Reviews of Leggat Kia Burlington (Car Concessionaire)

Sharon Komdeur

Picked up my first ever brand new car the other day from Leggat Kia and was very impressed with the professional and friendly service. Special thanks to Atif Q in sales and Syed A in finance for answering my many questions, going out of their way to meet my needs and providing consistent professional and knowledgeable service! Loving my new Kia!

Tammy Richard

Overall an amazing experience shopping for a new vehicle, Peter knew exactly what would best fit our needs! I absolutely love my Kia Rondo it has everything you can imagine, pure luxury ???? Also want to thank Syed for helping arrange our financing and importance of an extended warranty. So looking forward to our next road trip . Fully recommend this dealership and their employees, pleasure to do business with. Thank you Peter & Syed

Sue Graham

Fantastic knowledge, fair deal, quick turnaround. I am a repeat customer and will continue to be with Leggat Kia. Shout out to Syed- on finance, fair, attentive, and quick turnaround.

Jennifer Szabo

I really loved working with these guys, and especially Atif and Syed. As a first time buyer, I asked a lot of questions and they answered in detail and very quickly, in person or by email. I was referred by another happy costumer and I definitely made the right choice. Thanks!

Cg

Great staff , very helpful. Mike is a great salesperson. He went up and beyond for us .

Umer Yaqub

I would like to take minute to sincerely thank Atif Sharif for his honest feedback and suggestions. He came across as very knowledgeable about the car market knew the Kia products extremely well! Most of all he heard me with patience and weighed in when necessary with facts. These days it is hard to find this type of sincere advice as most sales consultants focus on making a sale! I strongly recommend Kia Burlington and especially Atif for a stress free car buying experience ????!

Cassie Brooks

Just got a new forte today my experience was overall great with Evan ! Syed really went above and beyond explaining all the questions and concerns I had and was extremely efficient and getting in between the budget I was looking for! If not for syed I probably wouldn’t have went with the purchase so big thanks to you!!! You were above and beyond thank you so much!!

Jessie

I helped my parents with purchasing a new Sohl through a friend that worked with same owner of the company. You would think that due to this, they would receive good customer service, but actually it was the complete opposite. The communication was terrible, the delivery was delayed without advising them and even with the extra time to prepare for that date, the sales manager was not prepared and was rushing the process, prompting my dad to tell him to calm down. Once they received the vehicle, they were only given 1 key and the car is brand new!!! So now its been over 3 weeks and still no key. Again no communication to even apologize for the error and while the manager was prompt to respond when things were first going wrong, now that they have the car, the effort in making things right is fast faded away. A huge disappoint with ruining what was supposed to be a very exciting experience with purchasing a new vehicle!

Jordan Willis

Will Gair did an amazing job at explaining the vehicles that I was looking at and problem solving the issues that I had while looking for a vehicle! Very affordable and great communication and follow through. Would definitely recommend and will be going back to see Will !

Corrado Mallia

Amazing experience! Ruth and Syed were a pleasure to deal with. Ruth was friendly, never pushy and i felt she was always looking after my best interests. Communication was very efficient and fast! When it came to the financing part Syed was on top of his game! Very seasoned professional. He too was very efficient! Despite a computer program glitch he sent me along my way with my new lease and assured me that he would take care of the papers on his end so i wouldn't need to come back. Excellent!!!

Mauricio Oliveira

Got a brand new Kia Sorento at this place and the process was smooth. Charles, the sales rep, is a great person and helped me with everything.

Matthew

Fantastic dealership, after having a bad experience at another dealership prior (Maple Nissan) I became a little jaded with dealerships in general. WillIam and Syed have totally changed my opinion. I look forward to dealing with these guys again, I highly recommend leggat KIA.

Bobby Govan

Bought a Kia Cadenza at Leggat Kia yesterday. My salesman Peter was very good, and they tracked down the exact car I wanted (Limited supply left) and brought it in from the Ottawa area. Car was perfectly detailed when I picked it up. Syed was extremely professional and easy to deal with at the same time. He really made the extra effort to make me feel like I was an important customer. Thanks to all.

The3Muskabosses

Had a great experience working with Will Gair, whatever I needed help with he was quick to get back to me with all the info I needed towards purchasing a new vehicle! Thanks again for all your help Will!

David Butler

Financial manager was excelente. Advised me on extended warranty very well. Got the approval from the bank immediately. Overall excellent experience and would recommend to anyone!

Alice Newton

I had a fantastic car buying experience from Aaron Wayne and the whole Leggat Kia team! From selection, test driving, trading in my vehicle and financing I felt valued every step of the way. Finance manager Syed went above and beyond to put together a deal and deliver my new Kia Soul right after a long weekend. Highly recommend.

Sameer Qasmi

KUDOS to Leggat Kia Team!!! Amazing buying experience right from test drive to pick up of the vehicle. Mike J, Aly, Syed and Aaron are assets to the company. Everyone was very professional and detail oriented. Overall amazing experience. Would highly recommend to friends and family. Mike J and Aly went above and beyond expectations in providing outstanding customer service. WAY TO GO GUYS!!!!!!!!!!!!

Joshua Jansons

Aaron W and Atif Q were amazing to work with. They made sure my wife and I were very happy with the situation we were in. They went that extra mile to make sure everything was perfect. Thanks guys. Very much appreciated.

Karen Zahoruk

I have been at Leggat since I purchased my new ‘97 Saturn! This is a great dealership!!! Syed was excellent and thorough in arranging the sale. Matt is the very knowledgable EV guy. If you go, see both of them. Great guys!

John Carpenter

Seemless and painless transaction. Options well explained, recommend Mike and Syed. Know their stuff and willing to work with you.

Steve Knight

Atif Qureshi of Leggat Kia was extremely helpful in helping me choose my Kia Vehicle, All of the Leggat Kia team were friendly, informative and most important highly professional. This is the reason I have been a Leggat customer for more than 10 years and will continue to come back.

Altina Savoie

Amazing service I just bought my first car from there and I was given great deals. The sales men were very kind and easy to negotiate with. I would highly recommend coming here if you're interested in buying a car

Kevin Wright

I had been helping my girlfriend look for a first car for about a month before we came to Kia. Chris helped us quickly find a car that she could afford and Syed did a great job of getting her approved and set up for financing, even though she doesn't have very good credit. An overall very easy and pleasant experience, would recommend.

Omar Z

Had a great experience working with Jazmin in selecting a car. Highly recommended!

Hana & San Kim

I was greeted by Ruth when I came in. I had a trade in and had to purchase a new vehicle, to downsize. Ruth was kind enough to make the process simple and informative. She also worked very hard to get me a VERY good deal. I would highly recommend working with Ruth and the staff at Leggat Kia as they were very courteous and professional in assisting with my new Kia Rio purchase.

Z F

Thanks to Syed and Mike for all your help setting me up with a brand new 2020 Kia Sportage LX AWD. I'm glad I went to Leggat Kia of Burlington. Fast, friendly, and affordable. You won't be disappointed!

Mary Jo Lynett

Staff in service department were very helpful. And made sure I got home quickly

Pat Schenck

Had an excellent experience buying a used car from Kia Leggat. Will was very considerate of our needs and desires in a used car and showed us several options and talked through the various benefits of each vehicle. He talked to us like …

Colin Cameron

Atif worked quickly to find a vehicle that met our needs (and brought it in from another dealership quickly). Syed did his magic in getting the financing all set so we could enjoy our new Soul on a weekend trip to see old classmates who we haven't seen in years. Without the two of them, we would have missed out on a wonderful weekend and wouldn't have our amazing new car. Thanks guy!

Philip Argent

A two hour oil change? Yes please! I needed an oil change, but like most people I'm tired of the convenience offered by many 10 minute oil change specialists. I wanted somewhere that will take their time with my mid-size sedan, and be annoyed with me when - at the two hour mark - I ask how much longer it will take. This is why I prefer Leggat Kia. I recommend them to anyone who has 2+ hours on a beautiful Friday morning they're not wanting to enjoy. They also made me aware an oil change takes at least 45 minutes, which is the kind of expertise I need when asking why it takes 2+ hours for an oil change. It's not just oil changes they're experts on, explaining a large gap in a timeline is where they truly excel.

Louise O'Connor

Had the most wonderful at this Dealership. Everyone i spoke to was both friendly and helpful. I bought a Kia Rio from Atif who was, hands down, the best salesman I have ever dealt with. He was knowledgeable, honest patient and kind. I admire his non pushy attitude. I also had a great experience dealing with Syed.... who' was also friendly, honest and kind. Well done you guys.

Sina Lotfian

I bought a Sorento 2015 from this dealership last night. I was quit amazed by the impressive service that was offered by both the sales rep, Mohammed and the financial manager, Syed. …

Hayleigh Wright

Excellent service! Very friendly and engaging staff. Service staff held onto disintegrating brake assembly at my request for further explanation. It made an absolute mess of their counter and they were happy to be obliged. Highly recommended shop.

Haleigh Ryan

I recently purchased a Kia Sportage from Atif at this Leggat Kia location and was very happy with his service! He ensured that I understood the whole process & explained everything in great detail. Aaron, the Finance Manager, went above and beyond as well. It was not "sales-y" and I didn't feel pressure to purchase or question their honesty at all [as can be the case with some sales people]. The entire process was smooth. Communication was exceptional and I will definitely recommend this Leggat Kia to my family and friends! Thank you for your help!

Chloe Euale

It’s my first time buying a car! Very exciting purchase and experience for those of us who have had our first. I walked into Kia Burlington to a happy receptionist who I was conversing with! She was so sweet and accommodating to get my mom sister and I in to see a sales rep. A kind sales rep was waiting patiently for us to finish talking before he offered his services. We appreciated that! Mid conversation another sales rep came blaring out of the back room with no mask coming close to us interrupting and saying to come to his desk (without even a basic intro). Awkward, we followed. We sat down and I really didn’t want to sit down. Was pressed for time. I told him that repeatedly and he kept speaking over me until I said I really just want to show them the car first and then look at financials however I already have an idea for them... he even talked over my mom and sister. he threw his hands up in the air and said “fine, you’ve already seen the financials? Fine. I’ll find one for you”. Passive and awkward... he led us to the car and we couldn’t even follow he wanted us off of his hands so badly. He opens the car and says “there? Is that it.” I said ya! And he said ok I’ll be inside if you need anything. He left... no intro of the car...when we finished looking he came out and said, are you done? We said yep! He locked it and went inside. No experience given...no info... no patience or kindness... just a negative experience. We showed ourselves back around the building...I much prefer visiting another dealer rather than having the chance of giving him my business. Having been to other dealerships, this did not reach any standards that Kia has set.

Julie Ann

Between my husband and I we are on our 5th lease. Our last Kia was leased elsewhere and we are not even returning the other current Kia lease to Leggat. I won't even bother to comment on the sales personnel. The customer service in the service department is just unreal. If I make an appointment for a service for my car, I expect that time to be honoured and not have a 'mechanic' take off for lunch while I sit there for 3 hours wondering what the problem is with my car. This review does not deserve the one star I have to give it in order to post.

remmi feener

My very first car! Very happy with the service and the experience. Sam was a great sales person very nice:)

Ashleigh Stevens

The sales people at this dealership are extremely friendly, knowledgeable and caring. A very pleasant car buying experience, and I would highly recommend them to anyone looking to buy a new Kia.

Wendy Duncan

Evan was fantastic from the minute we walked in until we drove away in our new KIA Sportage. We never felt pressured and he went out of his way to ensure that we had all our criteria met and left with the car we needed and wanted. I wouldn’t hesitate to recommend going to KIA Burlington and requesting Evan in Sales.

Annette Kieft

Great dealership to work with. These people work very hard for the customer. Highly recommend! Both Syed and Atif were genuinely friendly and supportive through the process of buying a vehicle. A special thank you to Syed, you know your job and do it very well! A real pleasure to deal with you.

Marzeen Ziyadh

Happy customer / Great service!! Thanks Atif and Syed for helping me out to get this car in a decent amount of money. This people are really into business. They want to make everything simple and clean.

Robin G

I would highly recommend Leggat Kia!! The service I received from Mike Jafri in sales and Syed Ashfaq in finance and Paul Trimble the GM has been the best car buying experience I’ve ever had!

Gretchen Lamers

Never a problem. Great staff. Been going since 2012.

tammy snyder

What an amazing experience!!! Will Gair and syed will make your buying experience easy,fun and comfortable. These guys truly know their product inside out and will get you into your new ride effortlessly. I bought the Kia Seltos in Neptune Blue and it’s a showstopper.

Aileen Hynes

This was my first experience dealing with this Kia Dealership, I was hesitant at first as I was sold a used lemon from Kia in the Toronto area many many yrs back. However after driving several models of SUV's at several dealers I found a 2018 Sorento that met my needs, price. etc... I worked with Peter who was exceptional to work with, upon my first visit to test drive he never tried any sales pitches on me and let me make my own descision if this was the SUV for me. I waited a few days and on my return to discuss the offer I dealt with Muhammad and like Peter was a pleasure to deal with and we sealed the deal. Warranties and undercoating was all discussed but without any pressure on me to buy. We had one hiccup that I wont discuss as it was rectified and I am very pleased with the purchase made with Leggat Kia Burlington, I would highly recommend them. Thank you again!!

Adrian ondiano

Atif and the rest of the Leggat Kia Burlington team was great! Very accommodating to their customers. Provided information and explanations on all our questions making us feel satisfied with our purchase. Overall a good buying experience!

Laurence Smith

Good experience but watch out if they give you a free rental via Enterprise rentals. Leggat Kia don't pay their Enterprise bills very quickly and after 90 days you as the consumer get the bill on your credit card. Although Leggat Kia gets top marks for providing a rental when your car is not available, they lose consumer goodwill when I end up paying the rental some 4 months later, and go through the angst of trying to figure out what is going on.

Max Carney

Friendly staff & a pleasant buying experience!

gurinder sangha

I bought a Kia Sorento EX+ V6 from Leggat. They offered a good deal on the pricing and also gave free snow tyres with the car. Atif Quershi explained the features and options in great detail. I liked the way he dealt with me , there was no pressure .They have a very good customer service

Lynn Johnston

We purchased a Kia Sportage and picked it up yesterday. Our experience from beginning to end of this purchase was just excellent. Brett did an great job in sales. Syed, the business manager, assisted us through the paperwork and made certain that we understood each paper we signed. He bent over backwards to be helpful in every way. He even came in on his day off so we could pick up our car on the day we wanted it. What more could one ask? I hope he is still there when we return in 4 years.

