Reviews of Fichault Kia (Car Concessionaire)

Robert Leonard

I was very impressed by the service and the speed of the work everything is ok...thanks for a job well done...

Jacques Ouellet

(Translated) Met with Mr. Fichault, very friendly gave us all the information we needed (Original) Rencontré M. Fichault, très sympathique nous a donné toutes les informations que nous avions besoin

Hélène David-Gélinas

(Translated) Very good services and the people who work there are kind and courteous. (Original) Très bon services et les gens qui y travaillent sont gentils et courtois.

Green Spag (Greenspag)

They have a bunch of variety of cars feom tesla's to bmw m coupe

Pino Conte

Customer Service is very important to the owners.

Justine T

(Translated) Excellent service from A to Z! I felt very well supported throughout my efforts ... You made my purchase of a first car super easy and stress free !!! Thank you! Excellent price too :) (Original) Excellent service de A à Z! Je me suis sentie très bien accompagnée tout au long de mes démarches... Vous avez rendu mon achat d'une première voiture hyper facile et sans stress!!! Merci! Excellent prix également :)

MILA CLÉMENT

(Translated) Good service, they inform us of the problems that our car has, but it is sure that the price is quite high, knowing that it is a dealership. (Original) Bon service, ils nous informent des problèmes que notre voiture a, mais c'est sûr que côté prix c'est assez élevé , sachant que c'est un concessionnaire.

lil_ gamer

(Translated) Very good service (Original) Très bon service

Rafael Pino

Great place friendly people not the price for parts and reparations

Tony DiPardo

Thank-you Steve and Austin. You guys went above and beyond. This was the ultimate customer experience. Would recommend you for sure!

Pierre

(Translated) Very good and courteous service (Original) Très bon service et courtois

Jocelin Bautista

Super

Johanne Roy

(Translated) Nice welcome and we take care of the customers. Restara to see the after sales service when I bought at Fichaud. (Original) Bel acueuil et on prend soin de la clientèle. Restara à voir le service après vente quand j'aurai acheté chez Fichaud.

David Poirier

(Translated) One of the rare times we are greeted by the owner of a dealership with a smile indicating that an advisor will be available in a moment. Quality service: we received the detailed information of two vehicles with the same interest. Exhaustive explanation of the small details and differences without taking part. Then test drive to test the said functionalities. People who inspire trust: We had some great conversations during the pricing discussion with surprising frankness. We gave a budget and the sales manager did several different scenarios in order to always respect it with a good mood and without having seemed annoyed to remove certain optional services. In short, we were pleasantly surprised at the quality of the service and gave my wife back the taste of making a car purchase, whereas before she always feared the finalization part of the transaction. Strongly recommended ! (Original) Une des rares fois où on cest fait accueillir par le propriétaire d'un concessionnaire avec un sourire en nous indiquant qu'un conseiller va être disponible dans un instant. Service de qualité : nous avons reçu l'information détaillée de deux véhicules avec le même intérêt. Explication exhaustive sur les petits details et différences sans prend partie. Puis essaie routier pour tester les dites fonctionnalités. Gens qui inspirent la confiance : nous avons eu de belle conversations lors de la discussion des prix avec une franchise surprenante. Nous avons donner un budget et le directeur des ventes a fait plusieurs scénarios différents afin de le respecter toujours avec la bon humeur et sans avoir eu l'air contrariée d'enlever certains services optionnels. Bref, nous avons été agreablement surpris de la qualité du service et a redonné le goût a ma femme de faire un achat automobile alors qu'avant elle craignait toujours la partie finalisation de transaction. Fortement recommandé !

rose audet

(Translated) My car arrived Friday noon with a tow truck and Monday morning the diagnosis was made and estimated too. (Original) Ma voiture est arriver la vendredi midi avec remorqueuse et lundi matin le diagnostic est fait et estimé aussi.

Marky Men

(Translated) Very good service. I have to clean the windshield and the conductive mat after an oil change ???? (Original) Service très bon. Jai du nettoyer le pare-brise et le tapis conducteur après une vidange d'huile ????

