Reviews of AA QUALITY IMPORT LTD (Car Concessionaire)

Vlad Strimbu

Good cars selection. Frendly customer approach.

Chrysi Arnaki

Extensive selection available at all pricesReliable and friendly service Check it out if you are looking for a used car!

Roger Stephens

Impressive range of vehicles. The one I looked at had a dead battery and when it was started, had a lot of warning lights on. Couldn't even use radio/nav because it needed a code due to dead battery. They said that they would fix all of …

Ben Allen

It seems to some that selling a car is more about trying to hide faults or simply denying they exist in an effort to maximize profits instead of having integrity. This of course will end up with an endless stream of negative Google reviews, so here's one more. However, being honest about the issues a car might have - large or small - would certainly help a car dealer. Less disappointed customers, fewer unrealistic expectations, happier sales people. The offshoot of that honesty could be momentous. The seller knowing that they sold a product with honour, the buyer being relieved to not be strung along and getting a nice car out of it. Sellers would receive return customers and perhaps even make a few friends. Instead, it seems to be more important to squeeze those few extra bucks and sweeping the issues under the rug. But at what cost? Those disappointed customers, combative sales people - and those sales people having to spend time and money countering or trying to disprove negative reviews. Those extra bucks will probably end up going on drowning the seller's sorrows, getting a massage, or whatever else is needed to overcome these negative emotions. Perhaps, the seller should wonder why they're so stressed out in the first place. Knowing this, I decided to check out a 2004 Mercedes E Class wagon. It looked ideal for my wife and I. The ad stated verbatim that the car was "immaculate inside and out". The price seemed in the upper echelons of what I considered reasonable, but the seller did knock off a chunk before I committed to viewing it. Now, the word immaculate is defined as: "free from flaws or mistakes; perfect". This car certainly was not. I do realize that this Mercedes is almost 20 years old and so minor wear is acceptable, but immaculate? You must be kidding. Scratches and chips were everywhere, the roof rails a modern art piece of decisive scrapes. The wheels: curb rash on all, with a healthy dose of peeling paint. Was the interior better? Unfortunately not. Being spectacularly dirty was one thing, but the seats were all marked up, the leather cracking, the sunroof broken, the AC smelled of gasoline. I didn't bother to test drive it. I handed the keys back to Rene, the seller, mentioned the faults, and said that I wasn't interested. Wandering down Canada Way, mulling over what might have been, I decided to write back to Rene, explain how it was a decent car, but it just wasn't what I was expecting. I did and left an open offer in case it didn't sell. "Well ur vent was not on circulating it was set on jncoming. Forget it then. Not for your standard i guess." came the reply. "It's a beautiful car, just not quite as I was hoping", I replied, to which I was met with the seller no longer being reachable. I had sent the advert to my wife, who I messaged to ask what she thought. As it turned out, Rene had just taken the time to block me, so now the ad appeared to have been deleted from my account. I guess Rene didn't appreciate being told that the car had issues. I guess the lesson here is to avoid this dealer. I read many reviews before I visited, but thought I'd go with an open mind and hope for no bouts of skulduggery. I'll get over it. What lessons can the sellers take? Reading this as constructive would be a good place to start. I had good intentions. The car was nice, but the description was codswallop. Had I gone in knowing that there were a few issues that needed handling, I may have been more interested in reaching a deal. It's not a new car after all. If someone comes to look at a vehicle already knowing its faults then they're surely still interested in buying it. Coming in and being met with what I found meant I was no longer interested. I had a fun trip out though. Instead, I took the bus home, my BC license plates still in my bag, and Rene will now be finding yet another bad review he needs to counter on Google. So that's all. Fortunately, the bus journey home was a slow one, giving me time to provide others with some food for thought.

Tyrell Wilkinson

Saw a car that I had thinking about owning for a while. Thought the vehicle was overpriced (not a big deal at first, was willing to discuss). Told the sales guy the car I had and was potentially willing to trade. After that, he sounded excited but shoed me away from the car I was looking at and pushed me towards a cheaper base model of the car I was looking at. He then disappeared while I stood around waiting for 10-15 minutes to talk about their overpriced car before just leaving. Spend your time elsewhere.

