Reviews of Canada RV (Car Concessionaire)

Rick Fedorowicz

Great people to work with. Very helpful with questions. As a RECPRO distributor, they were helpful in adding new products to their web sight when I asked, and processed my orders quickly. Shipping rates and times were pretty good as well. I purchased a powered, reclining love seat and matching dinette cushions. They look great, the dimensions were accurate, the cushions for the dinette are a bit small for my dinette but i expected that and I purchased some matching fabric and made some additional cushion pieces to take up the gap. I’m very happy with the items and the service. The new furnishings look great and work great. Thanks folks.

Aung Lwin

The products are always in good packaging and shipped out as soon as they are available. Will definitely order again and recommend to my friends and customers.

Keith Bevan

Very reasonable, good quality

Randall

I'm very satisfied first time order, purchase and goods receipt with Canada RV. 48"-110" RecPro RV Slide Out Awning Fabric, and 15' RV Awning Replacement Fabric. With my mechanical experience (meaning handling spring tension energy) installed both materials "safely" and fit good as new original. Completed project in 8 hours comfortably, a few minutes help from wife when needed and time for lunch. I trust in Canada RV catalog range of products is all I need to keep my 25 ft. 5th wheel RV in top shape.

Edmonton Dom

(Translated) I ordered products early for the RV season and the customer service was impeccable. Thank you Canada RV. (Original) J'ai commande des produits tot pour la saison de VR et le service a la clientele etait impeccable. Merci Canada RV.

Monique Gogich

The good: Sales was very easy to deal with, great response time. The rep answered all my questions and was very accommodating. The blinds I ordered arrived sooner than I expected. There was some slight damage to the outside of the package but the blinds were packaged very well so there was no damage to the items. The quality of the blinds is very good, being that they are made by the same manufacturer as the original blinds in our motorhome. The colours are pretty true to the website. Now for the not-so-impressive things. 1. The colours I originally wanted for my day/night blinds ended up not being available for whatever reason; in fact, the sheer (day) portion was only available in white, so I ended up ordering something I'm less satisfied with than I intended because suppliers for these items aren't easy to find. The colours I got will do, but they're not ideal. This could be a supply chain issue and no fault of CanadaRV, but they need to update their website to what is actually available, or post a caveat at least. 2. The cost of shipping is a killer. For the price I paid for the blinds, free or at least a discounted flat rate would be nice. And the original shipper seemed to have misplaced the shipment; i had to call after two weeks of no status change from 'in transit'. Luckily my call got things moving again. 3. Yes, the website does say the 'night' portion of the blinds aren't blackout - or at least it does now. I don't think it did when I ordered. There's really no difference in light filtering capabilities between the new blinds and what I already have installed. A blackout option would have been nice; the website's suggestion of ordering roller blinds if you want blackout doesn't work for my motorhome. I required pleated blinds. Overall, CanadaRV performed well and exceeded expectations in a couple areas. The issues I encountered were largely not their fault. But I did want to note them so other consumers are aware of the possible hiccups. All considered, I would order from them again.

Michael Horne

Looks good, reasonable quality, very light. Quick and satisfactory response from sales (with the one ordering issue I encountered). Delivered across Canada within the stated delivery times once the above order issue was resolved. Arrived in good condition and was protectively packaged.

Elaine acton

This a great company to deal with. Very friendly staff and excellent service. Will definitely use them again.

Robin Allen

Good business to deal with. Order took Months to come in but due to covid we under stood. Had issue with short on my order and was fixed up right away soon as I called. Thabks

Rob Keogh

Bought a RecPro 58 inch power reclining sofa. Easy transaction, lots of communication and sofa arrived in perfect condition. Would buy from again.

Chuck S

I just purchased a 110 volt stainless rv fridge from Canada Rv to replace the dometic rv fridge that failed after 5 yrs. The support on the phone was great and the delivery to my house was great. I have been using it a couple of weeks now and we love it. Thanks for all your help.

Richard Gagne

(Translated) Very good service and good price (Original) Très bon service et bon prix

Scott Mac Andrew

Don’t bother ordering small items from this store. Shipping is too expansive and you will wait forever and that is if you even get your order. Also shipped 25 foot trim instead of 50. No problem they shipped another 25 feet and wait again.

Carolanne Dionne

(Translated) We ordered trailer lights, they are super beautiful and of good quality except they did not work! The customer service we received was poor and we were not refunded or exchanged so $ 160 later we have two non-working light fixtures! (Original) Nous avons commander des luminaires de roulotte il sont super beau et de bonne qualiter sauf qu’il ne fonctionnais pas ! Le service client que nous avons reçu étais médiocre et nous n’avons pas été remboursé ni échanger donc 160$ plus tard nous avons deux luminaire non fonctionnel!