MICHEL PATRY

(Translated) Service, courtesy (Original) Service,courtoisie

Christian Cormier

(Translated) I appreciated the franchise of the sales manager. I will return for my next vehicle! (Original) J'ai apprécié la franchise du directeur des ventes. J'y retournerai pour mon prochain véhicule!

andré girard

(Translated) I like (Original) J,aime bien

Johnny B

(Translated) I hesitate to write this review. I know everyone is hungry this is time, but the service blah. Change of oil, installation of tire WITHOUT balancing and checking $ 250 ce, to say that the filters would have been changed (which I changed vla 1 month already) my wiper is broken (every time I have been at your house my wiper is breaking) weird. It was working great before I arrived. I gave you another chance .. All that to say that I will not return to your home for my vehicle needs. (Original) Jai hésiter d'écrire ce review. Je sais que tout le monde a faim c'est temp ci, mais le service bof. Changement d'huile, pose de pneu SANS balancement et vérification 250$ ????, ce faire dire que les filtres serait à changé (que j'ai changé vla 1mois déjà) mon wiper est briser (chaque fois que j'ai été chez vous mon wiper est briser) bizarre. Il fonctionnait très bien avant que j'arrive. Je vous ait laisser un autre chance.. Tout ça pour dire que je ne retournerai plus chez vous pour mes besoin de véhicule.

Marc-André Verreault

(Translated) Very good dealers! No pressure and listening to you! As well as excellent service in the garage for maintenance! Thank you! ???? (Original) Très bons concessionnaires! Pas de pression et à votre écoute! Ainsi qu’un excellent service au garage pour les entretiens! Merci! ????

Pascale Deland

Amazing service, great people that are always there to help! We will return when we need another vehicle.

Sylvain Roy

(Translated) Good Hospitality and Service ... (Original) Bonne Hospitalité et service ...

Denis Lamarre

Best service, best customer relations, best after sales report ...made me feel like family. Just go there and get the best of everything....simply a five star.

Nancy Menard

Excellent customer service in English and French

Dave Page

Great service and deal all the way through from first contact to final delivery! Thanks to Kar Kin Tsang for making it a great experience dealing with Fichault Kia!

daniel benoit

(Translated) I enjoyed my experience (Original) J'ai bien apprécié mon expérience

LE Véridique (Blizz)

(Translated) Bad customer service. They charge far too much without paying. Their service associates do not have any expertise. They give different information to the phones and on the spot they say the opposite. In short if you have services to perform on your Kia do not go home. Rotten services. The owner is not professional. (Original) Mauvais service à la clientèle. Ils chargent beaucoup trop chers sans pourtant régler. Leurs associés aux services n’ont pas de savoir faire. Ils donnent des informations différentes aux téléphones et sur place ils disent tout le contraire. Bref si vous avez des services à effectuer sur votre Kia n’allez pas chez eux. Services pourrie. Le propriétaire n’est pas professionnel.

Eduardo Castaneda

Best experience with any dealership ever. Great prices, friendly, negotiable... Amazing overall.

Jean-Jacques Canaby

(Translated) Really very pleasant customer service. Listening and very patient. Kia found the perfect vehicle we needed. Thank you for their professionalism. (Original) Service clientèle vraiment très agréable. À l’écoute et très patient. Kia a su trouver le véhicule parfait dont nous avions besoin. Merci pour leur professionnalisme.

catherine demczuk

(Translated) Great (Original) Super

Geneviève Bourgault

(Translated) Once again, I received impeccable service from the entire Fichault Kia team. My new Forte is the third vehicle I pick up at this garage and I am still satisfied with the purchase service as well as the after sales service. Thanks again Félix, François and Geneviève! (Original) Encore une fois, j'ai reçu un service impeccable de la part de toute l'équipe de Fichault Kia. Ma nouvelle Forte est le 3ième véhicule que je prends à ce garage et je suis toujours aussi satisfaite du service à l'achat que du service après vente. Merci encore Félix, François et Geneviève!

Guy Leblond

(Translated) This evaluation relates to the sales department only. Competitive prices and outstanding service. Steve Molla is a pro. (Original) Cette évaluation concerne seulement le service des ventes. Prix compétitifs et service hors pair. Steve Molla est un pro.

Haotian Jia (Blessoflight)

I was doing stage at here for 3 weeks. Everyone is friendly and they really tried to help you. For each case, all the mechanics tried to do their best as they can to solve the problem. I learned a lot from there.

Joe FRANK

(Translated) Super service as usual this is the second car that bought from them the personal is courteous as they said like ben ca moé! (Original) Super service comme dhabitude cest la deuxieme voiture quont achete chez eux le personnelle est courtois comme ont dit aime ben ca moé !

