales manager) and Tanya (sales person) were phenomenal and offered to work with us right away. They asked Scott Bate to come and look at our cars. Scott came over personally and was so knowledgable and friendly that we felt complete trust. Not only did they work with us but Scott found a buyer and came through for us in all aspects. We were treated like kings and queens and found the entire Nissan team to be not only personable knowledgable and friendly but kind of cute too:-) Miranda expertly guided us through the financing as we were dealing with two trade-ins. Now the Nissan Pathfinder speaks for itself, we just cannot believe all the bells and whistle’s and What a beautiful amazing vehicle this is. We are on cloud nine and so happy and would highly recommend these wonderful people and vehicles to you!!!!!

Steve Park

Had to have my car towed to the dealership after hours because it broke down. They were able to get me in the next day and fix the probelm! Service team is a pleasure to deal with. Up front about costs as well. Would recommend!

Cathy Wodtke

The people at Nissan were awesome they didn’t push or rush me I give them thumbs up because they went above and beyond to make my purchase an excellent experience. Thank you to everyone at Nissan

q c

Chad and Tyler from Mertin Nissan had provided me with the best service. As I live in Burnaby and had no car to get around, Chad went above and beyond to come pick me up and drove me to Chilliwack to get me in my new car. The whole process from start to finish was smooth and easy. Chad had made this the utmost pleasant experience with his professionalism and attitude.

Patt Elzinga

very helpful people and friendly

Stan S

I recently purchased a new Nissan Leaf from Mertin Nissan, and everyone from Brett in sales, Tanya the Sales Manager, Chris the GM, and Miranda in Finance were very knowledgeable, service oriented, friendly and accommodating. Thanks for the outstanding service and I'm happy to recommend you all. It was a great experience!

Colleen Johnson

I almost bought from here but changed my mind after some thinking about it. Was not impressed with the sales team. Salesman couldn't even be bothered to come along on the test drive.

JP N

The service department is great. Employees there are really helpful. Had my car battery changed today and realized I was missing a tire cap when I was there and one of the employee (can’t remember his name) replaced all four for me with no charge.

Hugh Graham

Service was good and staff were helpful

Ken Falk

Well done! On time, and the car came back nice and clean. Thanks

Bruno De Marchi

Miranda and Jacob were super helpful, the process went fast and smooth.

brett pearson

Just wanted to check things out but after speaking to Chad he was able to help educate me on what my options are and helped my find the right vehicle for myself. Even after he followed up and has put a lot of extra effort in to make sure that I was happy! Thanks again Chad!

Benjamin Geronimo

i have a great experience staff are friendly and my service appointment turns pretty good definitely will come back again

Ryan F

Great experience at the service department. I took my car in for a recall, and noticed a clunking sound afterwards. It turned out there was a problem with the bearings. Nissan wouldn't cover the replacement, but their service department did the work for free. They didn't even charge for realignment. You hear bad things about dealerships all the time, but this was excellent service.

Faith Krueger

We were very pleased with our experience at Mertin Nissan from the moment we walked in the door to the moment my husband drove away in his new truck. Jim took the time to understand exactly what we were looking for. He was personable, professional and reflects well on the company. We will definitely be back when it comes time for the next vehicle!

K Morris

very friendly helpful answers every question I had

Tamara Pluess

LOVE the guys at Mertin Nissan!! They always go above and beyond with service. Wouldn't take my vehicles anywhere else!

Fay

Nice people

oldbettie

Great service and very well priced!

Joe

Good service and friendly stuff they answer the E-Mails and calls with no time

Angela McIsaac

Awesome Byrce Gauer

Joanne Armstrong

Very good service on vehicle and very friendly staff.

Dorothy Roach

Bryce was very willing to do whatever he could to make our search for a new car as painless as possible.

Donna w

Fast and friendly service. They explained work that was done and what I could expect for my next service ????

MickE

We had a very positive experience at Mertin Nissan in Chilliwack dealing with Jeff Nery. Jeff asked us a few initial questions re what we wanted in a car and appeared to intuit just what we were looking for, so much so that the first (and only!) car he showed us was the one we ended up buying. We got a good deal on the 2016 Nissan Micra and on our 1997 Dodge Stratus trade-in. We feel well taken care of and supported by Jeff and the Mertin Nissan dealership. The more we drive the car, the more we like it.

Andrea Mothus

I had been shopping around for a new vehicle for a couple of weeks. After visiting Mertin Nissan, I found my vehicle. Brett handled the sale and was both experienced and knowledgeable. The sale was completed quickly and efficiently. I was very happy to have dealt with Brett and highly recommend working with him.

Johanna Arends

Jacob and Brendan were amazing! They didn’t pressure me into buying anything and they answered all my questions! I highly recommend working with them to get your next vehicle!

Amy-Jo Myton

Great experience!

Brenda Malloway

Great Service

Braeden Billon

Excellent experience with Chad, Tyler and Ken, very impressed with the quality of customer service, they are very good with keeping the customer happy.

Hiroaki Shinya

Thank you for your maintenance. But it is not comfortable about the remote engine starter on my key and the cruise mode. The remote engine starter is sometime working, though, almotst not working. So it is not easy. The cruise mode is working about 5 minutes after I start the engine, though, it becomes to not work about 5 minutes later. This is same situation before I took your maintenance.

Danielle Robert

I have been to Nissan in Chilliwack several times now, and the service has always been exemplary! I was hesitant to purchase from a dealership as I had a few bad experiences in the past, but that most certainly wasn't the case with Mertin Nissan. I have bought 2 cars now from there, and had the same sales person each time, Jim. He went above and beyond both times, to ensure he knew exactly what I was looking for while keeping in within my price range. It took a few test drives but he was patient, friendly, and always determined to find me exactly what I was looking for. He was also incredibly knowledgeable on the vehicle itself and even taught me how to use all the features of my new vehicle (thank god, because I am not tech savvy ;) Really great service! I recently send my friend to Jim when she was looking for a new vehicle. She was absolutely ecstatic that she got exactly what she was looking for and also found the service fantastic! The cherry on the top? I even got a referral bonus! Great service-- thanks Jim and Nissan!

Carol Archibald

Been looking around for a very long time and have dealt with a lot of sale reps. Wanted everything on my list at the best price possible. When I was in Mertins Nissan I met Jim and he did what every other sale rep couldn't accomplish, he listened to what my wish list was and not try and sell me everything else. Couldn't have asked for a better first time exsperence at purchasing a suv. This was all due to Jim's great personality . I highly recommend you ask for Jim. Thanks Jim

Christon Hahn

Work was good, no communication to let me know what was going on, my car was towed In Monday and needed the wiper linkage replaced... no contact from Nissan until I called on Thursday where they said my car would be finished that day. I have an electric car and asked that they plug it in as I was 70 km from home and wanted to get my groceries while I was there... they did not. I only had enough battery to barely make it home.

Wayne Tubbs

Good

usrail. com

Always a pleasure to do business here. Great staff!

Albert Selina

Always awesome staff very polite and tentative. Today my bill was less than quoted. You have to like that

Frank Bott

Pleasant staff and enjoy going to visit picked up a dealer trade car was ready And out in 10 minutes