J. Brian

I purchased a used car from these folks in January. A Buick Enclave with approximately 130,000KM. At the time of purchase I noticed a roof rack bracket missing and they immediately replaced that. I did purchase extended warranty for the first time in my auto purchasing life. I am enjoying the vehicle like no other before. I love it. Early in June a problem arose with Luxury Lucy (my pet name) that was very odd in nature. I contacted the dealer and spoke with Colleen the General Manager. I'll cut to the chase. It was a case where both Burlington KIA and myself were victims. In the end I can say that Colleen and her entire staff that I was associated with during the 'fix' provided great customer service. From the service desk staff, to the shop mechanic, and pick up and delivery staff, to Colleen, all were very hospitable and cliche to say "they went the whole nine yards" for me. I am a happy used car purchaser and owner from Burlington KIA. Best wishes for continued success.

Brian Brochu (Wellander)

I had a great experience purchasing my first vehicle from Leggat Kia. I dealt with Brett and Syed, they were very friendly, knowledgeable and professional . From start to finish I drove away with my new car in LESS than 24 hours!!!!! I would highly recommend this dealership for their quick and friendly services.

chris coutu

Terrible experience dealing them . Sales person was very aggressive. Took credit card and driver's license and wouldn't give them back. We started the conversation with we have some questions and it turned into can you sign off this random scrap piece of paper to agree to pay $170 BIWEEKLY. Now they are calling with multiple numbers trying to harass over the phone. Even though the last words the salesperson said is sorry we don't call clients when deals come up its take it now or leave it as he followed us out the door. Save yourself some time and go to lockwood Kia of Oakville.

upagna polavarapu

Booked an appointment in the morning .Drove 90 km from Richmond hill to hear that the 2010 Lexus is sold . Wish I was kept informed.

Gary Cooper

Excellent sales team. Evan found us a car that meets our needs and at a price we could afford!

ChiChi

So happy! Ricky was absolutely amazing , this was my first time buying a car and I was so nervous about what to do, he had all the answers for my questions and he made sure not to stray away from what I wanted as a customer . He even went out of his way to stand in line at service Ontario on a Saturday just so I could get my licensing and get my car that day! AMAZING customer service . Aron Wayne also did a great job helping me understand the financial part of buying a car , he made sure to go through every discount available seeing if I was eligible for any of them too! Absolutely happy that I chose Leggat Kia over any other car place !

Fadi

Super nice guys with amazing deals. Look for Mohammad, tell him Waseem sent you for $200 off instantly!

Larry Hatt

Purchase a used vehicle during the Covid lockdown. Negotiation was satisfactory via email. A complete video all around inside and outside was available. Salesperson was most helpful and delivered the car to our driveway. There were a couple of issues identified over the next 30 days. These were fixed promptly and I cannot hesitate dealing with Burlington Kia.

TPG Media

Syed is hands down the BEST person I’ve ever dealt with in ALL my years of buying cars. I know where I am going to buy my next car. (Even though I just bought a new one.) He told me he would take care of everything and I never stressed or worried through the entire buying process. If you are reading this and you are looking for a dealership that truly cares about you, I highly recommend going to Leggat Kia Burlington and asking for Syed.

Sarah Fallis

Just purchased a sportage here - excellent service! Charles was great and patiently answered all my many questions. My first major purchase through a dealership, and it went perfectly. I couldn't be more pleased :)

Shweta Gautam

I leased my first car with Will at KIA and I have to say, the process was so much smoother than I had anticipated. I was a bit nervous and wasn't sure what to expect however Will was patient and explained every step of the process thoroughly while ensuring that I was getting the best deal possible. Highly Recommend!

Jennifer Dent

Thank you Aaron, Aly, and Sayed! Aaron really took the time to make sure I was absolutely comfortable with my choice and was very (VERY) patient as I was a nervous shopper and took quite a bit of time making my decision with multiple test drives and many MANY questions. Even though as a salesperson his goal is to make a sale he seemed very concerned that I make the right choice for me and wanted to make sure that I would have no regrets - only smiles. Mission accomplished. My son and I love the new Sorento and we are very very happy! Its one very peppy vehicle and super fun to drive.

Patrick Walker

I bought a 2007 Kia Sportage 6 months ago now. When I bought it I heard a noise in the engine and inquired as to the sound. The service Tech and the the Sales Person assured me that it was just the normal wear on the car and that they all get noisier as they age. I took their word for it. 5 Months later I needed to replace the transmission (Source of the noise). When I called Leggat Kia and talked to the salesperson, they told me there was nothing they could do because I did not buy an extended warranty. I told them they sold me an unsafe vehicle and again they said there was nothing they could do. When I talked to the manager he also said there was nothing they could do and gave numbers of Transmission places. NEVER buy a used car from these dishonest people. BTW, a new transmission costs 9-10k. Cost of car 7k. Thankfully the good people at Grimsby Kia found me a used Transmission and installed for me. Leggat didn't even offer to do that!!!!

Toni Wray

By far the best car buying experience I have ever had! Thank you to Ruth, Syed and Aaron for being so honest, helpful and friendly. I highly recommend Leggat Kia!

Leigh Hadjis

I went to trade in a Kia Forte for a 2020 Kia Soul. I dealt with Simon and Syed. Simon was very friendly and helpful in answering my questions and helping me decide on the model and colour. Syed was great. He was very patient, thorough, very knowledgeable, super friendly and answered all of my many questions. The service I was provided was above and beyond. All financial options were explained thoroughly and I didn't feel pressured or obligated to commit to services that I did not want. All in all, a fantastic experience. I continue to be a satisfied Kia customer.

Karyn Husack

I had an excellent experience from start to finish. Everyone at Leggat Kia were so friendly. Peter, my sales agent, was great in explaining everything and showed me how to use the features of my car. He made choosing a car a breeze! Syed, the financial services manager was so helpful at explaining all my options and I would not have been able to do this without him. Overall, I had an awesome experience. This was my first time buying a car and everyone made things easy and comfortable!! Thanks again! I LOVE my new car!!!

Tammy Tisis

What started as a phone call , to inquire in regards to an upgrade event turned into me replacing my Current Kia Sorento for a Brand new One. With a 5 year warranty which I couldn't be more thrilled about especially right before christmas !! Couldn't be more suiting and perfect timing. Will My Salesman not only picked me up at the jobsite ,and dropped me off even provided dinner after a long working day ! Which was a nice touch and Syed was a pleasure to deal with and explained all financing and warranty options that suited my busy Lifestyle. I'm extremely Grateful for the Kind and courteous Service I was provided by Both Will and Syed. Buying a new vehicle doesn't have to be a stressful experience. Come into Leggat Kia and experience the Difference and deal with Will And Syed.

Juliana Irizarry

I just experienced the very best customer service of all time. I have been looking for a car for a couple of weeks and I'm so glad I came across Leggat Kia Burlington. Words cant express how thankful I am with Syed who has been there - above and beyond- not only in the showing and sale but during every bump in the road. More than I could have dreamed of. He took care of every tiny aspect and answer every single question. We discussed the options we had in mind and confidently gave me feedback and made me comfortable to proceed. Syed stands by his commitment to his clients . He was monumental through the whole purchase process. Miguel was extremely helpful as well. He was friendly, positive and creative. We loved the the fact that he took time to educate us, gave us a fair price and fulfilled every request we made. I am so impressed. What a remarkable customer service and company. They have a customer for life!

Mike Roessner

Peter McGrath was super helpful and made the car shopping experience comfortable and easy. Got a great deal on a used car, definitely recommend

Pauline Reid

I just purchased a 2018 Kia Sportage from Leggat and pick it up today, I had a great experience especially with the finance manager Syed. He did an awesome job with all the paperwork and was very kind and helpful with the process. I had my vehicle within 4 days of making the deal. I would refer anybody to this dealer. Great job. 2 thumbs up Syed...

Opinder Kumar

One of The Finest Team In the Area, Got a Chance to Meet Mr. MATTHEW MANTIK , AND bought my First Kia Vehicle From Him, Very Professional, They Give Me a Really Good Deal, if You Are Looking to Buy Kia Just Go to This Amazing Place. They are ready to help You At Every Moment. No matter How Much You Shop around but they can't be Compared With Any Other Dealer.

Ikra Koy

Very bad experience. I went last year, for a Mitsubishi Lancer but they leave the car in such a HORRIBLE state that I have to decline. They take the opportunity to offer their trademark which I fell for it. Things got worst in the " GREEDY MISER MANAGER OFFICE CALLED Ashfaq. " When he sensed I was reluctant he became like a bulldozer, steamroller, not letting you talk, literally forcing a sale down your throat. I couldn't bear looking at that car... Fortunately I went to a Mitsubishi dealership where I got the car I wanted - they were honest, comprehensive and never used coercion tactics.

Les James

Good, friendly service. Much better than previous non Kia dealership experiences.

Lynda Tomkinson

Very friendly staff helped us get a deal on a new EV. Can't wait to pick it up.

Daniel Boag

Aaron and Syed were fantastic to work with buying a new vehicle. Always in contact to walk you through the process, not pushy and honest. Highly recommend buying from this dealer.

Leydis Martinez

I would like to thank and congratulate Leggat Kia dealer for its sales and financial team . I had the opportunity to be attended by Ruth and Syed , they made my experience of buying a car as an absolutely fantastic experience. I appreciate the time that both dedicated to my requirements providing me a high service. Thanks Ruth for being so helpful , friendly and extremely patient with my million of questions. She gave me knowledgeable information, details and prices that I was looking for and Syed was very professional too providing me all of the information on the warranty ,protection packages and the best financial service ever . It was an amazing experience from the first day to the day that I picked up the car. I will absolutely recommend Leggat Kia dealer to everyone who is looking to buy a car. I love my KIA Rio and my family too. Again thanks Leggat Kia, Satisfied Customer Leydis Martinez

Bhargav Mehta

Bought a Kia Forte CPO from leggat kia Burlington in June 2021. Was promised a 2nd set of keys in 90 days. I have been patiently emailing and calling the dealership with no response. Spoke to the General manager 3 weeks back and haven't heard back since. Really poor after sales. Leggat kia, I hope you can provide the 2nd set of keys soon.

Kiel Hughes

Honestly... it was a mix of an experience good and bad but overall satisfied . Syed is INCREDIBLE. If you need someone who is actually dedicated to seeing it …

M P

Good service, but they email far too often.

Heather Mattocks

I received a phone call from Will at Leggat Kia to chat about my upcoming end of lease. It's next July! He advised that I could end my lease early and get into a new Kia. I went in and met with him on a Saturday. What a fabulous salesperson …

Mani Magic

I just purchased a 2018 red Kia Soul from Leggat Kia. Special thanks to Mike and Syed for their outstanding customer service. I am very happy with my beautiful new car and the service I received. They took the time to explain everything thoroughly and answered all of my questions. I definitely recommend this dealership.

Krissy Carney

This is the first time I’ve purchased a car from a dealership rather than a private sale. I wasn’t entirely sure of what to expect, but wanted to share my experience. Positives: Miguel was fantastic to deal with, he worked with me on a great price to trade in my old car, which I appreciated. The process was seamless & I appreciated his flexibility. Syed was above & beyond amazing to work with on financing. He was so professional and extremely well educated on what options were available. I was blown away by his knowledge and expertise, along with the care he took when working with me. Negatives: I purchased the car on a Saturday, and had an appointment to pick it up the following Wednesday. I live 90 minutes away, so really appreciated having a dedicated appointment time. Upon arrival, the car was ready & waiting outside. So exciting! Miguel let me know that he would explain the features of the car, provide me with a tour, introduce me to Parts & Service, and then I’d be on my way! Sounded great, I was thrilled. As we began the tour, he was approached by a colleague and told to help another customer with their new purchase instead. This resulted in me sitting in my new car for 30 minutes, no tour whatsoever or explanation of the features and waiting to have my license plates swapped so I could even leave. I was confused and disappointed by this, as it really wasn’t the level of service I had hoped for or was expecting. Miguel was apologetic but it was clear he didn’t have a choice. I felt that since I’d purchased a used car rather than new, this may have impacted the service provided. I asked for the colleagues business card as I was leaving, with the intent of writing a review, and was shocked when I learned that she was the General Manager, Colleen Glazier. Customer service is paramount in a time and industry where consumers have a wealth of options and purchasing power. While my experience with Syed & Miguel was stellar, I’m not convinced I would recommend Leggat Kia to my friends or family as a result of my experience with the General Manager (or lack thereof).

Lukasz Rys

Poor response time. Manager plays the part of the mechanic. I wanted to trade my car and instead offering lower price for some small issues they told me to fix everything and then they will be able to take it. I was totally surprised. First …

Marc Nascimento

The service department was great, although they couldnt do to much with my problem the gentlemen at the service station was helpful and empathetic.

Natalie Mammel

Had a great experience buying my new Soul from Mike with assistance from Syed. Highly recommended!

Peter Martindale

Excellent experience at Leggat. Matthew and Syed made my purchase of a Niro easy! Both were friendly and knowledgeable and made the buying experience painless. All the safety precautions met which was reassuring during the crazy time. If anyone is looking for a hybrid, go see Matthew and Syed at Leggat. The Niro is a great car.

Troy Warrington

Honest sales person. Up front. Good experience.

Ian McGregor

I've had my Kia Forte for over a year and it was the best decision I have made. The service from Aaron Wayne was exceptional, a true professional who handled all my concerns and helped me through the process. I recommend Aaron and the staff at Leggat Kia to all my friends and family.

Amber King

We purchased a used 2012 Subaru Impreza in June 2020. The car was sold to us under the condition the bumper had to be fixed to pass safety. We left with an appointment for the Friday to pick up our car with the bumper all fixed. Upon emailing them on the Thursday night (luckily we did), they never knew what we were talking about. We called them, we were given a finance representative, Jay, to talk to who knew nothing about us, our car, or what we even calling about. He then gives us another appointment date and time a week later. Just to be called again, that it wasn't ready. Fast forward to another date. On the way to the location, half an hour before our scheduled meeting (the company location is an hour and a half away, and they knew this) they call us to say "the bumper isn't ready, you cant pick up today". Whenever I would call, nobody would know anything about the car, and would have to "call me back in x amount of time" which NEVER happened. Finally, I spoke to the manager and told her about everything, we agreed to have the car dropped off and compensated for all our gas and lost wages. Upon receiving lost wages Jay says "here's the cheque Amber somehow managed to get" saucy, as he hands it to my spouse. VERY lucky it wasn't me. Now just over ONE month after this bumper was "fully replaced and fixed" (might I add was part of the cost of buying this car) it begins falling off. The fog light covers fall out, the bottom pan is basically off and the bumper is seperating from the car itself. We call, they tell us it sounds like our fault, send pics. We send pics that day, they reply that now the person we were dealing with is on vacation. We wait. They say they can't tell anything from the pics and to come in. We go to THEIR mechanics and they say "no sign of impact" and the fixings will be ~$1000.00. The company agrees to cover the costs, saying that last time the bumper was put on by a technician, not by a body expert. This time it will be. A week later we pick up our car. Now, not even ONE MONTH later we have to go to a garage because our car is making a noise. We get it put up, and he tells us that our bumper is falling off....AGAIN. He says there are two different types of generic clips on throughout that aren't holding. He offers to order us Subaru parts and fix it himself. I'm currently trying to contact this company AGAIN about this bumper. And every time I'm told I will get a call back, I don't. Surprised? Not really. Every time I call I get "oh they didn't call you back???". No. How does a bumper fall off not once, but two times in the span of three months?