Ondrey racz

Great service !! Bought a beautiful and awesome running Audi from these guys. Love my car ! Great service good prices and good product !! Not sure what all these other negative reviews are about but my experience was excellent!! Thank you guys !!

Fredo noshad

Good people

Alex Ly

Larry was very rude and dismissive. Didn't want to answer any questions and wasn't realistic. Please avoid this place especially if you have to deal with Larry. …

Patrick Kong

Bought a Lexus is350 from here. The car runs great and was well-documented. Received great service from Rene and Fredo.

TheBluGummy

Quality Service, trustworthy.

E L Z

Happy with the deal I scored with my Mazda in this crazy market nowadays. And I like Larry and Rene’s straightforward, no frills service. I read a lot of the reviews before I went there and after having been there, I can only guess the bad reviews come from people who are too used to very courteous salesmen from big dealerships or just don’t understand how to negotiate fairly with people. The reality is the used car market is very hard to navigate these days especially with a short supply of cars. Every manufacturer has a backlog and more and more people turn to used cars. Come to the lot and see their vehicles and you will realize they are good deals within this market. Also, things like in house staff such as service folks and finance folks that big dealers have all get paid for and the dealerships operational cost is added to the price of your vehicle. I was happy to circumvent a lot of that with these people and got my vehicle and a good finance plan. It might not be the fastest “one day approval” that other dealers provided but I did save a whole lot of money. These are just good people playing fair in a tough business. Come here to get the most of your pocket.

Josh copperthwaite

Crazy lary is the man ! Bought a Lexus GS 300 in the cleanest condition ive ever seen ! Such a good experince , guys are funny , polite and tool care of every question and concern we had . WILL be comming back for my next car !

Shubham Mittal

I wish I could give negative stars. As you guys can see most of the people are saying these people are very dishonest and always lying to their customers. Super rude and no sense of talking to their customers. I am just telling y’all you’ll be getting fooled if you’re doing business with them. And also they are lying in the reviews. I don’t know how they are still surviving.

Pouya Alaei

Very unprofessional service, salespersons did not respond to our interest and assumed we were not interested. They were very rude from the beginning and were talking trash about previous customers. Asked a simple question about the car's frame, and the dealer said "how am I supposed to know?" and walked away. Asked for inspection, he said they don't do one (unlike what was listed on their ads and website...) I can see many other one star reviews, improve your service and you can get more business.

Nemanja Davidovac

Amazing customer service and after sale follow up!!!!Great job guys!!!!

Jennifer Lynn Bolster

Had full intentions on buying one of the vehicles this dealership had listed online. Arrived and after expressing interest in the vehicle were told we were not allowed to take the vehicle to a mechanic to have it looked at because of "bad experiences" they've had. (They would not disclose what bad experience) Instead, we were told we could hire a mechanic to come to an inspection at the dealership. We were interested in the vehicle so we did call a couple of mechanics to essentially stated they could not do that in good faith, as a dealership that does not allow their customers to have their vehicles inspected should be avoided. What AA quality import doesn't seem to understand is that honesty, openness and full discretion with their customers will create more business and sales for them instead of deceitfullness. Customers want to feel like they can trust their car salesman, and that is all. The dealer and the customer can both walk away happy, but there needs to be honesty. Go take a look at the reviews of Country Auto sales in Kamloops. We ended up driving all the way up there from Vancouver, and purchased our truck within a few hours. A good dealership with honest sales staff is worth the drive. I'd encourage AA quality to adjust their approach to business in order to become more profitable and successful.

Joe Zhou

Thanks for the 4runner. Love it!

Flo Rodrigues

*** UPDATE *** This business owner is a LIAR. I never asked to take a car overnight. Nothing he said here (response) is true about my interaction there. Wow, what a corrupt people!!! Unprofessional. Stay away from this place.

faran nosh

thank u so much for toyota matrix , im so happy

Sarab Daryai

I appreciate the deal you guys gave me, thank you igor.

Dave Simpson

Unprofessional isn't close..more like pathetic Understand why they are trying to sell used cars Can't get a real job..Buddy contacted them and sales guy wants to fight.. I'd love to watch that and put some real cash down lol..feel free to send your email over and I'll forward the conversation.. I'm sure the sales guys are illiterate and ESL

Tony Duong

Larry was funny and amazing, i just purchased a tsx. Got a great deal from him!!

