We've got the opinions of people who used the products and services of Calgary Auto Connection (Car Concessionaire) in the area close to Calgary (Canada).
At the present the firm receives a score of 4 stars out of 5 and this rating is based on 127 reviews.
As you can read, it reaches an opinions average is really good, and it's based on a large number of opinions, so we can be pretty sure that the rating is very faithful. If there are many people who bothered to give their feddback when they've done well with the service, it works.
As you know, we don't usually stop to give feddbacks when they are positive and we usually do it only if we've had a problem or issue...
This Car Concessionaire belongs to the category of Used car dealer.
Chris and Scott are great to work with. I found a beautiful car on their lot with options I wasn't able to find anywhere else in Alberta. The car ended up having an issue with one of the tires the same day I drove it home, but they were happy to work out a solution that I'm perfectly happy with. Great experience, I've got a car that I love and the peace of mind knowing that if something happens to it, I still have a flexible warranty to cover me.
Really good deals. Customer service could be better.
My fiancé and I had a wonderful experience purchasing our first car from Calgary Auto Connection. Muncie was very helpful, open, and honest throughout entire the process. We never felt pressured to make a hasty decision and were comfortable voicing our concerns. It's been a few weeks now, and we couldn't be happier with how things turned out! A big thanks to Muncie and the Calgary Auto Connection team.
Great price and service.
Had a great experience here at Calgary Auto Connection! The staff were very friendly and helpful with all the questions and concerns I had. They were patient with me and professional with different cars I was torn between. Well educated staff with years of experience to share with their customers, especially with folks who don’t know to much about cars like myself. Walked away with some knowledge on a selection of vehicles and a smile on my face! Thanks again guys!!
I'd like to thank the guys, Chris and Scott, in helping us out with my son's first car. We were able to have the car inspected at another shop with no hesitation from them. They addressed a couple of small issues with car and deal was done. Thanks guys my son is quite happy!
Although I always hesitate to write negative reviews, I feel I must share my experience purchasing from this dealership. Pluses of this used car dealership are large selection, late models of many different genres and pricing. My experience with Nas and Muncie was very positive, however my experience after purchasing was not good. I purchased a 2014 Ram 1500 Ecodiesel at the end of summer 2018. Twice before driving off the lot after purchase, I noted to the salesperson that the Diesel Exhaust Fluid (DEF) gauge was not working. He said they would "take care of it". They suggested I take it to their diesel mechanic, which I did, and received a quote for the repair to the DEF system. I phoned back no less than 15 times to get an answer. I was given a run around that " I don't have the answer, I'll have to talk to the owner," blah blah blah. I finally gave up, as clearly they weren't ever interested in fixing the problem.
Chris and Scott were great guys to deal with, I wouldn’t hesitate to buy another car from them.
Kind and knowledgeable sales staff made my car purchasing experience a breeze. Good selection of inventory and overall good prices !
It was very nice and easy to make a deal with Muncie and George,, Thanks for all your help..
I recently bought a 2012 Acura RDX from here, after MANY months of searching (lol ..I am pretty indecisive, and being that this is my first major vehicle purchase, I wanted to be sure that it was the right vehicle) I would like to take this opportunity to applaud the team at Calgary Auto Connection for being super patient, and for addressing all of my concerns along the way. My dealings were mostly with Muncie, but this review goes for the whole team, as every encounter I have had with anyone from Calgary Auto Connection has been exceptional!.. especially compared to what I was used to from other dealerships up until now! I absolutely could not be happier with the assistance I received from these guys during the entirety of the process. These guys are super knowledable and go above and beyond to ensure that their customers are truly happy. No non-sense, honest, no pressure. You can be rest-assured that you are in good hands with these guys, & that is so important with a big purchase such as a vehicle. If you're in the market for a vehicle, go here! You will not be disappointed! The bar has been raised for used car dealerships in Calgary due to Calgary Auto Connection. Absolutely perfect :)
I looked online for a Jeep Liberty & found one here at the right price in my budget, so I called them up & spoke with George, told him what I was interested in & he preapproved me for a loan & held the Jeep until I could take it for a test drive. My kids & I loved it from the start, so I spoke with George some more about the monthly financing payments & warranty, I told him what worked for me & he made it happen! They even offered to give me new tires, repair seat & side mirror frame without me asking & no hassles! When the day came for me to pick it up they filled the tank with fuel & handed me the keys, the process of purchasing could not have been easier! I will also mention that if you have any issues with the vehicle after purchase they will handle that as well with no hassle, as I experienced some backend noise, took in it to a shop to get checked & the cost was covered by them entirerly! The mechanic was actually supprised to deal with them as they offered to pay to cost of the repair. The cause of repair was no fault of theirs as they had new tires put on & the shop they used was at fault. Another thing, the mechanic did an overall check & found no other issues. Thank you George & Zac for making my purchase as smooth as possible! I will be recommending you to others I know!