Richard Hammann

I should have known better. I picked up my 2020 sportage in september and was assured my trailer hitch would be installed in a week. Why would i doubt them, we have bought 5 cars from Leggat with no problems. Today the service department says back ordered to bad. The parts department has nor returned my phone call. I have waited 8 month for something I have paid for and nobody seems to care. Very sad to ending.

Julie W

The service department used to be amazing, but within the last year or so, they’re missing things on my car, not doing work properly, and generally just a pain to deal with. Disappointing since they’ve had all of my business for several years now. Will be going with a new mechanic. Honestly, wouldn’t suggest people go here. Typical rip-off dealership BS now. Shame.

Shaun Wilson

Atif was very helpful and ensured I got into the car that I wanted/needed. Will definitely come back to purchase my next car.

Extremer Boy Ya Extreme Wars

Peter was my sales associate who was of exceptional service. Syed helped in the financing of my new Kia Rio EX. They’ll find what you need or want. You just have to ask! They will strive to make you happy. Thanks guys! ????

Grant Hussey

My first Kia purchase was very enjoyable. Ruth was very patient and helpful and Syed handled the financial matters efficiently, and with humour too. I was especially impressed with the prompt communication from the entire team throughout the process. Special thanks to Aly for following up to ensure all the details were covered. I will be recommending this team to anyone looking for a positive experience.

Michael Duhacek

I had a great experience buying a new vehicle here. I expressed interest on the site and Atif called me shortly to book a test drive. He made sure the appointment fit my schedule. Everyone at this dealership was eager to help us, and Atif was especially pleasant to deal with. He didn't pressure us into buying something we didn't want and we just had a great time talking with him. He's very genuine. Aaron the finance guy was equally pleasant to work with. The honesty found at this dealership is rare. I didn't feel ripped off or second rate like I did at the 427/QEW Kia location. I'll be bringing both of my vehicles here to be serviced, great experience at this dealership.

Kristina H

Very long waits for shuttle service these days. Protective plastic left in car instead of being thrown out. No more car washes?

Maureen Mulamba

All the staff at KIA are very helpful.Syed really helped me out especially when this was my last resort.Followed up with me and walked me through the steps thoroughly.A people person and follows through with his promises.He makes you feel like he genuinely cares after every situation and works efficiently to help you out.I am looking to recommend peers to KIA especially Syed. My experience was incredible Many thanks

Abhay Sharma

A great team is working to make people happy and to find right choices for people. Sales person Atif helped me in finding honda civic of my choice and my specs in a very good condition. Finance person Syed is also very good at his job.

Frank Castellano

Such a great experience and the salesman I delt with, Mr Daryl Morris was great, knows his cars. Answed all my questions and , My wife is a happy camper.

Jason Townsley

Purchased a new car here a couple years ago. The sales rep seemed very new: I knew more about the car than she did, but fine, she was friendly and polite. The dealership offered me more for my trade in than I expected, which cut down the purchase price of the new car. Since then, I've brought my car back to their service department. Service dept has beena positive experience. They're professional and friendly, on time and never any surprise charges. Service prices do seem more expensive than bringing it to non dealer service centre.

Marleen Van Droogenbroeck

Sales associates are great, make sure service representative read messages on your file

Joseph W

Took advantage of my non-native English speaker partner. No written estimate given except for some numbers and items hand written on a piece of paper. The called back the next day to add even more to the work order. When asked for a written estimate they said it wasn't required and that they don't do printed estimates/work orders, and that my partner's signature was not required because she orally agreed to the repairs. Avoid at all costs. *** update *** Manager called to tell me that the repair advisor is also "oriental" so there was no communication problem (The advisor is Chinese, my partner Japanese). *** update #2 *** Finally got a copy of the "service quote": handwritten, confusing, unclear about what was covered by warranty, with items missing (wheel balancing, alignment on a tire change), all kinds of numbers all over the place, AND, a footnote saying my partner authorized up to $1000, written in a different colour pen, to which my partner did not agree to.

Bruce King

Who likes buying a new car? In spite of my preconceptions I must say that Legatt (in particular Brett) made the process easy and almost painless. I'd return to this place in a heartbeat.

Mike

Thank you Syed and Peter for all your help! Great service and easy to deal with. Highly recommend them.

wen

Awesome service, excellent staff

Patrick Gordon

I will not set foot into this location ever again. I've had enough. I managed to get over the screw ups I had to deal with when initially purchasing the car. I love the car so I got over it. Since then I've had my winter tires swapped out and stored there for the last three years. Each exchange has been infuriating. I don't have the patience to elaborate here. My wife will be needing a new car shortly. Needless to say, I'm absolutely not buying it from this location.

Wajid Ansari

Good customer service representative, Mr Atique Saddiqi. Marvelous sale personal skills. Unfortunately could not reach the deal what was mentioned thru the social Media. I need another oppointment with the said personal in future to reach a Best promotional deal if accepted by kia manager Aly Rubani.

88 Makayo

I don't usually leave reviews but this time i had to. This was the best service appointment i ever had. I say if you have a kia and need service go here. If you dont have a Kia come here buy one because their service is excellent.

gurnish dhillon

Bought a new car yesterday from Mike at the Kia Leggat dealership. The entire experience was very comforting , and Mike was exceptionally helpful and considerate to meeting my family's needs. Would definitely be buying from Mike again !!!!

Emily MacMillan

I came in to have my stereo assessed as it was not working. I paid $90 and was told the stereo was 100% fried and I need a new 1. Was quoted approx $300 to replace it. Being on a VERY fixed income the $90 fee was already more than I could afford let alone $300. WELL I got someone else to look at it and there was NOTHING WRONG WITH IT AT ALL!!!!! There was 1 wire that needed to be adjusted and it all works JUST LIKE NEW!!!! Took him 30 seconds and did it for free. Completely disgusted with Leggat's service. I am VERY glad I did not waste a penny more at your dealership!!!

Ashley Bernicky

My husband and I just got our first car and Charles and Syed were absolutely fantastic. We had a million questions going in and they were both so patient and explained everything to us in a way that made sense, and didn't make us feel rushed. We felt we made an informed choice and were even introduced to other staff as part of the family at Kia when we picked up the vehicle. I'll be recommending my friends and family to this location!

AsianSkeleton

The entire Team have been really helpful and friendly. A big shout out to Dan, Syed, Aaron and of course Will, who has always gone an extra mile for his customers. Kudos!

Josh E

Aaron from the service department is very knowledgeable, friendly and honest with his recommendations!! Thanks for your help :)

Andy & Christine Boronka

Our son just bought his first car and we had a great experience working with Matthew at Leggat Kia. My husband and I were very impressed and pleased with the service and accommodations that were provided. We appreciated his patience in …

Jessica C

Great customer service and very nice. They are not pushy at all for sales but are very informative at the same time. Highly recommend especially if you are looking for an EV!

Tanya Perry

I went for an oil change and didn't get upsold on anything. Impressive!

Ryan Seeley

I just purchased a new car from Jay Dacosta at Leggat Kia after being in an accident. Jay and Sayeed were extremely helpful, professional and friendly. An excellent experience indeed! Thanks guys.- Ryan

SAIMON SAJI

I recently purchased a used 2015 hyundai sonata sport from leggat kia. Had a great service from the dealership, especially I thank atif Qureshi who guide me through the process to get my first car. I strongly recommend leggat kia, Burlington.

Jan Johnson

Finished negotiating a trade-in and purchase of a new Seltos on Saturday. We were there for three and a half hours, doing a test drive, negotiating and finishing paper work in the business office. I have to say it was a very pleasant experience and many thanks to Will and to Nate for making it so. Ended our day with Nate buying us dinner as we left. This has never happened in 40 years of buying/selling cars within our family. Hats off to you both for a job well done. Can't wait to get behind the wheel of our new car.

Tim Maleske

Our amazing salesperson William Gair took care of absolutely everything. Definitely look for him. Will recently helped the in-laws purchase a new vehicle during a full lockdown. He helped narrow down the selection and was extremely knowledgeable about the class of vehicle and also the competitors vehicles. He arranged to view two models at their house and arranged for a 24 hour drop off test drive. The only negative takeaway was with the financial services manager - but he followed up after our initial review and apologized for the confusion. Otherwise it was a great experience for a retired couple who bought their first new vehicle during a Covid lockdown. Leggat Kia and William Gair will definitely get our business again !!

haviv assor

I found my car online, spoke over the phone and was agreed to come in and take a look on my trade. Atif was very professional with me, patient and worked hard to get me a great deal! Thank you for your efforts and I sincerely appreciate it. G-d bless.

Emily Dakins

I bought Kia Soul 2019 Wayne was very helpful , we dealt with Syed he was very professional and explained everything very well. Paul Trimble and Mike the sales Manager were great to work with. You want to buy Kia please go to Leggat Kia and work with super team

Dallon Thompson

Very fair dealership. Peter the salesman is great. We have purchased two vehicles from Peter and recommend anyone looking at a Kia to go there and speak with him. Service is your typical dealership service. Decent waiting area. They do offer a shuttle service.

Anita T

Anytime it was time to get a car I was went to Leggat Motors excellent service either with Lots or service department

Vanessa Valchuk

The sales people here are super friendly! They make sure that your getting a good deal for your buck, would recommend Will as your sales person he was fantastic, super friendly and just a great guy in general, gives great life advice, definitely a great driving instructor but overall in seriousness he was amazing and was super helpful with what car fits best for you, he is definitely the king of cars!.

cassi davis

Great buying experience with Ruth and Syed ! Fast and Friendly service, would definitely recommend coming here !

Imran Rana

Mike Jaffery made overall experience worth it.

Kyle da Costa

Excellent experience with Aaron Park. Straight forward, friendly and to the point. Made the experience easy and smooth. Also Brent is #1 Tech

Danny Albers

Feel as though I get an excellent year end deal and good value on my trade in. Was given friendly service and all promises kept. Will buy next KIA here. As for the car, the Optima has proven to be so great to own I am now on my 2nd.

Jeremy Robinson

Back in November when I purchased the car from JP Motors, they did quick and quality work on my car to replace my backup camera, and they also replaced my windshield cowl. After owning the car for half a year, I had quite a few questions to ask about the car, so I reached out and spoke to **Aaron** in service. **Aaron** was a pleasure to speak to, he was happy to answer any questions I had, he was patient, and he even had a functional conversation with me, which can be hard to come by in service departments. If my Forte ever needs any service that I can't do myself, I will be sure to bring it here, as they've won me as a customer and consumer.

Cail Smith

I am very pleased to say that I ALWAYS have a great experience with the service dept. at Kia. They are always very attentive to my needs and make sure that they have explored all options before making recommendations about my service needs. They always go beyond the call of duty (especially Jocyln :)) for me when I am in. They always make me feel very special - more than just another customer. Thanks Keep up the GREAT work!

Mona Boyes

The reason why car sales people drive me to distraction. I called Burlington Kia to ask if there was such a thing as a Sportage V6 made in 2019 or 2018 and if not what year Kia last made the Sportage V6. The salesman tried to tell me that there was no such thing and that I didn't know that I was actually driving a 4 cylinder car. All he has to do is Google 2009 Kia Sportage V6 and all kinds of articles come up. When will car sales people realize that just because a woman asks a question it does not mean she is an idiot who doesn't know what vehicle she has been driving for 9 years!

Robert Allen

It was an absolute pleasure to buy a car from Leggat Kia. Great service from my sales consultant Aaron and from Syed in financial services. Highly recommended if you're looking for a car!

S R

Drove all the way there for a car that was already sold. Upon calling, the sales dept assured us that the car was still available. Lack of professionalism and communication among staff.

Madeline “Mandarin” Hill

Just bought my first car from this dealership and I am so happy with the service. My salesman Atif helped me through every step of the way and I am glad to be buying a KIA!

Mark Korna

Great dealership with great service staff. Very attentive to customer needs. :)

David Wong

Purchased a car over 2 years ago from this dealer, the sales rep I had was willing to work with me on getting a great price but the finance person dropped in a small ‘down payment’ amount which they passed off as their ‘rough copy’ sales agreement and mentioned the amount will be taken off in the final copy. Regardless, I still got a great deal as compared to other nearby Kia dealers. Once the sale was finalized, I did not get a hold of the car for over 2 weeks as the agreement had some discrepancies which still have yet to be corrected. Dealership is spacious and clean.

Lara Cochrane-Dennis

I wanted to share this message to anybody who's buying a Kia or any car for that matter this location was fantastic Christian and sahid were amazing they helped us out right away we got a car in 2 days I can't say enough great things about this experience Thank you so much for making buying a car so easy

James Gike

Just finished purchasing our second car from Leggat KIA this weekend. It's been a pretty positive experience overall. My Wife and I were huge fans of the salesman Peter McGrath. He's not the salesman type which was great. He's pretty straight forward and doesn't try to give you any double talk about what you need to buy or should buy. He'll listen to what you want and if he thinks he can offer up a better option he'll tell you. For me this was great because I've never been a fan of the salesman type. They've recently brought on a new Financial Manager Seyed. He's a no nonsense type of guy with numbers. He'll make sure you know what you're paying and more importantly why you're paying it. Seyed worked hard to get us the best deal possible. I'd highly recommend them to anyone looking to buy a vehicle.

elizabeth

Charles and Syed were a formidable sales team for me as I bought my second electric vehicle this week. Charles is knowledgeable and thorough about the great options my SUV came with, which are a step up from the Nissan Leaf I have enjoyed this past five years. Syed got me a better interest rate for my car loan and the car was pristine and ready for me as promised this morning. I'd come back to this Kia dealership any time!

Elise Moore

Thanks to Matt and David for all your help with buying our car - we couldn’t be happier!

Kris Soco

Great service from the team esp. from Will, Dan, Sayed and Aaron! Keep it up!!!

