Here you have all the opinions of real people like you who consume the services and products of Bill Howich Chrysler Ltd. (Car Concessionaire) near to the territory of Campbell River (Canada).
Currently this firm has a rating of 4.3 out of 5 and this score has been calculated on 127 reviews.
You may have noticed that the average score it has is really good, and it is founded on a high number of reviews, so we may conclude that the rating is quite accurate. If people have bothered to leave their score when they are satisfied, it works.
You know that we don't usually bother to write feddbacks when they are good and we usually do it only if we've had a problem or issue...
This Car Concessionaire corresponds to the category of Car dealer.
Gary Schell; this is who you want to ask for at Bill Howich Chrysler. I told him what I was looking for in a car and he came through with the perfect fit and didn't try to sway me to anything different. Cool, calm and not overbearing, the whole buying experience went as good as it possibly could. Thank you Gary - i'm still getting compliments on my Avenger :)
Bought a Silverado here from Red Jacket Rob. 10/10 service
The guys and girls at Bill Howich were really helpful, thorough, and got me quickly and fairly into the Truck that I wanted, and I couldn't be happier with the service I received from start to finish. I will bring my business and personal needs to Howich only!
Friendly staff. The service department was very helpful.
Another great customer service experience :) friendly and helpful and lovely!
Bought both family vehicles from Gary. ...excellent service! highly encourage anyone to ThinkGary!
I would honestly give this 0 stars or negative 5 stars. Nothing but issues from the get go. Bought a truck that I was told passed a safety inspection and then my front left bearing went witch is ok but took it into a different shop and those machanics said they have no idea why this truck passed with ALL the issues it was having. Not to mention I bought a 5k warranty witch wasn't honored when it came time for work to be done. Poor sales, very poor machanics, and the worst management\finance team I probably ever will deal with. Stay away from this company. It should be called bill howmuch because they will screw you out of your hard earned money ???????????? I had the truck 4 months and put 15k down plus bought the 5k warranty. Truck was worth 27k. I recieved $590 back when I sold it.
my wife was out on the forestry roads and suffered a flat tire. there were more issues as my children were still at the camp site. Roadside was going to be over an hour and these guys went above and beyond and sent a tech out to assist her. Big thanks!!!!!
Well, I bought a car the odometer wasn’t working since day one. I did notice while heading back home, next day call them they were like oh we can’t fix it sorry. The paperwork they give when I bought the car it says the odometer is working and I did tell the dealer and they said oh that’s a mistake again sorry. So, to cover their mistake they said we told you the exact kilometres on the car. All I want them to fix the odometer but they just said they don’t want to spend on the old car. The car is working fine. Just their ignorance leads to the bad review. But I also wonder what if there was some major issues then what? Will they be like oh I don’t want to spend money on the old car.
Live the oil change Express that they have. The guy in there was amazingly friendly and professional.
Was out camping when the A/C compressor failed on my 2002 Dodge Ram 1500 on Sunday night. Because I needed to be at work on Tuesday and the vehicle wasn't going to make it to the North Island, I was having to consider some unpleasant options. I arrived at the service desk a bit before opening time on Monday morning and explained my plight. Even though the day was previously booked and customers kept coming in, Josh was extremely helpful and the team at Bill Howich Chrysler had me home on time Monday evening, finishing this unplanned job my mid-afternoon! They also noticed an idler pulley bearing starting to go and replaced it too, all for the same price estimate initially given. Thanks guys! Well done!
I recently bought a used vehicle from Bill Howich Chrysler. Ron May was my salesperson and he was exceptional to deal with. He was prompt at retuning calls and emails and was most cordial to deal with. In fact, everyone in the dealership that I dealt with from Ron to sales manager Al, to financial person Judy (who came in on her day off to help me) to the ICBC person Michelle, were all wonderful to deal with. There was no high pressure. It was more like sitting in your home having a chat with these folks. I would go back to this dealership in a heartbeat to buy another vehicle. I can't recommend them highly enough.
Good selection of vehicles, helpful staff, great deals.
We went in to look at a 2005 F150, listed for sale at $8,698.00 as it had been sitting on the lot for three months. We were looking at the truck for 20 minutes and no sales person came out to assist. Eventually we made our way into the dealership, and were told they were "extremely busy" and that someone would help us shortly. Eventually, Naji did help us and took us for a test drive. He told us that when the truck was brought in on trade, the only thing their service department could find was that the truck needed an oil change. As we were on our test drive, it was discovered that the stereo did not work, none of the controls for the windows worked unless controlled from the driver's side door, the passenger side window wiper blade was broken, and there was mold growing on the window wiper controls. While explaining our concerns, Naji interrupted me at least twice to either 'reassure me' or 'correct me' about the issues listed above. When these things were brought up, we were told that the service department could look at the issues in the next half hour. We provided Naji with our phone number to let us know when they had looked at the issues. After a hour of waiting, we called Naji, but was told that we was dealing with another customer. He called back about 10 minutes later to tell us that the truck had just gone into the service shop to be looked at. We went back to the dealership, and were told that it was a break in the wiring. They could either fix the issue, or offer us the truck at a lesser price. We told them we had $7000 in cash, and would pay the tax to take it off the lot that evening. We were then told there was a 'documentation fee' of $499 that was non-negotiable - we then dropped offer to $6500 as they did not mention the fee before. Naji went back to his manager with this offer, to which he returned a minute later to say they would not accept anything under $8000, but they would "throw in" the wiper blade. We then offered to pay $7500 plus taxes - with the dealership not having to deal with the electric issues. Again, Naji returned a minute later saying they would not go below $8000. He told us the plan was to then fix the issues with truck, and then list it back at the original $11,995.00 that it had been listed at before. When we said we were walking away, Naji wanted to know "but why?" When I told my mother-in-law the story above, she told me that she too had gone to see the truck, a week before we had. She took it for a test drive and pointed out all the issues we had discovered to them. So we now know the dealership was aware of the issues, but chose to ignore them, and play dumb when they were discovered by us. TLDR: Rude salesperson, spent an entire afternoon at a dealership that wouldn't negotiate, even though many issues were found upon test drive (that the dealership was aware of and played dumb about), and then were told that if we didn't offer at least $8000, they were to going to "fix" the issues, and raise the price. I wouldn't recommend this dealership to anyone.