Very straight forward staff. No smoke and mirrors VERY easy to deal with. I have a bought a couple vehicles from them now and have had ZERO issues. I would highly recommend these guys to any friends or family.
Just bought a beautiful truck from these guys yesterday. Flawless experience. Did most of the work over the phone and then drove down to pick up and trade in. Everything was ready to go when we got there. Chris did a fantastic job for us and would definitely recommend them based off of our experience.
Above and beyond what you'd except from a dealer. Super honest guys, Chris was extremely helpful and everyone was genuine. Their cars are legit, well priced and well looked after.
Our whole experience buying a truck here was great. These guys were competent, efficient, and applied zero pressure. When we provided our price point and needs, they found us a great match without trying to upsell, and we closed the deal very painlessly. Scott, in particular, was extremely diligent and made the experience really positive. So stoked on our new truck!!!
I dont like to write Negative reviews, but it was really one of the most worst experience in my purchasing history and its 5 digit $Loss so I have to express my experience for other's guideline, I purchased X5 and Engine Failure in 5 months even they provide their Inspection Certificate. Tried to contacted by phone by email no reply or response untill visited office. No issue resolved yet and now have to spend 12000+ to replace Engine (recommended by Certified Mechanic shop) with another used Engine.( my extended warranty covering 5K but still have to pay 7K+ from my pocket Zero recommendation for any one who is planning to buy from them.( every thing under my name (HR). I can email you a copy
Had a great experience. Scott helped my boyfriend and I to purchase a truck for his company and was super friendly, knowledgeable and not pushy at all. Would absolutely go there again for service and quality vehicles.
Really good experience Scott was helpful nice to deal with and knowledgeable and also accommodating would recommend then to friends and family ????
Amazing service. Bought my WRX from them. It was rebuilt status and the price was fair. Soon after leaving the dealership though, the check engine light turned on. I was worried that Autohub wouldn't bother since I already bought it and i voided any warranty but they were more than willing to front the costs of the service. The dealer I mostly dealt with was very forthcoming and easy to contact. I definitely recommend buying from Autohub if you're planning to buy used.
We bought a Mazda CX3 from Chris today, Scott did the financing and it was the best experience I have ever had buying a car. There were zero surprises, we did most of the deal over the phone even with a trade in and everything they offered we got, no problems. Highly recommend them. When we are ready for a truck we will see them first! Love our new car! Thank you to you both!
These are the folks you need to deal with if you are buying used. My experience was completely positive. No greasy car salesmen, no games, just honest business. Actually, I can honestly say I felt more comfortable dealing with these guys than I did when I bought my wife a brand new SUV from a dealership!
Typical shady used car dealership. Never a good idea to do business with dishonest people, especially Chris Doney. Take your money elsewhere.
I have cargo van from there.Very good wehicle.Owner of company is very nice guy to me.Thanks guys
The guys at Calgary auto connection have some of the nicest and straight up and to the point sales people ... they really asked me about what I wanted and gave me a wide selection of vehicle s to pick from .. the car I really wanted to have was not on the lot but they went out their way to find me the car I wanted .... the financing department made it nice and easy and explained the pros and cons of the warranty I picked up and got me approved with an awesome rate .... I can go on but you can't go wrong with this dealership... best experience
If i could give this place a negative star rating i definitley would! Watch out when they tack on a 1500 dollar documentation fee!!!!! And tell you that a car has a clean history when you can clearly see signs that it was in a previous accident. When these things were brought up they gave such snarky and rude remarks as well AVOID THIS DEALERSHIP LIKE THE PLAGUE! they obviously get people to write good reviews for them. But look at the real ones... cars dont start a week later.. this place is such a joke
Started working here a few months ago and never seen the sales people pressure anyone and always gave customers best advice on how to get the most for their vehicle. Love it here!