Prakher Sinha

Staff are rude, no post sale service, deny to help you once you purchase the car. Very poor service and rude people.

Vancity BC

Sold the car while I was in the bank and getting cash for it, they had my number and didn't call me to make sure if I'm not coming. It's not fair and will never come back here again. Denise just smiled at my face and said that I just lost the cash deal. Stay away

greg J

Theses guys are right, they are really funny ! I asked them for a trade. I was looking for Rav4, which looks beautiful on their website, but has finally no sunroof, no keyless entry as advertise and which smell like a wet dog. They Offered me 4000$ for my clean and mint 2009 audi A3 140000km (see the picture). The actual value is between 8 and 10000. I told them 10 000 of course knowing they'll try to reduce it, but it was beyond my expectations. . But I guess they are going to say this is a fake review. Nevermind, they made my day yesterday ????????????. Hey guys, stop selling cars and start a youtube stand up comedy channel !

Alex S.

Went to see two SUVs they had for sale. From the beginning the kilometers on one of the two cars seem to be off on the Car Fax. Something did not feel right. I took the car out for a test drive anyways to make sure it was driving ok. After that, the guy (I think was the owner, he did not introduce himself) came to me asking if I was ready to buy the car (pretty much the only question I was asked). The car had the frame rusted very badly, did not have the step tire (for this specific vehicle it is very uncommon not to have one) and some electronics were not working. I asked how flexible he was on the price as the vehicle was clearly overpriced for its condition. He then turned to me and asked how much I'd be willing to pay for it. After I answered the question he got very upset and started yelling at me. I was shocked by his reaction. How are you going to sell anything by yelling at your customer, not asking questions and not even acknowledging the customer's comments on the product? It seemed that he was doing a favor to me letting me test drive it and now I had to give some back. Don't waste your time and energy going there.

A. T.

They don’t take down old ads. Waste people’s time and then say it’s your fault for not calling. Shanty lot. One of the other vehicles I looked at had it’s sun roof open. In an open lot. In Vancouver! Avoid.

Igor Sirbu

Bought not one but two bimmers from here in the past and was very happy with the service and quality of the vehicles

Angela Snyder

Never been there

QY Qi

(Translated) The staff was very patient and accompany me to test drive several cars. Originally I saw several car dealers and finally decided to buy it at Burnaby, which is really conscientious. The price is also very satisfactory. I will introduce friends to him???????????? (Original) 员工很有耐心 陪我试驾了好几辆 原本看了好几家车行 最后决定来这家买 在burnaby真的很良心车行 价格也很满意 会介绍朋友来的????????????

Tyson McPhee

I recently purchased a high mileage 2014 VW Beetle TDI from Rene. We came to a price based on some future work I felt it would need and I drove away satisfied. Two days later the engine light came on and my heart sank. My mechanic checked it out and found a potential major problem and a second less serious problem. I contacted Rene and he and the boss right away assured me not to worry and they would "take care of it." ...That is exactly what they did! They covered the larger repair completely and offered a very fair cost sharing on the other minor repair. They are there to make a profit. I would expect nothing less. I can assure you from my first hand experience that they care about their customers and their reputation. Buying a used car always has potential risk and you have to do your homework. It is my strong opinion that I got a better car, at a better price and received better service from this sales team than from any other dealer in my long car buying history. I hope to be driving this car for a long time but I would not hesitate to buy from them in the future or to recommend them to anyone. Thanks!

Sorat Wheels

i have probably bought 5 or more cars over the years from them, there has never been any surprise issues, my latest purchase the 2008 maserati quattroporte 3.5 year and going strong with no issues to date!! highly recommended as they know cars and don't keep any garbage on the lot to begin with!

TMV Archive

Satisfied customer here. I paid a very reasonable price and I am more than happy with the car. Thanks Larry!

R H Rizvi

RUDE RUDE RUDE!!! NEVER EVER GO TO THIS PLACE!! My friend was looking for a car and took him there to checkout some deals. …

Steve Cooke

I bought a 2006 Nissan Xtrail from here, April 2021. The sales team were really nice and I am happy with my purchase. They also gave me a great price. Would recommend if you looking for a used car!