Ron May got me an amazing deal on a new Dodge Ram sport. The service department was really knowledgeable and awesome to deal with and helped me out with a lift kit and tires.
Were polite and service was fast.
Bad bunch. Nothing but problems with sales guys/management.
Show you last time I was in a dealership. Has a little cafe inside.
Avoid at all costs. Wouldn't even read through the entire warranty contract. You're better off going to Courtenay.
Brant and team were very nice, very helpful and, even though I don't even live on the Island, I'd buy my next vehicle there.
I just recently purchased a New Ram 1500, Darren Irving and Miss Douglas we’re a pleasure to deal with whom we’re both very knowledgeable at there positions. That made my truck buying experience a good one.
I love my car! I just recently purchased a 2017 Hyundai Elantra limited, Brant went above and beyond to help me find the perfect car for my family. Thank you Brant!
Thank you Nick for getting me in a car I needed for my family. Saved us years of grief in a smaller car.
Very friendly staff, Kayla showed me the truck I was interested in. Made the sale process very easy to go thru. Finance dept was awesome. Got a extra perk with the deal. Had a issue with the truck. Brought it in for warranty, and since I work out of town, Kayla was able to drip it off at the house while I was away,. Will definitely say a great place to go. Thank you.
If you are looking for a new or used vehicle, you need to talk with Gary! He was a great help in getting us what we needed and I know he will work hard to serve you. Excellent customer service from a great guy! ThinkGary for all your vehicle needs!
I worked with James Duncan for weeks trying to find the right first truck. I wanted something reliable, with 4x4 capability, that didn't cost me an arm and a leg! Not only was James patient with all me and all my need but he was super helpful and hard working the whole way. He never gave up the search for the right vehicle for me. When we finally found it he wasn't pushy or over bearing, I could trust he was an honest guy. He has even kept in contact with me to make sure I am still happy and satisfied. They rest of the staff we just as caring and helpful and the receptionist Brie was one of the biggest delights! Down to earth dealership.
I had made an appointment and at that time told them I had a tire sensor out and it needed to be fixed .and said at the time I had ext warranty. I repeated the same at the appointment and told them witch one it was.so you think they would have fixed it.no.she said when the truck was ready for me .they didn't replace it because they had to phone for the warranty .ya think! So I will have to set up another appointment for a other day.it costs about $50. In gas to my home and back. It's a 1 1/ 4 hour drive one way. I'm not impressed.
Great service.
Helpful,
Not overly impressed by the service, Went in with an issue with my suv Specifically told them what the issue was , get told it wasn't the issue an they couldn't recreate the issue, they did a great job at fixing a manifold leak which ended up costing $980.00 , none the less didn't fix the issue with the AWD system , ended up calling mad as hell they offered 30mins free then would charge me after that , ended up just ordering the part myself an replacing what I said needed to be replaced and boom no more issues so thanks guys for busting the bank ???? lost yourself a customer
We recently purchased a "new to us" vehicle from Kayla at this dealership. Her professional yet personable attitude made the whole process very easy and stress free. She listened to what we were looking for and what was important to us in a vehicle and helped us get exactly what we were looking for!! The financing went thru quickly and easily thanks to Geordie and all his expertise!! Overall we are more than happy with our decision to purchase a vehicle at Bill Howich Chrysler and are very pleased with the service from everyone involved. Kayla, Geordie and everyone else far exceeded our expectations of great customer service and we will definately be going back to purchase our new truck very soon!! I would highly recommend if you are looking for a new or used vehicle to make this dealership your first and last stop!!
Owning 2 FCA vehicles we have had good services from the BHC team. Staff are very friendly and have reasonable product knowledge.
Great dealership, had great experience with Aaron, Jessica, Melissa, and Jim from the Parts and service department. Very understanding and friendly. Thanks you so much!
Went in to the dealership looking for used vehicle. I told Kayla the requirements I needed on a vehicle and the price range I had to stay within. She mentioned 6 vehicles they had on their lot that were all around that price range and a couple that were way lower. A few test drives and about 45 minutes later she worked me out a great deal on 2012 Ram with less than 100k on it, and 30 minutes later drove it home. Great service and personal experience! I'm adding an extra star because she deserves it!
Fantastic service! My Jeep broke down while we were traveling up island. They opened up their doors to my fiancée and I on their day off! Really saved us. Won't ever forget it!
Fantastic Service Dept. Have had 2 bad experiences with other Crysler dealerships in past, but Bill Howich was awesome. You can't ask for a friendlier staff! Great job. I live in Nanaimo but will come up again for next Service.
They managed to get me financing and find the exact truck I would have ordered and then some in a depleated market for this particular vehicle... And have it for me within the week. Good job Ron and Judy!
My experience at Bill Howich was 5 star...Salesman Rob Priestly was great to deal with and made buying my new 2017 Dodge Ram a very positive experience. Also, I have had a couple (not annoying) phone calls from him and another employee to ask me if I was having any trouble figuring out any of the many features on my new truck, and found this very useful. All in all, a great experience and I will be back when it's time to upgrade!
Erica Fast did an amazing job taking care of us. The the service and staff were top notch, they got us in and out quickly. Erica went the extra mile on numerous occasions during the process. I won't hesitate to do business with Erica or Bill Howich Chrysler again! "Red Jacket Rob" also helped me out in a pinch so thanks to the Bill Howich team!
I bought my car through Gary at Bill Bowich Crysler about 2 years ago and couldn't be more happier. I was able to negotiate a reasonable price which landed me a awesome car. Couldn't say anything bad about my experience.
Awesome sales and service. I had special circumstances that required lots of long-distance communications. James was extremely helpful in the purchase. Post purchase, the service department is helpful, friendly and quick. Highly recommend.