Very friendly and professional customer service. Great to work with.
(Translated) With Artists! (Original) Con Artists!
Today I purchased my first Mercedes Bens, a 2016 C300. Working with Chris in sales and Scott in finance was a very positive experience, these folks went the extra mile to accommodate my "used car buying concerns". I believe I got a great car at a very fair price. Please don't hesitate to reach out to these guys for your next vehicle purchase, they will undoubtably treat you right and help out with your car buying experience. Thanks guys!!!
I flew in to pick up a truck from out of town and the guys were great to deal with. Even though I had an issue with an out of province inspection after the fact, Zack helped work out an acceptable compromise and showed solid character. Nice to know there are still some people with character and principles.
only good reviews are from their salesmen. they will steal your money even if you drive by
I recently found my 2017 Hyundai Santa Fe on their lot on Horton Road. It was exactly what I wanted with all the features and low kilometres to boot. On my first visit I was met by Chis Doney. He was busy with another customer but politely excused himself to acknowledge me and asked if he could help. When he saw I was interested in the Santa Fe he gave me the keys and told me to go ahead and have a real good look. He then went back to the other customer. I was impressed by how seamlessly he looked after both of us without making either one of us feel ignored. When he got back to me he treated me like an old family friend. While serving me another gentleman interrupted with a couple of questions and once again he paid attention to both of us and then got back to me in quick order. The way in which Chris conducted himself was akin to watching a very polite talented juggler. I definitely recommend you talk to Chris. The Santa Fe was a nice clean car to begin with but after I committed to the purchase they had it washed, serviced and replaced the cracked windshield. It was just like buying a new vehicle. After driving it a couple of days I could identify just one deficiency. The steering wheel was a bit crooked and after doing some Google research I discovered a poorly performed wheel alignment could be the cause. I had a shop closer to home do the new alignment and Auto Hub paid for it. Auto Hub is a special kind of used vehicle sales lot. Great inventory, many high class vehicles, aggressively competitive pricing and fabulous customer service. When you are shopping for a new to you used vehicle do not overlook Auto Hub. They're one street west of Macleod Trail between Heritage and Southland.
Out of all the scabby, shady dishonest used car dealerships in calgary this one is the least shady. Expect to get ripped off but still a better deal than the other shady used car salesman.
Just purchased our third vehicle, a 2014 Audi S4, from Auto Connection. Chris and Scott always go above and beyond for us to ensure we are getting the best deal and the best financing. Purchasing a used vehicle without warranty is always a gamble and they cooperated with us to get a second third party inspection done to give us peace of mind. Of course we also did our own research on the make and model to investigate any potential problems that may arise. I think its safe to say until we decide to buy brand new off the lot we will always look to Auto Connection's inventory when needing a vehicle. Thanks so much guys!
The least painful experience I've ever had buying a vehicle. I had specific criteria which Scott matched, as promised. Even the financing was painless. Thanks Scott and crew for a professional, courteous experience!
Great place to buy vehicles. great experience buying my Tacoma
After getting a total run around from a big name dealer, we found Calgary auto connection. Scott was great to work with, gave us the time to think about what we were after and to test drive the options we had in mind. Got the right car for us at the right price. Highly recommended.
These guys had the best deal in the province on the vehicle I was in the market for. Flew down to calgary to take a look and everything was as described. They detailed it up for me while doing the paperwork and I was on my way in 20mins. Staff was friendly and knowledgeable - highly recommend doing business with them if it's an option
Best dealership I've ever dealt with. Honest, patient and respectful. They were willing to negotiate unlike other dealers out there. They always do what they say, no need to remind them everyday. I've always been skeptical about auto dealerships and I was asking a bunch of questions and even followed up everyday on the things they said they'd do after the sale, they did not get annoyed and dealt with it very professionally. The car I bought came with problematic remote starter and a failed heated seat switch that they weren't able to fix before the sale. I thought they were going to forget about it after I take the car like other people would do. BUT they replaced the starter unit and the module for free and upgraded my heated seats toggle switch for no cost. Furthermore, the car drives amazing! Highly recommend this dealer!
