Reviews of CARSTAR Charlottetown (Car Concessionaire)

Kenneth Pardy

Fast,friendly service and the vehicle was very nicely detailed. Very happy with the whole experience!

Craig Mackie

From the moment I arrived at CARSTAR Charlottetown, I knew I was working with professionals. Devin Dawson was prompt, efficient, and knowledgeable with his estimate. CARSTAR had my car in and done in two days as promised. I have only one small negative. I had to call to find out if the car would be ready. It was a good thing I did. I barely had time to get out of the office and out to CARSTAR before they closed. They did a great job with the repair. Overall, I'll give them 5 out of 5.

Roseanne Mossey

I recently had a truly amazing experience at CarStar, where from beginning to end they made me feel confident in their work and so very happy to be a customer of their auto body shop. The CarStar team is kind, professional and most importantly they do a meticulous job of repairing your car! I was incredibly impressed with how beautifully the damage on my car was repaired. It was seamless and looked as though it had just come from the factory. The finished product is evidence of the quality work they do at CarStar and the pride they take in returning your car to you after a perfect job has been done. The integrity of their work, attention to detail and the wonderful team make CarStar somewhere I would highly reccomend as the perfect place for all your auto body needs. I can't say enough about how much I appreciate their work, thank you, CarStar!

redrokbikes

Good morning, I would like to share the absolutely positive experience I had with Carstar Charlottetown. I was greeted immediately and promptly had my car examined. I knew when I was leaving the work that needed be done. The staff was beyond helpful and curtios. Even recalling my name, and car. They assisted with my rental and even cleaned my car spotless, this alone was no small task. I rarely, almost never, write a review however I do believe they deserve to know how impressed I am. Thanks for the great work! I will continue to recommend you highly.

Tony Lu

I used to get my Mini cooper service done in Centennial Carstar Summerside. They were good so when I moved in Charlottetown I wanted to do the safety inspection in Centennial Carstar Charlottetown. I made the appointment online and wrote "safety inspection" in the comment. But when we were there they told us they did not do the service and the appointment online was only for appraisal. But why didn't they read the comment in the request and replied with a NO? It took only one minute to review one more line and can save our time. Will never be there anymore.

Perry Williams

This morning I had an 8AM appointment for a small paint repair that I was told at the time I made the appointment would take about 2 hours to fix. I wandered around putting in time visiting other local business and returned at 11pm to pick up my repaired car. Alas, my car was exactly where I had parked it 3 hours earlier. What? When I went in to retrieve my keys, the young gentlemen made the remark that they had had a busy morning and had not gotten to it just yet??? What about the 8am appointment I thought. I guess that meant ... "Drop it off and maybe we'll get to it sometime". NOT GOOD ENOUGH! In future I'll be taking my business elsewhere. NO STARS. ( I had to choose 1 in order to post the review)

Nel Mack

Good price fast service

Timmy Carter

I had a collision with my car and my insurance company sent me to CARSTAR. Well, am I ever glad they did!! Jennifer and Devin were top notch and really helped me out in my frantic state. They were able to hock me up with a rental car and look after fixing my car. I picked up my car today and am very happy to say that they did an awesome job of all the repairs. Thanks Folks!!

JULIA Oraniuk

Great service

Kay

Lovely staff, very transparent with communicating with their clients. Great job done on my vehicle after I had a bad accident and they were very kind to drive me to my rental appointment. Highly recommend these guys ????

Garth Neily

After an accident they told me they would get it repaired in 2 days. They then pushed it back by several days each time I called because they broke parts and took 10 days to return it. After a month I got an oil change at another shop and they notified me that my radiator had been pushed back from the colision and they had neglected it.

Reggie Jameson

Had our work truck in for body work. Work was done promptly, professionally, and within the quote. Very happy!

Matthew Metcalf

After being involved in an accident, my insurance set up the repair. Carstar was able to drop off a rental car to me when they came to tow my car away. This saved me a lot of hassle! I just picked up my car this morning and I am very happy with the great work they did. Thanks to the whole team!

Cory “HOLLYWOOD” Drake

Great service and great staff

Louise Larsen

My friend used this business and had great results.

Xinghai Lu

The most honest staff in town,with professional knowledges and skills.

Daniel Hughes

Great service. Great staff. Repairs completed ahead of schedule.

Jianlong Wang

Really professional repair service and nice staff.

dagger 069

I was recently in an accident and my insurance recommended CARSTAR for my car to be fixed. The staff were friendly and professional. I picked up my car yesterday and it looked beautiful. The door that was damaged sticks a little when I shut it but it overall looks great. They kept me updated the entire time via email and gave me information on what stage of the repair my car was at. It was an overall very positive experience and I am so pleased to have my car back. Thank you CARSTAR

Amy MacQuarrie

Absolutely awesome team of people ! My car was hit when someone decided to pull a u turn in the middle of the road. 2 and a half weeks later you would never know anything ever happened to the car! Team is polite and funny. Absolutely recommend

F Fouchere

Great service, very professional. Have had my car in twice (sent by insurance company and Dealer). Great experience both times. It's great dealing with Pros.

CJSM Doughty

They went above and beyond for us after doing some insurance work on our Cruze! Amazing work, fast service and they worked with our insurance directly, taking the stress off of me! They were a pleasure to deal with! Would recommend these guys to anyone!!

Catherine Albert

Excellent customer service. Some of the best I've experienced in Charlottetown. Very fast repairs and they look great. And they even pressure washed my car mats.. which were a mess but had nothing to do with the repairs. A nice touch.

Rick Burke

Car repairs due to accident. Car was ready 1 day prior to promised time. Excellant service.

Abby Oliver

I was beyond pleased with the service I received. I needed to get some body work done on my vehicle after being in an accident and they were incredible to work with. They walked me through all the necessary repairs and made me feel comfortable, knowing my vehicle was in good hands. When I got my car back, it looked better than new!! 100% recommend.

Gail Osborne

We are very satisfied with the work that we had done.And would recommend them gladly

Beth Whittaker

Couldn't be more pleased with the work done on my vehicle due to squirrels chewing wiring, etc. They replaced all the damaged parts and put the car back together perfectly. It looks like new! I wouldn't hesitate to use their services again and would recommend them very highly.

susan simpson

Excellent service and beautiful job painting car

Carla Wilson-MacKinnon

Excellent service!!

Ganesh Gopan

Carstar did an excellent job in fixing my 2011 Nissan Altima after it was hit by a truck and got dragged. They managed to fix and paint it very well.

Kathy Forshner

Great service from Carstar and they even cleaned my car before I picked it up!

Jin Hyuk Cho

Quick response and great service. 100% satisfied with the result. Thank you!