Shay

Great customer service and great staff

Steve Hyland

Went in looking for something very specific and KIA delivered! Got a great deal! Fantastic, friendly service! Atif Qureshi was both very professional and direct with both me and my wife so it saved us a lot of time. I would highly recommend him to anyone looking for a new vehicle. Excellent customer service overall at this location as they went above and beyond to find what we were looking for, and in such a short period of time!

mike s

We were very happy with our experience at Leggat Kia! Jay was our sales rep and he was very professional, kind, and courteous. We purchased a 2020 Kia Sedona demo, he took care of us throughout the whole process. Sales manager Mike was ready deal and was also very professional. Syed was also a pleasure to deal with when it came to the extended warranty options, he got us the best deal possible and for the products we required. All in all this dealer deserves 5 stars!

Umar Muzaffar

Closed a deal of new Forte with Atif and Syed in Finance. The team is professional i am telling you, the level of customer service offered by Atif & Syed is exceptional. Will definitely refer to my friends and colleagues.

Joanne Gillespie

I am waiting for my car and at least 50% of the staff can't be bothered to wear a mask. The service attendant that checked my car in had no mask. An hour and a half to change over tires on rim's. Car was sitting in the lot for who knows how long till I went back and asked. Horrible service

Sharlene Dobson

I’m a different type of customer as I come from the training end of the Automotive Industry. Of course, I’m always listening and watching the interaction of salespeople, customers, service dept and finance office as this is my career. I’ve taught sales teams, finance mgrs and support staff across North America so I’m super critical when it comes time for ME to buy a car. I’m always on the lookout for a “pushy” finance dept, overbearing salesperson and uninterested support staff. A new vehicle is the 2nd largest purchase of your life so it can be quite stressful. I felt none of this at Kia Legatt during my buying process. That being said, today I picked up our 2nd new vehicle in one year from Legatt Kia and I had the pleasure of dealing with Syed in the Finance dept this time. He’s aware of my training background, but still went over everything thoroughly with me, making sure I understood everything. Not once did I feel rushed or pressured and he kept in touch with me till I picked up the car today! Women are always leery going into a dealership..especially alone! In fact, we’d rather go to the dentist than go into a car dealership. This gentleman gets a gold star and is truly the cream of the crop. Syed is open, honest, cares about the customers and truly is the real deal! Doug Legatt is lucky to have such a superstar on his team and without doubt, I will recommend that any woman looking to purchase a vehicle , will have the best experience hands down at this Kia dealership. I’ve already recommended Syed to a couple of my girlfriends and I’ll never buy a car without his expertise in the finance dept . Many thanks Syed-I’ve made a new friend! A+++++++

Saxon Tidd

Great experience buying my first car from Atif Qureshi. Not only did he make sure that all my questions were answered, but he went above and beyond to ease my nervousness. I would highly recommend Leggat KIA to anyone looking for a great experience.

Wes Smith

Hi Kelly!!!! Thank you so much. Was a great experience. Very pleased with the service. Glad you were my sales person!!! .........Wes

Ernesto Bastardo

Leggat Kia helped me to get my first car in Canada!, I would like to say that this has been a great experience. The first person I would like to thank is Ricky Wyatt who always showed his kindness and quality of service as a sales representative. He helped me also to get a good discount on the final price of the car and showed his interest on helping me at all times. I would also say thank you to Aaron Wyane who helped me with all the paper work and getting approved from the Bank for the car finance. These two guys are very helpful I would not hesitate in recommending them when buying your car at this store. Just ask to be attend by Ricky and Aaron, you wont regret it!!

Peter Cunningham

Went to Kia and spoke with Syed personally who went Over the warranty with me. The wear and tear warranty / Interior Protection is a great warranty but you must read all the specs and make sure what the sales representative says is verified because in my situation, the salesman, whom is no longer at KIA, I wonder why, but after coming into KIA Leggat Burlington speaking with Syed the financial manager, Dan the sales manager and Daryl the Service Manager. Kia has taken care of my issue and I am %100 satisfied, complete turn around on my opinion. This is a great dealership!!! Special thanks to Syed for his support, info and help, thank you!!

Francie G

Ian in the service department treated us with kindness and patience. He listened to our concerns and resolved everything beyond our expectations. These guys CARE!

Waqas Rao

Have been searching for a car for the last two months and had worst experience with multiple dealers, till I talked to Atif Quershi @ Kia Burlington. This guy is just awesome, talking to him the first time felt as if all my worries are over and he would get all work done. Throughout the process of getting the car, Atif kept me updated. As I was in North York, I just had to come in and collect the car and sign the documents. For all those wanting a stress free and trustworthy experience, please visit Atif and he will get you the best deal according to your needs. Thank you so much Atif and the team at Kia for helping me, I will always stay a loyal customer to the brand and dealership.

Bruno Campos

We just bought our car at Leggat Kia in Burlington. Throughout the whole process we were assisted by Will Gair. I can speak by my wife and I that we both are extremely satisfied with the service that Will provided us. From the day 1 until after the pick up day, Will keep surprising us with an astonishing customer experience. He was very transparent about the deal, very careful in making sure we get exactly what we wanted, and very responsive to all our questions. I even got some questions answered by him late after hours, which honestly, I don't see employees caring that much about their customers after business hours. Both my wife and I agree that we could trust him about anything. He was not only worried about the sale itself, he sure took a lot of his time searching and writing tons of recommendations down to us, just to make sure we go and visit amazing places with our brand new car. Honestly, I could not ask for a better representative to have my deal done other than Will. If you're thinking about getting a new Kia, make sure you call for Will Gair at the Leggat Kia's office. I guarantee you, you will be in good hands. Next time I go for a Kia, I'll make sure I'll look for him. Giving 5 stars only because there isn't 10 available.

Josh Cass

If you are looking for friendly, reliable and trustworthy sales service, Cameron is the man to speak with. Not only did he get me into the car I wanted for a fair price, he took great care to make sure my first experience buying was uncomplicated.

Suzanne Peters

Will Gair was very helpful. He went above and beyond helping my son and I shop for vehicles. Day or night he answered our questions and addressed our concerns immediately. Very professional always. Syed was out of this world amazing. He was funny and professional at the same time. Our financing was easy peasy with no stress. Just sign on the dotted line and I was driving my new 2021 Sportage off the lot the next day. My son bought a Cadenza and has never been so happy. Syed took care of him as well. All and all it was a fantastic experience. Thank you Kia Leggat!

Sdeepak Sujjon

Bought a vehicle from Leggat Kia , Sales Person Jay was very polite and helpful, Finance Manager Syed Ashfaq went above and beyond exceptional customer service he was very professional and helpful thumbs up great staff great dealership to work with will recommend all my friends to this dealership

Bill MacKenzie

Everyone was awesome.

julie vi

Wow, just WOW! I can't even tell you how happy I am as a first-time Kia owner, but the cherry on top happened today when I called to get an oil change appointment at Leggat Kia Burlington! From being offered a same-day appointment to receiving a warm welcome by EVERYONE in the service area, to the best car bantering with Aaron, I'm so glad to be a Kia owner! Everyone noticed I was waiting patiently for my turn and they all felt the need to acknowledge me and to let me know someone will ready to serve me shortly. Way to go, Guys! Keep up the great work! #kiaforlife

Anna Bolton

Atif was such a help in my car lease. From the start of my search, he was the first to get back to me of many dealerships. He provided the highest level of service, an excellent price and every convenience. I was able to get my lease within just a few days, from start of search to driving away. I am so happy I found Atif and the team at Leggat Kia. Aaron Wayne in the finance department was also outstanding - he expedited everything and helped me through my first lease. Thank you!

TL Maki

I am thrilled with the service I received at Leggat Kia in Burlington for the purchase of my new, 2020, Kia Sportage EX Tech. The whole process was absolutely seamless: trade in on my vehicle was very generous, payment terms were really good and with the assistance of the GM, Colleen, Syed was able to give me a fantastic deal! Richard in parts was able to provide some add-ons in a very timely manner. I love love love my new Sportage and as long as this dealership is around, I will be a repeat customer for regular service/maintenance and I highly recommend the whole team. Thank you Leggat Kia for such a wonderful experience, start to finish!

Jairo Acevedo

I went first time to do my car maintenance, I use to wait about an hour for the oil change but these guys were very fast. I definitely will come again

Sarah Maccarone

Kyle was great! I was waiting to see someone on the sales floor and after walking around and standing at the door I was starting to get frustrated. Kyle was with a customer but as soon as he was up from his desk to file something for his current client he made time to introduce himself. I decided to wait for him as others were not with customers and never came over. Kyle stayed late to help me with my request which led me to purchasing a vehicle. I was always kept up to date by Kyle throughout the process and they ensured all my needs were met! Just got my first car service appointment there and it was a good experience!

Morris Parras

I like coming to KIA, the Service department is always friendly courteous and ready to help you.

Thomas Simon

fantastic customer service. kind, caring & compassionate. Patience with my thousands of question & answers for all. This is the fourth car we have purchased with this dealership and it has always been a pleasure. They make you feel like family. Syed and JAY great guys, will recommend this dealership to my friends excellent sales person JAY and very professional Finance Manger Syed Ashfaq

Chris McLean

If you are looking for a car add them to the list of potentials.

Tony Brecknock

If you want the best new car buying experience in Burlington then go see Atif at Leggat Kia. He quickly gained my trust and worked very hard to make me happy. Thank you for everything Atif, you were perfect, the product is great and we'll be back!

Blue Collar Hunting Company

Recently purchased a vehicle with Will Gair through leggat Kia . I don’t normally write reviews , but overall customer experience and customer service was well above any expectations of your typical Car Salesman. I went in not knowing what I wanted and Will sat me down and by the end of our appointment he had me pointed in the right direction and I’m thrilled with my new Kia Sportage . Which I’m not making any payments on for the next 6 months !! I have nothing but good things to say about the service and hospitality, Buying a car from someone who cares about his customers definitely goes a long way!!!! I’d recommend Will And the Leggat Kia Family to everyone I know !

Dardan N

Huge thank you to Will for helping me purchase my very first car!!! Extremely impressed with his service, and I would highly recommend him to anyone looking to purchase a vehicle. Helped me throughout every step of the way and made my first car purchase a flawless one. Thanks again Will, you rock!

Eloisa Treviño

I just came in to change my previous KIA car for another KIA. I love the service here at all levels. Mike J. was especially helpful with getting a great deal for me. Thanks KIA Burlington Team.

Herve ATTA

It was a pleasure shopping at this location with Simon an Amazing guy. I have appreciated the services offered and I strongly recommend this place to any customer. Herve

Joshua Reynolds

My wife just bought her new 2018 Sorento here. We were given fair trade for her Sportage and a few other deals and incentives that sealed the deal. Aaron and Atif were very professional and attentive addressing all my wife's questions and concerns.

L.A. West

Everyone was super kind and Syed is THE MAN. He’ll take care of you and make sure you’re getting everything you need for the investment you’’re making. Great experience.

Mustafa

Absolutely incredible service from Muhammad and Syed. They are on top of things and i did not have to worry about a single thing. They helped me out from picking out a car all the way to registering it. Kind and friendly people who at every easy to communicate with. I will definitely come back, for sure.

Christie Paton

Great service from Syed and Mohammed! I am very happy with my new car!

Karen O'Brien [Staff]

This is the first time I have purchased a new vehicle. I started my search in late August and spent weeks test driving many vehicles. From the moment I contacted Kia and went in for a test drive, I was treated extremely well. Will listened to me carefully and understood exactly what I cared about in a vehicle. He answered my many questions with patience and in detail. I was also treated very well by Colleen, Syed and Byron. My experience at this dealership has been wonderful. I am thrilled with my new Seltos and appreciate Will's follow-up to make sure I am happy with my purchase. I look forward to the continued high quality service from Leggat Kia in Burlington.

Monika Korycka

Great customer service Aaron is so helpful. The shuttle driver so friendly just an overall enjoyable experience.

Alex Waitz

Simon from Leggat kia was very helpful I will definitely come back to buy another vehicle again in the future....very good service

Melissa Gaudreau

Went in to exchange my problematic VW Jetta for a Kia Forte 5, everyone at the dealer is very friendly and welcoming. I dealt with Peter in sales, Syed in finance and Evan in Service who all did a wonderful job at looking after me to make sure I got the car I wanted promptly. Thank you to the Leggat Kia team for all of their hard work.

W Smith

I just want to thank Atif Qureshi for helping me move into a brand new 2018 Kia Rio. He answered all my questions, with both patience and honesty, to provide a truly easy and satisfying experience. I would recommend everyone I know to visit the Burlington location and talk to Atif about what he can find to suit their needs. I also dealt with Aaron, in financing, who made sure my deal was possible; he dotted the "I"s and crossed all the "t"s to ensure my experiencing was both quick and efficient. A big 10 out of 10 to both gentleman.

Kelly Allen-Murray

We had a fantastic experience dealing with Leggat Kia. Atif and Syed were amazing they went above and beyond to help us get into our new Kia Forte. Thank you so very much for all of your assistance.

Sonia Ekodeu

When it rains it pours and I am glad I had Syed from Leggat Kia located on Guelph Line in Burlington, Ontario on my side. I got into a terrible car accident shortly after purchasing my 2017 Kia Sportage. Through the frustration and …

daniella russo

I want to thank Syed for everything that he has done for me during the process of purchasing my Kia Sorrento. He went over and beyond to ensure the process was easy and stress free. His amazing customer service is refreshing and if I could give him more than 5 stars I would. This wouldn’t be possible without him, and I thank him for being so patient and helpful!!

Steve N

The BEST customer experience I've ever had. I found Atif Qureshi to have deep product knowledge, professionalism and conscientiousness. I bought my car on the same day. Syed Ashfaq was marvellous to work with in making sure all of my needs were met. I was so satisfied, I encouraged my wife to buy a Kia. Now we each have one! THANK YOU

Jennifer Keres

Thank you to Charles and Syed who helped get me very quickly into a new sportage. They were fast, efficient and made me feel comfortable.

Lillianna Kelloway

Great dealership. friendly helpful staff. My salesman Was Will ! He was fantastic ! ABSOLUTELY loving my vehicle ❤️

bijo prasad

I brought a Kia Sedona LX+ from leggat Kia Burlington and the sale rep Ricky Wyatt was awesome and he gave me good deal for my old car

Anna San Juan

Just bought a car from Leggat Kia in Burlington. Great car for an even greater price, thanks to our salesman CHRIS BELEC. Chris went above and beyond to get us a vehicle we wanted within our price range. He did not pressure us into buying anything, but definitely bent over backwards to help us get the car we wanted. After being turned down by another salesman there, Chris came in and got us the deal we were looking for, he even drove the car to us to test drive. I would highly recommend Chris to anyone considering buying a car as he will honestly get you the car you want and can afford. Thank you again for all your help Chris. Matt & Anna

Peter Gauthier

Purchased a used Sorento, after searching weeks, Leggat had the best price to milage/condition ratio. Based on that, I would recommend.