Very comfortable environment, very diverseand great collection of vehicles.Owner Zach and his team is very professional and helping... thanks guys keep it up, good luck
Chris and Scott were great to deal with. Purchased a 2015 Ford Escape and loving it. Will recommend Calgary Auto Connection.
had a great experience with these guys got an awesome truck they even did the breaks, oil change and filled it up and a bonus my friend that gave me a ride there ended up getting a flat and they fixed it for her for free big shout out to Nas you the man
We would like to thank Chris and the staff for helping us with the purchase of our 2013 VW Jetta. It was a pleasant experience with no pressure from the staff, we were able to test drive the car for a good long drive around the city, and although there was a problem with the battery they replaced it for us without a second thought, the car was beautifully detailed and we are very happy with the purchase. The price was fair and we were happy to have done business with Auto Hub Many thanks. We hope to have a lot of good driving years in our new (to us) car. Peter
you must visit this dealership, and see how friendly and starlight forward they are.
Good service and easy to deal with.
Love this place. I’ve been to Calgary Auto Connection a few times looking at vehicles and found the right one in January 2018. Frank (Sales) is polite and friendly, Muncie (Sales Manager) is extremely straightforward and trustworthy, and George (Finance Manager) is as hard-working as they come and notably competent in his role. I had a chance to speak with another employee (unsure if he was a mechanic or detailer) as well, and every single person was nothing but honest with me, providing facts rather than opinion. I’ve never felt as though any of them were pressuring me to do one thing or another which says a lot since I’m a young, petite, blonde female. Believe me when I say that I’ve had my share of horrible experiences at many other dealerships, but the guys at Calgary Auto Connection only ever treated me respectfully. They also have a great sense of humour which goes a long way in what can be a stressful situation. I feel that their prices are competitive and that they’re willing to negotiate within reason. I would also suggest that folks get what they give, and the negative reviews on here are either family and friends of one disgruntled person or someone who received the experience that they initiated with their disrespectful attitude. The only minor issue I had was when I wanted them to consider my vehicle for a trade. The owner was abrupt and curt, and it was very apparent that I was an inconvenience in his day. My car had hail damage that I didn’t see and he did, therefore I completely understand why he didn’t want to take it on trade. He just didn’t have the smile and easygoing nature that his employees had, which was a stark difference from what I was used to at that dealership.
Best guy best cars best price
Just bought a truck from them. Super chill guys and would recommend them to my friends.
Great ???? job
Always a great experience with the gentlemen at this business. I have now purchased 2 cars and am working on buying a third. George and Munzi have been awesome to deal with, no pressure sales tactics or bs. They hand me the keys, give me the info I’m asking for and send me on my way. Even remembering me years later by name. Finance rates were exactly what I was looking for and they bent over backwards to get me the terms that I needed. If you’re going to buy a car I suggest starting here, they carry quality stock at a good price and are completely forthcoming when it comes to history. A+ bunch of guys.
They will state something else on the bill of sale and then back off the next day from their word. Poor experience.
Joke. They don't care to get you into vehicle of your choice. Credit certainly plays a role however they will not go to bat for you to the banks. They will find the EASIEST possible way to get you Into a vehicle to maintain their "everyone approved" guarantee. Find another Dealer. This place is not worth your time and effort.
Bought my wife’s SUV from these guys, easy to deal with and got a great price too. Went back 2 years later and bought my pick up from them too. Super relaxed sales guys and tons of selection!
Absolutely brutal customer service. In times like this, you think they would actually care about making sure customers are happy - stay far from this place.
As first time buyers, having never financed a vehicle before, my wife and I were apprehensive about the experience, having heard so many stories of pushy car salespeople and dishonest brokers. However, our experience with both Scott and Chris could not have been better. Both Scott and Chris took the time to explain the process to us, answering all of our questions and never seeming rushed. They took the time to investigate our financing options, and to carefully explain those options to us. They provided my wife and myself with the information and the time to make an informed decision with no pressure whatsoever. In short, they made our first dealership purchase an enjoyable one, and I can say with confidence that not only would I recommend the Calgary Auto Connection to anyone looking for a used vehicle, but I will absolutely be returning there the next time I need a vehicle. Fair dealing, fair prices, and excellent customer service. That is what we got from both Scott and Chris.