My lovely new bride and I initially went on the Jeep website to build a vehicle, and quickly had questions. We got out in touch with Erica, who went above and beyond with helping us on our Jeep adventure. The dealership not only found us the Jeep we wanted, already built, but got it to us within a few days. To top it off, Erica decked the Jeep out with white bows and a Honeymooners sign for us. It was fantastic, and we were so touched!
I have bought a new vehicle (4 years ago) and now a used vehicle (last week), both times dealing wit Rob Priestley. Rob is a pleasure to deal with. He takes the stress out of the car purchase process and is very helpful in making sure you meet your goals. He's very clear, concise and to the point without pushing the issue. Top notch ! All the staff at Bill Howich are great, every department from service to financing. I like having Rob as my point man. He has helped every step of the way from purchase to warranty questions and is creative in helping you achieve you're auto goals.
Fantastic, smooth, and speedy service! Rob Priestley helped us find exactly what we were looking for: highly recommended!
We were on a mission to learn what we really needed in a vehicle and for what payments. I had emailed Vicki Little with some questions and she was very quick to respond. We were from WELL out of town, unsure and she was informative and took the time to look up vehicles, sort out payments and send the information. Judy called as well on the financing end. Other dealerships were quick to blow me off as a not so serious buyer. I appreciate that you went the extra mile Vicki, thank you and you have our recommendation.
Bill Howich Chrysler has been looking after our company fleet, and Jim (Service Manager) and his team are very accommodating, pleasant to work with and helpful.
Sales person was good. Truck I looked at (2006 dodge mega cab) shouldn't have been on the road. The steering was so sloppy it was a fight to keep it on the road and yet i was told its wear was within tolerances. Also the inside of the truck was filthy and yet its been on the lot for 6 months.
Although we didn't end up purchasing from Gary Schell he put in a lot of time and effort trying to locate the perfect vehicle for us. Thank you Gary for all your time and effort. If we are ever looking again we would definitely come back. Fay Gavel
Not too bad of an experience. Not quite sure if the part we ordered is the one we want. They tried really hard but the pictures are not very clear.
Bought a car a year back. Wasn't told there was no warranty on it. And 3 months later the car breaks because of a Well known issue, and they refused to fix it unless I come up with 2 grand. Will NEVER deal with these guys ever again.
BOUGHT NEW TRUCKS AND A NEW BOAT THERE AND THE EXPERIENCE WAS SECOND TO NONE!
My wife and I stopped in at Bill Howich during our holidays. I had been looking for a 6'4" box on a RAM 1500 for over a year. I was very impressed with the inventory and we found the perfect RAM 1500 Limited with an Ecodiesel. Nick, our salesman went above and beyond providing an extremely pleasant experience with no pressure. Judy in finance was very friendly and both she and Nick worked very hard to get us the deal we were happy with. I wouldn't hesitate to recommend this dealership along with Nick and Judy to anyone in the market for new vehicle.
I bought a Jeep Wrangler with the expert help from ron may and the team. I ordered it straight from the factory to the dealership where this awesome team put all my custom wants and needs into this build.( it was a lot). This build from start to finish was fast and well put together. They knew what to order and from where to get all the parts in a timly matter. They did a great job..!!!! Thank you ron may and the team.. job well done. I will be a return customer.!!
My family and I could not be happier with the service at Bill Howich! In particular my long time friend, Kayla Lowewn who went above and beyond to get us into our awesome new truck. She pulled out all the stops to find something that worked for our budget and for our needs. She was extremely helpful and I heard nothing but Yes from her the entire time. I Highly recommend her and the team at Bill Howich and I will be going back to upgrade my truck when the time comes. Like I said, we’re very happy with our purchase.
Difficult to get in and out of due to customers parking everywhere. The staff are fine; mostly a geographical annoyance
Excellent group of people! And a beautiful dealership!
I purchased a new Jeep Compass from Brant and was so happy with how easy and quick the deal was signed and finalized. First time for to experience a car purchase that was easy????all the staff were very efficient and friendly as well as very fair, thank you all so much. I love my new ride. Roberta Peniuk
Thanks to Red Jacket Rob and the whole team at Bill Howich! The whole family loves the new truck!
We were looking for a 2nd vehicle, something that would be a great commuter and cheaper on gas. We chose to start our shopping at Bill Howich Chrysler since they offer such a huge selection of pre-owned vehicles, if I was going to find a car anywhere this was the place. With no idea what I was looking for, they showed a lot of patience and took the time to show me a wide variety of vehicles from small car to family SUV. In the end, I found a car I love and can say that it was the easiest car buying experience I've ever had. I continue to take my vehicle to them for it's service needs and their no appointment oil changes. Each and every time I'm in, I'm greeted with a smile and hello as I step in the dealership by sales and service alike. They've got a great team and I will continue to come back.
Best dealership around! All of the sales reps at Bill Howich are completely stress free and non-overbearing, Ron May got my mother into the perfect vehicle for her needs and has been A+ in helping her out and following through with the ***5*** Star service Bill Howich Chrysler has come to be known for!
Great experience buying our 2017 Dodge Big Horn from Kayla Greenwood thank you for delivering our truck to Port Hardy, it made it way easier because we live in Bella Bella ???????? for the Gotogirl ????
Rob Priestley and his team were amazing - highly recommended!
Great service in purchasing a trailer. Professional and kind! All the more reason to keep going back.
Sales man James was very helpful, the first vehical he showed was the one for my new little family! Great service everyone is super friendly. James will have you busting a gut laughing. Best purchasing experience ever. If anyone is looking to buy look for James! He's quick and gets the job done!
Top Notch Service!!! The Team at Bill Howich went over and above to make sure they got me the car I loved at a Price I could afford. I am a returning customer because of the amazing service I got in the first place. I have returned after 10 years ( the vehicle I initially purchased ran that long without one issue) only to find that they continue to provide the Best Service and Vehicles beyond expectation... Thank you Geordie, Judy and Brandt, and heres to another decade of Excellence!!! ♥
Always great service
Red Jacket Rob was on it Saturday. He gave a good trade in, now we have the truck we wanted and needed.