Lonely Soul

Bought 2018 Kia Sorento and it has been a great experience. Special thanks to Atif and Aly. They have been very elaborative and kind. Highly recommended.

Spencer Lewis

There sales staff will run your credit into the ground before you can even buy a car from them. The GM doesn't care about anything but money. Heard absolutely horrible stories. Please avoid this kia dealer if you can!

Alexandria Stevens

Great service from Wayne and Syed! Very friendly and accommodating!

Dale Tessier

Just bought a 2022 kia soul from leggat kia, we delt with Joseph cerino and syed ashfaq, really great guys, Joe was very personal and could be his friend along with syed. What a great experience and we love the new car. Thanks so much.

Leo Bulanda

Always professional service.

Rob Bencic

Never thought I would buy a KIA, I didn't really know much about them other than the warranty was good. When I met Ruth she was helpful, knew her product well and offered me an excellent deal with the help of Ali. Syed was also quite good and was willing to work with me on pricing. A good first experience overall and a great deal, thanks Leggat Kia!

Aziz Basil

Traded-in my car and was a smooth experience with Mohammed and Syed. Purchased car was ready as scheduled with a full tank. I would highly recommend this dealership to friends.

Diellza Neziri

Purchased a car with Will! Great experience from beginning to end. Super kind, patient and willing to go the extra mile!! Highly recommended. Thanks again Will ????

Allison Neil

Received a call from Joe to trade in my 2016 Rio, he helped me get into a 2022 soul ex+. Thanks for all your advice and assistance Joe! Syed made the entire process go very quickly and painlessly, very knowledgeable and helpful in picking out the little extras I needed to put my mind as ease! Great experience at Kia Leggat Burlington!!!!

Josh Hajas

It was terrible. They called me a liar when I got a flat tire and didn't have a spare tire or the kit. Tried to charge me for the kit saying I misplaced it. Also took 4 years for them to fix a door and the best part is..it's the wrong finish on the part. I asked for the brakes to be looked at never were..off to another location for now on

Jennifer Duncan

I just purchased a Kia Sorrento! Wayne was the salesman and he was amazing!!!! Was looking out for my best interest. Very helpful and even came in on his day off to meet with me! Syed was awesome! He went over all of the important info needed financially! Met every need and was very professional! He took care of everything for me in a very timely manner. I would recommend Leggat Kia in Burlington any day!

Kieryn N

Oh my gosh! This is such a friendly yet professional environment, they really do go above and beyond for their customers! Will was absolutely amazing to deal with, he’s super knowledgeable and honest to make sure you end up with the right vehicle! As a bonus, he’s a great driver and will give you some good tips while on the road!

Garrett Wylie

My fiancé was in an accident at the beginning of last month and we came to kia burlington to look into our options. Sam was our sales representative and he was nothing short of amazing, he wasn't pushy and made himself available to answer all of our questions. Syed took care of the financial side of things and he really went above and beyond to take care of all of our needs and really made us feel comfortable and made sure that we really understood everything that is involved with purchasing a vehicle. All in all it was a very positive experience and I would definitely recommend them.

Sean Delaney

Had an appointment for tires at 8:00AM. Said it would take an hour. After an hour, nothing done. They didn’t order the tires from the week previous. No compensation for time wasted.

Luke Carbonie

Buying A New Vehicle Can be a stressful and daunting task , going from dealership to dealership test driving and looking for a new vehicle. It was a refreshing experience to deal with the Will are sales guy who put my wife and myself at ease with our decision to go ahead with the Kia Forte. As well as Syed who helped explain the Financing and warranty options and Dan the New Car Manager who even threw in a complimentary oil change as a wedding gift From Start To finish a great experience !! Thank You

Tristan Dalton

I brought my 2013 rio to the service department last month for a squeak in the rear right wheel. First time in I was told the backing plates were causing pressure and it was nothing to worry about. I returned the following week after the squeaking got worse. I was then told it was my choice in aftermarket brakes and again I had nothing to worry about. Lasnight the squeaking was louder than ever before. I pulled over to inspect my tire and saw that it was red hot. I returned to Leggat Kia this morning to find out I need a new calipher. So, only after the damage was done to my vehicle did Leggat Kia offer me an expensive solution. Take your vehicle to someone you trust. Or risk being shilled into damaging your vehicle just for them to roll you over the coals. Unprofessional! Sad! Phonies!

Jess Morales

Amazing experience.. Jay/Syed are the best! Profesional and helpful.. I would certainly recommend anyone who’s looking for a vehicle to come check them out.. they’re quick and efficient .thanks guys!! We’re off on our Ram ????????????

Chris Sutherland

Great people always look after us!!!

Scott Hickerson

Will Gair did a great job for us. My wife and I have had some bad experiences with other dealers but not with Leggat Kia. We would definitely recommend dealing with Will.

Sandra Ramirez

My husband and I just bought our car here and the service was swift, professional and pleasant. Our salesman, Will was pleasant and great to work with, as well as Sayed the adviser who was most knowledgeable and completed all paperwork quickly and efficiently.

Keith Whitely

Authentic group that supported our desire to purchase our next family vehicle. William worked tirelessly to get the best deal while Syed made us feel like we were home. Cheers!

Michelle Roy

I would highly recommend Leggat Kia Burlington. We dealt with both Wayne and Syed when buying our vehicle, and they were both great to deal with! They both went above and beyond to get us the best price for our vehicle. The customer service in the service department is excellent as well. We are very happy with our new vehicle!

Michael Williams-Kenny

One of the "best and professional experiences" we have had purchasing our Kia Forte and believe us as seniors we have purchased many cars over the years. Charles treated us like royalty and we would highly recommend him to our family and friends who are looking to purchase a KIA. Cheers, Mary and Michael Williams-Kenny

M Ci

Excellent and most perfesional and knowledgeable of there vehicles. understanding of your needs .great place to buy from talk to Dan or Sean they will help with your needs .

Kim Coombs

i have had the most friendly, educational, and easy process while at Leggat. I was initially only trading in, then I seen this beautiful Kia Sportage and took it for a ride! Yup bought it! thanks to a great soul William Gair, who showed me (over 50yrs old) how all the gadgets worked, drove with me and explained all the in and outs then assisted me step by step through the process. I can't thank him enough and I will be sharing my great service to others. THank you WILL!!! I then was introduced to Syed Ashfaq who was fantastic! funny friendly and looked out for my BEST interest!!! can't thank you enough Syed to your attention to detail and making sure my best interest were put front and centre! You are amazing and such a great person. Loved our chats and wish these two resilient people, Happy Holidays and a successful 2022! thank you Kim

Barb Miles

Will Gair is absolutely amazing! He was so patient with me, took the time to understand my circumstances, and literally took me through so many vehicles and helped me find just the right one! He has been very kind and end to end so amazing! He was the one I needed to help me find the right vehicle!

P Perrett

Recently purchased 2018 Kia Sorento. Thanks to Mike Jafri, sales. Syed Ashfaq, finance and Aly Rubani, GM for being very informative and accommodating. All staff were very hospitable. Looking forward to future dealings with Leggat Kia. George and Pat P.

Donna Doppler

We recently purchased a used Kia Soul from Leggat Kia for my mother and are very happy with the experience. The salesman Atif was very helpful and friendly. He was not pushy or aggressive and went out of his way to help us find a great car in her price range. Highly recommend this dealership!

S B

Leggat Kia offered what I was looking for with value add. Syed is very passionate about his customers and he took the time to demonstrate Kia's quality with valuable information helping me make my purchase. Syed and Wayne provided …

MeeSun Healey

Buying my first car here was a great experience, The sales staff was very helpful in addressing my issues and took care of all of them. The Finance manager was incredibly helpful doing everything he could to give me the best rate. Love my 2015 Mitsubishi Lancer, Thanks to the staff at Leggat Kia!

Abdul Aleem

best dealership ive been to yet im a 2nd time customer just picked up my second car planning to buy another one for my daughter. Syed Ashfaq great salesman and an absolute legend. Paul Trimble good salesman very helpful id recommend it everyone.

kate williams

My experience at Leggat Kia Burlington was no less than stellar! Charles and Syed handled the purchase of my new Forte with the utmost professionalism and knowledge. They were prepared, efficient and most importantly... kind! Buying a car can be a very stressful experience, especially with all of the stories surrounding 'pushy' sales people. I did not feel this way at all. I felt they were there to help me find exactly what I was looking for, offering information on upgrades and extension options based on my needs and interests but nothing more. This was my first car purchase and I would definitely recommend this dealership to anyone!!

Bryce Taylor

Really great experience from start to finish. Charles Davita was very helpful working with us on the purchase of a Kia Sportage. I would recommend Charles Davita and Leggat Kia to anyone!

Carolyn Gordon

Bought my first car there. Wayne and Syed were so helpful. They were patience with my questions and gave sound advice. Would definitely recommend to my friends and family.

Sandra Clementinho

Great service from Charles Devita at Leggat Kia in Burlington. Check out Leggat Kia if you are in the market for a new car, you won't be disappointed.

samuel samaroo

This team is amazing!! Atif is super helpful and makes doing business easy and stress free.even my kids love to visit this place.I am very happy with my 2018 Sorrento.thanks Leggat Kia

Shayne Tulloch

Worst KIA dealership EVER... Had us waiting all day in the office to only sell us a car and not even complete the financial piece! Had the car over a month and wasn't billed.. called Kia head office turns out KIA Burlington Financial Advisor Syed didn't collect all the data and didn't even bother check to review the contract... Best part yet he tried telling us we owed more money after the fact and he could do some under the table deal to offset this and not to mention the car was completely dirty on delivery! AVOID!!!!!!

Tracy Robichaud

I just bought a Kia Soul. The Customer Service was excellent from Syed and Miguel they made me feel very comfortable with my purchase. I'm loving my Kia Soul drives beautifully! THANK YOU kia for a great experience!

Erin Kelly

If anyone had ever told me that buying my first car would be as easy as it was here, I would have done it a long time ago. Buying a car, let alone financing one, can be scary and also risky, depending where you go. However, this was NOT my experience. I know people say that every salesman is in it for the money, but I can promise you that if you buy/lease/finance a vehicle through this dealership, you will not only feel appreciated but you will also feel like family. Will, the cheesiest and most humble salesman has been chasing me for 4 YEARS to buy a car and every time, I've turned him down; reluctant to make a commitment to a vehicle. I finally realized that he wasn't doing it as a job, but more as a friend, and I can confidently say that I wouldn't go to anyone else for another car again. Syed, the funniest and most thorough finance manager made it SO easy for me and helped me through every step of the process like knife through butter. Not for ONE second did I feel like I was being "sold" on anything. He is informative and confident in what he does, which in turn made me more confident in my decisions. He answered every question with ease and instantly made me feel at home. Honestly and truly, the best dealership experience I have ever had (and no, it's not the first one). If you want a great deal, a beautiful shiny new car, and a really cheesy video to remember it all in the end, go and see Will Gair, the salesman who cares.

Majid Mujtaba

I picked up my Kia Forte 2021 yesterday from Kia Burlington and it was a great experience and the sales rep Matt and Syed Ashfaq from Finance worked hard to understand my need and offer a good package. If you are looking for KIA I highly recommend to visit and meet Matt and Syed for a quality service and better pricing from others. Lastly I appreciate Syed Ashfaq who explain me about some other services to cover pain free my next 5 years which I was truly not aware of it. Thanks both of you for your time and definitely come next time and will recommend my friends and relatives to visit KIA Burlington and meet MATT and SYED.

Trevor Wadham

I highly recommend Leggat Kia, this was the easiest time we have ever had purchasing a vehicle. Peter knows his stuff and showed us every option on the vehicle. Dealing with Syed was very pleasant, he built a good friendship between us and was professional at the same time. Both Syed and Peter work there butts off getting us the deal that fit our lifestyle. Both guys were class acts and I wouldn't go anywhere else for a vehicle but Legatt Kia. I give them 5 stars all the way. we couldn't be happier with our new Soul from KIA

Paulette Orozco

Terrible Service! I recently had an issue with my car and had to tow it to this Kia location. My car was not going higher than 30Km. Apparently, the issue was fixed as it only needed an ECU Update. They told me it was ready to go back on the road. When I went to pick it up and got on the highway the car started slowing down and went from 110km to 30km. The car had to be towed to my usual KIA dealership where they found out that the transmission must fully be replaced. It was extremely unprofessional that they were unable to find this out at the Leggat Kia, they put my life at risk and when I told them about what they did. They were very rude and did not bother to apologize. I am sharing my experience so nobody else has to go through it. I was very lucky that nothing happened to me in the highway but it could have been a really bad experience and all due to their negligence.

Melissa

I called Leggat Kia in Burlington to inquire about having a part replaced on my vehicle. No issues at this point, the part was a reasonable price. Then of course, there is always a problem when it comes to pricing labour. I was told the labour guide says 0.6 and that they would quote 1.0 just in case there were any unforeseeable circumstances. Again, I am perfectly okay with this. I asked the service staff to put this note on the work order just so that the information wouldn't be forgotten and I was told that they are not able to do that and that I would have to speak to the manager - Okay fine. The manager was in a meeting at the time and called me back. I spoke to Tyler and indicated that I understand a quote accounts for any unforeseeable circumstances, but that I just wanted a note on the work order that says the job is 0.6 if there are no issues. He told me flat out that "That's not how I run my service department and how I choose to write my work orders is between me and my service staff" and that "I would just have to trust their staff to do the right thing." Forgive me if I am unable to trust a dealership that is unable to put a harmless little reminder note on the work order to make me feel better about signing the work order. If I were to bring the vehicle in a week from now, how is the service writer supposed to know the discussion we had? They are going to see the job quoted at 1.0 and charge 1.0. He very clearly said "I will only write the quote on the work order and nothing more." For someone who says he runs a trustworthy dealership, why would there be any harm in writing a little reminder note on the work order to avoid any misunderstanding at the time of the appointment? I won't be doing any business with this dealership. Not a good way to handle a new customer. I found another Kia dealer that quoted the correct labour time and went above and beyond to make my first experience servicing my first Kia easy and trustworthy. @Joe - I went to Waterloo Kia who has amazing service. The problem was already diagnosed by a mechanic so there was no vague area of what was wrong.

kyle law

I went in just browsing, hoping to sell my vehicle. Will set me up with a great deal on my used car and with a brand new KIA Forte. Will was very easy to talk with and an exceptional car salesman, thank you for the experience I would highly recommend a KIA and Will as your salesman.