I bought a car from them 6 months ago. Car is still in great shape with no issues. Would I buy a car from them again? Yes
Bought a great car for my son at Autohub, they were amazing to deal with. They went way above to help me. I would recommend them to everyone. It’s rare to find companies that are that good at customer service. They will be the first place I look for another vehicle. The salesman, Chris knows his stuff.
Chris was great to deal with - just purchased a car from them shipped it to me in Edmonton great experience easy to deal with!!
Great Staff and awesome service, thank you.
Bought a very nice looking car there that was around the market price. People were very nice to work with. I asked if they guaranteed their sales, they said they would sale me a warranty through Lubrico. We bought one of the most expensive they had. We loved the car, but within a week and less than 2,000 kms driven we started noticing the suspension was failing. We wrote Auto Hub an e-mail asking what they recommended and they never answered back. Long story short, so far we have spent around $7,000 in the repair and the warranty sold to us does not cover suspension. We still love the car, but I would never again go through a car dealer that doesn´t fully stand by what they sale. Also surprised that the law doesn´t provide more protection for buyers.
Places like this are what give backroad dealerships a greasy reputation. Do a search for them on Facebook before doing business with this establishment. Plenty of horror stories
I read all the reviews here and hesitated for a bit before I bought my vehicle here.....ultimately when you read most of the negative reviews the buyers didn't do their work. I went to see a vehicle and we discussed price. The guy was great as he let me take it out and wasn't pushy at all. A couple days later I came back with my buddy who was a mechanic, he literally jacked the car up on the lot to check it out. Spend the $$ to do an inspection before you buy if you are not confident. Afterwards I made an offer and we signed the deal, pretty painless process and good dude to deal with. I think the deal was fair for both of us. I would go back and recommend them. One thing I read in the review was that when the person go their car home he noticed scratches. I noticed that as well so I'm not sure if I missed them when I looked over the car or if they had a cover up paint on them...it wasn't a big deal as there are a couple and you have to really look. Search your car online and figure out the price you want to pay. Do a pre purchase inspection or take it to the shop. check for liens. if you can do not get a 3rd party loan
The service was the best I have ever had! I have a huge list of things that I really appreciated. First off, there is zero pressure to buy, which we really appreciated because we had been turned off other dealerships' pressure tactics. Secondly, they understand that couples need time to discuss things in private, so you never feel like you have to make a decision right away. Thirdly, they have all the car proofs on site so you can see as soon as you ask. Fourthly, the purchasing process was quick and painless, and they even contacted my insurance company to make sure I could get the car the day I needed it. They are also located very near to a registry so you can get all that stuff squared away very quickly. Lastly, they provide other services like windshield replacement and even recommended an auto-body shop for our other vehicle. All in all they are very kind, and they let the cars sell themselves, and we left feeling positive about our decision and we are still very pleased with the car we purchased and their continued customer service.
Without a doubt it was the best service I have received in any purchasing experience. Daina is not only knowledgeable but she just a genuinely outstanding person. I don't care what your vehicle need is, give them a shot before going elsewhere.
Chris and Scott were very easy going. Chris was the main sales associate that I dealt with and he made the transaction run very smooth. After almost two months of having my car the battery was giving me some issues and they replaced it again for me even though it was recently replaced. Thank you so much!
The best service possible George is awsom.... for once everything that they told me was respected and my car was ship to me and arrived in perfect condition !!!! The service and the quality of there product are A+....I would give this reference to my best friends....
Amazing staff and knowledgeable as well. Scott and Chris are very laid back while you are there, which a first time buyer can appreciate. We bought a car for my fiancé and they were great in letting her drive the car a few times and answered every question. We got a great deal on the Lexus RX450H and will highly recommend these guys to anyone looking for a used vehicle. Thanks guys!
WOW !! Great experience here !!! i'll definitely be referring people here and will be back myself ... Thank you so much
I had thought we had a deal on vehicle! After agreeing on a price I had asked if they finance. Aftet giving the information they required for the application, I heard nothing back in regards to anything! Not even the common courtesy to contact me to let me know one way or the other!