Friendly staff offering assistance when looking for a new vehicle
This was an amazing experience. I highly recommend. Erica Holden was super awesome, knew what she selling and came down to the Comox Valley to show and test drive my new jeep
Great staff at both the car and Boat/RV dealership. Barb in RV parts was super accommodating. Ryan & Kayla both give awesome service & great follow up.
I had the pleasure of dealing with Nick Rose. He was an excellent salesman. Nick made sure I was happy with the Jeep Patriot I purchased. Very competitve with the other Patriots I had been looking at. Gave me the same deal happening in the Comox Valley. Plus they even did my financing right there! No need to go to the bank to see if I could get approved first. Nick's experience & personality shined.(He knew every answer to all my questions I had on the Jeep Patriot) I look forward to getting my vehicle serviced @ Bill Howich, for my first oil change! Bill Howich Chrysler even gave me a print out on when to service my vehicle & a guideline to what will need to be done according to my mileage so I should not have any hidden surprises! I Love Bill Howich Chrysler & can't wait to buy my next vehicle from them! A very HAPPY customer! A girl Loving her Jeep Patriot!
Alot of choices to choose from... Very nice people who are interested in your needs.
Fantastic service in the Service Department. Knowledgeable, and a quick turnaround. Thanks!
Ram
Great place and great service . Phoned Monday needing a wheel seal and got an appointment at 11a.m. Tuesday . Thanks Jessica for a good experience .
Great selection and good people.
I dropped off vehicle there for routine maintenance and staff were quick and helpful.
The staff at Bill Howich are an exceptional group that my family has been dealing with for well over a decade. My most recent purchase with them was great! Kayla, Geordie, Todd, and Nick are the absolute best!! They were very friendly, courteous, and they made every effort to get me into the car I had my eyes on. I am so grateful and will recommend them to anyone in the search of a new vehicle.
Had a great experience picking up our 2016 Rubicon with Rob Priestly “ red jacket rob” at Bill Howich Chrysler. Rob was honest, fun and efficient to work with. The rest of the staff also made our experience nice and painless. No upselling or bs here folks!! Thanks guys ????
AWESOME
Friendly customer service
Good service
Darren was super nice. Unfortunately the GM / Owner Bill wasn't as accommodating as Darren. However thanks for having me in! Really nice people
Kayla Greenwood was a huge help in trying to place me in the right truck thanks so much for the great service :)
These guys sell unsafe used cars. Please stay away they only want your money.
So happy with my new tires and rims from Bill Howich Chrysler!! The rims look amazing on my Jeep and it was so clean, it looked like a brand new car!! They were quick, efficient and friendly. Happy customer!
Fantastic! The service team at Bill Howich Chrysler did a great job on my vehicle. I have an import(BMW) that needed an alignment, and a local tire shop refused the job (in not so many words). I was recommended to visit Bill Howich Chrysler. Tyler at the counter was great at explaining what and how things needed to be done and Jim, the technician did an amazing 4 wheel alignment. Honestly, my car has never driven so well. Great service and a great price for this service. Highly recommended and Thanks!
Great Service provided by this dealership and Erica. We got a fair price and personal delivery on our 'new-to-me' car. Thanks, we love our new yellow sports car!
Norm in parts and service helped me with some winter tires and rims. Great deal and great service all around. Cheers!
Terrible experience today at Bill Howich. Drove over an hour and a half to come here for them to try and sell me a car that was unsafe for the road, a used car that was priced at 7,000$ that wouldn’t hit 2,000$ on the private market. Spoke to the manager and we were extremely disappointed with his response. He explains he would sell it to the next person for 6,500$. Buyer beware. Bring a licensed mechanic with you. Be prepared to be belittled by the management. They lack respect and completely waste your time. The mechanic that I had with me knew more about the car in the first 5 minutes than what they’ve known about it since they got it 4 months ago. There were critical parts missing on the motor, and yet it still passed the “Bill Howich inspection”. My mechanic touched the back bumper and it almost fell off as it was held on by zap straps. I was prepared to drive away a happy customer but instead I was told by management that “everyone has different expectations”. The salesman that we were directly dealing with at the time was great help and gladly admitted that the car has issues. He was very honest about his lack of knowledge of the car once we arrived . However this establishment lacks true leadership in the way of management and not an apology was made for wasting our evening. No compensation for the hassle. I would highly recommend buying a vehicle anywhere but here, as you will drive away with more problems than you came in with.
Fast and Friendly
Took my Cherokee there for a transmission light problem which was very common to Cherokee s. They won't honour the warranty which is North American wide. Courtney will honour it as well as other dealerships I called after my visit to bill howich. Got a say disappointed ...sucks to have bad publicity coming from someone in the public service with lots of social networking
Hello we have purchased 3 vehicles from Red Jacket Rob in the last few years and have had excellent service for every one of them. I highly recommend dealing with him, he is excellent for helping you get what you want , and helping with all the little details involved. Thanks Rob, you have made buying vehicles a very pleasant and easy experience. It is a very easy company to deal with as well. Cheers!!!
Service department is top notch. It’s great dealing with a department that has experience
Dealt with Erica on a new truck purchase and the biggest thing that was good was she was quick to respond, she was great to work with and the deal was a great experience!!
Bought a new jeep from James I love my jeep thank you for such wonderful service James and staff that made this happen
Ask for Gary! I had a really great experience buying a vehicle with Gary Schell, you want to ask for him! He listened to what I was looking for and exceeded my expectations, he found me a Jeep that fits perfectly into my life and feels luxurious too. Every test drive made my day and the whole process was super fun and laid back. Gary is very funny, friendly and easy to talk to. I felt good knowing he was looking out for me, and when you're buying a vehicle that is seriously invaluable. He answered all my questions and gave me great advice along the way. I will never forget that and I recommend Gary to anyone looking!