Jeff H.

Without a doubt the best service of any dealership I have ever gone too bought Kia six months ago

Valérie Laroche

(Translated) Excellent customer service. (Original) Excellent service à la clientèle.

Ирина Кургинова

Perfect service!!!

Marc Landry

(Translated) Very professional and courteous staff. I recommend without hesitation. (Original) Personnel très professionnel et courtois. Je recommande sans hésitation.

Martin Vaillancourt

(Translated) Very, very good service. From A to Z everything was great. (Original) Tres, tres bon service. De A a Z tout a ete super.

NightCrawler EM

(Translated) Impeccable service, courteous and warm (Original) Service impeccable courtois et chaleureux

Paul Ouellet

(Translated) The parts are all more expensive than elsewhere (Original) Les pièces sont tous chere plus qu'ailleurs

Nat p

(Translated) Very good after-sales service on occasions where new, I have been well served. And the service for maintenance (garage) super welcome and kindness! ???? (Original) Très bon services après vente d'occasions où neuf, jai été bien servie. Et le service pour l'entretien (garage) super accueil et gentillesse !????

vermi selle

(Translated) Fast and courteous. (Original) Rapide et courtois.

Miguel Aviles

Great service, love Kia sportage!

Michel Savoie

(Translated) very good service after dinner sales (Original) tres bon services après souper ventes

Claire Paradis

(Translated) I found what I was looking for, but using it forgot his smile (Original) J'ai trouvé ce que je cherchais, mais l'employer avait oublié son sourire

Brenda Laredo

An exceptional experience ! When buying something as important as a car , knowledge, reassurance and taking the time to walk you through the details rather than being the “pushy salesman” goes a long way to making a difficult decision an easy one ! At Fichault Kia, I felt valued and taken care of from the moment I walked through those doors! Our entire experience beginning to end felt easy and felt right! The salesman were amazing! The owner has a strong presence greeting every client upon their arrival and departure. So proud of our decision to purchase a Kia Sportage but even happier to have purchased from this particular dealership! Thank you Me Fixhault and team!!!! I will be sending you business!!

Jean-Pierre Rainville

(Translated) Very good services (Original) Très bon services

Denis Côté

(Translated) Good service (Original) Bon service

james henrichon

(Translated) Fantastic purchase of a beautiful black sportage! 2 wheel 2018! (Original) Fantastique achat d'un beau sportage noir ! 2 roue 2018 !

Chantal Vachon

Awesome team. Great service.

Chantal Lacroix

(Translated) Very good service and great team. ???? (Original) Très bon service et belle équipe. ????

Diane Dube

(Translated) Excited by my experience of buying a Kia Forte at Fichault. Courteous and friendly staff. Pleasant atmosphere. Warm welcome. Especially what is very important, no pressure, which is very pleasant. Impeccable service from all the people I saw and I had my questions answered with patience, especially since this is the first time I have bought a new vehicle from a dealer. It is a team that is customer-oriented, we are very well received. I cannot speak of after-sales service since I have only had my car for a week. I say a big thank you to Benoit, Brian, Lucie and the one who took care of the delivery of the car. You make a great team. (Original) Emballée par mon expérience d'un achat d'une Kia Forte chez Fichault. Personnel courtois et amical. Ambiance agréable. Accueil chaleureux. Surtout ce qui est très important, pas de pression, ce qui est très agréable. Service impeccable de toutes les personnes que j'ai vues et j'ai eu des réponses à mes questions avec patience, surtout que c'est la première fois que j'achetais un véhicule neuf chez un concessionnaire. C'est une équipe qui est axée sur la clientèle, on est très bien reçu. Je ne peux pas parler du service après vente puisque cela fait seulement une semaine que j'ai ma voiture. Je dis un gros merci à Benoit, Brian, Lucie et celui qui s'est occupé de la livraison de la voiture. Vous faites une super équipe.

Line Thériault

(Translated) Very good service from Karkim, perfect price, no sales under pressure. (Original) Très bon service de Karkim, prix parfait, aucune vente sous pression.

Sébastien L’Arrivée

(Translated) Excellent service !! Professional team. Excellent experience with my salesman Julien Demers. (Original) Excellent service!! Équipe professionnelle. Excellente expérience avec mon vendeur Julien Demers.