Great experience from start to finish. Thanks guys!
Very Bad customer service. I went to see a Range Rover at there place also know as The Auto Hub located at Same address. First of the guy (SCOTT) who came outside to show the car just handed off the keys to us and went away like he doesn’t have any other Responsibility ( very bad sales person ). Didn’t even bothered interested in selling the car. The customer service was so poor that me and my wife went without even taking the the car for a ride. I am better of buying a car at a little more price point then having to deal with these unprofessional sales guys loot my money for not even doing an effort and then they believe to get a good commission on the car. Lol. Would never recommend this place to anyone especially if they have sales person like Scott. ????????????????
Terrible place to buy a car please don’t go here Extremely overpriced not so much by the market but by the cars condition they like to hide damage on the cars with paint markers or have there “detailing” guys do the best they can to do make it not noticeable I bought one car from them found several scratches covered up with markers a few days later Then the car broke down on me in -30 and left me on the side of the road 3 hours from home They did nothing to help me threw this situation Please please do not buy a car here there are way to many places to go rather than here
We love these guys!! They always have amazing prices and are super friendly and easy to deal with. I would highly recommend this dealership to anybody who is in the market and wants to be treated right :)
Both Scott and Chris were stand up guys when it came to helping my wife and I purchase our 2012 BMW X5. I would highly recommend dealing with this company as they are straight up, honest and genuinely care about facilitating their customers needs which is a rare attribute these days.
purchased a BMW from these guys. They had the lowest prices in Calgary with no issues or damages. Scott was able to get me approved on the spot. Would highly recommend for anyone looking for a great deal.
These guys suck! I Was interested in two trucks they had for sale, both times they claimed they would get back to me on a deal for my trade in. Both times they failed to do so. Waited around for a few days on a reply. If you want a good honest deal with real sales people, go to a actual reputable dealership with good customer service. These guys would take advantage of anyone they could, I can tell by the customer service they do not care about clients!
I have purchased 2 high-end vehicles to date from Calgary Auto Connection and hope to purchase from them again in the future. Great selection and pricing brought me in but I will return for the customer service. The General manager actually left a family function to come and help me when I had a minor problem with a vehicle I purchased. He took care of the whole thing for me despite no warranty which significantly exceeded my expectation of a used car dealer. I have dealt with several members of staff there and I really recommend these guys highly.
I went in there to look at some diesels and first off the one i wanted was not on the lot and apparently got stolen the night before so i saw another truck i wanted drove it liked it bought it took it to fords two weeks later because the thermostat went and they told me my heads were blown so i took it to get another opinion and they told me the same thing it ended up costing me $17500 had to end up putting new motor in turns out the mechanic they had look at it was not even a diesel mechanic i hope lots of ppl read this and learn from my unfortunate mistake
We just purchased a Mercedes GL450 from the Calgary Auto Connection. More than just getting a great vehicle at a good price was the wonderful experience directly attributed to each of the professionals at the Auto Connection. Like other reviewers have noted, everyone we met was helpful, knowledgeable, honest and quite simply professional in every respect. In particular, Zach, Muncie and Candace. Their guidance was very much appreciated. We would highly recommend the Calgary Auto Connection to anyone.
George made it happen, with a bankruptcy on hand, a price and interest rate nobody even came close too!
Great service from Scott, would definitely go there for my next vehicle.
Had a good experience dealing with staff. It was very easy for me to pick the vehicle I wanted and the owner was quite honest. I have used the vehicle for a few months now and I am very pleased with its quality.
Buying my first car here was so easy. Scott helped me out on a wrx, answered all my questions and made the whole process super quick and easy. Love that they don’t hover while you check out different vehicles giving you the chance to look in to everything you want without feeling like you have a pushy salesman breathing down your neck. Would absolutely recommend to anyone to come check this place out. I had this idea that going to a dealership to get a car was going to be a pushy experience where you felt pressured in to a sale but I was completely wrong. Everything ran at my own pace and both Scott and Chris were awesome to deal with. Thanks for my new Subie, I’m obsessed
Worst car dealership ever, they are there to scam people with Lemon cars and then show the worst customer service they can when they are questioned. can not believe how they are still in business.