I recently purchased a 2020 RAM 1500 Big Horn from Bill Howich Chrysler. Buying a new vehicle can be very stressful and id like to say thank you to the staff there. They took the time to make it a great experience for me and my son. I especially would like to thank our salesman "Red Jacket Rob". He was able to find us our perfect vehicle and since has always been there to answer any questions and support us with whatever our needs may be. He went above and beyond and still does when we call upon him for his help.
With my decision to puchase a new Jeep in 2013, after scouring the net and visiting several different dealerships as far as Victoria, I knew the right choice was with Kayla Greenwood at Bill Howich Chrysler. From financing, warranty, insurance and servicing, I have always been treated like royalty by Kayla and the team at Bill's. In purchasing a new Jeep for herself recently, she proved they really do stand behind their product 100% !! The Jeep is our "forever" vehicle, but when we do replace our ailing pickup truck, Kayla wwill be there to "pickup" the phone !!
Took my truck in for oil change. They charged me for my warranty oil change even though it’s supposed to be covered and no charge. They informed me I needed brakes done for $1200. I was suspicious so I decided to bring truck into my red water ab dealership as I was heading back to Alberta. Turns out I have 50% left on front and back brakes! No need to replace thanks Redwater!
My boyfriend and I went here to look around the other day for fun and to my surprise we almost went home with something! If you are interested in purchasing anything or just plain curious come here and look for a guy named Gary! He was very informative, helpful and lots of fun to talk to! He knew the answer to almost every question we had and if not, he looked it up for us with a smile on his face! I recommend anyone who is unsure or just plain curious to seek out Gary! He's the man you want to talk to!!
Great service and thoughtful staff and ownership. Thank you Bill for creating a community minded business.
People who work there are very pleasant helpful will fit u in on the service time. I bought two vehicles from them being a women who needs assistance they are very happy to meet my needs
Bill Howich Chrysler is an excellent company!!! They have helped us on many occasions!! Today while they were helping us solve our truck problem, the staff even made sure that I was looked after. They have a wonderful manager that helps this company stay hopping in a Pandemic. Thank you for making our day!!!
Good coffee, great service.
Just bought a 2018 Jeep Wrangler Rob Priestley and all the staff up there was amazing Got is exactly what we wanted and more !!!!!!!!
Huge...HUGE shout out to James Duncan & Xentura Tresenfeld at Bill Howich Campbell River Dodge. Thank you Xentura for not giving up & going the distance!!! You are truly amazing and talented!!! Thank you James for the your time & patients and all of your valuable knowledge of the 2021 Ram1500 Sport, my dream truck !!! Thank you to the rest of the crew, soooo friendly & polite. Thank you everyone, I’m sooo beyond thrilled with my New truck !!!! You guys ..ROCK!!!!!! ????????
I can't say enough about how great the service team at Bill Howich Chrysler is! I have an old conversion van and wanted to have a limited Slip differential installed. No problem for service tech Jim Leach and service manager Jim Ernst. They have years of expertise and set up my differential perfectly. They explained the job and actually cared to check the next day to make sure I was happy! Honestly my van has never driven so well in twenty years of ownership! Thank you Jim & Jim.
Purchased a used van and was very pleased with the exceptional service from Ron May and the rest of the team. This is our second van purchased at Bill Howich Chrysler, They're #1 with us. Howard and Deb
Over the past week my wife and I had the pleasure of dealing with Gary Schell, Nick and Judy as we purchased our very first Wrangler. Nick treated us in a fair and honest way on our trade in and we feel we received very good value. Judy was working hard to find us the financing package that we were comfortable with and she did it with a great deal of personality as well which we appreciated. Gary was in our corner from the start. We had first met Gary 18 months earlier when we first started looking into buying a Jeep. He still had his notes about our visit which was very impressive to us. Gary and Nick found us exactly the vehicle we were looking for and made sure it arrived when they promised it would. This was a great experience for us overall. Also the new building and facilities are top notch and comfortable. Definately a 5-star experience for both of us and we would not hesitate to reccomend Gary to anyone. Thanks to all involved.
As Alway Bill Howich and his team are amazing. We live in Victoria and travel to Campbell River because they are the only dealership that truly models exemplary customer service. We purchased 2 trucks and our RV over the last 15 years From the moment you walk in the door through the entire purchasing journey. ... every member of their Team makes you feel valued. This does not stop with your purchase.. The service team for both vehicles and RV'S continues. After experiencing the "Bill Howich " level of customer service 15 years ago, we continue to come back, and recommend, to family and friends, Because they make sure their clients feel valued... Darren, ( sales ) Erin ( warranty expert w/ service background) Norm ( parts /service ) Ryan (detailing) Jon ( insurance) You guys ROCK !! And of course you too Bill !!! Thank you AGAIN!!
Great people awesome help
I recently purchased a Ford Ranger for me and my Son . Had excellent service from James Adshade are sales man . He was so frendly happy and funny! He found the truck we love. Thank you so much . I recommend to find James Adshade if you need a new or used vehicle you won't be disappointed . The only thing wrong with this rating he deserves 20 stars all the way!!!!
They fixed a simple problem without charging and shuttled my van (freshly washed????) back to me so my little one didn't have to be woken from her nap! Amazing service, we will definitely be back! ????
I went into Bill Howich to look to upgrade my vehicle for myself and my family. I had the pleasure of meeting a great salesman who was very open and honest with me. He helped us to pick out the perfect vehicle for our needs and made the experience a lot of fun. Every step along the way the staff were polite, helpful, and made us feel very welcome. I highly recommend anyone looking for a new vehicle to go to Bill Howich Chrysler.
Erica Fast handled my experience at BH dealership. It was a fun negotiation. She was skillful & professional, thank you Erica Fast. I’d recommend her, she’s great to talk to. She was never far away when I needed some information. Erica was well informed, supportive and clearly passionate about her work. She knows her trucks. The only complaint is that the sale went by too fast:). I’m quite satisfied with her service and I’ll be a repeat customer. Al was nice too, but not as nice as Erica of course.
Our car was detailed today at Bill Howich Chrysler. They did a phenomenal job! Thank you so much for the wonderful service! Kudos to the service staff and the detailing staff. We will certainly take our car back to Bill Howich for detailing next year.