Alex Huang

Had a great experience with Rene! I am in the same field as well and Rene's service was much better than what we had at a local Lexus Dealer... very happy with the whole transaction, will buy from Rene again!

Jaspreet Singh

Spoke to Rene on a 2015 car. As i was new to Canada, the guy explained to me everything and shared all the details of the car in advance with full transparency. Also suggested me to get a mechanic for inspection. I respect the way everything was managed. Apart, Rene seems to be a cool guy. Cheers to AA Quality Import

Courtney Cox

Igor gave us great service and a reasonable price, definitely recommend this dealership!

Wanda K

Nice sales people who cut me a good deal.

Jake B

Great dealer with amazing customer service! Fredo helped get me my dream rig that I've been after for years and I can't thank him enough! HIGHLY RECOMMENDED!

Brian Kingston

Larry was so helpful and honest. I saw an add on Facebook and he responded straight away. I went to see the car, took it for a test drive, saw it’s history and was driving out of there the same day. Larry even sang some tunes on our drive. A legend. Thanks for the Honda CRV! Brian

Vijay Singh Sandhu

Great owner great staff I always get great deals from Fredo

Pete M

Great customer service from your Filipino dealer there! Too bad I can't attach our conversation from FB Marketplace. One hell of an overweening and rude sales guy! * CORRECTION: He's not just a sales guy.. he's the manager of the dealership. Imagine that!

Mahesh Laser

Comfortable prices which is worth to invest on used cars. Very transparent transaction I had on my BMW car purchase!

oreo enzo

Im reading some of the reviews and quite surprised with the not so good reviews, well i have bought so many cars from this place that i think I deserve a good lowest price for my next car!! Well i have bought Mercedes, BMW X6 , Land Rover and honestly cant keep a track !! To my latest Range Rover, Ask me and i will tell you, i have had the BEST Experiences with all my cars,The Owner has been so very Frank and open with me , has refused certain cars if he felt are not up to par and for that Honesty, i keep going back to this guys, the staff are so very nice and friendly , i deal with Igor there mostly and even if i dont buy from the other staff, they have always assisted me and been very polite! I am a very satisfied customer and if any one wants to verify then please send me a msg and ill be happy to certify my Review . Arif Velji

Sean Davies

Great experience and great deals! Highly recommend these guys for your next vehicle!

Constantin Sirbu

Got a Nissan Leaf from Igor; awesome car and service!

Larry LaRose

*EDIT* - Upon reading the business owner's response, it is very evident that he is in the business of INSULTING and SLANDERING would-be clients (read all the 1 star reviews and the responses from Igor, slandering them all) and blaming them …

jinrong deng

I really enjoy my shopping experience for my 2018 Q5 in AA quality. The sales person help me a lot. They are expert in the field and teach me a lot of car knowledge. I am buying a 7 seat van as soon as my baby born and i will definitely purchase from them again. Thanks!

Curtis Boyce

Went to look at a vehicle, found a big repair was needed and it was not documented with the ad for the vehicle. Dealer claimed they didn't know about it but there were signs that they had known about it. Salesman then made an unprofessional comment that made us feel they weren't trustworthy to deal with and we left right away. Never ever buy or go to this dealership..

Suki Longiye

This place is horrible! Do not buy or even think of buying from them! Drove from abbotsford to burnaby AA motors and the owner wouldnt let us take vechile to infinti dealer to get pre inspection done before purchase. He said buy as is! I said you can come with us or send your staff with us. He said he doesnt have time and he said his staff "is as dumb as they comb"

Ryley Maurer

My experience with this dealership is horrible. I live on Vancouver island and had been in contact with one of their salesman. I wanted to know clearly what their bottom line was on a vehicle I was interested in. He gave me a number and I quickly arranged an appointment to come see the car; travelling quite a distance. Once I arrived, i I found there was an oil leak under the car. I asked if they would repair or go down in price due to this. The answer was no, as the agreed sell price was already low. Fair enough. I told them I would think about it and get back to them. We walked down the street, gave it some thought and returned-agreeing to buy it for the price previously stated. At which point the owner (rude and condescending to his employees) waved the salesman into his office. 5 minutes later we were notified that the price had gone up 1000 dollars because we had left the dealership to think about it. AA quality imports is only worried about the dollars coming in. According to their website "a happy customer is number one priority"....this couldn't be farther from the truth as they could care less about the time and expense it took for us to come see this car. Integrity and trust is nowhere to be found with these guys. Dont waste your time!!