I had a very good experience at this car shop. George was my guy and he's as real as real can get when its comes to dealing with 'car salesman' type people!
PLEASE DO NOT BUY A CAR FROM HERE !!! i bought a ml350 from here a month ago, we got a really good price and was very happy, but just 2 weeks later it would not start. I went back to them and ask them whats wrong with car and they basically told me to leave and deal with it. They seemed so nice at first and then now im getting screwed over for another 1200 dollars just a month after i got from this dealer. Please dont buy i know there prices look great but your going to get screwed like me !!
Overall great experience, defent going back for another vehicle.
I purchased a diesel truck from these bandits. They told me one thing, turn out another after. I had problems with the truck the same day I purchased and drove it home. They sent my truck to a shop not certified to work on diesel. They are not an honest dealership. I strongly discourage anyone from buying from this dealership. Take your hard earned money and business elsewhere. Safe yourself the frustration.
Outstanding customer service and price! I purchased my 2016 Jeep Patriot from here after researching and looking at vehicles for 7 weeks. Auto Hub's slogan on their website is "Renewing your faith in used car dealership". They have done that for me. I looked at many larger car dealerships and the customer service at Auto Hub was the best I experienced. The vehicle was listed at thousands below Market Value, was really clean, and in excellent condition,. They were even flexible on the price. About 10 days after I bought it the Jeep it stalled, I took it to Renfrew Chrysler Jeep and they said that it was the crank shaft position sensor needed replacing for a cost of $4000+. I called Auto Hub and they said that they would take care of it and booked me into "Beyond Transmission" (4.9*rating). It was quickly fixed, runs great. I have been recommending Auto Hub to all my friends and colleagues and will continue to do so.
We recently purchased a vehicle through Muncie at Calgary Auto Connection. The friendly, informative, and (most importantly) pressure-free experience allowed us to buy confidently! The prices at CAC were competitive, selection was impressive, and the hassel free service was appreciated! Thanks again Muncie!
The best place in Calgary
Being my first experience buying a vehicle I gave auto connection a try . They seem to have a great selection of vehicles and thought I could get something worked out . Chris and Scott were excellent in setting me up with a newer car . Their knowledge and great customer service did not go unnoticed ! I will be returning in the future . Home run guys Thanks !!!
I should have asked for the AMVIC report (advice given by 3rd party inspection) it would have saved me having to go to have the car i was looking at to get inspected. There were so many problems with the car im shocked they tried to sell it to me. Although $100 for an inspection clearly saved me $13k wasted here. Buyer beware.
This is a long overdue review, however, I have to convey the excellent experience we had. The service was seamless and professional with our support and purchase. My daughter is still elated with her ride!
So you make a deal and then later on charge even more than what was agreed on first? Sounds like a huge scam to me. And the fact that you guys got a dudes car towed because he wouldn't pay. Terrible
We are extremely pleased with both the service we received and our vehicle from Hub Auto. They went above and beyond to work with us to meet our vehicle needs, as well as make the sales experience seamless and professional. They take great pride in the excellence of their company and it shows. Highly recommend.
Excellent cars, Good guys!
Had such an amazing experience buying my vehicle from Chris and Scott. I was shown many cars that were within my rage and wants with honest descriptions. I felt very heard and not jerked around. So happy I chose to go through this company. Would and am recommending Calgary Auto Connections to anyone who asks!
I bought my Mercedes amg here. What a car and what a deal. There was a couple issues but Zack had them fixed in 2 days and I was driving. Hooked up a warranty too. Thanks boys!!!
I do not typically leave reviews however today is the day! I had the experience of dealing with the staff at Calgary Auto Connection and the service they gave to me is what true customer service is about! There was not any typically car sales talk (BS/fluff) and pressure - they were very professional and customer centric focused group to deal with. They asked very pointed questions in order to best help me in making a large decision on what vehicle will work best for me, hold its value and performs to my needs. Thank you to Calgary Auto Connection for making today the first time I actually enjoyed dealing with a car dealership! I strongly recommend and will certainly keep in touch for all future purchases!
I couldn't of asked for a better deal. This is the place to go if you ever want a reliable vehicle. Thanks to you Channy Hoang for making my dream car, a reality!
Love these guys , Honest and straight forward . I always have and always will highly recommend theses guys.