Since I moved to CR 5 years ago, I have had the pleasure of purchasing a 2 vehicles with " Red Jacket Rob" . Always pleasant ,always fair and never pressured me to make a sale. I had many life changes and some bad luck in my last 2 years and Rob and his team have gone above and beyond in helping me out . I would and will always recommend you go there for sales and service . Best car buying experience twice over . Cheers Rob and thank your team ????
Bought a Ram down Island from a different dealership, Bill Howich honoured our service contract. We will be doing all our maintenance with them, it has been awesome service so far.
Curtis saved us this morning with our R.V. Water pump replacement.. prompt and courteous service! Would not hestitate to shop there again!!!????
James Adshade did an amazing job at getting us the truck we wanted!!!! thank you so much we love it
We just purchased our 3rd vehicle from Bill Howich Chrysler. We keep going back to them because, quite honestly, we have never experienced anything but exceptional service from these folks. And.. again, we are very happy with the service we received. Special thanks to Ron May, who sold us the vehicle and to Norm, parts manager, who answered all of our technical questions with knowledge.. AND patience.
Poor service....4 hour wait for nothing to be done...not for me again ever
Recently bought a truck from Gary, He's a fantastic guy and really couldn't have made the whole experience any better if he tried.I am new to Vancouver and the buying & insuring process, He was genuinely helpful and not pushing sales etc. I would recommend him to anyone and as soon as I am in the market for a new car I will be traveling back to the island to buy from Gary. Thanks again Gary. Paul O'Toole
Great experience with the service department, Had an issue with my truck dropped it off with no appointment, and even with the shortage of staff got it back to me quickly.
Thanks to Ron, Al and Judy for giving us the best buying experience for a vehicle ever!!!! Appreciate your expertise.
I have been impressed by the eagerness of the service department to please a customer. Who ever is cleaning and detailing needs a raise. I can spent 30$ at the carwash and not have it as clean as it is when they give it back to me. Thanks!
Thought this place would be as great as other jeep dealerships but was sadly surprised at the lack of interest shown with an ongoing problem. The service department needs to be educated on different warranties and taught to maybe take a few minutes and actually read over the policy. This gentleman was not interested in helping us with our issue he didnt even look at our paperwork he saw the top line and said Nope! We dont work with these types. Well sir we dont work with your types.
I highly recommend going to see Lynda Allen at Bill Howich. We have toured around several dealerships this weekend looking for a vehicle and Lynda’s professionalism stands above the rest. She had the vehicles we wanted to try out ready to go for us, stayed late to help us sort the details out, and was friendly and courteous. I never felt rushed or pressured. The best part was her integrity. It was clear from the beginning that she wanted to find us the vehicle that was best for us. Integrity like this is what will keep me coming back to this dealership, and I highly recommend her!
Thanks to all the staff at Bill Howich. They answered all my questions and showed me all my options before my purchase.
Went in on Tuesday and dealt with rob priestly who has been going above and beyond to get me a deal on a truck for the past 4 years off and on. Finally after hours of making the deal perfect we were able to make it happen! Now I got a great truck at a great price and I couldn’t be happier. Thanks to Rob and everyone on the sales team as well as the awesome ladies in the office for most of all having the patience to make everything come together!
Great service, fair prices, friendly staff, and great work !!
Just recently went for a drive to Campbell River to look for a truck. Stopped in at the Bill Howich dealership and was happy to have found my new to me Dodge Ram 3500 Diesel Cumins. I had a great experience dealing with Dace who was a pleasure to work with from start to finish. I highly recommend him if your in the market to buying a vehicle. Also a big thank you to both Al and Zen for all your assistance. I must say they all made it a super easy shopping experience. I will be back.
Awesome service... Thank you Rob Priestley...and Judy... Everything...Quite a big surprise.. First ..ever ..a new vehicle ..a truck at that ...it was always a used vehicle.. Thank you again..
Sincerely good people here. Fair and very client focused.
Thanks to Lynda Allen, an informative, patient and friendly member of the sales team at Bill Howich!
Ask for Red Jacket Rob. Recently purchased a Mazda 3 from this gentlemen and could not be more pleased with the service we were provided with. Nothing short of outstanding. Easiest car purchase ever made at an amazing price. Well done Rob !
Bought fm Ron May less than a year ago. Never again. He lied to me, then completely ignored me.
I was vacationing with the family and after making a stop at the grocery store the truck started to act up. Tried to replace the battery and things just got worse. I called the service department and spoke with Adam, I asked if there was any trick to try and help get me back on the road and he said no. It had to come in to be looked at. As twas the end of the day and the family was uneasy, the decision was made to tow the truck in. After several follow up phone calls, including after describing the vehicle, he still called me back the next morning to ask me "what type of vehicle is it" as the fob wasn't working so he couldn't get the flashing lights as an indicator. A day and a half later, and some research on our own, I spent an hour and a half picking up some tools and getting myself to the dealership, to then fix the issue in 20 minutes. I could tell when they picked up my keys for me, from the back office, it wasn't a priority to them. You could of been the savour of what was turning into a terrible experience on vacation, and now you just added to it as we had a $250 tow bill... for nothing. Your "hey buddy" attitude might work for some. But I can tell you, your anything but my buddy. Update: while I appreciate the fact someone has posted that they would contact me regarding my experience. Nobody has. It's all for show to make it seem like they want to fix the problem but the fact is they haven't followed up. They haven't tried to contact me to correct this traumatic event that was experienced. They just want everyone to think they have. Typical experience
Great snack bar
This was my first vehicle purchase from a dealership and I had a great experience. Rob, Darren, Judy and Adam helped me through the whole process and I learned a lot. Im very happy with my new truck and I got a great deal as well!
I had the pleasure of dealing with Gary Schell when I contacted Bill Howich Chrysler. Gary was extremely professional . His work and commitment to customers is above and beyond. I would strongly recommend Gary for all your car buying needs, he is very professional , respectable and easy to get along with.