Rasandratana

(Translated) Very customer-oriented and very professional team! I recommend ! (Original) Équipe très soucieuse du client et très professionnelle ! Je recommande !

Vanessa K.

(Translated) Wow really care about their customers, I bought my car there and I will buy the next one there too! Have always done everything in their power to give me the best service, have satisfied all my requests, really wow (Original) Wow vraiment soucieux de leurs clients, j'ai acheté ma voiture là et j'acheterai la prochaine là aussi! Ont toujours tout fait en leur pouvoir pour me donner le meilleur service, ont satisfait toutes mes demandes, vraiment wow

CampiAventures

A+

Michel Meunier

(Translated) Very good a big thank you to the team. (Original) Très bonne un gros merci à l'équipe.

alain

(Translated) Excellent service, very pleasant atmosphere, no stress for the customer! (Original) Excellent service,atmosphère très agréable,pas de stress pour le client!

Ret1597

I bought a used truck from them. Everything was done online. They were very nice. I dealt with Kirkan Tsang. He was very efficient and pleasant. The truck was exactly as advertized. I would like to also thank Johanne St-Cyr in financing, she was awesome to deal with. I was also impressed with the delivery process, thank you Christian. I would not hesitate to buy from them again.

Johanne Lemieux

(Translated) Very welcome dear fichault kia, good service from your par, Thanks for a new client (Original) Très bien accueilli cher fichault kia ,de bon service de votre par ,Merci pour une nouvelle cliente

Steve Bélanger

(Translated) Courteous and helpful a very good service I recommend (Original) Courtois et serviable un très bon service je recommande

G Bouchard

(Translated) Courtesy and services, number 1 ???? (Original) Courtoisie et services , numéro 1 ????

Steve Durant

(Translated) Not really a success in the service dept (Original) Pas vraiment un succès dans dept de service

Mario Cyr

(Translated) My wife bought her Kia Rondo there in 2010, nothing to say. I bought my Rio in 2018 and couldn't negotiate anything, the seller almost kicked me out. Result, I bought in Brossard. We gave a 2nd chance for a Kia Seltos 3 weeks ago and the sales manager made us believe he was giving us the winter tires for free, completely bogus, hidden charge of $ 1273 on the invoice, result? We bought in Valleyfield. I would like to encourage local traders but not at any cost! (Original) Ma conjointe a acheté sa Kia rondo a cet endroit en 2010, rien à dire. J'ai acheté mon Rio en 2018 et impossible de négocier quoi que ce soit, le vendeur m'a presque sorti à coup de pieds. Résultat, j'ai acheté à Brossard. Nous avons donné une 2ème chance pour une Kia Seltos il y a 3 semaines et le directeur des ventes nous a fait croire qu'il nous donnait les pneus d'hiver gratuitement, complètement faux, frais cachés de 1273$ sur la facture, résultat? Nous avons acheté à Valleyfield. J'aimerais bien encourager les commerçants du coin mais pas à n'importe quel prix!

Styve Bouchard

(Translated) Excellent service! (Original) Excellent service !

Mila Spivak

(Translated) A month ago, on March 29, 2019, my husband Igor Belocerkovski exchanged his Kia Sorento 2014 for a Kia Sorento 2019 at Kia Fichault Chateauguay. The service was amazing and Félix Brault, who was the seller I dealt with, was amazing. François Monnier Charbonneau, the sales manager, was also a great man and did his best to provide exceptional service. He was extremely charismatic, listened to each of our needs and provided the most extraordinary service. Johanne St-Cyr, the director of finance, helped us solve some financial problems that prevented us from getting the car we had dreamed of for a long time. Benoit Fichault, the owner, was always there to make our experience exceptional and my husband Igor B. and I were given the attention we needed to leave happy. We highly recommend this dealership and will return 100% for our next car. (Original) Il y a un mois, le 29 mars 2019, mon mari Igor Belocerkovski a échangé sa Kia Sorento 2014 contre une Kia Sorento 2019 à Kia Fichault Chateauguay. Le service était incroyable et Félix Brault, qui était le vendeur avec qui j'ai fait affaire, était incroyable. François Monnier Charbonneau, le directeur des ventes, était également un homme formidable et a fait le maximum pour nous offrir un service exceptionnel. Il était extrêmement charismatique, écoutait chacun de nos besoins et fournissait le service le plus extraordinaire qui soit. Johanne St-Cyr, la directrice des finances, nous a aidés à résoudre quelques problèmes financiers qui nous empêchaient d’obtenir la voiture dont nous rêvions depuis longtemps. Benoit Fichault, le propriétaire, était toujours présent pour que notre expérience soit exceptionnelle et que mon mari Igor B. et moi-même recevions l'attention dont nous avions besoin pour quitter heureux. Nous recommandons fortement ce concessionnaire et nous y retournerons à 100% pour notre prochaine voiture.