Mark Latkowski

Terrible customer service from general manager I called them to get some assistance with documents on a car I purchased from them General manager informed me that he will not help me and I'm on my own. Then I ask to talk to the owner, his respond was ( owner does not talk to customers ) and he hung up on me. All he would have to do is spend maybe 5 minutes of his precious time to open filing cabinet and send me by fax or email copy of the bill of sale Very unpleasant experience

Stephen Residue

Wow. What a terrible place. The salesmen trot out the usual used car sales tropes. The cars are very dirty, inside and out. Wow. The sarcasm is helpful. Sounds like Larry. I wasn't expecting a red carpet or perfect weather. If you're asking close to 20k for a car it should be properly detailed. The salesman saying "Oh well this just arrived and our detailer is on vacation" doesn't compute with the ads been on craigslist for 2 weeks. The fact that it is very dirty does.

john smith

We bought an 09 escape off them and as soon as we entered the lot we were greeted with a smiling sales associate. Who was very professional to make the experience enjoyable with out any pressure to perches. There willingness to reach a fair deal was exactly the type of people we wanted to deal with and could not recommend them enough

_Unavailable_

I was looking for my first car about 3 years back, i found one that i liked and went to take a look. At first they seemed very nice and then went down hill from there. I had called a mobile mechanic to come take a look at the car, and they were very upset to see that i had done this which was very unprofessional. the sales man almost didn't want him to come drive in the car with us for a test drive. Everything seemed to check out in the car via the mechanic - there was also a sticker on the front window implying that the car had just been serviced... after i had bought the car, i had realized it must have just been put on there as the midas store was right beside the AA quality import store - my check engine light came on to stop the car immediately - took it in for a service and they told me the oil filter was at least 2 years old. I could've seized my engine right off the bat! After i drove it an tested it, we went inside to talk details. coincidently at the exact same time there was 2 other "customers" were looking at the same car and the sales man said we had to take his offer or else he would sell it to the other customers. i believe that these people were staged there to push us to make a deal; call me crazy but you would have to be there to understand. When I negotiated with the man, the owner came out and started yelling at the salesman who was dealing with me stating, "forget them! just sell it to the other people.." i could not believe how unprofessional an employee yet an owner of a business could be in front of a customer. I would never recommend this place to anyone at all. There very unprofessional, and i believe that they bought those service stickers to place on there cars that they re selling just to make it look a little better... if you do go to this place, get a mechanic to come check it out and don't take there word for anything.

James Dena

Not even a year and my car is garbage already. Bought which I thought was a decent car. I already drive to work and home....

julian chase

DO NOT BUY YOUR VEHICLE HERE. I REPEAT. DO NOT BUY YOUR VEHICLE HERE. This dealership has been one of the worst experiences ever. Clearly after one has read the reviews one can conclude that they focus more on calling reviews 'fake' instead of improving their service. What kind of business deals with criticisms with "this is a fake review"? Clownery. I have not had issues buying with dealerships before even though they get a bad rep, however, this dealership deserves all the negative reviews they have gotten. If you look at Yelp, google, anywhere that posts reviews, they clearly have. one of the worst services in the lower mainland. BE WARY. A business should be proud of what they're selling. Inspections don't seem to be authentic as well. Before you make a purchase here, get a second opinion on the vehicle you will buy. Or you will regret it. OVERALL, this is a bad business. They should be ashamed of the services they're providing. Period.

Shally U

We had a great customer service from the owner a few days ago. The price of the vehicle is reasonable, and the vehicle we got is reliable. I can't ask for a better car buying experience. Thank you!!

kdomi271

(Translated) Great service (Original) Super service

Ted Cederland

Poor service, and expensive prices

David Hopkins

Fake reviews from this place. One of the worst dealerships. Wasted my time coming here they have all these cars but all have issues. If you buy from here good luck!