When I moved to Campbell River, the dealership gave me the opportunity to work in Sales, despite having no experience. I worked there for 2 years and then went back into my profession as a C.G.A. by accepting a job as Finance Manager at the local hospital. When that position was deleted, I returned to Sales where I have been here for a total of almost 20 years now. I come from a small farming community of 160 people and what I have always LOVED about this dealership is you really are treated like family. Campbell River may be a city but every customer that walks through our doors is either a family member, a neighbor, goes to your church or their kid goes to your kids school and we never forget that. Our dealership motto is "Yes We Can" and we work hard to ensure all of our customers are treated fairly and that we earn your respect.
Great service. Friendly. Knowledgable. Prompt !
Bought a van the other day. Service was friendly snd efficient.Red Jacket Rob did a great job.
Had a great sales experience with Red Jacket Rob.......he's a beauty. Judy in finance was a pleasure to deal with. As well as Operations manager Darren Leonard Irving I would highly recommend Bill Howich Chrysler.
A huge thanks to Tyler and the service team for looking after my little FIAT. My vehicle had a shake on the highway and was a little worried about taking my car to any local shops in Courtenay (FIATs are relatively few and far between on Vancouver Island). Talked with Tyler at Bill Howich Chrysler, and he said not to worry. Dropped off my car in the morning, and it was fixed the same day (for much less than I expected) and it drives like new again. Thanks Tyler and Team!
I had an issue with my air-conditioning not blowing cold in a used car I bought there about 2 1/2 months ago. They fixed it at no charge and fully charged it up. Very good service ,very happy with my car.
I just want to extend a big thank you to Jim and the guys in service for getting my truck in and out quickly, even when they said it would be a week before they could get to it during this pandemic and limited number of mechanics on duty. They managed to sneak it in and repair it sooner than what was told. And he was honest about the work needed and pretty fair. I would recommend them to fix your dodge when needed. Thanks again.
Purchased out dodge ram truck dec 2018, and couldn't be any more pleased or satisfied with the friendly, and honest service Barry Nash provided us. I would recommend everyone to use Barry Nash at Bill Howich Chrysler. Thankyou again Barry! 5 golden stars for you!
Thanks Erica for the great service .
Our family was on the hunt for a new vehicle, and we ended up chatting with Gary Schell. Gary was nothing short of awesome! He made my very shy 4 year old feel absolutely comfortable, which is not easy to do. Gary was kind, caring, and willing to work with our situation. He went above and beyond to cater to our needs! By the time we left the dealership, it felt like saying goodbye to an old friend. If you're in the market for a new vehicle, I recommend having a chat with Gary. You'll gain a new vehicle, and a new friend!
I was very nervous going to buy a new car considering it was my first time doing so, and James made it very easy! He was super helpful and patient with me and my partner and was super fun to chat with! The whole team including Brie and Judy made everything feel seamless and I am so happy i went there!
My experience at Bill Howich was fantastic. Our sales person was Gary Schell was awesome!!!! He gave us a great trade in value for our car and trailer and found exactly what i wanted,a 2015 Jeep Grand Cherokee with all the options i wanted at a good price. I highly recommend this dealership......see Gary :)
It was a pleasure working with Ron. We had been to many dealerships all over the island and some on the mainland and we kept running into problems and it was a breath of fresh air when working with this gentleman. He didn't lie, exaggerate or add costs last minute, which had been our experience time and time again before contacting this establishment. Ron was honest and we were able to work out a deal that was beneficial for all of us and we got a truck that we were more than happy to take home. Would definitely do business in the future. Likely will be the first we contact if getting another vehicle. Thanks again Ron.
Just had my AC recharged, they were quick and fair priced. Staff was super helpful and courteous of my time.
Bought my first car post bankruptcy from them and, during COVID. They were very helpful and even drove 45 minutes out to me to show me the car. I gave them a 4 star rating because I did have an issue with the suspension just a couple of weeks after my purchase and had to argue my point to get it fixed, but in the end they fixed it, installed my summer tires and even lent me an office while I was there so that I may have a zoom meeting in private while I waited... all this at no cost. Over all, I recommend them. Rob was my salesman and he is very good at his job. Thanks BH!
5 Stars sums it up from me. Barry Nash and all of the staff NO.1
I purchased a truck from kayla ann lowen greenwood not only was she extremely professional her product knowledge was top notch she made my entire experience fun exciting and very relaxing i highly recommend her and the entire staff at bill howich the salemanger the finance manager and kayla made my experience there 10 out of 10 thank you all i appreciate it very much cheers !!!!
I bought a Dodge Ram 1500 last month from Bill Howich with the help of Red Jacket Rob. He worked very hard to get me a great deal with 'peace of mind', and followed up to make sure I was still happy with my purchase! He was very straight forward and I would definitely work with him again on a future truck purchase.
Ron May, excellent salesman, calm persona, helpful managers, positive experience
Best people I've ever dealt with!!!
We have purchased many cars, trucks and RVs here. Barry Nash was fantastic to deal with! He got in exactly what I wanted for the price I wanted. Got me a great trade in value on my old car as well! I LOVE my new JEEP!
Erica & staff were excellent to deal with.
I will never buy a vehicle from them again...
Great experience and smooth transition purchasing our Promaster. Ron was so easy to deal with......friendly and no pressure. He was also very accommodating and helpful getting our van to us as we do not live on the Island.
Tyson, Tyson, Tyson You Absolutely Rock! Had the best experience with you when buying our Dodge Ram! You are incredibly knowledgeable, friendly, kind and funny! You made our experience easy, fast and a great experience!! Thank-you! You went above and beyond!!!!! Go see Tyson at Bill Howich Chrysler- you wont be sorry!!!!
Never again. Sales department keeps dropping the ball on good service. The mechanics are second too none though.
Excellent service.