Scott and Chris are awesome guys who made my first financed vehical a really easy process. They were very informative and explained every thing to me so I understood what was happening with my payments and warranty. They have a nice Lott with a lot of nice vehicals and very well priced. They got me approved as soon as possible and made the process really easy, Scott even got my interest rate down a little from the original quote. Highly recomed checking these guys out!
Terrible business went there to look at a truck then discovered a nicer truck that I was very interested in. They told me they had to get work done on it and inspected so I sold my truck privately expecting I was buying this truck once done as they got all my info for financing. Then decide to even lead me on by giving me vin for insurance and telling me they were just waiting for paper work to finalize that the truck should be ready in a day or two. They then start ignoring phone calls and I then see truck posted for $10,000 more then they had told me. Basically left me hanging screwed over with no vehicle at this point. Horrible business out for making an extra buck over respect and decency for a costumer who was willing to make a deal.
avoid this dealership. Bought a truck with backup camera not working, they promised they'd fix it, part was on order but hadn't come in yet. they let me take the truck in the meantime. month and a half later and a dozen times reaching out to the salesman cant get a ahold of him. Was also given a vehicle inspection at time of purchase saying everything was mechanically sound, had another inspection done and found multiple thing wrong with it from multiple lights out to every steering joint having play, seals leaking steady bearing worn out. Day after buying it the fuel gauge quite working past half tank, air bag light came on and service 4wd light came on. could be a coincidence but i have a feeling it was all covered up
For any potential buyers. Before you take into account all the negative reviews of this dealership in the last 24 hours, you should understand that the guy who started this frenzy did not post the whole story on his review. He traded in a car that still had an amount owing on it of over $17,000 which he knew full well, the car was not worth that so the dealer was willing to offer him $15,000 and he was supposed to pay the difference plus the amount left on the x5 after trade in. The sales guy screwed up the paper work so Instead of paying the full amount of $37,000 ish for the x5 he only paid $22,000. He’s a bank manager so there’s no denying he knew there was a massive mistake but he said nothing and paid the amount and left with his x5. I didn’t get a chance to read his review on here before he took it off but I’m sure he left out some very important details.
Purchased a vehicle here and am very satisfied with the staff there, they were very pleasant to deal with.
Found the vehicle I wanted for a really good price, customer service was great, they were very chill and the dog roaming around was a cherry on top! Really appreciate that they went above and beyond for my spouse and I seeing as we travelled quite a distance for it. 10/10 recommend :)
Great service, great staff, and great pricing! Would buy another car from them!
Chris made the entire buying (and trading) experience incredibly easy and painless! He was available to answer my questions and send paperwork via email to make getting insurance super quick. Very helpful, great to work with, car was spotless upon pickup. Great experience!
SHADY
Never go here. These guys sold me and my family the biggest lemon of a 2017 Dodge Ram. In less than a year, I’ve had numerous repairs including exhaust leaks, a trailer plug that was physically unplugged underneath the truck, a wheel alignment because of extreme tire wear, multiple wiring problems with lights, and a starter. This was all AFTER they had told us their mechanic had gone through and repaired any issues before we bought the truck. They are the reason that people don’t trust dealerships and mechanics. Can’t wait to see what breaks down next.
Great service and trustworthy staff.
Purchased my second car through Calgary auto connection, they had no problem getting me approved! George and all the guys there were very nice and welcoming! Super please with the service and my new car! Thanks guys
I spent a week dealing on a car with these guys. We come to a agreement and I was told " I'll contact you on Monday for pick up times". Friday roles around and still no word. Every time I had to phone or email them after he'd say I'll get back to you.. Then he'd say "sorry we were crazy busy yesterday". I'd think " ya but I'm still a buying customer ". I would NOT do business with these guys. Horribly managed/owned. Customer service means nothing to them. I'm just surprised they'd treat a customer with such a lack of respect. If I could give them 0 stars I would. I picked there car out of all available and what do I get...... a waste of TWO weeks. Brutal absolutely brutal and shameful. Learn how to treat people.
I recently purchased a car from Channing and she was amazing to work with. It was a simple process and I never felt the need to "haggle". George was also very helpful and guessed which car I'd like best before I even started looking. I would 100% come back