Ceara Kermath

Worst dealer I’ve ever been to, the salesman treated me like as if I can’t afford that 20 year old Mercedes

Ernest Grundza

Please dont go there. I spoke to one guy, he offered me $500 for a car that's worth $5500. Do not waste your time dealing with these people. They're very unprofessional and rude. They dont treat you like customer, they treat you like garbage.

Joe Critique

Friendly enough, but won't let you test drive unless you're going to buy. How do you know if you want to buy a car without test driving?

Clark Kim

Look for Larry. I bought a car from him and when I had issues, he took care of me til the end. I will definitely come back to buy another car from him.

Stewart Craig

Salesman very nice Owner amazing Igor treats you like you should be treated

Leon C

Buying is easy and fun here! Excellent service and very knowledgeable staff!

Nick Bangar

Made arrangements to look at a car with Rene. As soon as I came he told another salesman to tell me that it's at the mechanic. I said no problem, I'll go there to look at it. He then tells the salesman to tell me it's actually sold. Then when he walks outside he doesn't even make eye contact with me, no apology nothing! Instead his salesman tries to sell me another car. This place is everything that is wrong with a used car lot. Please people, stay away!!! All the negative reviews are %100 true! Drove out for nothing. **** Reply to Owners response **** 1. I never requested any discount, why would I make an offer on a car they you told me was already sold and not on your lot? I was willing to pay full asking price. Lie #1 2. The car you had for sale had 225,000kms, not 80,000kms. I do not even have a car to trade in, so not sure how you came up with this lie #2. 3. I am not your competitor, I was your customer. From how you treat your customers there is no way you sell 800 cars a year, more like 8.... maybe... Lie #3 4. Your salesman was doing nothing but sitting around when we showed up. He knew nothing about the car we came to see. I had cash in hand to buy the car. Lie #4 5. It is not 1 in 10 that is a sad customer, it is over half and growing. You don't mind because you don't care. Lie #5 If you are considering even thinking about coming here to look at a car to buy, and you thought like I did that all the negative reviews are maybe not accurate, DONT DO IT!!!!! They are all very much true and are a very sad reflection on somebody who is taking advantage of those who do not know any better. Don't walk away from this place RUN!!!!!

Christian

LOL Larrys service was horrible. Would buy the car but not from him. he texted me like a little kid. Quote "text me tomo after 10 plz thx" if you work for a dealer, I would imagine someone wanting to sell a car. Update: Texted him the next day and called, never got back to me.

S

Thank you to Rene, for the great service. He knows his stuff. Straight forward and friendly service. Easy to work with. Treat you like family. Had my own inspection, dealer fixed items as requested. Reasonable price for clean, low mileage vehicle. Free short term warranty. New winter tires. Happy Customer. Come see Rene if you need a vehicle. You will not regret it.

Nolan F

Larry is a great salesman, helped me find an awesome car!!

H B

You know it's bad when they have to rate themselves with fake positive reviews You better off to set your money up in fire rather than giving it to these shady people

Christian B

Very unprofessional. I expressed interest in a car. Was told it was better to come the next day to view it, so I scheduled an appointment. When I arrived, I was told that the car had just been sold. I asked why no one had called me before driving over an hour to get to their dealership, and why he would not have called me first as I had already expressed interest in the car. He just laughed and said "sorry" while smiling. Was postponing my viewing appointment by a day to have two interested buyers on site at the same time for the same car? I sure hope not. You wasted my time, my gas. Maybe a basic etiquette class is needed on customer relations for your staff. I would have expected them to keep my appointment and schedule a test drive with another buyer following my scheduled time. At the very least, a phone call to reschedule me to tomorrow and a follow up to let me know the car had been sold. I invite the manager to reach out to me to discuss if they find this lack of professionalism is okay with them. Rene will have my contact info regarding E550. Worst customer service I have experience in a very long time.

