Reviews of Lally Chevrolet (Car Concessionaire)

Stephanie Kriza

Great service as always and thanks to JP Bonneau for going over and above my expectations!

Jason Jolicoeur

Had a great experience here. I was driving nearby with my Bolt and was not going to make my destination on the charge I had left. I called and was welcomed by a very friendly receptionist who invited me to charge for free. They offered my family a washroom break, and snacks while we waited! Everyone was extremely friendly and welcoming. I would highly recommend this dealer.

Erin's Yoga for Living

Lally Chevy found my unicorn! They got me in my hard to find Chevy within a week. Mike worked hard to get me what I wanted. Service was awesome!

Michelle Lassaline

went in for service on my vehicle. staff were very friendly and the work was done quickly. nice waiting area with refreshments available, staff came by to ask if i needed anything. was pleased with their work

Adam Thomas

Had Lanoue's service department go over my 2011 Malibu with a fine tooth comb, she drives like new again and the service was done very fast.

Philip Parent

Total waste of time ! Told me to come out because they had a buyer for my car (advertised on kijiji) Wasted several hours only to get an offer wholesale auction price.... As I see it that was a lie and they owe me !

CURTIS RIVAIT

Great dealership, service is excellent so is the service department

Michael George

I had to bring my vehicle in two days before my scheduled appointment due to a malfunction. Scott was very accommodating and had my vehicle in service that day with all the work required completed by the next morning. By far the best GMC service I've had in a while.

Steve Mcmaster

The people are awesome to deal with just buying a truck from them now

Stephanie Klingbile

Attention to detail always! LOVE LOVE MY MR.GOODWRENCH ❤????????

moxiemusic

I bought my GMC Pickup truck at Lanoue's Chevrolet and love it !!... It was a great experience dealing with their sales dept , Marlene Moore from start to finish.. I hope to deal with her again one day at Lanoues for my next vehicle !!! Thanks Marlene for selling me a great GMC pickup :) Glenn Willson

Sonia Eid

My experience with Lally Chevrolet was great. Ahmad Khalife was very helpful and accommodating, and took the time to discuss everything with us. He was excellent in providing us with everything we needed from start to finish, and were friendly and courteous...and no pressure to buy! We were very impressed with the personal level of service received from him. I will definitely be back to purchase my next vehicle from Lally Chevrolet and will be referring our friends and family too! Thanks Ahmad and all Lally Chevrolet Team for the super service! Everything was taken care of for me when I picked up my Tahoe 2021.

Cara Flaming

Fast, Friendly service.

Ancient Spirit Temple Kung Fu

Amazing and very fast

jadon320

Great service department. Great people . Completely stress free. by far best experience iv ever had at a dealership.

Shelley Webster

All staff members went above and beyond what is expected. Special mention to J.P. Bonneau...he is, by far the best service advisor anywhere! He was thorough, courteous and humorous throughout the whole experience. Keep up the great work!

Brian Paccanaro (RescueDiver1874)

Went just for an etest but really great service

D McKinlay

Great customer service, reasonably priced, and accommodating when scheduling service appointments.

Marie and the ghostmonkey

Friendly service and good selection of vehicles to choose from they do all the paperwork and provide different options for your budget.

Jonathan Palumbo

I cannot say enough about how much I appreciate the service and support at Lanoue. I became a client due to a friendship connection and they have not let me down. I would have to say that even more important than great value and price, is how they view the relationship with a client. They treat you better than family and they make you feel valued. Today , more than ever, making things smooth, easy and saving me time has become so important. They do this very well. And I must admit that the four free oil changes just is the icing on the cake....nothing better than the bill with a zero at the bottom!

Keith Haskell

It was a great experience I stopped in just a look at a couple vehicles and as much as it was a windy quiet night, the sales guy come out and spoke to me and I was really glad he did and it was more than helpful and wanted to make sure that I got the exact vehicle that I wanted. It was just unfortunate I haven't really decided but I'm keeping an eye on this place, I appreciate the great service

Jennifer Sandie

Really thoughtful company

Ashley Corchis

Outstanding service!

Thomas Kalbfleisch-Mancini

Sales department is very knowledgeable and friendly. Very low pressure and takes the time to understand your needs and price point. Sales staff gets to know you and checks in with after the sale. Service department makes the service process simple with quick and polite service, as well as a complimentary car wash to make the drive out to Tilbury well worth it!

Sue E

Can't say enough about the staff & service at Lanoue Chevrolet. Always greeted with a smile & hello, no matter who you see. Purchasing my car here was the best decision hands down. All staff here, go out of there way to help out in any way they can to provide the best service I've ever received from a dealership. They treat you like family, that is so rare to see or feel these days. If I have a question, concern or need something repaired they are there for me every time. They work with you to make sure that everything goes smoothly. Where will I be purchasing my next Vehicle? Only at Lanoue Chevrolet!