Yolande Boies

(Translated) we are always well received at Fichault Kia. People are polite and they know their stuff. Thanks Kia. (Original) on est toujours bien accueillis chez Fichault Kia. Les gens sont polis et ils connaissent leur travail. Merci Kia.

Christian Levesque

(Translated) Impeccable service !! (Original) Service impeccable !!

Serge Demers

(Translated) Quick and courteous service, return by taxi while waiting for my car at home. (Original) Service rapide et courtois ,retour en taxi dans l'attente de ma voiture à la maison.

Danny Jones

Very happy with my Kia Sportage.

Louise Tremblay

(Translated) Clean and good service (Original) Propre et bon service

Sonia Charbonneau

(Translated) The owner is really nice. He took the time to talk to us and answer our questions. A very simple and honest man. My partner and I loved our experience. (Original) Le propriétaire est vraiment gentil. Il a pris le temps de nous parler et de répondre à nos questions. Un homme très simple et honnête. Mon conjoint et moi avons adoré notre expérience.

Glenn Phillips

Vast selection of Kia and non Kia vehicles. New and Used.

Jason Lettre

Very friendly and professional

kevin hamelin

Excellet service

Jody Kydd

Big Thank-you to Benoit Fichault & his fantastic staff after I recently went to Fichault Kia in Chateauguay for the first time. Lost my only key during the bad windstorm recently and luckily for me my great service advisor, Jessy Pilon-Lemire went out of her way to: 1. Immediately fit me into a very busy schedule and then 2. Arrange two mechanical recalls to be done along with getting my new key made! All this done during busy winter tire season - and quickly - WOW! I highly recommend this very friendly & professional dealership for the fantastic customer service - Thanks again!

Serge Nolet

(Translated) A very nice team (Original) Un equipe tres sympatique

Quang-Danh Dam

I shopped online for a used car, and chose one here. No-pressure shopping, overall the staff was friendly. Got a good service from Kar Kin who was also helpful with after-sales support. I bought the car about a month ago, and I'm very satisfied with my pick.

Iaroslav Aleksyuk

Very nice place. Professional staff.

Stephane Berthelette

(Translated) If I had good sales service and very good credit information, yes I recommend them (Original) J'si eu un bon service pour la vente et de très bonnes informations pour le crédit,oui je les recommande

Joanne Frenette

(Translated) Good courteous service (Original) Bon service courtois

Jimmy Rice

I called twice last week for an oil change , secretary said I will be called back . Still awaiting a call back . I just went to dealership , they are busy . I waited a few minutes and then left. I came back a good 15 minutes later and waited in line for an appointment . I was told to wait back as another customer went ahead of me . Hope the boss sees this ! I might be going to another dealership real soon ! Everyone that walks into the shop is a customer . Treat them like family!

Judith Gale

Buying a new car at Kia Fichault was a very pleasant experience. Mathieu was knowledgeable and helpful with scheduling test drives and helped us compare our 2 favourites to get the best value for our investment.

Maryka Girard

Really nice sellers who actually try to give you the best price possible

thomas bibienne

(Translated) Excellent customer service, after a brief incident on the car, a solution was found by the management of Kia Fichault. After-sales service of trè shaut level. To recommend ! (Original) Excellent service client, après un bref incident sur la voiture, une solution a été trouvé par la direction de Kia Fichault. Service après-vente de trè shaut niveau. À recommander !

Martin Fournier

(Translated) A word of trust and a company. We were super well received. Stephane Hudon takes good care of his customers. This is my first experience, but I already knew the good reputation of this company! Kudos to the entire De Kia Fichault team opportunity for their honesty. (Original) Entreprise de parole et de confiance. Nous avons été super bien reçus. Stephane Hudon prends bien soin de sa clientèle. C’est ma première expérience, mais je connaissais déjà la bonne réputation de cette entreprise! Bravo à toute l’équipe De Kia Fichault occasion pour leur honnêteté.