Chris Szulc

Purchased an awesome vehicle a week ago from Larry! He offered great customer service and really supported a positive experience at AA Quality Import. I definitely will recommend this dealer to anyone. The transaction was smooth. Thank you!

gaurav khurme

Went to this dealership to buy a 2014 Mazda CX-5 manual. I was told the car wasn’t on their lot, so I drove to their storage. I had brought in cash as it said on the posting they were looking for a quick sale. I tried negotiating with them to find a price we could work on. I had cash in hand and offered them 7 grand. The car had 185,000km and some damage on the back but he wouldn’t negotiate even a little bit with me. The car was listed around 8 grand. What a disappointment. I’m still interested in the car but I don’t think they are willing to negotiate..

zohar cohen

i got a very nice car from fredo highly recemend to all

Rey Rivera

i have bought already 3 Mercedes Benz from Fredo the owner and im very happy dealinng w him. So straight forward, quotes you the best he could do (which nobody could beat) on the price and lets you decide. take it or leave and always takes care of his loyal customers. i would n have been recommending customers to Fredo himself.

Cyrous Sharifpour

I was amazed by the customer service and the way I was treated . The sales person and the owner both were assume people . I never forget their way of treating me . The car I bought was a perfect car at a very reasonable price and Warranty …

T hddh

Liers, sold me a leaky, squeaky vehicle. They pulled me in with low Mileage, I noticed it was undercover i asked if there was anything wrong with it he said. NO, otherwise we couldn't sell it. Well the sun roof leaks, the radiator leaks, there's an oil leak, the back hatch doesn't open , the sway bar is bent, the suspension has corrosion...list goes on Thanks for taking my 8,400 dollers, good thing money's not a problem for me, but How do you expect people not to feel hatred for certain types of people with treatment after that. You know what I'm saying. Have a nice day scamming people bud. I'll remember you.

rdy 2 lol

Not sure what's more run-down looking: the building or the cranky owner (who should come out of the closet before he goes into the grave)

shayan mokhtarnameh

Bought my first car here and i couldnt have been happier to get the keys from Dan. Strongly recommend goin here!!

Mountain Lover

I had a very terrible experience with this dealership. Rene is a very rude , has no manners , very disrespectful, dishonest and a cheater. He does not answer the questions asked about the car he is selling and he tries to hide the right answer. He is a big liar and cheater. I strongly recommend that you avoid buying anything from this dealer.

Alice Ewen

Very good experience. Just need a car to drive around but couldn't afford much. Sales is very nice and recommend a decent car to us. Treated us genuinely and respectfully even though we just wanna buy 2k-3k car. Car works fine so far and my family loves it. Totally beyond our expectation.

Carol Huang

Just bought a RAV4 from this dealership. Excellent service and the owner was so friendly and nice. We couldn't really figure out what we want in the beginning, and the owner walked us through the pros and cons of each model and helped us find a car that best fit our need. Really appreciated and will definitely recommend him to my family and friends.

Luo Ding

(Translated) I found their 2006 Honda Civic on the Internet. I felt that the price-performance ratio was very good. When I went there, the sales were very kind and helpful to us. Generally speaking, the experience of buying a car is satisfactory and I recommend it to everyone. Good buying experience, recommended!!! (Original) 在網上找到他們家的2006 Honda Civic, 感覺性價比很好，去的時候銷售也很親切，很熱情的幫我們，總體來說這次買車的經驗是滿意的，推薦給大家。Good buying experience, recommended!!!

Sj T

PEOPLE READ THE REVIEWS BEFORE DEALING WITH THIS COMPANY. I was a potential customer and decided to check out AA Quality Import Ltd reviews because I was interested in a vehicle they have for sale.I would expect any potential customer who is spending thousands of dollars to make sure they are a reputable company. I am shocked by their response to comments and concerns posted here. They call their customers liers, claim they waste the dealerships time & rude they actually complain that customers try to negotiate prices. I'm shocked that a service industry business behaves this way. I've never seen anything like this before. Needless to say I'll buy my next vehicle from a dealership that actually values my business and treats me with respect.There are consequences to this dealerships behaviour.

Jonathan Prince

We had a very good experience with AA Quality Imports. We bought a Kia Sorento for a good price, and after 2 weeks when there were some unforeseen problems, Fredo and team from AA Quality organized for the free repair and offered a courtesy car in the meantime. A big thank you to Fredo and AA Quality!