Alexis Lakey

Xie Xie... Gracias... Dhanyavaad... Shukran... Dhonnobaad... Obrigado... Domo Arigato... Danke... Merci... Takk... Mahalo... Hvala... Salamat... Enkosi... Baie Dankie... Diolch... Kamsahamnida... Terimakasih... Atif Qureshi truly took my wants, my needs, my likes, my dislikes (and of course my hubby's practicality) to heart and transformed it into a beautiful vehicle. I love his gentile approach to sales - a welcomed departure from the aggressive. This honestly made it easier to ask questions and consider the options without being on the alert. And Syed Ashfaq... he made it all happen within my budget! I didn't feel pressured to purchase any extras that did not fit into that all important $ factor. I walked in to look. I left with a bill-of-sale! THANKS.... THANKS... and EVER THANKS.

Gary Nichol

Good People. Good Service

sergio castillo

I would definitely recommend purchasing a vehicle from this location. Aaron Wayne and Syed Ashfaq definitely took away some of the stress of buying a car and worked very hard to get us our family car. Thanks for all of your help. Your efforts are truly appreciated! We will certainly be back to see you for our next car.

Elena Ilic

It was a great experience to do business with Will! Buying a car can be challenging, but an experience salesman can make this time be fun and stress free. Thank you for meeting my expectations and taking care of business, Will! Highly recommended!

shawna schmitt

We had a very positive experience purchasing our vehicle from Leggat.. Only went to look on wed night and ended up making a purchase..we were able to pick up our vehicle the next day thanks to Syed and his very profitable chair..lol Syed your a professional and great fun to do business with..Thank you so much for everything.. Shawna and Paul

John Horgan

Sales rep Wayne was knowledgeable and personable. Finance was very helpful and Paul was a gem

gigi smith

From Finding the right vehicle that suited our needs to Delivery Day , William Gair our Sales Representative was amazing , Syed helped us and worked extra hard in the night and helped us answer and address all our concerns in regards to financing warranty and added protections nothing but amazing things to say about my experience with Syed And Will with Leggat Kia.

Aman Goswami

I bought an used 2014 Nissan Sentra and had the best customer service experience i have ever had. Mike was very knowledgeable and helpful while comparing all the vehicles. Once the decision was made he took care of everything and i was able to drive off with the vehicle in 2 days. The financing of the vehicle was done very swiftly and the best possible price was reached, Mike also is really relatable and responsible in terms of ensuring future assistance could be attained easily and whenever needed. I would definitely endorse him for his sales skills and car expertise.

Eaxo 30

I truly have to say that this was the best experience I have ever had at a dealership Syed Ashfaq was so welcoming and so helpful, he really took the time to help me through the entire process and got me a wonderful and reliable car! And also Matt and Christian were great too! Thank you Syed, Matt & Christian!!

Dave Ticknovich

we had a very positive experience with both the sales rep charles divita and the finance manager syed ashfaq both were friendly and extremely helpful making it a n awesome experience we would for sure recommend leggat to others

Carol Cormier

I just purchased a new car at Leggat Kia Burlington. I was very pleased with the customer service I received. Thank you to Matthew and Syed, who were very helpful in answering my questions and concerns. Also thank you to Colleen.

ron anderson

Just what to say thank you. My 2015 Rondo suddenly started to loose power at higher rpm’s . Normal street driving ok but getting on the hwy was crazy slow and dangerous.no power. Of course happens on a weekend. Called Leggat Monday afternoon had me in an hour. I limp the car in and waited for the results. The catalytic converter was plugging up. Needs a new one. Definitely relieved , thought it might have been an issue with the engine.$$$$ My experience with service department was excellent. Again thank you.

Caleb Dailey

We brought a Rondo from Leggat Kia a week ago. Peter (product advisor) was very friendly and approachable. Great with kids too! He knew what we wanted and didn't pressure us to look at more. Syed (financial services manager) was very kind and hard working at getting us a great deal. While completing paper work he was easy to talk to and answered questions honestly and sincerely.

Lindsay Lelonek

I just bought my first car at Leggat Kia and it was a great experience.. Mike Jafri & Syed Ashfaq were awesome! I recommend buying from here.

Lisa Martin

Syed is an amazing, knowledgeable, welcoming, and caring associate at the Leggat Kia in Burlington. He made us feel like family, and was VERY informative and resourceful. As well, he had a lot of patience explaining things. I would recommend him to anyone, especially anybody looking to purchase a vehicle at leggat kia in burlington. 11/10.

Roger Gudino

I went in to buy some parts for my Kia Soul 2016. Staff was very helpful and attentive in directing me to parts, walking me right to the window (keeping covid distance, thank you!). Richard Miller at parts was very helpful and went the extra mile of checking my VIN to ensure I got the right parts for my make and model. Richard was easygoing and offered some great suggestions. Thank you for making me feel at home and taking care of me.

Mark Tryburski

Kia lives up to my expectations. You can't hand out money for anyone to attend to you. Bought a Mazda

Mike Youel

Took my car there first time give me a very good price compared to other shop job was done fast and clean

Victor Ceranic

If you are like me and like to deal with knowledgeable and down to earth sales people when buying a car then Will at Kia is who you should ask for. I was shopping with my father-in-law to get him a used car because his current car was written off. Being a senior my father-in-law had a strict budget. Our original plan was to test drive a Soul but that car ended being sold earlier that day. We explained to Will what we were looking for. He listened very well and was very transparent about the cars and process. He did his homework and suggested a car we did not even consider. He took us around to several Leggett lots while we were test driving the car that we eventually bought. The whole time we never felt rushed or felt like there was a question we couldn’t ask. He had a blast. In the words of my Scottish father in-law, when introduced to Will’s manager, and asked how we would rate Will. “He’s a 10. Look me in the eye, he’s a 10”. Sorry Will Google only allows us to give 5 stars not 10.

Grant McCausland

What an outstanding experience. Will Gair really went above and beyond to ensure that I got the best vehicle, the best price, the best service and the best experience. Will even took the time on his day off to provide transportation for me to the dealership to pick up my new vehicle. I couldn’t be happier with choosing Leggat Kia and Will as the place where I purchased my new vehicle. Sure, you can buy a vehicle off of a guy on marketplace - but the peace of mind I have with buying a certified pre-owned vehicle that was well taken care of means that I can put my energy into other things. Thanks again, Leggat Kia. Thanks again, Will.

Jillian Watt

Purchased my Sorrento a few months ago from this dealership. I shopped around for months. Due to covid, alot of dealerships had low inventory. Ended up at Kia Burlington and I'm glad I did. If you are looking for a vehicle ask for Will! He made my car buying experience easy. Knowledgeable, patient, kind and funny. He made sure I was happy with my purchase and even checked in a few days after. Just go see Will, you will not be disappointed!!

Kate Rigby Pipan

Our experience at Leggat Kia has been quick. The team was helpful, and worked very efficiently to ensure that no time was wasted. Syed, the finance manager was very personable and went above and beyond to ensure our satisfaction. We are very happy with the whole experience.

Steven Godzisz

Looking for an incredible Deal? Get on over to Leggat KIA and Unwrap A Deal Sales Event is on! Win up to $10,000 in Holiday Bonuses! Get your best deal at Leggat KIA!

Martha Welch

The real deal at this dealership is their business manager, Syed Ashfaq. He is thorough, knowledgeable, has a great deal of experience in the industry along with the utmost integrity. Truly a pleasure to work with. Emails and phone calls …

Harley Zh

Mike the manger in the dealership was very rude! I was put my car in a garage for repair, and got no better thing to do and walked in to this Kia dealership. I had my empty coffecup with me, try to throw it in the garbage bin and wondering into a wrong room. Then Mike showed up ... He didn't stop me going into the showroom, but when I tried to ask him a few questions(I do plan to buy a car for my daughter before September), he was like if you don't by a car now and don't even know what kind of car to buy, he doesn't have time to waste on me. He refused to give me a quote, and eventually showed me the door … I am sure he won't treat a white guy like this. I will never buy a Kia.

Terrilynn Blundon

What absolutely exceptional service we have received at Leggat Kia. My older model Sportage unexpectedly needed thousands of dollars of work. As it was an old vehicle, myself and my husband decided to purchase new. We had our hearts set on the Telluride and Joe made it happen. Time was of the essence as we need two vehicles for daily life. We drove our new 2022 Kia Telluride off the lot only two days later! We were able to purchase their demo model, saving us up to a 6 month wait. Syed streamlined the whole financing process with finesse and expertise. Everything happened quickly and without difficulty. We love our Telluride!! 10/10 would highly recommend.

Osama Haddad

Loved the experience!

Kyle Burch

This is my third time purchasing from Leggat Kia, this has by far been the best experience yet. Joe, Syed, Soheil were all incredibly helpful and friendly. These three gentleman bent over backwards to ensure I got exactly what I was looking for at the best prices possible. Joe and Soheil are both fantastic salesmen who are very thorough answering any questions I had. Syed, the financial services manager, was thorough and detail oriented and ensured I had the best financing arrangement possible. Over all a stellar experience and I would recommend Leggat Kia to anyone!

Kevin Cooper

Atif is a fantastic sales consultant at Leggat Kia, he made the process of getting our first car very smooth and enjoyable! We received amazing service, Atif was kind, attentive to our needs and we highly recommend coming to this dealership for a great deal and good service.

Connor O'Neill

The front desk at servicing is occupied by the kindest staff i have ever had the pleasure of doing business with. Aaron in specific honestly made my day. He was so positive and just a joy to be around. Naturally, service was efficient and reliable as always.

Mark Woodley

So far, so good. My wife picked up her new electric vehicle today after pre-ordering it in May. We're already longtime Leggat customers from Leggat Mazda Burlington and this is one reason for choosing this dealer, their reputation is highly respected with a dealer heritage dating back to1922, you know they're doing something exceptional. The primary reason for choosing this brand is KIA's high standing customer satisfaction. Our salesperson Atif made sure my wife was comfortable every step of the way and fulfilled our exacting expectations. Laura in their Parts Department also was able to find a great deal on winter tires and rims! Will update this review once we've dealt with the Service Department but we've every confidence, it'll be all we've enjoyed from a Leggat dealer family experience. The Service technicians always cluster around the EV and it gets showcased when it's parked beside the Service drive-thru entrance! Service department should introduce complimentary car washes for their customers as we've not experienced this since taking delivery of the EV in September. See my review for Gorrud's Auto Group/Milton Toyota.

Crystal Angevine

Bought a used car from them. Salesman told me there would be warranty for 90 days. Check engine light came on. Started calling him. Left messages. No answer to Voice mail. Turns out he was fired. Six weeks of calls to get someone to tell me that. Manager says the warranty would not be honoured. Refuses to even run diagnostic to see why light was coming on. Turns out was nothing. My own mechanic tested it. Didn’t even need a new part. Refused to run diagnostic. Sales manager was rude and eventually started swearing on the phone with me.

Gregory Holmes

Great service and they always call to check up on how your experience was

Matt Morley

Very happy with the customer service, friendly and professional environment. Will Gair and David the finance manager went above and beyond to satisfy us. Highly recommend Leggat Kia to anyone!

Austen Forbes

The people at Leggat Kia Burlington were amazing to work with when looking for my new car. They were knowledgeable, kind, patient, quick to the point, and were with me throughout the entire process. The car is also really great! I recommend coming here for your new car. Matt Mantik and Sean Cate were a tremendous help!

Joyce Buckley V

Leggat KIA in Burlington really takes very good care of its customers. I'm in love with my new Rio!

zzscotland Jammers

I needed a windshield wiper, Richard in parts was so helpful, he installed it for me. The only place I will take my vehicle! Zz

John Utah

Good dealership, friendly, educated, professional staff. Well prepped, prepared and and everything in order.

Nancy Gallant

, the service is excellent. Could not have been treated any better. Miguel and Syed make the visit a detailed info good experince

Shmancy Art

Dishonest. Not only did they use my phone number to solicit sales. Twice. After I told them not to. They told me my timing chain needed to be replaced (as per manufacturer standards) , without even checking that my car had a timing CHAIN. Big difference. Great money grab for those people who know nothing about cars.

Nick

We were window shopping for brand new cars not expecting to buy one for a long time but Joe and Syed were really really good! We walked in and didn't feel as stressed or pressured as we did when we bought our old car from a used car dealership. Joe was able to explain everything clearly and eased our minds. We didn't expect to get a new car but we walked away only a couple days later in a brand new 2021 Kia Forte EX for only a tiny bit more than we were paying for our old 2012 Hyundai from a used car dealership. Syed did a really great job getting us approved for a low interest rate and explaining everything he was showing us, he was straightforward with everything and didn't pressure us into getting anything we didn't need. This is a great dealership to go to; everyone is friendly and professional. Thank you Joe and Syed - N&K

G S

Very happy customer, incredible customer service from salesman aaron wanye. He worked hard to help complete my car purchase! Got a great deal! Very organized and professional and goes the extra mile to make his customers happy! Highly recommend!

keyur trivedi

Amazing customer service ...when we started to look new car we went different showroom but nobody offered good price.Ruth and Aly worked really hard and gave us fair price of our old vehicle. Also they gave us good deal in new vehicles and also finance guys syed and Aaron spent lots of hours to finalize our deal and Paul and his team kept all the promises. I definitely recommend Leggat Kia.

Jesse Rowley

Great experience! Dealt with Nathan, who went through all the expenses and offered a fair deal.

peter dalton

The entire team went above and beyond to get us into the vehicle we wanted and within our budget. (and the colour we wanted !!) Kudos to the Leggat Kia personnel led by Will. He was very professional, courteous, and helped simplify things. Syed was professional and efficient in getting us through the paperwork and all in a safe manner. Thank you everyone !!! Peter D, Ancaster ON

Jaeheel

It took a long time to fix the vehicle and customer response was normal

Danielle Eeles

Wow The service was phenomenal!! We went in to service our 2017 vehicle, the service guys are amazing Shout out to Aaron he takes great care of you when you walk in. Josh is the guy who takes great care of your mechanical needs so props to him. Then we received an email about trading in our vehicle, I thought to myself "Hey maybe its time to shop around". We met up with Gabriel, super nice!! he totally knew what our needs were and had a beautiful 2021 Kia Sportage waiting for us to look at. Dan the manager is fantastic and gives you the best deals possible. Colleen is the General Manager, super nice. I also must give a shout out to Syed the financial service manager, he went above and beyond to get the best deals and interest rates possible. And finally, I cannot forget to mention Tianna at the front desk, she is so polite :). So, from our house to your house thank you all so much for our NEW BEAUTIFUL vehicle. We recommend Leggat Kia 100%

Alex Shears

Atif @ Leggat was awesome in getting us into a Kia Soul for an amazing price. Then on top of that we where having some issues with getting the best deal at another dealership. We where getting issue with getting the best interest rate with the bank and we walked away, from that dealer. Leggat in Burlington, with Atif and the finance manager Aaron was awesome and was able to get us in to the rate that the dealership was offering. We are very excited about the experience we had.