Kyle Uzun

Great Serice!!

Avery

Amazing staff. They’ve always went above and beyond for me. I highly recommend them. Just purchased my second vehicle from them!

Diana White

Randy Newham was great. He goes above and beyound. Great deals right now...

kyle villeneuve

Always great service. They need to add change stations to their washrooms. I was there for an oil change and tire rotation with my 2 year old and had no where clean and comfortable to change him.

Tarik Butrus

Excellent and very friendly

Letti Spaghetti

I love my new 2021 Malibu. The service was great. They were all very helpful and it was always good energy. Even when I went in for service everytime. I love it.

JZ V

Poor salesmanship won't return

bill davidson

Thanks you for the superior service and sales expertise the Lanoue team brings .

G Mail

Great people to deal with. No nonsense.

CHAOS DERKINDEREN

Recently bought a car from this dealership. Since I live out of town dealt with Les McDonald. Les made the purchase painless and arranged for some follow up maintenance. I just had to get there and everything was was taken care of. Everyone else at the dealership was also very professional and courteous. Their Covid 19 safety precautions made me very comfortable during my visits. A very very positive experience.

Brandon Mullins

Great Service

Don and Wendy LaPrise

Curtious service, fast service

Tammy Ouellette

Once you purchase your vehicle, good service is the most important thing. The service at Lanoues is excellent.

Harold Bidlofsky

Very helpful

christopher rawson

Fantastic experience all around. All of the staff treat you like family and continue to do so after the purchase and into the service experience. No pressure, made the deal the way I wanted it.

dillon bouma

Great Service Department!

DONNIE DAWSON

Awesome service.

Dan Kresan

It's a tough time to try and but a vehicle with chip shortages and supply chain issues. My salesperson, Noah Morris, did his absolute best to try and make it happen. The first time I went he spent about 90 minutes trying to get the sales manager (who impressed me w less) to come out of a 2.5 hour (!?) job interview. He also chased down the same sales manager when he offered too little for my trade in. He was responsive to calls and texts. Because of supply chain issues I ended up buying my truck in Toronto but Noah and the sales manager tried to get the vehicle traded to Tilbury but were unsuccessful by no fault of their own. The other dealer was not wanting to cooperate. I felt pretty bad not buying my vehicle here entitling because of the effort Noah put into this. I'll remember to get back to him when it's time for my next purchase. Ask for Noah. He's young but he's got the right stuff.

W.F. Johnston

They work hard to takecare of your vehicle.

Kim Marchand

Everyone is always friendly and service is quick.

James Bradt

Great service from the best dealership GM has!

Chris Schweitzer

Lots to pick from

greg richardson

When we bought our 2020 Palisade i was under the impression that two keys were being provided. Only one key was provided and I was told by our salesperson that he would acquire a second key which he did not. I'm a little disappointed in someone saying they'll do something when in fact they don't.

Alvin Gutierrez

My wife and I purchased a 2019 Chevrolet Traverse from Marlene (sales) recently and we had a wonderful experience. We spent quite some time there as we came on a Saturday and was very busy, but the staff were all extremely friendly. There truly is a zero pressure environment - it felt like conversing with family you haven't seen in a while.

Barb Huiting

The customer service is unbeatable at Lanoues

Barb Watson

JP is awesome and the staff very friendly great service

Nick Skorin

Great service!

Bill Plumb

Well informed. Thank you! Randy Newham.

Jim French

Always a smile and ready to help

Brent

Incredible service! Scott & JP in the service department make my experience pleasant and efficient every time. I appreciate good service and will only go to this dealership for service on my vehicle.

Valerie Easton

My husband and myself traveled 7 hours yesterday to purchase and pick up my new car from Lally Chevrolet in Tilbury We are extremely satisfied with the professionalism and friendly manner our transaction was handled Thank you first to Erin Revenberg for introducing us to Chris France who handled our purchase and Danielle Simard for completed our paperwork seamlessly Thank you so much to this hard working team at Lally Chevrolet there's a lot to be said about finding a great small town dealer you can count on We will definitely recommend family and friends to purchase and service with you

Keith Andreoff

Was a great experience dealing with the staff at Lanoue Chevy will definitely refer them to friends

Wainer Sn

Service is very good.

Hunter Kohler

I am happy with the customer service I had, how fast my truck was done, and that they explained everything what was wrong with my truck and how to fix it. By far the best service I've ever had

Mike Hahn

I purchased a used car last spring. Overall a great experience.