Sunny Adepu

Awesome experience I bought a car from this guys, and car had a issue and I returned it,the owner is so cool he paid my money back and I’m happy with it.

jeff smart

Today was THE best experience I've had buying a car. Crazy Larry and the whole team were AWESOME! I bought a Lexus GS 300 and couldnt be happier. 100% RECOMMEND

BD5Cheran

Discovered the car had 35, 361km more than disclosed. The AC quit 2 weeks later however they did sent a 300$ check for the kms.Front end damage i spotted at the lot was notably worse while inspecting the ac compressor. Bring a mechanic with …

Garry Grewal

Great place to purchase a car, great experience with Larry and the team !

Felix Ng

Owner very straight forward, I like the no negotiating, found the car i like than pay, it just so simple. They also get me approved in an hour. Got home with the new car same day.

Brendan

They found the truck my daughter wanted and made sure everything was right. Truly a great bunch of guys!!!!

A Great

Don't trust this place, bought a vehicle 3 years ago. Worst decision ever. Dealerships like this just try to persuade you into buying the car. Stay away! You have been warned. Good luck with your purchase of a vehicle at this place.

Daniel Katz

Excellent customer service - would definitely recommend them to any of my friends or family.

Ivan Rafaj

Rude,lying and dishonest people... They do NOT respect the Customer at all... Please stay away from this guys as they are rude, they are lying about everything ( kilometers, carfax reports, status of the vecihles etc. ) .

harry li (llyyhh)

Brought a car from Rey. it been a great experience. For the price i paid for it . its acutely a very good condition. They have a great selection of cars. For the price, you cant go wrong. Thank you very much and i will refer all my family member to come.

Marc Fernandez

Recently purchased a 2014 Mazda6 GT at AA. Worked with Rene, who was a pleasure to deal with. Not one single moment I felt pressure to purchase the car. Gave me all the space I wanted to decide on my own but still gave me honest answers to my questions. Highly recommend dealing with Rene at AA if you'd like hassle free service. ????. Happy with my purchase and the deal I scored on the vehicle.

Francesca Eric

Fake reviews of 4-5 from owner and staffs. This place sells cars that have been bought from others, then they don't fix previous issues. They just try to resell and make it all look "nice and clean". Good luck, buying here. Just a quick money grab from people looking for decent cars.

Dan Franchini

Bought a truck this week. Very happy with the service from this company, will definitely refer my friends. thank you Larry.

reynaldo rivera

very happy

Stephen Price

Went to look at a car after the salesperson on the phone said "come down and drive the car". My car had been written off, and I was looking to drive at 4-5 cars on a Saturday and then planning to make my decision. I didn't have a lot of time, as I wasn't expecting to be car shopping and my rental with ICBC would be expiring soon. I'd looked quickly at 100s online, researched about 30 of them and shortlisted 5. My route that day had a car at AA 2nd because of where they were in the region relative to my home. I asked to drive the car, which was the point of me coming to see it. They said "go see the other ones first and then come back" and essentially refused to let me drive it unless the car was my top choice. I'm not sure how I can rank a car as my top choice if I can only sit in it and not drive it. Essentially, they were saying that their time was far more valuable than my time. I should spend an extra 1.5hr round trip to come another time instead of them spending 20 minutes when I was already on their lot. The direct quote from the sales guy as he got louder and more argumentative was "I just want my job to be simple". I suggest to anyone reading this that you make their job as simple as it can be: don't visit these guys. I look forward to seeing what they write to try to discredit my honest review. EDIT: While I thank the dealer for his respectful reply, that respect was not shown to me on the day I was at the dealership. I had specifically been told I should come and look at the car and take it for a drive on the phone. The salesperson became rude and argumentative when I asked to take it for a test drive. As someone who has considerable sales experience, it was unprofessional. I encourage the dealer to work towards improvement in customer service standards; it is not one or two reviews, but many that cite similar experiences.

Paige Darwel

I was recommended to go to AA Quality imports by a friend who had an incredibly easy experience there and bought a beautiful car. After going there I was shocked to see how many poor reviews because my experience was seamless. Between me and my husband we had a lot of questions, but they were met with patience and easy to understand information ( mostly for me haha ) it was pretty straight forward and the hardest part was just deciding if now was the best time to buy since we were also in the process of moving. I didn’t feel pressured or feel silly for needing an extra couple days to decide. We love our new SUV and wanted to say thank you to Larry for all his patience and hard work in finding the perfect fit for our family!

mick loosemore

Wide selection of good used imports