Vic Chuka

Although I did not end up buying a Kia, the salesman Will went over and above to find me a car that fit within my budget and style of SUV that I wanted within the Leggat Auto Group. Go see him and he'll take care of you

connie drennan

Leggat Kia made my car buying experience the best it could be, right from the start coming by just to look at some cars to every appointment after. They never failed to help, educate and care for what I wanted! Overall the best buying experience I have had. Will was such an amazing salesman and helped me so much with everything I needed, Syed the finance manager was so nice and helped me finance my car he explained every detail and was really helpful. As well as when picking up the car it was spotless, Byron did an amazing job and made a used car feel and look like new. Thank you for everything and being so caring!!

Greg Cavanagh

Had a completely defective non-boosting Kia battery and unfortunately no opportunity to make it back to my dealer as I was 100+ km away stuck at the airport on a Saturday evening. NO choice to get home but have it replaced by CAA. Kia Canada Head office wouldn't step up and replace 50% of the cost (12-24 mth failure) as per their warranty but service manager at dealer showed compassion and put a service credit in place! Thanks Bonnie!

mathew dingman

Leggat kia Burlington Ontario Helpful knoligable staff in part and technician's, service staff wasn't pushy Free coffee + every one has a mask on sanitizer at every entrance/exit. If you won't somthing done right this is the place you go

Carla Seed

I purchased my 4th Kia Sorento from Leggat Kia, my first experience with this dealership and was very satisfied with the customer service of Ricky and Syed. They were very helpful, and took their time answering my questions and they made me feel like a valued customer- not just another sale. (Kia of Hamilton sales would do well to take note of what real customer service looks like). When it comes time for my next Kia purchase I will be back to Leggat Kia!

Harv Collison

I have been very happy with my 2013 Kia Sorento. The remote key started to work only on and off to the point that I couldn’t even open the door. When I used the key to open the door the car wouldn’t start. I called the Burlington dealership and talked to Richard in the parts department. He said come down with your remote. He met me and replaced the batteries in both my remotes in 5 minutes. I realized that my second remote was also not working as well. They both now work wonderfully. Excellent service. Thank you Richard. Ps...This may not seem like a big deal. However it is a very big deal when you get in your car with a push button start and it doesn’t work. Now it works well.

Erik T

Joe C is a good guy, he helped me get my car on time, and easy. I'm just a human doing human things. I'd say Joe is a good human too.

Brad Robinson

Very good service the buying experience was great. Christian was great and kept me updated with the delivery. Brad Robinson

Walter Saban

I really like the service they provided. The service technician who did my car was very good. Didn’t leave any oil marks inside or outside my car. Everything was as I had left it. The only issue I had was the wait time. I had waited about 2 hours and no one had come to get me that the oil change was done. It appears that I fell through the cracks and they forgot about me. They did apologize to me twice, once at the shop and once on the follow up call. 4 stars for service and 1 star off for not keeping tabs on their customers they have waiting.

Max Mcintyre

DO NOT BUY FROM LEGGAT KIA!!! Don't make the same mistake I did. I was talked into a vehicle buy their sales person and the car has been nothing but problems. I have already had to bring it in twice for issues and the issues continue to persist. Their customer service post transaction has been terrible. I have had better customer support on a $12.00 meat thermometer. Trying to book a third service appointment to fix this junker and and they're are not accommodating at all. You would think when they did not fix the issue the first two service visits they would accommodate you on the third visit and give you a courtesy vehicle, but nope terrible customer service. Please do not waste your money.

Lisa Haynes

So happy with our Kia Sedona from Leggat! Peter and Syed moved quickly! We were on a time constraint, but they finished the paperwork on time and made sure the car was ready for us on the promised day. Very polite and kind to us. Check out the Kia Sedona at Leggat if you want a van! Amazing!

Carlos Amante

Wonderful team, very helpful, especially Jay, Ricky and Aaron. I bought a Sedona last month, and for sure my next car will be there too! Thank you guys!

Mohammed S Arfin

Hi Excellent and Honest service. Mike Jafri is a wonderful person, does not push you around like any other sales person, very humble, exceptional knowledge about the car. Make you feel special. On top of this Mr Aly General Sales Manager treated me life a birthday boy. Hats Off to entire team and Leggat Kia- Burlington. It’s worth coming all the way from Brampton. 3 Cheers????????????

Cola

Horrible service from sales people..snappy attitude. Felt like such an inconvenience to them. I will look elsewhere

M train

I would not recommend going here for your first car I never have felt so uncomfortable in my life really pushy try to make be get everything under the sun

Ed Lelonek

My daughter bought her first brand new car from Mike Jafrie. He is a pleasure to do business with as well as the Finance Manager, Syed Ashfaq. The whole car buying experience was not stressful at all.

Dawn Paterson

My favorite Kia to visit. I've visited the one in Milton, Etobicoke and Georgetown. They are great about booking same day oil changes.

Natasha Rai

Will is an awesome sales guy! He is really knowledgeable and goes above and beyond. He provides you with all the information you need to make the right decisions and is completely transparent. If you in the market for a Kia, speak to him!

Russell Wilson

Very pleased to be driving home a new Forte with the confidence of being taken care of by people with integrity. From the initial sales appointment to the final stages of financing, they ask you questions and then advise based honestly --- what is best for me and my family. Showed exceptional knowledge and skills to get financing approval where other car dealers fell short --- and packaging a deal that fit my budget. Thanks very much Leggat KIA --- I will spread the word! Syed was great very professional and helpful he knows his work very well and explains everything in detail he is the best , Mike was so pleasant to work with he is well versed about the vehicle will send all my friends and family to Mike. Thanks again Syed and Mike!

Valerie Vlachos

On June 24/17 I went to the Leggat Kia dealership with the intention to "look only". However, I decided to purchase a 2017 Kia Forte that day. Aaron Park was extremely helpful and willing to spend all the time needed to answer my many questions and work towards obtaining me a price that I would be fully satisfied with. Syed Ashfaq the Financial Services Manager was very friendly, knowledgeable and thorough. I picked up my new car on June 28th and drove away from the dealership with a smile on my face. My experience in purchasing this new car has been pretty much seamless and it was a pleasure dealing with the staff. I will highly recommend to family and friends.

Brad Park

One of the best car shopping days I have ever experienced, Special thanks to Atif and the entire team at Leggat Kia. Well Done!!

Chris Smith

Had a great experience with Leggat Kia once again buying our 3rd Kia. Matthew and Syed were both extremely helpful with navigating not only the selection, quoting and purchasing process but also will helping us with all of our questions relating to green vehicles (we purchased a Niro hybrid). Both of these guys made plenty of time to help us with our questions, working to get the best value on trading in our Forte and working through our financing options.

Happy Potato

I greatly appreciate the experience I had at Leggat Kia. Atif Qureshi was very welcoming and helped me select my very first car! Thank you for your business and I promise we’ll be back in the future :)

Tomas Santos

We had a great first car buying experience with the knowledgeable Kia team here in Burlington. From Miguel our sales person to Syed in finance, we were able to get the car we wanted and take it home in 2 days!

Dan Fraser

Great idea to show the brake cleaning but show the vehicle as well so we know the video is from our sportage

Katherine & Sara Mums Who Run

I had a wonderful experience at Kia Leggat Burlington. Peter and Syed were wonderful and helped me in every way find the right vehicle for my family. I highly recommend this dealership:)

Lori Kozachanko

Although it was frustrating to have to return my 5 day old vehicle for servicing, I can’t blame the dealership. The service department staff were incredibly kind and ensured I had a temporary vehicle of my choice since I had to do some traveling. They kept me updated on my repairs and so far my new vehicle is running well. It’s my first time dealing with Kia and so far, the service has been excellent!

Berneice Wright

Atif was an excellent sales specialist. He was thorough, patient with explanations and extremely informative. It was a pleasure doing business with him.

Joyce Buckley

Atif, thanks for all you did for me. Excellent service!!

Brad McLeod

3 days for a credit eval, with no contact? Great customer service. Can we have our $500 back now?

David Keech

I just bought a new car from this dealership. I had such a wonderful experience. My sales person Ruth and my business manager Syed were simply amazing. I would recommend any one to buy a car from them anytime. Thank you so much Ruth and Syed.

Kim Moisan

Thank you Atif and Syed for making my new car purchase of a 2020 Kia Sportage EX AWD very smooth. From helping me decide what was the right fit for me to finding the exact car , Atif went above and beyond . Very kind and courteous. Syed was also a pleasure to deal with putting all the paperwork in order and making sure I was satisfied with everything. This is my second new car purchase from Legatt Kia and I would highly recommend purchasing a car from this dealership.

Liliana Cordoba

Atif made the car buying experience much easier for me in my time of need. Atif has been a pleasure to work with and I know this will be a long term relationship.

Chelsea Wilson

Had a lovely experience purchasing the new Kia Seltos with Joe!! I had been looking at cars at several dealerships and walked right into Kia and immediately had the best service. I felt very comfortable with Joe and bought a car right then and there!! Would highly recommend this location to anyone.

Robyn Clark

I would highly recommend Leggat Kia Burlington. Brett, Syed and Aaron were friendly and incredibly helpful throughout the process. I am very happy with my new purchase!

Leena Cherian

Bought our first Kia…. and that too the New Kia Telluride from this location. I have to say... it was one of my best customer experience. Ricky Wyatt was the sales person who helped us with our purchase...he had great knowledge about the vehicle even though it had just hit the market and his service was beyond EXCEPTIONAL. Once we made our decision, Aaron Wyane helped us with our financing and once again we experienced the same great feeling... he knew our requirements and helped us with the process in an excellent manner. I would recommend everyone to go get your Kia vehicles from these great folks and definitely from Ricky Wyatt... a great gentleman who goes above and beyond his job to make sure the customer is more than satisfied... Thanks guys for helping us with our NEW vehicle purchase...

Hannah MacKinnon

Buying my first car at Leggat Kia was a wonderful experience. Mike and Syed were truly a pleasure to work with. Would recommend 100%.

Julie Martens

I had a great experience with Joe and the team at Leggat Kia in Burlington. There was an mixup with my new car delivery but they quickly resolved it beyond my expectations. So far nothing but positive for me!

amazonandie

Amazing experience at this location - Atif was wonderful and should definitely be asked for if you are considering a first time visit .. or like myself trading in your existing vehicle for a new and beautiful KIA. Thank you Atif .. I absolutely LOVE my KIA SOUL GT

Trevor Quigley

If you're considering a Kia, ask for Atif! It would be a grave mistake if you didn't. Atif is one of the kindest and sweetest men I've ever met. He makes you feel at home and goes above and beyond to assure he satisfies your every need. I'll be sending all my friends and family to see him! THANKS ATIF!

Lindsey L

Good luck ever getting a response from here. You can repeatedly call and leave messages and they will never get back to you about your concerns. I like my car but the whole process of purchasing through here has left a horrible taste in my mouth and I will never return to this dealership, and probably KIA as a brand, ever again.

Hana Park

I own a Kia Rio which was purchased at this location before, and we came back to purchase the new Kia Carnival :) We can't wait to drive our new vehicle!! I always come here for my car services as they're very informative and every single person we've met are professional, welcoming, and friendly. (special shout out to Aaron, Joe, and Joe - Thank you so much for making a car purchase enjoyable!)

Mister Anderson

Leggat are the best. My Optima is going on 7 years

Alex Jamesm

I went into Leggat Kia Burlington and left with a positive outlook on my experience. Sam in sales was very professional and customer service oriented, followed up with me as required and expected. Syed was also a pleasure to deal with was very informative. Both answered all questions me and my Dad had going in. Highly recommend shopping here in Burlington if your on the market for a Kia.

peter williams

I usually dislike the process of buying a car. However, due to the professionalism, concern and interest from Will Gair, this completely changed my impression. Will went way out of his way to answer each and every one of our concerns and we ended up buying a Seltos.. The whole experience was positive, and it was a pleasant surprise when a few days later he called to see if we were satisfied with our new car and that he was always available to be of help in the future. We loved the experience and we love our Neptune Blue, Seltos EX. thank you Will.

Gulrez Syed

Great place to purchase a great vehicle. Mr. Jaffery and Mr. Syed were great at choosing what's best for the family. Thanks for exemplary service

Richard Smith

Very impressed with the videos of before and after. What a great idea!

Greg Edwards

Wow what a great place to buy a car. Our salesman, RICKY WYATT, and the finance manger, SYED, were just amazing from start to finish. They found me a great used car that had everything I wanted and more as far as options go and the sales manger ALY and GM PAUL TRIMBLE both came and said hello and offered me coffee and assured me that I was in good hands so THANK YOU ALL AT LEGGAT KIA YOU GUYS ROCK!!! If you are in the market for a used or new car definitely ask for RICKY!! You won’t be disappointed ????

Janice Burgess

Great experience at Leggat Kia from Atif and Aaron Wayne. Very personable and a pleasure to work with.

Jennifer

TERRIBLE EXPERIENCE!!!! Buyer Beware -- Spent 5+ hours over 2 days negotiating a deal. We couldn't come to terms. Bought a car from another dealer within 25 minutes. During that process we discovered that Leggat was going to over charge us for extended warranty and GAP Ins. by thousands of dollars. In addition they bait and switched the financing rate, which ultimately lead us to walk away.

Crystal Burk

The Disability Channel would like to thank Leggat Kia after purchasing our 3rd vehicle from them. Thank you so much for supporting those with disabilities. A very special thank you to Financial Services Manager Syed Ashfaq for your exemplary customer service and making every experience with Leggat Kia the best you could ask for. Thanks so much Syed!!!

Caitlin Sant

Purchased my Kia Seltos from here a few days ago! I walked in wanting to test drive see my options and Evan helped me with everything I needed and was patient with my un-decisive decisions!! Syed was amazing helped me understand my coverage options and helped throughout the whole finance transaction! Evan and Syed made this the easiest purchase and so helpful! Thank you guys!!!!