If I could give a -star review I would. My 17 year old son purchased a vehicle from this company. He saved for a year to buy it for himself. After driving it for only a month it broke down. We brought it back and they apparently “fixed” it. The next day it broke down to the point he could drive it..... Had it towed and sat broken down while I tried to get through to this company to have them repair this new to him truck. After zero help from Bill Howich Chrysler I took it to a different body shop to repair. $1,265 later my son finally had a safe truck to driver. New radiator, brakes, rotors, front tie rod and a wheel alignment was done. DO NOT PURCHASE VEHICLES FROM THIS COMPANY. YOU WILL HAVE ZERO SUPPORT ONCE YOU LEAVE THE LOT.
Very knowledgeable and knowledgeable service department
Effecient, reasonable staff. I bought a car but they wouldn't let me leave until they took my picture and put Bill Howich" plates on my car.
I'm not sure where to start. I've dealt with Bill Howich Chrysler for a very long time. I've dealt with service and sales. Each time I'm always dealt with professionally and with respect. Service: The girls (and guys) in service are amazing. They go above and beyond to help get what I need done in a timely manner. They are always courteous and professional. Thank you Jessica, Hayley and Mellisa. You girls rock it out in what is typically a man's position. Thank you. Girl Power!! Sales: I've always dealt with Ron, how could I not. Ron is a no-pressure kinda guy and he has been so patient with me and my indecisiveness over the years. Ron always ensures I have the best buying experience from his service to everything after. Thank you Ron, for always helping me find the right vehicle. The Dealership: I've been a customer for a very long time at Bill Howich Chrysler. The new building is beautiful and clean. The right staff always make the difference and Bill Howich Chrysler nailed it with the staff they have.
I had a great experience dealing with Erica in the sales department. She gave me a very fair trade-in price for my Wrangler and I was able to order my mid-life crisis muscle car. No BS straight shooters.
I would highly recommend Bill Howich Chrysler to anyone looking for a vehicle. I was in an accident with my 2010 Ram 1500 and needed to replace it. I wanted the exact same truck as I'd had because my family and I survived an accident that could have been much worse if it weren't for the safety features of the truck. I was told they didn't have what I was looking for but they could see if it was at another dealership and would bring it in for me. I hadn't even had time to get a coffee and was told they found a truck that was exactly what I wanted. They brought the truck in for me that night and I came in the next day to sign the papers. There were no hidden costs added anywhere and when I did have a question the sales manager happily came and explained it to me. Before I left I decided I wanted a few extras added on to the truck, the service and parts department were very accommodating and worked around my schedule to fit everything in. Great service from all the staff!
Not only would I recommend bill howich to anyone, I would also recommend going to Kayla. She’s always more then helpful :)
The Service was Friendly and Fast , very efficient .I will be back.
Berry Nash is one of the best people I ever had the pleasure of dealing with. A asset to any company.
Worst dealership in Canada hands down
Service department is useless. Brought my brand new truck to them for a clutch bearing that was audible from the passenger's seat. Was told the noise was normal, and was provided with a sheet of recommend speeds for each gear. I felt insulted by the insinuation that I didnt know how drive, and felt that had I been a man I would have treated differently. There is no reason to take your vehicle here when there a way better dealership half an hour south, don't waste your time with these clowns.
Had a great truck buying experience from Kayla Greenwood #go2girl and her team at Bill Howich. I would recommend to anyone in the market to buy a vehicle.
Efficient in processing repairs, getting things done as promised in a timely fashion.
Experienced nothing but professionalism and full on service from Barry our sales person all the way to Norm Cote in the service department. We purchased our brand new Ram Diesel at fair price and had a couple of issues which concerned us. We advised the service department and not only did they jump into action but had the part replaced and installed with a vehicle wash within days. Really went out of their way to make sure we were a happy customer which we are. Highly recommend this dealership!
I recently purchased a new 2017 Dodge Ram 1500 with the 5.7 L hemi engine from Bill Howich Chrysler. The sales staff was well informed and courteous, thank you Kayla. I had a very pleasant experience.
Helpful
When I moved to Campbell River I had a Dodge Journey so I brought it in for service and they were absolutely fantastic, very informative and respectful and always treated me like a valuable customer. When it was time to trade in my Journey I knew where to go. I bought a 2017 Jeep Cherokee Trailhawk and absolutely love it. It is so luxurious and fun to drive. The salesperson was knowledgeable and personable. This dealership has been consistent in their exceptional customer service. I highly recommend them.
Great service
I recently bought a 3500 dodge off the lot and the dealership was very accommodating everyone was very pleasant to talk to and deal with there. The salesman Red Jacket Rob was awesome getting me into the vehicle I wanted and went above and beyond for me to get it. All in all it was a great experience and would definitely buy from there again.
Ask for James Adshade!! We recently went out looking for a Jeep to buy. As soon as we reach Bill Howich, James was our man. He was ready to help with everything we needed and it was a great experience buying my first vehicle through James. He was very friendly and easy to talk to.
Had a good experience from Ron May and Kayla Greenwood. Didn't feel pressured to buy and when the vehicle we originally looked at wasn't approved but a slightly newer more expensive one was they dropped the price nearly to the same as the first one.
Huge thank you to darren who went above and beyond when buying my grand cherokee. He helped me as if I was family. I am in love with my vehicle and everyone should feel the way I do sooo thank you very much darren and the team at bill howich. also a thank you to ryan and the team at detail for making it always shine.
This is the first time I have ever given anything the maximum rating thanks to our sales rep James Adshade. I went in for a test drive just for fun as I always wanted to drive a jeep. His easy going approach and engaging personality and attention to service while staying within my budget enabled my husband and I to be proud owners of a Jeep Patriot .
About two months ago I purchased as used Mazda of the Bill Howich lot, and overall it was a great experience. This was my first experience purchasing a vehicle from a actual dealership, and with the help from Dace Harley, it was a overall exciting, stress free experience. If you are looking into purchasing a new vehicle I would definitely recommend them and to ask for Dace Harley.
Erica was great to deal with. She was very knowledgeable about the vehicle, and did her best to find the right truck for us. We had a few glitches with some paperwork but everyone was patient and we worked our way through the issues. My husband is very happy with the truck.