Ron Dierckens

Awesome service department people!!!

corine garant

informative friendly knowledgeable nothing bad to say I have received Quick Service and when buying my car I had no pressure to buy it I'm very happy with my service I received

Adam Crowe

Purchased a used vehicle and had a few minor issues a few days later. Service was fast and helpful. Issue was fixed and so far no issues. Very friendly sales staff (Gayle)....So far so good.

Chill Machine

Dishonest dealership

Sue Collier

Great experience dealing with Les McDonald. The dealership helped me out about a month ago while travelling and I was in the market to trade 2 trucks for one. I was happy they had the one I was looking for. Helping people out in need deserves reward !! Thanks guys !!!

Mike Lanoue

Great old school staff. Excellent service.

Eugen Dura

Great experience. Thank you.

Eileen Hooker

Caring ,supportive , pleasant. ....great listeners.......helpful !

Louise Wright

My Equinox had a recall re:windshield wiper motor replacement. My appt. was timely and the replacement part installed . Very happy and appreciate Scott,s service ream at Lanoue Chev. Thanks Louise Wright

Jeff Glasier

Best experience I've ever had buying a vehicle I will recommend to all my friends and family

Justin Reinhardus

Really friendly staff who helped me find a great car. Special thanks to Dave Hamilton and Danielle Simard who were very accommodating and helpful throughout the whole process. I would definitely recommend checking here if you're looking for a vehicle.

Richard Roach

Picking up another vehicle, totally prepared for me!

Matt Pietens

Lanoue is the place to go! I just bought my 4th truck from them and could not be happier! The sales team at Lanoue could not help me enough! Marlene Moore was more than helpful with an easy care free sale! This is my second truck I have bought from her and would recommend anyone to deal with her!

sbml 2005

My son (21) bought a used car from Amfar and they treated him exceptionally well. They took care of a few issues after the sale and I was very impressed. So much so that I drove out to Tilbury when it was time for my next vehicle. I got the same exceptional service and attention to detail ... highly recommend!

Bonnie Peters

The people there are always polite and there for you. The service guys are always asking direct questions on your issues with your vehicle so that they can give the proper service for your needs. There's a sitting area complete with beverage (coffee tea or water) television, magazines and comfy chairs! Upon assessing your vehicle they will come out and let you know of issues that could immediate (or a need to do soon) issues which you could have them do as well. I find the entire team a courteous and polite group of people. Thanks guys.

Deborah Thomas

Bought a nice car there

Lloyd Doe

Buy a new vehicle check out Lanoues

Randy Bacon

Great place to buy your new ride sales persons are good to deal with and also to have your ride serviced would definitely recommend them for all your needs

Mark Seny

Great dealership and my salesman Les has gone above and beyond to ensure I had a great experience. Most friendly staff I have ever dealt with from sales to finance, overall a wonderful buying experience and a extra thanks to Les, buy from Lanoue you won`t be disappointed.

Laurie Galvano

I had a terrible experience and will not waste my time going there again.

Michelle Cornies

I recently purchased a vehicle from Lally Chevrolet Sabrina Coomber was my sales person. She was the best, she helped me find exactly what I was looking for. She was very knowledgeable and helped make my experience very enjoyable. When I went to get pick up my vehicle there it was with a beautiful bow. I highly recommend go to Lally Chevrolet and ask for Sabrina you won't be disappointed!

Keith Golden

It was nice to have people that try to please your needs. Made it a comfortable experience.

Kevin Fehr

Les McDonald did a great job finding us the perfect vehicle. I would highly recommend using him as a salesperson. Hes takes the time to find the vehicle you are looking for.

Erika Jones

Fantastic sales team. Pleasant and easy to work with.

Stu Craig

I have been buying my cars here for years. They are truly fantastic. They have extremely personalized service and are very attentive to your needs. I would strongly reccomend purchasing your new vehicle from Lanoue.

Sylvia Verhulst

Kind and gracious customer service. Very helpful and efficient. Thanks Dave Hamilton and Jocelyn Heyens.

Cheryl Mackinnon

Love dealing with Gale. Great dealership to deal with . This is my 3 car and I will continue to buy from Lanoues

Gail Tolmie

Your service team is awesome. Pleasant, efficient and knowledgeable. This service is what makes me return to Lanoue Chevrolet as a loyal customer.

Roger Brennan

Another first class experience with the team at Lanoue Chevrolet in Tilbury. Craig and Gayle got me into a new, 2018 Chevy Equinox at a price that was right for me. They took the time to explain the ins and out of the Equinox with all of its new and improved features. They did all the necessary set-up with OnStar and connected and programmed my cell phone into the system. From the test drive to driving out of the lot in my new Equinox, the experience was top-notch.

James Daabous

Excellent, friendly, and timely service!