Fareena Mughal

Leggat Kia - Mike the sales guy, Syed the finance manager and Paul the branch manager provided fantastic service. I highly recommend using this branch. Five star service and customer care!! Thank you guys, much appreciated! Fareena

Yvette Seegobin

Purchased two vehicles at Leggat Kia, Burlington and have to say Ricky was wonderful to deal with. Great experience, exceptional service and incredibly accommodating. Ricky was available to answer any questions I had even when he was off he would come in just to make sure we were taken care of. My family and I had a not so nice experience at the Upper James Kia....called Leggat Kia and Ricky not only restored my faith in customer service, but Kia as a brand. He worked hard to get us a great deal and went above and beyond to make our experience stress free as possible. I highly recommend Leggat Kia Burlington and my son is already talking about buying his next car there. We are greatful for your help and thank you. ❤️

Josie Canney

We just purchased from Kia last week and the whole experience from start to finish was above and beyond. Jay Dacosta in Sales took his time and answered all of our questions. He was very patient, friendly and professional. Thank you! from Jeff Bromby

Trudy Munro

Had a very pleasant first visit from reception into Parts and Service at this location. From my telephone call then immediately taken care of in a professional and caring manner by “Richard”. Will definitely return.

Lumnije Neziri

Thank you Will for helping us find what we needed!! 5 star service, will definitely be back

G

It was our 3rd time we’ve been to a dealership, and i say this was our best experience so far. Thanks to this guy, our salesperson, ATiF, he was so helpful and so informative, explaining and answering all our questions and making sure that we are on the right path to make our buying experience at ease. I recommend him for you guys whenever you visit this dealership.

shaharyar Virani

Don't bother purchasing any additional warranty on tires or car from finance manager sayed. This is not a review of Kia as a car, this is a review of credibility of the Leggat Kia burlington finance and service team. I came in to address my punctured tire that was covered under extended warranty that was purchased with my car. I got no recognition of this from the service team and the finance team. I had to find the agreement to prove it to them. To which they said they will need to call the 3rd party company to address. Convinently they couldn't reach them and refused to reimburse me for the invoice from another kia dealership who helped me with putting my temporary tires back on. After hours of back and forth they patched up my punctured tire and asked me to pay for installation. When I purchased my car, sayed told me that the extended warranty is very important and he wouldn't let his daughter walk out of the room without purchasing it. I feel bad for the poor girl if she even is real. I urge the Leggat team to provide proper coaching to sayed as he is clueless and lacks integrity. I don't think it is ethical of him to scam young folks who are purchasing their first car. I would recommend buying a Kia but not from sayed or from this dealership. I have a $150 invoice with me that I would like them to cover as per my extended tire warranty coverage.

Karen Gold

Just bought a new 2018 Soul. Experience was amazing. Staff were awesome especially Peter and Atif. I would definitely recommend Leggat Kia to anyone looking for a new vehicle.

arlene barnett

Today was another great service experience at KIA. I love the video report emailed to me explaining what was done and the results too. Thank you

Andrea Gibbs

Not your average car dealership. Aaron Wayne is the guy who made us feel special and looked after from the moment we walked in the door till after he got my iPhone CarPlay working. Thanks Aaron, and everyone we met. As well, thanks to Financial Services Manager, Syed, who seemed to enjoy the challenge of our questions and made us feel like valued customers. Love our new Sportage. This dealership worked within our needs and limited timeline to find us the exact vehicle we asked for.

DWAYNE HANDLEY

I would like to thank Syed Ashfaq for making our new car purchase a pleasure today. From email and phone communication and also being very knowledgeable, courteous and you made it a great experience for my wife and I. Very professional and i will definitely be a returning customer. Thanks again Syed.

Adam Knight

Fast and efficient sales process. Thanks Lauren for all your help today. We look forward to picking up our new vehicle next week.

Salvatore Agostino

I’m very dissatisfied with my recent experience at Leggat Kia. My husband and I were in on a Saturday and test drove a vehicle. During our test drive we noticed the brakes needed work done to them-we’re not mechanics we did not know what specifically was wrong but as experienced drivers we did know something wasn’t quite right. We decided to trade in our existing vehicle and purchase the one we test drove. Our salesman assured us the brakes would be serviced before we came to pick it up. My husband picked up our new vehicle 4 days later, a mutually agreed upon day between both Leggat Kia and ourselves (more than enough time to service the vehicle). As my husband arrived to pick up the car he noticed a dent on the passenger side door that was not there when we test drove it. My husband went in and notified our salesman who admitted and agreed the dent was not there 4 days prior. We were again assured the dent would be fixed 2 days later. My husband drives the car off the lot only to realize, the brakes had never been serviced. After 4 days of waiting for the car, Leggat Kia neglected to hold up their end of a sales agreement by not performing the required maintenance AND they were going to let us leave with a fresh dent in the car had we not complained. As someone who has worked in customer service for 14 years, this was far from good service. I feel like we were unappreciated and on the brink of being taken advantage of had we not inspected the car. Leggat Kia’s slogan is, “Passion and care for our clients” but they only care about the sale not about its customers. It is safe to say we will not do business with them again.

Bill Darrall

Joe Cerino was excellent in his Customer Service. He kept us up to date regarding our purchase. Once it arrived at the dealership, he went through with the explanation of how things work on our new vehicle. Both Judy and I would highly recommend Joe to anyone looking a new or used vehicle.

Pratik Chaudhary

Sales team is really great at this place. I met one of the sales person name Atif and he helped me a lot with buying a car within my budget. Good customer service and really good staff especially sales team.

Alex C

Dealt with Mike on our purchase of a 2012 Hyundai Accent. He was great to deal with throughout the process and reached out to see if we were enjoying it. Also helped quickly resolve an issue we had with a feature on the car beyond expectations. Would definitely return to buy another car from him personally.

Samantha

My husband and I had such an amazing experience. Sam in sales listened to our wants and needs regarding buying different models and trim packages with our Seltos and was knowledgeable about kias products. Syed from finance truly impressed us by his professionalism, courteous and friendly nature. Kia Burlington truly makes the customer experience exceptional. Thank you Dan and Colleen for taking the time to ensure your clients are happy and for going above and beyond, we will definitely be returning. Luxury experience and outstanding team!!

Janice Rowe

Purchased a Kia Sportage from Peter and Syed. Awesome experience and so quick. I have purchased several cars, never had a new car in under 24 hours. They went above and beyond, from great pricing to getting the documents together so I can drive off the lot. Vehicle was nicely detailed and driving smoothly.

Lindi Harper

Very good and efficient

Car Madizine

Worst vehicle purchase ever! Bought a vehicle. No-one disclosed that it was a former rental. We only know because we found the former owners documents in the vehicle. Vehicle was never serviced or cleaned before handing it over to us. i will never again buy a vehicle from any Leggat Group dealer.

Julie Myke

We bought our car Atif and Syed and their service was amazing. Effecient and friendly customer service. Highly recommend buying a car from this dealership.

Greg Raftery

Bought a used MDX off the lot, sales professional Jay Dacosta personally picked me up when the vehicle was ready. Turn around time was 2 days from signing to delivery. Syed was a trusted friend with the warranty addition. Very happy with the service I got. I will never buy private again. LEGGAT is part of the family now

Matt Mackinnon

Tell you one thing then outright lie to you the next. When i said i was not interested the sales person wouldn't give me back my drivers license (that inwqs stupid enough to hand over to try and get a test drive). One word. RUN! Far and fast away from these shiesters

Ranjit Kahlon

I got a good deal on a used Mdx from the dealer. Got excellent service, Atif was very helpful. After a week there was issue with brakes Atif booked an appointment right away got it check out and all rotors were replaced, no questions asked. I recommend them strongly.

Vanessa Doslea

Great Service. Bought a new car off Mike there - he was thorough and made sure to follow up and check in to see how I was loving it. He addressed any concerns and was just a text away if I had any questions. Service was speedy when I went back for a remote start installation. I'd recommend or buy from again!

Emily D

Aaron in the service department is extremely helpful and friendly to boot!

Michael Peters

I purchased my 2017 Kia Sorento just over 2 weeks ago. My experience at Leggat Kia of Burlington was outstanding. They are very welcoming at the dealership and they know they have a great product but are not pushy or high pressure. My initial contact was Wayne in the Sales Department. He was very good at listening to my needs/wants and was able to find exactly what I was looking for. I had very thorough demonstration of the vehicles capabilities and felt very confident with my decision. Once the vehicle was located I was referred to Syed in Finance who did an exceptional job. He was very detailed in his explanation of the extra warranty and coverages that were available. I was also very impressed with his understanding of how the financing process with the banks worked. He had the deal approved in short order. A few days later I was driving my brand new Kia Sorento. I was thrilled with the service I received at Leggat Kia and am in the process of referring a colleague of mine. Well Done!4

Anthony Stubbert

100% satisfaction with Will and Syed, 100% satisfaction with our purchase.

Kasia

Excellent and very professional service. I recently bought used car from Leggat Kia. Thanks to their sales rep Mr Atif Qureshi as well as all staff members at this particular location my entire experience was very comfortable and easy . Atif was very honest and straight forward , he managed to get a really good deal for me. Car is great! I highly recommend Leggat Kia !

Charlene Piekut

Leggat Kia Burlington is an awesome place to buy your vehicle. My husband and I recently purchased a used older vehicle from this dealership and we were so impressed with how they treat their customers. Let me start by saying, my husband and I are seasoned automotive customers. We have spent A LOT more on brand new vehicles over the past decade and have received terrible to mediocre customer service from most dealerships. From the moment I called to inquire about this particular vehicle, Joe Cerino, answered all our questions and was so helpful. When we arrived to see the car in person, every one at this dealership was so pleasant. They opened the door for us, offered us beverages, sat us down and never made us wait (since we were in a rush that day). Even when we looked around, not one person made us feel pressured and hungry for the sale. We ended up deciding to purchase the vehicle that day. A few days later, we picked up the vehicle and they took care of every concern we had (for eg. they cleaned and buffed the car, took care of a few chip marks and rust spots). For even a used vehicle, they treated us no different. We highly recommend this dealership.

Dylon Madden

My oh my will gair at legat kia has got to be the best salesperson I know . The service I was given today has beond met my expectations! Legat kia of burlington has a true true unbelievable employee on there team ! Congrats to them . Will gair will be my go to from now on !

Harry Davies

I have bought 3 cars from Leggat kia,two Saturns and one 2012 Forte 5.The sales staff were great at the time but what lets this dealership down is the lousy service department.I only use them for an oil change which they take an hour plus never on time and it seems that the personnel in sales and service are always changing.

c amberman

My husband and I had amazing service while purchasing our brand new suv. Simon was very helpful, he made sure our purchase was on point with what we were looking for! I would definitely return to this location to purchase another vehicle in the future and I would also use Simon as my sales consultant again! Great customer service! I can say that I am all around pleased with not only the service we received but also the vehicle itself!

gishan de alwis

Amazing customer service . Would recommend very highly for a hassle free transaction . Atif, Aly and Aaron were fabulous

krystal szulc

This week I had the pleasure of picking up my new 2020 Kia Soul from this amazing dealership! From start to finish my experience was phenomenal and I couldn’t be more happier with the process and outcome. Big thank you to Simon Z who listened to exactly what I wanted and was able to give me more for the budget I gave him. Finance manager Syed A went above his role with the outmost professionalism and was very supportive in all questions I had. All in all an AMAZING experience thanks to these two wonderful genuine gentlemen! (Get ready to laugh if you get these two). Thank you again to you both.

Christian Zelewski

One of the best professional experiences I've had at a dealership. Joseph and Syed were amazing to deal with and made the car buying process as painless as could be. Highly recommend.

Val Wood

I can’t say enough about my experience leasing my 2nd KIA! Will was an absolute pleasure to work with on my lease. He listened to what I wanted and didn’t try to get me to add options I didn’t want or need. Will took the time to go over …

Kristie Boothe

A seamless stress free experience made my car purchase actually enjoyable. Will in sales is funny, charming and does not at all put the pressure on like so many people in his job do. He was patient while I took my time (test driving 3 different cars before I made up my mind). Always welcoming me back in and taking the time to go through details and features of the different cars I was looking at. He offered good advice and worked to ensure I was completely satisfied when I finally made my purchase. He’s quite the gem ???? Syed in finance “had me at hello.” He is funny, engaging and really makes the whole dreaded finance part of buying a car an easy experience. I honestly feel like he had my best interest at heart. He took the time to explain everything and he made sure I understood. He answered all of my questions and his confidence made me feel confident in my purchase. If I could do all of my borrowing through Syed I would. If you’re looking to buy a new car head over to Leggat Kia and ask for Will and Syed. You’ll be in good hands ????

Marcia MacKinnon

My experience with Leggat Kia was awesome. Mike and Syed went way above and beyond to make the car buying experience absolutely fantastic. I would recommend that anyone looking to buy a new/used vehicle to go in and see these guys. I am beyond happy.

Leonardo Mattos

We bought a Kia Forte in late August and picked it up in early September. Mike J, the salesman, was very helpful and clarified any doubts, still giving tips. Syed did the entire financing process and also provided an excellent service. It was a very good deal and we are very pleased with the acquisition. Would recommend to Leggat Kia many times.

Scott Lewis

We just bought our second car from Mohammed at Leggat and again we had and awesome experience. Very friendly and service oriented and the car was spotless with a full gas tank! I would highly recommend Mohammed for his knowledge and high service skills as well as his willingness to negotiate, which is becoming rare these days. Will hopefully be back for the K900 someday!

Sara Calver

Ricky Wyatt and Syed Ashfaq were fantastic and super helpful. Ricky was a great sales rep who got me everything I wanted and Syed was amazing at helping me with all of the financial aspects of the sale. Paul Trimble, the GM, was awesome at making sure everything went smoothly with the whole process.

Shannon Ronald

Syed and Joe were so great to deal with. Made it easy and fun. So excited about my new car. Thanks Kia Burlington!

tatiana luis

Want to thank the Leggat Burlington team, Jay, Ricky and Aaron for the excellent support they gave us. Bought my brand new Sedona there. I felt like family. That's how amazing they are. Thanks guys

David Chanthavong

Want it fair? Go see William Gair! A great salesman that will assess your vehicle needs at a budget that works for you. Make sure you ask him to dress up as Elvis when you pick up your new car

Tom Perrie

Just picked our new Kia Soul at Leggat Kia. We are very happy with the car and our buying experience with Simon. It was a far less painful experience than other car purchases we have made in the past at other dealerships. A big thank you to Simon, Aaron and the car prep guys.